Banquet Supervisor Resume Samples

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C Jacobs

Carissa

Jacobs

4161 Jalon Ports

Philadelphia

+1 (555) 285 6693

4161 Jalon Ports

Philadelphia

Phone

p +1 (555) 285 6693

Experience Experience

Los Angeles, CA

Banquet Supervisor

Los Angeles, CA

Terry-Boyle

Los Angeles, CA

Banquet Supervisor

Respond to guests’ requests and/or issues and communicate them to the Banquet Manager and/or Assistant Banquet Manager
Works with servers insuring that all are setting according to systems established
Performs all other relevant duties as assigned by upper management
Keeps close contacts with Security Manager, Duty Manager and the others concerned
Assists Manager with administrative duties, as assigned
Works directly with Banquet managers on staffing ratios, room lay outs, menu implementation and operation of events
Execute Proper Function Management and Floor Coverage

Detroit, MI

Catering Banquet Supervisor

Detroit, MI

Douglas, Lynch and Kunde

Detroit, MI

Catering Banquet Supervisor

Completion of any task requested by a supervisor or member of the Aramark management team
Work at other stations and in other departments as necessary
Maintain storage rooms and supplies in an orderly fashion
Serve meals and beverage in accordance with catering protocol
Maintain equipment and all other catering supplies
Well-groomed and professional attire (follow Aramark standards for uniform and grooming that are stated in the employee handbook)
TIPS Certified Additional Job Functions

present

Houston, TX

Conference & Banquet Supervisor

Houston, TX

Kunze, Schowalter and Hills

present

Houston, TX

Conference & Banquet Supervisor

present

Willingness to develop team members and self
Flexibility to respond to a range of different work situations
Committed to delivering high levels of customer service
Positive attitude
Promotes a pro-active work environment that creates an atmosphere of teamwork, trust and quality service
Manages work procedures and expedites workflow
Assist the Catering Manager in implementing company policies and procedures: proper uniform, safety & sanitation, work place conduct, etc.

Education Education

Bachelor’s Degree

Washington State University

Bachelor’s Degree

Skills Skills

Allergens: Knowledge of basic food allergens and common food allergies
Beverage Knowledge: Knowledge of liquor brands, beers, and non-alcoholic drinks served on restaurant premises
Agility: The ability to bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks
Ability to work under pressure
Ability to comply with all Food and Beverage brand standards
Telephone Etiquette Skills: The ability and willingness to use proper telephone etiquette, verbiage, and procedures when speaking with others on the telephone
Able to meet financial targets
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to write reports and business correspondence
Is able to work on a rotating roster

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Banquet Supervisor Resume Examples & Samples

Has a minimum one year experience working in Banqueting service
Is service-oriented, willing to go the “Extra Mile” in order to exceed guests’ expectations
Has supervisory skills to guide and coach colleagues

