Beverage Director Resume Samples
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Beverage Director Resume Samples
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DG
D Gutmann
Dejuan
Gutmann
9784 Jettie Causeway
Houston
TX
+1 (555) 148 2101
9784 Jettie Causeway
Houston
TX
Phone
p
+1 (555) 148 2101
Experience
Experience
Boston, MA
Assistant Food & Beverage Director
Boston, MA
Ward Group
Boston, MA
Assistant Food & Beverage Director
- Assists in cost control of all food and beverage outlets by managing inventory, supplies and equipment; estimating product and personnel levels; utilizing labor scheduling tool to adjust salary and hourly schedules following demand patterns, budget and local labor laws; maintaining effective inventory and shortage controls; tracking expenses including payroll, supplies and maintenance; generating monthly inventory report, cost of sales report and other reports as requested by management
- Manages & assists in ordering of products, maintain cost controls, implements SOPS & retail pricing of product
- Assist the F&B Director in developing aggressive Food & Beverage sales, marketing and net revenue plans and direct successful implementation, following established budgeting and revenue guidelines
- Maintains customer satisfaction and employee productivity by handling customer inquiries, concerns or comments and providing solutions; acquiring feedback from customers and co-workers in order to ensure satisfaction and/or implement service improvement ideas; developing new concepts to ensure customer satisfaction and repeat business
- Assists in maximizing revenue in food and beverage outlets by identifying and targeting sales opportunities through marketing including promotions and special events
- Provides hands on assistance to co-workers
- Assists Food and Beverage Director with the management of all food and beverage outlets including, but not limited to convenience carts, snack bar, bar/lounge areas, restaurant(s), catering and banquet facilities by ensuring that product quality and service standards are met
Philadelphia, PA
Beverage Director
Philadelphia, PA
Lindgren and Sons
Philadelphia, PA
Beverage Director
- To ensure that the Bar is managed efficiently according to the established concept statement, providing a courteous, professional, efficient and flexible service at all times
- Oversee development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff and personnel
- Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness with in all areas of Food and Beverage. Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving
- Oversee Human Resources responsibilities for direct reports, which includes making hiring/termination decisions, issue commendations and disciplinary action, develop and coach employees, and creating a work environment that promotes teamwork and adheres to company practices, policies, and commitment to diversity
- Create and manage proper policies and procedures for Manager comps and voids
- Support the Vice President and Director of Food and Beverage in the development and implementation of the strategic plan and vision for the beverage department consistent with the company’s objectives
- Utilize Spotfire to maximize sales, drive profits, manage labor and control costs; review/analyze data to address areas of concerns and make changes to procedures and operation to sustain growth
present
Philadelphia, PA
Food & Beverage Director
Philadelphia, PA
Padberg and Sons
present
Philadelphia, PA
Food & Beverage Director
present
- Maintains job results by coaching, counseling and disciplining employees; monitoring and appraising job results
- Establish and maintain food production systems (PRIMA) and procedures for the ordering, receiving, storing, preparing, and serving of food related products
- Serve as an internal resource in the areas of cost control, budgeting, forecasting, purchasing, inventory control, and menu planning & pricing
- Maximizes food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events
- Ensures direct reports enfocrce financial techniques such as forecasting, planning, marketing, and sales building programs
- Responsible for recruiting, hiring, developing, promoting, disciplinary action for F&B Team
- Assumes responsibility for recruiting, selecting, orientation and training competent department personnel
Education
Education
Bachelor’s Degree in Guest Satisfaction
Bachelor’s Degree in Guest Satisfaction
Bowling Green State University
Bachelor’s Degree in Guest Satisfaction
Skills
Skills
- Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail
- Excellent knowledge of all beverage products, menu items and equipment used to perform these duties
- Effective listening abilities and be able to make strong judgment calls
- Strong overall knowledge of beverage preparation and presentation
- Able to lead and mentor a team
- Excellent interpersonal skills to deal effectively with guests, management, employees and other outside contacts
- Strong written and verbal communication skills
- Excellent customer service skills
- Ability to establish guidelines for proper staffing to maximize efficiency and minimize labor costs
- Ability to effectively communicate in English, in both oral and written forms
15 Beverage Director resume templates
Read our complete resume writing guides
1
Food & Beverage Director Resume Examples & Samples
- Demonstrated commitment to and results in achieving a diverse work force
- Demonstrated strong presentation, facilitation, and verbal and written communication skills
- Demonstrated ability to inspire and drive enthusiasm and teamwork with a commitment to excellence
- Demonstrated ability to manage and integrate Guest, Cast and business goals to produce great results
- Demonstrated ability to integrate global initiatives and line-of-business thinking into the daily operation
- Proven varied Food & Beverage industry experience
- Proven bilingual (English/Japanese) skills
2
Food & Beverage Director Resume Examples & Samples
- Directly supervise catering and restaurant/bar staff with responsibility for hiring, training, discipline, communication, performance management, retention, and administration
- Ensure implementation of and adherence to all Aramark OpX catering initiatives and guidelines
- Current ServSafe and TIPS/TABS certification required
3
Assistant Food & Beverage Director Resume Examples & Samples
- Assist the F&B Director in developing aggressive Food & Beverage sales, marketing and net revenue plans and direct successful implementation, following established budgeting and revenue guidelines
- The ability to be flexible with your scheduling is essential
- The Assistant Food and Beverage Director will work closely with the Executive Chef and Sous Chef at Clubhouse to coordinate all food service from the kitchens for all Food and Beverage outlets, and communicate any Member/Private Party needs or changes in a timely manner
4
Food & Beverage Director Resume Examples & Samples
- The most suitable individual selected for this role will have at least 10 years Food and Beverage experience in in a management role, preferably within an upscale environment (Resorts, fine dining, or Private Clubs)
- Alternatively, candidate should have a recent college degree in hospitality and a desired club management career path
- Needs to be articulate, self-motivated, enthusiastic, detail-oriented, flexible and willing to learn
- Must be passionate about hospitality and member/guest satisfaction
