Beverage Supervisor Resume Samples

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N Durgan

Nova

Durgan

1903 Jeromy Hills

Detroit

+1 (555) 749 4220

1903 Jeromy Hills

Detroit

Phone

p +1 (555) 749 4220

Experience Experience

Detroit, MI

Beverage Supervisor

Detroit, MI

Smith LLC

Detroit, MI

Beverage Supervisor

Manages work procedures and expedites workflow
Responsible for discipline of employees, maintaining accurate paperwork for payroll, records, employment, etc., in the Beverage Manager’s absence
Supervise the work processes and procedures of casino beverage team members including the assignment of tasks or apportionment of work to be done
Assists managers with employee discipline sessions, attendance logs, and maintaining up to date contact information
Assist managers with employee discipline sessions, attendance logs, and maintains up-to-date contact information
Responsible to assist in the development and consistency of beverage menus and drink recipes
Perform the operational duties assigned by manager

San Francisco, CA

Food & Beverage Supervisor

San Francisco, CA

Yost, Hegmann and O'Reilly

San Francisco, CA

Food & Beverage Supervisor

Assists in coordinating special functions with the Outlet Manager or Food & Beverage Manager
Assists Food & Beverage Manager in performing and maintaining food and beverage inventory
Work closely with the manager to identify and resolve performance issues/opportunities of the team members as they arise
Assist Conference and Banquet Manager with training and developing the team
Oversee and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
Supervises the Food and Beverage team to include efficient staffing, team member development and training, performance management and policy enforcement
To assist your Outlet Manager in regularly monitoring staff performance against agreed criteria

present

Phoenix, AZ

Senior Food & Beverage Supervisor

Phoenix, AZ

Hermann Group

present

Phoenix, AZ

Senior Food & Beverage Supervisor

present

Overseeing the work of the unit and suggesting improvements and changes
Input into the development of the outlet
Willingness to develop team members and self
Assist in the supervision of security arrangements and property maintenance in line with Hotel policy
Conferring with workers to resolve grievances
Flexibility to respond to a range of different work situations
Conferring with managers to coordinate activities with other organizational units

Education Education

Bachelor’s Degree in Food

Texas A&M University

Bachelor’s Degree in Food

Skills Skills

Motor Vehicle Records, if applicable (for applicable positions that drive company vehicles)
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Intermediate computer knowledge
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to use a telephone, copier, computer, 10 key and machine
Ability to write reports and business correspondence.
Ability to prepare, understand and analyze Department Budgets, Capital Expenditures, and P&L Statements
Knowledge of all beverage equipment
Ability to earn and maintain ServSafe certification
Ability to earn and maintain TiPS certification

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Food & Beverage Supervisor Resume Examples & Samples

Ensures that all employees receive the training, support, guidance, feedback, and resources neccesary
Provide quality to guests by directing staff in meeting quality standards for food handling and preparation, safety and sanitation
Assume responsibility for the cleanliness of the building and the safety of guests and employees
Ensure all coolers, freezers, and walk in's are maintained at the companies and health inspectors's food safety standards and HAACP standards, including daily log of refriderator and freezer temperatures
Knowledgeableof restaurant policies regarding personnel and administer prompt, fair, and consistent corrective acton for any and all violations of company policies, rules, and procedures

Food & Beverage Supervisor Resume Examples & Samples

Proven track record of team management, organizational and coaching skills
Solid understanding of a la carte and banquet revenue generation
Experience with purchasing and inventory systems
Strong technical literacy including Microsoft Word and Excel, payroll management and point of sale systems
Diplomatic team player able to foster relationships with Members, employee partners and guests

Food & Beverage Supervisor Resume Examples & Samples

Daily management of Food and Beverage Department
Assist General Manager with banquet and event execution
Create marketing initiatives to drive revenue through the food and beverage operation
Develop and implement creative strategies to increase revenues
Complies with applicable health, alcoholic beverage, fire and other local/state laws

Food & Beverage Supervisor Resume Examples & Samples

Provides efficient service of our guests with superior professionalism and courtesy. Assists the department manager
Minimum of 2 years in the hospitality industry
Experience in upscale dining environment

Food & Beverage Supervisor Resume Examples & Samples

“On the floor” duties will include bartending and supervising daily
This position is the bartender/server and assists in all areas as needed
Oversee the preparation and service of daily continental breakfast, weekly wine and cheese, afternoon apres ski events and other miscellaneous events as needed
Plan, organize and implement all menus and service for meals and events
Every shift will include bartending and interacting with members to ensure prompt and courteous service
Order and maintain par levels of all food, kitchen supplies and ware washing supplies
Responsible for all areas of kitchen sanitation and cleanliness including, but not limited to: trash removal and recycling program
Directly supervise kitchen staff, serving staff, bartenders, housekeepers, and holiday help - responsibilities include scheduling, disciplinary reports and terminations
Pair cheeses to wines to create a complimentary wine and cheese event every Wednesday and some Sundays
Must have excellent customer service skills and be able to assist management in other areas as needed
Must understand that this position is a hands on position which not only requires supervising but serving, bartending, prepping, cooking, cleaning, and assisting as needed
This position requires leadership skills and the ability to train current and new staff
Must understand how to interact with members on a certain level
Must be able to work unsupervised
High School Diploma/GED - required
3-5 years culinary experience - preferred
2-3 years supervisory experience - preferred
Minimum 2 years supervisory experience - preferred
Previous bartending experience - preferred
Previous culinary experience (line and/or prep) - preferred
Club experience strongly preferred
ServSafe/Tips Knowledge - preferred
Must be able to work flexible hours, including weekends and holidays - required
Able to multi-task and work in a fast paced environment - required

Food & Beverage Supervisor Resume Examples & Samples

Daily management of Front of House F&B Department
Assist Food and Beverage Director with banquet and event sales
Develop and implement marketing program to increase banquet business

Food & Beverage Supervisor Resume Examples & Samples

Supervise and support all dining room colleagues of three-meal-per-day restaurant, including bar operations
Manage dining room flow and proper execution of all "a la cart" and all beverage operations
Ensure high quality appearance and cleanliness of dining room and bar areas
Minimum 1 year experience in upscale Restaurant, preferably in luxury Hotel/Resort environment. -required
Experience with Info Genesis. -preferred
Must be able to professionally communicate in English, both written and verbal. -required
Must be able to clearly communicate in-person as well as over the telephone. -required
Must be willing to work until October 1, 2016. -required

Food & Beverage Supervisor Resume Examples & Samples

Have at least two years of Food & Beverage experience
Possess prior supervisory or managerial experience
Possess knowledge of food/liquor cost and maintaining controls and accountabilities
Assist in training new FOH employees, and maintaining/updating/expanding the training manual
Assure that opening, shift change and closing checklists are completed
Ensure Daily Sales Report, journal notations, shift reports, server cash drop procedure is being followed
Demonstrate time management and organizational skills

Food & Beverage Supervisor Resume Examples & Samples

Assist with scheduling, timekeeping and payroll for front of house employees
Completing daily revenue reports and safe audits
Monitoring all front of house staff to uphold Breck Mountain Dining standards
Completing coaching or disciplinary reports with employees as needed
Interacting with guests and resolving issues
2 years restaurant experience - Required
2 years bartending experience - Required
1 year supervisory experience - Required
Ability to communicate in Spanish- Preferred

Beverage Supervisor Resume Examples & Samples

Supervise the all Casino bartenders and Bar Porter staff
Responsible to assist in the development and consistency of beverage menus and drink recipes
Must schedule service staff to ensure consistent labor costs and effective service
Be able to quickly set par levels to maintain consistent beverage cost
Direct others in completion of a task or assignment
Render advice, and provide expertise or judgment based on information gathered, studied, analyzed or reviewed
Focus on achieving the goals or objectives of the department using available resources (staff and budgetary)
Conducts divisional/departmental staff meetings at least once per month
Authority to issue a complimentary in accordance with the Sands Comp Matrix

Food & Beverage Supervisor Resume Examples & Samples

Be able to successfully coordinate staff and resources in high volume, time sensitive environments
Supervise the casino bartender, Bar Porter and Cocktail Server staff (beverage staff)
Be able to train, develop and evaluate beverage staff on proper techniques, knowledge and skills
Must possess knowledge of all aspects of running a number of different beverage outlets, budgeting, taking inventory, forecasting, proper ordering and receiving, staff management, etc
Have a complete understanding of Pennsylvania liquor laws
Must have full working knowledge of Infogenesis POS system
Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements

Beverage Supervisor Resume Examples & Samples

Adjusts staffing levels as business dictates
Represents needs of department to the Beverage Manager
Conducts pre-shift meetings and relay pertinent information to the staff
Checks cleanliness of bars
Supervises casino floor, service bars, and all beverage outlets
Achieves all Service, Financial and Human Resources goals set forth by the Executive Director of F&B
Knowledge of all beverage equipment

Senior Food & Beverage Supervisor Resume Examples & Samples

Good standard of education required (including numeracy and literacy)
Experience in a similar environment preferred
NVQ's in food service/customer service preferred
1 years experience of supervising a team

Food & Beverage Supervisor Resume Examples & Samples

Previous experience working within a catering environment
Basic Computer skills
F&B point of sales skills i.e. Micros
Beverage product knowledge
To be responsible for ensuring appropriate staffing levels at all times
To ensure that all-administrative duties are in operation and deadlines met
To drive associate morale, through recognition, empowerment and develop associates for promotion
To ensure high standards of work performance, conduct and appearance are met
To aid department managers in the selection process of associates, whilst meeting appropriate levels of staff and as per budget
To ensure guest bills are accurate through following the redlining procedure LSOP. To ensure appropriate cash handling procedures are followed
To provide a high quality service to our guests, to exceed their expectations through leading by example
To be able to deal with any complaints/problems politely and positively and make every effort to resolve them and advise full details to your Line Manager at the first opportunity
To be responsible for the safe keeping of all keys
To control Par level stock and inter-departmental transfers
To maintain highest level of cleanliness, including safety of furniture, fixtures and fittings. To ensure the correct ambience is created, as well as compliance with 39-point checklist
To encourage associates to take responsibility in the absence of a supervisor
To maintain wage progress reports
To forecast weekly sales figures in conjunction with other Department supervisors
To facilitate good up and down flow of communication within the department, including maintaining memo and daily information boards holding shift briefs and allocating stations. To brief and de-brief associates recognising good performance and areas of improvement
To identify training requirements for associates, develop appropriate actions to meet these, should include self
To be responsible for overseeing daily training schedule and submitting it to Human Resources on completion, as well as assisting with CNHT training programme
To maintain healthy inter-departmental relationships
To promote awareness of health and safety within the department for associates and guests. Example fire alert points, exits, extinguishers, table clips etc
To take monthly inventory counts
Keep up to date with new ideas for improving the department
To develop self
To carry out any other duty/function that may be assigned by immediate Manager, Department Head or Executive Committee Member
To ensure that cashing up procedures are adhered to at all times ensuring that all monies and charges are correctly balanced, security checks are made according to laid down procedures and company policy

