Food & Beverage Resume Samples

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T Mann

Tad

Mann

279 Osvaldo Port

New York

+1 (555) 566 2050

279 Osvaldo Port

New York

Phone

p +1 (555) 566 2050

Experience Experience

New York, NY

Food & Beverage

New York, NY

Batz-Von

New York, NY

Food & Beverage

Complete fiscal budgets including revenue projection, ideal costs, and bottom-line results; develop complete sales projections, budgets, and other financial documents; prepare monthly P&L’s
Assist service to colleagues in completing pre-shift duties; including polishing all serving trays, setup of the pass area for dinner service, polish buckets and additional side duties as outlined in the pre-shift duties list
Assist service colleagues in breakdown and clean-up of service areas; i.e. all coffee and espresso service replaced and cleaned, all pass items placed in storage areas, service trays cleaned and stored, pass area neat and tidy for next day's service
The barista contributes to the success of Fairmont Grand Del Mar by ensuring our service standards are met. We do this by providing guests with prompt enthusiastic service, quality beverages and products. The barista will create a friendly, enthusiastic and clean atmosphere
Assist General Manager / Assistant Manager with day to day operations of dining establishments
Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions
Assists supervisor to hire, motivate, evaluate, and direct staff to ensure adequate guidance and resources to accomplish established goals and objectives. Ensures that all employees receive the training, support, guidance, feedback, and resources necessary

Phoenix, AZ

Food & Beverage Coordinator

Phoenix, AZ

Stark LLC

Phoenix, AZ

Food & Beverage Coordinator

Assist management with time clock administration
Performs administrative duties: reads and sorts mail and email, schedules appointments, makes photocopies, drafts correspondence, and sends faxes
Assist Outlet Managers with various projects and promotions taking place in the hotel
Assist in the F&B planning process, communication and potential documentation/records management
Assist with food costing and menu development of menu items in both restaurants and banquets
Willingness to develop team members and self
Actively participate in Human Resources, Learning and Development initiatives that will help the Resort to deliver higher levels of service to our guests and our compliance to good health and safety practices at the workplace

present

Boston, MA

Director of Food & Beverage

Boston, MA

Graham Group

present

Boston, MA

Director of Food & Beverage

present

Provide a professional, advisory and executive support service to the General Manager to assist in meeting strategic goals
Work with sales to manage the development of new products and services
Develop the F&B management team to be ready to take the next role. Growing managers within Fairmont/FRHI
Work with GMs and HR Director/Training Director to develop various training material to assist in driving operational outcomes to the operating locations
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Develop and execute a process for monitoring, testing and reporting compliance
Work with the management staff to identify and evaluate strategies

Education Education

Bachelor’s Degree in Hotel Management

Kennesaw State University

Bachelor’s Degree in Hotel Management

Skills Skills

Ability to make change quickly and accurately
Ability to deal professionally, courteously and tactfully with the public and coworkers
Have excellent beverage knowledge
Organization skills and ability to adapt quickly to any given situation
Ability to clear, clean and reset tables
Ability to deliver food and/or drinks to the table
Ability to handle a fast-paced work environment and detailed oriented qualities are necessary
Strong written and verbal communication, professional demeanor
Strong organization skills and pay high attention to detail
Produces quality work and be accountable

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Food & Beverage Resume Examples & Samples

Complete fiscal budgets including revenue projection, ideal costs, and bottom-line results; develop complete sales projections, budgets, and other financial documents; prepare monthly P&L’s
Develop and implement marketing and sales plans
Supervises and develops Food & Beverage Department staff; makes hiring decisions; assigns work; monitors activities and performance; conducts appropriate coaching, counseling and training; makes discipline and termination decisions. Ensures staff compliance with all applicable company policies and procedures
Responsible for equipment planning and research, purchasing specs and inventory control
Handle public relations, correspondence, and other administrative duties
Recruit and evaluate operations for Food & Beverage sub-contractors
Stays abreast of culinary trends and client tastes; implements programs to anticipate these needs
Develops and implements innovative concession strategies/programs
Identifies and seeks out appropriate culinary awards and recognitions
Develop and maintain communication with clients, Food Service managers, directors, event managers, and other departmental heads at HCC
Convert Food & Beverage sales projections into an overall working plan for each event; emphasis of labor, product and supply ordering menu planning, and verification and execution of final operating plan. Track labor and sales by event basis using information supplied by the Accounting Division
Review the activities of each department and relate them to the overall goals and objectives; assure that all rules and regulations are enforced; maintain security and safety programs; establish and maintain cost and quality control standards
Works with General Manager in the review of the financial results and takes necessary actions to achieve/ exceed the established financial goals
Review procedures to effect the necessary changes in services in order to accomplish desired cost factors while maintaining top quality service
Performs other related duties as may be required or assigned by the General Manager
A Bachelor’s Degree from an accredited college or university with a major in Hospitality Management, Business, or other related field is preferred
A minimum of five to seven years of experience within a Food & Beverage Department as the Department Head or Upper Level Manager
A minimum of three years budgetary and financial experience in Food & Beverage, Accounting or other related industry, financial/budget experience helpful
Must have the ability to lift 40 lbs
Demonstrate strong mathematical abilities
Demonstrate strong leadership capabilities
Duties require frequent sitting, standing, walking, lifting, bending and stretching. Requires being able to adapt quickly to changing conditions
Must be physically able to access all work areas and perform all tasks and services required to fully perform the requirements of the job. Requires the ability to interface with all levels of employees in all departments
Must have a pleasant personality, professional manner and appearance
Must have a continuous drive and passion for creating an exceptional experience for all guests, employees, and tenants
Working knowledge of computer operation (MS Word, MS Outlook, Excel, MS Office, and PowerPoint) with a strong emphasis in Excel, including the preparation of spreadsheets and financial statements
Knowledge of general business practices
Ability to thrive under pressure and execute within strict deadlines
Must be extremely resourceful
Possess a strong work ethic
Ability to adhere to deadlines and execute on tasks and handle multiple, diverse assignments
Anticipates needs and creates efficient and effective processes

VP-food & Beverage / Merchandise LOB Resume Examples & Samples

Lead global functions both domestically and internationally including all aspects of food and beverage concept development, corporate and segment F&B specific strategies (i.e. wellness programs, menu transparency, supply chain, etc.) as well as drive integration and collaboration across F&B/Merchandise operations that enhances the overall Guest experience
Set the vision for future F&B operations innovative experiences and drive business optimization strategies including ingredient specification, Great Food Fast concepts, pre-order technology, sustainable food sources, integrated facility plan, cost of sales and margin improvements
Partner with key F&B industry leaders and government officials as well as internal partners to enhance consistent operations practices while implementing and enabling safety practices, nutritional guidelines (Disney branded programs – Magic of Healthy Living, Mickey Check expansion), sustainability targets and food waste reductions
Connect and support site operations leaders in partnership with HR, to frame global talent management solutions that support specific site/regional business needs while reinforcing and enabling segment talent strategies
Proven leadership experience and expertise in F&B industry
Proven experience and success leading food safety and health practices and initiatives
Ability to foster inventive thinking and appropriate risk taking
Proactive focus on anticipating diverse needs of our Global consumers and ability to translate these needs into highly relevant and meaningful Guest experiences
Proven leader who enables the overarching strategy and drives results through creative sensibilities, strong business acumen and strategic thinking
Demonstrated potential and/or ability to build and foster relationships with key global/cross functional partners and to lead in a collaborative style as well as communicate in an engaging impactful manner
Ability to effectively lead in a fast-paced, highly dynamic global environment with a focus on increasing “heart of house” efficiency while considering implications to site/regional “front of house” operating environments
Willingness and ability to travel both domestically and internationally
10 years experience in Food and beverage concept development/operations

Food & Beverage Receptionist, Disneyland Resume Examples & Samples

Greet guests, explain menu options as well as suggest special offers and promotions
Arrange and utilize the restaurant’s seating efficiently to maximize business
Handle and consolidate reservations, enquiries, deposit payments and arrange cake orders
Understand the needs of the guests and communicate with various parties, such as location Cast Members and respective Line of Business so as to ensure guest satisfaction
Perform administration work, such as reservation report and guest’s log sheet
Form 5 graduate or above with F&B training preferred
At least 2 years of relevant experience in deluxe hotels or restaurants
Familiar with international culture. Good interpersonal and communication skills with a strong sense of guest service
Patient, positive and motivated in dealing with the fast paced working environment
Fluent in English, Cantonese and Putonghua

Sourcing Coordinator, Food & Beverage Resume Examples & Samples

Provides support to Sourcing and Procurement team
Supports team in completing basic processes in a productive manner
Provides accurate data and timely support of process
Demonstrates attention to detail
Supports the competitive bid process under the direction of the Sourcing team
Uses understanding of markets by product category to support the creation of the supplier bidding strategy
Manages post business award execution details, including item set up, logistics, partnering with key stakeholders
Interacts successfully with global suppliers who have different backgrounds & work styles
Enables change, fostering an environment of continuous improvement that constantly “Raises the Bar”
Proactively gains knowledge of existing cross functional teams and processes
Seeks to understand negotiation, sourcing tools, and manufacturing processes
Experience in food and beverage industry (sourcing and /or product development in a restaurant / bar / kiosk environment)
Treats others with respect
Listens and asks questions to ensure understanding
Keeps commitments
Interacts well with people who have different backgrounds and work styles (Invites diverse points of view)
Tailors messages appropriately to the audience
Uses technology to facilitate better results and support productivity
Analyzes problems effectively and takes action to resolve (Conceives creative ideas)
Stays current on business issues, industry trends, and technological advances
Highly proficient in Excel, PowerPoint, and Word
Understanding of basic food and beverage safety laws and impact to our internal and external supply chains; and understanding of International Labor Standards, Non-Permitted Country use, and the ethical responsibility of all Disney cast members
Contributes to team collaboration (Remaining productive despite uncertainty)
Uses knowledge of the company's products and services to meet customer needs and financial targets
Conveys relevant information (challenges, issues, trends, etc.)with external suppliers and internal cross-functional teams in a candid and timely manner
Suggests ways to increase efficiencies in communication and output with the team and key suppliers
Strengthens others through mentoring and feedback (Inspiring and motivating peers)
Facilitates win-win situations
High School or Equivalent

Food & Beverage Originator Resume Examples & Samples

Effective prospecting by
Cold calling and targeting new prospects
Pre-qualify opportunities to get the first meeting, filter and identify deals
Research the market and develop a network to identify and approach new prospects
Able to learn quickly how to structure tailored financing solutions in order to negotiate mutually agreeable conditions
Fast development of abilities through trial & error experiences to identify and cross sell additional products and services to customers & prospects
Advise customers in investment feasibility and financial analysis
Manage the deal underwriting and closing processes Qualifications/Requirements: STRATEGIC SKILLS

Manager of Food & Beverage Resume Examples & Samples

Responsible for guest satisfaction, upholding standards, and financial performance of the Park Ave Pub and banquet functions at Village and Mountain Thunder Lodge
Responsible for scheduling, hiring, and discipline of all food and beverage/banquet staff
Ordering and inventory control of Restaurant food and beverage as applicable
Maintain and continue to develop an amicable working relationship with the Mtn. Food and Dining team
Financial Responsibility: develop, implement, and manage controls for labor, cost of sales, and operational expenses to attain budgeted figures or below while maintaining quality standards. Participate in forecasting and budgeting. Review, analyze, and explain profit & loss statements. Perform billing and payroll, in a timely & accurate manner, including calculation of gratuity distribution
Human Resource Responsibility: hire, train, develop, appraise, and discipline staff following company procedures. Post any jobs using requisitions. Hold monthly staff meetings and training for the proper techniques and etiquette. Monitor staff performance through coaching, counseling, and progressive discipline. Define performance standards
BS Degree is preferred. A combination of practical experience and education will be considered as an alternate
Minimum 4 years supervisory experience - required
Colorado driver's license - required
Experience with Purchasing software & MS office suite - strongly preferred
TIPS certification required within 30 days of employment, ServSafe w/in 3 months

Food & Beverage Loading Dock-& Winter Seasonal Resume Examples & Samples

Assists with ordering of all stock for outlet
Work closely with Kitchen Supervisor, Utility Supervisor, and outlet Management for coordination of efforts
Maintain dry storage area and walk-ins in accordance with Food Service Sanitation Guidelines
One to three months related experience and/or training; or equivalent combination of education and experience preferred

Food & Beverage Sales Director Resume Examples & Samples

Develop, grow and maintain a base of strategic print and online (including digital, tablet, mobile, social and video) advertising partners
Create and sell Women’s Health marquee events and custom solutions/marketing programs tailored to your clients’ objectives
Prospect and break new accounts across categories
Maintain complete and up-to-date records on client/agency contacts, budget cycles, sales call activity and client marketing objectives/strategies
3-5 years of sales experience, managing top accounts that generated significant revenue in print and digital
Strong relationships with advertising agencies and clients within the assigned categories
A professional presence with superior communication and presentation skills
Proven ability to meet and exceed sales quotas
Able to work independently with a strong work ethic and high energy, results-oriented style

Assistant Food & Beverage Outlets Manager Resume Examples & Samples

Assists in the selection, training, supervision and success of all First Chair, Avalanche Pub and Room Service employeess
Coordinates daily pre-shift huddles to educate the staff on resort information and conduct daily training standard
Ensures that all employees are in proper uniform and execute their job according to the RockResorts and Marriott brand performance standards
Enforces internal cost and labor controls
Previous Cash Handling experience. -required
Experience with Micros Simphony. -preferred

Food & Beverage Senior Originator Resume Examples & Samples

Analyze portfolio and pipeline in order to prospect effectively
Use his/her experience and knowledge to identify potential opportunities and pursue them aggressively without guidance by researching the market and developing a network to identify and approach new prospects
Structure tailored finance solutions and negotiate mutually agreeable conditions in order to advise customers in investment feasibility and financial analysis
Manage deal underwriting and closing processes

Manager, Cost Food & Beverage Resume Examples & Samples

MAJOR RESPONSIBILITIES
Complete and/or audit financial reports that summarize divisional financial comparisons in the areas of labor, non-labor, per cap, revenue and VOP
Guide the operating division management in the development of annual operating budgets and quarterly estimates (LE’s). Evaluate all costs incurred throughout the year, looking for ways to reduce cost and find efficiencies
Maintain an active relationship with Operating division. Prepare and present weekly variance reports with Operators. Analyze performance metrics and identify areas to improve. Recommend solutions to manage within budgets
Prepare and coordinate special project/event budgets. Make recommendations regarding operational decisions relative to those projects
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities

Senior Pricing Analyst, Food & Beverage Resume Examples & Samples

Identify revenue and profit growth opportunities, evaluate the financial impact of changes to the business, present pricing decisions for a wide variety of food and beverage products and venues
Provide revenue assumptions and projections for new F&B concepts
Develop strategies and implement daily price changes (including Signature, Character, Table and Quick Service/Outdoor food locations), support the development and valuation of the Ten Year Plan (10YP) and Annual Operating Plan (AOP)
Develop and maintain reporting on an ad-hoc and recurring basis, build and deliver PowerPoint presentations to partners and clients at various levels in the organization, monitor industry trends and competitive benchmarks, and assist with project management of key business initiatives
Develop and maintain positive service-oriented relationships with partners and clients
Minimum 2 years analysis and/or strategy development experience
Advanced knowledge and skill in Excel
Demonstrated strong analytical skills
Proven success collaborating with a range of partners understanding multiple perspectives
Strong written and verbal communication skills to convey data and analysis to partners at all levels
Ability to work in a team environment with a positive demeanor, generating innovative solutions to complex challenges
Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision
Strong sense of responsibility, ownership, and pride in delivering quality results for the F&B LOB
Strong attention to detail, data accuracy and an inquisitiveness to determine explanations, with an ability to consolidate multiple sources of information/analyses into a cohesive story/recommendation
Master's degree in finance, industrial engineering, economics, statistics or related quantitative field
5+ years in a role with data analysis experience
Pricing and/or Revenue Management Experience
Demonstrated knowledge of Disney Theme Park & Resorts operations, business units, and product offerings
Demonstrated strong leadership skills
Familiarity with the Disney F&B LOB and its unique F&B products including dining plans
Familiarity with Disney Food and Beverage Source Systems (Matra POS, F&B Data Warehouse, and Cogsworth)
Bachelor’s degree or equivalent
Degree or college courses taken within ecomonics or statistics
Pricing management level experience; Retail Management level experience
Advanced modeling skills
Demonstrated ability as a team leader
Demonstrated coaching and leadership skills

Senior Manager of Food & Beverage Resume Examples & Samples

Provide superior service to our customers (internal and external) at all times
Leads lodge leadership team which maintains close contact with guests to ensure their satisfaction
Develops leadership team to a level where they can successfully manage the outlet in your absence
Plan, schedule, supervise and coordinate the daily operations of restaurant
Ensure the staff is trained properly
Emphasis service standards for Dining Service and Beverage Service through on-going observations and line-up discussions
Plan, conduct and document staff meetings
Confer regularly with staff to coordinate activities, assign and check sidework, resolve problems, etc
Develop restaurant/bar menus and promotions with the Director of F&B
Assist with the development of catering menus, and promotions, with The Executive Chef and the Director of F&B, and the culinary team
Manage all processes around ordering, maintaining and controlling all inventory
Monitor food and service standards to ensure that appropriate quality standards are maintained by being on the restaurant floor during peak meal periods while minimizing time spent in the office
Confer regularly with the Director of F&B and others to plan, coordinate and evaluate services/activities, exchange information, resolve problems, etc
Keep abreast of new developments in the field
Assist as necessary with all operations, which may include, but not be limited to; bussing tables, assisting with dishwashing, serving tables, hosting, assigning server stations and sidework
Perform other tasks as assigned by upper management
Provides management and oversight of two sattelite outlets: Cafe Blue (Summer Operations) and Heavenly Donuts (Winter and Summer Operations)

Senior Forecasting Analyst, Food & Beverage Resume Examples & Samples

This role provides critical strategic and business development support for the Food & Beverage line of business
A qualified candidate will have a natural curiosity to proactively identify, evaluate, and communicate business performance and key metrics to executive leadership
The Sr. Analyst will create revenue forecasts, identify opportunities for improvement, and evaluate the revenue potential of new initiatives including product changes/extensions
Minimum two years analysis and/or strategy development experience
Demonstrated strong written and verbal communication skills with the ability to develop and articulate actionable, fact-based insights and recommendations. Deliver this by telling a simple and compelling story to varying audiences to guide decision making
Demonstrated ability to leverage data software including spreadsheets and databases
Ability to work in a team environment with a positive demeanor
Demonstrated strong sense of responsibility, ownership, and pride in delivering quality results and understanding business impacts
Three to five years analysis and/or strategic development experience
Experience with Walt Disney Parks & Resorts forecasting and planning processes
Demonstrated experience working with SAS, Teradata SQL, Tableau, and Business Objects
Bachelor’s degree in Finance, Economics, Industrial Engineering or other quantitative field

Senior Financial Analyst, Food & Beverage Resume Examples & Samples

COGS and Non-Labor
Bachelor’s degree in business/accounting/finance and/or MBA
4+ years of progressive experience in operations finance
Must be a resourceful problem solver, with the ability to prioritize and create approaches to meet required objectives
Excellent analytical abilities are required, including advanced Excel and Access skills
Demonstrate leadership values and ability to develop and participate in diverse/cross-functional teams
Requires excellent interpersonal skills and the ability to work with and influence a wide spectrum of customers
Ability to maintain a big picture perspective as well as be detail-oriented is essential
Must be willing to work in Universal City
Prior fast food/QSR experience
Experience with SAP, Comshare and/or Microstrategy

Administrative Assistant to Food & Beverage Resume Examples & Samples

Works with department managers to track, organize, and process their business operations systematically to Vail Resort standards
Assists all reporting departments with ordering operating supplies and tools
Assists the Director with projects that require a higher level of understanding of business performance and practices
Coaches, seeks counsel and advises management as needed regarding a variety of issues and problems or potential problems. Is responsible for keeping the department informed, in a timely manner, of all issues the Administrative Assistant becomes aware of affecting, or which may affect, employees, management or ownership
Assist Director in building and monitoring department budgets
Assists Department Managers with employee paperwork as needed
Works with outside contractors to schedule estimates and repairs
Knowledge of resort/local area

Food & Beverage General Manager Resume Examples & Samples

Responsible for the guest satisfaction, upholding standards, and financial performance of the Living Room, In-room Dining, and banquet functions at One Ski Hill Place, A RockResort
Responsible for scheduling, hiring, discipline of all food and beverage areas for OSHP Hospitality
Responsible for timely Payroll exceptions, approvals, and labor distribution reports
Make sure facilities and employees have necessary tools and equipment to effectively do their jobs
Maintain and continue to develop an amicable working relationship with the Mtn. Dining team
Financial Responsibility: develop, implement, and manage controls for Labor, Cost of Sales, and operational expenses to attain budgeted figures or below while maintaining quality standards. Participate in forecasting and budgeting. Review, analyze, and explain Profit & Loss statements. Perform billing and payroll, in a timely & accurate manner, including calculation of gratuity dist
Human Resource Responsibility: recruit, hire, train, develop, appraise, and discipline staff following corporate procedures. Post any jobs using requisitions. Hold monthly staff meetings and training for the proper techniques and etiquette. Monitor staff performance through coaching, counseling, and progressive discipline. Define performance standards
Product Management: effectively inventory, purchase, and manage all necessary resources to maintain and/or improve quality standards. Hold staff accountable to standards including TIPS alcohol procedures. Complete knowledge of F &B operations including bar service. Accountable for daily operation, production and security of facility, equipment, and company assets
Leadership Responsibility: lead by example. Participative management style with hands-on work ethic. Form cohesive team encompassing all staff members. Daily supervision of all staff members. Verbally communicate, in a calm, positive demeanor, during the course of all functions with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest
Provide and maintain safe and sanitary work environment
Adhere to Vail Resorts code of ethics at all times
Routinely Check product sales mix and compare with menu engineering worksheets to improve menu selection and profitability
Maintain a professional and approachable demeanor with all internal and external guests
Create and engage in initiatives to increase both top and bottom line of F&B operations
BS Degree is perferrred. A combination of practical experience and education will be considered as an alternate

Food & Beverage Tournant Resume Examples & Samples

Actively involved in the daily operation by being “hands on” through modeling proper culinary techniques and working alongside employees
Capable of serving as a “roundsman” and assisting in all aspects of the culinary operations
Ensures that each menu item is a celebration of culinary talent in both taste and plate presentation
Assist in the day-to-day supervision of culinary and stewarding employees in the absence of the Chef de Cuisine or other specialty chefs
Capable of enforcing internal cost and labor controls
Motivate employees
Culinary Degree or Certificate
Minimum of two to four years culinary experience as a Lead Cook, Sous Chef, or Chef Tournant in an upscale culinary environment
Minimum of one to two years supervising a culinary team in a high volume production environment
Must be able to work Holidays/Weekends/Evenings
Microsoft Office

Food & Beverage HOH Food Prep-disneyland Resort Resume Examples & Samples

Prepares, seasons and cooks to order menu items for all meals throughout the day
Work with food products, including but not limited to eggs, gluten, yeast, tree nuts, etc
May wash, peel, slice, scoop, dice and julienne vegetables and fruits
Some knowledge of cooking equipment such as grill, gas range, electric range, broiler, deep fat fryer, serving table, waffle iron, griddle, skillets and other standard kitchen equipment
May work in, but not limited to, the following stations: pantry prep station, cold prep station, assembler station, hot prep stations
Cleans kitchen equipment and practices HACCP (Hazard Analysis and Critical Control Points) Procedures
May carve and slice meat and cheese
Produces garde manger work for restaurants
May prepare sandwiches to individual order or on a production line basis
May bake, broil, cook, fry or steam food items as required to complete assigned production
Constantly walking/standing
Occasionally pushing/pulling up to 50 lbs frequently up to 75 lbs
Constantly lifting up to 10 lbs, frequently up to 25 lbs, occasionally up to 50-75 lbs (when retrieving bulk items from storage)
Frequently bending/twisting/kneeling (cooking at different stations, reaching for utensils)
Frequent use of hands, wrist motion, grasping
Frequent use of knives, slicers and kitchen mixers
Works primarily indoors, but may be exposed to outdoors (special events
When needed)
Experience in culinary field/high volume restaurant 3-6 months
Strong listening skills and ability to follow direction

Food & Beverage Resume Examples & Samples

This role is a Full-Time position and requires full availability, any day of the week, including nights, weekends and holidays
Previous quick service or related restaurant industry experience
Must be able to lift and carry 50 lbs
Demonstrate computer knowledge and skills
Excellent Guest Service skills
Must be able to work with diverse personalities
Demonstrate strong verbal and written communication skills
Ability to be proactive, resourceful, and flexible in addition to being a self starter with proven initiative
Demonstrate problem solving skills, as well as continuous improvement process
Demonstrate strong organizational skills with attention to detail and impeccable follow through

