Medical Secretary Resume Samples

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C Greenholt

Celine

Greenholt

288 Kasey Orchard

Chicago

+1 (555) 854 7920

288 Kasey Orchard

Chicago

Phone

p +1 (555) 854 7920

Experience Experience

Philadelphia, PA

Medical Assistant / Medical Secretary

Philadelphia, PA

Kiehn, Feeney and Grimes

Philadelphia, PA

Medical Assistant / Medical Secretary

Performs duties as a team member, integrating activities with fellow employees and providers
Performs work to meet schedules and to facilitate quality team health care to patients
Demonstrates courteous, professional, and cooperative behavior towards patients, visitors, coworkers, and providers
Perform injections as certified and permissible by law and in accordance with established protocols and procedures
Execute paperwork as necessary for each patient including patient charts, filing, and follow-up phone calls
Responsible for general filing, stocking of supplies and assists in ordering supplies
Performs non-nursing functions which impact and contribute to the quality of patient care as directed by the Clinical

Philadelphia, PA

Medical Secretary

Philadelphia, PA

Rohan-Bartell

Philadelphia, PA

Medical Secretary

Performs general office work including filing, copying, and processing of mail and other paperwork
Assist in the coordination and management of training programs and educational visitors within the division
Front desk duties including checking patients in, making sure all necessary paperwork is filled out, scheduling follow up appointments upon patient check out
Performs additional duties as assigned. For First Care associates: Medical Assistant responsibilities apply
Provides clerical and support services as necessary to manage the department efficiently
Complies with established chain of command for work related problems
Perform other related duties incidental to the work described herein

present

Chicago, IL

Medical Secretary Orthopaedic Surgery Lexington Days

Chicago, IL

Little LLC

present

Chicago, IL

Medical Secretary Orthopaedic Surgery Lexington Days

present

Assists in establishing a new physician?s practice, ordering business cards, office supplies etc
Schedules patients for tests and consultations as directed by the provider or other care provider
Processes any physician or other care provider `bump lists?, according to protocol ensuring all patients are provided and notified of the new appointment
Uses electronic systems to enter provider orders and retrieve test results
Maintains provider correspondence, reports, and statistics
Facilitates collection of outside medical records and x rays for Lahey patients and indexes paperwork for scanning process
Participates in departmental and/or interdepartmental quality improvement activities

Education Education

Associate’s Degree in Telephone

Kennesaw State University

Associate’s Degree in Telephone

Skills Skills

Ability to meet deadlines and respond to unpredictable situations excising good judgment
Proficiency in hospital and physician practice computer systems such as Meditech, AthenaNet, eCW and other comparable systems
Strong E-Clinical Works knowledge
Basic knowledge of healthcare and working with OPWDD population
Proficient knowledge of the MS Office Suite including advanced functions and presentation skills
Proficient knowledge of the MS Office Suite, including advanced functions and presentation skills
Proficient knowledge of MS Office Suite, including advanced functions and presentation skills
Basic computer knowledge
Excellent attention to detail
Strong attention to detail

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15 Medical Secretary resume templates

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Medical Secretary Resume Examples & Samples

1+ year of Medical Secretary experience
Understanding of billing and information systems
Experience in a Medical Office setting
Working knowledge of EHR and Athena

Medical Secretary Resume Examples & Samples

Solid administrative skills
Prior experience with scheduling
Data entry proficiency

Medical Secretary Resume Examples & Samples

Experience with typing
Excellent telephone demeanor
Experience scheduling appointments and meetings
Ability to file properly and efficiently
General administrative skills
High School Diploma minimum

Medical Secretary Resume Examples & Samples

Excellent customer service, phone etiquette, and computer skills
High School Diploma/GED minimum
Filing experience
Professional phone demeanor $
Higher education

Medical Secretary Rehab Medicine Resume Examples & Samples

Proficient in the use of various computer software and applications, e.g. Microsoft Word, Excel
2 years of experience in a similar role
Ability to type at least 50 WPM

Medical Secretary Resume Examples & Samples

2+ years prior experience in a similar role
NYC HHC Attestation Form
2014 NYC HHC Flu Vaccination Attestation

Medical Secretary Resume Examples & Samples

2+ years of prior experience
Ability to type 50 WPM
NYC HHC Flu Vaccination Attestation 2014

Medical Secretary Resume Examples & Samples

Related experience working in a medical office
Proficient in: MS Word and Excel
Strong communication skills $

Medical Secretary Resume Examples & Samples

3-5 years' experience in a healthcare environment
Familiarity with office equipment
Knowledge of PCN, Clinstar and Logician software programs
Some post secondary school

Medical Secretary Resume Examples & Samples

Experience with MS Word/Excel
Proficient in computer platforms and applications
Ability to handle high volume of work

Medical Secretary Resume Examples & Samples

Ability to multitask
Comfortable handling a high volume of requests
Demonstrated participation in Higher Education

Medical Secretary Resume Examples & Samples

Experience with administrative and billing/coding
Prior experience working with EMR systems
Experience in a private practice

Medical Secretary Resume Examples & Samples

Ability to handle a high volume of patients
Excellent interpersonal and communication skills $
Higher Education diploma

Medical Secretary Resume Examples & Samples

1+ year of experience in a Front Desk and/or Secretarial role
Previous experience in a Healthcare environment
Experience with Meditech and booking software

Medical Secretary Resume Examples & Samples

1+ year of experience as a Medical Secretary
Education from an approved Medical Administrative Program or equivalent
Experience with Electronic Medical Record

Medical Secretary Resume Examples & Samples

2+ years of previous Secretarial experience
Familiar with Billing processes and procedures
Experience in HIS/CIS system and clinical documentation (or additional EMR system)

Medical Secretary Resume Examples & Samples

Bilingual, Haitian Creole and English
Prior experience on a medical desk
Strong E-Clinical Works knowledge

Medical Secretary Resume Examples & Samples

Education from an approved medical administrative program or equivalent
1-3 years of experience as a Medical Secretary
Experience with electronic medical records

Medical Secretary Resume Examples & Samples

High School Diploma or Business School equivalent
Extensive software skills
Ability to train others in system usage
Proficient knowledge of MS Office Suite, including advanced functions and presentation skills

Medical Secretary Resume Examples & Samples

Prior experience using EPIC
3-4 years of secretary experience
Prior experience with EMRs

Medical Assistant / Medical Secretary Resume Examples & Samples

1+ year of previous experience in a Health Care setting as a Medical or Nursing Assistant
Graduate / Completion of a Medical Assistant (MA) program with certification
Previous experience with an Electronic Medical Record
Administrative experience
Working knowledge of Athena

Medical Secretary Resume Examples & Samples

Strong computer skills, especially with MS Office Suite
Ability to successfully multitask projects
Prior surgical scheduling experience within a hospital or medical practice

Medical Secretary Resume Examples & Samples

Experience triaging phone calls
Strong understanding of medical terminology
Demonstrated ability to multitask
Prior experience with an electronic medical record system

Medical Secretary Resume Examples & Samples

Experience working in a medical office
Knowledge of CPT/ICD9 and 10 coding and insurance authorizations
Proficient in a foreign language
Experience in a surgical office and scheduling surgical procedures

Medical Secretary Resume Examples & Samples

Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming
Work requires related medical clerical experience sufficient to acquire skills in transcribing medical terminology
Age specific competencies
Coordinate surgical assistance with outside vendors to assist providers for certain OR procedures
Able to document and communicate pertinent information
Ability to establish and maintain effective working relationships with patients and clinic staff
Must be able to work under time pressures in a busy clinic environment
Must be present on site for 8 hour shifts during standard clinic hours
Must participate in group activities requiring interpersonal skills and cooperation
Must work as late person once per week
Must be able to react quickly and immediately respond to emergencies
Must be able to handle multiple assignments, conflicting demands or priorities
Must be able to move throughout the clinic environment throughout duration of shift
Must be able to lift 10 lbs
Must be about to carry 10 lbs
Must be able to reach for objects by extending arms
Must be able to push/pull 10 lbs
*****************************************
An optional typing speed of 50 correct words per minute may be required

Medical Secretary Resume Examples & Samples

Provides support to assigned faculty, i.e. schedules meetings, coordinates travel arrangements, keeps calendar, prepares leave forms, process travel forms and monitors license expiration
Communicates with faculty and staff regarding assignments and follows through on task assignment to ensure completion
Provides secretarial support to faculty in secretary's absence. Acts as backup support to Dr. Mallett in Medical Administrative secretary's absence to include making appointments, updating calendar and transcribing
Assists Medical Administrative secretary with recruitment, i.e. reviews itineraries for candidates, prepares binders for interviews, coordinates lunch
Provides general information in response to inquiries in person and on telephone; assists patients in obtaining prescriptions and appointments
Answers telephone, takes and relays messages, screens calls and handles as required
Orders equipment and supplies for department and clinic in the absence of other personnel
Process payments of licenses, membership dues, direct pays, food and entertainment, etc., in the absence of other personnel
Maintain confidential files and records pertaining to assigned area of work daily
Responsible for completing patient related forms such as Insurance, FMLA, Disability, Jury Duty, Return to Work and other medically necessary forms
A minimum of a High school diploma or GED. * At least 90 days experience as a Medical Secretary Trainee. OR * Three years of secretarial experience with 1 year in a medical or educational setting

Medical Secretary Resume Examples & Samples

Answers multi-line telephone, screen calls, take messages and forwards to appropriate person
Maintains books and journals in the Departmental Library
Records and maintains the database for resident attendance for all departmental conferences
Maintains Colposcopy Results and Census Reports as per guidelines established
Coordinates and distributes emergency room billing sheets for the attending faculty
Distributes interdepartmental mail twice daily between the departmental office and the Family Practice Center

Medical Secretary / Levine Cancer Insititute Resume Examples & Samples

Schedules, re-schedules, cancels appointments for patient visits
Responsible for management of physician templates and schedules
Communicates with internal/external customers via telephone and computer
Sorts, arranges, files, records, and maintains medical charts in prescribed manner
Requisitions medical records, checking completeness
Completes information requested insurance companies
Obtains authroizations for tests/procedures, medications, treatments, referrals, and physican office visits
Responsible for coordination of all referrals
Maintains referral portal in an accurate and timely manner
Performs various dutes as assigned
Responsible for completing/complying with CHS System Service Excellence initiatives

