Meetings & Events Resume Samples

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M McLaughlin

Maximillian

McLaughlin

26706 Adriana Islands

Boston

+1 (555) 224 8033

26706 Adriana Islands

Boston

Phone

p +1 (555) 224 8033

Experience Experience

New York, NY

Meetings & Events Project Analyst

New York, NY

Bahringer and Sons

New York, NY

Meetings & Events Project Analyst

Assist with on-boarding of new employees as requested
Manage administration of documents and SOP's for access to team
Review expense reconciliation cross-checking payments to invoices
Special projects as assigned by Compliance Operations Manager
Validate compliance with hotel and entertainment policy
Review unreconciled payments to invoice
Review and validate attendee guarantee

Phoenix, AZ

Head of Meetings & Events Operations

Phoenix, AZ

Jenkins, Gutmann and Weissnat

Phoenix, AZ

Head of Meetings & Events Operations

Manage the performance of employees through performance reviews and provide coaching and feedback for development
Implementation of BCD M&E standard operating procedures (SOP) and the development and implementation of customer specific SOP
Ensure all audits, procedures and process improvements are conducted to meet Scorecard objectives
Promote employee growth, development and success through training and goal discussions
Forecast staffing, manage staff to actual volume and at or below budget
Ensure correct and efficient use of meeting planning database for accurate client reporting, invoice back up and savings reporting
Implement procedures and monitor negotiated savings on total meeting spend to ensure client expectation of savings/cost avoidance is met

present

Houston, TX

Sales Executive Meetings & Events

Houston, TX

O'Kon-Bayer

present

Houston, TX

Sales Executive Meetings & Events

present

Perform all tasks as directed by the Manager in pursuit of the achievement of business goals
Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager
Work closely with Revenue Manager to ensure guestroom rate and DDR integrity
Other Duties as assigned by the Assistant Director of Event Sales
Work closely with the Assistant Director of Event Sales in the creation of new theme menus, special events and service standards
Service manager for Property Site Visits
Actively participate in training and development programs and maximize opportunities for self-development

Education Education

Bachelor’s Degree in Related Field

University of Washington

Bachelor’s Degree in Related Field

Skills Skills

Advanced level proficiency with Microsoft Excel, proficiency with Access and PowerPoint
Team player, with an energetic personality, quality minded, focused, committed, able to work independently in a fast paced, matrixed organization
Ability to work collaboratively with others and navigate complex decision making process
Proven ability to influence cross-functional teams
Meets client deadline by providing availability grid based on client standards, and reviews results and recommendations with client and team
Negotiates supplier contracts prior to finalization, ensuring both program specific and generic terms and conditions are accurate and legally protective of both the client and American Express Meetings & Events M&E and the client, including attrition dates, cancellation policies, etc. Uses appropriate authorization and addendum form to ensure consistency and accuracy
Utilizes knowledge of domestic and international destinations to recommend appropriate sites. Maintains knowledge of new destination options, value-priced destination options and promotional offerings
Strong leadership skills with a proactive participative style
Ability to work independently and work collaboratively on competing priorities in a rapidly growing, fast-paced interactive, results-based team environment
Strong written, verbal, and presentation skills are critical

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15 Meetings & Events resume templates

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Coordinator, Meetings & Events Resume Examples & Samples

Develop and deliver meetings and events with 25+ internal and external attendees
Develop Request for Proposals (RFP) and source various properties based on expected needs
Work with online registration partner to develop and monitor attendee lodging, travel, and participation for events and meetings
Manage project timelines and budgets associated with a meeting or event
Onsite management of meetings and events
Facilitate the process for all necessary legal contracts and requirements
Develop communication materials for use with attendees
Interact with customers, staff, and vendors regarding meeting specifics
Ensure all onsite branding aligns with identity guidelines for all brands, and assist other team members in adhering to such
Supervise external vendors in support of initiatives

Meetings & Events Setup Coordinator Resume Examples & Samples

Utilize the client’s Event/Meeting Management System to reserve and confirm meeting requests
Provide all conference room set-up services as requested by the client, which includes (but not limited to) planning, booking, set-up and break-down, regular inspections, and occasional standby support
Proficient in setting up and troubleshooting Audio/Visual & Video Conferencing equipment for meetings and large on-site events
Conf. room setup and breakdown
Assist with food and beverage service set-ups as requested
Operate movable room partitions
Perform inspections of meeting and conf. rooms and initiate work orders for repairs as necessary
Develop and “run” checklists for each room on a scheduled basis to ensure functionality of room lighting, supplies, and equipment (projectors, VTC, etc.)
Field employee/customer questions regarding the Conference Center and available services (e.g., room availability, layout, AV support, etc.)
Low level troubleshooting of IT (LAN connections) and Telecom (wall phones and Polycom phones)
Initiate IT work orders, as necessary
Assist customers with video teleconferences, linking equipment with single or multiple sites by interfacing with the remote A/V team
Install Microphones in conference rooms as needed
Assist the on-site Meetings/Moves Coordinator with any administrative tasks and special projects as needed
Takes initiative in rendering services and responding to client needs
Assists other Lab Services and Shipping/Receiving associates as necessary
Responds to direction as provided
Must have excellent written and verbal communication and customer service skills
Adept as a team member and individual contributor
Excellent organization and prioritization skills
Ability to read and comprehend SOP’s
Maintain a high level of customer satisfaction
Must be able to prioritize and manage work load
Continuous improvement mentality. ‘Can do’, solution-oriented attitude
Position requires bending, stooping, reaching up, and lifting up to 50 pounds
Must be able to use a computer. Familiarity and experience with Microsoft Windows and Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Outlook)