Franchised Food & Beverage Supervisor Resume Examples & Samples

Education and/or Experience:No educational requirement. Hotel or restaurant food service experience Required. Supervisory experience preferred
Language Skills:Ability to read, write, and verbally communicate in English. Ability to communicate effectively and professionally with other departments, Guests, and vendors. Ability to diplomatically handle difficult situations and people
Technical Skills:Food preparation and service skills required. Basic computer skills including word processing, spreadsheets, and email
Reasoning Ability:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, report, or schedule form
Certificates, Licenses, Registrations:Food handlers permit
Other Skills and Abilities:Able to work with little or no supervision. Operate equipment such as, but not limited to, food service equipment and software, printers, fax machine, and copiers. Ability to work flexible hours including evenings, weekends, and holidays

Food & Beverage Supervisor Resume Examples & Samples

Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions
Mathematical skills, including basic math, budgeting, cash handling are utilized frequently
Alcohol awareness certification and /or food service permit or valid health/food handler card as required by local or state government agency

Food & Beverage Supervisor Resume Examples & Samples

Ensure staff is working together as a team to ensure optimum service and that guest needs are met
Inspect grooming and attire of staff, and rectify any deficiencies
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc
Inspect storage areas for organization, use of FIFO, and cleanliness
Complete scheduled inventories and stock and requisition necessary supplies
Monitor dining rooms for seating availability, service, safety, and well-being of guests
Complete work orders for maintenance repairs
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
Perform other reasonable job duties as requested by Supervisors
Handling objects, products

Food & Beverage Supervisor Resume Examples & Samples

Trains new and existing associates, under the direction of management
Handles disciplinary matters and ensures quality employee performance
Ensures quality, accuracy, and timely delivery of food and beverage orders
Completes daily point-of-sale reports as requested by management
Assists in the timely payment of product invoices
Assists in the ordering of bar product, rentals for events, and other products needed for the operation
Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead
Highly motivated, ability to take initiative

Food & Beverage Supervisor Resume Examples & Samples

Strong Communication skills
Knowledge of wine and spirits
Driven towards maximising sales
Understands and follows departmental SOP’s
Professional and committed

Food & Beverage Supervisor Resume Examples & Samples

Assist Banquet Manager with selection, training, and scheduling of Banquet personnel as needed
Assist in conducting pre-shift and pre-function meetings
Three or more years’ experience as Banquet Captain in a high volume, upscale hotel
Exceptional knowledge and understanding of various banquet and food service techniques and standards
Previous related experience in Food & Beverage
Ability to oversee F&B set up and strike
Ability to oversee bar areas
Ability to multi-task and work under pressure in a fast-paced environment
Microsoft Office experience
Guest oriented, strong customer service skills
Exhibit teamwork with other employees

Beverage Supervisor Resume Examples & Samples

Oversees setting up and breaking down of beverage operation
Oversees the cashiers on duty and ensures that they are properly trained and adhere to the cashier policy
Ensures staff completes daily temperature logs
Greets customers as they enter and leave the location
Maintains a professional appearance
Ability to work in a fast-paced environment and effectively use problem solving and decision

Food & Beverage Supervisor Wyndham Grand Jupiter Resume Examples & Samples

High School diploma or equivalent and/or experience in a related field preferred
At least 1 year of progressive experience in a hotel or a related field required
Previous supervisory responsibility preferred
Basic Bartending experience preferred
Flexible and long hours sometimes required
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Maintain a warm and friendly demeanor at all times
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Attend all hotel required meetings and trainings
Maintain regular attendance in compliance with Wyndham hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
Must be able to cross-train in other hotel related areas
Must be able to maintain confidentiality of information
Must be able to show initiative, including anticipating guest or operational needs
Perform other duties as requested by management

Food & Beverage Supervisor Resume Examples & Samples

Represent needs of the team
Assist F&B management with training and development of team members
Fluent Polish and English

Food & Beverage Supervisor Resume Examples & Samples

Supervise Food and Beverage Outlet operations (Restaurant, Bar, Conference rooms and minibar)
Willingness to work during early and late shifts, weekends and holidays
Speak English and Dutch fluently

Food & Beverage Supervisor Resume Examples & Samples

Analyze sales – Reviews and signs off on all server checkouts and auto gratuities
Performs random table sales audits to verify that all products are being accounted for
Controls the labor costs by supervising daily FOH, purchasing, inventory, and payroll
Adheres to all standards and established tracking procedures on a daily basis
Develops and implements strategies to achieve customer satisfaction goals
Implements employee incentives to meet or exceed sales and service goals
Monitors teamwork and service on a regular basis
Ensure all employees are Serv Safe & TIPS trained
Follows proper employee health & hygiene practices
Abides by all proper food handling procedures
Monitors and signs off on all daily/ weekly and monthly side work
Must have F&B experience (3-5 years)

Food & Beverage Supervisor Resume Examples & Samples

Responsible for coordination, set up, service, and cleanup of dining room and/or group functions/special events in accordance with ARAMARK standards and safety and sanitation policies
Manages front of the house and back of the house events and staff
Provides constant, consistent supervision and direction of dining room servers, CSAs, and Nook person, all conference and breakout rooms. Works with kitchen staff to coordinate food service
Insures accurate room sets, room turns, breakdowns, and re-sets. Works with the Dining Room and CSA staff when necessary to complete work in a timely manner
Insures timeliness of meal/break service in Dining Room and all meeting rooms. Works with the staff when necessary to complete all set up and food service in an appropriate manner
Works closely with meeting planners and registrars to insure high guest satisfaction
Works closely with group sales to insure excellent site tours and to assist in the contracting of Groups
Conducts daily shift meetings to disseminate information and to communicate objectives and assignments
Oversees and is responsible for cash handling such as bars, POS systems, etc
Assists in controlling portions for all events and Dining Room meals. Insures accurate billing of all events
Ensures that all work areas are cleaned/sanitized/orderly immediately upon completion of a service event and that all service wares are properly stored and accounted for
Completes daily reports, consumption reports, and copiously documents incidents and event details
Assist in the day-to-day maintenance of accurate inventory and inventory controls of the F&B Department. Maintains daily perpetual
From time to time, assist in the pre and post event inventories
Sets standard of excellence while being willing and able to fill in for a variety of roles including bartender, server, CSA, etc. Assists in training to improve service levels
Promotes and maintains the F&B uniform standards
Ensures that equipment during the day/event are properly stored and stowed away
Coordinates the day-to-day menus and stand designs
Assumes additional tasks at the direction of management
Communicates effectively with group planners and registrars on a frequent basis to ensure the expectations of the guest are being exceeded; able to maintain calm and clarity in dealing with potential conflicts. Able to communicate effectively with Front Desk, Security, and Maintenance to insure a high level of service
Will be required to work nights, weekends, and/or overtime
Monitors employee schedules. Inventories china, glass, silver, and linen and keeps it secure
Assists security team in controlling evening events to insure a high level of service and safety
Environmental objectives and targets will be communicated by dept. managers for each dept. during EMS training and/or pre-shift meetings
Employee will have no less than 1 performance review per year to include an evaluation of performance standards as they relate to work instructions addressing their department’s environmental aspects. Employee will be aware of environmental objectives and targets within their department and how the objectives and targets affect their job performance
Previous experience involving banquet style functions desirable. Must be able to deal with students/guests courteously and efficiently

Franchised Food & Beverage Supervisor Resume Examples & Samples

Assist with staff hiring, supervision, scheduling, training and development
Ensure all LSI HR policies and employment practices are followed in banquet and F&B departments
Assist with purchasing produce, meats, poultry, fish and seafood, supplies, beverages, and equipment
Assist in receiving and checking all F&B orders to ensure accuracy and adherence to specifications
Help supervise inventories
Help supervise the cleaning and maintenance of F&B facilities and equipment
Assist in investigating and resolving any food quality or service complaints
Regularly inspect all F&B outlets and storage areas to ensure that health and safety regulations are met
Assist in monitoring F&B budgets and controlling labor and food/beverage costs
Stay informed of and communicate special requests or last-minute changes that will affect either the food production or service for an event
Be knowledgeable about the duties and responsibilities of all F&B positions; be able to fill in wherever and whenever needed
Solicit feedback from customers on a regular basis
Conduct daily pre-shift meetings for the F&B department
Supervise the restaurant floor during peak times to ensure guest satisfaction and staff support
Other responsibilities or projects as assigned by the Food & Beverage Manager

Food & Beverage Supervisor Resume Examples & Samples

Responsible for supervising and coordinating all activities of personnel engaged in serving food and beverages in the restaurant
Briefs personnel on preparations, service and content of menu items
Coordinates with kitchen on daily or monthly specials and promotions
Performs duties common to all servers and other duties as may be assigned
Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference

Substitute Food & Beverage Supervisor Resume Examples & Samples

Takes inventory of all Pantry items in all guest rooms
Replenishes items in guestroom Pantry and completes consumption reports
Post consumed items to guest folio through Dometic Minibar System
Inputs data into hand held unit. Legibly document orders when system is down
Receives and stores all food and beverage items
Must attend all BEO meetings in regards to on property private functions
Ensures high quality food and food presentation, timeliness, clean environment and side work duties completed
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction
Follows company policies and procedures and is able to effectively communicate them to subordinates
Conducts training classes regarding safety, security, department procedures and service guidelines
Maintain a professional image at all times that falls within the hotel and company guidelines for appearance and dress
Resolve guest complaints to the satisfaction of the customer by being guest centric, friendly and caring
Be intuitive to guest needs, anticipates needs in job performance, being proactive instead of reactive
Follow companies’ policies and procedures and is able to effectively communicate them to subordinates

Food & Beverage Supervisor Resume Examples & Samples

Must demonstrate excellent communication and organization skills
Previous hotel food & beverage experience required
This position may involve a considerable amount of walking or standing
Must be able to lift, push and carry a moderate amount of weight

