Commercial Excellence Manager Resume Samples

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AW
A Weimann
Andy
Weimann
7817 Alysha Pike
Los Angeles
CA
+1 (555) 288 5375
7817 Alysha Pike
Los Angeles
CA
Phone
p +1 (555) 288 5375
Experience Experience
New York, NY
Commercial Excellence Manager
New York, NY
Shields Group
New York, NY
Commercial Excellence Manager
  • Set up sales force KPIs in alignment with Channel Managers and Country GM, continuously monitor through dashboards and drive performance improvement
  • Interface with regional business management, client manager for one or more market segments
  • Provide guidance relative to the development of metrics around key commercial areas such as program return on investment and portfolio optimization
  • Manages and plans relevant (departmental) budget and proactively manages the costs
  • Stimulates, manages and follows through on employee engagement and builds on the workforce to reflect the societies and markets in which we do business (D&I)
  • Yearly budget establishment, forecasts, revenue management, day-to-day commercial activities
  • Work with sales managers to optimize
Los Angeles, CA
Area Commercial Excellence Manager
Los Angeles, CA
Conroy-Berge
Los Angeles, CA
Area Commercial Excellence Manager
  • Ensure timely and effective communication and close-out of key decisions made, elevations and action items arising from the Area Review Process
  • Report on month to month changes in Area business and market dynamics, outlining potential opportunities and vulnerabilities
  • Collaboration with Regional aforce leads (educate and teach best practices)
  • Work with Area Marketing and Area Service to ensure full alignment with Sales Cadence, thus enabling an effective and efficient IBP Commercial Management Process
  • Success in this role is measured by Area sales, margin and EP goals Key measures will include aforce adoption / usage completeness & accuracy plus effectiveness Sales Cadence adoption & effectiveness, pipeline transparency, Acquisition and Value Expansion win rates, integration effectiveness and IBP forecast accuracy
  • Other tasks as assigned by superior
  • Creates an open environment in the team where all people can perform at their best and stimulates the development of others and ensures an engaged finance team
present
Dallas, TX
Commercial Excellence Manager Receivables
Dallas, TX
Thompson-Mann
present
Dallas, TX
Commercial Excellence Manager Receivables
present
  • Manage & maximize customer relationship management tool (Salesforce.com/Siebel) to support business objectives. Drive quality CRM data capture
  • Establish and implement metrics & action plans to increase deal conversion and returns
  • Develop in partnership with Finance, Risk, Operations and IT further process improvements (e.g. reduction of cycle time, systems automation) and support migration to Salesforce.com
  • Monitor Sales Incentive Plans quarterly performance
  • Responsible for implementing sales force excellence frameworks (pipeline, account prioritization, coverage, process metrics) & operating rhythm
  • Manage prospect database, deploy to originators, and track effectiveness
  • Coordinate deal pipeline & commercial pulse reports, assess accuracy of information and transition to automated reporting
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Adelphi University
Bachelor’s Degree in Business
Skills Skills
  • Have excellent interpersonal and communication skills, flexible and able to work well in a team with ability to work under time constraints
  • Ability to demonstrate expert knowledge of the healthcare market
  • Strong analytical skills and have affinity with data
  • Committed to meeting deadlines and hold yourself accountable to ensure client satisfaction
  • Client-oriented with high moral standards and integrity; you like face-to-face communication and you create trust with customers through your strong commercial skills
  • Have the ability to explain and clarify even the most complex problems so that others can understand and contribute to solving problems effectively with others in and across the organization to accomplish goals and is effectively working in a matrix environment
  • Strong negotiation and organizational skills and can influence outcomes
  • Good problem solving, analytical mind, project management and planning skills
  • Knowledge/ understanding of consulting methodologies and managed care will be a merit
  • Proven track record of success, incl. product launches
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15 Commercial Excellence Manager resume templates

1

Commercial Excellence Manager Receivables Resume Examples & Samples

  • Commercial mindset
  • Ability to work with/coordinate remote teams
  • Expertise in using CRM systems (Salesforce.com, Siebel)
  • Proven work expertise
  • Graduate from a GE Leadership Program (e.g. CLP, ECLP, FMP)
  • Fluent in English and another language from one of GE Capital International platforms
2

Regional Commercial Excellence Manager Resume Examples & Samples

  • Undertaking effective secondary sales planning process for the region i.e. brand-wise planning and stronger execution, along with enabling the sales force to achieve secondary sales target and planned brand growth
  • Responsible for In-market excellence by evaluating BTL design, realigning as per regional requirements and assisting the in-field execution of the same
  • Leading / supporting in the design and deployment of sales program such as launches, product activations and channel programs in the region
  • Ensure targeted growth across various channels as well as emerging markets by working closely with frontline employees. Create and roll out specific programs for targeted channels, networks, geographies or franchises in line with India plans
  • Lead Commercial excellence related capability development programs for the region. Ensure field staff is well versed with planned schemes, tools and terminologies to drive planned initiatives
  • Technical Qualification
3