Manager, Meetings & Events Resume Examples & Samples

BA degree (Marketing or a related discipline) or Associates degree and/or the equivalent in training and experience or minimum of two years event planning experience in a corporate setting
2-4 year’s minimum experience in trade shows and events, experience in the business aviation industry a plus
This role requires up to 30% travel (both US and international) to properly carry out the duties of the position
Experience in maximizing trade show impact and ROI
Proven track record of creating and managing trade shows and event programs
Can confidently and professionally interact with all levels of internal and external personnel
Accountable for a trade show budget plus operational expenses of team
Experience managing advertising agencies and marketing vendors. Global / international experience a plus
Highly organized and analytic. Meticulous/thorough with details Project management skills, with proven ability to define projects and successfully manage timeline and deliverables
Ability to communicate clearly both verbally and in writing. Excellent at presentation skills
Demonstrates a high level of computer literacy, specifically MS Office suite (including Word, Excel, PowerPoint, Outlook and the Internet – MS Project experience a plus)
Ability to be flexible and work under pressure to meet strict deadlines in a team environment. Manage multiple deadlines simultaneously
Must be a self-starter and work effectively with limited direction and the ability to think independently and problem solve creatively
Strong customer service skills and interpersonal skills suitable for interacting with multiple office locations

Meetings & Events Operations Manager Resume Examples & Samples

Bachelor's degree. MBA a plus
5-7 years of business experience
Management of people is a plus
Minimum of 2 years Corporate Meetings Management industry experience
Minimum of 4 years client management experience
Experience in Pharmaceutical industry meeting management required
Experience in leadership of event or meeting management teams or equivalent preferred
Proven ability to promote change and efficiencies within an organization
Program management system and meetings industry technology experience preferred
Prior experience in effectively handle multiple projects/demands
Strong knowledge business financials, contracts and service levels
Demonstrated ability to think conceptually, using strong analytical skills
Excellent interpersonal and communications skills and experience at managing client expectations
Demonstrated superior organizational abilities
Ability to lead, influence and motivate others - indirect reports, internal and external
Outstanding presentation skills
Outstanding negotiating skills
Demonstrated client relationship skills
Ability to travel by airplane, boat, rail and/or car
CMP and/or SMMC designation a plus

Meetings & Events Planning Manager Resume Examples & Samples

6+ years experience in a formal meeting planning, events or conventions role
Formal or informal people management and talent development experience
Project Management experience
Bachelor’s degree in business, marketing, communications or advertising
Meeting planning or conventions experience in the medical device or healthcare industry
CMP (Certified Meeting Planner)
Strong vendor management experience
Advanced Microsoft Office Suite experience and familiar with Medtronic systems such as Siebel, Cvent, eCats, Expense Express, would be helpful

Meetings & Events Team Leader Resume Examples & Samples

Minimum of five years experience in leadership of event or meeting management teams or equivalent, at least 2 of which are in procurement, required
Proven people leadership skills
Experiences in hotel buying required
Proven negotiation skills
Knowledge of domestic/international hotels and destinations required
Knowledge of travel supplier operations, overall capabilities/range of services
Program management system experience preferred, especially with an online sourcing tool. Understanding of and ability to effect win/win solutions
Prior successful experience in developing and maintaining key client and supplier relationships
Strong knowledge of program/event management and budget maintenance tools including Cvent and Lanyon
Power point and Excel skills required
Strong ability to interact with client contacts at a meeting level and key contact level, when needed
Program management system and meetings industry technology experience preferred,
Proven aptitude for analytical skills required
CMP designation a plus

Senior Manager, Group Meetings & Events Resume Examples & Samples

A minimum of six (6) years of professional experience with a minimum of two (2) years of Sales, Marketing, or Revenue Management leadership experience
Presentation and public speaking skills
Strategic planning experience
Project management and leadership experience
Ability to direct and motivate direct and non-direct report
A minimum of eight (8) years of professional experience
A minimum of four (4) years of experience in Sales or Revenue Management leadership of a larger group hotel, multiple hotels or equivalent

Meetings & Events Sales Executive Resume Examples & Samples

Effectively taking client enquiries, for all range of Meetings & Events
Working closely with the Sales team to ensure maximization of all revenue generating opportunities
Leading a positive selling culture within the team and the hotel promoting active selling of all areas