Franchised Banquet Supervisor Resume Examples & Samples

Understand special social and ethnic group functions and customs
Upsell wine and hour d’oeuvres
Utilize and adhere to proper hotel specific scripting
Set up function room according to event orders and/or direction from a manager keeping comfort in mind (i.e. monitor lighting, temperature, maintenance and sanitation)
Inspect table place setting including table linen, china, glass, silverware and condiments for correct placement by set-up crew and to ensure that each element is clean, undamaged and attractive
See that all scheduled functions take place on time and according to plan. All rooms are to be ready 15 minutes before time on BEO
Responsible for all Servers and Bartenders and Housepersons the floor. Supervise service received by guests throughout each function. Ensure accurate set-up and breakdown of banquet functions
Supervise service received by guests throughout each function assigned
Supervise clearing and post-function clean up. Check Servers out, making sure that function rooms, aisle and storage areas are clean and equipment is stored properly
Prepare daily recap and turn in two copies to the Front Desk with all completed banquet checks
Assist in training new associates and cross-training existing associates according to the Certification Program either one-on-one or by groups (classroom style) including training on cash bar service, wine service, cordial service, suggestive selling and effective food and wine pairing
Get accurate count after guests are seated for plating and preparation of guest check
Extend and total the check (double check for accuracy) and have host sign it
Train and develop back-up personnel for the position of Banquet Supervisor (Lead Servers)
Supervise the handling, storage and security of all Banquet equipment and decorations
Maintain a clean and orderly work area in accordance with hotel standards. Ensure that a high level of sanitation and cleanliness is maintained before, during and after each shift
Supervise and direct sell areas of bar operations utilizing SOP’s, bar guides and hotel policies
Monitor Banquet Beverage associates’ adherence to all beverage policies and procedures and take corrective action to resolve any discrepancies through the Banquet Manager
Responsible for maintaining the Banquet Beverage bank and handle all cash bank distribution to the bar staff. Comply with all hotel and department accounting procedures
Coordinate equipment availability based on scheduled functions. Ensure security of equipment
Respond to all pages and radio calls immediately
Prepare consumption forms in advance for all necessary event orders to ensure accurate billing
Ensure that all buffet and product signs are created for all events
During closing shifts complete the Banquet Summary accurately and ensure that all checks are signed and charges recorded per Banquet Event Order
Critique each function on Banquet Manager’s Critique Form
Requisition from the main liquor storeroom all liquor, beer, wine and bar supply items following SOP
Keep bar stocked and maintained during each function, re-secure any liquor left and note such on requisition forms in banquet beverage areas
Compute consumption of banquet beverage on bar per event and monitor discrepancies per bar
All discrepancies are to be brought to the attention of the Banquet Manager and Director of Catering
Assist in taking an extension of period-end inventory as it relates to Banquet Beverage area
Capable of performing all hourly functions and operating all equipment in the department
Assist in interviewing and hiring new associates for the department
Resolve routine associate issues as needed and bring issues to the attention of the Department Manager and Human Resources as necessary. Make recommendations to manager in accordance with progressive discipline policy
Train associates on safety standards and enforce those standards on a consistent basis. Identify associates engaging in unsafe behaviors and retrain them appropriately
Complete accident investigations and take steps to prevent future accidents. Follow up with injured associates
Practice safety standards at all times. Keep property safe for guests and fellow associates. Use wet floor signs as required. Use personal protective equipment
Recognize associate successes via the WLS Recognition Program
Conduct daily preshift meeting. Perform uniform inspection prior to opening shift and make necessary corrections immediately
Represent department at staff meetings as required
Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location of fire extinguishers
Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards
Act. Promote a harassment-free work environment
Attend work on time as scheduled and adhere to attendance policy
Understand and comply with all state liquor laws. Exercise judgment in serving liquor in order to protect the individual and the property. Must hold valid liquor license as required by the state
Know laws concerning the treatment of trespassers
Ensure security and confidentiality of all guest and hotel information and materials
Notify manger of maintenance issues
Practice energy conservation
Utilize Service Recovery/Defect Tracking processes
Report all unsafe conditions and suspicious activity to Loss Prevention/Management
Departmental Orientation Handbook. . Must ask for assistance when moving hot carts
Must pass certification quiz/test for position. Must attend and pass TIPS certification class
Adult CPR and AED certification
Wear uniform, including nametag at all times in accordance with the Standards of Appearance
Adhere to all work rules, procedures and policies established by the company. This includes, but is not limited to those contained in the Associate Orientation Handbook and the red Emergency Response Procedures Manual. Complete Chemical Training and Blood borne Pathogen Training
Follow proper key control procedures
These skills and abilities are further defined in the performance evaluation form
Job Knowledge Flexibility/Adaptability
Quantity of Work Organization Skills
Guest Focus/Customer Service Effort

