Senior Receptionist Resume Samples

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EQ
E Quitzon
Elda
Quitzon
9634 Hilll Flat
San Francisco
CA
+1 (555) 275 4667
9634 Hilll Flat
San Francisco
CA
Phone
p +1 (555) 275 4667
Experience Experience
06/2015 present
Los Angeles, CA
Ideas Senior Associate Receptionist
Los Angeles, CA
Ideas Senior Associate Receptionist
06/2015 present
Los Angeles, CA
Ideas Senior Associate Receptionist
06/2015 present
  • Assists in performing specialized administrative duties related to the department assigned
  • Assist with and/or coordinate company events, internal meetings, client visits, catering, etc
  • Perform general office duties such as process mail, ship material, duplicates and faxes documents, order supplies and equipment, arrange for equipment repair, handle petty cash, keep kitchen stocked
  • Create presentations according to company standards; compose and type/enter documents
  • Assist department staff with administrative duties through the use of online applications
  • Maintain calendars and coordinate schedules, make appointments and travel arrangements
  • Coordinate interviews, guest arrivals, and new hires/contractors
09/2008 01/2015
New York, NY
Receptionist, Senior
New York, NY
Receptionist, Senior
09/2008 01/2015
New York, NY
Receptionist, Senior
09/2008 01/2015
  • Works with SASG to verify all exams are installed and working properly
  • Assists office staff with maintaining exams offered in main computer lab
  • Performs other duties as assigned
  • Oversees activities of 1 or 2 student workers
  • Prepares and maintains building directory and emergency contact lists and assists with data entry for other BIO5 databases
  • Provides callers with general information, including company address, directions and other related information
  • Directs deliveries to the loading dock and coordinates large delivery items with the Facility Manager. May serve as backup for loading dock attendant
07/2003 04/2008
Boston, MA
Senior Receptionist
Boston, MA
Senior Receptionist
07/2003 04/2008
Boston, MA
Senior Receptionist
07/2003 04/2008
  • Provide assistance to visitors requiring parking space and stamp passes for parking space, when necessary
  • Assist in developing Global and site level security related procedures
  • To always work in a safe manner and report any hazards to the Front of House Team Leader and/or London Front of House Manager immediately
  • Management of the Hotel in the absence of senior management
  • Perform all other related duties as assigned
  • Answers questions about organization and provides callers with address, directions, business hours and other information
  • Incoming & outgoing mail management
Education Education
Bachelor’s Degree in Confidentiality
Bachelor’s Degree in Confidentiality
Rowan University
Bachelor’s Degree in Confidentiality
Skills Skills
  • Proficiency in Microsoft Word, Excel with general computer proficiency and basic understanding of Internet applications
  • Ability to work with many different personalities and levels of callers
  • Proven ability to prioritise own work load
  • Excellent verbal and written communication skills
  • Previous knowledge of Framestore's work and an interest in film, television or commercials
  • Ability to recognize issues with automated call system, resolving simple display issues and succinctly reporting more
  • Ability to assess situations and resolve with sound decision making skills
  • Strong oral communication skills
  • Competent level of IT proficiency
  • Positive attitude and good communication skills
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5 Senior Receptionist resume templates

1

Senior Receptionist Resume Examples & Samples

  • Greeting incoming visitors and employees
  • Answering telephone and email inquiries
  • Maintaining the reception environment to a high presentation level
  • Ensuring building security is maintained through firm but friendly adherence to company policies and procedures
  • Stationery stock control and orders
  • Arranging private car transport for clients and employees
  • Maintaining internal directory system
  • Ad hoc administrative duties as required
  • Previous experience in a fast-paced customer orientated role
  • Proven ability to prioritise own work load
  • Confident, outgoing, friendly with a can-do in attitude
  • Previous knowledge of Framestore's work and an interest in film, television or commercials
  • Familiarity with MS Office
  • Previous reception or switchboard experience
2

