Catering Director Resume Samples

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HL
H Little
Holden
Little
41149 Catalina Isle
Chicago
IL
+1 (555) 823 9632
41149 Catalina Isle
Chicago
IL
Phone
p +1 (555) 823 9632
Experience Experience
New York, NY
Catering Director
New York, NY
Bartell LLC
New York, NY
Catering Director
  • Catering Directors are in charge of hiring, training, coaching, disciplining, reviewing banquet staff and the development and growth of the team
  • Planning, developing and presenting various catering menus, using a great deal of expertise and creativity
  • Flexible work schedule allowing for event support during early morning and evening periods
  • Controlling food cost control shrink by monitoring production and implementing reworks
  • Engage in staff training, specifically relating to catering service efforts
  • Financial Performance: Responsible for delivering food and labor targets. Develop and execute strategies to achieve catering revenue forecasts
  • Plan and conduct pre-event and post-event meeting with clients, guests, and catering staff
Phoenix, AZ
Director of Catering
Phoenix, AZ
O'Kon, O'Connell and Champlin
Phoenix, AZ
Director of Catering
  • Work with Executive Chef and Restaurant General Manager to create and maintain Banquet menus and other Marketing Collateral
  • Supervise the work of banquet management and captains, and observe the performance of hourly service personnel
  • Manages the catering team: staffing, coaching, and performance management
  • Work with Executive Chef and Restaurant General Manager to create and maintain Banquet menus and any other shared Marketing Collateral
  • Work with Executive Chef and Restaurant General Manager to create and maintain Banquet menus and other marketing collateral
  • Works with DOSM to establish and monitor F&B revenue goals for Catering and Group
  • Create and develop new business models to generate incremental revenue for the hotel
present
Phoenix, AZ
VIP Catering Director
Phoenix, AZ
Zboncak-Wolf
present
Phoenix, AZ
VIP Catering Director
present
  • Assists in supervising the development of all managers and employees of the department
  • Provide other necessary assistance to support the COTC directed by the Catering Director
  • Directly supervise catering staff with responsibility for hiring, training, discipline, communication, performance management, retention, and administration
  • Assists in supporting all aspects of large events on campus by working with other dining departments on campus to include
  • Interact with Client Management and maintains effective client and customer relations at all levels with client organization
  • Meets with the Dining Services Management team to ensure there is proper communication of all University events
  • May participate in sales process and negotiation of contracts
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
Florida Atlantic University
Bachelor’s Degree in Business Administration
Skills Skills
  • Ability to maintain excellent reporting system with high guest focused attitude, and ability to maintain favorable working relationships among employees
  • Excellent reading, writing and oral proficiency in the English language
  • Excellent communication and follow up skills with high attention to details
  • Demonstrates the desire and ability to provide high quality service to both internal and external customers
  • Well organized, detail oriented with excellent follow-up
  • Knowledge of food/wine is essential
  • Strong computer skills including Word, Power point, Excel and Delphi
  • Knowledge of sales/negotiation/closing process
  • We are looking for individuals who are analytical and have solid business acumen
  • Ability to inspire, lead by example
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11 Catering Director resume templates

1

Client Dining & Catering Director Resume Examples & Samples

  • Responsible for overall management of the NY Client Dining operations and staff of 50+
  • Responsible for vendor relationship and services for the Chicago Client Dining
  • Manage employee relations encompassing staff recruitment and performance evaluations and payroll. Conduct weekly one on one meeting with direct reports
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions and inventory controls
  • Oversight of vendors and invoice processing
  • Develop training program that will encompass best in class service standards globally
  • Maximize the utilization of the rooms and reservation
  • Manages the team that executes daily service meetings to lead, motivate and coach employees to ensure that cultural and core standards are met (i.e.; knowledge of guests arriving and any special needs, menu knowledge, room assignments and room checks)
  • Attend weekly production meetings and participate in the discussions and requirements for upcoming reservations and events
  • The ability to be visible in the operation, provide recognition, promote good working relationships, and assist with the handling of the executive and clients needs
  • Observe physical conditions of facilities, furniture and equipment. Work hand in hand with facilities team to make recommendations for corrections and improvements as needed
  • Participate in operations and design meetings encompassing the development of new operations and standards in new sites we are opening globally
  • Serve as department liaison and coordinator for special functions and catering requests
  • Lead and develop an in-house wine program that will be used for special events and training
  • Responsible for overall development catering menus for special events, trade shows, and leadership events
  • Partner with other service delivery team members: on-site staff, building services, and security
  • Schedule monthly meetings with the global team to ensure operating standards are aligned
  • 8+ years hospitality experience in high-end, high-volume a la carte restaurant or hotel preferred
  • Must have experience in all aspects of dining and catering planning including meeting planning, AV knowledge, food/beverage experience and HR policies
  • Extensive knowledge of wines and their composition, how they are made and how they compliment the food on the menu
  • Ability to work both independently and as a team player
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), EMS, general comfort level with intranet and ability to learn proprietary software
2

