Commercial Account Manager Resume Samples

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C Boehm

Caitlyn

Boehm

2911 Antone Groves

Los Angeles

+1 (555) 453 6739

2911 Antone Groves

Los Angeles

Phone

p +1 (555) 453 6739

Experience Experience

Detroit, MI

Commercial Account Manager

Detroit, MI

Casper, Marquardt and Ward

Detroit, MI

Commercial Account Manager

Working knowledge of MS Office sufficient to create presentations, manage spreadsheets and create bid documents
Supports, mentors, and trains lower level Account Managers, Assistant Account Managers and Technical Assistants as necessary
Under the direction of Management, assist in various aspects of customer care, work order and register assistance, and facility maintenance
Works with management to develop future business plans; independently determines methods for achieving plans
Mentoring, collaboration and training of Assistants Account Managers, Account Resource Administrators and Service Resource Managers
Produce monthly forecast, weekly commit and pipeline development reports to provide Cisco with accurate business metrics and intelligence
Provide effective coverage to ISR on the field and work with channel partners to close the business

Detroit, MI

Coverage Commercial Account Manager

Detroit, MI

Purdy-Cormier

Detroit, MI

Coverage Commercial Account Manager

Develop, maintain and implement account plans and opportunity plans
Manage designated territory to maximize both short and long term opportunities
Work in conjunction with internal sales team
Management of sales CRM tool
Manage order process from end user via channel partners to closure
Maintain and improve customer satisfaction
Focus on growing new business within the assigned territory

present

Phoenix, AZ

Senior Commercial Account Manager

Phoenix, AZ

Fadel LLC

present

Phoenix, AZ

Senior Commercial Account Manager

present

Collaborate and coordinate with the various teams to develop and execute a client contact strategy
Develop and foster external business referral sources through networking, your centres of influence, and active engagement in market activities
Portfolio Management and Risk Mitigation – reviewing financial statements for trends, risk monitoring and assessment, credit restructuring (25%)
Training – personal development, formal and informal learning (5%)
Provides support and coverage for other team members and associates as necessary
Provides technical support to producers to benefit clients and to reach agency’s strategic business goals
Training – personal development, formal and informal learning (5%

Education Education

Bachelor’s Degree in Selling Skills

California State University, Fullerton

Bachelor’s Degree in Selling Skills

Skills Skills

Knowledgeable in competitive solutions knowledge
Extensive product knowledge or the ability to obtain product knowledge
Advanced professional designation highly desirable (e.g. AAI, ARM, CIC)
Responsible for quality of: the opportunity, information, analysis, credit decision & profitability
Strong attention to detail, demonstrate integrity and professionalism
4) Proficient level knowledge of: personal and commercial credit/non-credit products & services
Solid understanding of many of HP's products, software, and services. Able to communicate the strengths of HP's offerings, and overcome objections
Strong communication and interpersonal skills and excellent follow-up and organizational skills
Exhibit a strong knowledge of all materials and services provided
Develops & expands profitable mid-market client relationships (borrowings > $1MM)

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Commercial Account Manager Resume Examples & Samples

Must have proven track record in sales and business development and exceptional client relationship management
These critical capabilities are a must: financial, sales and relationship acumen. Detailed descriptions are supplied in the Position Mandate Document (PMD)
Relationship building skills: the client’s business strategy, the value of the company to RBC, the client’s expectation of RBC, the sales and service teams who will interact with the client and key decision makers

Commercial Account Manager Intern Resume Examples & Samples

Training – personal development, formal and informal learning (5%
Credit skills: assessment of risk and financial analysis, credit structuring/solutions and presenting the deal
LI-LD1

Commercial Account Manager Resume Examples & Samples

Must have at least 2 to 4 years of retail management experience. Prior retail store leadership experience preferred
College degree or relevant technical or vocational training preferred
Must be skilled in leadership, coaching, and training, sales generation, strategic planning, authentic customer service, communication, conflict resolution, business acumen, time management, and POS and other retail software proficiency
Must be able to provide feedback, develop others, embrace and lead change, and make decisions under ambiguity
Must have excellent interpersonal skills and be able act with integrity and professionalism to ensure that all business is conducted without bias or prejudice
Must be able to maneuver around sales floor and stock rooms, work with cleaning chemicals, and lift and carry up to 50 lbs
Must be available to work a flexible schedule to meet the needs of the business, including 2 closing shifts per week and 2 full weekends per month

Commercial Account Manager Resume Examples & Samples

Typically 5-8 years of experience as referenced above
Able to interface with senior levels in internal HP and external, client and partner groups
Conceptualizes and articulates well-targeted solutions in area of specialty - from proposal to contract sign off
Ability to understand the customer's business issues and translate to HP solutions
Needs a good understanding of the channel and how to partner

Commercial Account Manager Resume Examples & Samples

University or Bachelor's degree; Advanced degree or MBA preferred
Prior selling experience includes multiple, diverse set of selling responsibilities
Typically 12+ years of experience as referenced above
Highly experienced in product specialty (computers, printers, servers, storage)
Experience in related industry
Strong high-level customer management relationship building, especially working with executives in lines of business, and sometime board level
High level of negotiation skills at high level customer management
Adept at advanced sales negotiations and positioning solution value under pricing pressures from customer IT and procurement professionals. - proactive presentation of value solutions
Uses financial-selling techniques with the client and HP internal to position value and advance sales motions
Ability to prioritize and drive strategic sales activity on a complex, large deal basis
Sell across platform and specialty

Commercial Account Manager Resume Examples & Samples

Industry experience required
Must have good time management skills
Hi level customer management relationship building, working at management and executive level in lines of business
Advanced sales negotiation, and deal closing skills
Ability to prioritize and drive strategic sales activity on a complex solution basis
Good communication, negotiation skill with fluent oral and professional written English

Commercial Account Manager Resume Examples & Samples

Coordinates/Owns account plans for strategic commercial accounts in the account planning process
Engages partners effectively to improve win rates on selective deals
Identifies customer requirements, matches with HP capabilities and chooses respective HP supply chain accordingly (Direct or Indirect)
University or Bachelor’s degree preferred
Has deep knowledge of basic enhanced products, solution and service offerings as well as competitors’ offerings
Typically 5-8 years of IT selling experience as referenced above
Account management and confidence to close sales deals is essential

Managed Printing Services Commercial Account Manager Resume Examples & Samples

Viewed as expert in given field by company and customer; is a mentor of selling strategy, including designing strategy
5 years commercial account management experience
Highly experienced in product specialty (i.e. Managed Printing Services)
Knows how to motivate partners to sell our solutions
Have excellent time management skills and presentation skills. Is the go to expert for the technology or solution being presented
Extensive partner organization intelligence and ability to work closely with multiple partners, to engage the client in business solutions
Expertise in managing end-to-end sales processes in complex, large deals
Relevant knowledge of client's industry; keeps abreast of trends and lead discussions with IT on strategic directions and linking discussions
Strong knowledge of HP's breadth of solutions and engages specialist resources as needed

Commercial Account Manager Resume Examples & Samples

Own account plans and build growth opportunities for strategic commercial accounts
Establishes a professional working relationships with key upper level customer decision makers (Director IT, Business Unit leaders, CIO, CFO and CEO) to develop a core understanding of the unique business needs
Apply consultative-selling techniques to identify solutions that include hardware, software and services resulting in ongoing profitable revenue growth for HP
Engage partners effectively to improve win rates on selective deals
Serve as focal point for analysis of competitive action
Provide expertise on roadmaps and customer feedback regarding product line-up to marketing

Commercial Account Manager Resume Examples & Samples

Educate and influence HP sales teams and HP partners on the benefits of HP Financial Services offerings to close large transactions within assigned enterprise and commercial customers
Call on the key decision-makers at C-level to understand their explicit needs and become a trusted advisor to the account thus generate add-on sales opportunities and successfully position HP’s portfolio
Manage the account relationship (during the entire life cycle of the agreement) as single point of contact for HP Financial Services in order to successfully implement financing solutions and services
Maintain an accurate and timely updated pipeline and forecast
Meet or exceed all assigned quota elements
Ability to develop and maintain relationships with partner sales and with customer decision makers
Consultative selling skills with the ability to align HP Financial Services solutions with identified customer needs
Strong knowledge of all HP Financial Services capabilities
Understanding of customer financial statements
Excellent time management skills with the ability to meet expectations for fast turn-around times
Effective qualification skills for both buying criteria and credit quality IT industry insight/ trends and understanding of the New Style of IT
4+ years lease finance sales experience, ideally selling “bundled solutions”, achieving and exceeding revenue targets and assigned quota
Working with a strategic territory plan
Demonstrated leadership in situations without authority
Proficient use of Microsoft Office applications
In depth knowledge of financing and asset management industry offerings and able to differentiate our business value from competitive offerings

Commercial Account Manager Resume Examples & Samples

Coordinates and owns account plans for commercial accounts in the account planning process
Focuses on deals/opportunities and value and/or volume portfolio management, and selling a range of HP products and solutions
Uses specialty to leverage existing opportunities in account
Establishes a professional working relationship (up to the executive level) with clients, focusing mainly on specialist buyers, e.g. IT
Analyzes win/loss rates and drive recommendation to improve ratios
Utilizes the support of pre- sales and specialists, and depending on account coverage with inside sales to lead deal pursuit
Enters and is accountable for all opportunities in pipeline tools and processes. Recommends and Implements Pipeline management practices
Acts as a first interface for owned accounts in collaboration with members of account team members
Influential personality
Ability to develop long lasting relationships
Significant team orientation

Commercial Account Manager Resume Examples & Samples

Typically 3-5 years of experience as referenced above
Possible experience in industry
Solid IT acumen and how to align with specific HP services or product lines
Negotiation skills and ability to frame the value proposition for the customer
Enough knowledge about product, services and client's core business, to be able to sell transactionally, as well as generate leads
Ability to prioritize and drive strategic sales activity on multi-product basis or solution basis
Competitive selling skills

Commercial Account Manager Resume Examples & Samples

Work as part of a team ensuring that the evaluation, implementation and verification of energy efficiency projects are successfully executed in commercial and government markets
Provide technical assistance and guidance on energy efficient technologies and practices to companies participating in utility-sponsored programs
Provide an array of trade ally support and assistance services
Bachelor’s degree in Business, Engineering, Energy or a related field
2-3 years of utility, energy efficiency, or equivalent trade experience
Economic analysis and familiarity with energy efficiency program implementation
Experience working on successful energy efficiency programs, with specific expertise in commercial, industrial, and government energy issues
Certified Energy Managers, Certified Lighting Professionals, or Certified Energy Auditors
Experience with ENERGY STAR, LEED, and other program platforms
Lighting retrofit designs or HVAC system assessment, operations and maintenance
Outstanding analytical, writing, and communication skills and excellent interpersonal and self-motivation skills are required