Meetings & Events Team Leader Resume Examples & Samples

Minimum of five years experience in leadership of event or meeting management teams or equivalent
Proven people leadership skill and impact of large teams
Knowledge of meeting sourcing and or planning as required by account portfolio

Sales Executive Meetings & Events Resume Examples & Samples

Responsible for Small to Medium sized Events / Groups as approved by the Assistant Director of Event Sales
Assemble and distribute consistent, concise group resumes and banquet event orders that clearly represent a convention's every requirement for all departments
Work closely with the client and key hotel departments throughout the duration of their conference, being available to assist them at the appropriate times, driving excellent MSTS scores
Responsible for the successful outcome of assigned programs from pre-arrival through to post-departure
Work closely with the Assistant Director of Event Sales in the creation of new theme menus, special events and service standards
Oversee activities and guest experience related to the appropriate delegate packages
Maintain files, records and reporting as it pertains to: budgets, contacts, planning activities, time lines, contracts, purchase orders and post meeting notes
Service manager for Property Site Visits
Exceed corporate expectations regarding signature secret shoppers
Other Duties as assigned by the Assistant Director of Event Sales

Sales Executive Meetings & Events Resume Examples & Samples

Hospitality degree or equivalent
Proficient knowledge of Microsoft Office and Opera Sales
Proven ability to creating new business opportunities
Assertive, professional and positive with a proven ability to develop in a team environment

Meetings & Events Web Developer Resume Examples & Samples

Bachelor's degree required
Web development experience required
Understanding of client/server principles and web products such as HTML and flash technology preferred
Understanding of Group Travel processes preferred
Proficient in Microsoft products (Word and Excel)
Presentation experience preferred
Cvent experience preferred

Partnership Manager Nordic Meetings & Events Resume Examples & Samples

Work with the local sourcing teams in order to Support enhancement /maintenance of team’s productivity
Leadership program implementation to drive business
Leveraging synergies must identify and implement benefits for the two parties
Manage supplier´s Calendar Management (visits, marketing actions etc)
The coordination of supplier´s actions will enhance relationship consolidation at differents levels (OM, TLs, ACMs, MPlanners) and will give consistency to the strategy across the board
Support the supplier enablement team with sponsorship management for internal events
Looking for cost avoidance and savings
Reporting internal/external in order to focus our team and evaluate supplier´s performance
Fam trips and supplier´s gifts control under M&E compliance policy
Extensive experience with organizing events and coordination on-site
Strong knowledge of the Meetings and Events Business and of external competitor activity and market trends
Strong experience on leading Teams
High knowledge of our Company at global level
Strong negotiation (internal/external), networking and influencing skills
Strong financial, strategic and analytical capabilities
Strong business opportunities identifier
Ability to build partnerships, influence and drive results through others
Highly organized & detail oriented with a very strong focus on process, trends, and root cause analysis
Autonomy/Problem Solving & Decision Making
Excellent oral and written communication skills in English. Other languages will be a plus
Willingness to travel, e.g. customer visits, onsite

Manager, Meetings & Events Resume Examples & Samples

Stakeholder Management: Partner with commercial and training colleagues to activate strategies; develop tactical approach while partnering with cross-functional teams, and deliver to plan with appropriate level of agility in a matrixed, fast paced environment. Understand goals and objectives for various events and take a pro-active approach within the planning and execution of current and future events
Cost Efficiency: Support initiative to develop budget planning, vendor selection (hotel contracting, production company), and implementation model across multiple BUs to optimize spend
Project Management: Development and implementation of event timeline and action plans to drive accountability
Compliance: Collaborate with Marketing and PRC for submission of event materials for review and approval
Communication: Produce pre-event preparation communications and post-event assessment including event analysis, identifying gaps and areas of opportunity, and drive recommendations for change to streamline and improve overall efficiency
Fiscal Responsibility: Manage vendor contracts, annual forecasting, budget and monthly accruals associated with the respective events executed and tasked with making budgetary decisions based on experience and perceived value
Executional Excellence: Conduct site visits and evaluate vendor services and venues according to industry standards and stakeholder requirements and communicate and gain buy-in on recommendations. Establish standard operating procedures and best practices to ensure efficient replication and business continuity
3+ years pharmaceutical/healthcare events management experience
Extensive understanding and application of event planning principles, concepts, practices and industry standards
Listen, learn, communicate, problem solve with diplomacy
Agile, organized, and has a passion for excellence
Good written and verbal presentation skills
Prior experience of managing large budgets and funds allocations
Proactive planner, anticipating needs and setting expectations/milestones to meet goals
Ability to manage at all levels of a matrixed organization - leadership, peers, and reporting relationships
Proficient with MS Word, PowerPoint, excel, and other systems to manage day-to-day
4-year degree or combination or compelling combination of experience/education
Travel 20%+ including weekends