Medical Assistant / Medical Secretary Resume Examples & Samples

Graduate of Medical Assistant Program preferred
Successful completion of Medical/Nursing Assistant Program or comparable work experience
Previous Medical Assistant or Nursing Assistant experience
Previous experience in a health care setting as a Medical Assistant or a comparable position
Ability to read, speak, write, and understand the English language
Ability to lift, transfer, and move patients
Strong interpersonal, organizational, and oral communication skills
Medical Secretary experience preferred
Word-processing and computer data entry experience preferred
Typing skills must be a minimum of 40 wpm
Ability to fluently read, write, speak and understand the English language required
Experience with organization of medical charts preferred

Medical Assistant / Medical Secretary Resume Examples & Samples

Answers and triages all telephone calls, routes calls appropriately taking into consideration the extent of emergency or priority of the call, takes messages, follows through with each message ensuring that the proper physician or staff member has received the information, and provides routine information to callers
Prepares the daily schedules for the office, pulls and prepares the patient charts ensuring that the proper chart has been selected and the appropriate paperwork has been attached to the chart (i.e., encounter form, etc.)
Schedules outpatient procedures and applicable testing for patients as directed
Schedules patients' appointments and appropriate testing for patients as directed. Verifies information from patients including demographic and health insurance information
Prepares documents for billing physician encounters, enters data, ensures that referrals are received, etc
Types correspondence, forms and other documents are requested. Enters information into the computer system. Transcribes dictation of a highly confidential nature
Organizes and updated files, charts, and records
Uses discretion at all times to ensure patient confidentiality. Conforms to the Confidentiality Policy of the Faculty Practice Plan
Responsible for general filing, stocking of supplies and assists in ordering supplies
Functions in role of Medical Assistant - takes vital signs, EKGs, chief complaints, etc
Prepares the patient and equipment; chaperoning female patients as needed
Maintains a clean, orderly, and safe environment
Provides and maintains supplies, equipment, and linen for the assigned clinical areas
Reports significant observations and patient problems through proper channels
Maintains confidentiality of patient records and problems; treats patients and families with respect
Attends nursing meetings and inservice programs appropriate to the clinical areas
Commits to recognize and respect cultural diversity for all customers (internal and external)
Ability to life, transfer, and move patients

Medical Assistant / Medical Secretary Resume Examples & Samples

Takes vital signs
Chaperones female patients as needed
Provides and maintains supplies, equipment and linen for clinical areas
Prepares the daily schedules for the office, pulls and prepares the patient charts, ensuring that the proper chart has been selected and the appropriate paperwork has been attached to the chart (i.e., encounter form, etc.)
Verifies information from patients including demographic and health insurance information
Provides administrative support for physician. Prepares correspondence, forms and other documents are requested. Enters information into the computer system. Transcribes dictation of a highly confidential nature
Education from approved medical assistant program or equivalent

Medical Secretary Resume Examples & Samples

Greeting, registering, and directing patients
Scheduling/rescheduling appointments
Scheduling follow-up, testing, and labs
Typing, editing, and mailing dictations
Charge and copayment entry
Filing charts and medical paperwork
EHR and Athena experience preferred
Experience in a medical office setting preferred

Medical Secretary Resume Examples & Samples

Greeting patients and directing appropriately
Prepare no show letters for patients
Monitoring Fax inbox and assign to appropriate providers/staff
Prepare the daily schedules for the office
Schedules patients' appointments and appropriate testing for patients as directed
Excellent Customer Service, Verbal and Written skills
EHR experience preferred, but not required
Flexibility with hours during coverage

Medical Secretary Resume Examples & Samples

Answers, triages, and routes telephone calls appropriately; completes telephone encounters with clear and concise messages and assigns to appropriate clinical staff
Greets, registers and directs patients
Verifies demographic and health insurance information with patients
Verifies insurance eligibility utilizing various websites
Collects copayments and reconciles copayment batches
Schedules patient appointments and appropriate testing for patients as directed
Scans and labels patient reports into ECW
Monitors fax inbox; attaches and labels reports to patient and assigns to appropriate provider for review
1 to 3 years of experience as a Medical Secretary preferred
Excellent customer service skills and written and verbal skills required
Experience with electronic medical record strongly preferred (eClinicalWorks a plus)

Medical Secretary Resume Examples & Samples

Record all outgoing voicemail messages and check incoming messages
Schedule office visit appointments for physicians including office based procedures and enter into electronic record
Obtain all necessary insurance approvals and authorization/referrals for all appointments
Coordinates with the Medical Assistant to obtain insurance approvals for ancillary services
Checking all outgoing billing sheets and daily notes for completeness, scan through computer system to billing company to include scanning and/or faxing standard insurance information
Fielding patient billing issues and concerns to appropriate contact
Enter facility charges into Meditech daily
Pulling back up paper charts in the event that the EHR system goes offline
Mailing out instruction sheets to all procedural patients prior to appointment new patient packets to new patients prior to appointment. Mailing/Faxing/E-mailing out all notes to referring physicians and primary care physicians as needed
Calling to confirm/follow-up on all patient appointments
Verify all patient's insurance eligibility and collect applicable copayments
Front desk duties including checking patients in, making sure all necessary paperwork is filled out, scheduling follow up appointments upon patient check out
Submit completed drug prior authorization requests to insurance companies
Prepares form letters and other documents as requested
Screening all incoming mail and distributing to the appropriate party
Other administrative tasks that may be requested by physician or nursing staff
Ability to read, write, speak and comprehend the English language
Experience in a healthcare setting required
Proficiency in hospital and physician practice computer systems such as Meditech, AthenaNet, eCW and other comparable systems
*Internal applicants may apply 8/31/2016- 9/7/2016***

Medical Secretary Resume Examples & Samples

Graduate/equivalent of a 2-year program in a medical science field or equivalent preferred
ICD-9 and CPT coding experience a plus
2 years medical office experience preferred
1-2 years experience with personal computers and frontline customer service required
Knowledge of insurance referrals preferred
Keyboarding 35 wpm required
Knowledge of computers required
Knowledge of Microsoft Office software preferred
Neat appearance

Medical Secretary Resume Examples & Samples

Graduate/equivalent of a 2-year program in a medical science field or equivalent
2 years medical office experience
Medical terminology

Medical Secretary Resume Examples & Samples

Exceptional typing abilities
Excellent general clerical skills
Knowledge of medical/scientific terminology

Medical Secretary Resume Examples & Samples

An Associate degree from an accredited institution in Office Administration
A certificate in Office Administration or Office Procedures
Experience at the level of Secretary II in the County of Los Angeles is defined as: acts as secretary to either (1) the head of a major section in a medium-sized County department or (2) the head of a major unit in a very large and complex County department
Candidates who expect to qualify through completion of a recognized course in medical stenography MUST attach a photocopy of the certificate awarded, to the application at the time of filing
*Experience at the level of Medical Transcriber Typist in the County of Los Angeles is defined as: transcribes recorded dictation involving a substantial amount of medical terminology from a transcribing machine
2) Those candidates who have taken a Los Angeles County typing performance test at 40 net words per minute administered by a County department within the last five (5) years. (Applicants must attach a legible photocopy of their typing certificate to their application at the time of filing

Medical Secretary Resume Examples & Samples

Proficiency in word processing and automated scheduling system
Sensitivity to individuals with varied socioeconomic background, intellectual/physical abilities, and complex medical situations
Ability to meet deadlines and respond to unpredictable situations excising good judgment
Fluency in Spanish an asset

Medical Secretary Front Desk-per Diem Resume Examples & Samples

Three to six months of on-the-job training necessary
Computer skills, typing and filing experience necessary
Radiology film file experience preferred
Experience with mass file moves, medical legal cases, ordering preferred

Medical Secretary Resume Examples & Samples

Provides administrative support to clinicians, supervisors and departments by coordinating calendars, scheduling meetings and appointments
Types and proofs correspondence, memoranda, reports, proposals, technical papers, manuscripts and related materials
Transcribes dictation relating to medical histories, physical examinations, discharges and other special notes involving a wide variety of medical terminology
Schedules patients for laboratory tests, medical examinations and consultations
Prepares and maintains accurate and orderly patient medical records
Arranges or assists in arranging patient transportation
Assists patients, patients’ families, referring physicians, and third party carriers to resolve patient related issues, including explaining various types of medical insurance plans
Obtains pre-certifications as required by patients’ health care plan or managed care provider when needed
Provides additional general office and clinical support such as answering phones and responding to calls, greeting and directing visitors/patients, filing, copying, making travel arrangements and opening and processing mail

Medical Secretary Resume Examples & Samples

Provides administrative and laboratory support to supervisor, laboratory director, Dermatopatholgists, and laboratory technicians
Types and proofs marketing material, correspondence, reports and other related materials
Transcribes dictation of laboratory reports and other special notes involving a wide variety of medical terminology
Answers laboratory phone and answer questions from referring laboratory and clinic staff regarding laboratory testing and other pertinent information
Assembles and ships laboratory specimen kits for clients
Enters data into EPIC (hospital electronic medical record), Powerpath (laboratory information system), and Millennium (ARUP laboratory information system
Provides laboratory support such as specimen handling, working with slides, and other general laboratory duties
Provides additional general office and clinical support such as filing, copying, opening and processing mail

Medical Secretary Resume Examples & Samples

3-5 years of general or medical secretarial background
Ability to accept direction and perform multiple tasks
Experience with office equipment
Post-secondary school

Medical Secretary Resume Examples & Samples

Provides clerical support to the residency program director and associate program directors. Works alongside the Program Coordinator
Responsible for ordering all equipment and supplies for residency program and department of Emergency Medicine via purchase order system, direct pay, etc. Responsible for maintaining files and pertinent documentation on all orders and expenditures in the event of an audit. Gathers information for the purchase of supplies, equipment and material for the efficient running of the department. Responsible for making approved purchases for the department of Emergency Medicine using the State of Texas purchasing card
Keeps database of books and subscriptions ordered by residents
Responsible for making travel arrangements for residents, faculty, residency program coordinator and other Emergency Medicine employees. Seeks approval from Program Director/Asst Program Directors for residents travel. Prepares travel applications with pertinent information. Responsible for processing travel vouchers after verifying receipts are in compliance with travel regulations. Explains process to the traveler and due date for submitting receipts for reimbursement
Process EOPs (Employee One Time Payments) for instructors who teach the Spanish course to the interns during the month of July orientation
Assists with collating information for resident handbook. Assembles binders for each intern, Chief Resident/s, Program Director and Associate Program Directors. Arranges space for orientation day and for each daily session in July
Assists with EMS activities (cadaver lab, airway lab, dry lab) that may occur during the residency
Prepares Thursday conference, Journal Club and other residency program events attendance sign-in sheets for residents and faculty
Available to take minutes during meetings in the absence of the Program Coordinator. Minutes must be transcribed expeditiously and sent in draft form for review and approval
Meets with Administrator weekly or on an as needed basis to apprise of any major projects, work flow and any problems encountered
Responsible for mail distribution
A minimum of a High school diploma or GED
At least 90 days experience as a Medical Secretary Trainee. OR * Three years of secretarial experience with 1 year in a medical or educational setting

