Commercial Operations Analyst Resume Samples

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WS
W Schmidt
Waino
Schmidt
122 Helmer Way
Los Angeles
CA
+1 (555) 486 3212
122 Helmer Way
Los Angeles
CA
Phone
p +1 (555) 486 3212
Experience Experience
Chicago, IL
Commercial Operations Analyst
Chicago, IL
Mraz and Sons
Chicago, IL
Commercial Operations Analyst
  • Provides analysis and recommendations to improve and monitor workflow output
  • Generate weekly reports, monthly, quarterly and provide analysis for the sales leadership to monitor team performance
  • Support the product managers in development and maintenance of technical product roadmpas
  • Assist in the development of sales reporting tools through the use of Salesforce.Com
  • Develop and implement tools and processes to improve sales productivity and efficiency, including sharing of best practices and cross-team communication
  • Create PowerPoint presentations to support management, including monthly business review
  • Identify opportunities to improve our internal processes and develop technical solutions
Houston, TX
Global Procurement Commercial Operations Analyst
Houston, TX
Heathcote, Senger and Renner
Houston, TX
Global Procurement Commercial Operations Analyst
  • Form part of sourcing team working across one or multiple categories
  • Create sourcing documentation including
  • Utilise the agreed tools to manage sourcing events and ensure delivery against agreed timeframes
  • Escalate issues and risks in a timely manner
  • In conjunction with Legal, ensure contracts protect Pearson’s interests and facilitate compliance
  • Contractual Documentation
  • Market Research
present
Los Angeles, CA
Senior Commercial Operations Analyst
Los Angeles, CA
Strosin Group
present
Los Angeles, CA
Senior Commercial Operations Analyst
present
  • Creating/submitting Foreign Exchange (FX) hedges and adjustments
  • Performing payoffs
  • Processing libor rollovers
  • Performing restructure/loan modifications
  • Setting up of new loan/collateral records in accordance to how the loan is documented
  • Updating interest rates, loan/client limits, and advance rate changes
  • Monitoring tickler reports
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
The University of Texas at Austin
Bachelor’s Degree in Business
Skills Skills
  • Ability to achieve basic user and advanced user certifications on business intelligence software within 12 months of hire date
  • Ability to cultivate relationships with key stakeholders across functions
  • Ability to assess risks and keep abreast of new policies, procedures or processes that may affect the data
  • Update and consolidate all dashboards/scorecards and other metrics per schedule or as requested
  • Ability to understand statistical and analytical concepts as well as communicate them to non-technical audiences
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Develop and implement tools and processes to improve sales productivity and efficiency, including sharing of best practices and cross-team communication
  • Partner with teams across the company to ensure data integrity in SalesForce.Com according to established best practices
  • Assist in the development of sales reporting tools through the use of Salesforce.Com
  • Generate weekly reports, monthly, quarterly and provide analysis for the sales leadership to monitor team performance
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15 Commercial Operations Analyst resume templates

