Bar Supervisor Resume Samples
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Bar Supervisor Resume Samples
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CL
C Lehner
Craig
Lehner
5655 Stehr Field
New York
NY
+1 (555) 900 0395
5655 Stehr Field
New York
NY
Phone
p
+1 (555) 900 0395
Experience
Experience
Detroit, MI
Assistant Hotel Restaurant & Bar Supervisor Beach Retreat
Detroit, MI
McLaughlin-Hansen
Detroit, MI
Assistant Hotel Restaurant & Bar Supervisor Beach Retreat
- Report to the Restaurant and Bar Manager on the operations of the Department
- Monitor the daily restaurant and bar operation to ensure efficiency, effectiveness, safety and fun
- Supervision of all restaurant, bar areas and staff implementation in order to enhance levels of service, quality, and sanitation standards
- Ensure that all guests are served in an efficient and friendly manner with children as a primary focus
- Ensure the highest standard of cleanliness and maintenance in all areas under the restaurant and bar department
- Report any maintenance related issues to the Maintenance Department for repair and follow-up on these requests to ensure they have been carried out
- Run day to day operational shifts according to the standard operating procedures
Philadelphia, PA
Bar Supervisor
Philadelphia, PA
Trantow-Conroy
Philadelphia, PA
Bar Supervisor
- Works closely with the assistant managers, manager and chef to ensure effective coordination and cooperation between departments
- Assists the F&B Manager with regular on the job training in order to maintain and improve service standards
- Assists the Bar Manager with regular on the job training in order to maintain and improve the standards of service
- Provides accurate paperwork for individual locations
- Work with management to market drink specials
- Develops and executes events
- Responsible for assigned shift, assisting in overall management
present
Phoenix, AZ
Lure Restaurant & Bar Supervisor
Phoenix, AZ
MacGyver, Runte and Mitchell
present
Phoenix, AZ
Lure Restaurant & Bar Supervisor
present
- Provide accurate reports of operations for management and supervisors as requested
- Ensure that the customer receives quality service by providing work direction for employees
- Provide customers with quality service by monitoring employees assignments and responsiveness
- Is always trying to improve the efficiency of the operation through well thought out processes and procedures
- Post-secondary education in hospitality or business management an asset
- Ensure the team has the support and tools necessary to perform duties to a level which exceeds expectations
- Helps in the training, motivation and supervision of employee to ensure star performance
Education
Education
Bachelor’s Degree
Bachelor’s Degree
University of Oregon
Bachelor’s Degree
Skills
Skills
- A basic level of IT proficiency
- Strong leadership skills; ability to delegate and coach others
- Ability to stand for entire length of shift
- Very good presentation
- Ability to work under pressure
- Guest oriented and service minded, with attention to quality
- Good interpersonal skills and self-confidence
- Good presentation
- A warm personality, attentive and smartly presentable
- Accountable and resilient
9 Bar Supervisor resume templates
Read our complete resume writing guides
1
Bar Supervisor Resume Examples & Samples
- Oversees game and other event related operations in concession stands, food outlets and bars
- Ensures that the staff is providing excellent customer service
- Helps plan and ensure proper oversight of picnics, birthday parties and other special events at McKechnie Field
- Oversees bartenders to ensure that they are following all recipes and proper procedures Informs staff about specials, shortages, new products and price changes
- Maintains inventory controls and ensures proper inventory procedures are followed
- Communicates with Concessions Manager in regards to ordering product for bars
- Performs cash handling procedures before, during, and after games
- Ensures that proper sanitation procedures are followed to maintain clean and well organized spaces
- Assists in ensuring full compliance with all laws, regulations, and procedures regarding alcoholic beverage sales and licenses
- Maintains accurate inventory counts and procedures for bar locations
- Responsible for receiving and verification of delivery of product to locations
- Responsible for keeping work areas clean, stocked and well organized
- Provides accurate paperwork for individual locations
- Creates and facilitates a fun, dynamic atmosphere while acting as a positive role model for employees
- Anticipates, works through, and solves problems with fans, vendors and staff, displaying patience and understanding
- Selling products and services, cash handling and managing inventory
- Assisting in overseeing game day operations, preparing sales reports and other reporting tools as needed
- Provides support to Stadium Operations as assigned
- Bachelors Degree in Hospitality, Sports or Recreation Management, Business, or related field
- Proficiency in Microsoft Office applications (i.e. Outlook, Word, Excel, Power Point)
- Fluent in Spanish
2
VIP Bar Supervisor Resume Examples & Samples
- Responsible for assisting daily operations and overall business objectives in the Society Room
- Perform table maintenance duties according HOBE service standards
- Hold departmental staff meetings to keep everyone informed of the departments problems/progress
- Oversee all schedules within Society Room
- Follow the HOBE Service Standards per Standard Operating Procedures
- Housekeeping – conduct walk through
- Oversee parties/special events in the room
- Keep guest feedback log
- Facilitate proper inter-departmental communication and organization
3
Snack Bar Supervisor Resume Examples & Samples