Receptionist, Senior Resume Examples & Samples

  • Assists Security in monitoring visitors whereabouts and communicating appropriate activities which they need to be informed of
  • LI-KJ2
  • Associate’s Degree preferred
  • 2 - 3 years of experience
3

Receptionist, Senior Resume Examples & Samples

  • Assists with room reservations, supply ordering, and general office support
  • Assists with visitor management and building access
  • Working knowledge of general office procedures
  • Demonstrated ability to handle high volume of calls and visitors
  • Excellent written/verbal communication skills
  • PC proficiency with MS Word, email and the internet
4

Senior Receptionist Resume Examples & Samples

  • Greet visitors and maintain visitor logs
  • Operate switchboards, and appropriately direct telephone calls
  • Perform general administrative and clerical tasks
  • Provide support to other operational members, as needed
  • Minimum of three years of receptionist experience; preferably within a professional services environment
  • Proficient with Microsoft Office Suite applications, including Word, Excel, and Outlook
  • Ability to work a flexible schedule and overtime as needed
  • Capability to lift up to twenty pounds
5

Receptionist, Senior Resume Examples & Samples

  • Responsible for the opening and closing functions of the BIO5 Administrative suite (8AM – 5PM)
  • Answers main telephone line giving name of work unit; directs caller, based on nature of call, to appropriate BIO5 staff member or Keating Building researcher, takes messages from callers; manages message distribution; answers other linked phone lines as necessary and appropriate
  • Greets visitors, determines nature of business, directs them to the appropriate person and notifies staff of visitor’s arrival
  • The Keating building is a restricted-access building, and the receptionist will be the first point of contact. The receptionist must be familiar with all building occupants and comfortable asking visitors for ID and purpose of visit to the building in order to determine or obtain authorization to enter area. Works with Facility Manager to approve and document building access requests
  • Independently answers inquiries and provides information or assistance to callers and visitors which requires thorough knowledge of BIO5’s policies and procedures
  • Receives, separates and distributes incoming mail or other materials to BIO5 staff and building occupants; prepares FedEx mailings for building occupants
  • Monitors, schedules or observes arrivals and departures of BIO5 staff to remain current on status of each
  • Directs deliveries to the loading dock and coordinates large delivery items with the Facility Manager. May serve as backup for loading dock attendant
  • Maintains professional appearance of shared areas, such as conference rooms, lobby, reception areas, and kitchens
  • Coordinates the scheduling of BIO5 golf carts and Keating conference rooms through the UAHS Scheduling System. This includes communicating policies and confirming compliance with UA and BIO5 policies
  • Prepares and maintains building directory and emergency contact lists and assists with data entry for other BIO5 databases
  • Liaises with Public Affairs staff for stocking of BIO5 collateral and other marketing materials
  • Organizes, orders and stocks general office supplies
  • Provides technical assistance with office equipment and calls in service when needed
  • Provides general office support, such as filing, sending and distributing faxes, sending express mail, handling large copying/printing jobs, typing general correspondence, etc
  • Oversees activities of 1 or 2 student workers
  • Additional duties as assigned by supervisor
  • Familiarity with standard office equipment
  • Comfort with many and varied software applications
  • Experience with Microsoft Office applications
6

Ideas Senior Associate Receptionist Resume Examples & Samples

  • Greet guests in a courteous, friendly manner at the front reception area; determine nature of business and follow up accordingly
  • Screen telephone calls, take messages or redirects calls, and respond to routine questions
  • Assist with and/or coordinate company events, internal meetings, client visits, catering, etc
  • Create presentations according to company standards; compose and type/enter documents
  • Maintain calendars and coordinate schedules, make appointments and travel arrangements
  • Coordinate interviews, guest arrivals, and new hires/contractors
  • Assist department staff with administrative duties through the use of online applications
  • Assist Executive Team members as needed
  • Perform general office duties such as process mail, ship material, duplicates and faxes documents, order supplies and equipment, arrange for equipment repair, handle petty cash, keep kitchen stocked
  • Provide back-up to Office Manager when needed
  • Keep process documents up-to-date and maintain accurate filing systems
  • Do you qualify? You must have…
  • 2+ years administrative experience with diverse responsibilities
  • Proven ability to understand and carry out general instructions
  • Exceptional organizational skills and ability to multi-task in a fast-paced environment
  • Excellent communication and interpersonal skills (written and verbal)
  • Attention to and interest in detail
  • Intermediate knowledge of MS Office – Excel, Outlook, Word
7

