Commercial Operations Manager Resume Samples

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K Schamberger

Karli

Schamberger

4448 Weber Ridges

Phoenix

+1 (555) 899 6126

4448 Weber Ridges

Phoenix

Phone

p +1 (555) 899 6126

Experience Experience

Dallas, TX

Commercial Operations Manager

Dallas, TX

Kassulke LLC

Dallas, TX

Commercial Operations Manager

Onboarding – processes and communication. Working closely with professional education and marketing teams
Responsible for overseeing conversion tracking and creative management across our buy side team
Knowledge of legal aspects and implications of contracts, terms and conditions, negotiation, etc to allow constructing contracts with minimizing risk
Financing: rates, promotional rates, financing processes/documentation and coordination with AP team
Supports Sales team in opportunity development/assessment with customers and pricing strategy, leveraging prior proposals and information on market conditions
Responsible for managing multiple Service solutions teams supporting multiple GE businesses
Responsible for developing analytics and regular reporting to our internal subscribers

Boston, MA

Commercial / Operations Manager

Boston, MA

Powlowski-Gerhold

Boston, MA

Commercial / Operations Manager

Work with location management on the continued development and implementation of Health & Safety programs, policies and procedures
Provide technical knowledge for processes and equipment to obtain optimum performance
Manage Elevator, Production, Storage, Warehouse, Packaging and Bulk Load out Departments
Utilize production personnel and equipment in a safe & efficient manner to obtain maximum capacity and performance with optimum yields and quality product
Set the example for safety. Perform Safety Audits
Plan, initiate and put into operation, capital improvement programs within the plant
Drive development of operational S.O.P.s for production process

present

Houston, TX

Opex Commercial Operations Manager

Houston, TX

Dare LLC

present

Houston, TX

Opex Commercial Operations Manager

present

Travelling extensively to meet and negotiate with Customers senior management
Track, monitor and report the assigned project/s (SFDC & Deal Machine tool management)
Scout opportunities teaming up with Sales Regional Manager
Support the Sales Force in opportunity development/assessment with Customers
Identify with Application Engineering Team the best solutions to meet Customers' "Critical to Quality" (CTQs)
Define strategy on Price and Margin and leverage ROI evaluation
Ensure compliance with contract commitments and commercial risk assessment

Education Education

Bachelor’s Degree in Engineering

Illinois State University

Bachelor’s Degree in Engineering

Skills Skills

Highly accurate with excellent attention to detail
Works well under pressure; has excellent communication skills and strong competitive drive
Strong administration/financial skills with ability to understand data/trends
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Highly organized and detail oriented, yet demonstrating flexibility in an ever-changing, fast scaling environment
Ability to apply concepts of basic algebra
Ability to work independently and make independent decisions through detailed analysis and review if necessary
Strong analytical and problem-solving skills; pays close attention to fine details and accuracy
Demonstrates a strong team mentality and able to build and maintain open and honest communication at all levels
Ability to use discretion and problem analysis

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15 Commercial Operations Manager resume templates

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Commercial Operations Manager Resume Examples & Samples

Bachelor’s degree with a minimum of 2 years’ experience in a financial services, operations, customer service setting or High School/GED diploma or a minimum of 4 years’ experience in a financial service, collection, operations or customer service setting
Minimum of 3 years supervisory or leadership experience
Minimum of 3 one or more of the following: operational knowledge of Credit Card processes, Remittance Processing and/or receivables system and call center philosophy

Commercial Operations Manager Resume Examples & Samples

Manage a department, which encompasses either a major business / function or multiple functions ensuring operational efficiency and targeted results are met
Responsible for the planning, leadership, problem resolution, analysis and reporting for assigned department
Plan and implement new methods and procedures to make daily operations more efficient
Implement recommendations for department policy changes and creates new unit policy and procedures
Consults and communicates with operations staff
Responsible for the strategic planning and short-term initiatives of department
Responsible for providing the lead on multiple projects at the department or division level
May represent the department on outside projects
Responsible and accountable for the budget process is financially accountable for department/unit
Exercise usual authority of manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations
Oversees training and development of direct reports
The position is responsible for the day to day and strategic direction of the department and requires a thorough knowledge of business, applicable regulations and affiliated technology
The incumbent must be able to plan, organize and supervise work of staff (supervisors, operations managers and support staff ) and produce results
The position works with uncertainty with discretionary solutions, possesses moderate risk to organization
Responsible for multiple direct reports at both a supervisor and / or operations manager level
A minimum of five years operations experience
A minimum five years supervisory/management experience
Knowledge of applicable products, systems and workflows
Good knowledge of process improvement methodology and business process management techniques
Ability to work individually as well as a member of a team
Masters Degree preferred

Finance Commercial Operations Manager Resume Examples & Samples

5+ years of related accounting experience
Polished and professional demeanor
Proficiency with computer platforms and applications

