Beverage Manager Resume Samples
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Beverage Manager Resume Samples
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TR
T Ritchie
Titus
Ritchie
79629 Gillian Shores
Houston
TX
+1 (555) 830 6768
79629 Gillian Shores
Houston
TX
Phone
p
+1 (555) 830 6768
Experience
Experience
Detroit, MI
Assistant Beverage Manager
Detroit, MI
Connelly-D'Amore
Detroit, MI
Assistant Beverage Manager
- Manages work procedures and expedites workflow
- Provide assistance to other department managers
- Works directly with Banquet Beverage Manager on staffing ratios, room lay outs, menu implementation and operation of events
- Responsible for maintaining accurate paperwork for payroll, records, employment, etc., in the Beverage Manager’s absence
- Works closely with Catering Manager regarding servicing of events
- Ensures all activities and job duties are performed according to established company and departmental policies, procedures and goals
- Responsible for discipline of employees, maintaining accurate paperwork for payroll, records, employment, etc., in the Beverage Manager’s absence
Los Angeles, CA
Assistant Beverage Manager Vibe
Los Angeles, CA
Runolfsdottir, Ernser and Adams
Los Angeles, CA
Assistant Beverage Manager Vibe
- Works with senior management to develop and implement new menus, specials and special event functions
- Constantly monitors and works to improve quality of products and service offered
- Manages in accordance with established company standards, policies and procedures and the collective bargaining agreement
- Responds to unusual events or circumstances requiring high level management attention
- Serves as liaison between the Beverage Manager and front line employees
- Develops front line employees for promotional opportunities
- Motivates front line staff to deliver consistently great guest service, team work and camaraderie
present
Houston, TX
Beverage Manager
Houston, TX
Williamson-Rau
present
Houston, TX
Beverage Manager
present
- Manages the Beverage team to include efficient staffing, employee development and training, performance management and policy enforcement
- Create and manage proper policies and procedures for Manager comps and voids
- Works with vendors and senior management to develop and implement new menus and specials
- Communicate daily with Assistant Beverage Managers providing current information on promotions, and expected business levels
- Supervises daily shift operations in absence of Assistant Restaurant Manager
- Determines work procedures and expedites workflow
- Assistant Beverage Manager
Education
Education
Bachelor’s Degree in Business Management
Bachelor’s Degree in Business Management
California State University, Fullerton
Bachelor’s Degree in Business Management
Skills
Skills
- Proficient knowledge of Microsoft Office to include Word, Excel, Access and Power Point
- Understanding, working knowledge of profit/loss statements, variance reports, payroll, inventory, pour cost, and liquor control
- Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts
- Self-motivated with excellent organizational skills and attention to detail
- Considerable skill in math and algebraic equations using percentages
- Strong analytical and listening skills
- Ability to access and accurately input information using a moderately complex computer system
- Ability to handle and maintain confidential information
- Ability to lift and carry up to 50 pounds at a time
- Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted
15 Beverage Manager resume templates
Read our complete resume writing guides
1
Beverage Manager Resume Examples & Samples
- Conduct inventory, complete financial reports, implement and maintain cash and inventory controls
- Ensure compliance with Aramark's Alcohol Service Policy
- Responsible for developing a team of Supervisors and hourly associates
- 5+ years of hospitality management experience in a high volume beverage service environment
- Knowledge of and experience with selling, planning and executing special events is required
2
Assistant Beverage Manager Resume Examples & Samples
- At least 1 or more years of administrative or supervisory experience, preferably in a casino environment
- Previous experience with product ordering as well as inventory control
- Excellent organizational skills with attention to detail while meeting targeted deadlines, and ability to deal effectively with guests, management, employees and outside contacts. Ability to manage multiple tasks and remain calm in very high paced and stressful environment, and work under pressure
- Effective listening abilities with strong judgment skills and ability to follow directions
- Excellent organizational skills to function effectively under time constraints and within established deadlines
- Attention to detail with the ability to make decisions quickly and delegate responsibilities accordingly
- Proficiency in Microsoft Word, Excel, and Outlook
3
Assistant Beverage Manager Resume Examples & Samples
- Assist in managing all daily operational beverage functions consistent with the strategic plan and vision for the department, and resort
- Assist in managing the Beverage team to include efficient staffing, team member development and training, performance management, hiring/termination decisions and policy enforcement
- Responsible for maintaining accurate paperwork for payroll, records, employment, etc., in the Beverage Manager’s absence
- Maintains standards in quality of drinks and service
- Represent needs of department to the Beverage Manager
- Assists in maintaining Company and Departmental health and safety standards
- Completes appropriate reports for shift as required by Beverage Manager
- Assists in overseeing of ordering and maintaining of par levels for each beverage outlet
- Reduces waste and breakage of all products
- Conducts Team Updates meetings and relays pertinent information to the staff
- Checks for proper appearance standards among all beverage personnel
- Checks for gaming permits before checking in bartenders and bar porters
- Cocktail Servers
- Apprentice Bartender
- Bar Porter
- Associate’s degree in Business Management or Hospitality or equivalent work experience with luxury resorts and restaurant organizations with full responsibility over Beverage