Director of Food & Beverage Resume Examples & Samples

FOH training – all styles of service throughout the Park locations
Beverage standards, criteria, and regulations; TIPS alcohol training and certifications
Development and retention of Culinary staff
Conduct regular on-site Quality Assurance Audits utilizing the Aramark Productivity Portal
Develop and implement corrective action plans for locations identified as not meeting Aramark Standards as it relates to food ordering, production and service
Work with GMs and HR Director/Training Director to develop various training material to assist in driving operational outcomes to the operating locations
Partner with GMs and F&B staff regarding menu-engineering and adjust menu as necessary
Continually seek to improve performance; hold staff accountable for challenging goals
Provide leadership in the implementation and maintenance of internal control and business process improvement initiatives
Develop and execute a process for monitoring, testing and reporting compliance
Identify risks or opportunities to strengthen internal controls and present recommendations for process improvement initiatives
Lead internal process on menu development, and product assessments
Meet with front line managers and Park Services to identify unique needs/requirements and translate those needs into program elements for Yosemite National Park
P&L Management
Food & Beverage Operations, specifically around food production and service. This includes in-depth understanding of recipe and portion compliance, scratch production techniques and proper food handling
Training and Development – expertise in the design and development of T&D documentation and programs across multi-unit food service operations
Experience working in a food service environment with both Front Line Manager and Front Line Associates
Certified Food Handlers Certificate (ServSafe Certified)
HAACP procedures and policies

Food & Beverage Sales / Marketing Manager Resume Examples & Samples

Work with the Director of Catering on strategic planning to set business strategies, priorities and plans for the component as a whole
Work with Senior Management on developing and maintaining the annual forecast for the facility
Works to obtain new business from a variety of market segments including campus, local, Social, Military and other events of varying sizes
Assist in development and implementation of sales pipeline strategies which will work to identify new segments of business
Maintain awareness of competition and all market conditions relevant to the component
Develop networking opportunities by attending applicable trade shows and local community meetings
Maintain and develop client relationships with current client base through scheduled telephone calls, sales calls and follow up correspondence
Respond to and anticipate customer inquiries
Maintain revenue via upselling and offering event enhancement. Review both custom and standard banquet menus to ensure profitability
Manage student marketing intern(s) to ensure all program logistics/graphics are complete
Solid proactive selling skills and understanding of sales processes
The ability to manage and balance both group, national accounts and local business
Strong customer development and relationship management skills
Effective decision making, negotiation and influencing skills
Strong problem-solving and analytical skills
Must in interested in and willing to work event-based hours, which could include early mornings, late nights, weekends, and holidays

Food & Beverage Wait Help-disneyland Resort Resume Examples & Samples

Ability to hold conversations with Guests and suggest dining options, throughout the dining experience
Practices proper sanitation procedures and maintains cleanliness of the side stations
Prior computer experience, working with POS systems; entering Guest food orders and self banking of Guest checks accurately and efficiently
Demonstrated excellent Guest service and service recovery skills
Self directed, trusted and well respected by peers
Bilingual preferred
Knowledge of food and wine pairings

Brand Ambassador / Food & Beverage Marketing Resume Examples & Samples

Ensure that the daily scheduled theme is promoted with announcements
This position will require crowd engagement and costuming (Epicurian "Chef", Fry Suit, Hotdog, Beer, Hamburger, etc.)
Prepares prize wheel and customer engagement promotions
Have all corresponding set-up ready 15 minutes before events starts
Report any special requests and/or guest complaints which cannot be handled at that moment, immediately to Management
Ensure we meet all guests expectations and create an enjoyable and comfortable ambiance
To be creative by implementing new events ideas of enjoyable activities on monthly bases for our guests
Announce the F&B outlets opening hours and happy hours
Manage "Crowd-Control" at F&B Outlets. Manage guest flow in/out of capacity restricted spaces
Distribute samples to our guests
Be aware of what is happening with the guest, be personally involved with special requests and guest complaints
Maintain safety policies and procedures at all time
May be required to ski/ride to various mountain locations
Promote and work within the frame of teamwork throughout Food & Beverage Department
May be required to work in other Food and Beverage positions (Cashier, Back of House, Cleaning, etc) as needed

Food & Beverage Resume Examples & Samples

Responsible for all aspects for smoking BBQ meats including: brisket, pulled pork, ribs, and chicken wings
Produce and cook food products in large quantities in an efficient and consistent manner
Maintain food safety and sanitation, including complying with all federal, state and local health codes
Assist in improving food quality and consistency
Operate food preparation equipment
Deliver new ideas for recipes and products to the food management team
Research ingredients, vendors, equipment, and restaurant and culinary concepts
Assist with concessions location oversight
Food & beverage inventory & tracking for assigned areas
Assist with food & beverage orders
Availability to work all games and events
Must be a team player with strong leadership skills
Must be enthusiastic with a desire to work hard and have a positive “can do” attitude
You understand and can manage recipe documentation
Strong written and verbal communication, professional demeanor
Able to manage heavy workload, prioritize well and meet deadlines
Resourceful, flexible, and able to creatively solve problems
Passionate about food, cooking, trends and dining
Food experience preferred
The ability to work extended hours upwards of 14 hours and lift 50 lbs
Do you have experience in food preparation?
Will you be completing this internship for college credit?
Are you willing to relocate to Kalamazoo, MI?

Food & Beverage Fair Resume Examples & Samples

Palmer Clubhouse
Player Clubhouse
Tournament Clubhouse

Regional Director of Food & Beverage Resume Examples & Samples

Responsible for coordinating and achieving regional service, profit and efficiency goals
Monitors and forecasts food & beverage revenues and expenses to ensure company goals are met on a monthly and yearly basis
Maintain existing programs and develop new program concepts that will ensure the highest quality of food service to assure guest satisfaction and repeat business
Monitor and develop menus and prices in conjunction with the local F&B Managers, applicable to corporate standards, club boards and/or municipality standards
Prepares budgets and reviews periodic financial reports illustrating sales volume, cost of goods sold, labor, and areas of proposed improvements on revenue and cost improvements
Conduct regular F&B specific site visits and audits
Monitor and audit inventory levels to ensure such levels are appropriate to sales volumes
Analyze F&B competitive positioning and market trends in-market for optimizing results and impact on facility results
Trouble-shoot and implement solutions for identified F&B problems and issues
Partners with food and beverage departments, BCG Culinary Congress and National F&B Director to develop and implement menus, offerings and pricing strategies based upon market fluctuations and customer feedback
Performs start-up F&B efforts of new acquisitions from concept development, implementation until management at the property are hired and trained
Manage personnel issues related to F&B operations, staffing, training, scheduling, evaluating performance and compensation
Ensure that all policies and procedures related to the F&B operations are enforced and implemented appropriately
Monitor compliance of all regional food, beverage and supply purchases in accordance with national partnerships
Implements and monitors ordering and receiving program to ensure proper quantity and prices on all purchases
Leads all training on F&B systems, service, standards and operations
Recommend F&B related capital improvements and recommend equipment that needs to be purchased
Ensures safe work practices of all employees under his/her direction, including compliance with local, federal, company and departmental safety rules and regulations and the proper use of handling of all relevant equipment

Director of Food & Beverage Resume Examples & Samples

At least 5 years experience managing other managers
At least 10 years food and beverage management experience, including a la carte restaurant, bar and banquet/catering experience
Candidates must be willing to work event based schedule which includes nights, weekends and holidays as necessary

Hotel Food & Beverage Wait Help-disneyland Resort Resume Examples & Samples

Possesses ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with Guest service needs until meals are complete and Guest leaves (all course meals, refills)
Ability to verbally state menu options and ingredients, share specials or highlight menu items
Anticipates Guests needs and acts accordingly
Serves food and beverage to Guests at proper temperature
Ability to work with kitchen/restaurant equipment and supplies including, but not limited to coffee brewers, juice and soda fountains, toasters, trays, carafes, plates, silverware and glassware
Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks
Set tables and/or seat Guests as needed
Previous serving experience required
Ability to multi-task and work in a very fast paced environment
Demonstrated ability to own and resolve Guest situations
Minimum three years wait help experience with at least one year in a four star fine dining restaurant

Food & Beverage Buyer Resume Examples & Samples

Develop a complete understanding of corporate purchasing process and policies and support communication to the organization
Work with customers to gather and understand overall specifications and requirements
Examine and analyze purchase requisitions for completeness and accuracy of information
Determine best method to process requisitions based on dollar amount, delivery date, existing contracts and/or competitive bid process
As appropriate, prepare bid packages to include: Requests for Information (RFI), Request for Quotes (RFQ) and Request for Proposals (RFPs)
Negotiate pricing with suppliers, conduct on-site visits and maintain supplier relationships
Follow up on orders placed and coordinate resolution to any open issues
Actively participate in cost reduction programs and continuous improvement efforts
Minimum of 3 years of procurement experience
Experience leading initiatives requiring coordination and consensus of cross-functional teams
Proven track record in managing supplier performance, supply base optimization and driving overall improvements in quality, cost and delivery
Strong knowledge of MS Word, Excel and PowerPoint
BA/BS
Food & Beverage experience
Experience working in Coupa or other Procure-to-Pay systems
Proactive, results-driven, reliable and the ability to work independently
Strong organizational and follow-up skills
Strong judgment and initiative
Possess a high degree of integrity and passion for job responsibilities

Food & Beverage Fair, March Resume Examples & Samples

Dishwashers
Host Staff
Bussers
Servers
Food Runners
Hourly Supervisors

Food & Beverage Food Handler Resume Examples & Samples

Check in all deliveries with vendors and the warehouse
Stock and deliver products
Proper storage of products
Label/date/rotate all products
Maintain sanitation standards for cleaning of all freezers, coolers, walk-in’s, storeroom, and the back dock area
Fills requisitions from the areas
Assist the Receiver or Chef as needed
Assist in daily/monthly inventories
Use of a radio to communicate with other Cast Members
General product knowledge to include food, beer, wine, liquor and liqueurs along with support infrastructure
Receptive to performing/learning the skills of a Steward and a Cook 2
Ability to be a self-starter and work independently
Exhibit a positive, friendly and helpful attitude toward Guests
Responsible for upholding and creating a safe and secure work environment
Valid driver’s license is required
Proficient in HACCP

Food & Beverage Lead-summer Seasonal Resume Examples & Samples

N absence of the supervisor, ability to delegate responsibility, motivate and lead direct reports to achieve goals and objectives
Understanding of corporate and resort specific policies and procedures
Performs job performance evaluation by observing employees’ daily job performance

Senior Financial Analyst, Food & Beverage Resume Examples & Samples

Bachelor’s degree in business/accounting/finance or related field
3 plus years Finance experience with progression
Interested candidates must submit a resume/CV through nbcuni.careers.com to be considered
Willingness to work overtime, and/or on weekends with short notice
MBA Preferred
Excellent analytical abilities are required, including advanced Excel and Access skills; SAP, Comshare and/or Microstrategy knowledge a plus

Food & Beverage Material Handler, Mckay s Resume Examples & Samples

Examine records such as purchase orders, packing slips, waybills, logs, etc., to ensure completeness of all incoming shipments and accuracy of records
Maintain current inventory records of materials in stockroom and on order. Prepare inventory reports and distribute to appropriate personnel
Match prices on invoices and price merchandise, if applicable
Process orders for delivery. Load and deliver merchandise to department, sales floor, or other designated location
Train and lead lower level employees in performing similar work

Senior Analyst Food & Beverage Analytics Resume Examples & Samples

Use advanced statistical and data mining techniques to conduct deep-dive analyses on various complex data points that impact/drive strategic business decisions
Develop models grounded in statistical findings
Build and integrate predictive models
Manage data and analytics driven F&B projects and initiatives from feasibility through implementation
Develop easy-to-consume narratives and actionable insights from complex concepts
Cultivate business operation recommendations and changes based on analytic findings
Work collaboratively with cross-functional teams by performing quantitative analyses and ad-hoc reporting to monitor performance and trends
Proactively identify gaps and opportunities in key areas of analytics and work with cross-functional teams to make improvements
Incorporate data from the data warehouse to better understand the Guest and Cast behavior
Stay current on business analytics trends, benchmarking statistics, and Guest behavior/satisfaction research in the foodservice industry
Discover opportunities through data mining
Create data science practice standards
Five plus years of hands-on experience extracting, transforming, analyzing data and providing actionable recommendations
Experience managing projects and initiatives from feasibility through implementation
Must be able to take an entrepreneurial, self-starter approach
Ability to develop clear and concise thoughts into recommendations and findings
A creative problem solver who is self-motivated and tenacious when tackling complex issues
Attention to detail, able to validate data and recognize anomalies
Proven team player with the ability to guide and influence cross-functional teams
Skilled in working well under pressure and tight deadlines
Knowledge of advanced statistical and machine learning techniques such as experimental design, decision trees, dimension reduction, resampling methods, and generalized linear models
Experience using SAS
Experience using Tableau
Strong ability to design and develop data using Business Objects
F&B experience
Bachelor's degree or equivalent work experience

Director of Food & Beverage Resume Examples & Samples

Staffing – Proper staffing levels, Set Goals and Expectations, Training
Monitor all event activity to ensure proper planning and execution for events
Strong communication skills; both written and verbal with an ability to communicate on various levels to include Sr. Management, BU Management, Marketing, Community Leaders, customers, and sponsor
The successful candidate will demonstrate excellent leadership, planning, and organizational abilities. Candidates should be able to work independently, multi-task, solve problems, and collaborate with other staff at all levels. Candidates must demonstrate excellent skills in verbal and written communication

Food & Beverage Lead, The Arrabelle Club Resume Examples & Samples

Assists in the ongoing training of employees throughout the season and provides any necessary feedback
Must be able to maintain Cleanliness of the Great Room including bussing tables, kitchen and bar cleanliness and maintaining storage areas and deck
Daily ordering and stocking of merchandise, monthly inventory,
Member Clubhouse Bartender 4 days a week
Member Name recognition
Professional and discrete demeanor
Professional interaction with Hotel staff
Ability to work all weekends and holidays, including Dec 22nd thru Jan 2nd
Take out all trash and recycling at the end of each shift
Confidentiality of all member information
POS computer knowledge
Daily communication of club events and Great room activites to all members
Daily billing procedure skills - required
Must be available to work weekends and holidays including: Thanksgiving, Christmas Day, December 22nd through January 2nd, Presidents’ Day Weekend, and any other holidays as requested - required
Previous private club supervisory experience - preferred

Director of Food & Beverage Resume Examples & Samples

High school diploma or GED desired
Two (2) years’ experience as a Chef/Cook
Maintains current Food Services Sanitation certificate
Demonstrates knowledge of nutrition and therapeutic diets
Two (2) year supervisory and management experience which may include recruiting staff, coaching, performance management, responsibility of daily department operations

Director of Food & Beverage Administration Resume Examples & Samples

Oversees the administration policies and procedures and ensures practices are consistent with the company’s core service standards and brand attributes
Provides leadership in development and implementation of the strategic plan and vision for the division consistent with the company’s objectives
Coordinates effective technical and philosophical training agendas within each department that reflects divisional goals and objectives
Participates in the research, development, evaluation and implementation of new products, services, technology and processes to ensure MGM Resorts Internationals competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment
Supports the delivery of world class guest service consistent with MGM Resorts Internationals brand standards by establishing a clear road map to increased guest loyalty by identifying key drivers of guest satisfaction, key drivers of dissatisfaction and key guest experience enhancement opportunities
Monitors and reinforces AAA Five Diamond and Forbes Five Star service standards for the property by reviewing and evaluating guest comments and complaints
Conducts department onsite assessments, evaluations and Mystery Shops as needed and appropriate
Supports processes to identify and correct gaps in the guest experience by analyzing and understanding all of the various sources of guest feedback data
Develops insights on guest behavior, trends, and potential areas of service improvement that would be shared with the various operating departments
Participates in identifying changes in process & mindset around how guest experience is delivered by eliminating inefficiencies, works with counterparts to gain best practices
Utilizes the different reporting features of GEM to analyze and compare each outlet to prior year by question to identify areas of strength and areas of opportunity
Develops measurement scorecard to monitor success of process, works with the leadership team to address and rectify issues as they occur
Oversees food and beverage training, including development of service manual, new hire orientation, services standards, sequence of service, and standard operating procedures for all existing and new outlets
Oversees hiring practices and standards and ensure training programs and manuals reflect appropriate employee development guidelines
Oversees the hiring and progress of MAP and HIP, facilitate the effective placement of these positions
Coaches employees and managers regarding performance issues and professional development when necessary
Collaborates with Human Resources and Risk Management and HR to create all applicable policies and procedures, compliance tracking, participation for property wide initiatives, and facilitate training as needed
Provides leadership for the division’s Human Resources responsibilities to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction,
Oversees quality hiring, training, and succession planning processes that encompass the company's diversity commitment
Facilitates all correspondence for the annual Employee Survey to drive 100% participation
Liaison with Training and Organization Development to develop and implement effective organizational initiatives that respond to the needs of the division
Liaison with the Service Assurance Team to monitor scores and identify and rectify service opportunities
At least 5 years of Food & Beverage service experience
At least 3 years of management experience
At least 2 years of analysis/financial experience
At least 2 years classroom facilitation experience
Ability to work in a fast paced and stressful environment, maintaining a proper mental attitude to deal effectively with guests, management, and employees
Ability to work extended hours in a fast paced environment
Working knowledge and experience of the hiring process
Working knowledge of internal guest service and display
Effective listening abilities with strong judgment skills and ability to follow directions are required and excellent organizational skills to function effectively under time constraints and within established deadlines
Strong strategic planning, project management skills, and superior decision making while managing multiple priorities
Strong analytical and creative thinking skills
Strong training and coaching skills
Bachelor’s Degree in a related field
Strong working knowledge in Microsoft Office

Administrator Food & Beverage Resume Examples & Samples

Performs a variety of routine and non-routine office assignments and administrative duties including payroll resolutions, point tracking, time exception sheets, team member critiques, and Beverage Coordinator assistance
Coordinates, prepares, and confirms weekly payroll for Food and Beverage management ensuring payroll information is submitted within established deadlines
Answers department telephones, records detailed, accurate messages, and directs callers to the proper department/individual when appropriate. Takes the initiative to resolve problems or provide information requested
Prepares routine correspondence, reports, and materials utilizing MS Office computer software and ensures accurate and timely completion
Facilitates and monitors the flow of paperwork throughout Food and Beverage to ensure that written documentation is prepared in a timely manner and approved by management
Maintains department records and team member files ensuring attendance and discipline records are accurate and up to date. Acts as custodian for departmental documents, records, and reports
Updates all culinary recipes and keeps an ongoing file of all MGM Grand Detroit recipes
Greets visitors, establishes nature of business, and escorts visitors to the food and beverage management
Receives, opens, and distributes incoming mail as directed
Maintains inventory of departmental office supplies and requisitions items as needed
One year experience in customer service and two years administrative support experience
Strong keyboarding and typing skills with a minimum of 30 wpm net. Proficiency testing will be required

Executive Director of Food & Beverage Resume Examples & Samples

Provides input into and executes strategic plan for assigned department(s) consistent with the strategic vision of the division and Mandalay Bay. Coordinates Departmental strategic planning, to include, project development, along with a standardized training and development program for all F&B Management. Develops tangible goals and supervises subordinates goal development
Provides input into and executes the development, implementation, and measurement of guest service standards within assigned department(s) consistent with the company’s core service standards and brand attributes
Manages Human Resources responsibilities for F&B department to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements. Handles employee issues by working in accordance with Departmental policies and procedures as well as Mandalay Bay Resort & Casino and established Union guidelines
Coordinate through Marketing all F&B programs, activations, sponsorship agreements, offers and collateral
Understand importance of internal guest service and display ability to communicate professionally and efficiently to all departments as needed within the property and company
Thorough understanding of all agreements with all managed, tenant, and leased outlets to ensure adherence by all parties
Participates in the research, development, evaluation and implementation of new products, services, technology and processes to ensure Mandalay Bay’s competitive position and in anticipation of changing customer needs within the dynamic hospitality/gaming environment
Ensures maintenance and cleanliness of outlets with specific focus on departmental and SNHD food safety standards, OSHA, Fire and Life Safety Regulations. Communicates expectations to Housekeeping and Maintenance Departments with a focus on preventative maintenance. Assists in creating and upholding all sanitation standards in accordance with Health Department regulations
At least six years of Food and Beverage Management experience
High School diploma or equivalent
Ability to establish and maintain an effective working relationship with management, associates, and hourly employees
Ability to make decisions quickly and delegate responsibilities accordingly, manage multiple tasks in very high paced and stressful environment, remain calm in a very stressful environment
Extensive operational knowledge in regard to cuisine, beverage, and service
Must have a general understanding of F&B division, budgeting, profit and loss statement, labor costs, food and beverage costs, and operation expenses, working knowledge of Culinary Union bargaining agreement is preferred
Must possess excellent interpersonal and guest service skills to deal effectively with guests, employees and management, strong organizational skills to function effectively under time constraints with particular attentions to detail and quality of service
Maintain a professional, neat and well-groomed appearance, adhering to Mandalay Bay standards
Maintain high level of motivation among all Employees by encouraging feedback and participation in decision-making processes
Must be able to responds to unusual events or circumstances requiring high - level management attention and informs the senior management team of situations requiring his/her attention
Manage multiple tasks in very high paced and stressful environment
Must have ability to frequently move freely about the office, sit for long periods and withstand various activities such as frequent walking, standing, and bending; physical ability to withstand prolonged standing, stretching, bending, kneeling, lifting and carrying items weighting up to 50 lbs. without restriction,
Maintain manual dexterity to access computer via computer keyboard and operate office equipment, such as telephones, copiers, fax machine, etc
Access all areas of the facility and travel off property when representing Mandalay Bay
Must be able to communicate effectively in English, in both written and oral forms
Flexible schedule required as business demands during service time periods and events
Must be able to work varied shifts, including weekends and holidays

Director of Food & Beverage Resume Examples & Samples

Understand and follow designs, set up’s as planned and approved
Supervise the construction, design and setting up phases
Conduct snagging process and approve facilities after de-snagging alongside General Manager, Resort Manager and other relevant senior leaders
Understand or design available or required Standard Operating Procedures for ways of working in own team
Devise/ approve/ implement operational manuals, brand service standards and job descriptions for each section of the division
Plan and oversee all logistics in own department for a smooth and successful opening
Ensure that the facilities are well set up, logistics are available and the right quality of human resources are recruited, trained and made enthusiastically ready for the opening as per deadlines from Owning company, IHG and General Manager
Maintain a high level of knowledge which affects the Guest experience
Demonstrating a ‘service’ attitude
Review and update existing standards to ensure competitiveness
Ensure that team provides services that are above and beyond guest satisfaction and retention
Review findings from comment cards and guest satisfaction results with F& B team to identify areas of improvement and ensures appropriate corrective action is taken
Share plans to take corrective action based on comment cards and guest satisfaction results with property leadership
Empower colleagues to provide excellent guest service
Bachelor’s degree / higher education qualification / equivalent in Hotel Management, Culinary Arts, or any other related field
Minimum five years’ experience as a Food & Beverage Leader in a five star hotel. Experience in a resort is desirable
Pre- opening experience in hotels or outlets is a must for this role
High level of energy and drive to achieve operational and business goals
Mature demeanour with a young heart
Ability to initiate and follow through new projects and drives
A proven track record of creativity and innovation; out of box thinking
Hunger for great guest service and high financial excellence
Budgeting, Forecasting and Marketing excellence
Frequently standing up and moving about the facility
Frequently bending, stooping, and kneeling

Director of Food & Beverage Resume Examples & Samples

Bachelor’s degree in Hotel Administration or Business Administration
Minimum 2 years’ experience in the same role from 5-star hotels in the Middle East
Excellent communication skills both oral and written
Excellent numerical and analytical skills

Director of Food & Beverage Resume Examples & Samples

A pro-active team player and strategic thinker who is able to lead a team, develop and enhance their capabilities, develop strong working relationships and think outside of the box delivering an innovative approach to the Department
Bachelor degree/ Higher education qualification equivalent in Hotel Management, culinary arts or related field
7 to 10 years’ management experience
Fluent in English (reading and writing); Arabic and French is a plus
Financial Acumen (Basic Math, budgeting, profit/loss concepts, percentages, and variances)
Good Planning/Organizing
Influencing/Persuasiveness
Drive for Results
Understanding the Business

Regional Director of Food & Beverage Resume Examples & Samples

Thoroughly understands the financial side of F & B, and able to instinctively balance the drive for quality with business performance
Has the ability to drive, in partnership with marketing and sales teams, broader strategic consideration around public positioning of restaurants and bars
Sophisticated product skills, including knowledge of wine, food and service
Menu Technology
Restaurant ROI skills
Demonstrated knowledge of F&B management
Demonstrated knowledge of F&B strategies and tactics
Experience developing successful restaurant concepts
Experience with managing restaurant operators, F&B vendors and other third parties
Complex project management skills; ability to manage multiple stakeholders
Experience with Change Management

Food & Beverage Intern Resume Examples & Samples

The ability to greet each guest promptly, courteously, graciously with eye contact, a smile and good posture
High school or above education
Mandarin speaking is a must and student certificate is required

Mgr-food & Beverage Sales Resume Examples & Samples

High school diploma or GED; 2 years’ experience in the food & beverage, sales and marketing, guest services, or related professional area
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required
Identifies new restaurant business opportunities to achieve personal and property revenue goals
Understands and creates awareness of promotional activities of competition
Closes the best opportunities for the property based on market conditions and property needs
Monitors same day selling procedures to maximize restaurant revenue
Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns
Work with the hostess team to control and monitor restaurant reservation system and maintain restaurant database
To possess a thorough knowledge of all F&B menus, promotions and communicational activities