- Required to possess excellent communication skills as well as the ability to interact well with members/guests
- A proven history of successful leadership including developing and retaining quality associates is required for this position
- Skills required include a proficient level of Microsoft Office Word and Excel, reservations and point-of-sale systems. Experience with Jonas software preferred
- Required to work cooperatively with other key staff
5
Food & Beverage Director Resume Examples & Samples
- Direct and oversee all facets of food and beverage production and service
- Directly supervise Executive Chef, Events Manager, Dining Room Manager, Banquet Manager
- Plan and implement annual operating plan, hire, train and supervise Associates to assure that the wants and needs of club members and guests are consistently exceeded
- Minimum 5 years Food and Beverage experience in a management role preferably in a private member owned facility
- Knowledge of wine, spirits, experience as to vendor relations, food production and inventory
- Strong administrative skills, including post event follow-up with members and guests, ensuring quality standards
- Excellent organizational, interpersonal, and communication skills
- Knowledge of POS systems, and Microsoft Office such as Word, Excel
6
Food & Beverage Director Resume Examples & Samples
- Manages food and beverage outlets including but not limited to convenience carts, snack bar, bar/lounge areas, restaurant(s), catering and banquet facilities by ensuring that product quality and service standards are met
- Manages all food and beverage staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action as needed, in accordance with AGC policies and applicable laws
- Ensures a pleasant dining experience in all outlets by collaborating with Executive Chef in the creation of menus and menu pricing
- Controls costs of all food and beverage outlets by overseeing all purchasing of food, beverages, supplies and equipment; estimating product and personnel levels; utilizing labor scheduling tool to adjust salary and hourly schedules following demand patterns, budget and local labor laws; maintaining effective inventory and shortage controls; tracking expenses including payroll, supplies and maintenance; generating monthly inventory report, cost of sales report and other reports as requested by management; working with the General Manager to develop an annual food and beverage plan and budget
- Ensures successful operation of special events, banquets and room rentals through regular communication, including but not limited to weekly BEO meetings with the Catering Director, Executive Chef/Chef and F&B Service Manager and/or Banquet Captain where applicable
- Maximizes food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events
- Maintains customer satisfaction and employee productivity by handling customer inquiries, concerns or comments and providing solutions; acquiring feedback from customers and co-workers in order to ensure satisfaction and/or implement service improvement ideas; developing new concepts to ensure customer satisfaction and repeat business
- Acknowledges, greets and thanks all members and guests
- Primary duty is management, however the Food & Beverage Director may be required to fill in as bartender, server, host, etc. as needed
- Maintains job results by coaching, counseling and disciplining employees; monitoring and appraising job results
- Collaborates with General Manager in the delivery of staff and safety meetings, as well as the resolution of issues regarding product, equipment or personnel
- Maintains awareness of all course events, large parties and reservations that may affect the food and beverage operation
- Maintains knowledge of local competition and industry trends
- Experience in resolving customer issues/complaints as well as overall excellent customer service required
- Serve Safe certification required within 90 days of employment
- Proficient in computer software including Microsoft Word, Excel and PowerPoint
- Valid driver’s license required
7
Food & Beverage Director Resume Examples & Samples
- Act as the liaison between Equinox and our strategic partner to evolve and grow the F&B business strategically, this includes communicating directly with our partner executives and operations team
- Manage all Equinox F&B partnerships to ensure that quality & customer service standards and that our brand is fully integrated
- In partnership with Real Estate source and implement F&B solutions for new clubs
- Develop and audit operational standards, programming and an overall service plan
- Lead the development and charge of Equinox’s point-of-view on nutrition and how it’s integrated into the member experience
- Serve as an internal resource in the areas of cost control, budgeting, forecasting, purchasing, inventory control, and menu planning & pricing
- Influence menu development, marketing efforts, and business strategy
- Work cooperatively with senior leadership, including, but not limited to, Finance, Information Systems, Procurement, Human Resources, and Marketing
- Develop, maintain and uphold operational guidelines that represent the Company's brand and operating philosophy
- Evaluate Standard Operating Procedures (SOP's) and create centralized best practices within each location to ensure uniform performance from location to location
- 8+ years of food and beverage experience in a restaurant, quick serve, café or other relevant hospitality setting
- Multi-unit and-industry experience is required
- Diverse experience working in the restaurant and hospitality industry and the ability to make recommendations regarding operational best practices
- Experience working directly with partners and/or with joint ventures
- Must have a proven track record for expanding a business and building operations
8
Food & Beverage Director Resume Examples & Samples
- Prepares the annual Food and Beverage budget
- Assist with the development of the annual marketing plan for account
- Responsible for component's budgeting and accounting functions. Prepares monthly forecasts for food and beverage needs and monitor expenses and reports all variances
- Identify vertical sales growth opportunities and communicates with appropriate subject matter experts. Look for opportunities to implement new products and services which support sales growth and client retention
- Responsible for overall menu planning and development
- Performs human resource functions for recruiting, hiring, developing, and retain front line team staff, including scheduling, evaluating, and training staff
- Reviews monthly profit and loss statement. Prepares critique and action plans for improvement as necessary
- Assists in designing concepts and merchandising techniques for the Food and Beverage departments
- Establishes pricing for food and beverage items with consultation of the Executive Sous Chef and Dining Room Manager
- Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products
- Conduct period inventory
- Ensure that requirements for appropriate alcohol, sanitation and food safety levels in respective areas are met
- Establishes and controls, through department heads, payroll and other operating expenses in the Food and Beverage Department
- Establishes all policies and procedures for the Food and Beverage outlets through direct visual inspections on a continuous and consistent basis
- Develops and implements the annual marketing plan with assistance of department heads