Commercial Account Manager Intern Saint John Nb Resume Examples & Samples

Financial statement review and computer modeling and analysis
Previous banking experience in a relationship management role, will be considered an asset
Strong sales orientation with a passion for fulfilling on client needs
Entrepreneurial, self motivated to achieve above average results

Commercial Account Manager Trainee Durham Market Resume Examples & Samples

Leverage sales enablers including sales planning, prospecting and pre-call planning tools
Deliver financial advice and solutions that are tailored and value added to the client
Entrepreneurial, self-motivated to achieve above average results
Team player who contributes to team sales plans
Continuous learner with a deep curiosity about his/her diverse customers and keeps up to date with changes in client needs, procedures and products

Commercial Account Manager Intern Resume Examples & Samples

Preferrable to have specialized industry expertise in a past role (e.g. real estate, healthcare, agriculture)
Bilingualism is considered an asset
Training will be based in Moncton; however, upon completion of the training - mobility to other Atlantic Communities would be an asset
LI -SH1

Commercial Account Manager Associate Trainee Resume Examples & Samples

Co-ordinating the on-boarding of products and services for existing and new clients, identifying, referring and fulfilling on new opportunities as appropriate, promoting collaboration amongst CFS relationship team and partners
Enabling delivery of the best sales solutions with the CAM, based on strong knowledge of client’s operational requirements (primarily Cash Management & Deposit Solutions)
Providing support on sales for CAMs to enable the identification, planning and delivery of solutions to client and prospect needs
Being the service champion for our CFS clients including coordination of the service team, effective problem resolution (leveraging appropriate partners to resolve client concerns), completing business service reviews, and ongoing contact programs
Take ownership of service requests at first point of contact, leveraging partners for effective resolution and advising the Account Manager of potential escalation/major issues
Leverage the CFS relationship team to deliver a best in class on-boarding experience for new clients to RBC, leveraging New Client On-Boarding Plan
Effectively position partners & channel options to ensure clients receive the best advice and solutions related to RBC-wide services and expertise
Determine and meet/exceed client turnaround needs on service requests
Proactively reach out to clients to conduct service checks, 2x2x2 calls for new clients, and follow up calls to existing clients after sale of new non-lending products

Commercial Account Manager Resume Examples & Samples

Responsible for selling the complete VMware solution, products, and services within territory comprising of General business accounts
All-encompassing position that requires the individual to move the transaction through the entire sales cycle
Solidify existing customer accounts and elevate VMware to a more strategic position within most accounts
Hunt for new customers effectively leveraging the internal resources available like ISR, Marketing, Channels
Must be able to sell VMware solution as a 'platform’ within an account and change the role that IT plays within that account from being considered a cost burden to a strategic deployment
Match the VMware solution to the customer’s business needs, challenges, and technical requirements
Provide effective coverage to ISR on the field and work with channel partners to close the business
Develop opportunities into working (real) funnel valued at 3-5 times expected revenue goals on an ongoing (quarterly/annual) basis
Map and maintain relationships at all levels within the complete accounts echo system – IT Heads, policy makers, consultants, advisers, partners and other key decision makers and influencer's
Work towards the long term goal of making accounts standardize on VMware solutions
Min 8+ years of experience in related software industry with at least 3 years in a selling role to end customers
Must have experience in selling in or around ‘platform’ sales such as Infrastructure Solutions – servers, Storage, etc
Proven track record of success selling in a highly competitive environment

Senior Commercial Account Manager Saint John Resume Examples & Samples

Some experience in business banking and lending preferred
Sales and financial advice skills: pre-call planning, negotiations, client discovery/active listening, contact management strategy, objection handling, closing the deal and asking for the business, solutions structuring and option creation, cross-selling, conducting sales calls, making presentations, leveraging the relationship team and effective communication
Industry and product knowledge: deep products and services knowledge dependent on industry specialization, ability to have conversational competence on all solutions and partners, ability to stay current on industry trends and events and networking

Senior Commercial Account Manager Resume Examples & Samples

Deliver on the strategic business priorities of Revenue Growth and improving the Client Experience through Client Discovery. Provide differentiated and unique business and financial insights and advice to clients, and prospective clients
Collaborate and coordinate with the Relationship Team and RBC Partners to develop and execute a client contact strategy, respecting and reinforcing role clarity to deliver solutions that serve and solve the client's and business owner's needs. Leverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners
Put clients first. Excel in responding to requests quickly and reliably and ensure banking products and services operate smoothly
Subscribe to a professional service standard for responding to clients and colleagues, returning voice mail and electronic communications and use business etiquette in all your communications, including outbound voicemail message, and electronic correspondence. Adhere to RBC Brand Standards
Prioritize and manage time to ensure the minimum Sales and Contact Management standards are met. Establish appropriate minimum contact and relationship management standards with your Vice President
Enhance client relationships by developing and delivering a coordinated client contact strategy that involves the CFS relationship team, and appropriate RBC partners
Identify opportunities to introduce clients to RBC partners and make the referral and personal introductions. Use tools, such as synergy, to record the opportunity and track success
Build rapport and relate with clients by demonstrating B2B selling skills and industry knowledge through effective client discovery sessions in order to develop a Client Relationship Plan
Advocate when delivering financial advice by offering unique, valuable insights on the client’s industry, business or market. Help the client with new or emerging issues that will impact their business. Help the client to understand and navigate and implement alternatives
Respect client’s time and issues by taking responsibility of client problems at first point of contact by engaging appropriate partners to effectively resolve the problems
Revenue growth of existing public sector clients
Maintenance and retention of the existing Public Sector portfolio
Minimum 3 to 5 years Commercial Banking experience at a senior level
Strong knowledge of business banking products and services as well as credit policies and guidelines
Proven sales leadership skills, including previous people management experience within the Financial Services industry
Experience within the Public Sector (Municipalities, Universities, Colleges, School Boards, Hospitals, etc)
Must have completed Financial Analysis Certification program or be willing to obtain within first six months
Ability to develop and maintain strong business and community networks
Ability to grow the business while effectively controlling expenses
Demonstrated ability to grow the business through effective partnering activities
Demonstrated ability to manage and respond to Request for Proposals for banking services
Strong business and organizational knowledge, planning and implementing capabilities with a knowledge/experience across Commercial Financial Services within region supported, including sales and account management, direct sales, and operational expertise
Ability to impact and influence sales leaders, sales people and partners
A strong sales orientation and a demonstrated passion for putting clients first
Strong relationship builder - able to establish both internal and external working relationships in order to identify and implement strategies for business growth
Excellent communication, time management and organizational skills
Demonstrated PC literacy, including Microsoft Office
Demonstrated commitment to ongoing learning

Commercial Account Manager Trainee Resume Examples & Samples

Develop and document a needs based sales strategy, with input from RBC partners, for all clients and prospects in order to grow or increase revenue, client profitability and client loyalty
Apply a continuous-improvement approach to achieving superior client experience
Demonstrated sales success meeting and exceeded sales targets especially with respect to acquisition of new clients, prospecting and cold calling
Strong interpersonal and negotiation skills

Commercial Account Manager Resume Examples & Samples

Applies relationship selling & relationship management principles & techniques, counsels customers relative to their commercial & personal financial needs & goals, satisfying those needs
Provides relationship management for portfolio of commercial customers & individuals connected commercial accounts
Responsible for quality of: the opportunity, information, analysis, credit decision & profitability
Responsible for aggressive, focused profitable sales of both credit/non-credit products to customers and prospects in the mid-market place including self-development of an extensive network of referral sources through effective strategy of community involvement
Develops & expands profitable mid-market client relationships (borrowings > $1MM)

Commercial Account Manager Resume Examples & Samples

1) Commercial and personal discretionary/approval lending limits
2) Mutual Funds License
3) Expert level knowledge of MM market commercial credit/non-credit products, negotiation skills, self-motivator, and manager. Strong written & oral communication skills, and high level of technology literacy

Commercial Account Manager Resume Examples & Samples

1) Commercial discretionary/approval lending limits
2) Expert level knowledge of MM market commercial credit/non-credit products, negotiation skills, self-motivator, and manager. Strong written & oral communication skills, and high level of technology literacy
3) Proficient level knowledge of: commercial credit/non-credit products & services

Commercial Account Manager Trainee Resume Examples & Samples

Portfolio Management and Risk Mitigation – reviewing financial statements for trends, risk monitoring and assessment, credit restructuring (25%)
Must have specialized industry expertise in a past role
LI-LD1

Commercial Account Manager Resume Examples & Samples

60%: A: Acquisition, Sales and Service
30%: B: Account Management and Planning
10%: C: Risk Management