Food & Beverage Associate Resume Examples & Samples

The service of food courses and alcoholic beverages to guests ensuring that any guest’ queries regarding menu selection are dealt with in a professional and accommodating manner
The setting up of tables and conference rooms as per the type of event and service standards
Liaising with the kitchen in response to menu items, dietary requests, length of wait and product availability; attention to guest in terms of meal/beverage satisfaction
Actively up selling to each customer at each correct opportunity to maximise revenue
Complete closing duties of outlet; follow all company and safety and security policies and procedures
Report any accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications
Maintain confidentiality of proprietary information, and protect company assets

Food & Beverage Associate Resume Examples & Samples

Previous experience in a similar operation (preferred)
Have an eye for detail
Flexible hours in line with the business needs
To ensure that you have a full product knowledge of all menu items and their service, to ensure excellent levels of customer satisfaction
To ensure that all personnel procedures and company standards are adhered to at all times
To contribute to any training you are involved in
To continually identify training needs in order to achieve GSS targets
To attend monthly departmental meetings
To communicate freely with all F&B personnel about any relevant information such as customer comments
To ensure that the restaurant area is clean and hygienic at all times
To sign in and out on your daily timesheets
To be aware of all standards set down on a daily basis with regards to SOP’s daily standards and brand standards
Prepare and re-stock the waiter stations per the SOP’s
Customer liaison handling requests and complaints

VP Food & Beverage Development, Europe Resume Examples & Samples

Food & Beverage Development – Leadership
BA/BFA/MBA/FA
8-10 years of leadership experience in the Food & Beverage discipline
Experience leading projects through a highly matrixed and relationship-based organization
Exceptional project leadership skills - a proven track record of initiating and championing new concepts through activation
Strong ability to manage multiple stakeholders with competing priorities
Leadership skills that manage a balance between creative innovation and operational feasibility
Exceptional skill in problem solving and leveraging resources to optimize department capabilities
Well connected to Food and Beverage industry trends, research resources, and creative services vendors
Strong ability to manage personal capacity and appropriate distance from day to day/tactical operations; must maintain oversight of department strategy, vision, innovation, and creative momentum
Proven expertise in hands-on openings of hotels preferred

Food & Beverage Marketing Manager Resume Examples & Samples

Evaluates new marketing opportunities for the property
Ensures property is represented on all quality internet sites that have the potential of providing business
Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports
Develops strategic marketing plan for property, includes group, leisure and local efforts
Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind
Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.)
Approves all invoicing through MarrCom office

Food & Beverage Associate Resume Examples & Samples

To ensure that you have a full product knowledge of all menu items and their service
To maintain a high standard of service within the restaurant at all times
To promote sales and achieve maximum sales potential for both food and beverages
To clear and lay tables throughout and after service
To ensure that service areas are clean and tidy at all times
To work as directed on appropriate section and directed by Supervisors, Assistant Manager, Manager

Franchised Director of Food & Beverage Resume Examples & Samples

A minimum of 3- 5 years of experience as a Director of Food and Beverage at a property of similar size and quality
Extensive experience in restaurant bar, banquet, catering, in room dining, and kitchen management required
Must possess strong communication and listening skills, excellent speaking, reading and writing skills, computer skills and basic technological acumen
Ability to obtain any governmental required licenses or certificates (for example, Serve Safe certification or any other Food Handler’s permit required in the state, county, and/or city where employed)
Multiple language abilities preferred. Fluency in English required and Spanish desired

SVP, Global Food & Beverage Resume Examples & Samples

4-year bachelor's degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major plus 5 years’ experience in Operations or related professional area
Or-
Related years of experience in the F&B industry
15+ years of leadership experience in the Food & Beverage discipline; multi-unit leadership role required
Track record of creating profitable, operational, and cutting edge Food & Beverage solutions
Experience leading projects through a highly matrix and relationship-based organization
Exceptional leadership skills - a proven track record of initiating and championing new concepts through activation
Strong understanding and application of managerial concepts and techniques in areas such as idea creation, employee development, coaching, cross-team effectiveness, and project/resource management
Knowledge of cutting edge design solutions with an ability to pull inspiration from a variety of input streams
Strong ability to manage personal capacity and maintain appropriate distance from day to day/tactical operations; must maintain oversight of department strategy, vision, innovation, and creative momentum
Strong analytical and oral communication skills; excellent interpersonal and leadership skills; able to collaborate effectively with others in a cross-functional team
Strong ability to present to large and executive level audiences
Deep understanding of product-centric, innovation, design, and user experience
Experience introducing and implementing cutting edge ideas; conception through final delivery
Demonstrated ability to assess Continent and Brand needs, creatively approach solutions, and decide and influence appropriate courses of action

Assistant Director of Food & Beverage Resume Examples & Samples

Ideally with a university degree or diploma in Hospitality or Tourism management
Minimum 2 years work experience as Assistant Director of F&B, or Senior Restaurant Manager in larger operation
Good operational, administrative and interpersonal skills are a must, and banqueting experience an asset
Understanding of local language is a must

Uae-voyage Program Food & Beverage Resume Examples & Samples

Leadership: Steps forward to address difficult issues and guides others toward the accomplishment of identified, meaningful goals
Managing Work Execution: Ensures that all work is completed effectively; monitors the progress of work against schedules and budgets
Building Relationships: Fosters relationships and works cooperatively in teams
Learning and Applying Personal Expertise: Actively pursues learning and self-development to enhance personal and professional growth; shares learning
Focusing on Customer Needs: Meets customer needs by developing and maintaining relationships with both internal and external customers
Managing Change: Supports, manages and initiates change within the organization
Effective Communication: Asks questions as necessary to clarify message; actively listens and responds to co-workers; communicates clearly and articulately with individuals and groups

Food & Beverage Resume Examples & Samples

Cooperates with and assists coworkers in achieving goals of outlet working closely with IRD Department
Upkeeps Private Bars clean and fully stocked at all times conducting daily cleaning
All products placed in Private Bar kept up to date. All expired product needs to inventoried and placed in adequate location
Adheres to all rules, policies and regulations as stated in the Grand del Mar Employee Handbook
Always works as a team player. Is capable of being cross-trained at the discretion of management
Has ability to stock assigned area with equipment necessary to properly service outlet during operations
Assist guests in a friendly, professional manner and is able to meet their needs
Is capable of performing side work as assigned by supervisor
Is willing and capable of following directions from Manager at all times and is fluent in reading and speaking English
Understands and complies with all company and departmental rules and regulations, policies and procedures
Is available for training, through meetings, seminars or other related methods, at management’s discretion
Is skilled in establishing and maintaining effective working relationships with staff and guests
Understands and informs supervisors of need to report all unsafe working conditions

Food & Beverage Stewarding Supervisor Resume Examples & Samples

Lead, teach, coach and inspire a team of up to 50 staff, including Stewards, Van drivers and equipment stockers for the day, evening or night team
Ensuring all colleagues arrive for their shift on time, well groomed and ready to work
Assign work station to all colleagues during line-up and pass on events and information
Ensuring that all colleagues are following the proper procedures and standards set in place by the department and the hotel
Responsible for the opening and closing shift
Ensure that all Kitchens are Cleaned, Organized and sanitized
Ensure all daily tasks list are completed
Ensuring inter-departmental communication and cooperation in the interest of better guest satisfaction
Ensuring that garbage & recycling removal is being done in a timely manner and done according to the rules set in place by the hotel and Parks Canada
Assist in the correct usage of all chemicals within the department and outlets, including appropriate training in accordance with provincial WHMIS legislation
Conduct individual development discussion and performance reviews as assigned on a monthly basis
Conduct performance discussions and ensure all progressive corrective actions forms are completed correctly and in a timely manner
Assist any outlets and culinary team for any kind of resource request
Ensuring all equipment is cleaned, maintained and properly stored after an event
Attend and participate in departmental meetings
Perform walkthrough with Assistant and Chief Steward on a regular basis
Ensure all storage room are kept clean and organized
Filling positions within the department when needed
Foster an environment of cooperation within the department and between other departments within the hotel. Encourage participation and input from all colleagues while promoting professional work habits that will ensure that the department is being guided at all time by Fairmont’s Mission, Vision and Values
Have a proactive eye for detail and cleanliness
Actively participate in hotel committee (Service plus, environmental, learning, Health and Safety…)
Previous experience in food and beverage
Knowledge of Food and Beverage and Stewarding an asset
Previous leadership experience an asset
Excellent communication and organisational skills
A Valid Alberta Driver’s License is an Asset
First aid, WHMIS and Food Safe Handling course an asset

Assistant Food & Beverage Outlet Manager Resume Examples & Samples

Lead and supervise the Food & Beverage team in all aspects of the department and ensure service standards are followed
Maximize revenues by communicating regularly with the Food & Beverage teams to implement agreed upon strategies, practices and promotions
Ensure all Food & Beverage leaders have full knowledge of all menus in the various outlets

Food & Beverage Controller Resume Examples & Samples

Monitor the food & beverage payroll and participate in labor review meetings
Prepare cost analysis for food & beverage and communicate with relevant parties
Maintain menu costing on all food and beverage items and make F&B management aware of any pricing problems and/or opportunities
Ensure all control functions are established and all accounting standards and initiatives are implemented
Verify, extend and tabulate the inventories and prepare monthly inventory adjustments journal entry
Monitor all house account meals and entertainment expenses and report any non-compliance
Assist the team with the month end closing, journal entry preparation, review F&B profit & loss statement
Previous experience in a similar role required
Must be computer literate in Microsoft applications and other related computer applications
Previous experience with budgeting/forecasting is preferred
Must be an enthusiastic, helpful and positive member of the team

Food & Beverage Cashier Resume Examples & Samples

Assist guests in an informative and helpful way
Previous point of sale system experience preferred
Must have good cash handling skills

Director of Food & Beverage Resume Examples & Samples

Maintain and promote Fairmont Brand Promise and operational excellence
Set periodical business plan, budget, and forecast and performance reports
Coordinate the development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage colleagues
Analyse daily reports to check irregularities
Must know the standards set by Fairmont/FRHI and the Hotel
Maintain up-to-date records on food and beverage staff personnel attendance, appearance, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action
Approve the employment and termination of food and beverage colleagues and is responsible for on-the-job training programs on a regular basis
Ensure the implementation of HACCP policies and procedures are consistently followed throughout the F&B Division. Attend HACCP meeting
Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisitioning purposes, store inventories, cost control procedures and forecasts
Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage areas
The ability to aid each Department Head in giving the necessary training to their colleagues and to assist them in it
The ability to develop new and analyze existing procedures and special promotions that will improve guest loyalty under the guidelines of Hotel/FRHI policies
The ability to perform other tasks or projects as assigned by Hotel management and colleagues
Ensure that all F&B outlets update Guest Preference database on a regular basis
Develop the F&B management team to be ready to take the next role. Growing managers within Fairmont/FRHI
Previous hotel experience in China in a senior F&B leader capacity is preferred
Pre-opening experience an asset
Self-discipline, initiative, and leadership ability
Pleasant, polite manner and a neat and clean appearance
Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards
Creative, effective leader and team player, possessing a high degree of professionalism, sound human resources management capabilities, business acumen, energy and determination
Demonstrates leadership qualities
Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems
Ability to coordinate and prioritize multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities
Proven organizational skills, able to set and meet deadlines with quality results
Detailed F&B knowledge, including wine and spirits
Operational experience is a must
Profound knowledge in budgeting, forecasting, expenses and payroll control
Must possess high ethical believes – integrity
Must possess good communication skills for dealing with diverse colleagues
The ability to think and plan strategically
Regularly inspect food & beverage quality by conducting GAP standard audits
The ability to constantly monitor the colleagues' appearance, attitude and degree of professionalism to insure their strict adherence to the Hotel standards of quality service
Manage organization and cleanliness of departmental areas by conducting weekly walk through with Hygiene Manager, Housekeeping and Engineering Department
Conduct MOD shift and experience the hotel from the eyes of the Hotel residents
Attend monthly F&B Outlet’s communication meetings to celebrate successes and give motivational

Food & Beverage Cost Controller Resume Examples & Samples

Must have a commitment to follow all local and corporate policies and procedures as they relate to food and beverage control
Assist in the monthly food and beverage inventories count and extension
Establish and maintain a database for food and beverage inventory stock including up-to-date pricing
Establish and maintain a cost allocation transfer system for food and beverage supplies to the various departments
Summarize these transactions for each financial period close
Prepare all food and beverage costs on a monthly basis and recommend alternatives to improve costs
Establish and maintain a cost allocation transfer system for food and beverage supplies to the various departments. Summarize these transactions for each financial period close
Cost all food and beverage items and where practical, input these costs into the point of sales system and generate all food and beverage storeroom requisitions and compute the following
Monthly food and beverage actual costs by outlet
Establish and monitor the following operational controllers in the banquets and food and beverage outlets
Cash Bars (ensure that they are properly rung up the system)
Menu Item
Liquor pouring procedures
Guest check void controls
Cash handling and check settlement
Maintain accuracy of POS System data and ensure hardware is in good working order
Monitor and record all house account meals and entertainment expenses and report any non-compliance to the Assistant Director of Finance or Designate
Maintain menu costing on all food and beverage items and make F & B management aware of any pricing discrepancy
Constantly monitor all food and beverage controls to ensure compliance with Fairmont Hotels & Resorts policies and procedures
Operation of inventories and reconciliations and Prepare F&B reports as requested by management
Point of Sale system user capabilities and user rights’ levels
Verify, extend and tabulate the above inventories and prepare monthly inventory adjustments journal entry
Maintain a close working relationship with the Food and Beverage Director, Executive Chef and Director of purchasing and make them aware of any potential problems or opportunities to improve the controls in their areas as they relate to food and beverage
Attend Food and Beverage meetings
May also be called upon to perform the functions of an Income Auditor
Conduct self in a professional manner at all times to reflect the high standards and to encourage staff to do the same
B.Com in Financial Management and CPA(K)
Knowledge and experience in accounting systems including accpac,opera & micros
Strong work ethics and corporate governance

Assistant Director of Food & Beverage Resume Examples & Samples

Assist in the day to day operations of the Food & Beverage Division, ensuring all service standards are followed
Assist and guide the Food & Beverage department achieve their financial and operational targets
Previous Food & Beverage experience in a senior leadership role required

Food & Beverage Cashier Resume Examples & Samples

Skilful on the operation of hotel POS systems and working procedure of outlets
Ensure hotel invoice be used correctly and managed properly according to the Accounting policy of hotel
Ensure the cash-float in safe and not to be defalcated
Fill up the cash drawing envelope and Outlets Cashier report daily
Verify accurate completion of daily Outlets Cashier report
Assist in the income auditor job completely
Minimum 1 year cashiering experience, preferably in a five star hotel
A good understanding of operational controls, cashier and practice
Computer skills (word processing, spreadsheet, and presentation software)
Working hours not fixed, must willing to work on shift, including weekend and holiday
Not opened for expats, Chinese ID only

Director of Food & Beverage Resume Examples & Samples

Establish, monitor and manage budgeted revenue and net operating income. Assures that the budgeting process is performed accurately and efficiently
Develop and implement action items and provide support and guidance in each restaurant/bar/outlet to achieve or exceed budgeted revenue and net operating income goals
Institute and monitor service and/or product upgrades in order to maintain the company’s competitive edge
Establish and enforce MHG/property specific Standard Operating Procedures
Promote guest satisfaction throughout the operation
Implement repeat guest recognition programs to build loyalty to the operation
Promote inter-company business relations and shares best practices
Distinguish us as the industry leaders that continually improve to maintain our cutting edge
Act as a liaison between the community and the Food and Beverage operation
Supervise and provide leadership to all Food and Beverage personnel
Respond to guest complaints in a timely manner
Work with other Executive Committee members and keep them informed of Food and Beverage issues as they arise
Coordinate and monitor all phases of Loss Prevention in the Food and Beverage department
Monitor quality of service and product
Ensure compliance with all local liquor laws, and health and sanitation regulations and all other Food and Beverage related life/safety and other legal compliance in accordance with federal and local laws
Two to three years experience in overall Food and Beverage operation as well as management experience
For Union properties only: Must possess a minimum of three (3)to five (5) years Hotel and/or Food and Beverage operational experience in a Union environment. Must have strong and proven knowledge and practice of Hotel Collective Bargaining Agreements (will be subject to a skill test during interview process)
Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations

Food & Beverage Administrative Assistant Resume Examples & Samples

At least 4 years of progressive hotel experience; or a 4 year college degree and at least 2 year of related experience; or a 2 year college degree and 3 or more years of related experience
Must be skilled in Windows and Microsoft Office with a high proficiency in Word and Excel
Must have a valid driver’s license in the applicable state

Food & Beverage Intern Resume Examples & Samples

Maintain open communication with client regarding orders in all premium dining areas
Assist with catering functions as needed
Uphold guest service standards. Investigate food quality and service complaints
Prepare various operational reports; keep records pertaining to sales and requisitions
Assist Premium Managers and Supervisors with data entry and administrative tasks
Exceptional presentation and communication skills
Exceptional organizational and project management skills
Knowledge of accounting policy and procedures
Familiar with standard food and beverage equipment
Exceptional Interpersonal and Customer Service skills
Self-Starter and able to work independently
Hospitality degree preferred
Ability to work cooperatively with others, and adhere to Company’s Service Standards
Strong leadership skills; ability to delegate and coach others
Ability to communicate job procedures and give clear concise instructions

Food & Beverage Administrative Assistant Resume Examples & Samples

Composes, transcribes and types correspondence, memos, reports and other miscellaneous paperwork
Prepares outgoing mail
Filing of correspondence, reports and departmental records in appropriate files
Responsible for all clerical functions required by the Director and Assistant Director of Food and Beverage including written and facsimile communication to internal and external contacts, prioritizing in coming mail, scheduling meetings and relaying messages
Process all department invoices in CBORD
Accurately file and preserve all department invoices
Purchasing all food products daily
Conduct necessary research to effectively resolve any discrepancies
Assist with routine MICROS programming, database maintenance, and end of month resets
Maintain associate files
Responsible for data entry i.e., sales reports, departmental financial reports, etc
Plans and devises layout of text, illustrations and designs for menu presentations
Utilizes desktop publications, graphics and computer software to create and print a variety of materials
Edits and reviews menus for accuracy and completeness
Role model the skills of guest service and interact positively through relationships with guests, coworkers, and supervisors displaying genuine concern and mutual respect for people’s needs
Prioritize and handle multiple tasks simultaneously
Associates degree in related field preferred
One year related experience required
Computer knowledge including full working knowledge of MS Office applications, Internet, Email and superior keyboard skills
Intermediate computer skills including word-processing, spreadsheets, database, and e-mail required
Superior organization and guest service abilities required
Must be able to effectively present information in one-on-one and group situations to guests and other associates of the company
Strong proofreading abilities
Understand the goals and vision of the organization, and demonstrate commitment to those goals in terms of individual and team performance

Assistant Director of Food & Beverage Resume Examples & Samples

Sets high standards and establishes demanding but achievable goals
Motivates performance, gives helpful feedback, reviews processes
Participates in schedule training and development programs provided by the hotel to improve self and department standards
Builds a strong team which works well together and which is mutually supportive
Deals effectively with underperformance
Sets and explains priorities
Behaves decisively, makes decisions as needed
Maintains balance and objectivity in face of conflicting priorities and demands
Sets priorities and organizes own work and work of others effectively
Takes personal responsibility, gets things fixed without delay
Effectively allocates resources and coordinates efforts of others to get the right job done
Assist organization of special events which affect your section

Food & Beverage Team Member Resume Examples & Samples

Welcomes guests and provides a high standard of bar service Contributes globally to guest satisfaction through the quality of his/her work and exemplary behaviour
Manages the bar
Vocational certificate or diploma in F&B, or barwork and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills and motivation
Guest oriented and service minded, with attention to quality
Sales oriented
Dynamic, autonomous and proactive
Very good presentation
Good physical condition, resistance in the stress
Mastery and practice of the receipts

Management Trainee, Food & Beverage Resume Examples & Samples

Management Trainee will embark on a 12 months structured training program in preparation for assuming a leadership role within the operational department of their choice. An individualized development plan based on his/her prior knowledge and exposure is created to map out rotations between the different roles in order to gain an in-depth understanding of all job functions
Upon successful completion of the 12-month rotation, the candidate will assume higher responsibilities in a suitable management position, serving an 18-month bond with the company
Diploma in Hotel Management or related disciplines
Fresh graduates with keen learning aptitudes are welcome to apply
Strong administrative skills, organized and meticulous
Excellent interpersonal and communication skills both written and verbal
Possesses a positive attitude, mature, highly initiative and a self-starter
Leadership ability, possesses drive and passion to serve others
Able to work on rotating shifts and flexible in terms of working hours
A good team player who is able to work independently and multi-task in a fast paced ever-changing environment
Proficient in MS Office Applications

Food & Beverage Cashier Resume Examples & Samples

Greets and acknowledges guests
Good communication skills; ability to communicate with guests and co-workers
Willingness to aggressively sell assigned items

Food & Beverage Coordinator Resume Examples & Samples

Strong business communication skills
Previous experience in a Food & Beverage / Kitchen environment
Must be highly Health & Safety conscience and actively involved in maintaining a safe work environment
Responsible for collecting, compiling, tracing, answering and follow up of all in/out internal and external correspondence

Assistant Food & Beverage Outlet Manager Resume Examples & Samples

Canadian Work Authorization required at time of application
Current Four Seasons managers may qualify for a Canadian Work permit based on an inter-company transfer
One or two previous years in a line, supervisory or assistant manager position in Food and Beverage
Requires a working knowledge food and beverage service, cost control, labour control, maintenance, merchandising, and accounting
Must have the ability to operate computer equipment such as squirrel, along with other food and beverage computer programs such as Open Table, Opera
An average 10 hour day scheduled days will vary based on business needs
Select, train, evaluate, lead, motivate, coach and discipline all employees in the Hotel's restaurant Yew and In-Room Dining area. to ensure that established cultural and core standards are met; daily activities and planning for outlet operation
The ability to be visible in operations, provide recognition, promote good public relations, handle complaints, concerns or special requests for guest, clients, and group contacts
Describe and ensure quality of all good items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch and dinner
Control labour and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control

Food & Beverage Cashier Resume Examples & Samples

At least 6 months of experience in an Food and Beverage outlet or similar environment
Be familiar with property features and local attractions to accurately respond to guest inquiries
Communicate with co-workers, managers and all guests, and to follow directions from Supervisors

Assistant Director of Food & Beverage Resume Examples & Samples

Select, train, evaluate, lead, motivate, coach, and discipline employees and managers in multiple Food & Beverage operations and outlets to ensure that established cultural and core standards are met. (20%)
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit. (20%)
The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons. (20%)
The ability to work closely with the Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price. (10%)

Director of Food & Beverage Resume Examples & Samples

Bachelor Degree in Culinary Arts, Hotel, Business administration or related field
At least 5 years of management experience at a property with banquet business, expertise in cost control, staffing allocation, and forecasting
At least 3 years of experience in the direction and management of employees and the overall knowledge of food and beverage preparation and presentation
Previous food and beverage experience in a major hotel/resort complex including the handling multi-unit food and beverage departments
Previous management experience working in an environment signatory to a collective bargaining agreement
Ability to attend company business in Las Vegas and other jurisdictions
At least 2 years of advanced wine and beverage service knowledge
Working knowledge of high quality OSE operation
Strong organizational skills and strong attention to detail with the ability to effectively meet established deadlines
Excellent interpersonal skills to deal effectively with guests, management, employees and other outside contacts

Food & Beverage Intern Resume Examples & Samples

Learn the company’s quality standards
Become familiarized with the day to day operations
Accurately reports tips and hours each shift using proper documents

Food & Beverage Intern Resume Examples & Samples

Assist guests efficiently, courteously and professionally in all F&B related matters
Maintain a high standard of service and quality delivery at all times
Exposure to daily operations of the F&B venue, by rotating within the different sections (Room Service, Main Restaurant, Patisserie, Banqueting)
Gain understanding of Micros, the menu and table positioning and develop the skills to serve the guests according to Sofitel standard
Study the guest satisfaction feedback via our VOG Platform, report on the results and make the essential suggestions on how to improve our services
Play an essential role in the improvement of the service quality

Associate Director of Food & Beverage Resume Examples & Samples

Seeks alternative forms of advertising and promotion including but not limited to electronic marketing and communication (website, e-mail, Facebook, Twitter)
Establishes and maintains annual revenue and cost projections which are to be reviewed and revised on a quarterly basis
Previous experience as Food and Beverage Manager
College education or equivalent, hotel or business administration degree preferred High School Diploma or equivalent required

Food & Beverage Coordinator Resume Examples & Samples

Performs administrative duties: reads and sorts mail and email, schedules appointments, makes photocopies, drafts correspondence, and sends faxes
Maintains the Director’s calendar, making all travel arrangements,
Answers telephone, provides information, and takes messages as required
Maintains highly confidential department, policy and team member information
Schedules meetings and appointments with other executives and departments
Ensure communication of department, property, and company information/announcements to all levels of the organization
Maintain F&B compendium
Prepare all paperwork for transfers, promotions, status changes, terminations
Track paperwork when routed for signatures
Routine follow-up with managers for collection of company-issued items from terminated employees
Track all movement on master compendium spreadsheet, showing open positions
Keep communication with HR staff on all movement for inclusion on Comp Committee agenda
Track management flex and sick time on master Flex Calendar
Assist management with time clock administration
Initiate, track and manage ordering and requisitions
Work with vendor sales rep on obtaining quotes for all non-food orders
Enter purchase requisitions for all small wares, equipment, menus, signage, etc
Order supplies for all outlets from Staples, Grainger and others as needed for general operating supplies
Routing tracking of hood wash drum orders, rotating cost centers appropriately
Keep department-wide first aid supplies ordered and stocked
Initiate, track and manage rental orders for kitchen equipment/small wares for marketing events
Work closely with Brand Marketing in all proofing stages of menus, website promotions and any restaurant signage, from beginning to final print
Work with Social Media coordinator on obtaining information from restaurants for various social and print media requests
Work with outlets and Brand Marketing on creation of table tents for all monthly food and/or drink specials (including taking photographs of items, in-house printing, cutting and laminating of same)
Communicate specials with Social Media coordinator
Support catering/banquets operation
Book all in-house meeting requests and create BEOs in Delphi
Weekly preparation of banquet gratuity tip report for Payroll
Daily distribution of new and revised BEOs
Preparation of buffet menu cards as needed for events
Rental of any small wares/linens/equipment needed for events
Prepare billing for Event Center show catering needs
Maintain BEO board for Director and Executive Chef with revised and new BEOs
Field calls from outside groups requesting parties inside restaurants; gather all initial details and hand over to appropriate restaurant manager/event coordinator
Submit position authorization requests for all outlets, as needed. Track same on master spreadsheet
Prepare master weekly management schedule, keep on top of staff to submit schedules
Respond to copier repairs and supply needs
Assist management team as needed with various requests (ex. back of the house signage for employee use, formation of service recovery emails, special-order item research, verbiage for progressive discipline forms, verbiage for performance reviews, etc.)