- Manages snack bar staff by training, scheduling, supervising, and evaluating performance
- Responds to escalated member/guest service issues in a prompt and effective manner
- Assists members and guests in food and beverage selection by describing special offerings or menu changes, answering food preparation questions, recording member/guest selections and upselling where possible, relaying orders to kitchen, identifying any special requests and keying orders into register
- Delivers completed orders to customer providing appropriate accompaniments or garnishes, ensuring that all orders meet proper presentation and quality standards, packaging take-out orders as needed, dispensing or preparing beverages including alcoholic beverages (following proper procedures)
- Calculates bills and collects payment from guests or tickets from members
- Provides members and guests with efficient food service by maintaining attractively merchandised display foods, clean tables, counters, dishes, chairs, floors and equipment
- Maintains an efficiently run snack bar by managing cash drawer (verifying the balance, counting the money and recording the amount and balances at the end of each day), informing management supply shortages and customer requests/comments, monitoring daily play on the course or upcoming events which might affect snack bar operations
- Greets members and guests, responding to all questions and concerns and offering assistance when needed
- Orders food, beverage and supplies as needed and approved by management
- Receives and signs for deliveries of food, beverages and supplies
- Implements and support all AGC initiatives and programs as requested by management
- 1 years experience of personnel management, preferably in golf/hospitality/service industry required
- Must be of legal age to sell and serve alcoholic beverages; applicable state card or certificate must be provided if required by state law
- Experience in a fast-paced, customer service-oriented environment, preferably in golf/hospitality/service industry
- Effective communication skills, strong interpersonal and customer service skills
- Knowledge of applicable liquor laws, procedures and policies, ability to determine signs of intoxication
4
Bar Supervisor Resume Examples & Samples
- Demonstrate service attributes in accordance with industry expectations and company standards including
- Hotel Diploma
- Preferably F&B and guest services background
- Previous experience in 3* or 5* hotel
- Operational experience within F&B will be highly regarded
5
Bar Supervisor Resume Examples & Samples
- Ensures the work area is ready for service with pre- and post-service checks completed; assists in preparation of mise-en-place
- Directs colleagues and takes responsibility for quality and sequence of service in his/her work area; takes orders for, serves (where applicable, prepares) food and beverages to guests as per hotel standards in a friendly, timely and efficient manner
- Engages in guests’ interaction in a sensitive and appropriate manner; anticipates guest needs and ascertains satisfaction; takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur
- Is visible in the operation, provide recognition, promote good public relations, and handle special requests for guests
- Trains and coaches team members to ensure that established Cultural, Core Standards and all standard operating procedures are met
- Works closely with the assistant managers, manager and chef to ensure effective coordination and cooperation between departments
6
Long Bar Supervisor Resume Examples & Samples
- Supervise and oversee the operation/section to maintain service standards
- Check on guests’ satisfaction levels and properly handle feedback and follow-up
- Perform opening and closing duties as assigned
- Assist the Assistant Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees
- Assist in employees’ development, counselling and resolving staff conflict
- Report any complaints, incidents or any other irregularities to Management
- Ensure that operating equipment is maintained and service and storage areas are kept safe and clean
- Monitor quality of food and beverage products in every order
- To ensure that guests receive the attention and service they require
- Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager
- To motivate, coach and project a positive attitude at all times
- Help manage employees’ performance appraisals and performance logs
- Able to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures
- Carry out any other duties as and when assigned by the Management of the Hotel
- Assist other Food & Beverage Outlets in their operations within peak times when needed
7
Flow Bar Supervisor Resume Examples & Samples
- Demonstrate thorough knowledge of the Menus and Beverage list
- Present the menu, make recommendations and push F&B sales
- Performs other duties assigned by his/her manager
8
Bar Supervisor Resume Examples & Samples
- Welcome and advise your customers
- Prepare and serve simple drinks or cocktails
- Create a relaxed atmosphere in the bar
- Bill and collect for bar purchases and manage the bar stocks and supplies
9
Bar Supervisor Resume Examples & Samples
- Train new service employees to perform to company service standards
- Must be 21 years of age or older in order to meet the requirement to serve alcohol
- 2 years of previous bar or food and beverage supervisory experience required
- Must have extensive knowledge of beer, wine and mixology
- Previous experience in beverage menu creation preferred
- Valid DLC certification required
- Fluency with English is required
- Flexible schedule to include days, nights, weekends and holidays
10
Restaurant & Bar Supervisor Resume Examples & Samples
- To run and supervise the restaurant & bar within the venue as per instruction from the Front of House Manager
