Commercial Operations Resume Samples

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U D'Amore

Ulises

D'Amore

663 Mina Landing

Phoenix

+1 (555) 160 4705

663 Mina Landing

Phoenix

Phone

p +1 (555) 160 4705

Experience Experience

Los Angeles, CA

Commercial Operations Coordinator

Los Angeles, CA

Padberg-Pfeffer

Los Angeles, CA

Commercial Operations Coordinator

Act as a department leader. Support management in fostering teamwork throughout the department
Generate daily reports that provide assistance in verifying all that is entered into the Copy portion of the Enterprise system
Trainings Level I, II and III Coordinators on department functionalities and responsibilities. Provides feedback and follow-up to management
Provides quality control for each network while monitoring daily deadlines
Assumes various projects as assigned and/or approved by department management, providing progress reports, target date for completion and follow up
Work with marketers on identified programs and tactics to develop metrics that can be utilized consistently across marketing
Establish and maintain effective working relationships with internal and field based-employees and third party vendors

Los Angeles, CA

Commercial Operations Leader

Los Angeles, CA

Wolff Group

Los Angeles, CA

Commercial Operations Leader

Own and lead the deal process in collaboration with the cross-functional team, including all aspects of contract management, commercial proposals, deal strategy reviews, Policy 5.0 implementation, risk management and mitigation, internal costing, margin analysis, market level pricing and customer negotiations in conjunction with internal functions
Initiate and drive cost-out/margin improvement projects that improve the COM on an ongoing basis
Lead virtual and global project teams with stakeholders including sales, legal, finance, risk, product management, engineering, services and other functions to maximize customer value and meet business goals
Routinely interact with external resources and other companies in order to benchmark and improve commercial excellence capabilities to achieve best in class operation
Establish relationships and interface with product applications, field services, engineering, product management, finance, legal and specifically the commercial sales team
Develop, deploy and maintain a common curriculum and inventory of sales processes and solutions that deliver best in class execution on the key areas of salesforce deployment, opportunity pipeline and account planning
Implement standard work across the enterprise on how a Sales MOS (management operating system) should be structured and operated by business model, in order to drive full alignment with Sales to meet and exceed the businesses’ financial and strategic marketing goals while improving the overall cost to serve

present

Phoenix, AZ

Director, Commercial Operations

Phoenix, AZ

Champlin, Schmeler and Schuster

present

Phoenix, AZ

Director, Commercial Operations

present

Provide leadership and day to day management of the commercial operations team including motivating, coaching and developing team member(s)
Lead the development and implementation of other core organizational capabilities including fleet management, meeting planning, formulary pull through
Manage budget and perform annual business planning
Provide support to other BD team members on strategy/negotiation of quotations, development agreements and commercial supply agreements
Develop data analytics capabilities that provide market place insights that help drive the business
Develop and implement launch tracking dashboard, integrating primary and secondary data
Proven goal and results driven work ethic

Education Education

Bachelor’s Degree in Accuracy

Texas A&M University

Bachelor’s Degree in Accuracy

Skills Skills

Demonstrable track record for building and cultivating strong business relationships with sales teams, senior leaders, and key operational teams
Excellent Analytical skills combined with a common sense commercial view
Good understanding of business and finance terminology/practices
Be able to navigate through and be productive in a complicated and fast changing environment
Knowledge of configuration, pricing, and quoting processes,
Demonstrate initiative and ability to advance projects while managing multiple initiatives
Excellent communication, planning, problem solving, troubleshooting, and organizational skills
Ability to identify process improvement opportunities
Analytical experience gained within a sales environment over a number of years, with ability to capture, understand, and analyze complex data
Experience working across cultures and ability to adapt style and approach accordingly

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15 Commercial Operations resume templates

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Commercial Operations Coordinator Resume Examples & Samples

Develops a firm understanding of department protocols and overall philosophy and acts accordingly
Monitor daily print status and alert management to any potential issues affecting log publication
Act as a department leader. Support management in fostering teamwork throughout the department
Trainings Level I, II and III Coordinators on department functionalities and responsibilities. Provides feedback and follow-up to management
Possesses a solid understanding and maintains a positive relationship with other departments that work closely with Commercial Operations
Provides quality control for each network while monitoring daily deadlines
Remains current on sales and operations standard operating procedures for each sport and how new sales elements impact these guidelines
Assumes various projects as assigned and/or approved by department management, providing progress reports, target date for completion and follow up
Ensures that all orders are coordinated and managed for accurate on air execution, according to deadlines and deal points
Acquire advertising materials for each piece of business from advertising agencies, clients, packagers and league-sanctioned bodies. Input into NCS and verify
Coordinate and deliver television sponsorship materials for higher-level sales packages such as; NFL, XGames, College Bowl games, ESPY’s, etc. Assist and train other Coordinators to handle these events
Participate in preparing for network launches and other department and/or company initiatives
Participate in weekend and holiday on-call rotation. Responsible for daily check in and follow up on issues that arise during weekend/holiday hours
Responsible to initiate, test and monitor NCS business enhancements
Attend specific sport or project meetings when assigned by department management, providing input from a Commercial Operations perspective and follow up
Performs all duties of Level I and Level II Commercial Operations Coordinators when warranted, as well as other duties as assigned by department management
Act as a floater and will work in all areas of CommOps as assigned
Must be able to handle multiple responsibilities and problem solve in a constantly environment
Must have excellent interpersonal skills and strong communication skills, both written and verbal
Must be able to work overtime, including nights and weekends, without advance notice
3 years of broadcast traffic operations experience
High School Diploma

Senior Specialist, VH Commercial Operations Resume Examples & Samples

Experience with Gabriel or other similar traffic systems a
Proficient in PowerPoint, Word and Excel
1 year experience in Traffic/Commercial Operations
Ability to adapt to new systems/technologies, whether traffic or other
Strong problem solving and organization
Extremely detailed, accurate, and thorough
Superior communication skills both with internal departments and clients
Consummate team player that is reliable and a team player

Commercial Operations Supervisor Resume Examples & Samples

Provides written reports and documentation to management, tracks and analyzes data
Supervises and coordinates the daily responsibilities of log-copy administrators
Oversees staff assignments and employee training and development
Maximizes department resources and responsibilities due to current business needs, seasonal sports and/or staff shortages
Reinforces departmental policies and procedures of activities on a daily basis
Works closely with other department managers regarding department operations and workflow
Provides backup support to other Traffic/Copy Administrators and other areas, as needed
Direct work experience in Commercial Operations preferred
Wide Orbit traffic system experience preferred
Skilled in Microsoft Office applications including Word, Excel, PowerPoint and Outlook is necessary
Superior oral and written communication skills are required
Attention to detail and the ability to prioritize and manage multiple tasks are essential

Commercial Operations Coordinator Resume Examples & Samples

Develops a solid understanding of ESPN and departmental standard operating procedures for each sport; including break structure, formats and sales and operational guidelines
Ensures that all Sales Orders are coordinated and managed for accurate on air execution, according to deadlines and deal points
Acquire advertising materials for each piece of business from advertising agencies, clients and packagers. Input into NCS and verify
Organize and coordinate paint box sessions with Graphics and Production Operations Departments
Design, create, publish and deliver on-air logs
Responsible for product exclusivity, product conflict and fair and equal rotation of orders
Prepare daily commercial guidelines for live programming and “if necessary” situations
Develop a basic understanding of the departments that work closely with Commercial Operations
Gain a solid understanding of the NCS Traffic application and basic understanding of other NCS applications as they relate to Commercial Operations
Develop a solid understanding of one departmental team functionality, handling responsibilities and functions as assigned. Gain a basic understanding of other departmental functionalities
Communicate effectively with all contacts, both in and out of the department
Accurately maintain records and consistently file for archives
Minimum of 1 year of traffic operations, customer service or television work experience
Ability to work in a fast paced deadline driven environment
Bi-Lingual: English/Spanish
Sports knowledge

Commercial Operations Administrator Resume Examples & Samples

Assign house numbers for spot identification in traffic system
Verify instruction confirmations for accuracy
Coordinate artwork and audio copy
Maintain day-of-air event grid
Complete necessary log changes to accommodate last minute traffic revisions, as well as, inputting all promotional materials into the database to obtain house numbers and add filler information
Resolve issues arising from missing materials or commercial copy issues in Master Control
Ability to effectively communicate in a professional manner, both written and verbally, between internal departments and external clients
Ability to demonstrate extraordinary customer service skills by anticipating client's needs and following through to completion with a high degree of accuracy
Ability to work within a team atmosphere by operating in a close knit environment with shared duties among co-workers and a proven ability to multitask and perform well under strict deadlines are musts
A.A. degree or 60 hours of college credits toward a BA/BS degree in Communications, Radio/TV or related field

Supervisor, Commercial Operations Resume Examples & Samples

Assists employees in improvement of job knowledge, troubleshooting and relationship building skills
Oversees employee growth and development in key Fox competencies
Follows up on issues and provides detailed information to Manager
Coordinates and communicates information with other departments
Oversees implementation employee goals and provide constructive feedback as needed
Prepares and delivers annual employee reviews
Review and approves employee end of day (EOD) checklists
Bachelors Degree in Communications or related field is preferred
Associates degree is required with 3 or more years experience working with traffic systems
Experience in supervising or leading groups of people in assignments is preferred
Intermediate level of computer skills and knowledge of traffic systems preferred
Ability to develop written reports and power point presentations
Some experience in training is helpful
Attention to detail and the ability to prioritize and manage multiple tasks are
Essential
Excellent organizational and leadership skills
Ability to complete and follow-through on assignments in a timely manner
Team player with ability to work under pressure

Head of Commercial Operations Resume Examples & Samples

Provide oversight on execution and delivery of GCO support/services within country/ cluster
Drive deployment of Global GCO processes and tools within country/cluster
Serve as key strategic partner for Commercial Operations with country/cluster leadership team and with GCO
Understand industry/market/functional environment and trends and identify Commercial Operations solution recommendations to GCO to support country/cluster leadership and overall LOC business objectives
Proactively provides strategic insights and oversight of Commercial Operations initiatives to ensure Shire’s competitive position in country/cluster
Work with country/cluster GMs, local leadership team and GCO leadership to address country-specific needs
Manage resources (budget, FTEs) for the GCO organization within country/cluster

Director of Commercial Operations Resume Examples & Samples

Demonstrated Negotiation, Proposals, and Contracts experience
Cost analysis and experience working with pricing models preferred
Prior CRO experience preferred

Commercial Operations Director Resume Examples & Samples

Define, create and deliver a world-class proposals and order management organization by leveraging technology and web-based customer interfaces. This will be done by creating a new IT infrastructure and web-based portals to improve the customer experience and internal efficiencies
Leverage the synergies created by combining the technical support and field service organizations. This will include defining, creating and delivering a world-class technical service organization that will leverage our technical excellence, global presence, new VoIP phone and web technology to create positive customer experiences
Define, create and deliver data analytics and forecasting capabilities that will provide accurate data and analysis to inform the business in decision-making
Define, create and deliver a training organization that will focus on designing a training framework and curriculum to capture the tribal knowledge within the company. This training organization will consist of product training for internal and external customers and training related to internal process and procedures for all functions of the organization
Accountable for the effectiveness and efficiency of an IT organization that will meet the needs of the organization as well as enable the transformational change ahead. The IT organization will continue its current level of support but also be tasked with creating web-based customer interfaces, supporting the development of the new technical support and field service organization as well as helping us move toward a culture that leverages technological solutions. It will also be necessary to transition to less database platforms and leverage the resources provided by UTC, i.e., SharePoint
Environment, Health & Safety
Facilities
Human Resources
Strategic Planning

Commercial Operations Finance Manager Resume Examples & Samples

Be an excellent communicator and a clear bridge to bring finance and operations closer together driving behaviour that will improve financial performance
Management of the commercial operations finance team to ensure all business units are provided with financial support in decision making
Support the preparation of the annual companywide budgets and strategic plans
Liaise closely with internal operations and resource planning teams fostering a culture of accountability for actual financial performance
Ensure that financial governance and information flows are correct in the company and that risks to financial performance are identified early and communicated clearly to stakeholders
Lead the production of financial contribution forecasts by the commercial operations finance team with detailed commentary on variances for review by the leadership team and board of directors
Drive adherence to the company financial calendar and ensure that all reporting timelines are achieved
Play a central role in closing of actual financial results at business unit level including attendance at monthly operational "balanced scorecard" review sessions
Drive the "MI" agenda, ensuring that we are developing MI that is driving the behaviours that will improve financial performance
Ensure that high quality qualitative analysis is provided on all financial information produced
Align financial performance and "MI" in the business to improve financial performance
Be responsible for Budget development of contribution statements across the company annually
Qualified accountant with 5+ years' experience in a commercial environment working closely with operations
Strong team management experience
Proven track record of delivering value and profitability
Strong communication skills and the ability to explain complex information to both internal and external stakeholders
Experience in identifying, assessing and developing activities to improve financial performance
Demonstrated experience working with diverse groups including legal, sales, operations and senior management
Strong experience with budgeting, cost estimation, financial analysis and fiscal management principles and procedures

Commercial Operations Coordinator Resume Examples & Samples

Schedule all commercials, infomercials, sponsorship promos, and/or billboard rotation in accordance to agency instructions
Primary contact for assigned regions and advertising agencies along with all responsibilities associated to applying copy
Keep up-to-date Traffic Instruction files with specific client information
Assign unique tracking number to each cut on each tape
Enter information into Enterprise copy inventory system. This consists of unique number, iski code, date of arrival into facility and what contract this piece of copy is tied to
Generate daily reports that provide assistance in verifying all that is entered into the Copy portion of the Enterprise system
Responsible for obtaining replacements if copy has been rejected due to technical or content issues. Replacements are done in a timely manner as to not affect the airing of the contract
Verify that all contracts added are accurate and up-to-date information and advise Ad-Sales as to any discrepancies between contracts and instructions
Coordinate between Sales and Media planning for any in-house editing and/or creation of commercial/sponsorship promo, ensuring that Media Planning has all necessary materials
Maintain constant communication between Ad-sales and Traffic to ascertain proper execution of special enhanced interstitials
Consistent communication between internal departments, such as, Traffic, Ad-Sales and DPG and Broadcast Operations
Supports the Quality Control Assistant in times of need
Other responsibilities as assigned by the Commercial Operations Supervisor

Head of Commercial Operations Resume Examples & Samples

Supporting the Country Leadership Team by co-ordinating the business planning process across all commercial functions
Gathering examples of internal and external best practice in commercial functions (Marketing, Sales, Medical, Business Insights and Training, Performance Measurement and Improvement) and agreeing common standards with the divisional directors
Establishing operational excellence competencies for commercial functions in conjunction with HR
Building training needs analyses in order to derive training and development interventions matched to competency requirements across commercial functions
Delivering training and development interventions which provide measurable improvement in skills and business results
Building a project management capability within the business to improve the efficiency and effectiveness of project based work
Recruiting, training, developing, leading and managing divisional training managers in order to deliver continuous improvement across the business
Proposing, deploying and managing the company training and development budgets in support of operational excellence
Defining and driving operating framework which also enables and facilitates internal reporting and business planning requirements
Degree in life science or equivalent level of education
Experience in pharmaceutical (ethical) company, with significant experience in a commercial operations position, developing and implementing compliance frameworks
Experience operating in a multi-national company and in a matrix organization
Thorough understanding of commercial aspects of the business and business planning practices
Successful track record of hiring, developing and retaining talent / direct reports
Ability to leverage knowledge of marketplace, competitor landscape and economic forces and translate them into clear short term and long term strategies
Highly competent with PC (Word, Outlook, Excel, Power point) and CRM systems

Commercial Operations Resume Examples & Samples

Prepare and complete action plans of strategic development activities by determining program and project improvements and implementing change
Work with business to address opportunities for improvements in processes and to mitigate issues as they arise. Resolution often requires problem-solving skills because the issues are not documented
Partner with business users and technology partners to define, analyze, translate, and document business requirements, and then deploy solutions and enhancements to meet business and client needs
Develop relationships with the internal customers by being proactive, display a thorough understanding of their business and provide innovative business solutions
Document business requirements that can be used by the Technology team to fix bugs and/or enhance systems
Recommend process changes and system modifications to streamline and automate business processes
Define high-level goals and road maps associated with individual projects
Perform financial analysis on various projects and share findings with project leaders/ management
Ensures issues are identified, tracked, reported on and resolved within predefined timelines
Perform necessary data gathering and documentation to understand current business processes and systems
Assists in creating and training on systems, processes, and productivity tools. Communicate processes to internal customers
Prepare and analyze reports about issues and trends. Provide findings in written reports to other departments and all appropriate stakeholder
Establish success metrics and measure/manage to constant improvement
Strong understanding of the back-office/support functions and associated systems (finance, sales process and lifecycle, contract management) is preferred
5-7 years of strong analytical experience, preferably in a sales operations/commercial operations setting at a business to business company
Good experience in process identification, definition and mapping
Ability to identify process improvement opportunities
Good understanding of business and finance terminology/practices
Be able to navigate through and be productive in a complicated and fast changing environment
Knowledge of configuration, pricing, and quoting processes, a plus
Demonstrate initiative and ability to advance projects while managing multiple initiatives
Excellent communication, planning, problem solving, troubleshooting, and organizational skills

Director, Commercial Operations Resume Examples & Samples

Work closely with General Manager Asia Pacific and SVP of Content Media Distribution (CMD) International to create a Japan strategy and plan (including financial targets, other KPI’s) for media distribution across traditional TV, PPV, digital, mobile and OTT, in collaboration with all LOB (lines of businesses) to include Digital, Consumer Products, and Live Events
Provide in-country support of WWE Live Events, Consumer Products and eCommerce Shop
Lead content distribution deal negotiations within Japan
Serve as key point of contact to manage Japan media partners, working closely with Affiliate Relations, Marketing and regional offices to support all aspects of media partnerships
Establish market priorities, defining strategic and economic market opportunities, and prepare recommendations for go-to-market strategies with focus on digital distribution opportunities
Drive distribution growth with a view to optimizing and balancing true content value, reach, revenue, and brand-impact
Provide leadership for the media distribution business in developing annual revenue budgets and executing tactical plans, and reporting progress regularly to senior management
Partner with other Japan team colleagues to ensure WWE content distribution supports market objectives
Work with Legal and Business Affairs and International CMD colleagues to provide framework for negotiations and closely monitor deals from initial agreement through contract execution
Monitor the media marketplace to stay current with international market trends and pro-actively drive tactics to maximize brand value
Integrate and synergize media distribution business with overall WWE commercial goals
Undergraduate degree required, Master’s degree preferred
Dynamic, energetic, entrepreneurial, hands-on approach and creative thinker
Proven leadership experience, well respected and known in the Japanese region media and entertainment space
Experience working with national (and international) media partners, including media companies
Strong understanding of changing consumer media-consumption behavior in the context of an evolving digital landscape
Demonstrated ability to think strategically and structurally, with a track record in international cross-platform content licensing or syndication
Exceptional ability in defining true content value and competitive content valuations
Prior experience working within a cross-function matrix environment
Skilled at multi-tasking, prioritizing and thriving in a fast-paced environment
Experience in content analysis, revenue forecasting and budgeting is strongly preferred
Team player, with proven ability to lead and create consensus among multiple business units
Strong experience interacting with and presenting to senior executives, as well as the ability to work with senior leaders – ability to quickly establish oneself as credible with Executive Management
Able to adjust and adapt to varying changes in your markets/region
Bilingual skills preferred
Respected and recognized senior media and entertainment executive with broad and deep network in the entertainment and media industry
Proven goal and results driven work ethic
Proven track record in business and growth planning
Experience in identifying and closing strategic partnerships
Ability to analyze and translate market/competitive dynamics into business actions
Strong written and verbal skills in both Japanese and English

Commercial Operations Finance Director Consumer Product Division Resume Examples & Samples