Medical Assistant / Medical Secretary Resume Examples & Samples

1+ year of previous experience in a Healthcare setting as a Medical or Nursing Assistant
Graduation / completion of a Medical Assistant (MA) program with certification
Previous experience with an Electronic Medical Records
Solid assessment, clinical, and documentation skills

Medical Assistant / Medical Secretary Resume Examples & Samples

Demonstrates courteous, professional, and cooperative behavior towards patients, visitors, coworkers, and providers
Assist with patient care. In doing so, ensures the patient is properly prepared, verifies relevant information with patient and assures proper positioning. Assists the provider during any in-office procedures. Utilize aseptic techniques as necessary. Maintains all supplies needed for these procedures in a clean and organized manner
Be knowledgeable in the operation of all medical devices and equipment used during the workday
Be knowledgeable regarding systems necessary to check patient reports/appointments and schedule appointments accurately and efficiently within established scheduling protocols. Effectively troubleshoot minor problems. Notify appropriate personnel of equipment malfunctions and repairs as needed
Obtain and prepare laboratory specimens for testing including phlebotomy
Perform injections as certified and permissible by law and in accordance with established protocols and procedures
Responsible for cleaning exam room(s) and maintaining equipment between patients and at the end of the day in accordance with established protocol; documents accordingly. Maintains a clean work area, prepares the equipment, patient room(s), and stock supplies
In a timely fashion, informs appropriate personnel when orders need to be placed
Execute paperwork as necessary for each patient including patient charts, filing, and follow-up phone calls
Maintain effective working relations and communication with departmental and other Hawthorn Medical personnel as well as various community interactions as appropriate to the position
Remain flexible in all shift coverage and overtime situations as they become necessary
Perform all other duties as directed
Must be flexible, customer/patient focused, possess a positive attitude, have interpersonal skills sufficient to interact effectively with patients who may be under physical and/or emotional stress; bi-lingual communication skills helpful
Must possess strong learning aptitude and analytical abilities necessary to acquire and effectively utilize knowledge of basic medical processes, techniques, and procedures
Possess an ability to work well both independently and on a team in a fast paced environment
Must be physically capable of lifting linens, supplies, and patients while utilizing proper body mechanics
Must be aware of hazards within the department and adhere to safety standards as stated by OSHA
Maintains CPR certification and is capable of initiating emergency life support actions as necessary. Knows the location of all emergency drugs and supplies. Participates in the monitoring of emergency supplies including expiration dates
After satisfactorily completing the initial employment period, including the laboratory orientation, must demonstrate proficiency in phlebotomy (as needed), injections authorized by HMA, and satisfactorily complete the written HMA medicine administration exam
Ability to take vital signs appropriately
Knowledge of phone systems, computer systems and ability to type. Understanding of medical terminology, understanding of different insurance plans and referral procedures preferred

Medical Secretary Resume Examples & Samples

Obtain all necessary insurance approvals and authorizations/referrals for all appointments
Coordinates with the Medical Assistant to obtain insurance approvals for ancillary services such as physical therapy, MRI, TENS units, etc
Checking all outgoing billing sheets and daily notes for completeness, scan through computer system to billing company to include scanning and/or faxing standard insurance information (demographics, financials, medical record data) to insurance companies, physician offices, SHCN, etc
Mailing out instruction sheets to all procedural patients prior to appointment; new patient packets to new patients prior to appointment
Mailing/Faxing/E-mailing out all notes to referring physicians and primary care physicians as needed
Take new patient information from referring physician offices and following up to ensure all needed information is received before scheduling patient
Copy all outgoing prescriptions in the event of EHR downtime
Verifying appropriate protocols have been met before releasing medical records. Typing letters and other requested documents as needed
Proficiency in hospital and physician practice computer systems such as Meditech, Athena and other comparable systems

Medical Secretary Resume Examples & Samples

Must have an understanding of and utilize proper medical and laboratory terminology in daily work. Monitors the reporting function to ensure that laboratory or pathology test results are reported to the correct provider, clinic or nursing care facility. Maintains medical and administrative files. Files all laboratory reports for easy retrieval. Schedules patients for laboratory work, both for hospital outpatients and Nursing/Boarding Homes when necessary. Calls results of laboratory and pathologist reports to physicians, if necessary. Keeps an open line of communication between Inland and other pathology departments
Orders all necessary supplies for the office in a timely fashion
Has a working knowledge of equipment in the laboratory office. Takes appropriate action when equipment is not functioning
Has knowledge of the laboratory policy manual and Infection Control/Safety Manual
Takes precaution when handling specimens and chemicals. Keeps work areas clean of contaminants. Is aware of infection control policies and chemical hygiene plan
Treats clients sympathetically, courteously, and responds to their concerns in a professional manner. Places patients at ease. Responds to hostile patients in a caring manner
Posts adjustment sin laboratory information system as requested or needed. Performs billing of laboratory miscellaneous tests using reference manuals and spreadsheets provided, in customized billing software
Has a good relationship with all clients the hospital Laboratory office deals with. Gets along with fellow employees
Coordinates work to achieve maximum productivity and efficiency. Makes every effort to report to work on time. Does not abuse break or sick time. Schedules vacations in a timely fashion
Complies with Inland Hospital hand Hygiene Standards
Adheres to Inland Hospital Standards of Behavior

Medical Secretary Resume Examples & Samples

Serves as a liaison between providers, supervisors and staff by coordinating calendars and appointments
Extensive coordinating of vacation/meeting/on call/clinic dates to create a block schedule (extensive Excel formulas and tracking)
Creates and maintains protocols to staff by feedback from divisions, support staff and supervisors to ensure clarity on proposals, technical papers and related materials
Schedules patients for laboratory tests, studies, procedures, medical examinations and consultations
Coordination and communication of outreach and specialty clinics (updating demographic face sheets)
Checking clinical schedules with extreme detail
Assists patients, patients’ families, referring physicians, and third party carriers to resolve patient related issues in clinic
Researching specific insurance plans (Idaho Medicaid)
Enters data into IDX, WIKI, Allegra, Outlook, Help, Excel and Word
Provides additional general office and clinical support such as answering scheduling calls, message logs, greeting and directing visitors/patients, filing, copying, scanning and opening and processing mail
Extensive background knowledge in ALL pediatric departments to answer other staff members questions (backup supervision)
Maintain a shared email system with detailed filing and monitoring follow through
Arrive/no show, bumps, next available, reminders for schedule requests/call, working duplicate accounts (IDX and Help 2) and IDX doc directory
Communicating processes of job expectations between template team

Medical Secretary Resume Examples & Samples

Answer telephone, screen calls, respond to routine questions and take messages in accordance with physician#s instructions. Make patient appointments or proper referrals according to instructions and procedures
Notify patients of scheduled surgeries and injections; including protocols for both and answering routine questions regarding procedures according to physician instructions and procedures
Independently prepare disability paperwork for physician#s review and signature
Schedule and maintain physician#s calendar to include coordinating and scheduling attorney depositions
Act as a liaison between the physician and external groups
Coordinate special projects
Prioritize and resolve inquires (phone, email, in person)
Must be able to lift 20 lbs
Perform other related duties incidental to the work described herein

Medical Secretary Resume Examples & Samples

Excellent interpersonal/communication skills
Ability to multi-task in fast paced environment
Ability to remain calm and collected during stressful situations

Medical Secretary Resume Examples & Samples

Transcribes all dictated reports in accordance with department standards, priorities and job schedules
Completes appropriate routing, handling, and processing off reports in the department in accordance with department policy and procedure
Maintain daily log of transcription activity
Assist physicians in use of Pathology dictation equipment or in problems while dictating
Ability to effectively communicate with medical staff
Must demonstrate caring and courteous attitude towards medical/professional staff and co-workers
Perform other clerical related duties as necessary
Knowledge of pathology/laboratory computer systems
Completion of medical terminology course at an accredited institution OR demonstrated equivalency
Medical transcription and/or previous experience in Pathology required
Competency in Word
Also refer to Position Specifications outlined in the appropriate collective bargaining agreement
Completion of an anatomy and physiology course at an accredited institution OR demonstrated equivalency preferred

Medical Secretary Resume Examples & Samples

Under the supervision of the Pathology manager, or their designate, the transcriptionist will be responsible for all the pathology transcription including but not limited to, gross descriptions, microscopic descriptions, final diagnoses and consultative reports on surgical, cytology and autopsy cases
Typing 55-65 words per minute required
Miscellaneous correspondence and management reports as dictated by staff physicians in the pathology department using the CoPath Anatomic Pathology computer system, MS Word or Word Perfect word processing software
Typing procedures and policies. Sending and packaging cases for send out to outside consultants
Assist in all phases of clerical work involving Pathology and Cytology specimens and reports
This includes, but is not limited to: retrieving and filing reports and slides, printing and distributing finished reports,creating computer records for specimens, answering telephones and responding to request for Pathology and Cytology reports and slides
Word-processing
A minimum of one (1) year experience in a Medical Laboratory or related work setting typing medical reports, forms or correspondence required
Experience with Dictaphone Dictation equipment preferred
Must have a good clerical and organizational skills and experience with or ability/willingness to learn pathology computer (Co-Path System) for data input, retrieval and troubleshooting
Thorough knowledge of medical terminology, anatomy, surgery, diagnostic test and pathology required
Ability to understand diverse accents and dialects and transcription equipment and other equipment as assigned
Must have demonstrated history of excellent service skills exhibited by courtesy, cooperative spirit and tact when interacting with colleagues, professional staff members and visitors

Medical Secretary Resume Examples & Samples

Answering telephones and taking detailed messages for physicians
Copayment entry
Medical paperwork
Experience in an internal medical office setting preferred
Understanding of information systems, and knowledge of medical terminology
Understanding of/experience with Meaningful Use/Quality Measures preferred

