Restaurant Supervisor Resume Samples

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M Schuster

Micah

Schuster

6188 Stokes Locks

Chicago

+1 (555) 685 7617

6188 Stokes Locks

Chicago

Phone

p +1 (555) 685 7617

Experience Experience

Houston, TX

Restaurant Supervisor

Houston, TX

Gerlach, Bradtke and Shields

Houston, TX

Restaurant Supervisor

Provides feedback to the employee and department managers on the employees’ performance of job responsibilities
Work closely with the manager to identify and resolve performance issues/opportunities of the team members as they arise
Supervises all hourly staff and Seasonal Supervisory staff, provides work direction, performance reviews, and coaching to team
Assist in properly training staff to execute Omni service standards
Assist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels, checking out Blues Buster and bar staff at end of shift
Performs any duty requested by Management to ensure the effective and efficient dining operations
Assist Manager on Duty in programming “specials” into micros system

Chicago, IL

Hotel Restaurant Supervisor

Chicago, IL

Maggio-Schaden

Chicago, IL

Hotel Restaurant Supervisor

Performs a wide variety of restaurant duties to include all types of food prep work, cooking, serving, cleanup, cashiering, dishwashing, etc
Continuously improves the quality of provided services
Assists in directing a high quality, cost effective kitchen and food preparation operation
Performs various inventory control duties
Directly supervises assigned food production employees. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Physically performs a wide variety of high volume food production and preparation duties
Maintains or approves various administrative materials such as time sheets, payroll matters, personnel or accounting materials, safety records, OSHA forms, MSPS records, etc

present

Dallas, TX

Bar & Restaurant Supervisor

Dallas, TX

Huel-Moen

present

Dallas, TX

Bar & Restaurant Supervisor

present

Complete all closing and/or opening procedures to company standards
Take full responsibility and ownership of having a key present during all scheduled shifts
Responsible for opening and/or closing the work location,
Continued alcohol compliance and customer service training, ensuring compliance with all federal, state, local and Aramark alcohol policies
Timely communication of inventory, cash handling, safety and customer matters
Maintains and inventories all product in preparation of inventory ordering
Committed to delivering high levels of customer service

Education Education

Bachelor’s Degree in Hospitality

University of California, Santa Barbara

Bachelor’s Degree in Hospitality

Skills Skills

Ability to assess food quality and presentation and ensure quality control
Ability to interpret and perform basic computer and POS system functions. Knowledge of Outlook, Word and Excel
Demonstrates the desire and ability to provide high quality service to both internal and external customers
Ability to maneuver between tables and around corners
Highly motivated, ability to take initiative
Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead
Strong verbal and written communication skills – ability to communicate with staff and to prepare written reports
Basic math skills; ability to accurately total guest checks, account for cash and inventory
Ability to ensure the highest level of quality in all areas of the operation
Ability to train, lead and motivate a staff of food professionals

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15 Restaurant Supervisor resume templates

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Restaurant Supervisor Resume Examples & Samples

Ensure that standards are being met regarding staff uniforms, quality of service/food, timeliness of food, guest relations
Assist and support restaurant/music hall staff in any of their job functions as needed
Provide clear and specific communications to the staff
Direct interaction with server trainers/Blues Buster and trainees
Assist Manager on Duty in programming “specials” into micros system
Assist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels, checking out Blues Buster and bar staff at end of shift
Greet all guests promptly and courteously in a professional manner

Restaurant Supervisor Resume Examples & Samples

Responsible for assisting daily operations and overall business objectives in the Restaurant
Direct interaction with Server Trainers/Blues Buster and trainees
Check ticket counts with box office before shift begins
Log nightly sales and operational issues in Manager Log Book, either manually or online
Accurate accounting close-out of special events
Checking accuracy of labor system at the end of the shift
Maintain reservations
Oversee parties/special events in the rooms

Restaurant Supervisor Resume Examples & Samples

Ability to delegate responsibility, motivate, and lead direct reports to acheive goals and objectives
Create daily preperation lists, cleaning, opening and closing lists for team
Fills in where needed to ensure guest service standards and efficient operations
Responsible for helping cashiers with start bags and making deposits, and the paperwork associated with it

Restaurant Supervisor Resume Examples & Samples

Responsible for maintaining the Open Table system and All in-house holds and reservation tracking
Responsible for Host Stand and seating on show and special event nights
Must be able to work in ALL restaurant roles

Restaurant Supervisor Resume Examples & Samples

Ensures that the guest experience is pleasant in regard to atmosphere, service and quality of food and beverage products by adhering to the Marriott brand/ performance standards
Ultimately responsible for the dining room’s appearance, consistency of set up, food and beverage service and quality of the experience
Ensures that all employees are in proper uniform and execute their job according to the Marriott and RockResorts brand performance standards
Maintains excellent communication between different departments in the resort as well as within the food and beverage outlets
Handles disciplinary issues that may arise in a prompt and professional manner according to resort guidelines
Performs any additional tasks or projects as required
A minimum of 2 years experience in a guest service position. -required
Ability to read and comprehend complex correspondence, effectively present detailed information both verbally and in written form to guests, manager, and employees throughout the organization. -required
Proficiency in Microsoft Work, Excel and Outlook. -required
TIPS certified or ability to obtain TIPS certification within 30 days. -required
Must be able to lift up to 50 lbs and push and pull up to 100 lbs. -required
Must be able to stand and walk up to 10 hours at a time. -required
Must be able to work weekends, holidays and evenings. -required
Resumes. -required
Bachelor’s degree in hospitality or business. -preferred
F&B experience. -preferred
Supervisory experience. -preferred
Ability to speak Spanish. -preferred

Restaurant Supervisor Resume Examples & Samples

Maintaining quality guest care through close supervision and coaching of food service staff
Adhering to and promoting Hilton and Vail required standards
Ongoing service training of all staff members with the ability to coach and direct to obtain the best results on all shifts
Accountable for all guest care, food quality standards as well as positive resolution on potential guest dissatisfactions
Coach and direct service staff and kitchen staff to achieve our brand standards with all guests
Strong understanding of our POS system
Ability to address all guest recovery opportunities and insure a positive resolution with all our guests
Identify and facilitate guest experience improvement opportunities
Manage staff time and labor

Restaurant Supervisor Resume Examples & Samples

Supervise and support all dining room colleagues of three-meal-per-day restaurant, including lounge and bar operations
Ensure high quality appearance and cleanliness of dining room, lounge and bar areas
College degree with emphasis in Hotel, Restaurant and Tourism. -preferred
Minimum 1 year experience in upscale Restaurant, preferably in Hotel/Resort environment. -required
Previous supervisory experience desired.Must be able to operate Microsoft Office applications including Word, Excel and Outlook. -required
Must be willing to work until October 1, 2015. -required

Restaurant Supervisor Resume Examples & Samples

Quality Guest Care by themselves as well as service and cook staff members
Food and beverage service and adhering to quality standards
High standards for attendance and appearance. Presenting a professional demeanor at all times
Strong understanding of our POS system once trained
Ability to handle all complaint situations and insure a positive resolution with all our guests
A knowledge and awareness towards food, liquor, and beverage costs
Strong money handling skills

Restaurant Supervisor / Expeditor Resume Examples & Samples

Work closely with the culinary team to ensure prompt, accurate service
Maintain inventory and order guides and prepare reports as needed; order all food and beverage items; receive and stores all items properly
Perform administrative functions (manage staff, schedule employees, complete payroll etc.)
Attend pre-shift and/or hold meetings, make notes of items being served as the specials and of any other information important to the dining room
Assist in implementation of the opening procedures of the department, as well as implementation of the closing procedures of the banquet department

