Head Receptionist Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the head receptionist job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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CJ
C Johnson
Cicero
Johnson
660 O'Kon Hill
Chicago
IL
+1 (555) 904 2406
660 O'Kon Hill
Chicago
IL
Phone
p +1 (555) 904 2406
Experience Experience
04/2016 present
Chicago, IL
Sassoon Receptionist / Head Receptionist
Chicago, IL
Sassoon Receptionist / Head Receptionist
04/2016 present
Chicago, IL
Sassoon Receptionist / Head Receptionist
04/2016 present
  • Communicate effectively with management and co-workers in a professional and courteous manner
  • Provide exceptional guest service as the receptionist
  • Handle general complaints and refer guest service issues to the manager
  • Adhere to all corporate policies, procedures and work rules
  • Perform a variety of tasks related to assisting salon operations, including but not limited to: answering telephones, stocking shelves, sweeping and other duties as assigned
  • Computer knowledge including but not limited to point-of-sale systems and data entry
  • Safeguard company assets by adhering to company policies and procedures
07/2012 12/2015
Dallas, TX
Fy-trilingual Head Receptionist
Dallas, TX
Fy-trilingual Head Receptionist
07/2012 12/2015
Dallas, TX
Fy-trilingual Head Receptionist
07/2012 12/2015
  • Make proposals to uphold & improve the professional image EY at all times, especially dress code, uniforms, decoration, furniture, etc
  • Manage the working relationship with outside suppliers
  • Review and improve all operational processes associated to welcoming all guests, visitors and staff in a professional manner
  • Other administrative tasks & ad hoc tasks (Review Client Business Centre Room Allocation, Visitor Badge Management, Announcement of arrivals, etc.)
  • You are fully fluent in English, German and French (both written & spoken), Luxembourgish and any other languages are considered as an advantage
  • You act as an ambassador of EY towards our clients, EY colleagues from other offices and our employees
  • You attach importance to personal appearance and are a pleasant and smiling person
03/2009 03/2012
Philadelphia, PA
Head Receptionist
Philadelphia, PA
Head Receptionist
03/2009 03/2012
Philadelphia, PA
Head Receptionist
03/2009 03/2012
  • Perform all other administrative duties, including filing, photocopying, and organizing the work areas, ensuring the work areas are fully stocked as directed
  • Be proactive with selling rooms, improving occupancy levels and advertising
  • Work with General Manager to plan pricing, advertising, special events and budgeting
  • Bill payment process (preparing for signoff, obtaining approval and record management)
  • Rota planning and recruiting for Hotel side of the business
  • Benefit from a competitive salary and great discounts including 15% off in all Fuller's pubs!
  • Bring a positive and productive atmosphere to the team
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Tulane University
Bachelor’s Degree in Business
Skills Skills
  • Ensuring that the reception team are able to provide the best service to our clients and, likewise, that our clients are able to make best use of our services
  • Excellent telephone and IT skills are essential
  • Excellent listening and communication skills
  • Proven experience managing a reception team
  • To build a strong connection with our clients and with your colleagues across the hospital, in order to ensure that a compassionate gold standard of care is delivered to the animals in our care and their owners
  • Taking responsibility for promoting our Healthy Pet Club (customer loyalty scheme) and managing scheme member data
  • Taking responsibility for the customer payments process including debt management and managing pet insurance claims through to payment
  • A dedication to providing first class customer service
  • Experience developing, coaching and motivating a team
  • Managing the day to day working rota for our team of receptionists which consists of 3 full time receptionists (including the Head Receptionist) and one part time, hours of business are 8:00am -7:00pm and Saturday 8:00am – 12:00 noon
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1

Head Receptionist Resume Examples & Samples

  • Handles the phones and the reception desk. Receives visitors and clients as prescribed by the Department Head and the Client Service Team Leader and Office Manager. Refers all incoming calls to the appropriate manager and returns calls as directed. Support and coordinate the needs of all managers by coordinating schedules, managing itineraries, booking travel, composing routine letters and memoranda, and replying to requests as directed
  • Perform all other administrative duties, including filing, photocopying, and organizing the work areas, ensuring the work areas are fully stocked as directed
  • Bill payment process (preparing for signoff, obtaining approval and record management)
  • Assembles and summarizes information as required. Collects and compiles statistics and information from identified sources
  • Prepares charts, graphs and tables for presentation or inclusion in reports. Update spreadsheets or databases to assist in the tracking of information. Prepares regular reports following established procedures such as call reports, visit reports, and volume reports
  • Routes or answers routine correspondence or questions that do not require supervisor attention
  • May take on special projects
  • Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators. Any failures to comply with the above should be reflected in year end performance assessments
  • Performs according to prescribed procedures
  • This role is highly administrative and
  • A minimum of four years secretarial/administrative experience
  • Pleasant people and hospitality skills
  • An aptitude for numbers is required
  • Should be able to work with limited supervision
  • Highly developed communication skills. Should possess a pleasant phone manner and professional demeanor
  • Requires close attention to detail and ability to handle multiple tasks. Must follow through on tasks
  • Must have excellent skills in MS Office & Lotus Notes. Knowledge of Access and Internet research skills helpful
  • Banking background is a plus
  • Bachelor’s degree in business, related field or equivalent experience
2

