Desk Receptionist Resume Samples

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CS
C Stamm
Clara
Stamm
732 Kathleen Dale
Los Angeles
CA
+1 (555) 571 1567
732 Kathleen Dale
Los Angeles
CA
Phone
p +1 (555) 571 1567
Experience Experience
08/2015 present
New York, NY
Receptionist Front Desk-metcare Belle Glades
New York, NY
Receptionist Front Desk-metcare Belle Glades
08/2015 present
New York, NY
Receptionist Front Desk-metcare Belle Glades
08/2015 present
  • Confirms patients’ following day appointments
  • Responds to incoming telephone call in a courteous and professional manner
  • Verifies patient’s eligibility prior to following day’s appointments
  • Greets patient upon arrival and verifies appointment date and time
  • Schedules follow-up appointments with primary care physicians and in-house specialists
  • Requests patient’s name and time of arrival on sign-in sheet
  • Faxes reports as requested by physicians
12/2008 04/2015
Detroit, MI
Front Desk Admitting / Receptionist
Detroit, MI
Front Desk Admitting / Receptionist
12/2008 04/2015
Detroit, MI
Front Desk Admitting / Receptionist
12/2008 04/2015
  • Shows flexibility in accommodating schedule changes, i.e. working late or early, change work days, etc
  • Demonstrates interest and enthusiasm towards work
  • Performs up-front collection of money owed from patients and documents according to protocol
  • Performs a variety of clerical duties including monitoring office supplies, distributing mail and messages and maintaining postage meter
  • Admits patients and processes their paperwork and fee payments
  • Reports for work in a timely manner and maintains good attendance record
  • Performs all other duties assigned
06/2004 08/2008
Chicago, IL
Receptionist / Front Desk
Chicago, IL
Receptionist / Front Desk
06/2004 08/2008
Chicago, IL
Receptionist / Front Desk
06/2004 08/2008
  • Perform confidential project tasks for executive team
  • Perform clerical duties such as data entry
  • Manage drug testing for drivers
  • Operate the switchboard to relay incoming, outgoing and interoffice calls
  • Proficiency in planning written and verbal communications
  • Operate paging system to relay in-house announcements or call individuals to phone
  • Scan documents into document imaging system
Education Education
Bachelor’s Degree in Public Contact Required
Bachelor’s Degree in Public Contact Required
Kennesaw State University
Bachelor’s Degree in Public Contact Required
Skills Skills
  • Ability to communicate verbally and in writing with others, including knowledge of spelling, grammar, punctuation, and composition
  • Ability to work without close supervision and to exercise independent judgment
  • Ability to understand and prepare moderately complex written materials
  • Ability to organize multiple tasks and projects and maintain control of workflow
  • Ability to operate word processing, spreadsheet programs and standard office equipment
  • Above average human relations skills in problem solving and interpersonal contacts
  • Performs general clerical duties and customer support tasks
  • Receives incoming telephone calls
  • Utilizes computer and software programs to execute job functions
  • Performs other job functions as assigned or requested
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1

Front Desk Associate / Receptionist Resume Examples & Samples

  • Answering and routing calls
  • Greeting and attending to guests
  • Managing conference room upkeep and scheduling
  • Coordinating with the Facilities team
  • Assisting the HR and Administrative teams to execute tasks
  • Facilitating requests from associates
  • Assisting with the execution of client and team building events
  • Liaising between operations team in relaying office communications
  • Providing general administrative assistance to the operations team
  • High level of adaptability and flexibility
  • Exceptional verbal and written communication skills
  • Unmatched problem-solving and issue-resolution skills
  • Reception experience in a corporate environment and/or hotel front desk concierge strongly preferred
  • Ability to work comfortably in a high volume, fast paced environment
  • Strong computer and data entry skills with strong working knowledge of MS Office
  • Must enjoy assisting visitors and callers
  • Highly personable and friendly
  • Demonstrates the ability to work effectively, both independently and within a team
  • Excellent organizational, multi-tasking and time management skills
  • Displays a professional, detail-oriented and proactive approach, with a "can-do" attitude
2

