Dining Room Supervisor Resume Samples

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C O'Keefe

Cleora

O'Keefe

7242 Edgardo Shores

San Francisco

+1 (555) 428 7855

7242 Edgardo Shores

San Francisco

Phone

p +1 (555) 428 7855

Experience Experience

Detroit, MI

Dining Room Supervisor

Detroit, MI

Aufderhar Group

Detroit, MI

Dining Room Supervisor

Providing hands-on leadership in day to day operations directly supervising and assisting the dining services team
Assisting the community by providing consistent and high quality service standards in all dining rooms
Assisting residents in the dining room with meals
Manage a staff of 15
Will work Events and ensure smooth operation of all events
Manages Service in the dining rooms with respect to staffing levels
Will work a rotating and changing schedule

Dallas, TX

In-room Dining Supervisor

Dallas, TX

Doyle, Dare and Crist

Dallas, TX

In-room Dining Supervisor

Assist with menu and wine list creation
Establish and instruct staff in cash security procedures
Manage order flow and proper execution of all "a la cart" and all beverage operations
Supervise cash handling and banking procedures
Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
Coordinate daily pre-shift meetings to educate staff on resort information and conduct daily training updates
Ensure high quality appearance of all room service areas

present

Phoenix, AZ

In Room Dining Supervisor

Phoenix, AZ

Feest-Bosco

present

Phoenix, AZ

In Room Dining Supervisor

present

Assists In-Room Dining Manager in staff training areas
Assists the In-Room Dining Manager with promotional programs in order to boost sales
Work in safe manner at all times and follow all safety procedures as outlined in your Standards of Conduct and Loss Prevention Manual
Assists setting up order whenever Servers are busy delivering orders
Conducts pre meal briefings and maintains liaison with the Kitchen Manager on duty
Assist in the training of In Room Dining Colleagues
Establishes and maintains effective employee relations

Education Education

Bachelor’s Degree

Ashford University

Bachelor’s Degree

Skills Skills

Strong Communication skills
Professional and committed
Ability to work under pressure
Attention to detail
Knowledge of wine and spirits
Strong team player & manager
Driven towards maximising sales
Understands and follows departmental SOP’s
Customer focused
Organisation and time management skills

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4 Dining Room Supervisor resume templates

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In Room Dining Supervisor Resume Examples & Samples

Supervise the IRD team in all aspects of the department and ensure service standards are followed
Balance operational and Colleague needs
Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage operation
Previous Food and Beverage leadership experience preferred

Dining Room Supervisor Resume Examples & Samples

Direct the activities of unit personnel as required; evaluate performance, coordinate scheduling of personnel to provide adequate staffing
Instruct Associates on policies, procedures and duties. Implement and maintain GuestPath & GreenPath Standards
Train and Develop Associates
Oversee daily F&B operations. Provide customer service upholding company standards. Investigate food quality and service complaints
Order and maintain inventories for area. Determine quantities of related products required; purchase products following established company guidelines and ensure product quality; control costs and prepare various operational reports as required; keep records pertaining to purchases, sales and requisitions
Maintain and build customer/client relations
Present & deliver creative marketing strategies to increase sales
3 years management experience in a fast paced, casual dining environment including banquets and/or catering functions. Fine dining experience a plus
Familiar with standard food & beverage equipment
Experience in food preparation and presentation, inventory and cost control, scheduling and purchasing
Basic computer and math skills. Excel and word knowledge, preferred
Halo or other similar POS systems preferred

In Room Dining Supervisor Resume Examples & Samples

Oversee maintenance of all equipment, linen and cleanliness
Ensure compliance to all rules, regulations and procedures
Is knowledgeable of all Department Standards as well as Hotel Standards to ensure orders are delivered on time and all standards are met
Organization skills and ability to adapt quickly to any given situation
Excellent communication skills. Understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff & guests
Prior In-Room Dining experience preferred. Sanitation Certificate. TIPS Training or equivalent
Background in supervising, basic knowledge of hotel and food and beverage and minimum of two years’ experience in Food & Beverage Management with high volume

In-room Dining Supervisor Resume Examples & Samples

Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately
Meets age to serve alcoholic beverages
Understand guest’s service needs

In-room Dining Supervisor Resume Examples & Samples

Prepare daily banking and cash flow reports
Establish and instruct staff in cash security procedures
Control stock and monitor security procedures

In Room Dining Supervisor Resume Examples & Samples

To take orders from the guests over the telephone in the agreed manner and procedure
To prepare trays for orders and fetch food and beverage from relevant areas of the hotel for service
To deliver orders to the rooms, receive signature from guests and retrieve trays once guests have no further use of their trays
To assist and organise with the replenishment of the mini bars
To compile rotas for the department and ensure that only trained and competent colleagues take telephone orders
To be responsible for the replenishment of the mini-bars and control the charging and stock holding
To ensure that the standards of service are adhered to and exceeded on each shift
3-5 years experience in the Hospitality Industry