Medical Secretary Resume Examples & Samples

On a daily basis, screen all potential COB's and verify eligibility and obtain billing requirements from primary insurance
Analyze by interpreting benefits, exclusions and reimbursement levels of primary and secondary insurance carriers
Obtain pre-certification and/or authorizations. Coordinate with local facilities to ensure review through Utilization Management
Daily maintain and update all departmental and mainframe databases
Create Accounts Receivable accounts for local facilities
Analyze Explanation of Benefits, receipts of any out-of-pocket expenses, determine appropriate reimbursement and requests to Accounts Payable, maintains B.R. bank
The Medical Secretary performs all duties currently performed by the Clerk and posts charges, payments and adjustments as related to non-patient revenue
Sort/route/package documents to and from storage
Provide patient/visitor reception
Respond to requests for information
Distributes documents to the requestor
Organize, monitor and maintain departmental files, records, handbooks and manuals
Answer and screen departmental telephone calls
Responds and expedites requests
Schedule and verify appointments for physician referrals
Track cases sent for physician review
Insure that medical record/chart information is available to the appropriate staff
Receive and batch documents for data entry
Complete and organize standard forms and documents
Order, maintain, receive and store departmental supplies; corrects discrepancies
Receive, review, sort and distribute incoming mail
Maintain departmental logs
Perform data entry
Insure medical record information is accurate
Compile department statistics and prepare reports and charts
Complete health related forms using ICD9/CPT codes provided to them
Research complaints and problems
Prepare narrative reports from patient medical records
Prepare and scan all required documents
Perform cashier functions related to non-patient revenue
Schedule pre-ops, admissions and transfers
Prepare physician/supervisor schedules
Act as a resource for other employees
Research and resolve assigned HealthConnect work queues
Perform other related duties as assigned including special projects
Minimum of three (3) years of relevant clerical experience such as but not limited to posting charges, adjustments and payments
Type 45 wpm. Typing score must be current within one (1) year. Please contact Human Resources for testing
Ability to use a computer keyboard to perform assigned duties
Knowledge of PC and Office applications
Able to read, write and follow oral and written instructions

Senior Medical Secretary Resume Examples & Samples

Provides direct support to assigned faculty members
Primary duties include answering telephone call, managing administrative calendar, making travel arrangements, submitting leave request, updating CVs
Other duties include completing credentialing, re-certification and promotion applications and some coordination with electronic health record notes
Ensure all work is done in a timely and organized manner and meets all deadlines

Medical Secretary Resume Examples & Samples

Verify insurance / Insurance Authorizations / MRI Authorizations
Schedule Surgeries / Scheduled & Change appointments in Medent
Patient Check In/Check out
Answer and direct a heavy volume of incoming phone calls
Three to Five years of recent professional Medical Receptionist / Medical Secretary experience
Experience working EMR – MUST HAVE [electronic medical records] – preferably MEDENT
Insert Customer Requirements

Medical Secretary Resume Examples & Samples

Serves as Emergency Medicine department receptionist. Provides general information in response to in-person and telephone inquiries from HSC staff, patients, general public, etc. Handles questions and requests when appropriate, or refers person inquiring to appropriate faculty or staff member
Responsible for sorting and distribution of mail to appropriate personnel. Mail for faculty is given to Medical Admin Secretary or Lead Specialist of Chair and faculty support. Mail for residents is given to residency Program Coordinator
Responsible for clerical support of faculty members in the Research Division. Maintains their schedule. Transcribes and types correspondence, manuscripts, and lectures. Also assists with clerical support in the department
Responsible for making travel arrangements for research division and department after seeking approval. Prepares travel applications and voucher with pertinent information
Responsible for purchasing equipment & supplies for Division of Research and department. This will be done with purchase orders, direct pay, etc. Responsible for maintaining files and pertinent documentation on all orders and expenditures in the event of an audit. Assigned a procurement card. Keeps and reconciles log, reviews account codes and submits for approval
Maintains schedule for Department of Emergency Medicine conference room. Keeps binder with all requests sent via e-mail. Requests are entered on a first come first basis. On a weekly basis confirms reservations of rooms with parties involved. Ensures monthly faculty/chairs meetings and Thursday conference are listed throughout the year
May schedule appointments for interviews, meetings, conferences, etc. for supervisors and maintains their calendars
Assists in collecting, assembling, and distributing curriculum computer, and teaching materials
Assists with typing, filing material and deliveries to and from departments at TTUHSC and UMC
Checks all printers (large multi-user only), copier and fax machine for paper supply. Replenish paper supply on a daily basis throughout the day
Maintains departmental telephone, pager and e-mail listing. Assures listing is kept current. Revises listing as soon as revision is announced. Distributes listing to employees of the Department of Emergency Medicine
Meets with supervisors weekly or on as needed basis to apprise of any major projects, work flow and any problems encountered
At least 90 days experience as a Medical Secretary Trainee OR three years of secretarial experience with 1 year in a medical or educational setting

Medical Secretary Pre Heart Transplant Resume Examples & Samples

Previous computer database use
Working knowledge of Word and Excel a plus
Knowledge of EPIC a plus
Excellent typing skills and computer skills needed
Ability to schedule appointments and diagnostic tests
Good communication and telephone skills
Excellent organizational skills with attention to detail
Experience working in a medical office strongly preferred
Patient interaction experience before and after appointments needed. Ability to schedule appointments and diagnostic tests is essential
Work requires two years of related medical clerical experience sufficient to acquire skills in transcribing medical terminology, office organization and communications
An optional typing speed of 50 correct words per minute may be required
A completed medical secretarial program (nine months up to two years accredited program) may be substituted for equivalent experience
Working knowledge of basic office equipment
Willingness to learn and ability to work independently needed

Medical Secretary / Assistant Resume Examples & Samples

Prepares the patient, equipment and instruments
Organizes and updates files, charts, and records
1 to 3 years of experience as a Medical Assistant
The ability to perform medical secretary duties
Experience with Microsoft Office, Word, Excel and Outlook

Medical Secretary Resume Examples & Samples

At least three years experience in Polysomnography in an Accredited Sleep Center including Out of Center Sleep Testing, MWT, and MSLT testing
Two years work experience as a RPSGT including staging
One year supervisory experience, including charge/lead technologist in an AASM accredited sleep center
Use of general patient care equipment and communication equipment
Use of unit-specific equipment (computers, copiers, etc.)
Good telephone and communication skills
Ability to adapt to changes in health care technology

Medical Secretary Resume Examples & Samples

2 years of experience
Experience working in a fast-paced hospital setting
Experience with Cerner

Medical Secretary Resume Examples & Samples

Transcribe all dictated reports for all medical specialties/services in acute hospital setting
Must pass a medical terminology test (able to pass standardized test)
Must pass PC skills test (able to pass PC skills assessment)
Typing 65-70 wpm
Minimum education level of associate degree or equivalent in medical transcription work experience and continuing education required
Thorough knowledge of medical terminology, anatomy, physiology, clinical medicine, surgery, diagnostic tests, radiology pathology, pharmacology and the various medical specialties as required in the areas of responsibility
Excellent written and oral communication skills including English usage, grammar, punctuation and style
Ability to understand diverse accents and dialects as well as varying dictation styles
Ability to work on MS Word software, Dictaphone dictation equipment and other equipment as specified
Inpatient Medical Transcription experience of the Basic Four (Operative Reports, H&Ps, Consults and Discharge Summaries)

Medical Assistant / Medical Secretary Resume Examples & Samples

Take vitals when necessary
Room placement
Record patient history, chief complaint, pharmacy info, prescription list, etc into EMR for physical
Stocking of rooms
Ordering tests, obtaining prior authorizations
Requesting and obtaining referrals for patient visits and surgery
Front desk support - phone triage, appointment scheduling and co-pay collection
Assist Surgeon with minor procedures in the office
1 to 3 years of experience as a Medical Assistant preferred
Experience with electronic medical record strongly preferred (Athena/ECW a plus)
Experience with Microsoft Office, Word, Excel and Outlook preferred

Medical Assistant / Medical Secretary Resume Examples & Samples

Chaperones patients as needed
Assist with in office clinical procedures, such as staple/bandage removal
Assist with rooming all patients in exam room and obtaining health history information on all patients
Responsible for stocking of supplies and ordering supplies

Medical Secretary Resume Examples & Samples

Provides excellent customer service to all clients/patients/employees
Administers required forms for patient completion
Schedules necessary appointments
Handles confidential patient information, personnel information and proprietary information appropriately
Data entry, creating/generating reports, and scanning of information into electronic medical record
General office duties (order supplies, check expiration dates, answer the phone, take and return messages, etc.)
Serves as liaison for medical clinic to assist with and provide necessary forms and reports that promulgate seamless operations and continuity of care
At least one year of previous medical office experience required. Medical terminology preferred

Medical Secretary Resume Examples & Samples

Accurately schedules and arranges appointments and meetings for the department and the physicians
Efficient in ADT/Registration in EPIC for Infusion and Radiation Oncology
Familiar with use and functionality of snap board and/or DAR
Responsible for working assigned Work queues for Radiation Oncology and Infusion as pertains to registration errors
Screens all communication effectively, providing assistance where possible or referring to the appropriate person
Maintains high level of computer competency for both SLUHN and departmental operating systems, including Electronic Medical Records systems
Provides clerical and support services as necessary to manage the department efficiently
Complies with established chain of command for work related problems
Maintains an accurate filing system incorporating correspondence and related materials
Responsible for own development through active participation at in-services and continuing education programs
Responsible for directing complaints to appropriate department supervisory personnel and addressing issues when applicable
Complies with department customer satisfaction initiatives
Demonstrates flexibility and positive attitude when interacting with patients and their family members and fellow staff, enabling the department to achieve outstanding customer service satisfaction
Organizes and oversees assigned tasks with little direct supervision
Organizes and schedules meetings determining time and location
Handles day-to-day assignments as requested by supervisory personnel
Collects and distributes all incoming and outgoing mail for department

Senior Medical Secretary Resume Examples & Samples

Responsible for setting up a system to ensure faculty credentials are renewed and kept current to ensure compliance and proper distribution (i.e. Texas Medical License, DEA License, Board Certification Certificate, ACLS, PALS, NRP, BLS, etc.)
Responsible for assisting with new faculty on-boarding to include but not limited: to assist with gathering credentialing documentation, preparing HR system appointment(s), ensuring legal documents are consistent with hire date and properly executed, scheduling of orientations, scheduling of training (i.e. computer, EMR, dictation, ACLS, etc.) completion of on-line trainings (compliance, HIPPA, electronic access, tour of MOB and hospital, etc.)
Assist with faculty purchasing needs with administrative staff (i.e. business cards, specialty clinical items, etc.)
Responsible for maintaining faculty departmental file to ensure compliance
Responsible for ensuring CME is properly allocated according to faculty legal documentation
Responsible for coordinating travel for CME conferences for faculty
Responsible for working with hospital medical staff on "Call" schedule to ensure conflicts are avoided
Responsible for maintaining faculty outlook calendar and ensure conflicts with clinical and administrative functions are avoided
Responsible for handling incoming phone calls and route appropriately
Responsible for handling incoming and outgoing correspondence and route appropriately
Responsible for composing typing, and dissemination of letters, Power Point presentations, meeting minutes, dictation, or other documents as requested by faculty
Act as back-up for executive office's front desk
High school diploma or GED with documented completion of at least 16 hours of Secretarial Skills Enhancement Training or at least 12 months experience as a Medical Secretary at TTUHSC with a most recent TTUHSC performance evaluation of Very Good or Outstanding
Working knowledge of medical and scientific terminology
Ability to stand, walk, and/or sit and continuously perform essential job functions for 8 hours
Demonstrate proficiency in various software programs, to include Microsoft Office
Detail oriented with superb organizational skills