Director, Special Events & Catering Resume Examples & Samples

  • Responsible for overseeing the coordination of all events held in the Theme Park
  • Work effectively with all internal team members to ensure that event needs are clearly communicated and correctly coordinated
  • Onsite management of event to ensure that both internal and external partners are providing all elements as outlined in the event contract
  • Liaise on an on-going basis with the Sales Department to ensure all client needs and requirements can be met
  • Clear communication of event needs to operating partners through creation of event prospectus and catering BEO
  • Holds event management team accountable for achieving event profitability while maintaining high customer service standards
  • Coordinate with the VP of Special Events to ensure event profitability and successful event margin management
  • Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property
  • Responsible for the successful execution and planning of all event related food and beverage needs
  • Develop banquet menus pricing and revenue minimums using current competitive data
  • Insuring the highest food and beverage quality and proper presentation by overseeing all operations aspects of special events including staffing levels, equipment maintenance, billing, event layout, communication and teamwork to ensure success from an operational and guest perspective
  • Partner with Catering Chef and Executive Chef with menu design and development
  • Uphold Wolfgang Puck service and food presentation standards. Make recommendations and implement best practices
  • Manage inventory and ensure accurate par levels are established and controls are improved
  • Provide accurate and timely catering costings
  • Participate in daily business review meeting, sales meetings and management meetings
  • Communicates a clear and consistent message regarding departmental goals to produce desired results
  • Creates and achieves the annual Special Events and Catering budget
  • Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations
  • Managing oversight of the service staff including training & development, scheduling and disciplinary action
  • Responsible for the ongoing maintenance of the Globe Theatre, a 9,600 square foot ball room and all of its equipment and facilities
  • 5-8 years of experience within the food and beverage field, specifically in a high volume catering operation
  • The candidate must possess at least 5 years of event production and/or design experience. Have a keen understanding of finance as it relates to special event costing and close-outs and be able to demonstrate that knowledge
  • Must have an operations background including inventory control, training and development of staff
  • Must be available to work weekends, early mornings and late into the evening
  • Bachelor’s degree from a four year college or university is preferred
  • Strong communication skills, a demonstrable commitment to teamwork and computer literacy are essential. The successful candidate will demonstrate excellent interpersonal and communication skills (written and oral) to effectively interact with all levels across an organization. This is a hands-on position involving regular collaboration with the senior executives and operational executives
  • Strong problem solving and project management skills, including the ability to juggle many priorities at the same time; strong attention to detail
  • Strong leadership and management skills; set and communicate goals, measure accomplishments, hold team accountable, and give useful feedback; delegate and develop; keeps people informed and provides effective coaching
  • Ability to achieve results through the flawless execution of strategies and objectives
3

Director of Sales, Mice & Catering Resume Examples & Samples

  • Formulate business development strategy, accurate forecast and execute key sales initiatives
  • Oversee account acquisition, retention and expansion programs within corporate and social markets
  • Develop strategies for new product portfolios
  • Ongoing training and mentoring for the team
  • Monitor and support all sales activity including lead generation, site inspections, sales presentations and client entertainment
  • Mainly support for the team on operations, pricing or other barriers to facilitate sales conversion efficiency
  • Formulate, track and analyze sales reports
  • Participate in local and overseas trade shows
4

Catering Director Resume Examples & Samples

  • As a Catering Director you will plan, direct and control the operation of catering events to meet operating and financial goals, client objectives and customer needs
  • You will be responsible for on-site, high-end event execution
  • Responsible for developing a management team to oversee daily and special events
  • You must be able to work a flexible schedule and oversee all aspects of a banquet or an event, including set-up, menu selection, food preparation, service, breakdown and cleanup
  • Catering Directors are in charge of hiring, training, coaching, disciplining, reviewing banquet staff and the development and growth of the team
  • Ensure that all catering brand standards and initiatives are consistently achieved
  • Develop and be accountable for a safety culture that creates a work environment where safety is first
  • Assist with booking of events, selecting and costing menu items, and pricing as needed
  • Candidate must be willing to work event based hours which include nights, weekends and holidays as necessary
5

Catering Director Resume Examples & Samples

  • Ideal candidates will possess a bachelor's degree and/or 5 years catering & management experience as well as the ability to manage in a diverse environment with focus on client and customer services
  • The ability to manage multiple tasks simultaneously while providing a high level of customer service is critical
  • Open to working evening, weekends, and holidays if needed
6

Director of Catering Resume Examples & Samples

  • Ensure establishment, communication, and compliance of appropriate sanitation and safety standards
  • Interact with Client Management and maintains effective client and customer relations at all levels with client organization
  • Keep abreast of and advise client, customers, and staff on current catering trends and products
  • Minimum of five years operational experience in hotel/banquet setting required
7

Catering Sales Director Resume Examples & Samples

  • Help develop catering sales budgets and marketing plans
  • Respond to prospect inquiries, conduct tours and meetings for prospective events, and sell events
  • Helps prospects (including Members) plan special events including menus, entertainment, theme, decorations and other aspects
  • Schedule all banquet event functions, prices and prepares event proposals, collects signed contracts and deposits
  • Transmit the necessary information about all events to the appropriate support staff
  • Ensure smooth execution of events by inspecting finished arrangements and collaborating with appropriate department heads
  • Develop, implement and monitor standards of service and coordinate catering activities to ensure that a high quality of production and service is consistently maintained
  • Work with the Club’s GM and BCG regional team to create sales materials/collaterals
8

Director of Catering Sales Resume Examples & Samples

  • Partner with Operations to attain a cohesive team environment and drive profitability
  • Achieve/exceed budgeted property and individual sales targets (self and team)
  • Constantly monitor optimal business mix and continually identify and develop new markets and products to proactively react to changing market conditions
  • Develop and expand penetration in existing markets (i.e. leisure, group, corporate, SMERF, general sales agent partners and others
  • New business development by identifying and expanding penetration in existing accounts and untapped market segments
  • The SSMM position is primarily focused on sales generation with an approximate split of time between sales functions, networking, marketing and administrative functions
  • Properly manage time between sales and marketing functions with primary focus on group sales development and growth, based on determined mix
  • Utilize property revenue management processes and collaborate with revenue management functions, rate and inventory management and forecasting to optimize revenues based on demand. This includes space utilization of banquet/meeting space
  • Set parameters for group business consideration and manage group contracts, rates and terms
  • Strategic development of and tactical execution of creative promotions, packaging, sales and positioning of multiple products and services and if applicable, at multiple locations
  • Establish revenue goals and expectations for each promotion or activity and report out monthly/quarterly on measurements and effectiveness
  • Responsible for collaborating and directing various internal and external partners, including public relations, agency, database management, central reservations and e-commerce/online marketing on behalf of the property
  • Develop creative briefs for the production of creative and collateral material to support sales efforts, and work with internal and external resources to develop continuity in messaging and media
  • Update Quarterly Marketing Calendar on a monthly basis including modifications to plans and results of programs and promotions completed
  • Develop and execute an effective plan for cross-sell opportunities and on-site promotions to generate incremental and ancillary revenue
  • Participate in national and regional trade shows and sales missions that are applicable to venue
  • Prepare yearly sales and marketing plan, budget and revenue targets
  • Collaborate on weekly forecasts and actively participate in weekly/monthly conference calls
  • Submits monthly pace, target to actuals, action plans and other reports
  • Communicate and share best practices within Leisure Sales and Marketing’s leadership team
  • Management of sales staff, includes training, coaching and development of managed personnel based on performance and accountability
  • Understand community support/marketing organizations and participate as needed
  • Build client relationship with Level 1 client partners. Communicate with the key members of that team who are directly involved in operations as well as the promotion of our venue
  • Assist GM on property as needed
  • Bachelor’s Degree in Business, Marketing or Hospitality
  • 5 years’ experience in sales, group catering events or like employment with management experience
  • Must have experience in the development and execution of sales and marketing plans
  • Effective people management and staff development experience
  • Must be financially adept and accountable in managing to budget
  • Experience with computer applications including but not limited to: Microsoft Office, Delphi, or other property management systems
  • Experience with sales based CRM applications
  • General financial acumen
9