- Holds periodic meetings with staff to review past and future performance of service, quality, and general information concerning guest and employee relations
- All other duties as assigned and directed by the General Manager, District Manager and client organization
- Interact with Client Management and maintains effective client and customer relations at all levels within the client organization
- Minimum of 8 years experience in hotel, conference center and catering operations
- Previous experience in a high volume hotel conference center or business dining is highly preferred
- A minimum of 3 years primary financial accountability with a direct reporting relationship to clients and senior executives is required
- Hands on experience in all aspects of Food & Beverage. Experienced Management skills
9
Food & Beverage Director Resume Examples & Samples
- Leadership: Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance. Ensure food services appropriately connects to the Executional Framework. Coach employees by creating a shared understanding about what needs to be achieved and how to execute. Reward and recognize employees. Ensure safety and sanitation standards in all operations
- Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Multi-departmental management to include Concessions, Banquets/Catering, Beverage and full-service Restaurant
10
Food & Beverage Director Resume Examples & Samples
- Responsible for managing a significant portion of a unit operation
- Responsible for recruiting, hiring, developing, promoting, disciplinary action for F&B Team
- Supervise unit personnel regarding production, merchandising, quality and cost control
- Focus on Menu planning and development
- Responsible for forecasting, budgeting, P&L responsibility, food & labor costs, creative food & buffet displays, food and beverage service standards
- Oversee and manage cash handling, dining room/bar/game room cleanliness
- Ensure the requirements for appropriate sanitation and safety levels in respective areas are met
- Manage the Aramark Food Waste program and Aramark Alcohol Service Policy
11
Food & Beverage Director Resume Examples & Samples
- Oversee the entire Food and Beverage operations and staff
- Recruiting, interviewing and hiring all F&B staff
- Responsible for short and long term management of F&B operations in front and back of house
- Forecasting and budgets pertaining to F&B operation
- Maintaining cost controls and conducting a monthly inventory
- Coordinate staffing of personnel
- Menu Selection for bar and grille and banquet service
- Event set-up – oversee exactness to details from clients
12
Assistant Food & Beverage Director Resume Examples & Samples
- Taking care of Member and Guest needs when they dine at the Club
- Reliable to perform management tasks for the club (Opening, Closing, Inventories, Staffing, Daily Operations)
- A Team Player who works well with other employees
- Prior Management experience is preferred
- Focus and desire to provide excellent experiences for the staff, as well as the members
- Ability to create menus and wine lists with quality inputs
- Outgoing personality is preferred
13
Food & Beverage Director Resume Examples & Samples
- Hire, train, and develop professional staff
- Promote the organization's characteristics in all policies and procedures
- Consult with professional staff and other department heads to create the highest level of guest satisfaction
- Create and maintain budgets, approve invoices, report and monitor revenues
- Implement standard operating procedures to ensure health and safety standards, regularly inspect and audit SOP's
- Analyze and maintain records for all events, promotions, house counts, food covers, and daily business volume
- Work with marketing and sales teams to develop promotional material
- Address all guest concerns
- 6+ years' supervisory experience within the hospitality industry with a similar F&B operation, preferably with country club experience
- Degree in hospitality management or an equivalent level of training and experience
- Ability to comprehend and analyze financial and operational data
- Proven leader and customer service ambassador
- Experience with a prestigious and reputable organization
14
Food & Beverage Director Resume Examples & Samples
- Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation
- Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments, e.g. room service, restaurants, banquets, kitchens, steward, etc
- Develop, implement and monitor schedules for the operation of all food and beverage sub-departments to achieve a profitable result
- Participate with Food and Beverage managers in the creation of menus designed to attract a predetermined customer market
15
Food & Beverage Director Resume Examples & Samples
- Fully knowledgeable of all facets of food service operation to include menu development, the requisition of rations under the prime vendor contract, the proper storage of rations, ice production and storage, food preparation and serving, catering operations in support of outlying areas, and the cleaning and maintenance of dining facilities
- Demonstrated commitment to sound financial management, efficiency, and the principled pursuit of established objectives
- Strong organizational and interpersonal skills with the ability to develop and execute effective strategies
- Demonstrated experience leading a successful organization in achieving consistent high levels of customer and client satisfaction, orientation to clients or customers, and operational efficiency
- A progressive record of successful food service program optimization, implementation of best industry practices, compliance with client requirements, and change management
- Fifteen (15) or more years’ experience in food service operations. At least ten years of successful supervisory experience; preferably in a food service management position within a commercial environment
- High school diploma required; prefer bachelor’s degree in hospitality management or culinary arts
- Previous experience in a high volume environment, international experience a plus
- ServSafe Certified (40-hour management course)
16
Food & Beverage Director Resume Examples & Samples
- Work within budgeted guidelines in relation to Food & Beverage Costs and Payroll
- Exceptional Communication skills (written and oral)
- Management F&B experience for a minimum of five years
- Proactive leader with exceptional team building skills
17
Franchised Food & Beverage Director Resume Examples & Samples
- At least five years prior F&B management experience
- College degree, apprenticeship or equivalent experience
- Ability to function under pressure
- Have proficient training, coaching and counseling abilities
- Have knowledge of all job descriptions relating to functions within the department
- Maintain good quality products and presentations according to company standard (i.e. use records and sop's)
- Maintain purchasing, receiving of all food and beverage items according to policy
- Conduct food and beverage cost control inventories as scheduled
- Develop and present menu concepts, ideas for special events, merchandising methods
- Market the food & beverage outlets, develop and manage the implementation of menus, package deals, promotions, with corporate guidelines to capture more in house guest and a larger share of the local market to meet/exceed sales and financial goals and objectives
18
Assistant Food & Beverage Director Resume Examples & Samples
