Coffee Resume Samples

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The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the coffee job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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MC
M Crona
Monserrate
Crona
560 Kirlin Cliffs
Dallas
TX
+1 (555) 577 0143
560 Kirlin Cliffs
Dallas
TX
Phone
p +1 (555) 577 0143
Experience Experience
Chicago, IL
Coffee Shop Clerk
Chicago, IL
Rosenbaum and Sons
Chicago, IL
Coffee Shop Clerk
  • Report product ordering/shipping discrepancies to the department manager
  • Notify management of customer or employee accidents
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Collaborate with associates and promote teamwork to help achieve company/store goals
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to preventshrink
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud to store management
Detroit, MI
Coffee Shop Supervisor
Detroit, MI
Deckow-Jenkins
Detroit, MI
Coffee Shop Supervisor
  • Supervision of the team to include attendance and performance management
  • Responsible for assigned shift, assisting in overall management
  • Assist in overall supervision of the department as outlined in manager’s job description
  • Performs shift opening and closing duties in accordance with manager's checklist
  • Maintain high standards of personal appearance and grooming, which include wearing proper uniform and name tag when working
  • Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards
  • Maintains a safe and sanitary work environment for all associates and guests
present
Houston, TX
Department Manager Caribou Coffee
Houston, TX
Sipes-Feil
present
Houston, TX
Department Manager Caribou Coffee
present
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Assists customers by: (examples include)
  • Reports to work when scheduled and on time
  • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
  • Answers the department telephone promptly when called upon, and provides friendly, helpful service to customers who call
  • Reviews orders for the day and processes accordingly. Responsible for proper inventory control (pricing, stocking, ordering)
  • Monitors temperatures of all hot and cold units for proper holding procedures
Education Education
Bachelor’s Degree in Marketing
Bachelor’s Degree in Marketing
Colorado State University
Bachelor’s Degree in Marketing
Skills Skills
  • Experience working in a coffee shop or kiosk environment
  • Work involves continuous interaction with customers and co-workers in a fast-paced environment
  • Typical motions include repetitive hand and arm movements, bending, reaching, frequent lifting, and sometimes reaching and lifting above shoulder height
  • Responsible for moving and lifting an average of 1 – 10 pounds of product with a maximum weight lifted of 35 rarely
  • Will spend the majority of time on his or her feet and stand without a break for up to 4 hours
  • May be exposed to various allergens
  • Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed
  • Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed
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15 Coffee resume templates

1

Coffee Business Operations Resume Examples & Samples

  • Applies standard project management and product development methodologies
  • Facilitates the definition of scope, project goals, and success criteria
  • Evaluates coffee quality via coffee industry standard methodology
  • Provides coffee expertise and industry knowledge to teams and business units
  • Ensures project teams have clear goals, objectives and milestones consistent with project objective and financial goals
  • Ensures effective communication takes place in the cross-functional organization including sourcing, marketing, manufacturing and operations
  • Leverages the use of the project management system in the daily and long range work flow for project and portfolio management
  • Ability to work collaboratively within a team environment of cross functional peers
  • Extremely organized, able to work independently, multi-task and manage complex projects in a highly dynamic environment
  • Strategic thinker, with well developed leadership behaviors for problem solving and driving process innovation
  • Provides leadership, negotiation, influencing, motivational, coordination, and communication skills across a diverse globally matrixed organization
  • Ensures that critical issues are identified and action plans are in place to address them
  • Clearly communicate project status, risks, and scope creep with impact to all stakeholders on a regular basis
  • Communicates critical issues to senior management
  • Coffee Industry Experience including sensory evaluation and blending (5 years preferred)
  • Experience in multi-market, multi-channel product launches (5 years)
  • New Product Introduction project-based roles (5 years)
  • Relevant experience in multiple areas of expertise within Manufacturing or Supply Chains, such as Production Planning, Engineering, Project Management, Manufacturing or related fields, preferably in the Food, Pharmaceutical or Consumer Packaged Goods Industry (3 years)
  • Building and leading teams (3 years)
  • Working with business areas to prioritize requirements in order to deliver the greatest business benefits (3 years)
  • Application of industry-based project management and new product development methodologies and tools (5 years)
  • Project management, including all elements of scope, time, cost, risk, quality, integration, procurement, human resources and communication (3 years)
  • Process improvement or new product introduction process improvement within supply chain (1 year)
2

Marketing Manager, Coffee & Innovation Resume Examples & Samples

  • Analyse Consumers, Industry, and new technology trend to identify new space
  • Understand Portfolio strategy (of brands, packs, prices & channels) and identify new opportunities
  • Understand Brand and Business Health
  • Develop new product, package and equipment
  • Analyse Financials including Value Chain and P&L
  • Create Locally Relevant New Launch Communications
  • Manage External Partners including Agencies, Designer, Consultants
3

Specialty Coffee Manager Resume Examples & Samples

  • Complete a comprehensive Internship program that covers all the in’s and out’s of running a successful Espresso Bar – from budgeting and invoicing to scheduling and recruiting
  • Work with the manager to motivate a crew of specialty coffee pros to serve up the Nordstrom experience in every hand crafted cup of coffee
  • Focus on the business goals of process improvements, growth, efficiency, profitability and compliance with company procedures
  • Support the success of the Espresso Bar by keeping the customers happy, complying with company procedures and keeping productivity up and costs down
4

Green Coffee Specialist, Global Coffee Resume Examples & Samples

  • Manages green coffee quality by tasting and evaluating flavor profile of green coffee at different stages of testing. Determines quality and appropriate usage
  • Supports consistency in manufacturing by evaluating green coffee inventories at roasting plants. Works with green coffee warehouse partners to monitor and evaluate existing green coffee inventories
  • Consults with manufacturing to determine dispositions for coffee matters such as blending decisions in manufacturing
  • Coordinates test requests of new recipes, including creation and delivery of test request, disposition of test batches, development of flavor profile description, and updates of manufacturing specifications
  • Trains and develops tasting room assistants
  • Supports tastings and SSC activities as needed
  • Experience with food/coffee tasting or using other sensory stimuli (2-5 years)
  • Experience and knowledge of coffee roasting (1 year)
  • Basic skills in Microsoft Office Suite
  • Ability to provide direction and guidance to others
  • Proficiency in Microsoft Word, Excel, Access and Windows
  • Strong knowledge of Starbucks production taste profiles
  • Understanding of coffee production and manufacturing
5

Replenishment Planner, Coffee & Lobby Resume Examples & Samples

  • Manages ongoing store replenishment orders to balance store demand with business unit objectives, cost and supply
  • Progressive supply chain planning experience - 2 years
  • Preferred BA/BS degree and knowledge of APICS, Lean, Six Sigma and/or other Supply Chain Planning or Continuous
  • Proficiency in Microsoft Excel and Access
  • Strong analytical, quantitative and problem-solving skills
  • Effective presentation and influencing skills
6

Product Manager, Coffee Resume Examples & Samples

  • Strong analytical and strategic thinking ability
  • Strong knowledge of marketing fundamentals
  • Solid project management experience
  • Exceptional verbal and written communication ability
  • Leads and inspires cross-functional teams
  • Effectively manages ambiguity and thrives in a fast-paced, entrepreneurial environment
7

Planning Program Lead, Coffee Lobby Resume Examples & Samples

  • Leverage advanced knowledge of ASCP (Advanced Supply Chain Planner) Oracle module to drive system development, implementation and sustainment
  • Provide best practices and knowledge transfer to global client teams in support of complex software implementation with full responsibility for development and enhancements, applying formal project management methodologies
  • Manages all phases of appropriate Supply Chain projects, including planning design, development, testing, implementation, documentation, communication training and closure. Ensures that the project achieves the expected results on time and within budget
  • Development of complex queryset and heavy-volume data analysis functionality within existing user applications such as Excel, Access and Visual Basic for Applications. Troubleshoot within user interfaces for enterprise applications, such as Oracle
  • Usage of various diagnostic tools and scripts to diagnose production and user reported issues
  • Expands existing cross-functional processes to improve supply chain support. Management of team's code library, tool and process documentation
  • Develops, implements and provides ongoing training for end users. Communicates applicable processes, procedures and write and/or review technical documentation as required. Ensures alignment of process audits in compliance with business standards
  • Establishes and implements data accuracy procedures. Resolves all data discrepancies through determining the source of the inconsistency and tracking issue resolution
  • Works independently to control data integrity as defined in the Standard Operating Procedures (SOP's) manual. Resolves data and timing concerns as needed
  • Key liaison with Global Technology partners to implement system enhancements. Communicates and assists users in understanding implications. Supports systems testing and implementation
  • Serves as subject matter expert on cross-functional teams and projects to support key business objectives. Represents business unit data requirements or educates on data availability and appropriateness. Leads cross-functional teams to resolve process issues and determine more effective procedures to support business needs
  • Mentors, coaches and trains others within group, applicable SCO partners, and business units on the use of processes and systems
  • Advanced knowledge of ASCP (Advanced Supply Chain Planner) Oracle module (5 years)
  • Working knowledge of Microsoft Office Suite (5 years)
  • Supply Chain experience (3 years )
  • Experience with maintaining large amounts of complex data and ensuring data quality (5 years)
  • End user support experience (5 years)
  • Advanced knowledge of relational databases and enterprise-wide system interfaces (5 years)
  • Experience with SQL (Structured Query Language) and VBA (Visual Basic for Applications) (4 years)
  • Training development and delivery (4 years)
  • Relevant functional/business process experience (5 years)
  • Strong verbal and written communication skills enabling the persuasive presentation of proposed solutions and the delivery of effective end user training
  • Bility to work effectively in a self-directed manner and as part of the team
  • Ability to influence stakeholders
  • Ability to lead multi-faceted teams, provide clear priorities and expectations
  • Ability to drive change and effectively leads teams through significant ambiguity
  • Highly motivated, credible, self-driven professional whose sense of urgency, leadership and good judgment drive the success in an uncertain environment with changing priorities
  • Ability to manage multiple priorities, think on their feet, and execute with speed
  • Independent decision maker in a fast-paced and demanding environment
  • Provide thought leadership around industry best practices for improving efficiencies and profitability
  • Effective customer service skills
  • Ability to lead cross functional teams in resolving process concerns and drive process improvement initiatives
  • Knowledge of business requirements management
  • Experienced in system end user support
  • Understanding of functional area of business and work flow process
  • Ability to collaborate using domain expertise to drive consensus for cross functional end user process solutions
  • Ability to effectively utilize available tools and resources to resolve issues
  • Ability to design and create moderately complex tools, reports, and data outputs to support the business unit or department
8