Service Digital Commercial Operations Manager Resume Examples & Samples

Partner with regional sales teams for development of deal strategies and lead commercial operations on Digital sales projects globally
Establish deep understanding of customers’ business and technical needs by developing and communicating customer outcome scenarios, including benefits and returns that result from the utilization of GE’s proposed Digital solutions
Create proposals for Digital Service offerings including review of customers’ specifications, proposal development, contract development and negotiations of software service agreements
Support sale of Digital services and solutions through software demos, training and presentation in conjunction with sales teams globally
Own deal approval process against relevant Delegations of Authority, as well as preparation of deal, review of documentation and customers’ offers in relevant tools and systems along with the ITO process teams
Develop sales and proposal tools allowing profitable growth of the digital segment
Significant experience in a commercial, ideally customer facing role eg. Sales & Marketing, Operations, Fulfillment or related role
Software sales or consultancy experience is a plus
Well-founded technical expertise through experience in a technical role or technical education
Software and/or Power Generation background
Ability to develop plans, sales strategies, presentations, and proposals
Experience with Digital commercial models
Professional level of written and spoken English
Willingness to travel (50%)
Fluency in another European language
Familiar with Water & DP Jenbacher and Waukesha products and services

Commercial Operations Manager Resume Examples & Samples

Manage a team of 1-2 Commercial Install Crews comprised of 11 Installers each, in addition to the site Construction Manager, to meet departmental goals via appropriate allocation of workload and effective resource management
Mentor, evaluate employee work and productivity, and develop employees
Meet with team members one-on-one to provide continual coaching and evaluation of process and procedures
Monitor day to day work of staff for process adherence and compliance
Engage in continuing education and training for the team
Manage the project schedule throughout the project lifecycle and secure any unique materials and/or equipment required to complete the project
Manage relationship with the customer to schedule work and coordinate services
Define elements of work, develop scope, solicit and manage bid process for subcontracted work as required
Execute all obligations associated with the project contract
Define the schedule and budget to meet contract requirements
Provide direction and coordination of all field activities
Manage the project cycle for commercial PV Projects
5-7 years of construction related experience; 1-3 of that in PV Solar industry experience
Certifications: NABCEP; Certified Project Manager (CPM) certification, State Electrical Certification preferred
In-depth knowledge of commercial PV installations, and wiring configurations
Working knowledge of commercial electrical systems
Strong problem-solving skills and ability to professionally communicate and provide solutions to team
Ability to manage budgets and schedules
Experience managing matrixed project teams
Must have a clean driving record. (example, no DUI in the last 5 years)

Commercial Operations Manager Resume Examples & Samples

Bachelor’s degree in Engineering, Business, or Technical field from an accredited university or college
Ability to influence others and lead small teams and lead initiatives of moderate scope and impact
Ability to coordinate several projects simultaneously
Ability to write and present technical marketing information

Commercial Operations Manager Resume Examples & Samples

Manage device margin profitability to meet business targets. Proposes and agrees price points of handsets with Commercial and Trading teams to achieve this
Work closely with commercial managers and finance to track the monthly device margin/profitability mix to ensure tracking to the agreed target
Devise alternative price points/options to achieve requirements if budget is not being met
Creates commercial business cases as and when required to support Device pricing proposals
Create quarterly handset margin forecast aligned to overall Category and Vendor plan
Responsible for commercial agreement on net device pricing with Commercial finance team and ensuring relevant accruals take place and P+L is adjusted accordingly
Provide quarterly commercial analysis on device price erosion as key input into device price positioning and supplier negotiations for commercial managers
Understands trends on device pricing (short and long term), manages Commercial team input into LRP, budget and forecast processes for VM UK and LGI teams
Owns and runs process for claiming, reconciliation and audit of all manufacturer terms including price rebates, marketing fund, stock protection and ad hoc funds. Ensures phasing of incoming supplier terms is aligned Mobile P+L requirements
Provides management commercial summary of all vendor funds on monthly basis vs budget, highlights risks and opportunities
Create monthly device price list and own communication of it. Executes delivery of pricing through relevant VM teams ensuring all pricing systems are updated as required. Owns prioritisation of pricing releases when required
Commercial acumen and understanding of the industry and key issues affecting our business
Demonstrates a strong team mentality and able to build and maintain open and honest communication at all levels
Strong administration/financial skills with ability to understand data/trends

Commercial Operations Manager Resume Examples & Samples

To lead the process of sales and revenue forecasting for the Nordics business as a whole
To analyse data from Salesforce and other sources to identify key trends, opportunities and problems and communicate this effectively to the Management Team in Nordics
To liaise directly with account holders to ensure that Salesforce entries are constantly up-to-date and accurate
To co-ordinate all data and presentations ahead of regular forecasting and business review calls with Global Leaders
To build strong relationships with managers and consultants across the business, establishing the role as the foundation of a streamlined, operationally-effective Nordics business
To ensure that client-facing staff has the right level of business and operational support to be optimally effective in their roles
To constantly look for ways in which to improve and update operational and business support processes in the Nordics business
To become the acknowledged expert in the Nordics business on all operational and commercial matters
To develop good working relationships with Internal and External teams
To undertake ad hoc projects as and when required
Must possess a Bachelors Degree or equivalent, MBA would be desirable
Previous experience in a commercial role and/or sales management
Strong understanding of finance/budgeting; target setting; Management Accounting
Highly effective at analysing and interpreting business data
Capable of handling difficult conversations with experienced people about projects and accounts
Highly accurate with excellent attention to detail
Excellent level in English as a strict minimum, any additional Nordic language would be a plus

Commercial Operations Manager Resume Examples & Samples

Minimum of 3-5 yrs of experience preferably in finance, 6 sigma or operations - Strong leadership skills and ability to lead change
Ability to process data and apply critical business thinking to come up with simple recommendations
Strong sense of organization
Willingness to travel globally at the various Catalent sites
Ability to work with tools such as Excel, Access, Powerpoint and Voyager
Strong collaborative style and influencing skills
Global mindset
Takes initiatives