Receptionist Front Desk-metcare Belle Glades Resume Examples & Samples

  • Requests patient’s name and time of arrival on sign-in sheet
  • Submits to Member Maintenance Department any changes to patient’s demographics. Notifies medical assistants of patient arrival. Maintains patients informed of progress or delays in physicians’ schedules
  • Confirms patients’ following day appointments
  • Experience in a front desk patient or customer facing role (non-medical acceptable)
  • Medical office reception experience
  • Understanding of general medical terminology and medication information
  • Experience with EMR’s
3

Front Desk Executive / Receptionist Resume Examples & Samples

  • Be responsible for running an efficient reception area, greeting all visitors to the Company in a friendly and professional manner
  • Answer the telephones, transfer calls, takes messages,
  • Greets guest as they come in the door, and make sure they are taken care of promptly
  • Responsible for incoming/outgoing mail and faxes
  • Ensures catered meals are guided to proper location
  • Supports Facilities with special events in building
  • Other duties and special projects assigned
  • High School Graduation Diplomat or equivalent
  • Two year experience on large phone system preferred
  • Computer and data entry skills
  • Proficient in MS office, ie: Word, Excel, Powerpoint, etc
  • Understanding of mail and faxes
  • Personable and professional, will always be greeting visitors
  • Excellent customer service skill set
4

Front Desk Agent / Night Receptionist Resume Examples & Samples

  • Have excellent personal presentation and interpersonal skills and previous billing experience,
  • Have good problem solving ability and proficiency in Hotel property management systems,
  • Are fluent in reading, writing, and spoken English and Hungarian
  • Have at least 2 years of experience in a 4 or 5* hotel in a similar position,
  • Have an outgoing personality and a can-do approach to any task
  • Computer knowledge on Microsoft Office (Word, Excel) programs and on Opera Hotel Edition system is appreciated
  • EU work authorization
5

Receptionist / Front Desk Resume Examples & Samples

  • Operate the switchboard to relay incoming, outgoing and interoffice calls
  • Perform clerical duties such as data entry
  • Perform confidential project tasks for executive team
  • Manage drug testing for drivers
  • Scan documents into document imaging system
6

Front Desk Admin / Receptionist Resume Examples & Samples

  • Provide friendly and efficient service to walk-in customers by answering questions and taking payments
  • Answer in-coming phone calls from customers and vendors
  • Preparing cash and supply orders for Western Region Office
  • Process incoming and returned mail as well as any customer correspondence that may be needed
  • Provide clerical support for the office manager along with other lines of business as needed
  • Minimum 2 years’ experience as a front desk / receptionist
  • On the job experience with duties listed above
  • Professional phone etiquette
  • Strong typing skills; including 10-key
  • Able to multi-task and handle stressful situations
  • Able to work with a multi-phone line system
  • Must have advanced knowledge of MS suite and able to pick up new software quickly
  • Must be self-efficient and able to prioritize and manage tasks accordingly
  • Must have High School Diploma but college degree preferred
7

Front Desk Coordinator / Receptionist Resume Examples & Samples

  • Operates personal computer to input, edit and produce a wide range of documents and format variations within established quality and time guidelines
  • Performs a variety of duties involving compiling and arranging data, processing and coding documents
  • Maintain records, files, office supplies and distributing department and/or company mail
  • Operate fax, copy machines and/or reprographics equipment
  • Develop/maintain engineering and technical library
  • Basic knowledge of standard server software applications. Individual should have a working knowledge of e-mail and be able to create basic documents using word processing or spreadsheet software
  • Proficient in basic clerical procedures which would include the following: filing documents, filing drawings and microfilm cards, typing, taking messages, express shipping of document packages and phone skills
  • Minimum of 3 year experience in a business or engineering office environment
  • Overtime may be required
8

Front Desk Administrator, Receptionist Resume Examples & Samples

  • Greet visitors and applicants
  • Answer incoming calls and take messages as needed
  • Process employee and guests per the security protocol of our facility, including creating badges
  • Operate various standard office machines; copiers, PC, printers, etc
  • Sort incoming Company mail and stamp all outgoing mail
  • Update employee vehicle license plate numbers, contractor lists and cleaning contractor's nightly hours
  • Post guest names on lobby TV and turn on all TV's upon arrival
  • Order office and first aid supplies as needed
  • Notification of in-house First Aid respondents in the event of a medical emergency
  • Provide administrative help to the following functions: Facilities: processing invoices, tracking monthly expenses, generating check requests and NDA's as required. Contracts: entering invoices and other data into legal database. HR: assist with raffles, distribute movie and park tickets, send employee birthday cards and welcome cards to new employees
  • 6 months of related work experience
  • Full command of the English language (speaking and writing)
  • Working knowledge of Microsoft Office applications (Excel, Word, etc)
  • Finance/Accounting background preferred
  • Experience with digital phone systems highly preferred
9