Administrative Agent Meetings & Events Resume Examples & Samples

Kennis van de administratieve processen, procedures en systemen binnen de pharmaceutische industrie
Uitstekende kennis van de Nederlandse taal
Kennis van de Engelse taal in woord en geschrift
Communicatieve vaardigheden

Meetings & Events Program Manager Resume Examples & Samples

Experience of working in a similar M&E role
Demonstrable understanding of the M&E industry and knowledge of the service areas of CWT Meetings & Events specifically live events management and venue finding but ideally also group travel, and strategic meetings management
Strategic and commercial acumen with ability to manage event budgets and an ability to use business intelligence to drive innovation
Proactive, enthusiastic and charismatic approach to meeting supplier M&E objectives and a flexible, can-do attitude to work in general
Good presentation, interpersonal and written/verbal communication skills when working with clients and colleagues of all levels, able to present ideas and results clearly and effectively and to influence supplier decision making
Ability to work under pressure and prioritise workloads whilst maintaining attention to detail and meeting agreed deadlines
High level of initiative that will support the attainment of CWT Meetings & Events growth objectives in the short and long term
Self-motivated and able to work independently and as part of a team in a busy office environment
A team player, able to be approachable yet tenacious especially around best practice process and behaviour
Ability to maintain a high degree of loyalty, integrity and discretion
IT literate with experience of using Microsoft Office tools and database tools

Meetings & Events Operations Supervisor Resume Examples & Samples

Ensure team members understand roles and responsibilities and provide service excellence to aligned internal customer base
Drive the talent management process to ensure the hiring, on-boarding, development and retention of staff
Manage employee performance and engagement, including recognition and reward program for the team, as well as coaching and role development
Forecast and manage staffing levels, capacity and skill levels with data and reporting
Ensure programs are monitored, measured, reported, and audited via client and internal policies and procedures
Partner with Operations Management to understand client specific delivery requirements and assist in launching new initiatives or program changes as appropriate
Liaise and partner with internal support departments and vendor partners which require their input/services to drive SMM operational projects
Review, refine and maintain processes (including Americas Operations Manual) and drive for continuous improvement
Act as escalation point of contact for customers and team for timely resolution of program delivery issues
5-10 years of meeting and event operations experience 5+ years of supervisory/lead experience
CMP designation an asset, formal Project Management designation and training an asset
College diploma or degree in related field
Computer proficiency on the mac platform preferred
Ability to effectively manage and communicate with clients
Strong communications skills: verbal, written and presentation skills
Knowledge and experience working within a Strategic Meeting Management Program
Knowledge of web based meeting management tools is a plus

Meetings & Events Ambassador Resume Examples & Samples

Supports overall meeting strategy as a part of a Global and EMEA wide central meeting solutions team
Supports meeting solutions leadership team and Program Manager with managing strategy, policy, and communications
Acts as administrator and expert in meeting technology solution (Cvent) and provides customer service for first line of questions
Responsible for consultation and creation of basic registration websites in client’s meeting technology tool
Acts as gatekeeper for the meeting registration process ensuring the strategy by meeting type is being utilised and appropriate support services are offered
Maintains database of meeting activity – updating both historical and future entries via direct contact with planners and internal meeting owners
Assists with communication strategy – writing, proofing, and dissemination in coordination with leadership team
Provides key input into meeting specific and monthly/quarterly reporting processes and data
Occasional end to end planning of small – medium business focused meetings including, but not limited to, requirement gathering, expectation setting, site selection, review, destination analysis, costing, supplier referrals, onsite coordination, budgeting and reconciliation
Support standard operating procedures and the continuous improvement process necessary to keep the program and strategy moving forward
Presentation Skills
IT Skills – Thorough understanding in all aspects and Tech Savvy – good working knowledge of Cvent
Specific Skills – M&E Industry skills, customer facing skill set
Customer facing experience

Meetings & Events Project Analyst Resume Examples & Samples

Special projects as assigned by Compliance Operations Manager
Manage administration of documents and SOP's for access to team
Assist with on-boarding of new employees as requested
Business experience or college degree
Meeting planning skills preferred
Ability to communicate effectively and professional with all levels of management and clients
Advanced oral and written presentation skills required
Appearance needs to always be neat and professional
Proven organizational skills
Ability to handle multiple demands
Ability to work accurately and timely – in order to meet deadlines
Ability to be flexible and handle change well
Microsoft Word and Excel skills –Intermediate level

