Service Commercial Resume Samples
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Service Commercial Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the service commercial job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
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JW
J Wintheiser
Jaylin
Wintheiser
53418 Alexandre Mountain
Detroit
MI
+1 (555) 749 3954
53418 Alexandre Mountain
Detroit
MI
Phone
p
+1 (555) 749 3954
Experience
Experience
New York, NY
Commercial Service Tech
New York, NY
Ondricka-Connelly
New York, NY
Commercial Service Tech
- The Commercial Service Technician II may be expected to perform some or all of the duties listed
- Service Technician II may be expected to perform some or all of the duties listed
- Fundamental knowledge of basic electronics and Ohms law
- Knowledge of Basic Fire Sprinkler Systems and Fire Alarm Devices
- Knowledge of Burglar Alarm Systems
- Other duties as assigned by leadership
- Comply with Protection One’s vehicle policy
New York, NY
Commercial Service Technician
New York, NY
Feil Group
New York, NY
Commercial Service Technician
- Performs routing and emergency service calls as set forth by the branch manager
- Drives company vehicle to perform duties
- Assists service technicians with system repairs and completes minor repairs including battery replacement
- Assists service technicians with system repairs
- Advise customer of the services provided
- Tests operation of system to the signal-receiving center to properly establish service
- Upon service completion, fill out necessary paperwork including the service ticket, new sales agreement, etc
present
Chicago, IL
IS Commercial Service Tech
Chicago, IL
Altenwerth, Conn and Crist
present
Chicago, IL
IS Commercial Service Tech
present
- Provides documentation of service and hours worked
- Perform routing and emergency service calls as set forth by the branch manager
- Knowledge of Basic IP Networks
- Knowledge of Basic Access Control Systems, Facility Management systems
- Provides documentation and completes reports of inventory and vehicle usage
- Trains new users in operation of alarm system equipment
- Determines backup components to be maintained in stock
Education
Education
Bachelor’s Degree in Quality
Bachelor’s Degree in Quality
University of Tennessee
Bachelor’s Degree in Quality
Skills
Skills
- Ability to communicate and provide excellent customer service
- Ability to deal with problems involving several concrete variables in standardized situations
- Ability to operate power tools
- Ability to unload ladder from fleet vehicle and climb ladder
- Ability to operate fleet vehicle in a safe manner at all times
- Excellent communication skills
- Ability to crawl under structures or in attics
- Ability and willingness to make key contributions to the growth of the business
- Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations
- Ability to concentrate on a task over a period of time without being distracted
15 Service Commercial resume templates
Read our complete resume writing guides
1
Service Specialist Commercial Loans Resume Examples & Samples
- 3 to 5 years of business purpose/commercial documentation experience handling non-complex transactions
- Good understanding of business unit’s risk and regulatory requirements
- Good problem-solving skills
- Good decision-making skills
- Good prioritization and organization skills
2
Commercial Service Banking Associate Resume Examples & Samples
- 2 years college
- 6 months to a 1 year of professional loan coordinator experience
- May be proficient with treasury management products
- Proven ability to work independently
- Experience with Word, Excel and PowerPoint
3
Commercial Deposits Service Associate Resume Examples & Samples
- Maintain strong, favorable customer relationships with existing Government Banking, Native American, Multi-Family Lending, and other assigned customer segments
- Act as Commercial Banking's primary customer contact for targeted commercial and specialty banking clients with complex bank account structures and/or servicing requirements
- Maintain a thorough understanding of the relationships/portfolios supported
- Coordinate relationship review meetings with Relationship Managers, Treasury Management Sales, and other business partners to ensure proper servicing of customers
- Responsible for approving exception requests within specified limits; resolve overdrafts
- 3 - 5 years experience in commercial banking relationship management, service and/or support
- Advanced knowledge and understanding of commercial deposit account structures, commercial banking payment systems, treasury management products and industry/competitor practices
- Intermediate knowledge of internal and external service management processes and marketing principles related to commercial relationship management
- Intermediate understanding of the implications of federal, state and local regulations affecting commercial deposit activities with particular focus on public, Native American, Multi-Family and other specific industry segments
- Demonstrate strong organizational, problem solving, analytical, interpersonal and customer service skills
- Proficient in use of word processing, spreadsheet, presentation and industry specific software
- Demonstrate excellent written and verbal communication skills
- Ability to produce accurate, timely results in a high stress, goal driven environment
4
Commercial IT Application Service Lead Resume Examples & Samples
- A Bachelor’s degree is required. Computer Science degree, Life Sciences or Business Management discipline
- Must have 5 years of project management and/or operations experience with a background in systems implementation and operations support
- Experience supporting a remote / mobile & global user community is required
- At least 3 years Pharma / Biotech experience with experience in a management role
- Experience working with in pharmaceutical sales or technology operations, or consulting firm experience. CRM and Business Intelligence experience is a must. Cloud based architecture experience is desired
- Operations mindset and vendor management skills
5
Commercial IT International Application Service Lead Resume Examples & Samples
- Bachelor’s degree is required. Computer Science degree, Life Sciences or Business Management discipline
- Ver strong project management and/or operations experience with a background in systems implementation and operations support
- Experience supporting a remote / mobile global user community is required
- Pharma / Biotech experiencein a management role
- Experience working within pharmaceutical sales or technology operations, or consulting firm experience
- CRM and Business Intelligence experience is a must. Cloud based architecture experience is desired