Food & Beverage Sales Executive Resume Examples & Samples

To work with the Outlet Managers in partnership to create a loyalty base of guests who become repeat and regular guests
To ensure effective working relationships and clear communication are maintained with all colleagues and leaders between departments
To work with the Outlet Manager to achieve or exceed all targeted objectives as it relates to our pillars (JDP, EES, LQA)
Maintain the contact with our F&B dining partnerships (Theatre, Open Table, Book a table, Living Social, Amazon local etc)
Maintain and maximize The Savoy outlets online content on all third party websites
Daily upkeep and performance of websites including brand.com, standalone restaurants, retail outlet and gift voucher websites
Online reputation management (Trip advisor, Booking.com, Yelp, Google +, Expedia and subsidiaries)
Competitive analysis
To ensure that all financial targets are achieved
Participating in monthly departmental meetings and trainings when required
To carry out site inspections of clients and potential clients, pre-booked or walk-ins
Must be aware of any procedures for any function reservations, changes or cancellations
Dealing with telephone and e-mail enquiries for the Outlet’s events
To sell the hotel facilities when associated with booking any Groups or Events
To ensure bookings are followed up on a regular basis
Proactively seeking additional business from existing clients
Responsible for re-booking annual clients and maintaining those relationships
Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises
To implement Fairmont service standards through disciplined administration of departmental Standard Operating Procedures
Adhere to all Savoy policies and procedures as outlined by the hotel
Be an active colleague of the Savoy team in our mission of ‘Turning Moments into Memories’ for our guests
To develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of Health and Safety standards.To respond to any changes in the department as dictated by the needs of the industry, department or hotel.To comply with local legislation as required
A minimum of 2 years experience in the London 5 star market working in the Groups & Events department is required
Food and beverage and banqueting operations knowledge are an asset
Knowledge of S&C is an asset
Knowledge of Open table and Bookatable is an asset
Familiarity with all social media
Outstanding communication skills, both written & verbal (multi-lingual necessary)
Proven organizational skills, works well on their own and under pressure. Able to set and meet deadlines with quality results
Excellent customer service skills, superior interpersonal skills, results-oriented and highly self-motivated
Advanced knowledge in Microsoft Word, Microsoft Excel, Spreadsheets, Microsoft Access, Microsoft PowerPoint and E-mail
Ability to read and interpret documents such as spreadsheets and accounting documents. Ability to write reports and correspondence
Knowledge of meeting space capacities pertaining to health and safety procedures and terminology of meeting room set ups

Walt s Food & Beverage Team Lead-seasonal Resume Examples & Samples

Consistently follow the guidelines and steps of the services cycle as outlined in the brand standards
Must be able to communicate and handle personnel issues and concerns with professionalism and confidentiality
Responsible for various administrative duties such as conducting inventory, nightly reports and paperwork

Ski Hill Grill Food & Beverage Team Lead-seasonal Resume Examples & Samples

Supervise all front of house staff in exceptional guest service along with efficient food and beverage operations
Maintain a safe working environment by adhering to safety policies and conducting regular safety meetings with staff
Ensure that direct reports adhere to uniform standards and are both professional and productive through their shift

Mgr-food & Beverage Resume Examples & Samples

Interview, hire, and train banquet staff. Provide leadership and coaching that develops team members. Provide effective and constructive discipline following hotel standards
Complete weekly schedules that meet the needs of our guests and maximizes efficiency while maintaining the standards of service
Ensures all functions are set and staff is prepared and organized before required time on BEO
Ensures proper setting of buffet tables and other food service tables
Inspects all table place settings, including linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive
Arranges for and ensures proper sequence of service for each event
Monitors all banquet team members to ensure all operating procedures are followed
Maintains clean and orderly back of the house, pre-function areas and storage areas
Supervises the handling, storage and security of all catering equipment
Inventories all china, glassware and silverware and works with Director of F&B to maintain adequate levels of necessary equipment. Order items where appropriate
Participates in weekly meetings with Catering Managers and Director of F&B to review all BEO’s and to ensure the needs of all clients are being met
Conducts regular meetings with Director of F&B and Catering Managers to continuously evaluate strategies and ideas for enhancements to benefit the guest’s experience
Maintains constant contact with kitchen staff to ensure complete effective communication between food production and service
Maintains constant contact with guests or on-site contact to ensure all expectations are being met or exceeded
Ensure staff training programs are implemented and measured regularly. Create a culture of constant improvement and knowledge growth
Communicate daily with team members through daily huddles and one on one engagement
Schedule regular department meetings to discuss all aspects of operation with team and to provide a forum for staff to provide feedback and to discuss any significant issues
Perform yearly reviews for all team members providing positive and constructive feedback. Provide team members with information that enables them to grow and improve
Manage labor costs and ensure payroll is reviewed and finalized per company plan
Responsible for inventory of all linen and placing order to ensure all event needs are being met
Plan and maintain a cleaning schedule on an annual basis that targets each area of banquets in order to maintain highest level of cleanliness
Plan and maintain a regular maintenance schedule that encompasses opportunities to perform large repairs or maintenance in conjunction with engineering
Assist in the planning and development of all menus and pricing
Provide employee list and hours to accounting for gratuities distribution
Monitor daily input of covers and allocations to ensure revenues are distributed accurately to accounting
Role model highest levels of hospitality and service to all guests in order to establish the acceptable standards for all team members
Provide assistance and leadership in hotel Outlets when available. Work in unison with F&B managers and supervisors to form a cohesive and effective team that supports all aspects of food and beverage
Participate and provide input towards F&B marketing activities
Work closely with Food and Beverage Director and attend weekly departmental meetings prepared to discuss current business and opportunities

In-room Dining Food & Beverage Attendant Resume Examples & Samples

Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista if required
Flexible to work various shifts on a 24/7 roster (Day shifts between 6am-11pm or overnights from 11pm-7am)
RSA card

Food & Beverage Waiter Allround Resume Examples & Samples

Able to also work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
Excellent in Dutch and English language both spoken and written
Flexible attitude and willing to assist in other departments

Food & Beverage Sales Manager Resume Examples & Samples

Interact with clients, owners and suppliers to promote Food and Beverage and hotel
Communicate with target customers and manage guests relationship
Contribute to the selling strategy of the hotel and manage the departments to increase outlets awareness
Understand the competitive marketplace and implement approaches to ensure the hotel stays competitive in the local market
Maintain and update Food and Beverage guests database
Work effectively to build relationships with colleagues in the hotel
Create and implement effective marketing schedules of Food and Beverage activities
Evaluate marketing promotions and produce monthly reports
Strong leadership skills that motivate the Food and Beverage team to perform beyond expectation
Strong analytical skills to understand and respond to key business indicators and competitive trends
Desire to coach selling techniques to their team
Tertiary qualifications, or other collegiate-level degree, preferred

Food & Beverage Operative / Kelner / ka Resume Examples & Samples

Manage an efficiently operated conference & banqueting shift that is in accordance with the agreed standards and regulations
Use every possible opportunity to gain knowledge in all areas of C&B supervision
Passion for delivering exceptional levels of guest service
At least communivative English

Food & Beverage Cashier Resume Examples & Samples

Record all takings from Food and Beverage cashiers envelopes on a daily basis
Ensure all takings are handed to the General Cashier in a timely manner
Produce daily cash and ledger reports
Understand the food and beverage services being provided, including any promotions
Execute on tasks/requests as instructed by the Finance Manager and/or General Manager
Previous Accounts/Finance experience in a high volume department, preferably within a hotel environment

Food & Beverage Resume Examples & Samples

Maximise all Food & Beverage and conference and banqueting revenue opportunities
Assist in reviewing forthcoming business plans, identify gaps and ensure proactive measures to fill capacity and meet set targets
Contribute to the selling strategy of the hotel, and manage the departments to achieve that strategy
Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
Ensure the Team is developed effectively and generate a culture of high quality standards and pro-active selling
Manage an events schedule to maximise yield
Focus on a consistently executed up-selling approach
Build strong relationships with customers to fully understand their needs
Arrange and carry out Hotel show rounds
Ensure the complete administration and execution of all planned events
Participate in hotel promotional activities
Good organisational and administration skills
Arabic Speaker is advantages
Demonstrated previous experience working in the Food & Beverage and Conference and Events function
Demonstrated previous experience supervising a team
Knowledge of the hotel property management systems

Director, Brands Food & Beverage Development Resume Examples & Samples

BA/BS/Bachelor's Degree in Interior Design and significant Food & Beverage management related experience
Minimum of 8 years Restaurant Design experience, of which at least 6 years should be in a Senior Food & Beverage Design Management role
Ability to think creatively and pair design ability with Food & Beverage operations experience
Ability to convey mood and setting through selection and use of imagery
Excellent visual, written and oral communication skills, ability to interact with and persuade individuals at senior levels and actively participate in meetings and group discussions
Ability to deliver presentations in a concise, well-organized manner
Ability to adapt to extensive travel or schedule changes (travel 30% of the time)
Proficient in Microsoft Word, Excel, and adept at PowerPoint (Access preferred)
Absolute discretion and confidentiality regarding sensitive information

Director, Brand Food & Beverage Development Resume Examples & Samples

A minimum of eight (8) years of Restaurant Design experience, of which a minimum of six (6) years should be in a Senior Food and Beverage Design Management role
A minimum of six (6) years of experience at the Director level
Ability to think creatively and pair design ability with Food and Beverage Operations experience
Knowledge of Food and Beverage Operations, including supervisory aspects, service techniques, and current Food and Beverage trends and concepts
Proficient in Microsoft Word, Excel, and PowerPoint
Ability to work well under deadline pressure and/or travel
Ability to adapt to extensive travel or schedule changes
Ability to travel up to 30% of the time
BA/BS Bachelor’s Degree in Food and Beverage Management or a Culinary Degree
A minimum of ten (10) years of professional experience
A minimum of eight (8) years of experience at the Executive level
Experience in and knowledge of Hotel Design
Global Food and Beverage Operational Management experience
Proficient with Microsoft Access

Director of Food & Beverage Resume Examples & Samples

Manage all outlet, culinary, and banquet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
Ensure team members have current knowledge of outlet, culinary, and banquet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events

Director of Food & Beverage Resume Examples & Samples

Ensure consistent brand service standards are delivered in every area
Be aware of trends and propose ideas to build the range and quality of food and beverage within the hotel
Set achievable budgets and other short- and long-term functional goals
Exceptional communication skills and the leadership capability to create a winning team

Director of Food & Beverage Resume Examples & Samples

Plan and direct the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation
Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments such as room service, restaurants, banquets, kitchens, stewards, etc
Implement effective controls of food, beverage and labor costs among all sub-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses
Assist the departmental managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotions. Maximize food and beverage department profitability
Regularly review and evaluate the degree of customer satisfaction of the individual outlets, including banquet service, to recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a a change in competitive environment requires such changes. Investigate and resolve food quality and service complaints
Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc
Insure compliance with all Hilton Hotels Corporation policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations
Hire, train, supervise, develop, discipline and counsel all food and beverage management team members according to HHC policies and procedures
Other duties as assigned by management

Assistant Director of Food & Beverage Resume Examples & Samples

Minimum 2 years work experience as Assistant Director of Food and Beverage or Senior Restaurant Manager in large scale hotel or F&B operation
Excellent operational, administrative and interpersonal skills
Solid banqueting experience would be an asset
Eligible to work in Hong Kong by holding valid employment visa or Hong Kong Identification Card

100

Assistant Director of Food & Beverage Resume Examples & Samples

To ensure prompt, efficient and courteous service, to monitor and analyze levels of guest satisfaction, to exceed guest satisfaction & to maximize return guests
To set and maintain service standards, to lead the team, to motivate employees to coach, counsel, discipline employees, to determine priorities, set goals, and follow up, to monitor attendance, shift rosters, to participate in selection of staff, to conduct performance appraisals, to identify and analyze problems and develops solutions
To conduct orientation & induction of employees, annual Training plan, to conduct technical job knowledge training
To attend Dept. Meetings, to conduct daily briefings, to provide feedback to management
To monitor and control productivity, to practice cost containment, to prepare accurate monthly forecasts of covers, revenue, and expenses, GOP, to prepare budgets for operating equipment, CAPEX
To monitors grooming & appearance standards of employees
To ensure effective up selling, optimizes opportunities for marketing the outlets, conducts sales calls, control quality of merchandising displays, to provide ongoing guidance and support for all departmental staff in the day-to-day planning and execution of assigned tasks, to assist Director of Food and Beverage in controlling and analyzing on an on-going basis for the following
To ensure quality levels of product and service, guest satisfaction, merchandising and marketing operating costs
To ensure optimum performance in specific areas as assigned in the above areas
To establish good relationship with employees
To respect and treat employees fairly
To handle, under the guidance of the Director of Food and Beverage, responsibilities such as hiring specific levels of employees, employee orientation, job performance appraisal, coaching to ensure appropriate staffing and productivity
To have a thorough knowledge of the market situation in terms of business mix of competing hotels, their pricing structures, sales strategies, future hotel planning
To liaise with the Director of Food and Beverage, as regards to F&B pricing, granting of F&B related concessions and menu planning as dictated by existing market trends
To provide input in relations to decorations and theme ideas to continuously enhance the execution of events
To monitor the assignment of function room space for catering events, both tentative and definite, and ensure that information is accurate, complete and up-dated
To conduct a monthly and quarterly review and up-date function space bookings related to catering events in coordination with concerned staff
To monitor tentative bookings placed by all sales staff and regularly check on developments of its status
To assist the Director of Food and Beverage in the compilation of new menus and beverage lists
To oversee the preparations, presentations and service of all Food and Beverage products to ensure highest standard of quality at all times
To assist the Director of Food and Beverage in all administrative duties, including, but not limited to: Departmental Checklists, Departmental Reports
To assist in the preparation of the hotel’s strategy plan, marketing plan, goals program and budgeting for the Catering & Convention Department
To inform the Director of Food and Beverage on a daily basis of all relevant information in operational and personal matters, including information, which does not require his/her action
To up-date and maximize usage of Sales and Catering programme and subsequent up-dates to software in coordination with the Director of Sales & Marketing and EDP
To attend and contribute to the weekly Food and Beverage meeting
To assume the responsibilities of the Director of Food and Beverage in his absence
To perform related duties and special projects as assigned by the Director of Food and Beverage
Experience: Minimum five years’ experience in a similar capacity for a luxury or ultra-luxury property
Education: College degree or equivalent work experience
Technical Skills: Prior heavy exposure to banquets, room service and dining room operations; thorough knowledge of first class food and beverage operations; thorough knowledge of imported and domestic wines; thorough knowledge of budgeting; ability to plan, implement and design operating standards and procedures; ability to effectuate quality and quantity control standards; ability to understand a financial statement and react to it; ability to establish annual objectives for the division and each management member of the team; ability to be resourceful, creative and maintain flexibility; ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired ends; ability to add and subtract three digit numbers; ability to perform mathematical operations with units of measure including, but, not limited to dollars, cents, feet, inches, cups, pounds and ounces; ability to access, input, analyze and retrieve information from computers; ability to maintain excellent relations with staff; ability to maintain staff and guest confidentiality at all times; ability to accept responsibility for actions of others; ability to manage by example; exceptional oral communication skills to ensure ability to negotiate and persuade guests and staff to achieve results beneficial to operation of hotel; ability to converse calmly with irate guests, superiors and subordinates in sometimes intense emotional situations; ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions; ability to memorize, recollect and quickly retrieve dates, names, times and other data; ability to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions; ability to participate in (and lead when necessary) all departmental and hotel-wide meetings

101

Director of Food & Beverage Resume Examples & Samples

Guaranteeing a high quality service standard in all the above mentioned department
Responsibility for the business success of all these departments
Development of your teams for creating moments of more for our guests and our employees
Experience in a comparable position, preferably gained in the Middle East
Superior professional knowledge, persuasive administrative skills as well as distinctive leadership competences and assertiveness

102

Food & Beverage Administrator Resume Examples & Samples

Maintain organizational systems and structure for the F&B Administrative office
Provide administrative support to Director, F&B
Assist with Executive administration
Provide desktop publishing support to the F&B division
Ensure Fairmont Standard compliance
Liaison between F&B operations and PR/Marketing
To complete assigned projects as required
Promote a safe and healthy work environment for the department
Actively participate in The Fairmont Chateau Whistler’s environmental program and department specific initiatives in working towards sustainable operations
Administrative/coordinator experience is preferred
Minimum 2 years Food and Beverage operational experience (in any capacity)
Degree/Diploma in Hotel or F&B Management is an asset
Exceptional computer skills (Excel, MS Office Software, Delphi, PM, PageMaker 6.5, MS Publisher, Illustrator, PhotoShop, FrontPage knowledge is preferred.)
Property Manager and Delphi knowledge is an asset
Excellent interpersonal and communication skills (both written and verbal)
Analytical and detail-oriented
Business acumen: understanding of hotel financial reporting structure
Versatility/flexibility/stress management skills
High levels of trust and confidentiality

103

Director of Food & Beverage Administration Resume Examples & Samples

At least 6 years of Hospitality experience in a similar environment
At least 3 years of Food & Beverage management experience
At least 2 years of classroom facilitation experience
Ability to effectively communicate the importance of internal guest service and display ability to communicate professionally and efficiently to all departments as needed within the property and Company
Ability to work in a fast-paced and stressful environment, maintaining a proper mental attitude to deal effectively with guests, management, and employees
Ability to access all areas of the facility, stretch, bend, kneel carry and lift items, and maintain the mental and physical stamina to work extended shifts and days
Strong training, coaching, strategic planning, project management skills, and superior decision-making while managing multiple priorities
Working knowledge in Microsoft Office

104

Manager Operations, Food & Beverage Resume Examples & Samples

Takes proactive approaches when dealing with employee concerns
Extends professionalism and courtesy to employees at all times
Ensures all team members meet or exceed all hospitality requirements
Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

105

Director of Food & Beverage Resume Examples & Samples

Supervise all F&B personnel
Prepare the F&B budget and monitor department performance with respect to the same. Perform any necessary follow-up, including forecasting
Work with other Executive Committee members and keep them informed of F&B issues as they arise
Coordinate and monitor all phases of Loss Prevention in the F&B department
Cooperate in menu planning and preparation
Ensure timely purchase of F&B items, within budget allocation
Oversee operations of the employee cafeteria
Ensure departmental compliance with SOP’s
Attend and/or conduct departmental and hotel training (CARE, One to One), etc
Conduct and/or attend all required meetings, including pre-convention and post-convention meetings
Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner

106

Director of Food & Beverage Resume Examples & Samples

Lead and manage the day to day operation of the Food & Beverage department ensuring all service standards are consistently followed
Offers professional, friendly and engaging service on a consistent basis
Cognizant of current market trends with the ability to introduce new food and beverage; products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market
Closely monitors on a daily, weekly and monthly basis the financial performance of all outlets providing solutions to improve problem areas and assisting in implementing corrective measures
Establish monthly reporting system to monitor Key Performance Indicators, operational expenses, project updates, activities and other related tasks
Prepare annual budgets and marketing plan, taking ownership for the Food & Beverage division
Implement effective control of food, beverage, labor and operating expenses
Ensure that staffing is maintained at an appropriate level to match business demand
Participate in the formulation of strategic business plans for the hotel

107

Assistant Director of Food & Beverage Resume Examples & Samples

Assist the Director of F&B to plan & execute the entire operations of the different F&B Outlets
Responsible for overall supervision, planning, controlling and coordination of all activities of the F&B Outlets
Prepare and work on the annual financial budget and review & analysis of P&L
Ensure that profit margins are maintained, agreed costs are not exceeded through effective control systems and menu costing
Assist the Director of F&B in sales promotion by organizing events and food festivals for the assigned outlet
Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization’s policy
Ensure to continuously delight the customers by offering trend setting and innovative products and services
Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork
Achieve guest satisfaction and organizational profitability through effective utilization of all resources

108

Asst Director of Food & Beverage Resume Examples & Samples

Supervising the levels of products and service, guest satisfaction, operating costs and hygiene
Co-ordinating and supervising the preparation, presentation and service of food and drinks to ensure the highest quality at all times
Supervising, co-ordinating pricing and preparation of menus, beverage and wine lists
Conducting frequent Food and Beverage meetings relating to, but not limited to, the following: overall Food and Beverage financial results and profitability, projected business, operations results and problems, new policies, quality improvement, sales improvement and productivity improvement
Recruitment, training and coaching of employees to enhance performance
Demonstrating an awareness of health and safety policies and procedures
In the absence of the Food and Beverage Manager, take responsibility for the Food and Beverage operation
Minimum two years experience in a similar position in a property of similar size
A recognized professional qualification would be an asset
All applicants must be able to work varying shifts including weekends and bank holiday
Candidates must be eligible to work within the EU to apply for this position

109

Director of Food & Beverage Resume Examples & Samples

Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
Preserve excellent levels of internal and external customer service
Establish targets, KPI’s, schedules, policies and procedures
Report on management regarding sales results and productivity
Good command and understanding of the latest culinary trends and presentations

110

Director of Food & Beverage Resume Examples & Samples

6 years or more of progressive hotel Food and Beverage experience (typically with Hyatt)
At least 5 years experience in a senior role in a food and beverage environment
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills

111

Casual Food & Beverage Associate Resume Examples & Samples

A Casual position based at the Liverpool Marriott HotelCANDIDATEPROFILE
Previous experience working within a similar environment preferred
Strong Team Player
Highly motivated
Health and safety
High standards of personal appearance
2) To ensure the highest levels of customer care are provided whether in the public eye or back of house areas
3) To ensure food orders are taken correctly; processed accurately and appropriate payment is received
7) Complete check of area of work prior to opening for cleanliness, correct set up & mis en place in place
10) To follow correct procedures when answering the telephone & welcoming guests into your area of work
11) To be fully aware of the Health & Safety Policy, Accident Reporting Procedure, Maintenance fault reporting procedure and the Fire Procedures for your department
15) To set up function and meeting rooms to specification and standard as to meet the guests’ requirements

112

Food & Beverage Team Lead-foh Resume Examples & Samples

Works on the floor in the restaurant, exceeding guest satisfaction as well as completing management reports pertaining to, tip disbursements and recording, scheduling, ordering products and equipment, inventory and keeping daily logs
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Fill in where needed to ensure guest service standards and efficient operations
Ensure all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
Oversee and ensure that restaurant policies on employee performance appraisals and feedback are followed and completed on a timely basis
Intermediate skier/rider skills preferred, not required&#96

113

Food & Beverage Team Leader Resume Examples & Samples

Meals on duty
Uniforms and dry cleaning
Accor Employee Bonus Scheme

114

Assistant Director of Food & Beverage Resume Examples & Samples

College degree, 4 years, preferable studies hotel/restaurant management, business administration
Prefer minimum one year line employee experience (cook, server, host etc.) Require year manager of assistant manager experience in one of the following areas : Room Service, Stewarding, Banquets. Require two to three years restaurant management experience at department head level
The ability to forecast necessary staffing and its related dollar expenditure to get the job done
The ability to assist Department Heads in developing job descriptions and reviewing them periodically to ensure their continuing understanding and acceptance
The ability to review performance with every Department Head on an annual basis
The ability to ensure that Department Heads convene with their employees to ensure total knowledge as to all menu items, how they are prepared, what ingredients are used, etc. and total knowledge of wine list
The ability to work in co-operation with the Chef and Sous-Chefs to ensure top quality and fair prices, and to see that below standard items are never accepted or served
The ability to keep the waste factor in the hotel at a minimal level
The ability to ensure that Department Heads maintain inventories and par stocks
The ability to ensure that all equipment is kept in perfect working condition. 11.- Reports any deficiency to the proper department
Financial knowledge must have working knowledge of Profit and Loss statement
Must be able to calculate and control Food and Beverage cost
Ability to budget and control expenses Ability in all facets of Human Resources nature
Interviewing, evaluating, discipline, termination
The ability to handle all guest complaints in the food and beverage area and is charge of obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develops new techniques of service towards maximum guest satisfaction at minimum operating costs