Senior Receptionist Resume Examples & Samples

  • 1-3 years of reception experience
  • Demonstrate Professional Presence
  • Strong verbal and written communication skills with people across many functional areas
  • Creative thinking/problem solving skills
8

Senior Receptionist Resume Examples & Samples

  • Answer all incoming calls and directs calls to the appropriate person
  • Seek opportunities to acquire new knowledge and skills
  • Ensures front office is neat and presentable
  • Ability to multitask in a high traffic, high visibility area
  • Great organizational and prioritizing skills
  • Ability to think ahead and prepare for possible outcomes
  • 2+ years’ experience handling heavy phone traffic (multiple phone line systems) in a highly professional formal office environment with public contact
  • Excellent English and Grammar a must. Should be able to work with multi cultured type environment where English may be a second language
9

Office Asstistant / Receptionist Senior Resume Examples & Samples

  • Experience with data entry; word processing; MS Office Applications (i.e., Word, Excel, Outlook). Particularly using Outlook Calendars
  • Experience in using office equipment such as fax and copiers
  • Experience in basic arithmetic, grammar and spelling
  • Experience in general recordkeeping
  • Demonstrated knowledge of general office procedures and practices
10

Senior Receptionist Resume Examples & Samples

  • Front of house, meeting & greeting visitors to include visitor processing
  • Support assistance for Headquarters events; as necessary
  • Liaison with contracted Global Security to manage visitors/contractors on site and emergency response
  • Assist in security risk assessments for the site
  • Assist in developing Global and site level security related procedures
  • Management of Global iVisitor KanBan
  • Coordination duties as per the fire and emergency procedure
  • Incoming & outgoing mail management
  • Site point of contact for goods in receipts procedures for all deliveries to the site
  • Courier & special delivery bookings
  • Management of the snack vending on site, and related cash accounting
  • Actively engage with building users and Facilities team members as required
  • Ensure adherence to pertinent regulatory requirements and to departmental policies, practices and procedures (SOPs, safety and security procedures])
  • Perform all other related duties as assigned
11

Senior Receptionist Resume Examples & Samples

  • Be fully involved in the hotels upselling and loyalty programs
  • Comply with hotel security, fire regulations and all heath and safety legislation
  • Previous experience in customer service
  • More than 230 million cookies have been served, and still baking!Hotel chain continues to grow rapidlyFeatures the signature Sweet Dreams™ Sleep Experience
12

Senior Guest Receptionist Resume Examples & Samples

  • Assist visitors to ensure the proper individual is contacted upon arrival; understanding a CAD layout is important as you direct people to various buildings, offices, and meeting rooms (2 onsite buildings)
  • Work closely with security as needed
  • Answer all the incoming calls using an employee guide to transfer calls. Create Assist for facilities knowledge on SAP desirable
  • Be the primary contact in case of emergency
13