Coffee Marketing Manager Resume Examples & Samples

  • Develop LRP and ABP, based on strong customer, consumer and market understanding in close collaboration with the bottlers
  • Undergraduate degree but masters preferred
  • Marketing role at manager level
  • Key account commercial/customer experience preferred
  • 5 years direct P&L responsibility
  • Experienced in working for or closely with bottling partner
  • People management within matrix organisation and virtual working
  • Proven experience at managing diversity, working across multiple geographies/cultures
  • Proven record of delivering increased revenue and volume and improving brand love
  • Management within a new multi-market Business Unit. This role has to lead, align and synergise a complex variety of markets although focus will be on Norway, Sweden, Belgium and Iceland
  • Managing the P&L in a 50:50 model with the respective bottling partner. Challenge resides in demonstrating to bottlers the value of TCCC contributions to the business, when all assets (equipment, sales force) sit with the bottlers and DME budgets are small
  • The Hot Beverages business is relatively young and relatively small compared to our core brands. Consequently the holder of the role needs to be prepared to punch above his weight and influence the business priorities in his favour
  • The Hot Beverages business is a Business-to-Business model. Therefore it requires an entrepreneurial mind-set that is different from the other marketing roles
  • Lead franchise marketing- and commercial teams in implementation of business plans
9

Brand Manager, Starbucks Packaged Coffee Resume Examples & Samples

  • Working knowledge of financial planning, forecasting assortment planning and inventory management
  • Strong knowledge of marketing vehicles and marketing fundamentals
  • Ability to work both independently and as part of a team
10

Coffee Quality Technician Resume Examples & Samples

  • Evaluates and documents quality of finished goods and raw materials. Reports quality conditions as needed
  • Evaluates condition of the manufacturing facility and warehouse space to ensure compliance to regulatory and HACCP requirements. Audits programs in support of quality objectives
  • Maintains a clean and organized working environment. Follows safety regulations. Participates in process improvement activities. Meets performance schedules
  • Maintains product quality through adherence to Good Manufacturing Practices (GMP) and Hazard Assessment and Critical Control Points (HACCP) guidelines, product specifications and quality procedures by monitoring and documenting compliance to quality parameters
  • Participates in the maintenance and development of plant quality programs in support of HACCP. Provides training and education of quality-based programs to manufacturing partners
  • Operation of manual and automated analytical equipment (1 year)
  • Regulated food manufacturing environment with familiarity of Good Manufacturing Practices (GMP) standards (1 year)
  • Scientific method and report writing (1 year)
  • Gathering, recording and reporting on operational and quality metrics, through manual or automated systems
  • Analytical skills
  • Ability to read, write and understand polices, guidelines, specifications and safety standards
  • Ability to work independently and make decisions with minimal supervision
  • Mechanical/Technical Aptitude to troubleshoot minor equipment failures and make minor adjustments
  • Familiarity with American Institute of Baking (AIB), Good Manufacturing Practices (GMP), and Hazard Analysis
  • Basic skills in Microsoft Windows and internet applications
  • Ability to work in accordance with quality, safety, and sanitation standards, policies and guidelines
11

Brand Concept Director Coffee Category Resume Examples & Samples

  • 7-10 years of experience working in Retail/CPG/Food Service experience. Retail Coffee, Food & Beverage experience a plus as well as management/supervising people
  • P&L Experience and a proven track record managing businesses
  • Successful track record re-positioning and building brands
  • Bachelor’s degree required, MBA preferred
12

Senior Manager Coffee Quality Operations Resume Examples & Samples

  • Assists in developing vision and strategy for the department and provides vision and leadership for the team
  • Responsible for developing cup quality profiles and specifications for green coffee across the enterprise
  • Evaluates global green and roasted coffee quality for Starbucks coffee department- Develops and implements strategies to optimize the use of constrained supply chains and implement new supply chains. Leads key stake holder conversations to gain consensus on coffee use and identify supply chain needs
  • Drives cross-functional collaboration with SCTC and SCO Planning to manage they green coffee position
  • Works with Starbucks Coffee Trading Company (SCTC) buying and quality teams and the business units to identify and validate sources and demand for new coffee types and usages within Starbucks quality standards
  • Coffee industry, including Arabica coffee origin experience and Arabica quality management (10 years)
  • Knowledge and deep understanding of Starbucks production and product flavor profile (10 years)
  • Expereince in developing and implementing programs across business units, setting direction and influencing senior business leaders (10 years)
  • Sensory or tasting experience (10 years)
  • Partner development and management (7 years)
  • Management, team leadership and business experience (10 years)
13

Regional Manager Specialty Coffee Resume Examples & Samples

  • Maintain and manage the coffee region by monitoring store presentation throughout the region and implementing strategies and action plans
  • 3-5 years experience in coffee management
  • Enthusiastic about coffee
14

Senior Manager Coffee Resume Examples & Samples

  • Collaborate with the Global/ WEBU team in Supply chain/ Procurement topics. Support setting up according information procedures & processes into Franchise operation level
  • Manage quality assurance and blend/equipment development initiatives in collaboration with the R&D center, technical and local roasters to ensure requested quality at all times
  • Ensure with Bottling teams in Strategic Marketing, AfH and Vending that sufficient resources are available to execute against agreed ABP initiatives
  • Ensure that business model and NSR stream opportunities will be shaped to guarantee a profitable hot beverage business in Germany for all partners
  • Identify the 2-3 initiatives that have the biggest positive impact on achieving agreed ABP in Chaqwa markets (e.g. securing local testimonials to enhance quality perception of Chaqwa brand, trying new ways of supporting the brand in an saturated market; ensuring dedicated capacities in support functions & needed invests on bottling partner sides)
  • Revisit and set-up business cases
  • Set-up the appropriate routines, tracking’s and processes to manage the German hot business
  • Be an integral part of the Stills team
  • Leader of Self
  • Deep practical understanding of German Coffee market, its trends, the competition and the Consumers – 5 years
  • Profound knowledge of product, origins, supply chain, processes within hot beverage business
  • Good commercial/ customer understanding  profound experience preferred
  • Understanding of different Service / Machine models
  • Proven record of delivering increased revenue / volume strategies & propositions
  • Track record of practical experience in building ground-breaking Business/ Marketing plans including brand love driving propositions and sell-in stories
  • 5 years direct P&L responsibility & profound financial knowledge
  • Budget/ Project/ Agency Management
  • Delivers results/ getting things done
  • Entrepreneurial: ability to find new solutions with limited resources
  • Able to self-responsible operate in complex situations and lead cross-functional project-teams
  • 1) The Hot Beverages business is relatively young and relatively small compared to our core brands. Consequently the holder of the role needs to be prepared to punch above his weight and influence the business priorities in his favour
  • 2) The Hot Beverages business is a Business-to-Business model. Therefore it requires an entrepreneurial mind-set that is different from the other marketing roles. Thorough analysis has to be balanced with a speed to market
  • 3) Managing the P&L with the respective bottling partner. Challenge resides in demonstrating to bottlers the value of TCCC contributions to the business, when main assets (equipment, sales force) sit with the bottlers and DME budgets are small
  • Accountability for the development and implementation of the New growth strategic fields
  • Prioritisation of resource allocation across roll-out markets while making sure that core market continues on strong growth trajectory
  • Lead cross-functional System teams including commercial, sales, marketing franchise, finance and bottlers
15

Marketing Manager Coffee Resume Examples & Samples

  • Develop new business platform strategy
  • Communicate Innovation initiatives with System
  • Min of 7 years relevant working experience in FMCG Company, preferably with F&B experience, innovation experience
  • Bachelor’s degree in Marketing or related discipline, MBA is preferable
16