1

Senior Commercial Operations Analyst Resume Examples & Samples

  • Be a great partner with Field Sales team on Deal Management and Order Management
  • Understand customer and/or partner needs and business background behind the deal, provide consultancy in deal structuring, give professional advices on business justification to Field Sales team to optimize deal structure and standardize complex deal condition minimizing a business risk
  • Assist in the pricing and structuring of Enterprise Licensing Agreement (ELA) and Special Pricing Forms (SPF) on deal request and proposal
  • Facilitate cross-functional partnerships for the improvement of sales cycle and deal management cycle, managing consistent end-to-end connectivity
  • Provide support and deal management trainings to Field Sales team and help grow commercial acumen toward (Support Value-Selling)
  • Timely & informative interaction with Field team, Deal Desk, Revenue, Finance and Legal team
  • Support Regional Forecast management with Sales Operations team
  • Support Future Funnel management for Field Sales Managers
  • Align and support Global/APJ project related to deal management tools(SFDC, Model-N etc.)
  • BS/BA Required
  • More than 8-10 years’ experience in Sales, Business Operations or Deal Desk function within a multinational company
  • More than 8-10 years’ experience within a IT industry (Preferred)
  • Understands/experienced with running Sales Operations in a business to business context including challenges and opportunities associated with account coverage, order management, discount management, ELA processing, etc
  • Experience with CRM, DBMS, SFDC preferred
  • Attention to detail is critical especially in the transactional side of the role
  • The ability to develop in-depth knowledge of company operations, policies, and procedures; the role will be identified quickly as a “Go To” resource for the Field but should be considered an excuse for Field Sales not to be duly trained
  • Able to operate successfully in a rapidly changing, ambiguous and less defined environment
  • Outstanding time management, prioritization and organizational skills
  • Ability to manage multiple tasks at once (flexible and self-sufficient)
  • Native level Japanese and Business level English language skill
  • Sales Strategy Experience preferred. Understands/experienced in develop practical GTM strategy and coverage projects to effectively grow an organization from being focused on a single to multiple product families in an increasingly complex customer environment leveraging multiple channels
  • 73382BR
2

Global Procurement Commercial Operations Analyst Resume Examples & Samples

  • Form part of sourcing team working across one or multiple categories
  • Create sourcing documentation including
  • RFX Information
  • Market Research
  • Contractual Documentation
  • Deliver measurable savings and other benefits against agreed targets
  • In conjunction with Legal, ensure contracts protect Pearson’s interests and facilitate compliance
  • Utilise the agreed tools to manage sourcing events and ensure delivery against agreed timeframes
  • Escalate issues and risks in a timely manner
  • Have fun!
  • Graduate or 3 Years experience in a corporate environment
  • Intellectually inquisitive
  • Relevant degree or professional certifications in any area within operations is desirable
3

Commercial Operations Analyst Resume Examples & Samples

  • Go-to-person to coordinate high priority requests from various stakeholders including commercial, business, and IT teams
  • Enable the successful execution of projects across the Process & Technology team through coordination of key milestones
  • Support capture of business needs and workflows from stakeholders to assist product managers as they map out technical solutions
  • Support reporting needs for the commercial teams and internal stakeholder groups
  • Support the product managers in development and maintenance of technical product roadmpas
  • Support multiple products with project related and day-to-day tasks to help drive execution through project plans generated
  • Provide support on technical projects including data quality assurance, report pulling, product research on competitive tools, and other project-related tasks
  • Possess data analytical skills and experience including MS Excel and fluent in Microsoft Office suite
  • Familiar or has used Sharepoint, JIRA, Microsoft Project, or other project management tools for project tracking
  • Demonstrates passion for learning new technologies and applying to problems; shows ability to self-learn specific technical skills to independently build solutions
  • Has experience working on multiple projects at the same time to coordinate tasks and handle simulataneous deadlines
  • Must be a team player who is able to work independently
4

Sales Analyst / Commercial Operations Analyst Resume Examples & Samples

  • Independent and self-motivated – a self-starter with an autonomous working style and driven for results
  • Organizational skills: working to tight deadlines, attention to detail and accuracy
  • Reliable, trusted by the organization based on high visibility for the salesforce
  • Communication strengths as well as good training & presentation skills
  • Ability to work in teams – we are looking for a teamplayer!
5

Senior Commercial Operations Analyst Resume Examples & Samples

  • Reviewing and analyzing Commercial Loan Invoices
  • Can work independently and within a group
  • Solid time management and data analysis skills
  • Solid ability to multi-task
  • Solid customer service skills
6