Banquet Supervisor Resume Examples & Samples

Manages assigned operational functions within the department consistent with the strategic plan and vision for the department, the division and the property
Works directly with Banquet managers on staffing ratios, room lay outs, menu implementation and operation of events
Reviews Banquet Event Orders and has a complete understanding of the events as planned by the client and catering manager
Plots diagrams for events that are less than 300 guests
Prepares back of house strike sheets for all events requiring equipment for service
Prepares server assignment sheets for each event
Communicates with support departments in finalizing details relating to food, beverage, equipment, power and room set up for all events they are responsible for
Oversees the Banquet service staff and insures they are following department and hotel policies and procedures and adhering to the collective bargaining agreement
Participates in staff meetings
Provides input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure the property’s competitive position and in anticipation of changing guest needs within the dynamic hospitality and gaming environment
Creates a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements
Promotes a pro-active work environment that creates an atmosphere of teamwork, trust and quality service
Completes all duties in accordance with the property’s standards and procedures
Performs all other relevant duties as assigned by upper management
Works independently to supervise up to 500 employees
At least 3 years of recent work experience in a large convention center or banquet operation at the position of at least a supervisor or department manager
Working knowledge and understanding of the Culinary Union bargaining agreement
Proficient in Microsoft Word, Excel and Outlook

Banquet Supervisor Resume Examples & Samples

Banquet Supervisor is responsible for the efficient operation of all catering functions during assigned events
Are able to setup functions according to work orders and BEO’s (buffets, sitdowns, receptions, etc.)
Monitoring beverage quality, par levels and portion control
Equipment working knowledge
Assign and delegate duties to severs/bartenders/runners
Assist the Catering Manager in implementing company policies and procedures: proper uniform, safety & sanitation, work place conduct, etc
Work as a member of a team
Commit to 100% guest satisfaction
Assure that the staff is in compliance of company policies and procedures
Works in other areas or departments as required by your manager
Privacy
Making skills

Banquet Supervisor Resume Examples & Samples

Ensures that schedules are appropriate for each event
Coordinates with uniform control regarding any special uniform requests
Coordinates diagrams for buffets and/or room set-ups
Creates and coordinates appropriate buffet signage for banquet events
Collaborates with other departments to ensure the maintenance of the banquet and convention facility for front and back of the house
Delegates and directs work to other banquet staff, including any special requirements needed
Confirms any meal requirements, allergies, dietary needs, and special requests to the kitchen prior to and during the event
Checks all banquet event areas to ensure all rooms are set-up to the department and BEO specifications
Conducts team update meetings and roll call with servers
Ensures all staff has appropriate uniform and tools in accordance with department and property standards
Maintains direct communication with main contact or client prior to, during, and at the conclusion of event
Interacts with all other departments involved with the banquet events
Supervises and directs servers during set up, service, and breakdown of each event
Completes paperwork including but not limited to summary sheet, pop-up checks, consumption reports, Captain’s reports, gratuity sheets, banquet checks, and sign-in sheets
Ensures that all coffee break dry sets are completed for the following day
Ensures banquet event areas, pantries, front and back of the house areas are restored to department standards at the end of the shift
Immediately reports any employee, guest, and/or vendor incidents and accidents to pertinent management and Loss Prevention at the time of the incident and/or accident in accordance with department and company standards. Ensures all proper documentation is completed
Attends BEO, staff, precon, post con, F&B, special events meetings, and other meetings as required
Maintains all banquet and convention equipment and keeps equipment organized in assigned storage areas
Conducts equipment inventory, maintains par levels and orders equipment in accordance with departmental standards
Monitors and minimizes overtime according to labor and departmental standards
Ensures staff motivation through recognition and engagement
Schedules and staffs for appropriate business levels
At least three (3) years of experience in catering, banquet, and convention
Applied Reading: The ability to read, understand, and apply standard text written in English to complete job tasks. Text may or may not be written in traditional sentence form such as letters, memos, or manuals
Telephone Etiquette Skills: The ability and willingness to use proper telephone etiquette, verbiage, and procedures when speaking with others on the telephone
Writing: The ability to prepare clear, accurate, and understandable written text in English, following the basic rules of spelling, grammar, and punctuation. This may include memos, proposals, reports, email, and professional or general correspondence
Company Polices Knowledge: The ability and willingness to learn and follow the company’s policies, procedures, and regulations related to operations, guest relations, human resources, safety, security, and loss prevention
Allergens: Knowledge of basic food allergens and common food allergies
Teamwork: The ability to participate as a committed member of a team. This includes cooperating and working well with other team members to accomplish goals and meet guest needs, being supportive of others, willingly helping others, objectively considering others’ ideas and opinions, sharing information with others, adhering to team expectations and guidelines, giving proper credit to others, and fulfilling team responsibilities
Adaptability/Flexibility: The ability to work in ambiguous situations and change one's style or approach in response to differing circumstances. This includes being open to change and new information; adapting behavior and work methods in response to new information, changing conditions, or unexpected obstacles; and adjusting rapidly to new situations warranting attention and resolution
Banquet Equipment: The ability to properly and safely handle, set up, and break down banquet equipment. This includes storing and maintaining banquet equipment
Stress Tolerance: The ability to work productively and effectively when faced with stressful work situations and time pressures. This includes maintaining stamina, patience, and effective interactions with others under stressful working conditions, and maintaining a calm, controlled, professional manner when facing high pressure and demanding situations
Integrity: The ability and willingness to uphold ethical standards and comply with all state and federal laws and company policies and procedures. This includes maintaining confidentiality of all sensitive and proprietary information and avoiding conflict of interest situations