Regional Specialty Coffee Manager Resume Examples & Samples

  • Hire, train and monitor the development of a team of employees throughout the region
  • Efficiently manage labor needs to meet service and cost guidelines
  • Grow profitable sales in accordance with budgeted guidelines
  • 3-5 years experience in food and beverage service with specialty coffee management
17

Manager Coffee Quality Resume Examples & Samples

  • Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results
  • Supports the implementation of company programs to ensure the success of the Company
  • Assumes responsibility of cup quality alignment with Starbucks Coffee department and global roasting plants
  • Evaluates all coffee type samples
  • Evaluates green coffee quality at the Starbucks Support Center and roasting plants
  • Manages tasting room assistants
  • Supervises tasting room assistants through monitoring and evaluating sample roasts and inspections
  • Coffee industry, including Arabica coffee origin experience and Arabica quality management - 5 years
  • General business experience - 2 years
  • Knowledge of coffee products, preferably specialty coffee
  • Local languague skills required in some markets
  • Ability to apply knowledge of multidisciplinary business principles and practives to achieve successful outcomes in cross-functional projects and activities
18

Call Centre Coffee Specialist Resume Examples & Samples

  • Helping customers with their queries, complaints & questions
  • Acting as a brand ambassador for Nespresso
  • Excellent communication, customer service and sales skills
  • Providing front line technical support in order to resolve issues
  • Ensuring total customer satisfaction to ensure repeat sales
  • Monitoring buying patterns and alerting customers to other products or special offers
19

R&D Specialist on Coffee Taste Chemistry Resume Examples & Samples

  • Develop and Execute Science & Technology Strategies in field of specialization/expertise
  • Build the knowledge and the expertise needed to link consumer preferences and manufacturing performance to product/process chemistry
  • Leveraging of external partners and novel suppliers to propose new ideas/activities/methods
  • Delivering on the priorities in link with key sensory attributes
  • Contribute and actively promote knowledge transfer within R&D community through participation to workshop
  • Actively participate to internal networks and experts communities to leverage knowledge across product categories
  • Promote Nestlé research through active participation to scientific symposia and publications in peer reviewed journals
  • Develop new methods to bring further the molecular understanding of product attributes
  • PhD in Food Chemistry, Taste Chemistry, Biochemistry or equivalent
  • Minimum 7 years of R&D in a food company or a relevant academic experience
  • Knowledge on coffee bioactives/taste active compounds including formation pathways & molecular understanding
  • Scientific and technical experience in advanced analytics used (liquid - chromatography – mass spectrometry)
  • Strong networking, ability to work in teams with transversal leadership qualities
  • Basic knowledge of quality, safety and hygiene requirements
  • French will be a plus
20

R&D Specialist Coffee Aroma Resume Examples & Samples

  • Drive development & implementation of state-of-art aroma analytics to enable molecular understanding of consumer preference drivers
  • Scout scientific literature to follow latest trends in the area of aroma analysis
  • Optimize existing and develop new methods for aroma isolation & characterization (GC-O; SPME, DHS, SAFE, GC-MS)
  • Build-up strong product & process related aroma expertise to accelerate development of innovative products/processes for coffee & beverage businesses in response to consumer needs
  • Propose and drive competence building projects and flavor related project activities to accelerate product development
  • Leverage flavor expertise across product categories, promote collaboration with internal and external partners and assure proper knowledge management
  • Insource knowledge through networking with external partners (universities, Flavor houses etc.)
  • PhD in Food chemistry, flavor chemistry, biochemistry, or other food-related field
  • Minimum 3-5 years of R&D or academic experiences
  • Knowledge of chromatographic techniques (mainly GC/MS; GC-MS/MS, GC-O)
  • Knowledge of on-line methods (e.g. PTR-MS) is an advantage
  • Knowledge of coffee aroma including formation pathways & molecular understanding
  • Very good command of English, French a plus
21

Coffee Shops Resume Examples & Samples

  • Monitoring labor and cost of goods (COG)
  • Reviewing and approving all weekly schedules for units managed
  • Training baristas and must adhering to University and branded policies and procedures
  • Must possess a strong understanding of hospitality
  • Critical thinking skills are vital to be successful in this position
  • Ability to organize and prioritize a variety of tasks/projects
  • Strong written, verbal, and interpersonal communication skills
  • Must be able to lift up to 60 pounds on occasion, with or without reasonable accommodation
  • Barista and coffee cafe experience
22

Coffee House Night Server Resume Examples & Samples

  • Allergen Awareness Certified, as required by the Commonwealth of Massachusetts or be able to achieve within six months of employment
  • 1+ year of retail & food preparation experience
  • Strong organizational and interpersonal skills, as well as the ability to multi-task and function efficiently in a fast pace environment
23

Coffee Shop Attendant Resume Examples & Samples

  • High school diploma
  • Flexible and long hours sometimes required
  • Fully bilingual (English & Spanish)
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. *Ability to stand during entire shift
  • Must possess a valid Health Certificate and throat culture and Good Conduct Certificate
24

Coffee Break Attendant Resume Examples & Samples

  • Set up hot and cold stations, displaying food, condiments, glassware, and supplies in an aesthetic manner
  • Check Coffee Break stations and Kitchen areas for cleanliness, proper set-up, and sufficient supplies and equipment
  • Anticipate guests’ needs and respond promptly
  • Provides guests with exceptional service in order to achieve customer satisfaction
  • Remove and restock all unused items
  • Must be able to work 2pm - 6pm, weekends, holidays, and special events, as needed
25

Senior Coffee Speacialist Resume Examples & Samples

  • Introducing and educating new customers to the Nespresso brand
  • Support the completion of the on-boarding process of all new employees
  • Partnering with the Stock Controller to achieve stock control targets
  • Proven sales and customer service skills
  • High level of organisational skills and strong attention to detail
  • Exposure to a fast paced environment within a customer facing role
  • A professional attitude, excellent personal presentation and the ability to embody our sophisticated approach
26

Coffee Expert Based Resume Examples & Samples

  • Tourism studies will be considered as a plus
  • More than 5 years working experience as a barista; strong coffee
  • SCAE certification and/or distinctions in baristi championships will be
27

Coffee Specialist Resume Examples & Samples

  • Understanding and anticipating consumer’s expectations and requirements
  • Escorting them through the sales process
  • Developing their understanding and participation in the Nespresso universe (coffee, machines, accessories, service)
  • Assuring cash procedures
  • Bachelor’s degree ideally in a business-related field
  • 2-3 years experience in direct customer sales of high value-added products & services
  • Fluency in Greek and English
  • Excellent service-orientation and communication skills
  • Initiative and Integrity
  • Problem identification and solving
28

Coffee Expert Based Resume Examples & Samples

  • More than 5 years working experience as a barista; strong coffee knowledge
  • SCAE certification and/or distinctions in baristi championships will be considered as a plus
  • Good communication and presentation skills, self-motivated, team player, coffee lover, impactful
  • Proactive cooperation, initiative, results focus
  • PC knowledge (MS office)
  • Ability to travel often, Driving license
29

Unit Manager Coffee Shops / Cyber Cafes Resume Examples & Samples

  • Proven track record of catering experience gained in a multi-site restaurant and / or coffee shop / retail environment with a proven ability to innovate and introduce new products and services
  • Experience of operating conference / function and / or event services for large numbers
  • Substantial experience of effectively managing and motivating a team, with an ability to plan the work of a team, reacting to changes in workload and priority. You will also have experience of dealing with performance and welfare issues
  • Ability to communicate detailed and complex information effectively and professionally with a wide range of people
  • Evidence of ability to explore customers’ needs and adapt the service accordingly to ensure a quality service is delivered
  • Evidence of ability to solve expansive problems using initiative and creativity; identifying and proposing practical solutions and resolving problems with range of potential outcomes
  • Ability to make decisions and have good organisational skills, including planning skills
  • Broad knowledge of health & safety issues including risk assessments
  • Experience of working within a budget, dealing with financial issues and following financial procedures
  • NVQ 3 or above / A-Levels or equivalent
  • Experience of gathering, researching, analysing and reporting information
30

Senior Coffee Quality Operations Specialist Resume Examples & Samples

  • Manages green coffee quality by tasting and evaluating flavor profile of green coffee at different stages of testing
  • Determines quality and appropriate usage
  • Communicates results and quality issues throughout approval process
  • Supports consistency in manufacturing by evaluating green coffee inventories at roasting plants
  • Consults with manufacturing to determine dispositions for coffee matters such as blending decisions
  • Works cross functionally with SCO Planning, Roasting Plants, and SCTC Trading/Quality to ensure green coffee is deployed appropriately across network
  • Manages operational and development projects as needed supporting Global Coffee Quality
  • Manages tactical green coffee position for roasting plants and green coffee warehouses
  • Makes recommendations to quality manager and coffee leadership for strategic recipe planning based on current/future qualities and inventories
  • Executes recipe changes for all coffee blends
  • Experience with coffee tasting or using other sensory stimuli (5 years)
  • Experience with inventory management and quantitative calculations (3 years)
  • Experience and knowledge of coffee roasting (5 years)
31