- At least one (1) year of wine and beverage service experience
- Must possess excellent organizational skills to function effectively under time constraints, and within established deadlines, with particular attention to detail
4
Assistant Beverage Manager Resume Examples & Samples
- At least 1 year of previous administrative or supervisory experience, preferably in a casino environment
- Ability to listen effectively and make strong judgement calls
- Working knowledge of organizational methods with attention to detail while meeting targeted deadlines
5
Beverage Manager Resume Examples & Samples
- Manages the Beverage team to include efficient staffing, employee development and training, performance management and policy enforcement
- Remains up to date on current products and market trends
- Assists in monitoring inventory and inventory controls to ensure that costs are kept to a minimum without losing quality and usage of materials
- Enures all bars are properly stocked and serviced
- Maintains records of team member performance and labor costs
- Maintains a departmental time log and may check team member time cards against audits entered into the log
- Schedules periodic team member meetings in order to update and ensure correct execution of policies and procedures
- Standardizes glassware, drinks, and recipes
- Informs team members of policies and procedures to ensure compliance such as upholding all sanitation standards in accordance with Health Department regulations
- Councels team members within department and develops systems for team member feedback, incentives of motivation, and participation in restaurant decisions
- Reviews AB ratings with team members and management to learn how to develop a strategy to increase positive ratings
- Develops marketing plans to obtain long- and short-term goals
- High school diploma or equivalent. Bachelor’s degree in hospitality management preferred
- Five years food & beverage service management experience in all phases of a high volume restaurant. Beverage Management experience preferred
- Proficient knowledge of Microsoft Office to include Word, Excel, Access and Power Point
- Keyboarding and typing skills
- Ability to lift and carry up to 50 pounds at a time
- Ability to function in a fast paced environment, under short time constraints, and within established deadlines
- Obtain/maintain Michigan Gaming Control Board Level 2 Occupational License
6
Beverage Manager Resume Examples & Samples
- At least 3 years of progressive experience in restaurant management or a related field with direct responsibility for managing a restaurant/bar operation
- High school diploma required,2-year college degree with 3 or more years of hotel/restaurant management experience required;4-year college degree preferred
- Certifications held in Bassett & Food Handler (or ability to acquire within 30 days of hire) required.Previous managerial responsibility required. Must have knowledge of F&B preparation techniques, cash handling, health department rules and regulations, liquor laws and regulations
7
Assistant Beverage Manager Resume Examples & Samples
- Resolves guest claims or other disputes between employees in a fair and patient manner
- Seeks ways in which to reduce departmental operating costs without affecting the quality of beverage or service
- Keeps the Beverage Manager informed of all pertinent information and irregularities occurring in the Beverage Department
- Additional related duties as requested by the Beverage Manager
- Must interface effectively with management, employees and guests
- Previous supervisory experience in multiple beverage outlets preferred
8
Beverage Manager Resume Examples & Samples
- To maintain the level of beverage inventory
- Schedule and chose the different adjustments of wine and liquors
- Order and purchase beverage for all outlets
- Receive and issue inventory, keeping the right cost that had been negotiated
- Monitor different vintages for the wine list
- Keep perpetual inventory of store and bars
- Track the bottle sticker program
- Attend F&B meetings
- At least 2 years previous experience
- Willing to learn
9
Beverage Manager Resume Examples & Samples
- Manage all daily operational beverage functions consistent with the strategic plan and vision for the department, and resort
- Manage the Beverage team to include efficient staffing, team member development and training, performance management, hiring/termination decisions and policy enforcement
- Assist in overseeing the budget of the Beverage department and P & L. Review monthly P&L’s. Analyzes and addresses areas concern and defines needs for improvement
- Responsible for smooth, efficient, cost effective operation of Beverage Department to include labor management, supervision of all aspects of service, and inventory control
- Manage delivery and measurement of guest service within assigned department(s) consistent with the company’s core service standards and brand attributes
- Responsible for all mixology & beverage recipes, presentations, creative garnish, menu development, and menu engineering
- Communicate daily with Assistant Beverage Managers providing current information on promotions, and expected business levels
- Oversee any guest complaints and quickly takes corrective action to resolve, recover, and satisfy guests
- Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction, quality hiring, training and succession planning processes that encompass the companies diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements
- Handle all labor relations and employee counseling issues. Assist in the investigation of such issues. Provide recommendations on appropriate counseling and issues progressive counseling to staff
- Suggest the selection, purchasing, and usage of all Beverage supplies and equipment
- Ensuring department employees are abiding by all Local & state alcohol service standards & procedures in conjunction with Maryland Gaming License requirements
- Responsible for coordination of on the job training & development programs on a regular basis
- Implement F & B policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the beverage staff and personnel.
