Mini Bar Attendant Resume Samples
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Mini Bar Attendant Resume Samples
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EK
E Koelpin
Eulah
Koelpin
98304 Esteban Expressway
Houston
TX
+1 (555) 749 3642
98304 Esteban Expressway
Houston
TX
Phone
p
+1 (555) 749 3642
Experience
Experience
Dallas, TX
Mini Bar Attendant
Dallas, TX
Boyle Inc
Dallas, TX
Mini Bar Attendant
- Communicate effectively with Restaurant Manager and Housekeeping Supervisors any issues and/or concerns
- Maintain, track and complete daily worksheet of mini bar stock
- Perform any other duties deemed necessary for the success of the department
- Provide excellent service consistent with the property’s core service standards and brand attributes
- Ensure that all work orders are completed daily and logged on the daily checklist for follow up
- Maintain, track and complete daily worksheet of minibar stock
- Perform other job related duties as assigned
present
San Francisco, CA
Mini Bar Attendant
San Francisco, CA
Gerhold and Sons
present
San Francisco, CA
Mini Bar Attendant
present
- Practice teamwork, create a positive work environment, greet fellow employees and thank them when they lend assistance
- Assist management in ensuring proper product rotation and inventory control
- Proactively greet, interact, and assist hotel staff in a professional manner to foster and promote a cooperative and harmonious work environment
- Assign daily work assignments and log on daily checklist
- Perform all other job related duties as requested
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- Stock mini bar carts and assist with daily inventory control
Education
Education
Bachelor’s Degree
Bachelor’s Degree
University of Memphis
Bachelor’s Degree
Skills
Skills
- Understanding and knowledge of basic computer skills
- Ability to effectively communicate in English, in both oral and written forms
- Flexible and reliable
- Excellent customer service skills
- Ability to work on their own or in teams
- Working knowledge of two-way radios and Timelox (Room Key) cards
- Excellent grooming standards
- Good communication skills
- Committed to delivering high levels of customer service
- Positive attitude
2 Mini Bar Attendant resume templates
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1
Mini Bar Attendant Resume Examples & Samples
- Collect in-house guest and arrival lists for the day
- Record any mini-bar items used to ensure accuracy in billing
- Ensure in room service-ware items are clean and as per standards
- Restock all mini-bar items in fridge prior to guests’ arrival and during their stay
- Ability to work cohesively with fellow Colleagues without constant supervision·
2
Mini Bar Attendant Resume Examples & Samples
- Must possess excellent communication and interpersonal skills
- Be physically fit and able to lift, push, & pull heavy loads
- Be in good health and able to endure extended periods of standing and bending
- Be able to work independently
- Possess a positive attitude and be able to deliver exceptional service
- Present a well groomed, polished and friendly appearance
- Be flexible and able to work split shifts that will include evenings, weekends, and public holidays
3
Mini Bar Attendant Resume Examples & Samples
- Stock and replace missing items, inspect, move and clean the mini-bars in accordance with departmental procedures and policies
- Maintain, organize, and clean assigned storerooms daily
- Maintain, track and complete daily worksheet of mini bar stock
- Ensure products in mini-bar are not expired and take the proper procedure to remove those products as necessary
- Maintain assigned mini-bar carts
- Properly complete, maintain and track inventory in assigned storerooms
- Obtain stock from warehouse and store in the assigned storerooms
- Maintain and complete assigned floors and rooms requesting mini-bar service
- Maintain the highest level of customer service and display professionalism at all times
- Communicate effectively with Mini-Bar Vending Supervisor any issues and/or concerns
- Display appropriate two-way radio etiquette at all times
- Ensure all duties found in the refreshment center inspection/attendant evaluation checklist are followed including completing assigned floors, cleanliness of assigned mini-bars, menus are present, inventory is complete, and refill reports are accurately filled out
- Follow proper guidelines on food safety per Southern Nevada Health District Guidelines and departmental policies and procedures
- Report all mini-bar concerns to management including any guest issues
- At least 1 year of guest service experience
- At least 6 months of vending/mini-bar experience
- Working knowledge of two-way radios and Timelox (Room Key) cards
4
Mini Bar Attendant Resume Examples & Samples
- Inventory all guest mini-bars on a daily basis and post the appropriate charges to the room prior to guest departure
- Clean the mini-bars on a regular basis
- Maintain a fully stocked inventory of all mini-bar items
- Previous customer service or serving experience
5
Mini Bar Attendant Resume Examples & Samples
- 8:00am-4:30pm
- Replenishing any items that were used
- Cleaning and organizing mini bars
- Assist with any guest requests in a timely and efficient manner
6
Mini Bar Attendant Resume Examples & Samples
- Obtain guest room list and begin with vacant rooms
- Assign daily work assignments and log on daily checklist
- Ensure all attendants have proper knowledge of inventories and par
- Check carts for proper inventory and restock to standard when needed
- Ensure that mini bar cleanliness and working order adhere to four diamond standards
- Post charges to account via telephone
- Replenish consumed items to standard and confirm against par list
- Ensure that all Do Not Disturbs are checked again before departure; pull the room refill list to show times
- Ensure that all work orders are completed daily and logged on the daily checklist for follow up
- Confirm progress of attendants using phone reports and daily sales reports
- Attend monthly department meetings
- Must be knowledgeable of monthly service standard, guest acknowledgement, safety and emergency procedures
- Must be knowledgeable of storeroom requisition procedures
- Must be able to push 35 lbs., product cart, and bend at the knee to check bars
- Must be able to walk up and down stairs throughout the day
- Must be able to work a varied schedule which includes working weekends and holidays
7
Mini Bar Attendant Resume Examples & Samples
- Maintain and stock the mini bars throughout the property
- Provide excellent service consistent with the property’s core service standards and brand attributes
- Proactively greet, interact, and assist hotel staff in a professional manner to foster and promote a cooperative and harmonious work environment
- Meet the demands of a fast paced environment by using good judgment and the ability to multi-task
- Assist management in ensuring proper product rotation and inventory control
- Practice teamwork, create a positive work environment, greet fellow employees and thank them when they lend assistance
- Support and follow company policies, legal requirements, and guidelines of the Collective Bargaining Agreement
- Obtain stock and store in the assigned storerooms
- Stock mini bar carts and assist with daily inventory control
- Maintain and complete assigned floors and rooms requesting Mini-Bar service
- Ensure rotation of all Mini-Bar products
- Maintain assigned Mini-Bar carts
- Own all requests and complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction
- Identify and report defects throughout the Hotel; notify supervisors immediately of hazards, injuries, equipment or processes that negatively affect the operations
- Anticipate guest needs, respond promptly and acknowledge all guests, no matter how busy or the time of day
- Be knowledgeable of Department and Hotel goals
- Be knowledgeable of Hotel information to answer guest inquiries
- Protect and utilize Hotel assets in a responsible and professional manner
8
Mini Bar Attendant Resume Examples & Samples
- Inventory minibar items in all check-out and stayover rooms
- Responsible for replenishment of minibar items in rooms
- Follows all required safety and standard operating procedures
- Communicate effectively with Restaurant Manager and Housekeeping Supervisors any issues and/or concerns
- Perform other job related duties as assigned
- Use handheld POS device to record consumed items from every room