Commercial Account Manager, Small Business Resume Examples & Samples

Acquisition, Sales and Service
Account Management and Planning
Acquisition, Sales and Service Achieve portfolio and revenue growth, sales and service objectives/targets by strengthening and deepening the relationship of assigned new and existing customers during every conversation by identifying opportunities to increase share of wallet, and portfolio balances, applying sales and service principles, practices and techniques and generating referrals to BMO Financial Group partners, as appropriate. Focused on achievement of all profitability and growth (sales, service and referral) targets, including community involvement activities and a local networking strategy. Contribute to the Commercial Community Plan by assessing competition and local market opportunities and provide recommendations to acquire new business and to identify and close gaps. Profile customers to develop a complete understanding of their small business and commercial banking needs and to identify those with more complex investment, financial planning and/or commercial banking needs for introduction to the appropriate branch employee or partner (e.g., Private Wealth Consultant, Financial Planner, FSM/Branch Manager, Commercial Account Manager, etc.), following established referral protocols while maintaining control and ownership of the customer relationship as appropriate. Leverage external partner relationships with Moneris, ADP, D and H, etc. As appropriate, partner with the FSM/Branch Manager or Financial Planner to develop a financial plan and ensure investment needs of customers are met. As appropriate, partner/refer to Financial Service Managers to identify/fulfill personal banking needs of the business owner. As appropriate, obtain direction, business development and commercial acumen from Commercial Account Manager and VP Commercial .On a relationship development basis, identify and establish relationships with prospective small business customers in order to grow portfolio and relationships through the acquisition of new customers and expansion of share of wallet. Provide Small Business Banking solutions that meet customers commercial business needs. Take ownership of sales and service satisfaction by acting as a customer advocate in resolving problems/issues tactfully and effectively in accordance with Bank policy. Establish and enhance the Banks profile in the external community by participating in branch, business and community activities and creating opportunities to build business for the branch .Develop an understanding of cross channel sales referral processes, local market, and existing business relationships to maximize share of wallet, increase revenue, and to acquire new Small Business clients
Account Management and Planning Develop and implement a rolling twelve month proactive sales and service and business development plan for assigned Small Business customers to retain and expand commercial market share, grow revenue and portfolio balances as well as increase profitability, making revisions to your plan as appropriate. Apply business development and relationship management sales and service principles, practices and techniques, to support the achievement of target level sales of commercial lending as well as deposit products and services. Assess and prioritize customer relationships to align time and effort to support overall growth in retention and share of wallet. Enhance existing relationships to increase revenue by proactively uncovering potential for growth and exploring opportunities. Review and monitor performance against plan and implement steps necessary to address identified gaps, which will include making referrals as necessary, to take advantage of all business growth opportunities. Manage the transition of assigned customers using defined processes, including migrating customers to the appropriate BMO Financial Group partner (e.g. BMO Harris Private Banking, etc.) where appropriate
Risk Management Understand risks and take appropriate actions as they relate to small business banking, deposit, lending and investment products, including all documentation, and any other requirements to maintain operational integrity within the branch. Understand regulatory and compliance requirements that include, but are not limited to, Anti-Money Laundering and Terrorist Financing Reporting requirements, FCAC consumer provision requirements, requirements and Privacy Act provisions and take appropriate action. Strictly maintain the confidentiality of both customer and Bank information to protect the customer and the Bank and ensure compliance with Bank Policies and Procedures. Manage risk and minimize losses through monitoring and controlling various reports and taking appropriate action ensuring compliance requirements, audits and verifications are completed in accordance with Bank Policies and Procedures .Take ownership of the risk as part of the first line of defense by ensuring credit recommendations are made in accordance with sound credit-granting principles and in compliance with the Bank's policies and related procedures, completing analysis, confirming security valuation and completing credit applications for authorization. Maintain customer information in an organized fashion; ensuring documentation and tracking are completed as appropriate and that information is captured and presented in a fashion that maximizes the use of Bank technology. Ensure adherence to all aspects of First Principles, our Code of Business Conduct and Ethics, including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities. Follow security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to fraud, robbery, counterfeiting, money laundering or defalcation. Protect the Bank's assets by adhering to all everyday banking, business banking, investment and lending regulations (as appropriate), Policies and Procedures, legal and ethical requirements, process requirements, bank guidelines and lending process requirements and established risk guidelines. Mitigate risks identified and make credit recommendations that are in accordance with sound credit granting principles and in compliance with the Bank's philosophy and principles outlined in Corporate Risk Policy as well as appropriate supporting Policies and Procedures. Authorities Scope and Impact Lending -- Authority to recommend lending transactions as individually authorized through the qualification process. Coordinating -- Authority to coordinate work and call people together to discuss and clarify issues, and can persuade people to change course or act in concert with one another. Information Access -- Authority to access and utilize customer and financial information. Pricing -- Pricing authority within delegated discretion. The Small Business Banker role will have a significant increase in revenue and uplift in NPS for the Small Business segment ..Desired Behaviours Key Performance IndicatorsDrive Revenue Growth Create a Valuable Customer Experience Maximize Operations Effectiveness Act as the first line of defence for Compliance and Risk Management New Sales Revenue Portfolio Revenue Growth Balance Growth Referrals Customer Growth Customer Pulse Executional Excellence Risk Compliance

Bankcard Services Commercial Account Manager Resume Examples & Samples

Serve as the primary support contact for the PCSs and Community Bank commercial lenders for ongoing support including, but not limited to: product knowledge on new and existing products and services, pricing requests, and responding to Requests for Proposal (RFPs)
Develop and maintain a comprehensive knowledge of all applicable systems, reporting packages and software application for Visa Information Source, Visa Personalization Assistant (VPA), Visa Certification Management Service (VCMS), Intellilink and EZ Card
Recognize new product or pricing trends within the industry and recommend new ideas or processes that will increase BB&T’s competitive advantage in the marketplace
Provide support for internal clients (PCSs, Community Bank) and external clients on the functionality of the various softwares and web based applications available to clients
Stay abreast of technological advancements in the acquiring industry to better serve the needs of the Bank’s internal and external clients
Maintain knowledge of Purchasing Card and Corporate Card programs. Provide back-up support for the Sales group to include pricing proposals, responding to RFPs and product support
Serve as primary point-of-contact for key account relationships (e.g. high spend commercial card clients and those clients assigned by the Sales Support Managers, commercial lenders or PCSs). Include conference calls to sell additional services or provide training on existing services. Serve as the single point-of-contact for clients (e.g. schedule conference calls, research vendor issues, determine the best solution for the external client, provide training on use of the software and web based applications)
Associate’s degree in Business Management, Accounting, Finance, Computer Science or a related field, or equivalent education and related experience
Four years of experience in the bankcard services industry
Three years of direct client service experience or call center experience
Display a high-level of ownership and superior work ethic
Experience with Visa product such as Intellilink and FIS products EZ Card as well as other general ledger interface or web based reporting products
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products and vendor systems
Bachelor’s degree in Business Management, Accounting, Finance, Computer Science or a related field
Two years of experience as a BankCard Services Support Manager I
Previous experience as a Call Center or BankCard Representative
Previous experience with BankCard Systems including Visa, Fidelity National Information Services (FIS), Total System Services (TSYS)

Senior Commercial Account Manager Resume Examples & Samples

Sales (new and existing) - prospecting and lead generation, sales meetings and discovery sessions, sales planning and reviews, community involvement (65%)
Community involvement: become known as a key influencer and thought leader in the local business community, engage with local business leaders in some leadership capacity (i.e. board membership, philanthropic, etc.)
Attributes: self-confident in ability to succeed, positive attitude towards sales and able to effectively manage rejection, proactive sales approach with balanced closing style, comfortable working within existing structures, strong oral and written communication skills, business and professional acumen, inquisitive, passionate about commercial businesses and entrepreneurship, team-oriented, collaborative, strategic thinker

Commercial Account Manager Resume Examples & Samples

12+ years of experience in related software industry with at least 5 years in a selling role to end customers
Experience selling in both a direct and an indirect or channel driven model in the assigned region
Proven track record of handling Govt customers in East & North East India

Commercial Account Manager Resume Examples & Samples

This position is looking after the bank's top tier clients in Mid Market Commercial Lending - up to $20MM
Responsible for aggressive, focused profitable sales of both credit/non-credit products to customers and prospects in the mid-market place including self-strategy of community involvement
Working knowledge of the Agriculture industry

Commercial Account Manager Resume Examples & Samples

Demonstrated sales success meeting and exceeding sales targets especially with respect to acquisition of new clients, prospecting and cold calling
Financial statement review and computer modeling and analysis considered an asset
Previous banking experience in a relationship management role considered an asset
Minimum 1-2 years’ experience in commercial lending/banking considered an asset
Must have experience dealing with Agricultural producers
Must have work experience in the Agricultural sector
Able to work flexible hours and to meet with contacts, prospects and clients after business hours
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Bankcard Services Commercial Account Manager Resume Examples & Samples

Serve as the primary support contact for external clients, PCSs, and Community Bank commercial lenders for ongoing support including, but not limited to: product knowledge on new and existing products and services, pricing requests, and responding to Requests for Proposal (RFPs)
Provide support for internal clients (PCSs, Community Bank) on the functionality of the various products available to clients
Stay abreast of technological advancements in the issuing industry to better serve the needs of the Bank’s internal and external clients
Serve as primary point-of-contact for key account relationships (e.g. high volume, high spend commercial card clients and those clients assigned by the PCSs). Serve as the single point-of-contact for clients (e.g. schedule conference calls, research issues, determine the best solution for the external client, provide training on use of the software or service). Implement and establish general ledger interfaces for the client, as necessary
Associate’s degree in Business Management, Accounting, Finance, Computer Science or related field, or equivalent education and related training
Two years of experience in bankcard and merchant services industry
Strong client service skills
Bachelor’s degree in Business Management, Accounting, Finance, Computer Science or related field
BankCard or Call Center experience
Experience with BankCard Systems including Visa, Fidelity National Information Services (FIS), Total System Services (TSYS)

Commercial Account Manager Resume Examples & Samples

60%:Acquisition, Sales and Service
30%: Account Management and Planning
10%: Risk Management
Introductory level knowledge of small and medium enterprise market commercial credit/non-credit products, negotiation skills, self-motivator, and manager. Strong written & oral communication skills, and high level of technology literacy

Commercial Account Manager Midmarket Resume Examples & Samples

Develop, implement, review and revise a 3-12 month rolling plan focusing on identifying customer needs and opportunities that will result in meeting or exceeding sales and service targets. Participate in Area/District planning process, as appropriate
Apply relationship selling and relationship management principles and techniques to an assigned portfolio of borrowing Commercial customers, providing holistic financial solutions to meet all commercial and personal banking needs
Plan, implement and maintain an effective business development and community involvement strategy to protect and expand share of profitable Commercial businesses, utilizing an extensive network of referral resources
Accountable for proactive, focused, profitable sales of Commercial products and services, based on referrals/prospects, knowledge of local market, and use of National Office Solutions (i.e.: Priority Leads)
Expert level knowledge of midmarket commercial credit/non-credit products, negotiation skills, self-motivator, and manager. Strong written & oral communication skills, and high level of technology literacy

Commercial Account Manager Resume Examples & Samples

Focuses on larger deals/opportunities and value and/or volume portfolio management, and selling a range of company products and solutions
Generates leads for company volume products and certain value products and collaborates with other specialists or partners as needed
Identifies customer requirements, matches with company capabilities and chooses respective company supply chain accordingly (Direct or Indirect)
Account size ranges may work in a small-medium enterprise, or corporate segment; varied sales cycle
Use consultative selling skills to proactively help customers with making IT business decisions

Commercial Account Manager Resume Examples & Samples

Significant percentage of time spent directly with customer; interfaces with all levels, including highest within customer organization; highly diverse set of functions and buyers; focus in on management level
Develops business plan in conjunction with customer
Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for the company
Maintains high-level of customer loyalty and builds trust and integrity, as indicated in company-conducted surveys and reports
Identifies customer requirements, matches with company capabilities and chooses respective company supply chain accordingly (Volume Direct or Indirect)
Works very closely with external partners

Sales Commercial Account Manager Resume Examples & Samples

University or Bachelor's degree
Broad understanding of the customer's needs; applies standard as well as creative solutions to meet those needs; particularly considering the specific industry/market
Identifies and effectively leads the account resources to ensure coordinated, efficient, account management, and accountability for achieving business results
Expertise in managing end-to-end sales processes in large deals
Ability to understand the customer's business issues and translate to company solutions
Excels in competitive selling skills