Restaurant Supervisor Resume Examples & Samples

Handle guest complaints regarding food and beverage service
Inform and train staff on specific rules, regulations, and procedures, utilize training manuals in the initial training of incoming personnel, and promote a positive work environment
Oversee the general maintenance and upkeep of the restaurant facility
Manage and promote responsible alcohol service as outlined in TIPS training
Handle money, operate P.O.S. system, and prepare daily deposits
Assist in implementation of the opening and closing procedures of the department
Work closely with the Culinary team to ensure prompt, accurate service
Prior banqueting or conventions experience

Restaurant Supervisor Resume Examples & Samples

Completion of administrative responsibilities for the department to include team member schedules, FOH & BOH operational, cleanliness and sanitation checklists
Lead workforce planning, reward and recognition planning, employee events, and employee satisfaction action planning
Minimum 2 years management & food industry experience with multiple large high volume food service operations and managing a team of 10+ employees
Strong customer service, interpersonal and organizational skills
Strong interpersonal and analytical skills

Restaurant Supervisor Resume Examples & Samples

Ensures that the guest experience is pleasant in regard to atmosphere, service and quality of food and beverage products by adhering to the resort brand standards. Consistently touches tables, supervises flow of host stand and proper seating plan. Ensure product and services stays consistent during varying levels of business
Assists in the selection, training, supervision, scheduling and success of all Cucina/IRD employees and beverage staff members
Capable of creating a motivational atmosphere and a cohesive team through effective communication techniques and a culture of trust with their superiors, peers and direct reports
Follows up on all emails, guests requests, duties and tasks whenever on duty to ensure timely and accurate completion
Is actively involved in the operation through daily presence at hot sos meeting, daily review of Medallia performance, and daily interaction with the staff and resort guests
Demonstrates proactive leadership qualities in the daily operation
Responsible for the dining room and bar's appearance, consistency of set up, food and beverage service, quality of the experience, and the security and storage of all Cucina and IRD product
Coordinates daily pre-shift and post-shift line-up's to educate the staff on resort information and conduct daily training on brand standard
Ensures that all employees are in proper uniform and executing all aspects of their job, completion of the daily MOD checklist, as well as the daily duties according to the Vail/RockResorts brand standards
Responsible for various administrative tasks including: scheduling to the forecasted business levels, posting weekly schedules in a timely manner, ensuring par levels are maintained and that all equipment is on hand and in excellent condition
Adheres to the departmental budget and payroll forecasting to lessen the amount of overtime and control labor costs
Works together with F&B GM to set high expectation of performance foe all FOH F&B employees
Responsible for attending numerous resort wide meetings and communicating all relevant information to the appropriate department(s)
Complies with all resort policies, procedures and standards of operation
Ensures smooth operation and clean appearance of the pool and Pool One Outlet
Performs any additional tasks or projects as required or requested by management team
Minimum 1 year experience in upscale restaurant, preferably in hotel/ resort environment. -required
Minimum of 1 year experience in a supervisory role. -required
Previous cash handling experience. -required
College degree with emphasis in hotel, restaurant and tourism. -preferred

Trio Restaurant Supervisor Resume Examples & Samples

Holiday, vacation, and sick pay
Discounted parking options for employees
Medical, dental, and vision insurance

Franchised Restaurant Supervisor Resume Examples & Samples

Count rotating bank at the beginning and end of shirt and report all cash over/shorts to the manager. Comply with all hotel and department accounting procedures. Make cash drops in accordance with proper cash handling procedures
Promote teamwork and associate morale. Treat people with respect
Ensure that all outlets open on time and in an orderly fashion
Always answer the telephone in three rings with a smile and answer questions accordingly or transfer as needed
Review reservation book/open table system to ensure proper set-up and server coverage
Able to operate the Point of Sale System/MICROS
Take readings on menu count
Be knowledgeable of all menu items, their garnish, content and preparation methods. Be prepared to answer any question about the menu in a direct and concise way. Know the use records
Stay current on daily specials, new menu items and specifications including proper preparation methods
Visit every table on shift to ensure service standards are being met. Utilize property Service
Recovery/Defect Tracking processes
Conduct daily menu class and taste panel with kitchen representatives
Conduct daily preshift meetings. Perform uniform inspection prior to opening shift and make necessary corrections immediately
Ensure that all side work is completed and restaurant cleanliness meets standards prior to the end of shift and or allowing associate(s) to leave. Ensure food sanitation practices are followed. Become certified in sanitation and food handling as required by the state
Review open checks
Track and log voided transactions
Identify potential problems and solutions in restaurant guest service
Empower associates to meet or exceed guest expectations
Work with department manager to meet balanced scorecard goals
Assist in conducting REX/RAPS
Ensure security and confidentiality of guest and hotel information and materials
Complete all hourly functions in the department. and operate all equipment as needed
Know location of all guestrooms and meeting rooms in the hotel
Know laws concerning treatment of trespassers
Demonstrate knowledge of EEO policy, fair employment practices and the Fair Labor
Standards Act. Promote a harassment-free work environment
Understand and comply with all state laws. Must hold valid liquor license if required by state. Exercise judgment in serving liquor in order to protect the guest and the property
Must complete Service Training Manual and be certified-validated within 30 days of
Departmental Orientation. Must pass certification quiz/test for position. Must have Serv Safe
Certification. Great Food/Safe Food Certification
Claim all tips in ADP and on weekly tip sheet and submit to manager by end of pay week
Lift, carry or otherwise move up to 25 lbs. regularly. May be required to lift, carry or otherwise move up to 50 lbs. occasionally with assistance. Follow proper moving and lifting procedures identified in Departmental Orientation Handbook. Regularly required to stand; walk; reach; use hands to finger, handle or feel; climb; kneel; talk and hear; taste and smell
Wear proper uniform including nametag at all times in accordance with the Standards of Appearance
Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation and hotel surroundings (i.e. mall, restaurants)
Adhere to all work rules, procedures and policies established by the company. This includes, but is not limited to those contained in the Associate Orientation Handbook and the red
Emergency Response Procedures Manual. Complete Chemical Training and Blood borne Pathogen Training
Quality of Work Perseverance
Reliability/Dependability Judgment/Problem Solving
Motivation/Initiative Cooperation/Teamwork

Franchised Restaurant Supervisor Resume Examples & Samples

Supervise the restaurant staff. Ensure new associates are equipped with the necessary knowledge and skills to achieve job expectations. Evaluate the staff’s job performance and coach and counsel as necessary. Clearly communicate to associates the standards of performance and their role in contributing to individual and team success. Ensure all required training occurs including orientation, safety, fire, food and beverage handling and blood-borne pathogen. Ensure staff compliance with internal controls, policies, procedures, standards and regulations. Insist on a work environment that is free from harassment
Perform and supervise the staff’s compliance with consistent safe and sanitary food and beverage handling and serving. Monitor and control maintenance/sanitation of the restaurant and equipment. Supervise adherence to all safety protocols
Perform and supervise preparation of guest checks and collection of payments in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures
Ensure maintenance problems are promptly reported to Engineering through proper channels
Order supplies and maintain accurate inventory as assigned
Respond to guest requests, concerns and problems to ensure guest satisfaction
Train restaurant employees to maximize productivity and minimize waste
On time and at work when scheduled, and in proper uniform if applicable
Attend department meetings as scheduled
Consistent professional and positive attitude and actions when communicating with guests and associates
High school education plus schooling in hotel/restaurant management or related major
Two or more years of related experience
Familiarity with hospitality industry practices preferred
Ability to effectively and efficiently supervise staff, daily operations and resolve operational problems in compliance with policies and procedures
Ability to appropriately interview, hire, schedule, motivate, train, monitor and address staff performance
Knowledge of and ability to follow proper food and beverage sales and service
Ability to understand and comply with federal, state and local serving guidelines
Ability to timely compile facts/figures, identify, investigate and resolve matters
Attention to details, good organizational skills and efficient time management
Ability to follow an appropriate course of action based on policies and procedures
Ability to operate a computer, phone and other office equipment
Display consistent professional leadership with effective listening and communication skills
Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities
Ability to satisfy the legal requirements for employment within the jurisdiction