Full Gross to Net responsibility
Accountable for preparing the Commercial Operations budget and trend, highlighting to key stakeholders any associated risks in a timely manner
Lead on Trade Spend Governance by securing full compliance with Group norms at all times
Full responsibility for the P &L to maximize growth
Act as the key point of contact for the Commercial Operations team on finance
Able to develop, plan and implement a financially sound business plan considering the strategic priorities of your customers for L’Oréal’s drivers for growth
Responsible for the Commercial Operations team’s revenue management
Lead, motivate, inspire and develop team members
Educated to degree level or equivalent
CIMA, ACA or equivalent
Highly numerate – strong analytically
Experience in a fast paced commercial environment
Highly organised with solid prioritisation skills
Strategic thinking and planning skills ; ability to develop strategic business plan and ensure its implementation
Strong leadership, communication, networking, and interpersonal skills
Solid people management skills

Head of Commercial Operations Resume Examples & Samples

Support the development and local adaptation and execution of international commercial excellence initiatives (25%)
Design, implement and provide salesforce structure, territories and related customer targets which will successfully deliver the Portfolio strategy and objectives (15%)
Ensure effective use of the ONECRM and Cockpit by the field and management to optimise commercial excellence (15%)
Ensure KPI definition, monitoring and reporting. Collect and evaluate business insights and competitive intelligence, in cooperation with Zug-based international functions, issue actionable commercial recommendations that increase and defend local business (15%)
Work closely with international BU and GM to develop aligned cycle customer activity and incentive plans (10%)
Develop and execute local training plans in cooperation with international training and development department (10%)
Managing execution - Strong planning and project management skills
Ability to convert strategies into execution plans
Significant analytical skills, with ability to develop clear insights and implementable solutions
Demonstrated operational discipline
Fluent in English and Czech or Slovak, knowledge of neighboring countries’ languages is an asset
Microsoft Excel working knowledge is imperative

Turkish Head of Commercial Operations Resume Examples & Samples

Support the development and ultimate embedding of International initiatives
Support the country set up associated with product launches and geographic expansion, ensuring correct salesforce sizes for country portfolio
Work closely with BU and GM to develop aligned cycle customer targets and activity plans, and provide regular reports and insights on customer activity related to agreed KPIs (15%)
Take ownership of the S&OP demand planning, ensuring accurate product demands provided to logistic team
Ensure effective use of ONECRM to optimise commercial excellence taking ownership of the salesforce structure, data inputs and dashboard outputs (
Drive use of the Cockpit/Scorecard by management, ensuring the back office data reflects the market and dashboards ae accurate (
Drive the development, implementation and CCMT reviews of Commercial & Medical Excellence account and patient finding plans
Direct and manage the incentive plan to optimise salesforce motivation and success
Direct the training of the salesforce through liaison with regional support colleague

Commercial Operations Coordinator Resume Examples & Samples

Manage all aspects of the accounts from the order entry level to the reconciliation/billing level
Apply copy to all contracts booked
Provide the necessary information to the regions or external sales representatives, like creative specs, inventory, availability and campaign performance
Ensure accuracy of all money booked in system
Maintain central filing system for accounts maintained
Provide excellent customer service to external sales reps
Act as a liaison between external sales reps and other internal departments (i.e. Traffic, Programming, Finance, Online AdOps and Digital Content to ensure sites and sections are tagged correctly for digital campaigns execution)
Liaison between client and sales person to handle timely campaign delivery and creative production
Ensure the proper execution of sponsored elements
Maintain daily communication with ad sales, external sales reps and internal departments to guarantee the proper airing of commercials & digital campaigns
Manage and communicate online and email inventory availabilities on a weekly basis
Maintain online position inventory and traffic of all campaigns
Proactively monitor campaign delivery, communicating AdOps department in order to optimize as needed to make impression guarantees
Run launch and post-campaign reports for timely and direct distribution to clients
Continually deliver proactive recommendations for better and more effective delivery
Drive process enhancement to build best-in-class ad operations workflow

Commercial Operations Team Leader Resume Examples & Samples

PROCESS RIGOR & EXECUTION
Responsible for managing multiple Service solutions teams supporting GE business
Ensures service delivery cost quality speed meets or exceeds predefined (in) process KPIs
Support GPLs (Global Process Leaders) in developing and maintaining global process standards, metrics, policies, and definitions. Drives his/her teams to adopt and follow global process standards (to the extend available)
Ensure all process standards are properly documented in the Standard Operating Procedure
Drive compliance within processes and ensure process controls are in place as appropriate
Support operational teams with system & process expertise
Shared service center experience in an multinational environment
Ability to anticipate and resolve challenges
Flexible approach with a strong team spirit
Experience in matrix organization

Director, Commercial Operations Resume Examples & Samples

Responsible for setting the commercial strategy for the Geography, including ensuring the commercial function is strategically aligned with the Sales and finance organizations
Responsible for the operational success of the commercial function within the Geography
Responsible for pricing, structuring and financing of strategic deals, ensuring the company’s long term win rate, revenue and margin are maximized and all stakeholders are informed and involved
Overall responsibility for modelling deal pricing and commercial structuring on large complex transactions at the Geography and Regional levels
Responsible for deal qualification, utilizing commercial, product, market and competitor intelligence to offer a go/no go opinion from a commercial perspective
Responsible for overseeing post-contract commercial management to ensure the company is meeting contractual obligations and financial results are being maximized
Challenge the product and services organizations to ensure the cost base is appropriate and competitive
Establish and maintain interfaces with key internal functions and with appropriate levels within the client project organization
Ensure commercial team is properly trained on latest commercial models and creative approaches taken across the geo
Develop commercial understanding and competence across the Sales organization by proactively maintaining a presence with the sales teams and delivering the value message
Demonstrable business awareness with the ability to adopt a disciplined and commercial approach to achieving goals and objectives. Appropriate experience would include being fully conversant with financial modelling, business indicators, financing solutions and financial trends
Excellent understanding and awareness of business financial dynamics and problem solving
Ability to influence and drive change across all levels of a business
Proven ability to manage teams of professionals and provide the requisite support to effectively conduct business
Understanding of the technical, contractual and financial requirements of the commercial management role and their inter-relationship
A strong and confident communicator and presenter capable of developing excellent working relationships and who can effectively communicate the benefits of commercial structures within the company and to customers and prospects. Possess good understanding of Hitachi Data Systems global capabilities and the global business and market issues facing clients
An appreciation of business practices from a global perspective

Commercial Operations Integration Manager Resume Examples & Samples

A minimum of a Bachelor's degree is required. MBA is preferred
A minimum of 5 years of Commercial Operations business experience is required
Experience managing and developing direct reports is preferred
Demonstrated strong leadership to field the selling function is required
A track record of demonstrated leadership abilities with senior business leaders, direct reports and commercial operations colleagues is preferred
The candidate must be able to develop and implement process improvements
Superior communication, business partnering, problem solving and prioritization skills are required
Must have a collaborative style and be able to work effectively in a matrix organization
The ability to work independently without a large degree of supervision and be able to create a network of key partners is requiredSales Administration

Manager, Commercial Operations Regional Team Resume Examples & Samples

Prioritize, triage and track air shopping, pricing, booking and ticketing issues impacting relevant region; own and drive issues into the appropriate Global Functional Support teams that resolve them
Work closely with Expedia Air and Car Commercial teams, Product Management, Technology, and other cross functional teams on escalations, inquiries & new initiatives
Expert on the Expedia Brands in the relevant Region
Support the strategic objectives of the air, rail and car business for their region
Support specific in-country initiatives
Hire, Develop, Evaluate and Manage team member performance
Ensure team members have clearly defined roles, responsibilities, goals, and objectives that will deliver tangible results to the organization
Conduct regular team meetings and ensure timely and accurate communication of relevant information
Present information, status and general communication to senior leadership

Finance Manager, Commercial Operations Resume Examples & Samples

Act as Finance Business Partner to the Chief Sales Officer and Sales & Commercial Operations Leadership Team, providing financial planning, analysis, decision support, reporting and control
Participate as finance team member in the establishment and achievement of Sales’ Strategic goals and objectives. Ensure financial targets for sales align with operational targets
Lead budgeting and forecasting processes. Ensure action plans are established and tracked to close identified gaps in performance
Ensure appropriate financial measurements are targeted and tracked to demonstrate progress and achievement of objectives, including both enterprise business objectives and activity-based measurements
Responsible for monthly reporting to support Sales Management; analyze trends, opportunities, threats and performance compared budget, forecast, flash & prior periods. Provide insights to management based upon analysis
Provide input to continuously improve sales management and performance management processes
Ensure that accounting practices comply with corporate policies, procedures and regulatory requirements
Lead selling cost planning processes with sales management, aligning enterprise-level assumptions and expectations between sales, operations and finance management
Ensure long term, annual and quarterly selling cost and headcount plans are aligned to strategic objectives
In partnership with Chief Sales Officer, cascade selling cost targets through sales management. Ensure sales management targets are properly reflected in the BPC budgets of the reporting units, whether within a platform or nonsite
Partner with HR leaders on annual, quarterly and monthly headcount planning. Ensure that headcount planning aligns with selling cost assumptions
Maintain appropriate financial tracking for material initiatives, whether investment or divestment
Develop and lead monthly selling analytics, including selling productivity analysis
Ensure selling costs are properly captured and reported. Ensure the reporting units are properly forecasting selling cost based upon the guidance of sales leadership
Collaborate with Sales Management & Administration to assess Sales Incentive liability; ensure reporting units have proper visibility to accurately build accruals
Ensure selling cost hierarchies are aligned with sales managements’ expectations
Ensure sales management has regular visibility and accountability for selling costs
Support the improvement / development of selling processes and tools, particularly CRM, CPQ, Sales approval, forecasting and consolidation
Educate the sales organization on key financial policies and controls; provide oversight and ensure proper control measures are in place to encourage compliance
Educate the sales organization on key financial principles and acumen, both Flowserve internal and external principles of the customers’ enterprise
Work collaboratively with Sales Bookings Controller, ensure assumptions are fully aligned with sales management
It is expected that the role will require approximately 10% travel

Manager, Commercial Operations Resume Examples & Samples

Hire, on-board, train, develop and engage a team of Quoting Resources using Training & Development Plans aligned to the Performance & Development Planning process while supporting a sustainable team model
Lead and manage a team of Quoting Resources in the consistent generation of high quality, on time, value priced aftermarket proposals, as well as clean order transfers
Ensure process compliance related to customer facing policies and procedures (e.g. SAP, AM Portal, V-N, T’s & C’s, etc.)
Engage in the creation and implementation of best practices aimed at improving the acquisition and execution of aftermarket business, while using your expertise to develop others
Enhance performance by analyzing and measuring performance metrics to ensure that resources are effectively utilized and optimized, while managing workload across the team
Coordinate and interface with Sales, AMSS Engineering, AMSS Operations, Legal, Supply Chain, and other functional stakeholders within the sub-region to ensure effective collaboration and clear communication, drive development of sales strategy early in process
Manage expenses for your area of responsibility while ensuring resources are utilized effectively across the sub-region, participate in assisting the director with department budget setting and monitoring
Enhance process compliance related to application of tools, customer facing policies and procedures
Lead wisely and with commitment, discipline and passion, while exhibiting exemplary behaviors at all times. Serve as an advocate for integrity and ethics while promoting trust and setting a positive leadership example that energizes others about the future and engage employees

Commercial Operations Senior Analyst Resume Examples & Samples

Support the development of our internal data analytics engine supporting commercial and revenue data analysis needs
Develop the UI design for commercial tools used internally and in some cases with members
Develop automated reporting, web-based charts and dashboards for internal stakeholders
Aggregate data from multiple sources to create and manage analytics and reports to support our technical products including data from MAPS, EDW/Salesforce, Big Data Lake
Identify opportunities to improve our internal processes and develop analytical solutions
Provide quality assurance and validation of data included in our stakeholder analyses to ensure accuracy
Develop analytic insights based upon reports and dashboards produced for the various stakeholder
Communicate effectively with all levels of management and other departments concerning data reporting and analytics needs and insights
Possesses a BS degree in Computer Science, Data Mining, Data Science, Mathematics, or has equivalent related technical experience in applying data analytics skills
Passion for problem-solving, comfort with ambiguity, and creativity
Experience in solving analytical problems using quantitative approaches
Experience working in databases or SQL and in at least one scripting language (PHP, Perl, Python, etc.)
Experience in front-end development (HTML, CSS, JS, D3.js, Google Charts) preferred with visualization tools/packages such as Tableau, Microstrategy
Basic understanding of statistical analysis, experience with packages such as R, MATLAB, Excel, etc. preferred
Must be a team player who is able to work with minimal direction
Must be able to work effectively and efficiently to meet tight deadlines

Commercial Operations Consultant Resume Examples & Samples

Lead and manage corporate level technology initiatives within the Process & Technology team
Partner with senior level stakeholders to communicate status, understand new initiatives, and work with different levels of staff across the organization
Develop long term technical product roadmaps getting stakeholder buy in and building broad awareness
Go-to-person to drive execution of technology projects and look for ways to automate and operationalize process heavy business workflows
Partner with the Technology team lead to drive execution on internal CEB projects with the IT teams to push delivery over the finish line
Own delivery and successful execution of products in of the Process & Technology team
Lead capture of business needs and workflows from stakeholders to assist product managers map out technical solutions
Identify new reporting capabilities that the team can drive to provide value to the commercial teams and internal stakeholder groups
Identify opportunities to improve our internal processes and develop technical solutions
Provide direction and ownership of project management of products in support of the product managers
Communicate effectively with all levels of management and other departments concerning updates from our technical products including releases, fixes, and roadmap
Possess an undergraduate degree in Business, Management, Computer Science, or has related experience or skills in project management or supporting multiple projects at the same time
Understands how to multi-task across multiple projects while partnering with IT/development teams
Demonstrates ability to own projects from start to delivery with success metrics utilizing software
Experienced with working on projects with broad requirements and scoping to realistic project timelines for execution
Has project management experience utilizing Sharepoint, JIRA, Microsoft Project, or other project management tools for task tracking
Effective time management skills and ability to meet deadlines; demonstrated poise and grace under pressure; demonstrated initiative and resourcefulness; ability to build relationships and work well across functions
Strong work ethic; strong attention to detail; ability to work well with others

Commercial Operations Coordinator Resume Examples & Samples

Fleet / Motus Vehicle Programs
Assists in the administration and coordination of the organization's fleet of motor vehicles
Establish and maintain effective working relationships with internal and field based-employees and third party vendors
Act as a knowledgeable resource for all field based employees
Field questions as it relates to the vehicle policy, fleet program and accident reporting
Ensures new hires are added to the fleet program and handles logistics (e.g. storage) for termed employees
Prepares reports as needed
MuGard Sample Program
Coordinate sample shipments to physicians not covered by existing sales force under the requirements of the existing sample procedures
Update sample procedures as necessary
Reconcile paper forms versus Stay In Front sample deliveries
Create analysis of sample usage by Region, Territory and doctors
Prepare reports as needed
Maternal Health Storage Lockers
Facilitate the collection of all storage locker contracts
Ensure contracts are compliant with quality assurance requirements for temperature control
Work with RSD’s to ensure compliance with all requirements
BA, BS degree required
Must be proficient in MS Applications (Word, PowerPoint, Excel)

Program Associate, Commercial Operations Resume Examples & Samples

Oversees promotional program execution and monitors against service level agreements
Strategizes/liaise with patient and physician Marketing teams on programming initiatives, objectives and rollout
Collaborates with third party vendors to ensure program operational goals are met
Creation of programming related materials such as program execution guides
Provides training to the field force on new Marketing initiatives
Partners with brands to ensure all fulfillment needs are met for brand programming
Provides updates to the field force on programming changes and budget rollout periods
Ensures brand programming adheres to compliance policies and SOPs
Manages the speaker and attendee surveys for promotional programs. Collects and dashboards programming data
Assists in the project management of annual speaker nomination, contracting and onboarding process
Owns speaker and program escalations
Develops WPIs and process flows to ensure flawless execution on processes
Leads ongoing development of speaker and program portals
Handles ad hoc program reporting requests
Minimum 5-7 years of pharmaceutical experience preferred
Vendor Management and/or Project Management experience necessary
Demonstrates critical problem-solving skills, and the ability to produce clear and concise written and verbal communication skills
Demonstrates the ability to prioritize and manage workload in a fast-paced, rapidly changing environment
Works with a sense of urgency, efficiency, and attention to detail
Collaborates well, dedicated to meeting the expectations and requirements of internal partners
Establishes effective relationships through mutual trust, acts with integrity, and keeps confidences

Senior Product Manager, Commercial Operations Resume Examples & Samples

Lead the development, creation and implementation of branded and unbranded promotional materials
Manage field communications with both HCP- and patient-facing field teams: Hemophilia Account Executives (HAEs) and Community Relations Managers (CoREs)
Participate in the submission, review, and approval process for key marketing initiatives
Work closely with multiple agencies
Effectively manage the HCP marketing budget
Analyze effectiveness of marketing campaigns and programs and recommend optimizations
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Marketing professional with 3-6+ years of progressive experience
Healthcare Professional (HCP) marketing experience - iVA, Medical Education, Thought Leader Engagement, Field Sales Communications
Agency management experience
Rare disease experience strongly preferred but not required
HCP customer-facing experience is a plus (i.e. pharma/biotech sales or key account management)
Excellent communication skills and the ability to work effectively with cross-functional teams
Strong analytical, problem solving, strategic thinking skills and business acumen
A desire to be part of an innovative company aimed at transforming the lives of people with Hemophilia

Manager, Global Commercial Operations Resume Examples & Samples

Minimum 5 years of pharmaceutical/biotech industry experience and at least 2 years of Project Management experience
Demonstrated ability to think strategically when planning, managing teams, and managing processes
Strong project management to enable precise execution
Excellent communication and customer service skills, which enable successful collaboration with executive level stakeholders internally and externally
Strong experience supporting, and at times facilitating, project team meetings, cross-functional communication and decision making, and ensuring alignment with internal and external stakeholders
Demonstrated ability to collaborate and negotiate business solutions in a complex and fast paced matrix environment
Team player with demonstrated strong interpersonal skills and ability to build effective working relationships throughout all levels of the organization
Strong analytical and problem solving skills, paired with strong partnering and performance consulting skills
Ability to work effectively with cross-functional teams
Ability to work in a highly matrixed organization with non-co located teams
Proficiency with Project and PowerPoint

Commercial Operations Associate Resume Examples & Samples

Qualified candidates must have a Bachelor’s degree from an accredited college or university
Degree in Business and/or Science related field is preferred
Strong related internship or other work experience preferred
Must possess initiative, drive, and business acumen
Strong interpersonal skills to include verbal and written communication
High learning agility and ability to adapt to evolving work environments
Solid organizational, prioritization, and decision making skills

Administrative Coordinator Commercial Operations Resume Examples & Samples

Understand the goals and objectives of Commercial Operations in order to contribute to its attainment and to help implement them into the culture of the department
Support the VP, Sr. Director and extended team, across all administrative responsibilities, including calendaring, travel, project approval process and group events
Lead the COAT (Commercial Operations Administrative Team), and be a resource to other administrative assistants in the group
Strategically analyze business operational processes; benchmark procedures by gathering data to implement solutions; streamline procedures and update policies as needed. Strong organizational skill is required
Experienced and comfortable dealing with high level executives as well as others in a professional manner. Customer service oriented. Proactively helpful and supportive to all stakeholders. Can do attitude. Solutions oriented, while providing clear justifications. Work under minimal supervision; while receiving occasional direction from manager to perform non-routine job responsibilities and duties.Understand Commercial Operations VP and PiMS teams’ priorities, ability to anticipate needs and prioritize tasks
Requires a minimum of 3-5+ years of administrative experience plus BA or BS degree
Excellent verbal, written, and interpersonal skills are required
Advance knowledge in MS Suites required
Oracle EBS Suite and Concur experience preferred
Requires knowledge and understanding of administrative and office policies and procedures

Director, Commercial Operations Resume Examples & Samples

Bachelor’s degree required; MBA or other advanced degree (MS or PhD) in operations research, statistics, or other quantitative discipline preferred
Minimum of 10 years of commercial (sales/marketing/commercial operations/market access) in a biopharmaceutical company/consulting (management, sales & marketing) experience
Minimum of 5 years of experience in areas such as Commercial Strategy, Forecasting, Business Analytics, or related field
Experience in building and enhancing commercial operations capability preferred
Rare disease / respiratory experience preferred
Product launch experience highly preferred
Strong knowledge of pharmaceutical sales data and systems
Proven record of success through teamwork and execution experience highly preferred
High learning agility
Ability to think strategically in order to continuously improve processes
Experience in using complex inter-related datasets e.g. physician level Rx and claims, payer formulary, co-pay support, HUB and specialty pharmacy Rx-to-dispense, etc
Ability to interpret complex model results and present meaningful, business insight based on model analytics
Experience with the application of analytics to sales and marketing problems such as
Commercial model design, Sales Force Sizing, Territory Alignment, Sales Call Planning,