Banquet Supervisor Resume Examples & Samples

Supervise Conference & Banqueting operations
Communicate and delegate in line with daily function sheets
Able to work in all areas of Conference & Banqueting including Bar, Restaurant, and Room Service
Assist Food & Beverage with achieving financial targets
Assist C&B Manager with training and developing the team
Previous C&B experience
Experience in supervising and/or delegation

Banquet Supervisor Resume Examples & Samples

Ensure the daily smooth running of the banquet floor
Inspect the set up of meeting and banquet functions, checking them against the Banquet Event Order (BEO)
Execute BEO’s line by line to ensure all requests are met
Plan and co-ordinate event details with kitchen, stewarding and catering to ensure all banquet meeting requirements are in place
Direct colleagues in maintaining clean, tidy and organized back of house service areas
Attend daily management briefings, conduct pre and post function briefings, and foster effective communication with colleagues
Ensure standards are adhered to through floor audits to ensure quality of service
Build and maintain a liaison with in-house meeting or banquet contact to ensure all needs are exceeded
Respond to guests’ requests and/or issues and communicate them to the Banquet Manager and/or Assistant Banquet Manager
Ensure guests’ satisfaction and proper handling of feedback and follow-up
Participate in monthly communication meetings and promote open discussion
Ensure that all group billing is accurate and posted in a timely manner
Conduct frequent inspections of Banquet facilities and equipment by ensuring inventory of equipment meets standards; reporting and following up on any deficiencies to maintenance
Follow direction in a constructive approach to achieving department goals with regards to: Meeting Planner Scores, CES, and Health and Safety
Supervise and assist with the break down after the completion of functions to ensure that all equipment and supplies are stored properly
Inspect the sanitation of all function space and storage areas to maintain the highest standards of cleanliness and organization throughout the department
Be familiar with Banquet menus and prices
Attend all meetings and training as requested by Banquet Manager
Minimum 2 years progressive Food and Beverage experience, preferably in Banquets at a luxury property
College Degree an asset
Computer knowledge, particularly POS (MICROS) and Microsoft Office an asset
Excellent interpersonal skills, with great communication ability

Banquet Supervisor Resume Examples & Samples

Communicates with the Department lead to ensure that all details have been planned for and met
Reviews all Banquet Event Orders on a daily basis to confirm location set-up, related supplies and decor
Ensures events are set up on time, the quality of the product and level of service delivered are exceptional
Three to six months related experience and/or training; or combination of education and experience
Must have an authentic can-do, aim-to-please attitude
Previous history of supervisory role(s) is preferred but not required

Banquet Supervisor Resume Examples & Samples

Supervise, and co-ordinate the activities of servers, bartenders, and conventions staff
Execute Proper Function Management and Floor Coverage
Fluency in English (written and verbal) a must
Post-secondary education in Hospitality Management or a related discipline is a strong asset
Excellent interpersonal skills with strong written and verbal communication ability
Teamwork approach to all duties and helpful attitude with co-workers
Ability to plan and multi-task in a busy environment
Must be able to work a variety of shifts including early mornings
Previous experience in banquets in a hotel is preferred