- Service and vendor management skills
6
Commercial Service Technician Resume Examples & Samples
- Performs line maintenance and/or advanced services, wireless, hospitality and MDU installation
- Performs service calls by troubleshooting problems occurring from the tap (point of connection) to subscriber outlets
- Installs drop cable from pole (aerial) or pedestal (underground) and interior outlets to commercial subscriber locations and activates Video, HSD and Telephone services following TWC installation procedures
- Installs and works with coaxial, data and twisted pair phone cables integrating video, data, telephone service into new and existing commercial wiring
- Installs & troubleshoots analog and digital channel converters, cable modems, wireless gateways, multi-media terminal adapters (telephone service) and properly connects to TVs, computers, surround sound systems, DVD players, VCRs, telephones etc. per TWC procedures
- Performs comprehensive product and service tutorials to customers per guidelines utilizing documentation and checklists
- Performs upgrades, downgrades and disconnects of service
- Utilizes various test equipment (FSM, VOM, Leakage Detector, Toner, brown meter etc.) to troubleshoot and repair problems
- Utilizes cellular and radio communication to effectively communicate with supervisor, customers and OSC as well as utilize a wireless/paperless work force management device
- Collects money from subscribers for non-pay or disconnect service
- Performs system audits to verify unauthorized service connections
- Maintains appropriate drop plant to conform to FCC mandate, CLI and system performance specifications
- Recognizes, practices and enforces safety rules and procedures when performing technical tasks
7
Commercial Banking Service Associate Resume Examples & Samples
- Calculate and Process Payoff Quotes for Customers/Dealers on all product types
- Ensure original economics are maintained in accordance with documentation and applicable
- Regulations
- Ensure customer needs relating to Payoff Requests are met by delivering the highest quality
- Service
- Research and solve Payoff related account issues for customers and involved internal staff
- Answer Payoff related questions for all customers, internal and external
- Work closely with Portfolio Managers to foster customer retention and maximize income
8
Cae, Commercial Cust Service Resume Examples & Samples
- Interacts with small and medium business customers via telephone or
- Explains billing cycles, processes, and prorates effectively to ensure
- Acts as a product consultant to business owners by articulating
9
Commercial Service Coordinator Resume Examples & Samples
- Continuously present “great Customer Experience” to all clients of BMO, either in person or over the phone
- Greet, assist and direct clients and visitors at the reception by maintaining employee and department directories
- Maintain a neat and professional appearance in the reception area
- Serve as main contact for building maintenance issues and escalation to the appropriate teams
- Design floor processes and procedure keeping main floor team up to date on all events, etc
- Assisting with keying financial transactional entries for the Commercial team when required
- Provide regular relief to other Admin roles within the Commercial team during absences/Vacation
- Sundry duties as required
- A proactive, open and effective communication style to be able to work with all levels within and outside the organization
- The ability to work well under pressure and with others, while maintaining a “can do” attitude
- A commitment to provide the highest level of Customer support
- Self-motivated and ability to work independently without involving the Manager except for key decisions
10
Commercial Kitchen Service Technician Sign ON Bonus Resume Examples & Samples
- Valid driver’s license and acceptable motor vehicle record
- Availability for occasional overnight travel as assigned
- Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA)
- Self-motivated with the proven ability prioritize and work independently with minimal direct supervision
11
Commercial Kitchen Service Technician Sign-on Bonus Resume Examples & Samples
- A minimum of one (1) year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or military service
- Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
- Immigration sponsorship not provided for this role
12
Commercial Field Service Technician Resume Examples & Samples
- Performing required preventive maintenance activities on commercial inverters to maintain warranty coverage
- Responding to corrective maintenance cases on both commercial and residential PV systems. Includes troubleshooting, testing, repairing activities and updating online case logs accurately
- Attending and demonstrating outstanding performance at multiple inverter training schools
- Working safely and in accordance with SolarCity and industry standard safety requirements
- Report writing, where required, to comply with deliverables in commercial O&M contracts
- Working closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested
- Prioritizing conflicting work requests and escalations
- Working with customers unhappy with the performance or functionality of their systems
- Ensuring the vehicle, tooling, electronics, software, and company property issued are accounted for and taken care of
- Working with the electric vehicle charging station teams and understanding the systems and installation requirements
- Supporting the ongoing development and improvement of the SolarCity Field Service team
- Extensive hands-on experience installing, maintaining, and troubleshooting PV systems
- Comfortable in a fast paced field environment
- Outstanding interpersonal and communication skills (both written and verbal); particularly in a customer-facing environment
- NABCEP Certification strongly preferred
- Journeyman Electrician’s card required to perform electrical work in the state where work will be performed by the candidate
- Have a minimum of one years of PV installation experience
- Proficiency in installing all types of grid-tied inverters & able to work with various ground and roof mount racking systems
- Understanding of the NEC codes that relate to PV installations
- Willing to do residential, commercial & service work
- Must be able to climb ladders and stairs, lift 100 pounds, and must be able to work on your feet for long periods of time
- Must be able to work at heights, climb ladders and stairs, lift 60 pounds, and able to work on your feet for long periods of time
- Experience with plumbing and HVAC highly desirable
