Food & Beverage Manager Resume Samples

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E Witting

Ellen

Witting

56611 Lubowitz Heights

Chicago

+1 (555) 474 1113

56611 Lubowitz Heights

Chicago

Phone

p +1 (555) 474 1113

Experience Experience

Detroit, MI

Assistant Food & Beverage Manager

Detroit, MI

Greenfelder, Marvin and Wolff

Detroit, MI

Assistant Food & Beverage Manager

Manages work procedures and expedites workflow
Provides managerial coverage to beverage areas in the absence of a beverage manager
Works with management to developing marketing and promotional ideas to enhance business in the department
Supervises and manages associates. Manages all day-to-day operations. Understands associates positions well enough to perform duties in associates absence
Recruits, interviews, recommends for hire and trains assistant management and hourly employees
Perform all other duties as assigned by Director and Manager of F&B
Assist the Food & Beverage Manager to oversee the Food & Beverage operations

New York, NY

Food & Beverage Manager

New York, NY

Swift Inc

New York, NY

Food & Beverage Manager

Interacts with management of other department within areas of responsibility and develops solid working relationships with them
Participates in training and development programs to improve personal or departmental standards liaising with the Training Manager
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
Work with sales to manage the development of new products and services
Provide a professional, advisory and executive support service to the General Manager to assist in meeting strategic goals
Assist in drink and food menu development
Provides proper training and development for employees

present

Chicago, IL

Franchised Food & Beverage Manager

Chicago, IL

Prosacco and Sons

present

Chicago, IL

Franchised Food & Beverage Manager

present

Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence
Inform management promptly of any work-related problems or guest complaints
Create and maintain good working relations with suppliers, negotiate terms of business and costs to the benefit of the hotel
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Providing guidance and direction to subordinates, including setting performance
Perform other duties as assigned, requested or deemed necessary by management

Education Education

Bachelor’s Degree in Hotel Management

Texas A&M University

Bachelor’s Degree in Hotel Management

Skills Skills

Ability to comprehend good quality products and maintain proper consistency on all finished products
Basic knowledge of inventory and rotation of food
Possess great attention to detail
Ability to use all senses to ensure food quality standards are met
Excellent oral and written communication skills and the ability to interact patiently, tactfully, and diplomatically with internal and external guests
Strong knowledge of hotel restaurant operations, including fine dining, bar, high tea and banquet operations
Good working knowledge of different systems and reports
Proficient in time management; the ability to organize and manage multiple priorities
Strong leadership skills with ability to coach, mentor, train and develop staff
Highly responsible & reliable

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Food & Beverage Manager Resume Examples & Samples

Works with DoubleTree management team to meet budgetary goals
Complete all administrative requirements and reports
Prepares for and ensures the successful execution of banquet and conference events
College education - preferred
3+ years of Food and Beverage Experience - required, ideally in a casual dining or fine dining facility
Wine and liquor knowledge/experience - preferred

Food & Beverage Manager Resume Examples & Samples

Supervises inventories, maintains par levels, staffing levels toensure operational objectives are met
Administers menu design, scheduling, event planning, inspection of facility / equipment for safety and sanitation standards
Associates degree and / or two years related experience. Strong administrative skills and knowledge of social media
Flexible scheduling. Willingness to work long hours, weekends, holidays, week nights. Previous club experience is a plus
Alcohol awareness training, Food safety / Sanitation

Senior Food & Beverage Manager Resume Examples & Samples

A minimum of 3-5 years industry & management experience is required
Previous P&L accountability and/or contract-managed service experience, preferred and previous management experience in within a convention center or sports venue and in running specialty events with high profile clientele, strongly preferred
Food and Beverage P&L accountability and contract-management, including licensed concepts and third-party subcontractors
Retail foods marketing/merchandising experience
Change management and accountability competency
Candidates must have a strong background in concessions and food and beverage sales
Strong organizational and time management skills, the ability to manage in a diverse environment with focus on client and customer service, the ability to manage multiple tasks simultaneously while providing a high level of customer service are necessary for success in this role
Proficiency in all Microsoft Office applications, required

Food & Beverage Manager Resume Examples & Samples

Assist General Manager with banquet and event sales
Inspects and assists with banquet set-up and breakdown of tables, decorations, equipment, serving areas, and related activities in an accurate and timely manner
Ensure satisfaction by communicating with the client throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with host at the conclusion of event
Hires, supervises and develops bartender, beverage cart driver, host/hostess, snack bar attendant and other employees in the Front of the House F&B department
Conduct training and refresher classes for all Front of House F&B personnel in the correct procedures
Cook menu items in cooperation with the rest of the kitchen staff
Daily oversight of Front of House F&B accounting procedures
Implement and maintain F&B sales/marketing programs
Alcohol and beverage ordering – follow PO buying process
Quality assurance, guest service and training of all employees
Institute and implement all BCG Human Resources guidelines

Assistant Food & Beverage Manager Resume Examples & Samples

Ensure food orders are prepared in a timely manner and that purchases are completed efficiently in a fast-paced environment
Assist the Manager in organizing food stations according to Company expectations
Maintain point of sale and inventory control system on a daily basis
Secure relationships with food and beverage vendors and assist in placing all food and beverage product orders
Receive and store all food and beverage inventory according to the First In, First Out method
Assist with daily and monthly inventory of all food and beverage items
Regularly rotate stock to ensure inventory is available
Maintain daily cost of sales, cash control, and inventory
Assist with hiring and training part-time concession employees and summer interns
Ensure compliance with Department of Labor, DHEC, and OSHA standards
Maintain a clean, sanitary, and organized environment within the kitchen, concession stands and retail shop
Promote a synergistic relationship with team members in all department and divisions
Ensure professional development by enhancing work knowledge, skills and abilities
Ensure completion of work responsibilities and special projects in accordance with the designated timeframe, as determined by the General Manager
Provide leadership with feedback, ideas and suggestions on a timely basis
Perform all other duties as assigned by Director and Manager of F&B
Help in catering and production of food for picnics, catering, and events
Bachelor’s degree in Business Administration, Marketing, or related field
Sales & negotiation experience
Previous experience in managing a fast-paced concessions and retail operation
Computer skills (Microsoft Office)
Good conflict resolution skills
Ability to work around children, demonstrating patience, empathy, and understanding
Effective leadership skills
Positive and effective customer service skills
General knowledge of the game of baseball and softball

Assistant Food & Beverage Manager Resume Examples & Samples

Assesses and reviews the job performance of subordinates and maintains records of assigned employees according to hotel policy, to include disciplinary action when necessary
Conducts, orients, and trains assigned associates to meet departmental responsibilities
At least 2 years of supervisory or management exp. in the Food Service or Hospitality industry
Ability to respond effectively to changing demands
HAACP & Servsafe & TIPS Certification preferred

Food & Beverage Manager Resume Examples & Samples

Daily management and scheduling of all Front of House employees
Cooperation with Executive Chef in the oversight of BOH controls consistency, and menu development
Assist Director of Sales and Banquet Manager with banquet and event sales and execution of events
Inspects and assists dining area set-up and breakdown of tables, decorations, equipment, serving areas, and related activities in an accurate and timely manner
Hires, supervises and develops bartenders, servers, beverage cart personnel, host/hostess and other employees in the Front of the House F&B department
Management of FOH-controlled food & beverage product rotation
Responsible for inventory controls of silver, glass and china
Maintaining cost controls and conducting monthly inventories
Implement and maintain F&B sales/marketing programs for the restaurant
Responsible for all beverage programs in all areas of the club
Coordination and communication between all departments
Responsible for overall guest satisfaction in the restaurant
Ensures BCG F&B policies are upheld (Uniforms, Nametags, etc.)
Coordinate POS onboarding and Interface maintenance
Perform daily walk-throughs to ensure full compliance with the Department of Health regulations
Assist with development, implementation and results tracking of a la carte F&B sales/marketing programs and campaigns
Input Comment Cards monthly and works closely with the F and B Committee

Assistant Food & Beverage Manager Resume Examples & Samples

Assists in directing and overseeing all food and beverage facets
Sets & implements schedules, budgets, orders, inventory, vendor monitoring and staffing
Promotes and implements all Troon Standards, Policies and Procedures
Associate’s degree (AA) or equivalent from two-year college or technical school; or two to three years experience and/or training; or equivalent combination of education and experience

Food & Beverage Manager Resume Examples & Samples

Designs floor plans according to reservations
Plans dining room set-up based on anticipated guest counts and client needs
Greets and seats members and guests by name
Produces daily or meal-period revenue analysis and other reports from point of sale (POS) systems used in the dining room
Performs daily POS closeout. Verifies proper distribution of hours for employees and submits to F&B Director
Receives and resolves complaints concerning dining room service
Serves as liaison between the dining room and kitchen staff to ensure open communication
Ensures cleaning of equipment and storage areas is completed according to schedule
Directs pre-meal meetings with dining room personnel
Assures the correct appearance, cleanliness and safety of dining room areas, equipment and fixtures; checks the maintenance of all equipment in the dining room and reports deficiencies and maintenance concerns
Assure ticket times and speed of service goals is achieved
Makes suggestions about improvements in dining room service procedures and layout
Trains staff on all aspects of the POS system
Knowledgeable of daily reservations and helps maintain the dining room reservation system
Develops and continually updates and refines policy and procedure manuals for service staff to increase quality and to control costs
Attends scheduled staff meetings
Serves as club’s opening and closing manager
Works with Executive Chef to update, review and print weekly menu changes
Assist with monthly beverage inventory
Implements training guides to all employees
Oversees position description/specifications and goals for all department staff
Inspects to ensure all safety sanitation, energy management, preventive maintenance and other standards are consistently met
Helps develop specialty drinks with bartenders
Responsible for planning and execution of club functions alongside other managers
Performs other appropriate assignments and projects as required by the Food and Beverage Director

Food & Beverage Manager Resume Examples & Samples

Position is responsible for Assisting Food & Beverage Director with all Food and Beverage Operations for the Front of the House operations
Oversee and manage cash handling, dining room/bar/game room cleanliness, food safety,
Manage the ARAMARK Food Waste program and ARAMARK Alcohol Service Policy
Minimum 2 year Hospitality Management
4 year Hospitality Degree preferred
The ability to manage in a diverse environment with focus on client and customer service is essential to success in this role. Previous experience controlling food & labor cost, menu development and pricing required

Food & Beverage Manager Resume Examples & Samples

Key involvement in the grand opening of the newly constructed clubhouse
Manage both front and back of the house F&B operations within budgeted guidelines
Daily oversight of all F&B accounting procedures
Monitor & maintain F&B quality and budgeted COGS
Food ordering and preparation – follow PO buying process
Establish and manage target KPI’s
Lead F&B team by attracting, recruiting and training high performing, service driven personnel
Responsible for the development and implementation of social events
Actively promote the facility with help of regional marketing support
Work directly with golf operations team to promote seamless interaction between the golf amenities and restaurant experience
Comply and promote all health and safety standards and regulations

Food & Beverage Manager Resume Examples & Samples

Delivers strong operational performance by executing against ARAMARK standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal merchandise quality and service
Responsible for purchasing, receiving, scheduling and managing service activities in compliance with ARAMARK systems
Utilize customer feedback to respond to customer needs and to improve retail services
Bachelor's Degree preferred. Culinary degree and/or strong culinary knowledge highly preferred
Requires a minimum 2 to 5 years retail food service management experience preferably including multi-site marketing and merchandising experience and working knowledge of cash handling policies and procedures
Candidates with high volume, fast paced, casual dining restaurants or like experience in a hospitality setting preferred
Working knowledge of local and state sanitation inspection programs. Experience with food production and servsafe certification desired
Strong communication (verbal and written), organizational, multi-tasking and time management skills are essential
Strong leadership skills with ability to train, teach, and demonstrate and follow-up on all assignments when necessary
Position requires the ability to work with confidential employee, client and ARAMARK information

Assistant Food & Beverage Manager Resume Examples & Samples

Assist in hiring of service staff
Assist in creation, conduct and enforce service and beverage training programs and standard operating procedures for service personnel
Enforce and monitor established standards for service personnel
Hold pre-shift meetings regarding food, specials, service, VIP's on property and in-house overnight accommodations
Monitor daily operations and systems of business
Monitor use of and assists with ordering service supplies as necessary
Investigate and resolve complaints regarding F&B quality, and/or service
Assists in Liquor, Beer & Wine inventory and insures cost controls
Monitor employee and patron activities in order to ensure liquor regulations are obeyed
Updates and maintains records of Food Handlers and OLCC certifications for all F&B employees
Help in physical set-up, execution and break-down of banquets, social functions, events and tournaments
Maintains a professional standard at Pronghorn including, but not limited to, appearance, interaction with members, associates, guests of the club, verbal discussions and written correspondence
Must be dressed neatly and well-groomed in company approved uniform at all times
Must be able to operate P.O.S., make change correctly and make credit card transactions accurately
Must be able to deliver plates and food and clear tables, which may require lifting up to 50 lbs. Investigate and resolve complaints regarding F&B quality, service and/or accommodations
Must be able to calmly respond to angry guests and notify a manager
Must be able to hear well amongst loud background noise
Must be able to write or memorize orders
Must balance at end of each shift
2-3 years management experience and/or training or an equivalent of hands-on training in a restaurant or golf club house or hotel/restaurant management
Must possess the ability to effectively present information and respond to questions from groups of members, guests, management and employees

Assistant Food & Beverage Manager Resume Examples & Samples

Assists in directing and overseeing all food and beverage facets including, but not limited to: guest satisfaction and customer service, personnel, menu mix, ordering, vendor preference, food production, inventory, and catering functions
Associate’s degree (AA); or six months to one year related experience and/or training
Ability to read and speak English will be required in order to perform the duties of the job (e.g. the associates will be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates will use are in English). Meets state age requirements for handling alcoholic beverages. Knowledge of Microsoft Office applications and POS systems

Food & Beverage Manager Resume Examples & Samples

With the F&B Director, identify opportunities for Member events and food and beverage services that satisfy on-going Member needs and implement to achieve revenue objectives
With the F&B Director, ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio
With the F&B Director develop employees for exceeding expectations of all Members and Guests
Create an excellent work environment, centered upon teamwork and mutual respect, which is expected to focus upon Member Satisfaction, while producing the Club's revenue objectives
In the absence of the Food and Beverage Director, the Assistant Food and Beverage Director will be accountable for executing all Private and Member Events, maintaining communication with the Contact for all events, and ensuring all Member Expectations are exceeded

Food & Beverage Manager Resume Examples & Samples

Strategic managing of Dining services for Bangalore and Hyderabad location
Analyse and create action plan with execution for sanitation program and health inspections across all locations
Initiate and execute Festival ad food promotions in partnership with vendors
Work in coordination with GRE and sourcing to execute day to day issues and concerns
Documentation , monthly payments, renewal and termination of Agreement

Food & Beverage Manager Resume Examples & Samples

College degree in Culinary Arts, Hotel or Business Administration or equivalent experience
At least 3 years of previous management experience in a high-volume Food and Beverage outlet
At least 3 years of previous experience in directing and managing employees

Assistant Food & Beverage Manager Resume Examples & Samples

Strong presence in F&B outlets during all meal periods
Supervises the activities of all outlet heads
Ensures guest satisfaction and handles guest complaints
Coordinates with the Chief Steward on operating equipment requirements of the outlets
Coordinates with the Executive Chef on emergency requirements
Reviews prices, sources of supply, F&B sales trends, inventories, attend meetings, etc
Ensures quality of food and service comply with established standards by performing random checks on food quality and service standards, including cleanliness, providing directions for improvement if required
Contribute to the increase of Sales by
Assisting in developing progressive marketing plans and design of food promotions
Assisting in developing special programs in order to attract guest
Ease seasonal sales fluctuations
Increase market popularity of the Hotel and overall competitiveness of operations
Obtaining updated information on market demands
Minimum 2 years’ experience as Assistant Food and Beverage Manager in a 5* Hotel
Previous experience in bars, restaurants, lounge and banquet operations
Strong understanding / experience of Hotel Operations in a multi-cultural environment
High level of drive for results; adaptable and flexible with the ability to build relationships
Strong planning and organizing skills with great attention to details
Excellent guest relations, problem solving and time management skills
Excellent written and verbal communication in English
Working knowledge of Micros