Head of Commercial Operations, Dach / CEE Resume Examples & Samples

Solid understanding of commercialization and awareness of the principles of drug discovery and
Bachelor’s degree in Life Science or related field with commercial experience including line management
Fluent German language skills

Werkstudent Commercial Operations Resume Examples & Samples

Strong identification with the values of Celgene
Enrolled student at a college / university
Very good knowledge of German & English
Sound knowledge of Microsoft Office applications, especially Excel and PowerPoint
Candidates with a sense of administrative and business management subjects are preferred
Analytical thinking
Structured way of working
High level of commitment and responsibility
Flexibility and reliability

Commercial Operations Management Month Placement Resume Examples & Samples

Our internships will start between mid-June to August 2017 for a duration of 12 months
We are currently advertising multiple internship opportunities within the UK; please apply for the role against which you best meet the qualifications and requirements
Please note that if your skills or experience could be suitable for other internship opportunities we will also consider you for these without you needing to submit a further application
The closing date for applications is the 5th December 2016. However we review all applications on a rolling basis and therefore advise you to apply as soon as possible. We will close our vacancies to new applicants once the requirements have been filled
We are able to offer internships across all GE businesses and as such, our Internship Recruitment Team will provide further information on available industries and locations during the hiring process
Currently studying towards a Business related degree – penultimate/final year
Enthusiasm and interest for the functional
Able to roll up your sleeves and get involved in challenging projects
Well organized administration skills
Inspired and curious
Reliability and dependability

Senior Commercial Operations Director Resume Examples & Samples

Leads initiatives to maximize salesforce effectiveness, utilization and optimization efforts
Establishes KPIs and performance metrics that lead to highly effective business visibility and decision making
Enhances the processes and tools to track and / or analyze account performance and territory / customer segmentation performance
Supports the annual operating plan and budgeting process
Implements and directs BD budget tracking and monitoring
Directs the BD forecasting process and tools utilizing qualification data to drive greater insight and accuracy in to our forecast
Identifies and directs the implementation of policies to enhance the effectiveness of the department
Develops and directs use of reporting tools and capabilities that enable effective analysis and communication for resourcing needs, priority reporting, and other needs as determined by operational strategy
Develops, directs, and implements various commercial operations initiatives that improve the monitoring and management of commercial accounts
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Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to
15+ years’) or equivalent combination of education, training, & experience
Ability to effectively communicate information and ideas in written and visual reporting formats
Demonstrated ability to facilitate multiple projects simultaneously delivering all at a high-level under tight timeline constraints
Well-developed quantitative and qualitative data review and analysis skills

Manager, Global Commercial Operations Resume Examples & Samples

Minimum 4 years of related experience in the biotech/pharmaceutical industry, including experience working in and driving cross functional planning and interactions
Ability to create and deliver effective presentations to working teams and senior management required
Ability to manage multiple priorities effectively, problem solve, obtain consensus required
Two years project management or related experience preferred
Proficiency in a foreign language preferred
Ability to be flexible and energetic in a dynamic work environment
This job requires 20% international travel

Commercial Operations Account Opening Documentation & System Analyst Resume Examples & Samples

Familiarity with existing G360 platform and existing work streams recommended
Must be proficient with CitiBusiness systems, including workstation
Must have excellent time managements skills and ability to work independently to reach production goals
Proven ability to communicate both written and verbally
Demonstration of excellent organization skills
Proven ability to work well with others; must be a good team player
Strong problem solving skills and the ability to make quick, effective decisions
Must be able to demonstrate an empathetic approach with our clients and a warm, respectful tone while consistently meeting and exceeding our customer's expectations
Must utilize exceptional judgment to solve the dispute in a manner that delights the customer while minimizing operating loss/liability through interpretation and adherence to Association rules/regulations
Must be willing to remain proficient in call handling, and will be leveraged to phone production in times of need

Manager, Commercial Operations Resume Examples & Samples

Develop and oversee checkpoints of the data ingestion processes and assist in designing Data Quality Management workflows
Manage the receipt of data inquiry requests and support customers within established service level agreement
Assist the Data Validation Lead in design activities related to metric and KPI development
Assist IT in the design of new table structures that will impact reporting and visualization
Assist the Visualization team with insights into the data that will optimize reporting
Liaise with vendors throughout the life cycle of the contracted engagements
Provide high-level direct assistance on complex escalations
7-10 years of professional experience, including 5+ years of successful business intelligence or analytics team management experience, including employee development, performance management, and delivering results is required
Experience using industry standard business intelligence tools to formulate metrics, create data quality management assessments and tools to perform ad hoc data inquiries
Experience managing technical staff, including analysts and developers, in both FTE and nearshore/offshore relationships
Experience using SQL and databases in a business environment with large-scale, complex datasets
Proven track record of successful communication of analytical outcomes through written and oral communication, including an ability to effectively communicate with both business and technical teams
Strong technical capabilities (MS Office, Business Objects, Qlik, Tableau, SQL, Oracle, Informatica, etc)
Pharmaceutical commercial data expertise (IMS NPA. Longitudinal Patient Flow, Xponent/DDD/Claims/Payer, Specialty Pharmacy, Symphony, HMS, etc)
Proven interpersonal skills and ability to work cross-functionally and direct multi-functional projects, within matrixed reporting structures

Director, Commercial Operations Resume Examples & Samples

Provide sales performance analyses and act as primary resource and sounding board to the Service Management regarding sales performance
Continuously improve reporting structure to support the commercial development
Work with Finance on driving the annual budgeting and target setting process
Support strategic forecasting with analyses of market size and share and customer share of wallet
Manage the entire product and branding hierarchy, and facilitate strong annual operating plans across the three Service business areas
Run portfolio management for the new product development roadmap towards Vestas Technology
Drive sales excellence across Service Sales Regions and support implementation and development of CRM
Define sales process improvements to be driven by Vestas Global Processes
Set financial process requirements towards Vestas Finance
Master level degree from business school or university
Experienced senior commercial leader
International leadership experience
Proficient in English both spoken and written

Commercial Operations Coordinator Resume Examples & Samples

Apply copy to all commercials booked
Close the daily sales logs by ensuring that all inventory is used and revenue is maximized
Communicate daily with the regions and external sales representatives on status of accounts
Ensure accuracy of all revenue booked in system
Provide excellent customer service to the regions or external sales reps
Act as a liaison between the region and/or external sales reps and other departments in Miami (i.e. NPS, Planning & Reporting, Programming, Finance)
Maintain daily communication with ad sales, external sales reps and internal departments to guarantee the proper airing of commercials
Responsibilities are subject to change based on the Department and Company’s needs

Senior Manager, Commercial Operations Resume Examples & Samples

Develop and implement new product launch sales programs
Lead commercial strategy and execution for Salesforce.com and related commercial transformation technologies including business case and ROI, requirements gathering, project team oversite, pilots, launch & enhancements
Manage 11 member North American Executive Sales Council including quarterly meetings to discuss high priority sales topics, product launch & key business threats
Program manage annual National Awards program and partner with Events team for execution
Implement improvements in field inventory management technology and process to increase productivity and plan for growth
Conduct bi-annual competitive structure and mapping surveys for business planning
Administer annual IOP program guidelines for Sales Management
Manage day-to-day field sales requests within established service level timelines
Develop and evolve department KPIs and report on trends
Conduct sales analysis to support business objectives
Manage Commercial Operations department budget
Manage professional development of commercial operations team including mid-year and common annual reviews
10 years of relevant business experience in sales, sales operations, sales management, marketing or related
3 years of people management experience with demonstrated success developing talent
Demonstrated success working cross functionally with Sales Management, Supply Chain, Marketing, Finance and Quality
Ability to manage multiple projects while delivering on established timelines
Proficiency in Microsoft Office (Excel, Word & PowerPoint)

Commercial Operations Leader Resume Examples & Samples

MBA or Master’s degree in Marketing
A minimum of 10 years of experience in sales, commercial operations or strategy along with 3 or more years of experience in a similar role
Domain expertise in sales methodology, KPIs, metrics, process alignment/improvement and workflow design
Experience designing and rolling out Value/Outcome-focused Sales Methodologies for Account and Opportunity Management
Past development and deployment experience with an in-depth knowledge of CRM systems, particularly SFDC and Marketo
Strong Verbal and Written Communications skills
Business Intelligence
Salesforce.com (SFDC)
SharePoint

Senior Coordinator, Commercial Operations Resume Examples & Samples

Enters commercials in traffic system(WO) upon receiving traffic instructions from various advertisers and apply copy accordingly, making any necessary revisions upon agency request
Assists in building, finessing and downloading the daily broadcast log, making logical sense of sponsored promos and traditional commercials, while adhering to advertisers' restrictions, including content sensitivity
Ensures all commercials are numbered and have correct ISCIs applied and enters copy rotations
Works with agency traffic contacts, coordinating traffic instructions and spot delivery to B&T as needed
Maintains traffic contact document
Ensures that sponsored promos are delivered in a timely manner from Creative Services
Also coordinates billboard production with CS, and schedules them on the log accordingly
Troubleshoots any on-air discrepancies with B&T in a timely and effective manner
Provides Ad Sales with pre or post logs when needed
Leadership ability a must
Ability to be resourceful and juggle several projects simultaneously in a past-paced environment
Ability to be accommodating to last minute changes and requests
Excellent organizational skills with an emphasis on paying attention to detail
Problem-solving skills – ability to work through oversell situations and work with software that sometimes has limitations
Ability to work with advertisers’ restrictions, making logical sense of breaks while adhering to deal contracts
Analytical skills – ability to study inventory, build a logical flow on the daily broadcast log, anticipate sell outs and construct media plans Interest in independent culture
1-2 years experience in traffic, scheduling, media planning or production management with a national cable network. Wide Orbit or Gabriel experience a plus

Commercial Operations Excellence Manager Resume Examples & Samples

Ownership of CRM Tool (salesforce.com) , including data stewardship and ticket resolution with Global Team. Support and maintain salesforce.com for the US that aligns with global standardized support system. For the assigned area, capture and prioritize investment needed to address issues or new enhancements. Enable salesforce.com as the System of Truth for prospective business opportunities
Ensure commercial operations excellence across the US through training, assessment and coaching of the Sales Leaders on the utility of available data which brings transparency to the business drivers and thus enabling predictable profitable revenue
Support implementation and adoption of the Sales Cadence Process across the US by tracking, monitoring & reporting on KPIs using dashboards or other intelligent insights available to drive accountability, enable effective root cause analysis and identification of best-in-class practices
Work with Marketing and Service to ensure full alignment with Sales Cadence, thus enabling an effective and efficient IBP Commercial Management Process
Drive US Monthly IBP Commercial Management Processes to ensure establishment of “One set of numbers”. Ensure clear transparency to Acquisition and Value Expansion opportunity plans which will enable sustainable and predictable delivery on IBP / LBE commitment
In collaboration with Marketing, lead the Commercial Business Planning activities for New Product Introductions & ensure oversight of the effective execution of the Commercial Launch activities to deliver Financial / Business Plan for the respective elements of the Product Portfolio
Report on month to month changes in US business and market dynamics, outlining potential opportunities and vulnerabilities
Ensure timely and effective communication and close-out of key decisions made, elevations and action items arising from the US Review Process
Success in this role is measured by US sales, margin and EP goals. Key measures will include salesfroce.com adoption / usage completeness & accuracy plus effectiveness Sales Cadence adoption & effectiveness, pipeline transparency, Acquisition and Value Expansion win rates, integration effectiveness and IBP forecast accuracy
Minimum of 5+ year’s track record in the diagnostic industry with an emphasis on commercial management in diagnostic and/or medical device business
Excellent product and industry knowledge
Must be team orientated, analytical, highly organized
Experience of or Exposure to Front Line Sales Leadership Activities
Experience as program / project manager
Results Driven - confident, thrives on hard work and consistent challenge, and is quick on his/her feet. Monitors quantitative progress measures and acts quickly on deviations from plan
Must have demonstrated ability to operate within a Cross Function Team
Highly organized with strong communication skills
Results Driven - confident, thrive on hard work and consistent challenge

Commercial Operations Administrator, Asia Resume Examples & Samples

1) Runs the R0/R1 process (set up agenda, ensure participants are prepared, record actions and decisions in SFDC)
2) Handles, tracks and sends all Non-Disclosure Agreements
3) Contract storage for GEIOC and GEII and tracking for Asia
4) Arranges all large team meetings and coordinated trade shows/conferences
5) Owner of the support central portal for commercial operations (or SFDC) which includes a lot of the key information used by the teams day-to-day
6) General administrative support
1) Responsible for coordinating and scheduling R-table on weekly basis (R2 and R3 calls in conjunction with R-table Operations Leader)
2) Responsible for the project release process (Tracking, scheduling, running and coordinating with engineering/ execution teams)
3) Coordinates the pricing call bi-weekly
4) Implementing simplification and process improvement projects (A-process alignment, documentation handover for OTR)
5-8 years of work experience
Well organised, diligent and conscientious
Strong communication skills – English and Thai, written and spoken

Commercial Operations Director Resume Examples & Samples

Coordinate and conduct customer site visits and associated hospitality
Cooperate with Legal, Finance, VP Business Development and Operations to prepare sterile Supply Agreements for targeted customers and serve as lead negotiator and execute sterile Supply Agreements with support from VP/GM and VP, Business Development
Track commercial supply agreements to ensure capture of relevant provisions (e.g., fees, price increases, KPIs, forecasts, renewals)
Serve as value pricing leader for assigned site/technology and appropriately manage and execute against identified value pricing opportunities. Work with VP/BD and site team to implement value pricing practices and processes. Support the BD team in reporting and tracking functions
Work as an integral member of the site, working closely with site GMs, supply chain directors, and BD team to identify and pursue current fiscal year revenue opportunities with existing customers. Develop and own delivery of budgeted customer revenue numbers for a site through participation in the site S&OP process
Collaborate with Global Account Directors and other Business Unit BD teams in the construction and execution of their strategic account plan(s), if applicable
Bachelor’s degree in science, business administration or other related field
Master’s of business administration preferred
Relevant industry knowledge of sterile drug product and biologic development, analytical research and development, project scale-up, product manufacturing, quality, validations, and regulatory
Experienced contract negotiator
Analytical, financial, and statistical skills
Customer services skills and professional demeanor
Read, understand, interpret, and apply technical writing and instructions including manufacturing instructions
Demonstrated ability to read, write, and speak clear English

Coordinator, Commercial Operations Resume Examples & Samples

Enter commercials in Gabriel/Wide Orbit upon receiving traffic instructions from various advertisers and apply copy accordingly, making any necessary revisions upon agency requests
Assist in building, finessing and downloading the daily broadcast log, making logical sense of sponsored promos and traditional commercials, while adhering to advertisers' restrictions, including content sensitivity
Ensure all commercials are numbered, with correct ISCI codes and copy rotations assigned
Work with advertising agency traffic contacts, coordinating traffic instructions and spot delivery to Broadcast & Technoloy as needed
Maintain traffic contact document
Ensure that sponsored promos are delivered in a timely manner from Creative Services
Coordinate billboard production with Creative Services, and schedule them on the log with traditional media accordingly
Troubleshoot any on-air discrepancies with B&T in a timely and effective manner. Provide Ad Sales with pre or post logs or air times reporting when needed
1-2 years experience in traffic, scheduling, media planning or production management with a national cable network
Gabriel and/or Wide Orbit experience a plus
Problem-solving skills – ability to work through oversell situations and work with software that sometimes has limitations. Ability to work with advertisers’ restrictions, making logical sense of breaks while adhering to deal contracts
Analytical skills – ability to study inventory, build a logical flow on the daily broadcast log, anticipate sell outs and construct media plans. Interest in independent culture
Ability to be resourceful and juggle several projects simultaneously in a fast-paced environment

Commercial Operations Forecast Analyst Resume Examples & Samples

Forecast management using internal tools
Minimum 3-5 years in a similar role; forecasting / commercial / data housing / environment
Strong English language skills (reading and written)
Strong computer literacy is essential, particularly across all Microsoft Office packages
Experience using data visualization tools like Tableau
The ability to explain complex concepts and problems in simple terms, with the ability to communicate clearly and effectively at all levels
Ability to demonstrate conceptual, innovative thinking in forecasting and workforce planning methods and techniques
Ability to work under pressure and to prioritise workload to meet deadlines
Ability to develop strong internal relationships and interact at all levels
Flexibility to adopt and utilise new tools and techniques to improve departmental output
Experience working in Bio-Technology / Pharmaceutical industry would be advantageous
Additional language skills would be highly beneficial
International business experience or willingness to engage with international teams

Regional Commercial Operations Lead, IIM Resume Examples & Samples

MBA and/or Master’s Program
Experience in healthcare industry
Commercial Finance or Sales Operations experience preferred
Advanced in Microsoft Excel and PowerPoint
Experience partnering cross functionally; coupled with identifying and driving solutions through to completion
Consulting Experience (i.e. BCG, McKesson)
Demonstrated capacity for strategic thinking and planning
Experience partnering cross functionally with other departments (IT/Systems, Marketing, HR, or Finance)
Experience with financial systems and databases
Experience leading analysis and providing recommendations
Influence key decision makers and conduct briefing meetings for top management
Broad understanding of key business drivers and organizational needs
Ability to think creatively and plan strategically
Strong communication skills, both oral and written
Ability to work well under pressure and maintain positive, enthusiastic attitude
Eagerness to learn and expand responsibilities
Ability to work effectively in a team environment and build strong working relationships

Commercial Operations Wire Analyst Resume Examples & Samples

Answer customer calls in a phone bank/call center environment
Data Entry of payment instructions
Performing payment instruction validation, activation of customer PINs
Converting USD to FX when appropriate
Outbound calling to customers
Customer Service - Proficient in customer service experience (1-2 years). Experience servicing customers through the telephony channel. Specifically any experience with utilizing VRU’s or any other phone technology as well as authenticating customers over the phone
Experience in supporting customers in Retail and Commercial Banking
Experience typing/data entry skills
Intermediate level PC skills required to include Microsoft Office Suite

Global Commercial Operations Senior Specialist Resume Examples & Samples

As part of Global Commercial Operations Deal Desk team, you will serve as a trusted advisor providing value added advisory services to the Regional Commercial teams to regarding deal structuring and pricing questions
Participate in developing and disseminating training documents and/or policy documents outlining best practices throughout the Cloud Business Units
Drive simplification processes and enhancements to the overall deal support community
Support the activities of the SAP Commercial Operations Team to maximize contract value, minimize revenue recognition issues and facilitate rapid deal closure,
Perform ESP compliance checks
Analyze and provide creative recommendations on non-standard items
Liaise with key stakeholder groups to resolve key deal issues
Share best practices and lessons learned and leverage them for future enhancements
Provide guidance on the deal approval process to help accelerate the cycle
Provide guidance at booking stage if needed
University degree in Commerce/Business from a secondary institution or comparable experience
Experience in either field sales or field sales support related roles
Prior experience with one or more solutions in SAP’s Cloud Solutions portfolio is a plus
Previous Sales Operations experience is preferred
Strong analytical capabilities and process thinking
Proven ability to work in a virtual team environment
Decision making – Demonstrate accountability and commitment in decision making process
Highly motivated, can do attitude and result oriented
Strong team player experienced in working with virtual and international teams
Minimum of 4 years of experience in Sales / Presales / Deal Support within the IT industry
Prior field experience with Cloud Solution offerings is preferred
Experience in SAP’s CRM, Cloud for Customer and other internal systems is helpful