- Supervise and organise the setup of conference and banqueting areas when necessary
- Ensure that all additional staff operate the restaurant & bar to a high standard with regards to the venue operations, customer service and up selling
- Ensuring cash handling procedures are adhered to
- Ensure all stock control measures are adhered to and all sales are reported to the necessary managers at the end of each shift
- Ensuring that all working areas including catering equipment is in working order and kept clean in line with Food Hygiene Regulations
- Ensuring that all staff adhere to compulsory regulations such as the Weights & Measures act, Trades Description act and laws relating to underage drinking
- To up-sell goods & services provided by the venue such as food and drink, on site box office, merchandise and hospitality upgrades
- Delivering the highest possible standard of customer service in line with the venue policy, and promoting a professional image
- To undertake any other reasonable duties as required by management
11
Bar Supervisor Resume Examples & Samples
- Coordinate beverage operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and employee satisfaction
- Exercise quality control for both all beverage
- Maintain Hyatt standards of service and ensure their implementation
- Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
12
Assistent Bar Supervisor Resume Examples & Samples
- Het optreden als gastvrouw of gastheer voor onze gasten in ons restaurant, terras de bar en conferentiezalen
- Het ontvangen van gasten en het opnemen van bestellingen
- Het geven van gevraagd en ongevraagd advies m.b.t. dranken en spijs
- Het serveren van bestellingen
- Het opstellen van de rekening en gasten laten afrekenen
- Het ondersteunen van de F&B Supervisor
- Het afsluiten van de bar
13
Hotel Restaurant & Bar Supervisor Resume Examples & Samples
- Experience in a similar sized restaurant, in a fast paced environment
- Ideally you will have managed a team
- Studied an NVQ or apprenticeship and will have a passion for food and catering
- You will be a natural and strong communicator with bags of enthusiasm, energy and creativity
14
Assistant Hotel Restaurant & Bar Supervisor Beach Retreat Resume Examples & Samples
- Report to the Restaurant and Bar Manager on the operations of the Department
- Monitor the daily restaurant and bar operation to ensure efficiency, effectiveness, safety and fun
- Supervision of all restaurant, bar areas and staff implementation in order to enhance levels of service, quality, and sanitation standards
- Ensure that all guests are served in an efficient and friendly manner with children as a primary focus
- Ensure the highest standard of cleanliness and maintenance in all areas under the restaurant and bar department
- Report any maintenance related issues to the Maintenance Department for repair and follow-up on these requests to ensure they have been carried out
- Run day to day operational shifts according to the standard operating procedures
- Ensure the Company’s Rules and Regulations are adhered to at all times
- Ensure the teams have the tools to do their jobs are available
- Assist management to ensure that monthly inventory of stock items are complete
- Maintain a close working relationship between the rest of the Hotel departments and Resort
- Ensure all cleaning schedules are completed as per schedule
- Ensure all aspects of the Food and Beverage areas are consistent with the corporate brand image
- Effectively manage all queries, ensuring confidentiality where appropriate
- Promote the company image via professional and supportive Food and Beverage Team services
- Ensure that the Food and Beverage Team adhere to the correct brand for marketing displays
- Review and respond to guest related feedback as well as resolve and/or address to proactively avoid reoccurrence, and provide analysis of guest complaints with follow-up actions
- Ownership, understanding, and awareness of costs and gross profit results at the hotel with responsibility for actual position versus budget and YOY results
- Monitor, analyze and inform the teams of changes in the cost of goods to ensure we are offering guests high quality products while contributing to a profitable Resort
- Assist the departments in the achievement of Company standards for guest satisfaction while ensuring maximum profitability is achieved through tight specifications, and working with the hotel teams
- Ensure all commodities are ordered, received, checked and stored correctly in accordance with company standards
- Ensure the security of the Hotel is compliant to the Merlin Operating Manual
- Development
- To attend Company training programs to develop capabilities to help the organization in managing the hotel’s Food and Beverage operations
- Input ideas regarding programs/initiatives focused on enhancing areas of operation
- Develop and lead a professional, efficient, and effective team with a focus on quality of service, and the delivery and development of the guest experience
- Act as a role model in leading through The Merlin Way
- Assist with employee training, motivation and evaluation of staff accordingly to ensure staff turnover remains within group targets.Responsible for hiring, training, development, performance management, team building, and other culture and people management activities
- Promote and demonstrate LEGO and Merlin’s culture, and core values through words and actions
- Function as a stakeholder in terms of climate survey results within own area of operation
- Ensure adherence to policies and procedures
- Ensure Opening and Closing procedures are adhered to in accordance with Company standards
