Secretary Receptionist Resume Samples

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VJ
V Jenkins
Vaughn
Jenkins
873 Nedra Brooks
Philadelphia
PA
+1 (555) 943 1822
873 Nedra Brooks
Philadelphia
PA
Phone
p +1 (555) 943 1822
Experience Experience
09/2016 present
New York, NY
Department Secretary / Receptionist
New York, NY
Department Secretary / Receptionist
09/2016 present
New York, NY
Department Secretary / Receptionist
09/2016 present
  • EPIC work queue resolution for Network Cardiac and Pulmonary Rehab
  • Contact and schedule patients who have discharge orders for Network Cardiac / Pulmonary Rehab
  • Communicates any scheduling problems to the Department Manager
  • Filing of completed patient charts
  • Daily Check-in / Check-out & charges for Cardiac and Pulmonary rehab visits
  • Verifies patient’s insurance benefits and eligibility
  • Receives and updates patient information
02/2013 07/2016
Chicago, IL
Receptionist / Secretary
Chicago, IL
Receptionist / Secretary
02/2013 07/2016
Chicago, IL
Receptionist / Secretary
02/2013 07/2016
  • Provides word processing and other secretarial duties for the Plant Manager and/or other facility management
  • Copy and/or provide radiology record information to outside facilities and Physicians under established guidelines
  • Perform other work related duties as assigned or requested
  • This is a part-time role working Monday-Friday, 8am to 1pm
  • Provide general administrative and clerical support
  • Sort and distribute all mail to physicians and manager daily
  • May perform other clerical duties
05/2010 12/2012
Houston, TX
Secretary / Receptionist
Houston, TX
Secretary / Receptionist
05/2010 12/2012
Houston, TX
Secretary / Receptionist
05/2010 12/2012
  • Perform other work related duties as requested or assigned by manager
  • Provides general clerical support to management staff including scheduling meetings, routing phone calls and taking messages
  • Receives & responds to routine correspondence following established procedures not requiring management review
  • Assists in the collection of Patient Statistical Profile and Continuous Quality Improvement Data
  • Records minutes of meetings and providing the resulting documents as necessary
  • Under direct/close supervision, performs a variety of basic and routine clerical and secretarial duties. These may include but are not limited to
  • Recording the minutes of meetings and providing the resulting documents as necessary
Education Education
Bachelor’s Degree in Total Body Strength
Bachelor’s Degree in Total Body Strength
Loyola Marymount University
Bachelor’s Degree in Total Body Strength
Skills Skills
  • Able to employ basic reasoning skills
  • Knowledge of business & technical vocabulary
  • Proficient in Microsoft office applications
  • Knowledge organizational operations & procedures
  • Good verbal communication skills
  • Knowledge of computer software such as word processing, spreadsheet, presentation, database programs
  • Familiar with concepts, practices & procedures within real estate field
  • 1 – 2 years’ related experience
  • 2 to 5 years experience in the field
  • Pleasant telephone manner
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1

Receptionist / Secretary Resume Examples & Samples

  • Answer telephone calls, screen and re-direct calls
  • Greet clients and guests in a warm and friendly manner
  • Customer service oriented, proactive and reliable
  • Tidy and maintain a neat reception area
  • A bachelor degree is preferred but not required
  • Possess basic computer software application knowledge and skills
  • Understand customer service principles and administrative practices
  • Be fluent in English and Khmer (written and verbal)
2

Secretary / Receptionist Resume Examples & Samples

  • Previous reception and secretarial experience
  • Excellent telephone and verbal communication skills
  • Experience with multiple-line phone systems
  • Proficient with business software applications: MS Word, Outlook, and Excel and be able to efficiently create correspondence and other business documents
3