Commercial Operations Analyst Resume Examples & Samples

  • Inquisitive
  • Strong Desire To Learn
  • Technical Aptitude
  • Strong Communication Skills
  • Responsible for auditing, execution, and delivery of sales and marketing reports
  • Ensuring all supporting documentation, such as SOPs, user guides, and quality control checklists are in place and up to date
  • Ability to analyze information and provide insights regarding cause and effect
  • Leverage tools such as Excel, MS Access, Cognos, and/or Tableau to assist in managing data, analyzing information, and sharing reports with the business
  • Understand and document requirements. Determine appropriate course of action for executing any deliverables associated with requirements
  • Effectively work within the team and cross functionally with other departments to achieve various objectives
  • Demonstrated ability to communicate clearly both verbally and in writing
  • Assist in building test cases and conducting UAT for any new solutions
  • Excellent working knowledge of the Microsoft Office Suite, with specific focus on the use of MS Access, and MS Excel
  • Experience in using BI visualization tools such as Cognos and Tableau
  • Passion for data quality
  • Customer-centric approach
  • Strong analytic and problem solving skills
  • Attention to detail is essential
  • Dedicated to producing timely and accurate results for both internal and external customers
  • Bachelor’s Degree or 3 to 5 years in an equivalent role required
7

Commercial Operations Analyst Resume Examples & Samples

  • High School Diploma or its equivalent
  • 5-7 years’ experience in Commercial lending, with preference for AFS experience, or 5-7 years’ experience in MIS
  • Microsoft Outlook, Word; Advanced knowledge of Microsoft Access and Excel. SQL and Essbase a plus
  • Advanced knowledge in Excel (pivot tables, and functions such as concatenate, V-Lookups, and “if” clauses).Advanced knowledge in Access (Build, select and make table queries; understanding of difference between select and select distinct statements; understanding of joining various tables; and functions such as left, right, mid, sum, count, if, and replace)
  • Thorough understanding of AFS loan structure and terminology (obligors, obligations, main futures, futures, limits, sub-limits, take-down currents, stand-alone currents, and facilities and utilizations). Thorough understanding of all data entry transactions
  • MIS and reporting background; preference in commercial lending
  • Ability to meet deadlines. Strong organizational skills and keen attention to details
  • Ability to problem solve and work independently
8

Senior Commercial Operations Analyst Resume Examples & Samples

  • Review Flood Tracking Guidelines and follow the requlations outlined in the requirements
  • Communicate with insurance agents
  • Communicate with Commercial lenders and their support staff
  • Effective communication skills, both oral and written
  • Microsoft office suite
  • Exposure to prior Lending for Commercial or Residential loans or mortgages
  • 3 years of work experience, preferably in lending
  • Ability to work with time sensitive documents
9

Senior Commercial Operations Analyst Resume Examples & Samples

  • Creates and/or maintains databases and management reports, interpreting data and identifying trends
  • Reporting of productivity, quality, and other ad hoc requirements in an accurate and timely manner
  • Handle application of various complex methods, procedures, and knowledge of the business unit’s product(s) and system application(s)
  • May assist in developing and implementing policies, procedures, and training materials to maximize efficiency and customer service. May manage projects requiring coordination with other teams, process improvement projects and may perform other such duties as assigned including trouble shooting operational issues
  • May serve as subject matter experts with vendor relationships and serve as business unit liaison with other departments
  • May serve as point person for more junior team members 
  • Collect, review and analyze data and/or documentation to ensure compliance with department service level agreements, policies, procedures, and/or regulatory and risk requirements
10

Senior Commercial Operations Analyst Resume Examples & Samples

  • Setting up of new loan/collateral records in accordance to how the loan is documented
  • Performing restructure/loan modifications
  • Processing libor rollovers
  • Performing payoffs
  • Monitoring tickler reports
  • Creating/submitting Foreign Exchange (FX) hedges and adjustments
  • Updating interest rates, loan/client limits, and advance rate changes
  • Actively partnering with key stakeholders within Closing, FX Operations and Business Capital to ensure expectations are met and loans are serviced accurately
  • Solid understanding of loan documentation
  • Ability to work in a fast paced enviornment and prioritize multiple efforts
  • Experience with Excel, Visio and Access databases
  • Understanding of general accounting principals
11