115

Director of Food & Beverage Resume Examples & Samples

Daily operations with a hands‐on approach with a passion to please guests
Directing and managing all group, transient, and event and party activities to maximize revenue for the F&B department
Developing and administering F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses
Surveying, reviewing and analyzing competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence
Ensuring appropriate hiring, training, motivating, coaching, counseling and developing of department’s team members
Ensuring guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance

116

Cashier Food & Beverage Resume Examples & Samples

Set up cash drawer at beginning of day or shift
Accurately operate cash register by entering proper prices for all food items, take payment from customers, and return proper change
Answer a variety of customers' questions, referring to senior staff members for assistance if appropriate
Perform other food service tasks as assigned, such as drink or food service, condiment set up, table clearing, etc

117

Food & Beverage Team Leader Resume Examples & Samples

Assist management control costs such as wages and beverage
Lead and develop the food and beverage team, including on the job
Training and coaching of staff
Be passionate about Food & Beverage
Excellent understanding of cocktails, wines and spirits

118

Food & Beverage Resume Examples & Samples

Working knowledge of computers, to include word processing and spreadsheet applications, and point of sales programs
Must display an ability to be able to communicate with other departments including Sales and Catering, Housekeeping, Banquets, Culinary, Beverage and Stewards
Minimum of 5 years Room Service Supervisory experience preferred

119

Food & Beverage Resume Examples & Samples

The Pool Supervisor will be required to oversee the Pool area as well as the management of the pool staff
Responsible for managing and supervising pool area
Responsible for inner workings of pool kitchen and bar
Responsible for staff management
Responsible for orders related to Bar (alcohol) and internal needs (condiments and various products)
Motivating and training of staff to meet the required standards
Ability to work weekends/holidays/evenings
Cash handling experience required
Previous related experience required
Eligible to serve alcohol
Ability to communicate in basic English
4-year degree preferred
Strong verbal communication skills required

120

Food & Beverage Resume Examples & Samples

Language and ability to read and write with a high degree of effectiveness in English
Prior cash register and cash handling experience preferred but will train
Must be able to bend, stoop, squat and stretch to fulfill daily tasks

121

Food & Beverage Resume Examples & Samples

Responsible for correctly handling cash, credit and comp procedures and properly completing paperwork. Responsible for taking telephone orders from guests
Answering telephone orders from hotel guests in accordance with Room Service Standards of Service Manual. Suggests additional services. Up sell
Ensure Amenities are properly logged in the computer and sent on time
Follow directions from Manager at all times
Keep record of wine sales to ensure proper ordering is done daily
Essential communication with Culinary Team to ensure proper time quote is given to guest
Input “Get to know your Guest” profile notes in Opera weekly

122

Food & Beverage Coordinator Resume Examples & Samples

Oversee all correspondence, communication and printed materials being used from the F & B administration office to ensure accuracy and clarity
Acts as a liaison between all other departments and the F & B management team, communicating information about Human Resources needs, Catering and Sales requests and last minute information
Work closely with the Assistant Director, Food and Beverage, both prior to and during all F&B related promotions including such events as Mother’s Day, Easter, Winemaker’s Dinners, World of Chef Series Promos
Development of a critical path for each event
Menu design and production
Poster/flyer design and production (with the use of the Quark Program)
Creation of promotional letter/mailings as necessary
Distribution of related information to staff
Planning and communicating with various suppliers and soliciting sponsorship for events and promotions
He/she will be fully involved in the budgeting and forecasting process with the guidance from the Director of F & B and the Assistant Director of F & B
Compile and maintain mailing lists for various outlets, promotions etc
Maintain liaison with printers/designers as required to initiate special projects. Ongoing contact with same to ensure accuracy and expedite final project
Write, research and prepare reports, documents, menus and letters
Coordinates the Director’s daily schedule of meetings and appointments
Coordinating the creation and disbursement of programs, acting as liaison for corporate office-initiated projects
Micros 9700 programming, troubleshooting & dispatching and printing monthly reports etc
Update and produce all menus for the food and beverage outlets
Assist Outlet Managers with various projects and promotions taking place in the hotel
Create and maintain a comprehensive and organized filing system (both hard copy and computerized) for use by the entire F & B administration office
General maintenance of office supplies, equipment etc
Support festive season by coordinating mailing lists, distribution, creating menus, booking entertainment, hiring staff, printing of brochures, coordination of mailings, all within the pre-determined budget reply to guest inquiries, record reservations and providing information to internal and external guests. Create and distribute final analysis of entire season in a comprehensive report
Organizing training needs for all F & B departments
Assistance in restaurants/bars as necessary
Other job related duties as assigned by the Food and Beverage Director
Knowledge of Windows, MICROS POS system an asset
College or University education, preferably in Hospitality, Administration or Communication
Food and beverage experience required with a strong interest in a professional food and beverage environment
Able to work independently and must be multi-tasked
Thoroughly organized and motivated individual, a self-starter

123

Food & Beverage Team Member Resume Examples & Samples

Maintain high standards of cleanliness in the food and beverage areas
Maintain exceptional levels of Customer Service
Serve food and drink (please note to comply with local licensing legislation applicants must be over 18)
Clear tables
Moving furniture to set up function rooms
Strive to achieve departmental targets as part of the team
Be able to work unsociable working hours

124

Food & Beverage Resume Examples & Samples

Oversee entire Room Service, Cent’Anni, Private Bar, and Pool operation. Responsible for ensuring maximum guest satisfaction and dining pleasure by constantly and consistently maintaining a high level of service and correct operating procedures. Coordinating with other departments for amenity packages and special guest needs
Develops program for special guest functions in suites, hospitality and guest rooms
Responsible for all administrative duties including staffing, hiring, training, discipline and development
Supervise, schedule and direct all Room Service, Cent’Anni and Private Bar personnel
Directly responsible for all food and beverage operations in assigned area to include suites, rooms and Cent’Anni
Inspect staff as to uniforms, cleanliness, identification, etc
Order supplies to ensure proper par levels
Ensure a safe working environment for employees and guest and Employees
Supervises All Room Service, Cent’Anni and Private Bar employees
Managing and supervising pool area
Scheduling of staff
Payroll
Part of hiring process for staff with HR and FB Director
Participate in P&L
Monthly inventory of liquor and wine
Attend Weekly manager meeting and FB meetings
Food Handler's Card required

125

Assistant Food & Beverage Outlet Manager Resume Examples & Samples

Select, train, evaluate, lead, motivate, coach, and discipline all employees in the hotel’s all-day or fine dining restaurant to ensure that established cultural and core standards are met; daily activities and planning for outlet operation
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner
Comply with four seasons’ work rules and standards of conduct

126

Food & Beverage Associate Resume Examples & Samples

Hygiene procedures
To work as directed by the Supervisor /Senior supervisor /Manager
4) To ensure all food & beverages are served efficiently and in accordance with the set standards and time scales and buffet services are kept in pristine condition and fully replenished
5) Be able to recommend knowledgeably menu items, accompaniments, beverages & wines
6) Complete all required opening and closing procedures as per side work schedule
8) Ensure work area is kept clean & tidy at all times during service and ensure the cleaning rota is followed
9) Ensure work area is properly prepared for the next shift before leaving your shift
12) To ensure all comments, compliments & complaints are passed to the senior person on duty in your department
13) To co-operate with other departments thereby ensuring a harmonious working environment and maximising efficiency
14) To ensure each even runs smoothly through efficient preparation
16) Ensure floats are counted and balanced at start and end of shift and they are secure at all times. Blind Banking

127

VP, Food & Beverage Resume Examples & Samples

10+ years of Executive/Senior Management experience in food and beverage role
Thorough understanding of the restaurant business from an operations perspective
Proven experience negotiating and determine client and customer needs
Managing multi-units and multi-channels
Experience in balancing company business needs against client and customer requests
Ability to lead, develop and support field culinary, field managers, Regional Managers
Ability to foster teamwork and exploit best practices across subsidiary
Proven ability to convert strategic initiatives into working concepts, processes and practices
Knowledge of food trends and equipment (state of the industry)
Experience in the process of creating and implementing new concepts in a food service
Knowledge and proven ability to comply with regulatory agencies
The ability to lead, motivate, teach, and nurture BOH Staff
Excellent people service and interpersonal skills, providing service and best practices
Streamlining processes without compromising the business and its policies and procedures
Accomplishing projects, project management, time management and collaboration skills
Highly proficient in Word and Excel, general computer software

128

Food & Beverage Resume Examples & Samples

Ability to perform intermediate math
High School Education, two years of college or equivalent
Minimum of 3 years Room Service Supervisory experience preferred
May require bending and reaching in areas from floor level to 6 ft. high
Requires pushing, pulling and maneuvering Room Service carts weighing up to 70 lbs. For extended periods
Requires the ability to distinguish letters and symbols
Requires the use of office equipment such as computers, typewriters, telephones, beepers, calculators and copiers
Work is performed in an area, which may be unusually hot, cold, noisy and smoky
Constant contact with staff and guests

129

Food & Beverage Resume Examples & Samples

Ensure all setups are ready for service according to standards
Assist service to colleagues in completing pre-shift duties; including polishing all serving trays, setup of the pass area for dinner service, polish buckets and additional side duties as outlined in the pre-shift duties list
Assist staff in delivering a flawless dining experience, consistently providing exceptional food, superlative service, elegant decor and exquisite presentations
It is the Server Assistant’s position to assist the service team in upholding these standards and see them through time after time
The Server Assistant is responsible for communication through the kitchen to the Front of House staff and vice versa
Assist service colleagues in breakdown and clean-up of service areas; i.e. all coffee and espresso service replaced and cleaned, all pass items placed in storage areas, service trays cleaned and stored, pass area neat and tidy for next day's service
This candidate must be highly motivated, energetic, and possess great communication skills
Previous Experience required
Ability to carry heavy loads
Ability to deliver food and/or drinks to the table
Ability to clear, clean and reset tables
Ability to help server when servers are in need of assistance
Ability to take on cleaning projects
Ability to take initiative in service steps and/or cleaning/clearing
Must have superior guest service abilities as well as complete understanding of California serving guidelines
Must be able to work late night shifts when requested

130

Food & Beverage Sales Coordinator Resume Examples & Samples

Actively participate with the food and beverage leadership team in creating food and beverage programs
Direct efforts to achieve the targeted group and individual covers for the Hotel’s restaurants and bars
Maintain relations with the patrons of the Hotel’s restaurants and bars
Follow up on business leads
Conduct sales calls in accordance with established plans and reports productivity
Coordinates with the operations team to ensure the delivery of the Raffles service promise

131

Director of Food & Beverage Resume Examples & Samples

Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
Assist in the preparation , successful implementation and execution of the annual Food & Beverage budget, capital plan and strategic projects
Ensure the effective utilization and productivity of all employees including staff planning, hiring, training and development
Lead and support all Food & Beverage departments to ensure that superior service standards and financial and operational targets are achieved
Will lead the process of developing new Food & Beverage outlets and offerings
Drive innovative menus, wine lists, specifications and standards for all Food & Beverage operations
Develop and implement innovative promotional and sales events by constantly seeking out creative ways to improve service and increase business volume
Lead and manage the day-to-day operations of the Food & Beverage Division ensuring the highest level of service and guest satisfaction is achieved
Implement effective control of food, beverage, labour and operating expenses throughout the Food & Beverage division
Develop and maintain close and effective working relationships with all supporting departments
Ensure a clean and safe working environment, with continual emphasis on promoting health and safety
At least 5 years previous experience in all facets of hotel Food & Beverage operations including a minimum of three years as a Director of Food & Beverage within a luxury hotel environment is required
An undergraduate or hotel management degree or Food & Beverage certification is required
Demonstrate a proven track record of high guest service ratings and employee satisfaction levels in a multi faceted Food & Beverage operation
Demonstrated leadership and coaching skills with the ability to develop highly motivated teams
Demonstrate a solid past record of successful financial management in food and beverage
Demonstrate creativity in menu and concept development
Be a highly effective leader, possessing a high degree of interpersonal and problem solving abilities
Work well under pressure in a fast paced environment and work cohesively as part of a team
Ability to focus attention on colleague needs and demonstrated sound human resources practices a must
A high degree of professionalism and administrative skills are critical
Demonstrated strong presentation skills to investors/owners is required
Excellent communication skills; both written and verbal required
Experience with Microsoft Office productivity tools and Micros POS systems an asset
Must be able to work additional hours including weekends and public holidays

132

Food & Beverage Controller Resume Examples & Samples

Consistently offer professional, engaging and engaging service to support colleagues as they perform their roles to Fairmont’s exacting standards
Monitor and control all procedures that affect the receipt, distribution, sale and general controls of food and beverage product to ensure that all associated functions are executed according to the Fairmont’s policies and procedures
Coordinate, attend and monitor all food and beverage inventory counts to ensure accuracy
Manage the database for Food and Beverage inventory stock, including up-to-date pricing
Manage the cost allocation transfer system for Food and Beverage supplies
Cost all food and beverage items and, where practical, input these costs into the point of sales system and generate monthly potential food and beverage reports
Price all food and beverage storeroom requisitions and prepare monthly calculations for food and beverage costs and storeroom variances
Prepare menu costing in order to establish competitive menu prices
Constantly monitor all food and beverage controls to ensure compliance with Fairmont’s policies and procedures
Ensure proper storage and issuance of all Food and Beverage items
Summarize transactions for each financial period close
Establish and monitor operational controls in Banquets and food and beverage outlets
Prepare food and beverage reports as requested by management
Monitor and record all house account meals and entertainment expenses and report any instances of non-compliance to the Director of Accounting
Perform any other spot checks as prescribed in the food and beverage manual
Maintain a close working relationship with the Director of Food and Beverage, Executive Chef and Director of Purchasing and advise of potential problems or opportunities to improve the controls in their areas relating to food and beverage
Maintain compliance with Fairmont corporate, and food and beverage policies and procedures
Attend Food and Beverage meetings as required
Perform other function related duties as assigned
A minimum of 2 years Food and Beverage Control experience, preferably in a luxury hotel environment
An undergraduate degree in Accounting, Business or Hospitality Management or a related field is strongly preferred
Proven knowledge of standard food and beverage control policies and procedures is required
Proven ability to perform role in a fiscally prudent and organized manner is required
Proven effective analytical and problem solving skills
Ability to work extended hours to accomplish all responsibilities and tasks is required
Must possess a high degree of professionalism and personal integrity
Strong leadership skills with a proven ability to motivate employees
Must be highly computer literate in MS Word and Excel; experience with Birchstreet is preferred
Proven multitasking experience, the ability to work independently using one’s initiative in a results driven environment and the ability to work cohesively as part of a team is required

133

Administrative Assistant Food & Beverage Resume Examples & Samples

Adheres to all Pinnacle guest service requirements
Performs data entry including adjusting payroll in the AS/400-KRONOS system
Compiles information and creates reports necessary to comply with Colorado Gaming TIPS compliance and alcohol related incidents internal controls
Tracks team member attendance and produces reports for the Beverage Manager
Tracks beverage sales and compiles report on sales
Performs filing and maintains files in an orderly fashion in cabinets
Tracks special events and performs data entry
Generates overtime and status reports for leadership support to adhere to Pinnacle policies
Proficiency in the English Language including good grammar and spelling skills
Ability to type 60 wpm corrected
Basic office skills including computer knowledge and experience in beverage department operations or equivalent
Must have a sense of organization and prioritization
Able to perform in a fast-pace environment and thrives on deadlines
Ability to work collaboratively and effectively with Team Members at all levels of the organization and Leadership
High School graduate or equivalent with an elevated level of education and communication preferred
Prior exposure to high volume, multiple outlet food & beverage operations preferred
Previous experience in a Hospitality-related field is strongly preferred
Ability to maintain a valid Driver's License for limited travel as needed

134

Food & Beverage Trainee Renaissance Barcelona Hotel Resume Examples & Samples

Address guests' service needs in a professional, positive, and timely manner
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible
Actively listen and respond positively to guest questions, concerns, and requests to resolve issues, delight, and build trust
Partner with and assist others to promote an environment of teamwork and achieve common goals
Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area
Communicate with guests, other employees, or departments to ensure guest needs are met

135

Food & Beverage Resume Examples & Samples

Conduct daily & monthly training both group and individuals to stress service, safety, and product knowledge
Coordinates all service staff for all meal periods
Staff functions for optimum labor costs, and maximum service
Work in safe manner at all times and follow all safety procedures as outlined in your Standards of Conduct and Loss Prevention Manual
Ensure a safe working environment for all employees
Document and communicate all employee/guest incidents in detail to Manager
Ensure Amenity Program procedures are being met daily
Assist in creating new invigorating ideas to upsell and train
Background in supervising, basic knowledge of hotel and food and beverage and minimum of two years experience in Food & Beverage Management with high volume

136

Food & Beverage Cashier Resume Examples & Samples

Ability to operate a POS system including handling all monetary and credit transactions, opening and closing checks, transferring of checks, paying out tips and processing media
Ability to possess the physical ability to access all areas of the facility, withstand prolonged standing, stretching, bending, kneeling, lifting and carrying items weighting up to 10 lbs. without restriction
Maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, and employees while working under pressure and meeting deadlines
Maintain an atmosphere of teamwork and harmony

137

Food & Beverage Administrative Assistant Resume Examples & Samples

Interacting and responding effectively to inquiries from guests and employees in person, by email and by telephone
Work closely with the director and other resort management team members to contribute to the overall betterment of the guest experience, employee experience, and financial results of the resort
Assist in the establishment of F&B procedures and processes that support company and departmental standards to aid in scheduling and the tracking of revenue generation and expenses
Assisting with Payroll and HR paperwork as needed
Maintaining electronic filing system (data entry, record maintenance, etc.)
Conduct data entry with attention to detail and timeliness
Assist in the training, and development of staff, seasonal supervisors and front-line staff capable of and delivering exceptional service results
Create and modify documents using Microsoft Office and Filemaker
Maintaining a clean and safe office environment
Supporting staff in assigned project based work
Ability to work in other resort capacities as business volume and seasons change
High School diploma - preferred
4 year college degree - preferred
Ability to speak, read, write and communicate clearly in English. Strong oral and written communication skills
Ability to act resourcefully and adapt to a changing environment while providing exceptional customer service skills to guests and employees alike - Preferred
Proficiency in Microsoft Office Suite (Word, Excel, Access, Outlook) and Filemaker
Ability to meet deadlines, perform well under pressure, anticipate problems, and take appropriate action by proper planning and prioritizing
Ability to facilitate open and constructive communication across multiple levels of employees and managers
Flexible schedule including nights, weekends, holidays and high volume periods - Required

138

Food & Beverage Resume Examples & Samples

Attend daily pre-shift
Clear, clean, reset and maintain Lobby tables during shift
Assist other Servers to give the best possible service as specified in Hotel Dining Standards of Service Manual
Understands the processes of delivery and removal of all product and equipment
Handle all guest checks according to Hotel policy
Always works with and supports other servers
Maintains pars and equipment as needed to successfully accomplish all restaurant service tasks
Completion of side work as assigned by Manager
Table set-up and break down
Greet all guests and seat them accordingly
Menu knowledge
Afternoon tea service – 3 courses
Loose tea knowledge desirable
Responsible for Tea service from Fridays through Sundays. Shifts start at noon
Job requires preferring to work with others rather than alone, and being personally connected with others on the job
Prior serving experience minimum 2 years
Food Handlers Card required
Sommelier certification is a plus
Requires cash handling and making change accurately

139

Food & Beverage Resume Examples & Samples

The barista contributes to the success of Fairmont Grand Del Mar by ensuring our service standards are met. We do this by providing guests with prompt enthusiastic service, quality beverages and products. The barista will create a friendly, enthusiastic and clean atmosphere
Provides quality beverages/food orders consistently for all customers
Contributes to store profitability
Completes all side work assigned by Supervisor and Manager
Maintains storage areas organized and safe
Ensures all displays are properly stocked and labeled accordingly
Is capable of guiding guest to other areas in Resort
Ability to build relationships
Prior restaurant experience preferred. Sanitation Certificate. TIPS Training or equivalent
Must have knowledge and understanding of Food & Beverage
Must have strong PC skills in meeting administrative requirements

140

Food & Beverage Room Service Waiter Resume Examples & Samples

Provide excellent service
Execute the standard Food & Beverage services in the hotel rooms
Ensure a consistent and convincing standard of service and maintain all the service standards and Hilton Policies
Guarantee a cost conscious manner of working
Active promotion of in-house sales by optimal knowledge of all the services of the hotel and the opening times and promotions of all Food & Beverage outlets
Usage of Micros Cash system
Full knowledge of the regular menu, promotional menus, wine lists and any other promotion in place
Hospitable attitude
Top seller
Speaks basic Dutch and fluent English
Is available both during the week as the weekend for early and late shifts

141

Food & Beverage Outlets Supervisor Resume Examples & Samples

To provide professional and current knowledge of wines to guests
To describe and up-sell wines to provide excellent customer experience
To ensure accurate billing
To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you
To actively promote the services and facilities of the Hilton Hotels to guests and suppliers of the Hotel
To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace
Previous experience in a customer service role in the hotel/leisure/retail sector
Good grooming standards
Experience as wine waiter/ess or sommelier/e

142

Food & Beverage Sales Manager Resume Examples & Samples

Initiate, plan, market and sell all promotions and activities in the Food & Beverage Outlets as per annual Marketing Plan
Prepare and coordinate distribution of all promotional material
Ensure maximum exposure for all events in the hotel through the Public Relations Manager
Develop and build a specific client base for each individual Food & Beverage Outlet
Liaise with outside marketing and entertainment companies
Ensure that all advertising/promotional material in public areas are always up to date and presentable
Food & Beverage Activities
Assist in the smooth running of the departmental and operational functions of all major events
Coordinate actions between the various outlets and internal departments concerned, once event has been confirmed
Follow up any internal mail, for example purchase Requests, Purchase Orders, Engineering Work Orders, and Kitchen Artist Requests with the relevant department when it relates to Food & Beverage Promotions
Follow up or refer any sales leads, concentrating on banquet space for the hotel
Produce action plans, schedules, proposals, policies and procedures, evaluations and other documents when required, to ensure Marketing Plan is realized
Attend weekly Food & Beverage Marketing meeting and Sales meeting
· Adapts corporate job description for every position in the outlet
· Recruits and trains sales staff disciplines and terminates as necessary in conjunction with F&B Manager and Personnel Manager
· Develops and implements Training Programs in coordination with the Training Manager
· Conducts himself in such a manner as to encourage fellow employees to do likewise, thus enhancing the stature of his position and that of the outlet
· Coordinates with the Chef on new food items and quality, develops and implements special food promotion and procedures necessary feedback of customer attitude and reaction towards the outlet
· Develops and maintains effective communication within his outlet by holding bi-monthly communication meetings

143

Assistant Director of Food & Beverage Resume Examples & Samples

Hires, trains, and supervises the management team and oversees outlet scheduling of food and beverage staff in accordance with business needs, productivity and service standards
Observes and assists with the supervision of food and beverage outlet operations and take needed action to ensure standards of product presentation and service are being maintained. Taste tests food and beverage products for consistency
Works with Restaurant Chefs and develops menus and food and beverage marketing strategies
Works with Restaurant Chefs and implements new menus and promotions, such as holiday and special event promotions
Utilizes computer equipment to analyze forecast, cost, and revenue reports and make decisions based on that information to ensure maximizing of profits
Responds to guest inquiries and complaints. Coordinates special arrangements and requests in food and beverage outlets
Assists outlet managers in coordinating services from support departments, such as maintaining physical and operational maintenance of equipment and facilities
Conducts and/or attends meetings on Food & Beverage administration
Knowledge of food and beverage industry, current market trends and federal, state and local laws pertaining to the hospitality industry, i.e., HIOSH, Honolulu Liquor Commission, Department of Health and Sanitation regulations.
Knowledge of food and beverage industry, current market trends and federal, state and local laws pertaining to the hospitality industry
Complex mathematical skills and considerable skill in the use of spreadsheet programs (Microsoft Excel) prepare complex mathematical calculations without error, i.e., budgets, forecasting
Ability to communicate effectively in English with employees and customers, understand reports, and related correspondence, and accurately perform all essential job functions
Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, empathy and diplomacy to diffuse anger, collect accurate information and resolve conflicts
Ability to access, understand and accurately input information using a moderately complex computer system
Ability to move throughout all food and beverage areas and hospitality suites and continuously perform essential job functions
Hearing, smelling, tasting and visual ability to observe and distinguish product quality and detect signs of emergency situations
Ability to grasp, lift and/or carry, or otherwise, move or push goods on a hand cart/truck weighing a maximum of 150 lbs
Ability to use various office equipment, including, but not limited to, personal computers, typewriters, calculators, photocopiers and facsimile machines

