Front Desk Administrator Job Description
Front desk administrator
provides basic support for office productivity applications such as Microsoft Office, e-mail, and other Line of Business software as assigned.
Front Desk Administrator Duties & Responsibilities
To write an effective front desk administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included front desk administrator job description templates that you can modify and use.
Sample responsibilities for this position include:
Manages the switchboard
Learn various software programs, company applications and policies/procedures that pertain specifically to Agents and Assistants and conduct training sessions when required
Be eager to learn new software applications and technical remedies to keep office PC systems updated
Provide switchboard and reception coverage for normal business hours or as needed including opening and closing duties
Learn and conduct training in accordance to established training modules for all software, firm applications and policies/procedures that pertain to agents, originators and their assistants
Complete routine/correspondence, enter data, print letters, labels, form letters
Sends and receives faxes
Assist with new hire onboarding, including assigning access badges, coordinating with the building facility regarding garage access, vehicle registration
Process show services paperwork and product samples/literature to support tradeshows/events
Place tradeshow asset orders online via Skyline
Front Desk Administrator Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Front Desk Administrator
Typically a job would require a certain level of education.
Employers hiring for the front desk administrator job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in High School Education, Education, Office Management, Hospitality Management, Business, Technical, Associates, General Education, Business/Administration, Writing
Skills for Front Desk Administrator
Desired skills for front desk administrator include:
Switchboard
E-mail
Software
Telephone hardware
Internet
Intra-net
Microsoft Office applications
Excel
Microsoft Excel
Microsoft Office
Desired experience for front desk administrator includes:
Experience in bookkeeping or accounting is a plus
Create purchase requisitions in E9 (Epicor) for marketing invoices to be paid
Review incoming newspapers/publications for newsworthy articles within the produce and life sciences industries
Update and maintain tradeshow/event calendar
At least 1 year in an office environment
Prior receptionist experience a plus
Front Desk Administrator Examples
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Front Desk Administrator Job Description
Job Description Example
Our growing company is looking for a front desk administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for front desk administrator
- Document Control – organize and update project related files
- Keep accurate logs of all closure packs including Domestic Connections work identifying any failings in relation to timeliness of returns and quality
- Undertake validation activity in adherence to National Grid policies and procedures
- Update databases and spread sheets with key information
- Provide MI in relation to timeliness of returns and quality of data being submitted
- Resolve enquires from both internal and external parties
- Be educated to GCSE level (or equivalent) including Maths and English
- Have knowledge of the NG GDFO systems
- Have previous experience of working in an office environment
- Have validation experience adhering to NG policy & procedures
Qualifications for front desk administrator
- Be competent in the uses of all standard Microsoft and other standard desktop Packages & ability to use computer systems, general office facilities, photocopier, fax
- Have good communication skills and the ability to interface with Operational Teams and colleagues
- Have excellent time management and ability to prioritise in order to meet tight deadline
- The ability to cross flex into other Administrative roles in the Data Team
- Makes travel arrangements for employees, , requested departure time, hotel, through travel department
- Welcomes employees and guests upon arrival
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Front Desk Administrator Job Description
Job Description Example
Our company is looking to fill the role of front desk administrator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for front desk administrator
- Maintain security badges of all incoming and outgoing employees
- Maintain a safe and clean reception area
- Maintain and order all office supplies
- Assist in monthly events planning with EA
- Operate various standard office machines
- Clerical duties including filing, copying, and faxing documents
- Keep accurate logs of all closure packs including Domestic Connections work whilst identifying any failings in relation to timeliness of returns and quality
- Have experience using NG GDFO Systems
- Assist, maintain and revert all office correspondences (phones, mail, courier)
- Order and stock various office and kitchen supplies
Qualifications for front desk administrator
- Work with IT collaboratively regarding any issues with printers, faxes
- High School Diploma or GED, minimum of 2+ years of prior office experience, or any similar combination of education and experience
- Order and maintain office supplies, keeping supply closet stocked and organized
- Send and receive information via Outlook (email) distribute any additional information through hard copies in Agent/Staff in-boxes
- Using iMpact and MNet Offering, data entry of new listings into MNet, create paper listing files and work with Operations Manager to activate new listings in a timely manner
- InDesign and Photoshop Experience Preferred
3
Front Desk Administrator Job Description
Job Description Example
Our company is searching for experienced candidates for the position of front desk administrator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for front desk administrator
- Operate a variety of office equipment including fax machine, copy machine
- Front office reception and administration & clerical support duties
- Greet persons entering agency
- Monitor and maintain supply request for general office supplies
- Maintain an orderly presence in the reception area
- Maintain cleanliness and organization of the reception and conference room areas before and after each meeting, at opening and closing of office
- Assist Operations Manager in stocking of supplies and maintaining cleanliness of office work areas, maintaining copiers and other office machines, general problem solving
- Maintaining a safe and clean reception area ( staff kitchen if required)
- Process various requests such as gym access, lockers
- Answer all incoming calls in a professional and efficient manner, ensure phone calls are directed to the appropriate person or department, take messages and answer general inquiries
Qualifications for front desk administrator
- Must have solid typing and communication skills
- 1yr Quickbooks experience
- Experience answering office phones
- Pay is $16-$18/ HR
- Associate degree, or post-high school certification in medical/billing
- Must have a positive upbeat attitude
4
Front Desk Administrator Job Description
Job Description Example
Our company is growing rapidly and is looking for a front desk administrator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for front desk administrator
- Greet all clients, vendors, reps, candidates, , with a high level of professionalism and service, and maintain an accurate log of ingress and egress of all visitors
- Assist with daily mail and faxes, both incoming and outgoing
- Process deliveries, mail, interoffice packages, FedEx, and UPS deliveries, , for the office
- Point of contact for facility related vendors
- Oversee maintenance calendar for facilities
- Schedule re-occurring maintenance
- 2017 – Triage facility “Help Desk” requests
- Promptly schedule conference rooms as requested
- Anticipate a variety of needs and problems and proactively suggest approaches and solutions
- Oversee the upkeep of the reception area
Qualifications for front desk administrator
- Process all external and internal telephone calls on a multi-line phone system with professional decorum and on a timely basis with effort to assist each individual as requested
- This position will also manage, sort and distribute incoming mailings, deliveries, faxes and other communications, facilitate the dispersal of outgoing communication
- Autonomous, multi-task oriented individual
- Amiable personality and team player
- Prior front-desk office experience or equivalent experience preferred or any similar combination of education and experience
- Ability to communicate extremely well with a diverse group of personality types and to teach one-on-one or in a group setting
5
Front Desk Administrator Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of front desk administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for front desk administrator
- First responder of main phone line to office multi-line transfers to various departments
- Outlook calendar management for Engineering and Marketing groups
- Set up and coordinate Engineering and Marketing meetings and conference calls
- Travel arrangements for Engineering and Marketing group
- Administrative support for meetings/corporate functions as needed
- Other projects and administrative duties as assigned by manager
- Manage and coordinate trade show materials
- Maintain inventory of promotional materials and novelties
- Establish literature order quantities and approve backorder requests
- Support preparation of Chem-Aqua labels, affiliate water treatment Labels, and tech sheets
Qualifications for front desk administrator
- Knowledge of rules of grammar and punctuation and common arithmetic computations, , addition, subtraction, percentages
- Must be able to handle heavy calls
- Have a natural willingness to be helpful and be very service oriented
- Some previous experience in a training capacity a plus
- Reliabile
- Minimum 2-3 years office experience (in reception or administrative roles an asset)