Catering Director Resume Examples & Samples

  • Manage Client Dining events planning staff
  • Ensure completeness of reservations with comprehensive assessment of all related services
  • Act as department lead and coordinator for special functions and catering requests
  • Maintain event space appearance alongside operations manager
  • Oversee outside vendors and décor suppliers; partner to create the appropriate ambience
  • Work with culinary team developing seasonal food and beverage program
  • Coordinate with captains on staffing needs and schedules
  • Maintain professional and productive relationship with executives and their support teams
  • Attend weekly BEO meetings, act as presenter for functions and their related services; coordinate and communicate with team representatives from various departments
  • Effectively cost and price events; ensure timely and accurate charges
  • Assist with maintenance of corporate requirements for line staff, i.e. Code of Conduct, Privacy Awareness, etc
  • Oversee equipment rental programs, participate in owned equipment programs
  • Assist in leading pre-service meetings with front of house staff in preparation for lunch service and events
  • Engage in staff training, specifically relating to catering service efforts
  • Flexible work schedule allowing for event support during early morning and evening periods
  • 6+ years hospitality experience in high-end, high-volume a la carte restaurant or hotel conferencing
  • Experience in all aspects of dining and catering planning including meeting planning, AV knowledge, and food/beverage experience
  • Proven track record of designing creative solutions for events and meetings
  • Prior managerial experience required, including acting as performance manager for hourly staff
  • Excellent people skills; capable of interacting with people at all levels in a professional and confident manner
  • Proficiency in Microsoft Office Suite and ability to quickly learn proprietary event software
  • Bachelors Degree preferred
10

Director of Catering & Suites Resume Examples & Samples

  • Collaborating with the sales and culinary teams to establish and maintain effective client relations and customer satisfaction
  • Contributing to daily, weekly, and monthly financial reports, including profit and loss statements
  • Ensuring catering and suites staff are well-trained in service, safety, and ARAMARK’s policies, and hiring, on-boarding, and developing management and supervisory staff
  • The Catering & Premium Service Director will report directly the General Manager
  • Premium services at the arena include restaurants, private clubs, VIP events, suites services and catering
11

VIP Catering Director Resume Examples & Samples

  • Supervise total catering operations to include such duties as booking events, supervising sales / support staff, developing, selecting and costing menus, pricing, staff selection / development, and departmental administration
  • Supervise all aspects of preparation, service, and cleanup for catering operations
  • Directly supervise catering staff with responsibility for hiring, training, discipline, communication, performance management, retention, and administration
  • Maintain records to comply with Aramark, government, and accrediting agency standards
  • Minimum of five years operational experience in higher education/hotel/banquet setting required
  • Must have experience managing high end events for VIP guests
12

Private Events / Catering Director Resume Examples & Samples

  • Development of a sufficient prospect inventory and maintain a tracking system, to insure on-going contact with existing client base and development of new clients
  • Responsible for meeting with the clients to determine needs
  • Utilize independent judgment and appropriate discretion in day-to-day interaction with "A" or "hot" prospects to "close the sale"
  • Maintain a minimum of 100 leads that are in the process of qualifying as a prospect
  • Networking inside and outside the Club to obtain "leads" and build relationships with new and existing clients
  • Work with Executive Chef and General Manager to establish profitable and competitive private event menus that meet the client's needs
  • Analyzes the requirements of the function and decides type of service necessary; works with published menus or structures menu proposals, draws up contract, procures client's signature, and collects necessary deposit and payments
  • Strategize with General Manager to review goals and a plan of how to achieve them. This meeting will include review of Catering Sales Forecasts and upcoming prospecting focus, plus review of Prospect Inventory and ClubCater Sales Management Reports
  • Insures that all expenses incurred by the Private Event Department are accurately recorded and are within financial guidelines
  • Obtain feedback from Member/host to insure satisfaction regularly and review private dining rooms and service requirements. React daily to Members requests and concerns regarding food and beverage service for private parties. Provide a "Warm Welcome" for Private Function Hosts and Guests upon their arrival to the Club
  • Work closely with the Membership Department in obtaining information on new Members and their needs through New Member telephone calls
  • Work with Member Relations Coordinator to successfully plan and implement Member events, specials promotions, etc
  • Oversee event execution and coordinate events the day of, working with banquet captain for private events
  • Create Quarterly Game Plans to ensure the success of the department
  • Assist fellow Employee Partners, Members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team
  • Notify appropriate Management staff of Member/Guest complaints at the time they occur. Rectify, practicing service recovery any complaints as soon as possible
  • Become proficient in the use of ClubCater computer system. Insure that all banquet sales in Aloha are accurate and match with Club Cater on daily, weekly, and period basis
  • Exhibit the ability and desire to contribute within all areas of the F & B operation to ensure superior service delivery for Members, guests and private event customers
  • Attendance at all required Food and Beverage Meetings, Employee Partner Meetings and Department Head Meetings
  • Be visible in the Club during peak operating hours. Meet and greet Members and guests as needed at private functions and at appropriate club events
  • Further training and development of personnel exhibiting qualifications to become a future Private Event Director
  • Because of the fluctuating demands of the Club's operation, it may be necessary that each Employee Partner to perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed
  • Responsible for demonstrating good teamwork
  • Responsible for leading/attendance at all Service Training Meetings as applicable
  • Professional, impeccable appearance maintained by self and all private event personnel
  • Take initiative to solve problems, utilizing all available resources including regional and corporate staff
13