Food & Beverage Manager Resume Examples & Samples

Controlling and analyzing the levels of product and service, guest satisfaction, marketing operating costs and hygiene
Supervising and coordinating pricing and preparation of menus, beverage and wine lists
Coordinating with the Director of Finance and Business Support
Conducting frequent Food and Beverage financial results and profitability, projected business, operations results and problems, new policies, quality improvement, sales improvement, productivity improvement
Keeping up to date with trends, systems and practices
The training and coaching of employees to enhance performance
Demonstrating an awareness of OH&S policies and procedures

Food & Beverage Manager Resume Examples & Samples

Oversee the management of banquet operations
Develop quality management systems
With Purchasing Manager, develop and monitor the implementation of purchasing procedures
Charismatic leader who can inspire and motivate team

Franchised Food & Beverage Manager Resume Examples & Samples

Know your work schedule and follow it with a high degree of reliability
Work in a cooperative and friendly manner with fellow associates
Maintain professional attire and personal hygiene
Maintain a clean, neat and orderly work area
Perform your job according to standard operating procedures
Read, understand and follow all policies, procedures and practices as stated in the Associate Handbook
Implement management company and hotel’s safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following company’s OSHA Hazcom program and safe lifting techniques
Utilize protective equipment, when applicable
Promptly report substandard (unsafe) conditions to supervisor
Promptly report accidents, injuries, property damage or loss to supervisor
Keep accurate communication flowing freely among all hotel departments
Inform management promptly of any work-related problems or guest complaints
Practice “aggressive hospitality” and provide guest satisfaction
Promote the hotel through goodwill, courtesy and a positive attitude
Attend all scheduled training classes and meetings
Train other associates as directed by management
Continue to learn and grow in your position
Perform any reasonable request as assigned or directed by management
Provide for a safe work environment by following all safety and security procedures and rules
Arrange for reasonable accommodations for person(s) with disabilities
Assist person(s) with a disability
Comply with all applicable, federal, state and local laws and ordinances as they apply to the hotel guests and associates
Know all emergency procedures (fire, severe weather, bomb threats, guest accident/illness, etc)
Efficiently supervise, guide and train all management level associates in the food and beverage discipline
Ensure that management in the food and beverage discipline are covering all hours of every shift to ensure constant supervision of each department. Circulate throughout outlets, courteously and warmly greeting guests and associates. Ensure service is prompt and courteous
Schedule, evaluate and direct all food and beverage personnel
Provide disciplinary action when, and if, necessary
Provide associates with the necessary tools or equipment they need to perform their job
Take immediate action on problems that are encountered in the food and beverage department
Participate in the following
Establish, direct and review liquor procedures to ensure adequate security and accountability, presentation and service performance
Handle or assist with any guest related complaints, as well as coordinate the follow up on those complaints
Be knowledgeable and comply with federal, state and local laws and regulations as it relates to food and liquor. Ensure food and beverage staff have all been trained in responsible alcohol service
Conduct regularly scheduled training sessions on proper and safe work habits. Identify hazards and take corrective measures immediately
Produce approved budget and operate within established guidelines in regard to costs, expenses, sales and profit for food and beverage department. Develop, institute and maintain controls and procedures to ensure a profitable operation
Prepare an accurate weekly sales and payroll forecast for food and beverage department
Ensure proper staffing procedures to ensure the highest possible payroll productivity at the lowest possible costs in keeping with the standards of the management company
Work in close cooperation with the Accounting Department to ensure that proper controls are followed in all food and beverage areas (i.e. food cost, inventory, payroll, etc.)
Develop, institute and coordinate promotional and operational efforts to maximize achievement of sales (i.e. advertising, posters, mailers, etc.)
Analyze and monitor profit and loss statements
Interview and hire new personnel when needed
Review and approve all food and beverage department reviews, hires, job transfers, warning notices, counseling sessions and termination records
Evaluate staff performance and maintain on-going feedback for maximum performance standards
Read, learn, understand and refer to the applicable Franchise or management company’s Standard Operating Procedures
Conduct performance evaluations and training sessions with each manager within the food and beverage department
Promote and ensure the upkeep of each department’s training procedures and personnel development within the food and beverage discipline
Develop and institute new food menus for the Restaurant, Room Service Lounge and Catering/Sales Department
Participate as an active member of the property’s Executive Committee
Conduct self to reflect the high standards of professionalism within the organization and hotel
Assist other Executive Committee members and/or managers when needed
Able to communicate accurately and effectively in verbal and written from with guests and associates so as to respond accurately and completely to people to give directions, instructions, information, answer questions and provide service as required
Use arithmetic to accurately calculate sales expense and profit of departments
Carry out specific oral and written instructions
Efficiently operate a calculator

Food & Beverage Manager Resume Examples & Samples

At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and
At least 1 years of related experience; or a 2-year college degree and 2 or more years of related
Must have knowledge of F&B preparation techniques, health department rules and regulations,liquor laws and regulations

Franchised Food & Beverage Manager Resume Examples & Samples

Providing services that are above and beyond for guest satisfaction and retention
Utilizing interpersonal and communication skills to lead, influence and encourage others
Advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example
Encouraging and building mutual trust, respect and cooperation among team members
Analyze daily activities for all outlets, which include daily, sales, covers and operational costs and concerns
Improving service by communicating and assisting individuals to understand guest needs, maintaining quality products in accordance with Company standards,
Providing guidance, feedback and individual coaching when needed
Monitor daily food and beverage costs while knowledgeable of fluctuating cost of sales. Partner with Purchasing Manager to discuss prices and daily invoices of required inventory
Walking the Floors Daily involvement in customer service and hospitality. Maintains direct contact with all restaurant, luau and banquet patrons, and utilizing feedback for productive means in order to improve and enhance our positioning
Supervising and managing team members. Managing all day-to-day food and beverage operations. Understanding team members positions well enough to perform duties in their absence
Analyze, investigate, and resolve guest complaints
Insures proper staffing levels for customer service goals
Is in the guest area during high traffic times to assist the F&B associates and to ensure smooth operations
Administering payroll edits, reporting and time & attendance policies
Providing guidance and direction to subordinates, including setting performance
Standards, monitoring performance and completing performance evaluations
Analyzing information and evaluating results to choose the best solution and solve problems
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail or in person
Responsible for the development and maintenance of all policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation
Maintaining complete knowledge at all times of: All hotel features/services, hours of operation, daily house count, expected arrival/departures and all department policies and procedures
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
Interviewing hourly food and beverage candidates and make recommendations to Director of Food and Beverage and Food and Beverage Managers on new hires, pay rates and terminations
Responsible for purchasing all food and beverage items for restaurant with the
Approval from the Director of Food and Beverage following policies and procedures set forth by Pacifica Hotel Company
Ensure proper cash handling and tip pay out procedures are being followed
Complete all required reports in a timely, accurate manner
Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel
Perform other duties as assigned, requested or deemed necessary by management
*Management retains the discretion to add or change the duties of the position at any time. ***"
Three (3) yearsexperience in food preparation and restaurant operations. College degree preferred
Experience in hiring, training, supervision, forecasting, budget preparation, and cost control in food and labor
Proficient in training, coaching and counseling
Experience in a union environment is preferred but not required. Micros knowledge preferred. TB clearance card required
English speaking or bilingual
Ability to make timely, effective decisions. Ability to prioritize, organize and delegate work assignments
Ability to maintain good team member relations. Ability to develop and maintain effective guest relations
Ability to manage multi-departmental operations
Ability to direct performance of restaurant and kitchen team members and follow-up with corrective action where needed
Ability to work long hours, 5 to 6 days a week. Dependable

Food & Beverage Manager Resume Examples & Samples

Ensure compliance: Internal Audit, Quality Assurance, Loss Prevention, and Standard operating Procedures. Ensure that all food handling processes are followed at all times along with kitchen safety standards. Perform daily inspections of product and service. Monitor cashier banks and ensure proper cash handling practices are followed. Oversee the proper entering and coding of all invoices and inventory information when food items are received. (15% time)
Cultivate a “Count on Me” Culture: Continuously exhibit the company’s Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10 % time)
5 to 7 years of related work experience

Food & Beverage Manager Resume Examples & Samples

Implement effective control of food, beverage and labor costs among all sub-departments to Crescent standards
Regularly review and evaluate the degree of guest satisfaction of the individual restaurants and banquet service, to recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment
Continuously evaluate the performance and encourage improvement of the associates in the food and beverage department. Plan and administer a training and development program within the department which will provide well trained associate at all levels

Food & Beverage Manager Resume Examples & Samples

Monitor the timely execution of all major F&B projects within the organization, ensuring all stakeholders know when and if there are delays or items missing from the critical path. Communicate all relevant information to team members so there are no errors made in execution and everyone has the vital statistics
Assist F&B in the execution and organization of all venue related promotions including budget management
Assist with managing all websites, social media, and related initiatives to F&B
Liase between F&B and Banquets & Events, PR, and Op.’s to ensure proper distribution of all materials and information relevant to ongoing operations
Assist in the development, execution, and promotion of F&B special projects and F&B newsletters
Assist in the organization, production, and dissemination of collateral materials for all F&B outlets
Assist in relationship management and performance evaluation of all 3rd party agencies and service providers such as public relations, consultants, and service providers
Assist F&B promotions in the organization, submission, and timely payment of all invoices for 3rd party service providers
Gather data and prepare Weekly Reports for all outlets for review on weekly calls with property teams, marketing teams & operations teams
Assist F&B with all general administrative needs and projects
Assist in writing Month End Management letter
Associates degree or equivalent required
Two to three years in a public contact position, preferably in an upscale or lifestyle brand hotel
Ability to multitask, work in a fast paced environment and have a high level attention to detail
Ability to take ownership of all guest issues/complaints
Develop sufficient knowledge of the entire hotel and all outlets; including menus, concepts and pricing

Assistant Food & Beverage Manager Resume Examples & Samples

Lead and supervise the Banquet/outlet team in all aspects of the department and ensure service standards are followed
Contribute to departmental meetings
Review all banquet event orders to ensure proper set-ups are in place
Post secondary degree in Hospitality or Food and Beverage Management an asset
Minimum one year previous Supervisory experience in a similar size convention/banquet facility or two years experience in a large volume restaurant/multi-restaurant operation
Off-premise catering experience an asset
Demonstrated ability to enforce established standards through effective communication essential
Demonstrated ability to making decisions that will improve service consistency and the work environment
Proven ability to make unpopular decisions in the best interest of service excellence
Proven ability to consistently communicate service improvement initiatives and expectations
Strong organizational and business decision making skills essential
Must be a highly organized individual with the ability to handle numerous tasks at one time
Ability to delegate tasks to team members and facilitate their completion
Must be willing to work flexible hours including late nights, weekends and holidays
Must have excellent English communication skills (written, verbal and comprehension). Fluency in a second language as it relates to the hospitality industry is an asset

Asst Food & Beverage Manager Resume Examples & Samples

Is present during peak periods in all restaurant, bars and banquets to ensure that service and products are consistent with established standards
Works closely with all F&B Supervisors in order to facilitate the smooth day to day running of ours operations, including attending all communication meetings and pre-service briefings when possible as well as conducting a daily operating meeting
Takes an active role in human resources activities of the department including the screening of all new hires and pro-actively works towards the programs in close cooperation with the training department
Reviews on a daily basis the MTD and YTD financial performance of the department with all supervisors to establish and implement any required corrective action
Takes an active role in coordinating the promotional activities of the department including planning and execution of promotions within the outlets
Responsible for F&B activities mise en place i.e. posters, banners, flyers, menu printing, direct mail and promotional material
Oversees the F&B coordinator in the handling of this day-to-day activities and special projects to ensure deadlines are met
To assists Beverage Manager/Supervisor in the preparation of all beverage and wine lists and price reviews/recommendations for review with Food &Beverage Manager
Liaise with other department heads in order to facilitate the smooth operation of Food & Beverage activities throughout the hotel
An innovative, creative and practical person
Must possess a high energy level and great determination to accomplish tasks and projects under pressure of time
Must have 3-5 years experience in a progressively more responsible Food and Beverage positions with at least 2 year’s experience as a Senior member of the F&B management team
Must possess Computer skills
Able to read, write and understand English, other languages will be a plus of good physical appearance with a bright personality

Assistant Food & Beverage Manager Resume Examples & Samples

Strong proven record of Sales driven incremental
2 years Food and Beverage Management Experience is required
Strong beverage knowledge is required

Food & Beverage Manager Resume Examples & Samples

Supervise the operation of other F&B outlets within the hotel
Plan, organize and execute any assigned projects
Help plan, coordinate & execute special events
Gain knowledge of and lead employees through scheduling, payroll, training, coaching, evaluating and hiring
Lead and coach the team towards achieving exceptional guest service and employee engagement results
Monitor food and beverage service, ordering, cost, and quality and consistency on a daily basis
Participate in all leadership activities such as meetings, training, etc

Food & Beverage Manager Resume Examples & Samples

Support and manage the F&B outlets while working closely with the Director of Operations and other hotel departments
Short and long term planning of all food & beverage functions and outlets
Ensure effective hiring, training, and development of staff
Lead and coach team towards achieving exceptional guest service and employee satisfaction
Monitor food and beverage ordering, cost, quality, and consistency on a daily basis
Hotel experience and a thorough understanding of restaurant service
Previous Food & Beverage management experience

Franchised Food & Beverage Manager Resume Examples & Samples

You have a burning desire to succeed, are extremely guest oriented, highly disciplined and never say die
You have an uncanny ability to create strong leaders
You have a mentoring spirit and are highly accountable to everyone you work with
You have the drive and determination to help create an enduring great company
You believe you can be the best at almost everything you do and can prove it
Achieves Main Kitchen Restaurant / In Room Dining / Executive Lounge operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
Meets F&B financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Plans menus by consulting with chefs; estimates food costs and profits; adjusts menus
Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation
Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission
Maximizes bar profitability by ensuring portion control; monitoring accuracy of charges
Publicizes the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant
Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining parking lot and walkways
Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Assistant Food & Beverage Manager Resume Examples & Samples

Execute the delivery of all Food & Beverage promotions and new menus; creating a destination of choice for both hotel and external guests
Monitor control of food, beverage, labour and operating expenses throughout the F&B division
Bilingual in English and Bahasa Indonesia is required

Food & Beverage Manager Resume Examples & Samples

Design exceptional menus, purchase goods and continuously make necessary improvements
Identify customers needs and respond proactively to all of their concerns
Lead F&B team by attracting, recruiting, training and appraising talented personnel
Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
Comply with all health and safety regulations
Proven food and beverage management experience
Mastery in delegating multiple tasks
Communication and leadership skills
Guest oriented and service minded
Culinary school diploma or degree in Food service management, BA, or related field

Food & Beverage Manager Resume Examples & Samples

Responsible for overall supervision, planning, control and coordination of all activities of personnel engaged in office administration and operation of the department
Develops and administers F&B budget, action plan and promotional activities of the department; stimulates sales and profit, controls operating expenses
Involves Chef in planning of menus, deciding in pricing which is market-sensitive
Develops wine and beverage lists
Provides Management with information regarding client satisfaction and activities of competition; Prepares monthly F&B reports
Attends to guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures
Makes frequent suggestions to Management in reference to improvement of general operation, cost control and profitability

Food & Beverage Manager Resume Examples & Samples

1) Interview, hire, train, and recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate
2) Implement company programs and manage the operations of the restaurant and any other food and beverage outlets as required to ensure compliance with Standard Operating Procedures (SOPs) and Local Standard Operating Procedures (LSOP), safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to guest(s)
3) Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service
4) Practice fiscal responsibility in scheduling, planning and purchasing
5) Meet or exceed all fiscal departmental goals
6) Abide by all Federal, State and Corporate requirements pertaining to serving alcoholic beverages
7) Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
8) Create, recommend and implement promotions, displays, buffet presentations and ideas to capture in-house guests and a larger share of the local market
9) Ensure beverage offerings are fresh, seasonal and cutting edge
10) Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with policies and procedures and ensure quality service
11) Comply with attendance rules and be able to work on a regular basis
12) Perform any other job-related duties as assigned