Medical Secretary Resume Examples & Samples

Print insurance data on all patients having electrocardiograms
Provide care based on physical, psychological, educational, and related criteria appropriate to the age and type of patients/customers
Six months previous secretarial experience required
Minimum typing speed of 20 WPM

Laboratory Medical Secretary Resume Examples & Samples

Demonstrated knowledge of medical terminology, required
Typing, minimum 30 wpm, required. Up to 55 wpm as required by department
Experience in laboratory client services, highly preferred

Experienced Medical Secretary Resume Examples & Samples

Knowledge of medical terminology, required
Typing 55 wpm. Ability to operate a Dictaphone, where required
3 years Medical Secretary experience in a hospital or practice, highly preferred

Medical Secretary Resume Examples & Samples

Self-starter, uses his or her own initiative and intuitively knows what needs to be done and meets deadlines
Works well in a team and patient environment
Professional attitude and image
Capable of forward planning and adaptable to changing circumstances

Medical Secretary Resume Examples & Samples

Experience handling phones and scheduling appointments
Ability to accurately create, edit, save and print documents using Microsoft Word and Excel
Team-oriented

Medical Secretary Resume Examples & Samples

1 year of experience in a Healthcare facility supporting a Director-level professional
Understanding HIPPA and Healthcare terminology
Microsoft Office/Suite proficient (Word, Excel and PowerPoint)

Per Diem Medical Secretary Resume Examples & Samples

Performs diversified clerical / secretarial duties which may include, but are not limited to
Performing receptionist duties
Collecting payments
Preparing statistical data
Keeping inventory and ordering supplies
Typing 30 wpm

Medical Assistant / Medical Secretary Resume Examples & Samples

Performs work to meet schedules and to facilitate quality team health care to patients
Reports significant observations and patient problems to professional care givers
Maintains confidentiality of patients' records and problems
Provides and maintains a clean, orderly, and safe environment
Attends inservice programs appropriate to clinical areas
Performs non-nursing functions which impact and contribute to the quality of patient care as directed by the Clinical
Cross-trains with front desk staff
Terminal cleaning and infection control

Medical Secretary Resume Examples & Samples

To deliver a high standard of secretarial support and administration to the Principal Medical Officer (PMO) and the staff within the Medical Centre
To assist in providing primary care services for entitled persons at NORTHWOOD HQ who are under the care of the PMO
To organize, co-ordinate and maintain the Sickness Register and all related administration
To organize, co-ordinate and maintain the Hospital Appointments administration and register
Compliance with up to date procedures
To ensure that efficiency is both maintained and conducted in accordance with current authority policy and to provide advice and guidance to both customers & staff accordingly
Provide training though professional knowledge and experience gained to other less experienced staff
To liaise/communicate as authorised with external agencies both Civilian and military organisations for service reasons as required
Provide typing support, audio and copy for referrals, medicals, doctors’ letters, forms, MBOS paperwork, minutes, address books and any other military & civilian typing as and when requested. Maintain a typing log
Hospital appointments – Responsible for arranging, re-scheduling and confirming hospital appointments by liaising and corresponding with all external agencies. Maintaining a database of appointments, recording on DMICP and communicating details to the patient
Act as point of contact and liaison for Choose and Book
Sick list – Maintain an up-to-date weekly list of all patients who are signed off sick, on light duties or awarded temporary restrictions etc. Record all details of patients who are put on direct sick leave following Hospital admission
Maintain a list of all patients who are admitted to hospital as ‘in-patients’. Contact the hospitals to check up on the patients condition or status. Inform the Practice manager of any change of condition or listings that may require NOTICAS action
Downgrade Register – Maintain a record all the patients who are downgraded permanently or temporarily
Attend a monthly sick list meeting providing advise on the status of patients on the sick list and downgrade register
Scan all correspondence that comes into the medical centre onto DMICP onto the relevant patients records
Correspond with external agencies to follow up results, bloods, scans, MRI’s etc. Liaise with MT to arrange hospital transport
To attend professional development training courses to improve and maintain best working practices relevant to the core skills required
To be available to cover receptionist duties as required
To be able to supervise and organise tasks and other personnel as and when required
Undertake any other reasonable tasks that may arise from time to time as required by your Line Manager
Experience of face to face Customer Service
Computer literate with an advanced knowledge of database inputs
Typing skills at an advanced level including audio, touch & copy
Previous clerical medical experience
Experience of working with Military personnel

Medical Secretary Resume Examples & Samples

Registering outpatients as needed, entering lab orders per MD orders (use of mnemonics – Meditech system)
Telephone requests for lab information
Sorting, filing, mailing of lab and pathology results
Registering and entering orders for specimens from outside MD offices
Needs to be able to work independently, yet cooperatively with co-workers
Six months to one-year general office or computer experience preferred
Excellent communication and customer service skills required

Medical Secretary Resume Examples & Samples

1) Provides complete secretarial support to assigned physicians and nurses
2) Schedules appointments in EHR for all new patients. Responsible for verifying/entering accurate demographic, all insurance, and billing information including at least two telephone numbers, whenever possible, and completing all required fields in EHR per Tenet, SCPA, and Department requirements. Responsible for reminding families to bring necessary referral and/or authorizations when making an appointment
3) Responsible for always running insurance eligibility (for primary, secondary, and tertiary) and using required SCPA eligibility systems such as SDI, Passport, or other systems, prior to scheduling /rescheduling all patient appointments and documenting in EHR per protocols
4) Communication: Answers multi-line telephones and replies to email according to Hospital, SCPA, and Department guidelines and does so in a polite, timely, and respectful manner. Answers, retrieves, returns, & transfers calls in a timely and effective manner, and maintains telephone log per guidelines. All forms of communication (both verbal and written) with visitors, hospital and department staff are conducted in a respectful and professional manner
5) Answering phones by appropriately identifying yourself, being professional and courteous at all times, and answering all calls within three rings. Consistently triages and delivers all phone messages in a timely manner using EHR and other methods of communication per guidelines
6) Obtains pre-certification/authorization for various procedures as ordered by physicians and communicates with payors and hospital departments as needed to ensure a smooth and timely process
7) Accurately records all pertinent information for prescription refills, triages messages, and completes the Neurology RX Message Log in an accurate and timely manner per Section protocol
8) Promptly completes billing tasks, as assigned, and meets time-sensitive deadlines. Prepares and submits billing in a timely manner per SCPA and Section guidelines, as requested
9) Provides telephone coverage, as part of the administrative team, for the Section including lunch, breaks, meetings, and time-off. Provides telephone back-up coverage for the front desk, if needed
10) Provides office support as part of the administrative team such as mailing out/filing all patient -related correspondence; pick-up/sorting/distributing mail; sending/receiving/distributing faxes
11) Promptly and effectively handles requests for medical records including requests e.g. attorney’s offices per Hospital policy
12) Effectively arranges for coverage of responsibilities when out of the office per office protocol
13) Supports smooth operations by providing clerical/administrative support to co-workers, clinical, and supervisor as needed
14) Understands the importance of HIPPA and patient confidentiality, maintains the confidentiality of all medical records and work place information according to HIPPA standards and hospital/practice plan policies and guidelines. Provides administrative support to other staff members, as needed
15) Performs other duties, as assigned by supervisor

Medical Secretary Resume Examples & Samples

Utilizes Lahey Clinic electronic systems in order to record thorough, and complete phone messages
Electronically facilitates patient prescriptions including new, refills, faxes, and prescription preauthorizations
Facilitates collection of outside medical records and x rays for Lahey patients and indexes paperwork for scanning process
Schedules patients for tests and consultations as directed by the provider or other care provider
Processes any physician or other care provider `bump lists?, according to protocol ensuring all patients are provided and notified of the new appointment
Maintains strict adherence to the Lahey Clinic Confidentiality Policy
Complies with behavioral expectations of the department and Lahey Clinic
Participates in and successfully completes Mandatory Education

Medical Secretary Dermatology Resume Examples & Samples

Uses electronic systems to enter provider orders and retrieve test results
Transcribes a variety of documents including correspondence, memos, and department/staff meeting minutes. Proofreads all documents for accuracy and completeness
Makes physician travel arrangements as needed

Medical Secretary Resume Examples & Samples

2 year / Associate's Degree (Preferred)
0 - 1 year Related experience (Required)
2-4 years experience working as a Medical Secretary in a Pediatric setting (for pediatric practice) or a OB/GYN (for Women's Health) ( Preferred )

Medical Secretary Anesthesiology Days Msh Resume Examples & Samples

May schedule appointments for patients
Take detailed clinical phone messages for physician or advanced allied healthcare provider
Acquire insurance authorizations for procedures and tests ordered by attending physician
May enter orders into the electronic medical record (EMR) system or prepare prescription refill requests on behalf of the physician for the review and approval by the ordering physician

Medical Secretary Resume Examples & Samples

Maintain logging system as required for tracking test results
Assist in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms)
May schedule surgeries/procedures or work in conjunction with Surgical Coordinator verifying times with patients; preparing charts, pre-admissions and consent forms as necessary
Retrieve physician correspondence from dictation service, edit where necessary
May be responsible for Medical Assistant duties if qualified, such as performing venipuncture and/or EKGs, checking schedules and organizing patient flow; accompanying patients to exam/procedure room, assisting patients as needed with walking, transferring and dressing, as well as collecting and processing specimens and point of care testing, preparing for exam, etc. May assist physicians with various procedures, takes vital signs, relays instructions to patients and or families; answers calls and provides pertinent information
Prepare physicians’ mail correspondence
Compile documents for surgical billing packages
May maintain, adjust and confirm patient office schedule
Help direct patient flow during practice hours