Senior Director of Catering Resume Examples & Samples

  • Strong Supervisory, Leadership, Management, and Coaching Skills
  • Staffing – Set Goals and Manage Expectations
  • Leverage current trends in the food and beverage industry in order to recommend food and beverage business development strategies
  • Develop and implement standardized inventory control procedures
  • Develop and update food and beverage policies and procedures
  • Strong communication skills; both written and verbal
  • Ability to communicate on various levels to include Sr. Management, corporate departments, customers, and sponsors
  • TRAVEL UP TO 50% REQUIRED AT DISCRETION OF VP
  • Requires Bachelor’s degree with business, hospitality, or culinary major
  • Experience in overall Food & Beverage operations, sales, inventory control, cost control, and food preparation/presentation procedures
  • Exceptional fiscal management skills including financial analysis, budget creation, forecasting, labor and inventory control, and P&L oversight required
  • Strong customer service skills, computer literacy (MS Office)
  • The ability to lead effectively in a diverse, variable event-driven schedule and fast-paced environment, focused on delivering the highest level of hospitality
14

Catering Director Resume Examples & Samples

  • Direct the day-to-day activities of the catering team. Advise staff of formal policies and procedures
  • Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert management of potentially serious issues
  • Establish client base of organizations, associations and commercial business through direct outside sales efforts for the purpose of securing business for the hotel. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders
  • Develop, train and motivate a catering team that is responsible for developing new accounts, maintaining existing accounts, and implementing catering strategies to achieve catering revenue goals and maximize profits for the hotel, while maintaining guest satisfaction. Develop and maintain relationships with key clients in support of food & beverage sales, and catering/banquet services
  • Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines. Work closely with Executive Chef on menu design and concepts pricing for catering events
  • Achieve budgeted revenues and personal sales goals. Assist management in the preparation of the annual departmental operating budget, and financial plans which support the overall objectives of the hotel. Complete forecasts, plans, and sales production reports
  • Identify operational problems that impact the effectiveness of overall catering sales performance and work closely with appropriate Departments on solutions
  • Conduct banquet and catering facility tours and entertain clients in accordance with company and property policy
  • Review daily posting of charges, resolve any discrepancies in a timely manner. Follow-up to ensure guest satisfaction
  • Plan and conduct pre-event and post-event meeting with clients, guests, and catering staff
  • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Executive Chef, other sales staff, Banquet Department and/or convention services staff, and other hotel Executive Committee members
  • Frequently standing up or moving within and outside of the facility
15

Director of Catering Resume Examples & Samples

  • Experience required by position is from 3 to 5 years of employment in a related position
  • Experience in Middle East countries preferred
  • Ability to read, speak and write English, Arabic would be a great asset
16

Director of Catering Resume Examples & Samples

  • Oversee all aspects of the daily operation of the hotel’s catering operation
  • Supervise all catering and banquet personnel
  • Monitor quality of service in banquet operations
  • Conduct staff performance reviews in accordance with Wyndham standards
  • Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc
  • Keep kitchen informed of accurate counts for plating
  • Maintain-up-to-date details on banquet functions and communicate to supervisors
  • Conduct ongoing training of captains/hourly employees to maintain standards of service
  • Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations
17

Director of Catering Resume Examples & Samples

  • Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside sales efforts to secure business for the hotel to ensure that catering revenue goals are met or exceeded. Actively prospect and qualify new business
  • Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders
  • Check function room set ups prior to guest arrival, ensuring all details are in agreement with client’s requirements and hotels standards. Ensure deficiencies are corrected by appropriate personnel
  • Monitor and ensure all functions are set up, refreshed, and broken down in compliance with scheduled times and departmental procedures
  • Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility
  • Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets
18

Catering Director & Special Events Resume Examples & Samples

  • Manage catering, group, conference and related activities to ensure smooth operations and any customer requests, complaints, problems and/or comments are promptly handled in a quality manner to ensure customer satisfaction and repeat business
  • Plan, sell, up-sell and detail catering, group, conference needs with the client including; space requirements, times, equipment, menus, themes/decorations, guest room reservations, VIP needs and other related items
  • Complete the contracts, resumes and appropriate internal and external paperwork to ensure quality service
  • Participates in client site inspections, planning meetings
  • Develop, recommend, implement and manage the department’s annual budget and business plans and actions. Ensure adequate supplies and staff is on hand to provide quality customer service
  • Implement company/brand programs and manage the department operations in a manner consistent with established policies and procedures
  • Assist in the preparation and analysis of forecasts and the creation and distribution of vital internal/external communication
  • Develop catering and conference sales tools, new menus, themes, decorations and ideas by keeping abreast of the competition's products' strengths and weaknesses and customer comments to continually improve the hotel's catering and conference services
  • Ability to manage through others in a positive manner
  • Create own BEOs (banquet event orders) and detail event with client
19

Senior Catering Director Resume Examples & Samples

  • Oversee total catering operations to include such duties as booking events, supervising sales / support staff, developing, selecting, and costing menus, pricing, staff selection/development, and departmental administration
  • Oversee all aspects of preparation, service, and cleanup for multiple catering operations
  • Directly and indirectly supervise catering staff with responsibility for hiring, training, discipline, communication, performance management, retention, and administration
  • Establish and implement service and presentation standards for all catering operations; implement processes to ensure compliance and consistency
  • Develop components catering forecasts and develops strategies/plans for achieving
  • Develop and implement annual comprehensive marketing plan for catering, including but not limited to collateral and sales strategies and marketing budgets
  • Responsible for component's accounting functions
  • Develop and maintain comprehensive three-year strategic plan for the operation/unit
  • Maintain records to comply with LifeWorks, government, and accrediting agency standards
  • Interact with Client Management and maintain effective client and customer relations at all levels with client organization
  • Participate in sales process and negotiation of contracts
  • Implement new products and services to support base business growth and client retention
  • Keep abreast of and advises client, customers, and staff on current catering trends and products
  • Bachelor's degree or higher required
  • Minimum of 7+ year’s operational experience in a variety of both non-commercial and commercial catering/banquet settings required
  • Exhibit a proven track record of growing accounts
20

Director of Catering Resume Examples & Samples

  • Coordinate meetings, conferences, exhibit shows, and other special events with accuracy and detailed communication outlines for client and hotel departments
  • Strive to attain pre-set monthly and quarterly revenue goals for Catering department
  • Respond promptly to all inquiries for events
  • Actively pursue prospective clients for future and repeat business
  • 3 or more years as a Catering Manager or Director of Catering preferred
21

