Executive Receptionist Resume Samples

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D Mosciski

Damon

Mosciski

1921 Dana Crest

Detroit

+1 (555) 508 4182

1921 Dana Crest

Detroit

Phone

p +1 (555) 508 4182

Experience Experience

Los Angeles, CA

Executive Receptionist

Los Angeles, CA

Brekke-Kautzer

Los Angeles, CA

Executive Receptionist

Assist with Records Management for Asset Management
Provide back-up phone coverage and light administrative support to administrative assistants on the floor
Provides administrative support to several managers on a regular basis
Assist with New Hire start-up in Red Carpet. Greets, process I-9 paperwork and escorts New Hires on their first day
To design training schedules in line with Concierge management strategy and development of the team
Providing daily support for the Executive Floor including back-up support for the Executive Assistants
Assist executives and their assistants with special projects as requested

Detroit, MI

Cib-executive Receptionist

Detroit, MI

Lakin-Gaylord

Detroit, MI

Cib-executive Receptionist

Manage conference room bookings and send invites
Provide backup coverage for Receptionist Team’s Vacations, Late Arrivals and Early Departures
Submit facilities requests for repairs and/or cleaning. Follow up accordingly to ensure the timeliness of the requests
Maintain files for the assigned teams and process all files for archiving on a quarterly basis
Monitor visitor access
Keep monthly inventory on all office supplies and place supply orders on a regular basis
Receive and sort daily mail/deliveries/couriers. Notify employees of incoming packages

present

Philadelphia, PA

Senior Executive Receptionist

Philadelphia, PA

Nicolas-Murazik

present

Philadelphia, PA

Senior Executive Receptionist

present

Prompt delivery of incoming mail to Executive floor; coordinate shipment pickups and deliveries
Assist with the planning/coordination of Executive meetings/events
Provide front office responsibilities
Organize and maintain files and records
Assist in the preparation of regularly scheduled reports/correspondence
Responsible for conference room scheduling and set-up (food and beverage), calendar management, travel arrangements, expense management, coordination of building issues, and facilitate outside services/vendor tasks
Responsible for maintenance of common spaces on Executive floor for appearance and functionality

Education Education

Bachelor’s Degree

The Ohio State University

Bachelor’s Degree

Skills Skills

Convey a strong professional image, exhibit interest and positive attitude toward all assigned work
Strong attention to detail
Excellent communication skills (written and verbal)
Excellent computer skills and understanding applications such as Microsoft Suite, Excel, PowerPoint and more
Able to multitask efficiently and effectively
Highly organized
Strong switchboard experience
Strong Microsoft Office experience, including Outlook
Great interpersonal skills
Solid problem solving and time management skills

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Executive Receptionist Resume Examples & Samples

Greet and screen all visitors and incoming calls with a gracious, professional and courteous manner and direct them appropriately
Operate multi-button telephone console. Take messages and direct calls appropriately
Receive requests and maintain schedule for conference rooms located in Building 2
Respond to Company inquiries, requests, and questions
Prepare drive-on/walk-on requests for security
Perform projects and handle specific assignments as instructed
Distribute mail, send and receive faxes
Order office supplies/coffee for kitchens and copier rooms
Types correspondence, reports, labels, contracts, etc. as directed
Performs other related duties as directed

Executive Receptionist Resume Examples & Samples

Provide A+ customer service to all guests and visitors
Greet all visitors and announce their arrival to their host
Answer all incoming calls in a professional manner and forward to the appropriate employee. Manage call-back list and respond to callers with routine requests
Ability to manage and maintain Executive’s calendar in Microsoft Outlook when requested
Schedule and confirm all conference room reservation needs
Follow reception opening and closing procedures including, but not limited to: collection of after-hours package deliveries, opening and closing down of all machines and equipment, maintaining a clean and neat reception/lobby area and reception desk
Adhere to detailed instruction guide of essential responsibilities for temporary receptionists
Ability to mentor and train other receptionists to provide proper level of service
Maintain Executive dining room scheduling for executive staff
Use the Viacom systems, training and resources available to learn and keep current about the Company as well as to develop additional skills
A minimum of 10 years work experience, preferably in a receptionist, concierge or in a customer service capacity
Experience in the corporate environment a plus
Exceptional interpersonal communication skills, verbal and written
Able to multi-task and remain focused in a demanding environment
Excellent computer skills with an emphasis in Cisco Switchboard, Microsoft Outlook, Word, Excel, PowerPoint, Angus, and The Market
Exhibits good judgment on what needs to remain confidential while acting and communicating with discretion
A proven ability to work under pressure and understand and successfully navigate through Viacom’s diverse culture and employees’ dispositions at each level and channel of the company
Excellent follow-up
Professional appearance must be maintained at all times