Pricing Manager Coffee Resume Examples & Samples

  • Orchestrate the maintenance and delivery of the Commercial Innovation roadmap, across all stakeholders, for the countries in scope. Be able to coach BMC stakeholders on Commercial innovation requirements
  • Translate a sub category pricing strategy into a product pricing strategy. Work closely with the countries and the pricing officer (in a market) to define the best range build up per BMC to optimize business value extraction
  • Translate a sub category distribution strategy into a product distribution strategy. Work closely with the countries and the pricing officer (in a market) to define the best distribution and channel mix per BMC to optimize business value extraction. Develop a strategy for new channels
  • Coach people to create the right detailed supply & demand plan per SKU for a BMC, using historical sell-out data, market growth/decline figures and retail dynamics as underpinning. Coach people to smartly phase-in/out key SKUs/product ranges to beat competition
  • Ensure all key BMC stakeholders continuously manage performance to anticipate and mitigate any potential deviation through scenario planning, as early as possible. Involved in target setting for BMC's & coach BMC's to select appropriate Growth Initiatives based on objective measurements (eg. MROI) to achieve the BMC plan
  • Coach others; explaining the linkages throughout the BMC plan, LMAP, LSAP & Strategic Account Plan and constructively challenge the choices made in all these plans also coaching people on making the right priorities in terms of growth initiatives, specific activities, BMC enablers and KPIs & targets
  • Challenge/coach people on each line of the P&L of the BMC plan, to maximize CSG% and ISM%
  • At least 6 years of international finance/marketing/sales/commercial experience with fast moving and/or durable consumer goods. You have a general understanding of marketing and deep understanding of retail market dynamics. Experience in pricing is a clear extra
  • A university level education (master, bachelor or MBA) in the area of Business/Commerce/Strategic Marketing
  • Demonstrated that you can think conceptually from a broad business perspective taking both strategic as well as operational aspects into consideration
  • Exposure to a multicultural environment within the framework of a complex matrix organization
  • Strong communication and personal skills and ability to align stakeholders, market initiatives and business plans across countries and functions
  • Fluent English - written and spoken
32

Boutique Coffee Specialist Specialist Vânz ri Resume Examples & Samples

  • Participate in regular team briefings, meetings and on the job coaching sessions organized by the Boutique Management
  • Inscribe new Boutique customers, open their account, present the Boutique and Club services, and assist them in their selection during their purchases
  • Professional experience in direct customer sales preferably premium products is a plus
  • Customer & service orientation
  • Willingness to work with challenging hours incl. evening and weekend shifts
  • Good command of English
33

Boutique Coffee Specialist Resume Examples & Samples

  • Welcome the Boutique customers and identify their needs
  • Ensure that the Boutique is clean (well-ordered, correct equipment, properly presented)
  • Initiate Club members to the art of coffee tasting and develop their curiosity about our full range
  • Experience in direct customer sales preferably premium products
  • Demonstration skills
  • Attention to details
  • Cash management
  • Safety & quality management
  • Interest in coffee would be an advantage
34

Marketing Product Manager Coffee Resume Examples & Samples

  • Manage coffee development projects concentrating in the following areas: Coffee; Packaging and Coffee related communication content
  • Liaise with all relevant departments/markets to ensure the quality, the consistency and the success of the developments related to his projects
  • Coordinate the development of communication tools with specialized teams
  • Manage the budget allocated to his projects
  • Marketing Degree
  • Minimum 5 years’ working experience in product development, gained in premium FMCG or luxury companies, preferably at central level
  • Good knowledge of Excel, PowerPoint and MS Project
  • Excellent writing and editing skills
  • Fluent in written and spoken english
35

Buyer, Co-pack-coffee Resume Examples & Samples

  • Implement the agreed Portfolio Strategy’ according to agreed business processes in line with global strategy
  • Drive Regional strategy execution and ensure cost out projects are implemented in all operations factories on time
  • Align optimal portfolio strategy with internal stakeholders (Supply Chain, R&D, Marketing, Finance)
  • Ensure Procurement Spend Portfolio spend is leveraged in improved contracts / agreements at lowest possible total cost
  • Develop supplier partnerships to identify and develop ongoing total cost reductions
  • Build annual budget
  • Strong entrepreneurial, project management and financial skills (data and specifications analysis)
  • Skilled in the use of Microsoft Outlook, Word and PowerPoint
  • Experience or affinity with key (procurement) computer technology and systems e.g. ESO, Ariba
36

Arabic Coffee Maker Resume Examples & Samples

  • Report to work on scheduled time, wearing the proper uniform and nametag at all time
  • Inform Guests about all other hotel services and promotions whenever engaging with them in the lobby area
  • Maintain good working relationships with all fellow Colleagues
  • Prepare coffee trolley in anticipation of the day’s business. Stock work area with Arabic coffee pots, Cups, Napkins, Dates and all other Arabic Sweets
  • Ensure all operating equipment is clean and polished
  • Preset trays and tables
  • Attend Guest Services meetings in a timely manner
  • Have knowledge of all VIPs in house
  • Break down Arabic Trolley when done and storing equipment properly
  • Restock and refill condiments
  • Clean work stations and areas
  • Adjust days off in accordance to business levels
  • Handle Guests’ requests / complaints, report them to the leaders on duty and carry proper follow up
  • Present in the lobby while on shift
  • Maintain communication with Guest Services Leaders
  • Previous experience as a Coffee Man preferred
  • Ability to focus attention on Guest needs, remaining calm and courteous at all times
37

Senior Mgr, Coffee Resume Examples & Samples

  • Lead to develop Georgia TM NRTD growth strategy and business plan
  • Lead to execute planned annual business plan
  • Develop commercial plans by closely working with CL, FO and bottling partners
  • Plan and deliver new premium menu and new generation equipment plans for NRTD by closely working with R&D, technical, CL, and bottling partners
  • Day to day brand situation analysis and presentation material development
  • Short-term business plan and brand strategy development - Assessment of current brand business growth opportunities by leveraging consumer & commercial researches and insights which are provided by consumer & commercial knowledge & insights / idea generation / business case development
  • Develop and coordinate cross-functional brand project plans and critical paths in order to ensure timely in-market commercialization of breakthrough innovations Brand Plan Execution
  • Develop value-based relationship with bottlers and the Coca-Cola Customer Marketing Company to work effectively
  • Organize and coordinate project logistics and resources on a regular basis to meet deadlines and maintain quality: Work with Research & Development for new products development or formula renewal, Collaborate with IMC team groups to develop communication/ Promotion/ MD plan to direct their work activities in order to generate concepts for effective execution of marketing programs
  • Deliver results oriented mindset
  • Good leadership and communication skills to involve cross functional teams
  • Strong project management and interpersonal skills
  • Innovative mind set. Out of box thinking and problem solving skills to enabling hose ideas
  • Skills to analyze complex Consumer /Market data and Form recommendation
  • Thorough understanding of Coca-Cola System business / value chain
  • Basic financial skills to be able to judge business attractiveness and engage the system
  • Good Power Point, market data development and storytelling skills
  • 2-3 years of experience in the area of Marketing or Channel Planning in TCCC
38

Brand Manager, Seattle s Best Coffee Resume Examples & Samples

  • 3 or more years of experience in a role supporting marketing, brand management or product management
  • 3 or more years of experience in a role leading the development of new or existing products or strategies from conception to implementation
  • Ability to analyze business trends and financial metrics, including sales, return on investments, and profit and loss
  • Must be able to work in a matrix environment, able to collaborate cross functionally, and be a strong team player
  • Strong organizational and problem solving abilities
39

Clerk Coffee Bar Resume Examples & Samples

  • Models and upholds Caribou’s & Hornbacher’s policies, practices and standards
  • Trains and Coaches part-time team members
  • Ability to be friendly, courteous, professional and maintain composure in dealing with customers and co-workers
40

Service Manager Coffee Resume Examples & Samples

  • Participate in a Cost of Non-Quality (CoNQ) project involving: creation of a service platform for customers to provide them with solutions in case of an error, preventing break down of parts of coffee machines and research how to reduce repair costs
  • Contribute in the project about taking care of after sales revenues by consumable accessories and upgrades
  • Support the team to add value in Innovative Business models for example by introducing a lease plan
  • Drive connected and digital requirements in future product platforms as key enabler to generate new sources of revenue
  • Participate with other senior business managers to establish strategic plans and objectives
  • Make final decisions on operational matters and ensure effective achievement of business objectives
  • Work on complex issues where analysis of situations or data requires an in-depth knowledge of the company
  • Participate in corporate development of methods, techniques and evaluation criteria for projects, programs, and people
  • Ensure budgets and schedules meet corporate requirements
  • Develop territory plans and participate in strategic and tactical business planning
  • Regularly interact with executives and/or major customers
  • Interact frequently which involves special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization
  • Direct and control the activities of a business through several department managers within the company
  • Have overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods
  • Manage other Managers – usually more than one
  • After sales experience including familiarity with handling repairs
  • Digital knowledge and you are able to connect online
  • A proven track record in financial/analytical thinking
  • Strong communication and personal skills including the ability to manage non-hierarchical relations
  • Perseverance and you are a self-starter who is results oriented
  • Experience with business modelling and proposition creation
  • Lean experience which is shown through various projects within previous functions
  • Experience with program and project management
  • A Master’s degree in combination with >10 years of related experience
  • To be able to work in a multicultural environment within the framework of a complex matrix organization
  • To be able to write and speak English fluently
41