Commercial Account Manager Resume Examples & Samples

Responsible for meeting and exceeding assigned revenue quota (e.g. exceed quota of 3M+)
Ability to work with a sales engineering team and other areas of McAfee in closing complex networking-security opportunities at the C-Level
Partner with other business units in identifying other opportunities outside your core product portfolio
Capable of closing software contracts and services in the range of $150K-$1mil
Responsible for managing and growing territory, maximizing short term revenue, building future sales pipeline through demonstrated account and territory planning
Bachelor's Degree and/or relevant years of experience
Five or more years of experience in Mid-Market and/or Enterprise Field Sales
Consistent track record of quota attainment and/or overachievement
Three or more years of experience selling complex enterprise software/services, within security or closely related product verticals
Strong business acumen and professionalism. Leadership, accountability and self-starter qualities
Excellent customer focus, strong attention to detail and ability to operate in a dynamic sales organization
Security Software/Hardware Experience
Cloud Solutions Experience
Established Contacts and intimate Knowledge of Assigned Territory

Commercial Account Manager Resume Examples & Samples

Prospect and build strong commercial relationships within the Commercial Partners by developing key Partner relationships
Develop a Cisco Account Management Business Plan, in collaboration with cross functional team members to align with the customer's long term growth and transformational business opportunities
Identify and close concrete business opportunities through established Cisco partners
Drive the delivery of accurate business metrics across the Cisco team and anticipate any change in the opportunities, market, resource and customer's needs/requirements that could impact the overall revenue target opportunity
Understand, articulate and position both internally and externally Cisco's strategy for the commercial (PL) and Small business segment
Develop and cultivate strong relationships with key partner contacts, including at the executive level
Use technical and business acumen to align business drivers of partner and end customer to Cisco solutions
Demonstrates the necessary skills to negotiate with peers and partners using a Win/Win philosophy
Establish a strong team selling approach within the territory team
Comfortable applying business acumen and financial expertise to identify & qualify opportunities
Strong influencing skills to engage internal resources, including Marketing, Cisco Services, Cisco Capital

Kansas Commercial Account Manager Resume Examples & Samples

Use relationship management techniques to develop selling opportunities within partner organizations; penetrate new divisions and organizations within assigned partner account; develop new selling relationships within assigned partner account; develop new direct selling opportunities
Utilizing a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs
Develop an account plan to sell to customers based on their business needs
Recommend marketing strategies
Identify Nutanix customer references that can be utilized when reference selling
Provide product feedback back to engineering to improve Nutanix complete block solutions
3 to 10 years of sales experience preferred
Experience that demonstrates a strong level of expertise in technical specifications required to sell Nutanix products and services is required

Commercial Account Manager Resume Examples & Samples

Technical University or Bachelor's degree
Typically 8-12 years experience in technical consultative selling and account management
Technical and/or solution experience in appropriate industry
Experience in vertical industry preferred
Demonstrates a broad knowledge of company's technology & solutions, with deep expertise in area of specialization and related technologies
Knowledgeable in competitive solutions knowledge
Links company solutions with data business center needs to create customer business value
Applies broad understanding of technical innovations & trends to solving customer business problems
Applies productivity-enhancing tools and processes
Solid credibility with company's business units and account teams based on history of solid results and contributions
Establishes thought leadership in technical specialty area with customers
Demonstrated ability to work as the lead for large complex projects
Has a high level understanding of the company product roadmaps for multiple BU's, and deep knowledge in area of specialization
Has demonstrated extensive hands-on level skills with some of the technology
Leverages financial and accounting concepts as well as capital investment concepts in demonstrating business value of proposed solutions to customers
Creates solutions that creatively address customer value chain and business requirements
Persuasively communicates the value of the solution in terms of financial return and impact on customer business goals
Appropriately tailors communications to varying levels of customer management
Extensive level of industry acumen; keeps current with trends and able to converse with client on issues and challenges
Demonstrates strong communications skills with executive managers, as well as some C-level executives
Leverages strong understanding of the competition - both positioning strategy and technology - to create competitive advantage for the company

Commercial Account Manager Resume Examples & Samples

Manage multiple multi-state large portfolio strategic accounts using Microsoft suite: office, excel, schedule, power point regularly to create job budgets & schedules for multiple commercial projects
Drive risk and crisis management
Set and manage the expectations of commercial accounts
Act as a point of contact for commercial accounts during the operations phase of the project
Oversee and help drive production in operations, interconnection, incentive, and design teams to ensure projects are staying on the appropriate timeline
Mange the roofing warranty reinstatement process
Review project budgets and schedules and report to the SolarCity executive team and commercial accounts
Degree in Project Management or Engineering preferred
PPM (Professional Project Management Certificate) preferred
3-5 Years Field/Commercial Construction Experience required
Customer relationship/account management experience
Ability to read construction plans and understand construction design process
Experience in job permitting
Ability to adapt and work in new situations
Ability to learn new computer and project navigation systems
Excellent written and verbal communication skills required
Ability to positively and effectively interact with internal and external customers

Commercial Account Manager Resume Examples & Samples

Serve as the first interface to the customer
Provide sales forecasts on a customer level
Negotiate and close deals / contracts with customers with price authority above marketing defined limit prices
Coordinate all customer interaction
Build customer relationships
Analyze the market, customer and competitor landscape and update market intelligence data
Identify and specify customer needs
Develop account plans, align with marketing and implement
Identify new leads through customer interaction and coordinate lead qualification
Coordinate the process of turning leads in opportunities, put together the business case for alternative solution scenarios and present solutions to the customer
Attract new customers with existing and new applications (hunting) in line with strategy
Extend the portfolio beyond existing fields, to grow with existing customers (farming)
Monitor sales against contractual agreements and counteract in case of deviation

Coverage Commercial Account Manager Resume Examples & Samples

Exceed quarterly and annual revenue targets
Focus on growing new business within the assigned territory
Building and maintaining a constant/future accurate pipeline
Engage and present at multi levels within an account
Develop, maintain and implement account plans and opportunity plans
Maintain and improve customer satisfaction
Manage order process from end user via channel partners to closure
Engage with appropriate channel partners
Management of sales CRM tool
Managing your own time and attend team meetings & account reviews
Engage McAfee senior execs where required within assigned territory
Work in conjunction with internal sales team
Leverage product and technical specialists
Manage designated territory to maximize both short and long term opportunities
Keep knowledge up to date of the Security market and meet training targets to maintain a thorough. Understanding of McAfee products, process and promotions to provide the highest levels of sales support
Produce weekly accurate forecasting
6- 10 years of relevant IT Product Sales experience, preferably with MNC organization
Strong motivation winning "new names" and displacing Competition
Ability in managing "cold calls", getting meetings within new Customers
Understanding of and demonstrable track record of utilizing a recognized sales methodology
A self starter needing low level management time and attention to perform day to day responsibilities
Engages management up to C and Board level within a client base to enhance political alignment
Experienced, competent and comfortable with C-Level engagements
Competent and experienced in the application of Target Account Selling methodology or other Sales/Business methodologies
Works closely with and understands how to engage members of the technical services and professional services organization early in the sales cycle
Understands the market issues and trends affecting business and use of IT
Experience working with the Channel and System Integrators

Commercial Account Manager Resume Examples & Samples

Solid understanding of company's organization & operations, including key business rules, and alignment with company GBU go-to-market strategies, partner segmentation, key programs & initiatives, structure
Solid understanding of many of company's products, software, and services. Able to communicate the strengths of company's offerings, and overcome objections
Effectively sells company offerings by building strategic relationships with partner decision makers; and promoting company programs and offerings
Develops account plans with partner to grow company's share of the business
Solid understanding of pipeline management discipline and ability to explain benefits to partners

Commercial Account Manager Resume Examples & Samples

Create strong business relationships with a pre-defined list of new strategic startup clients
Develop and execute against a territory plan
Create & articulate compelling value propositions around AWS services
Manage whole AWS adoption cycle and ability to generate business
Ability to adapt in fast paced environment
Work with marketing to drive campaigns into specific market segments
Maintain a robust pipeline
Work with partners to extend reach & drive adoption
Experience in technology related sales, business development, or sales engineering/consulting experience
Strong verbal and written communications skills both in German and English
Experience in driving the adoption of new technologies and solutions
Literacy in Salesforce desirable
A technical background in engineering, computer science, or MIS a plus
SaaS/Cloud experience

Commercial Account Manager & Energy Field Auditor Resume Examples & Samples

Recruiting program participants (customers and trade allies), account management, developing and implementing sales strategies, preparing and delivering persuasive presentations, relationship building activities
Review technical specifications, engineering calculations and cost estimates for energy efficiency projects
Provide an array of trade ally and contractor support and assistance services
Conduct surveys and inspections of energy efficiency projects to verify equipment installation and operation
Bachelor’s degree with 3+ years of utility, energy efficiency, or equivalent trade experience
Experience performing energy audits and energy savings calculations
Lighting retrofit designs and assessment and installation
Demonstrated experience with the commercial, industrial, and government markets, various customer facilities, commercial building systems, and with energy efficient and renewable technologies
Strong working knowledge of the existing network of distributors, contractors and construction market players
Demonstrated experience with lighting, motors, and HVAC systems
Utility experience and understanding of Demand Side Management (DSM) program implementation
Excellent problem solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions

Commercial Account Manager, Personal Systems Resume Examples & Samples

Build and deploy a territory account plan that includes working with partners, specialists
Experience selling to the Public Sector is an asset
Broad understanding of the customer's needs; applies standard as well as creative solutions to meet those needs
Ability to coordinate internal and external partners to deliver appropriate solution sale
Ability to prioritize and drive strategic sales activity on a solution basis

Commercial Account Manager Resume Examples & Samples

Coordinates/Owns account plans for commercial accounts in the account planning process
Acts as a first interface for owned accounts in collaboration with members of global business teams
Assess solution feasibility from a technical and business perspective to determine qualify- in/quality-out status

Commercial Account Manager Resume Examples & Samples

Achieves assigned quota for HP products, services, and software
Creates, fills-in and manages HP funnel for deals with partners and transforms potential leads into joint sales activities
Solid understanding of many of HP's products, software, and services. Able to communicate the strengths of HP's offerings, and overcome objections
Effectively sells HP offerings by building strategic relationships with partner decision makers; and promoting HP programs and offerings