Food & Beverage Manager, Powder Kitchen & Tap Resume Examples & Samples

At least one year of high-volume restaurant management experience is preferred; preferably in an upscale restaurant
Must possess exceptional communication skills and computer proficiency
This position also requires the ability to stand of feet for long periods of time and the ability to lift moderate weight

Assistant Food & Beverage Manager Resume Examples & Samples

At least 1 year of experience as a food handler in a similar, high-volume, fast paced restaurant environment
At least 1 year of management-related work experience
Ability to work in a climate controlled environment: heating and air conditioning
Working knowledge of several POS system
Working knowledge about all health and safety regulations
High School diploma and equivalent

Food & Beverage Manager Resume Examples & Samples

Ensure that restaurant standards are applied
Supervise daily operations of Bianca Restaurant
Hire, process, train and develop his/her employees
Ensure that all banks are deposited. All drops are witnessed and all servers’ paper work is balanced
Secure at all times the cleanliness of the Restaurant
Assure employee awareness and education, such as dram shop liability, health codes, responsible vendors and safe environment
Control equipment issuing, such as china/ glass and other controllable, and supervise once a month those inventory
Coach and counsel and/or document report
Use logbook at shift end to communicate with other managers
Extensive wine and food knowledge
Managerial skills

Food & Beverage Manager Resume Examples & Samples

Management and guidance of outlet staff under control, namely Food & Beverage Supervisors/ Team Leaders and Food and Beverage Attendants
Assist in the preparation monthly restaurant, bar, and cafe reports, commenting on key performance indicators and action taken to keep on target
Management and guidance of outlet staff under control, namely Managers, Food & Beverage Supervisors/ Team Leaders and Food and Beverage Attendants
Prepare weekly and monthly forecasts for restaurant, bar room service and cafe areas
Practice the Sofitel Values in daily operations
Demonstrate The Passion for Excellence by endeavouring to exceed expectations
Consider each guest and internal guest as a unique individual and demonstrate personalised service and The Essence of Pleasure
Positively contribute in working in a culturally diverse environment and be open to new ideas. Accept criticism and observations and use them positively to make improvements in The Spirit of Openness

Food & Beverage Manager Resume Examples & Samples

Promote food and beverage business and continually increase database contacts
Ensure the ethos is in line with MHG standards are consistently maintained
Manage and provide direction to all food and beverage employees on the floor during shifts and events
Ensure that staff receives consistent and proper communication (verbal, email, memos etc)
Monitor departments performance with respect to the bars budget as well as ZDirect
Monitor and maintain proper inventory to ensure it’s in line with budgeted cost of sales
Act as a liaison to the Engineering and Housekeeping Departments in regards to maintenance of the property’s functionality and overall look
Interview employees and provide input on talent selection
College Degree in Business, Hospitality, or Related field preferred
Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relation

Food & Beverage Manager Resume Examples & Samples

Review work procedures and operational problems to determine ways to improve service, performance, or safety
Must have excellent leadership skills
Maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, employees and outside contacts while working under pressure and meeting deadlines

Assistant Food & Beverage Manager Resume Examples & Samples

Reports directly to the Restaurants Manager
Long experience managing a large F&B team
Experience and easy setup of menus with POS systems
Proactive, anticipating the guest needs
Fluid customer service skills
Ability to stay calm under pressure in an effort to support the team
Assist the Restaurant Manager in all daily duties and replace him on Off days

Assistant Food & Beverage Manager Resume Examples & Samples

Behaves and acts (as a manager) in an exemplary fashion, embodying the brand mindset and representing hotel management
Helps employees improve their skills and provides support for career development
Manages, motivates and organises personnel in order to improve the quality and creativity of F&B services, in line with brand standards. Makes suggestions for improvement
Improves the department's results by increasing sales, improving the management of points of sale (restaurants, bars, 24hr service etc), spend and profitability

Food & Beverage Manager Resume Examples & Samples

Direct, plan and coordinate all aspects of front- and back-of house operations
Food and Beverage Manager is responsible for directing, planning and coordinating all aspects of Food and Beverage operations at Yosemite Valley Lodge
Developing and maintaining standard operating procedures and food quality standards to ensure loss controls, inventory management and labor/product cost monitoring/control
Establish quality and performance standards and hold staff accountable to standards
Lead in the development of short and long term financial, marketing and operational plans for department
Responsible for hiring, training and scheduling of staff
Ensure client and team objectives and a high standard of guest expectations are met
All other duties as assigned by Management
Bachelor's degree, or equivalent experience is required
Multiple site experience is a must

Food & Beverage Manager Resume Examples & Samples

Supervises the functioning of all Food and Beverage employees, facilities, sales and costs, to ensure maximum departmental profit is achieved
Controls and analyses, on an on-going basis, in order to optimize the following
Bachelor’s Degree or Diploma in Hotel Management, Food & Beverage, or related field

Food & Beverage Manager Resume Examples & Samples

Interact with guests to ensure expectations are being met
A minimum of five years experience as F&B Manager
Bachelor’s degree / higher education qualification / equivalent in Hotel Management, Culinary Arts, or related field plus 5+ years of related experience, including management experience
Preferred candidates will be able to demonstrate a proven track record of results achieved, creativity and the implementation of new practices
Ultimately, you have excellent interpersonal and leadership skills, proficient skills for written and oral communication in English, Advanced knowledge of Microsoft Office and systems quality oriented and a high level of adaptability and cultural awareness
Good working knowledge of different systems and reports
Proven track record of implementing F&B revenue and reservations best practices, and of introducing change
Proven track record of leading, developing and motivating teams
The ability of effectively exercise impact and influence with superiors, peers and team members to implement required changes and strategies

Assistant Food & Beverage Manager Resume Examples & Samples

Interviews, selects, trains, supervises, counsels and disciplines restaurant staff for the efficient operation of the outlet. Organizes and conducts pre-shift and department meetings communicating pertinent information to the staff, such as house count and menu changes
Schedules and directs staff in their work assignments
Maximizes restaurant department profitability; implements effective controls of food, beverage, and labor costs and monitors the restaurant’s budget to ensure efficient operations, including achieving budgeted revenue and labor expenses. Ensures par stock levels are maintained[ by calculating inventory, ordering, retrieving and stocking product
Evaluates cost effectiveness of all aspects of operation. Develops and implements cost saving and profit enhancement measures
Utilizes computers to accurately charge customers, create forecast and revenue reports and draft correspondence. Inputs and retrieves data and changes computer procedures and programs the system accordingly
Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are met. Verifies temperatures, judges appearance and taste of products, and checks preparation methods to determine quality
Provides guidance for improvement and implements necessary adjustments for consistency
Regularly reviews and evaluates the degree of customer satisfaction of the restaurant; recommends and implements new marketing and/or operational policies and procedures when necessary to keep up with demand and market changes; investigates and resolves food quality and service complaints. Interacts positively with customers
Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local, state and federal laws and regulations; responsible for ensuring cleanliness and proper sanitation of all work and service areas
Participates in the development, implementation and marketing of new and creative menus to attract a pre-determined customer market; promotes the cross-selling of other hotel outlets and the company
Thorough knowledge of room service operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems
Ability to access and accurately input information using a moderately complex computer system
Interpersonal skills to provide overall guest satisfaction

Food & Beverage Manager Resume Examples & Samples

Day to day operation of 3100 Grille
Management, coordinating and training of associates in the grille and kitchen
Facilitating orders, maintaining inventory levels and cost of sales
2-3 years of management and or supervisory experience
Food Handler and TAM Card Certified
3-5 years food and beverage experience

Franchised Food & Beverage Manager Resume Examples & Samples

Train and assist outlet managers with managing the Human Resources in the various outlets in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate
Implement company programs and manage the operations of the Restaurant(s), Room Service and Lounge(s) to ensure compliance with LSOPs and SOPs, safety regulations and all other federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to guests
Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service
Create, recommend and manage the implementation of promotions, displays, buffet presentations and other ideas within corporate guidelines to capture more in house guests and a larger share of the local market
Monitor and control the maintenance/sanitation of the various outlets and equipment to protect the assets, comply with regulations and ensure a safe work environment
Execute and promote the Accident Prevention Promotion to minimize occurrences of accidents
May assume the responsibilities of the Director of Food & Beverage in his/her absence
Perform special projects & other responsibilities as assigned. Participate in task forces and committees as required

Franchised Food & Beverage Manager Resume Examples & Samples

Strong leadership, communication and teamwork skills
Maintain high compliance for food safety, brand standards and cleanliness
Hire, train, counsel and motivate department personnel
Ensure staff is properly trained on quality and service standards and have the tools and equipment needed to carry out their job functions effectively
Monitor food and beverage sales, costs and departmental profitability against budgeted expectations
Monitor and maintain procedures to ensure the security and proper storage of food and beverage products, inventory, and hotel equipment
Ability to plan promotions to in-house guests to help drive Taproom sales
Embrace a flexible schedule with ability to work early morning, evening shifts and weekends
Maintain a huge passion for serving our customers and your hotel teammates, while promoting the Marriott culture

Assistant Food & Beverage Manager Resume Examples & Samples

Understanding of wines, their composition, how they’re made and how they affect food on your menu. Helps your diners and staff to select a wine that pairs perfectly with their meal (as a Junior Sommelier)
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. Attend regular operational meetings to ensure effective coordination and cooperation between departments
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct Work harmoniously and professionally with co-workers and supervisors
Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
Working knowledge is generally learned on-the-job
Requires reading, writing and oral proficiency in the English and Spanish language

Assistant Food & Beverage Manager Resume Examples & Samples

Assists the Food & Beverage Manager and the Executive Chef with the development of new menus and prices
Assists with the selection of condiments, linens and decors used within department
Make procedural recommendation and ensure enforcement of existing policies and procedures
Prepares methods and procedures whereby food cost and supplies can be requisitioned and charged to each individual area
Prepare various costs and revenue reports
Reads and analyse reports and recommends action to be taken
Assists with development of quality control procedures and assures such procedures are followed
Co-ordinate work assignment, departmental planning, and scheduling between Food & Beverage Manager and departmental supervisors
Replace the Food & beverage Manager while absence in the meeting

Assistant Food & Beverage Manager Resume Examples & Samples

1-2 years in a related position
Oversee an F&B outlet and ensure guests are provided with a level of service in keeping with Four Seasons standards
Oversee the maintenance of the F&B outlet
Utilize the hotels computer system by ringing up sales, printing checks, closing checks and complete end of day revenue reports
Follow up on service procedures
Apply and make sure the F&B Team is applying the Four Seasons Standards of quality
Interview and select job applicants as well as supervise, discipline and give performance evaluations for the F&B employees

Food & Beverage Manager Resume Examples & Samples

Operational/Functional
Bachelor degree preferred
Minimum of 4 years’ experience in restaurants or hotel food and beverage operations as a Manager or Assistant Manager. Hotel experience preferred
Proficient in Micros, ADP payroll, Microsoft Word, Excel and PowerPoint

Assistant Food & Beverage Manager Resume Examples & Samples

Previous experience working within a F&B Department
Strong Communication skills (verbal, listening, writing)
Enter and locate work-related information using computers and/or point of sale systems

Franchised Food & Beverage Manager Resume Examples & Samples

Lead by example in all aspects including punctuality, attendance, attitude and hygiene
Train new staff, and complete skills checklists for all new hires
Keep staff informed with information related to drinks, drink specials, wines, beer and any other relevant information in order to ensure the efficient operation of the bar
Order supplies and maintain proper inventory controls. Ensure all deliveries and checked and documented
Carry out accurate cash-out procedures at end of shift
Monitor liquor sales, and product mix and maintain proper controls with the bartenders
Stay informed of industry trends and seek out new ideas for specials and liquor presentation
Self motivated and results driven

Food & Beverage Manager Resume Examples & Samples

Maintains cleanliness and proper sanitation of food and beverage areas
Prepares departmental budgets and monitor expenditures to ensure cost of goods sold and operating expenses are managed according to budget
Develops menu items and recipes to be sold in the food and beverage outlets
Plans and develops procedures to improve operations
Establishes work priorities and departmental goals
Develops, establishes, and coordinates departmental training and development
Consistently report to management on priorities and activities of department
Ensures compliance with state food, liquor (where applicable), and sanitation laws and regulations
Processes payroll timely and accurately
Stores chemicals and supplies in accordance with company, state and federal policies
A minimum of five (5) years of experience in the culinary field required
A minimum of two (2) years of supervisory experience in the culinary field required
Understand how to develop and implement business strategies
Ability to interpret and create policies, procedures and manuals
Must be of legal age to sell alcohol
Advanced math skills to include weights and measures

Assistant Food & Beverage Manager Resume Examples & Samples

Varies by size and complexity of property however candidate should have minimum of department head level experience
Food and Beverage “Front of the house” management experience with demonstrated knowledge
Culinary experience preferred
Extensive knowledge of Restaurant, Bar/Lounge, Room Service and Kitchen operational procedures
Knowledge of restaurant, room service, bar and kitchen equipment and routine maintenance needs
Knowledge of food and beverage health laws , food handling standards and safety and sanitations audits
Knowledge of liquor control procedures
Ability to convert the knowledge of wines and alcoholic beverages into products sales and services
Knowledge of food and beverage marketing/promotional techniques
Knowledge of pricing rationale and strategies
Knowledge of event management operations
Knowledge of purchasing, inventory controls, supplies and equipment
Knowledge of hotel operations as they affect department
Financial management skills e.g. ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning
Strategic planning skills
Ability to evaluate business trends, determine applicability to customer profile and business strategies accordingly
Ability to creatively execute against the strategy and drive results; can originate and invent new ways to create a unique guest experience and maximize revenue
Ability to take constructive action without relying on directions from others
Ability to network and build relationships to grow the business
Ability to exercise flexibility rather than rigid adherence to procedures in order to accomplish goals
Effective decision-making skills; can choose a course of action amongst options involving uncertainty or risk
Strong problem-solving skills; encourages new innovative solutions when appropriate

Assistant Food & Beverage Manager Resume Examples & Samples

Oversees all activities of the restaurant operation at assigned location
Ensures a positive guest experience
Answers calls to the outlets and assists in ensuring guest satisfaction
Ensures consistent, high-quality service standards are maintained in assigned outlet
Ensures guest questions and concerns are addressed immediately either personally or by contacting the appropriate individual
Provides adequate training and tools for Team Members so they may effectively perform necessary job duties
Ensures all areas are kept clean and in proper condition to provide a safe working environment for Team Members
Responsible for proper scheduling
2 years previous experience in Casual/ Fine Dinning preferred
Experience in Starbucks/ Barista and Quick Service Management a plus
Has excellent interpersonal, customer service, leadership, communication and problem solving skills

Food & Beverage Manager Resume Examples & Samples

Supervises inventories of materials and supplies for the outlet. Maintains par levels based on facility needs
Maintains regular communication with Director of Golf and Head Professional to ensure operational objectives are being met. Coordinates all group events through the Golf Tournament Coordinator
Inspects facility regularly to ascertain any maintenance, repairs or clean-up needs. Ensures all equipment is in proper working order, to include beverage carts
Completes reports on production and necessary requisitions. Controls the distribution of necessary supplies
Administers menu design, product pricing, ordering, inventory control procedures, and end of month inventory
Ensures sanitation standards are consistently met
Coordinates menu planning with Executive Chef
Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems
Manages department members that may include, but is not limited to: Snack Bar, Beverage Cart, Server
Food Safety and Applicable Sanitation Training, Alcohol Awareness Training
Knowledge of Microsoft Office applications and POS system

Food & Beverage Manager Resume Examples & Samples

Responsible for hiring, training, product pricing, ordering, inventory control procedures, and end of month inventory
Oversight of culinary team, food servers and bartenders
Manages the day-to-day operation of the Food and Beverage Department
Hospitality degree and or 5 years related management experience
Strong attention to detail, and exceptional organizational skills
Prior supervisory, management & sales experience preferred
Private Club experience, Serv Safe & TIPS certification preferred