Product Manager, Reserve Coffee Resume Examples & Samples

  • At least 5 years of progressive experience in product or brand management
  • MBA preferred
  • 2 or more years of experience in a role supporting marketing, brand management or product management
  • 1 or more year(s) of experience in a professional role managing a budget
  • 2 or more years of experience in a role leading the development of new or existing products or strategies from conception to implementation
42

Senior Coffee Quality Development Specialist Resume Examples & Samples

  • Manages coffee quality by tasting and evaluating flavor profile of green coffee at different stages of testing and development
  • Supports R&D for all coffee products, coffee blends and recipes in all plants including 3rd party locations
  • Mentors specialists and tasting room assistants through monitoring and evaluating sample roasts and inspections. Sets direction for work flow and supports coffee quality managers
  • Supports consistency in manufacturing and manages established flavor profile of production roast coffees by setting upper and lower limit standards
  • Tastes ranges of production coffees
  • Monitors coffee roast ranges throughout crop cycle year
  • Participates in development of group coffee matrix, blending and tasting effects on flavor profiles
  • Updates and delivers manufacturing specifications
  • Supports product development and coordinates across business channels and plant operations
  • Skills required
  • Experience with green coffee handling (5 years)
  • Experience with tasting or using other sensory stimuli (5 years)
  • Experience or knowledge of coffee roasting (5 years)
  • Education (ideal education level or degree): Bachelor Degree, Agronomy, Food Science
43

Radiology Technologist Coffee Rd Resume Examples & Samples

  • Required to obtain a fluoroscopy permit within 1 year of hire
  • Graduate of a JRCERT approved or accredited school of Radiology Technology
  • Current BLS for Healthcare Providers card is required
  • Radiology Technologist experience preferred, new graduates are welcome
  • Ambulatory healthcare experience preferred
  • Experience with CR, DR, PACs, and equipment from a wide variety of manufactures is desirable
  • Must be knowledgeable of technical factors and radiographic views
  • Knowledge of age-specific criteria for population served is required
  • The individual must possess the ability to perform a variety of technical procedures that require independent judgment, ingenuity and initiative to effectively and efficiently complete all imaging referrals
  • Must be able to organize work assignments, maintain accurate and complete records
  • Able to maintain a high degree of accuracy in procedural detail
  • Operates equipment in an appropriate manner, identifies problems and makes modifications, and ensures specific requirements and responsibilities of each procedure performed are met
44

Coffee Shop Manager Resume Examples & Samples

  • Responsibility to ensure that the highest standards of food quality, presentation and service are maintained
  • The supervision of the catering team to include attendance and performance management
  • Training of the catering team
  • Ensure health and safety rules are observed at all times
  • Previous management experience within a similar environment
  • Proven team management/leadership skills and financial acumen
45

Coffee Shop Manager Resume Examples & Samples

  • To plan, organise and monitor controls of food quality, presentation and service
  • Customer comes first approach
  • To achieve and maintain the food cost within the unit
  • To ensure all team members are working inline with current legislation at all times
  • To manage and coach the team, to carrying out all of their training and development needs
  • Previous Catering experience within a same/similar environment
  • Supervisory/Management experience
  • Basic Food Hygiene and basic Health and Safety certificates
46

Student Boutique Coffee Specialist Woluwe Resume Examples & Samples

  • Acquire expertise and give briefings : Become a coffee/machine/guidelines/stock expert through regular training. Be able to transmit this expertise to the other persons of the team through briefings
  • French /Dutch/English
  • Expertise in oral communication for each type of customer (open minded, ability to listen, understanding of customer’s needs and ability to capture customer’s interest)
  • 1-2 years of commercial experience (customer relations & sales) in a premium brand boutique/company
  • Courtesy and maturity
  • Ability to multi tasks, attention to detail
  • Stress resilience
  • Strong interest in our products and in coffee in particular. Flexibility and willingness to work in a shift planning environment (Friday: 11u-19u30, Saturday: 10u-18u30)
  • HBO education level or equivalent by experience
47

Fixed Term Senior Coffee Specialist Resume Examples & Samples

  • Delivering 5 star customer service
  • Meeting both personal and team based KPI's Selling our range of products
  • Overseeing staff breaks and ensuring the floor is staffed appropriately
  • Participating in Boutique Assessment audits
  • Leadership skills or a desire to develop
48

Jackrabbit Coffee Attendant Resume Examples & Samples

  • Anticipate guests needs
  • Support overall operation in a flexible manner
  • Act as ambassador for the entire Jackrabbit crew
  • Be able to make really delicious coffee drinks!
  • Be able to obtain an OLCC card
  • Work closely with the wait staff throughout guests' dining experience
  • 1 year minimum espresso experience
49

Coffee Shop Clerk Resume Examples & Samples

  • Recommend coffee shop items to customers to ensure they get the products they want and need
  • Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
50

Coffee Shop Clerk Resume Examples & Samples

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within thedepartment and throughout the store
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to preventshrink
  • Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs aremaintained
51

Deli Coffee Shop Clerk Resume Examples & Samples

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Offer product samples to help customers discover new items or products for which they inquire about
  • Inform customers coffee shop specials
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible) to prevent shrink
  • Adequately prepare, package, label and inventory ingredients in merchandise
  • Properly use kitchen equipment, espresso machine, blender , computerized scale, steamer, etc
52

Coffee Shop Attendant PRN Resume Examples & Samples

  • Education:Some High School required. Minimum 10th grade completion
  • Experience:Coffee Shop or Food Service experience required
  • Skills:Knowledge of standard restaurant practices and basic kitchen sanitation methods. Ability to interpret and follow oral and written instructions. Must have acceptable standards of personal cleanliness. General mathematics skills in order to appropriately collect money and make correct change for customers. Ability to perform work requiring considerable standing and medium-heavy physical effort
53

Coffee Processing Coordinator Resume Examples & Samples

  • Safely operate a forklift and other material-moving equipment
  • Prepare machines for startup and shutdown, and operate and maintain machinery, including our particle distribution analyzer
  • Assure the production process runs smoothly by performing all duties of a green bean loader, blender, flavor blender, and grinder
  • Perform scheduled maintenance on equipment (with assistance of a maintenance tech)
  • Performance computer transaction in PeopleSoft/SAP
  • Follows all policies, procedures, ergonomic standards and safety requirements directed by Keurig Green Mountain and the department
  • Performs other duties as requested by management
  • One to two years’ experience in fast-paced manufacturing environment
  • One to two years’ certified forklift experience
  • Bronze or higher National Career Readiness Certificate (preferred)
  • Working knowledge of inventory control systems
  • Working knowledge of all Microsoft Office applications
  • Basic knowledge of mechanics (machine operator experience preferred)
  • Ability to work a flexible schedule with overtime, and function positively in a team environment with little to no supervision
54

Supv Coffee Bar Resume Examples & Samples

  • Ensures proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and monitoring product flow
  • Answers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to the Store Director as appropriate
  • Maintains confidentiality concerning associates, store sales and other Company information
  • Occasionally reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 55 lbs. Bends, stoops and reaches frequently and occasionally climbs ladders. Pushes and pulls fully loaded hand trucks, six-wheeler carts and pallet jacks
55

Coffee Break Attendant / Server Resume Examples & Samples

  • Prepare food for stations, including coffee and cream/milk carafes
  • Obtain proper linens from Laundry
  • Anticipate guests’ needs; respond promptly. Provides guests with exceptional service in order to achieve customer satisfaction
  • Practice “clean as you go” techniques of service, keeping the station clean, neat, and supplied at all times
  • Wrap and take all perishable food items to the kitchen
56

Coffee Clerk Resume Examples & Samples

  • Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions and make suggestions regarding products sold within the department and throughout the store
  • Prepare and provide coffee drinks and related products according to customer's requests using proper equipment
  • Inform customers of department specials
  • Recommend items from within and from outside the Department to customers to ensure they get the products they want and need
  • Use all equipment in such as the refrigerators, freezers, and microwave and espresso machine according to company guidelines
  • Prepare foods according to the food temperature logs and preparation instructions
  • Regularly lift/carry 10-50 pound items
  • Display a positive attitude and sense of urgency
  • Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud
57

Coffee Shop Clerk Resume Examples & Samples

  • Label, stock and inventory department merchandise. Do they have to do this as well?
  • Knowledge of basic match (counting, addition, subtraction)
  • Second language (speaking, reading, and/or writing)
58

Coffee Shop Clerk Resume Examples & Samples

  • Provide customers with fresh products that they have ordered and the correct portion size, or as close as possible to the amount ordered, to prevent shrink
  • Use all equipment in coffee shop according to company guidelines
  • Sign and display merchandise in a creative and appetizing manner
  • Ensure service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase, and preparation
  • Follow standards for merchandising, stocking, rotating, and storing all products
  • Knowledge of basic math: counting, addition, and subtraction
59