Restaurant Supervisor Resume Examples & Samples

People Management and Training: Responsible for interviewing, hiring, coaching, and development of front office associates. Evaluates staff performance and coaches to ensure standards are met. Works in conjunction with manager to deliver discipline/corrective action and make termination decisions. Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing employees. Ensures all required training for department employees is completed and training records are maintained. Analyzes quality issues, identifies training needs, suggests changes and ensures implementation to improve results. Utilizes available resources and adheres to CSM training policies. Promotes collaboration and positive, professional work environment
Financial Results and Cost Control: Responsible for assisting in effective labor management through proper scheduling, monitoring, and adjusting based on business needs. Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. Uses expertise to suggest and implement changes to front desk operations as needed, while maximizing revenue and occupancy
Self/Workload Management: Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Must have high attention to detail, good communication skills and leadership ability. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all CHR Standard Operating Procedures
Safety/Risk Management: Conduct routine inspections of front desk operations to maintain standards per CHR, local, state and federal regulations. Ensures a clean and safe work environment, and follows all CSM procedures for guest/employee incidents

Restaurant Supervisor Resume Examples & Samples

Monitor servers and busperson adherence to all service standards
Supervise service of guests, being watchful of signals from guests in need of service
Assist manager to establish and monitor sidework duty completion
Maintain bank to Crescent standards
Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage
Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up
Communicate daily with restaurant manager with regard to special events, house counts, etc
Assist restaurant manager in conducting menu classes and taste panels

Restaurant Supervisor Resume Examples & Samples

Performs periodic scheduled reviews of hourly employees
Develops and implements training programs for new hires and existing employees
Supervises front of house daily operations of restaurant
Ensures equipment and food and beverage service facilities are in excellent condition
Resolves guest disputes and creates guest opportunities
Orders supplies, service ware, small wares, beverages and front of house foods
Implements and monitors food, beverage and labor cost control systems
Constantly monitors quality of products and service offered
Works hands on in the day to day operations of restaurants, leading by example
Develops sales incentive programs for employees
Possesses valid Clark County Health Department Health Permit
Must be front end user computer literate with an emphasis on Microsoft Office (Word, Excel), e-mail, POS systems, inventory control systems and payroll systems
Experienced in prevention of pilferage
Extensive knowledge of food, wine, spirits, beers and non-alcoholic beverage required

Relief Restaurant Supervisor Resume Examples & Samples

Supervise the F&B team in all aspects of the department and ensure service standards are followed
Anticipate guest needs and resolve guest problems
Answers guest questions and complaints quickly and efficiently and determine if a more senior manager needs to be involved
Records complaint and action taken
Attend regularly scheduled departmental meeting
Liaises with other departments ensuring communication and the resolution of problems
Follow Restaurant policies, procedures and service standards
Observe service at all times. Assist where necessary
Any other duties as assigned by Management

Restaurant Supervisor Resume Examples & Samples

Supervise, coordinate and schedule the activities of staff who serve food and beverages during shift
Welcome and greet guests with a warm, friendly smile
Inform guests of specials and menu changes, make suggestions and answer questions regarding food, beverages and service
Ensure alcohol inventory control system is performed at prescribed times and proper follow-up is performed in areas of concern
Train staff in job duties, sanitation and safety procedures
Ensure that food and service meet quality control standards
Communicate effectively with kitchen staff to ensure guest satisfactions with food and service
Observe diners to ensure guests are satisfied and respond to any requests
Maintain superior standards of quality, service and cleanliness in the restaurant and service areas
Demonstrate a commitment to provide the best possible experience for guests
1 to 3 years supervisory experience in a restaurant and/or bar
Knowledge of principles, values and processes for providing superior guest service
Ability to project a professional, friendly and courteous image to guests
Ability to work quickly and efficiently in a fast-paced environmenet
Ability to work under pressure and handle multiple tasks with a high level of attention to detail
Strong decision-making skills
Strong communication skills, including listening skills, with the ability to communicate with guests and coworkers

Restaurant Supervisor Resume Examples & Samples

Ensures that all equipment is set up properly and operating efficiently and accurately
Verifies all paperwork is complete and turned in at conclusion of shift/event
Ensures all workstations, storerooms, bar, host stand, decks and dinning areas remain clean, sanitized, safe and sufficiently stocked
Maintains cleanliness and safety standards throughout the restaurant; follows and upholds all health codes and sanitation regulations
Assists with catered events as directed
Previous experience using computerized POS system required; previous experience with Halo POS preferred
Knowledgeable in the operation of a high volume sit-down restaurant with high service standards
Possess basic knowledge of bar operations and standard drink recipes and alcohol brand names

Restaurant Supervisor Resume Examples & Samples

To supervise the service of all restaurant Associates on a daily basis
To assist the guest in choosing his or her beverage and or food order from the menu. And try to up sell specials as specified by the Chef and beverage items
To take the food or beverage order from the guest, ensuring that the order is accurate and has been double-checked
To maintain a high standard of service to guests and recommend improvements
To check all stations, tables, pantry and display prior to each meal period and ensure areas are correctly set up
To follow up on service and make sure guests are given every attention
To assign stations and rotate duties to service Associates and check on them to ensure correct procedures are followed
Be responsible for the protection of all operating equipment, seeing that it is properly stored, handled and breakage is minimised at all times
To conduct daily briefings with all Associates, informing them of daily specials, Special Attention Guest and other relevant information

Restaurant Supervisor Resume Examples & Samples

Must have neat and clean overall appearance
Must be able to walk as a daily routine
Must be able to ascend/descend stairs as a daily routine
Must be able to communicate and disseminate information accurately, either written or verbally, with the general public or associates
Must be able to comprehend reading materials

Restaurant Supervisor Resume Examples & Samples

Maintains control of F&B costs, supply costs and inventory by adhering to all standards of operation including par levels, ordering procedures and portion control
Audits service and quality on a regular basis
Abides by all proper surface and equipment sanitation procedures
All employees to be trained according to the Captains standards for safety
Makes sure F&B manager is aware off all maintenance issues

Restaurant Supervisor Resume Examples & Samples

Work with the Sous Chef to ensure that restaurant food is produced to Aramark food management policies, procedures, and department requirements
Supervise employees; counsel; promote employee growth, efficiency, morale, and teamwork
Be able to work an event based schedule, to include evenings and weekends

Restaurant Supervisor Resume Examples & Samples

Actively support the Quality Improvement Process
Assist in ensuring that scheduling functions are performed accurately and on a timely basis
Assist in maintaining a highly motivated and well-trained staff
Open and close shift in accordance with manager’s checklist
Initiate aggressive guest interaction through seeking and soliciting feedback from guests
Properly execute revenue and check control procedures on shift
Handle daily associate relations (e.g., scheduling, time adjustments)
Maintain a safe and sanitary work environment for all associates and guests
Find solutions for problems such as call outs, last minute bookings or any other daily problems that may arise
Be on the floor during entire meal period and ensure adequate coverage
Ensure that only a quality product is being served
Monitor hours and staffing on a daily basis, for restaurant, with accurate scheduling in line forecast and budget guidelines
Ensure all side work is done on daily basis
Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel
Assist any associate in his/her job performance, when required, to ensure guest satisfaction
Understand and teach empowerment principles to ensure guest satisfaction
Exercise station rotation to ensure stations are distributed fairly
Minimum of two years food service or related hospitality management experience
Able to work with teams
Basic technical knowledge of restaurant operations
NOTICE: The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be aware that, at all times, it may be necessary to move employees from their accustomed shift, as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times

