Food & Beverage Operations Resume Samples

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A Ondricka

Ava

Ondricka

20701 Fahey Isle

Phoenix

+1 (555) 728 4356

20701 Fahey Isle

Phoenix

Phone

p +1 (555) 728 4356

Experience Experience

Philadelphia, PA

Food & Beverage Operations Coordinator

Philadelphia, PA

Medhurst, Auer and Gorczany

Philadelphia, PA

Food & Beverage Operations Coordinator

Write, research and prepare reports, documents, menus and letters as requested by the Executive Chef and Culinary management team
Assist in Month end/Yearend inventory for Culinary and Stewarding
Assist in CAPEX and purchases for Culinary and Stewarding
Assist in creating, tracking, scheduling and approving PTO’s and Vacations
Keep updated list and organized Colleague Telephone Numbers for stewarding and Culinary including Union extras
Reporting Engineering maintenance requests through the Royal Service System for Culinary and Stewarding
Submit weekly and bi-monthly payroll to Accounting

Dallas, TX

Food & Beverage Operations Manager

Dallas, TX

Ratke and Sons

Dallas, TX

Food & Beverage Operations Manager

Supervises work through planning and scheduling of work assignments, and by coaching subordinates for improved performance including the Catering Coordinator
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person
Assists with the training, orientation, and development of new employees
Assists with, develops and analysis of departmental budgets, forecasts, capital asset plans and other operational reports
Performs hourly job function if necessary
Ensures a safe work and customer environment

present

Dallas, TX

Director of Food & Beverage Operations

Dallas, TX

Treutel Group

present

Dallas, TX

Director of Food & Beverage Operations

present

Ensures all operations comply with concept clarity statement. Creates and executes marketing plan to build sales
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Creates and oversee completion of location business (MAP) objectives Client/Partner Relationship
Executes primary relationship with business and key revenue client/partners
Regularly obtains feedback from guests to improve operations
Develops and recommends all menus, promotions and programs in accordance with Levy standards
Respond and assist in any departmental guest service issues

Education Education

Bachelor’s Degree in Hospitality Management

East Carolina University

Bachelor’s Degree in Hospitality Management

Skills Skills

Ability to maintain excellent relations with staff; ability to maintain staff and guest confidentiality at all times
Accountable for the profitability of the department
Ability to understand a financial statement and react to it; ability to establish annual objectives for the division and each management member of the team
Ability to effectuate quality and quantity control standards
Ability to participate in (and lead when necessary) all departmental and hotel-wide meetings
Ability to converse calmly with irate guests, superiors and subordinates in sometimes intense emotional situations
Ability to create systems and standards and train others in delivering an exceptional experience while taking pride in service and product
Ability to access, input, analyze and retrieve information from computers
Ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions
Effective and positive leadership skills, including ability to clearly set expectations, train individuals and foster teamwork

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Regional VP, Food & Beverage Operations Resume Examples & Samples

Review, approve and monitor budgets, make recommendations regarding adjustments and alterations
Analyzes information such as daily food sales, patron attendance and labor costs to prepare budget and to maintain cost control of facility operations
Oversight of Food and Beverage sales projections and budgets for assigned accounts and events
Oversight of event operations to ensure client satisfaction
Provide the Senior Vice President of F&B and fellow executive staff members with support in developing and implementing strategic goals and objectives, policies and procedures
Develop and implement standards of operation throughout assigned businesses to ensure the highest level of quality service
Represent SMG in new business development through the Senior Vice President of Sales by identifying new clients, acquisitions, contracts, permits, proposal development, sales presentations and contract negotiations
Direct the growth of assigned food and beverage accounts by marketing services to new and existing clients
Maintain liaison and work closely with SMG’s financial and other staff services
Maintains cost and quality control standards. Ensures that all assigned accounts, buildings and equipment meet requirements of state and local health laws and internal regulations
Minimum of five (5) years of experience in management level position in Food & Beverage
Degree from an accredited four-year college or university, preferably in a related field
Significant exposure to business administration, accounting and sales
Demonstrated conceptual skills, leadership and organization abilities are necessary, as well as a proven ability to interact and negotiate with senior level management