Caribou Coffee Supervisor, Hornbacher s Resume Examples & Samples

  • Promotes and develops Caribou culture
  • Trains team members
  • Responsible for safety and sanitation
  • Previous supervision and Caribou experience is required
  • Ability to be friendly, courteous, professional and maintain in dealing with customers and co-workers
60

Assistant Manager Department Coffee Bar Resume Examples & Samples

  • Cleaning assigned areas
  • Other duties as assigned by supervisor
  • Initiative and enthusiasm to cope with changing circumstances and workloads under pressure
  • Simple math
61

Lead Coffee Attendant Resume Examples & Samples

  • Must be familiar with menu, preparation of drinks and food and prices
  • Work the cash register and maintain an accurate bank, maintain cleanliness and adhere to all Starbucks and Ameristar/PNK standards
  • Previous Food & Beverage experience helpful
62

Coffee Shop Manager Resume Examples & Samples

  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
  • Recognizes and reinforces individual and team accomplishments by using existing organizational methods
  • Possess an acceptable driving record and a valid driver’s license in your state of residence
63

Coffee / Candy Specialist P / T-doral Resume Examples & Samples

  • Ensuring sample coffee pots, creamer, sugar, napkins, stirrers, coffee cups and lids are full and readily available for customers throughout the day
  • Unloading and breaking down deliveries as needed; stocking the sales floor with products as needed; maintaining proper product assortment, merchandising and product quality on the sales floor and following rotation standards when replenishing stock levels
  • Observe all store rules, Company policies and handbook guidelines, shift operating hours at all times as scheduled or assigned by Managing Partner/Store Manager. Must wear an apron and non-slip shoes
64

Dumper, Coffee Yellow Nights Resume Examples & Samples

  • Clean equipment and area
  • Record production, review and maintain accurate records and specifications
  • Return unused product to inventory
65

Material Handler, Coffee, Yellow Days Resume Examples & Samples

  • Operate standard and non standard counter balance lift equipment, turret truck lift equipment, pallet wrap equipment, weight scales, battery changing equipment and other equipment as needed
  • Adhere to all Company and departmental guidelines and Standard Operating Procedures. AIB, BRC and adhere to all safety, GMP and Food Safety Guidelines
  • Ability to work safely and efficiently in a fast paced, high volume environment. Must have strong mathematical skills. Attention to detail and accuracy is also a must
  • Stack, load, and unload materials onto or off of pallets, skids or lifting device by raising and lowering lifting device
  • Train for the use of warehouse management system including the operation of computers, scanners and printers
  • Weigh materials or products as needed and record weight on tags and labels
  • Pick pallets from location per pick requests with turret truck and stage them in appropriate location. Take pallets from designated location and locate them in racking, verifying the product is in the correct location
  • Maintain condition of forklift equipment by lubricating truck, recharging and changing batteries
  • Train for the use of the warehouse management system including the operation of computers, scanners and printers
66

Coffee Shop Lead Resume Examples & Samples

  • Inform customers of Coffee Shop specials
  • Understand the store's layout and be able to locate products when requested by customer
  • Report all safety risk, or issues and illegal activity, including: robbery, theft or fraud
  • Management experience
  • Coffee Shop and/or Retail experience
67

Coffee Specialist h Luxembourg Resume Examples & Samples

  • Respect Nespresso guidelines and procedures : Wear without any exception the uniform of Nespresso. Ensure that desks and Boutique remain tidy and clean. Fill in coffee walls by the end of the day. Respect the tasks of your colleagues
  • French as mother tongue with a good knowledge of English. Knowledge of Luxembourgish and/or German is a plus
  • Affinities with stock management
  • Punctual
  • Problem identification and solving skills
  • Strong interest in our products and in coffee in particular. Flexibility and willingness to work in a shift planning environment (weekends & evenings)
  • Secondary education level or equivalent by experience
68

Brand Manager, Cold Coffee Innovation Resume Examples & Samples

  • Leads and/or oversees day to day management of brand activity including forecasting; budget tracking; shipment and consumption analysis; marketing plan execution and program tracking. Manages the business against operating plans and budgets
  • Leads cross-functional and project teams to deliver strategic recommendations, new products and/or marketing programs
  • Directs marketing programming and budget allocation
  • Builds strong relationships within a matrix structure to ensure achievement of business objectives as well as marketing message consistency and adherence to brand guardrails
  • Evaluates information and identifies issues that require within-brand-team resolution or escalation
  • Coach and mentor teams to enhance brand management knowledge
  • Promotes a successful attitude, confidence in leadership and teamwork to achieve business results. May serve as proxy for director in key meetings
  • Project leadership in a cross-functional environment (5-10 years)
  • Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes. in cross-functional projects and activities
  • Must be able to work in a matrix environment, able to collaborate cross functionally
  • Strong problem solving abilities
69

Coffee Expertise Manager Resume Examples & Samples

  • Establish coffee expertise roadmap for market (internally validated)
  • Support the definition and achievement of the Market's coffee strategy
  • Lead or support internal cross-functional coffee expertise-related activities, with the opportunity to introduce to the press, Club Members and prospects Nespresso’s Coffee Expertise
  • Implement activities proposed by the HQ (eg. Gold capsule program, new products internal launch activities…) and develop other local relevant initiatives
  • Ensure transversally the accuracy and consistency of the content in the local adaptation / translation of any coffee related communication material / scripts…
  • Actively contribute to the setting up and development of the network of “Referent coffee specialists”. From recruitment, identification of "Referent coffees" to their development
  • Share progress/new ideas / projects/best practices with the. “Coffee Ambassadors” and HQ experts communities to contribute to the Coffee knowledge expertise
  • Attend Coffee ambassador network meetings (Kick off meeting, Train The Trainers; Costa Rica Trip)
70

Coffee Shop Supervisor Resume Examples & Samples

  • Assists manager to select, train and deliver on-going performance feedback to associates to ensure brand standards are met and guest satisfaction goals are met and/or exceeded
  • Promptly resolves issues such as call outs, last minute bookings, food & beverage inventory, delayed ticket times or any other daily concerns that may arise
  • Identifies the need and initiates service recovery and assistance
  • Must have flexibility to work nights and weekends
  • Ability to interpret and perform basic computer and POS system functions. Knowledge of Outlook, Word and Excel
71

Department Manager Caribou Coffee Resume Examples & Samples

  • Cleans all equipment in the department on a daily basis
  • Reviews orders for the day and processes accordingly. Responsible for proper inventory control (pricing, stocking, ordering)
  • Monitors temperatures of all hot and cold units for proper holding procedures
  • Ensures that an adequate food/beverage supply is ready and on hand and follows a production list
  • Prepares, finishes, and replenishes product as necessary
  • Adheres to company policies and individual store guidelines
  • Insures that all food/beverages are handled in accordance with local health department regulations
  • Check signage to ensure it is with the appropriate product and correct price
  • Supervising, ordering, scheduling and being responsible for the overall conditions of the department. Must be able to solve arithmetic calculations involving fractions, decimals and percentages
  • Must have the ability to handle refrigerated and frozen levels of temperature when retrieving product from freezer
  • Must be able to participate in the preparation of food/beverages
  • Must be able to safely operate a equipment for the production of foods and beverages
72

Coffee Bar Supv Resume Examples & Samples

  • Orders, receives and breaks down loads. Stocks, displays and rotates product to ensure compliance with vendor and Company requirements on quality, temperature, cleanliness, selection, display and proper inventory level to meet customer demands. Prevents the sale of out of code product. Creates effective displays for coffee, cups, pastry and other related merchandise in the coffee bar
  • Liaises with vendors. Ensures compliance with vendor requirements. Monitors inventory and space security
  • Conducts daily inspections of the coffee bar and initiates corrective measures to maintain in stock conditions, sanitation, safety and security requirements
  • Implements effective promotional and seasonal displays. Controls shrink and expenses. Accurately completes and monitors daily log sheet, purchase report, and
  • Follows Company and applicable vendor policy in pricing and handling reduced-to- clear items
  • Requires working knowledge of all job duties within the Coffee Bar
  • Requires a good understanding of overall company practices and vendor policies and procedures on storage, displays, production, safety, sanitation and loss prevention
73

Lead / Team Lead-coffee Resume Examples & Samples

  • Receive assignments from shift supervisor; determine daily tasks to be completed in department during shift and direct associates accordingly
  • Follow established programs, policies and practices to produce safe quality foods that meet regulatory and company requirements
  • Assist Shift Supervisor in developing and complying with standard operating procedures (SOPs) and assuring compliance by associates
  • Facilitate communication within the department, across shifts, across departments, and with the shift supervisor
  • Critical thinking and problem solving skills
  • Previous food manufacturing experience
74

Lead-coffee A Shift Resume Examples & Samples

  • Coordinate on-the-job training and cross-training with co-workers and newly hired associates
  • Address and resolve issues through the Quality Improvement Process and the Work Order Request System
  • Complete “if down, do” lists as necessary
  • Complete safety observations as assigned
  • Hold all employees accountable to act in accordance at all times with Kroger Values and Kroger Manufacturing Food Safety and Quality Principles
  • Must be forklift certified
75