Food & Beverage Manager Resume Examples & Samples

Responsible for developing and implementing strategies to maximize F&B sales and profit. To ensure agreed operational standards are delivered consistently to achieve targeted guest satisfaction
To manage all aspects and give direction to the entire food & beverage operational departments, which include Banquets, Restaurants, Room Service, Bar and Kitchen
To continually focus on achieving hotel profitability through revenue generation and effective cost controls
To achieve guest satisfaction targets and team member satisfaction goals
To develop and train F&B operational managers and supervisors, analyses current trends and make recommendations accordingly

Assistant Food & Beverage Manager Resume Examples & Samples

With the Food & Beverage Manager, set Lead’s goals and developmental targets for all F&B department heads
Approves point-of-sale materials in all outlets to ensure consistency to Fairmont Hotels and Resorts standards
Assist the Food & Beverage Manager to oversee the Food & Beverage operations
Approves Departmental management schedules
Help, leads and coaches the Food & Beverage operations team, by helping them to provide exceptional guest service, employee satisfaction and profitability
Assists in the preparation of the Food & Beverage budget, capital plan and strategic projects
Directs and assists in the development and implementation of innovative promotional and sales events
Constantly seeks out creative ways to improve service and overall Food & Beverage revenues and profitability
Helps to ensure that monthly financial obligations and budgets are accurate and on target
Ensure implementation and compliance of minimum standards as outlined in Fairmont Hotels and Resorts Core Standards
Oversees the development of creative, cutting-edge menus, wine lists, service delivery standards and processes
Ensures the ongoing professional development, growth and satisfaction of all leaders and colleagues through their respective departments
Promotes and ensures a clean and Safe working environment, with continual emphasis on promoting employee health and safety
Trains and develops all managers and colleagues ensuring that they are informed regarding responsible service of alcohol and adherence to hotel and company policies
Facilitate current Food and Beverage training when required, including training of employees on POS systems (MICROS) as well as programming and maintenance of it
Work in close cooperation with outlets Supervisors and Assistant Managers to identify areas for improvement and implement changes as needed
Measures standards of performance, including: Guest Satisfaction scores, Leading Quality Assurers, Health and Safety targets, monthly financial objectives and individual goals
Plan and conduct monthly departmental meetings, pre-shift briefings and Food & Beverage planning meetings when required
Attend pre-convention meetings, B.E.O. review meetings
Return business telephone calls
Answer correspondence
Research local farm products, new suppliers, special markets
Attend gourmet shows, food and wine meetings
Perform at special events and off-premise functions
Schedule and conduct month-end inventories
Prepare menu analysis and recipe costing
Lead weekly hostess meetings and Food & Beverage Marketing meetings

Food & Beverage Manager Resume Examples & Samples

2 years Managerial Experiences in Food & Beverage Service
Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, Powerpoint
Fluency in English and Turkish

Assistant Food & Beverage Manager Resume Examples & Samples

Associates Degree from an accredited University, or equivalent work experience required
Minimum 2 years previous supervisory experience required
Responsible for staff development and training programs

Food & Beverage Manager Resume Examples & Samples

Minimum 2 years working experience in same capacity in the Hotel/Restaurant industry
Good operational, administrative and interpersonal skills, and banqueting experience is an advantage
This position is applicable to local or international candidates

Food & Beverage Manager Resume Examples & Samples

Responsible for providing guest service standards. Oversee front of house food & beverage staff
Responsible for hiring, coaching and correcting, training and scheduling of F&B staff
Act as an integral part of the Food & Beverage team in providing guest service
Responsible for the planning and execution of the successful operations of various F&B services, as well as back of the house functions
Participates in activities with other internal departments, participates in management team meetings, deals with vendors, and works extensively with university clients
Responsible for guest service standards for the F&B department
Responsible for financial performance of the Pub and F&B department
Responsible for scheduling and payroll date for the F&B department
Monitors employee’s time on a daily basis and records information for payroll input documentation
Inventories front of house F&B; items, and alcoholic beverages and assists with ordering as needed
Implement new business initiatives
Perform various task assigned by Director of Operations as needed
Bachelor's Degree preferred, a combination of education and experience will be considered
2 years’ supervisory experience in food and beverage operations
Ability to work under pressure and to accomplish tasks/goals with tight deadlines
Ability to stand, walk, sit, and continuously perform essential job functions for extended periods of time
Union Experience preferred
Mathematical skills necessary to interpret reports, manage budgets and plan daily assignments
Basic knowledge of fire codes and regulations relating to public space and exhibit capacities
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
Excellent interpersonal skills to provide high levels of customer service

Food & Beverage Manager Resume Examples & Samples

Candidate is responsible for ongoing training of company Brand Standards
Responsible for guest satisfaction, upholding standards, and financial performance of the Park Ave Pub
Responsible for scheduling, hiring, training, developing and discipline of all food and beverage FOH staff
Operate facilities at proper staffing levels for all seasons
Responsible for timely payroll exceptions, approvals, and labor distribution reports
Ensure that operation fully supports initiatives with corporate strategic partners by giving outstanding representation to their product
Financial Responsibility: develop, implement, and manage controls for labor, cost of sales, and operational expenses to attain budgeted figures or below while maintaining quality standards. Participate in forecasting and budgeting. Review, analyze, and explain profit & loss statements. Perform nightly closing and payroll, in a timely & accurate manner
Product Management: effectively inventory, purchase, and manage all necessary resources to maintain and/or improve quality standards. Hold staff accountable to standards including TIPS alcohol procedures. Complete knowledge of F&B operations including bar service. Accountable for daily operation, production and security of facility, equipment, and company assets
Complete a timely and accurate monthly inventory on all alcohol item
Minimum 3 years supervisory experience - required
Valid US Driver's License - required
Experienced and comfortable with computers - required
Ability to communicate fluently in English - required

Food & Beverage Manager Resume Examples & Samples

2+ years of F&B supervisor or management experience required
Experience in a luxury 4 or 5 star property strongly preferred
Must have or be willing to obtain the required DLC certification
Strong familiarization with food and beverage financial systems and cost controls, staff hiring and training processes

Food & Beverage Manager Resume Examples & Samples

· Work experience as an F&B Manager or Assistant F&B Manager in various First-class hotels, with more than one outlet
· International and Middle East experience of an advantage
· Motivating and inspiring leadership skills, being able to teach and lead your team with a passion, being happy in a creative and supporting team
· We place an emphasis on excellent communication skills, honest and straight forward personality
· Excellent planning and organizational skills, as we have to service large caterings, banqueting and weddings
· A current valid and relevant trade qualification (proof is required)
· Proficiency with computers and computer programs, including Microsoft Word, Excel, Powerpoint and Outlook
· We would like you to being able to understand financial issues, create P&L’s etc

Food & Beverage Manager Resume Examples & Samples

Minimum of three years management experience within a food and beverage operation
Good knowledge of beverage and food service
Prior F&B training experience preferred

Food & Beverage Manager Resume Examples & Samples

Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development
Aware of trends and propose ideas to build the range and quality of Food and Beverage
Maintain strong internal control environment and compliance to hotel/company policies and procedures

Assistant Food & Beverage Manager Resume Examples & Samples

Manage Food and Beverage Outlet operations
Assist Food and Beverage Management with developing new concepts and ideas
Previous experience of opening a new hotel or concept

Assistant Food & Beverage Manager Resume Examples & Samples

Bachelor’s Degree/Higher National Diploma preferably in Hotel Management or related fields
Minimum of 10 years’ of related experience, 5 of which must be at senior/ Management Level
A good team leader and player
Good knowledge of hospitality industry

Food & Beverage Manager / Director Resume Examples & Samples

A minimum of 4 years of progressive responsibility in food and beverage industry required
A minimum of 2 years of personnel management, preferably in a club/golf/hospitality/service industry required
Solid time management, organization and prioritization skills
Proven ability to effectively build and foster a team environment
Ability to make decisions in a fast-paced environment
Must be of legal age to service alcoholic beverages
Ability to effectively communicate verbally and non-verbally with others
Ability to work with all personality types even in adverse situations
Ability to prioritize, anticipate situations, and take quick action
Ability to manage multiple projects and recommend/implement effective solutions
Demonstrated commitment to customer service
Excellent problem solving/decision making skills
Ability to work independently and proactively in a fast-paced environment

Food & Beverage Manager Resume Examples & Samples

Lead food and beverage team by attracting, recruiting, training and appraising talented personnel
Comply with health and safety regulations
Maintain up to date trends and best practices in the food and beverage industry
Manage all food and beverage operations within budgeted guidelines and to the highest standards
Organize and maintain all documentation for shift work, daily training topics, shift floor plan and requisitions for food and beverage
Ensure all staff are meeting standards of service

Food & Beverage Manager Resume Examples & Samples

Manages food,beverage, labor, and other controllable expenses and works to meet profit objectives
Ensures full compliance with all health and sanitation practices as required by brand and County Health Department
Ensures success with Guest Feedback results as provided by Hilton (SALT)
May assist with the preparation of successful execution of banquet and conference events
Assist the Chef's and Leads in drink and food menu development

Franchised Food & Beverage Manager Resume Examples & Samples

Provides information supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Analyzes information and evaluates results choose the best solution and solve problems
High school diploma or GED; Must have a minimum of 1 year of culinary experience, 2 years of management experience, and 3 years experience in the food and beverage, restaurant or hospitality. Must have intermediate (or above) proficiency utilizing Microsoft Office-Word, Excel, Power Point, and Outlook
Bartending or knowledge of mixed drinks experience preferred. Bachelor's degree or 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major preferred
Organizational Capability -Evaluates and adapts the structure of team assignments and work processes best fit the needs and/or support the goals of an organizational unit
Talent Management -Provides guidance and feedback help individuals develop and strengthen skills and abilities needed accomplish work objectives
Finance/Accounting -Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies
Basic Computer Skills -Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.)
Mathematical Reasoning -Demonstrates ability add, subtract, multiply, or divide quickly, correctly, and in a way that allows one solve work-related issues
Oral Comprehension -Demonstrates ability listen and understand information and ideas presented through spoken words and sentences
Reading Comprehension -Demonstrates understanding of written sentences and paragraphs in work-related documents
Writing -Communicates effectively in writing as appropriate for the needs of the audience

Franchised Food & Beverage Manager Resume Examples & Samples

Spend 75% of time on the floor, working and managing the team, assisting wherever required to ensure the best quality service and customer experience at all times
Give input into strategy development for the hotel as a whole
Responsible for the efficient running of all conferences and events within the hotel
Create and price event packs for weddings, banqueting and conferences
Prepare all drinks orders from suppliers in line with requirements
Maintain an efficient breakfast service
Manage contents of and stock for mini bars
Ensure Honesty Bar is clean and stocked, monitoring stock levels and ensuring legal signage is present
Stock control and cellar rotation
Clean beer lines
Monthly stock take of all hotel beverages and oversee monthly stock take of all food stocks
Complete all month end paperwork as assigned
Maintain food flash and breakfast consumption records for Head Office
Raise charges on Portfolio for weekend events and all additional food and beverage items as consumed daily
Look to sales and marketing to increase sales within the department design menu layouts, flyers, in-house advertising, printing of all menus
Create and maintain good working relations with suppliers, negotiate terms of business and costs to the benefit of the hotel
Analyse monthly P&L and review with GM, looking for reasons for positive and negative results
Control and monitor wage percentage to ensure in line with forecasted business
Control departmental expenditure in line with budgets and expected revenue
Calculate COS on all food and beverage items to ensure selling prices fall within targets
Deal with any complaints or issues as they arise in a professional manner
Attend Events, Operations and HOD meetings
Attend Daily Morning Meetings, discussing day's events and figures from previous day, pick up for future business
Develop Packages and VIP treats, liaising with relevant departments
Liaise with all management level staff with regard to policies, procedures, training, staffing, new menus, products, breakfast up-selling, upcoming events
Oversee all kitchen operations with Head Chef
Carry out two hour Licensing training, as per legal requirements, with all new staff at The Glasshouse
Perform all recruitment advertising, interviewing and selection within F&B department
Complete monthly payroll for salaried and hourly staff within given deadlines
Monitor overtime, absenteeism and sick leave
Create and update departmental standards of procedure
Develop staff motivational program
Complete Duty Management shifts as per the weekly rota
Ensure that all rules and regulations as detailed in the Employee Handbook are compiled with throughout areas of responsibility
Ensure that Company Standards are maintained throughout the areas of responsibility
Ensure that any acts of misconduct warranting further investigation or possible disciplinary action are bought to the attention of the General Manager as soon as possible
Ensure that all Health & Safety legislation is complied within the safe working practices maintained throughout areas of responsibility
Ensure that a constant awareness of security is maintained throughout the hotel and ensure that key control procedures are adhered to throughout areas of responsibility any loss of keys or security issues are dealt with appropriately
Support the training and development of all employees throughout the hotel and your (s) of responsibility
Ensure that communication systems are in place throughout areas of responsibility and between departments and endeavour to ensure that effective working relationships exist throughout the hotel
Responsible for:Food & Beverage Department including Conference & Banquet

Food & Beverage Manager Resume Examples & Samples

Food and Beverage Manager supports all levels of new and existing business as well as managing all aspects of customer relationships
Works with numerous teams planning new micro kitchens or expansions to existing offices
Respond to suggestions, comments or concerns on Culinary feedback page in a timely manner
Organizational skills including attention to detail, time management and multi-tasking skills
Requires the ability to run multiple projects concurrently
Up to date with food and beverage trends
Ensuring suitable levels of internal and external customer service
Ability to manage 90+ micro kitchens
Manage vending team to meet health and safety standards
Analytical/critical thinking
Coordinate internal resources and vendors for the on-target execution of projects
Attends all project, vendor and office meetings in regards to micro-kitchens
5+ years Free vend experience

Hotel Restaurant Food & Beverage Manager Resume Examples & Samples

Assist Food and Beverage Director in the leadership and supervision of restaurant, room service, club and café staff in reference to schedules, service standards, training, motivation, and safety
Assist in ensuring that all Food and Beverage outlets comply with sanitation and safety standards for guests and associates. Check that all equipment is in working order. Visually inspect and take action to ensure that facilities in all Food and Beverage Outlets look appealing and attractive to guests. Follow up on work orders so repairs and maintenance of facility are completed on a timely basis
Interview, train and supervise Food and Beverage staff for the efficient operation of all Food and Beverage Outlets
Assist in organizing and conducting pre-shift meetings, departmental meetings, communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignments
Monitor guest satisfaction in outlets by interacting with guests to obtain feedback on quality of service, determine needs, and resolve conflicts
Document inventory, forecast usage and monitor supplies so that Food and Beverage Outlets are stocked with linen, glassware, silverware, china, and condiments in order to provide service
Maintain relationships with other departments in hotel
Implement and support hotel policies and procedures
Daily tracking of emails, post shift notes, payroll, and administrative duties
A minimum of 2 years managing Food & Beverage operations, preferably in a high-volume establishment or full service hotel
Strong presence, management experience and knowledge of Food & Beverage operations including a high familiarity of wine lists and pairings
Ability to work entire shift standing and moving about in restaurants, lounges, banquets and kitchen area
Ability to read, write, and communicate effectively in English, to understand internal documents, reports, and to interact effectively with guests and associates

Food & Beverage Manager Resume Examples & Samples

Supervision of staff
Ongoing training
Member interaction
2 years management experience in similar field
Private Club experience preferred

Food & Beverage Manager Resume Examples & Samples

Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with policies and procedures and ensure quality service
Must be available to work, varied shifts and flexible schedules including evenings, weekends, & holidays
Previous hospitality experience in a Three Diamond organization, Four Diamond preferred
A personality that thrives in a fast-paced, customer-oriented environment with a lot of variety
Knowledge of corporate policies applicable to housekeeping, especially those relating to safety and security of guest and hotel property
Basic mathematical skills to prepare moderately complex calculations for financial reporting
Customer Service: Welcome & acknowledge each & every guest in person with a smile, & a friendly verbal greeting. Engage guests in conversation regarding their stay, property services, & area attractions/offerings. Manages difficult or emotional customer situations. Responds promptly to customer needs & requests for service & assistance. Meets & exceeds guest expectations
Minimum 2 years experience in F&B operations in a supervisory capacity, and 2 years bartending experience; OR, an equivalent combination of education and experience