- Must be comfortable working with spreadsheets, word processing, and computer-based applications (e.g. time tracking, case management, etc)
- Must have a valid driver’s license
- Must have a clean driving record (example no DUI in last 5 years)
- Must be able to successfully pass a pre-employment criminal, driving, and drug screen
13
Commercial Junior Field Service Technician Resume Examples & Samples
- Take direction from the FST and assist with PV troubleshooting tasks
- Inspect wires, combiner boxes, modules, and inverters for possible defects as directed by the FST
- Help with the removal and or installation of modules, conduit, and inverters
- Assist FST with the set-up of ladders, safety equipment, roof anchors
- Work safely and in accordance with SolarCity and industry standard safety requirements
- Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested
- Ensure the vehicle, tooling, electronics, software, and company property issued are accounted for and taken care of
- Learn diagnostic PV troubleshooting techniques from the FST
- Drive other projects as required or as business needs change
- Minimum of 3 months of PV installation experience
- Greater trades experience in roofing or electrical a plus
- Experience operating heavy machinery; boom lifts, man lifts, scissor lifts
- Bending, stooping, crawling, in confined spaces, working in limited illumination areas, working in dusty conditions are required
- Must be able to work alone for periods of time and manage your own schedule
- Comfortable making decisions independently and handling emergency situations with a calm and directed manner
- Ability to work in extreme environments, e.g. hot sun, below freezing, crawl spaces, etc
- Proficiency with Microsoft Suite, specifically with Excel
- Must be very organized and be able to meet aggressive timelines
- Detail-oriented, resourceful and able to manage shifting priorities
14
Commercial Service Technician Resume Examples & Samples
- Locate and alleviate trouble with damaged equipment or wiring
- Prepare trouble order forms to report temporary repairs
- Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies
- Minimum 8-10 years experience installing and inspecting/repairing Tyco Integrated Security or comparable product line
15
Commercial Service Technician Resume Examples & Samples
- Performs inspections of burglar and fire alarm systems based on contract requirements
- Assists service technicians with system repairs
- Follows proper schematic wiring diagrams and hook-up procedures. Reads building, electrical and sprinkler blueprints as required
- Minimum 2 years experience installing and inspecting/repairing TycoIS or comparable product line
16
Commercial Service Technician Resume Examples & Samples
- Read blueprints, building and electrical plans in order to complete equipment repairs
- Service and repair Commercial security/Fire Alarm/CCTV/Card Access systems
- Minimum 2 years experience installing and inspecting/repairing Tyco Integrated Security or comparable product line
- Electrical/Electronic background
17
Senior Specialist Business Banking Commercial Service Centre Resume Examples & Samples
- LI-CT
- You must be passionate about customer service, possess good verbal and written communication skills and be able to work independently with excellent interpersonal skills
- A strong “can-do” mindset with strong analytical, evaluative, and problem-solving abilities is at all times essential
- You should preferably have a degree or diploma with work experience in a Contact Centre, Banking or Customer Service environment
18
Commercial Installation & Service Team Manager Resume Examples & Samples
- Plans, implements and manages the activities of the installation and service work force and ensures familiarity and training of product installation and service skills
- Formulates a sound business plan to provide cost efficient accordance with established plan share targets. Works with Area General Manager to meet profitability goals
- Conducts meetings on a monthly/quarterly basis. Communicates current installation and service policies and procedures, techniques
- Assists sales force by developing low installation costs and suggesting proper and varied applications of systems
- Ensures consistency of field installation and service activities
- Establishes and maintains a high level of quality and timely installation/service to customers for maximum retention
- Develops and maintains an effective installation/service work force through recruiting, hiring, training, motivating and coaching techniques
- Acts as the champion for all environmental health and safety activities for the Service/Install work group
- 1 to 3 years progressive management experience with a high volume, high impact operation
- Background should include the ability to successfully handle multiple challenges, prioritize responsibilities, and effectively lead a large staff
- Intermediate to advanced computer skills in a Microsoft Office environment
19
Service Commercial Manager Based Resume Examples & Samples
- To secure high quality customer relationship, leading to increased customer satisfaction and renewal of service contracts
- To work together and communicate effectively with all departments in order to maintain a good level of interaction within the field and within the office to quickly inform and advise customers on all service operations, plan changes, delays, cost overruns, safety and environmental issues, etc
- To be commercially aware of the contract’s financial performance and requirements and inform /escalate cost overruns, requests out of scope and transition to new contracts
- Act as counterpart to customer’s responsible manager
- Own the contract making sure that Vestas delivers according to the scope of the contract
- Own, manage and record all customer issues in a systematic way, using available tools
- Insure correct information in SAP related to contractual obligations, quotations, invoicing etc
- Report to Service Comercial Team Leader MexCar región
- Experience in Wind Energy
- University degree in Engineering, Industrial Engineering or similar
- At least 5 years of experience preferably in a customer-facing position (e.g. sales, project management, contract management, particularly with large complex customers), ideally within the energy market
- Familiarity with complex technical machinery, plant, processes or systems
- Good business sense and good economical understanding of contracts
20
Commercial Service Technician Resume Examples & Samples
- Performs inspections of security, close circuit television, Access Control and fire alarm systems based on NFBA, Local codes and contract requirements
- Assists service technicians with system repairs and completes minor repairs including battery replacement