Food & Beverage Supervisor Resume Examples & Samples

Maintains storeroom and cleanliness of work area
Requisitions supplies when needed and maintains adequate levels of inventory supplies to meet department and guest needs
Create daily Pantry Report for distribution
Provides usage reports weekly: high use products vs. low use products
Collaborate with Food and Beverage Manager to create programs to increase sales for pantry items through Pantry Revamp Program
Develop/maintain knowledge of market trends, competition and customers
Must oversee and execute private dining set ups as instructed by the BEO
Conducts monthly inventory and reports to financial services
Maintains security of designated keys
Preform F&B Manager duties in his/her absence
Demonstrate team work by co-operating and assisting colleagues as needed
Has knowledge of and assist in all emergency procedures as required
Planning and organizational ability
Able to work flexible required, sometimes long hours, nights, weekends and holidays
College Degree or extensive work experience or equivalent. A minimum of one year of food and beverage and/or hospitality related work experience required

Food & Beverage Supervisor Resume Examples & Samples

Maintains a house bank and keeps an accurate report of daily receipts and deposits
Able to find guest focus solutions. (The guest is the center of all of our decisions)
Resolve guest complaints to the satisfaction of the customer by being guest vibrant, friendly and caring
Knowledge of the names, titles and positions of key people within the hotel
Supervises set up of Food and Beverage space to ensure timely and accurate room sets and ensures service staff is prepared and organized, and consistently delivers high standards of service
Ensures proper sequence of service for events
Provides guests with excellent food service and presentations
Schedules staff members at proper staffing levels; watches labor costs daily to ensure efficiency in scheduling
Requisitions supplies when needed and maintains adequate levels of inventory supplies to meet function needs
Maintains orderly back areas and ensures equipment is kept clean and stored in a secure manner
Controls food and liquor cost for F&B outlets
Sources new products and orders inventory for F&B outlets
Coordinates with other departments on events and staffing
Critiques P&L monthly
Aggressively recruits and staffs department using company hiring standards
Any other job deemed necessary by a member of management
Able to work flexible hours required, sometimes long hours, nights, weekends and holidays
College Degree or extensive work experience or equivalent. A minimum of two years of food and beverage and/or hospitality related work experience required

Food & Beverage Supervisor Resume Examples & Samples

Excellent reading, writing and oral proficiency in the English language. Spanish and Portuguese is a plus
College degree, 4 years, preferable studies hotel/restaurant, business administration
Prefer minimum one year line employee experience (cook, server, host etc.) Require 1 year experience as a Supervisor in one of the following areas : Room Service, Stewarding, Banquets

Food & Beverage Supervisor Resume Examples & Samples

Overseeing the operations of Restaurant & Bar as well as Room Service, Mini-Bar and the Executive Lounge
Ensure efficient, friendly and professional food and beverage service and experience is provided to all guests
Train and develop staff members in product knowledge and 5 Star service standards

Food & Beverage Supervisor Resume Examples & Samples

Must have a minimum of 4 years’ experience in food and beverage operations
Proficiency in the use of word-processing programs (Microsoft word)
Post-secondary education a strong asset
Must have a minimum of 1 year experience in a Supervisory role
Superior written and verbal communication skills
Must have flexible availability: mornings, afternoon, evenings and weekends

Food & Beverage Supervisor Resume Examples & Samples

Responsible for the leadership of the Food and Beverage team
To build and develop local guest relationships
Execute hotel Food and Beverage promotions on a monthly basis
Responsible for delivery of service where guests are welcomed and experience service that matches the expectation of discerning and experienced travellers from both international and local markets
Lead and manage by the Sofitel values of Passion for Excellence, Essence of Plaisir and Spirit of Openness
Assist in the implementation and maintenance of Sofitel brand standards
Training and development of the frontline Food and Beverage team including management of departmental career and succession plans
Assist in all areas of Food and Beverage as required

Food & Beverage Supervisor Resume Examples & Samples

Oversight of staff, including involvement in the recruitment process, training and performance evaluations of associates
Ensuring that the restaurant and banquet areas comply with sanitation and safety standards for guests and associates
Monitoring product quality and guest satisfaction in the Bistro and Banquets, ensuring that the food quality is consistent, appealing, and prepared to guest specifications
Document inventory and monitor supply to ensure that outlets are stocked with linen, glassware, etc
Abide by all local, Provincial and Corporate requirements pertaining to serving alcoholic beverages
Strong knowledge of Food & Beverage operations and service, including wines and food preparation techniques
Minimum of two years’ experience in F&B supervision, either restaurant, banquets or a combination thereof
Excellent mathematical abilities in order to determine and track inventory, controls, revenue production and other hotel financial information
Ability to work entire shift standing and moving about in restaurants, banquet rooms, and kitchen area
Ability to deal effectively with internal and external customers
Ability to lift/carry weight up to 50 pounds, and the ability to push/pull carts of products weighing up to 150 pounds

Beverage Supervisor Resume Examples & Samples

Maintain warm, hospitable guest relations in all guest contact areas
Assist in training service personnel according to standards
Maintain guest acknowledgment awareness
Maintain an atmosphere of high employee morale
Insure fair and consistent disciplinary action in accordance with company policy
Insure the highest quality in food and beverage service according to standards
Participate in regular departmental level meetings
Practice “hands on” participation in the daily operations
Control breakage and theft of all equipment and supplies
Maintain functional employee schedules to not permit overtime
Enforce proper beverage procedures in bar operation. Maintain proper waste log and maintain par levels of liquor, beer, wine and food
Control and direct guest seating to maximize capacity during high volume periods
Support techniques for up selling programs. Assist with in-house sales promotions
Maintain repeat business through effective guest relations
Communicate effectively with other departments
Maintain sanitation and cleanliness standards in all areas
Greet guests promptly
Assist with monthly inventory of wine, liquor, china, glassware and silver
Maintain functional employee schedules to minimize overtime
Maintain high level of professional appearance, demeanor, ethics and image of self and staff
Insure good safety practices of employees and guests
Assist in the maintenance of proper emergency and security procedures
Perform others duties as requested
Experience in bar service
Experience in restaurant cash handling
Some knowledge in culinary techniques
Knowledge of point-of-sale system use

Food & Beverage Supervisor Resume Examples & Samples

Make suggestions to the Manager as to ways of increasing sales and reducing wastage
You will have good knowledge of the wines and beverages in general as well as those on the restaurant wine list
You will organize the restaurant for service and keep it perfectly clean at all times
In your position, you will take particular care of you and your subordinates’ grooming at all times and wear your uniform with pride. You will ensure that uniforms are worn in the same spirit
Establish excellent rapport between yourself, and all members in the team
You are totally familiar with all established service standards/procedures and the presentation of each dish
You are directly responsible to ensure the safety and well-being of all the patrons and your staff in your section
Make clear, concise and objective comments and recommendations to the Manager could be most effectively achieved
Attend all meetings, cross training and trainings requested by your department head
To ensure staff comprehension and adherence to the clearly established service standards
To follow and ensure the adherence to procedures
To ready subordinates for promotion ensuring a smooth operation at all times and by setting an example of personal attention, care and anticipation of patron needs thus creating an atmosphere of professionalism and well-being in the outlet, leading to a highly successful operation

Event Day Beverage Supervisor Resume Examples & Samples

Responsible for opening and closing the Premium Beverage Department according to expectations of the management team
Oversee the sanitation of work areas including floors, worktables, walls, refrigerators, storage areas, walk in coolers, reach in coolers, equipment and utensils
Ensure all staff on duty are properly trained and adhere to cash handling standards if applicable
Ensure the staff is following all guidelines set forth by Premium manager
Proficient in Winarcs and transfering orders to respective departments to ensure proper inventory numbers
Knowledge of QA Audit and Health Department Inspections
Courtesy and tact in dealing with guests, co-workers, as well as clients

Food & Beverage Supervisor Resume Examples & Samples

Possessing a warm and welcoming personality
Experience of managing a team would be advantageous
Strong waiting skills
Good food and beverage knowledge
Good administrative skills

Food & Beverage Supervisor Resume Examples & Samples

Assist Food & Beverage Manager with achieving financial targets
Assist Food & Beverage Manager with training and development of team members
Dutch language is required

Food & Beverage Supervisor Resume Examples & Samples

Assist management in the selection of new hires and with beverage controls
Demonstrate knowledge of beers, wines, liquors, specialty cocktails, drink service and bar terminology
Maintain cleanliness of the reception area and ensure equipment is well-maintained
Ensure compliance with health, safety, sanitation, third-party liability, liquor laws and alcohol awareness standards and procedures
Use proper cash handling and accounting procedures to total, process and collect payments from guests

Food & Beverage Supervisor Resume Examples & Samples

Skilled in F&B service and supervision with the ability to work in a multicultural and diverse environment
Strong conference & A la carte background
Passionate about food and a strong wine, beer and spirit knowledge
Penchant for customer service, ability to resist stress and effectively manage guest complaints and expectations
Ability to train and manage a dynamic team
Excellent English communication skills; both verbal and written
Minimum 1 year supervisory or team leader experience in a hotel environment is essential
Strong administration skills; efficient and well-organized; ability to multi-task in a professional manner
Knowledge of Micros or similar POS systems, Opera or similar PMS systems and Microsoft Software
Holding a current General Managers Certificate or eligible to hold one is advantageous

Food & Beverage Supervisor Resume Examples & Samples

Supervise the team, ensuring that brand standards are met and guest expectations are exceeded
Train and develop team members, ensuring they maintain a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activities
Get to know regular guests and their preferences so that their needs can be anticipated
Responsible for a range of service styles during breakfast, including continental breakfasts, full buffet breakfast and a la carte service
Be comfortable communicating with guests and ensuring that they are served quickly and efficiently in a way that they enjoy at the very beginning of their day
Efficiently managing the proper settlement of all customer accounts
Create 9/10 and 10/10 guest experiences as measured by SALT in all interactions with our guests
A morning person, available from 5:30am
A degree or diploma in Hospitality, Hotel Management or equivalent Food and Beverage experience
RSA - must hold a Responsible Service of Alcohol Certificate
Flexible, reliable, and responsive to a range of work situations
Fluent in the English language in order to communicate professionally with guests and team members
Your service philosophy will be to fill the earth with the light and warmth of hospitality by bringing the Hilton Values to life in your everyday actions
Experience in a Food and Beverage Supervisory role, or strong experience in an F&B service role, preferable within a hotel environment
A competitive industry wage and generous annual leave benefits

