Food Manager Resume Samples
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Food Manager Resume Samples
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CR
C Ritchie
Caden
Ritchie
62798 Wiegand Path
Chicago
IL
+1 (555) 574 1643
62798 Wiegand Path
Chicago
IL
Phone
p
+1 (555) 574 1643
Experience
Experience
Boston, MA
Assistant Retail Food Manager
Boston, MA
Mertz-Kilback
Boston, MA
Assistant Retail Food Manager
- Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork
- Train/mentor other food service workers
- Produce and maintain work schedules and may prepare production records
- Maintain a safe and hazard-free working environment
- Perform preventative maintenance checklist
- Maintain a sanitary department following health and safety codes and regulations
- Proficiency in multi-tasking
San Francisco, CA
Store Food Manager
San Francisco, CA
Renner, Waters and Kunze
San Francisco, CA
Store Food Manager
- Ensuring in ensuring execution of the stores 7 Day Workflow Plan as it relates to stocking standards and (Find-Fill-Fix) procedures
- Assist in ensuring adherence to stated company security practices and cash control procedures when supervising operations in Store Manager's absence
- Assist in ensuring POG execution, pricing integrity to include price changes, Was/Now, TRP, and Ad signs, as well as all Super Tuesday pricing and signing execution
- Assist in ensuring all merchandise is presented according to established practices and plans. Utilize merchandise fixtures properly including presentation, product pricing and signage
- As requested by Store Manager, assist with entering payroll information into computer and providing specific training for employees. Backup Store Manager and/ or Assistant Manager in absence
- Assist Store Manager and Assistant Store Manager in ensuring adequate scheduling coverage. Assess work completion and follow up with associates regarding performance
- Assist in the sanitation standards and training of all associates assigned in the Grocery Food area using the Cleaning Schedule
present
Houston, TX
Food Operations Manager
Houston, TX
Kilback-Rohan
present
Houston, TX
Food Operations Manager
present
- Develops relationships with key client contacts and collaborates with client and Sodexo management team to improve operational and financial outcomes
- Manages 20 front-of-the-house employees including the hiring, training, coaching, performance management and scheduling of these employees
- Establish/maintain close working relationships/communications with Sodexo management within the Region
- Implement performance improvement and quality assurance programs targeted to improve customer satisfaction
- Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction
- Responds to all inquiries and customer complaints and provides assistance in a prompt friendly manner. - Performs other related duties as assigned
- Managing initiatives for job redesign and process improvement, including interdepartmental improvements with nursing staff
Education
Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
Cornell University
Bachelor’s Degree in Business Administration
Skills
Skills
- Experience and knowledge in managing in a management profit and loss contract with proven ability to control food and labor cost within the department
- Experience and knowledge in managing in a management profit and loss contract with proven ability to control food and labor cost within the department.
- Excellent computer skills, including knowledge of MS Office, scheduling software, and ability to learn proprietary software
- Ability to work in a high-energy, quick-moving and demanding environment
- Ability to work in a collaborative team environment while fostering strong client and customer relationships
- Strong financial acumen and experience in detailed financial reporting
- Knowledge of how to lead and inspire co-workers in food presentation and knowledge
- Good knowledge of Microsoft Office and Windows-based computer application
- Customer service oriented, professional and good communication skills
- Accountable for the execution of product and service quality by maintaining highest level of delivery
15 Food Manager resume templates
Read our complete resume writing guides
1
Area Manager, Food Operations Resume Examples & Samples
- Understand the role that the Area Manager plays in supporting all internal customers (staff) so that they are able to provide excellent products and services to our paying guests
- Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures
- Partner with Human Resources Manager to continuously train, develop and promote all restaurant teams through individual performance planning
- Responsible for performance evaluations, disciplinary recommendations and succession planning and management development to ensure needs are met
- Maintain safety, guest service, cleanliness and food quality standards
- Responsible for monitoring daily business performance and making recommendations to maximize current trends
- Communicate with Managers departmental and corporate objectives
- Discuss restaurant challenges to Senior Management with recommendations for improvement
- Review and analyze restaurant performance results daily while identifying and resolving opportunities with Managers with a goal of exceeding annual cash flow targets
- Review weekly schedules and staffing levels maintaining competent, motivated, guest service oriented employees
- Work with counterparts in retail to maintain a Person in Charge for both areas at all times of park operation
- Education:10 years Industry experience or Bachelor’s degree in Business Administration or related field preferred
- Experience in the development and implement of strong SOPs to drive consistency and quality of product and guest services
- Bachelor’s degree in Hospitality, Business or related field preferred
- Excellent written and oral English communication skills to effectively communicate with all levels of
2
Assistant Manager, Food Resume Examples & Samples
- Consistently drive process improvements and efficiencies to enhance Guest Service and food and beverage operations
- Create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills
- Partner with the Restaurant Managers and Human Resources Manager to continuously train, develop and promote all restaurant teams through individual performance planning
- Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment and Union guidelines, as well as Company policies and procedures
- Responsible for monitoring performance and making recommendations to maximize current trends
- Support Managers to drive employee engagement & satisfaction by being involved in departmental events and programs
- Minimum 3 years of quick service food management experience, managing a team of 30 employees
- Must be able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day
- Excellent written and oral English communication skills to effectively communicate with all levels of the organization
3
Food & Beverage Purchasing Manager Resume Examples & Samples
- Responsible for ensuring product availability, quality and cost effectiveness while delivering true hospitality. Maintain strong partnerships with all vendors, meet operations' product needs on a timely basis and evaluate and recommend new products to enhance standards and increase profitability
- Procures required F&B items and services for the department on a timely and cost effective basis; secures and checks quotations from vendors; conducts cost/price analysis; investigates and develops supply and alternate sources to ensure freshness & quality; negotiates prices; schedules purchases and deliveries; prepares purchase orders based on approved requisitions; processes change orders, notifying vendors of revisions or changes; contacts vendors on rate adjustments and incorrect items; follows up on orders to expedite deliveries; checks delivery receipts
- Enters receiving records, including vendor, quantity, cost code, item assignment, cost and freight; routes records to Accounting Department
- Utilizes bid system and complies with all purchasing guidelines in acquiring supplies for the Food & Beverage Division
- Maintains files of purchase orders and records, invoices, prices, stock use and consumption records, supply records, catalogs, and other related purchasing records. Provides weekly market report on perishable and non-perishable food availability and price increase alert. Performs periodic reviews to insure that FIFO is followed
- Monitors inventory; transfers or supervises transfer of materials and other food & beverage items. Assists in monthly inventory of perishable and non- perishable food, beverage and supplies
- Handles outbound shipments: contacts freight forwarder; sets up pickup point; prepares commercial waybills; routes material
- Performs other related duties as may be required or assigned by management
- AA from an accredited college or university with a major in Business, Hospitality Management or other related field
- A minimum of three years of responsible experience in food & beverage, accounting or other related industry, financial/budget experience helpful
- Requires thorough knowledge of purchase and procurement procedures, a working knowledge accounting principles and theory, company financial policies and procedures; knowledge of internal control concepts and financial analysis techniques
- Superior verbal & written communication skills; ability to receive and give instructions; ability to make presentations to company management and clients
- Must have the ability to lift 25 lbs
- Availability to work additional hours or weekends, as projects demand
- Working knowledge of computer operation (MS Word, MS Outlook, Excel, MS Office, and PowerPoint), including the preparation of spreadsheets and financial statements
- Ability to uphold the Hawaii Convention Center’s commitment to hospitality and “Aloha Spirit”
- Must demonstrate excellent customer service
- Strong organization skills and pay high attention to detail
- Produces quality work and be accountable
- Ability to work well in a team and take direction/follow instructions effectively
- Demonstrates ability to be innovative and suggest change/improvements within scope of work
- Self-starter, self-motivated and takes responsibility/ownership of tasks
- Thinks outside the box proactively, strategically and analytically
- Consistently takes initiative
- Demonstrates flexibility and adaptability to changing situations
- Must be able to pass a criminal background check, employment check and a drug test prior to employment
- A satisfactory equivalent of education, training and experience in related fields and/or educational disciplines, sufficient to qualify for the requirements of position
4
Food & Beverage Guest Service Manager Resume Examples & Samples
- Minimum 2 years Leadership experience in the Food & Beverage Industry (Manager/Supervisor, Coordinator/Keyholder, GT, Trainer, etc.)
