Front Desk Coordinator Job Description

Front Desk Coordinator Job Description

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Front desk coordinator provides support to team in technology applications (e.g., Outlook, Word, PowerPoint, other company or client supported programs).

Front Desk Coordinator Duties & Responsibilities

To write an effective front desk coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included front desk coordinator job description templates that you can modify and use.

Sample responsibilities for this position include:

Displays a high level of energy in answering showroom telephone lines and proactively addresses customer requests for scheduling appointments and requests for information
Ensure that Restock/Cleaning is consistent
Communicate frequently with the stock manager to ensure all samples have been received and are in the showroom
Receive and resolve all incoming employee and guest questions or concerns – you’re here to help!
Maintain security by checking guests into electronic system and ensuring everyone has signed an NDA
Welcome and direct all interview candidates and work with the Recruiting Team to create the best candidate experience
Direct vendors and delivery people as appropriate, sign for all shipments and distribute mail
Notify employees of all incoming guests, food, and special deliveries
Master the office A/V equipment and be ready to troubleshoot at a moments notice
Keep front desk/lobby organized and running smoothly

Front Desk Coordinator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Front Desk Coordinator

List any licenses or certifications required by the position: CPR, CHAA, CMA, MA, BART, BHV, CCMA, NCMA, BLS, LPN

Education for Front Desk Coordinator

Typically a job would require a certain level of education.

Employers hiring for the front desk coordinator job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Associates, General Education, Education, Business, Graduate, Hospitality, Medical, Faculty, Communication, Health

Skills for Front Desk Coordinator

Desired skills for front desk coordinator include:

Excel
Private health plans
State
Outlook
Microsoft Word
Medical terminology
State and private health plans
Timely manner with professional courtesy
Basic medical terminology
PowerPoint and Outlook

Desired experience for front desk coordinator includes:

Coordinate with building management to process maintenance requests
Activate employee badges and manage temporary badges for vendors
Work with IT to process new computers, open tickets, and track requests appropriately
Answer phones, take messages, and transfer calls to appropriate departments
Assist with the shipping packages, creating photocopies, and other clerical functions
We have fun! A fully-stocked snack & drink pantry, regular happy hours, lunch-and-learns, all-hands meetings and fun events

Front Desk Coordinator Examples

1

Front Desk Coordinator Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of front desk coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for front desk coordinator
  • Complete authorizations
  • Professionally manage all incoming calls by answering the phones promptly and ensuring that the caller is directed appropriately
  • Prepare sign-in and security logs and ensure they are properly recorded
  • Receive, sort, log, and distribute incoming mail and packages and organize and send outgoing mail and packages
  • Order office supplies and manage inventory levels
  • Coordinate and track service calls for office equipment
  • Assist with office event planning and other department projects
  • Receive and review all incoming correspondence
  • Remove all deliveries from loading dock and deliver to appropriate personnel
  • Provide support with overflow work from other departments, which includes performing administrative tasks related to tracking issues, creating files, scanning documents, and mailing and faxing documents
Qualifications for front desk coordinator
  • A minimum of 1 year work experience in Reception or Office Management
  • Proficiency in Microsoft Office functions
  • Ability to work independently in a fast paced, often stressful environment
  • Cerner and IDX schedule system trained
  • Enthusiasm, passion and willingness to learn our technology
  • Proficient at Microsoft Office Suite and Google Apps in both Windows and Mac environments
2

Front Desk Coordinator Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of front desk coordinator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for front desk coordinator
  • Greeting and assisting visitors / patients
  • Receiving and triaging messages
  • Taking patient information and entering into system
  • Retrieving patient files
  • Assisting the office with clerical duties
  • Assisting with other projects and administrative tasks, as needed
  • Provide back-up duties for work order ticket delegation
  • Provide back-up duties as needed within the Facilities team
  • Research projects for building and event-related services and products
  • Partner with Safety and Security coordinator as needed to maintain program records
Qualifications for front desk coordinator
  • Willingness to learn new technologies as needed
  • Ability to self direct and execute with little supervision
  • 1+ year of experience in a Front Desk, Receptionist and/or Coordinator role
  • Minimum of 4 years’ experience in a fast-paced administrative role
  • Ability to consistently deliver a high level of customer service
  • Provide registration services for various programs available to Teammates
3

