Senior Receptionist Resume Samples

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E Quitzon

Elda

Quitzon

9634 Hilll Flat

San Francisco

+1 (555) 275 4667

9634 Hilll Flat

San Francisco

Phone

p +1 (555) 275 4667

Experience Experience

Boston, MA

Senior Receptionist

Boston, MA

Walsh-Kuphal

Boston, MA

Senior Receptionist

Provide assistance to visitors requiring parking space and stamp passes for parking space, when necessary
Assist in developing Global and site level security related procedures
To always work in a safe manner and report any hazards to the Front of House Team Leader and/or London Front of House Manager immediately
Management of the Hotel in the absence of senior management
Perform all other related duties as assigned
Answers questions about organization and provides callers with address, directions, business hours and other information
Incoming & outgoing mail management

New York, NY

Receptionist, Senior

New York, NY

Parisian-Herzog

New York, NY

Receptionist, Senior

Works with SASG to verify all exams are installed and working properly
Assists office staff with maintaining exams offered in main computer lab
Performs other duties as assigned
Oversees activities of 1 or 2 student workers
Prepares and maintains building directory and emergency contact lists and assists with data entry for other BIO5 databases
Provides callers with general information, including company address, directions and other related information
Directs deliveries to the loading dock and coordinates large delivery items with the Facility Manager. May serve as backup for loading dock attendant

present

Los Angeles, CA

Ideas Senior Associate Receptionist

Los Angeles, CA

Kshlerin LLC

present

Los Angeles, CA

Ideas Senior Associate Receptionist

present

Assists in performing specialized administrative duties related to the department assigned
Assist with and/or coordinate company events, internal meetings, client visits, catering, etc
Perform general office duties such as process mail, ship material, duplicates and faxes documents, order supplies and equipment, arrange for equipment repair, handle petty cash, keep kitchen stocked
Create presentations according to company standards; compose and type/enter documents
Assist department staff with administrative duties through the use of online applications
Maintain calendars and coordinate schedules, make appointments and travel arrangements
Coordinate interviews, guest arrivals, and new hires/contractors

Education Education

Bachelor’s Degree in Confidentiality

Rowan University

Bachelor’s Degree in Confidentiality

Skills Skills

Proficiency in Microsoft Word, Excel with general computer proficiency and basic understanding of Internet applications
Ability to work with many different personalities and levels of callers
Proven ability to prioritise own work load
Excellent verbal and written communication skills
Previous knowledge of Framestore's work and an interest in film, television or commercials
Ability to recognize issues with automated call system, resolving simple display issues and succinctly reporting more
Ability to assess situations and resolve with sound decision making skills
Strong oral communication skills
Competent level of IT proficiency
Positive attitude and good communication skills

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Senior Receptionist Resume Examples & Samples

Greeting incoming visitors and employees
Answering telephone and email inquiries
Maintaining the reception environment to a high presentation level
Ensuring building security is maintained through firm but friendly adherence to company policies and procedures
Stationery stock control and orders
Arranging private car transport for clients and employees
Maintaining internal directory system
Ad hoc administrative duties as required
Previous experience in a fast-paced customer orientated role
Proven ability to prioritise own work load
Confident, outgoing, friendly with a can-do in attitude
Previous knowledge of Framestore's work and an interest in film, television or commercials
Familiarity with MS Office
Previous reception or switchboard experience

Receptionist, Senior Resume Examples & Samples

Assists Security in monitoring visitors whereabouts and communicating appropriate activities which they need to be informed of
LI-KJ2
Associate’s Degree preferred
2 - 3 years of experience

Receptionist, Senior Resume Examples & Samples

Assists with room reservations, supply ordering, and general office support
Assists with visitor management and building access
Working knowledge of general office procedures
Demonstrated ability to handle high volume of calls and visitors
Excellent written/verbal communication skills
PC proficiency with MS Word, email and the internet

Senior Receptionist Resume Examples & Samples

Greet visitors and maintain visitor logs
Operate switchboards, and appropriately direct telephone calls
Perform general administrative and clerical tasks
Provide support to other operational members, as needed
Minimum of three years of receptionist experience; preferably within a professional services environment
Proficient with Microsoft Office Suite applications, including Word, Excel, and Outlook
Ability to work a flexible schedule and overtime as needed
Capability to lift up to twenty pounds