- Responsible for obtaining maximum results in the utilization and appearance of the beverage areas, the quality levels, performance and standards of service
- Develop and establishes effective relationships, ensuring positive communications between all operating departments and beverage vendors and suppliers
- Evaluate weekly FTE reports and volume indicators guiding Beverage Shift managers to ensure they are operating the most effective, highly productive, and financially efficient shift operations
- Review, proof, manage, and ensure accuracy for all menu changes, including proper signage, updated web information, advertising platforms, plasma reader boards, and marketing materials in various media streams
- Keep employees abreast of any new procedural changes on a regular basis
- Assist in observing and managing daily Beverage COS% reports, ensuring budget cost expectations/goals are being met
- Assistant Beverage Manager
- Bachelor’s degree in management, hospitality or related field or equivalent work experience with luxury resorts and restaurant organizations with full responsibility over Beverage
- At least three (3) years of service experience in a high volume bar environment
- At least five (5) years of experience in the direction and supervision of employees
- At least two (2) years of wine and beverage service experience
10
Beverage Manager Resume Examples & Samples
- Associate's Degree in Food and Beverage or Culinary Arts and/or related supervisory experience in F&B in a hotel/resort environment
- At least 3 years of supervisory experience in beverage or an equivalent Food and Beverage supervisory position
- Previous experience in training and mentoring of staff, knowledge of inventory management, and scheduling
- Have working knowledge of PC computer software programs such as MS Word, Excel, Power Point, Access
11
Beverage Manager Resume Examples & Samples
- At least 5 years of previous service experience in a high volume bar environment
- At least 4 years of previous beverage and wine service experience
- At least 3 years of previous supervisory experience
- At least 2 years of previous cocktail experience
- Working knowledge of kitchen operations
12
Assistant Beverage Manager Starbucks Resume Examples & Samples
- Maintain the morale of the department through open communication and teamwork by deploying targeted communication strategies that inform and build support
- Manage all financial operating expenses including, but not limited to, budget, P&L, labor costs, controllables, and cost of goods
- Ability to train, mentor, and develop hourly Team Members
- Ability to adhere to, interpret, and explain company policies and procedures to others, including but not limited to attendance, appearance, safety, and security policies
- Ability to obtain support for ideas and actions from direct reports, peers, or supervisors in order to accomplish a task or goa
- Minimum of one (1) year of supervisory experience
13
Assistant Beverage Manager Resume Examples & Samples
- Ensuring the efficient running of the bars/outlets’ program are in line with Hyatt's Corporate Strategies and brand standards
- Assist in scheduling teams in accordance to the Collective Agreement
- Coaching and counseling employees to reflect Hyatt service standards and procedures
- Regularly ensure guest expectations are met and receive feedback through continuous guest interaction
- Plan and execute specialty parties
- Conduct pre-shift meetings with associates
- Staffing and training of staff
- Provide assistance to other department managers
- Must have at least two (2) year's progressive food and beverage experience
- Must be able to work various shifts including weekends and holidays depending on business needs
- Must be able to work and communicate with a diverse group of individuals and guests
- Must have a clear and concise written and verbal communication skills
- Must have excellent people and coaching skills
- Must have proven leadership skills and be able to make sound and quick decisions
- Previous experience in Micros and Open Table system is preferred
- Must be able to multi-task and prioritize various duties
- Must be able to provide excellent service in a fast paced and busy environment
- Previous experience in a unionized environment is preferred
- Must have the physical stamina to be able to lift, push, pull and carry a moderate amount of weight
- Must be able to stand and walk for long periods of times
14
Banquet Beverage Manager Resume Examples & Samples
- Ensure the smooth daily operation of the banquet beverage department as well as all banquet bar services
- Coordinates the selection, training and development of all banquet bar staff to ensure hotel standards are maintained
- Organizes and coordinates function room set-ups and beverage services
- Attend pre and post convention meetings (tie down meetings) when scheduled
- Participate in daily communication meetings (scoop) with catering, stewarding and banquet manager
- Take a constructive approach to achieving departmental goals with regards to the Guest Service Index, financial targets and Health and Safety
- Ensure extremely high level of guest satisfaction showing a yearly increase in JDP meeting planner scores
- Able to foster a positive approach towards Health and Safety with all staff and maintain a low frequency of accidents
- Coordinate with the chef and his subordinates on the execution of meal service for all catered functions
- Communicate guest satisfaction and concerns that arise in respect to food & Beverage product
- Billing of convention items is documented and accurate
- Ensure that equipment needs are adequately maintained and inventories kept on a monthly basis
- Ensure that all beverage/ standard pouring standards are followed according to SMART SERVE guidelines
- Distribute, receive, count and accurately bill for all beverage consumed
- Ensure standard bar set-ups, service and side duties are followed on a daily basis
- Maintain par stock of beverage items according to beverage menu and business levels
- Previous leadership experience in food & beverage required
15
Assistant Beverage Manager Resume Examples & Samples
- At least 1 year of previous F&B management/Supervisory experience
- Previous experience managing employees using a Collective Bargaining Agreement
- Previous experience in scheduling a staff of fifty or more employees
16
Beverage Manager Resume Examples & Samples
- Create and maintain beverage menus for all F&B outlets. Ensure standards are being set and complied with among all F&B outlets
- Partner with Restaurant General Managers to ensure associates receive training on all beverage programs
- Provide ongoing beverage seminars to keep information top of mind