- Tests operation of system to the signal-receiving center to properly establish service connectivity
- Complete all forms accurately such as the NFPA 72, JCIIS and customer paperwork as required
- Manage and schedule daily, weekly and monthly contracted inspections as assigned to ensure monthly inspections are completed as scheduled for the calendar month
- Minimum 1 - 2 years experience installing and inspecting/repairing JCI or comparable product line
21
Commercial Service Technician Resume Examples & Samples
- Must communicate effectively with other team employees as needed
- Must exhibit a “Can Do” and “Want to Do” attitude of flexibility
- Must be positive working in a team environment assisting in the overall success of the service team
- Will be required to participate in problem solving and continuous improvement activities
- Must be willing to help others
22
Commercial Service Team Leader Resume Examples & Samples
- Interview Commercial Service Banker candidates
- Provide orientation and training for new Commercial Service Bankers
- Coach Commercial Service Bankers to continuously improve call-handling skills, product and systems knowledge and communication skills
- Manage the day to day operations of a Commercial Service team to ensure efficient servicing that minimizes call hold times and the number of abandoned calls
- Monitor Commercial Service Bankers’ performance and provide formal and informal performance feedback
- Recognize and reward performance excellence
- Create and sustain a positive work environment
- Handle escalated customer service issues and escalate further, as needed
23
Service Coordinator, Commercial Resume Examples & Samples
- Coordinate schedules for installers and service technicians
- Confirm appointments by calling the customers
- Run reports to review service technician activity
- Make sure that emergency issues are prioritized and handled on a timely manner
- Return customer’s calls
- Other duties as assigned, which may include but are not limited to
- Minimum 2 years related experience
24
Commercial Claims Service Specialist Resume Examples & Samples
- High School Diploma/General Education Diploma (GED), plus two years of customer service experience in an office environment
- Previous experience working in the insurance industry is a plus, but not required
- Excellent customer service skills and a passion to help others
25
Commercial Service Technician Resume Examples & Samples
- Commercial security service experience
- Experience installing and programming DMP, Bosch, Honeywell, and GE equipment
- Fire alarm installation experience
- **MUST OBTAIN DCJS WITHIN 90 DAYS OF STARTING****
26
Service Commercial / ITO Manager Resume Examples & Samples
- Develop and generate new business opportunities (new offers such as Asset Management, monitoring, Proximity business as well as new customers)
- Pilot Innovation Growth levers across it’s area
- Deploy Service strategy into profitable growth actions
- Drives Market assessment & Order Intake budget preparation for its area
- Deliver orders quarterly as per plan
- Commercial: Identify new opportunities in current & new segments Clear Role of “Hunting” with new accounts to develop pipeline leveraging available resources in unit, region & PL. Achieve order intake plan per quarter
- Tendering: Ensure OTD of tenders with support of Supplying units & local unit resources. Local Management of budgetary offers
- Innovation: Implement Innovative actions to develop the business
- Business Plan: defines, develops & updates regularly the strategy to develop business in its area
- Educational Requirements
- Ability to deliver strong commercial results
- Strong, inclusive leadership skills
- Ability to deliver timely feedback to team to achieve desired impact
- Ability to reward and recognize individual and team achievements
- Ability to prioritize multifaceted, fast paced job tasks
27
Commercial Claims Service Specialist Resume Examples & Samples
- Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
- Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
- Receives, screens and routes incoming telephone calls and other electronic correspondence
- Contacts or receives contact from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards
- Generates and sends appropriate forms to insured/claimant for completion
- High School Diploma/General Education Diploma (GED)
- At least 2-3 years of customer service experience in an office environment
- MUST be able to work from 9am - 5:30am Monday - Friday
28
Commercial Claims Service Specialist Resume Examples & Samples
- High School Diploma or (GED)
- 2 years of previous customer service experience and/or prior experience as a bodily injury processor/specialist, highly preferred
- CPT certification preferred, but not required
29
Commercial Service Banker Resume Examples & Samples
- Three or more years of experience in data entry, clerical and customer service activities
- Knowledge of Hogan, AFS, ALS, Lotus Notes and On-Line Reference Tools
- Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of accuracy
30
Commercial & Logistic Service Agent Resume Examples & Samples
- Execute logistical activities, manage export documentation and warehouse instructions for outbound shipments
- Identify customer specific needs and give instructions for correct follow- up of special requirement (e.g. logistics) within the boundary conditions
- Keep relevant stakeholders informed about the status changes in the Order-to-Cash flow and identifies potential risks, suggests alternatives when required
- Follow-up on outstanding payments, monitoring and escalate credit limits,
- Set-up and maintain of customer master data and sales price records in all relevant systems
- Proactively communicate towards customers in line with DFS Standards and able to make autonomic decisions (incl. exceptions) within certain framework
- Handling and registration of customer’s request for information or questionnaires
- Complaint registration and handle customer complaints promptly and thoroughly
- Act as a backup in case of absence of direct colleagues
31
Commercial Branch Service Manager Resume Examples & Samples
- Ability to apply concepts of basic algebra and geometry
- Knowledge of dry chemicals and pesticides
- Familiar with DOT rules and regulations
32
Commercial Service Manager Resume Examples & Samples
- Management experience in a service related industry preferred
- Excellent customer service and organizational skills
- Leads from the “FRONT”
- Multi-tasking ability and attention to detail
- Service exposure in a B2B setting (hospitality, institutional, industrial, manufacturing, food service)
- Strong communication, professional maturity and interpersonal skills
