Secretary Receptionist Job Description

Secretary Receptionist Job Description

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Secretary receptionist provides typing, copying, scanning and faxing support; must be able to work with Microsoft Office including PowerPoint and Access (database).

Secretary Receptionist Duties & Responsibilities

To write an effective secretary receptionist job description, begin by listing detailed duties, responsibilities and expectations. We have included secretary receptionist job description templates that you can modify and use.

Sample responsibilities for this position include:

Sends insurance referrals to specialist for patients that have an upcoming appointment or have already arrived for their appointment when requested by Physician
Greets visitors to the department
Answers telephones and processes calls
Performs basic clerical duties
Check if patient needs to register for appointments
Inform registration when patients need to be registered
Direct patients to appointments
Pre-register clinic appointments
Meet and greet patients
Check patients into the Radiology department

Secretary Receptionist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Secretary Receptionist

List any licenses or certifications required by the position: AED, CPR

Education for Secretary Receptionist

Typically a job would require a certain level of education.

Employers hiring for the secretary receptionist job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Business, Graduate, Management, Education, Teaching, Social Work, Psychology, Military, Counseling, Therapy

Skills for Secretary Receptionist

Desired skills for secretary receptionist include:

Computers with Microsoft Word
Excel and PowerPoint
Office procedures
Organizational operations and procedures
Computers
Insurance referrals
Microsoft Office software
Business & technical vocabulary
Medical terminology
Secretarial and clerical routines and procedures basic computer operation and keyboard skills

Desired experience for secretary receptionist includes:

Fluent in reading, writing and speaking in English and Spanish
Answer incoming calls and direct callers to appropriate extension
Greet guests as they arrive and alert appropriate personnel
Retrieve and sign for packages upon delivery
Assist with various office tasks as needed
Prepares patients for exams by supplying the appropriate hospital attire, assigning them a locker and providing information regarding length of time to have the procedure performed

Secretary Receptionist Examples

1

Secretary Receptionist Job Description

Job Description Example
Our company is searching for experienced candidates for the position of secretary receptionist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for secretary receptionist
  • And referring individuals to the appropriate nursing staff/faculty or other campus departments/offices
  • Assists Secr/Recept/Billing Clerk in orienting new residents teaching practice management by direct involvement
  • Check out responsible for priniting visit summary for patient
  • Incoming interoffice mail is sorted to clinical, administrative and billing staff in a timely fashion
  • Makes initial contact with all patients to obtain demographic data
  • Receives all telephone calls for the clinical office practice, refers medical problems to the appropriate physician or medical personnel
  • Refaxes orders to physicians and hospital department that have not been received
  • Responsible for completing requests for release of medical records, review each incoming request for HIPAA compliance, return non-compliant requests
  • Responsible for reviewing pediatric managed care lists in order to make appointments for EPSDT exams
  • Review next day schedules-mark reason for visit with G* and adds G* modifier in E&M code section to billing data
Qualifications for secretary receptionist
  • Must have excellent communication skills to interpret phone calls and/or provide verbal readings of radiology reports
  • Must be able to hear and verbally communicate with patients, family members, physicians, healthcare professionals, department staff, students
  • Will be required to work a variety of shifts including weekend, holiday, and call coverage
  • Demonstrates strong written communication and interpersonal skills
  • Strong oral communication and organizational skills required
  • Basic computer skills to include typing 35 wpm and Microsoft Office skills
2

Secretary Receptionist Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of secretary receptionist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for secretary receptionist
  • Test results that are not interfaced are scanned into EMR attached to appropriate order, and forwarded to provider for review
  • Maintaining complete and accurate agenda related with supporting of teams – Client allocation list, Telephone list
  • Performs routine clerical functions, such as copying, sorting, filing, and typing
  • Sorts, distributes, prioritizes and composes routine correspondence following established procedures not requiring management review
  • Answering incoming patient phone lines
  • Types reports, memoranda, and documents using word processing
  • With supervision, prepares purchase orders using BAIS Financials
  • Operating telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls
  • Supplying information to callers and record messages
  • Telephone operations, including retrieving messages from the voicemail system and either returning the call or transferring call to appropriate staff
Qualifications for secretary receptionist
  • Requires a basic high school education
  • Requires knowledge of secretarial and clerical routines and procedures basic computer operation and keyboard skills
  • Requires the ability to read and interpret written information and effectively communicate verbally and in writing
  • Requires some experience in secretarial and general office routines
  • Requires the ability to obtain and maintain a DoD Security Clearance which requires US Citizenship
  • Growing friendships
3