Senior Commercial Account Manager Resume Examples & Samples

Reviews renewal accounts for upgrade, remarketing, and cross-sell opportunities. Makes professional recommendations to clients and document files. Collects renewal data on accounts and handles other renewal activity in coordination with producers. Has primary responsibility for adhering to renewal timeline per procedure. Orders renewals and checks policies according to agency guidelines. Investigates non-renewals
Checks new policies for accuracy
Order endorsements as needed. Check all for accuracy
Processes ID cards, certificates, binders, billing, non-premium bearing endorsements
Provides technical support to producers to benefit clients and to reach agency’s strategic business goals
Prepares billing as necessary. Uses company direct-bill programs as appropriate. When necessary, prepares check request to remit client payments to insurance companies or brokerages on direct-bill policies
Determines reasons for requests for cancellations, acts to save accounts. Notifies producer as appropriate
Provides support and coverage for other team members and associates as necessary
Informs clients of policy changes, exclusions of coverage and insurance coverage needs. Explains coverages and exclusions to clients. Uses every service contact as opportunity to review and market appropriate coverage
Generates documents and produces correspondence to satisfy client service requests or to provide automated information, as needed by client
Prepares summaries of insurance, schedules and proposals, using computerized system and approved formats, as needed
Assists clients in submitting first reports of claims. Facilitates prompt response from company staff and, when appropriate, follows up on claims status to keep insureds informed and to work toward settlement of claims
Maintains orderly electronic files and information, following agency standards
Enters direct-bill pre-cancellation notice activity and sends form letter
Adheres to agency credit, collection, and remittance policy in regard to agency-billed commercial lines credit clients and direct-bill payments to agency
5+ years related experience
Bachelor’s Degree, or equivalent industry experience
Property and Causality license required
Ability to obtain a Broker’s License

Commercial Account Manager Resume Examples & Samples

Analyze assigned accounts and territory, identify those with near term needs, create and execute sales plans to sell Gilbarco’s Gasboy commercial fleet fueling solutions
Increase sales at targeted fleets directly and/or through our distribution channel
Prepare commercial responses to public RFP’s for products and services meeting customer needs
Identify and work with engineering firms, clients and government municipalities to educate and specify Gasboy’s fleet fuel management solutions
Creates and delivers sales presentations to prospects and clients
Set goals for assigned accounts and deliver consistent results
Maintain strategic customer relations and expand penetration within these customer organizations when appropriate
Provide forecasts and regular reports on assigned accounts/regions through Salesforce.com
Quickly become a product expert in areas of end user value, ROI, functionality and technology for the Gasboy fleet fuel management solutions
Travel extensively in assigned region of the Central United States
Business, Finance, IT degree/background
Proven record of success selling value of fleet management technology products and services to large, government and private fleets
Appropriate background may include selling of fleet payment solutions, telematics solutions (GPS), fleet management software, and fuel management software
Experience in direct selling

Commercial Account Manager Resume Examples & Samples

Achieve monthly and annual budget/plan as assigned by GM, RVP and the company
Analyze and document assigned customer’s needs and create benefit solutions for account that will maximize the accounts’ success
Develop and maintain existing customers by developing and implementing an annual sales and marketing plan
Maximize sales opportunities through sales calls (primarily personal visits and some telephone calls)
Develop corporate image and reputation and protect and develop the company brand
Identify, develop and grow new business to attain budget
Implement sales and marketing strategy as set forth by the company
To assist in development of all distribution channels deemed necessary for the continual growth of the company, including Car Dealers
Maintain administration and relevant reporting and planning systems
Maintain a thorough knowledge of products (new and existing), policies and merchandising information to effectively serve dealers
Monitor and communicate competitive information including pricing, policies and marketing strategies and relate information back to appropriate personnel
Maintain a professional image including appearance/dress as well as a clean and organized vehicle
Attend local and regional trade events to gather market intelligence from customers, competitors and vendors
Accomplish sales and business plan execution
Customer retention
New business development
Education: Minimum High School Graduate or GED; Bachelor’s Degree from 4-year college or university preferred
Experience: Minimum of 5 years of sales experience
Such alternatives to the above qualifications as the company, in its discretion, may find appropriate and acceptable

Commercial Account Manager Resume Examples & Samples

Maintain and exhibit a positive, professional attitude in the performance of your job, treat clients, prospects, and agency employees with courtesy and respect, ability to maintain composure at all times, conform to the organizational chart on all personnel matters and contribute to a company team approach toward meeting agency goals and providing excellent client services
Represent the agency in a competent, professional manner , appropriate business attire for all client events or meetings unless otherwise advised by the client
Perform other duties as assigned by the Vice President of Client Services
Work From Homeis a privilege not an entitlement. Availability for client meetings takes precedent over WFH
Consistently present for work in a timely manner with isolated unscheduled absences
Licensed: Texas P&C Agent
Education: Bachelor’s Degree Preferred
Minimum of 3-5 years of Commercial Account Manager Experience
Participating in CIC & CRM or CPCU (or comparable specialty designation)
Demonstrate ability to multi-task, prioritize work,
Willingness to work to meet client needs beyond scheduled hours
Proficient atWord, Excel, Power Point Publisher and current internet technologies
Demonstrated ability to service our clients effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness
Demonstrate proactive work style-Does not have to be asked or reminded of tasks
Ability to learn, analyze and comprehend commercial lines of insurance
Demonstrated ability to multi-task, prioritize work
Demonstrated track recordof interacting with, meeting with and partnering with assigned clients to achieve mutually desired issue outcomes via routine client contact via phone, e-mail and periodic meetings and planning sessions

Commercial Account Manager Resume Examples & Samples

Thorough understanding of sales process techniques and strategies
Strategic Sales Training/Completed Courses
Experience turning a technical sales into a ROI/TCO business analysis
Degree from a four-year university
Application Management or related IT specific software sales experience is a plus
Campaign and Prospect to drive new incremental opportunities and pipeline within the DACH region
Drive high number of new customers while growing install base accounts with existing product offerings, cross-selling strategies, and best practices to new divisions
Qualify inbound leads effectively and making quantified solution recommendations by matching business requirements to our award winning solution
Compile target lists for campaigns and outbound calling
Manage and document the details of the sales cycle in Salesforce.com
Develop reference accounts within the designated region
Effectively articulate the value of software to both technical and non-technical buyers

Commercial Account Manager Resume Examples & Samples

Sales experience in a business to business (B2B) setting
Strong communication and interpersonal skills and excellent follow-up and organizational skills
The ability to "self-start" and work independently
Proven commercial service, sales record
Successful ability to prospect new business, close the deal and hunt for more

Commercial Account Manager Resume Examples & Samples

· 3 plus years Commercial Account Manager sales experience in a business to business setting
· Strong communication and interpersonal skills and excellent follow-up and organizational skills
· The ability to "self-start" and work independently
· Proven commercial service, sales record
· The ability to pass a background check, DMR, drug screen and physical

Commercial Account Manager Resume Examples & Samples

Successfully work in a large scale environment, and strategically impact a diverse customer portfolio
Accelerate the adoption of AWS services in a defined territory with an ultimate goal of meeting or exceeding quarterly revenue targets and defined goals
Develop and execute a territory plan to drives account growth
Maintain a robust customer pipeline while continuously maintaining high closing rates
Develop long-term strategic relationships with key stakeholders at all levels of the customer organization
Collaborate with AWS resources (Solution Architects, Business Development, Marketing, Partners, Support, and Service teams) to support customer interests, and further drive solution adoption
Expect moderate travel
Extensive customers or pre-sale experience in B2B environments, preferably in a solution-selling / technology-related environment
Proven track record of consistent customer growth and quota achievement
Demonstrated ability to work independently and autonomously in a fast-paced and multi-faceted sales environment
Ability to drive projects to completion
Excellent oral and written communication skills in Hebrew and English
BA/BS degree or relevant experience
IaaS, PaaS, or SaaS cloud related selling experience

Commercial Account Manager Resume Examples & Samples

Serve as a point of contact for ADESA sales, eBusiness, IT and auctions teams on technical or operational issues/problems
Assist in the development of IT strategic plan and in the implementation of new projects and systems
Organize the workflow and workload of all Commercial Account Services accounts; serve as point of contact for all customers of Commercial Accounts for new requests and for systems related issues
Responsible for planning and organizing the training, conversion, deployment and support of new accounts on AMS and new accounts for sites, when applicable
Responsible for creating internal procedure documents or SOPs when new processes arise or a best practice is identified
Represent ADESA at conferences and meetings with various Commercial Accounts
Travel to sale sites as needed to train on new processes or improve efficiencies
Investigate and have a full understanding issues arising from customers, eBusiness, sales teams and auctions prior to passing the issue to IT
Practice and promote teamwork at all times. Set a good personal example of attitude and performance
Make sure all area conditions do not threaten employee safety. Respond to and follow proper procedures on employee accidents, injuries, and loss or damage to any property. Report all incidents immediately. Practice and instruct all employees in proper loss prevention and reaction procedures. Report all incidents properly and immediately
Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office, the customer and Senior Commercial Account Manager. Maintain a good flow of communication with Department employees and within the Corporation
Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions
Be familiar with procedures for handling all aspects of customer complaints and disputes and resolve any customer complaints in a friendly, courteous manner. Advise the Senior Commercial Account Manager of serious complaints or incidents
Bachelor’s Degree preferred with at least four (4) years of auction experience working with commercial accounts required
Must possess knowledge of AMS, commercial accounts in AMS, Auto IMS, Adesa.com and Liveblock
Must have experience in creating operational documentation and work flow processes

Commercial Account Manager Resume Examples & Samples

Work collaboratively with regional partners, VARS and hardware/services providers to deliver an exceptional sales experience
Administer sales presentations, customer meetings over the phone in partnership with territory partners
Identify and communicate with decision makers in the commercial business landscape by showing them the value Rogers can bring to their business needs
Employ a needs-based sales approach and provide service solutions through effective analysis and qualification
Deliver monthly sales quotas and exceed sales activity standards
Maintain an expert level of product and industry knowledge and business acumen
Act as a Rogers ambassador to our clients and provide them with a superior customer experience at all times
A proven track record as a top performing sales professional who has consistently exceeded sales performance objectives
Post-secondary education in business or related discipline or equivalent work experience in a fast paced, dynamic work environment
2 to 5 years of sales experience; preferably in a business-to-business sales role within the communications, technology or retail service industries
Knowledge of CRM and tracking applications such as Salesforce.com or Microsoft Dynamics
Superb oral and written communication skills
Willing to work flexible hours to meet evolving business needs