Secretary / Receptionist Resume Examples & Samples

  • Responsible for the printout and posting of inpatient results
  • Answers telephones and inquiries from floor and doctor’s offices and pages personnel as required
  • Answers the telephone within 4 rings, not leaving on hold more than one minute without asking if they want to continue to hold
  • Enters orders in the computer for patient testing
  • Resolves uncollected specimen problems
  • Reports all pending work or problem to other shifts and/or supervisor
  • Corrects and reports error and does proper documentation
  • Prints outpatient and discharge patients results and delivers to medical records
  • Mails patients results to doctor's offices
  • Records copies and mails out all reference lab results to physicians, hospital, floors, and medical records
  • Logs-in, labels, and distributes specimens from physicians' offices using the proper registration routines in the hospital information system
  • Complete sleep study pre-authorizations
  • Performs other related functions as assigned
  • Ability to communicate effectively and interact with staff, physicians, insurance companies, and patients
  • Experience with Microsoft Word and Excel required
  • Previous experience with Patient Scheduling, Patient Accounts/Registration or experience in a Sleep Center strongly preferred
4

Receptionist / Secretary Resume Examples & Samples

  • Acts as receptionist for clients or visitors
  • Receives and relays incoming, outgoing and internal calls
  • Refers messages to appropriate parties
  • May operate internal paging system
  • Receives and registers visitors and issues visitor badges
  • Announces visitors and directs them to proper destination
  • Maintains records and logs
  • Refers non-routine questions and inquiries to supervisor
  • May perform other clerical duties
5

Secretary / Receptionist Rad Tamc Resume Examples & Samples

  • Answers telephones
  • Obtains, checks and keeps track of patient orders
  • Burns discs
  • Helps scheduling
  • Must have experience working with a computer
6

Secretary / Receptionist Resume Examples & Samples

  • Maintains calendar and daily schedules
  • Establishes and maintains filing systems and basic databases as applicable
  • Performs routine general office duties such as filing, copying, and scanning
7

In-center Dialysis Secretary / Receptionist Resume Examples & Samples

  • Answering telephone & routing calls to the appropriate person,
  • Preparing purchase orders using the appropriate software application
  • Assists in auditing records for ongoing compliance with medical records standards
8

Secretary / Receptionist Resume Examples & Samples

  • 2 to 5 years experience in the field
  • Familiar with concepts, practices & procedures within real estate field
  • Able to employ basic reasoning skills
  • Knowledge of computer software such as word processing, spreadsheet, presentation, database programs
  • Knowledge organizational operations & procedures
9

Secretary / Receptionist Resume Examples & Samples

  • Responding appropriately and timely to inquiries
  • Providing accurate information regarding programs
  • And referring individuals to the appropriate nursing staff/faculty or other campus departments/offices. This position also assists the Associate and Assistant Deans and other staff members of the Center for Academic Affairs and provides support to the department as needed
10

Department Secretary / Receptionist Resume Examples & Samples

  • Front desk presence at St. Luke’s North Cardiac and Pulmonary Rehab
  • Answers the telephone in a timely manner, assists or directs the caller to the appropriate person or department
  • Contact and schedule patients who have discharge orders for Network Cardiac / Pulmonary Rehab
  • Accurately completes the registration process in the current computer system
  • Verifies patient’s insurance benefits and eligibility
  • Processes pre-certifications/authorizations when required by the individual insurance company
  • Daily Check-in / Check-out & charges for Cardiac and Pulmonary rehab visits
  • EPIC work queue resolution for Network Cardiac and Pulmonary Rehab
  • Receives and updates patient information
  • Filing of completed patient charts
  • Communicates any scheduling problems to the Department Manager
  • Receives cash, check, and credit card payments and prepares receipts
  • Processes requests for release of information in accordance with the policies set forth by the Medical Record Department
11

Secretary / Receptionist Resume Examples & Samples

  • Our well-established, trusted organization fosters a spirit of camaraderie, emphasizing friendly collaboration, professional support, and career development
  • Opportunities to give back by participating in philanthropy and community outreach programs
  • Minimum 6 months relevant experience without a degree – 0-6 months experience with an Associates degree or secretarial school
12

Secretary / Sorc Receptionist Resume Examples & Samples

  • Demonstrates strong written communication and interpersonal skills. Ability to establish and maintain effective working relationships
  • Knowledge of office practices, procedures and office equipment
  • Skill in using word processing software applications and operation of office machines such as computers, telephones, copiers, etc
  • Skill in organizing and prioritizing multiple tasks required for own work and others
13

Secretary / Receptionist Resume Examples & Samples

  • Previous experience in a medical or mental health setting preferred
  • Previous experience handling intake calls preferred
  • Type 50 words per minute
  • Proficient with Microsoft Office products (i.e., MS Word, Excel, PowerPoint, and Outlook) and able to efficiently create correspondence and other business documents
14

