Front Desk Receptionist Job Description

Front Desk Receptionist Job Description

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Front desk receptionist provides administrative support and assistance in preparation of office calendars, memos and various correspondences prepared by staff.

Front Desk Receptionist Duties & Responsibilities

To write an effective front desk receptionist job description, begin by listing detailed duties, responsibilities and expectations. We have included front desk receptionist job description templates that you can modify and use.

Sample responsibilities for this position include:

Greeting candidates
Greeting and assisting visitors / vendors
Answering telephone calls and forwarding phone messages as necessary
Preparing and submission of expense reports
Maintaining office personnel master schedule
Picking up, reviewing and distributing mail and deliveries
Scanning invoices to accounting
Packing and shipping of outgoing mail and shipments
Filling out and submitting applications for registrations
Assisting in scheduling meetings, reserving conference rooms, updating the daily conference room schedules, and ordering and setting up meals

Front Desk Receptionist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Front Desk Receptionist

List any licenses or certifications required by the position: CPR, AED, BLS

Education for Front Desk Receptionist

Typically a job would require a certain level of education.

Employers hiring for the front desk receptionist job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Associates, Education, General Education, Business, Computer, Business/Administration, Supervision, High School Education, Art History, Health Insurance

Skills for Front Desk Receptionist

Desired skills for front desk receptionist include:

Telephone system and capable of teaching others
Administrative staff
Management company
Ownership
Medicare
Microsoft Office products
Insurance carriers for example
Procedures that require waivers and obtaining authorization if needed prior to appointment
Medical front office
Medical terminology

Desired experience for front desk receptionist includes:

Answer the phone at the Front Desk Lobby area
Prepares and notarizes legal affidavits
Covers front counter/receptionist duties shifts
Opens and processes the mail as needed
Greeting, announcing and directing visitors
Contacting and requesting courier service

Front Desk Receptionist Examples

1

Front Desk Receptionist Job Description

Job Description Example
Our growing company is looking to fill the role of front desk receptionist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for front desk receptionist
  • 2 + years experience as a receptionist in a professional, corporate setting
  • Proven ability to handle stress and work under pressure
  • Self-starter, organized, able to follow written and verbal instructions
  • Meet and greet all visitors, determine their needs, and direct them to the appropriate employee or location
  • Order daily lunches for staff and manage weekly lunch menu email
  • Provide administrative and clerical support to office and Human Resources team when needed
  • Answer multi-line phone system, screen and route calls as appropriate
  • Process mail and track packages
  • Handle facilities management requests and access badge tracking
  • Order office supplies, including name plates for new hires,chairs and toner for copy machines
Qualifications for front desk receptionist
  • Order and stock conference room supplies
  • Assist with RTD cards and parking requests
  • Event planning for company meetings and outings
  • Handle all cashiering transactions (posting charges to guest rooms, exchanging foreign currency, ), balancing their cash float at the end of each shift
  • Respond to all guest requests and questions in a professional and courteous manner, whether via telephone or in person, providing accurate information and taking appropriate courses of action (safety deposit box issuance, message handling, dealing with complaints)
  • Complete additional tasks as assigned from time to time by their supervisor
2

Front Desk Receptionist Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of front desk receptionist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for front desk receptionist
  • Coverage for the front desk and dealing with mail
  • Perform data entry of guests and participants information, while always being respectful of their privacy
  • Ability to forward sensitive information in a professional timely manner
  • Provide limited administrative support on an as needed basis for various departments within their organization
  • Updates employee directory
  • Performs other clerical duties, such as filing, photocopying, collating, faxing, , as assigned
  • Greet visitors and direct accordingly
  • Answer calls and play the role of gatekeeper
  • Stock the office kitchen
  • Perform a variety of clerical duties involved in scheduling appointments, exams and procedures, and processing forms and data
Qualifications for front desk receptionist
  • Familiarity with EMR software / patient scheduling
  • Legal filing a plus
  • Comfortable with answering calls, transferring as appropriate
  • Excellent oral and written communication skills, especially over the phone
  • Able to multitask efficiently and effectviely
  • Ability to be reliable
3

Front Desk Receptionist Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of front desk receptionist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for front desk receptionist
  • Maintains lobby area and lobby conference room(s)
  • Filing all paperwork for management
  • Putting together presentations for the office team
  • Answer phones, answer inquiries, forward calls
  • Assist coaches and staff with various office tasks and projects
  • Create & send recruiting mailers
  • Create mailing labels
  • Print, scan, fax, and make copies of various office documents
  • Maintain reception area organization and cleanliness
  • Maintain kitchen organization and cleanliness
Qualifications for front desk receptionist
  • Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications)
  • Intermodal transportation exposure is a plus
  • A minimum of 2 years' experience working in an administrative position within a intuitional or office environment
  • Must have excellent typing skills for both time and accuracy
  • Experience with ETO is a plus
  • Positive attitude and proactive approach to tasks
4

Front Desk Receptionist Job Description

Job Description Example
Our growing company is hiring for a front desk receptionist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for front desk receptionist
  • Collects detailed information from applicants and visitors
  • Checking clients in and out
  • Entering financial information into data base
  • Peforming additional clerical duties as needed
  • Handle all front desk coordination with customers both internal and external
  • Receive and sort mall and deliveries
  • Schedule and maintain appointments
  • Organize conferences and meetings as needed
  • Ensure cleanliness of the reception area
  • Maintain Visitor Log and visitor badges
Qualifications for front desk receptionist
  • Associates degree or minimum of two years college or business school preferred
  • Exceptional attention to detail and the ability to multi-task
  • Knowledge of general administrative protocols
  • Able to use good judgment and work with minimum supervision
  • Willingness to support and work in a team and exhibit a can-do attitude
  • Ability to serve multiple co-workers and leaders simultaneously
5

Front Desk Receptionist Job Description

Job Description Example
Our growing company is looking to fill the role of front desk receptionist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for front desk receptionist
  • Administer the Service Award Program for Wilton office
  • Maintain Commuter Log spreadsheets and track requests for Payroll
  • Submit background checks and maintain files
  • Photograph New Hires
  • Managing a basic MS Outlook calendar
  • Maintaining office supply
  • Arrange travel and accommodations, and prepare vouchers
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
  • Greet all clients with a pleasant and professional demeanor
  • Respond to client requests in person, via the phone and through email
Qualifications for front desk receptionist
  • Logging customers in and out
  • Logging employees in and out
  • Bloomlink messaging
  • Updating Catalogs for marketing
  • Shipping quotes
  • Picking up and labeling boxes to be picked up

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