Planner, Meetings, Events & Tradeshows Resume Examples & Samples

Consult with assigned business leaders within marketing and sales to determine objectives and requirements for proposed annual conferences and national tradeshows. Recommend tradeshows and/or conferences that will help drive their primary business unit objectives and the overall objectives of the company
Chair tradeshow/conference kickoff meetings. Establish budgets, create timelines, recommend sponsorship opportunities, and determine event committee
The Planner is responsible for, but not limited to, several tasks associated with approved shows and conferences
BA degree or equivalent experience
Must have or be working toward obtaining CMP or CTSM certification
Minimum 5 years of experience in planning and managing events, tradeshows and meetings
Medical device industry experienced preferred
Advanced proficiency in Microsoft Office suite (Word, Excel, and PowerPoint) is required. Working knowledge of Microsoft Access is favored
Able to quickly learn new tools easily
Excellent written and verbal communications skills as well as above average interpersonal abilities
Must be very detail-oriented with excellent organizational skills, and must be able to multi-task, meet tight deadlines, and maintain composure under pressure in a fast-paced environment
Being a creative thinker, problem solver, team player, and self-motivated are essential qualities

Category Manager, Meetings & Events Resume Examples & Samples

Develop and implement sourcing and demand management strategies for Meetings & Events spend. The strategies fully leverage the Novartis US, North American, and, where possible, global spend of Novartis across all divisions in accordance with Company policy and procedures, in line with Company standards and other Company stakeholder requirements
Establish, maintain and develop a strong national, regional, and global strategic sourcing network and strong relationships with the internal customer community to challenge existing practices and to drive for innovation and continuous improvement
Ensure high level of senior key stakeholder support in spend category through implementation of approved sourcing and demand management processes and communication of sourcing value proposition across US locations
Act as a pro-active point of contact for third party suppliers as well as internal and other stakeholders representing all Novartis functions and divisions
Align local initiatives with North American and Global category management and PLS Meetings Management strategies and ensure sharing of best practices
Manage the implementation, measure the results of agreed strategies, and establish timely and transparent communication to key stakeholders and the sourcing network
Seek and share best practice and develop synergies among North American sourcing and Meetings Management stakeholder teams in key areas such as market analysis, cost modeling, risk analysis, benchmarking, eRFx, and development of sourcing strategy
Build and manage strong project teams in multi-layered, complex environment and deliver results in line with Company and Sourcing targets and according to Company standards
Support departmental supplier diversity goals
5-10 years of Procurement experience. Extensive experience in category and demand management, as well as negotiating
A proven record of accomplishment in driving complex, multi-functional projects and large change management initiatives, focused on measurable, compliance with requirements and client satisfaction
Strong commercial background including contract management, best sourcing practices and specific category knowledge
Experience in interaction with Senior Management and company-wide change management
Functional knowledge of e-procurement
Experience in Category Management Process, especially for Meetings and Events categories of spend
Demonstrated knowledge of sourcing project management
Knowledge of sourcing systems and processes

Manager, Meetings & Events Resume Examples & Samples

You communicate clearly and concisely, both, orally and in writing
You work independently, and under the direction of the manager
You exercise good judgment and decision making and escalates matters to management when appropriate
You possess strong critical thinking and active listening skills
You have a strong willingness to apply creative thinking to routine and new events
You possess an obsession to deliver great customer and business partner service
You have strong collaboration skills with team and create positive work environment
You have demonstrated exceptional organizational skills
You manage resources effectively within a work/project team
You plan, manage and execute multiple events simultaneously
You have managed small to mid-sized budgets
You can negotiate with vendors
Possess a thorough knowledge of contractual language pertaining to meetings and events
Develop online invitations and registration web sites using StarCite and Insight Express technology

Head of Meetings & Events Operations Resume Examples & Samples

Forecast staffing, manage staff to actual volume and at or below budget
Responsible for personnel recruiting, hiring, training, and separation
Manage the performance of employees through performance reviews and provide coaching and feedback for development
Promote employee growth, development and success through training and goal discussions
Ensures company processes and policies are followed
Implementation of BCD M&E standard operating procedures (SOP) and the development and implementation of customer specific SOP
Implement procedures and monitor negotiated savings on total meeting spend to ensure client expectation of savings/cost avoidance is met
Ensure all audits, procedures and process improvements are conducted to meet Scorecard objectives
Monitor service issues and problem resolution with customer via direct contact and survey follow up
Interact with client and customers at every opportunity
Maintain a broad base knowledge and relationship of all key Meeting Hosts and keep Managing Director, APAC apprised of these key people
Oversee customer specific reporting requirements; review reporting to identify, benchmark and monitor trends and impact on business plan, verify accuracy of reporting and recommending program change opportunities
Lead consultation on technology solutions with technology personnel
Ensure correct and efficient use of meeting planning database for accurate client reporting, invoice back up and savings reporting
Approve all program related check requests, purchase orders, trip pay and expense reports