Receptionist, Senior Resume Examples & Samples

Responsible for the opening and closing functions of the BIO5 Administrative suite (8AM – 5PM)
Answers main telephone line giving name of work unit; directs caller, based on nature of call, to appropriate BIO5 staff member or Keating Building researcher, takes messages from callers; manages message distribution; answers other linked phone lines as necessary and appropriate
Greets visitors, determines nature of business, directs them to the appropriate person and notifies staff of visitor’s arrival
The Keating building is a restricted-access building, and the receptionist will be the first point of contact. The receptionist must be familiar with all building occupants and comfortable asking visitors for ID and purpose of visit to the building in order to determine or obtain authorization to enter area. Works with Facility Manager to approve and document building access requests
Independently answers inquiries and provides information or assistance to callers and visitors which requires thorough knowledge of BIO5’s policies and procedures
Receives, separates and distributes incoming mail or other materials to BIO5 staff and building occupants; prepares FedEx mailings for building occupants
Monitors, schedules or observes arrivals and departures of BIO5 staff to remain current on status of each
Directs deliveries to the loading dock and coordinates large delivery items with the Facility Manager. May serve as backup for loading dock attendant
Maintains professional appearance of shared areas, such as conference rooms, lobby, reception areas, and kitchens
Coordinates the scheduling of BIO5 golf carts and Keating conference rooms through the UAHS Scheduling System. This includes communicating policies and confirming compliance with UA and BIO5 policies
Prepares and maintains building directory and emergency contact lists and assists with data entry for other BIO5 databases
Liaises with Public Affairs staff for stocking of BIO5 collateral and other marketing materials
Organizes, orders and stocks general office supplies
Provides technical assistance with office equipment and calls in service when needed
Provides general office support, such as filing, sending and distributing faxes, sending express mail, handling large copying/printing jobs, typing general correspondence, etc
Oversees activities of 1 or 2 student workers
Additional duties as assigned by supervisor
Familiarity with standard office equipment
Comfort with many and varied software applications
Experience with Microsoft Office applications

Ideas Senior Associate Receptionist Resume Examples & Samples

Greet guests in a courteous, friendly manner at the front reception area; determine nature of business and follow up accordingly
Screen telephone calls, take messages or redirects calls, and respond to routine questions
Assist with and/or coordinate company events, internal meetings, client visits, catering, etc
Create presentations according to company standards; compose and type/enter documents
Maintain calendars and coordinate schedules, make appointments and travel arrangements
Coordinate interviews, guest arrivals, and new hires/contractors
Assist department staff with administrative duties through the use of online applications
Assist Executive Team members as needed
Perform general office duties such as process mail, ship material, duplicates and faxes documents, order supplies and equipment, arrange for equipment repair, handle petty cash, keep kitchen stocked
Provide back-up to Office Manager when needed
Keep process documents up-to-date and maintain accurate filing systems
Do you qualify? You must have…
2+ years administrative experience with diverse responsibilities
Proven ability to understand and carry out general instructions
Exceptional organizational skills and ability to multi-task in a fast-paced environment
Excellent communication and interpersonal skills (written and verbal)
Attention to and interest in detail
Intermediate knowledge of MS Office – Excel, Outlook, Word

Senior Receptionist Resume Examples & Samples

1-3 years of reception experience
Demonstrate Professional Presence
Strong verbal and written communication skills with people across many functional areas
Creative thinking/problem solving skills

Senior Receptionist Resume Examples & Samples

Answer all incoming calls and directs calls to the appropriate person
Seek opportunities to acquire new knowledge and skills
Ensures front office is neat and presentable
Ability to multitask in a high traffic, high visibility area
Great organizational and prioritizing skills
Ability to think ahead and prepare for possible outcomes
2+ years’ experience handling heavy phone traffic (multiple phone line systems) in a highly professional formal office environment with public contact
Excellent English and Grammar a must. Should be able to work with multi cultured type environment where English may be a second language

Office Asstistant / Receptionist Senior Resume Examples & Samples

Experience with data entry; word processing; MS Office Applications (i.e., Word, Excel, Outlook). Particularly using Outlook Calendars
Experience in using office equipment such as fax and copiers
Experience in basic arithmetic, grammar and spelling
Experience in general recordkeeping
Demonstrated knowledge of general office procedures and practices

Senior Receptionist Resume Examples & Samples

Front of house, meeting & greeting visitors to include visitor processing
Support assistance for Headquarters events; as necessary
Liaison with contracted Global Security to manage visitors/contractors on site and emergency response
Assist in security risk assessments for the site
Assist in developing Global and site level security related procedures
Management of Global iVisitor KanBan
Coordination duties as per the fire and emergency procedure
Incoming & outgoing mail management
Site point of contact for goods in receipts procedures for all deliveries to the site
Courier & special delivery bookings
Management of the snack vending on site, and related cash accounting
Actively engage with building users and Facilities team members as required
Ensure adherence to pertinent regulatory requirements and to departmental policies, practices and procedures (SOPs, safety and security procedures])
Perform all other related duties as assigned