Commercial Excellence Manager Resume Examples & Samples

  • Project planning and execution to ensure that the commercial excellence capabilities are delivered to and adopted by all Cabot businesses
  • Project planning, business scoping and interface between IT and businesses in the development, training and roll-out of new functionalities of our CRM
  • Work closely with business units to ensure that improvement opportunities are identified and validated, and challenge the businesses towards committing to and achieving aspirational targets
  • Ongoing communication and engagement with business unit champions and key stakeholders to ensure continued momentum and alignment across the organization
  • Conduct complex analytics as needed (e.g., independently identify and quantify improvement opportunities at an account and segment level)
  • Coaching account managers on key modules
  • Conduct project planning and execution to ensure that the commercial excellence capabilities are delivered to and adopted by all Cabot businesses
  • Create and lead Commercial Excellence training sessions
  • Strong project management skills to ensure training and follow up activities stay on track
  • Strong communication and presentation skills; ability to facilitate a group session and intervene when needed to maintain focus
  • Experience with B2B industrial/ product-based companies required (chemicals industry preferred)
  • Able to project self with confidence and credibility to effectively assert influence; able to influence without having direct line authority
  • Strong analytical skills to be able to assess and quantify the impact of new opportunities
  • Ability for creative problem solving, connecting themes and developing options
  • Ability to quickly learn and come up to speed on the background for the different Cabot businesses
  • Working knowledge of CRM, specifically Salesforce.com, would be an advantage
4

Commercial Excellence Manager Resume Examples & Samples

  • 5-7 years of Sales and Marketing experience in a medical device MNC . Prior experience in suture business is an advantage
  • Experience with managing sales force and distributors
  • Multi-cultural and multi-country exposure
  • A background in marketing analytics (marketing segmentation, market sizing, competitive analysis, etc.) is desired
  • Demonstrated success in developing relationships with colleagues, customers and industry KOLs
5

Commercial Excellence Manager Resume Examples & Samples

  • Ensure the proactive provision of fact-based insights, benchmarking and analytics in order to make recommendations for key strategic business needs in areas diagnosis effectiveness, revenue optimization and investment prioritization
  • Influence multiple stakeholders to ensure a high-level of team involvement in key business discussions
  • Facilitate prioritization and investment analysis to support strategic decision making
  • Collaborate with US and Canada Rare Diseases leaders to improve investment plans for each major platform and discipline including brand marketing, customer insights, digital promotion, etc…
  • Provide guidance relative to the development of metrics around key commercial areas such as program return on investment and portfolio optimization
  • Support business development evaluations through secondary data analysis, revenue forecast assumption generation, etc
  • Evaluate co-promotion opportunities to enrich our portfolio
  • Position based in Cambridge, MA
6

Commercial Excellence Manager Resume Examples & Samples

  • Responsible for the execution individual marketing communication plans and campaigns in line with the branding guidelines
  • Interface with regional business management, client manager for one or more market segments
  • Coordinate the design and production of regional marketing communication materials including trade fairs with third parties
  • Build and maintain relations with industry media
  • Bachelor or Master degree with relevant experience
  • Knowledge of sales, customer service and Order-To-Cash processes
  • Minimum of five years of relevant experience in marketing (communications) and some experience in a sales/account management environment
  • Highly skilled in the English language
  • People management experience preferred
  • Experience in project management
  • Experience in working in an international setting preferred
  • Computer skills (SAP, BW, MS Office, MS CRM)
7

Commercial Excellence Manager Resume Examples & Samples

  • In agreement with the SMU management team and in collaboration with the BA Commercial Excellence (CE) Manager, proposes the CE program for the SMU. Monitors performance of Marketing and coaches staff
  • Provides value-based pricing strategy and architecture guidelines for the Regions
  • Executes the agreed CE program in the SMU
  • Details the CE program to define the improvements in processes, process maturity and training needs of sales and marketing teams
  • Defines action plans for process maturity and competency improvements in the commercial area and as defined in the CE program in line with SMU strategic ambitions
  • Prepares and provides monthly and quarterly Commercial Excellence information to SMU Management Team and regions/countries
  • Monitors product and margin management implementation performance within the SMU
  • Supports and monitors the sales efficiency and competency training programs
  • Supports and monitors marketing training programs
  • Supports the implementation and effective use of CRM
  • Defines, proposes, implements and monitors CE-related KPI’s within the SMU
  • Assists SMU Sales Management/Key Account Management with the organization around strategic accounts
  • Transfers knowledge on Commercial Excellence process and tools and on product pricing metrics to Regions/ Countries
  • Bachelor’s degree in related discipline; MBA preferred
  • Minimum of five years people management experience including managing employees across functions and in other countries/sites
  • Experience and expertise in two or more of the following functions: B2B Sales, Marketing, Commercialization, Finance
  • Solid understanding of market analytics/business analysis and how to use data to improve profitability
  • Ability to understand and interpret financial statements
  • LI-ABN
8