- Oversee day-to-day activities of one or more food and/or beverage outlets. Plan and organize work. Communicate and enforce policies and procedures
- Oversee banquet front-of-house operations on a daily basis. Plan and organize work. Communicate and enforce policies and procedures
- Ensure proper communication throughout the front-of-house for F&B
- Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies. Alert management of potentially serious issues
- Ensure that staff members are cross trained in different food and beverage areas in order to maximize efficiencies at all times and based on business demands
- Create innovative programs and promotions to market special menu items, increase sales, and increase guest patronage in the outlets. Assist in the development and implementation of new menus and local food and beverage marketing programs
- Work closely with Outlet leaders in all aspects of day to day activities. Plan the progression and development of leaders within the department guidelines
- Monitor performance of the restaurant through analysis of guest feedback and financial results. Initiate corrective action as needed
- Achieve budgeted revenues, control beverage cost, expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s) and banquets. Assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage division
- Maintain procedures to (1) ensure the security and proper storage of restaurant and banquet inventory, and equipment. (2) ensure the security of monies, credit and financial transactions. (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories
- Ensure that all restaurant and banquet equipment (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis. Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Notify Engineering immediately of any maintenance and repair needs
- Work closely with Executive Chef and Executive Sous Chef to identify pertinent concepts and menu design for the outlet(s) and banquets
- Conduct meetings to inform staff of special promotions, daily specials, and additional information
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Housekeeping, Maintenance and Guest Services
- Monitors performance to ensure adherence to all service standards, sanitation standards, productivity standards to ensure exceptional guest satisfaction
- Monitor and forecast food & beverage revenues and expenses to ensure company goals are met on a monthly and yearly basis
- Responsible for the hiring, firing, discipline, training and professional development of F&B front-of-house management and employees
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Exhibits a positive and involved team attitude to all and promotes positive relations through an environment that encourages open communications, trust and mutual respect
- May serve as Manager on Duty
- Communication skills are utilized a significant amount of time when interacting with others
- Reading and writing abilities are utilized often when completing paperwork, ordering, interpreting results, and giving and receiving instructions
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently
- Problem solving, reasoning, motivating, organizational and training abilities are used often
19
Assistant Food & Beverage Director Resume Examples & Samples
- 4 years or more of progressive hotel Food and Beverage experience (typically with Hyatt)
- Clear and concise written and verbal communication skills
- Experience implementing new F&B concepts
20
Corporate Beverage Director Resume Examples & Samples
- Develop and implement wine, spirit and beer programs that leverage current trends to increase sales, meet budgeted objectives and increase the overall guest experience
- Identify beverage trends in the industry and bring recommendations to the enterprise on how to operationalize those opportunities
- Work with Mtn Dining Directors to develop a multi-year strategic beverage plan for each resort
- Provide P&L, guest and employee oversight to the three Starbucks stores in hospitality through direct leadership of the Regional Starbucks Manager
- Develop wine selections with restaurant General Managers that are appropriate for the restaurant concept, assist with formatting wine lists and integrate wine lists into POS for wine sales tracking
- Manage the negotiation process with vendors while being aligned with the Vail Resorts procurement department and F&B Directors
- Collaborate with designated team to identify products appropriate to the operations and manage the selection process ensuring high quality standards are maintained at all times
- Support the efforts and training of local and state liquor laws consistent with the company Alcohol Management Guidelines
- Ensure all security, safety, liquor code, and sanitation standards are met
- Maintain and perpetuate strong partnerships with vendors, strategic partners, and assist in the development of mutually beneficial programs
- Assist General Managers with property openings, core beverage program development, on-site training, and signature development and programming opportunities
- Conduct on-site beverage operational reviews to ensure compliance, success, and consistency
- Maintain a high standard of quality and service to maximize the guest experience and support the resort brand
- Develop revenue opportunities through merchandising, enhancing programs/promotions in the quick serve restaurants, bars, table service restaurants, and catering
- Establish strong connections with sommeliers and restaurant managers to ensure buy-in to the programs
- Establish a developmental program to develop future sommeliers and move current sommeliers to the next level
- 10 Years F&B operations experience, with 7-10 Years supervisory
- Advanced Sommelier Certification
- Word, Excel, Point of Sale and Procurement systems knowledge
- TIPS Trained, ServSafe Certified
- Knowledge of Liquor Code by State and Region
21
Food & Beverage Director Resume Examples & Samples
- Establish and maintain food production systems (PRIMA) and procedures for the ordering, receiving, storing, preparing, and serving of food related products
- Responsible for menu planning and development
- Ensure that requirements for appropriate sanitation and food safety levels in respective areas are met
- Recruit, hire, develop, and retain front line team
- Provide Student, Client, Employee, and Community Advocacy
- Look for opportunities to implement new products and services which support sales growth and client retention
- Previous experience within the Hospitality industry preferred
22
Food & Beverage Director Resume Examples & Samples
- Coordinates Restaurant and Banquet service needs with food production
- Maintains adequate inventories of banquet service supplies to meet the needs of the hotel
- Maintains a high quality image of the hotel through effective housekeeping, maintenance, and sanitation in the area of responsibility.Schedules assigned personnel to meet the needs of the department
- Maintains a high level of professional appearance, demeanor, ethics, and image of subordinates
- Attends F&B, BEO, Safety, and Dept. Head meetings
- At least 5 years of supervisory or management exp. in the Food Service or Hospitality industry
- Must possess basic mathematical skills and have the ability to use a calculator to prepare moderately complex calculations without error such as determining average covers
- Strong familiarity with food and beverage financial systems and controls
- Attention to details and strong follow up skills a must!