Food & Beverage Manager for Oceana Resorts by Wyndham Vacation Rentals Resume Examples & Samples

Responsible for managing the budget and planning department goals. Hire, discharge, schedule, train and motivate employees, ensuring that all staff understand and are accountable for upholding the Company’s “Count on Me!” service promise. Conduct employee performance reviews in accordance with Company policy
Develop, implement and maintain compliance with SOP’s for F&B operations, including adherence to safety regulations and federal, state and local food code regulations, to ensure optimal levels of service, quality and hospitality are provided to guest(s). Ensure tip and gratuity reporting are in compliance at all times
Forecast, implement, monitor, control and report on the various budgets and their components (labor costs, food costs, beverage costs, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service
Maintain par level inventories of food, beverage and other supplies. Establish methods of inventory control and maintain proper ordering procedures for Just-In-Time purchasing. Participate in physical inventories
Develop, implement, maintain and update menu offerings in accordance with customer trends, needs, feedback, etc., to ensure a quality experience and enhance future sales prospects. Develop new business opportunities
Recommend and implement promotions, displays, presentations and ideas, to capture more in-house guests and a larger share of the local market. Align with Sales and Marketing to develop promotional materials
Maintain the cleanliness of the meeting rooms, food and beverage outlets and all equipment. Place maintenance and housekeeping work orders when needed
Micros experience is a plus
Minimum of five years F&B experience plus minimum of three years supervisory experience preferred. Experience in catering, banquets or country club venues is required

Franchised Food & Beverage Manager Resume Examples & Samples

Permit to work in Kazakhstan Russia, Belorussia, Armenia, Kyrgyzstan and Kazakhstan citizens
Advanced knowledge of the principles and practices within the food and beverage operation
A Degree in Hospitality, Food Service management or equivalent
2 and more years of experience on similar roles and sustained and proven leadership experience in a similar quality, five-star environment

Food & Beverage Manager Resume Examples & Samples

Responsible for all daily operational aspects of the Food and Beverage Department of the Hotel
Maintain a consistently high standard of service & product through clear management of the F&B Team, active involvement in the operations and hands-on approach
Hands on training, coordinating, organizing, leading and motivating F&B team members
Develop close working relationships with other departments, municipality and suppliers
Promote outlets and use innovative methods to generate revenue, increase average spends, covers and profitability while meeting productivity ratios and remaining cost effective
Handle guest complaints and thorough follow up and remedy all situations
Implementation of AccorHotels brand and synergies with Ibis in manning and utilizing resources

Food & Beverage Manager Resume Examples & Samples

The Food and Beverage Manager is responsible for the efficient operation of the division while in line with Andaz's Brand Strategies and brand standards, while meeting employee, guest and owner expectations
The Food and Beverage Manager is also responsible to function as the Business Manager and a Marketing Specialist for the Food and Beverage Department. To ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable
Create a fun an innovative environment for our F&B team
Ideally with a degree in Hospitality or Tourism management, Business or Communications
F&B Management experience preferred, minimum of 2 yrs previous management experience in a hospitality environment required

Food & Beverage Manager Resume Examples & Samples

Ensure Guest satisfaction! Create a positive and upbeat atmosphere of engagement for our guests and associates!
Provide in the moment coaching, on-going development/action plans and performance management for the assigned managers and associates to support and foster exceptional performance resulting in a positive impact upon our guest’s experience!!!
Superior project and task management skills
Food & Beverage Inventory, Ordering and Receiving accountability (includes cleaning and thermal supplies, liquor, beer, wine and food)
Oversight for Bayhost (Server), Bartender, Busser/Runner and Porter schedules, training and on-going development
Implement Inventory/Cost Control and mitigation programs at a site level to enhance profit by reducing waste and avoiding loss
Opening and closing tasks such as checklist completion, cash handling and deposits
6+ years of restaurant management experience with at least 3 years most recently in a General Manager or equivalent position within a Restaurant or Hotel Environment
Experience managing FOH and BOH teams, including Bar/Beverage program oversight and knowledge
Team player with energetic and enthusiastic personality

Food & Beverage Manager Resume Examples & Samples

We are looking for a candidate who has minimum 2 years past experience as Food & Beverage Manager at international hotel chains, preferably with experience overseas
As one of the key leaders in the hotel, the Food & Beverage Manager needs to balance business acumen with people management and technical skills in all areas of Food & Beverage operation
We expect the candidate to bring good leadership skills paired with the ability to empathetically communicate with all guests and colleagues in the hotel
Good organization and communication skills the ability to inspire and support innovation as well as a passion for caring service should be your strength
Your language skills include fluent English
Ideally with a relevant degree or diploma in Hospitality Management

Food & Beverage Manager Resume Examples & Samples

College degree in Culinary Arts, hotel or business administration or equivalent experience
At least 3 years of management experience in a high volume Food and Beverage Outlet
At least 3 years of experience in directing and managing employees

Food & Beverage Manager Resume Examples & Samples

Supervise outlet personnel
Assist in coordinating and monitoring all phases of Loss Prevention in the outlet
Monitor quality of service in F&B outlet
Assist in menu planning and preparation
Ensure the training of employees on SOP’s and technical job tasks
Complete tip reporting

Food & Beverage Manager Resume Examples & Samples

Responsible for the Manager function of the Food and Beverage department: Supervises the daily operation of the outlets. Ensures all staff are prepared and follow all food handling guidelines. Ensure supplies and stock are available for the daily operation of the outlet. Assists cooks and cashiers with their stations to ensure guest service and satisfaction. Promptly greet guests in a friendly and professional manner. Ensure orders are taken accurately and completely Offer ideas and suggestions to guests when ordering. Ensure the packaged products are stocked, maintain cleanliness of all food and beverage areas, assist in preparation of food orders, assists in the training of others, completes order forms to ensure all food is fresh and in stock. Offers menu ideas and suggestions along with food promotions (35% time)
PC – computer skills needed
Cashier experience required

Food & Beverage Manager Resume Examples & Samples

Contribute to our environment with a positive and friendly attitude
Demonstrate strong work ethic and proven leadership skills with the ability to make decisions to best serve our guest and employees
Learn and follow service standards and cultural standards so that we expertly serve guests by providing exceptional knowledge of hotel products and services
Lead daily shift briefings, ensure that all new hires have been properly trained and entered in to payroll system according to training manuals, give feedback and coaching to all service staff and communicate progress of training to management
Work harmoniously and professionally with co-workers and supervisors; maintain discretion and confidentiality, including matters relating to guests, staff, and the company. Understand Four Seasons’ style, practices, culture, terminology, and general philosophy. Use these principles as guideline for behavior
Attend, participate in and occasionally lead required meetings or training events and perform other tasks as requested by management
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in the employee handbook

Food & Beverage Manager Resume Examples & Samples

Directs, implements and maintains a service and management philosophy that serves as a guide to respective associates. Facilitates special projects as directed by the GM. Serves as a resource to and provides solutions to, direct report supervisors and associates
Responsible for all scheduling, training and development of F&B supervisors and associates. Maintains all DNC policy standards, culture of accountability and responsibility, and holds individuals accountable for such. Research and development of new policies, procedures, and control policies that elevate service standards and accountability of staff
Handle guest relations and monitor adherence to quality assurance standards. Maintain physical condition of facilities in conjunction with DNC standards
Order and maintain all inventories for area, maintain cost control efforts for labor and waste management and conduct meetings updating staff on daily goals and objectives. Menu planning and design in coordination with the Executive Chef

Assistant Food & Beverage Manager Resume Examples & Samples

Lead and supervise the team in all aspects of the department and ensure service standards are followed
Maximize revenues by communicating regularly with the team to implement agreed upon strategies, practices and promotions
Ensure all Food & Beverage leaders have full knowledge of all menus in the outlet

Food & Beverage Manager Resume Examples & Samples

Give direction to the entire food & beverage operational departments, which include Banquets, Restaurant, Room service, Lounge, Bakery, and the Kitchen
Focus on achieving hotel profitability through revenue generation and effective cost controls
Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
Develop and train F&B operational managers and supervisors, analyzing current trends and making recommendations accordingly

Senior Food & Beverage Manager Resume Examples & Samples

Strong, highly visible and respectful presence with the membership
Oversee the operation of the following facilities and functions: Clubhouse and its terrace venues, banquet areas, pool areas and all outdoor functions including the Point
Have a strong sense of urgency and responsiveness, while also maintaining quality and integrity of the plan
Associate’s degree (AA); or equivalent for a two-year college or technical school
5+ years experience in similar position
Experience in a team atmosphere

Food & Beverage Manager Steakhouse Resume Examples & Samples

Manage overall front of house Food and Beverage operations creating a differentiated service experience and ensuring optimum restaurant performance
Indirectly responsible for maintaining back of house operations with all set culinary and operational standards and specifications and share responsibility of overall outlet budgets, profit and loss statements, cost analysis, labor analysis, planning and promotions
Achieve desired results through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service. Monitors results through inspection, evaluation and analysis. Make changes if necessary to achieve end result
Accountable for meeting or exceeding all sanitation requirements
Establish and implement sequence of service to ensure consistent high quality service standards are maintained
Accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation
Responsible for planning, assigning and directing work to meet business demands to ensure optimal operations and customer satisfaction during all business hours
Act as a role model to other employees and presents oneself as a credit to Company and encourages others to do the same
Develop, enforce, review and approve changes or revisions to operating practices, procedures and standards based on business trends
Effectively use, administer and manage rewards and recognition for front line team members
Effectively manage departmental expenses
Effectively and efficiently manage labor costs and staffing objectives while achieving guest satisfaction
3-5 years progressively more challenging leadership role in a restaurant establishment preferred
Must be proficient in Microsoft applications. Ability to earn and maintain ServSafe certification
Ability to prepare, understand and analyze Department Budgets, Capital Expenditures, and P&L Statements

100

Food & Beverage Manager Resume Examples & Samples

Daily Management of the Food and Beverage Department
Oversee preparation of catered and concession functions
Hires, supervises and develops line cook, chef, and other employees in the food and beverage department
Responsible for short and long term management Of F&B operations in front and back of house
Forecasting and Budgets pertaining to F&B sales/marketing programs
Institute and Implement all BCG Human Resource Guidelines
Menu selection for bar and grille and banquet services
Food Ordering and preparation – follow PO buying process
Daily oversight of all accounting procedures
Maintains an appearance, upkeep and cleanliness of

101

Food & Beverage Manager Resume Examples & Samples

We are one team
We always act with integrity
A leader of the hotel, leading the Food & Beverage operations to achieve guest satisfaction, quality service standards, profitability and compliance with corporate/brand policies and products while meeting and exceeding financial goals
Manage day to day operations of the banquet team & food & beverage outlets, scheduling and supervising team
Provides council, direction and coaching to the food & beverage team
Preparation of monthly forecasting and reports and assist in the development, implementation and monitoring the budget to maximize revenues
Work with the Sales team and Executive Chef to review service/menu to continually improve guest satisfaction
Attends pre conference/event meetings with Conference Service Team and Clients to ensure accuracy of information for delivery of all key event components
Assign and delegate responsibility and authority for operation of various food & beverage sub-departments, In-room dining, restaurant and banquets
Strong commitment to Excellence Principles through personal involvement
Ensure team is providing excellent service, resolve guest issues, attract, retain and motivate Food & Beverage team
Responsible for the food & beverage biweekly payroll; review and ensure accuracy of timesheets
Promote and maintain a safe and healthy work environment adhering to the legislation set out by Occupational Health and Safety
Member of the OH&S Committee
To influence and adhere to Delta’s environmental strategies Qualifications
Post-secondary education, preferably in Hospitality and/or Tourism Management or Business
Excellent leadership qualities and success in building and leading a strong team
Passion for innovation and able to put ideas into action
Ability to deliver strategic value
Strong self-awareness and development skills

102

Food & Beverage Manager Resume Examples & Samples

Responsible for assisting daily operations and overall business objectives in the comedy club
Ensure comfortable atmosphere in room (lighting, temperature, music volume, cleanliness-line of sight)
Assist and support staff in any of their job functions as needed
Conduct informative and motivational pre-shifts
Direct interaction with trainers and trainees
Conduct 100% table visits
Ensure that service is up to HOBE standards
Assist in perceiving and troubleshooting potential problems
Assist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels, checking out all servers and bar staff at end of shift
Responsible for bank and adherence to HOBE cash handling policy
Assist in filling “change” requests from bartenders and servers
Maintain HOBE safety and sanitation standards and hold staff accountable for doing the same
Support and communicate with all other departments
Enter all liquor orders and manage inventory process for the bars
Work directly with the special events department on executing and preparing for all special event orders to ensure proper staffing levels, food and beverage requirements are met, and that all aspects of the event are carried out to the client’s approval
Provide guidance in executing outstanding guest service while following the House of Blues Entertainment implemented Steps of Service
Conducts performance counseling and ensures discipline procedures follow all HOBE guidelines
TIPS and RAMP/ Responsible Alcohol Awareness Training Certification or Equivalent
3 years supervisory experience in high volume restaurant/live entertainment environment
Working knowledge of restaurant and bar operations
Entry level knowledge of state, federal and local liquor laws, retail operations, computers (Microsoft Office- Word, Excel, Access and PowerPoint)
Skill in leadership, guest relations, decision making and staff schedule maintenance
Ability to engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate, diffuse possibly volatile situations with tact

103

Food & Beverage Manager Resume Examples & Samples

3-5 years of combined leadership and development experience
Competency working with Microsoft Office Suite, awareness for and sensitivity to diverse populations, Inventory methods and control skills, Superior guest service and satisfaction skills, Excellent oral, and written communication; and analytical skills, experienced in negotiating skills, Excellent organizational skills, Excellent planning and follow up skills, Excellent decision making and conflict resolution skills, Ability to work in a fast paced environment, Flexibility to deal with rapid change, Ability to manage time effectively and reach objectives within specified time frames
Ability in strategic planning, staff coaching and development, marketing, budgeting and analytics to drive measurable results and focus resources on work that will excel revenue growth

104

Assistant Food & Beverage Manager Resume Examples & Samples

1-2 years of food and beverage experience
Must have physical stamina to lift at least 50 lbs. throughout the shift
Strong organizational skills and ability to multitask
Experience and a thorough understanding of catering and convention services and banquet service a plus
Efficiencies in MS Office/Windows a plus

105

Food & Beverage Manager Resume Examples & Samples

Develop, implement, and manage the department’s business plan and budget; continually analyze, forecast, monitor and control labor and food costs
Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and to enhance future sales
3 or more years as a Food and Beverage Manager preferred
Requires knowledge of principles and practices within the food profession

106

Food & Beverage Manager Resume Examples & Samples

Ensuring the successful performance of all Outlets, Banquet operations, Culinary and Stewarding operations
Leading and coaching the Food & Beverage Operations teams in providing exceptional guest service, colleague satisfaction and profitability
Overseeing the development of creative cutting edge menus, wine lists, service delivery and standards for all food and beverage operations
Developing and implementing innovative promotional and sales events
Implementing and complying with standards as outlined in the Fairmont Food and Beverage Service Essentials, including Fairmont Gold
Developing divisional goals and measurements resulting in a balanced score card of guest, colleague, shareholder and brand
Ensuring effective Colleague planning, selection, training and development strategies are in place
Ensuring that monthly financial obligations to budgets and forecasts for food & beverage revenues, expenses and productivity are accurate and on target
Preparing the annual Food & Beverage budget and F&B Capital plan
Contributor in developing the hotel wide strategic goals and plans
Continuously seek ways to improve colleague engagement
Promoting colleague health and safety
Ensuring all F&B Operations are meeting and exceeding standards set forth by the health department
Advancing environmental stewardship in the division

107

Food & Beverage Manager Resume Examples & Samples

Help to sell meeting room and catering opportunities to ensure achievement of Budgeted Catering goals
Monitor budget and review financial transactions to ensure that expenditures are authorized and budgeted
Seeks approval for overtime, if required
Ability to interpret and perform basic computer functions. Knowledge of Outlook, Word, and Excel
Stand more than 2/3 of the time