Banquet Supervisor Resume Examples & Samples

Maintain complete knowledge of service requirements for assigned functions
Experience: Minimum 21 years of age to serve alcoholic beverages; four years’ experience in restaurant and banquet service
Technical Skills: Ability to enforce hotel's standards, policies and procedures with assigned staff; ability to prioritize and organize work assignments; delegate work; ability to direct performance of assigned staff and follow up with corrections where needed; ability to motivate assigned staff and maintain a cohesive team; ability to ascertain staff training needs and provide such training; ability to be a clear thinker, analyze and resolve problems, exercising good judgment; ability to focus attention of details; ability to exert physical effort in transporting equipment and wares; ability to endure abundant physical movements in carrying out job duties; ability to ensure security of storage room access and hotel property; ability to work without direct supervision

Banquet Supervisor Resume Examples & Samples

Participates in the service, and removal of food during banquet functions by offering pre-determined menu selections to each table; maintaining knowledge of each selection’s, origin, taste, and preparation method; communicating guest orders including any special needs or requests to the kitchen; checking completed kitchen orders with the guest’s original order; transporting items to the guest table in a timely manner to ensure proper food quality and making self available to guests, clients, and group contacts to ensure satisfaction
Train, motivate, recommend discipline, and supervise the work of food servers ensuring that that all cultural and core standards are met
Assist with administrative duties including closing banquet checks, and preparing supply requisitions
Minimum three years food service or related work, previous supervisory or lead experience is preferred. Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting

Banquet Supervisor Resume Examples & Samples

Supervise the Banquet servers and bartenders in all aspects of the department and ensure service standards are followed
Supervise the service of food and beverage items for assigned banquet meetings
Review banquet event orders to ensure the proper set-ups are in place before a food and beverage event
Assist Banquet Servers during operations
Able to use Radios for Communication
Always on floor assisting guests
Able to close Opera billing when scheduled
Able to plan, execute all food and beverage events and/ or off site events
Previous Point of Sale System experience preferred (Opera and Micros)
Computer literate in Microsoft Window applications such as office, word, excel and powerpoint
Conduct self in a professional manner at all time, ensuring a well groomed appearance and a clean uniform
Communicates with authorized personnel by using radio
Must possess a valid Class 5 full provincial driver’s license and should be able to provide satisfactory safe driving record (Driver’s Abstract)

Catering Banquet Supervisor Resume Examples & Samples

Desired Qualifications
TIPS Certified Additional Job Functions
Completion of any task requested by a supervisor or member of the ARAMARK management team.Supervisory Responsibilities: Oversees and directs staff to ensure timely and effective service of customers

Conference & Banquet Supervisor Resume Examples & Samples

Supervise Conference and Banqueting operations
Plan, organise and control the daily operations
Assist Food and Beverage with achieving financial targets

Banquet Supervisor Resume Examples & Samples

This position is concerned with the protection and the security of the hotel property, guests, employees and their properties
Prepares and assigns shifts for the security officers and patrols all hotel area
Keeps close contacts with Security Manager, Duty Manager and the others concerned
Responsible for assisting the Banquet Service manager / Assistant Manager with the daily operations of all scheduled banquet events

Banquet Supervisor Resume Examples & Samples

To planning and organize technical equipment for function set up
To organize equipment storage, check inventory periodically and report to his superior if any items lost and damage
To operate, set up, repair, maintain and trouble shooting all technical equipment for function set up
Report immediately any malfunction of technical equipment to his superior and take action accordingly
To co-operate with Engineering Department and Function organizer preparing set up for function room
To examine and test to ensure that all equipment can operate smoothly