- Ensure the team has all the information, products and tools necessary to be successful
- 2-3 years of beverage management experience preferred. Previous hospitality experience in Bartender and Guest Services required
17
Beverage Manager Resume Examples & Samples
- Assist in all phases of food and beverage service, cost control, and personnel
- Assist in the recruitment, supervision development, discipline and training of lounge staff
- Maintains thorough and accurate records and complete all required departmental reporting
- Advanced knowledge in the food and beverage industry preferably in an upscale restaurant/lounge
- Previous restaurant/lounge supervisory experience, preferably in a fast paced environment
- Must have excellent written and verbal communication skills
- Industry certifications a plus
18
Franchised Beverage Manager Resume Examples & Samples
- Bar Back
- Beverage Supervisor
- Cocktail Sever
- Primary duties, responsibilities, and tasks include, but are not limited to the following
- Supervise the daily operation of Beverage Outlets including Restaurant Bar and Roof Top Bar and kitchen
- Responsible for ensuring that all Beverage operations are in compliance with all systems, control policies and procedures
- Estimates beverage consumption and purchases or requisitions beverage ingredients and supplies
- To monitor and critique the quality and consistency of the Beverage product
- Bring innovation and creative ideas to create specialty cocktails for our menu
- Create and implement promotional plans to drive business to Beverage Department; host local events to create charity and local business opportunities
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement
- Conduct regular departmental meetings
- Attend hotel meetings; ensure that daily pre-shift meetings conducted with all Grand Performers on a daily basis for all shifts
- Maintain cleanliness and health code standards
- Complete monthly beverage inventory
- Schedule staff to reflect daily occupancy and reservations in order to Monitor and control payroll and other expenses
- Knowledge of Database software; Internet software; Inventory software; Order processing systems; Spreadsheet software and Word Processing software
- Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry
- Apply concepts such as fractions, percentages, ratios, and proportions to practical situations
- Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
19
Banquet Beverage Manager Resume Examples & Samples
- At least 4 years of Beverage Experience in a major Convention hotel
- At least 2 years of management experience
- Working knowledge of a Package bar and a Consumption bar and how to operate each function
- Working knowledge of food service, banquet set-ups and banquet equipment requirements
- Working knowledge of menu development
- Expertise in budgeting, forecasting and labor cost controls
- Excellent organizational skills, to be able to function under time constraints, and deadlines with attention to detail
- Working knowledge of Microsoft Excel, Outlook and Word
20
Assistant Beverage Manager Resume Examples & Samples
- Previous Food and Beverage Experience
- Excellent Written and Verbal communications skills
- A true desire to provide exceptional customer service in a fast paced environment
- Comfortable working outside during summer months
21
Beverage Manager Resume Examples & Samples
- Estimate and order liquors, wines, or other beverages and supplies
- Responsible for developing, costing and maintaining wine and spirits menu
- Adjust customers complaints concerning service, food & beverage
- Inspect and observe workers and patrons to ensure compliance with health and safety codes
- Conduct inspections of all side stations and floor conditions for proper service standards
- Maintain budgeted beverage cost
- Coordinates activities of workers engaged in selling alcoholic beverages for consumption
- Schedule employees for work at all bars, concessions and catering functions
- Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university
- Strong managerial skills
- Knowledge of food cost and labor analysis
- Ability to train, motivate and communicate well with personnel
- Excellent interpersonal, customer service, leadership, communication, team building and problem solving skills
- Ability to respond calmly and make rational decisions when required
- Ability to understand and analyze Budget & P&L Statements
- Three years Food & Beverage supervisory experience preferred
- Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board
- Walking 50% of the time
- Sitting 10% of the time
- Standing 40% of the time
- Must be able to work in various weather conditions
22
Restaurant & Beverage Manager Resume Examples & Samples
- Bachelor's degree is required
- A minimum of 3-5 years food service management experience is required
- 2 years’ experience managing Supervisors who engage in Guest/Customer and Client relations
23
Assistant Beverage Manager Resume Examples & Samples
- Review staffing, schedules and vacations
- Coach and train on policies and procedures
- Train employees in the performance of their duties
- Perform employee evaluations and manage all issues related to attendance records and FileNet in general
- Monitor, adjust and approve employees time directly in Kronos system
- Maintain communication with the Directors on all beverage and menu issues
- Effectively communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees
- Order supplies through the IP System and Purchasing
- Prepare purchase requisitions for any outlets from the Bellagio warehouse or support departments
- Inspect the food coming from support departments to assure freshness and quality
- Maintain par levels and direct purchase of china, glass and silverware
- Manage Infogenesis pricing / maintenance issues to ensure checks can be processed correctly
- Follow current proper policies and procedures for Manager comps and voids
- Utilizes Spot Fire to maximize sales and profits, manage daily labor and other operating expenses
- Exercise cost controls for all aspects of beverage operation
- Conduct weekly FF&E checklists to maintain furniture, fixtures and equipment. Ensure dining rooms are in accordance with the 5 Star/5 Diamond Maintenance Program, to include carpet, walls, light bulbs, windows and overall general cleanliness
- Check on all reservations and special guest needs
- Anticipate the guests’ needs and respond appropriately with a sense of urgency – personal supervision of guest complaints
- Establishes and maintains open communications with related departments
- Communicate, train and support all company initiatives to front and back of the house staff
- Work as a team member, assisting guests’ and employees’ needs and inquiries
- Perform all other job related duties as requested.