Front Desk Coordinator Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of front desk coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for front desk coordinator
  • Responsible for obtaining necessary medical records blood type and Alpha Fetal Protein (AFP)
  • Greet, check-in, and assist all associates and visitors in a warm and inviting manner
  • Contribute to team objectives by accomplishing related tasks and goals as needed
  • Appropriately handle confidential issues on a daily basis
  • Provide excellent customer service as the first point of contact for the Office of the President
  • Greeting clients and/or guests
  • Greets, directs, communicates and interacts with customers (internal & external), vendors, and company personnel in a positive and proactive manner
  • Answers and directs incoming calls - ability to operate a multi-line phone system
  • Provides administrative support, including the preparation of spreadsheets
  • Processes customer and in-house orders
Qualifications for front desk coordinator
  • 1 year reception or front desk experience required
  • Salon background preferred
  • Self-motivated, independent, well-organized and able to work independently with minimal supervision the ability to work well in a team environment
  • Oversee current office supply inventory, order new inventory within budget
  • Ensure that established office procedures are followed consistently
  • Must have at least 3 years of previous experience in a medical front office
4

Front Desk Coordinator Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of front desk coordinator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for front desk coordinator
  • Coordinates special ship process
  • Functions as a contributing member of the facility and company
  • Maintain general cleanliness and appearance of the reception desk and adjacent areas
  • Respond to all assigned tickets in a timely manner
  • Demonstrate ability to handle all reception situations that may arise with or without problems
  • Oversee special administrative projects, including overflow work from department and executive assistants
  • Look after special administrative projects, including overflow work from department and executive assistants
  • Perform office duties including, but not limited to, handling incoming and outgoing mail, entering data into basic tables, reports, or spreadsheets, making copies, and monitoring and ordering office supplies
  • Assist in reserving ground transportation and accommodations
  • Maintain organized and presentable public spaces in the Dean’s Suite, including the front desk, lobby waiting area, and conference rooms
Qualifications for front desk coordinator
  • Arrive to work groomed and ready to work by scheduled time
  • Knowledge of a variety of computer software applications in word processing, spreadsheets, and (MS Office products)
  • Greeting visitors and answering a very busy phone line!
  • Operating the mulit line phone system, screening calls and directing them to the proper person
  • Serving as a message center for agency personnel who are out of the office or not available
  • Transferring calls and messages to and from the answering service
5

Front Desk Coordinator Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of front desk coordinator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for front desk coordinator
  • Monitor and create safety policies and procedures and ensure the attentiveness and efficacy of the network safety staff
  • Create and implement the logistical policies & procedures to facilitate network events for internal and external participants, including scholars, school and network faculty, parents, board members and other external visitors
  • Maintain network aesthetics at a high level based on Success Academy standards through close work with network service providers
  • Manage office supply procurement to ensure that all materials are in stock and network staff requests are fulfilled, while tracking expenditures
  • Oversee facilities renovations, from project start to completion, ensuring that contractors’ work is timely, of high quality, and on budget
  • Be the first point of contact for basic on site technology support and repairs
  • Develop and maintain positive relationships with vendors and building staff
  • Incoming and outgoing mail coordination
  • Maintain client records, assist with client files and scanning
  • Organize client and internal events, conference and meeting room bookings
Qualifications for front desk coordinator
  • Positive, outgoing and friendly attitude
  • Collaborative attitude and team work-orientated
  • Punctuality is an absolute must
  • Keeping reception area neat
  • Professional appearance and friendly demeanor
  • Solid work history and great references

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