- Managers/supervisors are responsible for all aspects of Health, Safety & Security within their team in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees in their teams are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored and that risk assessments and procedures are reviewed regularly. Where incidents do occur they must ensure that they are investigated appropriately, and that where necessary corrective action is taken to ensure that such incidents are not repeated
- Ensure Company Food Safety guidelines are implemented and adhered to
- Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake, and they must not use any tools or equipment for which they have not been trained. Where incidents do occur they must ensure that they are reported to their line manager, and must cooperate with any investigation as appropriate
- Strong and empowered management competency level, commitment, drive, energy and positive approach to new and fresh challenges
- Requires at least 1 year of hotel and restaurant operations with a recognized qualification or previous significant operational experience in order to lead the team to manage the day to day operational complexities within the department
- Strong guest service, interpersonal and supervisory skills are required
- Exhibits patience, flexibility, and the ability to work effectively in a fast paced environment
15
Bar Supervisor Resume Examples & Samples
- Providing friendly, attentive and professional service to all guests
- Ensure compliance with Food Safety Plan and Occupational Health & Safety within the Food and Beverage
- Be passionate about Food & Beverage and understanding of current trends
- Excellent understanding of cocktails and New Zealand wines
16
Assistant Hotel Restaurant & Bar Supervisor Resume Examples & Samples
- Support and assist the Hotel Restaurant and Bar Manager in the daily operation of the restaurant and/or bar
- Responsible for ensuring high guest satisfaction via the delivery of memorable experiences. Develop and lead a professional, efficient, and effective team with an aligned focus on guest experience and quality of service. Monitor and ensure all aspects of guest service in the restaurants and bar, and provide ongoing service training and coaching to team members as needed
- Actively collaborate in developing and leading revenue generating initiatives and programs in conjunction with the Hotel Restaurant and Bar Manager
- Ensure strict compliance with all relevant Hygiene and Safety legislation requirements
- Restaurant Operations: Assists in the operational effectiveness of all assigned locations. Implements and enhances high level of service, quality, and sanitation standards within the facility. Ensures that all guests are served in an efficient and friendly manner with children as a primary focus. Understands and meets all guest expectations. Communicates daily operational and financial objectives to team members on a daily basis
- Management and Financial Support: May assist in the weekly scheduling of team members. Monitors labor hours on a shift to shift basis and ensures that payroll reports are accurate. May assist with the daily ordering and receipt of food and supplies. Responsible for cash handling and financial controls. Monitors handling of cash and inventory control, referring any issues for investigation to the Manager. Responsible for comparing actual and budgeted figures on a daily basis and acting upon them. Assists in controls of ordering, waste and usage of all goods
- Loss Prevention: Acts as a key contact and training leader in all areas of loss prevention and waste, in accordance with Merlin and LEGOLAND policies
- Human Resources: Responsible for motivating, training, cross-training and developing the team members. Provides positive and corrective feedback to all team members to improve performance output. Implements and enforces all company and regulatory policies and procedures
- Safety and Sanitation: Ensures that all team members are trained and execute proper safety and sanitation requirements at all times. Oversees that all team members are knowledgeable and follow required company, OSHA, Environmental Health Department, HACCP, and other regulatory guidelines. Identifies and reports possible safety hazards to the Manager or safety representative. Supervisors are responsible for all aspects of Health, Safety & Security within their team, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees in their teams are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated. Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate
- Other: Performs other duties as assigned
17
Bar Supervisor Resume Examples & Samples
- Progress towards an Assistant Manager role
- You’ll be calm, confident and an excellent communicator
- You’ll have a warm and friendly nature
18
Bar Supervisor Resume Examples & Samples
- Basic knowledge of a bar operation (types of liquor and brands, how to mix drinks)
- Computer literate (Data entry, creating and utilizing reports)
- Open availability (late nights on game days, open for prep days before homestands)
- Takes initiative and responsibility to complete task (Able to make decisions)
- Able to address customer complaints and employee issues
- Leadership skills (able to create a vision and set goals and articulate it)
- Strong verbal and written communication skills
- Inventory control experience
- Able to complete sanitation and alcohol service trainings
- Strong time management and organizational skills
- Presents themselves in a professional manner (dress and speech) Maintains good personal hygiene in a clean and complete uniform
- Assists management in ordering product
- Assists management in interviewing and selection of candidates for bartender/barback positions
- Minimum 6 months- 1 year prior bartending & supervisory experience required
- Previous experience with Excel or similar database management computer system required
- High school education or GED required