- At least 3 years of service experience in a similar dining environment
24
Beverage Manager Resume Examples & Samples
- Hire, train, supervise, direct, coach, counsel, and evaluate staff in all beverage operations in the Hotel. Communicate effectively, both verbally and in writing, to provide clear direction to the staff. Assign and instruct Beverage staff in details of work. Observe performance and encourage improvement were necessary
- Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information. Remain calm and alert, especially during emergency situation and/or heavy hotel activity, serving as a role model for Beverage staff and other hotel employees. Interact with sales department personnel and restaurant staff as needed for guest service purposes
- Field customer complaints by conducting thorough research of the situation in order to choose the most effective solutions. Make decisions and take actions based on previous experience and good judgement, sometimes revising procedures to accommodate unusual situations
- Develop and implement basic operating standards for Beverage service in compliance with federal, state, local and Hilton's own practices. (e.g. Employee Alcohol Awareness Training and Compliance)
- Maximize restaurant department profitability; implement effective controls of food, beverage, and labor costs and monitor the restaurant’s budget to ensure efficient operations, including achieving budgeted revenue and labor expenses. Ensure par stock levels are maintained by calculating inventory, ordering, retrieving and stocking product. Evaluate cost effectiveness of all aspects of operation. Develop and implement cost saving and profit enhancement measures. Maintain established inventory by ordering all liquor and supplies in accordance with business needs
25
Beverage Manager Resume Examples & Samples
- Maintain proper beverage service procedures in accordance with of AAA 4 service standards
- Review/analyze beverage costs, maintain cost control through efficient management of products, inventory and warehouse ordering, and identify and implement cost cutting measures and initiatives
- Utilize Spotfire to maximize sales, drive profits, manage labor and control costs
- Take an active role with corporate beverage program and vendors
- Establish and maintain communication with the Culinary and Bartender’s Union and work together to resolve employee disputes
- Develop and maintain effective communications between all operating departments. Review POS pricing / maintenance issues to ensure proper check handling procedures followed
- Create and manage proper policies and procedures for Manager comps and voids
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and maintain positive guest relations at all times
- Preform all other job related duties as requested
- At least 5 years of high-volume, fine dining or Supervisory restaurant or beverage experience
- Bachelor’s degree or equivalent experience and education
- Working knowledge of basic computer skills including Word, Excel, Outlook and Access
26
Assistant Beverage Manager Resume Examples & Samples
- Ensures proper service and positive atmosphere for all guests
- Handles guest complaints
- Administers disciplinary actions
- Responsible for administrative duties including payroll, scheduling, days off, bid sheets, etc
- Knowledgeable of beverage items and ingredients, functions of service personnel, house and bar rules and regulations
- Supervises, trains, plans and directs all Beverage Team Members
- Ensures that all rules, regulations, and procedures are complied with by Team Members
- Inspects staff as to uniforms, cleanliness, identification, etc
- Orders supplies to ensure proper par levels
- Keeps staff informed of new procedures
- Promotes teamwork
- Must provide courteous and friendly service to all vendors and staff
- Has 2-3 years of Beverage Supervisory/Management experience required
- Has prior experience working with a union contract required
- Has excellent interpersonal, customer service, leadership, communication, team builiding and problem solving skills required
- Able to constantly maintain high guest service levels
- Has a strong understanding of the operation such as administration, cost control, products and service
- Able to handle guest complaints in a professional manner
- Has experience working with Infogenesis
27
Beverage Manager Resume Examples & Samples
- Staff, schedule, evaluate, train, develop and monitor beverage team
- Increase beverage revenues through research and taking positive steps to adjust or change menu offerings, service, portion control, presentation and waste
- Develop and implement department management plans including budgets, labor schedules and systems of accountability
- Organize beverage operations for effective and efficient service as well as overall coordination and control
- Ensure beverage servers, bartenders and other outlet personnel are meeting or exceeding service standards
- Maintain control of the outlet to ensure staffing levels are appropriate based on business volumes
- Develop and implement policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines
- Ensure proper communication between front of house and back of house operations while taking ownership of all responsible areas
- Meet daily deadlines of opening, creating, and posting table-talks for features for pre-shifts in a timely manner and reviews nightly special postings, prep level reports, and critical inventory comparisons
- Ensure periodic quality checks for all products and service, i.e., greeting times
- Monitor purchasing, staffing, and inventory in order to control product and labor cost and waste, ensuring adherence to the budget
- Monitor work areas to ensure cleanliness standards are achieved and customer requests are addressed and resolved
- Oversee and ensure all equipment and working conditions are well maintained
- Maintain the viability and integrity of all beverage operations
- Perform other duties as assigned by management
- Must be able to obtain and maintain valid gaming registration
- Demonstrated management experience in a high volume restaurant or bar
- These skills and abilities are typically acquired through the completion of a Bachelor’s Degree in Business Management or related field and five years experience directly related to food and beverage or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position
28
Beverage Manager Resume Examples & Samples
- Responsible for employee performance (disciplining, coaching, counseling)
- Bachelor’s Degree (B.A./B.S.) or equivalent from four year college or university; or four years related supervisory or managerial experience and/or training; or equivalent combination of education and experience