- P&L accountability (will be working with scheduling program)
23
Food & Beverage Director Resume Examples & Samples
- Develop food and beverage business strategies plan, marketing plan, goals program, and budgeting, work closely with Business Development Department
- Implement new menus and promotions planning, such as holiday and special event promotions
- To prepare accurate monthly forecasts of covers, revenue and expenses, GOP
- To handle the responsibilities such as hiring specific levels of employees, employee orientation, job performance appraisal, coaching to ensure appropriate staffing and productivity
- Observe food and beverage outlet operations and take needed action to ensure all standards are being met
- A degree or diploma in Hotel Management or equivalent required
- In depth knowledge of the hotel, leisure, and/or service sector
- Demonstrated commercial capability to deliver profit, control costs and build customer loyalty
24
Corporate Food & Beverage Director Resume Examples & Samples
- Perform detailed evaluation reports on assigned properties to ensure our clubs are in compliance with FB standards as assigned by VP FB Operations
- Assist in recruiting FB Directors and Executive Chefs for existing properties and new acquisitions
- Review FB budgets for assigned properties
- Assess and evaluate new properties and fill out an FB transition checklist
- Research, develop, and update table service standards for assigned properties
- Assist Operations VP’s with issues and concerns involving your respective clubs assigned properties
- Provide all levels of FB support for both domestic and international properties as assigned by VP FB Operations
- Assist with the budget and purchase of all small wares items for assigned new and existing clubs
- Assist with creating menu concepts, staffing guides and operational hours for both new and existing clubs assigned by VP FB Operations
- Assist with aligning the goals of our owners with the goals of our FB operations
- Execution of Training programs to include training of key personnel in Troon Golf operations standards
- Align clubs with our corporate strategic partnerships
- Bachelor's Degree or equivalent
- A minimum of 15 years’ experience in FB Management operations management
- Multi-unit restaurant experience helpful
- Strong Microsoft Excel skills required, Jonas Club Management a plus
- May be required to travel extensively and work flexible hours
- Must have extensive knowledge of wine, beer, spirits and regional cuisines
- Must have excellent Leadership ability including skills to communicate and express ideas and directives clearly to associates
- Must have the ability to organize and manage multiple priorities simultaneously
- Must deal with problem analysis and problem resolution at both a strategic and functional level
- Must display strong customer and owner relations
- Must have the ability to create high performance teams and to be a strong team player
- Must have a commitment to company values
- Organizational development abilities
- Budget and forecasting knowledge and abilities to create and maintain effective financial accountability to the company and to the ownership
- Must have the ability to plan, organize and implement strategic planning, which requires forethought and planning ahead
25
Food & Beverage Director Resume Examples & Samples
- Train, guide and lead a large Food and Beverage staff - Front of the house
- Work catering and a la carte at multiple locations on property
- Budget controls, menu preparation, wine list, inventory controls all locations
- Min. of three years in a club as a food and beverage manager
- CMAA or Troon experience preferred
- Must know POS systems, excel, word and have good communication skills
- Must lead by example
26
Assistant Food & Beverage Director Resume Examples & Samples
- Supervises all food and beverage staff by recruiting candidates, recommending for hire, orienting, training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action as needed
- Assists in cost control of all food and beverage outlets by managing inventory, supplies and equipment; estimating product and personnel levels; utilizing labor scheduling tool to adjust salary and hourly schedules following demand patterns, budget and local labor laws; maintaining effective inventory and shortage controls; tracking expenses including payroll, supplies and maintenance; generating monthly inventory report, cost of sales report and other reports as requested by management
- Adheres to all safety, sanitation, food preparation, food storage and alcohol beverage control policies
- Abides by and ensures proper execution of all AGC Standard Operating Procedures
- Remains aware of all course events, large parties and reservations that may affect the food and beverage operation
- Ability to make decisions in a fast paced environment
27
Food & Beverage Director Resume Examples & Samples
- Directs and oversees all food and beverage facets including personnel, menu mix, ordering, vendor preference, food production, inventory, and catering functions. Ultimate responsibility in the department for guest satisfaction and financial performance
- Clearly describes, assigns and delegates responsibility and authority for the operation of the various food and beverage sub-departments (i.e., catering, room service, restaurants, banquets, kitchens, and stewards)
- Prepares and monitors annual budget, revenue goals and the expenses for the Food and Beverage department as well as generating various (weekly, monthly etc.) business volume forecasts and planning accordingly
- Reviews and analyzes various financial results/reports to monitor overall Food and Beverage performance and take any corrective actions that may be needed
- Monitors market conditions that impact menu offerings, business volume, and profitability
- Executes inventory control and calculation for monthly analysis and reconciliation. Identifies opportunities to control food costs and other expenses
- Participates with the Chef, Food and Beverage Managers and Catering Managers in the creation of menus to entice variety of appetites including restaurant and banquets while incorporating a menu pricing structure that will support the bottom line goals
- Directs ordering amounts, timing of orders, receiving, invoice settlement and accuracy, storage temperatures in all areas
- Continually researches vendor opportunities, pricing, service, and evaluates vendor relationships to the benefit of the facility
- Approves catering policies and pricing; may carry out planning, production and closure of all events
- Implements policies and procedures for the Food and Beverage department including compliance of company standards relating to quality of products and services
- Manages department members that may include, but is not limited to: Assistant Director of Food and Beverage, Restaurant Manager, Catering Manager, Executive Chef
- Must meet state age requirements for handling alcoholic beverages
28
Food & Beverage Director Resume Examples & Samples
- Participate with Executive Sous Chef in the creation of menus designed to attract a predetermined customer market
- Assist in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, marketing and promotion
- Regularly review and evaluate the degree of guest satisfaction of the bar and banquet service, to recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment
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Food & Beverage Director Resume Examples & Samples
- Provide high levels of customer service and create first class dining venues