Food & Beverage Operations Manager Resume Examples & Samples

Minimum of 5 years of food business management or relevant food service experience required
Extremely organized and driven to create systems, establish structure and manage the process and outcome of a growing and amazing crew
Effective and positive leadership skills, including ability to clearly set expectations, train individuals and foster teamwork
Hold staff accountable and offer constructive and corrective feedback and direction when required while maintaining a supportive and professional rapport
Honest, clear and effective communication skills, oral and written
Basic computer skills (doc, spreadsheets, etc.) required
Experience supervising, motivating and disciplining employees

Food & Beverage Operations Manager Resume Examples & Samples

Responsible for the food & beverage operations
Accountable for the profitability of the department
Ensures that guest satisfaction is met with excellence
5-days work week
Duty Meal
Birthday Off
Learning and Development Opportunities
Medical Benefits
Dental/ Optical/ Health Screening Benefit
Insurance Coverage
50% F&B discount at Hotel’s selected Restaurant
Special Employee rate at all IHG Hotels worldwide

Food & Beverage Operations Interns Resume Examples & Samples

Expeditor-Greets takes and assembles Guest’s order, serves salad, entrees, accompaniments, desserts and beverages, Portions back-up items (i.e. fruit cup, desserts, cutleries and condiments). Stocks serving line with food and serving supplies. Ensures that the food is fresh and adheres to quality standards. Responsible for the sanitation and cleanliness of the area
Greeter–Greets and assists Guests with direction and flow. Provide resort, restaurant and other information necessary to provide excellent Guest service. Interact with guest and deliver magic moment
Runner–Replenishes food, condiments, disposables and other serving items on the serving line, food show case and condiment stations in all guest service area as necessary. Responsible for the sanitation and cleanliness of the area
Drink Pourer– Reads drink screen and/or receipts to process orders. Responsible for preparing drinks, stocking the beverage station with ice, cups, carbonated beverage syrup and beverages such as milk, juice and water. Responsible for the sanitation and cleanliness of the area. Maintains the area by sweeping or mopping as needed
QSR Cashier – Greets and takes the Guest’s order, enters it into the system, and verifies the Guest’s order by repeating total order back to the Guest. Receives and processes payment. Follow cash handling and operation procedure. Responsible for maintaining their work area, restocking, and cleaning. Should have cash handling capabilities and be able to count back change
Courteous to our Guests and with good communication skill and service mindset
A team player and able to handle problem individually
Flexible/adaptable (Working at outdoor environment and shifts duty are required)
Physical Demand includes prolonged standing, constant bending and lifting
Basic English ability

Food & Beverage Operations Manager Resume Examples & Samples

Supervises FOH and BOH managers and supervisors on assigned shift touring the property on various days and shifts. Assists in venues as needed
Supervises work through planning and scheduling of work assignments, and by coaching subordinates for improved performance including the Catering Coordinator
Provides leadership to others through example and sharing of knowledge and skill
Role models the skills of guest service and interacts positively through relationships with guests, co-workers and supervisors displaying genuine concern and mutual respect for people’s needs. Assists with training for various F&B skill and customer service standards
Greets guests positively, treating each person as an individual and in a professional manner and demonstrates skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the guests goodwill and promotes appropriate “Service Recovery” whenever possible
Understands the goals and vision of the organization, and demonstrates commitment to those goals in terms of individual and team performance
Enforce all departmental and organizational policies and procedures
Ensure compliance with all safety and quality standards
Ensures a safe work and customer environment
Ensure adequate supplies (stock/inventory) of all necessary materials
Ensure all outlets/venues are clean and well maintained (both FOH and BOH)
Assists to ensure all required sanitation guidelines & controls are enforced
Ensures both food/beverage preparation and service quality control measures
Assists with, develops and analysis of departmental budgets, forecasts, capital asset plans and other operational reports
Investigates and resolves customer complaints and issues
Conducts investigations and employee counseling session including corrective action measures and/or resolving union grievance issues as assigned
Maintain current knowledge of all outlet menu and products
Assists with overseeing the maintenance of kitchen and F&B FF&E
Assists with the training, orientation, and development of new employees
Creates and assists with the analysis of F&B reports (Micros POS Report, CBORD Inventory Reports, Berg Reports, Kronos Timekeeping Reports, Etc.) to continuously improve F&B efficiencies and/or maximize F&B profit (MIP)
Strong Communication Skills including: Presentation Skills and Coaching Skills
Marketing Knowledge/Skills including: Promotions, Menu Layout Design, Advertising, Etc
Micros POS, Delphi (Sales/Catering) and CBORD (Purchasing/Inventory) Training
Must be able to secure and maintain a WVRC license