Receptionist / Secretary Resume Examples & Samples

  • Welcomes visitors by greeting them in person or on the phone in a friendly and professional manner
  • Directs visitors by providing instructions and answering questions or referring to appropriate internal staff
  • Maintains security by monitoring visitor logbook, issuing and controlling visitor badges and controlling entry to facility from main entrance
  • Contributes to effective internal communications by receiving, distributing and/or sending mail and faxes in an orderly and accurate manner
  • Ensures that mail received by the facility is properly distributed and that outgoing mail is properly handled
  • Supports other office personnel by performing requested tasks under supervision. Other duties within the support role may include preparation of irradiation runs, dosimeter placement sheets, processing files and Certificates of Processing; reproducing and forward of Customer files and documentation, closure of process records, filing and archiving; invoicing and accounts payable
  • Provides word processing and other secretarial duties for the Plant Manager and/or other facility management
  • Contributes in a team effort by performing according to the guidelines outlined in the STERIS Code of Business Conduct, the GMP and other directives; supporting the directives and decisions of higher level management; accomplishing other duties as assigned
  • Communicates in an effective manner by utilizing accepted business practices in a courteous and professional manner providing timely and accurate responses and service oriented offers of assistance
  • Contributes to maintaining a safe and clean working environment by performing routine area housekeeping and reporting any unsafe conditions to facility management
  • Protects company confidential information by properly storing, retrieving and disseminating such information only to those authorized
  • Supports the STERIS AST business imperatives of Growth, Operational Excellence, Leadership Excellence and Customer Focus, by acting with integrity, treating everyone with mutual respect, exhibiting a genuine commitment to the success of all employees, and delivering satisfaction to our Customers through teamwork, innovation and continuous improvement; this will be accomplished while acting safely and is defined as "The STERIS Way."
  • Exhibits a commitment to the STERIS AST shared values of Customer Satisfaction and Continuous Improvement through ensuring defect-free workmanship, assisting others to meet the customer’s needs, searching for efficient and effective ways to reduce waste, being active and accountable for customer satisfaction, and satisfying the customer’s needs with a sense of urgency
  • Ability to effectively read, write and verbally communicate in English
  • Ability to work independently under general guidelines and supervision
  • Requires computer literacy to include word processing, spreadsheet and software capabilities, minimum of Level 2 math skills (four basic arithmetic functions in all units of measurement, decimals ratios, rates, percentages)
  • Effective interpersonal skills as demonstrated through prior experience
  • Ability to adapt to changing duties and responsibilities
  • Normal hearing range sufficient to hear alarms, bells, horns, etc
15

OPS Receptionist / Secretary Resume Examples & Samples

  • Excellent computer skills and the ability to operate general office equipment required
  • Excellent interpersonal and communication skills (verbal and written)
  • Thorough knowledge of standard business procedures to include compilation and typing of letters, memoranda, filing and telephone
  • Ability to establish and maintain cohesive working relationships with others, team player
  • Ability to understand and apply rules, regulations, policies and procedures
16

Receptionist / Secretary Resume Examples & Samples

  • Dealing with daily employees' requests
  • Dealing with telephone and email enquiries
  • Post correspondence processing
  • Meetings&events arrangements
  • At least 2-year experience in international company at similar position
  • Advanced knowledge of English
  • Bachelor/Master Degree in linguistics/business administration
  • Computer literate: Word, Excel, Outlook, PowerPoint, Paint
17

Secretary / Receptionist Resume Examples & Samples

  • Organize and maintain computerized and manual files, records, schedules, inventories, libraries and databases, back up and purge systems as required and annotate files, and retrieve data in report form as required
  • Monitor the progress of departmental commitments and suspense items and report on past due projects as directed
  • Maintain work area in a clean and orderly condition
  • Ensure safe operating conditions within area of responsibility
18