Senior Receptionist Resume Examples & Samples

  • Responsible for supervising the Front of House team at the designated area
  • Responsible for planning the Firm’s client services requirements to provide high quality of Front of House services - ensuring all visitors are greeted professionally and receive a warm, courteous and efficient welcome in line with service level agreements (SLAs)
  • To manage processes for handling all incoming telephone calls / enquiries to the reception desks ensuring these are dealt with promptly and professionally, using the agreed salutation and procedures
  • Developing and supporting Receptionists to continually deliver a five star service with a prompt and welcoming greeting and efficient sign in
  • Responsible for monitoring the overall tidiness of the reception areas including reception desk, client waiting areas, client meeting rooms in the designated reception area/client suite
  • Build strong working relationships with each team providing services to client meeting rooms e.g. catering, AV/VC, cleaning, IT, building maintenance, Central Reservations etc. in order to offer a seamless service to partners, clients and visitors
  • To liaise and communicate with team members and other service departments in a clear and timely manner ensuring effective service delivery and team work
  • To promote a professional and pro-active image for the Front of House team at all times through leading by example through supporting and maintaining the core values of the Firm
  • To ensure the Front of House Team Leader is made aware of any service issues requiring attention in the reception area and client suite
  • To effectively communicate any information, which will assist the Front of House and wider AWS team in the smooth operation of their duties
  • Whenever possible, anticipate visitor/caller/booker needs. Follow up on meeting room requests to ensure internal and external client expectations are not only met but exceeded
  • To ensure visitors and Hosts are always kept informed of any delays
  • To maintain an organised and tidy work area
  • To mentor new joiners ensuring required training and standards meet service level agreements
  • To maintain and practise a high degree of confidentiality and integrity
  • Establish a network of key contacts across the London offices and develop excellent knowledge of EY business and communicate throughout the Front of House and AWS team
  • Promote compliance with all applicable statutory and regulatory standards
  • To maintain appropriate stationery stocks in all reception areas
  • Previous experience as corporate Receptionist desirable
14

Senior Receptionist Resume Examples & Samples

  • Manage meeting arrangements and logistics, event preparations, plan catering needs and requirements, etc
  • Maintain, update and circulate staff lists; correct staff contact details, extensions, etc. on a monthly basis
  • Order business card for staff
  • Report maintenance issues to the building Facilities Management team, tracking the required repairs until completion
  • Decorate Reception during times of national and international celebration and religious festivals
  • Act as Fire warden or First Aider for the floor
  • Issue visitor door access cards and ensure their return at the end of the visit
  • Direct all incoming mail, document and cheque collections to the 21st floor Post Room
  • Assist in any other admin duty as required
  • Supervise all Front of House activities and staff
  • Assist in training and mentoring new hires on reception and switchboard responsibilities
15

Senior Receptionist Resume Examples & Samples

  • 9 Alerts Group Leader or Supervisor of donor flow issues
  • 10 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs
  • 11 Understands the policies and procedures associated with hyper immune programs at the center if applicable
  • 12 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation
  • 13 Maintains confidentiality of all personnel, donor and center information
  • 14 May be cross-trained in other areas to meet the needs of the business
  • 15 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business
  • 16 Perform other job-related duties as assigned
  • Minimum of 18 months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
16

Senior Concierge Receptionist Resume Examples & Samples

  • Meet & greet all visitors/suppliers to the 3rd floor Concierge meeting rooms in a professional manner
  • Create and enforce new practices/procedures for Ground Floor Reception and Concierge Reception to ensure the optimum service is provided
  • Provide leadership to the team of Receptionists
  • Create and manage a rota to ensure professional cover at all times on both receptions
  • Manage the Ground Floor Reception team to ensure a seamless visitor experience
  • Oversee the management of 3rd floor meeting room suite ensuring all rooms are set up as required for each meeting
  • Oversee all catering requirements for the 3rd floor meeting room suite
  • Introduce and manage a cloakroom system for the 3rd floor meeting room suite
  • Support Hospitality Manager with 3rd floor activities as and when required, including evening events where necessary
  • Answer telephone calls efficiently, politely and professionally
  • Escalate issues as required to Security and Facilities Management
  • Maintain and manage a professional reception area at all times, ensuring the company is represented to the highest standard at all times
  • Act as Facilities representative in reporting faults within the building
  • Provide updates to Management as required
  • Work with the Helpdesk & reception team, providing additional support to management where required
  • Provide support on the Facilities Helpdesk when necessary – receiving incoming calls in an efficient and professional manner, and inputting customer details and job requests utilising FACTS system, prioritising job requests and checking on progress
  • Leadership skills/previous management experience
  • Excellent communication/interpersonal skills at all levels
  • Ability to work as part of a team as well as on own initiative
  • Computer literate – Microsoft Word, Excel
17