Hotel Restaurant Supervisor Resume Examples & Samples

Provide the highest quality of service to the guests at all times
Monitor and ensure compliance with all guidelines for operations
Handles guest problem and complaints
Assists in directing a high quality, cost effective kitchen and food preparation operation
Maintains or approves various administrative materials such as time sheets, payroll matters, personnel or accounting materials, safety records, OSHA forms, MSPS records, etc
Performs a wide variety of restaurant duties to include all types of food prep work, cooking, serving, cleanup, cashiering, dishwashing, etc
Controls budget expenditures and complies a wide variety of related reports
Controls food cost control to compile with budget
Physically performs a wide variety of high volume food production and preparation duties
Monitors and serves food service lines during food service
Completes food orders or items
Performs various inventory control duties
Assures a high degree of sanitation is observed in all assigned areas
Insure safe chemical usage in all assigned areas
Directly supervises assigned food production employees. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
TAP’s Certification
Serve Safe Certification or Alaska Food Workers Card
At least two (2) years demonstrated proven supervisory skills for at least 5 or more people
At least two (2) years of varied and responsible professional food preparation experience
Must be familiar with all food safety policies and procedures including all HACCP forms

Restaurant Supervisor Resume Examples & Samples

Monitor bartenders, servers and busperson adherence to all service standards
Present a positive company image through all phases of public and guest interaction
Collaborate with leadership to promote and uphold standards of service, offering assistance when needed
Create a positive environment, take ownership of the guest experience, learn every day and aspire to do better each day

Restaurant Supervisor Resume Examples & Samples

Coordinates the set-up and/or closures of restaurant and lounge areas in accordance with Carlson Hotel standards
Confirms daily specials and new menu additions with the Restaurant Chef
Assists in overseeing the food and beverage service provided in assigned outlet(s); coaches employees on effective service and food presentation techniques
Inspects assigned restaurant(s) and lounge area(s) on an on-going basis and takes appropriate steps to ensure facilities meet or exceed hotel standards at all times
Conducts daily pre-shift meetings to discuss specials, house count, reservations and new menu items
Properly executes check control procedures
Maintains sanitary and safe work environment for guests and employees
Assists in orienting new employees to the department and hotel and provides on-the-job training on job responsibilities
Assists in prioritizing and assigning work
Provides feedback to the employee and department managers on the employees’ performance of job responsibilities
Minimum two years restaurant experience, preferably in hospitality industry
Ability to collaborate effectively with other hotel employees and managers to ensure teamwork
Aptitude to resolve conflicts with guests, supervisors and employees
Knowledge of local, state and federal liquor laws and regulations
Ability to multitask and work well under pressure
Basic computer skills in Microsoft Office Suite

Restaurant Supervisor Resume Examples & Samples

Assists in the selection, training, supervision, scheduling and success of all Cucina & In-Room Dining employees and beverage staff members
Capable of creating a motivational atmosphere and a cohesive team through effective communication techniques and a culture of trust with her superiors, peers and direct reports
Is actively involved in the operation through daily presence at hotsos meeting, daily review of Market Metrix performance, and daily interaction with the staff and resort guests
Coordinates daily pre-shift and post-shift huddles to educate the staff on resort information and conduct daily training on brand standard
Ensures that all employees are in proper uniform and executing all aspects of their job, completion of the MOD checklist, as well as the daily duties according to the Vail/RockResorts brand standards
Adheres to the departmental budget and payroll forecasting to lessen the amount of overtime
Maintains excellent communication between different departments in the resort as well as within Cucina & In-Room Dining and proactively communicates information to departments that are impacted by Cucina events
Works together with F&B GM to set high expectation of performance for all Front of House F&B employees
Minimum of 2 years experience as a supervisor or manager in an upscale Food & Beverage hotel/resort. -preferred
Must be able to effectively present detailed information both verbally and in written form to guests and employees. -required
Must be able to lift at least 40 pounds. -required
Experienced in all phases of Food & Beverage operations. -required
Point of Sales experience. –required

Bar & Restaurant Supervisor Resume Examples & Samples

Ensure that each customer receives outstanding service by providing a friendly environment that includes greeting and acknowledging customers, maintaining the standards, product knowledge, and all other components of customer service
Maintain an awareness of all product knowledge information, promotions, and current advertisements
Partner with management team to learn and understand all leadership processes and procedures
Demonstrate leadership through initiative and delegation of task between sales and leadership team
Complete all closing and/or opening procedures to company standards
Take full responsibility and ownership of having a key present during all scheduled shifts
Liquor room maintenance and management to include storage and equipment organization
Continued alcohol compliance and customer service training, ensuring compliance with all federal, state, local and Aramark alcohol policies
Demonstrate high level of quality of work, attendance and appearance
Adhere to all Company Policies and Procedures and Safety Regulations
Work nights, weekends and varied hours/days to meet the needs of the business
Cross-trains and potential to work other areas or departments as required by your manager
Performs task as requested by your manager on a daily, weekly, bi-weekly, or monthly basis
Timely communication of inventory, cash handling, safety and customer matters
Supervises the alcohol compliance, guest experience, staff and sanitation at the location
Responsible for opening and/or closing the work location,
Works with upper managemetn on employee or guest matters, and making sure the location is staffed and stocked appropriately
Ability to work successfully in a team environment promoting team work
Previous supervisory experience or experience in the food service and bar industry
1-2 years of supervisory experience
2 to 4 years experience in the food service industry

Bar & Restaurant Supervisor Resume Examples & Samples

Assist Food and Beverage management with achieving financial targets
Previous high end Bar Supervision experience
APLH Certification

Restaurant Supervisor Resume Examples & Samples

Be able to direct all outlets’ efforts toward guest satisfaction and company standards and mission statement
Know all P.O.S. functions and capabilities. Ensure that all staff operates Micros P.O.S. effectively
Scheduled daily activities and in-house groups
Hotel extension numbers
Beeper number/radios carried by hotel personnel
Hours of operation of each outlet, ambiance, menu selections and price range
Be familiar with the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list
Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended
Maintain complete knowledge and comply with all departmental policies and service procedures
Prepare station chart and assign stations to staff following departmental procedures
Set up Host (ess) station with necessary supplies; maintain cleanliness at all times. Report shortages to Supervisor
Inspect condition and cleanliness of menus and wine lists; ensure designated amounts are available. Update menus and wine lists as changes occur
Place newspapers in designated areas for breakfast as specified in departmental procedures
Inspect tables and stations, ensuring that all set-ups meet the department standards. Check throughout meal period. Relay deficiencies to respective personnel and follow up on corrections
Guide the Servers and Server Attendants in table set-up needs to ensure optimum service to guests
Answer restaurant telephone courteously and efficiently as specified in departmental standards
Escort guests to tables and assist in seating at tables; present menus and extend congenialities in accordance to department guidelines
Accommodate all requests for information courteously
Communicate V.I.P. arrivals and special requests to designated personnel for follow up
Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction
Monitor and ensure that all aspects of service conform to departmental standards. Notify respective personnel for problems to be corrected
Ensure tables are cleaned and reset according to standards
Complete closing duties as assigned
Oversee and check completion of staff's closing duties
Oversee all aspects of restaurant during absence of Manager and/or Supervisor
Legibly document pertinent information in restaurant log book
Be familiar with operation of Micros system and manual system procedures
Successful completion of the training/certification process
Assist in set up of room and service of food and beverages to guests as assigned to ensure optimum service to guests
Assist in cashiering procedures where time demand exists
Take, record and relay messages in accordance with standards
Complete storeroom requisitions as assigned
Obtain cigars/cigarettes when requested by guests
Legibly document maintenance needs on work orders and submit to Manager
Attend menu and wine tasting as scheduled
To follow all fire and work safety programs and SOP’s