Medical Secretary Resume Examples & Samples

Primary point of contact for initiating and completing prior authorizations for both Divisions
Provide daily administrative support to divisional physicians and other personnel, as assigned. Assist in the support of divisional projects and initiatives
Provide calendar management for assigned divisional personnel. Coordinate and maintain an accurate schedule of appointments, including administrative and patient care activities at all service sites
Coordinate and schedule patient care activities, including office visits, medical imaging studies, surgical procedures, hospital admissions and other ancillary healthcare services
Promptly and courteously, handle telephone calls to/from internal and external customers, including patients, physician offices, insurance companies, etc., utilizing proper telephone etiquette. Take accurate messages. Triage calls appropriately
Ensure patient/customer satisfaction by providing excellent customer service during each encounter. Maintain organizational standards of customer service within the Division
Compose, edit and revise correspondence, minutes, presentations, curriculum vitae, journal articles, book chapters, research proposals, etc
Proactively identify problems and opportunities related to division operations. Address or refer problems and ideas appropriately
Maintain divisional spreadsheets/databases for assigned division members. Distribute information and reports as directed

Medical Secretary Resume Examples & Samples

Facilitate daily activities and administrative and clinical workload for assigned staff of the division
Accept, triage and refer telephone calls for assigned members of the division/department
Schedule patient appointments; enter into EPIC computer system
Coordinate scheduling of patient care activities
Precertify outpatient visits, and ancillary studies, as required
Maintain accurate, up-to-date patient and other office files
Compose, type, edit and distribute correspondence, minutes and other documents, as assigned
Maintain time and leave records and meeting attendance records for assigned members of the division
Update curriculum vitae of assigned faculty
Coordinate travel arrangements/itineraries and conference registrations for assigned faculty
Process check/travel requests, dues, licensures and subscriptions, as appropriate
Coordinate monthly on-call schedule for attending/resident coverage
Facilitate physician billing for assigned members of division to ensure that it is completed, accurate and performed in a timely fashion
Implement appropriate guidelines, procedures and systems throughout the division
Maintain individual/divisional/departmental reports and spread sheets as directed
Maintain orderly appearance of office and par levels for office supplies
Attend staff meetings as directed
Participate in division and hospital programs of Quality Assessment and Improvement
Provide secretarial coverage for other individuals and/or divisions when necessary
Type, edit and revise presentations, journal articles, abstracts, research proposals and protocols, as well as correspondence from dictation or hard copy for division physicians
Participate in other department activities as assigned
Ensure proper use of division supplies
Attend meetings as required
Demonstrate ability to define parameters of urgent/emergent/routine care
Work under and manage stress effectively
Maintain strict confidentiality with regard to patient, department and hospital information
Maintain and promote professionalism in all interactions/communications
Take direction relative to daily activities and responsibilities
Make work environment comfortable for supervisors, colleagues and other department members
Manage resources appropriately and cost effectively
Schedule time efficiently and prioritize tasks appropriately
Maintain effective, professional telephone communication skills
Maintain composure when confronted with multiple requests and/or personnel
Think proactively and solve/appropriately refer problems that occur as part of daily activity
Interact effectively with internal and external customers (physicians, division nurses, residents, fellows, medical students, patients/families, etc.)
Define and carry out division, department and institutional procedures and policies as pertinent to department office operations

Medical Secretary Resume Examples & Samples

Ability to effectively and accurately follow directions or instructions
Ability to work collaboratively as part of a team; offers to help coworkers when needed
Experience with Epic preferred; strong computer skills required
Knowledge of healthcare and health insurance, required
Familiarity with medical terminology and general office protocol required
The ability to type 45-60 words per minute and exceptional organizational strengths is required
Must be proficient in Microsoft Word, Excel, and PowerPoint

Medical Secretary Resume Examples & Samples

High school diploma required, Associates degree preferred
Working knowledge of Microsoft Office (specifically Word, Outlook, Excel)
Healthcare office experience preferred

Medical Secretary, Per Diem Resume Examples & Samples

Demonstrates ability to greet visitors and answer telephones within three rings and ascertain nature of business and direct appropriately
Demonstrates ability to schedule appointments for new and established patients
Demonstrates ability to file all correspondence and fax reports to referring physicians
Demonstrates ability to compile patient results (i.e. lab, ultrasound, etc.) and maintain patient�s record. Maintains and files patient medical record in organized manner; files test results, physician and nursing notes, correspondence and other documentation appropriately
Demonstrates ability to gather necessary information and documentation including guarantor and patient information forms, insurance information and insurance cards
Demonstrates ability to make daily reminder calls to patients. Schedules patient appointments for physician and ancillary services
Demonstrates ability to pick up and open, stamp date and distribute mail
Demonstrates ability to maintain current knowledge of managed care and other third party payers, contract rules and regulations, including but not limited to the referral process, pre-authorization, co-pays, and proper utilization of ancillary services
Demonstrates ability to enter patient charges into the computer. Assembles billing information according to policy and procedure. Enters, verifies and updates patient, guarantor and insurance information on the computerized patient registration system
Demonstrates ability to post office procedure charges, collect patient payments and apply payments to the appropriate patient accounts on the computerized patient accounting system. Reconciles daily patient receipts and prepares bank deposits as required
11 Demonstrates ability to order office supplies from Warehousing and Purchasing. Maintains department work orders. Arranges routine maintenance of office equipment (copier, fax, computers, etc.)

Medical Secretary Resume Examples & Samples

Performs general office work including filing, copying, and processing of mail and other paperwork
Answers telephone, routes and/or gives information and takes messages
Receives callers, answers inquiries, and performs other receptionist duties
Performs excel, word processing functions, and typing for faculty, medical staff, and administrative staff including maintenance or procedure manuals, memos, reports, and correspondence
Maintains office and computerized files

Medical Secretary Resume Examples & Samples

Types and proofs correspondence, memoranda, reports, proposals, technical papers, manuscripts, other documents, and related materials for supervisor or department staff as requested. Typically uses word processing equipment or a personal computer
Transcribes dictation relating to medical histories, physical examinations, discharges and other special notes involving a wide variety of medical terminology. Types medical reports from rough draft, copy or tape, or other sources
Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services. Schedules appointments with ancillary departments or other care providers as needed. Maintains master calendar for physician(s)
Completes required paperwork or documentation. Processes insurance forms and maintains logs. Coordinates submission of appropriate charges to billing department
Inserts laboratory results into patient charts
Files charts according to established procedures
Reads and prioritizes incoming mail. Handles or routes as appropriate
Establishes and maintains hard copy and/or electronic files and records

Medical Secretary Resume Examples & Samples

1+ year of Front Desk experience working with a Medical Office or Healthcare setting
Knowledge of Health Insurance
Experience in American Healthware

Medical Secretary, Faculty Practice Resume Examples & Samples

Files reports, prepares documents, and forwards correspondence
Prioritizes call through screening process; transfer calls, records messages and delivers to appropriate personnel
Reviews, screens and distributes daily mail correspondence to appropriate personnel
Orders office supplies and maintains inventory
Maintains up-to-date departmental manuals and files
Assists in coordination of special projects
Adheres to the standards identified in the Medical Center's Organizational Competencies

Medical Secretary Resume Examples & Samples

Provides non-clinical support for the professional staff by facilitating patient care activities and unit maintenance
Interacts with patients, families, physicians, other departments, support personnel and visitors
Demonstrates competency in the care of all patient age groups specific to their unit
Two years of clerical experience,
Effective communication skills and some medical terminology
Competent in Microsoft Office and the ability to operate office equipment
Ability to type 50 wpm with accuracy

Medical Secretary Resume Examples & Samples

2+ years of previous experience in a Front Desk, Clerical, and/or Secretarial role
Working knowledge of Cerner and Eagle
Microsoft Office/Suite proficient (Excel, Outlook, PowerPoint, Word, etc.)

Medical Secretary Dept of Surgery Resume Examples & Samples

Graduate of a Medical Assistant Program if performing clinical duties
Certified Medical Assistant required if performing Medical Assistant duties
2 years of related experience

Medical Secretary Resume Examples & Samples

Takes and receives phone messages for physicians and other practice personnel. Answers calls promptly and records messages accurately
Prepares documents for meetings, projects, or reports
Drafts correspondence and documents within requested timeframe
Assists in the coordination of appointments, meetings, travel arrangements and other business activities for the physicians
Completes physicians' expense reports
May handle incoming and outgoing mail
Maintains and updates physicians medical licensure, professional certifications, professional liability, board certifications, and curriculum vitae
Coordinates physician monthly on-call schedule
Maintains files and office equipment
Associates degree in business administration or secretarial program preferred
Minimum three years' secretarial experience required

Medical Secretary Resume Examples & Samples

Opens front doors, lights waiting room, place newspapers and prepares for patients
Answers telephones. Gives information about the practice within the limits of practice policy
Routes clinical questions and emergency calls to clinical staff or physician according to established policy
Takes appropriate messages for physicians or employees including the patient’s/person' s name, phone number, company name (if applicable), date and time of call and nature of call. Uses EMR or voice mail when applicable
Schedules patient appointments according to established guidelines. Gives directions to the office to new patients. Verify participating insurance plans, appropriate referral authorization, and appropriate co-payment. Calls patients for physician schedule changes. Reschedules patients as required and updates practice computer schedule
Calls patients to confirm appointments 2 business days prior to the appointment. Remind patients to bring medication list with name, dosage, and number of times per day as well as new patient paperwork
Prepares new patient packets and mails to new patients
Greets all incoming patients. Directs patients to sign-in sheet. Places encounter form with new patient/established patient forms in appropriate location for the nurse to retrieve. Notifies appropriate nursing staff as patient arrives
Obtains new patient information form and medical history form for all new patients. Reviews these for completeness and requests any missing information. Verifies patient insurance information. Copy insurance card (front and back). Obtains patient photo for the EMR. Enters patient into computer, checking demographics, referring doctor, pharmacy, financial type, and insurance for accuracy
Old patient information must be verified. Verify address, telephone number insurance status, medical history and medications. Update computer as needed. Obtains patient insurance card. Verifies insurance company, group #, policy #, and mailing address for claims. Updates computer information. Places a copy of the card (front and back) in the chart if the information is new. Verifies patient demographic information and updates computer system. Provide patient privacy policy as needed to update chart
Collects co-payments, deductibles, and patient balance as indicated by insurance card and computer billing system. Enters charges into billing system
Verify Medicaid patient eligibility. Verify patient's insurance and put a note in Companion
Calls each no-show patient, noting this in the patient's chart. Mail a note to any patient who cannot be contacted. Create a Failed Appointment encounter in Meridian EMR and send to the physician. (Indicating the reason for the no-show.)
Files all medical records. Forward reports as necessary to the clinical staff
Schedules patient injections and blood draws on nurse schedule as requested
Distributes faxes and maintains fax supplies and equipment. Puts ordered supplies in appropriate storage areas
Sorts and distributes faxes to physicians and staff
Run daily schedule for next day. Give physician and nurse copy of their schedule. Pull charts and run encounter forms for next day
Maintains copies of all patient paperwork and replenishes supplies as needed
Obtain medical records prior to the patient appointment. Forward requests for Medical Records to the physician for approval. Copy medical records as requested. There is no charge when sending the records to a referring physician. Patients requesting a copy of medical records will pay when they pick up the copies of the record. Provide billing information to the Billing Office for all other requests
Obituaries-Check in Misys/Companion, HealthPort, Medical Manager and Intergy. Cut out and tape on white sheet of paper. Have doctor sign and give a copy to the billing office. Make sure all appointments are cancelled. Change account status to "deceased" in the PM system along with the date. Change the patient chart status to inactive in the Meridian EMR. Check Charting Plus and change to "deceased" status
Count petty cash and batch credit card machine
Six months to one year experience as a medical receptionist desired. Excellent organizational skills, detail oriented, and pleasant customer service personality
High School graduate. Certificate or diploma in medical office administration preferred