Commercial Operations Manager Resume Examples & Samples

Minimum 5 years in Sales Operations in the health care arena of bio-pharma, molecular and/or blood test diagnostic
Specific experience in clinical diagnostics and/or rheumatology preferred, but not required
Demonstrated experience in data management systems, data acquisition, segmentation and targeting, sales operations including sales reporting and incentive compensation
Requires excellent verbal and written communication skills
Ability to manage ever-increasing responsibility and sustain growth
Significant required proficiency of mainstream computer business tools (i.e., advanced Excel skills, one or more business intelligence tools) Mac or PC knowledge with specific knowledge of Excel, PowerPoint and Word (preferred)
Experience with Tableau a plus
Minimum BS/BA degree; MBA (preferred)
Highly effective at overcoming obstacles – tenacious and resilient
Documented team leader and player – highly effective in working with others
Recognized by others, internally and externally, for strong interpersonal and influencing skills
Highly creative at identifying new and different ways to develop client solutions
Must be able to pass a background check and have strong references

Commercial / Operations Manager Resume Examples & Samples

Manage Elevator, Production, Storage, Warehouse, Packaging and Bulk Load out Departments
Provide technical knowledge for processes and equipment to obtain optimum performance
Utilize production personnel and equipment in a safe & efficient manner to obtain maximum capacity and performance with optimum yields and quality product
Plan, initiate and put into operation, capital improvement programs within the plant
Drive development of operational S.O.P.s for production process
Facilitate and ensure adherence to safety laws, regulations, rules and sound practices
Work with location management on the continued development and implementation of Health & Safety programs, policies and procedures
Coordinate & participate in audits, prioritizing and tracking completion of findings
Ensure that unsafe behavior and conditions are corrected
Incident Investigation (root cause analyzes), incident trends and related preventative measures
Maintain the necessary Health & Safety records and documentation
Set the example for safety. Perform Safety Audits
Support the Values Based Safety Process
Communicate food safety/sanitation/quality programs to plant supervisors and hourly employees and ensure compliance with these ADM standards
Prepare the facility for, and participate in, regulatory/third party/customer/company audits
Maintain the plant sanitation at levels that ensure we are inspection ready at all times
Economical purchase of grain sorghum from grain dealers and local sorghum growers
Coordination of specialty sorghum growing program for food products
Sales and shipment scheduling of milo feed to livestock operations
Oversight of customer service functions
Oversight of administrative functions including payroll, accounts payables, grain settlement, and invoicing

Senior Commercial Operations Manager Resume Examples & Samples

Lead the transactional deal process having the ability to structure creative, commercially and technically sound quality deals as well as fully manage associated contractual issues that arise over the life of the project
Provide leadership during the deal review process to ensure that all technical risk points, risk mitigation, and business risk acceptance levels are properly incorporated in the development of the scope, cost and proposal wording
Bachelor’s Degree. Minimum of 10 years relevant experience in Commercial or Oil & Gas industry
Excellent leadership and interpersonal skills - ability to effectively influence and negotiate with all levels of people
Excellent communications skills both written and verbal, with the ability to communicate complex information in a simplified fashion
Excellent organizational skills and ability to simultaneously manage multiple bids/projects
Financially & commercially astute – a strong understanding of contracts, business financials and reporting
Positive, mature, can-do approach to work and to problem solving
Results orientated, self-driven individual with passion, drive and energy and ability to influence
A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
Prior experience in sales, commercial finance, contract negotiation and execution

Business Planning & Commercial Operations Manager Resume Examples & Samples

Work closely with the General Manager Austria and the leadership team to drive projects and initiatives which create growth and capitalize on market dynamics / differences
Play a lead role in the interface with DACH-functions and corporate functions to develop strategic and long range plans supporting the assessment of market and industry trends, data gathering & analysis and preparation of plans
Develop strategic plan and help to operationalize
Roll out launch excellence process and oversee implementation of launch readiness plans
Assess value creation potential of business development opportunities and prepare commercial justifications
Design and develop presentations for General Manager Austria for various meetings including business reviews
Ensure customer targeting processes are appropriate and implemented (sales force effectiveness)
Ensure effective use of CRM (Perform analysis, dashboard outputs and make recommendations regarding optimization and redirection of field force)
Prepare internal meetings (e.g. leadership meetings, cycle meetings)
A consulting background and/or an MBA
Demonstrable experience within a commercial organisation, at a senior management level and within a complex operating model
Track record of strategic and operational planning
Innovative strategic thinker with exceptional process and project management skills
Commercially astute, proactive and self-starter
Very strong interpersonal skills
Accustomed to managing a diverse and rapidly changing workload, delivering projects across several teams, timelines and within a matrix structure
Experience in, or strong exposure to, the healthcare industry
Clear strategic thinker and able to articulate thoughts and plans logically
Ability to work effectively in a cross functional matrix environment
Excellent communication and influencing skills
Strong implementer
Mindset: Positive, results driven and accountable