- Ability to work cooperatively with others, and adhere to Company’s GuestPath Universal Service Standards
- Must be dependable and a self-starter; ability to work independently
- Ability to read and interpret deliveries and purchases
- Ability to follow job procedures and manager instructions
19
Bar Supervisor Resume Examples & Samples
- OBJECTIVES, RESPONSIBILITIES AND COMPETENCIES
- OBJECTIVES
- Acts on issues and concerns in their field of activity immediately, reports action to the F&B Manager
- Abides by the task list and ensures their implementation
- Maintains an excellent reputation with guests and the staff
- RESPONSIBILITIES
- Working hours: the working hours are in accordance with the established duty roster issued by the F&B Manager. Working hours beyond the schedule will be compensated
- Uniforms: is compelled to wear the assigned uniform
- Performance: as elaborated in the job particulars
- Drink recipes:is responsible for all drink recipes
- COMPETENCIES
- Staff: supervises their assigned staff
- Financial competencies: makes sure staff are following proper procedures
- General competencies: as delegated by the F&B Manager
- JOB PARTICULARS
- Presents a clean appearance in the job environment
- Attends the daily service briefing
- Ensures proper handling of equipment, prevents loss and damage to assets and goods
- Administers all matters related to the field of activity
- Assists the F&B Manager with regular on the job training in order to maintain and improve service standards
- Assists with cleaning and preparation of the bar
- Maintains a clean and proper work environment at all times
- Follows the correct service standards
- Is fully responsible for assigned service area
- Must be team oriented and able to cope with high volume of business
- Must be friendly and attentive with a positive attitude, always using proper language and subject matter
- Documentation to know about
- Must be aware and thorough with every training handout
- Hotel facilities
- Fire procedures
- Job description and employees handbook
- LQA Service Standards
- Rosewood Policies, Procedures and Responsibilities
- Carries out other duties as assigned
20
Bar Supervisor Resume Examples & Samples
- Vocational certificate or diploma in F&B, or bar work and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills and motivation
- Good interpersonal skills and self-confidence
- A thorough and organised approach
21
Bar Supervisor Resume Examples & Samples
- Cash handling and daily deposits
- Schedules bartenders and back up bartender for call outs
- Maintains liquor and beer inventory including ordering and accepting deliveries
- Develops and executes events
- Must be at least 21 years of age
22
Bar Supervisor Resume Examples & Samples
- High volume
- Cocktail background
- Shift management and end of day reconciliation
23
Bar Supervisor Resume Examples & Samples
- Overseeing a small team of bar staff, delegating duties as required
- Undertaking Duty Manager shifts and responsibilities
- Liaising with customers and being visible out on the front line
- Upholding first class customer service delivery, quality and food standards
- Supporting with the compilation of staff rotas
- Staff management and training
- Stock control and rotation
- Dealing with any cellar management issues
- Cashing up and daily banking procedures
- Structured company induction programme
- Staff uniform is provided
- Paid holiday allowance
- GeronimoInns company pension scheme
- Staff discount for all pubs and hotels within the company
- You will work as part of a friendly and supportive team in a fun and team spirited environment
24
Soco Kitchen Bar Supervisor Resume Examples & Samples
- Ensure the seamless movement of guests in and out of the restaurant and providing an elevated experience
- Provide associates with support and direction during their shift to ensure the achievement of our vision and goals
- Ensure the effective implementation of and adherence to Delta Hotels and Resorts Brand Standards
- Support the Restaurant General Manager and Assistant Manager to ensure the achievement of our financial goals
- Resolve guest concerns through service recovery and working collaboratively with fellow leaders and associates, to implement change when necessary
- Provide communication within the department that is consistent and thorough, ensuring all relevant Corporate programs are understood by associates and that all daily requirements are communicated
- Assist with the recruitment, training and development of colleagues, with a strong focus on engagement, productivity, health & safety and elevated guest experience
- Foster a coaching culture that encourages associates to achieve personal and professional success
- Minimum 2 years of Food & Beverage experience with some supervisory or lead experience in a high-volume, fast paced work environment
- Post-secondary education in hospitality or business management is an asset
- Must have Smart Serve certification and be legally allowed to serve alcohol in Ontario
- Must be a dedicated, keen and self-disciplined individual with a sincere desire to provide excellent customer service within a high volume environment while maintaining a motivated and organized environment for colleagues
- Natural ability to engage in conversation and build positive connections with our customers
- Must be energetic, enthusiastic and self-motivated
- Managerial Courage: Has the courage to make tough decisions and has the self-confidence to take ‘unpopular’ decisions to the top when it is in the best interests of the business
25
Juice Bar Supervisor Resume Examples & Samples
- POS Operations
- Strong verbal communication skills
- Required- High School Diploma or General Education Diploma (GED)
- Required- Food Safety Certified -- within 60 days of hire
- Required 12+ months prior customer service experience