Executive Receptionist Resume Examples & Samples

Strong switchboard experience
Strong Microsoft Office experience, including Outlook
Extremely well-organized

Executive Receptionist Resume Examples & Samples

Answer all incoming calls in a professional manner and forward to the appropriate employee
Manage call-back list and respond to callers with routine requests
Ability to manage and maintain Executive’s calendars in Microsoft Outlook when requested
Work directly with CORE Services Team and Facilities Help Desk
Receptionist will have day-to-day contact with Viacom employees and support departments with respect to reception, mailroom, and facilities related items
Work directly with guests, talent and vendors
Excellent computer skills with an emphasis in Cisco Switchboard, Microsoft Outlook, Word, Excel
Excellent follow-up skills

Executive Receptionist Resume Examples & Samples

Greet, announce and direct guests to the conference rooms, offices or other facilities
Oversee the visitor process by engaging with guests and making sure all their needs are met
Take messages for the Executive Office as needed
Provide phone coverage as needed
Communicate general messages to the floor (regarding lost items, announcements, etc.)
Manage the conference room database for the floor; duties include reserving, accepting, changing and canceling reservations
Executive floor maintenance; duties include maintaining the appearance of all common spaces by submitting work order requests for repairs, dumpsters, etc
Order and maintain supplies for two pantries
Organize and maintain copy rooms
Oversee the appearance of two conference rooms before and after meetings as well as assisting with the AV needs of guests
Process orders for amenities (supplies, paper and pantry supplies) and serve as the main contact for vendors and ensure that they are escorted on the floor at all times. Process requests for payment after items have been received
Place and accept catering orders from outside vendors as well as the Prudential Cafeteria and be the main point of contact for delivery and clean up
Maintain distribution list of associates on the floor as well as those with floor access
Register visitors with security and request security clearance for associates who visit the floor often for business
Assist with Records Management for Asset Management
Provide back-up phone coverage and light administrative support to administrative assistants on the floor
Serve as Fire Warden for the floor
Manage ad hoc request
3+ years of corporate administrative experience, preferably supporting senior level executives
Excellent verbal and interpersonal skills with the ability to exercise discretion and maintain confidentiality
Seasoned professional with a polished demeanor
Must possess good judgment, strong and attentive listening skills with the ability to analyze situations and draw appropriate conclusions
Ability to work independently and prioritize work
Capable of working in an evolving environment with changing priorities
A positive attitude, energetic personality and a high level of motivation are essential
Working Knowledge of Microsoft Office (Word, Excel, PowerPoint); knowledge of Lotus Notes strongly preferred

Executive Receptionist Resume Examples & Samples

Greeting, announcing, and directing visitors appropriately
Answering incoming calls, providing general information, and serving as a gatekeeper, directing callers to the appropriate party
Providing daily support for the Executive Floor including back-up support for the Executive Assistants
Maintaining schedules for the label conference rooms
Preparing and coordinating meetings utilizing Outlook scheduling
Order, inventory and maintain supplies and on-site CD's
Planning events for company functions
Minimum of (1) year of receptionist or administrative support experience
Strong proficiency in computer software applications (Microsoft Word, PowerPoint, Excel, Outlook)
Strong command of oral and written communication skills
Detail oriented, organized, punctual and accurate
Ability to handle sensitive information with utmost confidentiality
Must be comfortable interacting with all levels of management
Availability to work overtime