Food & Beverage Supervisor Resume Examples & Samples

Be able to implement, train and control standards of company/department standards of service and controls
Hold daily and monthly meetings with the team
Able to work with computers and office word and excel
Good communication skills (Verbal and Non-Verbal)
Less than six month old Police Certificate of Good Character
Schedule flexibility

Beverage Supervisor Resume Examples & Samples

Daily and weekly exchange of information is imperative to the Manager(s) of YC Operations as well as line level associates
Set up and execution of events requiring beverage service and product
Daily recap of all restaurant activities regarding revenue, staffing, issues/concerns, weather, and amount of covers must be submitted at the end of a shift to executive office and Director of Operations & Resort Beverage Manager
Must attend all Food and Beverage meetings and relay all information to fellow management
Assist in training all resort bartenders and servers for beverage knowledge and execution
Ensure the proper information on operation requirements, as well as execution, are properly delegated and distributed amongst the staff. Staff must be well informed on all areas of coverage and given the responsibility and power to accomplish company goals for a successful beverage operation
Responsible for assistance in evaluation & job performance
Responsible for keeping all beer, liquor, wine storage areas safe and secure. They are your greatest assets and you are responsible for the success of the beverage operations
Assign and monitor daily employee shift side work. Cleanliness is key at all our bars resort wide
Must have understanding on how to read and execute a BEO form
Supervise and train servers, bartenders and assists on all daily/upcoming restaurant/bar operations
Possess thorough food, wine/cocktail menu knowledge
Exercise a positive attitude and warm hospitality image
Must present all grooming standards to the highest level. Shirt tucked in, always clean shaven and clean cut
Two years’ experience in a bartender role, preferably in a resort setting
TABC and Safe-serve certified preferred
Working knowledge of Microsoft Excel and Word

Food & Beverage Supervisor Resume Examples & Samples

Ensures all guest interactions are handled in a positive, accurate, and efficient manner at all times. Assists management with ensuring that all departmental activities are performed within the guidelines of appropriate policies and procedures and that all Food and Beverage Team Members are trained in the area of food quality, sanitation, safety, departmental/resort policies and procedures and guest/owner service standards. Responsible for the operation of the department in the absence of the Food and Beverage Manager. Participates in all F&B operations on a daily basis to assist with work load and respond to guest/owner inquiries regarding F&B, retail and resort services
Supervises and accounts for the accurate collection of monies received at the various F&B outlets. Determines the resolution of problems arising from guest/owner concerns, inventory, supply issues, staffing issues, and other unusual request and inquiries
Ensures the provision of special services to owners/guests as directed
Maintains effective communication and coordination of F&B activities with other departments to ensure all standards are met in the areas of productivity
As requested, assists management in performing administrative duties which may include budget control, scheduling, purchasing supplies, preparation of performance appraisals, etc
Ensures at the end of each shift that all F&B associates have completed daily checklists and shift closing are accurate. Witness any drop of company funds from daily transactions
Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position
Ability to read, analyze and interpret general business communications and reports
Ability to write reports/basic computer skills
Ability to solve practical problems, using good judgment to deal with a variety of variables in guest and business situations
Ability to resolve conflict, think on their feet, influence and mentor others
3 years’ experience in this or a related job
BA/BS/Bachelor's Degree
TIP's or similar certification
Food Handler Certification
4+ years of experience in this or a related job
2+ years of management or supervisory experience

Food & Beverage Supervisor Resume Examples & Samples

Maintains inventory levels and controls
Assists in the preparation of department budgets
Monitors and enforces work priorities and departmental goals
Coordinates department training and development
Consistently reports to management on priorities and activities of department
Coordinates with Front Desk to forecast inventory needs based on occupancy
Understands and monitors compliance with state food, liquor (where applicable), and sanitation laws and regulations
Monitors team members staffing levels to ensure alignment with business levels
Works closely with management staff to ensure that all areas of food and beverage outlets are maximizing revenues and guest satisfaction
Stores chemical and supplies in accordance with company, state, and federal policies
Completes all required Company trainings and compliance courses as assigned
A minimum of two (2) years of experience in the culinary field required
Ability to use all senses to ensure food quality standards are met

Food & Beverage Supervisor Resume Examples & Samples

Demonstrated Food and Beverage operations experience, a la carte, conferencing and bar service, essential
Hold a Hotel/ Hospitality Management qualification, minimum level four, preferred
Competent in Microsoft applications, specifically outlook, word and excel
Knowledge of Mircos or similar point of sale system
Must be confident in building and developing relationships with our guests
A passion for food, wine and the culinary arts that is knowledgeable and effusive
A leader who is willing to manage, train and develop the existing Food and Beverage team on the job
Ability to manage the Food and Beverage operations in the absence of management
Hold current LCQ, preferred
Assist in the execution of hotel Food and Beverage promotions on a monthly basis

Food & Beverage Supervisor Resume Examples & Samples

Actively seek new ways to improve metrics by partnering with the Manager and Supervisors
Assist set up and break down of events
Accurately and efficiently complete all sales transactions and maintain proper cash and accountabilities at POS registers. Conducts preliminary investigation and communicates any variances
Maintains and inventories all product in preparation of inventory ordering
Ensures all equipment is operational and functional
Comply with the Company’s Time and Attendance policy and procedures
Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, employees, corporate partners and vendors
Adhere to local, state and federal employment laws
Work nights and varied hours/days to meet the needs of the business
Ability to be flexible and willing to work extended hours when necessary
Any additional duties assigned by Management
Partners with the F&B Manager and Supervisors to lead, guide and coach the staff to accomplish common goals
2-4 years of supervisory experience in a bar or restaurant preferred

Food & Beverage Supervisor Resume Examples & Samples

As a supervisor in the Hansom Lounge department you are responsible for delivering a five star luxury lifestyle guest service experiences for customers through the supervision of the Lounge team of ambassadors
The role involves actively up selling to each customer at each correct opportunity when taking orders to maximize revenue working to achieve personal and team related revenue and service goals
Works with the kitchen and B&F team to continually improve guest and ambassador satisfaction by ensuring a five star approach to B&F in room service delivery
As a supervisory level position and as key member of the hotels service team it is the supervisors responsibility to motivate the Lounge team to use initiative and a proactive approaches to ensure we always give our guests unique and fabulous options to make the most of their time and their visit thus making their experience in these B&F areas unique

Food & Beverage Supervisor Resume Examples & Samples

Managing a team in all aspects of food and beverage as well as housekeeping service
Leading by example and providing a level of service and standards in line with company Standards and customer expectations
Complying with all current and future legislative regulations both within the normal confides of the restaurant and bars and the wider train encompassing all team, and guests alike
Providing a professional and approachable manner that encourages feedback and always strives to meet and exceed guest’s expectations
Deputising for the Train Manager in their absence
Have previous experience in a supervisory role in Food and Beverage service within the luxury environment
Be an excellent communicator
Have previous experience supervising and training a team
Demonstrate passion for attention to detail and high standards
Be someone who is willing to learn and develop
Have excellent guest service skills

Food & Beverage Supervisor Resume Examples & Samples

Check F&B outlets for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up
Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages
Communicate daily with Food & Beverage Manager with regard to special events, house counts, etc
Assist Food & Beverage Manager in conducting menu classes and taste panels

Food & Beverage Supervisor Resume Examples & Samples

Meet and greet clients
Provide excellent customer service and ensure customer needs are met
Be familiar with all current and upcoming event details
Resolve customer concerns quickly and efficiently
Responsible for monthly inventory and consumption spreadsheet
Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment
Strong verbal and written communications skill

Food & Beverage Supervisor Resume Examples & Samples

Support and Supervise the daily operations ensuring the running of a smooth shift
Ensure that brand standards are met and guest expectations are exceeded
Evaluate customer satisfaction levels with a focus on continuous improvement
Experience in a Food and Beverage Supervisory/Team Leader role, preferably within a hotel environment
Strong attention to detail, with the ability to manage competing priorities and apply good judgement, whilst demonstrating exceptional organisational skills

Food & Beverage Supervisor Supervisor Resume Examples & Samples

Supervise and train team members in all complimentary bar services and operations
Create revenue-generating promotions
Perform staff and additional duties, as required

Food & Beverage Supervisor Resume Examples & Samples

Communicate and organise the operations with the team
Hands on jobs attitude during service
Good communication skills and grooming
Flexibility to respond to a range of different work situations and in a timely manner
Conflict handling
Good wine and mixology knowledge
A la carte service knowledge
Hands on job attitude
Proficiency in English and Italian
Career oriented
Performance oriented

Food & Beverage Supervisor Resume Examples & Samples

To provide all administrative duties for the kitchen
To schedule regular departmental meetings
To have full knowledge of all menu items
To ensure the cleanliness of the kitchen and maintenance of all work areas

Beverage Supervisor Resume Examples & Samples

Maintains schedule of employees on assigned shift
Keeps track of inventory and orders supplies as needed
Handles guest complaints in a professional manner
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Maintains excellent customer service and employee relations within the Beverage department
Ensures department is clean and orderly

Food & Beverage Supervisor Resume Examples & Samples

Oversee the day to day operation of the Garden Grille, Chateau Beverage, In-room Dining and B&C
Assist with interviewing of candidates, training, supervising, and counseling of all food and beverage FOH staff
Organize and conduct pre-shift and monthly department meetings
Participate with the Executive Chef in the creation of attractive and merchandising menus designed to attract a predetermined customer market
Assist with Managing the cost of sales for the beverage department and ensure productivity of labor to establish profitability. This includes product ordering, monthly inventory, and daily oversight of beverage product
Guide the Food and Beverage Team to achieve predetermined profit objectives, desired standards of quality service, cleanliness, merchandising and promotion
Interact with internal and external guests often to ensure satisfaction
Move throughout the facility to visually monitor and take action to ensure food quality, service standards, and cleanliness standards are met
Coordinate with the Executive Chef to ensure proper staffing and execution for the banquet and catering operation
Organize and maintain proper inventory levels to ensure our internal guests have all products needed to service our guests
Continuously evaluate the performance and encourage improvement of the personnel in the food and beverage department
Administer a training and development program within the department which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development
Oversee departmental matters as they relate to federal, state and local employment and civil rights laws
Monitor hotel activities and troubleshoot problems. Act as Manager on Duty in the absence of the Executive Chef
Operate word processing and IT Software program’s on the computer
Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards
Considerable knowledge of complex mathematical calculations and computer accounting programs. Budgetary analysis capabilities required
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts

Food & Beverage Supervisor Resume Examples & Samples

Follow all Steps of Service including, but not limited to: greeting/welcoming guests, upselling, establishing rapport, serving, pre-bussing, thanking guest, inviting guest back
Collect monies for beverages served as well as food served in pool grill area. Keep area in and around bar grill clean and free of clutter
Minimum of one year previous bartending/serving experience in a hospitality environment
More than 1 year previous bartending/serving experience in a hospitality environment
Alcohol awareness certification

Food & Beverage Supervisor Resume Examples & Samples

Assist Food and Beverage Manager in performing and maintaining food and beverage inventory. Assist in the completion of revenue reports, production reports and other reports as needed
Assist in the coordination of department members that may include, but is not limited to: Hosts, Servers, and Expediters
Assures all side work is completed, including all cleaning of equipment and storage areas
High School diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience
Alcohol Awareness Training, Food Safety and Sanitation training certifications required
Must be able to fluently speak and read English to interact with club members and coworkers while performing the requires duties of the position
Knowledge of POS System. Able to lift up to 50 pounds
Must possess a Florida driver's license and good driving record to meet required driving standard

Beverage Supervisor Resume Examples & Samples

Performs special assignments and projects in both Food and Beverage operations in order to provide adequate assistance to the operation when necessary to further the objectives of the department and company
Serves as the acting manager in charge of Food and Beverage operations in order to assist the food operation in customer service issues and emergencies
This position operates in a working environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon customer volume
Must be able to review and comprehend all necessary documentation
Complete knowledge of bar operations
Ability to perform basic mathematical functions

Hotel Food & Beverage Supervisor Resume Examples & Samples

Understand and relate to the dynamic nature of the hotel industry
Have an awareness of our guests needs and wants to eliminate complaints and exceed expectations
Good impact and influencing skills
Good written and oral communication

Food & Beverage Supervisor Resume Examples & Samples

Oversee the day-to-day catering & banquet needs of 10,000 square feet of meeting & event space to the highest standards
Identify customer’s needs and respond proactively to all of their concerns
Provide a two way communication and nurture an environment with emphasis in motivation and teamwork
The F&B Supervisor will be the leader in the back and front of house, rallying the team during heavy shifts, resolving conflicts and getting the job done
Maintain a high attention to detail as it pertains to food standards, safety and the overall execution of flawless events

Food & Beverage Supervisor Resume Examples & Samples

The Booking Office & Hansom Lounge Supervisor is responsible for delivering a five star luxury lifestyle guest service experiences for customers through the supervision of the in Booking Office & Hansom Lounge team
As a supervisory level position and as key member of the hotels service team it is the supervisor’s responsibility to motivate the Booking Office & Lounge team to use initiative and a proactive approaches to ensure we always give our guests unique and fabulous options to make the most of their time and their visit thus making their experience in these food and beverage areas unique
Previous experience in the 5 star/luxury lifestyle market is desirable
Hotel supervisory experience is essential for this opening
Previous experience within the Food and Beverage area is essential for this role
Expertise in supervising five star service teams

Food & Beverage Supervisor Resume Examples & Samples

High School Diploma or Equivalent required
3-5 years of related experience required
BA/BS Bachelor’s degree preferred
5-7 years of related experience preferred
2+ years of management or supervisor experience preferred
TIP's or similar certification preferred
Food Handler Certification preferred

Food & Beverage Supervisor Resume Examples & Samples

Ensures all guest interactions are handled in a positive, accurate, and efficient manner at all times
Assists management with ensuring that all departmental activities are performed within the guidelines of appropriate policies and procedures and that all Food and Beverage Team Members are trained in the area of food quality, sanitation, safety, departmental/resort policies and procedures and guest/owner service standards
Responsible for the operation of the department in the absence of the Food and Beverage Manager
Participates in all F&B operations on a daily basis to assist with work load and respond to guest/owner inquiries regarding F&B, retail and resort services
Supervises and accounts for the accurate collection of monies received at the various F&B outlets
Determines the resolution of problems arising from guest/owner concerns, inventory, supply issues, staffing issues, and other unusual request and inquiries
Ability to stand for 8 hours
Lift/carry/push/pull 25-50 lbs
A minimum of 3 years of hospitality/customer service experience
2+ year of Front of the House restaurant experience including bartending and/or serving
Responsible Alcohol Vender Certified
Food Safety Manager Certification

Food & Beverage Supervisor Resume Examples & Samples

Employees must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and fellow employees
Ensure work areas are properly stocked and prepare requisitions as needed
Ensure work areas are neat and clean
Check that trays and tables are set to standards
Assist in the outlets when necessary
Ensure proper settlement of checks
Ensure orders are delivered on time
Ensure food quality
Handling guest complaints or special requests, communicate to management when necessary
Be capable of training and performing all duties required of all food and beverage outlet employees
Requisition linen as needed

Beverage Supervisor Resume Examples & Samples

Manage overall casino beverage and coffee bar operations creating a differentiated service experience and ensuring optimum performance of all cocktail service
Supervise the work processes and procedures of casino beverage team members including the assignment of tasks or apportionment of work to be done
Train Team Members in beverage service, sanitation, and safety procedures
Control inventories of beverages, including liquor, and report any shortages to designated personnel
Analyze operational problems, such as theft and waste, and establish procedures to alleviate these problems
Interview, select and train new Team Members
Review, adjust and administer working schedules of Team Members
Plan work processes and determine effective techniques or processes to be used by Team Members in the course of business
Understand and adhere to disciplinary policies including but not limited to counseling Team Members and the use of progressive discipline
Address and manage complaints, grievances or concerns from Team Members
Effectively use, administer and manage rewards and recognition for front line Team Members
Review the performance, productivity and efficiency of Team Members including but not limited to periodic evaluations
Recommend or oppose the change in status of Team Members including but not limited to changes from full time to part time, promotions, and transfers
Acts as a role model to other employees and presents oneself as a credit to Company and encourages others to do the same
Protect and preserve assets of the company
Bachelor’s degree from an accredited four-year college or university; or equivalent combination of education and experience
3-5 years progressively more challenging leadership role in casino beverage, restaurant and/or bar establishment preferred
Must be proficient in Microsoft applications

Food & Beverage Supervisor Resume Examples & Samples

Ensures that the restaurant and restaurant facilities are kept clean, well-stocked and organized
Checks the maintenance of all equipment in the restaurant and notifies the Restaurant Manager of needed maintenance and repair
Assists in coordinating special functions with the Outlet Manager or Food & Beverage Manager
Assists Food & Beverage Manager in performing and maintaining food and beverage inventory
Assists with conducting pre-shift meetings to review specials, menu changes and house counts
Assists in the completion of revenue reports, production reports and other reports as needed
Performs daily activities to include: serving tables, bussing tables, seating guests, room service and general clerical/cashier duties
Addresses complaints and resolves problems
Assists in the coordination of department members that may include, but is not to: Hosts, Servers, Expediters, and Cashiers
Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses
High school diploma or general education degree. Two (2) or more years in Food & Beverage experience
Must be at least 18 years of age or older to meet state age requirement to serve alcohol
Knowledge of financial analysis as it relates to the restaurant business preferred but not required

Food & Beverage Supervisor Resume Examples & Samples

Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods. (35%)
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; check completed kitchen orders with the guest’s original order; coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality; properly and accurately close guest checks; record guest charges and gratuities. (10%)
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. (10%)
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. (10%)
Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion. (10%)
Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed. (5%)
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%)
Stock and order items
Assist in setting tray tables for delivery

Food & Beverage Supervisor Resume Examples & Samples

Supervises daily shift operations and ensures compliance with all food and beverage policies, standards and procedures
Opens and closes Food & Beverage outlets and ensures completion of assigned shift checklist and other duties
Meets and greets guests and sets an exemplary example of guest service
Assists servers and hosts on the floor with guests during meal periods and high demand times
Assists with developing menus and promotions
Runs and interprets department reports as necessary
Ensures Associates understand liquor laws; and monitors alcohol beverage service in compliance with local laws
Communicates areas in need of attention to associates and follows up to ensure follow through and attention to detail
Operates all department equipment as necessary and reports malfunctions
Purchases appropriate supplies and manages inventories according to budget
Supervises Associate levels to ensure that guest service, operational needs and financial objectives are met
Develops cleaning schedules for Associates; ensures Associates follow cleaning schedules and keep their work areas clean and hygienic
Maintains food handling and hygiene standards
Ensures all Associates have proper supplies, equipment and uniforms
Trains Associates in safety procedures and supervises their ability to execute departmental and hotel emergency procedures
Participates as needed in the investigation of Associate and guest accidents
Understands and complies with loss prevention policies and procedures
Ensures that Associates are trained on technical and service aspects of their job, room set-up and preparation, and customer service (e.g. Brand Standards and Short Take Training)
Collaborates with management to develop and implement ideas and procedures to continuously improve department performance around Guest Satisfaction Survey (Guestvoice) scores
Requisitions stock from the wine cellar ensuring that sufficient notice is given for ordering
Ensures that license restrictions and weights and measure laws are adhered to and enforced at all times
Ensures that a pre-service brief is given to all staff prior to each service
Coordinates tasks and work with other departments to ensure that the department runs efficiently
Adheres to and reinforces all standards, policies, and procedures (Brand Standards SOPs, LSOPs, etc.)
Communicates and executes departmental and hotel emergency procedures and ensures staff are trained in safety procedures
Ensures that all Fire regulations are maintained by making sure that the Fire Exits are not blocked, and that yours and the guest equipment does not obstruct fire doors
Supports the departmental training program and activities
Communicates and consults with management, Heads of Departments and Supervisors to ensure a consistent approach to service delivery

Food & Beverage Supervisor Resume Examples & Samples

Previous Food and Beverage Supervisory experience preferred
2+ years experience in Food and Beverage required
Flexible availability to include nights, weekends, and holidays required

Food & Beverage Supervisor Resume Examples & Samples

Supervise Conference and Banqueting operations
Able to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service
Assist Conference and Banquet Manager with training and developing the team

Food & Beverage Supervisor Resume Examples & Samples

Previous experience in Food and Beverage
Knowledge of hotel computer systems
College or University degree
Strong organisation skills
Help to select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met
Have the ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts

Food & Beverage Supervisor Resume Examples & Samples

Ensures proper scheduling of service team members in accordance with forecasted occupancy
Handles team member complaints with the intent of resolving situations to the satisfaction of all parties
Handles guest complaints and renders decisions judiciously and tactfully
Assists in monitoring supply requisitions to ensure that costs are kept to a minimum without losing quality and usage of materials
Assists with the inventory in designated Food and Beverage facilities, accounting for all usage
Ensures that team members are courteous to all patrons and fellow team members
Communicates all pertinent information to "need to know" persons within the department
Works closely with Accounting Department to ensure that accurate records and cash receipts are maintained and sent to Revenue Control Department
Recommends marketing plans to obtain long and short term goals
Supervises the Food and Beverage team to include efficient staffing, team member development and training, performance management and policy enforcement
Promotes and maintains the highest level of customer service to all guests while staying alert to their needs
One year experience as an Assistant Manager or Supervisor in a restaurant/up scale lounge establishment
Completion of a four year hospitality degree with a supervisory Food and Beverage Internship preferred

Food & Beverage Supervisor Resume Examples & Samples

Organisational capabilities
Ability to communicate and lead at all levels
Excellent knowledge in food quality standards and experience in how to improve these
Proven leadership experience in a fast paced high volume environment
Proven knowledge and experience in driving excellent customer service and sales
Experience in a high volume High Street Food Brand would be beneficial but not essential

Food & Beverage Supervisor Resume Examples & Samples

Read and visually verify information in a variety of formats (e.g., small print)
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Negotiating

Food & Beverage Supervisor Resume Examples & Samples

Supervises and assists with personalized service to enhance guest experience
Directs staff to maintain the organization and cleanliness of the Outlet front and back of house areas
Coaching and counseling of line staff and follow the course of disciplinary action if need be with verbal and written warnings
Conducts frequent inspections of Outlet facilities and equipment by: ensuring inventory of equipment meets standards; reporting and following up with any deficiencies to engineering
Follow and guide the team to abide by the safety and sanitation policies and procedures when handling food and beverage
Ensure the daily smooth operation of the Outlet with regards to directing the team and any casual labor from external companies
To attend and participate in leadership briefings and to conduct and communicate any points in colleague briefings
Conducting pre and post shift briefings and communicating effectively with the team

Food & Beverage Supervisor Resume Examples & Samples

Monitor day-to-day Banquet operations and take needed action to ensure standards of product presentation and service are being maintained
Respond to guest inquiries and coordinate special arrangements and requests for the banquet areas
Circulate through each dining area to ensure guest satisfaction; quickly and willingly handle any complaints
Check service areas and storage areas for cleanliness, proper set up, and sufficient supplies and equipment
Monitor & maintain inventory, purchasing supplies, and ensuring compliance with all food and beverage regulations
Liaise with Accounting staff to resolve payroll, billing, payable, and point of sale issues
High school education, GED, or equivalent experience required. Bachelors’ degree preferred
Minimum 3 years of experience working within Restaurant/Food & Beverage required in a high volume hotel, conference center or resort with at least one year of those in a supervisory role
Must be able to prepare and analyze data and figures, and transcriptions prepared on and generated by computer
Demonstrated leadership - Proven ability to effectively lead and train a diverse workforce
Highly organized, able to prioritize multiple tasks, have a sense of urgency to complete projects and be detail oriented
Comfortable interfacing with a diverse group of individuals Exceptional oral and written communication skills in English

Food & Beverage Supervisor Resume Examples & Samples

Monitor environment of restaurant and outlets
Follow up on established training steps
Assist managers in scheduling, weekly payroll processing, and forecasting
Coordinate and sign up new F&B employees for serve-safe certification
Must be able to stand for long periods of time. Must have significant mobility of arms and hands. Must be able to bend, squat and push, pull and lift up to 25-30 pounds. Must be able to see, hear and communicate verbally in writing
2-4 years of Food and Beverage Restaurant service experience
Must have strong attention to detail as well as strong customer service skills
Individual will be expected to manage deadlines, work with little supervision and be flexible to handle interruptions
Must be able to apply common sense understanding to carry out instructions furnished, oral or diagrammatic form
Must have strong, positive guest and employee relation skills
Must be able to obtain TIPS Certification
Must be avaliable to work flexible schedule including weekends, holidays, mornings and evenings

Franchised Food & Beverage Supervisor Resume Examples & Samples

Assist in working toward positive financial results
Demonstrate positive inter-departmental attitude
Written / verbal communication skills
Demonstrated leadership qualities
Demonstrated hospitality skills
Demonstrated strong work ethic

Food & Beverage Supervisor Resume Examples & Samples

Responsible for ensuring full compliance with the Occupational Health and Safety system
Ensure and monitor that the airport lounge customers are provided with excellent level of service at all times
Responsible for the supervision of staff within the area of responsibility to ensure that all employee comply with menu specifications
Address matters of poor performance, misconduct on the first instance and report serious violations to the Food and Beverage Manager
Assist in leading and developing staff recruitment, on job orientation, probation management, performance review and training
Ensure that all equipment are maintained in a safe, clean and efficient working condition and report all defects, accidents, damage to the direct report and maintence
Reporting any incident that may result in an investigation by a statutory body/department to the direct report
Ensuring the correct handling and storage of goods by maintaining them in a good condition, according health and safety standards
Ability to work under pressure to meet targets and achieve results
Strong planning and organizational skills with the ability to multi-task and manage time effectively
Diploma in Hotel / Catering Management or equivalent qualification
High standard of verbal and written communication in English
Able to supervise a multinational workforce of junior culinary staff
Strong practical knowledge and experience in food safety and occupational health and safety

Food & Beverage Supervisor Resume Examples & Samples

Prior experience as Room Service Server
Food handling certificate
Follow directions thoroughly
Ascertain departmental training needs and provide such training

Food & Beverage Supervisor Resume Examples & Samples

Supervise In-Room Dining and Mini-Bar operations; sequence of service, staffing, operational flow, staff meetings, inter-departmental interactions and relations, POS operation, guest needs, opening and closing of all outlets
Ensure all brand standards and LQA standards are maintained
Ensure proper equipment is available, in good working order and clean
Handle and relay all guest compliments/complaints to the appropriate leader
Monitor guest comments as they relate to the outlet and provide correction as necessary
Ensure accurate record keeping including, but not limited to, food and beverage sales by meal period vs. forecast and other data as necessary
Maintain inventory stock requirements for Mini-Bar items
Communicate with guests and make recommendations for menu and beverage selection
Ensure that the outlet operation runs smoothly and effectively in accordance to the operational criteria of the property
Ensure that In-Room Dining orders are delivered timely and in complete order
Ensure that guests receive the utmost in quality of product and service
Maintain compliance with government regulations pertaining to food service
Maintain staffing, scheduling, staff relations training and bi-weekly payroll
Ensure staff has necessary supplies, uniforms and information
Supervise staff’s working proficiency, abilities and attitude, follow through and maintain great service
Experience: Minimum one year experience in a Food and Beverage supervisory capacity at a luxury hotel or restaurant
Education: Bachelor's degree in hospitality, hotel management, business or a relevant field of work, or an equivalent combination of education and work-related experience
General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Must be skilled in the areas of social and business etiquette
Technical Skills: Strong verbal and written communication skills; experience with luxury/ultra-luxury market niche preferred; demonstrated knowledge of hospitality systems and software; proficient in excel and word; knowledge of ADP system helpful
Licenses & Certifications: Tips, Serve Safe and CPR current certifications preferred

Food & Beverage Supervisor Resume Examples & Samples

Administers the overall activities of the front of house restaurant operations and beverage operations
Establishes and administers training programs within the assigned restaurant and lounge
Counsels, guides and instructs personnel in the proper performance of their duties
Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards
Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours
Ensures that available facilities are adequate for performance of duties by assigned personnel
Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated
Monitors appearance of food served and communicates deviations from standard
Performs assigned input work in compiling annual budgets
Prepares and coordinates the periodical performance reviews of assigned personnel
Acts as a role model to other employees and always presents oneself as a credit to the company
Possess an Associate's degree (A. A.) or equivalent from two-year College or technical school is preferred; or six months to one year related experience and/or training; or equivalent combination of education and experience
Applicant must be at least twenty-one (21) years of age
Ability to train, follow and execute training manuals

Food & Beverage Supervisor Resume Examples & Samples

Guest experience – champion an excellent guest experience before, during and after each guest’s visit to the hotel
Revenue – to ensure that all F&B staff maximize revenue within the department and encourage upselling
Under the direction of the F&B Director and F&B Operations Manager/Supervisor support other F&B departments across the hotel as and when required
Cost control – maintain and improve food and beverage profits by monitoring stock control policies, and wastage and breakages and implementing remedial actions
Afternoon tea – take ownership of the afternoon tea product and service at the hotel.To include reservations, guest service, staff training, ordering and guest feedback
Reservations - proactively maintain the bar reservations system, confirming bookings with the M&E team and contacting guests to confirm their reservations
Staff training – train F&B staff to ensure they deliver high levels of customer care
Staff planning – plan rotas and annual leave in accordance with the levels of business at the hotel
Ordering – ensure all items of stock are ordered in a timely fashion and in line with hotel polices
Maintenance - to report all maintenance faults to the Maintenance Department, and follow the remedy through
Security - to ensure that all standards relating to security are maintained with emphasis on the following
Liquor stocks
Hotel Equipment
F&B Keys
F&B Floats
To ensure each new member of the team receives a departmental induction within their first week and attends a company orientation within their first four weeks with the company
To carry out appraisals/job chats as per the company appraisal system
To be fully conversant with disciplinary procedures and all other relevant human resource practices e.g. sickness/absenteeism
Ensuring recruitment, training, development and staffing levels are as required, whilst demonstrating a management style that is both ‘hands on’ and strategic
To be able to act with initiative, planning for the future and possible consequences. Being pro-active in getting things done and exceeding expectations of both guest and colleagues where possible
To attend and contribute to all daily/weekly team meetings
To have a thorough knowledge of and adherence to the law with regard to the following company regulations
Licensing Laws
The Hotel Health and Safety Policy and Procedures
The Hotel and Company Security Procedures
The Hotel facilities and attractions
Hotel operation standards and department procedures
Food Handling & Hygiene Laws
Fire Regulations and Procedures
First Aid Procedures
Current Licensing Regulations (Food and Beverage Service department only)
Methods of payment accepted by the Company (cash handling staff only)
Short and long term marketing promotions
To be a good example of the company dress code and appearance standards ensuring that your team fully comply with these
To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of the Hotel or General Manager