Lead-coffee B Shift Resume Examples & Samples

  • Participate actively in team meetings; responsible for representing the shift issues and concerns to management, participating in issue resolution, and communicating information from management back to the team
  • Maintain regular and predictable attendance as well as working overtime, as needed
  • Accountable to the Kroger Manufacturing Food Safety and Quality Principles
  • Effective verbal communication
76

Coffee Bar Team Member Hours Resume Examples & Samples

  • Provide outstanding customer service and ensure customer needs are met in a timely fashion
  • Operate equipment and serve products in a variety of bakery areas which may include slicing and wrapping bread, scooping and serving gelato, preparing coffee, coffee drinks, juice and blended drinks
  • Prepare, package, weigh, and price bakery products for sale
77

Coffee Shop Team Member Resume Examples & Samples

  • Follow all health, safety and sanitation guideline
  • Communicate with other Team Members on customer order
  • Run the register and count change
  • Assist with shop set up and clean up
  • Other duties as assigned by the Manager
78

Summer Help, Dumper, Coffee Resume Examples & Samples

  • Pick up materials from pallet, hand truck, etc. and place ingredients into machine
  • Follow schedule to run proper product
  • Inspect and verify materials being used
79

Coffee Shop Manager Resume Examples & Samples

  • Practice proper orderingtechniques to complete orders by deadlines and participate in inventory process to ensure items are available to support merchandising programs and product promotions
  • Supervisory/ managerial experience
  • Working knowledge of and a passion for coffee and the coffee industry including how coffee is grown, processed and roasted; differences between Specialty Coffee and Non- Specialty Coffee; knowledge of Fair Trade and/ or Organic coffee
80

Coffee Specialists Oakridge Vancouver Resume Examples & Samples

  • College degree in business or a closely related field / High School Diploma
  • Knowledge of coffee would be a great asset
  • Customer & Service Oriented
  • Demonstration and Presentation Skills
  • Excellent Presentation, Communication &
  • Self driven and entrepreneurial
  • Hands on and pragmatic
  • Strong Team player
81

Coffee Processing Coordinator Resume Examples & Samples

  • Ability to work flexible hours as required, including weekend and night shifts, with limited supervision
  • Strong time management skills
  • Strong decision making, communication, and problem solving skills
  • Ability to get along with others, be punctual, and follow instructions
  • Self-motivation, a positive attitude, and ability to function well within a team environment
  • Ability to lift 30 pounds on a regular basis and 50 pounds occasionally
  • Ability to lift 75 pounds frequently with mechanical assistance
  • Ability to constantly lift, bend, stretch and stand during entire shift
  • Ability to push/pull up to 1,500 pounds using supplied equipment
  • Ability to frequently kneel, squat, bend, and stoop, twist, and reach overhead with repetitive motions
82

Coffee Shop Supervisor Resume Examples & Samples

  • Complete environmental checklist for dining room
  • Handle guest comments and complaints and ensure guest satisfaction
  • Observe, teach, and correct staff’s service
  • Maintain high standards of personal appearance and grooming, which include wearing proper uniform and name tag when working
  • Assist with monthly inventory and maintain a cash bank
  • Verifying guest room numbers for room charges
  • Do not leave merchandise unsecured
  • Corporate software programs such as Kronos WFC, Open Table, Synergy, and Epitome
  • Must be able to handle exposure to extreme temperatures and food and beverage hazardous cleaning chemicals
  • Able to lift up to 20 pounds and be on your feet for up to eight hours
83

Coffee Production Workers Resume Examples & Samples

  • Supply the production line in accordance to type and quantity needed to produce quality coffee products
  • Inspect product for any quality issues
  • Package product as orders are completed
  • Maintain documentation accurately and legibly
  • Maintain cleanliness throughout the work area
  • Assist operators or other functions of the line as needed
84

Coffee Shop Supervisor Resume Examples & Samples

  • Resuming Managers duties in their absence
  • Supervisor a team of 4
  • Ensure that the coffee shop is sufficiently stocked to meet demand, stock awaiting sale is kept at optimum condition and wastage is minimised and recorded
  • Ensure the coffee machines are in good working order and maintained on a regular basis
  • Supervision of the team to include attendance and performance management
  • Training new student staff to Autographs standards
  • Cash Handling & Banking
  • Basic food hygiene certificate preferred but not essential
85

Coffee Barista Resume Examples & Samples

  • Develops an understanding of coffee and tea regions and the various differences in flavor and blends
  • Educate themselves on the various types of coffee, tea products, blends and roasts
  • Greets all customers with fast, friendly, personalized service
  • Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner
  • Routinely cleans the bar area and grinders, and ensures all trash is ready for disposal and pickup
  • Able to work well independently with little supervision
  • Minimum 1 year experience in customer service/hospitality environment
  • Must be able to have flexible schedule, early mornings, weekends and holidays if needed
  • Must be able to obtain Maricopa Food Handler’s Card at own expense prior to beginning employment
86

Coffee Shop Aide Resume Examples & Samples

  • Serve customers by providing basic food and beverage prep
  • Maintaining excellent food service quality standards
  • Accurately fulfilling cashier duties
87

Marketing Manager Coffee Resume Examples & Samples

  • Master’s degree, Marketing/Business oriented
  • Minimum of 3-4 years’ experience in a relevant marketing role
  • Interactive, creative, pragmatic and goal oriented go-getter that takes ownership in order to drive for result
  • Strong analytical skills
  • You are capable to think strategic and act pragmatic and you bring a track record to show it
  • Fluent in both Dutch and English is a must, French is a plus
  • Insights in and knowledge of market trends in B2C environment
  • Understanding of/or experienced in FMCG is preferred
88

Coffee Shop Aide Resume Examples & Samples

  • Provides coffee and gift shop services to patients, families, visitors and staff under the sponsorship of the Medical Centers Auxiliary
  • Food prep and service
  • Coffee shop maintenance
  • Retail operations
  • Volunteer oversight and supervision
89

Regional Director Van Houtte Coffee Services Resume Examples & Samples

  • Accountable for leading the overall operating performance of the Quebec and Atlantic region
  • Championing the development, implementation and maintenance of a regional vision and strategic plan
  • Providing leadership to a large regional team with an emphasis on developing and maintaining a corporate culture focused on customer service and business best practice
  • Developing, monitoring, and administering the operational programs within the Region to ensure efficiency and profitability are achieved and maintained
  • Collaborating with the National Sales Director to identify strategic growth opportunities for the region
  • Identifying industry trends and working with the Sales Director and Director of Commercial Strategy and Business Development to develop business case strategies for growth into new areas
  • Evaluating regional performance and implementing strategies to improve efficiencies, safety, and quality
  • Achieving established KPIs and financial objectives with a focus on account retention and growth
  • Executing upon the VHCS Business Plan centered around sales growth, cost management and people management
  • Ensuring customer service commitments and standards are upheld across the region
  • A Bachelor’s degree in Business Administration or equivalent, combined with a minimum of 15 years of relevant experience, including 10 years in a management position within a sales and customer service focused environment
  • A proven track record in managing a sizeable profit centre, with direct responsibility for both Operations and Sales
  • Experience in establishing and managing individual and team performance metrics
  • A solid track record in leading and mobilizing sizeable teams, including experience in leading cultural change, as well as operational optimization change initiatives
90

Supervisor Caribou Coffee Bar-azool Resume Examples & Samples

  • Works closely with Hornbacher’s Caribou specialist and store manager
  • Creates a neighborhood gathering place
  • Upholds Caribou customer service standards
  • Involved in performance management activities: performance appraisals, disciplinary action, regular feedback
  • Focuses on efforts to maximize profits and increase sales
91

Barista for Coffee Shop Resume Examples & Samples

  • Good communication and organizational skills. Speaks and reads English
  • Serve patient meals, assist with tray set up and prepare snacks accurately and timely according to procedures. Comply with Hand Hygiene and Patient Identification requirements
  • Utilizes basic diet therapy training to assist patients in selecting correct menu items
  • Demonstrate excellent customer service skills at point of service and in resolution of complaints/ concerns/ questions
  • Performs other job duties as assigned by Supervisor/Manager
92

Coffee Break Attendant Resume Examples & Samples

  • Pleasant and helpful personality
  • Set up for functions and break stations to include preparing stations, setting proper signage, polishing silverware, changing linens, brewing coffee and decorating stations
  • Service to include picking up food from kitchen, taking food to break locations, displaying and replenishing food as needed as well as clearing food
  • Break down to include bussing break stations, returning food to kitchen, putting away dirty linen and centerpieces, sweeping and mopping
  • Responsibilities also include cleaning of back hall, presetting break stations and organizing of storerooms
  • Restock and maintain the presentation of Offices
93