Info Desk Receptionist Resume Examples & Samples

  • Operates Information Desk computer and retrieves patient information according to the Information Desk Receptionist Manual
  • Maintains confidentiality of patient medical information to ensure patient rights are protected
  • Answers telephone, determines nature of call and relays information within the facility, as required
  • Receives inquiries and releases information in accordance with established policies and procedures
  • Provides directions, information to visitors, guests, patients, sales representatives, etc
  • Keeps a time check on operating room schedules and informs any waiting relatives of patient’s progress
  • Trains volunteers working as Information Desk Receptionists
  • Reports any unsafe/hazardous conditions to Security department
  • May act as patient escort to certain areas within hospital, as required
  • May perform related clerical tasks, as required
  • Minimum of six (6) months clerical / telephone communication experience, required
10

Front Desk Admitting / Receptionist Resume Examples & Samples

  • Prepares charts for admission of patients
  • Admits patients and processes their paperwork and fee payments
  • Updates patient demographics/information in computer system
  • Obtains copies of patient information when needed (ID card, insurance card, etc.)
  • Explains to the patient the registration papers, authorization to bill and other documents in the medical record
  • Obtains patient or guardian signatures when required
  • Performs up-front collection of money owed from patients and documents according to protocol
  • Offers appropriate information and service to waiting patients and their families
  • Communicates completion of patient admission to the clinical staff
  • Operates telephone system, receives incoming calls, directs caller to destination, takes messages by recording name, time of call, nature of business and person called upon
  • Performs a variety of clerical duties including monitoring office supplies, distributing mail and messages and maintaining postage meter
  • Participates in USPI EDGE program
  • To function effectively as a member of the surgery center team
  • Reports for work in a timely manner and maintains good attendance record
  • Shows flexibility in accommodating schedule changes, i.e. working late or early, change work days, etc
  • Utilizes time effectively
  • Organizes work effectively and appropriately to finish in a timely manner, and demonstrates the ability to deal with other staff members
  • Demonstrates interest and enthusiasm towards work
  • Contributes to increased morale and positive attitude in the department and facility
  • Demonstrates the ability to accept change
  • Requires minimal supervision in daily tasks
11

Information Desk Receptionist Resume Examples & Samples

  • High school diploma or equivalent required, some college preferred
  • Minimum one year of working with the public
  • Good interpersonal skills, with the ability to deal with the public in a courteous, friendly, and helpful manner
  • Must be computer literate, or have the ablilty to learn to use computers
12

Information Desk Receptionist Resume Examples & Samples

  • Knowledge/Professional Licensure/Registration/Certifications: None required
  • Experience: At last one year experience as a receptionist with multiple line phone responsibility
  • Equipment/Machine Skills: Multiple line phone or switchboard skills. Basic computer skills. Experience with Word & Excel preferred
  • Other Skills: Proven customer service skills in working with public and in emergency situations
  • Hours: 6 AM-11:30 AM Wednesday & 6 AM -2:30 PM Thursday and Friday
13

Welcome Desk Receptionist Resume Examples & Samples

  • Ability to understand and prepare moderately complex written materials
  • Ability to communicate verbally and in writing with others, including knowledge of spelling, grammar, punctuation, and composition
  • Ability to work without close supervision and to exercise independent judgment
  • Ability to organize multiple tasks and projects and maintain control of workflow
  • Above average human relations skills in problem solving and interpersonal contacts
  • Ability to operate word processing, spreadsheet programs and standard office equipment
  • Ability to perform basic arithmetic calculations as would be acquired through completion of high school
  • Receives, greets and provides needed information and assistance to all visitors and contacts at the Le Bonheur Children’s Hospital Welcome Desks
  • Performs general clerical duties and customer support tasks
  • Receives incoming telephone calls
  • Utilizes computer and software programs to execute job functions
  • Performs other job functions as assigned or requested