Food & Beverage Supervisor Resume Examples & Samples

Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Lobby Coffee outlet to ensure that established cultural and core standards are met; daily activities and planning for outlet operation. (20%)
Assist with the service of food and beverage to guests
Assist in making accomodations and seating of guests

Raging Waters Sac-food & Beverage Supervisor Resume Examples & Samples

Assist in hiring, training, and supervising employees
Assist with inventory
Ensure schedules are posted 2 weeks in advance
Counsel team members
Coach and counsel Leads
Clean counters, shelves, and store front windows
Monitor cash for counterfeit bills
Open and close locations - Maintain work-space at the highest standard of
Must possess a California State Food Handlers Certification
Ability to address multiple tasks and priorities in a fast paced environment

Food & Beverage Supervisor Resume Examples & Samples

Supervise the Waldhaus (both pub and restaurant) team in all aspects of the department and ensure service standards are followed
Handle guest concerns, reacting quickly and professionally. Providing timely feedback and follow-ups
Previous Food and Beverage leadership experience
Previous experience in high volume, high scale establishment
Previous experience in a fast pace restaurant setting

Franchised Food & Beverage Supervisor Resume Examples & Samples

Supervising and directing the prompt, efficient and friendly serving of all food and beverage
Purchasing food and liquor items
Controlling food and beverage inventory to ensure the smooth operation of the Food and Beverage operation
Working quickly and independently to resolve operational issues when necessary, ensuring proper follow through with appropriate manager(s)
Experience in administrative tasks such as creating work schedules, placing orders, controlling inventory
Ability to take initiative and ownership to resolve problems
Ability to calculate figures and amounts, percentages, proportions and volumes in order to track inventory, controls and analyze financial statements
Possess a basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
Ability to stand, walk, and move around during entire shift
Must have the ability to communicate clearly and directly with team members and guests using a positive, clear speaking voice

Beverage Supervisor Resume Examples & Samples

The Beverage Supervisor will manage & administer all phases of hiring, training, planning, assigning and directing work, rewarding, coaching and counseling of Food & Beverage employees
Perform the operational duties assigned by manager
Participate in creating Food & Beverage Department policies and procedures with the ability to coach & counsel employees, when necessary
Report any and all unusual activity to the Food &Beverage Manager
Supervise 10-35 employees
Supervise 5-10 employees indirectly
High School Diploma/GED; Associate’s/Technical Degree preferred; 2-3 years of related experience or equivalent combination of education and experience
Must have the ability to identify problems, collect data, analyze, and draw valid conclusions
Micros POS System
Sitting 25% of the time

Beverage Supervisor Bev Admin Resume Examples & Samples

Assists in the training, evaluating and scheduling of the beverage staff
Maintains the overall appearance of lounges which includes sanitation control, overall food presentation and quality, food transfers and requisitioning of supplies and beverages
Controls access to the lounges and guest amenities in the absence of upper management
Consistently monitors patrons checking levels of intoxication and applies refusal of service and shutoff procedures, if necessary
Maintains all par levels of china, glass, silver, paper, plastic and restaurant supplies
Works with Stewarding and EVS to maintain health, safety and sanitation guidelines
Works with Engineering to maintain the outlet’s furniture, fixtures and physical layout
Assists with on-going coaching programs with line employees to enhance skills
Recommends hiring as well as termination decisions in conjunction with the disciplinary process
Two years of experience as a Beverage Server, Bartender or Butler in a high volume, complex casino environment
Excellent knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures

Food & Beverage Supervisor Resume Examples & Samples

Ability to write reports/basic computer skills. Basic mathematical skills
Excellent interpersonal and service skills. Ability to resolve conflict, think on their feet, influence and mentor others
3 years of experience in this or a related job
2+ Years of management or supervisory experience

Seasonal Food & Beverage Supervisor Resume Examples & Samples

Leads and manages In Room Dining, Roof Garden, and Mini Bar Departments
Establishes and maintains a seamless level of luxury service throughout the Roof Garden, Room Service and Mini-bar departments
Establishes and manages budget for Food & Beverage operations to maximize profitability, while maintaining luxury service levels
Functions as the point person for union issues
Evaluates and modifies current vendors and contracts as needed
Ensures that staffing levels are correct and to agreed standards and are not exceeded without prior consultation
Establishes Food & Beverage SOPs for a In Room Dining, Roof Garden, and Minibar Department
Works with corporate Sales and Marketing department to create effective promotional and sales driven ideas to maximize revenue and exposure
Works with The Surrey's Public Relations team to maximize exposure of the Roof Garden
Perform any other duties and special projects required by senior management
Proficient in Microsoft Office
Micros POS
Opera PMS
Cash Handling Procedures
Consistently strives for continuous improvement
Must be a creative and innovative thinker who can bring thoughts to actions with speed
Able to participate in sales related events, receptions, trade shows, client meetings etc
Strong, positive interpersonal skills
Ability to manage diverse work force
Direct experience in hotel operation
Minimum of 2 years of supervisor/management experience
A least 2 years of union experience in a 4 star hotel proven track record of success
Knowledge of a second language
CPR Certificate
NYS Food Handling Certification

Food & Beverage Supervisor Resume Examples & Samples

Lead and support daily Food and Beverage Operations
Lead the team, ensuring that brand standards are met and guest expectations are exceeded
A degree or diploma in Hospitality, Hotel Management or equivalent Food & Beverage experience
Experience in a Food and Beverage Supervisory role, or strong experience in an F&B service role, preferable within a 5 star hotel environment
Barista Experience
Strong knowledge of Food & Wine paring

Food & Beverage Supervisor Resume Examples & Samples

Controlling all aspects in the execution of room service, restaurant, bar, with a primary focus in banquets
Effectively supervise the banquet staff during all food and beverage services
Individual will be expected to meet deadlines, work with little supervision and be flexible to handle interruptions
Must have Food Handler's Card and TIPS
Must have significant mobility of arms and hands
.Must be able to bend, squat and push, pull and lift up to 25-30 pounds
Must have at least 1 year experience with computers and various computer programs
High School graduate or GED equivalent
Individual must be a good listener, effective communicator and detail oriented
Individual must have great written and communication skills
Minimum of one year Food and Beverage Experience in a Supervisory Role in a hotel or fine dining restaurant setting

100

Food & Beverage Supervisor Resume Examples & Samples

Responsible for assigned shift, assisting in overall supervision of Zumbido, the Terrace and In-Room Dining (IRD) operation and staff
Professionally delegate duties to staff and send associates on break at appropriate times
Maintain expert knowledge of all Zumbido, Terrace and IRD standards, and ensure they are met
Assist in properly training staff to execute Omni service standards
Maintain strong knowledge of all aspects of each of each of outlet and IRD position in order to assist as needed
Order daily supplies or communicate inventory needs to appropriate management
Review and address guest comments to help ensure guest satisfaction
Review and understand financial information, as well as, perform basic arithmetic
Accurately maintain a cash bank
Check servers' orders and set-up to ensure accuracy and proper presentation
Assist manager with weekly scheduling
Work closely with culinary team to ensure quality and timeliness of food and beverage orders and amenities
Control order load of the servers
Inspect daily set-up, presentation and delivery of amenities
Ensure all Eco-sure and State health codes are being implemented and followed
Establish and maintain cohesive and effective Associate relations
Ensure that important information is passed-on throughout each shift
Utilize effective training and coaching and counseling techniques to address performance issues/opportunities of the team members
Demonstrate proficiency in all key software applications used in Zumbido, the Terrace and IRD. Use knowledge to train others, trouble-shoot issues and make recommendations for improvement
Ensure all daily side duties are performed efficiently and accurately leaving each shift fully prepared to handle its responsibilities
Ensure daily paperwork for all staff is completed according to standard
Must be at least 21 years of age (alcohol service)
Ability and willingness to maintain a current Food Handlers and TIPS certification
Ability to compute basic mathematical calculations (cash handling) is required
Ability to stand/walk for long periods of time is required
Ability to regularly bend, stretch and stoop is required
Ability to lift, pull and push up to 50lbs. is required
Keen attention to detail, ability to multitask and strong organizational skills are required
Ability to maintain a professional appearance and demeanor is required
Previous supervisory experience is strongly preferred

101

Food & Beverage Supervisor Resume Examples & Samples

In the absence of a member of the food and beverage management team, conducts shift briefings to ensure hotel activities and operational requirements are known
Endeavour to resolve all complaints during each shift and logs all complaints in log book for further follow up
Supervise cash handling and banking procedures including dealing with irregular payments
Monitor standards of guest facilities and services
Assist with menu and wine list creation when applicable
Supervise food and beverage functions and food and beverage and outlet services

102

Food & Beverage Supervisor Resume Examples & Samples

2 years Food and Beverage experience required
Lead or supervisory experience a plus
Strong communication, organizational and interpersonal skills
Ability to work with flexible work schedule (including weekends/holidays) and be a team player

103

Food & Beverage Supervisor Resume Examples & Samples

To recommend wines to accompany relevant dishes to patrons
To project a professional manner with an emphasis on hospitality and guest service
To strive to achieve departmental targets
Previous supervisor experience

104

Food & Beverage Supervisor Resume Examples & Samples

Manage and support daily Restaurant and Bar operations
Manage the team, ensuring that brand standards are met and guest expectations are exceeded
Assist with menu planning, and strategic planning to achieve financial targets
At least 2 years experience in a Food and Beverage Supervisory or Management role
Previous experience in a hotel environment

105

Beverage Supervisor Resume Examples & Samples

Perform all beverage worker duties
Support the Bartenders – ensure all opening and closing tasks are completed
Audit liquor yields and beverage pours
Ensure Bartenders remain active during down time by prepping, stocking, cleaning and completing other relevant projects
Ensure proper handling of all alcohol products and equipment is maintained, to ensure food safety and kitchen standards are adhered to at all times
Assist Premium Concessions Manager with beverage cost control in relation to established budgets
May be required to assist with scheduling

106

Food & Beverage Supervisor Resume Examples & Samples

Oversees staff and operations of the pool area and outlets including related departments such as Public Areas Department (PAD), Food and Beverage, and Retail to ensure that service and safety standards are being met
Hires, trains, and supervises staff
Ensures staff adheres to the property policies and procedures and handles all discipline and performance reviews
Facilitates and maintains consistent safety programs, training and documentation to ensure the overall safety of guests in the pool area and outlets
Monitors overall guest satisfaction on the pool decks and outlets with regards to entertainment experience and overall enjoyment levels
Communicates with pool and F&B support departments such as PAD, Laundry, Hotel Operations
Convention Service and Catering, and Security as needed to ensure the smooth operation of services
Schedules staff and ensures accuracy of timekeeping records
Completes administrative tasks using various technology and software
Assists with ordering inventory and other essential office functions
At least 2 years of customer service experience
At least 2 years of supervisory experience
At least 1 year experience in pool or food and beverage operations