- Previous supervisory experience in a full service or high volume restaurant preferred
29
Assistant Beverage Manager Resume Examples & Samples
- Optimizes profitability by accurately scheduling and controlling daily labor expenses
- Motivates front line staff to deliver consistently great guest service, team work and camaraderie
- Establishes standards for the development and growth of the team, sales and profitability
- Develops front line employees for promotional opportunities
- Participates in the employee orientation process
- Works hands on, supervising daily front of house operations
- Regularly uses computer systems including, not limited to network-based point of sale systems, inventory control, time & attendance and Microsoft Office software (email, Excel, Word, internet)
- Maintains and inspects operational areas for compliance with Pennsylvania Department of Agriculture – Department of Food Safety and Sanitation, OSHA and company guidelines for health and safety
- Monitors food, beverage, labor & supply cost control systems
- Writes employee relations, engineering, security and other types of reports as requested
- Supervises private functions, banquets and special events
- Conducts monthly inventories
- Suggests marketing and promotional ideas to enhance business in the department
- Participates in administration of the collective bargaining agreement including but not limited to grievances, mediations, arbitrations and labor management meetings
30
Beverage Manager Resume Examples & Samples
- Develops initiatives to build sales, improve employee sales & service metrics and increase profitability
- Works hands on, supervising daily Beverage operations
- Responsible for financial forecasting and annual budgeting
- Analyzes monthly financial reports and determines reasons for variances
- Ensures operational adherence to budget guidelines through proven revenue & expense management techniques
- Ensures consistent, fair and timely adherence to company and departmental policy & procedures
- Orders service ware, small wares, beverages, laundry & linen, front of house foods and other essential operating materials
- Implements and monitors beverage, tobacco, labor & supply cost control systems
- Writes employee relations, financial, engineering, security and other types of reports as requested
- Works hands on in the day to day operations of the department, leading by example
- Serves as liaison between senior resort management and hourly employees
- Establishes sales goals for service staff
- Works with vendors and senior management to develop and implement new menus and specials
- Tracks employee adherence to time and attendance policies
- Tracks employee compliance with required work authorization cards
- Responds to unusual events or circumstances requiring high level management attention
- Demonstrates and holds staff accountable for the responsible service of alcoholic beverages
- Must have no past or on-going alcohol related legal issues
- Extensive knowledge of wine, spirits, beers and non-alcoholic beverage purchasing, preparation and service required
- 4 years experience managing high volume alcoholic beverage operations management required
- Must have valid original copy of birth certificate or passport
- Fluency in other languages
- 3 years Beverage management experience in a high volume, union, casino gaming environment preferred
- Essential Physical Requirement
- Must be able to work a flexible schedule including days, nights, graveyard, weekends and holidays
- Stands unassisted for substantial periods - 100%
- Walking unassisted at a fast pace for long periods of time – 100%
- Bending at the waist – 50%
- Bending at the knee – 75%
- Pulling up to 150 lbs – 25%
- Pushing up to 150 lbs – 25%
- Lifting unassisted waist high up to 75 lbs – 25%
- Reaching to the side, below the waist, waist level, above the waist and above the shoulders – 100%
- Twisting – 100%
- Squatting – 25%
- Kneeling - 25%
- Normal sense of smell, taste, touch and hearing - 100%
- Normal range of vision and absence of color blindness - 100%
- Requires ability to distinguish letters, graphic signs and symbols - 100%
- Works in hot (over 90 deg. F), high humidity, noisy environment – 25%
- Comes in physical contact with soaps, quaternary and/or chlorine based sanitizers – 100%
- Repetitive motions, including keyboard data entry and walking 100%
- Normal hand – eye coordination – 100%
- Works in low light ( 15 foot candles and less) environments – 50%
- Works in very loud music environments for 4 – 6 hours (In excess of 110 dB) – 10%
- Comes in contact with second hand tobacco smoke – 100%
- Works in very cold (refrigerated) storage 39 degrees F and less) – 10%
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Beverage Manager Resume Examples & Samples
- Provide expert knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an environment dedicated to an attentive and distinctive experience for lunch and dinner while following and maintaining all local, state, and federal laws relating to alcohol service and consumption; ensure that all sidework sheets are completed daily and that all opening and closing management duties and checklists are consistently executed. (10%)
- The ability to work closely with the Bar Manager, Asst. Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine and spirits list while ensuring excellent product quality at a fair price and attend regular operational and training meetings to ensure effective coordination and cooperation between departments. (10%)
- The ability to drive revenue, control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. (10%)
- Observe physical condition of facilities and equipment in the outlets and make recommendations for corrections and improvements as needed. (10%)
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Area Beverage Manager Resume Examples & Samples
- Directly supervise C02 route drivers and technicians
- Oversee bulk installations and related equipment
- Ensure compliance with all D.O.T and Hours of Service regulations
- Set up and maintain efficient routing of trucks and technicians
- Ensure accuracy and timeliness of all field paperwork
- Conduct associate ride along and safety audits
- Responsible for the proper maintenance of all assigned trucks and equipment
- Ability to travel 50% of the time within an assigned geographical area
- 5+ years Route Management experience; Beverage Carbonation (BevCarb) industry preferred, but not required
- Strong Leadership and Supervisory skills are a must
- Working knowledge of OSHA, DOT, and FDA regulations as they apply to the compressed gas industry
- Excellent organization, documentation and follow-up skills
- Mechanical aptitude