Commercial Operations Manager Partner Markets Resume Examples & Samples

University degree (all subject). 8 years-experience preferably in a multiproduct multinational environment. MBA is an advantage
Expert Excel modelling and Powerpoint skills
Bilingual French and English is a must
Good understanding of the Sales and Marketing performance drivers
Ability to understand customer’s needs and motivations and the use of this information to achieve objectives and /or unlock growth
Ability to design and implement standardized, simplified and compliant processes
Good control awareness and ideally experience in FMCG
Problem solver- Commitment to respond to challenging and varying demands of program, travel, extended working day, etc
Track record of consistently delivering to deadlines & standards in a high-pressure environment
Build and review the market’s trade strategy for each of our key markets and support the development of a strategy for PM
Define top-down targets and working with the commercial teams to build an appropriate Annual Operating Plan and latest estimates
Monitor Commercial performance on a daily/weekly/monthly basis. Custodian of the commercial standards agenda in PM
Ensure timely and accurate reports on commercial data (Sales in, sales out, stock,…) across PM, and translating this data into insights for growth
Ensure a rock solid control environment in the commercial function

Opex Commercial Operations Manager Resume Examples & Samples

BS Engineering (Mechanical/Aeronautical/Electrical preferred)
5-7 years experience in a technical/commercial role or in operations role, preferably developed in Oil & Gas Market
Fluency in English and in Local Language
Self-starter, high motivation level, strong leadership skills
Excellent commercial skills, developed through his/her negotiation experience and knowledge of customer financial drivers
Full availability to travel for business purposes world-wide

Commercial Operations Manager Resume Examples & Samples

Lead the transactional deal process having the ability to structure creative, commercially and technically sound quality deals as well as fully manage associated contractual and technical issues that arise over the life of the project
Ensure compliance of proposal scope with customer’s technical specifications as well as of the commercial aspects of the proposal document (terms and conditions)
Execute market analyses and develop strategic concepts for new markets
Conduct customer and representative sales training courses
Create, maintain and manage standardized proposals for all modalities
Plan and control operation plan by monitoring order income, sales, contribution margin and commission
Maintain high level of technical competence in current technologies, products and their applications
Plan, prepare and participate in international fairs and lectures
BSc. / MSc. degree in economics & engineering double major, electrical or mechanical engineering, physics, material science
Profound experience in machine and plant manufacture preferable in selling in the field of non-destructive material testing
Process knowledge in general industry, ideally ITO/ OTR process management
Experience and proficiency in functional area, specifically in proposal preparation and customer relation
Motivated team-player with excellent self-management and communication skills
Flexibility also in working hours according to customer needs
Experience in developing and writing specifications as well as business letters
Ability to apply basic theory to practical business problems and provide technical guidance/motivation to others
Business fluent German and English language skills (oral & written), French language skills desired
Established ITO/ OTR process management skills
Lean/ SIx Sigma experience

Capex Commercial Operations Manager Resume Examples & Samples

Be accountable for overall project proposal strategy
Achieve financial and operational targets committed
Support the Sales Force in opportunity development/assessment with Customers
Identify with Application Engineering Team the best solutions to meet Customers' "Critical to Quality" (CTQs)
Work with the Region Commercial team and Headquarter as a key partner in the strategy development to create winning proposals, providing expertise in analyzing Customer’s needs and selecting, implementing and developing the most competitive GE technical solutions
Manage, Plan & Prioritize all CM&Us opportunities
Define strategy on Price and Margin and leverage ROI evaluation
Ensure company risk process is followed for commercial and technical elements of proposals
Prepare commercial proposals, guarantee Quality completeness and Time responsiveness
Have an experienced understanding of commercial conditions and company policies to support negotiations with customers
Leading contracts negotiation and coordinate Functions (Legal, Finance, Manufacturing, Technical Assistance, Sales Force and other Product Companies) during proposal preparation and follow-up
Lead Hand-Off for project execution phase (supported by the team)
Support Project Manager in Project Execution and cash collection
Knowledge of Oil & Gas Market / Applications
8-10 years of technical/commercial experience with the ability to structure creative deals for customer solutions, negotiate contracts, and deal effectively with customers, preferably developed in Oil & Gas Market
Fluency in English &, Arabic, French is a plus
Team player, able to effectively communicate with his / her peers and supervisors
Excellent presentation, communication and team building skills
Excellent commercial skills developed through his/her negotiation experience and knowledge of customer financial drivers
Full availability to travel on short notices for business purposes world-wide
Ability to multi-task and appropriately prioritize and manage time
Familiarity with the Oil & Gas industry and customers and GE Oil & Gas organization
Familiar with rotating equipment features, design, application, and commercialization
Risk management experience
Strong influencing skills when dealing with Functions and coordinating their activities

Country Commercial Operations Manager Resume Examples & Samples

Sales – Channels, customer engagement framework, exposure to customer interface, segmentation and targeting, competition and incentives, sales force effectiveness, monitoring performance, global sales force compensation, significant people leadership and extended span of control
Finance – P&L, resource allocation and portfolio management, forecasting, identifying opportunities and risks to the business, understanding company results and financials
Project Management – ADP, Strategy Deployment
Marketing – Digital, customer insight, brand positioning, competition, franchises/commercial model, customer strategy, strategic planning
Market Access / Regulatory – Knowledge about
Pricing / health economics
Medical – Knowledge about Medical governance, Pharmacovigilance
Risk Management – Identifying, managing and mitigating risk, understanding of law as it relates to local policies
Job Purpose
Compliance