Executive Receptionist Resume Examples & Samples

Greets all visitors for assigned location, and notify appropriate party accordingly
Receives packages and delivers to appropriate person
Maintains visitor log and assigns visitors badges to guests
Validates parking, calls for taxis or car services as required. Overall responsibility for issuing parking tags to new associates and handles parking issues
Handles facilities related issues including but not limited to ordering supplies for break room and office, reporting facilities issues (such as bathroom issues, heating/cooling, appliances, equipment) to building management, maintenance vendors and/or AVP - Corporate Real Estate as necessary, cleans refrigerator/freezer. Ensures that conference rooms are kept clean following meetings and that the board room is stocked with supplies/refreshments
Maintains seating chart for office location, working closely with AVP Corporate Real Estate
Maintains the companies organizational charts
Books open offices and conference rooms for visitors as requested
May assist with meeting planning including, booking rooms, arranging for necessary equipment, creating meeting materials, ordering food, etc
Assists with making travel arrangements and processing expenses as requested
Assists in maintaining the Human Resource Employee File Room
Assist with New Hire start-up in Red Carpet. Greets, process I-9 paperwork and escorts New Hires on their first day
Assists with IT requests (OSCARS), and change forms for payroll
Serves as back up to other project coordinators or administrative staff in the executive suite
Provides administrative support to several managers on a regular basis
Candidate will possess excellent communication (verbal/written), organizational and interpersonal skills
Manage multiple tasks, be detail oriented, be responsive, and demonstrate independent thought and critical thinking

Executive Receptionist Resume Examples & Samples

When necessary, transfer calls to Division customer service or other Time Warner companies
Handle occasional customer complaints
Provide phone coverage for visiting Executives as needed
Effectively greet and interact with all levels of clients, visitors, employees and delivery personnel
Ensure the front reception area is covered at all times
Manage the scheduling calendar(s) for conference rooms and visitor offices
Ensure that conference rooms and visitor's offices are maintained on a daily basis
Place catering orders for meetings as requested. Maintain a record of all catering orders placed by others expected for each day and confirm with catering as appropriate each morning
Maintains TWC telephone directory for the NYC offices
May assist the executive assistants from time to time in the compilation, preparation and distribution of special

Executive Receptionist Resume Examples & Samples

To manage the welcome process and registration of visitors and clients to the building according to security procedures
To create training programs to address new procedure implementation and ensuring team is following SOP accordingly
To design training schedules in line with Concierge management strategy and development of the team
To partner with relevant groups in an effort to expand team knowledge of subjects affecting service delivery in our lobby operations
To provide on the spot feedback when customer complaints are received and in handling all escalations at the lobby desks as needed
To manage the visitor access card procedure for JPMC premises
To participate in training programs as required by the broader Global Amenities team
To be informed and aware of all visitor and client arrivals including Gallery Reception and VIP visitors
Deliver service excellence to all visitors and clients of JPMC, offering a flexible and positive approach to all interactions, providing clients with a high quality and consistent product
To follow JPMC First Impressions guidelines at all times, in line with the prescribed standard operating procedures
Be the first point of contact for general enquiries and transferring calls to the correct department
Generating and printing daily reports for all visitors to the building making certain changes are updated and communicated accordingly
To take responsibility for overcoming issues affecting service standards and to communicate any ongoing/potential issues that need to be addressed, ensuring effective communication at all times
To maintain a positive and professional poise throughout all business dealings
To present a polished image, following uniform guidelines without exception
To coordinate all client or host needs prior to their arrival and handle changes, additions or deletions with operations, reception and food and beverage staff whilst following the prescribed SOP
Be knowledgeable through seeking out accurate and up to date information at all times, reviewing details of each allocated event/meeting/ visitors for the coming day at the daily function/ operations meeting
Ensure EMS information is always up to date and participate in any EMS initiatives related to the Lobby Concierge team
To man the Lobby Reception Desk within opening hours and as required on a day to day basis as required
To ensure that the Lobby Reception Desk remains tidy, organized and ready for business
To ensure that all Lobby areas, including the reception, seating area, corridors, washrooms and public spaces are presentable at all times
Ensure that adequate supplies of stationery and sundries are available for the Reception Desk and request new orders when required
To add value, offering support to other departments as requested, maintaining confidentially pertaining to business matters
Assist with general enquiries through excellent building and local knowledge
Client-facing experience
Advance knowledge and competency with technology systems
Reception experience within a corporate, leisure or hospitality environment
Track record of quality service provision
Highly organized; ability to handle multiple tasks and apply judgment to prioritize
Strong Computer Skills, (MS Office; Room Booking System eg EMS)
Flexibility to deal with a fast-paced, diverse environment
Excellent communication skills; both oral and written
Work comfortably under pressure and observe deadlines