Senior Receptionist Resume Examples & Samples

  • Up-selling room types where appropriate
  • Efficient and friendly guest service, and willingness to provide exceptional guest service every time
  • Maintaining and settling accurate guest accounts, ensuring cashiering is precise
  • Assisting with guest queries
  • Attending to all incoming calls in a professional and polite manner
  • Supervision and support of the Front Office team and assisting other departments as required
  • Management of the Hotel in the absence of senior management
  • Managing guest complaints and staff performance
  • Recruitment, training and development to staff
  • Ensuring all hotel procedures are followed by staff
  • Leading by example, ensuring all expectations are exceeded
  • Writing rosters and controlling costs
  • Setting, implementing and reviewing standards and procedures as per Sofitel brand standards
18

Senior Receptionist Resume Examples & Samples

  • Answers incoming telephone calls, determines purpose of calls, and forwards calls to appropriate personnel or department
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
  • Answers questions about organization and provides callers with address, directions, business hours and other information
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel, monitors visitor access, maintains visitor log book, and issues passes when required
  • Updates conference room calendars, receives, sorts, and routes mail and publications, and receives office supplies and packages
  • Performs clerical duties for other departments as needed, such as filing, photocopying, and collating, assists mail department functions of sorting and distribution of incoming mail and collection and posting of outgoing mail. May perform some basic data entry for insurance certificates
  • Three years related experience and/or training; or equivalent combination of education and experience
  • Ability to assess situations and resolve with sound decision making skills
  • Ability to work with many different personalities and levels of callers
  • Proficiency in Microsoft Word, Excel with general computer proficiency and basic understanding of Internet applications
  • Ability to recognize issues with automated call system, resolving simple display issues and succinctly reporting more
19

Senior Receptionist Resume Examples & Samples

  • Handles a multi-line calling system
  • Maintains and transmits accurate information
  • Greets visitors and answers general inquiries
  • Assists and trains support staff and student workers for relief duties
  • Performs general clerical duties
20

Office Asst / Receptionist Senior Resume Examples & Samples

  • Assist supervisor with providing leadership to student workers and temporary staff as needed
  • Provides high level support on process questions and technical concerns
  • Provides general information in response to inquiries in person or by telephone; refers highly technical inquiries to appropriate work unit member
  • Review documents for completeness, accuracy and conformity within established procedures; collect data to maintain such records
  • Assembles and/or compiles a variety of data from office records for incorporation into reports; extracts and provides factual information using a variety of identifiable sources
  • Types/word processes correspondence, reports and similar materials
  • Performs arithmetic calculations with speed and accuracy within some processes
  • Tracks and maintains records and status of processes used in department; follows up on processes or items as needed
  • Enters records, pre-coded or open format data from source documents; verifies entered data manually and/or visually; detects and tracks data entry errors
  • Sorts, distributes and helps prioritize incoming high school, college transcripts and other admission documents received electronically and via mail
  • Codes and/or corrects codes of input data as needed; reviews source documents to determine accuracy and completeness of information; process reports
  • Files correspondence, transcripts, reports and other materials alphabetically, numerically or by other prescribed method
  • Scans, provides quality assurance and verifies transcripts scanned through systems; processes exceptions and corrects items generated in scanning process
  • Operates office equipment such as computers. copiers, printers, scanners, or other equipment found in work unit
  • Train new employees and monitor work of new hires to ensure appropriate level of understanding
  • Completes and enters data to departmental forms, making routine calculations and checking information for accuracy
  • Transports items between offices or locations
  • Data entering
  • Record keeping
  • Working with systems/software such as Parchment or OnBase
  • PeopleSoft
  • Working in a team environment
  • Providing leadership support