- Demonstrated operational Guest service experience and Guest service skills
- Proven ability to function effectively in a team environment
- Demonstrated strong organization, multitasking and time management skills with attention to detail
- Demonstrated followthrough skills
- Demonstrated strong interpersonal skills
- Demonstrated focus on continuous improvement
- Proven knowledge and understanding of Disney policies and procedures
5
Manager, Forecasting Food & Beverage Resume Examples & Samples
- Minimum five years analysis and/or strategy development experience
- Demonstrated computer proficiency in Excel and working with regression modeling, financial forecasting, and statistical analysis
- Demonstrated strong analytical and communication skills
- Demonstrated ability to manage multiple tasks in a fast-paced environment
- Ability to work in a collaborative environment under tight timelines
- Demonstrated ability to handle multiple priorities and perform job responsibilities accurately with minimal supervision
- Demonstrated strong sense of responsibility, ownership, and pride in delivering quality results and understanding the business impact
- Experience with forecasting and revenue management
- Expert in Excel with working knowledge of VBA
- Experience with statistical software packages such as SAS, SPSS, or EViews
6
Food Operations Manager Resume Examples & Samples
- Executes strategic plans to optimize store profits while maintaining quality, cleanliness and Guest Service standards. Consistently drive process improvements and efficiencies to enhance Guest Service and food & beverage operations
- Responsible for performance evaluations, disciplinary recommendations and succession planning
- Responsible for performance development including administering discipline, resolving employee relation’s issues and conducting individual and team meetings
- Accountable for maximizing daily sales and effectively managing costs, labor, inventory and cash control
- Communicates on a constant basis with Area Manager regarding restaurant performance and challenges; makes recommendations for improvement when necessary
- Responsible for developing weekly schedules, with a focus on maintaining staffing levels that satisfy budget as well as guest service goals
- Working knowledge of Microsoft Office programs such as Word, Excel, and PowerPoint
- Ability to manage effectively under deadlines
- Previous experience with creating and managing budgets
7
Food Operations Manager Resume Examples & Samples
- Implements and maintains an effective partnership with each contractor. Ensures service and training programs used meet or exceed NEX standards and customer expectations
- Communicate and coordinate with Regional Food Service Operations Specialist, District Manager, General Managers, Contractor on-site manager, providing input on food service plans, marketing, procedures, strategies and goals for all food services by base
- Makes periodic and frequent inspections of all food services locations within the complex. Partners with the preventative medicine and Contractor on-site manager correct health and sanitation deficiencies and maximize operational performance in accordance with industry and brand standards. Follows up to ensure that prompt and proper corrective action has been taken
- Monitors expiration and/or renewal of a variety of Retail and other support contracts
- Implements approved NEXCOM changes in policies and procedures to improve operations
- Responsible for customer service programs, operational reporting and inventory control
- Responsible for monitoring and managing direct run janitorial services and maintenance of spaces. Ensures compliance with safety, security, and fire prevention policies set forth by the cognizant authority for spaces within all of the Exchanges and outlying locations
- Carries out EEO policies and communicates support to subordinates
- Performs independently under the direction of the Services Operations Manager
- Monitor sales results, gross profits, expenses, and net proceeds/contributions comparing budget to previous year's results. Provide information and appropriate recommendations to improve or correct business performance
- Keeps current regarding industry/market trends, conducts comparisons with other food services operations to benchmark areas of opportunities on all food facilities, recommending "best practices" as feasible
- Responds to all inquiries and customer complaints and provides assistance in a prompt friendly manner. - Performs other related duties as assigned
8
Food Operations Manager Resume Examples & Samples
- Minimum of ten years of food business management or relevant food service experience required
- Extremely organized and driven to create systems, establish structure and manage the process and outcome of a growing team
- Innovative green/waste/environmental impact ideas
- Proficient Mac computer skills (doc, spreadsheets, Google apps, etc.) required
- Ability to work in a high-energy, quick-moving and demanding environment
- Makes bold decisions for exceptional outcomes
- Knife, preparation and cooking skills, and ability to coach and collaborate with others
9
Food Manager Resume Examples & Samples
- Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, as well as Company policies and procedures
- Responsible for upholding the Voodoo brand
- Communicates on a constant basis with Director regarding restaurant performance and challenges; makes recommendations for improvement when necessary
- Develop and foster open communication and solid working relationships between business units and company departments
- Experience: 5+ years Food service management experience while managing a team of 20+employees
- Previous quick service management experience, specifically within the pastry or coffee industry
- Strong administrative, organizational, problem solving and project management skills. Able to create and deliver presentations and think creatively
10
Store Food Manager Resume Examples & Samples
- When manager on duty authorize and sign for refunds and overrides; count register; ensure money is deposited in bank
- Manage store in Store Manager's and Assistant Manager's absence
- Assist Store Manager, and Assistant Manager as directed, in providing training for employees
- While responsible for the Grocery Food Department and processes, the Food Managers specialized areas include
- Assist in training assigned associates in the proper stocking and rotation of food products
- Assist in training all assigned associates in the proper presentation standards
- Assist in training all assigned associates in the proper and safe handling of food in compliance with rules and regulations
- Record all Grocery Food Markdowns, while analyzing causes and taking corrective action to prevent recurrences
- Assist in the sanitation standards and training of all associates assigned in the Grocery Food area using the Cleaning Schedule
- Ensuring in ensuring execution of the stores 7 Day Workflow Plan as it relates to stocking standards and (Find-Fill-Fix) procedures
- Assist in ensuring the stores HHT is used as an investigative device to prevent out of stocks as well as overstocks
- Assist with the organization of the receiving area
- Assist in ensuring all merchandise is presented according to established practices and plans. Utilize merchandise fixtures properly including presentation, product pricing and signage
- Assist in ensuring POG execution, pricing integrity to include price changes, Was/Now, TRP, and Ad signs, as well as all Super Tuesday pricing and signing execution
- Minimize damages and markdowns, ensure accurate scanning and paperwork, and follow inventory control procedures to maintain accurate inventory levels
- Assist in ensuring adherence to stated company security practices and cash control procedures when supervising operations in Store Manager's absence
- Assist in ensuring that customers' needs and requests are routinely addressed in an efficient and timely manner. Maintain daily contact with customers to understand merchandise expectations and desires
- Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications. Assist Store Manager in ensuring employee compliance. Complete all paperwork and documentation according to guidelines and deadlines