Commercial Operations Analyst Resume Examples & Samples

  • Retrieve and validate data from multiple ERP sources and Salesforce.com as needed
  • Support user base by engaging in discussions to understand business requirements and making necessary changes in database structure, and configurations to drive efficiency and productivity
  • Develop Salesforce.com dashboards and reports
  • Update and consolidate all dashboards/scorecards and other metrics per schedule or as requested
  • Create PowerPoint presentations to support management, including monthly business review
  • Generate weekly reports, monthly, quarterly and provide analysis for the sales leadership to monitor team performance
  • Assist in the development of sales reporting tools through the use of Salesforce.Com
  • Partner with teams across the company to ensure data integrity in SalesForce.Com according to established best practices
  • Create documentation template and track progress for all projects. Document business case analysis and assists in translating business requirements into process/functional design/system solutions to be use in the Salesforce.Com
  • Develop and implement tools and processes to improve sales productivity and efficiency, including sharing of best practices and cross-team communication
  • 7+ years in an analytical/sales operations role with experience managing SalesForce.Com reporting across multiple business segments
  • Minimum 3 years of data analytics background
  • Ability to dialog and give recommendations to VP level leaders
  • Ability to work independently, organize many projects simultaneously and prioritize work
  • Ability to develop good working relationships with cross-company teams
  • Well organized with exceptional time management and planning skills
  • Advanced knowledge of Salesforce.com
12

Senior Commercial Operations Analyst Resume Examples & Samples

  • Creates and/or maintains databases and management reports, interpreting data and identifying trends. May also include the reporting of productivity, quality, and other ad hoc requirements in an accurate and timely manner. 
  • Requires the application of various complex methods, procedures, and knowledge of the business unit’s product(s) and system application(s)
  • Complex analytical review of data and/or documentation which may include customer data and/or review for fraud/risk activities and/or perform moderately complex analysis to identify and resolve process-level issues
  • Assist in developing and implementing policies, procedures, and training materials to maximize efficiency and customer service
  • Manage projects requiring coordination with other teams, process improvement projects and may perform other such duties as assigned including trouble shooting operational issues
  • Serve as subject matter expert with vendor relationships and serve as business unit liaison with other departments. May serve as point person for more junior team members. 
  • Perform ad hoc analysis and reporting and collaborate with Management and/or project team stakeholders. 
13

Commercial Operations Analyst Resume Examples & Samples

  • High School diploma and appropriate.'
  • Technical School certificate is minimum requirement
  • College Degree preferred
  • Experience in banking or in a directly related field within the financial services industry
  • Good organizational skills and ability to manage projects
  • Proficiency with Access and Excel databases
  • Strong analytical, problem solving with the ability to focus on accuracy, detail orientation, and presentation
14

Commercial Operations Analyst Resume Examples & Samples

  • Review sales quotes for Allscripts ability to operationalize related to downstream fulfilment, billing, revenue recognition and collections
  • Set up and review of internal client databases (CDH) related to processing of new sales orders to ensure integrity of client data
  • Acts as liaison between Sales, other internal departments and clients to resolve contract related issues to insure compliance and timely contract clearance
  • Manages communications and feedback from Sales related to proposal processing
  • Ensure contracts are dual executed as per Allscripts authority matrix
  • Mail or email dual executed copy of contracts to clients
  • Initiate cancellations and returns processing including Finance approval
  • Execution and distribution of customer addenda and amendments to appropriate internal teams to facilitate contract and billing changes as well as responding to other miscellaneous contract related inquiries from clients and other internal departments
  • Supports revenue recognition and bookings via the contract clearance process
  • Contributes to the design and execution of process improvement within the department
  • Bachelors degree in finance, accounting or related field preferred
  • 3-5 years experience in a Contract Processing or Customer Service role
  • Solid understanding of the healthcare/pharmaceutical industries
  • Solid understanding and application of Microsoft office tools (Word, Excel, Power Point, Office)
  • Proven experience to calmly handle difficult situations and people, as well as be able to communicate with all levels of management and peers
  • Experienced in the area of SOP development and process improvement
15