DCV Commercial Excellence Manager Resume Examples & Samples

  • Develop and lead regional implementation aligned to national plan/strategy (account initiatives, samples, POA, call plan, LMA)
  • Provide feedback to Commercial Excellence Director, concerning
  • Drive pull-through, bringing both sales and market access perspectives to PAM and managing plan implementation
  • 5+ years of successful field territory sales experience with 3 + years of home office / operations / commercial excellence experience preferred
  • Strategic and analytic skills
  • Possess effective communication and change agility skills
9

DCV Commercial Excellence Manager, East Amees Resume Examples & Samples

  • Local market insights and dynamics that could merit alternate market approaches
  • Gaps in curriculum, resourcing, or processes
  • Act as point for any zone level initiatives
  • Strong understanding of channels in DCV: retail, institutional, long term care channel and OCG and managed markets
  • Ability to influence a matrix team consisting of Sales, Market Access, and Organized Customer Group Directors
  • Possess strong business acumen and project management skills
10

DCV Commercial Excellence Manager, West Amwes Resume Examples & Samples

  • Lead and coordinate the regional level business planning process across specialty & primary care sales, USMA and OCG
  • Assess regional performance in concert with RBLs and RADs, developing action plans and deploying resources as needed
  • Identify specific region level performance gaps and drivers (capability, marketing, other): build remediation and action plans
  • Diagnosis and action plans for low performing geographies
  • Assess and develop action plan for embedding key capabilities including portfolio selling, specialty selling, etc
  • Play a critical role in designing and monitoring our commercial approach in evolving markets (i.e. Seattle, Los Angeles, Minneapolis)
  • Identify regional customer market trends and provide insights
  • BA/BS from an accredited school required. Focus in business, life sciences or public health preferred
  • Travel 80%
11

Commercial Excellence Manager Resume Examples & Samples

  • Bachelors degree in Business Administration, Marketing, Economics or related specialty
  • 8+ years of experience in Sales in FMCG/consumer healthcare company
  • Experience of managing traditional trade with understanding of distributor operations and commercials. Experience in modern trade channels would be of added advantage
  • Should have 5+ years experience of directly managing sales teams
  • Experience as regional sales manager or experience in sales/commercial training will be an added advantage
  • Facilitation, Training and Coaching Skills
  • Ability to inspire and influence large teams and stakeholders
  • Strong analytical skills and strategic thinking
  • High Sense of ownership and accountability to drive performance
  • Ability to prioritize and structure initiatives into a disciplined Project Plan
  • Local language knowledge a must
  • Role will require significant travel
  • Conduct Commercial Capability gap assessment in line with the business objectives and put in place a prioritized training calendar to address the identified needs
  • Deploy in the LOC the channel management and field force (internal and external) capability modules aligned with Area through a mix of approaches – self-conducted training, train the trainer, tapping into area/regional resources or identifying external trainers
  • Act as a coach to the sales force and more specifically to the identified talent in the sales organization with a structured in-field engagement plan to drive capability and performance
  • Partner with the Area Commercial Excellence team and drive the deployment of identified Commercial Excellence initiatives in the LOC around Go-to-market, Revenue Management, Distributor Management, In-store Excellence and Key Account Management
  • Drive the deployment and embedment of sales force automation tools in the market and maximize use of business intelligence tools to drive continuous improvement in sales force and channel/store effectiveness
  • Develop (in consultation with HR) and drive the sales force incentive and recognition programmes
  • Set up sales force KPIs in alignment with Channel Managers and Country GM, continuously monitor through dashboards and drive performance improvement
  • Develop, Deploy and drive governance around the Sales SOPs
  • Work closely with HR, Finance and Compliance to ensure all mandatory and compliance training modules are deployed to the sales organization and training logs are maintained
  • Actively engage with market HR and channel managers in talent discussions to drive performance and accountability
12