- As requested by Store Manager, assist with entering payroll information into computer and providing specific training for employees. Backup Store Manager and/ or Assistant Manager in absence
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
- Ability to perform cash register functions
- Knowledge of cash, facility and safety control policies and practices
- Effective interpersonal and oral & written communication skills
- Understanding of safety policies and practices
- Ability to read and follow plan-o-gram and merchandise presentation guidance
- Knowledge of and willingness to comply with company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
- Attainment of required local and state food handling certifications, if applicable
11
Assistant Retail Food Manager Resume Examples & Samples
- Produce and maintain work schedules and may prepare production records
- Direct daily activities
- Ensure that appropriate quantities of food are prepared and served
- Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner according to departmental policies and procedures
- Must fill in for absent employees at location as necessary
- Be able to work and event based schedule which will include evenings and weekends
12
Food Operations Manager Resume Examples & Samples
- Talent Assessment / Talent Development
- Interpersonal Communication
- Full P & L Analysis
- Risk Assessment
- Food & Physical Safety
- Problem Solving through Data
- Food Management Systems
- Strong Retail skills
- Point of Sale Systems
- Ability to work with our patient service programs
- Strong Data analytics
- Ability to improve on current processes
13
Food Operations Manager Resume Examples & Samples
- Strong culinary background and knowledge
- Marketing, menu graphics and promotions
- AYR experience
- High energy and passion for patient care #LI
14
Food Operations Manager Resume Examples & Samples
- College/University General Manager food experience
- Excellent client and customer service skills
- Large focus on catering operations experience
- Experience training and leading a staff
- Solid financial background and acumen
- Dynamic with communication and strong at building positive client relationships and student engagement!
15
Food Operations Manager Resume Examples & Samples
- Execution of service, quality, and ensuring customer and client satisfaction
- Growing relationships with key client contacts as well as collaborating with the client and Sodexo management team on achieving annual operational projects and goals
- Overseeing all aspects of the kitchen, retail sales operations for the café and catering
- Ensuring accurate financial results, will assume responsibility of running daily operational reports
- Vendor and account management, invoicing, purchasing and reporting and inventory management
- Creating a positive work environment
16
Food Operations Manager Resume Examples & Samples
- Integrate fully within our client's organization becoming a trusted adviser and member of the accounts leadership team
- Works to achieve high quality customer and client satisfaction
- Responsible for implementing / executing programs & processes
- Must meet (or exceed) Sodexo standards of operations with quality of food and programs
- 5+ years food service management experience - previous food production and or marketing / contract management experience is preferred
- A strong customer focus, exceptional communication and organizational skills and management experience
- Must demonstrate the ability to be successful in a fast paced work environment
- The ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
- Prior experience supervising managers and supervisors, able to understand P&L (food and labor cost)
17
Food Operations Manager Resume Examples & Samples
- Management of daily food production including production planning and controls for the evening shift
- Ensures Sodexo Culinary Standards including recipe compliance and food quality
- Ability and willingness to develop and train frontline employees
- Manages and leads 10 employees
- Integrate fully within our client's organization becoming a trusted advisor with a customer service focus
- Management of front of the house retail food service operations, including cash handing process, opening and closing the operation and daily operation standards
- Works to achieve company and client financial targets and goals for multiple budget areas
- Meets (or exceeding) Sodexo standards of operations; and
- Strong management and organizational skills
- A passion for food and innovation with attention to detail
- Strong hands on culinary experience and/or training in a production environment
- Previous leadership experience in a customer service and quality driven environment
- Excellent computer skills and report management experience
- Exceptional human resource and leadership management skillset
- Professional verbal and written communication skills
- A passion for a high level customer service
- Candidate must be knowledgeable in compliance to food safety, sanitation and overall workplace safety standards
18
Food Operations Manager Resume Examples & Samples
- Clear, concise verbal and written communication skills
- The experience and wisdom to challenge the status quo
- A practical understanding of basic HACCP principles
- Ability to turn data into information and information into action
- Confort with ambiguity
- Working knowledge of The Market Connection (TMC) or a similar web-based purchasing program
- Working knowledge of Food Management System (FMS) or a similar web-based food production system
- Hands-on knowledge of Agilysys or a similar Point of Sale program
- Understanding of how to use Merchandising and Marketing to drive volume and Average Guest Check
19
Food Operations Manager Resume Examples & Samples
- Lead the frontline employees in overseeing daily cafe operations
- Manage and direct onsite retail food service operations including menu development and cash controls
- Continuously focus on increasing Sodexo internal Gold Check compliance for retail operations and food production
- Monitor food production and ensure recipe compliance and food safety
- Ensure highest levels of customer satisfaction
- Perform inspections and audits to ensure contractual and regulatory compliance
20
Food Operations Manager Resume Examples & Samples
- Continue to innovate the retail and catering offerings at this account to follow health and wellness oriented food and culinary trends
- Provide the customer with a consistent quality experience
- Maintain cash control and payroll records, as well as inventory, and purchasing
- Monitor and report on the unit retail budget annually, as well as all other reporting including labor and sales reporting for this high volume retail location
- Management, teambuilding and scheduling of 20 employees
- Ensure high quality customer satisfaction
- Ensure compliance to food safety, sanitation and overall workplace safety standards
- Drive sales, revenue, customer and client satisfaction
21
Deputy Ikea Food Manager Resume Examples & Samples
- Ensuring our guests are always in focus, initiating a constant dialogue and taking actions to improve the customer experience
- Maximising commerciality in order to grow sales and convert visitors into customers. You exploit everyday opportunities to maximise growth
- Contributing in the creation of the IKEA store business plan and ensuring that national and global strategies are aligned with local priorities
- Establishing and maintaining IKEA Food as a marketing tool by creating a unique Swedish profile combined with local market needs
- Ensuring a relevant IKEA Food offer by combining and driving range presentation, volume and commercial priorities
- Steering IKEA Food as a fully integrated part of the IKEA Concept in close co-operation with other functions
- Promoting a safety first culture and ensuring that routines are known by colleagues and followed in all daily work
22
Food Operations Manager Resume Examples & Samples
- Oversees all of the food service operations for the front of the house, including 3 dining rooms, with specific focus on food and service quality
- Leads and directs around 25-30 employees in the main dining areas for all levels of care