Key Account Manager, Meetings & Events Resume Examples & Samples

To increase the volume of Meeting and Event related revenue from your designated accounts though the implementation of Account Management practices and the development of mutually beneficial partnerships for Strategic, Key and National Accounts
To leverage and drive performance from those accounts where a “preferred relationship” agreement is in place with Accor
To identify new business opportunities with existing and new clients through a process of identification and research on the account requirements, and subsequent fit with Accor Hotels
To fully utilize the tools and processes made available by Accor to assist in the management of designated accounts and lead generation, including ANAIS
Drive performance of this segment to meet the individual hotel targets and this segments overall revenue delivery for the budgeted period
To collaborate with the National Sales and DOS in the Hotel in the development of the strategic plans for the segment
Strive to deliver above market performance for your allocated segment, further enhancing Accor’s market share
Bachelor’s degree and/or diploma with 5+ years in hospitality, minimum of 5 years in a hotel or Global Sales position
Demonstrates strong communication, presentation, negotiation and leadership skills
Languages: Fluent in English, both written and verbal. Knowledge of Arabic is an asset

VP Global Sales, CWT Meetings & Events Resume Examples & Samples

Related undergraduate degree and a minimum of 10 years of related experience in the sales or service industry. Meetings and Events sales experience along with graduate degree or MBA is a definite asset
Knowledge of and proficiency with all MS Outlook, Excel, Word and PowerPoint. Knowledge of CRM and related travel software technologies
Excellent oral/written/interpersonal communication skills. Fluent in English (both orally and in writing). Additional languages a plus. Strong financial, analytical, and strategic thinking skills. Consultative approach, with a background in meetings and events preferred
Strong attention to detail. Self-motivated with a sense of urgency. Ability to collaborate and work well in team environments, especially cross functional teams. Ability to work effectively within a multicultural environment. Ability to build and present a business plan internally and to the client. Ability to negotiate effectively within multicultural business environment
Up to 50% of travel may be required. Work in an office or home office environment using a computer for a significant amount of time
LI-RT
FB

Business Controller, Meetings & Events Resume Examples & Samples

Develop and implement admin policies and procedures, ensuring process efficiency and service quality
Liaise with M&E / Market LFO team on monthly queries
Act as first point of contact for tax issues with the key support of Controllership and external tax advisors
Support annual audit by providing information and answers to external auditors
Monthly update of POWER PLAN tool to assist in monitoring sales and revenues results by client, by team, …, and compared to commercial plan
Analyze meetings and events trends to predict short-term and long-term staffing needs to maintain operational objectives while meeting business unit productivity goals. Create capacity planning reports to be used by the Customer Service Manager to build staff and allocate resources
Implement performance metrics and leading indicators to help in the management of business
Responsible for the overall management of the accounting staff, including team members’ selection, training, evaluation, coaching and development
Execute other related duties as assigned
University Degree in Accounting, Finance or related field preferred
High-level of proficiency in common office software (MS Office)
Extensive experience of working in accounting
Proven exceptional oral and written communication/presentation skills; they would be expected to influence others with new ideas and concepts
Attention to detail, thoroughness and high level of accountability

Program Operations Manager, Meetings & Events Resume Examples & Samples

Maintains consistent communication necessary to strategic planning, business resiliency and client decision-making
Ownership of Services Level Agreements/Scorecard metrics and supporting strategies
Ensures that quality processes and tools are incorporated into all daily activities to drive process efficiencies and standardization
Responsible to drive proactive stakeholder management/change management resulting in increased adoption of services and strategies
Key accountability to partner with operations for mutual client success
Minimum 8 years of Meeting/Event Management experience required
Significant Pharmaceutical Industry experience required
Proven leadership and experience managing a staff
College diploma or degree in related field
CMP, SMMC, CMM designation an asset
Project Management designation/training an asset
Strong communications skills both verbal and written
Detail oriented. Strong Financial Acumen
High sense of urgency to meet deadlines and contract obligations
Ability to remain calm and composed under stressful situation
Act as a role model to create an agile, change-adept department
Ability to travel 20%+
LI-EH

VP, Global Operations, Meetings & Events Resume Examples & Samples

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, Culinary Science, or related major plus 6 years’ experience in Operations or related professional area; or related work experience
12+ years of business management leadership experience
Direct management of complex budgets in excess of $12M direct and indirect costs
Direct experience managing cross functional project teams
Direct experience leading teams to identify and frame opportunities
Graduate/post graduate degree
Event Operations Management and/or Group Sales Management
Owner and Franchisee relationships
Solid track record of advancing business direction and strategies and for delivering results
Understanding of product-centric, innovation, design, and user experience
Knowledge of competitive landscape and must be able to remain current with industry trends & connected in discipline-related forums
Experience introducing and implementing cutting edge ideas; conception through final delivery
Ability to articulate new concepts clearly and in a compelling way
Ability to coach and develop design teams, teaching about the business and building an entrepreneurial spirit
Strong negotiating, influencing and problem resolution skills
Proven ability to effectively prioritize and execute tasks in a high-pressure environment
Knowledge of business environment, service requirements, and culture
Deep understanding of and ability to manage to corporate financial practices and goals, including drivers of process costs
International work experience (non-US)
Hotel Operations leadership