Commercial Account Manager Resume Examples & Samples

Provide an array of trade ally support and assistance services, especially on projects +$500k
Bachelor’s degree with 8+ years of utility, energy efficiency, retro-commissioning or equivalent trade experience
Strong working knowledge of the existing network of distributors, contractors and construction market players. Working relationships with manufacturers of lighting and control products
Demonstrated experience with lighting equipment, lighting industry, construction and installation processes, and electrical energy savings verification
A clean and valid driver's license

Commercial Account Manager Resume Examples & Samples

Acceptable Department of Motor Vehicle record
Knowledge of principles and methods for showing, promoting, and selling products
Read, write and understand the English language
Sense of urgency and self-motivation; ability to work independently
Computer literacy with ability to learn new computer software programs
Attention to detail with strong organizational skills
Building industry knowledge preferred
Experience working with distributors and developers preferred

Commercial Account Manager Resume Examples & Samples

Bachelor's Degree - or equivalent Course of study: Construction Management or related field
3+ years
Industry Specific

Commercial Account Manager Resume Examples & Samples

Responsible for meeting and exceeding assigned revenue quota (e.g. exceed quota of 2M +)
Responsible for managing and growing territory, maximizing short term revenue
Responsible for building future sales pipelines through the demonstration of account and territory planning
Ability to work with Sales Engineering team (Pre-Sales team) and other areas of Intel Security (formerly McAfee) in closing complex networking-security opportunities at the C-Level
Capable of closing software contract and services in the range of $150K-$1M
Participate in sales conference calls and prospect visits, providing product demonstrations in person and via WebEx, and working with prospects at business level to show how Intel Security's solutions can provide value to them
Possess demonstrable skills in customer-centric selling and a proven track record using it to help drive revenue
Work independently and as a vital member of the sales team
Work with the sales leadership team to strategize on sales approaches
Ensure successful on-site product evaluations
Plan, manage and execute customer product pilots
Provide exemplary Sales expertise through technical and product presentations, product demonstrations, pilot implementations, beta program administration, consistent communication, and on-going consultation
Bachelor’s degree (Computer Science or Business related course of study), or 4+ years equivalent work experience
Consistent quota attainment selling security or software services over 4 or more quarters
Seven (7+) plus years selling software and services related products and services
Understanding and working knowledge of networking topologies and technologies
Quantifiable sales track record demonstrated by increasing responsibilities, growth in territory and quota
Direct selling expertise, ‘hunter’ mentality
Working knowledge of channel sales model and utilizing the channel to drive revenue
Established contacts; rolodex and intimate knowledge of assigned territory
Must have established relationships and ability to network accordingly to generate new interest in target territory for product offerings
Formal Sales training (Miller-Hieman, Sandler, Solution selling, etc) and proven proficiency in implementing sales experience
Strong business acumen and professionalism
Leadership, accountability, and self-starter qualities
Be a TEAM player
Experience working in a multi-tiered, multi-divisional organization is a plus

Commercial Account Manager Resume Examples & Samples

Develops account plans and long-term sales pipeline to increase company's market share
Works with management to develop future business plans; independently determines methods for achieving plans
Extensive time spent working with and leveraging a diverse set of external partners
Builds strong professional relationships with key IT and business executives, including C level Executives
Maintains high-level of customer loyalty and builds trust and integrity, as indicated in the company conducted surveys and reports
Advocates for client needs in negotiating solution sales and troubleshooting delivery issues
Develops business plan in conjunction with the customer
Analyzes client industry and competitive research and information to facilitate rich client dialogue
Actively manages the account to protect and grow company's business; coordinates all account forecasts, planning and reporting
Directs and coordinates all activity on account(s)
Focuses on generating new business and builds, monitors and manages sales pipeline activity
Enters all opportunities in pipeline tool and updates them weekly
Builds a list of customers willing to be a reference in person or print
Identifies customer requirements, matches with the company capabilities and chooses respective company supply chain accordingly (Volume Direct or Indirect)
Works on accounts of greater dollar/and or strategic (long-term) value; typically of higher risk to the company
Extensive time spent with customers and partners

Commercial Account Manager Resume Examples & Samples

Achieve sales and orders volumes at the target prices in assigned accounts/territory
Build relationships, develop a business strategy, and maximize business opportunities for all GE Healthcare businesses, products & services within allocated accounts/territory. Represent OneGEHC and acts as a primary customer point of contact in the allocated accounts/territory. Provide on-going feedback to management, product teams, services and marketing
Develop & implement Go-to-Market plans with Zone (Region – U.S. only) cross functional and multi-product teams to achieve results through effective project proposals, negociations, and contracts. Grow GE’s share of customer investments in capital and operational expenditures
Develop & maintain a high level of customer satisfaction through consistent high quality interactions with customer management. Build long term strategic alliance with portfolio of accounts to continue to add value, and promote Service offerings to identify and escalate commercial service needs to drive customer NPS
In cooperation with Product teams and Marketing, drive One GE Healthcare marketing events in assigned territory. Be aware of segmentation and apply relevant product benefits to each client’s segment
Lead and leverage Product Sales Specialists, Care Area (Category leaders – U.S.), Service Operations and other Company resources to provide the necessary technical, clinical and business content to create a competitive differentiation. Coordinate One GE Healthcare team on assigned accounts in order to deliver solutions that meet or exceed customer expectations
Follow all applicable GE policies, procedures and operating mechanisms. Proactively participate in company initiatives depending on organizational needs and as directed by management
Ensure knowledge of and compliance with Quality, Regulatory, integrity and company policies
Geographic scope: Zone (Region – U.S. only) - could be a territory within
Proven account management experience
Strategic sales experience
High value sales experience
Proven key account management and project planning skills
Strong influencing, interpersonal and networking skills to drive collaborative culture at all levels
Valid driving licence and willingness to travel
Results driven and commercially minded
Experience of a healthcare industry would be beneficial but not essential

Vaccines Commercial Account Manager Resume Examples & Samples

Previous experience in a Marketing, Sales or Finance role required
Previous account management proven experience in developing and maintaining customer relationships, with recent field based sales or customer facing experience, preferably in a pharmaceutical industry commercial setting
Alternatively, this position may be suitable as a development role for individuals pursuing a career in the pharmaceuticals commercial arena
Business and financial acumen
Strong project management
Strong Matrix Working
Understanding of NHS environment and policies relating to vaccines
Understanding of Vaccines market within the private and public sector
Understanding of funding-flows and supply chain of vaccines market or the ability to quickly understand the Vaccines Market and associated funding-flows and supply chain

Commercial Account Manager Resume Examples & Samples

Present and sell at the highest levels - Executives, IT Management, and other Decision-Makers
Relationship management skills that translate into identifying decision-makers and influencers
Manage accounts, including forecasting, quota attainment, sales presentations, short-term, mid-term, and long-term opportunity management
Engage resources including the BU's to drive sales necessary
Position end-to-end solutions and articulate Juniper strategies to senior customer executives
Provide accurate and timely forecasts to sales management
Extensive experience selling into major customers
Experience developing sales strategies, preparing proposals and quotes and presenting networking products
Understanding of the Internetworking Business and an interest in High Tech Organisations in general
Broad-based technological awareness, complemented by knowledge of data networking concepts
Strong presenter and closer with the ability to demonstrate the necessary skills to negotiate issues with peers, partners and customers using a Win/Win philosophy
Creative innovator who is a proactive team player
Excellent business acumen
Good relationship building and consultative skills
Ability to prioritize in a dynamic ever changing environment

Commercial Account Manager Resume Examples & Samples

The Commercial Account Manager will work well in a matrixed environment, building a “virtual” team to drive success of their territory
The Commercial Account Manager will focus on developing the top 50 focused accounts in their territory, with a plan to penetrate these accounts with partners
This individual will work a geographic territory, partnering strongly with an inside sales Commercial Account Manager, marketing, SEs, and partner account managers
Create a consistent cadence to driving partner-led demand generation, call campaigns, with strong opportunity management skills
Executive selling skills required, to include various CxOs, IT Management, and other key Decision-Makers
Manage opportunities, quota attainment, sales presentations, short-term, mid-term, and long-term opportunity management
Engage resources, including the BU's to drive sales success
Co-ordinates members of virtual account teams: SEs, Managers, Insides Sales, Channel and Channel Management members, PLM, etc
Reporting line will be through to the General Business leader, but with strong links to the enterprise sales leader for their territory
Minimum 6-8 years experience on networking and network security sales is desirable in addition to a Bachelor’s degree or equivalent
Strong track record of driving sales through channel partners in the Networking and/or Telecommunications industry
Broad-based technological awareness in the internetworking industry, complemented by knowledge of data networking concepts, with specific skills in the area of routing and switching
Creative innovator who is a proactive team player, with a proven track record working in matrixed environments
Ability to prioritize in a dynamic, changing environment
Ability to Travel

Commercial Account Manager Resume Examples & Samples

Primary point-of-contact for High Value account/(s) in Thailand. Maintains contact with account at a high, executive level, focusing on the strategic nature of the relationship
Sells the organization’s products or services to and maintains relationships with existing & new named accounts. Responsible for expanding and retaining named accounts while ensuring ongoing customer service
Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threats
Work with Channel Partners to prepare formal proposals and presentations, presents to all levels of the organization including executives, coordinates complex decision making processes and overcomes objectives to closure, and closes sales in a professional and effective manner
Facilitate executive-level relationships between the customer, Juniper and its partners including; facilitating communication on strategic and tactical issues and maintaining continuity
Maintain up-to-date knowledge of industry trends, technical developments and government regulations & budgets that effect target markets
Assume a leadership role in coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)
Create reliable forecasts and be completely transparent with management on the pipeline status
Close new business consistently at or above quota level
Typically 8+ years of direct work experience in a relevant environment (Public Sector, FSI, Manufacturing accounts)
Specialized knowledge in networking or Security products, will be added advantage
Excellent negotiation and closing skills
Excellent solution selling and presentation abilities
Excellent client interfacing and customer-focused approach

Commercial Account Manager Resume Examples & Samples

Acts as first point of contact for Ride Share customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and services that allow the customer's car to run at peak efficiency; adheres to our Customer Care Process standards to meet customer expectations
Conduct and participate in thorough visual inspection process and accurately complete the appropriate Vehicle Inspection Form
Responsible for the organization and productivity of the service business through work order and register transactions, including ensuring that customers receive thorough Ride Share vehicle inspections, and service and replacement part knowledge
Successful completion of Background and Drug tests
Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions, and the ability to apply mathematical formulas to calculate commissions and discounts
Must be able to work full-time (Days, Nights, Weekends, Holidays)