- Oversees all front of the house hiring, training, coaching, and mentors employees for day to day operations
- Maintains standards for superior client and resident relationships
- Oversees catering events, including meetings with clients, menu development and billing
- Completes inventory and ordering for the front of the house service needs
- Maintains the Sodexo point of sales system, including programing and reporting
- Develops and maintains strong client relationships through delivering a high level of customer service and meeting client expectations
- Works to achieve company and client financial targets and goals for the operations
- Creates a positive and supportive work environment
- Provides management assistance in other areas of the food service operation as needed to support the unit
- Fine dining experience in a restaurant or hotel is a must for this outstanding account
- Strong HR skills to lead and direct staff of 30 employees
- Passion for leadership, training and mentoring
- Ability to multi-task in a fast paced work environment
- Excellent computer skills, including knowledge of MS Office, scheduling software, and ability to learn proprietary software
- Knowledge of state and federal industry regulations
- Ability to effectively problem solve
- Strong financial acumen and experience in detailed financial reporting
23
Food Operations Manager Resume Examples & Samples
- College/University food service management experience preferred
- Experience managing multiple fast food service units and working with Brands experience
- Experience leading and training a retail food service staff, including salaried managers
- Proven record of client satisfaction and strong communication skills
- Strong financial ability
24
Ikea Food Manager Resume Examples & Samples
- Establishes direction for IKEA Food in the country, develops, and leads the implementation of the plan including a successful pricing strategy within the frames of the IKEA Food business plan, strategies, and IKEA national business plan
- Develops a purchasing and goods distribution strategy for the country with all suppliers being IWAY compliant
- Initiates, implements, and analyzes projects from both a financial and commercial perspective in order to create recommendations
- Follows-up and monitors set goals and targets and acts on deviations
- Responsible for IKEA Food meeting all legal requirements and IKEA policies for being in line with food safety regulations
- Utilizes relevant tools and reports to include functional reviews, ICSS, food safety audits, and VOICE in order to develop the business, yourself, and your team
- Checks in on stores as and when needed to ensure the correct level of passion and knowledge exists in stores
- Provides expert counsel in proper range presentation and acquires feedback on the range, supply chain efficiency, and customer requests
- Aids the Commercial Manager in the development of themes and activities in the IKEA FOOD Commercial calendar
- Solid experience of business processes and working methods within IKEA retailing or 5 years of executive management experience in a similar high volume, multi unit retail or food service chain
- Ability to drive the business with a strong will
- Experience of leading and developing people
- Self-reliant with a proven ability to work as part of a team as well as independently
- Ability to understand and communicate in English
- Experience of creating and implementing plans, setting budgets and following up goals
- Ability to solve problems or find new ways of working by identifying solution sources and/or ideas
- Experience of managing and leading people
- IKEA Values reflect your own
- Understanding a matrix way of working
25
Frozen Food Manager Resume Examples & Samples
- Adhere to all local, state and federal laws, and company guidelines
- Create and execute sales promotions in partnership with store management
- Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect frozen foods
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
- Train department associates on inventory/stocking and Computer Assisted Ordering
- Frozen food experience
- Retail Experience
26
Ikea Food Manager Resume Examples & Samples
- Ensuring our guests are always in focus, initiating a constant dialogue and taking actions to improve the customer experience
- Contributing in the creation of the IKEA store business plan and ensuring that national and global strategies are aligned with local priorities
- Establishing and maintaining IKEA Food as a marketing tool by creating a unique Swedish profile combined with local market needs
- Ensuring a relevant IKEA Food offer by combining and driving range presentation, volume and commercial priorities
27
Food Operations Manager Resume Examples & Samples
- Prior campus/university (or similar) food service management experience (focus on retail, catering and resident dining)
- The ideal candidate will have basic culinary/kitchen knowledge
- A demonstrated ability to lead a team in the day to day food operations to ensure quality production and exceptional delivery of service
- Excellent leadership skills and the ability to interact with customers, clients and all levels of management
- Ability to successfully implement Sodexo programs, policies, and procedures while managing a diverse team of front-line employees
- Strong financial acumen to ensure cost effective operations to include labor management, food costs, and inventory control
- Experience in training and developing staff and coordinating customer service programs
- Impeccable follow through with ability to manage multiple priorities
- Strong Computer skills
28
Food Operations Manager Resume Examples & Samples
- College/University/Independent Schools food service operations management experience
- Experience with multi-location food outlets
- Experience with food production and inventory systems
- Experience with financials and controlling costs
- The ability to integrate into the Sodexo/EF community and provide a high level of satisfaction among students and clients
29
Food Operations Manager Resume Examples & Samples
- Lead the front line staff in providing an exceptional customer service experience every day
- Ensure consistency in food quality and presentation to all customers served
- Implement new programs and systems to support our food service operations
- Maintain HACCP and safety standards for the operation
- Maintain Sodexo's cash handling standards, accounting, and reporting processes
- Help promote and drive wellness program menus and offerings
30
Food Operations Manager Resume Examples & Samples
- Manages and leads 8 employees
- Integrates fully within our client's organization becoming a trusted advisor with a customer service focus
- Candidates for this General Manager position should be Registered Dieticians, Certified Dietary Managers or have a Bachelor’s Degree in Dietetics, Nutrition or a similar B.S. degree
31
Food Operations Manager Resume Examples & Samples
- High volume Campus/University resident dining and/or retail operations management experience
- A commitment providing high customer service with demonstrated success in developing a team that is customer oriented
- A focuses on presentation to include food quality and facility cleanliness and maintenance
- A technical competence in unit financial management with proven experience driving sales while maintaining food and labor cost controls
- Experience managing managers and takes responsibility for training and development of managers and front line hourly employees
- A strong understanding of food safety and HACCP standards
- A demonstrated proficiency and is experienced writing budgets and managing to those budgets
- A focused on business growth through marketing strategies and technology
- Effective leadership, communication, time management and interpersonal skills
- RELOCATION ASSISTANCE IS AVAILABLE FOR THIS POSITION **
32
Food Operations Manager Resume Examples & Samples
- Proven team-building ability and client relations skills
- Proven P&L management
- Decision-making ability and strong comfort working independently
- Charisma to engage your team & this client as well as your ability to be innovative!