Fy-trilingual Head Receptionist Resume Examples & Samples

  • Recruit, train, organize the team of receptionists
  • Review and improve all operational processes associated to welcoming all guests, visitors and staff in a professional manner
  • Make proposals to uphold & improve the professional image EY at all times, especially dress code, uniforms, decoration, furniture, etc
  • Manage the working relationship with outside suppliers
  • You act as an ambassador of EY towards our clients, EY colleagues from other offices and our employees
  • Other administrative tasks & ad hoc tasks (Review Client Business Centre Room Allocation, Visitor Badge Management, Announcement of arrivals, etc.)
3

Head Receptionist Beechwood Doncaster Resume Examples & Samples

  • Managing the day to day working rota for our team of receptionists which consists of 3 full time receptionists (including the Head Receptionist) and one part time, hours of business are 8:00am -7:00pm and Saturday 8:00am – 12:00 noon
  • Ensuring that the reception team are able to provide the best service to our clients and, likewise, that our clients are able to make best use of our services
  • Taking responsibility for the customer payments process including debt management and managing pet insurance claims through to payment
  • Taking responsibility for promoting our Healthy Pet Club (customer loyalty scheme) and managing scheme member data
  • To build a strong connection with our clients and with your colleagues across the hospital, in order to ensure that a compassionate gold standard of care is delivered to the animals in our care and their owners
4

Head Receptionist Resume Examples & Samples

  • Enjoy the pace and variety of a busy hotel
  • Join a friendly, supportive team
  • Benefit from a competitive salary and great discounts including 15% off in all Fuller's pubs!
5

Head Receptionist Resume Examples & Samples

  • Rota planning and recruiting for Hotel side of the business
  • Checking in and out guests, basic reception duties
  • Lead team meetings, as well as supervising housekeepers and reception staff
  • Be proactive with selling rooms, improving occupancy levels and advertising
  • Work with General Manager to plan pricing, advertising, special events and budgeting
  • Bring a positive and productive atmosphere to the team
  • Must be able to work 5 days per week including weekends and evenings
  • Minimum experience required: At least 3 years working in related industry, including managerial roles
  • Experience operating Opera preferred
6

Sassoon Receptionist / Head Receptionist Resume Examples & Samples

  • Provide exceptional guest service as the receptionist
  • Answer the telephone promptly, professionally, and in a courteous manner
  • Book appointments. Confirm appointments. Reschedule appointments
  • Promote and sell services Understand the needs of the guest, greet and products, including recommending and selling additional services and/or retail products which will enhance and improve the guest’s image and/or contribute to the guest’s satisfaction with services performance
  • Clearly convey a complete understanding of pricing for available services
  • Greet each guest professionally by name and escort all guests through the salon
  • Estimate wait times for scheduled and unscheduled appointments
  • Handle general complaints and refer guest service issues to the manager
  • Correctly charge for services rendered and products purchased, including proper discounting according to Company policy
  • Handle all POS transactions including opening and closing the register
  • Safeguard company assets by adhering to company policies and procedures
  • Complete required administrative tasks/compliance
  • Perform a variety of tasks related to assisting salon operations, including but not limited to: answering telephones, stocking shelves, sweeping and other duties as assigned
  • Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety
  • Communicate effectively with management and co-workers in a professional and courteous manner
  • Be consistently punctual to work, including attending mandatory staff meetings, training sessions or as otherwise required by management
  • Adhere to all corporate policies, procedures and work rules
  • Give salon tours when necessary
  • Ability to work a flexible schedule including nights and weekends
  • Well-developed interpersonal skills to communicate in a professional and courteous manner with guests, co-workers, and leadership
  • High school level reading, writing and mathematical skills and comprehension