Director of Catering Resume Examples & Samples

  • Create and develop new business models to generate incremental revenue for the hotel
  • Develop banquet menus and pricing structures based on local competitive analysis
  • Coordinate marketing and sales efforts for Catering with the Director of Marketing
  • Finalize all bookings in writing maximizing all revenue potential by upselling in all revenue producing areas
  • Coordinate details of daily events with the Chef, Banquet Chef and the Banquet Manager
  • Supervise the execution of banquet events to insure high standards of food, beverage and service. Monitor all departmental weekly expenses, i.e. payroll, utility and food and beverage costs, etc
  • Coordinate the aggressive sales efforts of the Catering department to solicit business
  • Create and review annual budget and take part of the hotel's business plan
  • Strong leadership skills Manage and motivate the team
  • Excellent communication and follow up skills with high attention to details
  • Ability to maintain excellent reporting system with high guest focused attitude, and ability to maintain favorable working relationships among employees
  • Fluent in English and Arabic, computer literate
  • We are looking for individuals who are analytical and have solid business acumen
  • Supervise and direct the work of all employees in the Catering Department
  • Must be fluent in Arabic and English, computer literate
  • Applicants are required to have three to five years experience
22

Director of Catering Resume Examples & Samples

  • Generate weekly reports of definite, tentative and lost business
  • Sell and service all events
  • On-site tours of Mondrian to prospective guests
  • Entertain new and repeat clients
  • Promote guest satisfaction
  • Generating, insuring accuracy and distributing BEO’s on a weekly basis
  • Manage all confirmed business
  • Responsible for post-event follow up
  • Communication to all departments involved in executing events
  • Communication of prospected events is approved by appropriate management
  • Attend weekly Sales, Department Head, Catering and Food and beverage meetings
  • Solicitation in catering and banquet related segments
  • Create Marketing plan for off-site catering
  • Develop Quarterly Action Plans
  • Give positive feedback to improve team morale
  • Be present when my team or guests need me
23

Director of Catering Resume Examples & Samples

  • Participates in catering presentations, property tours and customer meetings. Administers all phases of the banquet department, included, but not limited to, planning, staffing, marketing, servicing and administrative procedures
  • Responsible for developing a management team to oversee daily catering operations
  • Previous catering and banquet experience required, be able to multi-task, and have comprehensive knowledge of MS Office applications such as CaterMate, ABI, CBORD
  • Interacts and maintains effective client and customer relations at all levels with client organization
  • The Senior Manager must work proactively with the GM to develop annual forecast for the Catering department
  • Must be able to manage a team, providing on-going training opportunities to enhance each Catering Manager's customer relationship skills and Catering development, and to create a positive working environment by using our Be the Difference program
  • Bachelor's degree required - preferably in Hospitality or Business Management
  • Applicant must have 5-8 years of Catering Management experience, preferably in the F&B Catering arena
24

Director of Catering Resume Examples & Samples

  • Manages the catering team: staffing, coaching, and performance management
  • Attain pre-set monthly revenue goals for Catering, as determined by the General Manager, including controlling all aspects of Catering to maintain budgeted profitability
  • Assist in the preparation annual departmental budgets, according to the specifications set forth by the General Manager and Director of Sales & Marketing, with the assistance of the property Controller
  • Actively pursue prospective clients for future and possible repeat business, both over the telephone and during local social and professional events, and trade shows
  • Collaborate with the Director of Sales & Marketing to develop annual Marketing & Advertising plan
  • Meet and exceed the Catering budget as set by the Executive Committee in order to maximize revenues
  • Plan and price menus for all Food and Beverage functions in conjunction with Food & Beverage Department and in a manner that will maximize revenues for the Hayes Mansion and still meet the needs of the client
  • Monitor space and set parameters for the properties Space Release Plan, to ensure that the space is utilized so as to maximize revenue
  • Oversee the equitable relationship with outside vendor services, as needed for in-house groups
  • Build and maintain customer loyalty
  • Prepare reports as requested
  • Assists with and completes special projects and assignments as designated by the Dir. of Sales and Marketing
  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Work may require evening, night, holiday, or weekend assignments on occasion
  • Minimum formal education of high school diploma or GED with college degree highly preferred
  • 7+ years of direct sales experience within mid-size to large full-service resort/hotel, with at least 3 years in a supervisory role
  • Solid working knowledge of operational departments such as banquets and food and beverage
  • Proven track record of driving solid results
  • Excellent communications skill (oral & written)
  • Proven ability to effectively develop & lead a team to achieve/exceed growth goals
  • Proven ability to foster relationships with key third party vendors
  • Demonstrated analytical ability and financial acumen and report writing skills
  • Effective presentation and interpersonal skills
  • Computer literate. Prefer Microsoft Office proficiency. Prefer experience with Delphi, Lanyon and Opera hotel automation systems
25

Director of Catering Resume Examples & Samples

  • 5+ years relevant working experience in luxury hospitality industry, with pre-opening experience if preferred
  • Understands overall market - competitors' strengths and weakness, economic trends, supply and demand and develop strategy to cope with swiftly
  • Develops innovative, creative and effective group/catering sales plans and actions
  • Designs and creates contemporary and impeccable events for customers
  • Handles high-end catering business with significant revenue potential
  • Build and strength relationship with existing and new customers to enable future bookings. Activities include but not limited to sales calls, entertainment, FAM trips, trade shows, etc
  • Supports brand image and strategy, driving customer loyalty by delivering finest personal service
  • Manages and develops productive relationship with key internal and external stakeholders
  • Uses negotiation skills and creative selling abilities to close on business and yield maximum revenue
  • Manages and motives catering team to achieve hotel/team goals
  • Executes and supports the operational aspects of business (e.g. site inspection, generating contracts and proposals, customer correspondence and complaint handling)
26

Director of Catering Resume Examples & Samples

  • A minimum of 3-year experience in Director/Senior Catering Management position
  • Working knowledge of banquet/catering food and beverage service, policies, or operations
  • Knowledge of computer equipment
  • In depth understanding of Delphi
  • Excellent communication skills with associates and guests
27

Director of Catering Resume Examples & Samples

  • Directs and oversees the Catering department
  • Responsible for seeking new business, ensuring return business, and overseeing planning and execution of catering events
  • Ensures customer satisfaction while maximizing facility revenue and profitability
  • Previous catering/banquet management experience required. Some experience with weddings preferred
28