33
Food Operations Manager Resume Examples & Samples
- Directs retail food operations throughout the Infirmary location
- Develops relationships with key client contacts and collaborates with client and Sodexo management team to improve operational and financial outcomes
- Promotes excellence throughout the department
- Ensures strict adherence to Sodexo food safety, sanitation, and workplace safety policies
- Verifies strict compliance with Sodexo and client operating policies and procedures
- Supports a positive work environment
- Promotes the implementation and use of Sodexo tools to drive retail sales growth while reducing operating costs
- Advances wellness outcomes using Mindful by Sodexo brand tools and client developed tools
- This position will support the At Your Request patient room service program and will serve as the food service Manager on Duty from time to time, including some weekends and holidays
34
Food Operations Manager Resume Examples & Samples
- 4+ years of food service management experience, preferably within a high-volume campus/university setting
- Proven success with food/labor cost controls
- Passion for food and customer service
- Experience in managing and developing successful teams including salaried managers
- Ability to lead systems and processes within a high volume food environment
35
Food Operations Manager Resume Examples & Samples
- Patient and Retail Services Healthcare experience
- The ability to effectively manage, schedule and engage a team of 50+ non-union front-line staff members
- Previous culinary/food production experience preferably in a healthcare setting
- Exceptional communication and organization skills
- Experience working with various levels of hospital staff including Nursing, Managers and Administration
- Working knowledge of Sodexo Food Management and Financial Systems
- Proficient in Micro Soft Office applications and management reporting
- ServSafe certified with a working knowledge of HACCP procedures
- Experience with Regulatory Health and Safety audits
- Direct oversight of all Patient Meal Services (EFY - Expressly For You), shared oversight of Retail venues and Cat
- Execution of service, quality, to exceed customer and client expectations
- Managing patient satisfaction results and initiatives to achieve desired goals
- Overseeing all aspects of the kitchen operations as it relates to patient services and as needed retail operations and catering
- Managing initiatives for job redesign and process improvement, including interdepartmental improvements with nursing staff
- Provides direction, guidance, and supervision/direction of the departments frontline staff
36
Food Operations Manager Resume Examples & Samples
- Lead the front line staff in providing an exceptional customer service experience to the customers and patients we serve
- Complete daily kitchen inspections
- Manage HALO POS system in bistro cafe
- Creating staff schedules
- Prepare operating reports and compile unit data for our client
37
Food Operations Manager Resume Examples & Samples
- Assists the Executive Chef in oversight and management of the day to day food production operations for the unit
- Works in Sodexo systems to ensure compliance to Sodexo recipe standards, ordering standards and other production policies and procedures are being followed on a daily basis
- Human resource duties including hiring, scheduling, payroll, performance management, and the on-going training of employees
- Drives Sodexo food service programs at the unit
- Implements quick operational and/or process changes to positively impact revenue, profitability and patient satisfaction
- Interacts with Sodexo clients on a regular basis
- Ensure high level customer satisfaction and high quality experience
- Creates a positive environment and successfully trains, motivates and manages a team
- Responsible to ensure compliance with HACCP, food safety, sanitation and overall workplace safety standards
- Takes on additional duties as assigned
38
Food Operations Manager Resume Examples & Samples
- Plan, coordinate and implement activities which generate a high level of Sodexo compliance at accounts
- Develop and maintain relationships with department managers in order to understand the needs of the account
- Establish/maintain close working relationships/communications with Sodexo management within the Region
- The Operations Manager will work from Central State University in Wilberforce, OH when not traveling
39
Food Operations Manager Resume Examples & Samples
- Will follow auditing tool for each category
- Review at Press Ganey scores and work with mgmnt team to form actions plans
- Review department results data and work with Patient Service Managers to develop action plans
- Review results of patient meal service standards and compliance to increase satisfaction
40
Food Operations Manager Resume Examples & Samples
- Experience in a food service environment
- Culinary or kitchen productions background
- Experience and knowledge in managing in a management profit and loss contract with proven ability to control food and labor cost within the department
- Ability to manage and execute multiple priorities and will ideally have project management experience
- ServSafe certification with a working knowledge of HACCP and have experience with Health and Safety audits
41
Food Operations Manager Resume Examples & Samples
- College/University food service management experience or similar
- Prior experience as a Food Service or Food Operations Manager
- Experience managing other salaried managers and a large hourly staff
- Experience writing and managing budgets
- Knowledge and experience enforcing food and physical safety programs
- The ability to follow up with customer concerns and work to improve on service standards
- The ability to communicate daily with all levels of clients and customers
42
Ikea Food Manager for Zagreb Store Resume Examples & Samples
- Maximizing commerciality in order to grow sales and convert visitors into customers. You exploit everyday opportunities to maximize growth
- Creating awareness of IKEA Food as the most important in-store marketing tool for maximising the IKEA store’s sales potential
- Utilizing relevant reporting tools, in order to analyse, follow up and create action plans to deliver business goals
- Steering IKEA Food as a fully integrated part of the IKEA Concept in close co-operation with other functions
- Promoting a safety first culture and ensuring that routines are known by colleagues and followed in all daily work
- Acting in accordance with the IKEA Sustainability Direction and work with the team to take actions that contribute to sustainability
43
Food Operations Manager Resume Examples & Samples
- Have oversight of day-to-day operations (3 dining venues)
- Has a work history demonstrating strong leadership skills, as well as food operations experience and the ability to develop and train staff
- Has prior experience in food retail operations, fine dining and catering
- Has strong hospitality skills
- Has a knowledge of safety and sanitation compliance
44
Food Operations Manager Resume Examples & Samples
- Creates a positive environment and successfully motivates and manages their team
- A strong customer focus, exceptional communication and organizational skills, and management experience
- Prior experience supervising managers, supervisors, the ability to manage Profit and Loss (food and labor cost)
45
Food Operations Manager Resume Examples & Samples
- Manages the efficient food preparation and serving operation in the Restaurant, Bistro and Staff Café
- Ensures efficient ordering, invoicing and inventory routines are in place
- Ensures that a high level of food preparation and presentation standards are consistently maintained
- Plans efficient Restaurant range changes, ensuring that all co-workers taste and learn about new products prior to their launch
- Leads and acts in accordance with efforts to meet IKEA Sustainability Direction, ensuring that Food Operation is taking action
- Oversees local market knowledge of the IF Competition and Local Food Range development
- Ensures that the Food Range available at the lowest total cost by driving volume according to commercial priorities
- Operates IKEA Food in accordance with legislation
- Operates IKEA Food areas within the IKEA store in accordance with IKEA Quality and Food Safety requirements
- Demonstrated leadership experience in food service management
- Knowledge of certification and external food safety requirements and regulations
- Knowledge of how to lead and inspire co-workers in food presentation and knowledge
46
Food Operations Manager Resume Examples & Samples
- Oversight of the front-of-the-house operations in the independent living dining room for 270 independent residents, as well as catering services
- Manages and engages around 15 front-of-the-house employees
- Maintains Sodexo Point of Sales system, including programing and reporting
- Maintains standards for superior client and resident relations
- Dining experience in a Restaurant / Hotel is a must
- HR skills to schedule hire, train and coach the hostesses / wait staff