100

Senior Medical Secretary Resume Examples & Samples

Performs general office duties to include use of personal computer, answering the telephone, relaying/routing messages and correspondence, filing, copying, faxing, etc
Prepares, edits, and distributes correspondence and presentations for faculty. Processes incoming and outgoing mail
Maintains physician files, calendars, schedules and arranges meetings
Arranges travel and submits necessary leave paperwork. Sends out clinic cancellation notices when necessary
Maintains electronic and hard copy files
Understands and maintains strict confidentiality

101

Medical Secretary Resume Examples & Samples

Performs general office duties to include use of personal computer, answering the telephone relaying/routing messages and correspondence, filing, copying, faxing, etc
Arranges travel and submits necessary leave paperwork for providers
Type/transcribe and proofread routine correspondence from dictation or handwritten notes as assigned
Maintains physician files/roster/calendars, schedules and arranges meetings, attends division meetings and takes minutes as needed
Order and maintain office supplies and equipment
Maintains patient confidentiality
Cross train with other office support staff
Prepared edits and distributes correspondence
May schedule outpatient clinic appointments
May input demographic and clinic information into Divisional patient data bases
Communicates routinely with physicians, medical staff, administrators, and other employees/departments via telephone and email
Facilitates learning by attending pertinent educational classes (such as word, excel, etc)

102

Medical Secretary Resume Examples & Samples

Transcribes pathologists’ dictation, including gross descriptions for surgical, cytologies, bone marrows, and consultation reports
Maintains slide and paper/document files
Answers phone for the department and responds to requests by phone and writing for slides, reports, tissue blocks, etc
Organizes and distributes completed reports to designated areas
Pepares departmental documents as needed
One year of experience as a medical transcriptionist is necessary. Formal secretarial training is desirable
60 wpm typing is necessary
Ability to assimilate and apply technical policies and technical methodologies
Ability to communicate via written documentation, telephone, and directly
Requires math, reading adaptability, logic and writing skills

103

Medical Secretary Dialysis Clinic Resume Examples & Samples

Answering telephone & routing calls to the appropriate person
Keep examination room clean, stocked and ready
Setting up and maintaining filing systems and basic databases as applicable
Complete forms and reports as required by the various company offices and outside vendors and agencies
If trained, take vital signs to include weight, BP sitting both arms on first visit (use arm with the higher reading on subsequent visits), BP standing and sitting every visit, pulse standing, temperature and respiratory rate. Take height at initial visit. Document vital signs in ACUMEN
Let Provider know when patient is ready to be seen
Schedule return visit per Provider instruction
Obtain and make copy of Insurance card(s). Check Identification (government issued ID preferred)
Ensure new patient requested information is received. Call MD office to obtain missing items
If new patient not approved by Corporate Billing, explain reason to patient and options to include self-pay and indigent waiver process. Next, notify referring MD office of reason for denial and outcome
Enter new patient information in ACUMEN to include demographics, custom and auxiliary information, insurance, point of care demographics, and then notify Provider that chart is ready to enter pertinent clinical history and labs
Call new patients to schedule for classes and appointment after obtaining approval from Corporate Billing
Assist with department/facility accounts receivable and accounts payable functions and responsibilities as needed
Maintain calendar and daily schedules
Scheduling appointments, arranging staff meetings, CQI meetings, and following up with patients and no shows
Maintaining inventory of the necessary office forms and clinic supplies
Assist with laboratory work processes such as: prepare laboratory slips and tubes and specimen packing, check for misfiled labs and forward results to specific Provider
Maintain patient call logs and other files as required by Payers
Minimum 6 months relevant experience without a degree. 0-6 months experience with an Associate’s degree or secretarial school
Knowledge of technical and medical vocabulary
Familiar with standard concepts, clinic practices and procedures
Adequate computer skills with experience with Microsoft Word, Excel and PowerPoint preferred

104

Medical Secretary Resume Examples & Samples

EDITING/PROOFING
FILING
TELEPHONE PROTOCOL,
MEDICAL TERMINOLOGY
OFFICE PROCEDURES
MICROSOFT WINDOWS
MICROSOFT WORD
MICROSOFT EXCEL
MICROSOFT POWERPOINT
MICROSOFT PUBLISHER
SPANISH SPEAKING PREFERRED

105

Medical Secretary Resume Examples & Samples

Knowledge of medical terminology helpful.Strong communication skills and the ability to problem solve
Ability to carry out instructions
Ability to solve problems

106

Medical Secretary Resume Examples & Samples

Handle phone calls to/from patients, physician offices, insurance companies, internal customers, etc., utilizing proper telephone etiquette
Monitor master patient and call schedules for providers, and ensure that schedule changes are processed accurately and expediently with minimal impact to patients
Maintain schedule of appointments and perform other administrative and patient care coordination duties for assigned staff
Coordinate travel arrangements/itineraries and conference registration for assigned faculty
Process check and/or travel requests, dues, licensures and subscriptions as required
Complete necessary paperwork to maintain clinicians’ licensures and credentials at various institutions
Provide updated licenses and certifications to Medical Staff Affairs, Credentialing and Enrollment
Assist in the coordination and management of training programs and educational visitors within the division
In areas with a training program, provide direct support to Program Directors, obtaining and overseeing all necessary documentation for continual rotation into the program
Maintain department records as defined and ensure that all departmental supplies needed for efficient operation and the provision of care are maintained and ordered in a timely fashion
Provide secretarial coverage for other individuals and/or divisions as needed

107

Medical Secretary Resume Examples & Samples

Provides a pleasant and helpful phone contact for callers
Responsible for opening and closing the switchboard
Responsible for the in-house paging system
Performs clerical duties as assigned to maintain workflow in the department. MINIMUM QUALIFICATIONS
HEC

108

Medical Secretary Resume Examples & Samples

Hospital background and experience working for physicians
Knowledge of Microsoft Word, Microsoft PowerPoint, and EMR
Ability to be focused, task-oriented and administratively manage heavy phones and staff requests
Comfortable working with deadlines

109

Medical Secretary, Cardiac Imaging Resume Examples & Samples

Assist customers during their scheduling and check-in process
Answer phones and distribute reports
Assist with departments daily schedule by arranging transport, notifying of cancelations or stat tests, and communicating with all staff
6 months or more of previous secretarial experience
Ability to type 20 WPM, basic computer skills and experience with general office equipment

110

FGP Medical Secretary Resume Examples & Samples

Types routine material such as forms and letters, envelopes, etc. Types materials neatly, accurately and according to instructions. Writes materials clearly and legibly
Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff
Monitors intake work queue for timely intake completion
Responsible for patient check-in and check-out. Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically, takes their picture and asks them to use Patient Secure. On subsequent visits, asks them to verify demographic info and makes any necessary edits. Collect and ask patients to sign patient related documents including HIPAA, MSPQ, ABN, etc. Follow up with patients and/or their representatives, physician offices, etc to gather missing data and materials in order to complete the intake process, or refers to more senior level staff
Responsible for Pre-Authorizations and Certifications with the exception of surgical procedures. Ensures that appropriate procedure and diagnosis coding is utilized in the pre-certification and verification process and questions physicians, if appropriate, to ensure accuracy and completeness of information
Post patient-appointment, coordinates inter-departmental scheduling for specialist visits, scans and procedures in accordance with insurance coverage, in compliance with physician directives. Collaborates with other areas of the Medical Center as well as Insurance providers to obtain pre-authorizations/certifications for treatments and diagnostic procedures, and ensures patient is eligible at the time of their appointment. Refers to Senior Medical Secretary for scheduling related to Surgery and Infusion
Maintains workload statistics and other data for departmental records. Records statistics in established time intervals designated by supervisor. Follows instructions given by supervisor and prepares information neatly
One year of relevant medical clerical experience
Must include prior physician practice experience and knowledge of medical terminology
Background in computer literacy preferred. Light, accurate keyboarding skills required
Excellent organizational, interpersonal and communications skills required

111

FGP Medical Secretary Bariatric Surgery Resume Examples & Samples

Performs other related duties as needed by providers and supervisors
Post patient-appointment coordinates inter-departmental scheduling for specialist visits, scans and procedures in accordance with insurance coverage, in compliance with physician directives. Collaborates with other areas of the Medical Center as well as Insurance providers to obtain pre-authorizations/certifications for treatments and diagnostic procedures, and ensures patient is eligible at the time of their appointment. Refers to Senior Medical Secretary for scheduling related to Surgery and Infusion
May assist, provide guidance and/or train less senior staff with completing intake related duties
Maintains supplies and cleanliness of space, restocks supplies as needed. Notifies supervisor of any shortage of supplies
Scan all necessary documents (insurance cards, lab requisitions, etc.) into the intake system
Responsible for patient check-in and check-out. Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically, takes their picture and asks them to use Patient Secure. On subsequent visits, asks them to verify demographic info and makes any necessary edits. Collect and ask patients to sign patient related documents including HIPAA, MSPQ, ABN, etc. Follow up with patients and/or their representatives, physician offices, etc. to gather missing data and materials in order to complete the intake process, or refers to more senior level staff
Schedules routine appointments and follow ups for visits and procedures that do not require/or have already been pre-authorized. Prepares the daily schedule. Refers all inquiries regarding pre-authorizations/certifications to the Medical Secretary