- Required 6 months prior supervisory or managerial experience overseeing 5 or more people
- Preferred 6+ months prior food service industry experience
- Lifting up to 30-40 lbs
- Standing at all times while on shift
26
Lure Restaurant & Bar Supervisor Resume Examples & Samples
- Supervise employees during their shifts
- Ensure the team has the support and tools necessary to perform duties to a level which exceeds expectations
- Instills communication, cooperation and teamwork between all team members and departments
- Is always trying to improve the efficiency of the operation through well thought out processes and procedures
- Service and teamwork
- Provide value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations
- Communicate effectively with customers, co-workers, and other supervisors
- Demonstrate teamwork by cooperating with, and assisting co-workers as needed
- Handle difficult situations effectively
- Demonstrate thorough product knowledge to address allergy and dietary concerns
- Ensure that prior to delivering any food order the server ensures presentation looks the way it should
- Demonstrate wine knowledge by making appropriate paring recommendations
- Ensure that the customer receives quality service by providing work direction for employees
- Supervises servers, host/hostesses, bartenders, In Room Dining Servers and Coffee Bar Attendants, verifying their work stations are stocked, neat and orderly
- Ensure that the restaurant is ready for customers by checking the overall condition of the Restaurant on a regular basis
- Ensure that the Restaurant is in neat and orderly condition at all times
- Provide customers with quality service by monitoring employees assignments and responsiveness
- Responds to customer inquiries
- Provide accurate reports of operations for management and supervisors as requested
- Helps in the training, motivation and supervision of employee to ensure star performance
- Participation in monthly communication meetings
- Adheres to Restaurant policies and procedures
- Follows Restaurant grooming and dress standards
- Minimizes safety hazards by following all safety rules and procedures
- Keeps immediate supervisor promptly and fully informed of all problems or unusual situations
- Performs light administrative duties such as payroll, managing reservations, scheduling, up-sell and incentive tracking
- Performs other duties and tasks as required
- Must be available to work a variety of shifts including weekends
- A minimum of 2 years Food & Beverage experience with some supervisory or lead experience in a high volume fast paced work environment
- Post-secondary education in hospitality or business management an asset
- Must have Serving it Right certificate and be legally able to serve Alcohol according to BC requirements
- Keen eye for detail and never settles for mediocre
- Focused on Revenue generation and possesses an entrepreneurial spirit
- You must be friendly and upbeat and you must have a smile at all times
- Exceptional interpersonal skills to enhance both the presentation and service standards
- Will be a dedicated, keen and self-disciplined individual with a sincere desire to provide excellent customer service within a high volume environment while maintaining a motivated and organized environment for fellow employees
- Good working knowledge of Micros POS system, Microsoft Excel and Word required
- Must be legally authorized to work in Canada
27
Bar Supervisor Resume Examples & Samples
- Have full knowledge of all menus and beverage menus
- Have full knowledge of responsible alcohol service
- Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone
- Provide cocktail service throughout Seaglass
- Enter in orders to the computer ensuring accuracy and timeliness
- Manage walk-up and seated guests appropriately
- Prepare beverages for servers from printed tickets
- Demonstrate excellent teamwork with internal associates
- Responsible for assigned shift, assisting in overall management
- Demonstrate excellent teamwork with associates
- Must have excellent math skills
- Demonstrate full working knowledge of POS system
- Be pleasant, smile, and greet all guests, using guest names when obtained
- Assist in overall supervision of the department
- Must have sense of urgency throughout entire shift
- Stay on the floor during operating hours
- Observe, teach, and correct associates' service
- Maintain condition of Seaglass
- Assist manager with schedule, forecast, payroll, email, Kronos, Medallia, MOS
- Perform any other duties assigned by Management/Chef
- Prevous Supervisor experience preferred
- Must be knowledgeabl of wines, beer and liquor
- Must have state issued Manager/Supervisor's Food Handler's Certification
- TIPs Certification
- Able to work long hours/shifts
- Able to read and write English proficiently
- Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally
- Able to walk, sit, stand, squat, reach, and lean in the course of daily business
- Able to carry and balance oval and cocktail trays
- Able to push purchasing carts for a distance
28
Restaurant & Bar Supervisor Resume Examples & Samples
- Assist in overall supervision of the department as outlined in supervisor's job description
- Monitor service in the Bar and Bar Lounge and communicate with guests
- Observe, teach and correct staff’s service. Provide training as needed
- Examine food preparation and beverage presentation
- Assist manager in; scheduling and completing bi-weekly payroll
- Prepare maintenance requests and follow-up
- Monitor food and liquor requisitions and food waste
- 1 year of experience in Bar Supervisory role preferred
- Experience as Bartender preferred
- Must have knowledge of cocktails and wine
- Must be able to walk up to including entire working shift
- Must have valid CA Food Handlers and TIPS Certification
29
Bar Supervisor Resume Examples & Samples