- Ability to work in a fast paced, high volume work environment
- Excellent computer skills; Microsoft, Scheduling, SDX Menu Graphics
- Knowledge of state and Federal industry regulations
- Typical hours will be 10:30AM-7:00PM
47
Food Operations Manager Resume Examples & Samples
- Have oversight of day-to-day operations (fine dining restaurant, coffee shop and catering for 900 independent living residents)
- Has a work history demonstrating strong leadership skills, as well as food operations experience and the ability to work collaboratively
- Has a culinary background with knowledge of safety and sanitation compliance
48
Food Operations Manager Resume Examples & Samples
- Manages up to 50 hourly union/non union employees and up-wards of $3 million in annual managed volume
- Must meet (or exceeding) Sodexo standards of operations with quality of food and programs
- 4+ years food service management experience - previous food retail / contract management experience is preferred
- Strong working knowledge of food safety and sanitation guidelines, and the ability to manage multiple priorities
- Experience in as a food service leader with strong retail food management experience
- Will have a strong customer focus, exceptional communication and organizational skills and management experience
- Prior experience supervising managers and supervisors, Union environment, able to understand P&L ( food and labor cost)
- Ability to communicate in Spanish will assist with managing the workforce
49
Food Operations Manager Resume Examples & Samples
- Extensive large campus/university retail food service operations experience
- Experience increasing retail sales, managing labor and food costs, and maintaining employee engagement
- Excellent fiscal management experience to write budgets, control expenditures and meet financial targets
- Strong supervisory/leadership experience to provide direction and vision for a diverse team of managers, supervisors and hourly employees
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Food Operations Manager Resume Examples & Samples
- Delivering top box Press Ganey scores
- Growth objectives, strategy, and results
- Relationship management plan and execution
- Interdepartmental synergies and opportunities
- People development centered around a strong sense of service excellence
- Innovation ideation for clients and prospects
- Communications strategies and messaging
- Organizational Change Management
- Best Service Practices & Protocols
- Workforce engagement & performance
- Surveys, Metrics & Standards
- Data analysis and interpretative skill #RDMGT
51
Food Operations Manager Resume Examples & Samples
- Delivering high quality food service
- Achieving company and client financial targets and goals
- Developing and maintaining client and customer relationships
- Development of strategic plans
- Creating a positive environment
52
Food Operations Manager Resume Examples & Samples
- Has management experience in Campus/University retail dining operations with $4 million or more in sales volume
- Is committed to providing high customer service with demonstrated success in developing a team that is customer-oriented
- Focuses on presentation to include food quality, safety standards, and facility cleanliness and maintenance
- Is technically competent in unit financial management with proven experience driving sales while maintaining food, labor cost and cash management controls
- Has experience hiring and managing employees and takes responsibility for training and development of front-line staff
- Demonstrates proficiency and is experienced writing budgets and managing to those budgets
- Is an organized professional with effective leadership, communication, time management and interpersonal skills
- Has experience managing food service contracts and the oversight of subcontractors
- Is focused on business growth through marketing strategies and technology
53
Food & Beverage Purchasing Manager Resume Examples & Samples
- Manage daily Primary Supplier relationships and activities. Places all Primary Supplier Distribution Program orders directly with supplier via telephone, computer and facsimile machine
- Determines the food and beverage requirements for all catering menus, and orders according to guarantee of the menus
- Maintains regional and corporate purchasing programs and arrangements. Ensures adherence to all corporate purchasing policies and procedures such as the requisition process
- Supervises purchasing and storeroom staff, including interviewing prospective employees for the purchasing department; training, coaching, counseling and disciplining, to ensure the smooth operation of all aspects of the purchasing department, such as ordering, receiving, issuing and storing
- Monitors the grades and quality of products received to ensure that they meet the hotel’s established standards
- Participates in all hotel meetings inclusive of but not limited to staff, F&B and catering menu meetings
- Personally checks and ensures appropriate levels of inventories are maintained to minimize waste and maximize ratio turnover
- Communicates with internal customers and facilitates the ordering of operating supplies according to hotel needs and specifications. Forecasts operational needs and schedules deliveries accordingly to meet operational requirements
- Must have full knowledge of food, beverage and operating supply products and purchasing procedures
- Ability to grasp, lift and/or carry items up to 50 lbs. overhead or otherwise, move or push goods on a hand cart/truck weighing up to approximately 300 lbs. Goods must be moved one or more items at a time, depending on size and weight, at a continuous schedule
- Basic mathematical and computer skills to order items and track deliveries. Working knowledge of word processing, spreadsheet programs (current version) and database management systems
- Ability to conduct comparative analysis
- Ability to read, write and speak the English language sufficient to complete forms and inventories, read billings and invoices, and communicate with co-workers, suppliers and executive management
- Ability to apply basic supervisory skills to plan, organize, direct employees, coach, train and discipline, as necessary
- Strong interpersonal and communicative skills
54
Food Operations Manager Resume Examples & Samples
- Ensure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulations
- Ensure on-time and accurate production in the preparation of food/equipment and catering of flights
- Maintain an ongoing, positive and pro-active relationship with all internal and external customers
- Attend the daily operations briefing
- Ensure optimal deployment of human, technical and material resources in the department
- Initiate and control continuous optimization of processes
- Bachelor''s degree or equivalent experience required
- Proven success in improving work processes and leading change in a complex, fast environment
- Excellent analytical and conceptual skills
55
Frozen Food Manager Resume Examples & Samples
- When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
- Exceed our guests’ expectations for service and build a reputation for outstanding guest service
- Monitors progress of frozen and when necessary, dairy stockers
- Follow tardiness and attendance guidelines in accordance with team member handbook
- Follow dress code in accordance with team member handbook
- Follow daily duties and ensure they are completed in an accurate and timely manner
- Responsible for training, scheduling, performance and productivity of frozen department
- Ordering and maintaining a full appearance within the department
- Make sure all tags are properly place and in good condition
- Maintain clean work area
- Maintain good vault and backroom appearance - must be organized and clean at all times
- Follow daily work schedule as assigned by management
- Maintain proper stock levels. Keep the shelves full of ad merchandise and items kept in back stock
- Perform proper rotation when stocking any products
- Clean spills as they happen or they are noticed. Never leave a spill unattended
- Must have worked in frozen or grocery position at least one year prior to being Frozen Food Manager
- Perform all physical aspects of the job, including but not limited to bending, lifting at a height of 5 feet, squatting, climbing and walking at a fast pace
- Follow all safety regulations in accordance with the team member handbook
- Ability to lift up to 50 lbs. and push/pull up to 100 lbs. on a regular basis
- Ability to accept coaching related to performance, work habits and attitude
- Other duties as assigned by upper management
56
Food & Beverage Purchasing Manager Resume Examples & Samples
- Solid understanding of finances and the culinary department/function
- Organized and ability to multi task and handle the needs of several different departments
- Willingness to work a flexible schedule including days, evenings, weekends and holidays. Also the ability to travel as necessary
- Ideal candidate will have 2+ years of experience in a purchasing manager position. Preferably in the hospitality industry