Metate Dining Room Supervisor Resume Examples & Samples

Responsible for opening and closing the dining room according to expectations of the management team
Oversees the wait staff on duty and ensure that they are properly trained and adhere to the restaurant policy
Lead and/or supervise safety talk and pre-shift rally prior to every shift
Maintain liquor inventory and order weekly
Conduct monthly liquor inventory
Delegate tasks to wait staff as necessary
Inform management of escalating employee conduct issues promptly
Ask customers about the quality of their service and handle any complaints that are made while maintaining a positive attitude and smile (training will be provided)
Able to walk and stand for extended periods of time
Be aware of customer needs, assist when possible
Minimum 1 year of dining room management experience
Time management, organization, and multi-tasking skills

Dining Room Supervisor Resume Examples & Samples

Ensure all guest service standards are followed to ensure guest satisfaction
Responsible for the compliance of Lake Crescent Lodge, Washington State Liquor Control Board’s and Aramark’s alcohol service standards and maintain applicable reports
Work with kitchen staff to ensure FOH staff are receiving the correct items and collect orders efficiently
Perform daily side work –ensuring required logs are completed by staff in a timely manner
Ensure a clean and pleasant atmosphere of restaurant at all times. Maintain cleanliness and product standards and ensure all trash is disposed of correctly
Assist in training front line associates, educating them on menu items and other aspects of the role
Will work Events and ensure smooth operation of all events
Prepare banquet facilities by setting up and breaking down chairs, tables, buffets, center pieces
Complete required to set up of tables, bar and restaurant area
Ensures that all daily, weekly and monthly labor costs and budget are withheld – in conjunction with Dining Room Manager
Complete all serving/bussing/bartending duties when required

Dining Room Supervisor Resume Examples & Samples

Manages Service in the dining rooms with respect to staffing levels
Designates service areas to servers and monitors service to members and guests to ensure efficiency and effectiveness of service
Oversees the operation of POS and resolves any computer problems
Perform the daily line-up with service staff to discuss menu items and specials, upcoming and past events and review special instructions as well as listen to and address and resolve any problems or concern
BA degree from a four year college our university and two years related experience; or equivalent combination of education and experience
Fine Dining experience and wine knowledge required; country club experience preferred
Alcohol awareness training, Food Safety and Sanitation Training
Ability to work flexible schedule, including weekends and holidays

Dining Room Supervisor Resume Examples & Samples

Assisting residents in the dining room with meals
Oversee dining room operations
Manage a staff of 15
1 year of experience as a dietary aide

Assited Living Dining Room Supervisor Resume Examples & Samples

Takes resident(s) meal orders and serves meals correctly and efficiently
Delivers trays to rooms of ill residents
Sets tables with napkins and tableware
Refills condiments and salt and pepper shakers
Sets up and keeps salad and dessert counter supplied
Cleans dining room tables and chairs and vacuums dining room
May perform other duties as needed
Must possess, at a minimum, a 10th grade education
Communicate effectively

In Room Dining Supervisor Resume Examples & Samples

Summary of Responsibilities:Report to work on scheduled time, wearing the proper uniform and nametag at all time.To maintain a clean and safe work environment
To be aware of all hotel services and promotions in order to assist any guest or colleague
Review all group resumes and BEO’s in order to ensure the successful completion of all IRD responsibilities as outlined in the resumes or BEO’s
Keep an up-to-date knowledge of the menu, beverage list and wine list as well as ensure that all colleagues do the same
Ensure that standards are, maintained and all documentation pertaining to the standards are utilized (i.e. F&B basics, process briefs, jtc’s, etc) in the shift
In addition, carry out or assist the Manager / Assist Manager in training & development activities for the Colleagues
Ensure the proper organization of all service equipment. Ensure proper mis en place and station set up to ensure a smooth operation
Assure that the shift hand over to the next shift is done according to the Leader’s checklist pertaining to each shift
Check presence of staff and physical appearance & grooming standards are maintained
Supervises and assists in service for VIPs
Check outgoing orders for accurate set ups & complete orders
Do daily food and beverage requisitions
Coordinate Floor checks and guest room pick ups
Oversee equipment breakdown and linen sorting
Ensure communication with oncoming shift supervisor / leader
Handle guest requests and complaints / reports them to Asst Manager / Manager
Maintain communication between IRD and all supporting departments
Maintain a good working relationship with all fellow colleagues and leaders in IRD as well as supporting departments
Checking of tray and table set up to ensure departmental standards are always maintained
Cleanliness and maintenance of all equipment
Being present on the floor of operation & in doing so, ensures the following
Check outgoing orders for accurate set ups
Support order deliveries if necessary
Support order taking process if necessary
Audits standards and takes note of guest feedback in order to make positive changes to the product/service offering of IRD
Conduct shift briefings for colleagues
Ensure that departmental logbook and pass off is completed, ensuring follow up on any outstanding issues from Pass off. Ensures that all guest feedback is communicated to the Assistant Manager / Manager (i.e. guest compliments, GIA forms)
Coordinate amenity orders, preparation and delivery
Oversee RC operation, ensuring all departmental policies are adhered to provide support & back up as & when deemed necessary
Check VIP list and follows up on all deliveries
Maintain Master key / key control system in place
Attend to & handle guest complaints, managing service recoveries when inconsistencies occur