144

Director of Food & Beverage Resume Examples & Samples

Oversight of all financial aspects of the Food and Beverage department
Oversight of Banquets, Culinary team, food servers and bartenders
Responsible for, but not limited to, on-going training, hiring, scheduling, liquor purchasing, inventories, payroll
Hospitality Degree preferred, minimum 5 years as a Food and Beverage Director in a private golf club or hotel
CMAA member preferred, Serv Safe certified, TIPS Certified
A proven track record of increasing member and non-member revenues, wine knowledge, menu planning
Creating department budget, Microsoft programs, analyzing P/L reports, leader, motivator
Minimal travel

145

EAM, Food & Beverage Resume Examples & Samples

Provide direction and lead and drive strategic plan initiatives in support of company vision, mission and values
Direct efficient and effective F & B operation activities of the outlet and kitchens
Ensure that quality standards are met and service distinctiveness is practiced
Promote work environment where employees feel valued, involved and appreciated
Ensure compliance with corporate and hotel operational policies/guidelines and procedure
Participate in senior management meetings on financial, operational and ad hoc issues
Prepare annual division budget and updates monthly forecast with tireless focus on profit improvement
Ensure revenue is maximized and labour expenses are in control
Monitor volume of business and related labour requirement forecast
In conjunction with the Director of Sales and Marketing, develop an annual F&B promotional calendar of events
Ensure that full de-briefs of all major events are completed
Keep regularly update with the market trends of the industry
Ensure service areas meet standard for cleanliness, proper set up, sufficient supplies and equipment
Identify issues/concerns and formulate recommendations for improvement
Ensure staff is effective and well trained and deviation from service procedure is corrected through on the job training
Encourage cross training in all areas of the operation
Ensure a diligent hiring process is followed for all service team members
Ensure that established control procedures, liquors’ law and regulations are followed
Ensure health and safety standards are understood and applied in all work activities and risk of accidents, illness or injury occurring from unsafe practices is minimized
Identify and recommend the needs for capital improvement and new equipment’s. Establish and enforces maintenance, repair, cleaning and re-stocking schedules
Review the daily financial reports and comment on discrepancies in food, labour and operating cost
Periodically participate in month end inventories
Solicit and review customer and group critics on quality and service/product provided
Strong Culinary leadership experience is required, preferably at least 3 years in a senior role, in luxury brands
Pre-opening experience and/or experience in Asia, ideally in Indonesia would be an asset
Strategic, self-assured, and proactive with a demonstrated ability to prioritize and make effective timely decisions
Ability to build strategic effective relationships, and influence others at all levels of relevant organizations
Must be a creative and effective leader, possessing a high degree of professionalism, sound human resources and administrative skills
Excellent interpersonal skills with strong presentation and written communication skills

146

Food & Beverage Associate Resume Examples & Samples

Provides a friendly and personalized welcome for guests
Helps gain customer loyalty through the high standard of service
Professional techniques / Production
Prepares the point of sale and preparation areas, welcomes guests and provides waiter service, cleans and tidies the dining room and preparation areas after closing
Before every work shift, finds out about dish composition and any shortages
Organizes his/her work to suit fluctuations in numbers, events and guests
Helps meet the department's targets by respecting the procedures and internal audits applicable in the hotel
Helps manage crockery and appliances by avoiding breakages
May be asked to help with inventories
May be asked to place orders, taking care to match levels of stocks with consumption"
Ensures that the workplace remains clean and tidy and the safety of consumable goods by always
Respects the instructions and safety guidelines for the equipment used
Applies regulations governing the sale of alcoholic beverages

147

Food & Beverage Management Trainee Resume Examples & Samples

Guest Relation by provide high quality service to guest, communicates politely and display to guests and internal customers
Provides a friendly and personalised welcome for guests and to assist Management in increasing customer satisfaction
Offers attentive service and adapts to any constraints guests may have and establishes good relations with guests, offering advice and fostering customer loyalty
Communicates to his/her superior any difficulties guest or internal customer and other relevant information
Implements the hotel and department regulations policies and procedures including but not limited to: House Rules and Regulation, Health and Safety, Grooming, Quality, Hygiene and Cleanliness
Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations

148

Assistant Director of Food & Beverage Resume Examples & Samples

To ensure that the monthly forecasted food and beverage revenue figures are achieved
To strictly adhere to the established operating expenses and that all costs are controlled
To participate and assist in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan
To ensure that the outlets and banqueting operation are managed efficiently according to the established concept statements
To ensure that the operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manuals
To revise and update all the outlets Departmental Operations Manual on an as needed basis
To establish and strictly adhere to the par stocks for all operating equipment and supplies, to ensure that the outlet is adequately equipped
To assist when required with Stewarding Manager in monthly inventory checks on all operating equipment and supplies
To carry out monthly, quarterly, bi yearly, yearly inventory of operating equipment
To control the requisitioning, storage and careful use of all operating equipment and supplies
To assist in running day-to-day operation of the outlets and banquets when necessary
To assist to plan the outlets’ weekly roster and work schedules to ensure that outlets are adequately manned to handle the level of business and submit a copy to the Human Resources Department / Food and Beverage Director
To liaise with the Kitchen and Beverage department on daily operation and quality
To handle all guest complaints, requests and enquiries on food, beverage and service
To establish a rapport with guests maintaining good customer relationship and assisting to update guest history
To ensure that the outlets cashiering procedures are strictly adhered to
To ensure that a supervisor is always available on duty
To represent the Director of Food and Beverage during his absence
To identify in conjunction with the Director of Food and Beverage market needs and trends
To monitor and analyze the menus and product of competitive restaurants and bars
To assist the Executive Chef in developing menu "specials" and to prepare recipes and specifications for Beverage items
To plan and implement an effective sales plan and promotional activities in the outlet
To provide the Director of Food and Beverage with recommendations for the advertising campaign and assist in putting together the advertising brief and attend subsequent meetings
To participate in the formulation of the Annual Marketing Plan for all the outlets and to establish a list of marketing activities in line with the compilation of the Annual Business Plan

149

Dir-food & Beverage Resume Examples & Samples

Minimum of 3 year's experience as Director of Food & Beverage in 5 star hotel
Full knowledge of Events with minimum of 4 years work experience as Director of Events in a 5 star hotel
Knowledge of Arabic language is an advantage
Preferably Arabic Speaker
Preferred with GCC experience
Degree from an accredited university

150

Food & Beverage Sales Manager Resume Examples & Samples

Responsible for Food and Beverage Sales by driving covers and revenues
Going on Food and Beverage sales calls, generating bookings and promoting restaurant, and lounges
Food and beverages tie ups with corporate to increase footfalls in the outlets
To be a relationship manager for all Corporate, VIP guests and repeat guests
Maintaining guest comment card, history, and feedback and using the information to flow down to ensure a great experience for our diner’s every time
Maintaining and increasing customer loyalty by engaging them for special events/days
Achieves personal and team related revenue goals
Conducting special dinners/chef tables for top 100 high spending customers on a quarterly basis
Work along with the Restaurant managers generating new ideas and promotions to drive revenue
Ensure presence during the evenings and meeting with customers generating feedback and capturing expectations
Capture new market trends and offerings in the city and to be updated about the competition
Creating a buzz in the market and ensuring footfalls for all special Restaurant promotions and events

151

Food & Beverage Captains Resume Examples & Samples

Supervising multiple work stations, maintaining a professional work environment
Assisting guests and team as needed
Assisting with opening and closing procedures
Assisting with outlet inspections including the team's uniform compliance
Responding to questions and complaints promptly and appropriately
Previous experience as a Captain in a fine dining restaurant is an asset
Good team leadership and basic trainer skills
Sound knowledge of food & beverage services
Proficient with self-cashiering and Micros or similar system preferred

152

Food & Beverage Servers Resume Examples & Samples

Recording orders using computerized system and serving food and beverages efficiently
Checking guest satisfaction through service and taking appropriate action to correct any problems
2 years experience in a high volume restaurant or a minimum of 1 years experience in a 4 Diamond Resort Food and Beverage Operation Required
Occasional kneeling, pushing, pulling, lifting

153

Food & Beverage Controller, Accounting Resume Examples & Samples

Must have a thorough working knowledge of all corporate policies and procedures as they relate to Food and Beverage Control
Must be willing to work a flexible schedule in order to accomplish major responsibilities and tasks
Must be willing to accept assignments on as need basis in order to promote teamwork
Must work in a safe, prudent, and organized manner
Establish and maintain local policies as they relate to the receipt issuance and general controls of food and beverage
Cost all food and beverage items and where practical, input these costs into the point of sales system and generate monthly potential food and beverage cost of sales
Price all food and beverage storeroom requisitions and compute the following
Monthly storeroom variances for food and beverage
Assist management in menu costing in order to establish menu item sale prices
Establish and monitor the following operational controllers in the banquets and food and beverage outlets: Cash Bars, Menu Items (ensure that they are properly rung up the system), Liquor pouring procedures, Guest check void controls, Cash handling and check settlement, Operation inventories and reconciliations, Point of Sale system user capabilities and controls, Portion controls
Prepare F&B reports as requested by management
Monitor and record all house account meals and entertainment expenses and report any non-compliance to the Assistant Controller for follow up with the hotel management
Maintain menu costing on all food and beverage items and make F & B management aware of any pricing problems
Constantly monitor all food and beverage controls to ensure compliance with the Company's policies and procedures
Perform any other spot checks as prescribed in the Food and Beverage Manual
Coordinate, attend and monitor all food and beverage physical inventories to ensure accuracy
Previous Hotel F&B experience at a supervisory/managerial level (Minimum 3 years preferred)
Excellent written and verbal skills
Ability to motivate employees

154

Food & Beverage Holiday Kitchen Paid Internship Resume Examples & Samples

Enrolled at a university or college
Proven organizational skills, detailed orientated, and can work well on their own. Able to set and meet deadlines with quality results
Enthusiastic and positive personality with the ability to build trusting relationships with others
Able to multi-task and work under pressure
Ability to think in a logical and analytical manner
Working knowledge of Word, Excel, PowerPoint and Outlook
School must cover workers comp insurance and liability

155

Food & Beverage Service Manager Resume Examples & Samples

Manage all Food & Beverage Outlet operations and direct report to Director of Operations
Recruit, manage, train and develop the F&B team
Develop menus, packages and special offer within all F&B Outlets
Carry out annual and mid-year appraisals with Outlet Managers under your responsibility
More hotels in construction

156

Food & Beverage Team Member Resume Examples & Samples

Exceptional Customer Service
Knowledge of Cocktails (advantage)
Highly Organised
Strong Customer Service
Flexability
Positive Attitude
Bonus Breaks
Employee Advisory Service

157

Food & Beverage Attendant Room Service Resume Examples & Samples

Assist guests with any queries
Prepare and maintain area including general cleanliness, restocking, preparing area for next
Provide excellent Food & Beverage service to guests including greeting guests, take orders and serve Food & Beverage promptly and accurately
Shift

158

Director of Food & Beverage Resume Examples & Samples

The Director of Food and Beverage functions as the strategic business leader of the property’s multiple food and beverage and culinary operations
It oversees the development and implementation of departmental strategies and ensures implementation of the hotel & brand service strategies and initiatives
The position ensures the entire food and beverage and culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department
The Director of Food and Beverage develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of all stakeholders, providing a return on investment
The role has full accountability for sales, profit, guest satisfaction, employee satisfaction, operations and stock management
Sustained and proven food and beverage leadership experience in a similar lifestyle, high volume environment
A strong knowledge of five star food and beverage standards with evidence of successful implementation of high level service and product standards

159

Food & Beverage Account Manager North West Resume Examples & Samples

Builds contacts with customers, identifies and influences decision makers / opinion leaders
Co-ordinates co-operation with distributors
Promotes the product portfolio with a focus on contribution margins
Adequate level of education (vocational training or University graduate, Food Technology as a preference)
Previous sales experience in business to business sales environment
Assigned Territory Lombardia (North West Italy)

160

Food & Beverage Office Coordinator Resume Examples & Samples

University degree,
Minimum 1 year of experience in an international hotel,in a similar position,
Good comand in English (2.language is asset)
Can adapt to flexible working hours

161

Director of Food & Beverage Resume Examples & Samples

High school graduate
At least 6 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4 or more years of related experience
Must be proficient in Windows, Company approved spreadsheets and word processing
Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations
Fully bilingual (English and Spanish), preferred
Long hours sometimes required
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects

162

Food & Beverage Team Member Resume Examples & Samples

Team spirited and sales oriented
Good listening skills and ability to anticipate guests needs
Good presentation and confident speaking skills, able to engage with our guests and visitors
Copes well under pressure it does get busy and this the key to a well run and seamless service
Strong sense of ethics
Providing an excellent customer service that anticipates individual guest needs
Serving diners and presenting food and drinks at the table in a established professional manner
Preparing and setting tables for the next guests and ensure the service area is welcoming and well presented
Providing drinks service to the tables in the bar, as required and ensuring guests are attended to through out their visit

163

Food & Beverage Coordinator Resume Examples & Samples

Handles incoming phone inquiries & web inquiries from clients
Helps to create guest’s vision of events including themes and atmospheres
Assesses guest needs and expectations
Recommend and up-sell food and beverage product
Work with guests on event details, including equipment needs, event flow, timing and menus
Work as a liaison between guests, outlet leadership teams and chefs to help create menus suited to individual needs
Assisting the Executive Chef when required to reply to guest enquiries eg recipe requests
Supporting the kitchen regarding recruitment administration with TAS
Supporting with menu formatting and initial editing
Food and Beverage Communication board management
Following up with guests during and after events
Feedback and update the respective leaders post events
Administrative responsibilities include but are not limited to
Reconciling private dining receipts, logging sales
Producing and cross checking Open Table reservations, Banquet Event orders, and Amaya Departmental Events Schedules
Assisting in the daily operation of the F&B division and operations
Compilation of reporting, sales mixes, analysis of data
Menu printing and drafting
Assist the Director of F&B in daily administrative tasks
Working with all F&B leaders to be the link in ensuring smooth and clear lines of communication are maintained
Previous hotel administrative experience and awareness an asset
Outstanding written and oral communication skills
Strong sense of business acumen
Wine knowledge preferred
Excellent communication, negotiation and understanding of sales processes
Experience in guest relations through previous hotel operations experience
Knowledge of product, contractual agreements, and menu planning
Experience solving difficult guest problems in a complex and upscale environment
Solid PC skills including Word, Excel, Outlook, Opera
While performing the duties of this job, the employee is regularly required to stand and walk
The employee frequently is required to sit and use hands to finger, handle, or feel
The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell
Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus

164

Food & Beverage Resume Examples & Samples

Supervise, schedule and direct all Room Service and Pool personnel
Directly responsible for all food and beverage operations in assigned area to include suites, rooms and pool
Ensure a safe working environment for all the employees and Conduct Monthly Safety Trainings
Overlook Wine Program to include ordering, inventory and trainings
Supervises All Room Service, and Pool employees

165

Director of Food & Beverage Resume Examples & Samples

Oversees the operational activities of the Restaurant, Bar, Room Service, Banquets and Minibar
Development of all budgets (operational and Capex), forecasts and schedules in line with the hotel business plan
Quality driven with strong emphasis on guest satisfaction and employee satisfaction
Organises and supervises the reparation of points of sale according to activity forecasts and product information
Guides operations and establish a work environment to achieve goals and objectives
Manages performance issues that arise within the respective operating departments
Plans changes in the menu, sets prices and organises the work for the day in coordination with the Executive Chef

166

Food & Beverage Administrative Assistant Resume Examples & Samples

We embrace and live the Wyndham values by creating a supportive environment for employees to develop and prosper
We delight our customers by meeting their needs or exceeding their expectations
We are "memory makers"
O High school diploma or equivalent

167

Food & Beverage Team Member Resume Examples & Samples

Vocational diploma or degree in hospitality - food & beverage and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills,
Computer literate (Windows environment),
Fluent in English,
Good interpersonal skills, guest oriented and service minded,
Good listening skills and ability to anticipate,
Good presentation and confident speaking skills,
Dynamic,
Sales oriented,
Copes well under pressure,
Strong sense of ethics,
Autonomous and sense of responsibility,

168

Food & Beverage Resume Examples & Samples

The Server is responsible for taking the guest’s food and beverage orders
This is a fast-paced position with constant customer interaction
This person must be highly motivated, energetic and possess great communication skills
Clear, clean, reset and maintains Restaurant tables during shift
Assist other Servers to give the best possible service as specified in Restaurant Standards of Service Manual
Always work with and supports other servers
Must have superior guest service abilities as well as a complete understanding of California serving guidelines

169

Assistant Food & Beverage Outlet Manager Resume Examples & Samples

Fluency in English and French is required. Knowledge of foreign languages is advantageous
European applicants are preferable (French country)
Applicants are required to have three to five years experience in a related or at least supervisory position
Hospitality education is preferable, however, not essential if applicants have previous relevant work experience
Excellent communication skills for both guest and management interaction
Exceptional customer service and problem solving skills

170

Food & Beverage Order Taker Resume Examples & Samples

Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met
Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing of all Work Orders
Responds to all emergency call which includes monitoring the alarm system
Dispatching and directing the proper crafts to the location, notifying other departments and the alarm-company of the situation
Coordinate and control all office traffic
Present a positive, professional, and courteous image, to ensure guest satisfaction
Maintain the brand's high quality standards
Ability to remain calm and perform all essential functions during emergency situations
Grade School education

171

Food & Beverage Runner Resume Examples & Samples

Consistently demonstrate Venetian Resort Hotel and Casino core values
Acknowledge all guests immediately with a smile
Speak first and speak last
Personalize each guest contact
Make eye contact and greet people you pass
Be alert for guests who need assistance and offer help
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors and intoxicated persons
Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended. Works in an appropriate non-hazardous manner avoiding self injury and unsafe work methods
Maintain complete knowledge of and comply with all departmental policies and service procedures. Must be regularly checked by supervisor to ensure proper handling of equipment and proper lifting techniques
Obtain outlet keys from Shift Manager
21 years of age, proof of authorization/eligibility to work in the United States
Must possess at least (1) one year experience as a barback or food runner
Ability to communicate effectively with the Kitchen Expeditor or Chef with regards to food orders
Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines

172

Franchised Director of Food & Beverage Resume Examples & Samples

Ability to consistently deliver exceptional levels of guest and personal services to all Food and Beverage operations
Assist the food and beverage team in developing/creating effective menus, wine lists, and other amenity options
Assist the food and beverage team with the preparation and marketing plans to maximize profits for all Food and Beverage outlets
Ability to work within budgeted guidelines in relation to food costs, beverage costs and payroll
Ability to manage, select talent, train and develop the food and beverage team to ensure the success of the business
Remain current in the latest Food and beverage trends and ensure our offerings are up-to-date in order to remain a leader in the industry
Ability to devise and monitor all areas of food and beverage operations, actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed
Ensure in compliance with Marriott brand standards

173

Food & Beverage Outlets Manager Resume Examples & Samples

Oversee operations of Food and Beverage outlets
Deputise for the Food and Beverage manager in their absence
Previous Food and Beverage Management experience

174

Assistant Director of Food & Beverage Resume Examples & Samples

Three to five years of previous experience directly related to hotel Food and Beverage
Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job
Attention to detail and ability to multitask
Knowledge of audio-visual equipment and internet technology – preferred

175

Bartender / Food & Beverage Attendant Resume Examples & Samples

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist
Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language, and answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards

176

Food & Beverage Trainee Resume Examples & Samples

The program is open to both internal candidates and graduates who have a relevant degree or diploma in Hospitality or Tourism Management
Well spoken and written English and Cantonese. Putunghua proficiency is essential
Candidates must be able to demonstrate that they are resourceful and a self-starter, making sure that they take ownership for maximising the learning opportunities offered by the program
Good problem solving, communications and interpersonal skills are a must

177

Assistant Director of Food & Beverage Resume Examples & Samples

Implement new menus and promotions, such as holiday and special event promotions
Assist outlet managers in coordinating services from other departments, i.e.: maintaining adequate stock of linen
Utilize computer equipment to analyze forecast, cost, and revenue reports and make decisions based on that information to ensure profit maximization
Able to take the Head of Department responsibilities in the future as part of our success plan

178

Food & Beverage Cashiers Resume Examples & Samples

Precisely accounts for all revenues within Food and Beverage outlet using the POS system
Transports bank from satellite cage to work station and returns, and is responsible for assigned banks
Maintains and cleans workstation, and restocks supplies upon delivery
Reports any failing equipment or issues to supervisor
Logs all pertinent information on all tender type forms
Works on special projects as they arise
Promotes and maintains the highest level of guest service while staying alert to guest needs
Responds effectively to guest inquiries related to the property and the local area while providing excellent guest service
Responds to and resolves guest complaints in a timely manner and creatively solve problems and anticipates guest needs within scope of authority
Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
Three (3) months of cash handling experience in a restaurant establishment
Problem Solving: The ability to define, diagnose, and resolve problems. This includes seeking, logically examining, and interpreting information from different sources to determine a problem’s cause and developing a course of action to resolve the problem and to prevent its reoccurrence
Cash Handling: Knowledge of policies and procedures related to handling money and maintaining the security of the cash drawer. This includes knowledge of policies and procedures related to security of money (e.g., where to keep bills during a transaction, knowledge of procedures to check counterfeit currencies, who has access to the cash drawer, and securing the drawer)
Cash Register: The ability to operate, organize, and balance a cash register. This includes knowledge of the policies for ensuring that bank is accurate and organizing the register. This also includes the ability to complete sales transactions and process payments (including credit cards, traveler checks, coupons, discounts, gift certificates/cards, or store credit)
Integrity and Company Policies Knowledge: The ability and willingness to be held personally accountable for upholding ethical standards within the outlet and complying with all state and federal laws and company policies and procedures. This includes maintaining confidentiality of all sensitive and proprietary information and avoiding conflict of interest situations

179

Director of Food & Beverage, Homestead Resume Examples & Samples

Strong, Leadership, Management, Planning and Coaching Skills
Work with the management staff to identify and evaluate strategies
TRAVEL UP TO 25% REQUIRED AT DISCRETION OF VP
Experience managing in a fast-paced environment with focus on providing innovative hospitality, high quality food and beverage services as well as experience in retail merchandise within a venue
Ability to work independently, multi-task, solve problems, and collaborate with other staff at all levels

180

Food & Beverage Administrative Asst-wyndham Grand Pittsburgh Downtown Resume Examples & Samples

Education & Experience
High School diploma or equivalent required and/or experience in a hotel or a related field required
At least 3 to 5 years of progressive experience in a hotel or related field preferred

181

Assistant Director of Food & Beverage Resume Examples & Samples

Previous experience in an Assistant Director of Food & Beverage role is preferred
Proficiency in French and English is a must
Some travel is required for training, conferences and special events

182

Food & Beverage Sales Ambassador Resume Examples & Samples

Make reservations for hotel’s restaurants (F&B outlets)
Engage with guests, make recommendations for dining options and manage table bookings per outlet in order to meet daily budgets and covers, thus maximizing sales
Full knowledge of budgets and covers per outlet needed for all restaurants, to guarantee that forecasted budgets/covers are being met on a daily, weekly and monthly basis
Utilize marketing collaterals to drive customers and increase sales when financial objectives are not being met
Liaise with Sales & Marketing and Food and Beverage Managers in order to promote Food and Beverage offerings, as needed, on the hotel’s social media accounts
To create and manage online restaurant listing profile for ratings and reviews of hotel’s restaurants such as TripAdvisor
· Previous customer service experience preferred
Good basic computer skills
Excellent communicator and creative thinker, with an ability to use data to inform decisions
Interest in creating and overseeing digital content for social media channels
Outgoing personality, passionate and articulate
Energetic and enthusiastic
Excellent organizational skills to work independently
Availability to work shifts, weekends and holidays

183

Food & Beverage Executive Resume Examples & Samples

Should have supervisory experience in restaurants and lounges (all-day dining or specialty)
Local candidate and Local package
Experience of working in a large F&B driven operation is preferred

184

Food & Beverage Associate Resume Examples & Samples

Is ready to have fun with and entertain the guests as part of the daily duty
Serves all guests in a friendly, efficient, and courteous manner
Needs to work with other team members to provide a positive guest experience

185

Senior Analyst Food & Beverage Analytics Resume Examples & Samples

Contributes the building of analytics capability across aligned functional area(s) and properties
Provides inputs to Value Measurement process to ensure business results are achieved
Bachelor’s degree in Applied Mathematics or related field (e.g., Operations Research, Statistics)

186

Director of Food & Beverage Resume Examples & Samples

Thorough knowledge of food and beverage operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
Ability to walk, stand, and/or bend continuously to perform essential job functions
Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate

187

Food & Beverage Coordinator Resume Examples & Samples

Maintain all employee records within the F&B department
Previous administration or F&B experience required
Must be computer literate in Microsoft Window applications

188

Food & Beverage Team Lead Resume Examples & Samples

Guest Services: Must understand and meet all guest expectations and have the ability to communicate clearly. Maintains high service standards with children as a primary focus. Is ready to have fun with and entertain the guests as part of the daily duty. Serves all guests in a friendly, efficient, and courteous manner. Needs to work with other team members to provide a positive guest experience. Must understand how to make decisions to ensure high level of guest satisfaction. Must constantly train and monitor all Team members in the delivery of the highest standard of guest service as required by LEGOLAND California. Understands and exhibits the values of the FRESH guest service program
Leadership: Shows leadership by being a positive and exuberant example for other Model Citizens. Understands to continuously motivate and encourage Model Citizens to perform their best and always provides support as a team player. Must show business drive by setting clear direction for the model citizens to follow and creatively encourage up-selling in the assigned unit(s). Is responsible of the assigned unit being set up and ready for business according to operating schedule and that the unit is being cleared down according to LEGOLAND policy. Documents and communicates any issues to Unit Lead, Assistant Supervisor, and Supervisor
Work Environment: Must be able to work in a very fast paced, multi task environment with extreme temperature changes. Must be able to work both indoor and outdoor, year-round environment with exposure to a variety of changing weather conditions
Special Events: Is expected to assists with various special events and catering if required as a part of day to day duty
On the Job Training: The F&B Team Lead serves as an On the Job Trainer (OJT). As such, the Team Lead is responsible for executing the locations training plan and completing necessary documentation. Supports new and existing MCs in understanding material presented. Works with management team to ensures material is relevant and implemented properly by all trained MCs

189

Food & Beverage Cost Controller Resume Examples & Samples

Ideally with a university degree or diploma in Finance or Hospitality/Tourism management
CA certification would be an advantage
Minimum 2 years work experience as Cost Controller or Finance Manager
Good problem solving, administrative and interpersonal skills are a must

190

Food & Beverage Service Attendant Resume Examples & Samples

Reports for duty on time and with clean attire
Follows policies and procedures as per the F & B Department and outlet manual
Ensures a high quality level of service standards, customer relations and public relations at all times
Follows hygiene standards at all times as set in the company hygiene manual
To operate accurately to all accountancy procedures
Responsible for the preparation of the work place
Crockery, cutlery, china & glassware prior to the service operation
Store ordering and receipts, collection and checking
Linen orders and receipt
Day to day menu updates
Condiments and general mis-en-place
Cleanliness and outlet organization
Perform all side duties as assigned

191

Seasonal Food & Beverage Cashier Resume Examples & Samples

At least 6 months of experience as a cashier or in an F&B outlet or similar environment
Be familiar with property features and local attractions to accurately respond to guest inquires
Communicate with co-workers, managers and all guests, and to follow directions from Management
Have interpersonal skills to deal effectively with all business contact

192

Food & Beverage Team Leader Resume Examples & Samples

At least 2 years waiter experience in a hotel or similar role
Micros or similar experience
Experience working in F&B Conference and Events
Meal while on shift
Dry cleaning provided
Staff rates for all AccorHotels throughout the world!