- Computer skills, including working knowledge of Microsoft Office or similar software
- Ability to routinely lift 25 – 75 lbs., and occasionally lift 76 to greater than 100 lbs
- Ability to perform work during prolonged standing up to 8 hours; Frequent bending, stooping, crouching, reaching, grasping, feeling and repetitive motion also required
- Ability to perform functions during occasional climbing, balancing, kneeling, pushing, pulling and finger activities
- Ability to read and comprehend Materiel Safety Data Sheets (MSDS)
- Ability to work independently and under some pressure to meet deadlines
- Must be able to work flexible schedule to meet management requirements and customer expectations
- Must be able to work with a wide variety of people with different personalities and backgrounds
- Must be able to work outdoors in temperatures ranging from -10 to over 110 degrees
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Assistant Beverage Manager Resume Examples & Samples
- Maintains proper beverage service procedures in accordance with of AAA 4 service standards
- Provide leadership and direction in the execution and measurement of guest service standards within beverage operations to ensure continued growth and profitability
- Manage human resources responsibilities to include hiring/firing, training, issuing discipline and ensure the proper documentation of all actions taken
- Work closely with Employee Relations and Human Resources to resolve employee conflicts, issue progressive discipline, mediate due process meetings and administer all aspects of the collective bargaining agreement
- Maintain par levels for supplies, liquor, beer, wine and equipment, completing requisitions to replenish shortages or additional items needed for the anticipated business
- At least 6 years of current high volume restaurant/bar experience with at least 2 years of Assistant Manager or Supervisory restaurant/bar experience
- Basic computer skills including Word, Excel, Outlook and Access
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Beverage Manager Resume Examples & Samples
- Develop and implement basic operating standards for Beverage service in compliance with federal, state, local and Hilton's own practices. (eg. Employee Alcohol Awareness Training and Compliance)
- Maximize restaurant department profitability; implement effective controls of food, beverage, and labor costs and monitor the restaurant’s budget to ensure efficient operations, including achieving budgeted revenue and labor expenses. Ensure par stock levels are maintained by calculating inventory, ordering, retrieving and stocking product. Evaluate cost effectiveness of all aspects of operation. Develop and implement cos saving and profit enhancement measures. Maintain established inventory by ordering all liquor and supplies in accordance with business needs
- Thorough knowledge of beverage operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
- Considerable skill in math and algebraic equations using percentages
- Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of paitence, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems
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Assistant Beverage Manager Resume Examples & Samples
- Oversees daily floor operations
- Conducts daily ordering, takes care of maintenance and security issues and scheduling, ensures distribution of all information to the staff and follows up with new rules and procedures
- Reviews Workday, attendance log, flex and payroll issues
- Manages and monitors fiscal budget
- Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience
- Responds to any guest complaints and takes appropriate action
- Handles trouble-shooting
- Provides input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure competitive position and in anticipation of changing guest needs within the dynamic hospitality and gaming environment
- Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, legal requirements and Collective Bargaining Agreements
- Monitors employee morale
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Assistant Beverage Manager Resume Examples & Samples
- Works closely with Catering Manager regarding servicing of events
- Works directly with Banquet Beverage Manager on staffing ratios, room lay outs, menu implementation and operation of events
- Creates Bar Back diagrams for events that have more than one bar
- Prepares Bartender/Apprentice assignments for each event
- Oversees the Banquet Beverage staff and ensures they are following department, property and corporate policies and procedures
- Practices and observes safety rules and regulations and encourages others to do the same
- Participates in monthly departmental management meetings and quarterly employee meetings
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization
- Creates a work environment that promotes teamwork, trust, performance feedback, recognition, mutual respect, employee satisfaction and exceptional guest service; quality hiring, training and succession planning processes that encompass the company’s diversity commitment
- Compliance with company policies, legal requirements and collective bargaining agreements
- Performs all other job duties as requested
- At least 2 years of work experience in a food and beverage or banquet operation
- Working knowledge of bar mixology and advanced knowledge of wines and spirits
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Assistant Beverage Manager Resume Examples & Samples
- Must be front end user computer literate with an emphasis on Microsoft Office (Word, Excel), e-mail, Micros (or equivalent networked point of sale system), inventory control systems and payroll systems
- Friendly, outgoing and warm personality
- 3 years front line operation experience in a high volume beverage department
- Requires knowledge of Pennsylvania Department of Agriculture – Department of Food Safety and Sanitation regulations
- Requires knowledge and proper use of personal protective equipment provided by employer i.e.: aprons, gloves, protective eye wear, respirators or masks, non-slip footwear
- 2 years management experience preferred
38
Beverage Manager Resume Examples & Samples
- Maximize Centerplate's revenue and operational excellence through implementation and oversight of systems and policies related to Beverage operations
- Contributes to the efficient operation of business unit by partnering with Catering Director; provides information, insight, analysis, and recommendations to maximize revenues and profits
- Provide leadership and direction to beverage staff
- 3-5 years of senior level food and beverage management experience within a complex, multi-faceted operation such as a large-scale hotel, high quality convention center, etc