Restaurant Supervisor Resume Examples & Samples

Monitor servers and bus person adherence to all service standards
Assist manager to establish and monitor side work duty completion
Check restaurant/Outlet for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up

Restaurant Supervisor Favorites Resume Examples & Samples

Assists in monitoring department budget to ensure efficient use of labor and other resources in order to achieve effective operation of the department
Monitors guest service and satisfaction by interviewing guests and by observing food ratings in order to make recommendations for improvement to maintain high service standards and a positive dining experience for customers
Inspects food outlet daily to ensure a safe work environment, that equipment is operating properly and that sufficient supplies are on hand in order to achieve smooth operation of the department
Ability to take reservations over the phone
Understanding of full-service restaurant operation
Excellent customer relation skills

Pete s Sunset Grille Restaurant Supervisor Resume Examples & Samples

Full Time Supervisory Position that requires full flexibility, ability to work evenings, weekends, holidays and a varied schedule
Hotel experience and a thorough understanding of restaurant service preferred
Previous experience as a Restaurant Supervisor preferred

Restaurant Supervisor Resume Examples & Samples

Schedule employees
Order product
Motivate, coach, discipline and evaluate hourly personnel
Assign stations and record attendance
Maintain regular, predictable attendance

Restaurant Supervisor Resume Examples & Samples

Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience
Promote a teaching and learning environment
Food cost and inventory management
Ability to partner and build relationships with management, colleagues and vendors while demonstrating leadership and integrity and promoting team success
Ability to motivate others to accomplish goals
Knowledgeable of Food and Beverage preparation, presentation and operation
Creative problem identification and resolution skills

Restaurant Supervisor Resume Examples & Samples

Creating and updating all training materials
Updating all holiday reservation books
Completing disciplinary action as needed
Attend all resort and department meeting
All Opening and closing duties of the restaurant

Restaurant Supervisor Smokey s Resume Examples & Samples

Open and close restaurant. Supervise staff in absence of Restaurant Manager
Utilize POS system to accurately charge customers, and ensure timeliness of food and beverage
Full knowledge and participation in the hotels Fire, Safety, Security, and Environmental plan and/or committees
Supervise all service personnel including counseling and discipline, to maintain service standards
Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel on a daily basis
Conduct daily 'shift' meetings to keep staff informed of current promotions, daily specials, guest comments, daily events and pertinent memos
Ensure all staff has completed daily checklists

Restaurant Supervisor Resume Examples & Samples

Inform guest of specials and menu changes, make suggestions and answer questions regarding food, beverages and service
Ensure alcohol incventory control system is performed at prescribed timees and proper follow up is performed in areas of concern
Communicate effectively with litchen staff to ensure guest satisfaction with food and service
Maintain superior standards of quality, service and cleanliness in the restaurants, service areas and outlets
Demonstrate a commitment to provide the best experience for guests
1-3 years supervisory experience in a restaurant and/or bar

Restaurant Supervisor Resume Examples & Samples

Highly adaptable to changes
Must have at least 3 years experience in leading teams
Must have experience with an up scale restaurant
8 Years in hotel / food and beverage operations at the luxury level
Knowledge of coordinating group reservations and requests
Knowledge of staffing for different meal periods and reading and forecasting to hotel occupancy, group movement and local events
Knowledge of cost controls as they relate to labor and supplies
Strong relationship skills in dealing with in-house guests, local community, meeting planners, employees, and peers
Must be very detail oriented and able to pinpoint defects in a timely manner
Must be a good public speaker, the ability to communicate clearly the goals and objectives
Must have computer skills that include word, excel, PowerPoint and access
Advanced College Education
Ability to communicate in a second language, preferable English
Knowledge of Micros, LMS, Fidelio and Time Saver applications
Ability to ensure the highest level of quality in all areas of the operation
Must have basic financial skills to ensure proper forecasting, scheduling and maintaining a rigid time and attendance policy
Must have extensive food and beverage knowledge. Would prefer level 1 certification in the court of master sommeliers
Will be responsible for financial performance of department, to include payroll, equipment purchases, breakage and loss
Will be responsible for quality initiatives to include increasing meeting planner and employee satisfaction. Quality scores must maintain an above company average score and be top five in company in casual dining
Will be required to ensure all employees receive performance reviews on anniversary dates or before
Will be responsible for attending operational meetings, such as staff, food and beverage, menu, resume reading
Ability to enforce hotel standards policies and procedures with staff
Ability to prioritize and organize work assignments, delegate work
Ability to direct performance of staff and follow up with connections where needed
Will ensure employee satisfaction and ensure The Dining Room Employee Satisfaction is above hotel average
Ability to ascertain department training needs and provide training in needed areas
Ability to input and access information into computer
Daily schedule of group functions, times, locations, amount of people and specific requirements
Locations of all hotel function space, names of rooms, local suppliers, immediate area directions to all off property sites, detailed information on activities and restaurant knowledge
Labor Management System
All department / hotel policies, procedures, and standards
Participate in line-ups to assist in the dissemination of information regarding the set-up and service of each meal period
Assist staff with their job function where needed to ensure optimum cleanliness and service standards for guests
Assist In-Room Dining Staff when business dictates
Assist Food and Beverage Director, Executive Chef and The Dining Room Chef as needed
To follow all fire and work safety programs and Sop’s

Restaurant Supervisor Resume Examples & Samples

Interact positively with customers promoting theatre facilities and services. Resolve problems to the satisfaction of involved parties. Organize special events in the lounge such as receptions
Maintain profitability of outlet to support theatre operations. Control payroll and equipment costs. Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies
Track tip distribution
Maintain a high level of professional appearance, demeanor, ethics, and self-image with yourself as well as subordinates
Ensure the highest quality of food, beverage, and service related to the operation
Maintain an appropriate level of community public affairs involvement
Assess and review the job performance of subordinates, and maintaining records of assigned employees according to policy
Ability to read, write, and communicate effectively in English language, to understand internal documents, reports and to interact effectively with guests and employees
High school diploma required. College degree not required, but equal work experience

Restaurant Supervisor Resume Examples & Samples

Localizes, communicates, and delivers brand-designed Simple.Good.Natural food & beverage wellness programs to guests daily (e.g., tastings, demos on healthy eating and cooking)
Manages the procurement, inventory, preparation, and delivery of local, healthy, freshly prepared food & beverage offerings to guests and staff as defined by brand standards and standard operating procedures
Listens to the wellness needs of our guests and creates an environment that allows our guests to stay, work, relax, exercise and eat on their own terms
Supports and embraces our guests in their wellness journey through your knowledge, insights and sharing your own wellness story
Develops a partnership program that allows guests to have food that can be delivered from our Simple.Good.Natural selection of restaurants in addition to an “Indulgence Map” that gives guests a glimpse of the best indulgences in the local community
Interacts daily with guests to solicit feedback, builds relationships and brings the EVEN Hotels brand to life
Ensures guest complaints are resolved appropriately and that appropriate service recovery/problem resolution process is in place
Demonstrates BrandHearted leadership by putting the brand at the center of all business decisions
Hosts and participates in hotel wellness and scheduled fitness programs regularly
Bachelor’s degree or equivalent in culinary arts, hotel administration or related field preferred
Advanced training in food and beverage management plus 2 years related experience, including supervisory experience, or an equivalent combination of education and experience
Demonstrated recent experience facilitating wellness programs, food/wine tastings, sports, fitness or similar activities