193

Food & Beverage Cashier Resume Examples & Samples

Must have a commitment to follow all Company procedures as they relate to the Receiving Department
Must be able to check the Order Menu that server made, according to the Order Menu enter all the items into Micros to make sure every bill settled quickly, correctly
In close coordination with the outlet staff to ensure receive all the payment in time
Responsible for maintaining inventory of all banquet supplies

194

Food & Beverage Unit Manager Resume Examples & Samples

A hunger to succeed and a fresh vision to ensure we exceed the expectation of our guests
You will come from a restaurant, coffee shop or fast food background, with experience in managing & leading a team FOH
As well as having a positive & enthusiastic attitude you will bring energy & motivation, and be driven by fun and business
You will be looking to grow and develop your career and will be keen to step up and show us what you are made of
Preferably you will have experience of managing profit & loss, recruitment, training & developing people and will understand the pressures of managing a large seasonal work force
You will have a good eye for detail, high standards and be clear and engaging in your communication to both staff an guests

195

Food & Beverage Shift Manager Resume Examples & Samples

Overseeing the operations and Cast Members of the Food & Beverage department
Ensuring self and all other required staff are trained and certified through TIPS training
Overseeing all opening and closing shift transitions
Collaborating with other support departments to improve guest service
Investigate and resolve guest complaints about food and beverage quality and service
Ensure that all working areas of Food & Beverage comply with company and government sanitation, health, safety and local liquor regulations
Contributing to general business planning regarding technology and systems required to maintain property operations
Spending up to 60% of total work time in front of guest and employees, accessible at all times while on duty
Conducting and attending departmental and company meetings
Performing in alignment with all departmental and company policy and applicable laws
Interviewing, hiring, training or overseeing the training of Cast Members
Planning, scheduling, assigning and directing work
Appraising performance
Rewarding and disciplining Cast Members
Maintaining accurate departmental records
Recommending improvements to efficiency
Recommending promotions
Addressing and resolving guest and Cast Member complaints
Promptly reporting and resolving legal/compliance matters
Two years direct management experience of 20 or more employees
Ability to read, write, comprehend and speak English
Strong working knowledge in the food and beverage industry; restaurant, bar, or banquets
Ability to communicate via written and verbal formats
Ability to respond to common inquiries or complaints from guests and Cast Members
Ability to perform statistical analyses
Ability to solve practical problems and deal with a variety of situations
Ability to work all shifts and holidays

196

Food & Beverage Administrative Assistant Resume Examples & Samples

Provide administrative support and perform general duties
Responsible for departmental purchasing, management/inventory of supplies and office equipment. Maintain strict confidentially of all files, communications and information in the conduct of company business
Schedule and organize activities such as meetings, travel, conferences and department activities. Perform desktop publishing including creation and development of visual, audio and written presentations
Establish, develop, maintain and update filing systems. Retrieve information from files when needed
Establish, develop, maintain and update library of documentation such as regulatory material, trade journals and magazines
Perform reception duties as needed
Answer and forward telephone calls including taking and forwarding messages. Provide routine information to callers as appropriate
Sort and distribute mail following appropriate procedures, including maintaining and use of postage equipment
Photocopy and fax information and documents as needed or requested
Complete department payroll process
Responsible for input of all department invoices into Stratton Warren System
Point of contact with Accounts Payable in regard to outstanding purchase orders and invoices
Maintain and service all office equipment including but not limited changing toner cartridges, ensuring machines are adequately stocked with paper, and clearing jams and/or initiating maintenance requests
Work independently and within a team on special nonrecurring and ongoing projects as assigned including special projects such as planning and coordinating multiple presentations, disseminating information, coordinating direct mailings, and creating brochures
Type and design general correspondences, memos, charts, tables, graphs, business plans, etc. Proofread copy for spelling, grammar, and layout, making appropriate changes. Responsible for accuracy and clarity of final copy
Complete various forms as needed such as purchase orders and check requests including obtaining appropriate authority signatures and distribution to the appropriate parties
Courteously greet team members, patrons, visitors and vendors, determine their needs and direct them to the appropriate person, office, or area
Attend meetings as required and record, transcribe and distribute meeting minutes within appropriate time frames
Perform data entry as requested
Meet departmental or company project and assignment requirements and deadlines

197

Food & Beverage Foh Supervisor Resume Examples & Samples

Must possess a valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations

198

Supervisor Food & Beverage Resume Examples & Samples

Responsible for supporting compliance to departmental budgets
Assists in maintenance of cost control methods and procedures by monitoring pars and inventory
Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction
Follows established quality assurance procedures to ensure acceptable health department and customer service standards
Responds to guest needs and reports problems to Manager
Assists Manager with administrative duties, as assigned
Assists in conducting pre-shift meetings to relay pertinent information on assigned shift
Assists in cleaning and reset of F&B Outlet as necessary during assigned shift
Monitors appearance of food/beverage served and communicates deviations in accordance with established standard
Assists in cross training of team members while encouraging, reinforcing and supporting peers and team
High School Diploma or GED; or two years previous customer service experience; or combination of education and experience. Five years’ experience in Food & Beverage preferred, but not required
Must have knowledge of kitchen/restaurant sanitation, operation and maintenance of equipment

199

Director of Food & Beverage Resume Examples & Samples

Selection, training, supervision and success of all managers and supervisors within food and beverage
Capable of creating a motivational atmosphere and cohesive F&B Front of House and Culinary teams
Forecasting and budgeting of all food and beverage areas
Delegates authority appropriately to departmental managers and follows up on all projects and issues in a timely manner
Is actively involved in the operation through daily interaction with both staff and resorts guests, to include evening operations in peak periods
Demonstrates proactive leadership qualities in the daily operation and strategic planning for the entire F&B department
Ensures that all AAA ratings and Brand Standards are followed
Leads the planning for progressive menu development, pricing and standardization in conjunction with the Executive Chefs
Works on F&B and Culinary projects within Keystone and is accountable for the overall success of departments
Participates in weekly F&B meetings at the individual business (Lodge, Inn, Conference Center, Ski Tip, Ranch, River Course Grill)
Consult on menus, product offerings and special events at the Stables and Adventure Center
Responsible for developing longer term Capital Projects for all F&B areas
College Degree - preferred (Hospitality Degree desirable)
8+ years of Food and Beverage experience in upscale hotel/restaurants
Minimum 5 years Food and Beverage Supervisory experience
TIPS Certified, Serv Safe Certification - preferred
Able to acquire a Colorado Driver’s License
Proficient use of Word, Excel, Outlook, and POS
PeopleSoft experience - preferred
Previous Director of Food and Beverage experience
Multi-unit Management experience

200

Food & Beverage Administrative Assistant Resume Examples & Samples

Types reports, letters, memorandums, forms and correspondence for F&B and Kitchen
Maintains filling system accurate and easy for access
Sorts and records incoming departmental mail; records and routes all outgoing Correspondence
Responsible for controls and requests of office supplies
Schedules and sets up appointments for Executive chef and/or his Assistant
Checks all kitchen sections and prepares daily absence, lateness and overtime reports, coordinates time schedules with the Timekeeper
Types and distributes menus prepared by the Executive Chef
Follows up with work/job with various departments
Maintains the kitchen and F&B bulletin boards up to date
Distributes and posts function orders to all kitchen sections concerned
Assist cost controller to issuing food transfers on daily basis
High School Diploma or equivalent is required, Bachelor’s Degree preferred
Two (2) plus years’ experience in an administrative role within an upscale hotel
Must have intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, and Outlook, Opera preferred
Knowledge of hotel food and beverage operations preferred

201

Assistant Director of Food & Beverage Resume Examples & Samples

To ensure and oversee that all the Food & Beverage outlets are up to the standards
To assist the Director of Food & Beverage to lead the overall operation of the Food & Beverage department in the Hotel
Assist the DFB to monitor inventories, budget and cost related to food and beverage
Observe service, analyze areas of improvement and suggest solutions to DFB
Work closely with Marketing & Communications and Graphic Designer for all advertising and communication collaterals
Ensure proper manning according to the hotel activities
Develop trainings in accordance to the operational needs
Ensure full guest satisfaction at all time, develop customer loyalty and recognition
Ensure full implementation of the Sofitel brand standards (Wine program, F&B rituals…)
Ensure excellent and efficient communication within the team as well as with other departments
Report directly to the Director of Food & Beverage

202

Director of Food & Beverage Resume Examples & Samples

Will be responsible for overseeing all Food & Beverage Outlets to include Liberté (lunch &dinner dining outlet/Lobby Lounge), Chez Colette (breakfast restaurant), Room Services and Minibar, as well as banquets for 16,000 square feet of meeting space
Enforces all policies and procedures developed by the respective managers for the operation of the food and beverage departments
Interviews, selects, trains, appraises, coaches, counsels and disciplines concerned food and beverage management personnel according to Sofitel standards
Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same
Communicates daily with Assistant Managers to obtain/provide current information regarding daily activities/functions and upcoming events
Approves indicated Food and Beverage purchase requisitions to ensure operational costs are kept within forecasted budgetary guidelines
Works with Executive Chef on menu development as well as ensuring quality and consistency
Ensures guest satisfaction and implements processes to achieve goals
Partners with Executive Chef and Director of Engineering to ensure all HACCP requirements are met
Coordinates the activities of Food and Beverage to include forecasting, planning, organizing, directing and development of the annual budget/profit plan for the hotel Food and Beverage Division
Works with Director of Operations to: analyze current business and industry trends, project future expectations and needs and develop long term budgets and capitol improvement plans for the restaurants within the hotel
Evaluates changes in guest needs, hotel’s guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance

203

Food & Beverage Leader Resume Examples & Samples

Assists chefs/cooks with food preparation
Counts money in cash drawers at the beginning of shift and end of shift to ensure the amounts are correct and there is adequate change
Serves guests food and beverages tableside
Offers creative selling of products to guests
Explains how various menu items are prepared, describing cooking methods and ingredients

204

Food & Beverage Resume Examples & Samples

Flexibly work in all areas of food & beverage outlets, particularly in Vintaged Bar and the Conference & Events Bar
Improvise and create cocktails
To entertain our guests with first class service
Shaking cocktails
Lifting/moving furniture such as chairs and tables
Outstanding communication skills
Have excellent beverage knowledge
Demonstrate a high level of bartending skills
Previous hotel bar experience in the 4 to 5 star category
Experience with creating your own cocktails
Have a creative mind

205

Admin Assistant to Food & Beverage & Catering Department Resume Examples & Samples

Develop, manage and execute large projects throughout the year, supporting Corporate F&B Team and SVP, Private Events
Partner with assigned Clubs to initiate, execute and promptly follow up on all Corporate Sponsored Food and Beverage events and programming
Process department specific reports as needed
Manage all expense tracking for related departments
Track all Department Head Certifications for Private Events and Food and Beverage and maintain current rosters
Create weekly informational emails to support the Private Events and Food and Beverage Functions
Design creative presentations and materials as needed by departments
Manage Department Intranet Sites

206

Director of Food & Beverage Resume Examples & Samples

Four years experience in Food & Beverage, private dining experience preferred
Comprehensive knowledge of expense control as it relates to payroll and the forecasting and budgeting of expenses
Creative menu development skills
Diplomatic team player able to foster relationships with Members, Employee Partners and guests

207

Food & Beverage Event Sales Manager Resume Examples & Samples

Participate in sales calls, telephone prospecting, and market analyses to identify and acquire new/additional business
Conduct on-site tours and site inspections of the outlets with prospective clients and future incoming guests
Develop and maintain knowledge of market trends, competition and customers; attend community/social and industry events
Negotiate and finalize contracts with prospective clients
Actively participate in regular sales meetings and Rosewood training sessions to increase sales results and revenues for the hotel
Meet regularly with the Event Operations Management team to review the status of upcoming events, openly communicating all information, including menus, staffing needs, special requests and specific requirements pertinent to the successful execution of each event
Meet with the Executive Chef to plan event menus and communicate special requests from clients
Prepare and distribute internal/external correspondence including, however not limited to: proposals, contracts, turnover forms & event resumes in an accurate and timely manner
Ensure all definite functions are detailed accurately on BEO’s, signed by clients and promptly distributed to designated departments. Monitor changes to the BEO’s ensuring updated information is communicated in a prompt manner
Maintain accurate records and monthly tracking of all BEO’s and Micros receipts for each outlet event
Inspect setup of outlets with operations team prior to client arrival, ensuring all details of the agreement with client’s requirements have been auctioned
Welcome client contact upon arrival at function and ensure guest satisfaction, resolving guest issues and complaints in a prompt manner
Secure completed direct bill applications, distribution of credit information, and adherence to client billing procedures
Openly communicate with appropriate areas of the hotel regarding needs and requirements of clients, including VIP guests, special requests, and any other pertinent information that maximizes the guest experience
Complete monthly Sales Action Plan Report and assist in the development of the Hotel’s Marketing Plan and Outlets Budgets
Exceptional organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment
Must be self directed, motivated and demonstrate exceptional service, interpersonal, and analytical skills
Keen negotiation, decision-making, problem-solving skills
Proficiency in Microsoft Office software, Delphi and Opera Property Management System
Maintain a flexible schedule to meet the business needs of a 24/7 hotel environment, including weekends, evenings and holidays

208

Food & Beverage Coordinator Resume Examples & Samples

Coordinating the organizational and administrative functions of Food & Beverage department
Assist the Food & Beverage Manager with creating and developing food and drinks menus
Maintains and coordinates training calendars
Ensure the smooth operation of the F&B Administration office
Raising Purchase Requests for the F&B department
Assisting in the preparation of budgets and forecast
Undertake projects and tasks
Work within budgeted guideline
Develop menus with other members of Food & Beverage team

209

Food & Beverage Team Leader Resume Examples & Samples

Relevant training/experience in Food Safety
Ability to deliver exceptional customer service in a fast paced environment
Experience of Health & Safety regulations

210

Food & Beverage Outlet Manager Resume Examples & Samples

Set departmental targets and objectives, work schedules, budgets, and policies and procedures
Preference will be given to EE & Disabled candidates
Management and/or supervisory Food and Beverage Operation

211

Food & Beverage Roberto s Restaurant Shiftleader Resume Examples & Samples

Being the first contact person for guests who visit the award winning restaurant Roberto's
Provide guest with an excellent service according to the Hilton standards and ensure guest satisfaction
Taking and serving orders from guests
Informing Team Members about VIP guests, special guest requests, ongoing events in the hotel etc
Handle and solve guest complaints according to our Make it Right policy
Trains Team Members systematically in order constantly to achieve the quality targets of the hotel
Organise and motivate Team Members in such a way that a smooth service sequence is guaranteed and the satisfaction of guests can be assured
Representative appearance
Stress resistant
Minimum one year of relevant experience in a similar position

212

Food & Beverage Office Coordinator Resume Examples & Samples

Checking the rules and regulations are applied at F&B Department
Helping the F&B manager to apply and amend the procedures or the equipments
Coordinating the information flow with other departments in order to provide the best service to the hotel guests
Supervising the outlet operations and report the necessary issues to the management
Taking part in special projects with the F&B manager
Identifying and scheduling the daily needs of the F&B departmental operations
Being responsible for the price and content updates of the menus, drink lists and posters
Checking the product quality and staff performance by making hotel tours and inspections
Being responsible for the cleaning of the F&B offices, stores and goods receiving areas
Ensuring the daily coordination with the Stewarding Department
Making weekly maintenance lists for machines and equipments of the department
Coordinating and scheduling the trainings assigned by the Training Department
Organizing and attending departmental communication meetings
Taking necessary precautions for the department related complaints and problems
Knowing and following up the setting procedures of the napkins, table sheets and making the necessary changes of these equipments when necessary along with staff uniforms
Preparing the required reports for the department manager
Good knowledge of Microsoft Office Programs

213

Food & Beverage Associate Resume Examples & Samples

As Waiter/ Waitress at St Pancras, you are responsible for delivering five star food & beverage service. Our guests visit us with expectations of attentive yet relaxed service where your personality and professionalism are delivered in equal measures
The reality of your role and the responsibility you hold is that you can either make or break a guest experience depending on the service you provide
Product knowledge, menu knowledge and the right amount experience are absolutely essential for you to be successful in your role. We’re in the business of going above and beyond to create memorable moments for our guests and your role is key in executing this with every guest interaction
Previous experience in a similar five-star, high volume environment
Demonstrable skills hospitality
A strong knowledge of lifestyle and luxury hotel standards

214

Director of Food & Beverage Resume Examples & Samples

Demonstrated computer skills, proficient with MS Office (Word, Excel, Outlook, etc.)
Demonstrated ability to operate computer systems required the company to include proficient us of SMS, CME, POS
Previous Union experience required
Must possess the ability to effectively read, write and speak the English language proficiently so as to effectively communicate with the general public, team members and with all levels of management
Must possess effective organizational skills and be able to function under time constraints and deadlines with attention to detail
Demonstrated ability to work under pressure and make immediate independent judgment decisions
Excellent knowledge of food and kitchen operations
Must possess ability to lift 50 pounds at a time. Maintain physical stamina and proper mental attitude to deal effectively with guests, management, and other employees while working under pressure and meeting deadlines
Spend the amount of time necessary in the operation to run a successful F&B Department
Demonstrate the ability to effectively build a F&B team, develop, train managers and employees, provide feedback and performance evaluations

215

Director of Food & Beverage Resume Examples & Samples

To ensure that each food and beverage outlet and banquet is managed successfully as an independent profit center
To ensure that each outlet is managed by a Management Team (Outlet Manager / Chef de Cuisine) who are totally accountable for their profitability
To co ordinate the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan
To ensure that all the outlets and banquet are managed efficiently according to the established concept statements
To ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual
To represent the Food and Beverage Department on the hotel's Executive Committee
To recruit and select Food and Beverage Heads of Department who are able to work within the decentralized management philosophy
To monitor service and food and beverage standards in all outlets and banquets
To work with the Outlet Managers, Banquet Manager and Executive Chef to take corrective action where necessary
To ensure that all Departmental Operations Manuals are prepared and updated
To co ordinate the formulation of the Annual Marketing Plan to establish a list of marketing activities in line with the compilation of the Annual Business Plan
To ensure that all Food and Beverage forms and reports are forwarded accordingly
To conduct monthly Food and Beverage Meetings
To conduct daily operations briefing with the Outlet Managers, Assistant Managers or Supervisors
To identify market needs for both, hotel guests and the local market
To monitor and analyze the activities and trends of competitive restaurants, bars and other hotel's banqueting departments
To develop departmental trainers and assign training responsibilities
To assign responsibilities to subordinates and to check their performance periodically
To conduct ambassador yearly performance appraisal
To identify and develop young talents within the organization for future potential growth into the group
To carry out quarterly, bi yearly, yearly inventory of operating equipment
To carry out any other reasonable duties as assigned by the Hotel Manager

216

Food & Beverage Coordinator Resume Examples & Samples

Administers the day-to-day operation of the Food & Beverage office
Prioritizes and maintains active daily telephone and e-mail activity with potential customers, in-person visitors and schedules appointments
Maintain confidential filling system for correspondence, policies, standards, regulations and various matters related to the Food & Beverage Division
Manages the flow of reservations in all areas on a daily basis, ensuring we maximize productivity, guest satisfaction, and increase restaurant volume
Assists with payroll, and Time & Attendance system on a daily basis
Coordinates information between Sales and Food & Beverage, as well as Kitchen, Accounting, and Engineering teams
Updates information on our social media platforms and booking websites including Facebook, Instagram, ARC Dining, OpenTable, and Tripadvisor
Issues Restaurant Event Orders for group and special events and handles and communicate Banquet Event Orders
Creates and maintains client and guest accounts in Open Table on a daily basis, confirming all reservations and creating floor plans
Schedule on-site and off-site meetings, conference calls, prepare meeting agendas, take and distribute minutes and complete arrangements for meeting venues and Food & Beverage as required
Follow departmental policies and procedures in addition to all safety policies
Other administrative tasks as assigned
A minimum of 2 year hospitality experience in Food & Beverage, hotel dining room, or high volume restaurant
Previous experience in an administrative role
Problem solving & decision making skills; analytical and highly detail oriented
Excellent interpersonal & communication skills; service oriented and a team player
Strong computer skills (Outlook, Word, Excel and MS Office software required, Opera Sales & Catering, and Open Table an asset)
Strong business writing, communication and organizational skills are essential
Highly responsible and reliable, and able to meet deadlines

217

Food & Beverage Administrative Assistant Resume Examples & Samples

Type correspondence, reports, composition of letters, and memorandums; open, examine, sort, incoming mail and when appropriate gather information necessary for response; take and distribute departmental and divisional meeting minutes
Maintain files, schedules, and calendars for management members of the Food & Beverage Division; coordinate, set and confirm interviews and appointments
Assist in completing special projects which may include mailings, competitive surveys, menus or other assigned duties; maintain and order office supplies
Maintain policy and standard manuals; update and distribute as necessary
Engage in walkthroughs with General Manager and Resort manager and produce and distribute notes
Assist in phone coverage with other departments
Assist in making restaurant reservations and catering inquires
Medical, and Life insurance coverage

218

Food & Beverage Buyer Resume Examples & Samples

Complete daily inventories of all foods and dry storage products; Follow up of overdue reports, items
Order products daily according to set pars of usage; Adjust pars as required
Insure all products are being properly rotated and issued by receiving and key control departments
Consult with Food & Beverage Director and Executive Chef at each property on a daily basis on menu changes, and upcoming special functions and parties
Ensure products received are of good quality, priced correctly and that all credits due are received in a timely manner
Update all weekly and monthly bids received on a continuous basis
Consult with Food & Beverage Director and Executive Chef at each property on samples, new products and direct purchases; Coordinate multi-property buy-ins; i.e. Wine, Liquor, etc
Provide multi-property and corporate purchasing opportunities for costs savings/avoidances. Negotiate Price and Blanket Purchase order agreements using the AS-400 system for documentation with proper management approvals
Supervises personnel under his direction, mentors and trains, supports purchasing team efforts
Supports the activity of the Purchasing Director
Unquestionable ethics and integrity
Other job related duties as may be assigned
Be honest and courteous when dealing with team members, guests and vendors
Ethical and professional in negotiations with vendors

219

Food & Beverage Buyer Resume Examples & Samples

Coordinates with the food and beverage personnel to order products and services based upon the needs of the buffet and kitchen
Communicates with vendors to establish pricing and delivery requirements
Maintains a computerized inventory and reorder guidelines based on stock levels set by the Chefs
Responsible for researching and obtaining competitive pricing from vendors on a weekly basis to ensure the best pricing
Other duties as may be assigned

220

Food & Beverage Cashier Resume Examples & Samples

Responsible for maximizing the revenue of every order by upselling in a professional manner
Adhere to Food & Beverage standards and Fairmont Hamilton Princess’ polices to ensure a luxury experience for our guests
Co-ordinate the delivery of VIP gifts
To report any irregularities or comments from the guest & ensure resolution and follow up
Ensure a clean, tidy and safe work environment at all times following sanitation requirements and the Health & Safety Policy
Must be a well organized individual with the ability to work independently
Accurate preparation of bills, service tray and tables
Responsible for ensuring guests enjoy a positive Hotel experience by anticipating guest needs and providing personalized service
Cashier duties for correct posting of bills & shift balance
Food & Beverage experience is advantageous
Good communication and organization skills