Commercial Account Manager Resume Examples & Samples

Must have the ability to call at multiple levels within your customer accounts managing partner relationships and account planning with an extended team
Candidates will be aggressive, self-starters with the ability to build executive relationships, articulate Juniper’s product and business strategies, create the demand and close deals
Will handle prospecting, replacing incumbents and successfully managing your customer install base
Responsible for negotiating solutions on business issues with peers, partners and customers using a Win/Win philosophy coupled by working on complex technical accounts dealing with CXO and other key decision makers
BS degree or equivalent
8+ years IT solution sales experience managing a sales territory
Extensive experience selling to CXO personnel
Strong communication skills coupled with superior negotiation skills at CXO level
Data networking and security technical knowledge strongly preferred
Candidates must have a proven and successful sales background developing a business strategy and multi-year business plan, collaborative teamwork, and delivery of customer success by working through partners
Experience selling to Government and Education customers

Commercial Account Manager Resume Examples & Samples

Works closely with the credit team to provide information and to assist the Relationship Management Team in preparing credit offering memoranda to insure customer receives timely responses
Proactively develops with the Relationship Management Team the prospecting of new clients and COI's
Seeks out opportunities to cross sell clients within the portfolio and works with the Relationship Management Team to prepare for the client call
Provides Compliance Due Diligence and KYC support for RM's
Consult with customers in all aspects of servicing the portfolio; takes appropriate action to manage/retain the portfolio
Formulates with the Relationship Management Team a strategy for managing renewals and new deals through the credit process
Implements together with product partner involvement on cross-sell activities and/or servicing for existing and new clients
Supports RM's in pipeline management, internal sales reporting and compliance reporting
Prepares RORAC and cross sell business plan with the RM's input
Create the implementation, activation and follow up with new and existing clients as well as any related documentation/administrative requirements
Initiates contact with and follows up with the client to obtain and provide information
5+ years experience in commercial banking, credit and sales

Commercial Account Manager Resume Examples & Samples

Work closely with the credit team to provide information and to assist the Relationship Management Team in preparing credit offering memoranda to insure customer receives timely responses
Search out opportunities to cross sell clients within the portfolio and works with the Relationship Management Team to prepare for the client call
Proactively develops with the Relationship Management Team the prospecting of new clients and COIs
Formulates with the Relationship Management Team, a strategy for managing renewals and new deals through the credit process
Initiating contact with and following up with the client to obtain and provide information
Experience- 5+ years in commercial banking, credit and sales
Ability to multi task and implement and interpret policies
Ability to prioritize and resolve multiple inquires, and use independent judgment
Able to work in a team environment and consult with clients
Prior credit experience required
Proficient with the MS office package

Commercial Account Manager Resume Examples & Samples

Client Relationships
Demonstrate the potential or desire to manage small scale projects
Demonstrate the potential or desire to work in a client facing role
Computer literacy – Word/Excel
Ability to build effective working relationships with a wide range of people
Can work effectively alone or in a group
Ability to interpret data at a basic level
Prioritisation and organisational skills
Knowledge of the print and mail industry
Knowledge of electronic communications

Commercial Account Manager Resume Examples & Samples

Initiates internal sales process to begin evaluating new business opportunities. Gathers all required documentation, communicates project intent and desired timetables, and works with appropriate support teams
Develops leads and sells natural gas service to the assigned market segment
Grows Washington Gas market share in assigned sector by building relationships, selling natural gas technologies, tracking leads, and developing a market segmented marketing plan. Creates and implements customer account plans that cover penetration strategies and identifies and monitors sales targets. Forecasts timeframe for product delivery to market, captures, records, and disseminates critical project information through diverse channels, including computer-based systems
Collaborates with marketing, engineering, regulatory, and other internal departments to promote existing and emerging technology adoption in the assigned target market. Coordinates with other parties, including sales, construction, HVAC contractors, etc., to meet with customers to answer all questions related to buying decision. Maintains account profiles on customer accounts through corporate CRM tool
Identifies specific applications, products, and services to further customer account relationships within the commercial market segment
Designs custom services and or programs targeted towards assigned customer accounts. Identifies strategic and tactical plans for assigned accounts
Reports on market trends as well as competitors’ initiatives and analyzes their potential impact on the company’s market share
Promotes new technologies for gas usage such as; Compressed Natural Gas fueling stations, Fuel Cells, Combined Heat & Power/Co-Generation and other commercial applications to key customers
Collaborates with construction and the customer to employ cost-saving ideas and assists in negotiating final deals with customers which include collecting monies or “in-kind” services
Prioritizes design activity in order to produce constructible designs in a timely manner and works with the construction contractors to prioritize construction schedule in order to meet the customers’ needs
Develops, implements and monitors sales targets and manages construction and sales data to produce reports to highlight departmental activity and compliance with budgetary guidelines. Develops new regulatory and public policy strategies to promote new tariffs that support existing and emerging technologies, and supports regulatory filings by acting as the subject matter expert in responding to regulatory requests including expert testimony and data requests
Bachelors degree or equivalent work experience plus 3 years related experience in sales, program management, customer relationship management, engineering/design experience, or gas industry
Working knowledge of fundamental principles of key account sales and project management
Complete working knowledge of natural gas fired systems and applications for all types of markets as well as information on competitive fuel sources and equipment
Proven ability to use computer software and applications, including Microsoft Office, Salesforce, Smallworld, WMIS, to share, retrieve, research and present business information in a timely manner
Demonstrated strong interpersonal and project management skills to manage multiple clients and tight timelines
Demonstrated ability to communicate (listen, negotiate, convince) effectively, including the ability to persuade and diffuse tense situations
Ability to conceptualize and analyze multiple scenarios in solving broadly defined business problems. Demonstrated ability to successfully adopt new software systems and business process changes
Demonstrated ability and experience negotiating business agreements and creatively resolving disputes with business partners
Demonstrated ability to establish rapport and effective working relationships with business partners, supervisors, and peers
Demonstrated ability to present ideas logically and concisely to diverse audiences, both verbally and in writing
Business development for NGV, CHP and/or DG technology businesses preferred
Demonstrated ability to present ideas logically and concisely to diverse audiences at all organizational and external levels, both verbally and in writing
Demonstrated a track record of strong sales success
Demonstrated ability to conceptualize and analyze multiple scenarios in solving broadly-defined or complex business problems

Commercial Account Manager Resume Examples & Samples

Bachelors degree or equivalent
5 years’ minimum work experience in Networking and Networking Security sales required
Demonstrable track record in driving and delivering high growth
Experienced in developing and successful executing: sales strategies, proposal and quotes
Experience working with partners, distributors and clients
Demonstration of the Juniper Way values
Languages required: Local and English
Sales training in Holden/TAS or equivalent
Experience in vendor sales environment

Commercial Account Manager Resume Examples & Samples

Coordinate the renewal of current client insurance programs from origination to completion. Management of renewal process from exposure gathering and analysis, market selection and submission, and the negotiation of coverage terms, conditions and pricing, proposal, and binding
Management of the account service team including accurate invoicing, endorsement processing, and certificate of insurance issuance
Prepare articulate, organized, and professional presentations (oral and/or written) for all levels of client contacts
Proactive and strategic anticipation of client needs and timely response to client inquiries and the requests of Producers, Account Executives, and the Unit Manager. Deliver best-in-class customer service by consistently exceeding client and team expectations
Prepare written correspondence, report, and analyses as needed
Review contracts and demonstrate the ability to identify contractual requirements within the contract and compliance with insurance requirements
Assist Producers and Account Executive in developing of new business and cross selling of existing client base, and growing the Unit
Attend unit meetings, educational workshops, carrier functions, staff meetings, and social events as needed
Out of town travel infrequently required

Commercial Account Manager Resume Examples & Samples

Ability to communicate in person, by telephone, or in writing
Ability to sort and distribute materials
Ability to use reasoning to problem-solve and troubleshoot
Ability to use a calculator, PC, CRT, keyboard and other standard office machines
Ability to work in a climate controlled, air processed environment
Ability to give public presentations
Must able to travel to customer locations within the system
One year tele-sales or related experience
Ability to sell based on a cost-benefit analysis
Strong technical aptitude
Strong professional verbal and written communication skills
Ability to multi-task, prioritize and organize effectively
Proficiency in using a Windows-based computer
Strong negotiation, problem solving and analytical skills
Exemplary people and relationship management skills
Ability to analyze accurately with attention to detail
Ability to work independently and with others
Consultative selling experience preferred
1+ years of experience in telephony, data, and video systems sales preferred
Associate’s degree preferred

Commercial Account Manager Resume Examples & Samples

Functioning as the primary owner of a full load of accoutns (300 - 400 releases annually) and owning these customer relationships
Managing job details with customers and team members
Identifying, analyzing and solving problems
Managing change (workflows, tools, etc.) on behalf of Cenveo - Lancaster and the customer
Negotiating issues (quality, schedule, etc.) to successful completion
Impacting improved profitability of accounts
Consulting with customers
Working with outside vendors on production of work
Managing customer visits
Independent decision making
Required to maintain quality standards up to and including stopping production when necessary
Other duties as assigned

Commercial Account Manager Resume Examples & Samples

Quoting
Applications
Certificates of Insurance & Evidence of Property Insurance
Endorsements
Proposals for Renewal Accounts
Change Requests
Annual Review Preparation
Cancellations
Prepares quotes, invoices, transmittals, ID cards, certificates of insurance, binders and cancellation forms as required
Reviews and processes change requests in the agency management system
Participates in the renewal preparation process, including generating renewal updates on accounts specified by the Producer
Prepares policies for delivery to clients
Communicates with company personnel regarding the client’s needs and/or issues
Responds to customer inquiries
Orders Marshall Swift and other insurance underwriting reports
At least three years of demonstrated proficiency in Select business account management required
Excellent organizational, interpersonal, communication skills
Strong data entry skills
EPIC Agency Management System experience preferred but not required

Commercial Account Manager Resume Examples & Samples

Service day to day client needs including, fielding phone calls, email and other communication relative to coverage questions, policy changes, payments, cancellations, etc
Manage the execution of all aspects of client renewal process including obtaining updated information, marketing, terms and pricing negotiation, quote review , presentation of renewal numbers to the Producer and the client where applicable and invoicing
Review quote documents to ensure all insurance requirements are included in quote proposal
Manage client relationship ensuring satisfaction
Manage and delegate work as needed to Assistant Account Managers, Account Resource Administrators and Service Resource Administrators to ensure their progress and workload is appropriate
Manage relationships with underwriters to ensure positive results for clients, and negotiate coverage with underwriters
Ensure the completion proposals, binding of coverage, review of policies for accuracy and creation of client policy summaries and binders
Responsible to set up and maintain electronic in EPIC & paper client files
Mentoring, collaboration and training of Assistants Account Managers, Account Resource Administrators and Service Resource Managers
3-5 years insurance brokerage or property casualty insurance experience in account management role required