Restaurant Supervisor Resume Examples & Samples

Supervise and coordinate activities of restaurant and catering employees on a per shift basis
Follow and enforce work procedures and service standards set forth for lunch and dinner services and catering operations
Set a positive example by reporting to work on time, in a clean and complete uniform
Assist in developing bar menus, wine list, pricing, promotions, and service standards
Assist restaurant and catering employees in serving guests or performing duties needed to ensure a smooth functioning operation
Performing inventory counts and authoring a bar report calculating cost of goods sold
Scheduling of restaurant and catering employees adhering to the budget and forecasted business
Analyze and resolve all problems with employees, guests, and the operation with the assistance of management
Ensure that all equipment is set up properly and operating efficiently and accurately
Ensure all deliveries are accurate and the product is of high quality
Ensure all workstations, storerooms, bar, hosts stand, decks and dining areas remain clean, sanitized, safe and sufficiently stocked
Assist management in the hiring and training of all employees
Responsible for accurately opening and closing the restaurant following opening and closing procedures for each job position for the following day
Assist in the timely payment of product invoices
Adhere to and enforce inventory and labor control measures
Assist in soliciting, booking, and planning of catering events
Supervising catered events including set-up, the function, and breakdown following the agenda
Recommend measures to improve service, increase efficiency and heighten the experience for both guests and employees
Assist in the ordering of bar product, rentals for events, and other products needed for the operation
Minimum of three years front of the house work experience in a formal restaurant
Minimum of one year supervisor work experience in a formal restaurant
Highly motivated, enthusiastic and friendly. Enjoys working with people. 18 years or older
Capable of following job procedures and management instruction
Demonstrates the ability and desire to take initiative
Capable of formulating intelligent and informed decisions
Able to stand for long periods of time including bending, lifting, reaching, and stretching
Able to carry 20 to 50lbs
Knowledge in bar operations including wine, beer, and spirits
Experience in the handling of all forms of payment and ability to use a computerized POS system

Chinese Restaurant Supervisor Resume Examples & Samples

Supervise cloakroom operations and ensure adequate staffing
Maintain security of all guest property
Flexibility to work late shifts
Previous experience in a supervisory role

Restaurant Supervisor Resume Examples & Samples

One year supervision experience strongly preferred
Strong knowledge of Food & Beverage operations and service, wines and preparation techniques
Excellent mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements
Can communicate well with guests and fellow associates
Ability to use point of sale
Constant training of staff
Safety procedures
Conduct pre-meeting
Evaluation and discipline of employees with management presence
Give feedback to managers
Ensure proper charging for alcohol is being followed
Motivate staff to perform at top level
Responsible for quality control of all foods and set ups
Maintain upkeep of restaurant
Inspect and enforce standards at all times
Ensure food handling policies and laws are being followed at all times
Enforce beverage and all cost controls in all areas
Ability to lift/carry weight up to 50 pounds
Ability to push/and pull carts of products weighing up to 150 pounds
Ability to work entire shift standing and moving about in restaurants and kitchen area
Be able to varies schedules including weekends and holidays

Hotel & Restaurant Supervisor Resume Examples & Samples

Process billing on a daily and weekly basis
Draft schedule on a weekly basis to meet the predicted and budgeted labor numbers for approval of the Department Manager
Supervises and trains staff to conform to Hilton's high standards of quality and service

Restaurant Supervisor Resume Examples & Samples

Responsible for opening and closing the restaurant according to expectations of the management team
Ensure the staff appropriately logs and disposes of waste, follow 5P process including recipe standards
6 months of supervisory or lead role experience
Strong leadership skills

Restaurant Supervisor Kauffman Stadium Premium Services Resume Examples & Samples

Responsible for cash handling and ensuring staff returns cash to Event Center
Delegates tasks to employees as necessary
Must be able to obtain KCMO liquor license and Food Handlers Certification

Restaurant Supervisor Resume Examples & Samples

Conduct pre-shift meetings to inform staff of daily events. Review daily specials
Ensure side work duties are complete and tables are set before, during, and after operating hours
Train and schedule employees to ensure proper coverage. Alert management of potentially serious issues
May routinely greet guests, serve food and beverage, and take reservations and maintain reservations book if applicable
Handling food objects and products; bending, stooping, kneeling
Communication skills are utilized a significant amount of time when interacting with customers and employees
Mathematical skills, including basic math, cash handling, are utilized frequently

Restaurant Supervisor Resume Examples & Samples

We respect each other
We are active in our local communities
Ensure that the restaurant areas are neat and clean
Conduct pre-shift meetings with associates, communicating GSS goals, OH&S, house count and special events
Manage reservation requests and special menu planning
Responsible for scheduling and verify staffing levels for shifts. Adjust schedules accordingly with increased or decreased business demands
Responsible for programming menu items, promotions and discounts in micros symphony
Support restaurant team when needed, greeting and serving guests
Abide by provincial and corporate liquor requirements pertaining to serving alcoholic beverages
Ensure team is providing excellent service, resolve guest issues and motivate restaurant team
Promote and maintain a safe and healthy work environment adhering to the legislation set out by Occupational Health and Safety Qualifications
Must have 2 years of supervisory experience in a licensed restaurant
Microsoft Word, Microsoft Excel and Micros are a definite asset, must be able to generate reports
Superior communication and organizational skills
Ability to work flexible hours when required
Strong leadership background
Able to work effectively within designated timelines
Mentoring experience an asset

Sb-bear River Restaurant Supervisor Resume Examples & Samples

One year previous restaurant experience in high volume restaurant or one season in SSRC food service department required
1 years supervisory experience in hospitality management (emphasis on Food and Beverage) preferred
Must possess good organizational, interpersonal problem-solving, leadership and team building skills
Must be computer literate including Microsoft Office proficiency
POS system competency preferred
Create weekly labor/revenue forecasts. Work with Manager on all staff payroll procedures and Kronos timekeeping and credit card tips reporting. Ensure accuracy of staff banks, audit all cashier open and close procedures, follow all audit and money-handling procedures during shifts worked
Assist with Inventory of all on-site products in an accurate and timely manner and closely administer and monitor all theft prevention (shrinkage) procedures. Participate in food safety audits weekly and ensure that temperature checks are completed daily
Closely monitor guests dining experience; ensure that the guest receives a “fine-dining” experience

Restaurant Supervisor Resume Examples & Samples

Perform shift opening and closing duties as assigned such as starting equipment and cleaning the grill and surrounding area, as well as other kitchen equipment
Assist with handling customer complaints and problems in a professional manner
Work as scheduled and as necessary in any position in the restaurant, and perform other duties as assigned

Casual Restaurant Supervisor Resume Examples & Samples

Supervise & operate the restaurant as per instruction from the FOH Manager and Head Chef
Ensure that all restaurant staff are trained to standard with regards to operations, customer service and up selling
Ensuring cash handling and stock control procedures are adhered to, resulting in all tills balancing at the end of a shift with no discrepancies and the accurate completion of paperwork
Ensuring that all working areas including catering equipment is in working order and kept clean in line with Food Hygiene Regulations, Health and Safety and routine cleaning procedures are adhered to
Ensuring that all staff adheres to compulsory regulations such as the Weights & Measures act, Trades Description act and laws relating to underage drinking
Delivering the highest possible standard of customer service in line with the venue policy, and promoting a professional image of Live Nation and Motorpoint Arena Cardiff at all times with monitoring & developing the restaurant
Ensure service and staff can handle last minute requests and handle stressful & busy periods
To undertake any other reasonable duties as required by Venue Management