- Experience in both quick service and catering/group sales type of environment is highly desired
- Experience with Microsoft Office, internet and email. Strong Computer skills
57
Food Manager Resume Examples & Samples
- Maintain compliance with corporate policies/divisional standards including merchandising, food safety, signing, conditioning, stockroom, fixtures usage and maintenance, labor agreements, quality ordering functions, shrink control, shipping/receiving, salvage, freight receiving/stocking procedures
- Complete Food Safety audits; follow up reviews after Eco Lab audits
- Verify completion of daily temp logs, daily tours, and daily/weekly time and attendance functions
- Plan ads/store events; monitor daily/weekly sales; manage financial/store reports
- Manage/execute planograms, merchandising, and price changes
- Implement weekly Merchandise Specialists Notes, Off-Shelf Merchandising Notes, and Period Planners
- Audit file maintenance exceptions, scan audits, vendor logs, written distribution center returns, and in-store Price Change Control Log
- Interview/hire new personnel; write schedule
- Monitor overstock/understock conditions
- Maintain condition of facilities
- Respond to verbal/written customer comments/complaints/requests
- Complete customer and associate incident/accident report forms
- High school diploma or general education degree (GED), plus Food Assistant Manager or equivalent experience, minimum of six months Fred Meyer experience, two-three years related retail experience, and one-two years management experience; or combination of relevant education and experience
- Minimum 18 years of age/19 in Idaho/21 in Alaska
- Ability to travel independently on an occasional basis
- Maintain confidentiality
- Familiarity with Computer Assisted Ordering
- BA/BS degree in business or related field
- Proficiency with Microsoft Excel, Infopac, and email
- Ability to speak Spanish
58
Food Operations Manager Resume Examples & Samples
- Frontline staff
- Cash handing process
- Union staff
- Daily rounding with patients
- Department HACCP and safety programs for regulatory compliance
- Frontline training programs
- Opening and closing the operation; and
- Daily operation standards
- Strong leadership and communication skills
- Proven client relationship skills
- Successful customer service skills
- Prior Union experience preferred
59
Food Operations Manager Resume Examples & Samples
- Should have approx. 5 plus years of experience as an assistant manager, chef manager or operation manager role in a food contract management setting
- Customer service oriented, professional and good communication skills
- Must have experience with inventory, ordering, safety, staffing, schedule & payroll, HACCP
- Experience training & developing hourly/management staff, supervising and coaching
- Experience creating menus with fresh ideas; utilizing fresh products and unique trends
60
Food Operations Manager Resume Examples & Samples
- Educate and develop rapport with internal/external customers and promote partnerships
- Coordinate all unit catering initiatives to drive sales growth and track results
- Ensure all HAACP standards are followed; and
- Excellent leadership/team building skills
- The ability to coordinate all catering at the facility
- Experience and knowledge of culinary techniques
- Professional demeanor is required
61
Food Operations Manager Resume Examples & Samples
- Ordering food and tracking flight information
- Inventory
- Responsible for safety and tracking HAACP
- Ensuring compliance with Audits
- Ensuring food gets out for delivery on time
62
Food Operations Manager Resume Examples & Samples
- Manage the patient feeding for patient dining
- Oversight for the retail café including cash management and cash controls
- Ensuring cash handling programs are compliant with company standards
- Assist with the transition of the patient dining room service model
- Experience in leading and engaging employees in a Union environment is desired
- Experience and knowledge in managing cash handling controls, policy and procedures
- Demonstrate exceptional customer service and interpersonal skills
63
Food Operations Manager Resume Examples & Samples
- COLLEGE/UNIVERSITY FOOD SERVICE MANAGEMENT EXPERIENCE
- Prior experience as a food service operations manager
- Experience managing a talented and diverse union labor work force
- Experience with food and labor control systems
- Knowledge of and experience of campus marketing and enforcing food safety programs
64
Food Operations Manager Resume Examples & Samples
- Directing customer interaction
- Performing meal rounds on the floors
- Ensuring food quality and compliance with HACCP guidelines
- Working with the culinary staff to address any customer complaints or issues relative to food items
- Managing HR functions
65
Food Operations Manager Resume Examples & Samples
- Culinary or kitchen production background along with experience in a retail food service environment
- Proven ability to control food and labor cost within the department
- Able to manage and execute multiple priorities, and will ideally have a project management experience
66
Food Operations Manager Resume Examples & Samples
- Monitor and manage operations by comparing contract guarantees to historical and present data to analyze and make effective decisions; Manage the budget by increasing revenue and controlling costs, reviewing financial statements and tracking operating expenses
- Maintain and implement sanitary and food safety conditions and training to adhere to auditing procedures and statutory regulations
- Accountable for the execution of product and service quality by maintaining highest level of delivery
67
Food Operations Manager Resume Examples & Samples
- Maintain operational excellence, high quality of product and high level of customer service
- Interact with customers and clients on a daily basis
- Train front line staff in customer service, cross training on job duties, safety and sanitation standards
68
Food Operations Manager Resume Examples & Samples
- Extensive experience with with delivering innovative solutions to exceed the expectations of food safety and sanitation standards to meet regulatory compliance
- Must be organized, hands on, with high emphasis on demonstrated experience providign strong leadership, including supervisor, direction and training, to a diverse team
- Develop and motivate utility team to meet program compliance and reach project target dates of completion
- Focus on customer service excellence
69
Food Operations Manager Resume Examples & Samples
- This position will manage overnight service hours of 6:00 pm - 8:00 am EST **
- Large campus/university food service management experience
- Strong knowledge of cash handling/cost control skills
- Leadership experience to supervise, train and develop a diverse team of employees with a strong focus on customer service
- Working knowledge of safety and sanitation policies and procedures, and experience training staff on these policies/procedures
- Fiscal accountability to manage food and labor to targets
- Innovative thinking to drive sales and exceed goals
70
Food Operations Manager Resume Examples & Samples
- Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction
- Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams
- Accountable for the execution of service quality and ensures patient and client satisfaction
- Regularly attend system Nutrition Steering meetings
- Host monthly diet education classes with Nutrition Assistants
- Be the onsite expert for the patient ordering system (Healthtouch)
71
Food Operations Manager Resume Examples & Samples
- Manage the daily food production, including production planning and controls
- Ensure Sodexo Culinary Standards, including recipe compliance and food quality
- Manage daily catering orders
- Exceptional leadership and communication skills
- Prior management experience in a similar role
- Ability to perform catering events from corporate luncheon to upscale gala
- Experience working with chefs to assure food quality, menu, recipe, techniques, menu developing food & labor cost
- This position will work closely with our clients to plan/cost menus and events
- Excellent customer service and client relations skills are a must! Culinary or event planning background is preferred
- 3-5 years of experience in a Catering Manager role in Hotel, Country Club or Conference Center setting is a plus
72
Food Operations Manager Resume Examples & Samples
- Supervising front line staff in the daily operations
- Ensure consistency in service quality and food presentation
- Collaborate with General Manager on daily operations
- Ordering
- Managing Food Cost
- HR Functions
- Direct customer interactions
73
Assistant Food Manager Resume Examples & Samples
- Plans and prepares work schedules to provide the best possible level of customer service and floor coverage
- Proficient computer knowledge (Microsoft, Word, Excel, etc.)
- Ability to exercise sound judgment when receiving assignments in the form of results expected, due dates, and general procedures
- Ability to lift and/or carry up to 60 pounds from ground to waist level (i.e., replenish soda fountain syrups.)