Executive Receptionist Resume Examples & Samples

Responsible for greeting and directing executive guests to their destinations
Answer all incoming external and internal calls to executive switchboard. Redirect customer and vendor calls as necessary
Assist executives and their assistants with special projects as requested
Log and track daily events and activities of executives and their assistants for reference purposes
Assist meeting facilitators on the floor with materials, food and services requested
Responsible for assuming the role of Floor Warden (fire assistance) for the Conference Rooms on the floor
Maintain schedule and book conference rooms on the floor
Process incoming and outgoing mail
Ordering of all new employee signage for suite and tenant directory board
Other duties and overtime as assigned
Prior experience in receptionist role or service industry required
High level of competency in telephone skills
Computer skills
Microsoft Office Suite – Word, Excel, PowerPoint
Excellent communication skills, both written and verbal
Responsible, Dependable and Detail Oriented
Self-starter, motivated, team player with the ability to prioritize work
Demonstrated willingness and ability to work independently and productively and to accept direction
Highly organized and excellent record keeping abilities

Assistant / Executive Receptionist Resume Examples & Samples

Greet guests and visitors coming to the Beverly Hills office with a high level of customer service and professionalism
Provide back up administrative support including phones, email, and calendar management
Support the planning and coordinating of meetings and small event planning
Responsible for stocking the kitchen, ordering meals and serving guests when needed
3-5 years of administrative experience providing a high level of customer service and follow through
Professional and friendly demeanor
Strong technical skills including Power Point, Photoshop and Google Mail/Calendar
Attention to detail and the ability to handle multiple projects simultaneously
Able to work flexible hours during the week including overtime
Comfort dealing with high level executives and high profile guests while maintaining confidentiality
High ethical standards. Experience handling confidential and sensitive information

Cib-executive Receptionist Resume Examples & Samples

Provide backup coverage for Receptionist Team’s Vacations, Late Arrivals and Early Departures
Monitor visitor access
Greet, direct and announce visitors appropriately
Answer, screen and forward any incoming calls while providing basic information when needed
Receive and sort daily mail/deliveries/couriers. Notify employees of incoming packages
Manage conference room bookings and send invites
Assist with the maintenance and organization of the conference rooms; order catering, as needed
Monitor and maintain copiers and fax machines by completing preventative maintenance requirements, troubleshooting, resolving malfunctions and opening tickets for repairs as necessary
Maintain files for the assigned teams and process all files for archiving on a quarterly basis
Keep monthly inventory on all office supplies and place supply orders on a regular basis
Submit facilities requests for repairs and/or cleaning. Follow up accordingly to ensure the timeliness of the requests
Maintain appearance of reception area
Assume additional responsibilities as assigned
Proven working experience in a similar role
Maintain a professional and courteous demeanor at all times
Reliable attendance and punctuality

Executive Receptionist Resume Examples & Samples

Maintain regular and consistent professional attendance and demeanor, as well as punctuality
Ensure there is coverage for the front desk at all times
Welcome, screen, and refer guests, walk-in clients, tour groups, staff appointments, and citizens. Handle entries of visitors into the Old Capitol Building, including sign in sheets, and visitor badge dissemination
Manage large crowds during ceremonial and reception events, answering and transferring all incoming calls which may include non-routine, sometimes difficult situations and calls. Greet, announce and verify all guests
Perform reception duties in an efficient, professional and courteous manner
Sort and distribute incoming mail and design fliers and invitations to events sponsored by OSPI
Successfully operate a variety of standard office machines, including phones, copy machine, scanner, fax, and personal computer with an emphasis on utilization of the Microsoft Suite
Intake money for fingerprints, receive service of legal documents, and immediately route to appropriate party
Responsible for taking agency staff photos, ordering, and tracking all agency staff and contracted staff identification badges
Manage and process correspondence which includes receiving, logging, and routing to appropriate area, as well as tracking to ensure constituents are responded to in a timely manner
Agency coordinator for the state Commute Trip Reduction program
Must be able to work Monday – Friday 8 a.m. – 5 p.m., with a one hour lunch, no exceptions to this work schedule
Progressively responsible reception experience to include five years of experience in an executive or high level management office
Five years of experience providing "top notch" customer service with a positive attitude
Possess the highest standard of professionalism and confidentiality
Experience in providing clear and concise written and verbal communication, including the ability to edit, proofread, and create correspondence
Multi-line phone experience, including managing and transferring of calls
Work effectively as a proactive team member who seeks out tasks when needed
Ability to multi task varying tasks and have the highest level of organizational skills
File both alphabetic and numeric
Work independently at times
Ability to remain seated for the majority of your work shift
Ability to work in an environment that includes interruptions throughout the day
Experience managing multiple calendars and scheduling events/meetings to support business activities of an executive office
Experience in processing travel documents and making travel arrangements
Experience in processing purchase requests
Experience in records retention and/or archiving documents