- Interview, hire, coach, train and develop staff. This includes, but not limited to, staff evaluations and discipline of food service staff in accordance with company guidelines
- Prepare and coordinate work schedules for staff in accordance to budget
- Fully implement and execute the Art of Atria Dining
- Manage the food service budget and perform monthly analysis of money spent and why it was spent
- Works with staff to plan, write, and execute menus and recipes based on resident likes and dislikes, budget, and seasonal options
- Responsible for maintaining equipment in good working condition
- Work with the department head team as it pertains to sales and marketing for the community
- Responsible for planning, preparation, and execution of special events, banquets, and theme meals
- Five to seven years progressive experience within various functions of a Food and Beverage operations preferably within a hotel environment
- Two or more years of food service management
- Serve Safe Certified or other nationally recognized Food Safety Certification
- Working knowledge of all kitchen operations and food safety standards
- Able to manage budgets including food, supplies and labor
- Able to resolve problems of dissatisfied customers and/or employees
- Computer skills – Microsoft word and Excel
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Food & Beverage Director Resume Examples & Samples
- Manages food supplies and personnel to ensure that operations for areas of responsibility are performed efficiently within established budget and in compliance with local, state and federal health regulations and Five Star policies, procedures and quality standards
- Prefer two (2) years of food service supervisory experience in a restaurant setting focusing on food management, cost control and presentation
- Computer skills are desired for food ordering, email, and report development/tracking
- Must pass State and Company criminal background check
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Assistant Food & Beverage Director Resume Examples & Samples
- Assists in directing & overseeing all F&B facets including, but not limited to: guest satisfaction, customer service, menu mix, ordering, inventory, scheduling, member dining & banquets
- Manages & assists in ordering of products, maintain cost controls, implements SOPS & retail pricing of product
- Works closely with kitchen to ensure expedient timing, food quality & plate presentation
- Assists in marketing of restaurant/catering departments both internal & external
- Assists in managing the floor when necessary
- Hiring, Training & Mentor-ship of all Front of the House staff
- Minimum 3 years Management experience with high volume banquets and fine dining operations
- Good working knowledge of sanitation standards, applicable health codes, proper preparation, storage and rotation
- Good knowledge of F&B financial, budgetary goals and operational controls
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Food & Beverage Director Resume Examples & Samples
- Five years of F&B management experience, with a minimum of two years at a private club
- Outstanding member relations and financial management skills
- Experience working with Jonas software is preferred
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Beverage Director Resume Examples & Samples
- To manage Bar ensuring maximum guest satisfaction consistent with Hyatt standards
- To ensure that the Bar is managed efficiently according to the established concept statement, providing a courteous, professional, efficient and flexible service at all times
- To support beverage menu development in other bars and restaurants of the hotel
- To liaise with beverage suppliers with support of Purchasing Manager
- To ensure that the monthly forecasted Bar revenue figures are achieved
- To strictly adhere to the established operating expenses and ensure that all costs are controlled
- To participate in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan
- To prepare and implement marketing plan for the Bar
- To have a thorough understanding and knowledge of all food and beverage items
- To establish a rapport with guests maintaining good customer relationship
- To efficiently manage and develop a professional service team
- To work with the Chef to develop and maintain quality of the food menu in accordance with the established concept
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Food & Beverage Director Resume Examples & Samples
- Oversee the entire Food and Beverage operation
- Recruit, interview, and hire all Food and Beverage staff
- Oversee event set up
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Food & Beverage Director Resume Examples & Samples
- Provide support of a specialist nature to the Executive Committee and work in support of team goals and measures effectiveness through the F&B profit and service of the hotel
- Responsible for the selection, training and development of the personnel within the department. This will include the culinary team and the F&B front of the house operation. Able to exercise hire and fire discretion within Intrawest policies. Oversee divisional matters as they relate to federal, state and local employment and civil right laws
- Implement and ensure the safe working practices of all kitchen and restaurant employees resulting in lower employee accidents and significantly reducing the risk of liability
- Creating, monitoring and being accountable for departmental budgets; includes payroll, purchases, supplies, beverage costs, labor costs in kitchen, restaurant, lounge and banquet facilities and all other associated expenses. Making decisions, taking corrective measures and re-forecasting budgets as required
- Implementing and/or developing departmental standards of service for front and back of the house that adhere to all Intrawest and Westin guidelines
- Establishing departmental goals, quality/service control measures and structure for continuous improvement with set dates, accountabilities and targets to monitor progress
- Addressing guest/homeowner/employee concerns, complaints or questions and providing solutions and follow up in a timely fashion; ensuring issues and follow up are documented
- Providing hands on guidance, support, training, direction, coaching, and mentoring to all departmental associates, including front and back of the house, including all managers and supervisors
- Conducting and providing final approval on all performance and wage reviews for the culinary team and assisting the Food and Beverage manager with service staff, IRD attendants, and front of the house supervisors and managers
- Holding regular departmental staff meetings including regular one-on-one's; troubleshooting and managing conflict. These meetings will be for culinary team, food and beverage team (FOH), or a combination of both
- Actively participating in the development and promotion of events that recognize, reward and celebrate successes, both big and small
- Taking responsibility for daily work schedules, breaks, overtime and other labor and payroll functions of the entire culinary and food and beverage team
- Ensuring the completion of adequate orientation, service and safety training for each new associate within the culinary and food and beverage team
- Creating a development plan for associates at by making use of Goals and Objectives, performance reviews and establishing a preliminary succession plan. Particular attention paid to Sous Chefs, Lead Cooks, Food and Beverage Managers and Supervisors
- Order or requisition food or other supplies needed to ensure efficient operation
- Supervise or coordinate activities of cooks or workers engaged in food preparation