- The ability to manage multiple service accounts with detail
- Quality Control, internal service audits, employee relations experience is a plus
33
Commercial Branch Service Manager Resume Examples & Samples
- Highly skilled in “hands on” management
- MUST HAVE A HIGH ENERGY
- 5 years in a leadership role with heavy customer and employee interaction
- Experience with scheduling, routing, and inventory management preferred
34
Commercial Service Technician Resume Examples & Samples
- We'd love it if you have a few years' experience in the performance of pest management operations activity...but we'll train the right person
- We do need you to have a valid driver's license with proof of insurability and safe driving record required
- You will have to pass a background check, drug test and a DOT physical
35
Commercial Service Manager Resume Examples & Samples
- Successfully managed at least 10 direct reports, including interviewing and selection and performance reviews
- Excellent communication skills and the ability to work in a fast paced environment
- Must be able to relocate within the assigned territory
36
Commercial Fumigation Service Technician Resume Examples & Samples
- We'd love it if you have a few years’ experience in the performance of pest management operations activity...but we'll train the right person
- We do need you to have a valid driver’s license with proof of insurability and safe driving record required
- You will have to pass a background check and a physical
37
Digital Service Lead, Pharma Commercial Resume Examples & Samples
- A minimum of a Bachelor Degree
- A minimum of 5 years of experience delivering projects and program management
- Significant experience in managing a portfolio of multiple large/small programs and support operations
- Waterfall and Agile methodology experience and familiarity with SDLC
- Must possess a solid understanding of marketing and web technologies with ability to communicate effectively with both business & technical teams
- Strong delivery experience with web frameworks, web services technology, cross-functional, multi-disciplined projects and multiple technologies
- Strong experience with web content management, including Drupal
- Experience with HTML5, CSS, and JavaScript
- Must have the ability to drive resolution for critical issues
38
Commercial Service Team Manager Resume Examples & Samples
- Sets strategy, gives direction, and drives accountability for results in regional service organization, by influencing processes, activities, and use of systems to ensure that they are both client service oriented and attentive to managing risk and value-added
- Proactively identifies and champions the resolution of client service issues (internal and external), requiring leadership and interaction with clients (internal and external), all levels of staff and senior management, product and support partners
- Leads cross-functional or cross-segment teams to achieve common goals for service delivery and asset quality/risk management
- Provides leadership and directs resources to support initiatives and service quality processes. Serves as the senior manager responsible for client servicing and compliance for the region, including loan, deposit, treasury services, and related products, and usage of various systems and reports
- Effectively oversees the deposit opening, maintenance and loan closing processes for region’s relationship teams, to ensure compliance with loan approval and credit policy, integrity in documentation (pre- and post-closing, and “watch” credits), exception management, combined with a consistently high level of client satisfaction
- Actively serves as a member of the regional Commercial Banking management team, and supports the Regional LOB Executives as needed
- Works closely with Commercial Sales Leaders to ensure Relationship Officers are meeting performance expectations, fully engaged in client relationships and effectively utilized by team. Actively involved with Commercial Sales Leaders in resolving escalated client services issues
- Plans and manages staff and controllable expenses
- Travels on a periodic basis to meet with Relationship Teams, attend bank, client, and educational meetings and events
- 5+ years related job experience with strong understanding of commercial lending concepts; supervisory experience
- Excellent knowledge of commercial loan and deposit documentation with proficiency in documentation preparation, closing, and related client servicing
- Thorough knowledge and understanding of the capabilities of the Laser Pro Documentation Preparation System
- Previous experience with commercial banking support functions. Possess expertise in the overall servicing of commercial banking clients, including resolution of client issues and the ability to identify cross-sell opportunities
- Ability to establish and strengthen effective working relationships among team members and product and support partners
- Understanding and adherence to bank’s BSA/AML program. Strong grasp of applicable federal, state and compliance regulations
- Displays strong credit acumen
- Bachelor’s degree in accounting, finance, economics, or related field; or equivalent experience
- Strong commercial banking experience and knowledge of loan documentation required
- Demonstrated leadership ability to drive change, turn strategy into action, and achieve results through motivating and collaborating with others
- Demonstrated ability to manage high volume processes and multiple diverse activities; and to effectively influence systems and technical project outcomes
- Solution-oriented, creative problem solving abilities
- Ability to exercise good judgment and make decisions which appropriately balance client service/sales and discipline/risk management
- Strong written and verbal communication skills; financial acumen and analytical skills
- Proven ability to effectively lead and manage a geographically disbursed team
39
Regional Commercial Service Coordinator Resume Examples & Samples
- Work from real time report dashboards to prioritize service of large Commercial jobs as they go offline
- Work with Scheduling to ensure Commercial Field Service Technician (CFST) schedules are accurate and up to date
- Where service work is subcontracted, request Purchase Orders, ensure cases are updated, reports are received, Customers are notified, and work is completed properly and efficiently
- Work with O&M Commissioning Manager to plan for upcoming Commercial Commissioning cases
- Work with the district and regional field service managers to ensure department service level objectives are met
- Coordinate Commercial Field Service Technician travel and trainings
- Manage Commercial FST Vehicle needs (service, registration, fuel cards, etc.)