Senior Financial Analyst, Meetings & Events Resume Examples & Samples

Bachelor’s Degree, Finance or Accounting
4 years of relevant experience
Systems: Hyperion Essbase, Hyperion Reporting and Planning, Oracle 11i
Attributes: Decision-Making, Process Thinking, Consulting Skills, Planning, Financial Analysis, Business Communications, Accounting principles, Proficient with Excel and PowerPoint

Senior Meetings & Events Sales Executive Resume Examples & Samples

Previous sales experience, ideally within a corporate hotel
Excellent standard of written and spoken English and numeracy
To be approachable and a team player
Emphasis on attention to detail
High standards of personal presentation
Good working knowledge of Microsoft office. Experience of a computerised diary/booking system would be beneficial
Experience of, and the ability to show initiative in a pressured environment
Experience of, and ability to show initiative in, a pressured environment

Meetings & Events Resume Examples & Samples

Advises Meeting Management Team and customer of initial deposit requirement, and secures payment
Responsible for updating designated meeting management systems with accurate financial and estimated budget and cost savings information as needed
Maintains tracking information of assigned and canceled programs in designated meeting management system
Maintains accurate records, system input, and complete file management as outlined in American Express M&E and client policies and procedures

Senior Manager, Meetings & Events Resume Examples & Samples

Directs team in the development of strategic meeting & event activities that support BSC divisions & functions, provides guidance to team on organizational priorities
Recruits and maintains high quality staff. Determines team structure that best meets business needs. Recommends business model enhancements to management
Coaches and develops staff. Identifies growth opportunities and assists employees in attaining career goals. Motivates individuals to achieve results
Develops and implements department objectives and strategies and ensures employee activities support department goals
Communicates proactively to senior management and stakeholders. Champions meeting & event strategies and achievements throughout the organization
Fosters strong relationships with key customers, both internal and external, to achieve department goals. Initiates, facilitates and collaborates across Boston Scientific to ensure executional excellence
Manages vendor relationships to ensure departmental objectives are met
Provides direction and establishes solutions in support of continuous improvement
Sets metrics and reporting to evaluate team output and impact. Identifies areas of improvements and new opportunities to meet organizational goals. Implements solutions and makes recommendations to improve performance and impact
Maintains and enhances knowledge of event industry trends and best-in-class practices as related to responsibilities
Bachelor's degree plus 7-9 years of related work experience or an equivalent combination of education and work experience managing corporate events, conferences and tradeshows
Budget and people management experience required
Certifications such as CMM, CMP or CMP-HC

Attendee Coordinator, Meetings & Events Resume Examples & Samples

Phone Management - answering attendee calls/questions, monitoring voicemail throughout the day and action any items in a timely manner
Email Management - answering attendee questions, checking team email periodically throughout the day and action any items in a timely manner
Participant Changes - rooming list changes, roommate pairings, travel changes (flight/ground), date changes, activity changes, housing, any and all manual changes requested by the participant or from the M&E planner(s) and track changes in registration tool
Reporting - producing reports that are designed for the client along with any ad hoc reporting as needed. Reporting needs will be for internal and external customers and must meet the agreed upon deadlines of the planner and the client
Physician Reporting - provide accurate reports and data that meet clients regulatory requirements
Vendors - Communicate with vendors regarding attendee data reports, and other project related information
Payments - submit all program payment data to client and Planner to ensure payments are issued to attendee; submit post-program data including final bill information to Planner
Consultation - sharing knowledge/experience with the Meetings & Events Planner and/or Group Air Planner to assist them in working with the Web Builder and the client to build a website that will serve the client and CWT Meetings & Events needs. This includes consulting on best practices for building the external site as well as the reports that will be required
Fulfillment - assist Planners in fulfilling meeting collateral including meeting materials, on-site materials, name badges and tent cards
Shipping - manage on-site shipping for programs and maintain all tracking information
Program file management - manages program files including physician contracting, registration reports, hotel reports, and archiving
Project Management - assist planners with specified aspects of the meeting critical path
Strong computer proficiency in Microsoft office suite, with excellent Excel skills
Knowledge of web based registration tools (Lanyon) is a plus
Ability to remain composed under stressful situations
Strong multi-tasker who works well under pressure
Ability to travel to programs as needed
Excellent Customer Service
LI-EH

Operations Manager, Meetings & Events Finland Resume Examples & Samples

To coach and mentor team members in order to develop and improve performance
Delivery of industry leading customer service and the customer experience
Managing daily operations as well as driving the creation of future processes
Performance management, motivation and development of a team, develop and manage the training plan
Compliance to preferred partner programs, responsible for supplier optimization
Achieve or exceed all metrics and service level agreements, goal and result oriented
To manage the recruitment and selection process
Deliver excellent verbal and written communication with extreme attention to detail
Comply with Meeting & Event technology usage as required
At least 4-6 three years of relevant working experience of operational management within the meetings industry, eager to learn more
Strong proven leadership, influencing and negotiation skills
Team player experienced in constant people development and management
Ability to understand and act on the key metrics and business drivers,
Excellent proven project and change management skills, strong organizational and time management skills
Highly customer focused and service oriented
Independent decision maker and strong multi-tasker who works well under pressure
Proficient user of Microsoft Office including word, excel, PowerPoint and outlook
Fluent written and spoken Finnish and English, Swedish is an advantage