Commercial Operations Manager Resume Examples & Samples

Backlog management, analysis, reporting and communications
Develop reporting and measurements tools to identify trends and business status
Promotion/Contracts – development of contracts with legal and execution of Apptus/ Docusign
Financing: rates, promotional rates, financing processes/documentation and coordination with AP team
Lead the Sales Operations/Biz operation organization in development of necessary IT requirements to support the NA Sales team, and work cross-functionally with the relevant departments to ensure the requirements are met
Develop and implement of contracts process, tools and I/F within the sales reps
Lead cross functional projects targeted at optimizing business operations and sales effectiveness
Order entry processes – simplify and implement efficiencies
Onboarding – processes and communication. Working closely with professional education and marketing teams
Services business stream – renewals, fulfillment
Serves as liaison between sales and operations teams to develop concepts and coordinate process knowledge
Lead the analysis and implementation of strategies needed during development process of NA Sales Compensation plan. Review the compensation plan throughout the year to monitor results and suggest improvements for the next year
Working with FP & A, ensure Sales organization is paid accurately each quarter
Bachelor’s Degree or equivalent, MBA preferred
Minimum 6-10 years sales operations experience
Sales management and medical device experience preferred
Must possess demonstrated analytical skills and thrive in a detail-oriented environment
Must be able to develop and deliver effective presentations
Internal corporate, project management and execution and operational experience preferred
Physical Demands: While performing the duties of this job, employee is occasionally required to stand, walk, sit, and use hands to handle objects and tools; reach with hands and arms, talk and hear. Employee must occasionally lift and/or move light to moderate weight. Specific vision abilities required by the job include close vision and the ability to adjust focus
Work Environment: The noise level and temperature in the work environment is usually moderate

Commercial Operations Manager Resume Examples & Samples

Organise and coordinate the sales cycles
Act as the link between the local head office and field teams on any operational issues (two-way communication, delivery of required materials for the field teams…)
Define and implement commercial promotions (product launches or animations)
Organise sales meetings (regional or national level)
Assist in defining the sales territories - Support the opening and closing of POS including contractual aspects
Recruit, develop and manage direct and remote teams. Ensure development of expertise and know-how and support organisation changes
Organise data management in liaison with IT department
Follow-up and control sales terms

Commercial Operations Manager Resume Examples & Samples

From Customer onboarding to preparation of price proposals and service contracts, to order entry & management, various commercial reporting, commercial billing, to commercial database mgmt. (e.g. installed base). We offer our services to all GE businesses in Europe & Russia CIS. This role is primarily responsible to drive organization to world class operational excellence, high value add new services development and implementation, and new client acquisition
Responsible for managing multiple Service solutions teams supporting multiple GE businesses
Drives operational excellence leveraging among others: LEAN, CAP knowledge management / training excellence, best practice sharing, priority and goal setting, project management, IT infrastructure (enhancement), digitization, accurate process documentation, communication best practices, coaching, always observing compliance guidelines
Support GPLs (Global Process Leaders) in developing and maintaining global process standards, metrics, policies, and definitions. Drives his/her teams to adopt and follow global process standards. Steps in if establishment of standards is needed
Responsible for developing analytics and regular reporting to our internal subscribers
Monitor and report operational performance in the agreed frequency
College or University degree
Robust experience in shared service center or customer service in an multinational environment
Leadership experience, leading multiple later organizations
Experience in leading major business transformation (e.g. ERP implementation, work transfers)
Past exposure to broad variety of processes, ability to build creative solutions for a more horizontal company
Professional style when dealing with business clients, executive presence, mature influencer
Ability to provide excellent customer service, customer-focused approach
Proven ability to drive team performance with a focus on quantitative and qualitative metrics
Result-oriented personality and capability to overcome obstacles
Successful applicant will be legally eligible to enter into an employment relationship under the laws of Hungary
Deep knowledge of one or more GE businesses

Ls Ci Commercial Operations Manager Africa Resume Examples & Samples

Drive Sales Operations processes & mechanisms and coordinate their implementation
Drive the business geo-expansion and the Go to Market projects, by taking the lead in Due Diligence and ICP appointments activities
Support strategic imperatives (Growth, Simplification & Quality) and initiatives to ensure the fulfillment of business requirements and to optimize business performance
Establishes a methodology for continuous evaluation and follow up of Dealers and Distributors. She/he settles a clear communication with the Commercial Excellence Global Team
Central point for the commercial organization to keep Compliance processes updated and implemented. Key stakeholder to the Regional DCMs
Ensure that the processes of the Quality Management System (QMS) are implemented and maintained (QSMRs)
Support the EHS program and the follow up (EHS contractor safety / EHS training fulfillments)
3 to 5 years of experience in Business oriented roles
Ability to articulate & build convincing arguments for internal staff
Good business knowledge and understanding
Fluent English. French is a must. Arabic is a plus
Sense of the detail
Cross-functional Leadership
Pharmaceutical or Bio-sciences knowledge
Business legal knowledge
Initiative and self-confidence