- Ensure FSTs have what they need – Tools, parts, safety gear, laptops/phones/MiFi
- Work with Inverter vendors to make sure defective parts are returned and credit is received, and prepositioned parts stock gets replenished
- Will have 2+ years of experience of PV or commercial electrical project management experience
- Will have 2+ years of experience creating Scopes of Work for maintenance or electrical services
- Experience with PV system commissioning preferred
- Ability to manage voluminous amounts of data
- Excellent written and verbal skills both from a technical and client facing perspective
- Regular, reliable, and predictable performance required
- Must be able to successfully pass a pre-employment criminal screen
40
Commercial Substation Service Manager Resume Examples & Samples
- Performance & Ownership
- Drives the localization and implementation of the BU strategy as a member of the HBU Management Team
- Ensures Service growth strategies are in place and implemented consistently across the entire Service organization, according to PGGI Service strategy. Lead and support the integrated HUB concept to drive operational efficiency and productivity, exploiting synergies and increasing ownership and accountability through different countries
- Takes full accountability for the profit and loss (P/L responsibility) of the assigned HUB Service units. Lead risk management process aligned with company strategy. Drives predictability in results and on time reporting. Takes key role in operational reviews regarding service units reporting to him. Manage the bulk service risk portfolio in the respective region. Take operational decisions as needed
- Safety & Integrity
- Drive and enable the implementation of ABB integrity and health and safety culture across the organization by coaching and developing Service teams. Assure implementation of all corrective actions, best practices and operational procedures as per PGGI standards. Be responsible for proper training and certification of service teams
- Collaboration & Trust
- Works with Marketing & Sales HUB team to secure incremental growth of the service business. Helps to identify white spots and to define strategies to increase the coverage of the installed base. Supports the local units in business development initiatives. Promotes sharing of experience and leading practices in Service at regional level
- Find cross country synergies and cooperation models within the HUB, also inter BU and inter divisional when needed. Actively collaborate with service conflicts. Acts as interface to the Country Service Organization where needed
- Customer Focus & Quality
- Builds a sustainable customer approach to ensure overall regional client growth, satisfaction and retention. Supports the local units to build up the local presence Drives operational excellence and continuous improvement of the business focusing on customer satisfaction
- Coordinates and facilitates Service account management and sales activities. Ensures systematic, holistic and broad go-to-market approach together with the local sales teams. Ensures consistent development of processes and practices based on customer feedback (Net Promoter Score (NPS) in the region. Lead the marketing initiatives to be implemented on the different countries under his responsibility
- Takes responsibility for customer contact management operations and lead installed base management
- Bachelor’s degree in Engineering or Business and/or Business related degree
- Minimum of ten (10) years of Profit/Loss (P&L), prefer experience to be in Service business within Power, Energy or Power related industry
- Knowledge of the relevant market, customer and solutions
- Substation background and/or High Voltage Power
- Capable of working in a multi-cultural environment
- External customer focused
- Disciplined, structured, and high committed to the results
- Strongly Service minded/mentality
- Able to engage and motivate people in different cultures
- Fluent in English both written and spoken
- Candidates must already have a work authorization that would permit them to work for ABB in the United States
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Commercial Service Technician Resume Examples & Samples
- Drive company vehicle to customer locations
- Meet with customers to explain services and service agreement
- Inspects the customer’s premises to identify insect and pest problems and applies appropriate products according to label directions
- Upon service completion, fill out necessary paperwork including the service ticket, new sales agreement, etc
- Advise customer of the services provided
- Contact customers to schedule service appointments and respond to any problems
- Maintain cleanliness of vehicle and equipment
- Achieve assigned service performance objectives
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Commercial Banking Service Specialist Resume Examples & Samples
- 3-5 years of Quality Assurance experience
- Proficiency in Quality Center
- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
- Previous analytical experience (analyzing problems and analyzing results)
- Must be a self-starter with the ability to take direction and work independently while also working in a team environment
- Ability to work in a fast-paced, dynamic environment
- Experience in Agile Scrum practices
- Experience working on Corporate applications (HR, Finance/GL, Risk)
- Technical Experience is a plus (.Net, Java, Mainframe, SQL, etc)
- QA Lead experience
- Query experience for SQL or Oracle databases
- Troubleshooting skills
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IT Business Partner Commercial Service Resume Examples & Samples
- 5+ years of proven track record, delivering IT in a strategic enterprise context, developing complex customized solutions
- Solid understanding of service sales and the business drivers in the value chain such as engineering and manufacturing
- Experience with product and/or services development through technology enabling
- Experience from international organizations with sourced environments