Commercial Operations Assistant Resume Examples & Samples

Ensuring that all industry regulations and guidelines as set out by Ofcom, ASA, Clearcast etc regarding the transmission of commercial airtime are adhered to for all the channels that we sell / book commercial content on
Allocating commercial copy to booked spots in accordance with agency/client requirements
Chasing commercial copy and associated legal documentation for broadcast of advertisements
Liaising with and effectively supporting the sales floor
Producing lists of commercials for Content Handling to process, then liaising with Content Handling regarding whereabouts of missing commercials
Daily producing final Commercial Spot Schedules to stringent deadlines
Previewing of new commercial inventory for scheduling creative awareness and suitability
Establishing an amicable, efficient relationship with both internal and external departments and agencies
Good Numerical skills and meticulous attention to detail
A good team player, enthusiasm, energy, commitment, creative awareness and imaginative skills with an eye for presentational content
The ability to work to tight and pressurised deadlines in a fast paced environment whilst maintaining a high level of accuracy
Microsoft office proficient is essential and a Knowledge of scheduling systems or web based commercial delivery is desirable
Knowledge and experience in dealing with broadcast rules and regulations i.e. Ofcom, ASA and Clearcast is advantageous
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Saudi O&G Commercial Operations Resume Examples & Samples

Lead the strategic initiatives of the Saudi O&G priorities, drive commercial sales operations across the country , Own commercial dashboard and metrics and execute on key imperatives
Develop appropriate Terms and Conditions for standard Customer proposals based on Risk / Reward Analysis as well as drive frame work agreements with key customers
Ability to influence and lead cross functional teams

Commercial Operations Leader Resume Examples & Samples

Responsible for providing competitive commercial proposals and taking the lead and ownership in collaboration with the sales directors and account managers, on negotiating terms and conditions, margins, pricing and other aspects required to close contracts for complex deals
Partner closely with the region commercial teams to understand customers’ needs and define the deal strategy in order to develop outcome-based commercial solutions to meet or exceed customer goals & objectives
Own and lead the deal process in collaboration with the cross-functional team, including all aspects of contract management, commercial proposals, deal strategy reviews, Policy 5.0 implementation, risk management and mitigation, internal costing, margin analysis, market level pricing and customer negotiations in conjunction with internal functions
Be the focal project coordinator on all deal elements resulting in commercially sound outcome based solutions and proposals
Lead virtual and global project teams with stakeholders including sales, legal, finance, risk, product management, engineering, services and other functions to maximize customer value and meet business goals
Present to leadership throughout the tollgate process to ensure that all commercial elements and risk factors are vetted as well as business approvals are properly secured and reflected in the scope, profitability and structure of the proposals
Progress the opportunities from the initial customer request for quotation to contract closure
Accountable to meet all KPI’s and operating metrics: order budgets, proposal timeliness (OTD), cycle time, hit rate/win rate, project profitability, VOC as well as others
Mentor and coach other junior team members as they manage transactional and non-complex deals
Bachelor’s degree in Engineering/Business/technical field from an accredited university or college
At least 8 additional years of experience in Sales/Commercial Operations roles in railway or any other heavy equipment services industry (eg. diesel engines, gas turbines, aircraft engines, etc.)
Fluent in English language (writing, reading, speaking)
Must have legal authorization to work in Turkey
Experience within transaction or multi-year contracturl services businesses
Experience managing large complex commercial dealswith multi-functional interactions
Basic understanding of the GE product lines and offerings
Ability to work effectively within cross-functional teams
Strong process design and operation skills
Analytical ability to calculate quotes and interpret data
Strong technical and/or commercial wriitng and reading comprehension skills
Knowledge of any other languages used in EMENA region (Arabic, German, French, etc) is a plus

Commercial Operations CRM Resume Examples & Samples

Assist with ongoing CRM/SFE training partnering with business leads and GES
Provide program management support with prioritization, milestone tracking, and other critical support
Develop and deliver training, promotion, support, communication necessary to drive adoption and utilization of the CRM/SFE platform within the CSS team
Provide strategic direction input as it pertains to CRM/SFE systems development and new tools to facilitate OneMD and CSS goal attainment
Assist with development on new CRM/SFE solutions to support Cross OpCo initiatives
An Advanced Degree is preferred
A minimum of 8 years of related business experience is required
Experience managing projects is preferred
Experience utilizing PM tools (Agile, Six Sigma) is preferred
Experience with Sales Force Automation/Effectiveness tools is preferred
Experience with Strategic/Corporate accounts is preferred
Previous experience with creation and implementation of processes to align needs and solutions is preferred
A proven track record of working in a highly-matrixed environment, where a high degree of collaboration is needed is required
Ability to lead cross-functional teams, sometimes requiring managing and leading without authority is required
Ability to work on multiple projects with conflicting deadlines is required
Previous experience with creation and implementation of processes to align needs and solutions is required

Assistant Controller Global Commercial Operations Resume Examples & Samples

1) Leading and improving the strategic and tactical planning process for the Commercial Organization to drive continuous improvement; deeper insight and more effective financial analysis
2) Oversight for PLANS; LBES; ROLLING LBES and other analysis for the Global Commercial Organization including consolidations; interactions with division and preparing for Corporate submissions and reviews
3) Oversight and Controller for the Global Commercial Execution and Strategic Pricing organizations
4) Oversight for the Commercial Capital budgets and planning process
5) Financial Participation in strategic projects – Alinity launches, other product implementation and margin assessments
6) Drive EP and Customer EP analysis and support commercial tools such as EPIC and VPT in conjunction with the Commercial Execution and Pricing teams
7) Set expectations for the finance teams role in supporting the business strategies
8) Key Commercial Project Participation, Global Commercial Finance best practices leadership, Commercial Finance Systems development and ownership
Strong technical knowledge and application of concepts, practices and procedures
Ability or aptitude to work on problems that are complex in scope where analysis of situations involves multiple competing factors
Ability to form and develop interpersonal, professional relationships
Ability to work independently and in groups; ability to work cross-functionally
Demonstrated initiative and problem-solving skills; critical thinking skills
Forward thinking for effective strategic business planning a must
Self-driven initiative a must for success in this role
Ability to quickly gain knowledge, understanding or skills and is willing to learn

Watson Health Commercial Operations GxP Engineer Resume Examples & Samples

Implementing and managing the delivery and/or tools to support the infrastructures running Watson Health Software as a Service to our clients and partners
Developing, delivering and supporting Cloud-based SaaS solutions
Implementing and managing operations and tools deployment
Automating and streamlining efficiency
Managing and meeting delivery milestones
Executive communication of stories and results
Demonstrated problem solving and decision making skills
Demonstrated ability to work under the pressure of deadlines and balancing the multiple requirements impacting the development team
Working with globally distributed teams
Demonstrated leadership and communication skills
A team player, who is self directed and can also work independently with minimal supervision
At least 2 years of experience in Managing Operations and Delivery
At least 2 years of experience in Operational Tools Deployment
Need knowledge of IBM Security Methodologies/ Tools/ Processes/ Methodologies
At least 2 years of experience of large scale delivery/ support tool infrastructures
Readiness to travel 10% travel annually
Willingness to work flexible work schedule
English: Fluent
Experience with Configuration Management, Asset Management
Experience with Middleware Methodologies/ Deployment
Experience with Linux
Experience working across Globally Teams
Experience with Agile Methodology
Knowledge in WebSphere Application Server
Knowledge in VMWARE, and server virtualization technologies

Commercial Operations Lead Specialist Resume Examples & Samples

At least 8 Years experience in Commercial Lending/Servicing
Analytical and advanced customer service skills
Proficiency with PCs
Thorough knowledge of loan application processing

Commercial Operations Leadership Program Resume Examples & Samples

Bachelor's degree in Engineering, Chemistry, Business or related field
Must have demonstrated leadership in campus activities, clubs, sports, or community
Must be willing to relocate during the 12-month period of the program and for permanent assignment out of the program
Be innovative, flexible, committed, ambitious and determined
Posses strong communication skills and ability to think on your feet

Director Commercial Operations Resume Examples & Samples

Minimum of (10) years experience in Sales, Marketing or Managed Care - Pharmaceutical industry
Minimum of (3) years People Management experience
Minimum of (3) years experience developing and managing customer relationships
Create a strategic plan by integrating short-, mid-, and long-term objectives
Formulate a strategic business plan based on customer business, needs and available resources
Clearly communicate and articulate a vision and strategy that motivates and energizes the region
Understanding of all Merck products & therapeutic areas
Understands the market environment - identification of customer segments and business drivers
Listen, understand and proactively address customer needs
Assess business results against objectives and realign resources based on the assessment
Enhance the selling skills and capabilities of the Reps and Mgrs to optimize the customer experience
Translated division vision and strategy to directives and procedures
Experience leading a large team-organization
Made resource decisions and trade-offs to maximize business potential
Identified and pursued opportunities for new products, services, and/or markets
Built/directed a new team
Deliver customer value
Achieves results
Experience managing a P&L
Analyze the human resource needs of the region to maximize the customer experience
Deliver Customer Value - ability and appreciation to clearly understand the customer and their unique needs; ability to translate understanding into effective development and delivery of relevant solutions
Collaborate
Builds Talent
Shape Strategy
Makes Sound Business Decisions
Relationship Development
Achieve Results

Commercial Operations Coordinator Resume Examples & Samples

Coordination and scheduling of commercial material
Checking spots inserted match agency insertion orders
Creation of break patterns and provision to ad sales agencies
Liaise with Ingest team on missing content, and chase agencies
Reporting of commercial related log errors
Capturing key performance data for metrics reporting
Produce as-run reports as required by agencies
Communicate with internal/external teams to ensure deadlines are met and campaigns air as planned
Troubleshooting issues and problem solving

Senior Analyst / Mgr, Commercial Operations Resume Examples & Samples

CI Calculator - manage testing phases and updates (i.e. new panels and restricted panels, new products, quarterly and annual updates), work with PDE and communicate updates and changes to all users. Provide guidance and training on quote running and factors available
Quantum Calculator – lead monthly updates for access, client product updates, adding new panels, new products, price increases, ARC & user updates
Pricing Queries - manage pricing calculations and respond to pricing queries
POD & Revenue Recognition – including but not limited to following up on PODs not received, regular updates at month end, test POD’s for validity from emails, SFDC, DMT and IPD, confirmation of revenue for SBS, revenue not to be recognized, research why deliveries/recognition not taking place, finalize entries to be moved to next month for SBS, assist SBS with auditor queries. Ensuring revenue recognition is timely and accurate for end of quarter/month reconciliations
International Tariff & Key Facts Sheets – revise, refresh and maintain correctness of International Tariff & Key Facts Sheets files – inclusive but not limited to price increases, leading coordination between product owners (MIDAS & SA), new product descriptions, etc
Road Map - Maintaining roadmap spreadsheets to ensure correct formulas and alignment on previous call numbers (quality control). Leading and driving forecast and road map cadence for country calls (global) with all sales individuals to accurately ascertain pipeline and opportunities to report accurate forecasts on a bi weekly basis. Question and identify key opportunities status updates and next steps, including losses and changes. Communicate finalized consolidated numbers to senior leadership team with analysis and commentary to explain variances. Collate pipelines for each country providing narrative from calls onto consolidated files for distribution to all and follow up outside of calls for progress of pending opportunities especially at quarter close
Operating Reviews - Prepared during each Quarter (the month before leading up to OR involves high pressure in addition to day to day responsibilities). Managing all financial analysis, understanding segmentation for GMI client specifics, white space, growth analysis, CAGR analysis. Presenting and summarizing analysis into PPT format. Provide recommendations based on historic analysis for future area of growth. Owning the master OR file, working with teams to update and ensure accuracy, as well as organizing team meetings to support this
Ad hoc revenue queries and analysis
GMI Bi-weekly Management Meetings - Update and present on financials, create easy to visualize dashboards, showing changes in financial performance, forecast & growth for each commercial area in GMI and feedback to Sales Director
Budget Planning – participate/lead budget planning process and analysis – involves looking at following year revenues and working with sales director and sales teams to provide guidance on the numbers. Involves also looking at following year costs, working with GMI leadership team to capture spend and budgets
Commission Incentive - Leading calculations for central sales teams and getting approvals from BUs and processing Qtr end commission
Additional Support of Commercial Activities: a) SFDC – analysis on leads (sales follow up tracking) and identifying opportunities; b) Loyalty surveys (supporting activity on client feedback); c) Managing the annual price increase notifications and distribution (internal & external); d) Supporting end of quarter activities with billing and admin team; e) Annual assessment of the go-to-market model and help with strategy (and structure) definition; f) Weekly/Monthly analysis of sales metrics / KPIs / performance analytics; g) Organizing Sales Trainings / Sales Mentoring / Best Practice Sharing across countries/Bus; h) Making CRM relevant for the team and company – i.e. influencing MI build in 2016 considering needs of the team

Commercial Operations SME Resume Examples & Samples

From Customer onboarding, through Installed Base Management, preparation of price proposals and service contracts to various sales reporting, the team provides solutions for GE businesses in various domains (fields)
Act as a super user for ERP solutions, highlight and resolve all of the concerns with Europe stakeholders
Identify discrepancies in terms of data management and process work flow
Analyze the root causes in all ERP related discrepancies
Identify and drive process improvement / simplification initiatives in accordance with business needs
Provide high standard support in terms of ERP applications
Maintain and develop process workflows between internal and external clients
Provide process/system trainings for the team
Build and maintain strong working relationship with the local operation and customer
Besides the main tasks and responsibilities listed above, responsible for completing any other tasks assigned by her/his supervisor or manager
Written and verbal fluency in English
Significant shared service center experience in a multinational environment
Professional style when dealing with business clients & controllership mindset
Proficient IT skills including Excel (VBA) / Access / Visio / PowerPoint
College or University degree in Data base management or IT
SSCHU

Buyer Commercial Operations ANZ Resume Examples & Samples

Act as the single point of contact (SPOC) for the Procurement function at a site, country or country cluster
Facilitate or form a link between the local users or Master Shoppers and the Procurement organization
Diffuse and ensure the respect of the Procurement procedures
Guarantee efficient use of the purchasing systems by all users providing them assistance when necessary
Act as first escalation point for local business users or Master Shoppers related issues and drive resolution in line with regional and global Procurement policies
Verify purchase request quality if contacted by Procurement Operations Centre (POC), align with end users or Master Shoppers on missing specifications
Coordinate local contract implementation tasks with Spend Area teams
Coordinate and participate in the execution of the contract implementation plan
Prepare and execute training for the end users
Promote the use of global or regional contracts
Lead the phase out of the old contracts and procedures
Know the ethical and legal compliance responsibilities of the position
Raise questions and concerns when faced with an ethical or compliance issue
Apply integrity in all aspects of professional conduct
Upon request by the Procurement Operations Centre or Spend Area Manager during the sourcing process, provide input on local spend situation and Spend Area practices
Gather local internal customers’ requirements
Provide insights on local supplier market
Identify with stakeholders any local legal requirements that necessitate an adaptation of the contract
Support local supplier qualification assessment
Support the development of the contract implementation plan
Support initial and on-going spot buy reduction initiatives locally if any
Provide support and necessary local contacts during initial spot buy reduction exercise if any

Director, Commercial Operations, Asia Pacific Resume Examples & Samples

Understand/define/refine customer segments and develop strategies, based on insight into customer behaviours
Translate high level experience design into specific treatments which customers will receive for each type of interaction, across channels and throughout their relationships
Develop appropriate operational metrics and dashboards, including NPS to oversee company’s performance, process improvement and provide guidance and direction from an analytical point of view for the customer facing teams

Commercial Operations Director, Cadreon Resume Examples & Samples

Leadership of commercial negotiations on behalf of Cadreon, alongside Magna (Mediabrands trading division) across tech, data and media
Acting as the conduit between Cadreon’s Data/Tech and Activation/Client Service team to ensure we’re building capabilities that meet our client’s needs, and we deploy them into market in a way that makes commercial sense to both Cadreon and our clients
Ensuring the hygiene of any trading/service agreements is maintained
Continuously look to improve workflow and processes to help Cadreon scale as efficiently as possible
Inform a commercial strategy that protects our current business and will future proof Cadreon as we transition toward our 3 vision

Commercial Operations Smart Center Manager Resume Examples & Samples

5) Seamless product installations and integrations
1) Call Center staffing; training and retention of highly skilled Medical Technologists that service multiple platforms and ADD products including Immunoassay; Hematology; Clinical Chemistry; & Blood Screening markets
2) Operations and Product line oversight that coordinates technical; compliance; field service; and manufacturing expertise. Includes escalation support for the Field to Technical Resources
3) Scientific and technical resources for ADD product families and/or key processes; across multiple geographic locations
4) Continuing education for technical product experts
5) Quality/Compliance expertise that generate and disseminate customer communications; document control activities; procedures and policies. Also manages external/internal audits
6) Highly accountable for at least two of the primary customer feedback/satisfaction touch point results
7) Manages to financial goals including the extended role of generating revenue opportunities for sales and service offerings
5 - 8 yrs experience in Diagnostic industry in field service, technical service, or operations/product manufacturing. 5+ years of management experience expected. Operations management coupled with Field Service Manager, Customer Service Manager, and/or Product Quality Manager experience preferred. Knowledge and direct experience in managing operations directly impacted by Quality Systems, cGMP requirements and high-level FDA scrutiny. Call Center operations knowledge and expertise, including understanding of technology systems for mission-critical operations (phone system); awareness and effective utilization of critical call center metrics and their interrelationships in balancing productivity and call quality; call flows, hand-offs and call handling processes and techniques; and knowledge and experience with evolving call center technologies to optimize operations and improve service levels

Commercial Operations Associate Director Resume Examples & Samples

Develop, implement and continously review processes and go-to-market model in line with the UK Animal Health's markets changing environment and the need to remain competitive while getting closer to our customers
Manages the Customer Service area (Customer Services Manager a direct report)
Manages the logistics and Supply Chain processes and contracts to continually improve the service provided and meet the needs of the business and our customers
A key member of UK AH Leadership Team and Leader of the Operational Team that will peer-review strategy generation and directorate performance, coach & mentor talent from across all business areas, and lead special projects on behalf of General Manager & UK AH Leadership team to resolve complex problems and identify and develop innovative solutions aligned to corporate strategy
Lead the Business Development & Licensing resources, in line with the support required by the business and the needs that are arising from the overall business strategy to enhance engagement with end-users and go-to-market model
The role will manage multiple teams and will ensure good people management processes are followed including but not limited to performance management, people development, coaching
People Leadership, experience of coaching & developing others, and creating & retaining high performance teams
3 year + experience in Supply Chain operations or similar preferably in a leadership role
Analytical Skills with Knowledge of Pharma or complex supply chain environments
Strong Process improvement and problem solving skills
Proven capability in strategic thinking
Ability to manage multiple projects
Ability to work through ambiguity and uncertainty
Rapid Disciplined Decision Making, using sound analytics
Project Management skills and experience, particularly in relation to commercial systems and processes
Experience working collaboratively with others and maintaining effective relationships
Comfortable raising potential risks and having difficult conversations
Strong influencing & negotiation skills, and an ability to manage effectively in a matrix organization
Organised and detail oriented
Ideally 3 years+ in senior roles within Animal Health, Pharmaceutical,Biotech or Medical supply chain/operations
Significant commercial experience in a veterinary / pharmaceutical company in several functional areas
Marketing, Finance, Regulatory, Commercial Management, Market Access or Business Development experience would be an advantage

Commercial Operations Resume Examples & Samples

1) Creating & producing reporting relating to global sales pipeline, activity and performance for France in coordination with global process
2) global sales targeting and forecasting process for France, both for sales and revenues in coordination with global process
3) Creation and delivery of exec board packs for France
4) Various data analysis to support the needs of MNC’s, corporate, and dedicated support to the TGS European function
5) Payplan and commission support and communication packs for France 6) Segmentation support
1) Global and local account manager business reviews
2) Leadership and direction to wider virtual team to share and implement best practices
3) Stakeholder management and point of contact for sales governance related tasks
4) Create, define and coordinate global ad hoc projects
Coordination with MNC Commercial development and planning team in Telefonica and Bouygues. Leadership and coordination in global/regional projects to wider virtual team across 4 commercial regions
Excellent Analytical skills combined with a common sense commercial view
Analytical experience gained within a sales environment over a number of years, with ability to capture, understand, and analyze complex data
Demonstrable track record for delivering dashboards and performance reporting, with a view to extract and communicate clear messages to stakeholders
Strong understanding of CRM systems (including SF.com) and database management (including Excel and MS Access). Knowledge of knowing which tool is appropriate for a given task
High degree of commercial acumen, with a strong knowledge of corporate and MNC markets in Latam and France
Presentation skills and ability to communicate complex messages in a clear way
Demonstrable track record for building and cultivating strong business relationships with sales teams, senior leaders, and key operational teams
Experience people manager with ability to motivate and help other fulfil their potential
Experience working across cultures and ability to adapt style and approach accordingly
Ability to influence and negotiate at any level, adapting messaging as required
Self-motivated with a proven drive and tenacity
Fluent in French, Spanish and English is mandatory
Demonstrated 3 year experience in a similar role