Commercial Operations Manager Resume Examples & Samples

BAU operational management – manage day-to-day operational activities and projects (planned/unplanned) to maximize customer service, efficiency, control. (30%)
Organizational development – analyze business line and operational requirements. Examine existing organization staffing, systems and methods to propose improvements (15%)
Staff development and Change Management – improve staff competency, career path and satisfaction. Guide teams through required change (organizational, system, etc.). In conjunction with HR, develop and execute training programs to improve the team’s operational capabilities. (15%)
Technology analysis and implementation (with IT and business) – business case development and proposal, and project management of technology selection and implementation, including operational change management. (10%)
Controls, Compliance, and Financial management – analyze and improve controls and control reporting; develop process maps for all activities, ensuring proper execution in alignment with the business lines supported; develop and continually improve KPM’s. (20%)
Relationship building – Establish and maintain relationships with key business leaders and operational partners in supported business lines. Establish formal governance process with partners in the business line, IT, Compliance, Audit and Risk (10%)
Education: Bachelors or Equivalent
Experience - At least 10 Years
College degree strongly preferred; advanced degree preferred
Knowledge of, and/or experience in, commercial banking products and related technology; strong system skills
Knowledge of, and experience in managing, relevant regulations and compliance requirements
Capable of professional agility and change management - effectively respond to changes in business strategy; ability build consensus among stakeholders on changes management
Strong leadership/management skills
Superior analytical, problem-solving and organizational skills

Commercial Operations Manager Resume Examples & Samples

Work closely with the Director of Commercial Sales and Operations to create and maintain a World-Class Sales culture, focused on delivering results by providing ongoing support to the sales team
Support all new or existing commercial sales initiatives as assigned; in support of our sales initiatives you will be responsible for the collection, organization and distribution of all associated information and sales reporting
Oversee and assist with all assigned projects; coordinate and meet with the project team and all stake holders as scheduled to discuss progress on current projects
Create or coordinate the creation of the necessary project tracking or reporting; provide periodic updates on project progress to the VP & Director via email; ensure all assigned projects are completed within budget, on time and to the guidelines established
Assist the Regional Commercial Directors in the planning, organization and execution of large vendor shows, trade shows and other company events
Manage the ordering, maintenance and timely distribution of company branded promotional items for commercial events as dictated by the event type and attendance expectations
Manage the organization and distribution of vendor marketing materials to the field team [Kits, flyers and samples]
Contribute to the creation, implementation and execution of the short and long term commercial sales plans and strategies
Ensure timely and accurate payment of all corporate commercial expenses including submitting P-Card expenses and payments to our vendors
Two year degree in business, marketing or other related/qualifying field experience required
3-5 years working in sales data analytics
Minimum 2 years of successful project management experience strongly preferred
Prior B2B automotive parts sales / sales management experience preferred
High level of computer competence [Outlook, Word, Power Point and Excel] required
Collaborative working style, exhibits initiative as well as flexibility
Strong analytical and problem-solving skills; pays close attention to fine details and accuracy
Ability to work independently and make independent decisions through detailed analysis and review if necessary
Works well under pressure; has excellent communication skills and strong competitive drive
Traveling as needed up to 20% of the time

Associate Commercial Operations Manager Resume Examples & Samples

Active full lifecycle contract stewardship: negotiations, reviews, interpretations, monitoring, and optimization
Active invoice management: shepherding through internal systems, ensuring proper receipt and payment; and proper reimbursement for over payment
Acting as a viable business interface with key internal and external customers, vendors, partners, agents and parties
Any other duties as may be assigned
Business Acumen -- Understand the complexity of business direct and indirect basis. Work with the nuances of specific issues and situations to make informed decisions
Financial and Asset Management – The efficient and effective systematic process and stewardship related to the critical decisions associated with key resources and assets that delivery value to the organization and help drive positive cash flow and money management
Strategic and Analytical Capability – Ability to think dynamically, strategically, and objectively. Effectively translates data into actionable insights, strategies and actionable plans
Forward Thinking and Conceptual Problem Solving – The ability to anticipate the implications and consequences of situations or actions, and make the appropriate plans to ensure optimal opportunity for positive outcomes
Reputation and Credibility Management – Gains the confidence of others through honesty, integrity, and authenticity. Demonstrates concern that is perceived by others as responsible, reliable, and trustworthy
Drive for Results – Credibility earned through delivering results. Balances urgent and effective action, commitment to excellence, taking initiative to resolve problems and work quality. Demonstrates high initiative and provides leadership in a project-oriented environment
Effective Communication – Strong verbal and written presentation skills including the ability to communicate complex ideas in a simple way and to tailor key messages and presentation style to multiple audiences
Influence and Collaboration – Builds and sustains collaborative relationships at multiple levels within the organization. Able to work through complex situations to achieve resolution by building trust and including others in the solution(s)
Bachelor’s degree in Engineering or Finance or MBA
3-5 years Manufacturing experience – preferably in highly complex and integrated facilities with multiple sites and dynamic energy and feedstock needs
Proficiency in English
1-3 years of commercial contract negotiation and management desired
1-3 years of commercial asset management focusing on commodity management desired
Exceptional Project Management Skills
Solid Commodity Management and Planning Skills
Solid Financial Management and Understanding Skills
Solid Contract Management Skills
Exceptional Analytical and Problem Solving Skills
Exceptional Communication Skills
Experience and/or ability to quickly learn unique operating systems and tools
Degree must be from a school that is accredited by an accrediting agency recognized by the Secretary of Education of the U.S. Department of Education
This position is not eligible for an expat assignment