Restaurant Supervisor Resume Examples & Samples

Monitors day-to-day operations of the department to ensure maximum customer service
Responds to inquiries from a variety of sources. Assesses the feasibility of requests. Plans methods of carrying out the various requests
Performs human resource functions for staff, including scheduling, evaluating, and training staff
Assists in monitoring the profitability of functions to ensure quality and portion control while minimizing waste and broken or lost supplies. Reviews monthly profit and loss statement and prepares critique and action plans for improvement as necessary
Assists in developing departmental policies and procedures
Liaises with the Executive Chef on a variety of issues related to food presentation, menus, and schedules
Liaises with the Purchasing department to purchase equipment and some food and beverage items
Liaises with Accounting staff to resolve payroll, billing, payables, and point of sale issues
Assists in holding periodic meetings with staff to review past and future performance of service, quality, and general information concerning guest and employee relations

Restaurant Supervisor Resume Examples & Samples

Assist in the direction and supervision of food servers, bus persons, and other staff regarding schedules, service standards, training, motivation, and safety
Assist in monitoring food quality and service level to ensure restaurant complies with sanitation and safety standards for guests and employees
Responsible for completing daily paperwork including payroll, inventory, banquet checks, checklists, etc

Restaurant Supervisor Resume Examples & Samples

Daily line-ups
New server, busser, host and bartender training programs
Daily evaluation of restaurant service performance MOD Reports
Coordination of timely food production
The Restaurant Supervisor needs to work with the Restaurant Manager to provide "excellent quality and presentation" of all food to the guests
Responsible for assigned Waitstaff shift assignments
Complete environmental checklist for dining room. Maintain condition of dining room
Handle guest comments and complaints and ensure
Strong interpersonal, time management and communication skills
Ability to train, motivate and develop staff
Strong leadership skills are required
Possesses knowledge of food production and service
Ability to perform all positions in banquet operations
Previous experience strongly preferred

Restaurant Supervisor Resume Examples & Samples

Performs shift opening and closing duties in accordance with manager's checklist
Initiates guest interaction through seeking and soliciting feedback from guests, implementing service recovery tools when necessary
Properly executes revenue and check control procedures on shift
Utilizes all tools for running shift, (e.g., schedules, floor plans, reservations, checks, daily server checklist)
Conducts daily pre-shift meeting with staff to communicate specials, hotel occupancy, guest satisfaction scores, reservations and staff or service concerns
Monitors floor volume at all times and assist with seating, serving and kitchen communication as needed to ensure adequate coverage and guest satisfaction
Maintains a safe and sanitary work environment for all associates and guests
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards
Solicits customer feedback to improve service

Restaurant Supervisor Resume Examples & Samples

Minimum 1 years experience in a similar position in a luxury resort or hotel
Good English language skills, both written and spoken
THIS POSITION IS ONLY OPEN TO THAI NATIONALS DUE TO WORK VISA RESTRICTIONS

Restaurant Supervisor Resume Examples & Samples

This is a front of the house operations supervisor role, supporting 4 outlets
Availability to work mornings, afternoon, evenings and weekends
Shifts may range from 2 PM - 1:30 AM or 6 AM - 3:30 pm

Restaurant Supervisor for Dempsey s Brew Pub & Restaurant Resume Examples & Samples

Assists associates with service and/or billing issues
Verifies proper set-up, service, and cleaning of assigned area throughout shift/event
Ensures all workstations, storerooms, bar, host stand, and dining areas remain clean, sanitized, safe and sufficiently stocked
One year supervisory experience in restaurant or service environment preferred
Basic math skills; ability to accurately total guest checks, account for cash and inventory
Highly motivated, ability to take initiative, ability to work in fast-paced environment

Restaurant Supervisor Resume Examples & Samples

Assigns and manages the overall efficiency of the restaurant operation
Assists in the supervision of organization and sanitation of restaurant, kitchen, storage areas, and loading dock
Ensures they and all staff work safely, consistently using designated safety equipment (personal protective equipment- PPE)
Knowledge and demonstrated practice of maintaining a clean and sanitary work area. Completes cleaning assignments
Use hands to finger, handle, or feel; or reach with hands and arms
Specific vision abilities include close vision, distance vision, and depth perception

Restaurant Supervisor Resume Examples & Samples

Assist in overall supervision of the department as outlined in manager’s job description
Communicate with guests and receive feedback
Observe, teach and correct staff’s service
Check bar controls, shot glass use, red lining, and bottles totally empty daily
1 year of experience in Food and Beverage Supervision or Management role preferred

Restaurant Supervisor Resume Examples & Samples

Must be effective in handling problems in workplace, including anticipating, preventing, identifying, and solving problems as necessary
Supervise and coordinate assigned shift
Assist in overall supervision of the department as outlined in manager’s job
Check staff punctuality
Order daily supplies
Handle guest comments and complaints
Must be able work with and understand financial information and data and basic arithmetic functions
Must lead by example, remain professional in all situations
Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the hotel
Comply at all times with Omni standards and regulations to encourage safe and efficient hotel operations
To be thoroughly aquatinted with all technical equipment to fully utilize its capabilities and extend efficient service to hotel guests
Maintain a cash bank
Interact with other departments to ensure guest needs are satisfied
Minimum 1 year supervisor experience
Computer programs such as Word, Excel, Power Point, etc
Minimum 1 year cash handling experience
Good eye/hand coordination needed to use all kitchen equipment
Prepares daily requisition for supplies and food items for production
Work cohesively with entire hotel staff as part of a team
Support procedures for food & beverage portion and waste controls
Understands, follows and maintains all standardized recipes
Maintain all coolers and freezers, prep area and equipment up to State of Florida Health Department codes at all times
Performs other duties as assigned to meet business needs
Must have State of Florida food safety certification

Restaurant Supervisor Resume Examples & Samples

Ensure that the budgeted profit of the restaurant is maintained, analyze financial results and take the appropriate action in areas of poor performance
To lead and manage all front employees and assist them when needed
To ensure that all used equipment is returned to its correct storage place, once the shift is over
To ensure maximum security of all areas under his/her control, paying particular attention to valuable assets, e.g. silverware, chinaware, and glassware
To ensure that cash or a signed bill is received for each order dispatched
To ensure that all stocks and supplies are requested in a timely manner
To ensure that VIP'S are identified in a timely manner and that their presence is known to all staff
To maintain a daily report of events and complaints, also noting what action was taken
To have complete knowledge of customer comping procedures
Work on floor on various shifts as needed and directed by manager
Check guests for service continuously
Communicate any policy or procedure change which affect staff and management
Check frequently with kitchen for portion control, ticket times and presentation of food
Assign and monitor side work
Must know and understand all the different job positions in The Buffet
Hospitality- Smile, greet, serve, and thank the guest
Serve the guests in a respectful and positive manner
Be knowledgeable of other departments to inform our guests
Positive attitude and great appearance

Zaffiros Restaurant Supervisor Resume Examples & Samples

Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperature, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency
Maintain relationship with other departments in theatre
Know the competition and keep current with industry trends
Implement and support theatre/restaurant/lounge policies and procedures
Position requires 2 years-previous Food & Beverage and supervisory experience
Additional language ability preferred

Restaurant Supervisor Resume Examples & Samples

Ensure that all products and merchandising brand standards are adhered to
Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis
Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards
Communicate and clarify major job duties, priorities, and expectations to team members and provide continuous coaching and constructive feedback in a timely manner, through verbal and written documentation
Provide support, direction, and encouragement in helping the team succeed in delivering business goals
Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly
Assist team members in developing the skills and abilities necessary for improved performance
Ensure that products are of the highest quality
Responsibility for overseeing cash duties
Vocational or on-the-job training essential
Excellent interpersonal skills and ability to interact with and motivate team members
Ability to read, interpret, and articulate instructions using clear and direct language
Able to work as part of a team within a fast paced food service environment
Minimum of 6 months experience within a busy restaurant/hotel environment