108

Food & Beverage Manager Resume Examples & Samples

Responsible for supervision of food and beverage operations (restaurant, bar, beverage cart and events)
Creates service environment which assists the business to establish a regular clientele whilst promoting and continually upselling and maximizing every sales opportunity
Ensures work schedules set up by restaurant supervisor meet service volume needs
Ensures all staff provide exceptional customer service in all touch points with customers (information, greeting, food service, bar service, retail service)
Ensure events booked in food operations surpass customer’s expectations
Works with Golf Course Management to book events as directed. This could include booking events requested by guests of the course or visiting local businesses to solicit bookings
Establishes growth goal for events for facility with golf course management
Trains service staff to actively promote all food service items, beverages, liquor and fine wine to increase average spends
Establish/update/maintain customer service standards and ensure all staff are trained to ensure service meets GCU standards
Establish/update food service par stock standards and service station en mise standards; ensure all service staff know and understand standards
Establish proper cash handling procedures in concert with management; audit on regular basis to ensure no corrective action is needed
Ensure service training covers all food handling and safety regulations required; responsible for ongoing adherence to regulations by staff
Establish procedures for accidents, how to report, how to take appropriate action and ensure all service staff are informed of procedures
Handle all duties of Restaurant Supervisor when on rotational assignment
Promote a positive attitude and team ethos, including ‘lead by example’, for the department, setting the pace and standards and encouraging mutual respect
Inspire & motivate the team to achieve customer service standards which would have an impact on revenue and profitability
Train and develop the team to ensure food & beverage service is to specification, and self and staff cooperate with chefs and other staff and managers to ensure customers’ expectations are exceeded by ensuring service is as smooth and as continuous as possible
Minimum 4 years’ experience in restaurant/hotel food operations, with progressive leadership experience
Bachelor’s Degree in Hospitality related discipline, preferred
Strong knowledge of catering and group business sales/events; able to incorporate best practices into use
Demonstrates excellent customer services skills and is able to train and teach staff customer service skills
Computer skills and POS experience required
Working knowledge of Responsible Service standards for alcohol
Self-motivated and shows initiative to start and complete tasks
Good communications skills with a good command of the English language
Will be required to work nights, weekends and holidays or extended hours as needed

109

Food & Beverage Manager Resume Examples & Samples

3 or more years proven success in high standard, fresh concept restaurant/hotel management in a General Manager or Food and Beverage Manager/Director role
Managerial experience, particularly in a restaurant setting overseeing a profit and loss statement including training staff, setting up events and evaluating resources
Extensive food and beverage knowledge
Proficient in Windows-based software including Microsoft Office (Excel, Outlook, PowerPoint, Word)
Experience working with a POS preferably MICROS and OPENTABLE
Conduct accurate cost benefit analysis in order to invest where most the value is added
Managing change by gaining a commitment to change using patience, two-way communication and developing a clear picture of the future while supporting our people through transitions and deep rooting the change in their areas
Show a customer solutions focus, listening to customers and making decisions with their current and future needs in mind, focusing efforts on building customer relationships and providing incredible service
Easily build relationships with others, gaining trust and support, finding common ground and using team-based approaches to solve problems and achieve goals
Comfortable managing through systems, making things work through others without being there; establishing and communicating a clear direction that allows managing from a distance
Developing Food Knowledge in others by collaborating with culinary team to grow the food knowledge of employees and customers while encouraging others to take part in taste tests to further learning about flavor profiles
Bachelor’s degree in Hospitality Management, food services or equivalent field
Ability to effectively conduct business and deal with all levels of people, both internally and externally
Introductory Level Certificate of “Court of Master Sommeliers”

110

Assistant Food & Beverage Manager Resume Examples & Samples

Ensure all customers are provided with outstanding service
Maintain all liquor regulations as set out by the UDABC
Be prepared to back up all positions during peak times
Maintain a secure, clean, organized, and prepared restaurant
Ensure Daily Sales Report, journal notations, shift reports, and server cash drop procedures are being followed
Maintain payroll, personnel, paperwork and other issues as they occur
Meet all compliance requirements (SOX)
Effectively manage staff with positive and effective motivation
Basic computer skills with Microsoft Outlook, Word, Success Factors and Excel
A strong understanding of our POS system once trained
Possess strong money handling skills, excellent organizational skills, and effective written and oral communication skills
Ability to work under pressure, prioritize tasks, and meet deadlines
Must be 21 years or older

111

Food & Beverage Manager Resume Examples & Samples

Daily management of entire F&B Department
Interact and network within in the community in order to generate banquet leads & sales, based on specific goals set with the General Manager & National Sales Team
Make cold calls on a regular basis to generate leads and achieve monthly lead goals
Manage social media for the F&B Department

112

Food & Beverage Manager Resume Examples & Samples

Coaching and counseling team members per company policies
Assists management with ensuring that all departmental activities are performed within the guidelines of appropriate policies and procedures and that all food and beverage co-workers are trained in the area of food quality, sanitation, safety, departmental/resort policies and procedure and guest/owner service standards
Responsible to achieve or exceed the gross and net income for retail outlets. Responsible to achieve or exceed the per occupied suite goal based on Salt scores for the department
Support the GM with bi-monthly forecasts and year-end financial reports of revenues, control of payroll and preparation of the yearly budget
Participates in all F&B operations on a daily basis to assist with work load and respond to guest/owner inquiries regarding F&B, retail and resort services and determines the resolution of problems arising from guest/owner concerns, inventory, supply issues, staffing issues and other unusual requests and inquiries
Assist the GM to complete any capital projects in a timely manner within budget, and make recommendations for following year requirements for retail
Maintains effective communication and coordination of F&B activities with other departments to ensure all standards are met in the areas of productivity. Ensures at the end of each shift that all F&B associates have completed daily checklists and shift closing are accurate
2-5 years of direct food and beverage experience
2-5 years of management experience
5 plus years experience in food direct food

113

Food & Beverage Manager Resume Examples & Samples

Identifying and targeting existing outing and banquet groups in order to increase share of market
Retaining and rebooking existing events to maximize revenue yield potential per sellable day
Utilizing salesforce.com daily to build and maintain a lead/group/opportunity database
Tracking all communications with leads, groups, and opportunities in salesforce.com
Scheduling all future communications and meetings with leads, groups, and opportunities in salesforce.com
Responding to all incoming leads within a 24-hour period and scheduling and performing routine follow-up until the lead is converted to an opportunity or no future opportunity exists
Networking with club members, customers, existing group contacts, and the community to maximize referrals of leads
Manage administrative, logistical, and sales metrics/reporting by utilizing salesforce.com per BCG’s policies and procedures
Implement and maintain F&B sales/marketing programs Food ordering and preparation – follow PO buying process

114

Food & Beverage Manager Resume Examples & Samples

Responsible for the hiring process, selection, training, performance management, supervision and success of all culinary, outlets, and banquet employees
Is actively involved in the oversight of the daily operation by being a "hands-on" through modeling proper food and beverage back of house and front of house service techniques and working alongside managers and employees to exhibit professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests as well as supporting each manager in department admin duties
Work with exec and sous check to develop written spec sheets for each menu item to include name, description, portion size, ingredients, cost per serving and menu price per brand standard. Responsible to ensure pictures of all menu items are always current and for maintaining both the photos and spec sheets in a central location
Establish par levels for kitchen supplies, linen, paper goods, beverage, and all necessary products needed to operate the F&B department
Demonstrate proactive leadership qualities in the daily operation and strategic planning for entire F&B department
Responsible to oversee managers and process for inventory management, ordering, and tracking of waste for all food and beverage areas to ensure accuracy and financial flow through goals
Follow all Vail Resorts Hospitality food and beverage brand standards to ensure above brand average F&B service scores. Ensure daily focus on these standards through regular self-audits of the team
Ensure all Medallia goals are met and help to reply to food and beverage related comments
Be an active member of the hotel leadership team
Conduct monthly Eco Sure and Brand Standards self-audits
Development and execution of all F&B concepts to include menu items, sequence of service, and marketing plans
Maintain training and development of all F&B employees to ensure high associate engagement
Ensure all service employees are TIPS certified at all times, and help to coordinate training in the market to ensure no current employees certification ever expires
Responsible for budgeting and forecasting all food and beverage, culinary, and banquet operations. Achieve financial results in F&B to include; labor management, expense management, forecast accuracy, and revenue generation
Any other duties assigned by manager

115

Food & Beverage Manager Resume Examples & Samples

Ensure the satisfaction of guest. Manage restaurant L'O, meeting rooms and kitchen
Supervise the personnel, scheduling and pays. Meet their needs and their exceptions in a reasonable time frame. Support and motivate the team in difficult situations. Train new personnel while developing the existing staff
Good communication within the different departments
Ensuring the hygiene and security of the restaurant and kitchen is met within the city standards
Ensure the team has all the tools necessary to do their job successfully
Preparing new menus and different types of events
Preparing annual budgets, forecasts and different reports
Controlling the inventory of food and beverage

116

Food & Beverage Manager Resume Examples & Samples

Ability to make quick decisions in high stress situations
Responsible for maintaining a consistently smooth running operation
Hiring, and training of all staff
Daily tracking of payroll and revenue
Ensure physical atmosphere and cleanliness of restaurant, including inspecting tabletops, and side-stations
Responsible for ordering of new product
Communicate with Director of Food and Beverage, Director of Restaurants, Resident Manager, General Manager, etc. on all upcoming events, promotions, new products, etc. Handling of guest complaints in a professional and efficient manner
Respond to any reasonable task assigned by Director of Restaurants
Assist in the restaurant in whatever capacity needed
Help out in other food and beverage outlets when needed
Participation in Hotel MOD program

117

Assistant Food & Beverage Manager Resume Examples & Samples

Positive and outgoing attitude
At least 2-3 years in a previous F&B supervisor/management position
Hotel/resort experience preferred, not required
Flexible schedule (ability to work weekends/holidays)
Valid Maricopa County Food Handler’s card

118

Food & Beverage Manager Resume Examples & Samples

Responsible for interviewing, scheduling associates, processing payroll, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems
Manages department members that may include, but is not limited to: Snack Bar, Beverage Cart, and Server
Must be on the floor during busy meal times and required to close the bar and restaurant
High school diploma and 1-3 years of hospitality experience and/or training; or equivalent combination of education and experience
Must be at least 21 years of age or older to meet age requirements for this position
Demonstrates great customer service
Prior new restaurant opening experience preferred

119

Food & Beverage Manager / Executive Chef Resume Examples & Samples

Manages all major food & beverage kitchen operating expenses, sets margins and manages against projections
Creates recipes and support materials, such as recipe cards, descriptions and/or pictures
Responsible for interviewing, hiring, training, planning, assigning and directing work, evaluating performance; addressing complaints and resolving problems
Manages the kitchen, snack bar, beverage cart and serving staff
Assures effective orientation and training is given to each new associate. Develops ongoing training programs
Monitors business volume forecast and plans accordingly in areas of manpower, productivity, inventory, costs and other expenses
At least 5 years related experience is required
Associate’s degree (AA) from two year college or technical school;or equivalent combination of education and experience
Possesses good management skills

120

Assistant Food & Beverage Manager Resume Examples & Samples

Maintain positive guest, owner and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns to management for monitoring and follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (35% time)
Demonstrated ability to work under pressure
Ability to maintain confidential information
Strong ability to multi task
Strong mathematical skills
3+ years supervisory experience

121

Raging Waters Sd-food & Beverage Manager Resume Examples & Samples

Able to work long hours when needed, including weekends and holidays
A good working knowledge of MS Office
Must provide documentation of a recent TB test
Must have a food handlers card
Manage the day to day operation of the Food Service Department
Train and develop lime staff, leads and supervisors
Determine were improvements need to be made and implement corrective action
Control labor, cost of sales and inventory levels
Drive Food sales
Manage food safety and maintain 95% or above rating on health inspections

122

Food & Beverage Manager / Chef Resume Examples & Samples

Hires, trains and supervises all F&B staff
Conduct training and refresher classes for all F&B personnel in the correct procedures
Closing procedures and appropriate cash handling practices
Daily oversight of F&B accounting procedures
Maintaining cost controls and conducting monthly food and alcohol inventories
Plan and Coordinate special events and functions
Responsible for overall guest satisfaction

123

Assistant Food & Beverage Manager Resume Examples & Samples

Optimizes profits by controlling food, beverage and labor costsd
Resolves guest, employee and system issues quickly, effectively, fairly and consistently
Staffs, trains and develops hourly employees through orientations, ongoing feedback, establishment of performance expectations and conducting performance reviews
Recruits, interviews, recommends for hire and trains hourly employees
Develops initiatives to build sales, cover counts and increase profitability
Creates efficient, fair schedules and station rotations that optimize the guest experience while controlling labor expense
Regularly uses computer systems including, but not limited to network-based point of sale systems, inventory control, time & attendance and Microsoft Office software (email, Excel, Word, internet)
Participates in employee coaching and counseling sessions
Implements and monitors food, beverage, labor & supply cost control systems
Serves as liaison between senior management and hourly employees
Checks in daily inventory orders and resolves shortage issues with the Warehouse and vendors
Works with management to developing marketing and promotional ideas to enhance business in the department
Works with Chefs to facilitate daily operations of the restaurant
Responds to unusual events or circumstances requiring management attention
Provides managerial coverage to beverage areas in the absence of a beverage manager
Selling private parties and functions directly to guests
Experienced in loss prevention and waste reduction management
Must be fluent in verbal and written English and able to follow instructions
Knowledge of food, wine, spirits, beers and non-alcoholic beverage purchasing, preparation and service required
2 years experience working as a Food Server in a high volume ala carte restaurant
1 years experience managing high volume casual restaurants preferred
Requires average eye hand coordination
Requires knowledge of cleaning chemicals used in daily performance of duties, their purpose, ratios, toxic value and course of action if ingestion or unprotected contact is made with the chemical/s
Knowledge of proper selection and use of Fire Extinguishers in the event of a fire

124

Food & Beverage Manager Resume Examples & Samples

Participates in the development and implementation for of business strategies for the restaurant which are aligned with Radisson Blu’s overall mission, vision values and strategies
Develops and implements strategies for the assigned Food & Beverage outlets that support achievement of the hotel’s goals
Develops and implements strategies to achieve revenue and profit goal
Develops and implements special promotions and employee incentives
Provides employees with current up-to-date information on menu offerings
Increases sales by coaching employees on effective sales techniques
Maximizes productivity by using forecasting techniques to adjust scheduling
Manages the operation of assigned restaurant or outlet
Coordinates the set-up of restaurant or outlet areas in accordance with Carlson Hotels standards
Manages the food and beverage service provided in assigned outlet; coaches employees on effective service and food presentation techniques
Inspects restaurant and outlet areas on an on-going basis and takes appropriate steps to ensure facilities meet or exceeds the hotel’s standards at all times
Assists in quarterly inventories
Develops and implements strategies and practices which support employee engagement
Communicates performance expectations and provides employees with on-going feedback

125

Premium Food & Beverage Manager Resume Examples & Samples

Has strong attention to detail and ensures show quality standards maintained at all times
Ensures execution of all menus, promotions and programs as outlined by the Director of Operations in accordance with Levy Restaurants standards
Provides operational planning to ensure adequate products and equipment are ordered for anticipated business levels
Conducts and/or attends regular scheduled meetings to ensure lines of communication are open between management and team members
Interviews, hires, trains and develops team members according to Levy guidelines
Ability to reach, push, pull, bend and stoop
2+ years of leadership experience in a high-volume restaurant or catering environment

126

Food & Beverage Manager Resume Examples & Samples

Ensure property is free of trays and trash
Control payroll cost in food and beverage outlets
Must have flexible schedule
At least 2 years of progressive experience in a hotel or a related field required
Previous Managerial experience is required

127

Food & Beverage Manager Resume Examples & Samples

Interview job applicants, conduct regular performance reviews, and train all staff that work at the bar, keeping all bar staff members updated with new policies and procedures
Direct, control and organize the manager and all staff within your direct span of control and to ensure that the required standards are achieved and maintained
Abide by all state and local laws and regulations pertaining to liquor and food safety
Strong organizational & time management skills
Excellent written and verbal communications skills