Commercial Operations Manager Resume Examples & Samples

Owns commercial operations process across entire GS portfolio including development of deal strategies, timely and accurate proposal generation, risk mitigation strategies and Policy 5.0 implementation and compliance to meet orders, margin, convertibility and cash objectives
Supports development and growth of the proposals team, establishing team identity and positive culture to drive retention and growth
Drives process consistency, manages and improves regional operating metrics around offerings and productivity, including but not limited to, proposal throughput, cost/margin, and efficiency
Works with regional CommOps and risk teams to identify opportunities for simplification and productivity
Employs consistent deal review processes with the region sales and application engineering teams and lead risk assessment processes coordinating bid teams / functions (Legal, Finance, Manufacturing, Sourcing, Project Management, EHS)
Gathers and documents necessary approvals in a timely and accurate manner
Supports Sales team in opportunity development/assessment with customers and pricing strategy, leveraging prior proposals and information on market conditions
Leads terms and conditions reviews and customer negotiations with commercial, finance and legal knowledge
Ensures achievement of sales and margin growth in the region
Lead thorough and timely ITO-OTR handover meetings to prevent margin erosion
Interfaces with other GE businesses to increase GS penetration in new markets and leverage GE2GE, GE4GE and OneEM opportunities
Bachelor’s Degree related to Commercial Management and/or Contract Law and/or appropriate Engineering Discipline from an accredited college or university
At least 5 years of experience in Sales, Commercial Operations, Legal or OTR (Order to Remittance)
Knowledge of/background in Energy related products, services and markets
Inclusive team working style
Strong process skills and understanding of business finance and terms and conditions
Highly collaborative with effective teaming and problem solving abilities
Demonstrated success in leading a matrix organization
Proven ability to clearly communicate with technical and non-technical audiences to drive change in a complex organization
Negotiation and sales skills and/or proven sales experience in closing large and complex contracts
Customer-focused mindset with demonstrated ability to understand and respond quickly to customer needs
Highly motivated to excel with an intrinsic drive for continuous improvement
Highly organized and detail oriented, yet demonstrating flexibility in an ever-changing, fast scaling environment
Strong executive level presentation, influencing and interpersonal skills

Commercial Operations Manager, Services Resume Examples & Samples

Owns the Commercial Operations (Com-Ops) process ensuring development of a consistent Com-Ops function throughout the region (Proposal generation, T&Cs, compliance with policy 5.0, deal closure)
Leads Deal strategy reviews (DSR) for complex services deals
Responsible for Inquiry-to-Order (ITO) metrics (cycle time, R review quality) for commercial operations regionally
Interfacing with all functions across region and segments such as Sales, Risk, Legal, Commercial Finance and Order-to-Remittance (OTR) teams to develop successful commercial strategies and solutions
Engineering, business, technical (or equivalent) degree; OR relevant experience within the energy industry
Sound experience in sales, commercial operations
Ability to manage and influence in a matrix environment
Ability to build and manage a successful team – as well as being an effective team member
Being a flexible, self-starter is essential in this role
Lead initiatives of moderate scope and impact

Commercial Operations Manager Regional Team Resume Examples & Samples

Work closely with Expedia Air Commercial team, Product Management, Technology, other cross functional teams on escalations, inquiry requests & new initiatives
Support the strategic objectives of the air business for their region
Support the rollout of new features, product offerings and drive New Points of Sale work from an operational delivery perspective
Support specific in-country initiatives, products, workflows and air fulfillment performance if applicable

Commercial Operations Manager Resume Examples & Samples

Profound experience in machine and plant manufacturer preferable in selling in the field of non-destructive material testing
Motivated team player with excellent self-management and communication skills
Knowledge of legal aspects and implications of contracts, terms, and conditions, negotiation, etc to allow constructing contracts with minimizing risk
Lean/ Six Sigma experience

Commercial Operations Manager Resume Examples & Samples

A degree in engineering or business preferred
Demonstrated written and verbal communication skills
Strong interpersonal and intercultural communication skills
Willingness to travel on occasion
Knowledge of high voltage products and their application in power transmission systems is preferred

Commercial Operations Manager & Ehgm Resume Examples & Samples

Develop and implement Commercial Operations Standard Work in EMEA for the full year
Establish buy-in and execute on agreed developed action plan with each EMEA region
Establish and implement KPIs for measuring business success
Develop and maintain relationships with network of customers and key accounts across territory
Involve and build relationships with personnel (internal, Sales, Marketing, Applications, Technical Services, Shared Services and Business Unit) across the business
Develop knowledge and skills for the utilization of effective tools such as Salesforce.com
Develop business and product knowledge of LBS product portfolio
Works with integrity and leads by example with compliance
Sales and/or marketing background with a proven record of delivering sustained double-digit revenue growth and strong market share gains
Builds effective relationships both inside and outside the organization – ability to work effectively in a matrix structure and be accountable for delivering business results without direct reports
Language requirement local + English
Evidence of strong influencing and collaboration skills
Strong evidence of people leadership through change management
Strong commercial awareness: deep understanding of capital sales, rental reagent sales and leasing agreements
In-depth understanding of the requirements and the importance to follow procedures and process as this is a highly regulated sector by the FDA and other governmental bodies
Healthcare industry: knowledge of technologies, processes and selling/purchasing with the hospital environment, competitor and market awareness, especially in the field of histopathology
Understands business on an EMEA scale and that different approaches work in different places
Financial acumen: budgets, forecasting, providing quotations, responding to tenders and managing priorities to meet revenue targets

Commercial Operations Manager Resume Examples & Samples

Bachelor degree in business or supply chain management
At least 10 years of experience in supply chain management or a customer service environment
Strong communication and stakeholder management skills
Able to communicate in a cross-functional and cross-cultural environment
Excellent Communication skills
Willingness to spend time traveling, including overseas
Excellent Communication skills, team player