107

Food & Beverage Supervisor Resume Examples & Samples

Minimum one (1) year of food and beverage supervision or three (3) years of full service food and beverage experience, in a high volume establishment
Previous experience working in both indoor and outdoor environments
Previous experience in forecasting and scheduling
High school diploma a minimum
Good oral and written communication skills- ability to read, write, speak in English
Strong computer skills to include: Word, Excel, Office and Outlook. Aloha or Micros experience preferred

108

Food & Beverage Supervisor Resume Examples & Samples

To ensure that you and all reporting staff maintain a high standard of personal hygiene and grooming at all times
To ensure that designated uniforms are worn well pressed and in a good state of repair and to ensure that name badges are worn at all times
To assist your Outlet Manager in maintaining and updating the departmental Service Standards Manual
To ensure that you and all reporting staff demonstrate the required Service Standards
To assist your Outlet Manager in regularly monitoring staff performance against agreed criteria
To have a good knowledge of all hotel facilities and be able to answer guest questions in a quick, polite and helpful manner
To handle any guest complaints or problems promptly and to ensure that all resolved/unresolved incidents are reported to your Outlet Manager
To ensure company, hotel and statutory rules, regulations and policies are adhered to at all times
To act on your responsibilities for Health and Safety at work
To demonstrate a working knowledge of fire prevention and to ensure that staff follow the hotel evacuation procedures on hearing the alarm

109

Food & Beverage Supervisor Resume Examples & Samples

Positive,
Guest oriented and service minded,
Sales acumen,
Good listening and communication skills,
Self confidence,
Excellent

110

Food & Beverage Supervisor Resume Examples & Samples

Demonstrates complete understanding of departmental requirements. Monitors daily performance of staff, including the quality of products and service, sanitation, food handling practices, and ensures compliance with established standards
Accurately inventories supplies daily and requisitions items needed to meet par levels. Depending on the needs, this person may have additional ordering responsibilities
Assists managers with daily schedules and work assignments. Shifts staff to complete essential duties when need arises. Coordinates work of staff to promote efficiency of operations
Trains staff, assists with orientation of new team members, recommends actions necessary for staff discipline, terminations, promotions, and provides input to annual performance
Responsible for cash handling procedures, including operating the cash register, cash drawer reconciliation, and deposits at the end of the shift
Monitors guest needs and responds to any concerns or questions in a friendly and courteous manner
Routinely inspects areas of assigned responsibility and reports all substandard safety and sanitation, security, or equipment conditions to the F&B Manager. Consistently monitors standards and makes. recommendations for change to managers
Performs other duties as assigned (daily/weekly cleaning)-special projects
High School diploma required or GED equivalent
Background in food service industry including preparation and production and safety and sanitation
5-year minimum experience with at least 3 years in institutional food service
General knowledge of kitchen equipment such as: slicers, dish machines, ovens, fryers, mixers, knives, etc
Demonstrated organizational skills with excellent written and oral skills
Ability to work with a diverse work force
Ability to work in a group
Must be self motivated and able to work with general supervision
ServSafe Certified – preferred
Inventory and ordering skills preferred

111

Beverage Supervisor Resume Examples & Samples

High school diploma or GED required; one to two years Beverage or equivalent experience, or equivalent combination of education and experience
Prior gaming experience preferred
Minimum of one year supervisory experience preferred

112

Food & Beverage Supervisor Resume Examples & Samples

The Food & Beverage Supervisor acts as a liaison between wait staff and the kitchen staff to ensure timely and appropriate communications
High school diploma or general education degree. One (1) or more years in Food & Beverage experience
Currently TIPS (Training for Intervention ProcedureS) trained
Great Verbal and Written communication skills
Flexible availability

113

Food & Beverage Supervisor Resume Examples & Samples

Responsible for the supervision and functions of service associates to ensure smoother running of restaurant and bar operations
Assist the Restaurant & Bar Manager to direct and coordinate overall activities of the employee in order to deliver exceptional experiences to the guests
Work closely with and as a team with other associates in order to consistently strive for the highest standards, service quality and efficiency
To ensure and maintain proper handling of the restaurant and bar equipment
To ensure service standards and procedures are achieved and followed by proper training, supervision and control
To maintain a checklist for daily inspection or restaurant and bar

114

Beverage Supervisor Resume Examples & Samples

Individual must be a self-starter and finisher on assigned and independent projects
Daily monitoring of budgets & labor controls
Daily direction of Beverage team to achieve financial and service goals
Proactively investigate opportunities to improve service levels and departmental performance
Insure the Beverage operation’s compliance with Scioto Downs policies, procedures, Standard Operating Procedures (SOP), health and safety regulations including OSHA
Conduct ongoing training of existing F&B employees and the training of new employees
Beverage Supervisor will work closely with and under the direction of the Beverage Manager/Asst Mgr to ensure proper communication between Beverage department and others
Will possess the ability to communicate both verbally and through written documents to staff, managers and executive management
Will have the ability to recognize operational needs and analyze and facilitate the changes required in a fast paced high volume environment
Responsible for supervising bartenders, bar backs, and beverage servers
Monitor Team members’ performance and deliver commendations and constructive critiques
Interviewing and hiring
Scheduling and finding replacements for call-off
Maintaining attendance records

115

Open Beverage Supervisor Resume Examples & Samples

Greet and guide all guests in a welcoming and friendly manner
Report unattended bags and packages
Ensure staff take their appropriate breaks without affecting coverage
Report medical situations, incidents, or emergencies immediately to the command center
Responsible for supervising a team of 12 employees
Ensure all trucks carrying beverage are unloaded in both a timely and efficient manner
Organize teams to deliver beverage products and equipment throughout the National Tennis Center
Ensure inventory levels are accurate and correlate with inventory management software on a daily basis
Answer phone calls and record beverage orders
Other duties as assigned by Senior Coordinator, Facility Events
Must take initiative and be able to motivate a team
Previous guest or customer service experience
Basic knowledge of computer programs
Ability to lift 50lbs+
Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform
Must be available to work for the full duration of the US Open tournament (approx. 3 wks)
Must be available to work 12+ hour shifts and be available days, nights, and weekends
Willing to work outdoors in various weather conditions
Must be able to stand and walk continuously for extended periods of time
Must have excellent communication skills with thorough understanding of written and spoken English
Personable and proactive team player with excellent communication skills (vendors / sponsors / guests)
Remain calm and focused in a fast-paced environment and during stressful situations
Expected to learn locations within Arthur Ashe Stadium and the US Open grounds
Forklift experience (Required)
Driver’s license (Preferred)

116

Food & Beverage Supervisor Resume Examples & Samples

In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
Supervise outlet service
Works with Superior on manpower planning and management needs
Works with Superior in the preparation and management of the Department’s budget

117

Senior Food & Beverage Supervisor Resume Examples & Samples

Supervision support and ongoing training to employees to ensure standards and procedures are observed to provide a consistent, high level of service for all customer contact
Supervision of the bar, restaurant, café, function and conference areas and activities
Determining work requirements and allocating duties to Food and Beverage Attendants, Housekeepers, Luggage Porters and Doorpersons
Assist in the supervision of security arrangements and property maintenance in line with Hotel policy
Conferring with managers to coordinate activities with other organizational units
Maintaining attendance records and rosters
Explaining and enforcing safety regulations
Overseeing the work of the unit and suggesting improvements and changes
Conferring with workers to resolve grievances
May perform front office and hotel reception duties as required by hotel operations
Provide food and beverage service to customers, maximizing every opportunity to increase sales per person
Liaise with kitchen staff in relation to ‘product’ for the outlet, ensuring that quality and quantities are maintained to required standards
Observing liquor and other laws and regulations
Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the hotel’s Food Safety Plan
Liaise with Conferencing and Reservations for specialized catering as required
Liaise with Restaurant Reservations as to upcoming bookings/time frames and maximum number of people at one period
Input into the development of the outlet
Cost control/guest awareness
Work with staff to minimize wastage and breakages
Work cohesively as a team member
Utilise forecasting spreadsheets relevant to the department
Ensure efficient, friendly and professional food and beverage service is provided to all guests
Provide for guests and patrons an experience and environment they feel meet their expectations
Familiarise yourself with VIP and regular guests to ensure their requests and needs are met
Set up systems to protect and maintain control of restaurant service equipment, correctly recording breakages and carry our regular stock takes
Set up and maintain a weekly cleaning schedule for the restaurant to achieve the highest possible hygiene and cleaning standards
Ensure all mis-en-place is completed prior to guests arriving
Ensure staff is competent in dining menu and wine list knowledge and can maximize sales to guests
Ensure guest billing is completed accurately following hotel procedure and that correct charges are posted
Ensure all revenues for the day are accounted for with daily summary being completed to ‘balance’ daily activity
Assessing and reviewing guest satisfaction through Voice of the Guest (Guest Book)

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Food & Beverage Supervisor Resume Examples & Samples

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Food & Beverage Supervisor Resume Examples & Samples

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Food & Beverage Supervisor Resume Examples & Samples

Food & Beverage Supervisor Resume Examples & Samples

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Food & Beverage Supervisor Resume Examples & Samples

Food & Beverage Supervisor Resume Examples & Samples

Food & Beverage Supervisor Resume Examples & Samples

Food & Beverage Supervisor Resume Examples & Samples

Food & Beverage Supervisor Resume Examples & Samples

Beverage Supervisor Resume Examples & Samples

Food & Beverage Supervisor Resume Examples & Samples

Event Day Beverage Supervisor Resume Examples & Samples

Food & Beverage Supervisor Resume Examples & Samples

Food & Beverage Supervisor Resume Examples & Samples

Food & Beverage Supervisor Resume Examples & Samples

Food & Beverage Supervisor Resume Examples & Samples

Food & Beverage Supervisor Resume Examples & Samples

Food & Beverage Supervisor Resume Examples & Samples

Beverage Supervisor Resume Examples & Samples

Food & Beverage Supervisor Resume Examples & Samples

Food & Beverage Supervisor Resume Examples & Samples

Food & Beverage Supervisor Resume Examples & Samples

Food & Beverage Supervisor Resume Examples & Samples

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