Global Responsible Sourcing Leader / Coffee Resume Examples & Samples

  • Lead internal stakeholders in the strategic deployment and operationalization of responsible sourcing strategies on Coffee
  • Develop long term capabilities of key suppliers on traceability and responsible sourcing outside of original scope
  • Head responsible sourcing operations in countries of origin and manage & coach team members on how to execute them
  • Lead investment in projects with NGOs to implement responsible sourcing objectives
  • Advise Businesses in external communication to consumers, customers, media and NGOs
  • Represent Nestlé Group on Responsible Sourcing to category specific forums. On request back up of Global Head of Responsible Sourcing
  • Post Graduate degree in Engineering, Business Administration or Supply Chain
  • Minimum 4-6 years’ experience in Responsible sourcing in above market organizations
  • Deep knowledge of ethics, sustainability and belonging on the ground operations / challenges
  • Experience in leading teams and implementing projects until its successful end
  • Theoretical & Practical know how in supplier’s management and farm operations
  • Previous experience with NGO’s as a plus
  • Skilled for external representation to industry roundtables
  • Fluency in English, another language will be an asset
94

Arabic Coffee Server Resume Examples & Samples

  • Read daily events, to acknowledge any VIP’s arrivals
  • Making Arabic coffee according to the proper recipe
  • Maintain a clean, neat and orderly the coffee service place throughout service
  • Ensure that work station is stocked with appropriate quantity of coffee powder at all times
  • Report any guest comments regarding coffee or food and beverage to manager
  • Conscientious handling and maintenance of operating equipment
  • Learn and adhere to safety, sanitation and hygiene policies
  • Maintain good working relationships with colleagues, and all other departments
  • Maintain complete knowledge of all F&B outlets and hotel services/features
  • Carry out light cleaning and maintenance of the coffee making station and service place
  • Adhering to the grooming standard of the hotel
  • Adhering to the Servicing areas for the Arabic coffee in the lobby area
  • Helping the other outlets in their events when Arabic coffee service is required
  • Ascertain guests’ satisfaction and handle any problem which may arise, informing a Manager about the problem and how it was resolved
  • Check the daily schedule for any changes and report to duty on time
  • Secondary education
  • Basic Knowledge in Arabic coffee making and servicing
95

Coffee Shop Attendant Seasonal Resume Examples & Samples

  • Compliance with all CFI policies and procedures
  • Represents Westgate Resorts in a professional manner at all times
  • Prepare coffee and espresso drinks, serving pastries and all other food items
  • Maintain cleanliness thought out coffee shop
  • Stock inventories and fresh products as necessary
  • Responds to guest inquiries, complaints in a professional and urgent manner
  • Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all Westgate Resort's customer service and cash handling policies and procedures
96

Coffee Shop Attendant Resume Examples & Samples

  • Entry level position
  • Runs errands, when needed, to pick up supplies and/or product
  • May work special events, as needed
  • Maintains positive Company morale and professional attitude
  • Must be able to work overtime, as needed
  • Regularly required to stand, walk, talk and hear
  • Regularly required to lift and/or move items up to 30 pounds
  • Must be able to adjust vision to both day and night lighting, and be able to focus on distant and close-range projects
97

Coffee Development Technologist Resume Examples & Samples

  • Create Green Bean Coffee Specifications in collaboration with Sensory, SQA, and Commercial
  • Roast profile research & development for supply continuity projects and new product development
  • Sample roasting of green coffee beans for conformance evaluation
  • Pre-Shipment evaluation of green coffee beans from Origin
  • Inbound evaluation of green coffee beans from Broker
  • Support grind trials for supply continuity, optimization projects, and new product development
  • Establish taste specifications for each origin to map and measure acceptable variation
  • Test and establish coffee blend variations for supply flexibility
  • Establish and train Coffee Conformance panel using World Coffee Research Lexicon
  • Conduct weekly Conformance evaluations and periodic panel calibrations
  • Document conformance panels and advise commercial on acceptable green coffee procurement
  • Drive collaboration and communication between scheduling, roasting, and commercial to ensure aligned ways of working, processes, and supply continuity
  • Establish and document cupping lab procedures and processes. Maintain and update when necessary using NEXUS
  • Develop and maintain supplier relationships with Coffee Brokers
  • Align protocols, procedures, and product specific attributes with Global Sensory Panel
  • Understand green coffee bean sourcing, blending, and roasting and their translation to Mars Drinks Freshpacks
  • The knowledge, skills, and abilities typically acquired through the completion of a
  • Bachelor's degree program in food science or food technology. Ability to apply knowledge and skills in a manufacturing environment
  • Strong Working knowledge of food science, manufacturing processes, quality assurance principles, ingredient supply market
  • A background in either chocolate or coffee supply/roasting is preferred with 3-5 years relevant industrial experience
  • Knowledge of MARS business practices and procedures
  • Creative technical development and/or problem solving skills
  • Utilizes consumer centered design tools to manage new product development activities
  • Ability to learn new skills and ways of working
  • Time management and interpersonal skills
  • Proficient in current computer programs and database
  • Intellectually curious to find and develop opportunities
  • Priority Setting
  • Scale up & deploy
  • Continuous improvement
  • Solving challenges through iterative prototyping
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R&D Specialist Coffee Aroma Resume Examples & Samples

  • Optimize existing and develop new methods for aroma isolation & characterization (GC-O; SPME, DHS, SAFE, GC-MS/MS)
  • Minimum 3-5 years of R&D or academic experience Knowledge of chromatographic techniques (mainly GC/MS; GC-MS/MS, GC-O)
  • Very good command of English
  • Basic knowledge of French is beneficial
99

Coffee Lovers Wanted Brand Ambassadors Apply Resume Examples & Samples

  • Comfortable memorizing key messaging and connecting with active consumers
  • Must have full availability for the duration of the program
  • Comfortable assisting in minor setup and closing duties
100

Coffee Shop Lead Resume Examples & Samples

  • Communicate company, department, and job specific information to associates
  • Assist in establishing performance goals for department and empower associates to meet or exceed targets
  • Assist in Training and developing associates on performance of their job and participate in the performance appraisal process
  • Offers customers demonstrations and samples using brewing equipment
  • Provides quality beverages consistently for all customers
  • Create and prepare drinks for customers ensuring they meet Company standards
  • Assist in developing and implementing a department business plan to achieve desired results
  • Assist in creating and executing sales promotions in partnership with store management
  • Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect the kiosk
  • Assist in implementing the period promotional plan for the department
101

Coffee Roaster, Reserve Roastery Resume Examples & Samples

  • Assesses training needs of ACRS technicians and provides feedback to the supervisor. Coaches and mentors ACRS technicians to ensure their development and understanding of new technology
  • Audits and documents silo and system status and other quality benchmarks. Performs troubleshooting, preventive maintenance and sanitation procedures. Compiles data and identifies trends to support maintenance and engineering partners in continuous improvement efforts. Conducts internal recall investigations for product not meeting specifications
  • Ensures compliance with Starbucks roast profiles. Participates in weekly tastings (cuppings) with green coffee department to develop and maintain coffee expertise
  • Operates the green, roasted or ground coffee platform of the Advanced Coffee Roasting System (ACRS). Assesses current and future schedule requirements against actual loading, roasting and packaging status, and modifies the roasting schedule as needed to support immediate and future packaging requirements. Maintains optimum packaging machine uptime, while avoiding coffee aging and de-gassing issues. Maintains records
  • Supports cost reduction goals by identifying and acting upon potential roadblocks and process improvements to reduce downtime, scrap, and product not meeting specifications. Reblends coffee in accordance with established guidelines
  • Operation of manual and automated processing equipment using personal computer-based control systems (3 years)
  • Gathering, recording and reporting on operational and quality metrics, through manual or automated systems (2 years)
  • Operation of at least three of four ACRS platforms (roasting, grinding, green coffee delivery or roasted coffee delivery) (2 years)
  • Regulated food manufacturing environment (2 years)
  • Performing quality tests using analytical tools (1 year)
  • Ability to follow verbal direction
  • Ability to understand written policies and guidelines, specifications and safety standards
  • Proficiency in Microsoft Windows and Internet environments
  • Mechanical aptitude to troubleshoot minor machine failures and make minor adjustments
  • Familiarity with American Institute of Baking (AIB), Good Manufacturing Practices (GMP), and Hazard Analysis and Critical Control Points (HACCP) standards
102

Coffee House Attendant Resume Examples & Samples

  • Answering guest questions about menu items
  • Up-selling and suggestive selling of items
  • Must be able to lift at least 30lbs
  • Must have a current State food handler’s Permit and TABC certificate
103

Cashier Coffee Attendant Resume Examples & Samples

  • Greet guests when entering the Morsel's with a pleasant smile and superior customer service
  • Must be available weekends and some holidays. (See below)
  • Mudt have excellent communication skills, professional and friendly demeanor
  • Must be a team player
  • Must have high energy and strong organization skills
  • Friday - Sunday Morsel's 2PM-8PM
  • Additional shifts as needed
104

Senior Coffee Specialist Resume Examples & Samples

  • Completing shop floor observations and coaching, providing feedback to the team in line with management support
  • Utilising customer experience and everyday coaching across the team
  • Delivering a high standard of customer service
  • Facilitating team training sessions
  • Taking accountability for managing and resolving escalated complaints
  • Monitoring and leading on internal control processes
  • Leading on ad hoc audits
  • 6-monthly collection of cashing up, pay in books