Food & Beverage Operations Coordinator Resume Examples & Samples

Knowledge of Windows based programs, e-mail/Internet, Wordperfect, MS Word, Excel, Publisher, Timesaver, etc
Digital photography program experience, Powerpoint or Photoshop
College or University education in Hospitality, Administration or Communication or relative experience
Strong interest in a professional kitchen environment and F & B
Food and Beverage experience an asset
Ability to work in a fast-paced environment and multi-tasking
Excellent communication and proven advanced writing skills

Senior Food & Beverage Operations Manager Resume Examples & Samples

High school diploma or GED; 5 years experience in the Guest Services, Front Desk, Housekeeping, Food and Beverage, Management Operations, Sales and Marketing, or related professional area
2-year degree from an accredited university in Food Service Management (4 year degree preferred), Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the Food and Beverage, Culinary, or related professional area
Develops working relationships with outside vendors and establishes prices and service agreements to increase additional revenue opportunities for the hotel
Manages to achieve or exceed budgeted goals
Uses beverage records to control liquor costs and manage the beverage perpetual inventory
Analyzes business data and evaluates results to choose the best solution and solve problems
Ensures effective departmental communication and information systems through logs, department meetings and hotel meetings
Participates in key decision making with Executive team

Senior Food & Beverage Operations Manager Resume Examples & Samples

Qualification in Level 3 in Managing Food Safely is essential, Level 4 would be desirable
Proven leadership experience in a fast paced high volume commercial environment is essential
Excellent organisational skills and the ability to communicate and lead at all levels
Ability to use sales reports to drive additional revenue and profit
Excellent knowledge in customer service and food quality standards and proven experience in how to improve these
Understanding of budget management, Cost of Sales analysis and previous profit and loss accountability
Experience in a high volume High Street Food Brand is desirable

Corporate Manager of Food & Beverage Operations Resume Examples & Samples

Must possess excellent interpersonal, communications and presentation skills
Energetic, passionate, self-motivated and a strong team leader
Up to date with food and beverage trends and best practices including wine and spirits
Guest oriented and hospitality minded
Private Country Club experience preferred but not required

Assistant Food & Beverage Operations Manager Resume Examples & Samples

Work within budgeted guidelines
Develop menus with other members of Food and Beverage team
Accountable for monthly stock takes

Food & Beverage Operations Manager Resume Examples & Samples

Assess training needs and provide relevant training
Hold regular departmental meeting and document attendance and agenda
Organize and conduct departmental meetings on a regular basis
Embrace company values and DNA
Must be highly motivated with strong leadership skills
Previous experience as a hotel F&B Manager strongly desired

Food & Beverage Operations Manager Resume Examples & Samples

Line Management experience in a hotel environment, ideally within Retail Food & Beverage
Experience within a large hotel where the key business is corporates
Good working knowledge of Microsoft office
High level of spoken and written english

Starbuck s Assistant Food & Beverage Operations Mgr Resume Examples & Samples

Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs
Maintains an awareness of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations
Maintains an awareness of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law
Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations standards

Director of Food & Beverage Operations Resume Examples & Samples

Able to communicate effectively with management team, guests and team members by speaking and comprehending English
Must be able to work extended shifts of 10 hours or more as business dictates
Must be flexible with schedule and able to work different shifts: including days, nights, weekends and holidays
A minimum of 5 years Food and Beverage Management experience at a Director of Operations/General Manager level in a sports and entertainment atmosphere
Experience managing a high volume operation
Proven ability to lead and develop a team
Budgeting, forecasting, sales experience preferred
Ability to communicate effectively in written format and oral presentations
Ability to multi-tasks and establish priorities
Ability to maintain organization in a changing environment
Exhibits initiative, responsibility, flexibility and leadership

Food & Beverage Operations Manager Resume Examples & Samples

Supports and Manages the Events Department while working closely with the Food and Beverage Director and other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage
Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
Responsible for short and long term banquet functions in the front and back of the house
Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Ability to develop ideas for special events and holiday functions
Candidates should be extremely creative, innovative, detail oriented and organized
Previous experience as a Event Services Manager/Assistant, Event Services Captain or Event Services Supervisor preferred
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service