Commercial Excellence Manager Resume Examples & Samples

  • Responsible for the analysis of commercial variables related to the productivity of the sales force and the ethical market
  • Support and provide the internal clients with market information for business decision
  • Management of standards, awards and incentives and cycle planning and support for commercial training and market intelligence
  • Make reports of productivity and promotional effectiveness (KPI)
  • Support budget, strategy and investment planning to the Marketing and Sales area
  • Hold a Bachelor’s degree within business or economics, or have gained similar expertise through work experience
  • Have experience in the pharmaceutical industry within similar positions
  • Have held positions within sales, account management and/or sales operations
13

Diabetes Cardiovascular Commercial Excellence Manager Resume Examples & Samples

  • Point of accountability for Regional Plan initiatives
  • Ensure technology platforms (i.e. Veeva, digital promotion, etc.) are embedded and optimally leveraged – including delivery of ad hoc local training as needed
  • Proactively prospect for new solutions to meet customer needs
14

Commercial Excellence Manager Resume Examples & Samples

  • 5 years and above work experience
  • Bachelor degree and above
  • Fluent communication skill in both Chinese and English
15

Regional Commercial Excellence Manager Latin Resume Examples & Samples

  • Demonstrating success to sustain & growing sales area (min 2 years sales experience)
  • Experience with distributors and/or different distributor models
  • Experience with SF.com
  • Entrepreneurial and self-guided
16

Area Commercial Excellence Manager Resume Examples & Samples

  • Area Ownership of aforce , including data stewardship and ticket resolution with Global Team Coordination of all tool activities Support and maintain aforce for the Area that aligns with global standardized support system For Area, capture and prioritize investment needed to address issues or new enhancements Enable aforce as the System of Truth for prospective business opportunities
  • Collaboration with Regional aforce leads (educate and teach best practices)
  • Support implementation and adoption of the Sales Cadence Process across the Area by tracking, monitoring & reporting on KPIs using dashboards or other intelligence available to drive accountability, enable effective root cause analysis and identification of best-in-class practices
  • Work with Area Marketing and Area Service to ensure full alignment with Sales Cadence, thus enabling an effective and efficient IBP Commercial Management Process
  • Drive Area Monthly IBP Commercial Management Processes to ensure establishment of “One set of numbers” Ensure clear transparency to Acquisition and Value Expansion opportunity plans which will enable sustainable and predictable delivery on IBP / LBE commitment at District, Country, Region and Area Level
  • Report on month to month changes in Area business and market dynamics, outlining potential opportunities and vulnerabilities
  • Ensure timely and effective communication and close-out of key decisions made, elevations and action items arising from the Area Review Process
  • Working with Commercial Excellence Team at Area and Sales Operation Teams at Country / Region Level to identify process or learning gaps In turn work with relevant Stakeholders to identify improvement plans Establish appropriate metrics to monitor and support flawless execution
  • Success in this role is measured by Area sales, margin and EP goals Key measures will include aforce adoption / usage completeness & accuracy plus effectiveness Sales Cadence adoption & effectiveness, pipeline transparency, Acquisition and Value Expansion win rates, integration effectiveness and IBP forecast accuracy
  • Other tasks as assigned by superior
  • Bachelor’s degree or equivalent experience required Bachelor’s degree in Science, business management and business administration desirable
  • Minimum of 8-10 years track record of commercial operational management in healthcare
  • Extensive experience as program / project manager
  • Results Driven - confident, thrives on hard work and consistent challenge, and is quick on his/her feet Monitors quantitative progress measures and acts quickly on deviations from plan
  • Demonstrated business analytical capabilities and track record of contingency planning with a Commercial Operations focus (preferable Sales Analytics and CRM Management)
  • Demonstrated performance of influencing change
17