Commercial Operations Lead, Central Africa Resume Examples & Samples

Minimum a master degree in Marketing, Management or any related field
A scientific background in education or experience will be an advantage
Experience in Marketing and / or Commercial, within the Pharma industry
Essential Skills and Abilities
Professional written and verbal communication skills. Able to deliver positive and proactive communications and foster excellent working relationships with stakeholders at any level of the organization
Ability to influence and motivate stakeholders at any level of the LOC organization
Analytical mind, good attention to detail and problem solving skills within a structured process
People management and development skills
Works with a spirit of continuous improvement and innovation, creatively open to new ideas and methods
Proficiency in both French and English
Computer litterate
Grow Central Africa business
Lead and determines with Sales and Marketing management teams, the annual 3/1 Plan and forecasts, reviews and reports performance against Plan monthly and implements corrective actions to ensure targets are achieved
Facilitates the responsibilities of the marketing team to ensure that activities are aligned with the strategic country and brand plans
Identifies new business opportunities to supplement growth of base business, eg. New product portfolio, new markets to tap, new strategies to implement, Tender, key account, pharmacy, new skills for GSK people
Determine, drive and monitor resource allocation (A&P budget responsability, Sales force sizing)
Provide Market intelligence and support to the GMS through the Commercial Core cycle
Coordinate tender and key account activities across the area
Market support
Monitor market performance through metrics
Define corrective action plan together with Country General Managers, Sales leaders and Commercial support team (Marketing, Sales force effectiveness, Training, Route to Market)
Compliance & Ethic
Ensure that commercial activities are run within the GSK code of conduct, policies and Standard Operating Procedures
Lead the the Commercial Risk Register of Central Africa Cluster
Support and drive design and roll out of commercial Corrective / Preventive action plan and Standard operating procedure

Vegetable Commercial Operations Business Process Owner Resume Examples & Samples

Serve as the Business Process Owner, collaborating with Process Engineer, IT Business Architect and subject matter experts to capture global processes (As is processes)
Work with operations leads across functions to align business processes and achieve global standardization (To be processes)
Apply insights from personas, journey maps, and other human-centered design artifacts to business models and process maps
Partner with IT (Project Manager, IT Business Architect) to execute technical project scope and coordinate definition of business requirements leveraging subject matter experts
Partner in solution development
5+ years experience in a related business, commercial product portfolio, science, technical, IT, or related environment
Practical experience implementing business process changes, governance and standards
Demonstrated ability to work effectively in ambiguous situations, strong critical thinking skills, and the ability to be decisive while working cooperatively with others
Ability to use influential leadership skills across diverse teams and cultures to achieve results
Ability to manage difficult conversations to arrive at consensus and actionable decisions
Ability to facilitate brainstorming sessions and assimilate diverse/disparate functional needs to align on meaningful, business-critical priorities that will have a beneficial impact on our customer/grower
Ability to manage timelines and deliver results
Demonstrated excellence in communication
Human-centered design training, education, and/or practical experience working with human-centered design tools and methodologies
Change management training, education, and/or practical experience working with change management tools and methodologies

Commercial Operations IT Manager Resume Examples & Samples

Bachelors degree or equivalent, in related subject (preferred)
An aptitude of various Commercial IT technologies specifically in the area of marketing & CRM solutions
Experience in the Healthcare, FMCG (Fast-moving consumer goods) and/or medical technology industries is a plus
Industry, business process and business strategy knowledge, operations knowledge, domain expertise, experience working across multiple levels of business stakeholders
Knowledgeable experience with Salesforce.com CRM service technologies: Sales Cloud (including DSA), Service Cloud or Marketing Cloud
Excellent communication skills with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audience
Demonstrated organizational skills, analytic capabilities, and attention to detail to facilitate a close relationship with respective IT & business teams. Ability to work with virtual, multi-cultural, global cross functional teams
Strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives

Commercial Operations Lead Resume Examples & Samples

Ensure customer targeting processes are appropriate and implemented
Perform analysis and make recommendations regarding optimization and redirection of field force
Define and measure KPIs for sales force and provide tools to achieve targets
Develop best in class incentive schemes and other rewards & recognitions
Ensure effective use of CRM, taking ownership of data inputs and dashboard outputs
Develop commercial capabilities, resources and processes to meet the needs of a changing product portfolio and customer base
Drive Customer Facing Excellence account planning and review processes
Support commercial launch excellence and geographic expansion
Provide market and business insights, understand environment and trends
Provide strong event support to the field force
Cross-country/cluster experience
Related experience in a similar position, incl. significant people management experience, working in a customer facing role is a big plus
Proven success working in the commercial effectiveness and commercial insights functions preferred
Clear understanding of the pharmaceutical sales process essential, experience in “Specialty” markets, “Rare Disease” markets preferred
Demonstrated ability to design, improve and implement business plans and processes
High degree of energy, passion and strong focus on quality
A proven record of high performance over multiple years and across multiple roles
Skill to translate (complex) strategies into execution plans; strong planning and project management skills
Ability to work in ambiguous or new situations by demonstrating a structured approach to diagnosing the problem, analyzing alternatives, recommending and implementing best solutions
People management and development including resource management
Strong verbal and written communication and influencing skills
Balances needs and request of different Country Franchise Heads

Director, Commercial Operations Resume Examples & Samples

Work closely with VP General Manager, LATAM to create a LATAM strategy and plan (including financial targets, other KPI’s) for media distribution across traditional TV, PPV, digital, mobile and OTT, in collaboration with all LOB (lines of businesses) to include Digital, Consumer Products, and Live Events
Lead content distribution deal negotiations within LATAM in partnership with USHQ team members
Serve as key point of contact to manage LATAM media partners, working closely with Affiliate Relations, Marketing and regional offices to support all aspects of media partnerships
Partner with LATAM colleagues to ensure WWE content distribution supports market objectives
Work with Legal and Business Affairs and International Contend Media Distribution colleagues to provide framework for negotiations and closely monitor deals from initial agreement through contract execution
Proven leadership experience, well respected and known in the LATAM media and entertainment space
Bilingual skills required including written and verbal proficiency in both Spanish and English, Portuguese is a big plus

Analyst, Commercial Operations Resume Examples & Samples

Collaborate with all departments to understand their unique requirements for metrics to manage business
Create, publish and update a schedule for providing reports daily, weekly, monthly and quarterly
Retrieve data from multiple sources (IMS, WK) and Salesforce.com (Veeva) as needed
Retrieve, store, input and monitor all data required for the Open Payments Act (sunshine reporting) and state reporting utilizing the Porzio Agg. spend solution
Develop dashboards as needed
Update all dashboards and other metrics per schedule or as requested
Create PowerPoint presentations to support management
Validate all data integrity prior to submitting it to department managers
Reconcile data weekly, monthly and quarterly to support commission payout process and other reporting needs
Generate weekly reports and provide analysis for the sales leadership to monitor team performance
Assist with weekly, monthly, and quarterly forecast consolidation and analysis
Assist in the development of sales reporting tools through the use of Salesforce.Com (Veeva)
Partner with teams across the company to ensure data integrity is in line according to established best practices
Assist in managing projects through completion including project tracking, monitoring, reporting and administration. Communicate project status through publishing high quality project reports and presentations
Evaluate business process implications of system requirements and assesses possible redesign recommendations
Create documentation template and track progress for all projects. Document business case analysis and assists in translating business requirements
Bachelor’s degree in Business, Finance or related fields
5-7 years in an analytical/sales operations role with experience in SalesForce.Com (Veeva) preferred, reporting across multiple business segments
Strong oral and written communication and presentation skills
Advanced knowledge of Microsoft tools
Advanced knowledge of Salesforce.com (Veeva) or other CRM

Commercial Operations Team Manager Resume Examples & Samples

Bachelors Degree preferred and collections/operations experience to include 1-2 years in a supervisory capacity
Ability to prioritize and work within deadlines
Capacity to perform assignments with proficiency and limited supervision
Team building /supervisory skills

Director Commercial Operations Resume Examples & Samples

Manage quota process – including territory assignments, quota structure and commission plans, with regular updates to sales plan status, headcount, etc. Key member of Compensation Committee. Manage commission structure and payment
Drive sales operations processes and systems. Coordinate their implementation to achieve commercial efficiency and sales force productivity. Drive process improvements. Own the Sales Process & Sales funnel
Must act as Finance partner
Manage sales support team, business system support team and commissions analyst: hire, train motivate, develop and evaluate direct reports
Ensure teams effectively support the sales organization
Manage team. Ensure tools support sales strategies and processes
Partner with Finance to accurately complete global revenue forecasting
Manage funnel reporting; provide analysis for management reviews
Define and manage key metrics and performance analytics for sales organization; and use these metrics to communicate to management and drive process improvements
Act as liaison and key contact to link field sales with internal operations. For example
Manufacturing – Provide product forecasting and prioritization of customer demand to drive on-time delivery, prepare pre-builds, manage backorders, etc
Strategic partners – Internal process definition and improvement (ie Cerner)
Organize field communication channels
Ensure data integrity. Work across organizations to ensure data is entered accurately and consistently, resulting in meaningful information for decision-making
Ensure that the processes of the quality management system (QMS) are implemented and maintained
Demonstrate behavior consistent with the Company’s Code of Ethics and Conduct. Ensure that direct report(s) are trained and evaluated on their knowledge and adherence to the Company’s values, Code of Ethics and Conduct, and applicable compliance policies
Manage, evaluate and develop team of employees to meet functional deliverables and responsibilities. Complete company people management requirements. Exhibit manager core competencies
Bachelor’s degree in Business, Finance, or related field; relevant experience accepted in lieu
10+ years of progressive experience emphasizing sales management or support, in a technology or manufacturing environment. Field sales experience a plus
6+ years of management responsibility for a diverse, productive team. Global and remote management a plus
Strong finance and analytical skills. Experience working with financial targets, forecasting, and margins
Experience delivering results through others, both direct and matrixed. Proven ability to lead, develop, motivate and hold others accountable
Experienced user in PowerPoint, Excel, and Word required. Experience with managing data bases
Ability to manage multiple, complex priorities within demanding timeframes. Strong project management skills
Strong decision making and problem solving skills
Highly developed relationship-building skills, and strong presentation and communication skills
Experience working positively and productively in a team environment

Director, Commercial Operations Resume Examples & Samples

Further develop the commercial operations directorate, adding substantial value across the businesses of Gilead Germany
Prove leadership and direction to his/her team and further establish a strong group mindset of “we are commercial operations”
Ensure that the whole German organization benefits optimally from the efforts of the commercial operations team by means of a strong cross-functional orientation
Reach best-in-class operational support across of the following disciplines: - Business Analytics - Forecasting - Market Research - Sales Force Effectiveness - Business Services - Business Operations - Learning and Development - Pricing and Contract Compliance
Represent the department in developing strong business relationships with key functional areas including: Commercial, Marketing, National Accounts, FP&A, Legal, HR, IT, and Manufacturing
Enhance the company’s distribution strategies to add value to Gilead and patients
Provide a strategy and infrastructure that enables the department to achieve operational excellence across diverse areas of concentration
Optimally leverage and appropriately allocate human and financial resources across business units and franchises
Be responsible for the long-term growth and evolution of the department including: - Organizational structure - Scope of responsibilities and focus - Ensuring the right mix of growth opportunities for personnel - Coaching and development of management team - Creating a culture of empowerment with accountability
Identify and keep others focused on key metrics that drive the business
Delegate significant responsibilities to subordinate managers and hold them accountable for results
Translate over-arching business goals into specific objectives for each team member
Assess and leverage strengths, weaknesses and styles of key players in the organization
Develop account plans for the main accounts in every territory to outline our cross functional objectives and plans
Streamline and automate KPIs and reporting
Demonstrates extensive leadership skills with an ability to set a vision, to lead change, and to lead and mentor others. Able to lead in a matrix team
Highly developed skills as planner with ability to formulate, develop and execute training strategy
Highly developed interpersonal skills with ability to lead, interact with, focus, resolve conflict and drive consensus among individuals from groups of disparate individuals
Demonstrates excellent commercial training skills and extensive knowledge and/or expertise in each area such as commercial and core business skills
Excellent project, people and budget management skills in the areas of training, performance management, planning, prioritization, objective setting, meeting management and plan execution
Has previous experience in best-in-class commercial training which includes a familiarity with a variety of the training field's concepts, practices, and procedures
Able to identify, select, manage and evaluate external agencies, including vendors to develop programs and materials

Commercial Operations Associate Resume Examples & Samples

This person will work in close collaboration with the field sales team, marketing franchise teams, legal team, clinical team, regulatory team, sales operations teams, customer service and supply and distribution teams
Key elements of the position include balancing multiple projects across several therapeutic teams, interacting with a wide range of key constituencies inside and outside the company and providing superior support to the US field sales team. This person must have excellent organizational, communication and negotiation skills. This position reports directly to the Director of Commercial Sales Operations
Provide daily support to the field sales team including answering general product questions, tracking down information and answers from subject matter experts, and getting quick resolution to field inquiries
Close coordination and understanding of the marketing franchise team materials, desired communication objectives and support of various marketing projects
Actively seeks out opportunities, both in field and Home Office, to expand their knowledge and expertise in the Dural Repair, Neuro Critical Care, Precision Tools and Instruments and Tissue Ablation franchises
Employ excellent interpersonal, communication and negotiation skills with all levels of personnel and management to facilitate information flow and decision making
College degree desired
Previous work with hospital-focused, marketing communications or coordinator experience within a medical device or pharmaceutical company is preferred
Demonstrated effective time management in leading and supporting projects with proven results
Excellent problem-solving skills, with demonstrated ability to bring structure to vaguely defined problems and manage execution
Ability to develop procedures, monitor performance and make necessary adjustments to increase performance
Excellent written and verbal communication skills are necessary
Willingness to travel approximately 25% of the time

Summer Intern, Commercial Operations Resume Examples & Samples

Delivery against assignment project/task targets and timelines, while demonstrating the Novartis Values & Behaviors
With varying degrees of direction, scoping of projects, resource planning, project management, risk management, and executive-level presentations for initiatives of significant business impact
Gather, model and analyze data to test hypothesis and estimate size of value opportunities; deliver compelling business case to drive endorsement for action
Collaborate and demonstrate leadership with internal and external stakeholders to create and launch tactical implementation plans
Innovation by experimenting and delivering solutions
Quality by taking pride in doing ordinary things extraordinary well
Collaboration by championing high performing teams with diversity and inclusion
Performance by prioritizing and making things happen with urgency
Courage by speaking up, giving and receiving feedback
Integrity by advocating and applying high ethical standards every time

LS Commercial Operations Regional Leader Resume Examples & Samples

Regional accountability for all order management activities from order entry through to revenue recognition, driving collaboration with ITO, Order fulfilment, GSC, Sales and Finance teams to ensure revenue targets are achieved
Critical business partner for the regional sales and service leadership in accomplishing business and customer outcomes required in the region
Develop strategy and drive organization deployment, systems and processes which deliver customer service/OTR excellence and key business outcomes
Drive a culture of continuous improvement in all aspects of business performance, leveraging Six Sigma and Lean tools
Drive a highly collaborative culture which encourages effective partnerships across functional and geographic boundaries to deliver on business imperatives
Develop team structures and team members to deliver great operational performance and develop the next generation of leaders
Drive a culture of quality and compliance rooted in personal accountability and team performance
Support global operational activities and projects to drive the design, pilot and implementation of new IT systems/tools within LS OTR
Network to strengthen relationships with COE leaders, Commercial, QA/RA, IM, Finance, Demand Planning and Supply Chain within LS but also within GE Healthcare to ensure customer outcomes are achieved
Bachelor's� Degree and extensive years of commercial operations/customer service leadership or equivalent knowledge and experience
A record of proven results through leadership of regional customer service teams
In depth knowledge of the Life Sciences and/or pharmaceutical value chain
Skill sets and experience in customer service/OTR, Six Sigma or Lean
Proven mentoring and coaching abilities, demonstrated ability to motivate and inspire others
Clear thinker: Simplifying strategy into specific actions with clear accountabilities, making decisions with speed & accuracy based on best information and communicating priorities clearly & concisely
Inclusive Leadership: energizing others, providing feedback and coaching to help develop others
Demonstrated ability to successfully collaborate globally to forge successful working relationships leading to improved business outcomes
Strong sense of urgency with a demonstrated track record of meeting commitments
Strongly compliance driven
Experience with managing multiple projects, developing and monitoring project timelines and project budgets
Certified Lean expert, Black Belt or Master Black Belt
Knowledge and experience of large complex sales and marketing processes
Healthcare knowledge
Presence and self-assurance

Ecdp, Commercial Operations Resume Examples & Samples

WCA Commercial Operations Analyst
Support with pricing & margin analysis for WCA
Support with the continuous improvement of the ITO process, commercial deal and pre-quote review to improve order quality
Support details in contract and deviations and liaise with respective stakeholders in WCA
Support in driving accuracy and integrity of SFDC funnel for WCA
Bachelor's Degree in Biomedical engineering or similar Health Science Degree or higher
MBA or Msc in a Health Science field preferred
0 – 2 years’ experience in medical diagnostic environment
Proficiency in computer skills in Microsoft Office Suite products
Willingness to travel within your specified geographic region with occasional overnight stays depending on geography and business needs as well as to sales meetings and trade shows
To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record
A valid NYSC discharge or exemption certificate will be required
Must have valid authorization to work full-time without any restriction in Nigeria
Strong attention to detail ensuring timely follow-up and closure
Clear, concise and articulate communication skills - verbal, written and listening
Able to take on ad-hoc assignments and work flexible hours as required
Ability to handle business sensitive information with the highest degree of integrity
Good organizational and efficiency skills
Experience working within a very busy environment where deadlines are clearly defined and must be met
Ability to prepare and deliver effective presentations
Demonstrated leadership ability
High performer with a passion to achieve positive business results
Curiosity and desire to learn and expand skill set
Flexible, adaptable, and open to change

MYA Commercial Manager Commercial Operations Resume Examples & Samples

Leading all aspects of MYA proposal management, including proposal development, risk management and mitigation, specification compliance, scope
Proposal management, including proposal development, risk management and mitigation, customer negotiations, customer communications and
Strong experience in Power Services or Thermal Services Sales, Commercial Operations, Engineering or Operations
Strong analytical skills (iCAM modelling experience or similar) and commercial modelling
Knowledge of PS MYA service model
Finance skills (NPV and cashflow analysis)
Engineering, business, technical degree (or equivalent knowledge/experience) from a accredited educational institution
Strong teamwork attitude
Demonstrated clear thinking with effective written and oral communication at all levels
Strong influencing skills and works well with others in a team environment
Fluency in use of MS Office software
Fluency in English and other European language
Commercial experience with ability to structure creative deals for customer solutions, negotiate contracts and deal effectively with customers
Knowledge of PS CSA Accounting terms, rules and methodology
Experience in power plant equipment and/or services (gas turbine, steam turbine, generator, boiler)
Experience within Services or New Equipment contract businesses
Experience within the Energy industry
Demonstrated skills and ability to balance multiple priorities/ deals at a time
Prior experience in Sales, Risk, Finance, and/or Execution is preferred
Ability to liaise with different stakeholders and work seamlessly with cross-functional deal teams

Commercial Operations Intern Resume Examples & Samples

Currently pursuing a Bachelor of Business Administration degree or similar
Must possess strong computer and analytical skills
Strong ability to handle multiple projects simultaneously
Demonstrates strong interpersonal and communication skills