128

Food & Beverage Manager Resume Examples & Samples

Team spirit,
Guest oriented, outgoing and service minded,
Flexible,
Responsive,
Well organised,
Decisive - Autonomous – Entrepreneurial,
Excellent presentation,
Diploma or degree in hospitality – food & beverage, professional hospitality degree or hospitality management school and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills,
At least 5 years' experience in the sector and impeccable knowledge of F&B professions,
Computer literate,
Fluent in the national language, Business English (and a 3rd language would be a plus),

129

Assistant Food & Beverage Manager Resume Examples & Samples

Optimizes profits by controlling food, beverage and labor costs
Staffs, trains and develops Leads and hourly employees through orientations, ongoing feedback, establishment of performance expectations and conducting performance reviews
Recruits, interviews, recommends for hire and trains assistant management and hourly employees
Builds great teams by implementing training programs for new hires and existing employees
Administers the collective bargaining agreement, including but not limited to participation in grievance meetings, mediations, arbitrations and labor management meetings
Works with Chefs to develop and implement new menus and specials
3 years experience managing high volume casual restaurants required

130

Shuang Ba Food & Beverage Manager Resume Examples & Samples

Preferred 3+ years’ experience in a hotel management organization
Minimum of 2 years’ experience preferred with Excel and related data management systems
Intermediate or Expert skill level in the use of the Microsoft Office suite of applications such as Excel, Word, Access, PowerPoint and Outlook

131

Food & Beverage Manager Resume Examples & Samples

Vendors: Responsible for building successful relationships with vendors. Ensures that the proper products, at the right price, at the right time, in the proper amount, are provided by our selected vendors; Serves as department liaison with vendors and the brokerage community, coordinating meetings and product cuttings; primary vendor and Premier contact; monitors vendor performance; takes appropriate action with vendors concerning product shortages, price updates, and problem resolution. Responsible for processing new vendors through procurement and risk management following all guidelines established. Conducts periodic audits of primary vendors. Acts as Department liaison with the Procurement Department
Products: Evaluates and makes recommendations for new products and sources. Originates and enhances specifications for food, beverages, and non-food products for the department; compiles and coordinates biding of products; prepares annual, semester, monthly and weekly bids for products selected for use in all operations (food and non-food); assists with, and negotiates directly with key vendor contacts; establishes yearly purchase contracts/commitments. Ensures generally accepted purchasing procedures are followed; oversees the tracking of vendor and product rebates. Conducts routine audits of primary vendor and other vendors as required. Creates and monitors purchase orders as required
Ordering – Assists the Associate Director of Systems with maintaining the CBORD menu management system to ensure accuracy in products and pricing; ensures weekly and monthly price updates are entered into the menu management system; may assist the Production Manager in daily and weekly ordering and pre-orders, including special events, catering, and donations; assists the Production Manager in organizing and planning special events and arranging for specialty products. Ensures only approved vendors and products are ordered. Ensures inter unit transfers are accurately tracked and recorded into the Banner system. Assists with the accounts payable process for all invoices and ensures records are maintained and organized
Inventory and Analysis: Responsible for monitoring warehouse and unit inventories including the organization of all storerooms and the warehouse. Assists Production Manager in overseeing warehouse receivers and functions; creates and analyzes periodic purchasing reports, making recommendations where efficiencies can be implemented; facilitates and assists in compiling unit and department inventories and training unit managers on proper inventory methods and practices; assists with keeping capital assets listing up to date and accurate. Assists Associate Director in compiling and tracking cost of goods sold reports and annual inventory reports and documents for year-end accounting. Monitors food costs in all operations and works with others to make necessary changes to keep food costs controlled
Sustainability Initiatives: Oversees all VDS sustainability initiatives and coordinates and collaborates with the Training Manager. Production and Nutrition Marketing Manager. Includes seafood, fair trade, compostable items, CSA, local purchasing and other initiatives. Responsible for tracking and reporting of our sustainable program. Identifies and researches sustainable products and programs for VDS
Provides management coverage at special events and vacation coverage, as required, throughout the year
Actively participates in committees such as special events, menus, and UMMs
Attends industry food and trade shows to keep the department on the cutting edge and ahead of industry trends in food and non-food products and services
Perform additional duties and assist with special projects as assigned
Minimum Work Experience: Must have a minimum of 6 years of progressive management experience in procurement
Formal Education: Four year college degree. Preferred Degree in hospitality management; food marketing; or business with a focus on purchasing, specifications, events management or procurement. Commensurate work experience in a food service operation may be acceptable
Specific Job Knowledge: Developing specifications, generally accepted purchasing procedures developing bids, ordering, inventory control and general supervision
Work Skills: Competency working with Microsoft Office Suite, awareness for and sensitivity to diverse populations, Inventory methods and control skills, Superior customer service and satisfaction skills, Excellent oral, and written communication; and analytical skills, experienced in negotiating skills, Excellent organizational skills, Excellent planning and follow up skills, Excellent decision making and conflict resolution skills, Ability to work in a fast paced environment, Flexibility to deal with rapid change, Ability to manage time effectively and reach objectives within specified time frames
Equipment Knowledge: Desktop computer, familiarity of equipment used in food service
Preferred: CBORD Menu Management system experience; food production, food preparation techniques and general kitchen equipment knowledge preferred; food specifications and Governmental Grading and Quality Standards; commodity reports and industry price indexes
ServSafe certification must be obtained within 1 year of employment

132

Food & Beverage Manager Resume Examples & Samples

Two or four year degree in field of choice preferred
At least three years of food and beverage manager experience required
Prior Four or Five Diamond experience preferred
4* hotel experience a must
Experience in seasonal resort operations a plus
Flexible schedule to include evenings, early mornings, weekends and holidays as needed

133

Assistant Food & Beverage Manager Resume Examples & Samples

Refined written and verbal communication skills
Service oriented style with professional presentation skills
Must have excellent organizational, interpersonal, administrative skills
This position must be available to work nights, weekends, and holidays

134

Franchised Food & Beverage Manager Resume Examples & Samples

Principles and processes for providing customer service including needs assessment and evaluation of customer satisfaction
Structure and content of the English language including the meaning and spelling of words, rules of composition and grammar
Microsoft Office programs including Word, Excel, Outlook
Advanced knowledge of Point of Sale systems, Micros preferred
Food and beverage products, preparation, handling and service techniques, lounge operations, mixology and other food and beverage standard operating procedures
Health codes, food sanitation and safety practices
Meet quality standards for service and cleanliness
Make decisions guided by established policy and procedures
Analyze activities and information to arrive at logical conclusions and recommendations
Communicate clearly and concisely verbally and in writing to convey information effectively
Adapt to constantly changing situations and personalities ensuring quality service to all guests
Maintain decorum in stressful situations
Establish and maintain effective professional, courteous, constructive relationships with guests, staff and management team
Successfully hire, train and motivate staff
Work varying schedules to reflect business needs of the hotel, including evenings, weekends and holidays and maintain 24 hour availability via cell phone
Bachelors degree in Hospitality Management or similar preferred
Five years previous experience in a food and beverage environment and at least two years experience in a restaurant management or supervisory position required or equivalent combination of education and experience

135

Food & Beverage Manager Resume Examples & Samples

Learn the company’s service standards
Assist F&B Managers in day to day operations and nightlife
Ensure excellent communication within the Food & Beverage Department and with other departs in the hotel
Attend BEO meetings
Attend Labor meetings
Attend P&L meetings
Attend weekly Guest Service Committee meetings
Assist in responding to guest issues/complaints
Assist in administrative tasks including scheduling and payroll
Assist with menus for all outlets
Assist planning and executing events
Complete projects as assigned
Coordinate and execute new ideas and best practices
Provide a friendly, courteous and professional service at all times
Confident understanding of
Recent hospitality college graduate or equivalent
Flexible schedule including late nights, weekends and holidays
One to two years in a public contact position, preferably in hospitality

136

Asst Food & Beverage Manager Resume Examples & Samples

Assist in selecting, training, supervising, developing, disciplining and counseling associates in the restaurant
Coordinate the activities of the service staff
Observe methods of service to insure employees perform according to the Company's high quality service standards
Monitor food and beverage presentation to ensure quality and consistency
Schedule dining room personnel according to business levels
Inspect the physical layout of the restaurant before opening to ensure all is clean and in order
Review, comply with, and promote the company's Affirmative Action Plans for minorities, women, veterans and persons with disabilities
Knowledge and previous experience in managing restaurant operations -- food service, guest satisfaction, overseeing all FOH during the AM shifts
Successful experience managing front of house staff

137

Food & Beverage Manager Resume Examples & Samples

Hire and train all food service Team Members in accordance with company policies and procedures
Provide monthly in-service training on sales initiatives
Increase profit by controlling labor and other costs
Monitor sales and ensure that guests receive satisfactory service and quality goods
Inventory stock and reorder when inventory drops to a specified level
Review inventory and sales records to prepare reports for management
Estimate consumer demand and determine the types and amounts of goods to be sold
To ensure maintenance and cleanliness of food locations
Cleaning and organizing of all food service locations, front and back of the house
Enforce safety, health, and security rules
Prepare department forecasts and budgets
Handle all guest concerns quickly, professionally, and effectively
3 years management experience in food service area
Exceptional organization and time management skills
Knowledgeable with P&L reports
Must be ServSafe certified

138

Assistant Food & Beverage Manager Resume Examples & Samples

Detail oriented, team builder, passionate
Strong Restaurants Operation
Minimum two years experience in similar role
Training skills
Ability to work irregulars hours, in restaurant or food and beverage management, late evenings and weekends when appropriate
Broad food and beverage knowledge

139

Food & Beverage Manager Resume Examples & Samples

Management and oversight of the daily operations for the restaurant, café, beverage cart and banquet events to include scheduled shifts when necessary - Highest emphasis on guest service training of all supervised staff to ensure consistency and achieve the goal of consistent, exceptional service delivery
Recruit, interview and on-board all F&B FOH staff in cooperation with other management team members
Implement and lead proper guest-service training of restaurant servers, bartenders, beverage cart servers, host/hostess, café attendants, banquet servers and any other employees in the FOH F&B department
Ensure facility and BCG F&B policies are upheld (Uniforms, Nametags, etc.)
Help develop and implement creative strategies to increase F&B revenues
Lead and coordinate execution of assigned special events and functions
Ensure event guest satisfaction by communicating with the client regarding any changes, substitutions or special requests throughout assigned events
Help provide event clients with technology and A/V set-ups and assist with proper technology use
Perform daily walk-throughs to ensure full compliance with the Department of Health regulations, ABC regulations and facility presentation standards
Work alongside other F&B Managers to control F&B FOH labor expenses
Manage and maintain Micros menu building, POS and reporting functions
Uphold and ensure compliance with opening & closing procedures and appropriate cash handling practices and daily F&B accounting procedures
Maintain cost controls and conduct monthly inventory counts
Help achieve full compliance with applicable health, alcoholic beverage, fire and other local/state laws
Carry out other duties assigned by the GM, Executive Chef and Director of Sales in coordination with other Managers

140

Food & Beverage Manager Resume Examples & Samples

Develops short term and long range objectives in order to achieve assigned financial, customer service and staff development goals for the unit
Develops, implements and monitors policies, procedures and standards in order to attain goals
Manages, reviews and evaluates the financial performance and implements effective controls
Develops new and revises existing promotional programs in response to changing market conditions and revenue opportunities
Manages the hiring, training and scheduling of food service staff
Encourages employee feedback, promotes employee empowerment, and oversees the timely completion of performance management activities of the food service staff
Develops, implements and monitors customer feedback systems and oversees needed service changes
Instructs and supervises food service personnel regarding ordering, preparation, storage and distribution of food products
Oversees the development of staff training programs and implements food service training programs
Oversees the development of special menus, pricing and beverage lists for catering, public dining rooms, cafeterias, lounges, and related food service operations
Maintains a close working relationship with departmental and administrative unit support staff in order to properly coordinate and facilitate catered events, room service, conference food and beverages, and related customer services
Oversees sanitation practices in order to meet departmental, administrative unit, University, local, state and federal standards
Oversees all food and beverage events assuring presentation and service of the highest industry standards
Maintains and/or increases competence in hospitality industry practices through coursework, outside reading, trade shows, seminars, conferences, workshops, etc

141

Assistant Food & Beverage Manager Resume Examples & Samples

Reading Comprehension - Understanding written sentences and paragraphs in work related documents
Responds quickly and proactively to guest's concerns
Sets service expectations for all guests internally and externally
Provides excellent customer service to all associates
Oversees F&B supervisors and support staff
Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate Manager or Team Associate
Creates and nurtures a hotel environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service
Develops an action plan to attack need areas and expand on strengths based on AOS/GSS results
Oversees Bar, Restaurant, Room service and Events Operations
Sets clear expectations with the associates and team leaders and ensures that appropriate rewards are given if expectations are exceeded
Provides proactive coaching and counseling to team members
Responds quickly and proactively to associate's concerns
Provides a learning atmosphere with a focus on continuous improvement
Acts as the guest service role model for the restaurants, set a good example of excellent customer service and creates a positive atmosphere for guest relations
Promotes both Guarantee of Fair Treatment and Open Door policies
Manages the Food and Beverage departments (not catering sales)
Manages department's controllable expenses to achieve or exceed budgeted goals

142

Ridge Cinema Food & Beverage Manager Resume Examples & Samples

Interview, select, train, supervise, counsel and discipline lounge staff for the efficient operation of the outlet. Organize and conduct pre-shift and monthly departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignment
Interact positively with customers promoting theatre facilities and services. Resolve problems to the satisfaction of involved parties. Organize special events in the lounge
Maintain proper and adequate set-up of the bar on a daily basis. Including requisitioning and stocking of all beer, wine, spirits, paper products, straws, stirrers, condiments, and produce, based on projections from the daily Pars sheet
Responsible for maintaining stock, juices, and other perishables daily to ensure product quality
Greet guests in a courteous and friendly manner, promote and document orders for drinks
Input orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served
Maintain glassware inventory, and ensure cleanliness on a daily basis
Assist and/or provide service to all guests sitting at the bar
Receive cash from guests, makes any change needed, verify validity of charges, record charges, and insure vouchers are properly executed, in order to balance all money
Maintain service bar for servers
Lock up and store all beverages, and other equipment items; deposit cash drops; and secure bank
Perform general cleaning tasks using standard cleaning products as identified or assigned to adhere to health standards
Be able to execute service recovery with unhappy guests
Direct and coordinate the activities of all assigned personnel and departmental responsibilities in the lounge
Ensuring the highest quality of food, beverage, and service related to the operation
Staffing of the lounge, meeting departmental responsibilities
Assess and review the job performance of subordinates, and maintain records of assigned employees according to policy
Associate’s or Bachelor’s degree in hospitality, culinary arts, business or commensurate experience preferred
Two years’ experience working in a theatre, entertainment complex/venue, or restaurant group required
Ability to obtain any necessary alcohol service and licensing requirements
Three or more years of experience at a theatre, entertainment complex/venue, or restaurant group preferred
Prior leadership experience preferred
Effective written and oral communication skills
Comfortable communicating and working with guests, supervisors, peers, subordinates or vendors
Knowledge of Microsoft Word, Excel, PowerPoint helpful, Outlook and touch screen POS systems
Experience using Taleo recruitment software and Kronos scheduling preferred
Must be able to carry multiple drinks at once, Multi-task
2-3 years of bartending experience required

143

Assistant Food & Beverage Manager Resume Examples & Samples

Participates in marketing efforts of restaurants, creates menu ideas, surveys competition and reports food trends, and assists in preparation of specials
Thorough knowledge of restaurant operations and preparation techniques
Knowledge of beverage operations and wines
Strong mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements

144

Food & Beverage Manager Resume Examples & Samples

Ideally with a University degree or a Diploma in Hospitality and Tourism management
Minimum 2 years of experience in similar capacity in the Hotel/Restaurant industry
Wine/beverage knowledge in an upscale environment would be an advantage
Well versed in Banquet and Events operations
Positive attitude with good operational, administrative and interpersonal skills
Ability to work with flexible work schedule, be a team player and a dynamic leader
The position is applicable to local national only