Food & Beverage Operations Manager Resume Examples & Samples

Verifies effective departmental communication and information systems through logs, department meetings and property meetings
Carry out any other reasonable duties and responsibilities as assigned
Attend training sessions and meetings as and when required
Maintain strong, professional relationships with all relevant representatives from partners, competitor hotels and other organisations
Respond to changes in the Food and Beverage function as dictated by the industry, company and hotel
Pro-actively search for Marketing and Public Relations opportunities to increase awareness and ultimately business in close relationship with direct reports and Marketing Department
Carry out Duty Management Shifts on a regular basis

Supervisor, Food & Beverage Operations Resume Examples & Samples

Mentors, counsels and holds team members accountable to appropriate USH policies and procedures ensuring compliance of departmental standards
Operational management/leadership experience with coffee house operation
High Volume Quick Service (QSR) and/or Casual Dining (CSR) required
Must have excellent written and verbal skills and the ability to communicate effectively with all levels of the organization

Food & Beverage Operations Manager Resume Examples & Samples

Forecasting and scheduling of staff according to occupancy levels
Coaching and counseling staff, as well as holding monthly meetings for staff
Ensure physical atmosphere and cleanliness of outlets, including inspecting tabletops, and side-stations
Monitoring of all current inventories and assist in end of the month inventories
Maintaining profitability of restaurant through forecasting and staffing
Communicate with Director of Food and Beverage, General Manager, etc. on all upcoming events, promotions, new products, etc
Handling of guest complaints in a professional and efficient manner
Serve safe certified
Respond to any reasonable task assigned by the Director of Food & Beverage
Assist in other food and beverage outlets when needed
Assisting and supporting other departments as necessary
Closing Restaurant outlets
Working a flexible schedule including nights
Strong communication skills with high integrity
Able to exceed guest expectations
Able to lead by example and promote our Mosaic culture throughout the property
Knowledge of Squirrel Ability to make quick decisions in high stress situations. Excellent customer service skills
Pleasant and positive personality. Well organized

Food & Beverage Operations Manager Resume Examples & Samples

Direct F&B leadership team to ensure profitability of Restaurant, Bar, In-Room Dining and Mini-Bar
Provide strategy direction for F&B Division
Serve as member of Leadership Committee
Maintain complete knowledge of and comply with all departmental policies, service procedures and standards
Oversee all food and beverage outlets and stewarding
Design and develop division policies and operating budget including, but not limited to staffing, forecasts and payroll costs
Prepare, implement and maintain division standards and control objectives
Monitor productivity guidelines for all F&B departments
Maximize profits within F&B
Prepare and maintain operating budget. Attend budget meetings on a regular basis
Select and supervise F&B department heads and supervisors
Act as Manager on Duty
Work closely with Managing Director and Executive Team in supporting and achieving the hotel's goals and objectives
Supervise, direct, coordinate, influence and persuade staff in order to maintain service standards of hotel
Minimum five years’ experience in a similar capacity for a luxury or ultra-luxury property
Prior heavy exposure to banquets, room service and dining room operations; thorough knowledge of first class food and beverage operations
Thorough knowledge of imported and domestic wines
Thorough knowledge of budgeting
Ability to plan, implement and design operating standards and procedures
Ability to effectuate quality and quantity control standards
Ability to understand a financial statement and react to it; ability to establish annual objectives for the division and each management member of the team
Ability to be resourceful, creative and maintain flexibility; ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired ends
Ability to add and subtract three digit numbers; ability to perform mathematical operations with units of measure including, but, not limited to dollars, cents, feet, inches, cups, pounds and ounces
Ability to access, input, analyze and retrieve information from computers
Ability to maintain excellent relations with staff; ability to maintain staff and guest confidentiality at all times
Ability to manage by example; exceptional oral communication skills to ensure ability to negotiate and persuade guests and staff to achieve results beneficial to operation of hotel
Ability to converse calmly with irate guests, superiors and subordinates in sometimes intense emotional situations
Ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions
Ability to participate in (and lead when necessary) all departmental and hotel-wide meetings

Internship Food & Beverage Operations Resume Examples & Samples

Is a student of Hospitality Management
Is an accurate and organized worker
Has a good sense of responsibility
Has great hospitality skills
Is enthusiastic
Is a team player
Is flexible with working hours and days
Has good communicative and social skills
Is fluent in English