221

Food & Beverage Team Lead Resume Examples & Samples

Human Resources: Implements and enforces all company and divisional policies and procedures. Gives assistance to the Supervisor in the implementation of progressive exemplary and disciplinary action in line with performance and policy regulations. Must be familiar with all HR documents regarding hiring, interviewing, coaching, counseling, internal transferring, promoting, performance evaluating and employee benefits
Financial Operations: Responsible for maximizing revenue and per capita spending goals within the assigned area on a day to day basis. Assists the Supervisor in monitoring cost controls in the areas of labor, food and other direct expenses ensuring that they are within budget. Requests purchases for smallwares and other direct expense purchases. Controls ordering, waste and usage of all goods
Divisional and Park Support. In the Supervisors absence, acts as the point of contact for concerns regarding guests, operations, food supplies, and maintenance issues. Required to use external and internal communication systems including radio, email and other computer systems to support this

222

Director of Food & Beverage Resume Examples & Samples

Oversee the management of restaurants, bars and outlets
Oversee the management of the kitchen operations
Oversee the management of catering operations
Ensure compliance with business operations and hospitality laws
Work with sales to manage the development of new products and services
Manage the delivery of high quality service to guests
Access and use Food and Beverage computer programs
High level of passion, enthusiasm and drive for results
Excellent communication skills across all mediums - presentation, telephone, correspondence, face to face etc. in English, a 2nd language is preferred and the Arabic language is an advantage
Experience & ability to develop leading strategies to drive for best results
Ambitious and eager to learn, grow and further develop own career
High level of common sense and high skill of problem solving and decision making
Drive for results to outperform competition
Proven track of a minimum 2 years’ experience as F&B Manager in a 5* resorts
Resort Experience is a must
IHG “InterContinental Hotels Group” experience is preferred
Degree from a university in Hotel Management is preferred

223

Director of Food & Beverage Resume Examples & Samples

Previous hotel pre-opening experience (preferred)
At least 5 years of experience in a senior role in a food and beverage environment
Proven leadership skills & Hyatt values
Experience in implementing new and innovative F&B concepts

224

Food & Beverage Team Leader Resume Examples & Samples

Support the daily operations ensuring the running of a smooth shift
Train team members, ensuring they maintain a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activities
Provide service in line with the Hilton Brand Service Standards
Understand menu content and brief the team accordingly
Deal with guest enquiries in an efficient and professional manner
Must have a current and valid Provide Responsible Service of Alcohol certificate
Experience in a Food and Beverage Team Leader role, or strong experience in an F&B service role, preferably within a hotel environment

225

Franchised Director of Food & Beverage Resume Examples & Samples

To achieve revenue, profit, expense goals
To direct the Rooms Division of the hotel
To ensure hotel profitability
To lead, mentor and develop managers in their areas of responsibility
To develop and effectively implement â€œfive-star serviceâ€� procedures and programs
To maintain a clean and well maintained hotel through effective housekeeping and engineering programs
To develop and maintain a Sanitation Program in the food and beverage areas of hotel
To maintain proper inventory control procedures in all areas
To maximize the productivity of employees throughout the hotel
To maximize departmental revenues and net profit of each hotel food & beverage outlet
To maintaining fair wage and salary administration in the department in accordance with hotel policy and procedures
To establish and maintain an extensive guest history program for hotel
To respond to all guest complaints in a timely and effective manner
To operate in compliance with all local, state and federal laws and government regulations
To perform special projects as requested
To maintain a high level of professional appearance, demeanor, ethics and image
To communicate effectively with staff at all levels
To ensure that all departments meet regularly for department meetings (monthly)
To recruiting, hiring and train
To ensure that the staffing and scheduling of employees is done fairly and efficiently
To direct and coordinate the activities of all assigned staff
To establish an effective training & development program for all assigned staff
To create a positive environment and maintain positive employee relations
To ensure that all assigned staff receive their performance reviews on time
To effectively implement and maintain the hotels Fire, Life, Safety Program, as it relates to the food and beverage division

226

Food & Beverage Administrator Resume Examples & Samples

Assist the Director of Food and Beverage in the day-to-day operation as required
Provide administrative support to the Food and Beverage Management team
Assist department leaders in completing special projects as required
Maintain organizational systems and structure for the Food and Beverage office
Communicate food and beverage happenings with the Public Relation and Marketing teams
Communicate food and beverage promotions and events with all colleagues
Ensure all in house menus are up to-date and formatted
Q at The Empress Website Champion
Previous experience in an administrative role required
Minimum 1 year Administrative/coordinator/sales experience is preferred
Highly organized, with the ability to prioritize and meet deadlines in a fast-paced environment
Highly responsible and able to handle confidential information with the utmost discretion
Professional telephone manner and demeanor with a natural response to ‘smile’ on the phone
Excellent interpersonal, written and verbal communication skills
Analytical and detail-oriented with a working knowledge of Microsoft Office
Team player with strong initiative and self-direction
A working knowledge of inDesign, Silverware, OpenTable, Opera Property Management is an asset
University/College degree in a related discipline an asset

227

Wp-food & Beverage Resume Examples & Samples

A secure warehouse operation(s)
Pre-operation checkout and fueling of vehicle
Delivery, inventory and distribution of inventory
Transport proper trailers/loads/dumpsters safely to proper destinations
Will check in inventory for quality and quantity
A clean and organized warehouse
Perform required work in a reasonably safe and efficient manner
Inform mechanics of necessary repairs and/or service needed
Responsible for product quality, returns and credits
Responsible for inventory of products in accordance with SOP standards
Responsible for rotation, stocking and labeling of goods in the receiving areas
Coordinates with Moffat Market Warehouse Foreman the transportation of Mountain goods
Presents a cooperative relationship with other snowcat operators & groomers
Two years warehouse experience with maintenance of equipment desired
Valid Driver’s license and clean motor vehicle record required
Working knowledge of Microsoft Office and basic computer functionality required
Working knowledge of local liquor and health codes
Good working knowledge of kitchen and bar industry
Ability to work irregular hours
Skiing ability desired
Knowledge of keg systems

228

Wp-food & Beverage Resume Examples & Samples

Assist in operating outlet within budgetary guidelines
Responsible for quantity and quality of production in entire kitchen
Create artistic buffet presentations
Thoroughly understand the financial procedures used at this resort
Will complete training programs within 90 days of employment
Responsible for daily operation and production of their outlet
Ensures entire outlet operates under HACCP guidelines
Ensures staff adheres to Culinary Guidelines
Performs management: Paper work; employee reviews, employee consultations, disciplinary action, workers comp form, first injury reports, culinary guidelines and uniform paperwork
Scheduling, costing schedule, and cost transfers
End of Month Responsibilities
Taking and extending physical inventory and making sure all transfers are accounted for
Operates outlet to set standards for food program
Checks quality of all food served and produced
Responsible for scheduling staff for external training classes
Ensure that staff has proper (usable) equipment to perform tasks, and make sure it is in good working condition
Responsible for ordering and receiving all provisions needed for outlet operation
Supports company's goals and philosophies
Act as a spokesperson for the culinary department by giving information to culinary and service staff
Constantly refine kitchen systems and techniques
Meet with outlet managers on a regular basis
Timely in regards to meetings, reports and deadlines
Sets example and develops all culinary staff
Performs all duties in own outlet and any outlet they may be assisting in
Addresses and corrects all culinary issues promptly and fairly
Works with an ongoing concern for menu development
Employee must smile and create a positive work environment
Must spend 80% of his/her time in kitchen 20% in the office
Must keep recipes up to date
Must keep recipe binder up to date, clean, and in good condition
Must make using recipe card mandatory
Must perform daily shift meetings
Must perform detailed line checks before each shift
Must constantly encourage communication and organization
Must be dedicated to achieve consistent ticket time goals
Must manage the “flow” and not get tied to a single task
Must stay current on market trends
Minimum three years supervisory experience required
Valid US Driver’s License and clean motor vehicle record desirable
Must Possesses a solid knowledge of food safety, food handling and production techniques
Is proficient in a wide variety of culinary skills enabling the Chef to effectively train staff
Has a general understanding of major world cuisine’s and their traditions

229

Wp-food & Beverage Resume Examples & Samples

To continually strive to exceed guest’s expectations
To help create memories for our guests and staff as the best mountain resort experience again and again
Standard Operating Procedures will be followed at all times
Must have the ability to take ownership of the position
Must always be polite and respectful of our guests and employees
Always acknowledge every guest immediately upon sight
Observe the four 4 foot rule at all times
Must be available to our guests and employees at all times
You will portray the impression that you are happy and we are happy to have you here
Promote a fun, safe, sanitary work environment
Coordinate the efficient flow of business through the dining room and the bar
Act as a liaison between bartender, guest and management
Support members through teamwork and mutual respect
Keep bar area clean, keep in bussed and surrounding tables
Be sure our guests have what they need (menu, water)
Clean-up as needed
Answer inquiries from guests
Make the guest feel welcome
Engage in small talk
Smile always
Clock in for your shift once appearance requirements are met and in uniform
Bar position is empowered to serve it up, fix it up
Attend daily staff meeting
Check with Manger for any special events
Be sure restaurant is ready to open before seating guests
Be sure bar stations are well equipped and clean (to opening side work)
Maintain work area, keep it clean and organized
Perform table and bar maintenance
Assist in general cleaning of the building
Check restrooms throughout the day and keep maintained and stocked
Be sure restaurant is sufficiently stocked with condiments
Review the shift with MOD
Greeting and serving guests in a prompt and courteous manner
Giving drink and menu descriptions and using suggestive selling techniques to further sales and enhance guest enjoyment
Proper cash handling and cash reconciliation
Tip reporting (as outlined by state and federal law)
Proper food and beverage service (specific to style of restaurant)
Tip out (as designated by management/ specific to restaurant)
Proper sequence of service (specific to individual restaurant)
Laundry, be sure plenty of napkins, place mats are available for use
Consistently check for guest satisfaction, Serve it up, fix it up
Inform management of any potential problems with guests or employees
Assist management in maintaining high employee morale
Maintain a friendly, congenial and helpful attitude
Answer incoming phone calls in a timely, professional and courteous manner
Report and fix any unsafe or unsanitary working conditions
Minimum 2 years FOH bar service experience preferred
21 years of age or older preferred
Valid Colorado Driver’s License ad clean motor vehicle record desirable

230

Wp-food & Beverage Resume Examples & Samples

Adhering to all policies and procedures
Being a part of a team environment
Maintaining a clean, sanitary and safe working environment
Speaking with guests to provide a friendly and welcoming environment
Responsible for portion control and prep levels based on anticipated business
Responsible for minimizing food waste and recording all food waste
Take Responsible and ownership for food quality served to our guests
Takes direction from Chef, Sous Chef and Outlet Managers, Kitchen Foreman
Must perform detailed line checks of assigned station before each shift
Reads, understands, and follows recipes cards and food quality standards
Assists in creation, usage and follow trough of prep, cleaning and closing lists
Capable of training lower level cooks in basic culinary skills
Understands and follows all Health Department rules and regulations
Responsible for food temperature checks on the line and documentations of assigned station
Has a helpful attitude towards all kitchen and front of house staff
Must take a provided food safety 101 course and pass
Responsible for proper food handling, rotation of product, sanitation of all kitchens and equipment. Labeling and dating
Assists in maintaining all storage areas,
Must pass an equipment safety checklist
Must watch and pass a knife safety and slip and fall video/quiz
Required to attend a MSDS and Risk Safety training
Will attend either a QSR (Quick Serve Restaurant) or FSR (Full Serve Restaurant) training
Will attend a resort orientation and complete a unit orientation checklist
Appearance standards will be met at all times
Core Values will be demonstrated at all times – Team Play, Guest Loyalty, Playing Safely, Employee Experience, Striving to be the Best, Financial Strength and Integrity
Employee will follow our mission statement – “Creating the best memories… again and again”
Assists in keeping recipe cards up to date
Must be able to work in a high volume, potentially stressful work environment
Observe 4 foot rule at all times
Have ability to develop basic culinary skills
Must always be polite and respectful to all guests and employees
Preps and works assigned station
One year culinary experience preferred

231

Core-director of Food & Beverage Resume Examples & Samples

6 years or more of progressive hotel Food and Beverage experience
With opening hotels, previous hotel pre-opening experience preferred
At least 5 years' experience in a senior role In a food and beverage environment
Must be proficient In Microsoft Word and Excel
Experience Implementing new F&B concepts

232

Wp-food & Beverage Resume Examples & Samples

Responsible for determining and handling of monetary needs of the unit
Maintaining unit banks of up to $15,000, insuring that an adequate mix of change and bills are on hand to accommodate daily business
Preparing daily receipts, sometimes exceeding $25,000, for deposit
Responsible for on the job training of cashiers
Provides excellent guest service
Keep work area clean throughout the day. This includes all food service counters, floors walls, coolers, storerooms, bussing, and restrooms as required
Responsible for front of house set-up. These responsibilities include, but are not limited to, setting up the drink station and condiment stands, stocking candy and chip racks, and doing restroom checks. Responsibilities vary by unit
Responsible for cashier opening procedures
Distributes cashier cash drawers and cash reserves; issues overrings/bank verification forms
Decides which registers will open and when; assigns cashiers accordingly
Responsible for cashier closing procedures
Makes necessary voids
Verifies cashier deposits and drawer amount
Completes daily revenue reports
Responsible for maintenance of employee timekeeping system
Responsible for daily completion of all unit employee attendance cards
Responsible for cleanliness, maintenance, and protection of cash registers and point of sale systems
Report and take appropriate action to correct unsafe or unsanitary conditions or policy infractions within work area, or within the resort
Two years cash handling experience
One year supervisory experience desirable
Food and Beverage experience is helpful
Must pass a credit check for cash handling

233

Wp-food & Beverage Resume Examples & Samples

Must follow Standard Operating Procedures at all times
Must have the ability to take ownership of operations and issues
Must be punctual and adhere to work schedules
Must acknowledge guests immediately upon sight
Assist in serving guests, clearing tables, and providing for general guests requests
Must promote a fun, safe, sanitary work environment
Responsible to coordinate the efficient flow of business through the dining room and surrounding areas
Clock in for each shift after ensuring uniform and appearance requirements are me
Turn on surrounding lights
Ensure doors are unlocked and windows are clean
Ensure Music system on, dialed to an appropriate station and appropriate volume
Attend daily F&B staff meeting
Check with Manager for any special events
Review mountain/resort information (resort reports) and keep available for our guests
Ensure bar/restaurant is fully prepped to open before seating guests
Be sure host stand is clean and well equipped, including items such as
One year Front of House restaurant experience preferred
TIPS certification preferable, may be obtained after employment
Must be “of-age” to serve alcohol in Colorado
Valid Colorado Driver’s License and clean motor vehicle record desirable

234

Wp-food & Beverage Resume Examples & Samples

Take responsibility and ownership for food quality served to our guests
Takes direction from Chef, Sous Chef and Outlet Managers
Assist in creation, usage and follow trough of prep, cleaning and closing lists
Responsible for food temperature checks on the line and documentations
Responsible for cooler and freezer checks and documentation
Must be capable of training lower level cooks in proper preparation of restaurant recipes
Assist in food ordering
Must be capable of delegating work load at all times. Does not get tied down to one station or task during food service
Assist in monthly inventory
Assists in the financial responsibilities of food and labor costs for the unit
Responsible for maintaining all storage areas,
Assist in keeping recipe cards up to date
Assist in menu development
Assist with daily shift meetings
Able to work a flexible schedule including weekends, holidays and some late nights
Must have at least 3 years of experience working all stations
Previous experience with food orders, staff scheduling and computer programs preferred
A United States driver’s license and clean MVR record desired

235

Wp-food & Beverage Resume Examples & Samples

Coordinate the efficient flow of business through the dining room and surrounding areas
Balance seat counts for servers
Seat guests in a friendly manner as soon as possible, deliver menus
Act as a liaison between server, front door, and management
Bus tables and re-set as needed
Host shall be available to our guests and employees at all times
Host position is empowered to serve it up, fix it up with a monetary limit to be decided upon by the manager of the unit
Turn on the lights
Be sure doors are unlocked and windows are clean
Music system on, appropriate station and volume
Be sure to receive mountain information, keep available for our guests
Be sure host stand is well equipped and clean
One year FOH experience preferred
Valid US Driver’s License ad clean motor vehicle record desirable

236

Wp-food & Beverage Resume Examples & Samples

The highest integrity is expected
Every attempt to please the guest will be made
Act as a liaison between guests and management
You will spend a significant amount of time chatting with our guests
Daily reflection of each shift
Every guest encountered will be thanked and invited back
At the end of the day, you will know you had a positive impact on our guests and employees experience
Serve it up, Fix it up, every attempt will have been made by you to take care of our guests and employees

237

Wp-food & Beverage Resume Examples & Samples

Treat our guests like gold – greet, interact, and thank
Perform opening and closing procedures as assigned by Supervisors
Prepare for anticipated demand. This includes stocking work area with daily needs
Assist in a variety cooking areas with basic skill knowledge
Ensure that products to be served in work area are prepared and ready for service in time for opening each day
Provides excellent guest service in area of responsibility
Assist F&B warehousemen with stocking of work area
Keep work area clean throughout the day. This includes all food service counters, floors walls, coolers, storerooms, bussing and restrooms as required
Assist in general cleaning of all F&B areas in unit, including restrooms and dining areas
Keep serving lines, condiment stands and drink lines stocked with proper levels of disposables and products
Assisting in dish room and pot and pan areas as required
Perform any closing and clean-up procedures as required
Occasional on the job training of new employees
Assisting with bussing needs in guest area
Other Duties
Food and Beverage experience preferred

238

Wp-food & Beverage Resume Examples & Samples

Take ownership for food quality served to our guests
Takes direction from Chef, Sous Chef Outlet Managers, Kitchen Foreman
One year kitchen experience preferred

239

Wp-food & Beverage Resume Examples & Samples

Transact sales on a POS system in an efficient and friendly manner
Accuracy is a must, all drawers shall be within .5% or $10 whichever is greater
All thefts will be reported immediately to a manger
Coordinate the efficient flow of people from the scramble area to the seating area
Every guest will be greeted, made small talk with and thanked for coming and invited back
One year FOH experience desirable
Working knowledge of Microsoft Office and basic computer functionality desired

240

Food & Beverage Administrative Assistant Resume Examples & Samples

Perform administrative duties supporting the Purchasing Division of the hotel. Comply with Four Seasons’ Work Rules and Standards of Conduct as set forth in EmPact. Work harmoniously and professionally with co-workers and supervisors
Maintain files, schedules, and calendars for management members of the Purchasing Division; coordinate, set and confirm interviews and appointments
Be a champion of the Golden Rule: Do unto others as you would have them do unto you

241

Assistant Director of Food & Beverage Resume Examples & Samples

Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
Develops and maintains effective communications between all operating departments including the hotel. Uses purchasing and inventory knowledge to track costs, transfers, waste, promo and forecasting in all revenue centers for food & beverage
Approves menus by consulting with GM, Controller and Chef; reviews potential food and beverage menus, evaluates past popularity of menu options and develops new menus based on trends
Communicates the goals and objectives of the Company and inspires/empowers employees to achieve those goals
Excellent organizational, multi-tasking, planning, written and verbal communication skills

242

Food & Beverage Cluster Manager Resume Examples & Samples

Understanding and management of food safety culture – Level 3 CIEH or higher
Experience leading a team in a fast paced restaurant environment
Experience in training and development of direct reports
Strong communication and delegation skills
Understanding of Microsoft office, such as outlook and excel
Experience leading team briefings, confident public speaker
Previous experience in managing customer service standards and targets
Have a great attitude, work ethic and passion to succeed

243

Director of Food & Beverage Resume Examples & Samples

Assist in the supervision of all food and beverage operations in order to ensure that the highest quality standards are met for food, service, cleanliness, and marketing of all operations
Utilize computer equipment to analyze forecast, cost, and revenue reports and make decisions based on that information to ensure maximizing of profits
Observe food and beverage outlet operations and take needed action to ensure standards of product presentation and service are being maintained. Taste test food and beverage products for consistency
Assist outlet managers in coordinating services from support departments, such as maintaining adequate stock of linen
Previous hotel food & beverage manager experience is required
Hilton experience is preferred
Fire Safety Director certification is preferred
Must be flexible to work days, nights, weekends shifts when needed
Considerable skill in complex mathematical calculations without error
Ability to observe and distinguish product quality by smell, taste, and appearance
Knowledge of food and beverage industry, current market trends and federal, state and local laws pertaining to the hospitality industry, i.e., OSHA, Liquor Commission, Department of Health and Sanitation regulations
Collect accurate information and resolve conflicts
Move throughout the hotel property and continuously perform essential job functions
Grasp, lift and/or carry, or otherwise, move or push goods on a hand cart/truck weighing a maximum of 150 lbs

244

Waiter / Ress Food & Beverage Team Member Resume Examples & Samples

Taking reservations
Setting up breakfast
Checking deliveries

245

Food & Beverage Office Coordinator Resume Examples & Samples

To coordinate and provide administrative support to the Rooms Division , including Housekeeping, Guest Services and Front Office
To communicate and update all Rooms Division on changes within these departments
To maintain all employee records within the Rooms Division

246

Franchised Director of Food & Beverage Resume Examples & Samples

Manages day-to-day staffing requirements for Banquet team and Comp Services team (hotel breakfast staff)
Plan, assign work, and establish performance and development goals for team members
Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member performance
Educate and train all team members in compliance with federal, state, and local laws, and safety regulations
Ensure staff is properly trained on quality and service standards, and has the necessary equipment and tools to carry out job duties
Monitor Food & Beverage budget and control expenses with a focus on food, beverage, and labor costs
Work closely with the sales department to deliver great experiences to guests and ensure repeat event bookings
Ensure all Food & Beverage equipment are in proper operational condition and maintained on a regular basis
Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints, and/or requests to ensure a high level of guest satisfaction
Manage Food & Beverage Marriott/Residence Inn franchise programs for the hotel
Participate in and maintain system-wide food and beverage marketing programs and promotions
Monitor local competitors and industry trends
Review and approve menu design and concepts with Executive Chef
Ensure, train, and implement all catering service standards and policies
Conduct monthly food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, materials, and equipment
Ensure the security and proper storage of food and beverage products, inventory and equipment and replenish supplies in a timely and efficient manner while minimizing waste
Builds strong working relationships and communications with hotel staff to ensure maximum operating effectiveness and fulfilment of special event need
Can communicate well with team members and guests
Make sure that all required hotel supplies are ordered and stocked in advance of need
Provide effective leadership to hotel team members
Ensure hotel staff is provided with uniforms and name tags, and upholds property grooming standards
Able to remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps or problem resolution by using experienced judgment and discretion
All Other duties as assigned by the General Manager or Management
Must be able to work nights, weekends, or holidays on occasion
Knowledge of Marriott PMS is a plus!
Minimum two years of management or related experience is required, including supervisory experience or an equivalent combination or education and experience
Must speak fluent English. Bilingual in Spanish is a plus
Must have valid food handler card as required by local law

247

Food & Beverage Coordinator Resume Examples & Samples

Has 1 year of experience in a similar capacity in F&B environment
Has excellent interpersonal and communication skills
Is strong with attention to details and practice accuracy in delivery
Is helpful and has high level of ownership and responsibility
Is well organized and observe timelines strictly
Is a great team player who contributes to the success of Restaurant & Bar Department through supporting and administering all the department initiatives and programs

248

Food & Beverage Management Resume Examples & Samples

Stores: China, glass & silver inventory and ordering; Familiar with basic kitchen appliance maintenance. Responsible for hygiene and cleanliness of tableware and kitchen. Receive supplies and maintain the storeroom
Kitchen: Assistant to the Chef in charge of ordering and controlling. Familiar with par levels, payroll cost, food cost, scheduling and proper food handling. Familiar with basic kitchen appliance maintenance. Responsible for hygiene and cleanliness of tableware and kitchen
Bar: Knowledge of liquor cost, inventory procedures, staff supervision and control. Participate in promotional & marketing events
Restaurant: Ensure proper service standards; Responsible for payroll, cost controls, buffet presentations, group sales, scheduling, promotion & marketing, Menu engineering of food and liquor; control of sales for the F&B department; profit and lost analysis; F&B accounting duties; supervision of staff; provide set-up for annual events and Accor meetings; analyze of market, budget and goals

249

Food & Beverage Service Agent Resume Examples & Samples

Facilitate special requests
Maintain effective handovers
Removing of used cutlery and crockery
Refreshing tables after guests have finished dining
Smart and tidy, in appearance

250

Director of Food & Beverage Resume Examples & Samples

At least three years management experience in a unionized Food and Beverage operation preferably in an upscale or lifestyle brand hotel. Must have high-end bar management experience
Solid financial skills and the ability to analyze financial statements and modify operations to meet financial goals
The ability to maintain a "sense of urgency" attitude for the completion of responsibilities/tasks
Superior organizational and follow up skills with extreme attention to detail
Strong email, PC and internet skills - including MS Word, Excel, Power Point and Outlook
Dedication and willingness to go above and beyond

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