Commercial Operations Executive Resume Examples & Samples

Responsible for producing and supplying finalised commercial spot schedules, ready for broadcast from our various transmission facilities
As part of a team supervise Assistants, providing the link between airtime sales, the advertising agencies and transmission
Responsible for ensuring adherence to all industry regulations associated with commercial airtime (for example Ofcom) for the channels assigned
Collaborate with sales teams with managing delivery of campaigns and execute Creative and Media Agency copy instructions accurately and within our deadlines
Ensuring that the correct commercial minutage is adhered to within each hour and across the day on all channels
Liaising with and effectively supporting the sales teams across Sky Media in order to build and maintain strong and productive relationships
Sequencing each schedule to accommodate position in break bookings, specific programme booking requests, as well as the look and feel of each schedule
Accommodating late money from the Sales Floor
Traffic AdSmart campaigns - setting up copy in Landmark, adding the necessary restrictions where appropriate and attaching to the relevant campaign
Traffic Pull VoD campaigns - setting up commercial copy and sponsorship bumper details within Freewheel along with all associated metadata and scheduling restrictions where appropriate and attaching to and activating campaigns

Commercial Operations Internship Resume Examples & Samples

Sales order cycle tracking
Provide control reports on sales operations
Provide telephone customer and sales representatives service
Provide support in solving sales operations problems
Handling Excel spreadsheets
Support in commercial operations projects
Students of the Administration, Economics, International Relations, Accounting Sciences graduated from July 2018 (required)
Basic Excel domain for intermediary (required)
Proactivity
Organization

Commercial Operations Leader Resume Examples & Samples

Develop, deploy and maintain a common curriculum and inventory of sales processes and solutions that deliver best in class execution on the key areas of salesforce deployment, opportunity pipeline and account planning
Implement standard work across the enterprise on how a Sales MOS (management operating system) should be structured and operated by business model, in order to drive full alignment with Sales to meet and exceed the businesses’ financial and strategic marketing goals while improving the overall cost to serve
Develop with the businesses a practical set of common sales metrics dashboards that simplify and enhance the business leaders ability to be fully accountable for managing their selling operations and proactively implement actions in order to mitigate deviation from plan while improving the overall customer satisfaction metrics
Work with internal and external parties to develop a continuously improved inventory of content in a dynamic playbook format that provides consistent best in class standards on how to operate a sales operating system (SOS) that is aligned with the typical business planning calendar to ensure fiscal, performance management and other strategic goals are translated into specific time-bound deliverables with periodic review milestones for the salesforce
Engage with the marketing organizations to ensure resources, processes and expectations are aligned for optimal and well timed execution on the key growth levers for Sales such as new product launches, opportunity generation, value proposition deployment by segment, value pricing, etc
Implement the critical process steps into the CE Playbook and communicate a cross-GBE and SBG opportunity dashboard that sizes the opportunity and identifies the Do/Say conversion and ROI on new leads, products and campaigns
Foster alignment cross functionally to ensure Commercial Excellence processes, needs and expectations are understood, aligned and resourced appropriately from all stakeholders involved in the entire concept to cash processes as integrated within the HOS Gold toolset (e.g. NPI, Product Launch, Lead Generation, SIOP, Cash Collection, Pricing, Customer & Product Support; particularly ensure full alignment with all Marketing and Engineering functions as a critical enabler)
Coordinate value propositions and incentive programs for effective upselling
Identify ongoing additional areas to improve sales growth, release more customer time for the Sales force and simplify steps that reduce the overall selling cost to serve; champion and implement cross-functional initiatives to baseline and implement smart investments in common processes and capabilities
Routinely interact with external resources and other exemplar companies in order to benchmark and improve Honeywell’s Commercial Excellence capabilities to achieve best in class operation. Introduce new methods, tools and operating systems that can challenge and improve the Sales process and customer end-to-end experience and that adapt and evolve with the Company’s strategies and portfolio changes; particular focus on new capabilities for software sales
Support the development of HBT in new markets and geographies by developing and deploying sales processes and solutions on the key areas of salesforce deployment, opportunity pipeline and account planning
Perform other Commercial Excellence support activities as appropriate
Qualified in commerce, business, engineering or project management
Greenbelt certified is a plus
Min. 10 years’ experience in diverse B2B commercial roles
Experience in working in emerging markets will be an advantage
Sales or marketing leadership experience
Practical experience in change management tools and practices
Strong program management experience
Thorough understanding of and passion for the deployment of commercial & sales operations processes and planning methods, particularly related to key account and channel management
Rigor in aggregating diverse datasets to develop informed and strategic decision making for sales growth, salesforce deployment and account planning
Ability to establish and maintain influential relationships at all levels in the business and get things done routinely to plan; building consensus with data driven recommendations
Proven capability to translate growth strategies into practical sales plans, best practices and operational structures
Effective communicator able to assemble and clearly articulate key strategies, plans and reports aligned to business impact
Proactive assessor of business metrics and performance; able to confidently provide insights for improvement and proffer innovative, robust and data driven solutions
Leadership impact and courage to be able to consult and challenge with the business leaders regarding their needs, gaps and operational plans; effective listening and facilitation skills
Strong project management skillset; process driven mindset and capable of prioritizing and managing multiple tasks
High work ethic and passion for the Sales/Commercial Excellence discipline
Proven coach and talent developer; able to motivate and consistently make others better
Takes intelligent risks to drive momentum and is able to tackle ambiguity to convert to clear operating frameworks
Flexibility to take on new programs and travel extensively as needed given the shifting business dynamic

Commercial Operations Resume Examples & Samples

Samples management support- Support alternate channel sample distribution strategy (Digital)
Support Ad hoc Sales report projects and analysis (coverage for team absence)
Team job fact sheet development and workload redistribution design
Collaborate on central tracking of customer facing metrics and movement towards predictive analytics
Involved in Innovation Center of Excellence (organize meetings, create communications)
Support development of key recommendations for Single point of contact commercial model (extract learnings from Oncology Business Unit)
Proficiency with the MS Office suite, especially Excel
Ability to run projects with minimal direction - Initiative
Strong English communication skills, and French an asset
Strong interpersonal skills as will be working with a diverse team
Business or Health Sciences education an asset
Familiarity with Tableau or other data visualization software an asset
Familiarity with Data analytics, business intelligence and predictive analytics an asset

Director Commercial Operations Resume Examples & Samples

3 – 5+ years plus surgical products sales operations experience with a minimum of 3 years spent in a senior management capacity
Experience with analytics
Strong written verbal, computer and interpersonal skills
Proven record of sales team building, motivation and leadership
Skilled and experienced at coaching and counseling
Administrative and financial management skills relative to job expectations
Willing to travel as required

Commercial Operations Coordinator Resume Examples & Samples

Education: DEC in secretarial and/or office automation studies
Experience: More than 5 years in a similar position, preferably pharmaceutical industry; marketing and or project management an asset
Adaptable, confident self-starter who is articulate, analytical, organized, autonomous and discrete
Result oriented professional
Bilingual (excellent communication skills in French and English, both written and spoken; preferred
Acute sense of organization and follow-up
Able to work effectively and accurately under pressure to develop, maintain and expand on internal and external relationships
Mature judgment with well developed problem-solving skills for handling tight timelines and numerous follow-up responsibilities
Previous experience with MS Project and Visio will be an asset

Commercial Operations Leader Resume Examples & Samples

Drive adoption of standard work across the enterprise for sales, i.e. the commercial MOS (management operating system) in order to drive sales to meet and exceed financial and strategic goals
Lead and facilitate sales process strategies and the alignment of processes across all sales channels across the organization
Ensure that commercial processes connecting Sales to Marketing, Business Development, Inside Sales, and Sales Support functions are clearly articulated, optimized and adopted
Continuously identify improvement areas to help drive sales growth, increase customer facing time for the sales force and simplify steps that reduce the overall selling costs
Routinely interact with external resources and other companies in order to benchmark and improve commercial excellence capabilities to achieve best in class operation
Support the development of Intelligrated business in new markets and geographies by developing and deploying sales strategies, processes and tools
Identify best practices and any associated gaps in order to drive process improvements and efficiencies in productivity
Develop, deploy and maintain a common curriculum and inventory of sales processes and solutions that deliver best in class execution on the key areas of territory optimization, salesforce deployment, account planning and opportunity management
Responsible for all process documentation (standard work, which defines the most efficient and effective way of doing things) within the Sales organization
Coordinate and facilitate document/process approvals through the BPO (business process owner) network and subsequent training, leveraging management for identification of necessary trainees
Own responsibility for sales KPIs and metrics (and accompanying reports and dashboards) and be responsible to safeguard data accuracy
MBA or Master’s degree in Marketing, Sales, and/or Business Development
10+ years’ experience in sales, commercial operations or strategy roles in a B2B environment
Expertise in sales methodology, KPIs, metrics, process alignment/improvement and workflow design
Strong leadership skills and experience working with VPs and Directors in a global, Fortune 100 company
Strong change management skills and experience
Collaborator with excellent verbal and written communication skills and relationship management skills
Proven experience in Territory, Account, Opportunity Management methodologies and Sales Coaching
Past development and deployment experience with CRM and Marketing automation systems, particularly SFDC and Marketo, is a plus
Domain expertise in material handling, distribution and fulfillment, supply chain is a plus
Ability to travel up to 25%, domestic and/or international

Service Commercial Operations Leader Resume Examples & Samples

Drive simplification of service commercial operations processes including ITO (Inquiry to Order) and CPQ in all ASEAN countries
Set overall commercial operations function priorities and define roles and responsibilities for teams across ASEAN
Implement and lead sales forecasting process through salesforce.com
Implement and lead deployment of commercial tools in ASEAN region (SFDC, CPQ, PRM, Apttus etc.)
Lead as appropriate the various Sales Operating Mechanisms and participate and lead in operating reviews and quarterly business reviews, including the management of all review data, dashboards etc
Develop and implement sustainable processes and tools to support both equipment and service RFP and tender processes
Coordinate with Global/APAC/SHS team on executing (and automating where applicable) KYC customer setups and processes
Implement and manage risk-based commercial controls policy 5.0 (SCORE)
Collaborate with Country and Finance leaders to deliver orders / sales performance to Operating Plan targets for ASEAN Services
Lead quarter-end closing with finance, OTR and country service commercial teams
Lead as appropriate the various service sales operating mechanisms
Support in the development, activation and management of channel partner growth programs
Design, implementation and administering of sales incentives plans
Conduct and support the business analysis of relevant commercial metrics and to drive the appropriate business actions within the commercial team or offerings to achieve the desired outcomes (e.g. pricing, profitability, capture rates, winbacks, linearity etc.)
Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System
At least 10 years of experience in Marketing/Sales/Service organizations
Strong business acumen, good business knowledge and understanding of the commercial process
Ability to develop and execute priorities and approaches to meet objectives
Excellent analytical and communication skills with the ability to communicate with employees and customers at all levels
MBA or equivalent

Commercial Operations Graduate Resume Examples & Samples

A developing sense of business acumen and commercial understanding
Robust, withinterpersonal skills and the ability to develop and leverage an internal and external network
Developing the skills to take complex and ambiguous concepts and translating into understandable frameworks
Agile in learning and in approach to tasks

Commercial Operations Lead Specialist Resume Examples & Samples

2-4 years’ experience in lending or loan servicing
Ability to meet deadlines and to work independently
Proficient with Excel
Strong organizational skills and attention to detail

Commercial Operations Director Resume Examples & Samples

Cooperate with Legal, Finance, VP Business Development and Operations to prepare Zydis Supply Agreements for targeted customers and serve as lead negotiator and execute Zydis Supply Agreements with support from VP/GM and VP, Business Development
Work with IT/corporate sales operations to bridge existing offline metrics tracking with reporting in Voyager
Act as key point person for site S&OP and forecasting processes – work with site and BD team to pursue short-term revenue opportunities
Oversee and track pipeline value projections – with input from broader BD team
Act as key site resource for development of commercial pricing; works with site finance to understand profitability and works with BD on pricing strategy
Work with NPI teams to manage new business assessment/quoting process
Assist quality department in the negotiation of quality agreements with clients in collaboration with the legal department
Continually evaluate and adapt new business and customer processes to create greater efficiency and effectiveness in pursuing new business and managing existing customers
Maintain effectiveness of the Quality System
Masters of business administration preferred
Customer services skills and professional demeanour

Summer Student, Commercial Operations Resume Examples & Samples

Developing, maintaining and analyzing sales analytics for the assigned product portfolio, in order to provide value-added business decision support and superior forecast accuracy
Support forecasting for new launch products and other core products
Support to patient program requirements
Must have completed one year of post-secondary studies (CEGEP or equivalent, vocational/technical training)
Post-Secondary Education - must be a student registered full-time in a recognized educational institution and must be returning to school in the Fall
Must be available for the duration of the mandate (no breaks for vacation or other)
Excellent communication skills (spoken and written)
Ability to build and maintain effective working relationships with team members
Ability to prioritize
Ability to learn and apply new information quickly
Computer proficiency (Microsoft Office, Outlook, etc.)
Past working experience in a similar environment is considered an asset
Language skills: Bilingual preferred (French / English)

Lead Analyst Commercial Operations Resume Examples & Samples

Lead the development and implementation of business planning tools and reporting that maximize sales plan execution and development of managers and representatives
Lead all aspects of delivery and support of the enabling solutions (Optimizer, Analyzer, etc.) needed to drive new capabilities related to Field Sales reporting for Ethicon Sales organization
Strong Project Management experience which includes (but not limited to) the harmonization of Business reporting and process across multiple businesses
Analyze information at all levels (National, Region, Division, Territory and Portfolio), down to procedural and account-level, to enhance our strategic knowledge of the market place and support tactics to increase sales force execution
Lead business planning and targeting initiatives, and raise the level of understanding across the organization of customers, accounts, procedures, and competition
Working with Commercial Strategies to develop the reporting strategy in a two-way dialog, understanding the business reporting and analytics strategy and how Commercial Analytics and Deployment can help, and translation of the needs/strategy and gaining alignment
Drive reporting (reports and solutions) alignment and prioritization across the business, partnership with cross functional partners and ensuring an environment for success exists. Commercial Planning and Analytics Manager Engagement in all projects is a critical aspect
Continually evaluating the organization’s ability to deliver value on reporting and insights. Create business value recommendations for change if so needed
Support sales planning and targeting initiatives, and raise the level of understanding across the organization of customers, accounts, procedures, and competition
Proactively identify opportunities for business performance improvements and collaborate effectively with other functions, finance, marketing, IT, etc
Support Sales Force Automation Strategy, content and deployment
Act as a change agent for critical sales initiatives and represent key Sales Planning and Operations CoE initiatives for the field sales organization
Support the development of measures and process to objectively assess sales force effectiveness. Report monthly/quarterly sales force effectiveness metrics. Support, develop and prepare quarterly customer dashboards & customer level metrics for management review
A minimum of a Bachelor’s Degree in Business, Marketing, Statistics, Mathematics, or related field is required
A minimum of 6 years of progressive work experience required, with a minimum of 2 years in an analytics or related role required
Experience in medical device, or healthcare field is preferred
A proven track record of working in a matrix environment where a high degree of collaboration as needed is also required
Leadership, collaboration, communication and analytical skills are required
Ability to lead cross-functional teams, sometimes requiring managing and leading without authority as needed is required
With supervision, ability to understand, translate and integrate multiple data sources into actionable insights to drive decision-making is required
Demonstrated success in creative problem solving and team partnership is required
Strong project management skills are required
Advanced EXCEL, PowerPoint and data management skills are required and knowledge of Analytical Tools (e.g. Qlik Sense, Tableau, Minitab, SPSS or SAS) are required

100

Controller Global Commercial Operations CE Resume Examples & Samples

Strong statutory financial and tax accounting background
Proficiency in US GAAP accounting
Business partnering with sales and marketing management background
Strong communication skills, ability to interact in a matrix environment with multiple stakeholders
Proactive manager of matrix issues. Takes ownership and initiatives, partners with other functions for problem solving
Team player, can do attitude, hands on approach
Strong systems and process management skills
Ability to see bigger picture but also has an attention to detail
Team manager and people developer
Experience in implementing changes through all levels of an organization
Experience in set up and management of cross country Shared Service center an advantage
Microsoft Office – including excellent Excel skills
ERP / SAP experience/knowledge an advantage

101

Financial Accountant for Global Commercial Operations Resume Examples & Samples

Proficiency in local accounting GAAP and local tax regulation and accounting
Full working knowledge of US GAAP
Responsiveness, self-starter, ability to meet deadlines and prioritize, flexibility and multi-tasking
Hands on approach, can do attitude, team player
Business English a plus
Good communication skills to interact with multiple stakeholders, locally and at ESSC
Office tools (Excel, Word, Access)
ERP system knowledge, SAP preferred
Accounting degree
3+ years’ experience of accounting practice in multinational company environment, in similar type of role

102

Commercial Operations Leader for SSA Resume Examples & Samples

Lead the regional commercial operations organization
Develop and execute the commercial growth strategy for Oil and Gas in SSA in cooperation with the PC leaders and global COE comops ldrs
Responsible for orders, sales and margin results against corporate forecasts . Responsible for commercial operations metrix around proposal output & quality
Coordinate with regional PC leaders to implement account and sales strategies, structure deals, close orders, and increase market share . Maximizing profitability for GE
Leverage the breadth of GE to increase competitive advantage. Support integrated solutions (GE store) since early stage of projects in cooperation with PC leaders and COE leaders
Review current commercial capability across PC and ensure overall improvement both in output and process alignment
Manage and develop local talents and grow regional capabilities and capacity on commercial operations and proposal generation .. Accountable for success planning and create sustainability on commercial operations
Promote a customer-centric mindset; lead a culture of quality and integrity
Support product companies in defining the regional sales and execution strategies and growth plan
Responsible for ITO risk process, and deals’ review process, in coordination with COE leaders and PC leaders
At least 10 additional years of experience in O&G sales leadership with an exceptional track record
Fluency in English
Global experience working abroad for a multinational organization in a leadership role with direct reports
At least 5 years of leadership experience and proven track record of management and compliance leadership
Strong influencing skills, and capability to lead complex organizations in uncertain environments
Strong resilience, adaptability to change , and leadership to guide and motivate organization
International Experience

103

Commercial Operations Coordinator Resume Examples & Samples

Take the lead on Inventory promo materials (on-line system and inventory counts, storage bin). This would include shipping materials to AMs when ordered and to and from conferences as well as handling registrations, hotel and meeting bookings
Working with Marketing/Sales/Medical processing PO/SOW/ agreements as needed. Processing all contracts and entering them into Companion. Ensure all internal signatures on contracts/agreements/letters including grants, fellowships, PRGs, IIRs, consultants, speakers etc. are obtained in a timely manner. Process/track/archive cheque requests and archives all contracts/agreements for audit purposes. Ensure a manual tracking of established flow parameters of internal documents requiring approvals resulting in a decision or payment
Support the Sales Director,Sales Team and finance team in the execution of field ULPs as per SOPs; ensuring event approval, contract preparation, invitation approval and payment are handled promptly
Work with the sales and marketing team to support tactical execution of activities such as congress and regional conference planning, promotional campaigns, journal ads and communications. Part of this would include working with translation vendors for all internal and external bilingual communications as needed. This would also include coordinating CPRC meetings, working with marketing to prioritize review list and keep minutes for CPRC meetings
Work with marketers on identified programs and tactics to develop metrics that can be utilized consistently across marketing
Other tasks as assigned