- Experience from an engineering or manufacturing company e.g. as business partner/solution advisor or alternatively from an IT consultancy as senior consultant
- You are fluent in English, orally and in writing
- A visionary/strategic mind that sees things in a broad perspective and also able to operationalize the visions
- Analytic with a logical mind-set, being able to make good priorities, based on facts
- Able to delegate accountability on others and yourself ensuring deliverance of results
- High work capacity and energy-level. Works determinedly and efficiently without compromising quality
- Strong verbal skills being attentive to the needs of others when speaking
- Strong team orientation and collaborative skills towards multiple stakeholders
- Structured and systematic in your performance – delivering on your promises
- Having strong business knowledge, understanding the commercial drivers
- Possess knowledge about economic and business conditions
- Having focus on costs optimization, profit growth, differentiation and new business opportunities
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Commercial Business Field Service Tech-dev Resume Examples & Samples
- Performs on premise tasks for predominately commercial customers with occasional residential customers based on routing and demand. Tasks include wiring, mounting, interconnection, activation and testing of equipment for products which are remotely or self-provisioned, such as Business TV, CBI or Voice Manger. May have limited interaction with products which are classified as “complex” by the CB workflow standards
- Presentation and interaction with customers occurs in a manner which is highly satisfying to the customer, and builds on loyalty. Reviews work requested, describes actions that will be taken, answers questions, presents documentation, and demonstrates the proper functioning of products and services to the customer
- Activities include preparation, installation, modification, disconnection, diagnostics and repair of commercial products providing video, phone, audio, data and wireless
- Performance metrics meet expectation ranges of the job description within the performance management tool, with significant oversight and slight autonomy
- Responds to requests for service installation and changes
- Reviews and responds to requests for product and service repair or trouble resolution
- The environments that the work occurs in include, but are not limited to; home offices in residential homes and apartments, retail centers, restaurants, schools and universities, mechanical rooms, utility sites, healthcare, governmental sites and offices
- Professional and productive interactions are expected with customers, property managers, building engineers, other building trade workers, government officials and the public. Collaborates with Cox Communications team members and boundary partners to fulfill tasks and orders efficiently and co-operatively
- Basic ability to interpret contracts and written agreements between the company and external parties, such as service contracts, building access agreements, easements, covenants and similar instruments in order to understand requirements, limitation and other important details related to completion of required tasks
- Operates a vehicle safely, and in a manner which reflects positively on the company image and in compliance with the law. All vehicle operation must comply with the company vehicle policy which is updated from time to time. Items within the vehicle must be stored safe and secure and in an orderly manner
- Equipment handled and used for access while performing the tasks include, but not limited to, ladders, catwalks, aerial lifts, scissor lifts and scaffolding
- Frequent lifting of up to 50 lbs. and occasional lifting of up to 75lbs
- Manual tools used while performing tasks include common hand tools; screwdrivers, wrench, pliers, hammers, fish tapes, saws, etc., requiring squeezing, prying, twisting, pushing and swinging
- Motorized tools to drill, punch, pull, compress, blow, and vacuum are commonly used
- Operation of test equipment to verify proper performance of products and the delivery networks. Equipment includes Radio Frequency (RF) meter for power, purity, and interference; RF leakage detectors for shielding integrity; telecommunications test equipment for call progress tones, signaling and audio; Twisted Pair metallic testing for performance and connector assembly; fault detectors for cabling assurance testing, and other supplied testing tools to ensure reliability and product performance; Optical testing equipment for optical delivered signals
- Produce accurate records of activities related to work including time, material, training, measurements, actions, inventory, customer opinions, and “as completed” designs. The records are placed within ticketing systems, workflow tools, billing systems, routing or workforce systems, GIS and other record repositories,
- Protects the company assets, from loss, theft, and damage. Maintains an accurate inventory and tracking of assigned inventory. Provides accurate reporting for incidents that occur
- Protects the company’s intellectual property including processes, plans, budgets, records, from unauthorized access, theft, or duplication. Follows the data security processes to the highest degree possible
- Provide clear documentation of actions, tests and results for referring work in progress to other groups for resolution. Promptly engages support to resolve issues
- Use of software tools used for labor, test, measurement, performance, and costs must be used timely and accurately
- Perform tasks with a high degree of quality and accuracy to ensure proper, reliable performance of products. Completion of tasks correctly the first time attempted to prevent customer disruption
- Maintains strong knowledge of product features and function, as well as latest methods and procedures for delivery, including back office workflow tools for task assignment. Provides timely communication to all groups (including customer) of progress of work, change in task durations, and unexpected changes in work completion. Creates a clear understanding with the Comm Center on route progress and, accurately uses the workforce management software