- Estimate amounts and costs of required supplies, such as food, dry goods, beverages, and ingredients
- Determine production schedules and staff requirements necessary to ensure timely delivery of services
- Recruit and hire staff, such as, but not limited to Sous Chefs, lead line cooks, servers, stewards, bussers, cooks, F&B managers/supervisors and other kitchen workers
- Meet with internal and external customers, some of whom will require high levels of patience, to discuss menus for special occasions, such as weddings, parties, or banquets
- Culinary Degree or Diploma in Hospitality Management or the equivalent
- Food and Beverage Manager Experience preferred
- Hotel Food and Beverage experience preferred
- CPR certification and/or First Aid training preferred
- Considering the cyclical nature of the business, will be required to work varying schedules to reflect the business needs - flexibility is a key trait. This position will require working weekends, holidays and shift work
- Troubleshoot opportunities that present themselves, always keeping the safety and well-being of the owners, associates, and property as first priority
- Believes in and supports the ‘team play’ concepts
- Effective communication skills – ability to actively listen to owners and employees, using empathy and taking ownership of feedback with appropriate and timely follow up
- Should experience a high level of satisfaction from exceeding expectations, both from an owner, and co-worker perspective
- Candidate must have extensive technical expertise and skill
- Effective communication, both verbal and written
- Diplomatically solicits feedback and communicates information accurately and accordingly
- Has excellent problem solving capabilities
- Has solid computer skills and is adept in working with point of sale, financial, and ordering systems and Microsoft applications
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Assistant Food & Beverage Director Resume Examples & Samples
- Assist the Food & Beverage Director in managing all facets of the Food and Beverage service department including staff recruitment and training, menu planning, payroll, beverage ordering and inventory
- Sets appropriate schedules for all Front of the House associates by monitoring and forecasting business volume while maintaining the highest service standards
- Directs and maintains beverage ordering amounts, inventory levels, and timing of orders, receiving, invoice settling, and equipment maintenance
- Works closely with the Culinary team to ensure expedient ticket times, excellent food quality and presentation
- Oversees daily operations on all food & beverage service areas of the club
- Assists the Food & Beverage Director with budget development and cost analysis
- Manages department members that may include, but is not limited to: Dining Room Managers, Floor Supervisors, Servers, Bartenders, Banquet Set-up and Server Assistants
- Assures that effective orientation and training are given to each new associate. Develops ongoing training programs to consistently mentor and develop associates to enhance operations
- Implements and maintains excellent service standards to achieve and increase member satisfaction
- Bachelor’s degree from a four year college, university or a related hospitality degree preferred. At least three years of progressively increasing level of responsibility in a managerial role preferably in a Country Club environment or other high end hospitality operations with Multiple Entities
- Ability to handle multiple member functions with varying menus
- Is extremely organized with strong management skills
- Strong understanding of purchasing, receiving, sanitation, and training techniques
- Strong written and oral communication skills
- Proven track record of controlling food, beverage and labor cost
- Has computer skills including Jonas, Microsoft Outlook, Word, and Excel
- Has a strong knowledge of food, wine and beverage
- Has the ability to plan and execute effective training programs to deliver a high level of member satisfaction
- Possesses outstanding interpersonal skills required to interact professionally and effectively with members and staff
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Food & Beverage Director Resume Examples & Samples
- Oversight of dining room operations
- Catering and banquets
- Food and table services and revenue
- Supervising and training team members
- Ensures safe food handling
- Sanitation of food areas and food services operations in accordance with federal, state, local laws and Sunrise Senior Living quality service standards
- Three (3) years experience in high volume food service, working with catering and banquets, preferably in assisted living, full service and/or hospitality industries
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Food & Beverage Director Resume Examples & Samples
- Ensures a pleasant dining experience in all outlets by collaborating with the Executive Chef, Director of Sales and Member Relations Director in the creation of menus and menu pricing
- Controls costs of all food and beverage outlets by overseeing all purchasing of food, beverages, supplies and equipment; estimating product and personnel levels; utilizing labor scheduling tools to adjust salary and hourly schedules following demand patterns, budget and local labor laws; maintaining effective inventory and shortage controls; tracking expenses including payroll, supplies and maintenance; generating monthly inventory report, cost of sales report and other reports as requested by management; working with the General Manager to develop an annual food and beverage plan and budget
- Ensures successful operation of food and beverage services, special events and banquets through regular communication, including but not limited to daily stand-up staff meetings, weekly BEO meetings, weekly and/or monthly game plan meetings, etc
- Maintains member and guest satisfaction and employee productivity by handling customer inquiries, concerns or comments and providing solutions; acquiring feedback in order to ensure satisfaction and/or implement service improvement ideas; developing new concepts to ensure customer satisfaction and repeat business
- Primary duty is management; however the Food & Beverage Director may be required to fill in as bartender, server, host, etc. as needed
- 2 years experience of personnel management, preferably in private country clubs and/or high end resort/service industry
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Food & Beverage Director Resume Examples & Samples
- Experience in a similar role as a F&B Director in a medium sized F&B operation or F&B Manager in a large F&B operation
- Excellent business acumen and F&B marketing strategy knowledge
- Able to meet financial targets and drive revenue
- Passion for food and beverage and delivering exceptional customer service
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Food & Beverage Director Resume Examples & Samples
- Prepares and monitors annual budget, revenue goals and the expenses for the Food and Beverage department, as well as, generating various (weekly, monthly etc.) business volume forecasts and planning accordingly
- Approves catering polies and pricing; may carry out planning, production and closure of all events
- Bachelor’s degree (BA) from four-year College or university; or five (5) years food and beverage experience and/or training; or equivalent combination of education and experience
- Knowledge of Microsoft Office Applications
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Food & Beverage Director Resume Examples & Samples