- Acts on issues and concerns in their field of activity immediately, reports action to the Bar Manager
- Maintains an excellent reputation in the eyes of the guests and the staffs
- Working hours: the working hours are in accordance with the established duty roster issued by the Bar Manager. Working hours beyond the schedule will be compensated
- Drink recipes:is responsible for all Cordevalle drink recipes
- Financial competencies: makes sure staff are following proper POS procedures
- General competencies: as delegated to them by the Bar Manager
- Presents them self’s clean and properly in the job environment
- Assists the Bar Manager with regular on the job training in order to maintain and improve the standards of service
- Assists cleaning and preparation of the bar
- Maintains the work environment clean and proper at all times
- Follows the correct service procedures
- Is fully responsible for his assigned service station
- To be team oriented and to be able to cope with high volume of business
- To be friendly, attentive with a positive attitude and always using proper language. Do not speak about personal problems, politics or religious concerns
- To be aware and thorough with every training handout
- Carries out other duties that may from time to time be assigned to them
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Functions & Lounge Bar Supervisor Resume Examples & Samples
- Previous Micros experience is advantageous
- Previous mixology experience required
- Previous supervisory experience is advantageous
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Restaurant & Bar Supervisor Resume Examples & Samples
- SCOPE / BUSINESS CONTEXT
- Full time F&B Supervisor
- Report to Restaurant & Bars Manager
- Previous experience working within restaurant and bar and basic food and beverage training
- Previous beverage control knowledge either within Marriott or external experience via Bars, licensed premises
- Financial management skills e.g., ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning
- Knowledge of overall hotel operations as they affect F&B operations
- Good presentation and platform skills
- Ability to use standard software applications and hotel systems including point of sale
- Strong consensus building skills
- Effective change management skills
- Good training/facilitator skills To Observe and undertake checks on secure storage and correct use. Track transfers, spillage and amenities at least once a week
- Coordinate service and repairs to equipment
- Retail merchandising skills
- Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC,
- To know/be aware of occupancies and F&B business levels on a daily/weekly basis
- Pre-booked special requests/orders are complied with
- All product and daily standards are known, understood and implemented at all times
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Espresso Bar Supervisor Resume Examples & Samples
- Fulfills customer orders by preparing specialty drinks and beverages and by properly stocking pastry and other display cases
- Maintains and cleans all production equipment to maintain proper repair and order
- Operates checkstand equipment such as cash register and scanner to process customer orders. Monitors cash handling procedures. Assists customers by answering questions on product specification and taking and filling special orders. Makes product suggestions and engages in suggestive selling. Makes intercom announcements
- Supervises, motivates, trains and participates in the hiring of coffee bar personnel. Monitors associate performance and recommends personnel actions such as hiring, firing, layoff and disciplinary action. Schedules personnel to ensure adequate coverage, service level and meeting of budgetary goals
- Supervises the day to day functions of the coffee bar to achieve customer service, and sales and profit objectives
- Assists with all coffee bar duties such as: cleaning, stocking, storage and customer service
- Maintains and organizes work and sales areas, backroom, cooler and freezer
- Ensures that all associates are trained and instructed in the proper performance of work duties. Plans and conducts weekly sales meetings. Monitors associate performance and reports observations to the Store Director. Resolves associate complaints and reports to the Store Director as appropriate
- Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and the ability to maintain composure in dealing with customers, vendors and co-workers
- Requires knowledge of employment laws and workplace practices
- Operates computer software and electronic ordering devices to order products, plan sales, input inventory and schedules and print labels
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Bar Supervisor Glass Brasserie Resume Examples & Samples
- Provide strong support for all front line team members in your department
- Oversee the running of the bar ensuring all guests receive their requirements in a timely manner, according to Hilton Brand Standards
- Closely monitor the operation of all internal functions to ensure all food and beverage standards and guest service procedures are working to maximum efficiency
- Ensure that daily procedures are followed efficiently and thoroughly
- Ensure sections are allocated fairly, and that duties have been assigned to all team members, ensuring the highest standards of service and cleanliness are understood and actively followed at all times
- Ensure that Team Members receive the necessary guidance to grow and develop within our Hotel structure
- Be responsible for ensuring all team members meet the grooming standards on shift
- Ensure the development and ongoing review of the bar team to ensure effective succession planning
- Lead from the front, set a great example to your people and inspire great performance