Banquet Supervisor Resume Examples & Samples

Consistently offers professional, friendly and engaging service
Directs staff to maintain the organization and cleanliness of the Banquet front and back of house areas
Conducting and following up on performance reviews
Inspire and develop on the key talents and strengths of the team
Conducts frequent inspections of Banquet facilities and equipment by: ensuring inventory of equipment meets standards; reporting and following up with any deficiencies to engineering
Ensure the daily smooth operation of the banquet floor with regards to directing the team and any casual labor from external companies
Reading, understanding and staying up to date with all Banquet Event Orders and cross checking setups and ‘mise en place’ requirements needed for each event and to coordinate with culinary, stewarding and catering all of the event details
Conducting pre and post event briefings and communicating effectively with the team
Regular quality checks are implemented and holding individuals accountable to the established service standards for colleagues through performance management
Builds and maintains a liaison with function organizers before, during and after all services to ensure all needs are exceeded
Coordinates and communicates any guest satisfaction, challenges and changes effectively and efficiently with culinary, stewarding and catering
Ensuring that all financial reporting and event logs are maintained and accurate

Banquet Supervisor Resume Examples & Samples

Oversee catered or non-catered functions while supervising and leading the team members
Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas
Ensure proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Function Space in the shift assigned
Consistently monitoring the service standards and operating procedures in the banquet. Ensure that brand and company standards are followed
Utilize “Meetings Imagined” to provide unique and creative ideas to enhance meetings & group experience
Be familiar with all current and upcoming event details, participate in BEO meetings
Co-ordinate with the Kitchen, assist banquet and event manager to deliver excellent service
Prepare weekly duties to correspond with banquet functions
Possess in depth knowledge of F&B preparation, presentation and operations

Banquet Supervisor Resume Examples & Samples

Oversee the daily operation of the Banquet Operations department
To maintain the Standard Operating Procedures set by Swissotel Sydney
To train all employees to ensure competency of all skills
To review job descriptions of banquet roles on a regular basis
Review performance of all employees bi annually
Ensure that each function is sufficiently staffed according to budgeted guidelines
Ensure that each function is set up according to the Banquet Event Order
Deliver catering to the standards outlined on the Banquet Event Order
Ensure the security of each function is maintained
You will be totally familiar with the Banquet Event Orders and schedules on a weekly basis
You will organize your work area and keep it perfectly clean at all times

Banquet Supervisor Resume Examples & Samples

Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and manager's instructions
Supervises and trains staff in the service of food and beverages according to standards
Supervises and trains staff in maintaining cleanliness of banquet rooms, banquet pantry, public areas, and storage areas
Draft schedule on a weekly basis and in compliance to forecasted and budgeted labor numbers for approval if the F&B Director
Ability to respond quickly and accurately to guest requests
Ability to handle multiple tasks quickly and efficiently

Banquet Supervisor Resume Examples & Samples

Supports and guides all team members and is hands on in events
Works with servers insuring that all are setting according to systems established
Ensure that side work sheets and checklists are posted and completed
Leads by example in all areas including punctuality, appearance, work quality, etc
Maintaining a positive attitude toward the casino and the job being performed
Performing all guest contact activities in a cordial , efficient, and professional manner
At all times maintaining a commitment to guest satisfaction

Banquet Supervisor Resume Examples & Samples

Ensure the daily smooth running of the banquet floor with regards to directing: Servers, bartenders, porters
Attends daily management briefings: conducts Colleague briefings
Executes Proper Function Management and Floor Coverage
Checks room set-ups for correctness against BEO
Plans and co-ordinates event details with kitchen, stewarding and catering
Completes service sheet, conducts pre and post function briefings and fosters effective communication with staff
Provides accountability to employee handbook and established standards for colleagues through performance management
Ensures standards are adhered to through regular Quality checks
Directs staff in maintaining clean, tidy and organized back of house service areas
Builds and maintains a liaison with function organizers before, during and after all services to ensure all needs are exceeded ( minimum hourly check in with clients)
Co-ordinates any changes with kitchen and stewarding and communicates guest satisfaction and concerns that may arise with any related problems
Communicates with Royal Service or appropriate department regarding any concerns or deficiencies
Communicates with catering and all other departments as needed on the outcome, challenges and successes of all functions through function log and personal follow up
Is available to client throughout their function, and ensures client is able to contact them even if they are in another room
Ensures a high level of department morale is maintained by
Coaching and counseling of line staff
Participating in monthly communication meetings and promoting open discussion
Living the Mission and Values
Coach and counsel and line staff by
Conducting and follow up of performance reviews
Following disciplinary process and follow through with verbal and written warnings
Aid them so they may excel in their positions
Ensure that all financial reporting is maintained and accurate inclusive of
Ensuring that billing of convention items is correct and posted in a timely manner
Follow established Billing Procedures
Liaise inter-departmentally to ensure that guests needs are top priority
Follow direction in a constructive approach to achieving department goals with regards to: Meeting Planner Scores, EES (Employee Engagement Survey) and Health and Safety
Conducts frequent inspections of Banquet facilities and equipment by: ensuring inventory of equipment meets standards; reporting and following up any deficiencies to maintenance
Assists in the ordering and maintaining adequate par stock and overseeing control of
Beverages, meeting Amenities and Supplies, Server mis-en-place, Items on BEO’s as needed