Receptionist / Secretary Resume Examples & Samples

  • Greet patients and obtain demographic and insurance information and register patient into system
  • Answer telephone in a professional, courteous and pleasant manner in less than four rings following departmental policy for scripting. Directs calls to appropriate persons and/ or departments taking information and/or accurate messages
  • Obtain legally acceptable general consents to bill third parties
  • Answer routine questions including but not limited to departmental policies, operations and procedures
  • Schedule patients' appointments in person or by phone
  • Sort and distribute all mail to physicians and manager daily
  • Verify and accurately enter radiology orders in the radiology information system
  • Register patient using the electronic registration system, scan identification, license and appropriate forms needed for the appointment
  • Verify patient appointments, provide necessary forms to patient when appropriate and direct/escort patient to proper examination area or notify appropriate area of patient arrival
  • Provide receptionist and typing services for manager and Radiologist as needed
  • Copy and/or provide radiology record information to outside facilities and Physicians under established guidelines
  • Ensure accurate maintenance of administrative records
  • Maintain harmonious and cooperative relations with fellow employees, medical staff, patients and guests
  • Maintains confidentiality regarding patient information and center matters in accordance to HIPAA regulations
  • Perform other work related duties as assigned or requested
19

Secretary / Receptionist Resume Examples & Samples

  • Provide secretarial/receptionist coverage in an efficient, timely, and professional manner. Multitask in a busy office environment. Adhere to
  • Answer telephone in a timely manner, direct calls to appropriate persons, and take accurate messages
  • Schedule appointments as requested with other providers, agencies, etc. Prepare associated forms such as requisitions or referral forms with review of any prep required as necessary
  • Copy and/or provide medical records information to outside providers under established guidelines as needed. Distribute charts to clinician, nurse, or physician for release as needed
  • Ensure accurate maintenance of administrative records and work/communicate cooperatively with co-workers, patients, visitors, and personnel both inside and outside the practice
  • Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities/duties are met during absences or increased patient volumes
  • Consistently provides service excellence to all patients, family members, visitors, volunteers, and co-workers in a manner that reflects Cape Cod Healthcare's commitment to CARES: compassion, accountability, respect, excellence and service
  • Provide back up for the switchboard, secretaries and/or records specialist as needed
  • Perform other work related duties as requested or assigned by manager
20

Secretary / Receptionist Oncology Resume Examples & Samples

  • Meet and greet patients, families and visitors. Performs secretarial and other related duties to assist administrative and medical staff. Works collaboratively with M.D. and Nurse in Charge
  • Obtains patient account information to set up files, prepares insurance claim forms, obtains pre-certifications and accompanying correspondance. Uses computer to register patients and post daily charges for services, including CPT codes. Collects co-pays for specified insurances
  • Schedules patients for visits with physicians, chemotherapy and radiation treatments and follow-up appointments
  • Answer telephones, screen and direct calls and messages and provide information according to department policy
  • Retrieves patient records and information; prepares new charts and maintains patient files
  • Performs secretarial duties in Radiation Oncology and Medical Oncology departments and floats to either area when staffing needs arise
  • Works cooperatively with fellow workers and communicates politely with department employees, patients, visitors and others both in person and via the telephone
  • Performs other related duties as requested/directed
  • Minimum of 1 years previous data entry/computer experience and ability to type 50 wpm
  • Completion of Medical Terminology course or pass Medical Terminology challenge test with a grade of 80% or better
  • One year previous experience in a medical office, clinic or comparable hospital experience required
  • Six (6) months successful experience in dealing with Managed Care, HMO's and administrative policies including referral policies or similar experience is preferred
21

Receptionist / Secretary / Coordinator Resume Examples & Samples

  • Opportunity to work in a Regional, Non-Profit, Community Hospital
  • Opportunity to work in an excellent working environment
  • Opportunity to work for an organization that promotes continued education
  • One (1) year experience as a Unit Secretary or physician office clerical training
  • Knowledge of computer, word processing, copier, calculator, telephone, and various other office equipment
  • Knowledge of Microsoft Excel
22

Secretary / Receptionist Resume Examples & Samples

  • Managing reception and processing calls from clients
  • Organizing agenda of meeting rooms, welcoming visitors
  • Administering all company correspondence with clients and institutions
  • Maintaining complete and accurate agenda related with supporting of teams – Client allocation list, Telephone list etc
  • Supporting agenda – archiving, filing, collecting documents, cooperating with colleagues
  • Ensuring that all office supplies are available at all times
  • Ensuring, that services will be delivered with high quality to the clients