Director Global Accounts, Meetings & Events Resume Examples & Samples

Senior experience in Strategic Account Management (8-10 years’ experience in the field)
International experience
Ability to address & sell at C-Level (including within Accor)
Ability to analyze its full client business environment to lead a 360° strategic approach when applicable
Meetings and Events expert (Strong Meetings & events business knowledge)
Experience in handling complex commercial and contract negotiations
Knowledgeable in revenue management and distribution channels
Very clear understanding of business environment and stakeholders
Ability to streamline complex sales processes
Strong leadership skills to mobilize, coordinate and insure commitment of non-related contributors
Very high level of English (both written and spoken)
Excellent interpersonal relationships
Project management skills : organize, structure and monitor internal and external contributors
Proficient with Microsoft office applications: Excel, PowerPoint, Word… Also knowledge of Salesforce is preferable but not mandatory

Global Sales Coordinator, Meetings & Events Resume Examples & Samples

Maintain accurate ANAIS profiles of all accounts, with current and potential production levels, based on input and direction from manager
Organizing and distributing qualified leads to the respective hotel(s)
Serve as customer service sales support for specific business opportunity fulfillment and general needs
In the absence of a Director, execute appropriate sales process support functions including: follow-up to sales leads, tracing and updating all bookings as required. Customer interaction and advancing the sales process
Assist in the organization and coordination (event planning) of specific functions, special events and promotions handled by the Sales team (i.e. familiarization tours, sales missions, sales calls, tradeshow etc.)
Handle select project management as required by the Director Global Sales
Prepare and disseminate all month end reports, and attend all sales meetings
Provide administrative functions as required
Working knowledge of ANAIS, SFA and all related software, Excel, PowerPoint and Word are required
Detail oriented with a strong ability to multi-task
Client minded with a sales oriented personality
Proactive person who can maintain high energy levels
Influencer and convincer, high achiever and fast learner

Management Intern, Meetings & Events Asst Resume Examples & Samples

Uses EMS software to reserve, adjust, cancel, and update conference room reservations
Serves as point of contact for conference room rental clientele
Works with SkySong affiliates, tenants, and other ASU departments
Works with vendors for operational needs
Collects and processes payments for conference room reservations
Maintains conference room furniture inventory
Meets with current and future room rental clients
Demonstrated knowledge of university policies and procedures
Experience in interacting with a diverse group of clientele
Experience working effectively in an environment subject to tight deadlines and conflicting priorities
Experience using good organizational skills and attention to details
Experience maintaining effective working relationships with tact and diplomacy
Experience in exercising appropriate responses to unforeseen events while ensuring seamless execution

Meetings & Events Resume Examples & Samples

Work with the Global Account Manager Technology to conduct Strategic Business Reviews to demonstrate progress with key client stakeholders and client executives, and identify areas for improvement to achieve program objectives
Maintain strong advisory relationships with key customer stakeholders and other contacts such as clients other suppliers
Gather, maintain and report key success metrics related to the program
Support new market implementations . May support client deliverables such as Communications Plans, SOP’s, Strategic Account Plans related to the use of technology solutions being deployed
Manage activities and liaise between the client and various internal and external stakeholders including Operations, Account Management and external partners including the software providers
In some cases support or conduct user training programs related to the use of meetings technology
Provide consultation on business processes and best practices as it relates to enterprise meeting management technology
Demonstrate detailed product knowledge
On going data gathering for future product releases. Document, route and track Feature Requests – provide client with progress updates
Strong written, verbal, and presentation skills are critical
A clear, concise and structured communication style with all audiences, with ability to develop concise and compelling presentations
Excellent, analytical and organizational skills
Exceptional client service skills with a demonstrated ability to develop and maintain outstanding client relationships
Project Management, Problem Solving & Leadership
Experience with solution-focused problem solving and thinking through problems creatively
Ability to articulate complex concepts in simple terms to operational delivery and non technical staff
Ability to work independently and work collaboratively on competing priorities in a rapidly growing, fast-paced interactive, results-based team environment
From a project management perspective, candidate must have a successful track record in all aspects of the project management lifecycle
Strong leadership skills with a proactive participative style
Ability to work collaboratively with others and navigate complex decision making process
Proven ability to influence cross-functional teams
Team player, with an energetic personality, quality minded, focused, committed, able to work independently in a fast paced, matrixed organization
Technical Skills
Passion for technology, and empathy for customer’s needs. Deep passion for understanding and improving products and user experiences
Advanced level proficiency with Microsoft Excel, proficiency with Access and PowerPoint
Location- EST or CST highly preferred