Front Desk Sales Associate Job Description
Front desk sales associate
provides overall leadership to Wellness Your Way, EngineerYourHealth plus, massage therapy, nutrition coaching and birthday party programs.
Front Desk Sales Associate Duties & Responsibilities
To write an effective front desk sales associate job description, begin by listing detailed duties, responsibilities and expectations. We have included front desk sales associate job description templates that you can modify and use.
Sample responsibilities for this position include:
As a front desk associate at this Massage Envy location,* you will be the face of an amazing team of professional massage therapists
Update job knowledge by staying current on all Massage Envy training
Understand, believe in and uphold Massage Envy's Vision, Values, Service Essentials and all spa policies and procedures
Educate clients and sell Massage Envy products, services, and memberships
Understands, believes in and upholds Massage Envy’s Vision, Values, & Service Essentials
Convert 1st & 2nd time Guests into Members
Welcome Clients with a Smile and greeting them at the door
Schedule Clients with matching Therapist or Esthetician
Follow conversion process exactly
Contacts Members and Guests when there are available appointments
Front Desk Sales Associate Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Front Desk Sales Associate
Typically a job would require a certain level of education.
Employers hiring for the front desk sales associate job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Associates, Marketing, Management, Education, Leadership
Skills for Front Desk Sales Associate
Desired skills for front desk sales associate include:
Massage and esthetic services and modalities
Massage and skin care services
Massage and esthetic services
Willingness to learn
Any current promotions and marketing initiatives
Massage and esthetic services and modalities desired
Product information
Massage and skin care services and modalities
Massage
Desired experience for front desk sales associate includes:
Answering phones, booking appointments, helping clients with their accounts
Running register - helping clients check in and check out after their service
Managing member base
Customer centric mind set — be able to view things from the customer’s perspective
Able to focus on details while multi-tasking in a fast-paced environment
Able to keep organized
Front Desk Sales Associate Examples
1
Front Desk Sales Associate Job Description
Job Description Example
Our growing company is looking to fill the role of front desk sales associate. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for front desk sales associate
- Answer phones, schedule appointments and welcome our guests
- Create and maintain positive team atmosphere
- Provide personable and stand-out service to our members and guests each and every visit
- Consistently meeting or exceeding established sales and customer service goals
- Thoroughly complete all assigned daily and weekly checklist duties and ensure duties are done according to the high standards our clients have come to expect
- Contribute to the execution of clinic goals through additional specific job assignments and projects, as determined by direct supervisor
- Check members out, book their next appointment, suggest gift cards and retail items regularly
- Support team goals
- Intake service consultations with focus on establishing needs and Wellness Program benefits
- Build lasting relationships with customers through follow up and membership management, events and promotions
Qualifications for front desk sales associate
- Excel in fast paced environment
- Have an associate degree or 3-5 years selling experiene
- Prior experience in Membership sales in the Gym, Spa or Tanning industries a big plus
- Retail / Membership sales
- Strong work ethic and positive mindset
- Passion in product sales
2
Front Desk Sales Associate Job Description
Job Description Example
Our company is hiring for a front desk sales associate. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for front desk sales associate
- Drive profit through inside sales by utilizing persuasive sales techniques
- Consistently meet and/or exceed specific, attainable sales goals and quality assurance requirements
- Possess the capability and desire to interact comfortably, enthusiastically and professionally while advising customers on specific products, merchandise and services
- Maintain excellent communication skills and the ability to assertively recommend appropriate services based on your professional qualifications, product knowledge and proven sales techniques
- Exhibit competitive spirit and the drive to be at the top of the sales board
- Be a team player who is assertive, goal-oriented, positive and self-motivated
- Desire to work in a dynamic, fun, and fast-paced environment
- Express high level of integrity and sense of humor
- Possess above average computer proficiency and the ability to multi-task
- Client transactions
Qualifications for front desk sales associate
- Reliable and felxaible availability
- Ability to multi-task under stress
- Polished and professional image
- Must be able to work Saturday or Sunday
- Ability to communicate up-line information to direct supervisor
- Proficiency in achieving membership, upgrade, gift card, pre-booking and customer service goals
3
Front Desk Sales Associate Job Description
Job Description Example
Our company is looking for a front desk sales associate. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for front desk sales associate
- Face-to-face consultations with guests
- Ability to close sales of wellness memberships
- Learning all the benefits of our Retail products and be able to sell these products to our clientele through engaging them in the various aspects of the product's that will meet their needs
- Enjoy and take personal gratification from helping others
- Possess the capability and desire to interact comfortably, enthusiastically and professionally with customers while advising them on specific products, merchandise and services
- Be comfortable and reliable in selling products, services and memberships
- Flexible availability to work days, nights, weekends, and some holidays
- Work cohesively with a team in a diverse environment
- Assists in maintaining cleanliness of therapy rooms, common areas and break room
- Increase added revenues by utilizing cross-selling and up-selling sales techniques
Qualifications for front desk sales associate
- Compensation $9.00 Hour plus sales commission
- Have previous customer service experience (a must)
- Maintains professional front desk and reception area
- Assists administration with filing, maintenance, and data entry
- Assists in maintaining cleanliness of entire facility
- Communicating business policy and procedure to customers
4
Front Desk Sales Associate Job Description
Job Description Example
Our company is searching for experienced candidates for the position of front desk sales associate. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for front desk sales associate
- Be excited about sales oppertunities
- Self-motivated to work independently with little or no direction
- Positive, fun and enthusiastic attitude
- Experience with sales is highly preferred
- Minimum of 1 year sales and/or customer service experience preferred
- Must be able to work flexible days and hours
Qualifications for front desk sales associate
- Ability to educate guests on promotions, sales, upgrades for services
- Ability to encourage guests to enhance their service, or schedule an additional service
- Proactive, energetic individual who approaches each day with a spirit of positivity
- Have previous customer service and or sales experience (preferred)
- Be available for nights and weekends
- Flexible Schedule, some evenings and weekends required
5
Front Desk Sales Associate Job Description
Job Description Example
Our company is searching for experienced candidates for the position of front desk sales associate. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for front desk sales associate
- Must have good communication skills in order to effectively communicate with members/guests on membership benefits, and clinic policies and procedures
- Must be able to prioritize and perform multiple tasks
- Must work cohesively with others in a fun and fast paced environment
- 1-3 years of customer service and/or sales experience (preferred)
- Please provide a resume when applying for this position
- Efficiently and accurately book appointments using computer system
Qualifications for front desk sales associate
- The desire to work in a fast-paced, fun, team oriented environment
- Membership sales experience preferred, but not required
- Knowledge of Millennium
- Retail sales and customer service
- Ability to meet monthly sales goals
- Must have open availability & available weekends