Commercial Excellence Manager Resume Examples & Samples

  • Full ownership and responsibility for a group of clients (including Key Medical Aids, all hospital groups and current distributors)
  • Yearly budget establishment, forecasts, revenue management, day-to-day commercial activities
  • Anticipate on clients’ needs and, in collaboration with the commercial division (sales, customer services, marketing and BUD’s) and strategically manage those to maximize resources and sustainability
  • Effectively position Stryker to manage the dynamic landscape in light with health care future transformation and ensure we are well poised to be part of it
  • Identify and lead the pursuit of the targeted new business and contract expansion opportunities (for example formularly inclusion) within assigned account(s)
  • Negotiate and close financial deals in accordance with IMS rules and processes
  • Effectively manage contract renewals and formulary listing
  • Monitor client satisfaction (SLA’s) with contracted deliverables and work with sales management team and client service’s management to achieve and maintain a high level of customer satisfaction
  • Understand the key priorities of the client to achieve or exceed the assigned revenue and growth goals in assigned account(s) or 3rd party distributor
  • Annual negotiation of pricing increase
  • Part of the renewal or new process of distribution agreements
  • Bachelor's or Master’s degree in Business or Life Sciences
  • Significant experience/exposure to Life Sciences / Medical Healthcare industry, particularly related to sales, marketing, and commercial operations processes, systems, and application of evidence based data
  • You have at least 2 to 4 years of B2B sales experience
  • Client-oriented with high moral standards and integrity; you like face-to-face communication and you create trust with customers through your strong commercial skills
  • Committed to meeting deadlines and hold yourself accountable to ensure client satisfaction
  • Strong analytical skills and have affinity with data
  • Proven track record of success, incl. product launches
  • Have excellent interpersonal and communication skills, flexible and able to work well in a team with ability to work under time constraints
  • Good problem solving, analytical mind, project management and planning skills
  • Strong negotiation and organizational skills and can influence outcomes
  • Ability to demonstrate expert knowledge of the healthcare market
  • Anticipate future industry trends and opportunities, proactively develop plans to address these and communicate them to account team
  • Have the ability to explain and clarify even the most complex problems so that others can understand and contribute to solving problems effectively with others in and across the organization to accomplish goals and is effectively working in a matrix environment
  • Knowledge/ understanding of consulting methodologies and managed care will be a merit
18

Commercial Excellence Manager Resume Examples & Samples

  • Own pipeline reporting process, partnering with commercial finance and sales management/commercial leadership
  • Work with sales managers to optimize
  • 5+ years’ experience in marketing, business/sales operations/analytics, or other strategic commercial role
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
  • Strong teamwork and communication skills
19

Commercial Excellence Manager Resume Examples & Samples

  • Work closely with marketing team to lead the annual commercial standards (outlet execution standards) refresher
  • Field-sales execution performance target setting & tracking
  • Owner of SFA system
  • Monthly execution performance reporting
  • Key outlet audit
  • Total 5+ year working experience with 4+ year in fieldsales management, trade marketing or sales
  • In-depth knowledge of outlet execution & channel segmentation
  • Analytical, can generate / distill insights from system / operational data / market visits
  • English literacy (oral & writing)
  • Resilience
  • Being comfortable challenging the status quo and being challenged
  • Cross-function project management experience preferred
  • Route To Market management experience is preferred
  • Wise, energetic, passionate, positive, ambitious and curiosity
20

Commercial Excellence Manager Resume Examples & Samples

  • In agreement with the Strategic Market Unit (SMU) management team and in collaboration with the BA Commercial
  • Excellence (CE) Director, defines the CE program for the SMU
  • Details the CE program to define the improvements in processes and process maturity and training needs of sales and marketing teams
  • Monitors performance of commercial process and coaches staff
  • Provides value-based pricing strategy and architecture guidelines for the SMU
  • Monitors, guides and facilitates product and margin management implementation performance within the SMU
  • Guides, facilitates and monitors the sales efficiency and competency training programs
  • Guides, facilitates and monitors marketing training programs
  • Guides and facilitates the implementation and effective use of CRM
  • Contributes to CE programs across the BA as a matter expert
  • Be familiar with all applicable corporate as well as site policies/procedures with regard to personal conduct/HSE standards and acts in compliance with all regulations
  • Acts as an ambassador and encourages talent processes and engagement
  • Ensures job profiles are in place, sets objectives for team members, reviews development and provides clear, open and constructive feedback on performance combined with the appropriate actions
  • Strengthens the talent pipeline by developing talent and regularly assesses and discusses talent and internal movement. Continuously monitors and evaluates retention risk
  • Stimulates, manages and follows through on employee engagement and builds on the workforce to reflect the societies and markets in which we do business (D&I)
  • Creates an open environment in the team where all people can perform at their best and stimulates the development of others and ensures an engaged finance team
  • Ensures reporting line is fully informed and acts in line with HSE and Compliance regulations
  • Manages and plans relevant (departmental) budget and proactively manages the costs
  • Reports on progress on a continuous base
  • Functional responsibility for CE pipeline prioritization and resource allocation
  • BS Degree in related field; Further education (Masters, MBA) is an advantage but not mandatory
  • 10+ years working experience and proven project management experience
  • Solid background in B2B sales and marketing
  • Hands on experience in managing sales teams
  • Running multi-disciplinary programs and teams, from start to implementation and delivering results
  • Strong willed, determined and a self-starter comfortable working without close supervision
  • Outstanding networker with excellent people skills
  • Excellent communication & negotiating skills