Senior Receptionist Resume Examples & Samples

Be fully involved in the hotels upselling and loyalty programs
Comply with hotel security, fire regulations and all heath and safety legislation
Previous experience in customer service
More than 230 million cookies have been served, and still baking!Hotel chain continues to grow rapidlyFeatures the signature Sweet Dreams™ Sleep Experience

Senior Guest Receptionist Resume Examples & Samples

Assist visitors to ensure the proper individual is contacted upon arrival; understanding a CAD layout is important as you direct people to various buildings, offices, and meeting rooms (2 onsite buildings)
Work closely with security as needed
Answer all the incoming calls using an employee guide to transfer calls. Create Assist for facilities knowledge on SAP desirable
Be the primary contact in case of emergency

Senior Receptionist Resume Examples & Samples

Responsible for supervising the Front of House team at the designated area
Responsible for planning the Firm’s client services requirements to provide high quality of Front of House services - ensuring all visitors are greeted professionally and receive a warm, courteous and efficient welcome in line with service level agreements (SLAs)
To manage processes for handling all incoming telephone calls / enquiries to the reception desks ensuring these are dealt with promptly and professionally, using the agreed salutation and procedures
Developing and supporting Receptionists to continually deliver a five star service with a prompt and welcoming greeting and efficient sign in
Responsible for monitoring the overall tidiness of the reception areas including reception desk, client waiting areas, client meeting rooms in the designated reception area/client suite
Build strong working relationships with each team providing services to client meeting rooms e.g. catering, AV/VC, cleaning, IT, building maintenance, Central Reservations etc. in order to offer a seamless service to partners, clients and visitors
To liaise and communicate with team members and other service departments in a clear and timely manner ensuring effective service delivery and team work
To promote a professional and pro-active image for the Front of House team at all times through leading by example through supporting and maintaining the core values of the Firm
To ensure the Front of House Team Leader is made aware of any service issues requiring attention in the reception area and client suite
To effectively communicate any information, which will assist the Front of House and wider AWS team in the smooth operation of their duties
Whenever possible, anticipate visitor/caller/booker needs. Follow up on meeting room requests to ensure internal and external client expectations are not only met but exceeded
To ensure visitors and Hosts are always kept informed of any delays
To maintain an organised and tidy work area
To mentor new joiners ensuring required training and standards meet service level agreements
To maintain and practise a high degree of confidentiality and integrity
Establish a network of key contacts across the London offices and develop excellent knowledge of EY business and communicate throughout the Front of House and AWS team
Promote compliance with all applicable statutory and regulatory standards
To maintain appropriate stationery stocks in all reception areas
Previous experience as corporate Receptionist desirable

Senior Receptionist Resume Examples & Samples

Manage meeting arrangements and logistics, event preparations, plan catering needs and requirements, etc
Maintain, update and circulate staff lists; correct staff contact details, extensions, etc. on a monthly basis
Order business card for staff
Report maintenance issues to the building Facilities Management team, tracking the required repairs until completion
Decorate Reception during times of national and international celebration and religious festivals
Act as Fire warden or First Aider for the floor
Issue visitor door access cards and ensure their return at the end of the visit
Direct all incoming mail, document and cheque collections to the 21st floor Post Room
Assist in any other admin duty as required
Supervise all Front of House activities and staff
Assist in training and mentoring new hires on reception and switchboard responsibilities

Senior Receptionist Resume Examples & Samples

9 Alerts Group Leader or Supervisor of donor flow issues
10 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs
11 Understands the policies and procedures associated with hyper immune programs at the center if applicable
12 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation
13 Maintains confidentiality of all personnel, donor and center information
14 May be cross-trained in other areas to meet the needs of the business
15 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business
16 Perform other job-related duties as assigned
Minimum of 18 months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience

Senior Concierge Receptionist Resume Examples & Samples

Meet & greet all visitors/suppliers to the 3rd floor Concierge meeting rooms in a professional manner
Create and enforce new practices/procedures for Ground Floor Reception and Concierge Reception to ensure the optimum service is provided
Provide leadership to the team of Receptionists
Create and manage a rota to ensure professional cover at all times on both receptions
Manage the Ground Floor Reception team to ensure a seamless visitor experience
Oversee the management of 3rd floor meeting room suite ensuring all rooms are set up as required for each meeting
Oversee all catering requirements for the 3rd floor meeting room suite
Introduce and manage a cloakroom system for the 3rd floor meeting room suite
Support Hospitality Manager with 3rd floor activities as and when required, including evening events where necessary
Answer telephone calls efficiently, politely and professionally
Escalate issues as required to Security and Facilities Management
Maintain and manage a professional reception area at all times, ensuring the company is represented to the highest standard at all times
Act as Facilities representative in reporting faults within the building
Provide updates to Management as required
Work with the Helpdesk & reception team, providing additional support to management where required
Provide support on the Facilities Helpdesk when necessary – receiving incoming calls in an efficient and professional manner, and inputting customer details and job requests utilising FACTS system, prioritising job requests and checking on progress
Leadership skills/previous management experience
Excellent communication/interpersonal skills at all levels
Ability to work as part of a team as well as on own initiative
Computer literate – Microsoft Word, Excel

Senior Receptionist Resume Examples & Samples

Up-selling room types where appropriate
Efficient and friendly guest service, and willingness to provide exceptional guest service every time
Maintaining and settling accurate guest accounts, ensuring cashiering is precise
Assisting with guest queries
Attending to all incoming calls in a professional and polite manner
Supervision and support of the Front Office team and assisting other departments as required
Management of the Hotel in the absence of senior management
Managing guest complaints and staff performance
Recruitment, training and development to staff
Ensuring all hotel procedures are followed by staff
Leading by example, ensuring all expectations are exceeded
Writing rosters and controlling costs
Setting, implementing and reviewing standards and procedures as per Sofitel brand standards

Senior Receptionist Resume Examples & Samples

Answers incoming telephone calls, determines purpose of calls, and forwards calls to appropriate personnel or department
Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
Answers questions about organization and provides callers with address, directions, business hours and other information
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel, monitors visitor access, maintains visitor log book, and issues passes when required
Updates conference room calendars, receives, sorts, and routes mail and publications, and receives office supplies and packages
Performs clerical duties for other departments as needed, such as filing, photocopying, and collating, assists mail department functions of sorting and distribution of incoming mail and collection and posting of outgoing mail. May perform some basic data entry for insurance certificates
Three years related experience and/or training; or equivalent combination of education and experience
Ability to assess situations and resolve with sound decision making skills
Ability to work with many different personalities and levels of callers
Proficiency in Microsoft Word, Excel with general computer proficiency and basic understanding of Internet applications
Ability to recognize issues with automated call system, resolving simple display issues and succinctly reporting more

Senior Receptionist Resume Examples & Samples

Handles a multi-line calling system
Maintains and transmits accurate information
Greets visitors and answers general inquiries
Assists and trains support staff and student workers for relief duties
Performs general clerical duties

Office Asst / Receptionist Senior Resume Examples & Samples

Assist supervisor with providing leadership to student workers and temporary staff as needed
Provides high level support on process questions and technical concerns
Provides general information in response to inquiries in person or by telephone; refers highly technical inquiries to appropriate work unit member
Review documents for completeness, accuracy and conformity within established procedures; collect data to maintain such records
Assembles and/or compiles a variety of data from office records for incorporation into reports; extracts and provides factual information using a variety of identifiable sources
Types/word processes correspondence, reports and similar materials
Performs arithmetic calculations with speed and accuracy within some processes
Tracks and maintains records and status of processes used in department; follows up on processes or items as needed
Enters records, pre-coded or open format data from source documents; verifies entered data manually and/or visually; detects and tracks data entry errors
Sorts, distributes and helps prioritize incoming high school, college transcripts and other admission documents received electronically and via mail
Codes and/or corrects codes of input data as needed; reviews source documents to determine accuracy and completeness of information; process reports
Files correspondence, transcripts, reports and other materials alphabetically, numerically or by other prescribed method
Scans, provides quality assurance and verifies transcripts scanned through systems; processes exceptions and corrects items generated in scanning process
Operates office equipment such as computers. copiers, printers, scanners, or other equipment found in work unit
Train new employees and monitor work of new hires to ensure appropriate level of understanding
Completes and enters data to departmental forms, making routine calculations and checking information for accuracy
Transports items between offices or locations
Data entering
Record keeping
Working with systems/software such as Parchment or OnBase
PeopleSoft
Working in a team environment
Providing leadership support