Restaurant Supervisor Resume Examples & Samples

Inspects all food & beverage areas for adherence to Weber County Health Department sanitation guidelines
Orders supplies, service ware, small wares, beverages, Bistro and banquet food
Conducts weekly and monthly inventories
Provides managerial coverage to any outlet or location as needed * Possesses valid Weber County food handlers permit, ServSafe certification will be required 30days after employment
2 years experience managing restaurants and banquets

Intercontinental Milwaukee Restaurant Supervisor Resume Examples & Samples

Ability to perform all dining room positions including server, server assistant, and host
Supervise staff and dining room in managers absence
Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Organize special events in the restaurant such as receptions
Implementing and maintaining housekeeping, sanitation and cleanliness standards in all areas of the hotel
Maintaining a high level of professional appearance, demeanor, ethics and self-image with yourself as well as subordinates
Supporting hotel policies and procedures
To supervise staff in a professional manner to ensure guest satisfaction using Marcus standards

Restaurant Supervisor Resume Examples & Samples

Maintain proper sanitation protocols at all times
Be the contact for all catering needs among all store and corporate executives
Act as liaison between restaurant and the rest of the store staff
Be capable of learning all of the duties and responsibilities of the GM and RM and fulfill those in the absence of the GM and RM
Acquire knowledge of P&L structure and functionality
Dedication to providing the highest level of customer service
Understanding of kitchen organization and inventory

Restaurant Supervisor NEW Bistroplex Resume Examples & Samples

Interview, select, train, supervise, counsel and discipline lounge/restaurant staff for the efficient operation of the outlet. Organize and conduct pre-shift and monthly departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignment
Implement and maintain theatre housekeeping, sanitation and cleanliness standards in all areas of the property
Track all menu abstracts
Daily tracking of emails, post shift, payroll and administrative duties

Restaurant Supervisor Resume Examples & Samples

Discounted RTD Ecopass
Company provided Life Insurance
Holiday Pay

Restaurant Supervisor Resume Examples & Samples

To consistently insure the maximum guest information in the restaurant
Insure that service personnel follow service scenario
Monitor timing of guest experience
Handle all complaints to the guests' satisfaction
Service staff on duty as scheduled
Side-stands fully stocked with equipment
All side-work complete
Insure station rotation in seating
Must have previous Food & Beverage experience, preferably in hospitality
Must have the ability to multi task
Must be able to lead, develop, and train others
Must have strong Communication Skills
Strong problem solving skills preferred

Restaurant Supervisor Resume Examples & Samples

Responsible for assigned shift, assisting in overall supervision
Accurately communicate new menu items and promotions to staff
Maintain strong knowledge of all aspects of each of each of outlet
Ensure staff compliance with Omni policies and procedures and inform management of any concerns
Communicate with guests and solicit their feedback, address issues as needed
Observe staff interactions with guests; train and correct staff as needed
Maintain thorough knowledge of all technical equipment to fully utilize its capabilities and to ensure proper safety
Interact with other departments as needed to ensure guest needs are satisfied
Adhere to proper food handling and alcohol service procedures
Minimize lost items by ensuring that merchandise is never left unsecured
Check on tray and table removal, ensuring that are hallways and guest areas are free from debris
Identify areas of opportunity within the operation to enhance speed of delivery, quality of food and beverage, consistency and quality of the delivery experience. Work closely with the manager and the team to continuously improve all of these areas
Work closely with the manager to identify and resolve performance issues/opportunities of the team members as they arise
Ensure that a culture of respect and professionalism is maintained in the work space at all times. Bring all issues to the attention of management and Human Resources immediately
Ensure opening/closing duties are completed accurately
Ability and willingness to work a variety of shifts, including weekends and holidays
Ability and willingness to maintain a current Food Handlers and TABC certification
Ability to communicate effectively in written and spoken English with guests, vendors and staff is required
Previous hotel experience is strongly preferred

Restaurant Supervisor Resume Examples & Samples

Supervising and ensuring the quality of the service and the respect of the standards,
Promoting good public relations, handling complaints, concerns or special requests
Working with a talented group of individuals including: the best sommelier in Hungary, a Bocuse d'Or participant Chef and highly respected Pastry Chef within the local community, and highly skilled bartenders
Training the staff

Restaurant Supervisor Resume Examples & Samples

Previous experience working in food & beverage or a restaurant environment
Must have current, or be willing to obtain before start, ABC and ServeSafe Certifications
Previous supervisory experience (preferred)

Restaurant Supervisor Resume Examples & Samples

Train, supervise, and discipline restaurant staff as necessary for a smooth operation
Maintain sufficient supplies of stock to ensure smooth operations
Forecast necessary staffing and its related dollar expenditure to get the job done
Ensure that sequences of service and service procedure have been follow up by employee without failed
Observe guest’s experiences in the restaurant and anticipate their needs
Maintain high standards of conditions of the restaurant through constant inspections, notifying those responsible for any improvements or repairs to be made
Maintain constant supervision of staff with regards to performance, product knowledge and grooming
Perform all closing duties as assigned
Process a guest walked out

Society Restaurant Supervisor Resume Examples & Samples

Ability to perform all positions including server, cashier, and expeditor
Supervise staff and department in manager's absence
Oversee Marriott staff and maintain Marriott standards
Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperature, judge appearance and taste of products and check preparation methods to determine quality. Ensure time quotes remain accurate and make necessary adjustments for consistency
Utilize POS system to accurately charge customers, track revenue reports and ensure timeliness of food and beverage
Implement and maintain housekeeping, sanitation and cleanliness standards in all areas of the department
Know the competition and keeping current with industry trends
Ability to maintain multiple phone lines
Must have good speaking skills and maintain composure during stressful situations
Ability to track all shoppers reports and develops incentives to further training and improvement
Ability to monitor all floors of hotel to ensure proper tray management
Ability to maintain timeliness of deliveries
Ability to effectively deal with customer complaints in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing proactive solutions
Previous restaurant and hospitality knowledge, skills, and abilities
Ability to motivate and guide associates who work independently

Hotel Restaurant Supervisor Resume Examples & Samples

Ensures welcoming physical atmosphere and cleanliness of the department, including inspecting tabletops, countertops and side stations
Supervise the performance, attendance, attitude, appearance and conduct of service team
Assist with the development, training and inspiration of outlet staff

Restaurant Supervisor Resume Examples & Samples

Being attentive during service and checking in with guests to ensure satisfaction with each food course and/or beverages
Answering questions on menu selections including allergen information, dietary needs and special requests. In addition to communicating these to the kitchen
Report maintenance needs, accidents, injuries, and unsafe work conditions to Manager
Speak with others using clear and professional language

Restaurant Supervisor Resume Examples & Samples

High School degree or equivalent experience is required
One year previous experience in a supervisory position in Food & Beverage
Knowledge of food & beverage service
Must be able to take direction and follow through on assignments
Energetic and professional approach to his/her craft

Restaurant Supervisor Resume Examples & Samples

Guest Service: Accountable for guest satisfaction by supervising the Food and Beverage team, ensuring food and beverage service standards are met and guest needs are responded to in a timely manner. Resolves guest complaints in courteous and friendly manner, focusing on service recovery when applicable. Works side by side with staff to train and model appropriate guest service standards
Financial Expectations: Follows proper selling techniques and ensures strategies are utilized to maximize Food and Beverage revenues. Drives sales and maximizes revenue by up-selling. Follow B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste
Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures
Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures

Restaurant Supervisor Resume Examples & Samples

Supervising the Cast Iron Grill team, ensuring an enjoyable dining experience for our guests
Being attentive during service and taking the lead in checking in with guests to ensure satisfaction with each food course and/or beverages
Acting as an expert in dealing with questions on menu selections including allergen information, dietary needs and special requests, using your in depth knowledge of our menu. In addition to communicating these to the kitchen
Completing administrative activities including payroll, ordering, and performance management of the Cast Iron Grill team

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