145

Food & Beverage Manager Salary Resume Examples & Samples

Manages all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy & procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition
Maintain food and equipment inventories, and keep inventory records
Completes tasks on time or notifies appropriate person with an alternate plan
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

146

Assistant Food & Beverage Manager Resume Examples & Samples

Work extended hours during golf and holiday season
Work nights, weekends and holidays
Assist in planning and coordination of special events and functions
Supervises and schedules bartender, beverage cart driver, line cook, snack bar attendant, banquet servers and other employees in the F&B department
Maintain communication among all staff members for overall event success
Manage revenue by tracking any additional charges incurred at the event
Ensure satisfaction by communicating with the client throughout various event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with host at the conclusion of event
Perform daily walk-through to ensure full compliance with the Department of Health regulations

147

Food & Beverage Manager Resume Examples & Samples

Manages assigned operational functions of all venues within the department consistent with the strategic plan and vision for each department, the division and the resort
Manages delivery and measurement of guest service within all departments consistent with the company’s core service standards ( S.H.O.W.) and brand attributes
Supervises dining room and kitchen activities to ensure quality production/delivery of products and services
Communicates daily to the food and beverage management team s in all outlets to ensure that information for special events, VIP guests and any other events is communicated
Responsible for overseeing and ensuring that each outlet is being operated efficiently and effectively, always looking for continuous improvements in each area of food and beverage
Interacts with guests frequently to ensure satisfaction and enjoyment of their experience
Reacts to any guests complaints and quickly takes corrective action to resolve, recover, and satisfy guests
Creates a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction, quality hiring, training and succession planning processes that encompass the companies diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements
Assist with handling of labor relations and employee counseling issues. Assists in the investigation of such issues. Provides recommendations on appropriate counseling
Suggests the selection, purchasing, and usage of all related F&B supplies and equipment for the the food and Beveverage outlets
Ensuring department employees are abiding by all Local & state alcohol service standards & procedures in conjunction with Nevada Gaming License requirements
Responsible for the coordination of on the job training & development programs on a regular basis
Implements F&B policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff and personnel
Responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service
Evaluates weekly FTE reports and volume indicators guiding restaurants managers to ensure they are operating the most effective, highly productive, and financially efficient operations
Reviews, proofs, manages, and ensures accuracy for all menu changes, including proper signage, updated web information, advertising platforms, plasma reader boards, and marketing materials in various media streams
Reviews monthly P&L’s. Analyzes and addresses areas concern and defines needs for improvement
Acts as a coach & mentor to employees guiding them on a daily basis
Lead by example and adhering to all policy & procedures of the company, property, and department
Ensuring all employees are maintaining the highest level of integrity and following departmental financial control policies
Promote teamwork, recognition, and positive morale
Promotes continuous improvement
Observe and manages daily Food & Beverage COS% reports
Ensure a safe working environment for all employees and guests
Build and maintain a positive working relationship with Culinary Labor Union
At least 3 years of supervisory experience in high volume restaurants or similar level position in a 4 or 5 Diamond property and preferably in a casino environment
At least 3 years of experience in management/supervision of employees
Ability to view operations creatively and with sales orientation, possess effective leadership, communication, and problem solving, reasoning and analytical abilities and be able to work in a fast-paced, busy, and somewhat stressful environment
Working knowledge of Food and Beverage preparation, presentation, and service standards

148

Food & Beverage Manager Resume Examples & Samples

Experience that demonstrates well established technical know-how
Team spirit,
A thorough and organised approach,

149

Food & Beverage Manager Resume Examples & Samples

Supervises inventories of materials and purchases of beverages. Maintains par levels based on facility needs
Inspects facility regularly to ascertain any maintenance, repairs or clean-up needs. Ensures all equipment is in proper working order, including beverage carts
High school diploma and minimum two (2) years experience in Food & Beverage management; or equivalent combination of education and experience
Must be at least 19 years of age or older to meet state age requirements for this position
Food Safety, Alcohol and Applicable Sanitation Training

150

Food & Beverage Manager Resume Examples & Samples

High school diploma and minimum three (3) years related experience in Food & Beverage management; or equivalent combination of education and experience
Must be at least 18 years of age or older to meet state age requirements for this position
Analytical ability to manage expenses, including F&B costs, labor, inventory management
Must have focus on customer service and satisfaction

151

Food & Beverage Manager Resume Examples & Samples

To consistently insure the maximum guest satisfaction while dining in the restaurant
Pre-meal meeting conducted with service staff on a daily basis
Supervision of floor during operation
To maintain a consistently smooth running operation
Make the Front of the House staff weekly schedule
Ensure Kitchen, stewarding and cashier staff are on duty as scheduled
Side-stations fully stocked with equipment
All side-work complete and checked out by the manager
Beverage Machines functioning properly
Assist in seating or service of guests as necessary
Coordinate all functions in dining room during service
Monitor productivity of service staff
To monitor and critique the quality and consistency of the food product
Special boards and/or descriptions posted accurately
Be familiar with clients so that there is constant recognition of all repeat guests
Reservations reviewed on a daily basis and checked against the VIP list from the front desk
All special attention details handled properly
Staff’s uniform and appearance meet specifications
During service, constantly inspect tabletops, side-stations and tray stands
Ensure all equipment is in good condition and clean
Make sure all work areas are maintained neat, orderly and clean
Make sure all lights and music are adjusted appropriately for each meal period
To contribute to the profitability of the restaurant through cost control effectiveness
Administrative responsibilities as needed
Constantly perform positive up-selling techniques with service staff
Expedite table turnover and table resetting
Implement sales promotions and merchandising programs
Be familiar with all beverage-related procedures and equipment and assist the cashier when needed
Know and adhere to all company policies and procedures
Perform any and all other duties assigned and/or required by management
Previous Restaurant General Manager experience required

152

Food & Beverage Manager Resume Examples & Samples

Previous experience of working in a high volume restaurant / bar operation, with a proven track record of delivering results
You will need a passion for hospitality, exceptional customer service, great quality fresh food, customers and people
You must be able to demonstrate an ability to manage a team by coaching, developing and motivating others
Experience of developing teams to their full potential
A strong, ambitious individual, looking for a challenge, driven by 100% customer satisfaction
Adaptable in their approach and able to work in a fast changing environment
To be the personality and champion of the Food & Beverage department
Must have a flare for food and beverage
Operational experience in a variety of concepts
Creative team builder & leader
Not afraid of hard work and the ability to be hands on

153

Food & Beverage Manager Resume Examples & Samples

Maintain par level inventories consistent with other department guidelines
Order and schedule deliveries of Food, Merchandise items and Supplies from approved vendors within company purchasing procedures
Ensure adherence to product receiving procedures consistent with department policies
Oversees and coordinates work of the entire staff engaged in executing Guest Service, preparing meals and beverages to ensure adherence to recipes and quality standards
Ensure the proper quantity and control of Food, Beverage and other Supplies to include cost controls, quality control, inventory accuracy's and rotating stock
Prepare and adjust work schedules for the entire staff to ensure presence of requisite labor force on each shift with objective to meet customer service standards budgeted guidelines
Inspects bar and restaurant locations for conformance to governments and company safety, security and sanitation requirements
Ensure all areas are adhering to company cash handling procedures, Conduct cash till and bank audits on regular basis
Develop and implement outlets business plans, review and recommend adjustments quarterly
Organize regularly scheduled training classes and meetings with the entire staff of each area
Conduct formal performance evaluation of all beverage staff and restaurant management
Discipline individual staff in accordance to company guidelines
Authorize discounted/complimentary Guest Relation checks within department guidelines
Responsible for New Hire staff selection, interviewing, orientation and department training. All to be conducted within company/department guidelines
1 5. Develop and implement outlets on-going staff training programs
Provide detailed training to all staff specific to compliance responsibilities to State Health Regulations
Prepare weekly revenue forecasts and staff work schedules within established "staffing guidelines"
Participate in company monthly Goals <&. Measurements Program
Maintains current and accurate standard operating procedural manuals to include: service standards, cash handling procedures, menu item preparation, specifications, safety and security, purchasing, ordering, receiving, stocking, requisitioning and internal audit policies,
Responsible for providing Excellent Service to owners and guests alike
Maintains par stock per department procedure
Administers liquor/beverage requisitions per department procedure
Ensures adherence to beverage controls per company and department policies
Maintains current menu item recipes and ensures adherence to same
26 Maintains and evaluates a spill/mistake drink record daily
Performs POS System, voids within department procedures,
Researches/tracks missing check reports
Submits POS system program changes per department procedures
Completes Guest walk out reports per department policy
Performs department self-audit annually documenting policy violations
Maintains department records per company, governmental and department policies/regulations
Conducts inventories per company/department procedures
Spot checks outlet pars and liquor bottles frequently
Submits accurate related costs to department transfer requisitions
Costs out new concepts/venues to analyze profitability
Approves invoices per company policy
Ensures adherence to all defined department/company standard operating procedures within department
Enforces proper buffet/special event F&B check/cash controls
Maintains proper key control
Inspects employee parcels with consistency
Submits China, glassware, Silver and Linen inventory quarterly,
Audits Guests: checks, documenting irregularities, cash control violations
Prepares/maintains accurate and complete monthly department reports per company policies
Completes/maintains monthly inventories with accuracy per established procedure,
Observes use of cash registers to ensure proper programming and use
Observes staff opening/closing outlet procedures, maintains current documents checklist
Assigns daily production planning
Conforms to all F&B product item purchasing specifications per company/department policies,
Maintains accurate outlet analytical information throughout the year to support budget planning
Documents staff call-in/tardiness,
Maintains key entree control file per policy
Implements department action plans as directed
Enforces staff, company and department grooming policies
Attends and participates in required department manager meetings
Evaluates individual staff customer service quality levels daily
Develops employee/guest interactive salutations
Maintains current job descriptions within department
60, Recognizes/praises staff extraordinary service, rewards staff utilizing "David Dollars" and other employee programs
Supports/embraces company Guest Service, Service philosophy! motto, standards, and Principles of service
Trains, develops., Key staff to perform company CFT program requirements

154

Food & Beverage Manager Resume Examples & Samples

Manage staff in a professional and efficient manner through training and coaching and counseling
Develop and ensure consistent delivery of high standards of quality for product, service and environment
Schedule associates to a standard of good cost control while ensuring full service
Ordering supplies to meet schedule, PAR, and cost guidelines
Support, enforce and follow company rules, policies and regulations
Resolve customer complaints and ensure we exceed guest expectations
Ensure proper sanitation of outlets

155

Food & Beverage Manager Resume Examples & Samples

Daily management of Food and Beverage department
Develop and implement new menu items to increase revenue
Inspect and assist with banquet and outing set-up and breakdown of tables, decorations, equipment, serving areas, and related activities in an accurate and timely manner
Hire, supervise and develop bartender, beverage cart driver, host/hostess, snack bar attendant and other employees in the Front of the House F&B department
Conduct training and refresher classes for all food and beverage personnel in the correct procedures
Daily oversight of food and beverage accounting procedures
Forecast and budget all things pertaining to F&B operation
Maintain cost controls and conduct monthly inventory
Develop and implement marketing program to increase business
Comply with applicable health, alcoholic beverage, fire and other local/state laws

156

Food & Beverage Manager Resume Examples & Samples

3-5+ years management experience in high volume upscale F&B dining
Private Country club F&B leadership experience preferred
Must possess valid DLC certification
Valid Food Handler’s card preferred
Must be able to work well under pressure in high volume situations
Must be highly detailed orientated
Must have excellent computer skills (Microsoft Office, POS Systems etc.)
Must be professional in appearance and demeanor
Ability to work a flexible schedule that may include early mornings, evenings, weekends and holidays as needed
Must have the ability to deal effectively and interact well with the club members and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional and creative experience for all members of the club

157

Food & Beverage Manager Resume Examples & Samples

A minimum of 3 years’ experience as a Food & Beverage Manager, with demonstrated performance in a hotel environment, preferably in the luxury market
Strong knowledge of hotel restaurant operations, including fine dining, bar, high tea and banquet operations
Proven experience in driving revenue, whilst being able to manage budgets, payroll and cost control
Demonstrated performance leading a successful team
A current New South Wales Responsible Service of Alcohol qualification
You must meet the legal requirements to work in this country

158

Food & Beverage Manager Resume Examples & Samples

Assist in food & beverage menu planning and preparation
At least 3 years of progressive management experience in a hotel or free standing restaurant; or a 4-year college degree and at least 1 year of F&B management experience; or a 2-year college degree and 2 or more years of F&B management experience
Must have knowledge of F&B preparation techniques, craft cocktail preparation techniques, health department rules and regulations, liquor laws and regulations

159

Food & Beverage Manager Resume Examples & Samples

Assists in the co-ordination of organizational and administrative functions in all areas of the Food and Beverage Department
Assists in planning and implementing programs, policies and procedures to ensure that service standards are met
Maximise the Beverage revenue in all the outlets and meet the target for each months
Establish proper food and beverage promotional planner for each outlets and drive the business
Budgeting, costing, menu planning, menu proofs and forecasting twice a month
Establish cost control measures
Carry out micros audit
Carry out service audits, observations and communicate to relevant managers and during the morning briefing
Attend outlet communication meetings and COS meetings
To ensure that the departmental objectives are cascaded to the colleagues
Carries out assignments and instructions as delegated by the F&B management team ensuring that all company and Hotel Policies and Procedures and minimum standards are adhered to at all times
Assists in the co-ordination of special promotions and provides administrative support necessary
Interacts with management of other department within areas of responsibility and develops solid working relationships with them
Follows up and at times initiate maintenance orders and purchase requests
Attends the Food and Beverage meetings
Assists in monitoring the activities of competitor hotels
Participates in public relations activities, sales calls or other promotional activities designed at enhancing the image and profitability of the hotel
Provides creative ideas to project and enhance the image of the hotel
Assists in the development of ideas and the increased department sales of Food and Beverage
Assists identifying market changes which will improve business levels from hotel guests and the local market
Assists Outlet Managers in the planning and implementation of effective sales and promotional activities to ensure maximum revenue
Mentors, develops and provides on-the-job training to Outlet Managers & Assistant Outlet Managers to strengthen their current performance and preparation for future advancement
Monitors and takes corrective action to reduce waste, misuse and breakage of china, glassware, linen and supplies
Handles guest complains and operational challenges
Investigates and follows up on Medallia feedback for corrective action actions and improvement and LQA visits
Ensures Health, Safety and hygiene standards are maintained
Actively involved in the recruitment and hiring process of colleagues
Follows emergency procedures and evacuation
Assists in the building of an efficient team of employees, by taking an active interest in their training, development, safety and welfare
Participates in training and development programs to improve personal or departmental standards liaising with the Training Manager
Carries out an efficient leadership style using appraisals and performance management as main tools
Acts as Senior Manager on Duty for the hotel as scheduled
Assist Outlet Managers to monitor their tasks and objectives
Identify training needs and coordinate requirements
To assist in Training and development of Outlet Managers so that they are able to operate independently with their own profit centre
Continuous check of Outlet Training plans
Deputises in the absence of the F&B Director
Carry out annual performance reviews
Marketing and competitive surveys
At least two (2) years’ experience in a senior F&B management role in a luxury hotel (Experience preferred in Jumeirah, Four Seasons, Hyatt, Ritz Carlton, Shangri-La, etc.)
Able to manage diverse operations
Creative and innovative in food and beverage concepts and operations
Demonstrable achievements in improving customer satisfaction and profitability
Knowledge in menu compilation
Experience with EFQM or other quality model highly regarded
Written and spoken Arabic highly regarded or any other language such as French, Italian, German
Strong personality who fosters good team working relations
Pursues achievements, results enthusiastically and takes initiatives that support business objectives
Focuses on activities that create a positive guest experience
Establishes and maintains effective relationships with others
Anticipates and adapts to changes in the environment and new ways of working
Effectively manages and takes responsibility for own professional and personal development
Exercises good judgment in making decision leading to a successful solution
Works towards common goals
Inspires and guides the team by being a positive role model
Inspiring leadership ability
Able to adapt to Island Life
Able to understanding and assess self
Able to understand people
Have strategic thinking
Able to deliver results
Able to develop Talent

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