- Comply with all lawful orders and instructions given by the glass management team
- Assist the wine team in the selling and distribution of wine
- Your section is your responsibility from the start to the finish, including but not limited to the payment of each table being collected and completed
- Positive attitude and willingness to be involved and interact with the overall Hilton team both at an individual and team level
- Has a Responsible Service of Alcohol Certificate/card
- Committed to personal development
- Demonstrated ability to resolve problems and conflict
- Minimum 1 year of fine dining restaurant experience
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Bar Supervisor Resume Examples & Samples
- A good command of the English language
- Team player & great Leader
- Experience in the food and drink sector (a must)
- Deliver exceptional customer service and attention to detail
- Live locally or within easy travel
- To follow all health & safety. allergy and food hygiene procedures, checklists
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Hawkeye Village Bar Supervisor Resume Examples & Samples
- Responsible for set-up, tear down, and execution of bars
- Stock product at bar locations and complete appropriate inventory paperwork
- Organize and supervise general cleaning and organization of work areas; maintain storage area and supplies in an orderly fashion
- Serve and/or sell alcoholic and non-alcoholic beverages as needed
- Any other task assigned by management
- Ability to read, write, and understand verbal instructions
- Good interpersonal skills and ability to work alone or in team environment
- Ability to coordinate multiple tasks and adapt to necessary and unforeseen changes
- Past supervisory experience preferred
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Bar Supervisor Resume Examples & Samples
- Possess specific knowledge of house wines, beer and liquor selections, up selling where applicable; possess thorough menu knowledge
- Taking a guest order you are required to perform direct communication with the client; along with proper service execution
- Adhere to strict drink recipe portion, in regards to law, sanitation, and service excellence represent these standards
- Requisition liquor and supplies needed; par list must be kept
- Daily exchange of information is imperative between the Restaurant Manager and Assistant Restaurant Manager, as well as line level associates
- Pre-shifts with fellow staff and management
- Complete daily shift operation report
- Arrange bar with supplies and condiments to specifications
- Arrange bottles and glasses to specification
- Follow labor schedule and work assignments
- Previous bartender experience, preferably in a resort setting is valued
- Comprehend reading materials, speak, read and write English
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Bar Supervisor Resume Examples & Samples
- Assist the Bar Manager in ensuring that the bar is effectively managed and provides optimal quality value for money products and services
- Supervising lounge and bar operation hour, inspiring all lounge staff to deliver prompt, friendly, efficient and excellent service at all the times
- Assist the Bar Manager in the smooth running of the department
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Bar Supervisor Resume Examples & Samples
- Serving food courses and beverages to guests either in the Bar, Restaurant or Room Service
- Recording all transactions in MICROS system at time of order, presenting accurate bill information to guests and follow all cash handling procedures thoroughly
- Maintaining excellent cleanliness of work areas, crockery & glassware
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Bar Supervisor Resume Examples & Samples
- Responsible for opening and closing the concessions bars according to expectations of the management team
- Work with management to market drink specials
- Oversee the sanitation of work stations including floors, bars, walls, coolers, equipment, and bar tools
- Ensure all staff on duty are properly trained and adhere to all alcohol service policies and cash handling standards
- Responsible for making sure the staff uses correct portions when preparing and serving drinks
- Ensure that bars are properly stocked and inventoried for each event
- Ensure that alcohol is properly secured when not in service
- Cross-train in the Concessions Floor Supervisor and Stand Lead positions
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Bar Supervisor Resume Examples & Samples
- Moves throughout property and supervises on a daily basis the operation of all beverage outlets as well as the service of beverage in food outlets and banquet functions. Directs associates on the details of their work activities
- Assists in the preparation of staff schedules, revenues and expense forecasts using a computer
- Assists supervisors in managing proper inventories of all Beverage products both in the operating beverage areas as well as in relevant storerooms
- 1-3 years food and beverage experience
- 3-5 years bartending and serving experience in a full service restaurant
- 3-5 years in a leadership role within a full service restaurant establishment
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Bar Supervisor Zephyr Resume Examples & Samples
- Relevant experience in the same or similar role within a 5 star hotel or high end Cocktail Bar
- Highly motivated and creative with extensive cocktail knowledge
- Full availability and Australian working rights
- Ability to provide outgoing and professional customer service
- 7 days roster availability
- Full working rights
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Restaurant & Bar Supervisor Resume Examples & Samples
- Organisation and time management skills
- Strong team player & manager
- Use of MICROS system useful