Ultrasound Commercial Operations Analyst Africa Resume Examples & Samples

  • Leads winning commercial strategic imperatives (Growth, Simplification & Quality) and initiatives in order to ensure the fulfillment of business requirements and to optimize business performance
  • Implements ICP strategy for Africa to develop the appropriate channel partners GTM with alignment with the LCT intact team to support Growth
  • Drive sales force effectiveness in the field and provide operational leadership support to Zone Sales Manager/LCT Teams on strategies deployment, training requirements, utilization and optimization of resources
  • Manage Variable Compensation Plans for the Sales organization in coordination with Human Resources
  • Owner for order forecasting
  • Organize, animates communication and reporting channels between Field & Central
  • Drive Sales processes simplification and best practices sharing
  • Support GTM ITO tools deployment to drive lean simplified process to improve GTM
  • Bachelor’s Degree or minimum 5 years of selling experience in a Sales Operations, Finance, Marketing
  • Excellent verbal & written communication skills
  • Able to travel
16

Senior Commercial Operations Analyst Resume Examples & Samples

  • Ensures department SLAs are met within risk and compliance, quality control standards
  • Will perform repetitive daily production activities
  • Researches routine business lines inquiries as appropriate
  • Determines the source of problems and works to resolve them accurately and within quality control and service level agreement requirements
  • May assume additional responsibilities as requested by management
  • Require multi-tasking and cross training within the department
  • Must possess ability to work efficiently in a high volume, fast paced, deadline oriented environment
  • May interface with other departments on projects or initiatives
  • Train new incoming colleagues and peers on key functions
  • Work on special projects as assigned
  • Solves routine problems without supervisory approval, evaluates and selects solutions from established options
  • Knowledge of MS Word, MS Excel & Outlook
  • Ability to work with numbers and calculator
  • Ability to multi task, prioritize and work independently
  • Strong customer service and active listening skills
  • Ability to suggest and/or implement change, process improvements
  • Solid compliance/regulatory environment knowledge/skills
  • Knowledge of bank applications such as Webview, mainframe, epost, MTS,CAT
  • Experience with AFSVision
17

Commercial Operations Analyst Resume Examples & Samples

  • Support Sales Leadership in DAS EMEAI with business analytics to contribute to Monthly Business Reviews
  • Take an active role in the support of the SFDC CRM tool to drive adoption, compliance and consistent usage, as well as supporting the forecasting process
  • Take an active role in the support of the QS3 quotation tool, including communication of changes to settings and structure of the discounting hierarchy to the QS3 Administrator
  • Provide process leadership; keeper of all Sales territory business policies and procedures. Sales documents/polices in our Quality Management System
  • Assist Commercial Operations Leader in Pricing management activities, including analysis of data and making recommendations for changes/improvements to be implemented
  • Improve the orders to Sales conversion process. Working with Sales, Territory Product Champions, GOM, CC & logistics
  • Maintain an accurate sales team organizational chart, updating as necessary in cooperation with regional sales directors in EMEAI
  • Deal with ad hoc enquiries for operational data from Regional Sales Leadership Team
  • Business representative on business systems and tools, interfacing with IT and other stakeholders as necessary. Managing change requests
  • Lead the organisation of Annual Regional Sales Kick Off Meeting and other leadership meetings as required
18

Commercial Operations Analyst Data Team Resume Examples & Samples

  • Bachelor’s degree, preferably in business or technology
  • At least 3 years operations or technology experience
  • Strong communication, organizational skills and ability to multi-task. Ability to work independently and problem solve
  • Project management skills – ability to work under pressure to ensure all deadlines are met
  • Advanced knowledge in Excel
  • Some experience in banking systems and operational processes/procedures
19