Executive Receptionist Resume Examples & Samples

Proficient in Microsoft Suite (Outlook, Excel, Power Point etc.)
Detail Orientated
Accuracy in message taking and communicating

Senior Executive Receptionist Resume Examples & Samples

Answer and direct calls as required
Responsible for maintenance of common spaces on Executive floor for appearance and functionality
Greet guests and ensure visitor sign in facility
Prompt delivery of incoming mail to Executive floor; coordinate shipment pickups and deliveries
Assist with the planning/coordination of Executive meetings/events
Responsible for conference room scheduling and set-up (food and beverage), calendar management, travel arrangements, expense management, coordination of building issues, and facilitate outside services/vendor tasks
Coordination of travel arrangements/lodging accommodations/interview scheduling when needed
Organize and maintain files and records
Assist in the preparation of regularly scheduled reports/correspondence

Senior Executive Receptionist Resume Examples & Samples

Provide front office responsibilities
2 – 5 years of executive administrative experience
Demonstrate ability handle confidential information requiring high level of discretion
Excellent organization and administrative skills

Executive Receptionist Resume Examples & Samples

Answer and screen all incoming calls and handle caller’s inquiries whenever possible. Re-direct calls as appropriate and take adequate messages when required
Provide administrative relief and support, as needed, for personnel in administration, clerical, mail room, copy/publication, help desk, tenant services, and event planning
Minimum of 1 year of reception experience
2 years experience in face-to-face interaction with customers preferred
A pleasant phone voice and excellent verbal and written communication skills a must
Organization and attention to detail required
Must be able to work in a fast paced, high volume environment

Executive Receptionist Resume Examples & Samples

Requesting or gaining a visual or picture, when possible to assist with
Booking meetings as required, if there is a conflict escalate to supervisor,
Verifying required equipment is in place and in sound working conditions in
Ensure that the Security Officer on duty is made aware of any non-bank
Post-Secondary education from a
Excellent verbal and written communication skills in English (French and Spanish

Executive Receptionist Resume Examples & Samples

Greet guests and Team Members that need assistance
Ensure office area is clean, organized and presentable
Answer incoming calls in a timely and courteous manner
Answer questions as appropriate
Relay information and taking messages
Provide clerical support
Assist with administrative projects
Perform other incidental and related duties as required and assigned
Previous experience as a receptionist or related administrative position in a professional environment
Computer proficience with above average excel knowledge
Previous legal administrative support experience
Ability to maintain composure and display a positive attitude

Executive Receptionist Resume Examples & Samples

Post-Secondary education from a credited university or college in Office Administration with a minimum of 1 year of related experience at a financial institution’s executive level
Excellent verbal and written communication skills in English (French and Spanish fluency would be an asset)
Excellent and proven customer service focus record,
Flexibility with hours and being punctual a must
Able to work with minimum supervision and in collaboration with a team

