Desk Receptionist Job Description

Desk Receptionist Job Description

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Desk receptionist provides administrative support to office staff including: office filing; faxing documents; data entry; scheduling meetings for office staff as needed.

Desk Receptionist Duties & Responsibilities

To write an effective desk receptionist job description, begin by listing detailed duties, responsibilities and expectations. We have included desk receptionist job description templates that you can modify and use.

Sample responsibilities for this position include:

Document processing using MS Word and Excel
Computer proficiency with Internet Explorer, Mozilla Firefox, and Microsoft Office programs, , Outlook, Word, Excel, and PowerPoint
Other administrative duties to include meeting scheduling,data entry, word processing and internet research
Welcomes visitors by greeting them, in person or on the telephone
Coordinate with other Receptionist to ensure seamless coverage
Greet and seat investors and guests
Answer phones and transfer calls
Book and manage conference rooms
Enter guests into building's visitor system
Set-up and clean-up catering in conference rooms

Desk Receptionist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Desk Receptionist

List any licenses or certifications required by the position: CPR, AED, BLS

Education for Desk Receptionist

Typically a job would require a certain level of education.

Employers hiring for the desk receptionist job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Associates, Education, General Education, Business, Computer, Business/Administration, Supervision, High School Education, Art History, Health Insurance

Skills for Desk Receptionist

Desired skills for desk receptionist include:

Telephone system and capable of teaching others
Administrative staff
Management company
Ownership
Medicare
Microsoft Office products
Insurance carriers for example
Procedures that require waivers and obtaining authorization if needed prior to appointment
Medical front office
Word

Desired experience for desk receptionist includes:

Coordinate domestic and international travel and the booking of local car services
Answer phones and direct phone calls to the appropriate personnel
Manage executive calendars, travel schedules, and expense reports
Available to staff to help coordinate special events, ensure serving supplies are available, and clean and set up meeting rooms as needed
Daily monitoring of the conference room schedules to ensure that set up and arrangement of meeting room facilities are performed in a timely manner
Scheduling appointments for recruiters

Desk Receptionist Examples

1

Desk Receptionist Job Description

Job Description Example
Our company is growing rapidly and is hiring for a desk receptionist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for desk receptionist
  • Sending and distributing faxes
  • Large format scanning and copying
  • Answering and routing incoming calls appropriately
  • Logging and verifying identification for all visitors
  • Assisting with various administrative tasks, like processing purchase orders
  • Participating in department meetings and communicate problems and offer possible solutions
  • Monitoring and reviewing security cameras
  • Filling out security reports, when necessary
  • Responds to routine inquiries regarding office location, hours of operation
  • May schedule meeting rooms, prepare basic correspondence, organize and distribute mail, receive and send courier packages
Qualifications for desk receptionist
  • Greeting patients upon arrival
  • Directing patients to appropriate areas
  • Input data / patient information
  • Handling patient appointments
  • Completing other tasks as required
  • Greet patients upon arrival
2

Desk Receptionist Job Description

Job Description Example
Our company is searching for experienced candidates for the position of desk receptionist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for desk receptionist
  • Interfaces with various shipping services - shipping / receiving
  • Greeting and directing visitors / patients to the office
  • Answering and routing telephones
  • Articulating and explaining procedures to patients
  • Filing, faxing, and organizing documents
  • Partnering with your coworkers to present a great first impression to our clients over the phone and in the clinic
  • Answering phones, booking appointments, explaining our products and services to callers
  • Recording detailed notes of clients needs and requests on the computer for their upcoming appointments
  • Escalating customer service issues to other associates on the team
  • Operating a multi-line phone system for a very active office and an office that generates a lot of foot traffic
Qualifications for desk receptionist
  • Basic knowledge of purchase orders and budgets a plus
  • Minimum of high school diploma and 1+ year customer service or reception work experience
  • Must be able to work all shifts including, AM's, PM's, overnights, weekends, and holidays
  • Candidate must hold a valid U.S. work authorization
  • College degree preferably specializing in hotel/restaurant management is preferred
  • Computer knowledge important
3

Desk Receptionist Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of desk receptionist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for desk receptionist
  • General administrative duties as requested including
  • Greet visitors entering organization
  • Deal with queries from the public and customers, direct calls to the appropriate individuals
  • Maintain current knowledge of staff movements in and out of the organization through the use of organization charts / company intranet / staff announcements
  • Assist with breakfast and/or lunch orders for meetings as requested
  • Assist with hotel and travel reservations as requested
  • Assist with special projects and HR administrative work as assigned
  • Work with Office Administrator to oversee front desk and lobby atmosphere, including cleanliness, safety and maintenance
  • Perform basic filing duties
  • Greets and directs all visitors, including vendors, clients, job candidates and customers
Qualifications for desk receptionist
  • Administrative or Executive Assistant background a plus
  • Complete the training and onboarding required, making an impact on the office and all who visit the location
  • Work independently and handle any and all requests that may arise with minimal support
  • Maintain a positive atmosphere while ensuring all guests feel welcome in the office
  • Ability to use a multi-line phone system
  • Degree or Diploma holder in Hospitality Management or related disciplines
4

Desk Receptionist Job Description

Job Description Example
Our company is growing rapidly and is hiring for a desk receptionist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for desk receptionist
  • Maintain office security
  • Coordinate mail flow in and out of office, collect and distribute parcels and
  • Complete and submit donation requests
  • Monitor team calendar
  • Stay up to date with team news and events
  • Other duties assigned by the Associate Athletic Director for Football
  • Offers refreshments (coffee, water, ) to visitors, where applicable
  • Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries)
  • Greet and check in guests
  • Accurately assign guests to Sales Representatives
Qualifications for desk receptionist
  • Passionate, outgoing and service-oriented
  • Friendly personable attitude
  • Experience prioritizing and performing multiple duties
  • The position requires a flex schedule with ability to work days, evenings, weekends and holidays
  • Ability to read and speak English in a clear manner
  • Ability to maintain a high level of confidentially with employee information
5

Desk Receptionist Job Description

Job Description Example
Our company is looking for a desk receptionist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for desk receptionist
  • Gift clients at the end of their presentation
  • Obtain email addresses from new Bluegreen Owners and Sampler Owners
  • Conduct preliminary and daily audits as outlined in the Marketing Admin Front Desk SOP
  • Conduct gifting upgrades and retail ticket sales as instructed
  • Trains front desk relief operators
  • Maintains front desk reception policy and procedure manual with current information
  • Assist Talent Acquisition Manager with scheduling interviews, tracking and follow up
  • Prepare new hire folders and gift bags
  • Maintain Wilton Facebook
  • Manage the HR Purchase Card usage and expenses
Qualifications for desk receptionist
  • Knowledge in Opera System will be an advantage
  • Friendly personality with a “can-do” attitude
  • High degree of self-motivation, initiative and flexibility
  • Employees are expected to carry out all reasonable requests by managers/supervisors
  • First aid and CPR certifications preferred, but required within 60 days of hire
  • 3 - 6 months previous experience providing general clerical support

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