Commercial Operations Analyst Resume Examples & Samples

  • Execute and often develop operations analysis that is actionable and provides insight to drive operational performance
  • Provide forecasts based on historical and current data trends. Explain any anomalies and trend shifts
  • Elicit, analyze, validate and interpret data
  • Write reports and present results based on research, providing guidance and recommendations to the Commercial Operations team
  • An analyst must ensure that the material being presented is accurate and complete
  • Support Commercial Operations team through analytics and reporting
  • Help support and measure key POCs and future business models with analytics and insights
  • Compile and hold key competitive intelligence
  • Overnight travel may be required
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Ability to understand statistical and analytical concepts as well as communicate them to non-technical audiences
  • Ability to cultivate relationships with key stakeholders across functions
  • Ability to assess risks and keep abreast of new policies, procedures or processes that may affect the data
  • Proficiency in Microsoft Office Software required as is the ability to quickly learn and use job specific computer programs such as Hyperion Financial, SPSS, Business Objects, Answers, MapInfo/MapPoint, Access and AS400
  • Ability to calculate figures and amounts such as discounts, gross margin, balance of sales and percentages. Ability to apply concepts of basic algebra, geometry and statistics
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must demonstrate business acumen in understanding and applying corporate and category goals, strategies and initiatives
  • Ability to achieve basic user and advanced user certifications on business intelligence software within 12 months of hire date
20

Senior Commercial Operations Analyst Resume Examples & Samples

  • Primarily responsible for managing complete lifecycle and development of deal execution process including on-time delivery of high quality solutions & proposals aligned with customer outcomes and business profitability / risk profiles; this may include, but is not limited to – request for proposal reviews, bid planning, risk reviews, solution estimates & pricing, deal analytics / reviews, 3rd party coordination & negotiations, technical architecture, documentation, and analysis of terms & conditions
  • Lead and drive deal team to develop bid requirements related to technical, financial, and commercial inputs to support strategy development and risk management
  • Act as a liaison between Sales Managers, Solution Consultants, Product Managers, & Services to identify common architectures, value pricing & estimation concepts
  • Participate in Customer negotiations from both functional/technical and commercial perspectives
  • Review Customer Purchase Orders to Ensure Compliance with Approved Price Levels, Terms and Cycle commitments to coordinate Hand off to Project Execution teams
  • Lead communications at all organizational levels including leading deal reviews with senior and executive leadership
  • Minimum of 3 years of commercial or technical experience, preferably with commercial management, application engineering
  • Minimum of 2 years of technical solution architecting experience
  • GE Leadership Program Graduates will get credit towards relevant work experience, commensurate to the program they have completed
  • Knowledge of / background in software and expertise in targeted industries such as Oil & Gas, Asset Monitoring, Discrete, Mining, Advanced Analytics, Remote Monitoring, to name a few
  • Highly organized, driven self-starter with ability to operate independently
  • Strong problem solving skills and decision making ability
  • Ability to lead and influence cross functionally
21

Senior Commercial Operations Analyst Resume Examples & Samples

  • 3+ years with MS Excel
  • 3+ years with Commercial loan
  • 3+ years of excellent customer service skills
22

Commercial Operations Analyst Resume Examples & Samples

  • HS Diploma or equivalent
  • 5-7 years experience in lending or loan servicing preferred
  • Proficiency with Excel, Word and Outlook required. AFS experience helpful. Knowledge of loan documents and syndications helpful
  • Ability to accurately review and interpret complex loan documents
  • Detail oriented with strong organizational skills
  • Analytical skills, strong customer service skills and excellent written and verbal communication skills
  • Ability to understand and follow policies and procedures
23

Commercial Operations Analyst Resume Examples & Samples

  • Analyze requirements and ensure that all proposals meet requirements
  • Coordinate all aspects of the bid process including development, outline, prepare review drafts, scheduling review meetings, and tracking completion of team assignments
  • Collate team concept drafts into a single body of work and ensure that completed submissions are professional, cohesive and credible
  • Assist with maintaining a database with standard proposal responses
  • Taking direct leadership role in the submittal process including investment proposals for internal approval
  • Contributing intelligence related to clients and competitors to support project pursuits
  • Evaluating technical content to make sure that it satisfies the RFP process
  • Helping to analyze and monitor safety, operational and financial metrics to support all efforts
  • Assist in ensuring all bidding qualifications are in place and maintained
  • Assist in market research and analysis, helping the team maintain a strong pipeline of opportunities