Rock & Roll Hall of Fame Banquet Supervisor Resume Examples & Samples

Must meet state regulations for alcohol serving age
Strong leadership and training ability
Must be available to work nights, weekends and holidays

Banquet Supervisor Resume Examples & Samples

Approach all encounters with guests and employees in a friendly and service-oriented manner
Supervise and assist with the set-up of assigned catered functions, ensuring that the hotel’s standards are met, and advance preparation for service is adequate to allow efficient service to the guest once the function begins
Inspect the sanitation of all function space and storage areas to maintain the highest standard of cleanliness and organization throughout the department
Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions
Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly
Transport and store tables, chairs and other equipment
Refresh meeting rooms as needed
Must understand or be able to learn basic banquet terminology
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working

Banquet Supervisor Resume Examples & Samples

Supervise maintenance of service standards during banquet service operations
Assist in developing duty roster and station plan
Check on employees’ discipline, grooming standards and punctuality
Check on guests’ satisfaction and proper handling of feedback and follow-up
Maintain all operating equipment in banquet service and raise Engineering work order and co-ordinate damaged items for repair
Ensure that all service and storage areas are kept safe and clean
Attend all meetings and training as requested by Banquets Manager
Ensure execution of service standards during operations and give training and guidance

Banquet Supervisor Resume Examples & Samples

Previous experience in Food & Beverage desired, but not required.Must be proficient in Microsoft applications (Excel, Word, and Outlook)
Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manne
Successfully complete and maintain certification in the Beverage Service Program (TIPS and TOPS) as may be required for this position
Obtain and maintain proper Food Handler Certification
Possess a valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier

Banquet Supervisor Resume Examples & Samples

Oversee all F&B Operations including restaurant, lounge and function space
Responsible for the overall sanitation and cleanliness of the restaurant areas, banquet rooms and storage areas
Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Restaurant, Lounge and Function Space
Responsible for consistently implementing the service standards and operating procedures in the banquet
Guide the Banquet servers in set up of tables and place settings
Co-ordinate with the Kitchen
Responsible for training and performance management

Banquet Supervisor Resume Examples & Samples

Manages assigned operational functions within the department consistent with the strategic plan and vision for the department, the property and the company with a focus on elevating service and a commitment to continuous improvement
Creates diagrams for events that are less than 300 guests if required
Prepares server assignments for each event
Oversees the Banquet service staff and ensures they are following department, property and corporate policies and procedures
Provides input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure Mandalay Bay’s competitive position and in anticipation of changing guest needs within the dynamic hospitality environment
Creates a work environment that promotes teamwork, trust, performance feedback, recognition, mutual respect, employee satisfaction and exceptional guest service; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements
Completes all duties in accordance with the Mandalay Bay standards and procedures
At least 2 years of banquet supervisor/captain experience in an operation of similar size and scope or manager/ director experience in a smaller, luxury property
Working knowledge and understanding of the Culinary Union bargaining agreement as it relates to the banquet department is required
Working knowledge of F&B operations and service procedures
Working knowledge of Outlook, Word and Excel

Banquet Supervisor Resume Examples & Samples

Must have a minimum of 2 years supervisory experience in banquets and extensive experience in a large scale property
Must be able to work variable shifts which would include weekends and holidays
Proven coaching, mentoring and training skills are required

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