Commercial Account Manager Resume Examples & Samples

Driven to achieve sales results
Minimum Level 2 license
Thorough knowledge of commercial insurance

Commercial Account Manager Resume Examples & Samples

Makes major decisions independent of manager approval on books of insurance business for which the incumbent is responsible
Works closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB’s best practices and standard procedures
Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts
Acquires understanding of clients’ insurance objectives, review and evaluate client contracts in order to critically analyzes and compares insurance plans to determine suitability. Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes independent of manager approval
Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience based judgment to resolve. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues
Develops new business from existing accounts and assigned leads, and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate
Manages, organizes, and conducts client meetings when necessary
Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessary. Ensures the accuracy of data in those systems
Travels on company business as required
Prepares reports for management as required
Oversees functions performed by lower level Assistant Account Managers and Technical Assistants as required
Supports, mentors, and trains lower level Account Managers, Assistant Account Managers and Technical Assistants as necessary
At least 5 years of experience and demonstrated proficiency in an insurance Account Management role in required lines specific to the Construction industry
Excellent oral and written English communications skills
Superior customer service and problem solving skills
Ability to work a regular, full-time work schedule at HUB’s facility(s) and ability to travel on business when required

Commercial Account Manager Resume Examples & Samples

8-10 years sales experience & extensive experience in corporate environment
Strong customer network & Industry experience in finance, telecommunications & aviation segments
Experience in IT and preferably product specialty (end user/client solutions and products)
Operational excellence is one of the key success factor of this role
High level of leadership skills and cross functional expertise
Broad understanding of the customer's needs; applies standard as well as creative solutions to meet those needs, particularly considering the specific industry/market

Commercial Account Manager Resume Examples & Samples

Understand customer needs and objectives and remains alert and responsive to changing customer needs
Communicate in an organized, clear and concise manner to effectively express ideas, plans, actions, and projects to support customer needs
Establish customer and market priorities to execute a strategic course of action to accomplish sales goals
Fully leverage all resources and technical support available
Document, analyze, and understand impact of customer focused activities to increase productivity and sales within assigned market

Commercial Account Manager Resume Examples & Samples

Coordinates/Owns account plans for strategic commercial accounts
Focuses on larger deals/opportunities while selling a range of HP products and solutions
Responsible for achieving half yearly or yearly quota
Identifies customer requirements, matches with HP capabilities, products and solutions
University or Bachelor's degree required
Has deep knowledge of PC & Print products, solutions and service offerings as well as competitors' offerings
Typically 5-8 years of field selling experience as referenced above
Field account management experience required
Experience in product specialty (PCs, mobility, workstations, printers, peripherals and solutions)

Minneapolis Sled Commercial Account Manager Resume Examples & Samples

Schedule and attend sales call appointments with a prospect in partner organization. Nutanix Channel Partner Representatives may also participate in the sales call to help qualify the opportunity
Respond to RFP's and follow up with prospects
Build and strengthen the business relationship with current accounts and new prospects
Provide status information to your Manager including forecast/pipeline information
Provide, or facilitate training opportunities for your accounts

Commercial Account Manager Resume Examples & Samples

Demonstrate the value of the Manulife One for Business product to financial advisors and their clients
Develop a commercial client base to facilitate the direct sale of the Manulife One for Business solution to clients with no pre-existing Advisor relationship
Ensure flow of business through assessing, packaging and submitting opportunities to the appropriate business unit according to bank standards
Minimum of 3-5 years sales experience in the financial services industry. Preference will be given to those with commercial and/or small business banking, mortgage, lending and/or financial advisory experience
Excellent interpersonal and communications skills
Highly motivated, self-starter

Commercial Account Manager Resume Examples & Samples

Identifies customer requirements, matches with HP capabilities
Typically 5+ years of experience as referenced above
Experience in document digitization and life cycle solution

Commercial Account Manager for End User Sales Resume Examples & Samples

Maintain knowledge of competitors in account to strategically position HP's products and services better
Work closely with and supports account manager, providing technical expertise and support, and participating in client engagements up to C- level engagements for more complex solutions in smaller accounts
May focus on growing contractual renewals for mid size accounts with some complexity, to higher-total contract- value renewals
Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development.Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization
University or Bachelor's degree preferred.Directly related previous work experience
Demonstrated success in achieving progressively higher quota
Typically 5-8 years advanced sales experience required
Deep knowledge of products, solution or service offerings as well as competitor's offerings, to be able to sell expansive systems or services and attached products
Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling
Negotiates and drives deals to ensure successful closes and high win rate
Broad understanding of the customer needs; applies standard as well as creative solutions to meet those needs
Uses client engagement skills in collaboration with account leads to propose expansive systems or service solutions to client
Leadership and initiative in successfully driving specialty sales in accounts - prospecting, negotiating and closing deals
Translate product knowledge into customer's added business value
Uses specialty knowledge to actively prospects within accounts to discover or cultivate sales opportunities
Conceptualizes and articulates well-targeted solutions in area of technical specialty -- from proposal to contract sign-off
Ability to take a deal through the sales cycle including closing or supporting the close of a deal
Demonstrates high service knowledge and professionalism in researching and sharing service- related information with account teams and customers
Understand the channel and work an effective plan to increase sales with our partners
Understands services as part of strategic product sales
Good prioritization and delegation skills in order to focus on the key client opportunities.Knowledge of industry trends, associated solutions, and key partner/ISV solutions

Commercial Account Manager BB Spanish Resume Examples & Samples

At least 2 years of proven sales experience
Good understanding of Internet technologies
Proven computer and organizational skills (MS Office)
Outgoing personality
Ability to work in a fast pace, changing business environment
Fluent in Spanish or Portuguese. English intermediate

Commercial Account Manager BB Italian Resume Examples & Samples

Experience in selling online products and/or B2B are a plus
Proven track record of business acquisition/new business prospects
Knowledge of CRM Systems (Salesforce.com a plus) and maintain and update records in CRM system
High integrity
Fluent in Italian and intermediate level of English

Commercial Account Manager Resume Examples & Samples

Commercial real estate products and services, business plans, customer requirements, and market demands
Persuasive selling skills sufficient to influence customers and create sales opportunities
Techniques needed to achieve personal sales and profit targets, according to sales plan created by Sales Manager
Open communication between sales, title and escrow to maintain mutually beneficial, productive internal relationships
Professional presentation skills
Working knowledge of MS Office sufficient to create presentations, manage spreadsheets and create bid documents
Education – High School Diploma, GED or equivalent work experience required. College degree preferred
Skills – Strong typing and computer skills (Microsoft Word and Outlook), Strong communication skills (including telephone etiquette and presentation skills), Must be well organized and detail oriented. iClosings Direct experience preferred. Ability to bend/squat and reach on occasion. Able to lift items up to approximately 15 pounds
Work Experience – Minimum 3 years of experience working in the Commercial area of a title insurance company or other real estate services company preferred

Commercial Account Manager Resume Examples & Samples

Resolves and answers any client problem or question by being an “inside” technical expert and a client advocate with the carriers. Solve or advise on practical problems faced by clients and/or prospects in the areas of insurance. Deals with clients on routine, sensitive or urgent topics and be able to provide answers and advice either immediately or within a reasonable period of time. Interprets a variety of insurance laws, regulations, policies, procedures and convey the information to clients either directly or through written communication
Anticipates client’s needs and proactively initiates communication and/or resolution through introductory calls (introducing the client to their service team, administrative procedures, and contact information), pro-active semi-annual service calls (reviewing recent services, upcoming seminars/webinars, use of their technical services, etc.), and frequent updates during the life of an issue, client specific program support. Tracks and manages new business/rewrite submissions through the insurance company underwriting process
Maintains client and policy information in the customer management system including policies, endorsements, new and renewal business. Organizes work flow to ensure quick, efficient processing of mail, work-in-process issues, and client files to maintain a “no backlog’ status
Provides support and assistance to Consultants including, assisting with client service issues brought to the Consultants attention; keeping the Consultants informed of carrier underwriting procedures; managing client expectations on renewals; obtaining claims experience reports and maintaining client files
Participates in employee (consultant and service) training and provides mentorship for new employees, including new consultant re-enforcement training
Provides first level issue resolution support to other Account Managers. Backs up other Account Managers in the department or agency personnel as appropriate
Actively participates in projects that support the strategic initiatives of the agency. This includes research, process design, testing, and training of peers
Provides support for client reports including collection of data from carriers and highlighting trends/changes from previous periods
Develops “expertise areas” as assigned – these may be in relation to specific products, insurance companies, or computer programs
Demonstrated expertise in client-facing technology solutions. Resource to others as needed
4-7 years Insurance Industry Experience Required

Commercial Account Manager Resume Examples & Samples

Develops account plans and long-term sales pipeline to increase the company's market share
Maintains high-level of customer loyalty and builds trust and integrity, as indicated in company conducted surveys and reports
Actively manages the account to protect and grow the company's business; coordinates all account forecasts, planning and reporting
Identifies customer requirements, matches with company capabilities and chooses the respective company supply chain accordingly (Volume Direct or Indirect)
Adept at advanced sales negotiations and positioning solution value under pricing pressures from customer IT and procurement professionals.- proactive presentation of value solutions
Expertise in managing end- to-end sales processes in complex, large deals
Strong knowledge of the company's breadth of solutions and engages specialist resources as needed
Ability to understand the customer's business issues and translate to the company's solutions

Commercial Account Manager Resume Examples & Samples

Makes decisions on books of insurance business for which the incumbent is responsible
Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability
Stays abreast of changes in the insurance industry and other external conditions that may impact their clients
Makes appropriate recommendations to clients in response to those changes independent of manager approval
Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience based judgment to resolve
May also negotiate with underwriters and carriers
Troubleshoots claims and billing issues
Develops new business from existing accounts and assigned leads, and contributes to meeting departmental production goals
Identifies and follows-up on cross-selling opportunities when appropriate
Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessary
Ensures the accuracy of data in those systems

Commercial Account Manager Sales Latin Resume Examples & Samples

Extensive time working with and leveraging external partners to deliver solution sale
Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for HP
Responsible for achieving/managing quarterly, half yearly, annual quota and/or margin
Enters all opportunities in pipeline tool and updates them weekly. Recommends and Implements industry leading Pipeline management practices
Ability to implement margin recovery activities/strategies
Has good leadership skills and cross functional expertise
Partner organization intelligence aligned with partner management skills
Expertise in managing end- to-end sales processes in large deals
Knowledge of HP's breadth of solutions and engages specialist resources as needed
Sells across platform and specialty

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