- May be required to pass to additional background screenings, as required by law or as required to perform role
- May be required to participate in stand by or on call schedules to support customers after normal business hours
- Other duties as assigned to support the completion of the department’s work
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Commercial Specialty Service Manager Resume Examples & Samples
- Manage delivery of services for the organization’s various business applications (Corporate Systems, Underwriting and Claims) for one or more business segments to ensure adherence to statements of work, established processes and performance requirements
- Keep abreast of technology and industry changes
- Utilize metrics and reports to monitor and ensure performance meets service requirements defined by service level agreements (SLAs)
- Coordinate with vendor partners to ensure completion of project deliverables for modifications and enhancements of software/systems according to SDLC and IT processes
- Streamline services to improve efficiency, quality and usage
- Act as an escalation point to work with business, IT and vendor partners to resolve performance, outages or process issues which impact service
- Negotiate completion dates, time estimates and priorities with vendor partners, IT and key stakeholders
- Experience planning, managing and delivering information technology support for business applications to meet organizational goals, service level agreements and statements of work
- Experience in providing direct support for various business applications
- Experience working with SDLC and ITIL processes
- Experience in Commercial insurance
- Knowledge in Oracle / SQL server
- Knowledge in .net Applications
- Insurance Business Knowledge
- Team Builder & Team Player
- Organization/Planning
- Result or Outcome Orientation
- Persuasion
- SDLC and ITIL experience
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Commercial Service Tech Resume Examples & Samples
- Troubleshoots and identifies malfunctioning or inoperative equipment on alarm systems by using electronic testing equipment
- Coordinates inspections and/or installations with police, fire departments, or other appropriate agencies
- Maintain good driving record
- Excellent teambuilding, customer service, and interpersonal skills
- Must possess good decision making skills, be very organized and detail oriented
- Ability to drive a motor vehicle while seated for periods of up to 2 or more hours
- Ability to crawl under structures or in attics
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Commercial Service Technician Resume Examples & Samples
- Service Technician II may be expected to perform some or all of the duties listed
- Must be able to drive company vehicle to perform duties
- Knowledge of Basic Fire Sprinkler Systems and Fire Alarm Devices
- Some related prior experience in military, electrical, electronic, or construction field
- Must be able to pass a company-administered exam to demonstrate proficiency
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Commercial Service Analyst Resume Examples & Samples
- Implementing and maintaining service oriented solutions geared towards B2B accounts and other key vertical markets
- Assist with strategizing, planning, creating, enhancing, and implementing new or existing Service solutions
- Create, update, edit and enhance process maps and supporting documentation
- Coordinate internal/external reports through gathering, analyzing and summarizing data and information from cross functional departments
- Evaluate and monitor the performance and efficiency of programs to ensure that implementation is within scope and on target
- Prepares presentation materials and reports for team level and management level audiences
- Maintain good attendance and punctuality
- Perform other job duties as assigned
- Proactive and able to work well independently as well as in a team environment and cross functional teams
- Strong ownership and organization skills
- Proven skills with MS Visio and MS Excel in order to successfully execute projects
- Working knowledge and understanding of the products, services and support policies in order to be an effective team member
- Ability to work confidently in a rapidly changing, fast-paced and results-oriented corporate environment where a high degree of flexibility is required
- Excellent written and verbal communication skills in English
- Background in commercial markets or similar industries
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IS Commercial Service Tech Resume Examples & Samples
- Perform routing and emergency service calls as set forth by the branch manager
- Comply with Protection One’s vehicle policy
- Other duties as assigned by leadership
- Fundamental knowledge of basic electronics and Ohms law
- Knowledge of Burglar Alarm Systems
- Knowledge of Basic Access Control Systems, Facility Management systems
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Commercial Service Technician Resume Examples & Samples
- Performs routing and emergency service calls as set forth by the branch manager
- Replaces or repairs malfunctioning or inoperative equipment
- Drives company vehicle to perform duties
- High school diploma or general education degree (GED) and 2 years related experience and/or training
- Some related prior experience in military, electrical, electronic, or construction fields, previous alarm system industry preferred
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Tyco-service Commercial Installer Resume Examples & Samples
- Installation of Fire Alarm Devices
- Installation of cable as applies
- Inspection of equipment
- Read commercial plans to verify ability to apply proper installation of equipment
- Ability to work and travel to various locations throughout the Bay Area
- Must be able to run cable and perform various tasks involved with installation of equipment
- Must have good customer service skills
- Successful completion of both drug screen and 7 year criminal background check