74
Healthcare & Food Manager Resume Examples & Samples
- Is a key part of our Brussels healthcare team, providing international clients with a global / pan European service, with a focus on market access
- Provides strategic advice to clients, together with management of key client accounts, teams and budgets, backed by operational support where required
- Leads on new business opportunities, demonstrates performance in growing clients organically, responding to RFPs, pitching and actively pursues new opportunities with prospect
- Develops positive reputation, has a strong industry network, and is recognized in the market
- Establishes strong network across Burson-Marsteller and engages in productive exchanges with colleagues to promote knowledge sharing and business opportunities
- Takes ownership and actively engages in team member development
- Contributes to overall objectives of Burson-Marsteller in Brussels
- 5-7 years of experience in healthcare in a consulting firm or pharmaceutical, life-sciences company
- Excellent understanding of healthcare policy and industry issues in addition to politics/government affairs
- Track record of campaign development and successful policy influencing
- Recognized competence in providing strategic advice and a willingness to work on unfamiliar and challenging topics
- Proven experience in new business development
75
Food Operations Manager Resume Examples & Samples
- Oversight of the front-of-the-house operations for 4 dining rooms serving around 80 residents, as well as catering services
- Manages 20 front-of-the-house employees including the hiring, training, coaching, performance management and scheduling of these employees
- Accountable ensuring outstanding resident satisfaction
- Oversees purchasing for the healthcare building
- HR skills to schedule, hire, train and coach the hostesses / wait staff
- Excellent computer skills; Microsoft, Scheduling, POS system experience
- Ability to be flexible in terms of scheduling to support business needs, including
- Preferred candidates for this General Manager position should be Certified Dietary Managers or have a Bachelor’s Degree in Dietetics, Nutrition or a similar B.S. degree
76
Food Operations Manager Resume Examples & Samples
- At Your Request Patient Meal Service
- Daily support for Sodexo Retail programs (display cooking/preparation venues/catering)
- Food cost management
- Main kitchen cleanliness and sanitation programs
- Unit safety program monitoring
- Profit and Loss analysis
77
Food Operations Manager Resume Examples & Samples
- Have oversight of day-to-day operations (EFY patient meal service)
- Have ability to build strong relationships with nursing, patients and employees is required
- Has a work history demonstrating strong leadership skills with previous food service management experience in a healthcare environment and the ability to work collaboratively with nursing, patients and staff
- Can demonstrate working knowledge of Sodexo Food Management Systems (FMS), patient meal ordering programs, and is proficient in computer skills and report management experience
78
Food Operations Manager Resume Examples & Samples
- Direct daily operations of food preparation and service operations in a concessions account/unit (i.e., stadiums) to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines
- Manage the budget by controlling costs (e.g. labor, inventory, equipment, materials), complying with budget requirements and making adjustments when necessary and establish operating standards, implements quality improvements and communicates them to employees
- Monitor inventory movement and implement new services to increase sales
- Ensures that concessions area, equipment and storage facilities are sanitary, neat and organized
- Supervise day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards
- Ensure that employees demonstrate an active customer hospitality orientation toward customers and clients
- Manage by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate
- Probe potential problems and apprise manager of status on resolution of problems or issues, using appropriate Sodexo resources when necessary
- Ensure compliance with all federal, state and local regulations as well as Sodexo/client policies and procedures (e.g. quality assurance, safety, operations, personnel)
- Establish a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexo safety and loss prevention programs and with standards
- Ensure certifications are current for facilities
- Demonstrate a high level of integrity
79
Food Operations Manager Resume Examples & Samples
- Manage day-to-day operations with the culinary team
- Have the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
- Demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
- Have working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC), and is proficient in computer skills and report management experience
80
Food Operations Manager Resume Examples & Samples
- Prior experience with campus/university sports & leisure concessions operations
- Outstanding customer service skills to insure highest quality of service to campus community; provide training and direction to achieve service excellence
- Excellent fiscal management experience to write budgets, control expenditures and meet targets
- Marketing experience to creatively identify sales opportunities and grow business to meet goals
- Demonstrated critical thinking and strategic planning skills for the operation, to achieve both client and company objectives
- Experienceestablishing operational standards, and working with staff to adhere to standards
- Experience analyzing the business, determining new products and services, working through design and successful implementation
81
Food Operations Manager Resume Examples & Samples
- Manage a high volume retail café,
- Oversee onsite catering services,
- Supervise food service workers in providing exceptional service for three Doctor’s Dining Rooms
- Perform some HR functions and direct supervision of hourly associates
82
Food Operations Manager Resume Examples & Samples
- Have oversight of salaried managers and day-to-day operations
- Food management background within a college/university setting
- Charisma to engage your team & this client, as well as your ability to be innovative!
- Ability to manage and staff in a challenging labor market
- Creative/innovative spirit throughout programming and marketing
- Ability to lead five salaried managers on a daily basis and in the absence of the general manager
- Strong financial acumen
- Working knowledge of Sodexo Food Management Systems (FMS) and Market Connection, and is proficient with computer skills and report management experience
83
Food Operations Manager Resume Examples & Samples
- Have oversight of day-to-day FOH operations (2 dining rooms, restaurant style dining)
- Has a work history demonstrating strong leadership and hospitality skills
- Has 3 or more years previous food service management experience ideally in a healthcare environment
- Has a culinary background and knowledgeable in safety and sanitation compliance
- Can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
- A dietary manager certification is a plus; and
84
Food Operations Manager Resume Examples & Samples
- The Ideal candidate
- College/University and/or K-12 foodservice experience,
- Experiencetraining, leading and mentoring a food service staff,
- Experience with food and labor management systems,
- Experience managing **high volume Catering,
- Excellent client and customer engagement skills,
- Solid financial acumen,
- Strong culinary skills and prior retail background preferred,
- Union experience a plus!
85
Food Operations Manager Resume Examples & Samples
- Food ordering and production knowledge
- Partner with front-line staff to enhance engagement and develop their skill sets
- Integrate fully within our client's organization mission and goals
- Successfully motivates and manages team in a fast paced environment
86
Food Operations Manager Resume Examples & Samples
- Oversees 65+ employees in the department
- Responsible for identifying process improvement initiatives and overseeing the implementation
- Ensures that employees demonstrate an active customer hospitality orientation toward both clients and customers
- Integrate fully within our client’s organization by becoming a trusted adviser with a customer service focus
- Responsible for driving patient satisfaction results by regularly analyzes patient satisfaction data and implements a plan of action in these areas to achieve optimal unit performance
- Exhibit Sodexo’s “CARES” behaviors (Compassion, Accountability, Respect, Enthusiasm and Service)
- Proven ability to develop and grow strong relationships with key facility leaders
- Drive Employee Engagement & Shared Governance
- Have a proven track record of improving Patient, Employee and Customer Satisfaction
- Have extensive knowledge and demonstrated experience with FMS, OMD, Labor Management programs, “Expressly For You” patient meal service, Health Touch, Cater Trax and Service Depot
- Have extensive experience with Sodexo Food & Physical Safety standards
- Exhibits “Drive & Dependability”
- Deliver superior results by directing and motivating a team of managers and employees to complete assigned responsibilities while delivering exceptional customer service
- Preferred candidates will have management experience in Food Service in a fast paced hospital setting, passion to provide excellent customer service and strong knowledge of Sodexo operating systems for food service.**