104

Head of Vaccine Commercial Operations & Services Resume Examples & Samples

Closely collaborate and coordinate with all the relevant stakeholders to ensure launch excellence through timely identification, documentation, kick off and monitoring of launch readiness activities across all vaccine markets for all global vaccines in VBU portfolio
Prepare and implement vaccine operating model in close collaboration with Regional BUs and Vaccine Regional Heads
Implement sizing and deployment strategies to ensure objectives and field force effectiveness are achieved, and in close collaboration with Regional Heads lead the development and administration of incentive compensation programs
Build and manage data infrastructure to meet the internal/external reporting needs of the company and ensure timely and accurate collection, analysis, management, reporting and dissemination of field performance data
Lead Commercial systems and digital roadmap development, implementation, and management
Operationalize (deploying, training, tracking) Takeda’s corporate policies and policy guidelines in the Commercial organization with an emphasis on compliance of operations, and identify and close any policy/procedure related gaps to ensure smooth and compliant commercial operations
Active contributor and partner in auditing and monitoring programs representing Vaccine Commercial team
Develop, implement, and manage integrated business planning and budgeting process for VBU Commercial, and take a lead or supportive role in cross functional global initiatives that assist Commercial with accomplishing their goals as required
Work collaboratively cross-functionally with Finance, IT, HR, Procurement, Business Planning, Business Operations, Compliance and Legal to execute on Commercial goals and critical initiatives. Represent Commercial in VBU Business Operating Committee (BOC), Vaccine Systems Committee (VSC), and other cross-functional forums
Work with other leaders of Commercial team to develop and track department budget and planning processes
Participate in performance management processes
Bachelors degree – BS/BA
Minimum of 10 years of management level experience in the pharmaceutical, biotech, or medical device industries
At least 5 years of leadership experience in operational areas connected to the responsibilities of this JD
Experience in building and enhancing commercial operations capabilities
Proven ability to address problems and opportunities in well organized and systematic ways
Proven track record of assessing operational gaps, need and opportunities and recommending, building, designing and developing appropriate solutions
Demonstrated ability to analyze complex data to develop strategic and actionable business plans
Collaborative management style, responsive, flexible, assertive and personable
Ability to effectively manage and communicate with senior level relationships across the company, and outside
Extensive experience working in a highly matrix and international environment
Demonstrated ability to “show the way” with respect to business practices
Strong communication skills – Verbal, written and presentation skills
Strong project management experience

105

Director, Commercial Operations & Service Resume Examples & Samples

Provide thought leadership for further evolution of the Commercial Client Service strategy covering all Commercial Bank business lines
Set clear vision of business success. Translate overall strategy into meaningful direction for Commercial Client Service
Streamline processes and create efficiencies while becoming more effective in how we deliver best in class service including escalation handling. Build partnerships with product, sales, implementation, technology and sales to achieve consensus and support for the strategy
Create and implement operational or functional business plans aligned with the overall business strategy and organizational policy to ensure Commercial Client Service has the capacity and capability to meet the agreed objectives
Drive organizational and process change that aligns client service models to client needs, product profitability, and overall consistency
Identify and lead projects to deliver the tools for excellent service and client self-service
Drive client satisfaction and market perception of client service. Ensure that best in class service quality philosophy is communicated throughout the organization
Set the overall series of Commercial Client Service metrics and continually drive process improvement across the organization, including coverage, product and technology
Develop Service Standards with business partners that meet client needs
Survey and analyze clients’ feedback, including participation in client service reviews
Identify opportunities for increased product sales and reduction in operating cost
Develops and maintains Commercial Client Service budget within specified guidelines
Position and promote Commercial Client Service as industry best practice
Recruits, manages, coaches and develops team managers to champion excellence in client service, change, culture, values, and attitude across Commercial Client Service
Energetic leader who inspires and cultivates positive client-focused work environment and strong partnerships with internal partners
Ability to think strategically, as well as to create and implement new service models (project management skills and detail orientation are assets)
Deep technical knowledge of Commercial Bank products and back-end systems
Ability to influence others across functional areas and achieve buy-in to move new strategies forward
Ability to manage and prioritize multiple tasks
Minimum BS/BS degree preferred
Minimum 8 – 10 years of experience in Client Service and Commercial Products

106

Commercial Operations Resume Examples & Samples

Assist in the consumption typing cycle
Carry out monitoring of IS calls
Monitor the structuring of the data for the assembly of the analyzes of stock and consumption management
Preparation of monthly department reports
Supervised monitoring in the analysis of the curves of the indicators of the programs sent by HR and verification of possible calculation errors
Supervised supervision in the performance of tests of the PPR and Life system
Supervised supervision in the analysis of the forms for the SIP and Life verification process
Preferably students in Engineering, Mathematics, Economics, Accounting and Administration and similar careers with availability for 2 years of internship
Availability to work 6 hours a day
Basic Microsoft Office suite user (Excel, PowerPoint, and Word) mandatory
Preferably with intermediate to advanced domain of Office Package (Excel)
Basic level of Spanish (preferably)
Good interpersonal relationships and communication skills
Oriented to delivery of results (knows how to prioritize activities)
Availability

107

Operations Manager Woomera Commercial Operations Resume Examples & Samples

Plan, coordinate and Lead Commercial Operations Woomera hospitality and catering and Retail services, in line with contract deliverables and expectations, including the implementation of appropriate procedures, standards and protocols
Implementation and delivery of hospitality and catering projects in designated region, as defined in Woomera
Build strong working relationships with Defence Force personnel where all parties and kept informed regarding hospitality and catering practices, Commercial Operation changes and concerns
Implement suitable measures and controls that monitor and assess the service delivered against contractual requirements
Support and participate in the implementation and management Broadspectrum’s Food Safety Program. This involves actively identifying hazards, employing appropriate controls, recording incidents in line with Company standards, and ensuring direct reports receive the appropriate training and instruction
Preventive management of food safety hazards through the systematic application of HACCP controls
Encourage and empower all team members to identify hazards and report incidents, as well as communicate opportunities for improvement
Ensure appropriate training and instruction is given to team members, including Food Safety, First Aid, emergency response, Company service standards, food preparation and presentation, and applicable Company policies and procedures
Establish and maintain required Health, Safety and Environment (HSE), Quality Assurance and Risk Management systems
Manage Broadspectrum approved contractors and suppliers, ensuring quality service are delivered within given time frames
Actively participate in the recruitment process and identify suitable candidates on the basis of merit in a fair and equitable manner, without discrimination
Recognise exceptional performance and behaviour using established rewards and recognition systems
Manage employee performance and conduct issues in line the Company policy and procedure, ensuring each employee is given the opportunity to achieve satisfactory performance
Develop department forecasts and budgets, and complete cost analysis as required
Prepare and deliver reports and statistics as requested by the National Hospitality and Catering Manager in collaboration with the Commercial Operations Head Chef
Tertiary qualification in Hospitality Management
Certificate IV in Training and Assessment highly regarded
HACCP Level 3 certification
Food Safety for Supervisors certification (training provided by employer)
Minimum of 5 years’ experience managing large Hotel/ catering operations
Sound knowledge of Food Safety Standards, Responsible Service of Alcohol relevant legislation and statutory obligations
Solid understanding of contract management, quality management/accommodation, IMPOS systems and continuous improvement principles
Knowledge or understanding of Defence Force operations, systems and functions desirable
Enthusiasm and commitment to high standards of customer service
Computer Literate – Sound working knowledge of Microsoft Office Suite, SAP, Insight IMS (or similar integrated management system)
Strong planning and organisation skills and proven experience in collaborative and consultative processes at a professional level
Demonstrated interpersonal communication skills and the ability to lead a large team
Ability to work flexibly and adaptively in a complex environment with multiple stakeholders

108

Senior Director, Commercial Operations Resume Examples & Samples

Development, documentation and implementation of commercial process improvement initiatives and best standards of practice to be deployed throughout entire project life-cycle (i.e. pursuit, execution and close-out/handover phases)
Close interface with bid / execution teams to allow early identification of revenue enhancement opportunities / damage control countermeasures, elaboration of capture strategies based on contractual entitlement and rigorous time & cost quantification, and monitoring of associated change management / claims / insurance processes
Rigorous monitoring of commercial activities on pursuits and live projects, in particular as to regards risk allocation, change management / claims / insurance performance
Guidance and monitoring of external / 3rd Party or internal resources brought into projects to provide support / advice on change orders, claims, arbitration, and litigation
Reporting to senior management on commercial health of all major infrastructure construction projects
Participation in monthly project progress review meetings
Conduct task-specific review assessment and troubleshooting on pursuits and live projects
Oversight of corporate gateway approval and cost and risk review processes

109

Intern, Commercial Operations Resume Examples & Samples

Deduping of records in Salesforce.com, drive data cleansing activities and provide key learning on causes and steps to prevent going forward
Perform market research on accounts
Interact with cross-functional teams
Pursuing a Bachelor’s Degree
Excellent written communication skills
Excellent work ethic and hunger to learn the bigger picture

110

Commercial Operations Leader Resume Examples & Samples

Manage the Value Proposition process to ensure that a quality commercial offering is developed within the designated time, at an appropriate financial return and risk level that is acceptable to the business
Make business decisions and review projects within the Delegation of Authority (DoA), and be accountable to secure the required approvals for any conditions that fall outside the DoA
Utilize lean principles to continually improve the proposal creation processes to achieve cycle time reduction through relentless focus on process and metrics
Provide prompt and responsive sales support to the Commercial teams who are focused on new opportunities
Establish relationships and interface with product applications, field services, engineering, product management, finance, legal and specifically the commercial sales team
Coach the commercial team and help them to win more deals within GE guidelines and principles. Act as a partner of the SOUTH ASIA Regional Managers
Initiate and drive cost-out/margin improvement projects that improve the COM on an ongoing basis
Maintain Pricing & Win/Loss Database across all applications to facilitate future bid submissions
Facilitate the Bid Management Process for Government/PSU Tenders
Support the Sales team in reviewing Terms and Conditions and identifying contractual deviations
Support Channel Team in finalizing & maintaining Distributor Agreements
Bachelor’s degree in technical/commercial discipline or other discipline with minimum of 5 years’ experience in direct sales, engineering or related chemical treatment industry
Growth Values: strong on Clear Thinking and Inclusiveness
Highly proficient in one or more technical/commercial areas of water and process treatment
Excellent communication, writing and presentation skills
Excellent organizational and time management skills
Ability to interface with all levels of the business
Positive "can-do" attitude
Self-motivated and have natural ability to influence others
Knowledge of legal aspects and implications of contracts, terms and conditions, negotiation skills to negate contractual risk
High attention to details with interest in commercial terms and conditions

111

Head, Commercial Operations Resume Examples & Samples

Co-work with IDD Japan Sales Head to develop sales strategy and execution plan to achieve revenue and profitability targets
Own and facilitate regular commercial meetings composed by customer facing function leaders
Develop and deploy CRM/SFE strategies in collaboration with relevant functional leaders. Develop and monitor key metrics to continuously improve performance
Act as an internal consultant for sales and marketing teams to make them follow the promotion code. Design and provide periodic training for Healthcare Compliance
Coach the Logistics Center to develop and deploy supply chain strategy, and achieve major KPIs in order handling, purchasing and product delivery
Proactively act as to prevent and/or resolve general operational issues which may not be fall into any particular functions
Provide effective coaching to staffs to increase organizational capacity and enrich talent pipeline
Other miscellaneous duties as assigned
Bachelor of Arts/Bachelor of Science ; MBA preferred
Min. 5 years management experience in business operations, sales back-office or strategy and planning
Highly self-motivated leader with ability to manage and prioritize multiple projects
Demonstrated success in hands-on leading and developing teams with a strong focus on performance, coaching, mentoring and collaboration
Work experience in healthcare industry. Invitro Diagnostics (IVD) experience is a plus
Excellent strategic thinker with solid written and verbal communication skills, both in Japanese and English
Ability to plan, execute and measure with a strong sense of ownership to drive results
Be adaptable, be a change agent
Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement

112

Director of Commercial Operations Resume Examples & Samples

Bachelor’s degree in Finance, Accounting or related field of study. Master’s Degree preferred
10 years of experience with an emphasis on commercial experience and forecasting. Experience with P&L responsibility, financial planning and pricing management in the CPG industry; supplier and wholesaler experience a plus
Knowledge of using processes, tools, and techniques for exploring, reporting and evaluating alternative financial scenarios, and results
Knowledge of finance and accounting practices, financial analysis, and reporting; ability to apply this knowledge appropriately to diverse situations
Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business
Effective communication skills to provide information and messages in a way that produces clarity and impact
Strong planning and organizational skills necessary to coordinate workload around multiple assignments and competing priorities
Business acumen skills to make business decisions based on financial forecasts and models
Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Ability to work effectively across functions and organizational levels to achieve desired goals

113

Commercial Operations Lead Specialist Resume Examples & Samples

Provides customer service to institutions and internal lenders
Plans and organizes work to ensure completion on a timely basis and avoid all penalties associated with deadline requests
Works cooperatively with counterparts in other departments, banks and loan officers/lenders
Recommend new or revised workflow and procedures
Ensures quality service, meeting and exceeding productivity standards while containing expenses
Performs monetary transactions required for commercial loans
Process incoming transactions and requests timely and within the critical allotted time frame
At least 8 years of experience in Commercial Lending

114

Commercial Operations Controller, AH Resume Examples & Samples

Execute and provide information for Business Cases (e.g. ROI, NPVs calculation)
Support the local credit limit and A/R review and validation process
Support contractual review for Finance terms and conditions
Perform gross-to net analyses and provide pricing support Compliance & Innovation & CCC (Culture, Change & Communication) 1. Responsible for financial integrity of the processes within area of responsibility and Compliance with applicable guidelines 2. Ensure proper internal controls for Finance related topics for(R)OPU AHBU Commercial Operations specific matters 3. Active participation during Internal & External audits for the (R)OPU (when applicable) 4. Support remediation of audit items People
Language skills

115

Commercial Operations Spec Resume Examples & Samples

Act as the focal point for the sales force and customers for all administrative processes, issues and problem resolution by preparing the customer quotations, order fulfillment and call management for the Canadian PCMS Organization
Post-secondary degree or equivalent
2 + years’ experience in customer service preferably in a medical environment
Fully bilingual, professional written and verbal communication skills
Excellent organizational skills with an attention to detail and follow-through
Ability to work under a minimum of supervision
Proficient with computer (Microsoft suite)
Knowledge of SAP would be an asset
Available to work shifts between 8-4 or 10-6

116

Commercial Operations Director Resume Examples & Samples

Harmonize customer service and tech support across Fluid Solutions
Lead the comm ops team responsible for implementing processes and metrics for FS
Drive culture of continuous improvement internally (productivity) and externally (service quality)
Build systems application engineering and inside sales team/capabilities
Work with Sales Directors and Regional sales leaders and product management to develop successful strategies in support of meeting and exceeding the Annual Operating Plan (AOP)
Coordinate with the larger organization on commercial and logistics capabilities
Facilitate information and exchange of information across the business/company
Support and contribute to achieve FS’s revenues, profit/loss ratio and market share goals in relation to plans and forecasts
Provide leadership commercial team for preparing creative, timely and accurate proposals across the FS Portfolio, including pricing, compliance with governmental requirements, risk approvals, proposal assembly
Ensure business strategies and priorities are adequately balanced to meet financial objectives for the FS business
Ensure negotiations with customers and / or distributors are conducted in accordance with policies and business objectives
Lead regional reviews including risk assessment / mitigation, terms and conditions, financial analysis
Support Product Managers with definition and execution of the Product Line strategy, with particular emphasis on Services (OTD, proactive communication, quotation lead time, spec influence)
Minimum 10 years of experience in in a commercial role
Ability to travel up to 50% at times in support of customer meetings, including extensive travels
Effective communication across the organization supported by data analysis
Ability to manage change in an evolving/fluid environment
Must have demonstrated excellent presentation skills
Ability to maintain professional demeanor and interact with all levels of customers
Strong background in a customer-interfacing role
Strong influencer

117

Sales & Commercial Operations Leader Resume Examples & Samples

Provide Sales leadership through the formulation and execution of strategies that capitalize on Avio Aero competitive strengths to serve the customer's needs resulting in RFP’s
Manage the sales proposal process from opportunity identification through the RFP to ensure maximum speed and customer responsiveness and minimize misunderstandings with other organizations
Lay the foundation with the Customer on deal structuring, pricing and all other proposal development activities to maximize our value recognition
Lead initial deal strategy development and reviews, ultimately obtaining appropriate approvals for pricing, delivery and other commercial terms, working cross functionally with Program Management, Legal, Finance, Global Supply Chain and Engineering
Interact with Program Management function in order to find innovative ways to restructure contractual arrangements in execution
Maintain knowledge of market trends, customer requirements, competitor actions, and customer base
Lead fulfillment of company contract acquisition goals through the signature of new contracts or contract restructuring amendments
Drive and coordinate the sales proposal development process, addressing requirement flow-down, risk analysis, stakeholder engagement, scope, schedule, cost and pricing definition, assuring timely and compliant Customer responses
Create and manage complex and high impact business plans, financial models and sensitivity analysis
Present to senior leaders of the company and provide leadership during the deal review process to timely and appropriately respond to the Customer requests
Manage SalesForce.com tool to accurately map proposals KPI processes, and acquisition goals
Leverage GE Aviation experts, synergies and counterparts as needed
Bachelor's Degree in Engineering or equivalent
Solid background on market operations & related services needed
Proven and consistent experience in Commercial (preferred) and/or Program Management and/or Customer Support and/or Engineering
Understanding of legal, financial and economic aspects and implications of international contracts and relevant terms and conditions, including financial modeling and business plan creation
Knowledge of Avio Aero products and services and client organization and practices
Able to effectively interface with all levels of Customer organizations and internally as well
Fluent written and spoken Italian and English
Able to obtain Commercial Assurances Agreement clearance
Availabiliy to travel as needed
Self-motivated and able to operate in a low structure environment
Collaborative and inclusive team working style

118

EID Commercial Operations Intern Resume Examples & Samples

University Student (any engineering program or BA or ecomomics)
Current enrollment in a degree program that will lead to a bachelors or technical degree or equivalent in the function (or similar) in which the intern will work OR has a bachelors degree or technical degree in the function (or similar) he or she is interning in
Proficiency in PowerPoint, Word, Excel and Outlook
Effective time management and organizational skills; able to balance multiple priorities
Excellent interpersonal, verbal and written communications skills
Duration will be between 6 – 11 months
Ability to exercise independent judgment consistent with department guidelines
Strong organizational skills with high attention to detail
Self-Starter, proactive, able to work independently with minimal direction
Team player with strong interpersonal skills, capable of working within a globally diverse team across different time zones
Ability to be very careful, quick learner, analytical

119

EID Commercial Operations Intern Resume Examples & Samples

Excel Knowledge
Extrovert
Eager to learn
Positive Approach

120

Commercial Operations Team Leader Resume Examples & Samples

5 + years Commercial Real Estate loan operation's experience
Prior supervisory experience in a high pressure operational environment a plus
Ability to meet deadlines
Ability to work in, and create a team environment
Detail orientated
Excellent customer service and organizational Skills
PC skills a must, McCracken/Strategy experience a plus
Strong verbal and written communication skills required
Full understanding of commercial RE loan boarding and adjustments
Complete knowledge of Loan documentation and exception management
Ability to review reports with accuracy and understanding. Strong knowledge in insurance/tax escrow
Performs additional responsibilities as requested or needed by direct manager

121

Supervisor, Commercial Operations Resume Examples & Samples

Oversee all sales related matters; ensuring smooth trafficking through to final schedules
Conduct commercial and sponsorship booking responsibilities, primarily in Landmark ATS
Assign house numbers, view and ensure compliance approval of commercial material
Ensure Implementation of Tuner Sales/Regional bookings, oversee inventory & oversee grid
Oversee distribution of airtime based on business priority liaising closely with all business partners
Undertake commercial booking in ATS providing guidance to the Coordinator
Liaise with Programming, Creative Services, Adsales and Playout to co-ordinate delivery and meet objectives
Any other duties as assigned by Snr Manager
Bachelor’s degree or equivalent
2+ years broadcast / media industry experience
Experience within TV Ad-Ops or Sales environment
Supervising/overseeing a team
Strong English communication skills
Understanding of TV Ratings
Understanding of workflows within a TV station
Broadcast systems experience (ideally Vision)
Presentation or media planning experience
Building Teams, Supervising/Managing a team, Communication, Positive ‘can do’ attitude

122

President, Commercial Operations Resume Examples & Samples

This position has responsibility for the execution of the Ortho Clinical Diagnostics strategy for Canada
The region contributes approximately $60MM in sales and has 60 employees
The role is responsible for driving business growth, managing change and complexity, owning the P&L of the business, ensuring legal and regulatory compliance, shaping the external environment, and having a global mindset
The position leads a Management Team currently comprised of a Regional Sales Leader, the Director of Customer Technical Services, two Directors of Marketing, as well as Finance and Regulatory Affairs
Focus for the role also includes employee engagement, enhancing the customer experience, competitive differentiation and positioning to drive growth, and strategy refinement