Secretary Receptionist Job Description

Job Description Example
Our company is looking to fill the role of secretary receptionist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for secretary receptionist
  • Explain to subordinate staff supervisor's requirements concerning office procedures
  • Performing data entry, math, and/or calculation
  • Answering telephones and taking messages, as needed
  • Creating or assisting in the preparation of reports, charts, graphs, and tables
  • Maintaining internal databases and generating reports as requested
  • Maintaining office supplies inventory by checking stock to determine inventory level
  • Customer Service.Greet all visitors courteously and determine their needs
  • General Maintenance.Type, copy, track, create, update and process a variety of records, forms, correspondence, financial payments
  • Leadership.Suggest changes to improve area and services
  • Builds and maintains patient charts
Qualifications for secretary receptionist
  • Customer service – Including multi-line telephone, greeting, directing, and care and concern for wayward residents
  • Financial Work - Maintenance of all cash accounts
  • Team work – Clerical support for team, hand-off communication, special projects for other areas, command post assistance and responsibilities for emergencies
  • Understanding the Domains of Well-Being and working with the team to bring them to life daily
  • Being trustworthy
  • Be open and available for people to approach when they have concerns or complaints
4

Secretary Receptionist Job Description

Job Description Example
Our company is looking to fill the role of secretary receptionist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for secretary receptionist
  • Works under the direction of Rehab Services Director and Outpatient Coordinator to create and maintain reports that pertain to clinic business and performance improvement
  • Works with payors to verify insurance coverage/benefits and communicates this information with patients and therapists
  • Works with patients and referral sources to schedules appointments
  • Assists with front office management, including tracking and ordering of supplies and time sheets as needed
  • Taking ownership and responsibility for all questions, logistics, changes and potential actual problems around a customer program during the execution of the visits is a recurring task being the first contact person
  • You will organize and coordinate all non-opportunity related visits, showroom tour for students, jubilees, new colleagues, suppliers, stakeholders, press
  • You act as a general assistant for the team and as a structural back-up for the planning coordinators
  • You will take a co-responsibility in the registration of visit statistics
  • Together with your colleagues you will focus on continuous improvement of the CVC processes by recognizing and solving bottlenecks following the Lean methodology
  • Perform other duties assigned by Health Center Director
Qualifications for secretary receptionist
  • Sharing your unique skill set to help others grow
  • Collaborating with the neighborhood care partner team to create a home where people are safe, respected, and comfortable
  • Helping people become well-known in the neighborhood
  • Actively participate in neighborhood Learning Circles, meetings, and events
  • Awareness and understanding of the well-being Strategies for this organization
  • One (1) year of clerical experience, required
5

Secretary Receptionist Job Description

Job Description Example
Our growing company is looking for a secretary receptionist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for secretary receptionist
  • Review incoming mail for distribution and coordinate large mailings
  • Coordinate internal and external meetings, travel schedule and travel arrangements for development staff, as needed
  • Generate computer reports, lists and labels
  • Monitor office supply needs and place orders when appropriate
  • Maintain, research, and retrieve information on alumni using University selected software
  • Maintain development budgets, reconciling with monthly status reports
  • Assist with planning and implementation of meetings and special events
  • Use University software to perform duties to create correspondence, memo’s and presentations (including PowerPoint, Excel)
  • Attend various functions at times outside the “regular” working hours
  • Other secretarial duties as assigned
Qualifications for secretary receptionist
  • University degree or high school graduate
  • Applicant must have a high school diploma and at least two (2) years of full-time, or equivalent part-time paid office experience
  • Proficient in Microsoft Word and data entry programs highly preferred
  • Working knowledge of word processing, electronic mail and calendar, spreadsheet, presentation, and database software
  • Medical office experience in an outpatient setting preferred
  • Must be adaptable in a fast-paced changing environment, including the ability to work evenings on occasion

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