- 2-4 years of previous beverage management experience strongly preferred
- Ability and willingness to work a variety of shifts and be available as business demands require
- Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of the finance area
- Ability to communicate effectively both orally and in writing
- Initiative in identifying and resolving problems timely and effectively
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Assistant Beverage Manager Resume Examples & Samples
- Flexible Schedule including AM and PM Shifts, Weekends, and Holidays
- Previous restaurant management experience preferred
- Comfortable working both inside and outside
- Advanced computer skills with Microsoft Offices programs, Micros, and Kronos
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Banquet Beverage Manager Resume Examples & Samples
- Lead and manage the Banquet team in all beverage-related aspects of the department and ensure service standards are followed
- Train bartenders and other related banquets staff
- Work closely with the Culinary and Stewarding team to ensure all banquet/meeting requirements are in place
- Work with the Conference Services & Catering department to ensure that beverage revenues and guest satisfaction levels are maximized
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Assistant Beverage Manager Resume Examples & Samples
- Associates degree (A.A.) in related field; two years Beverage or equivalent experience, or equivalent combination of education and experience. Prior gaming experience preferred. Minimum of two years supervisory experience required
- Must be proficient in Microsoft applications (Excel, Word, and Outlook)
- Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate
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Assistant Beverage Manager Resume Examples & Samples
- Adjust staffing levels as business dictates
- Maintain standards in quality of drinks and service
- Ensure efficiency of service through physical observations in the casino and back of the house areas
- Assist in maintaining Company and Departmental health and safety standards
- Complete appropriate reports for shift as required by Beverage Manager
- Responsible for discipline of employees, maintaining accurate paperwork for payroll, records, employment, etc., in the Beverage Manager’s absence
- Assist in overseeing of ordering and maintaining of par levels for each beverage outlet
- Reduce waste and breakage of all products
- Conduct pre-shift meetings and relay pertinent information to the staff
- Check for proper appearance standards among all beverage personnel
- Check for gaming permits before checking in bartenders and apprentice bartenders
- Check cleanliness of bars, assign tasks to bar porters as needed
- Check levels of products in each outlet
- Manage staff to ensure they are following proper policies and procedures
- Supervise casino floor, service bars and beverage outlets
- Achieves service, financial and Human Resources goals set forth by property executives
- At least 1 year of management experience in a high volume hotel and/or casino beverage department
- Working knowledge of beverage equipment
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Beverage Manager Resume Examples & Samples
- Moves throughout property and supervises on a daily basis the operation and associates of all beverage outlets as well as the service of beverage in food outlets and banquet functions. Directs bar/lounge associates on the details of their work activities
- Manage wine list to stay relevant in today’s market. Maintain a strong reputation for availability of world class wine
- Assists in the preparation of staff schedules, revenues and expense forecasts using a computer. Communicate both verbally and in writing to provide clear direction to staff
- Maintains proper inventories of all Beverage products both in the operating beverage areas as well as in relevant storerooms
- Observes, monitors and controls all costs, portion controls and quality of beverage products and services on a daily basis
- Ensure that all operating equipment is in proper working order, and that equipment and supplies are sanitary and clean
- Ensure compliance with liquor laws, safety, checking ID, etc
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Assistant Banquet Beverage Manager Resume Examples & Samples
- At least 2 years of previous supervisory experience
- At least 2 years of previous Bartender experience
- Ability to maintain physical stamina and proper mental attitude to deal effectively with guests, management, and other employees while working under pressure and meeting deadlines
- Previous experience with food and beverage cost controls
- Working knowledge of all beverage products, supplies and kitchen equipment
- Working knowledge of organizational skills and the ability to function under time constraints, and deadlines with attention to detail
- Working knowledge of Microsoft Office and Delphi/Daylight
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Assistant Beverage Manager Vibe Resume Examples & Samples
- Orders inventory and supplies in accordance with standard procedures
- Manages in accordance with established company standards, policies and procedures and the collective bargaining agreement
- Optimizes profits by controlling beverage and labor costs
- Participates in the recruitment, selection, recommendation for hire and training process for new employees
- Increases sales by implementing marketing programs, and
- Resolves employee and system issues quickly, effectively, fairly and consistently
- Recruits, interviews, recommends for hire and trains Bartenders, Bar Backs, Bar Porters and Cocktail Servers
- Maintains and strives to exceed departmental qualitative and quantitative service standards
- Participates in analysis of monthly financial reports and determines reasons for variances
- Constantly monitors and works to improve quality of products and service offered
- Serves as liaison between the Beverage Manager and front line employees
- Works with senior management to develop and implement new menus, specials and special event functions
- Writes and issues introductory and annual employee evaluations and action plans
- Demonstrated time management and organizational skills
- Knowledge of wine, spirits, beers and non-alcoholic beverage purchasing, preparation and service required
- Knowledge of automated beverage dispensing systems preferred
- Requires basic knowledge of operation and maintenance of equipment needed in the daily operation of the restaurant including but not limited to ware washing machines, point of sales terminals, telephone and fax systems,
- College Degree (Emphasis in culinary arts or hospitality management) or equivalent preferred