- Manages all food and beverage staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action as needed, in accordance with American Golf policies and applicable laws
- Ensures successful operation of special events, banquets and room rentals through regular communication, including but not limited to weekly meetings with the Catering Director, Executive Chef/Chef and Food & Beverage Service Manager and/or Banquet Captain where applicable
- Abides by and ensures proper execution of all American Golf Standard Operating Procedures
- Implements and supports all American Golf initiatives and programs as requested by management
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Food & Beverage Director Resume Examples & Samples
- Works directly with the Director of Beverage and Director of Restaurants in order to accomplish departmental goals and succession planning
- Establishes accountability processes for all food and beverage outlets; ensuring compliance with the company’s standards, philosophies, policies, legal requirements and collective bargaining agreements
- Enforces on-boarding and on-going training programs that inspire a culture of passion for cuisine, wine, spirits, salesmanship, hotel policies and service
- Equips self and direct reports to create development plans for each staff member, and to properly train and equip them to mentor and coach staff
- Provides input into and executes the development, implementation, and measurement of guest service standards within assigned department(s) consistent with the company's core service standards and brand attributes
- Support the Vice President of Food & Beverage in the development and implementation of the Strategic Plan and Vision for the Division consistent with the Company’s Objectives
- Provides input/makes recommendations to superior when changes to product offerings, menu redesign, service, and/or staffing is needed
- Stays current on market and consumer trends in fine service, cuisine, and premium wine and spirits
- Participates in the research, development, evaluation and implementation of new products, services, technology and processes to ensure competitive position and in anticipation of changing customer needs within the dynamic hospitality/gaming environment
- Provide leadership in the development and monitoring of all food and beverage operations, forecasting, fiscal budgets and marketing strategies to produce short-term and long-term profitability
- Ensures direct reports enfocrce financial techniques such as forecasting, planning, marketing, and sales building programs
- Reviews P&L performance, identifies areas of opportunity and actions on key drivers to create measurable improvements
- Connects annual and monthly budgetary targets, connects these to daily outputs, and communicates targets and expectations to Directors within the department
- Ensures dynamic programs are in place for incentives, contesting, and other forms of motivation to encourage positive behavior and increase revenue
- Develops workable solutions to solve routine and complex departmental problems
- Responds to evolving circumstances and reacts positively to unexpected changes in the business environment
- Maintains comprehensive maintenance programs to maintain furniture, fixtures and equipment that comply with and support property standards and ratings (Mobil, Triple A, Forbes, and/or other rating standards)
- Constantly monitor staff performance in all areas of responsibility and phases of performance management; partners with Director and Human Resources to rectify any deficiencies with respective personnel
- Manages time resources of subordinates to maximize efficiency and productivity
- Ensures self and department is in full compliance with and supports all company initiatives, policies, and procedures
- Ensures compliance with Collective Bargaining Agreement and state & federal statutes regarding employment law
- Supervise management to ensure correct policies and procedures for check handling / closing are maintained by service staff
- Supervise management activities; means of access and egress, to ensure complete compliance with Health Department and Fire Marshall Regulations
- Bachelor’s Degree or equivalent
- At least 10 years of experience in food and/or beverage operations
- At least 5 years of senior restaurant management experience in a similar environment or 4 years of management in other food and/or beverage operation environments
- Ability to read and interpret various analytics reporting to support P&L performance, identifying revenue/cost opportunities, and managing day-to-day financial decisions
- Ability to deliver complex messages clearly, in written and spoken forms, and presents articulately and professionally
- Ability to influence groups through skillful approach to opinion shaping and influencing
- Ability to interpret market and property drivers of volume to accurately forecast business volumes in area(s) of responsibility
- Working knowledge of beverage and wine service
- Working knowledge of cuisine, wine, and spirits
- Working knowledge of health, safety and sanitation regulations
- Working knowledge of beverage cost controls
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Beverage Director Resume Examples & Samples
- Provide leadership in the development and monitoring of beverage operations, fiscal budgets, and marketing strategies to produce both short-term and long-term profitability
- Develop new techniques of service towards maximum guest satisfaction at minimum operating costs
- Utilize Spotfire to maximize sales, drive profits, manage labor and control costs; review/analyze data to address areas of concerns and make changes to procedures and operation to sustain growth
- Support the Vice President and Director of Food and Beverage in the development and implementation of the strategic plan and vision for the beverage department consistent with the company’s objectives
- Oversee Human Resources responsibilities for direct reports, which includes making hiring/termination decisions, issue commendations and disciplinary action, develop and coach employees, and creating a work environment that promotes teamwork and adheres to company practices, policies, and commitment to diversity
- Work closely with Employee Relations and Human Resources to resolve employee conflicts, issue progressive discipline, and mediate due process meetings
- Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness with in all areas of Food and Beverage. Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving
- Oversee development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff and personnel
- Develop and maintain effective communications between all operating departments
- Establish par levels for supplies, liquor, beer, wine and equipment, completing requisitions to replenish shortages or additional items needed for the anticipated business
- Beverage Manager
- Wine Manager
- Cocktail Manager
- Bachelor’s degree in hospitality, management, or related field or equivalent combination of education, training, and work experience
- At least seven (7) years of experience in the direction and management of employees in a similar environment which includes at least three (3) years’ experience in wine/beverage service and/or high-volume bar service
- Effectively communicate in English, both oral and written forms
- Excellent knowledge of all beverage products, menu items and equipment used to perform these duties
- Working knowledge of Point of Sale (POS) systems and operations
- Requires the ability to work in a fast-paced, busy environment while meeting deadlines
- Strong overall knowledge of beverage preparation and presentation