Dining Room Supervisor Resume Examples & Samples

Oversee dining room operations where applicable
Performing duties as a Certified Dietary Manager in a 30-bed Skilled Unit
Performing duties as a Dietary Aide in a 30-bed Skilled Unit

In Room Dining Supervisor Resume Examples & Samples

Helps the team and guests by undertaking other duties and responsibilities that may be requested by the team and Manager
Ensures orders are taken and delivered in a timely and professional manner
Assist in leading the team and ensure service standards are followed
Address guest concerns in a professional and timely manner
Assist in the training of In Room Dining Colleagues
Participate in regularly scheduled departmental meetings
Maximize revenues by following the departmental budget
Minimum of 2 years of F&B experience required

Dining Room Supervisor Resume Examples & Samples

Providing hands-on leadership in day to day operations directly supervising and assisting the dining services team
Maintaining a resident focus business decorum at all times
Managing dining flow and balances the serving responsibilities among dining staff
Two (2) years experience in fine dining or high volume food service preferably in assisted living, full service and/or hospitality industries
Supervisory/management experience preferred which may include supervising and responsibility of shift/daily operations
Competent in organizational, time management skills

In-room Dining Supervisor Resume Examples & Samples

Supervise and support all service colleagues in three-meal-per-day operations, including bar operations
Manage order flow and proper execution of all "a la cart" and all beverage operations
Responsible for mitigating any escalated guest service concerns
Ensure high quality appearance of all room service areas
Ensure consistent set up of guest areas, consistent delivery of food and beverage items
Coordinate daily pre-shift meetings to educate staff on resort information and conduct daily training updates
Experience in all phases of "a la carte" food & beverage operations. -required
Previous supervisory experience desired
Must be able to operate Microsoft Office applications including Word, Excel and Outlook. -required
Must be willing to work weekends and holidays. –required

Dining Room Supervisor Resume Examples & Samples

Supervising a team of 10 - 15 servers
Two years experience as a server and/or 1 year of experience as a dietary aide
Position reports to the Dining Room Manager

In Room Dining Supervisor Resume Examples & Samples

One to two years previous experience in Room Service operations
Applicants must hold a valid work authorization
Ability to speak, read, and write English required
Requires ability to operate
Plan, organize, control and direct the work of employees in the Room Service Department while ensuring guest satisfaction

In Room Dining Supervisor Resume Examples & Samples

Participate in select guest morning beverage and daily amenity deliveries
Know and adhere to all liability laws
Printing of reports at the end of the shift and banking out
Assists setting up order whenever Servers are busy delivering orders
General knowledge of Microsoft Word, Excel, and PowerPoint

In Room Dining Supervisor Resume Examples & Samples

Controls and analyzes on an ongoing basis the following areas: quality, guest satisfaction (voice of the guest - VOG), colleague satisfaction (CES)
Labor Costs of the day to day operation
Sanitation, cleanliness, hygiene in front and back of the house
Supervision of all room service employees, facilitates sales and costs of the day to day operation
Maintenance of a safe working environment (Health and Safety)
Supervises, coordinates and directs the prompt, efficient and courteous serving of food and beverages for all room service orders and suite set ups
Assigns and controls server’s side duties in a fair and reasonable manner
Ensures optimal service is being provided while maximizing profit potential
Watches proper staff level and labor hours during being in charge of the room
Assists In-Room Dining Manager in staff training areas
Assists the In-Room Dining Manager with promotional programs in order to boost sales
Conducts pre meal briefings and maintains liaison with the Kitchen Manager on duty
Participates on cleaning inspections on a regular basis with In-Room Dining Manager to ensure compliance with health and hotel cleanliness standards
Is present on the floor and leads by example as a warm and professional host
Ensures hotel standards of conduct are met
Controls stocks for daily use in restaurants to ensure service requirement are met
Participates in all fields of administrative work required, including but not limited to: schedules, cleaning and maintenance logbooks, opening/closing duties, cleaning checklists, tracks and compiles sales statistics per month
Previous experience in food and beverage related required
IRD experience in a unionized environment a strong asset
Cash/non cash handling abilities required
Smart serve training program certification
Available for shift work including overnights, weekends and holidays

In Room Dining Supervisor Resume Examples & Samples

Maintain a professional presentation at all times
Ensure guest satisfaction by adhering to service standards as specified for In Room Dining
Assist employees as needed to ensure the best possible service
Ensure all special events and amenities are properly presented in accordance with guest and hotel specifications and standards
Maintain established controls for stock with pars and orders
Enforce Security controls (keys, lockdown, etc.) to include control of beverage stock
Assign side work and record attendance
Supervise all In Room Dining colleagues
Skill in establishing and maintaining effective working relationships with staff & guests
Ability to assist manager and order takers in all areas of departmental responsibility
Prior restaurant experience preferred
Must have minimum of 2 years’ experience as a Room Service Captain
Must have knowledge and understanding of Food & Beverage, incl. Wines and Liquors