112

FGP Senior Medical Secretary Ortho Resume Examples & Samples

Completes filing accurately
Fax admission sheetfor all emergency admissions
Submit all cases toinsurance carriers toinitiate and process insurance authorizations
Primarily responsible for taking patient phone calls and scheduling over the phone. Greets and screens telephone calls in a pleasant and professional manner. Schedules appointments for visits, procedures and follow-ups. Collects patient demographic related data, electronically verifies insurance eligibility, coordinates pre-authorizations as appropriate, takes medical history, and assigns appointment to Physician based on procedure and insurance coverage. Refers Surgical and Infusion scheduling to Senior Medical Secretary
Prepares simple, routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. May maintain routine calendar, assist in basic preparing for conferences and the related duties
Maintains physician patient schedule, patient procedure schedules, appointment calendar and Operating Room Schedule
Assists with the completion of special projects, reports and activities. Ensures requested and related information is accurate and complete. Brings any problems or questions to supervisors attention. Submits data to supervisor neat and well-written
May delegate and oversee the work to less senior staff. Reviews work of less senior staff

113

FGP Senior Medical Secretary Resume Examples & Samples

Maintains records in an organized and up-to-date manner
Ensures there is an adequate level of supplies available by informing the supervisor of anyinsufficiencies
Fax admission sheetfor all emergencyadmissions
Primarily responsible for taking patient phone calls and scheduling over the phone. Greets and screens telephone calls in a pleasant and professional manner. Schedules appointments for visits, procedures and follow-ups. Collects patient demographic related data, electronically verifies insurance eligibility, coordinates pre-authorizations as appropriate, takes medical history, and assigns appointment to Physician based on procedure and insurance coverage
Prepares and processes simple, routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. May maintain routine calendar, assist in basic preparing for conferences and the related duties.Types routine material such as forms and letters, envelopes, etc. Types materials neatly, accurately and according to instructions. Writes materials clearly and legibly
May assist, provide guidance/train or delegate work to less senior staff . Reviews the work of less senior staff
Responsible for patient check-in and check-out as needed. Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically, takes their picture and asks them to use Patient Secure. On subsequent visits, asks them to verify demographic info and makes any necessary edits. Collect and ask patients to sign patient related documents including HIPAA, MSPQ, ABN, etc. Follow up with patients and/or their representatives, physician offices, etc to gather missing data and materials in order to complete the intake process, or refers to more senior level staff
Schedules routine appointments and follow ups for visits and procedures that do and do not require authorization. Prepares the daily schedule
Responsible for scheduling appointments for surgery and infusion procedures
Responsible for Pre-Authorizations and Certifications for all procedures including of surgical procedures. Ensures that appropriate procedure and diagnosis coding is utilized in the pre-certification and verification process and questions physicians, if appropriate, to ensure accuracy and completeness of information
Post patient-appointment, coordinates inter-departmental scheduling for specialist visits, scans and procedures in accordance with insurance coverage, in compliance with physician directives. Collaborates with other areas of the Medical Center as well as Insurance providers to obtain pre-authorizations/certifications for treatments and diagnostic procedures, and ensures patient is eligible at the time of their appointment

114

Medical Secretary Resume Examples & Samples

Schedules appointments for visits, procedures, etc. Prepares the daily schedule. Schedules follow up visits, when applicable
Gather all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.)
One year of relevant experience or an equivalent combination of education and experience
Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required
Basic knowledge of word processing, spreadsheet, database and Internet applications required. Light, accurate keyboarding skills required
Ability to complete multiple tasks efficiently and thrive in a team work environment

115

Senior Medical Secretary Resume Examples & Samples

Keep surgeon’s clinic calendar
Obtain prior authorizations and pre-certifications
Facilitate patient care within the institution and externally as needed
Minimum of 1 year experience in a medical secretary or related role in an outpatient environment
OR/Surgical and/or Infusion scheduling experience required
Complies with regulatory requirements (i.e. JCAHO) appropriate for position
Proficiency in Microsoft Office, SCI Schedule Maximizer, Invision, and Patient Locator
Writing skills to compose and edit logical, detailed, comprehensive and grammatically correct correspondence
Knowledge of insurance companies admission procedures and policies to complete pre-authorization requirements
Knowledge of hospital procedures to obtain laboratory and imaging information
Knowledge of medical terminology, preferably oncology/hematology
Skill in communicating with patients, families, physicians, nurses, staff and peers with diplomacy and tact
Ability to handle matters of highly confidential and sensitive nature
Critical thinking and problem solving skills for accommodating patient scheduling requests versus actual availability
Skill in prioritizing assignments to complete work in a timely manner

116

Medical Secretary / Nassau Resume Examples & Samples

Typing various correspondence, reports, articles, etc
Taking notes or dictation
Transcribing from notes
Maintaining files, records, etc
Taking meetings minutes
Answering, screening, routing telephone calls, taking, delivering messages
Gathering and recording information
Filing patient records

117

Medical Secretary / Days / Otolaryngology Resume Examples & Samples

Processes and monitors provider time away and ensures that the information is captured in all required systems
Processes forms required for insurance approvals for scheduled procedures, office visits, or tests
Maintains provider correspondence, reports, and statistics
Maintains physician curriculum vitae, bibliography and Continuing Medical Education (CME)
2) Scheduling
Works with provider and/or other care provider to provide access to patients and facilitate ?work in? appointments as required
Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities
Demonstrates an understanding of the job description, performance expectations, and competency assessment
Performs all other duties as needed or directed to meet the needs of the department. Qualifications Minimum Qualifications

118

Medical Secretary Resume Examples & Samples

Identify problems that may adversely affect test performance or reporting of test results and either correct or immediately notify supervisor
Maintain send-out/consultation log as applicable
Make corrections and edits to reports per Pathologist instruction
May assign CPT codes once required training is completed and documented
May participate in training of new staff members
May select pathologist QC cases (PASR)
Obtain patient clinical history as applicable
Prepare outside consultation caes for send-out to client as applicable
Provide verbally, STAT and malignant results to clients as applicable
Transcribe gross description and microscopic diagnosis and other clinical information into LIS
Understand and follow all applicable standard operating procecrues for job-related respnosibilities to include Pathologist Electronic Signature Guidelines SOP
Strong data entry skills required
Good clerical, organizational, phone and communication skills
One (1) year of transcription experience preferred

119

Medical Secretary Resume Examples & Samples

Advanced level proficiency in typing, word processing, and computer skills, required
Knowledge of medical terminology, medical transcription guidelines and practices, required
Associates degree or related vocational training, preferred

120

Medical Secretary Orthopaedic Surgery Lexington Days Resume Examples & Samples

1). General Medical Office Functions
Maintains physician and midlevel clinic schedules on a daily/weekly/monthly basis
Processes and monitors Provider time away and ensures that the information is captured in all required systems
Answers a high volume of telephone calls in a professional manner and takes responsibility for appropriate dispositions and follow through on all phone calls. Accurately identifies those patients requiring immediate attention and relays this information to the appropriate personnel
Utilizes Lahey Health electronic systems in order to record thorough, and complete phone messages
In surgical departments uses electronic OR scheduling systems to view and print schedules. Monitors and track physician progress electronically
Operates office equipment including (but not limited to) a personal computer, Internet, voice mail, e-mail, paging systems, copy machine, transcription equipment and fax
Assists in establishing a new physician?s practice, ordering business cards, office supplies etc
2). Scheduling
Uses clinic-wide scheduling system for updating demographic and insurance information to ensure timely and accurate billing
3). Organizational Requirements
Incorporates Lahey Clinic Guiding Principles, Mission Statement and Goals into daily activities
Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards
Participates in departmental and/or interdepartmental quality improvement activities
Performs all other duties as needed or directed to meet the needs of the department. Qualifications Education: High school diploma or equivalent

121

Senior Medical Secretary Resume Examples & Samples

. Organizes and performs all office and clerical duties for the Medical Director of the UF Health NICU, physicians assigned to UF Health NICU and Nurse Practitioners, as well as other staff in the daily operations of the Neonatology Division. Prepares, edits, distributes correspondence and presentations for faculty and staff. Organizes and maintains Division files
Faxes discharge summaries to pediatricians as well as other specialties .Maintains and updates contact database for referrals. Extracts and preparing patient data for Neonatology High Risk Clinic
Prepares and files nurse practitioner protocols
Process all payment and reimbursement requests in timely fashion to ensure all accounts remain current, to include general operational funds, PEA, PSA, travel reimbursement, moving expenses, and other funds as required. Processes check requests and extra duty. Prepares and processes Resident/Fellow Extra Duty
Assists with credentialing process for physicians and practitioner staff
Keep NICU and other pertinent location bulletin boards up to date with recent Call Schedules. Keep supplies stocked in the units. (Charge sheets, baby books, etc.)
Coordinate meetings as needed. Attend meetings, transcribes dictation notes, correspondence, and any miscellaneous reports dictated by faculty and or designee utilizing transcription equipment. Dictations must be completed accurately and in a timely fashion. Order catering and/or AV equipment for meetings and other functions as needed. Prepare presentations as needed
Prepares UF Health Newborn Nursery Weekend Call Schedule. Prepares physician extra duty
Processes and tracks faculty leave slips
Prepares itineraries for visiting faculty and practitioner candidates. Distributes itinerary and other necessary paperwork
Assist faculty in preparation and submission, within established deadlines, of Annual Faculty Performance Reviews, Annual Division Reports, Mid-Career Review Packets, Promotion & Tenure Packets, and other documents as needed

122

Medical Secretary Resume Examples & Samples

Processes check requests and obtain appropriate signatures
Response for division’s accounts including but not limited to faculty, PEA, accounts payable and PSA
Schedules and coordinates interviews for open clinical and administrative positions, including faculty, residents, fellows and secretarial

123

Medical Secretary Pain Center Days Resume Examples & Samples

1) General Medical Office Functions
Electronically facilitates patient prescriptions including new, refills, faxes, and prescription preauthorization?s
Screens, sorts and distributes mail
Communicates information to patients regarding requirements for appointments and test preparation, as needed
3) Organizational Requirements
Complies with all Lahey Clinic Policies
Maintains courteous and effective interactions with colleagues and patients

124

Medical Secretary Resume Examples & Samples

Assists patients with meeting their financial obligations by providing education regarding co-pays, coinsurance, deductibles, and related matters. Functions as liaison between the business office and practice staff
Composes, types and transcribes correspondence, forms, reports, presentation materials and other written communications as required
Schedules/coordinates meetings, conferences, special events, appointments and travel arrangements for medical staff. Maintains assigned calendar(s) for physicians. Evaluates documentation to ensure that appropriate, accurate, and complete information is maintained and appropriate authorizations are obtained
Performs additional duties as assigned. For First Care associates: Medical Assistant responsibilities apply
3+ years healthcare or medical office experience required. Able to operate typical office equipment, including computer, scanning equipment, copier, and fax. Experience in fast paced medical provider setting, medical terminology and medical coding preferred.First Care associates - Previous Medical Assistant experience preferred

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