Executive Receptionist Resume Examples & Samples

Answer and screen all incoming calls and handle caller’s inquiries where possible. Re-direct calls as appropriate. Take messages as needed
Greet, assist and/or direct visitors, vendors and the general public by employing a professional, courteous, and respectful demeanor at all times
Accountable for scheduling appointments as needed
Maintain accurate visitor logs, as needed
Provide administrative relief and support, as needed, for members of the Executive Admin team in administration, clerical, copy/publication, event planning, etc
Perform general administrative duties to include but not limited to: photocopying, faxing, mailing, typing, and filing
Assists with coordination of domestic and international travel arrangements and itineraries as needed
Maintain calendars, contact lists and collation of information
Manage confidential and general correspondence, personal information and corporate documentation
Organize company special events such as holiday parties, and charity events/fundraisers
Create and modify documents in Microsoft Office
Prepare and submit expense reports /reconciled payments with corporate card
Maintain accurate payroll records (e.g. enters weekly payroll data, tracks vacation, holiday, and sick hours, provides exception reporting) as needed
Maintains adequate supplies for office use, while keeping within established budgets
Organizes and maintains office files and records in accordance with established guidelines
Responds to routine requests for information and refers more complex requests to appropriate staff members
Opens and distributes mail
May respond with form letter to routine requests. Gathers, summarizes, and distributes relevant data and information as directed
Schedules appointments and coordinates arrangements for meetings and conferences
Provides logistical support such as room reservations, ordering food, etc
Assists department personnel with Travel arrangements and travel expenses
Organizes and expedites flow of work through Supervisor’s office. Initiates follow-up action
Produces a variety of correspondence, reports, and presentations using the appropriate software for word processing, graphics, and spreadsheets
Minimum of a high school diploma or equivalent required
1-2 years’ experience in an Administrative/Receptionist role
Thorough knowledge and proficiency with PC software programs e.g., word processing, spreadsheet, database management, Power Point, email, calendar
2-4 years’ experience in an Administrative/Receptionist role

Executive Receptionist Resume Examples & Samples

Incumbent is responsible for greeting all visitors to the Executive Floor with a professional and mature attitude and to provide any assistance that visitors may require
Prompt and professional handling of all incoming calls
Management of complaint calls and successful sourcing and retrieving of information as requested
Keeping apprised of constant changes within the company in order to provide an effective network of current information
Booking meeting rooms and hotel offices on the Executive Floor (via an online meeting room booking system), arranging for catering and presentation equipment as needed
Co-ordination of courier shipments as instructed (includes packaging, labeling and follow-up on point of destination)
Ordering office supplies for the reception area, supply room, photocopier room and pantry area
Provide support to NT-11 Executive Assistants where required
Provide back-up support to Executive Assistant, Human Resources
Ongoing review and update of procedures manual for the Reception Desk and ensuring that the information remains current
Assisting with event coordination by preparing and distributing invitations and managing table seating
Co-ordination of a weekly external visitor list and liaising with Security
Working with the Executive Services Clerk to cover breaks and time off, ensure that full covering is always available at the Executive Receptionist Desk
Strong interpersonal and diplomacy skills with a high comfort level in dealing with senior management and individuals at all levels
Ability to exercise discretion and tact in sensitive situations, using good judgment when responding to issues or requests
Attention to detail, takes initiative, strong organization skills
Team player is absolutely essential to be successful in this position
Experience with Avaya telephone system (conferencing, transferring, voice mail, etc.)
Excellent PC skills in a Windows XP/ Windows 7 environment (Office 2010: Word, Excel, Outlook and Internet)

Executive Receptionist Resume Examples & Samples

Answers incoming phone calls, takes messages, and directs calls appropriately
Composes and edits routine to moderately complex documents; stays current with all correspondence
Manages the CEO pantry—stocking, inventory, and organization
Provides clerical support; sorts & distributes mail/materials; updates spreadsheets and databases; order supplies; makes copies and collates more complex materials
Schedules/manages conference room space
High School Diploma required; Associate’s or Bachelor’s Degree preferred
2-3 years of previous experience as an Administrative Assistant or Executive Receptionist
Proficiency in Microsoft Office (Outlook, Word, Excel & PowerPoint)
Spanish language skills preferred (verbal and written proficiencies) but not required

Executive Receptionist Resume Examples & Samples

Greet employees and visitors in a professional and courteous manner
Handle all incoming calls, routes calls to appropriate party
Work as back-up support for the Chief Executive Officer
May sign for incoming and outgoing packages; route to appropriate party
May perform filing, typing and other administrative duties
Managers purchase orders
Manage conference rooms: schedule meetings, stock, and attend to rooms throughout the day
Managing catering requests throughout the day
Responsible for managing equipment and ordering supplies