123

Commercial Operations Administrator Resume Examples & Samples

Accuracy in all details
Ability to work with others under strict pressure to meet deadlines
Internship or knowledge of TV traffic/operations
Ability to work with a team

124

Program Leader, Commercial Operations Resume Examples & Samples

Bachelor's Degree required; Master’s Degree, ideal, but not required
Project Management experience and PMP Certification (desired)
At least 10 years’ experience managing Enterprise Projects across a geographically dispersed team
Demonstrated experience in a large commercial organization in one or more operational processes: e.g. Sales, Order Management, Supply Chain, Customer Service, etc
Established project-management capabilities and experience with managing a group of Change Agents during organizational transformations
Proven track-record in process re-engineering and technology
Strong communication and interpersonal skills, ability to manage multiple stakeholders

125

Commercial Operations Executive Resume Examples & Samples

Guarantee that all commercial airtime is completely sold when finalising schedule
Train and supervise Assistants on the team and be responsible for their development
Viewing and vetting of all commercial content prior to transmission on our channels and platforms to ensure all necessary scheduling restrictions are in place to enable schedules and platforms to be sanitised in the event of a breaking news story
Establishing strong working relationships with advertising agencies, production houses, digital delivery agents, partner broadcasters, Clearcast and other external contacts
Chasing copy and processing copy instructions ensuring all copy is received on time and keeping relevant teams notified of any issues that will delay campaign activation
Checking commercial approval status with Clearcast and updating our systems accordingly. Also checking commercial delivery and placeholders on the MAM
Traffic Linear AdSmart & Pull VOD campaigns - setting up copy in Landmark, adding the necessary restrictions where appropriate and attaching to the relevant campaign. Traffic sponsorship bumper details within Freewheel along with all associated metadata and scheduling restrictions where appropriate and attaching to and activating campaigns
Qualified to ‘A’ Level standard or equivalent including English and Mathematics
Knowledge and experience in dealing with broadcast rules and regulations i.e. Ofcom, ASA and Clearcast
Good level of computer literacy, especially Outlook, Excel and Word
Some Media industry experience
Good Numerical skills and Meticulous attention to detail
Good presentation and communication skills
Be a good team player
Enthusiasm, energy, commitment, creative awareness and imaginative skills with an eye for presentational content

126

Business Unit Head, Commercial Operations Resume Examples & Samples

Manage and grow products in the business
Essentially all duties from high-level strategic work to day-to-day functions (paperwork, etc.) are handled by one person: the BU Head. Other duties include attendance at all major BU meetings, KOL development, publication planning and managing a sales team (i.e., field force size and territory alignment)
Growing the business and new product launches will require the BU head to provide the vision and leadership for the creation of training modules, launch meetings, field sales training, incentive compensation plans, promotional materials, contracting (managed care and trade), SFA systems, expense and sample tracking, among other multi-disciplinary areas
It is important for the BU Head to create a shared vision across all departments from the very beginning: legal, medical affairs, FIPCUS, regulatory and manufacturing
In addition to driving our internal assets this role will lead the Global GTT members to assure alignment and lead strategies for global TT growth. This includes business development opportunities and assessments of potential new brands to expand the portfolio
Direct all Marketing and Sales activity to achieve company sales and profit objectives
Play a critical role in the development and presentation of annual budgets and business plans
Ensure that revenue and expense budgets are managed within mandated guidelines
Set strategies, direction, and focus for National Field Sales Director and Key Account Managers
Supervise the Marketing Department to direct implementation of all relevant Company sales programs and strategies
Direct the Sales Management Group in the development and implementation of all trade and distribution programs, bids and contracts and market share programs
Direct final recommendations to senior management with regards to territorial alignments, expansion, account coverage, call patterns, competitive strategies, incentive programs, sales forecasts, promotional activity, bids and contracts, trade promotions and personnel evaluations
Meet routinely with the President and Senior Management group to provide updates on all business unit activities (sales and marketing) and other information as required
Prepare estimate forecasts for sales achievements for all products
Continue to cultivate and maintain a close network with the key customer base including physicians, national organizations, trade distributors (as needed) and managed care administrators
Prospect, champion and evaluate business development efforts in all relevant gastroenterology therapeutic areas
Research market conditions on national level to determine potential sales of existing and prospective products
Advise President and CEO on market trends, competitive information and sales performance in the relevant product market
Take a leadership role in representing commercial interests on project development teams related to the relevant product market
Represent the company at professional industry meetings, trade shows, seminars, conventions, etc. Interact with the key opinion leaders in gastroenterology
Participate in establishing pricing strategy and tactics
Lead Global TT in setting global strategies for marketing and sales efforts

127

Junior Analyst, Commercial Operations Resume Examples & Samples

1) Provide accurate data for ad-hoc support to Service Commercial Management team
Advanced use of relevant SAP BI reports
Structure and manage large datasets for further analysis
2) Data analysis within Service Commercial Management e.g
Market size and share analyses
Revenue and margin analyses
3) Develop and maintain data models for budgeting and forecasting

128

Commercial Operations Associate Director Resume Examples & Samples

Execute CE assessments and gap analyses (VOC, Best Practices, Competitive)
Analyse "voice of the customer" (VOC) and behavioural information to understand why customers are satisfied/dissatisfied, along with their attitudes, motivations etc. to develop deep insights into customer needs and behaviours
Design customer experiences (CE), that reflect customer’s strategy, enhance satisfaction, and are profitable for the customer
Bachelor’s degree required, MBA preferred
A minimum of 10 years of related work experience in a combination of strategy, business operations in a technology and/or medical device company
Experience managing a rapid growing sales organization across multiple disciplines
Exceeds at building/maintaining relationships across disciplines internally and externally
Ability to deal with complex problems and present recommendations in a clear, concise format
Be knowledgeable of market and industry trends, competitors, & leading customer strategies
Ability to develop sales and customer strategies to reflect changing dynamics of the market place
This position may require up to 25% travel and is based in Shanghai

129

Commercial Operations Supervisor Resume Examples & Samples

5+ Years of extensive commercial lending experience
3+ Years of franchise specialty product knowledge preferred
Ability to compose executive summaries
5+ years of MS suite
3+ of Franchise Finance loans

130

Commercial Operations Leader Resume Examples & Samples

Bachelors Degree
Minimum of 10 years of experience in industry related sales or marketing
Demonstrated experience and success in process design, leadership of distributed teams and managing in a matrix environment
Strong process, analytical & communication skills
Customer focused mindset with proven ability to respond quickly to internal and external customer needs
Ability to energize, develop and build rapport in matrix organization
Proven coordination and influencing skills in a global environment
High ethics and integrity
Matter of expertise in Service offerings
Experience in commercial operations functions

131

Analyst Commercial Operations Resume Examples & Samples

Plans and executes the order fulfilment processes for customers
Arranges transportation and customer deliveries in line with agreed arrangements and procedures, including liaising with customers (or vendors) to facilitate execution (note role will be required to develop an understanding of commodity and industry)
Processes external facing customer credit arrangements (letter of Credit issuance, other guarantees in place, following-up on payments)
Provides any logistic information required by customers, and confirms customer invoicing details based on contractual parameters
Facilitates, where appropriate (iron ore, coal and metals), within the framework established in the contract or as instructed, settlement of assay exchange results with customers and determination of final assays
Execute Legal contracts consistent with trade blotted transactions or approved external deal recaps
Provides assistance to team members where required and acts as back up to Commercial Analyst and step-up to Marketing Manager in their absence
Maintains and enhances BHP Billiton‘s reputation as a reliable and reputable supplier
Assists Line Manager with projects, as required, including simplification or improvement projects as required

132

Head of Commercial Operations Resume Examples & Samples

60% Lead and direct sales and commercial effort for the Dielectric Category for CIS North America - budgeting, training, development and management responsibility, and executing growth strategy via innovation. Oversee the 1-3 year growth objectives of strategic customers
20% Collaborate with Dielectric Fluids Business Development team, Technical team, and R&D on market development and product development efforts with strategic customers
20% Provide commercial leadership aligned with CIS Product Managers and Supply-Chain Manager to ensure our service strategy is being executed and our customer margins are being maximized
Bachelor's Degree of Science – Engineering preferred
Ten or more years of commercial of sales experience
Ten or more years sales experience with Power Utilities
Seven or more years sales management
Ability to manage multi functional segments (e.g. technology, manufacturing and sales) to drive customer satisfaction and sales growth
Able and willing to travel up to 50% of the time
Masters's in Business Administration (MBA)
Experience with liquid filled transformers and/or switchgear

133

Senior Manager, Commercial Operations Resume Examples & Samples

Provide support and training to local Distributor in developing and implementing all aspects of clinical business, procedures and capital sales process
Educate and implement all sales and marketing tools
Effectively outline metrics involved in the initial sales and installation of da Vinci programs to drive procedural volume and growth
Work closely with all relevant ISI departments located in Sunnyvale and Aubonne including Strategy, Marketing and Corporate Communications to implement new programs as supported by local leadership
Ensure disciplined reporting on the evolution of the local business
Work closely with ISI and Distributor Sales Training department to develop and support sales training strategy and activities including (D)CAST
In collaboration with ISI and Distributor Customer Training departments, organize and coordinate (that is, support distributor’s) surgeon training activities utilizing the Technical Training Pathway (TTP) for new and existing surgeons
Identify and assist with developing regional strategy to support the adoption of da Vinci surgery
Develop strategy and implementation of National and Regional Key Opinion Leaders (KOL’s), reference and epicenters
6+ years’ experience managing Clinical Sales in the medical device with knowledge of the operating room environment
4 + years of ISI clinical management experience
Proven track record of achieving clinical goals and implementing successful da Vinci programs
This position is based in the U.S. or EU direct markets

134

Commercial Operations IT Manager Resume Examples & Samples

Sets a clear vision for the SFDC Platform (product) and is responsible for multi-generation platform strategy
Maximizes ROI by identifying and prioritizing the platform/product features by business value
Understand the business’s needs and priorities from the platform/product
Negotiate with the business to see what items (story points) are built and which are bag-logged based on capacity
Accountable for development work getting done correctly
Develops acceptance criteria
Understands development estimates and how levels of effort impact the priority of requirements
Tracks progress of product development in the context of the larger program (scrum master owns day to day burn down charts)
Reports back to the business on status on the delivery of features, functionality and applications
Has a combination of global and regional accountability
Ensure team goals and objectives align to company and functional strategies
Manages all aspects of the J&J personnel development processes (coaching, mentoring)
Ensure JNJ talent development conversations are executed with each team member
Manages resources in multiple timezones/locations
Sustain high Credo Engagement role model leadership
Recruit top talent for open positions
Adherence to JNJ Training requirements, portfolio, project management and IT procurement processes
Ensure system compliance with JNJ Standards
Fulfill IT System Business Service Agreements
A minimum of 5 years of relevant technology experience is required
This position requires previous industry, business process and business strategy knowledge
Operations knowledge, domain expertise, and experience working across multiple levels of business stakeholders is required
This position requires knowledgeable experience with Salesforce.com CRM service technologies: Sales Cloud (including DSA), Service Cloud or Marketing Cloud
A minimum of 1 year of previous people management experience is required
Demonstrated organizational skills, analytic capabilities, and attention to detail to facilitate a close relationship with respective IT & business teams
Ability to work with virtual, multi-cultural, global cross functional teams
An aptitude of various Commercial IT technologies specifically within marketing & CRM solutions
May require up to 15% international and domestic travel

135

Commercial Operations Leader Resume Examples & Samples

Services manager orders across the GE businesses globally
Minimum of 5 years of experience in Commercial roles (Sales, Customer Service, Account Management, Onboarding etc.)
Prior people leader experience
Discipline and execution mindset
Ability to drive process improvements in a fast-paced environment
Demonstrated experience and success in commercial operations
Direct and/ or indirect leadership experience
Multiple languages a plus
People leader experience within a distributed environment

136

Associate Commercial Operations Resume Examples & Samples

Business or other relevant Degree or equivalent knowledge & experience
Strong communication and data reporting skills
Able to demonstrate an attention to detail, strong system modeling capability and the ability to multi-task
Strong interpersonal skills and a proven ability to work to tight deadlines
Strong Numerical Ability
Able to exhibit flexibility in working with manager and other key stakeholders
Strong Information Technology skills (PowerPoint, Word, Excel, Outlook and other systems)
Ability to provide clear and concise reports to varying functions in GECAS
Must have unrestricted authorization to work in Shannon, Ireland
Must be willing to work out of an office in Shannon, Ireland
Ability to work well within teams
Highly motivated and solution oriented
Outstanding interpersonal and organizational skills with keen attention to detail
Some knowledge of Aircraft and Aircraft Leasing Industry
Familiarity with GECAS/ Commercial Operations Systems & Reports

137

Senior Director, Commercial Operations Resume Examples & Samples

Minimum BS in Finance, Technology or Business field. MBA preferred
10+ years of experience leading sales or commercial operations teams in a technology domain
Proven trackrecord of improving effectiveness of sales organizations
Ability to influence at executive level
Global management experience preferred
Ability to turn data insights into sales strategy
Ability to execute a strategy within matrixed environment

138

Commercial Operations Controller Resume Examples & Samples

Execute the AHBU financial planning & forecasting & target setting processes for Commercial Operations, provide support and advice on financial and business decisions for the market
Responsible for the AHBU monitoring, analysis, transparency, validation and reporting on
Sales and Opex performance
Gross to net sales (including validation)
Local Capex for Commercial Operations
Cash flow for Commercial Operations
Finished goods inventory monitoring, forecasting and Inventory optimization analysis, participation to Supply and Operations planning, reconciliation of financial & Operational forecasts
Responsible for the AHBU related financial analysis to support Commercial Operations in line instructions and guidance
Supervise the Key Accounts (KAM process) on the Finance side (e.g. assistance in tenders) and in line with guidelines on KAM process for Finance
Innovation and costs conscious mindset - propose pro-active measures to optimize working capital and Operating Expenses (OPEX) in Commercial Operations to local teams and to the supervising layers
Ensure compliance & financial controls in line with the FAD instruction for the AHBU
Deliver reliable, proactive and transparent processes and communication of financial data, timely reporting to the supervising layers and bodies
Language skills: Fluent English, both written and verbal
Lives Agility, Accountability and Intrapreneurship (AAI) Capability to influence the decision making process as a business partner
Enabling attitude combined with a critical and challenging mindset to be an effective and efficient in the interaction with the Business Partners
Ability to explain complex financial and reporting issues to management and non-finance experts - Independently acting and constant striving for improvements
Agility, willingness to develop skills as well as very structured thinking
Flexible, with overall finance knowledge incl. accounting and compliance

139

Director, Commercial Operations Resume Examples & Samples

Act as key relationship manager for customers (existing and new) working within a given site and ensure a superior level of communication occurs between the parties
Cooperate with Legal, Finance, VP Business Development and Operations to prepare Supply Agreements for targeted customers and serve as lead negotiator and execute Supply Agreements with support from VP/GM and VP, Business Development
Supervise the Director, Inhalation Services and be accountable for all transactions
Supervise the Manager, Client Services and be accountable for all transactions for the Team
Collaborate with other Business Unit BD teams in the construction and execution of their strategic account plan(s), if applicable
Oversee metrics tracking, reporting and forecasting business
10+ years of relevant experience in pharmaceutical or medical device manufacturing, quality or regulatory, general business management, technical project management and analysis
Knowledge of ERP/MRP systems
Completion of administrative duties as indicated by position
Data entry and use of computer user interface tools including mouse, keyboard and any other applicable instruments

140

Manager of Commercial Operations Resume Examples & Samples

Attainment of Rexnord Bulk Material’s commercial financial plan
Tactical Pricing
Customer relations
New product commercialization
Commercial agreements
Sales promotions
Train, coach and motivate colleagues, and if applicable, direct reports with a critical eye for talent and associate development
Minimum of 7+ years of commercial, product or marketing experience with highly engineered products in a complex B2B industrial manufacturing enterprise, with at least 3 years in a leadership role (Supervisor, Manager, etc)
Proven track record of delivering to forecast though superior industrial commercial marketing and analytics, prior P&L experience preferred
Ability to travel domestically and internationally (15% of the time, including overnight) is required
Proficiency with PCs and Microsoft Office applications (Word, Excel, PowerPoint, etc.)
Understanding of Lean principles
Direct experience in a process (or consumer products)-related manufacturing sector
Direct experience within targeted vertical market
Bilingual is a plus (Spanish, Portuguese, German or Chinese)

141

Commercial Operations Co-op Fall Resume Examples & Samples

Proficient in computer programs such as Excel, MS Word and email systems
Ability to learn and navigate new software quickly. Knowledge of CRM platforms such as Salesforce.com is a big plus
Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections,
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment,
Analytical thinking,

142

Ad Admin Commercial Operations Resume Examples & Samples

Check to ensure compliance with advertising standard
Liaise with advertising agencies and clients on commercial and non-commercial spot bookings
Schedule airtime bookings
Perform administrative duties

143

Senior Commercial Operations Team Lead Resume Examples & Samples

Oversees and enforces risk mitigation controls, adhering to regulatory (federal and state) and corporate requirements for commercial lending, credit risk and operational risk and Bank policies and procedures, while ensuring exceptional customer service to commercial and small business clients
Subject matter expertise in credit policy, regulations, accounting principles, loan terms and conditions; independently performs responsibilities with limited direction
Provides positive feedback and recognition, coaches colleagues to drive performance improvement and uses personal development plans to help individuals review development and measure improvements in performance
Supports business partner expectations by creating feedback mechanisms to improve customer and colleague satisfaction as well as risk management
Collaborates with business line partners on customer, departmental and corporate initiatives
Influences decision makers by persuasively presenting thoughts and ideas to gain commitment and agreement on proposed solutions
Independently initiates and executes commercial loan transactions with a high level of accuracy that meet customer and business partner expectations
Regularly engages with commercial loan customers or their representatives; resolves highly complex customer issues with minimal guidance, escalating as appropriate
Demonstrates understanding of commercial lending products as well as market verticals
Modeling behaviors that exemplify superior customer service for less experienced colleagues
3+ years experience in commercial loan operations
Ability to multi-task and redirect focus
Excellent customer service skills
Advanced MS Excel, Access, Word, and Power Point
Strong knowledge of department computer applications/systems and their interactions with other bank systems
Excellent interpersonal skills

144

Senior Finance Manager, Commercial Operations Resume Examples & Samples

Key thought-partner and advisor to the Field Sales Team and the Commercial Operations & Commercial Strategy Finance Directors
Foster strong distributor relationships, best practices, & information sharing
Manage the Field depletion budget & LE processes – maintain accountability for market-level spend accuracy within budget (A&P, EG, LMF)
Complete forecasting and reporting: accrual estimates, YTD variance outlook, and market / distributor / brand profitability analysis
Provide analysis/ inputs to enable better decision-making for markets and Divisions
Collaborate on planning for LEs and Annual Operating Plan (with Finance counterparts, Sales, Teams, & Distributors

145

Director, Market Data Commercial Operations Resume Examples & Samples

Managing the relationship with the business and building trusting partnerships with stakeholders, including request processing, cost management, cost savings and budget tracking
Managing the firm's relationships with market data vendors, including providing contractual and commercial negotiations for market data services globally, and working closely with procurement teams
Closely collaborating with teams who provide technical market data infrastructure and service delivery, and with support functions such Legal and Finance, as well as NatWest Markets Business Management
Ensuring the integrity of the inventory database, and the provision of MI
Engendering change to establish consistency across geographic regions, while driving costs down through process improvement
Strong people leadership and team management skills, with the ability to set direction and motivate your team towards goals, while managing under performers
Confidence in vendor management, and knowledge of market data purchasing and contract administration processes
Excellent administration skills and business acumen
Strong stakeholder management skills, and credibility with senior business stakeholders
Excellent communication skills, both verbally and in writing

146

Commercial Operations Trainee Scheduler Resume Examples & Samples

Previous experience in commercial trafficking and knowledge of Landmark
Chasing and Scheduling rotation instructions for commercials upon receiving a sales booking
Reconciling commercial information by matching rotation instructions from an Agency to a sales campaign
Monitoring and Uploading emailed instructions from agencies
Validating the commercial schedule against Agency requirements
Resolving any consequent problems or errors
Ability to work accurately under pressure

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