Catering Director Resume Examples & Samples

  • Client Relationship: Develop and maintain effective client and customer rapport for mutually beneficial business relationships. Implement communication strategy as provided by marketing team in order to build catering revenue
  • Plan, direct and control catering services year-round to meet operating and financial goals, client objectives and customer needs
  • Requires at least 4 years experience and 2-3 years in a management role
29

Director of Catering Resume Examples & Samples

  • Direct and manage all activity related to the Catering office, ensuring all service standards are followed
  • Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business
  • Conduct site inspections as required
  • Develop annual business plans for the department in conjunction with the Director of Sales & Marketing
  • Ensure that function bookings, group resumes and event contract are prepared and distributed accurately and efficiently
30

Director of Catering Resume Examples & Samples

  • 3 to 5 years catering sales experience and/or related food and beverage experience required
  • Previous experience managing a team
  • Must be able to communicate in English both verbal and written
31

Assistant Private Events / Catering Director Resume Examples & Samples

  • Assist the PED in achieving the sales plan which has significant impact on the overall financial well-being of the Club
  • Assist Senior Staff to successfully plan in house events
  • Become proficient in the use of Caterpro, Memberpride and other marketing design programs
  • Be able to independently solve problems of host and guests with catered functions and or daily questions from members
  • Attend weekly function meetings
  • Administrative Duties as Assigned
32

Director of Catering Resume Examples & Samples

  • Direct team in the execution of negotiated group sales agreements and affiliate business solicitation
  • Direct and administer all Group and Local Catering Sales operations including, but not limited to, revenue maximization initiatives, market development, solicitation plans, meeting space and room block management, negotiation of supplier services, budgeting and forecasting, systems management, department management and meeting participation and facilitation
  • Serve as primary liaison with Group Sales team and Catering to ensure quality of booking criteria and contract integrity
  • Foster relationships and communication between Catering Managers and clients
  • Lead, monitor and develop team member performance to include, but not limited to, providing professional development, providing supervision, conducting counseling and performance evaluations, providing professional development and delivering recognition and reward
  • Perform duties of Catering Manager, as needed
33

Director of Catering Sales Resume Examples & Samples

  • With the DOSM, set own sales goal and use appropriate sales methods to meet or exceed the goal set
  • Supervision of staff, planning and development of catering sales efforts, contract and booking approval, catering sales lead assignment, and overseeing sales efforts for all Catering Sales Managers
  • Assisting Managers with account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication. Conduct hotel site inspections, entertain both in house and off property, and maintain thorough follow up methods
  • Represent hotel at trade shows, civic/business functions, industry-related associations, and other events to promote the hotel and/or the city
  • Strategic planning, goal setting, yield management, period end reports, and other departmental activities to meet financial and sales objectives for the property
  • Attend meetings including, but not limited to, pre-convention, business review, departmental
  • Smart financial decisions
  • Ability to meet departmental financial and sales objectives
  • Control departmental expenses within budgeted amount
  • Prepare and submit reports within allotted deadlines
  • Ability to train, motivate and counsel associates for success
34

Director of Catering Resume Examples & Samples

  • Previous experience in a Director of Catering role is preferred
  • High degree of analytical abilities
  • Outstanding communication and presentation skills
  • The successful candidate must hold valid work authorization for Tunisia
35

Private Events / Catering Director Resume Examples & Samples

  • Responsible for Private Event Department and achieving the prepared Sales Plan which has significant impact on the overall financial well-being of the Club
  • Positive, Cheerful attitude when dealing with all situations involving Members and prospective function planners no matter what the circumstance
  • Work with Chef, AGM, and Club Manager to establish profitable catering menus that meet Members or Member-sponsor needs
  • Provide input to Club Manager and Service Director and Executive Chef on hiring, scheduling and discharging of F & B - service/kitchen personnel as they relate to private events
  • Monitor and report on Member and/or Member host satisfaction of private party functions
  • Develop and maintain a sufficient prospect inventory to insure on-going contact with existing client base. Maintain a minimum of 10 - 20 "A: prospects that will book within 30 days
  • Must complete and maintain STAR program certification (Smart Training for Achieving Results) via initial training and also by attending Continuing Education Training Workshops held throughout the Region
  • Analyzes the requirements of the function and decides type of service necessary; works with published Private Event menus or structures menu proposal, deciding on prices with Club Manager and closes sale where necessary with proposal and other "fencesitter items"; draws up contract, procures client's signature, and collects necessary deposit
  • Become proficient in the use of CaterPro software system
  • POS make sure all menu/bar items are correct in POS and maintained/changed to ensure profitability of Club
  • Be able to independently solve problems of host and guests with banquet functions
  • Works with Club Manager to review goals and a plan of how to achieve them. This meeting will include review of Catering Sales Forecasts and upcoming prospecting focus, plus review of Prospect Inventory and Caterpro Sales Management Reports
  • Design and market Special Prospecting Projects to bring in more business, such as; wedding promotions, Meeting Planners Promotion, Administrative Assistant programs, and any other marketing programs increasing prospecting base
  • Conducts banquet operations meetings with Executive Chef, Banquet Captain, Bar Manager, etc., to review client's wants/needs and overall operational flow of parties plus distribute individual function sheets complete with function details. Meets hosts of parties daily and reviews private dining rooms and service requirements. Reacts in a positive manner to daily Member requests and concerns regarding food and beverage service for private parties
36

Director of Catering Resume Examples & Samples

  • Tour and inspect banquet and meeting space on a daily basis, reporting necessary repairs
  • Develop and conduct persuasive verbal sales presentations to prospective clients
  • Solicit new accounts and review previous banquet files to generate business. Oversee service of group functions once they are in house
  • Negotiate, prepare and write contracts and enter information into the automated sales system
  • Interact with clients to determine needs and direct staff accordingly. Respond to telephone and walk-in inquiries of potential guests
37