Commercial Operations Manager Resume Examples & Samples

Manages branch to target levels of production for service of installs
Manages tech. staffing levels based on marked demands and sales volume
Insures the highest levels of customer satisfaction based on the performance of branch operations
Directs the commercial and residential installation and service scheduling to the optimal level of backlog
Inputs installation quality of service quality by managing the installations service projects of the branch
This job supervises residential installers, service technicians, commercial installers and operations supervisors
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Direct workflow and assign action items to representatives
Ability to work effectively with others
Ability to work as part of a dynamic team and be flexible
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
Ability to effectively present information to top management, public groups, and/or boards of directors
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
High School Diploma or General Education Degree (GED) and three to five years experience in the alarm industry and two to three years supervisory or managerial experience
Associates degree from a college or university preferred and two years related experience and/or training; or equivalent combination of education and experience
High degree of knowledge of standards/practices and panels commonly used in the alarm industry
PC management experience

Commercial Operations Manager Resume Examples & Samples

BS/BA degree in Business, Marketing, Computer Science, Engineering or other technical field
Strong Sales background
Proven ability to be both strategic and tactical
Demonstrated leadership in facilitating collaboration/coordination in cross functional teams
Ability to influence & build relationships at all levels of an organization and at customer side
Spend time in the field with customers in cooperation with Sales
Excellent Communication skills – strong verbal & written
Ability to multi-task & manage changing priorities

Commercial Operations Manager Resume Examples & Samples

Prioritize / triage and track issues impacting regions, own and drive issues into Global Support teams
Work closely with Air Account Management, Product Management, Technology, other cross functional teams on escalations, one–off requests & new initiatives and be the operational liaison with Global Transport Operations teams while keeping customers updated
Expert on the Point of Sale’s / Region’s business and participation / close collaboration with various in country teams
Support the strategic objectives of the air business & fulfillment for their region by understanding the current state of Expedia’s service propositions within regions
Support the rollout of new features / product offerings and drive New Points of Sale work from an operational delivery perspective
Provide continuous feedback to internal customers through meetings & formal reporting
Research & analyze trends in transactional data if needed, to continually improve the customer experience and operating costs

Commercial Operations Manager Resume Examples & Samples

Develop and maintain regular and effective relationships at all levels within the customer’s decision making organization. (including Merchandising, Supply Chain, Marketing)
Successfully champion business ideas, recommendations and points-of-view with the customer
Actively participate in the formulation and implementation of business strategy
Provide cross-functional leadership as it relates to business operations, goal attainment, special projects
Manage profitability
Regularly analyze key performance and productivity metrics to understand the business, identify opportunities and/or address business challenges
Steward and influence key business activities that influence sales such as advertising, promotion and inventory
Oversee the execution of in-store activities
Collect and process competitor data to grow the account effectively
Bachelor’s degree in Business Management, Engineering (Others might be considered depending on experience acquired)
Minimum of 5 years in Supervisory or Management experience in a technology or technical environment
Installing software, networking, configuration, and peripheral hardware troubleshooting skills
Strong working knowledge of the Windows OS,PC hardware and software, networking, system configuration, troubleshooting, firewalls, security, VPNs, and client server technology
Project Plan development and execution
Experience with Web-based systems
Customer-facing experience
Experience with CRM or service systems a plus
Exceptional written and verbal communication skills to manage across functions at various levels
Strong time and project management skills; extremely detailed
Always acts with a professional mindset and communication methods
Solid understanding and use of software and analytics to manipulate, analyze, and interpret data
Critical thinking and problem solving ability: synthesize findings from analysis and draw conclusions
Effective at performing detail oriented tasks like project planning and data analysis
Strong facilitation skills
Self-motivated individual with the desire to succeed, take the initiative, and motivate others
Familiarity with construction industry is a plus

Commercial Operations Manager Resume Examples & Samples

Must be willing to travel 50 %
Must have valid authorization to work full-time without any restriction in the role’s location
Solution Architecture Experience
Experience with CRMs (SFDC, Siebel, etc.)
Strong Microsoft Office skills (Word, Excel,
Strong commercial skills & experience

Commercial Operations Manager Rtg-office Based Resume Examples & Samples

Build the Commercial Operations RTG EMEA team -analysts in Heerlen and Prague and roadmap
Design analytical solutions, sales and marketing reporting and enabling tools and ensure the deliverables in terms of quality and time
Ensure data quality of our customer databases and sales structures
Manage our reporting platforms’ roadmaps
Facilitate account/therapy potentials collection and customer segmentations
Design, deploy and improve periodic key sales/product reports, new product launch dashboards, opportunity dashboard and report to support objective decision makings and execution
Design, deploy and improve automated dashboard packages in order to track overall sales performance, product, service and activities performance
Provide sales performance & program execution insights: sales, MS%, prices trends by business unit, countries, initiatives
Sales Force design and territory deployment analysis & recommendations
Accomplish results through matrix employees/teams, and/or vendors who exercise significant latitude and independence in their assignments
Support to enhance sales process and provide effective enabling tools
Drive the harmonization of business metrics and analytics to improve the effectiveness and efficiency
Manage activities of one or more medium scale programs, functional areas, or long-term projects with responsibility for results in terms of costs, methods and outcomes