Catering Director Resume Examples & Samples

  • Meeting various catering requests or our many diverse customers
  • Demonstrating excellent communications and salesmanship skills with clients and vendors
  • Controlling food cost control shrink by monitoring production and implementing reworks
  • Possess and use keen sense of taste and smell
  • Establish you have at least 2 years off premise catering experience and some management experience
  • If you are a chef, provide a copy of your culinary degree
  • Work quickly and efficiently, often with little direction, to accomplish assigned duties
  • Possess an extensive knowledge of food and drink items
  • Prepare a wide variety of food and catering items, including wines, appetizers, entrees, and desserts
  • Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary
  • Lift and maneuver up to 50 lbs and break down large and very heavy pallet loads of cases, boxes and bags
  • Work in walk-in refrigerated coolers and in the proximity of hot ovens and stoves
  • Experiment with new trends in menu items and recipes
  • Possess exceptional food presentation skills
  • Be alert, cautious, and safe when operating all deli/bistro equipment, including meat and cheese slicers, deep fryers, knives, rotisserie, ovens, stove, pizza oven, sanitation equipment and safety equipment
38

Director of Catering Resume Examples & Samples

  • At least 3 years of management experience in a high volume catering role
  • Strong planning and organizing skills to consistently meet deadlines
  • Creative and innovative event presentation skills
  • Strong leadership, communication, and team management skills
  • Proficient in Microsoft software programs
  • Associate’s Degree in Hospitality Management or related field preferred, or equivalent related job experience
39

Director of Catering Resume Examples & Samples

  • At least 3 years of experience in hospitality industry, preferably in high volume catering
  • Able to work flexible schedule based on catering calendar
  • Proficient in Microsoft Office and CaterTrax programs
40

Director of Catering Resume Examples & Samples

  • Three or more years of experience in hospitality industry, preferably in high volume catering
  • Creative and innovative event presentation skills are highly desirable
  • Associate’s Degree in Hotel and Restaurant Management or related field preferred, or equivalent related job experience
41

Director of Catering Resume Examples & Samples

  • 3+ years of experience in a catering management role, preferably within a campus dining setting; experience in a high-quality restaurant, hotel or country club environment will also be considered
  • Strong track record of leadership, communication, staff management and client satisfaction skills
  • Microsoft Office software knowledge required
  • Associate’s degree or higher preferred but not necessary if equivalent experience
42

VIP Catering Director Resume Examples & Samples

  • Direct communication with the President’s Office and the Director of Presidential Functions
  • Collaborates with the Executive Chef to create innovative, event appropriate, menus with careful consideration given to client preference
  • Meets with the Dining Services Management team to ensure there is proper communication of all University events
  • Trains, develops, and if necessary, recruits highly qualified catering staff
  • Events range from 6-30 guest sit-down meals (mostly lunch and dinners) and cocktail receptions for up to 300 guests
  • Around 40-50 events per year, with the larger, commencement-related events in the month of May and opening in September. Events are usually over by or around 10:00PM
  • Events involve planning, execution, and billing
  • Fiscal responsibilities for all direct expenses including labor, linen, flowers, rentals, and liquor
  • Assists in supervising the development of all managers and employees of the department
  • Works closely with the Director of Catering and culinary team to ensure proper ordering, preparation, and execution of events
  • Provide other necessary assistance to support the COTC directed by the Catering Director
  • Attend Bi-weekly staff meetings to communicate upcoming catered events to dining services management team
  • Works on larger, higher profile events to ensure proper service, pricing, etc
  • Assists in supporting all aspects of large events on campus by working with other dining departments on campus to include
43

Asst Catering Director Resume Examples & Samples

  • Facilitate catered events from their beginning to a happy conclusion
  • Works with the executive chef on menu planning and facilitating the production of catering menus to ensure profitability and company standards
  • Planning, developing and presenting various catering menus, using a great deal of expertise and creativity
  • Maintaining open communication with all members of the deli/bistro department, catering department, deli/bistro department manager, and executive chef
  • Lead others within the bistro/catering department, following and setting goals and objectives, acknowledging member performance and holding the team accountable for their performance
  • Add, subtract, divide, multiply and perform other basic business math calculations
  • Have a knowledge of the tools and equipment used to create catering menu items,
  • Be dexterous enough with hands and fingers so as to be able to safely prepare menu items, fill and rotate products quickly and use necessary equipment, including knives, ovens, mixers, blenders, burners, scales, slicers and etc
  • Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 20 – 30 lbs
  • Possess exceptional organizational skills that allow one to multitask many items simultaneously
  • Travel to and from off-site catering events
44

Director of Catering Resume Examples & Samples

  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and rewards
  • Recruit interview and train team members
  • Monitor client satisfaction scores in staff helpfulness, food quality and overall event while leading by example to exceed brand benchmarks
  • Performs any other duties as requested by Director of Sales
45

Director of Catering Resume Examples & Samples

  • Responsible for completing and communicating monthly sales/revenue/pace results to General Managers, Director of Sales & Marketing, and Director of Operations
  • Conducts Weekly BEO Meetings
  • Attends Sales & Restaurant Managers Meetings
  • Develops appropriate revenue/production goals for the catering team with General Managers buy-in and support
  • Work with Executive Chef and Restaurant General Manager to create and maintain Banquet menus and other Marketing Collateral
  • Actively participates in weekly sales/pace/BEO meetings
  • Pulls and analyzes appropriate data to develop and recommend appropriate actions
  • Creation of Annual Budget with support of General Manager
  • Writes Annual/Quarterly Marketing Plans
  • Conducts FJP and Annual Reviews of catering/private dining team
  • Review costing policy with Executive Chef to ensure maximizing profitability
  • Ensure that accurate and thorough notes/traces of accounts are maintained via PMS, Delphi, and restaurant database
  • Organize activities and represent restaurant at off-premise/charity events
  • Supervise execution of banquets
  • Support hotel/restaurant in any hotel emergency/safety situation
  • Strong Selling Skills
  • Ability to inspire, lead and manage a team by example
  • Act as owner of the catering/private dining department and communicate a clear sense of strategy and purpose
  • Knowledge of food/wine is essential
  • Knowledge of sales/negotiation/closing process
  • High level of creativity, enthusiasm and flexibility
  • Strong computer skills including Word and Excel
  • Well organized, detail oriented with excellent follow-up
  • Must possess excellent communication skills both internally and externally
  • Ability to convert vision into specific and tangible actions to benefit the department
  • Needs to possess nimbleness by changing with the needs of the department/restaurant operations and the company
  • Emulates the Kimpton Culture
  • A minimum of five years catering/private dining sales experience
  • Held an Associate and/or Director of Catering position during career
46

Director of Catering Resume Examples & Samples

  • Responsible for completing and communicating monthly sales/revenue/pace results to General Managers, Director of Operations and Director of Marketing
  • Attends Restaurant Managers Meetings
  • Develops appropriate revenue/production goals for the catering team with General
  • Managers buy-in and support
  • Ensure that accurate and thorough notes/traces of accounts are maintained via PMS and restaurant database
  • Supervise execution of banquets on occasion
  • Support restaurant in any hotel emergency/safety situation
47

Director of Catering Resume Examples & Samples

  • Responsible for the hotel catering revenue budget
  • Handles assigned markets based upon experience and depth of contact base to benefit the catering department
  • Coordinates efforts with group sales to upsell F/B
  • Work with DOSM to create promotional/seasonal packages and programs
  • Manage banquets and events presentation and execution
  • Carries a strong ability to strategically sell and close business
  • Provides, coaching, mentoring and training to the Sales Coordinator & Operations team
  • Incorporates marketing initiatives to support sales strategies and activities
  • Establishes a pro-active approach with the team to understand and achieve the needs of clients
  • Knowledgeable of hotel's competitive set, including area venues and competing destinations
  • Dictates sales/pricing strategies, service and product improvements
  • Thorough knowledge of property, space, capacities, concept/food style, menus
  • Active participation in the sales lead/revenue generating process for the department
  • Responsible for attending appropriate industry networking events
  • Responsible for a minimum designated number of outside/solicitation calls per week
  • Oversees and spearheads Conference Services responsibilities for confirmed groups; including but not limited to detailing menus, managing event orders, resume outline, pre-planning sites, pre/post-con meetings
  • Creative research to identify targets for new business
  • Active participation and engagement with Vermont Association of Wedding Professionals
  • Responsible for completing and communicating monthly sales/revenue/pace results to GM & DOSM
  • Conducts weekly BEO Meetings in conjunction with, when necessary Resume Meetings
  • Works collaboratively with the GM & DOSM on accurate forecasting
  • Attends & Actively participates in Sales & Staff meetings (includes morning line up)
  • Develops appropriate revenue/production goals for the catering team with the DOSM
  • Works closely with Executive Chef to maintain current and seasonal menus with market pricing
  • Maintains and monitors accurate data in Delphi, including space updates & limitations
  • Creation of Annual Budget with support of DOSM
  • Works with DOSM to complete monthly updates to Strategy Action Plan
  • Works with DOSM when Completing the monthly PACE report
  • Prepares for and attends P&L reviews and performance calls when required
  • Maintain and review catering related website pages for content and imagery accuracy
  • Review SEO/PPC with DOSM
  • Works with DOSM to establish and monitor F&B revenue goals for Catering and Group
  • Plan strategy and brainstorming meetings quarterly to maximize F&B revenue
  • Review costing policy with Executive Chef to ensure maximizing profitability
  • Ensure that accurate and thorough notes/traces of accounts are maintained in Delphi
  • Strong Selling Skills with a proven track record
  • Ability to inspire, lead by example
  • Clear understanding of financial reporting
  • Exhibit ownership of Catering department; communicate a clear sense of strategy and purpose
  • Knowledge of food/wine is essential
  • Knowledge of sales/negotiation/closing process
  • High level of creativity, enthusiasm and flexibility
  • Strong computer skills including Word, Power point, Excel and Delphi
  • Well organized, detail oriented with excellent follow-up
  • Must possess excellent communication skills both internally and externally
  • Ability to convert vision into specific and tangible actions to benefit the department
  • Needs to possess nimbleness by changing with the needs of the department, operations and the company
  • Emulates the Kimpton Culture
  • Diplomacy
  • A minimum of five years catering sales experience required
  • Has held an Associate and/or Director of Catering position during career
  • A four-year college degree
  • A strong knowledge of Vermont, local purveyors, food seasonality, and culture is preferred
  • Experience in selling destination weddings a plus
48

Director of Catering Resume Examples & Samples

  • Responsible for completing and communicating monthly sales/revenue/pace results to General Manager
  • Conducts Daily BEO Meetings
  • Attends 3rd party Restaurant Managers Meetings
  • Develops appropriate revenue/production goals for the catering team with General Manager
  • Work with Executive Chef and Restaurant General Manager to create and maintain Banquet menus and any other shared Marketing Collateral
  • Creation of Annual Budget with support of General Manager and Director of Finance
  • Conducts Annual Reviews of catering team
  • Ensure that accurate and thorough notes/traces of accounts are maintained via PMS
  • Organize activities and represent hotel at off-premise/charity events
  • Supervise execution of banquets when applicable
  • Act as owner of the catering department and communicate a clear sense of strategy and purpose
  • Needs to possess nimbleness by changing with the needs of the department
  • A minimum of five years catering sales experience
49

Director of Catering Resume Examples & Samples

  • Supervision and overall responsibility of the Catering function including maintaining and monitoring the accuracy and effectiveness of all written communication from Catering Manager and Catering Administrative Assistants. These procedures include but are not limited to: Menu and Event Proposals, Contracts, Banquet Event Orders, Catering Resumes, Daily Events Report, and Delphi Input Standards
  • Actively prospect and solicit, develop, and maintain local corporate catering accounts through telephone, personal sales calls, trade shows, and on-site entertainment
  • Finalize the requirements of personally booked catering events while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event
  • Supervise the execution of banquet events. Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events
  • Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Catering and Conference Services and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate
  • Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments
  • Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel
  • Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings and Planning Site Visits
  • Conduct performance evaluations and mentor for Assistant Director of Catering, Catering Sales Managers and Administrative Assistant. In addition, recommend the hiring, terminating, or disciplining of any Catering or Conference Services employee
50

Director of Catering Resume Examples & Samples

  • At least 3 years of experience working in a high volume catering environment
  • Creative event presentation skills
  • Hospitality management or related degree preferred
51

Director of Catering Resume Examples & Samples

  • Responsible for completing and communicating monthly sales/revenue/pace results to General Managers and Director of Sales and Marketing
  • Work with Executive Chef and Restaurant General Manager to create and maintain Banquet menus and other marketing collateral
  • Creation of Annual Budget with support of DOSM and General Manager
  • Conducts quarterly and annual reviews
  • Ensure that accurate and thorough notes/traces of accounts are maintained via PMS and sales database
  • Organize activities and represent hotel and restaurant at off-premise/charity events
  • Strong selling skills
  • A minimum of five years of catering sales experience