Banquet Supervisor Job Description
Banquet supervisor
provides prompt, courteous and efficient food & beverage service in accordance with Hyatt Hotels & Resorts food & beverage standards.
Banquet Supervisor Duties & Responsibilities
To write an effective banquet supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included banquet supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Posses in depth Knowledge of Food and Beverage preparation and presentation
Verbally communicate, in a calm, positive demeanour, during the course of the function with the kitchen, service, beverage, convention services and engineering staffs, the guest host to ensure timely execution of events, quality service and adherence to all applicable health and safety regulations and Hilton standards
Oversee catered functions
Assist Manager with scheduling, training and performance management
Should have experience in operating POS (point of sales) Software’s
Speak with others using clear and professional language using appropriate etiquette
Keep accurate records of which buildings require which supplies and when, updated locations of such supplies
Are able to setup functions according to work orders and BEO’s (buffets, sitdowns, receptions)
Immediately reports any employee, guest, and/or vendor incidents and accidents to pertinent management and Loss Prevention at the time of the incident and/or accident in accordance with department and company standards
Leads by example in all areas including punctuality, appearance, work quality
Banquet Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Banquet Supervisor
List any licenses or certifications required by the position: TABC, TIPS, RSA, AED, CPR, 9001, ISO
Education for Banquet Supervisor
Typically a job would require a certain level of education.
Employers hiring for the banquet supervisor job most commonly would prefer for their future employee to have a relevant degree such as Collage and University Degree in Hospitality, Education, Management, General Education, Culinary, Hotel Management, Business, Associates, English, Culinary Arts
Skills for Banquet Supervisor
Desired skills for banquet supervisor include:
Food and Beverage preparation
Presentation and operation
Beverage product
Health and safety regulations
Menu items and kitchen equipment
Basic food allergens and common food allergies
Beers
Liquor brands
Menu items being served
Non-alcoholic drinks served on restaurant premises
Desired experience for banquet supervisor includes:
Assists with setting-up tables and chairs to meet the function specifications
A minimum of six months banquet set-up experience is required
Must be able to lift and carry objects weighing up to 50 lbs
Banquet set-up experience preferred
Must be familiar with batch and quantity cooking
Supervise the breakdown of function rooms
Banquet Supervisor Examples
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Banquet Supervisor Job Description
Job Description Example
Our company is growing rapidly and is looking for a banquet supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for banquet supervisor
- Address guests concerns and react quickly and professionally
- Supervise the house person team in all aspects of the department and ensure service standards are followed
- Inspire, lead and develop colleagues in their own role and for their careers
- Review Banquet Event Orders to ensure proper set-ups are in place
- Create daily task list outlining required tasks to be completed by house persons
- Clerical duties including scheduling, E-mail correspondence, organization of daily events and more
- Ensure rooms and equipment are in proper working order
- Process and follow up on maintenance requests
- Follow Banquets policies and procedures
- Show a dedication to promoting positive relationships in the department and across the hotel
Qualifications for banquet supervisor
- Act with integrity and honesty
- Continuously coach employees rewarding positive actions and guiding where needed
- Have complete awareness of all hotel functions and their status
- Develop and supervise new action plans to ensure guest satisfaction
- Comply with hotel radio etiquette
- Understand and promote Hotel Safety Policy as adapted from the Alberta Hotel Association
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Banquet Supervisor Job Description
Job Description Example
Our growing company is looking for a banquet supervisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for banquet supervisor
- Follow and comply with all safety and sanitation policies
- Develop colleagues in their role assist with career development
- Complete performance evaluations with employees on a yearly basis
- Participate and lead in scheduled departmental meetings
- Work with the Conference Services and Catering Department to ensure revenues and guest satisfaction levels are maximized
- Directly responsible for the daily supervision of the banquet housemen
- Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided and noted on BEO
- Providing exceptional Guest Service
- Completing guest checks with accuracy
- Ability and willingness to follow established processes and procedures
Qualifications for banquet supervisor
- Prior Banquet Set-Up, hospitality and/or supervisory experience preferred
- Handles last-minute requests
- Communicates changes to appropriate departments
- Meets daily with Banquet Manager and new floor supervisor for shift turnover
- Provides, in conjunction with the banquet manager, the necessary training for each banquet housemen - follows through to insure that all housemen consistently maintain high-quality standards
- Responsible for the set-up and clean-up of functions spaces
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Banquet Supervisor Job Description
Job Description Example
Our company is growing rapidly and is looking for a banquet supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for banquet supervisor
- Experience with meetings and social events
- Ordering product, supplies and linen
- Oversee food and beverage set-up per BEOs
- Serve as department liaison to restaurant, kitchen and hotel
- Serve as primary on-site event contact
- Manage labor hours
- Establish rapport with meeting planners while promoting hotel facilities and services
- Motivate and inspire banquet team with hands-on, lead by example approach
- Assist with decoration of buffet set-ups and meeting rooms
- Build positive relationships with Group Conveners when on-site
Qualifications for banquet supervisor
- Food handler and TABC required
- Maintain positive working relationship with Kitchen leadership and staff
- Assists Manager with administrative duties and other duties as assigned
- While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls
- The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
- Post-secondary education in Hospitality Management or a related discipline is an asset
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Banquet Supervisor Job Description
Job Description Example
Our growing company is looking to fill the role of banquet supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for banquet supervisor
- Inspect cleanliness and working condition of all equipment to be set up in function area
- May pick-up and deliver all boxes and materials (flip charts, easles, blackboards, ) for function
- Lead pre-shift meetings before functions to learn event particulars, including guest and hotel expectations
- Set function space according to Banquet Event Order, Diagram or as instructed by Manager
- Maintain a clean environment for our guests including, but not limited to carpet care, window washing, table cleaning, cleaning chairs, and other cleaning projects as assigned by Manager or Supervisor
- Assist guests with package handling as needed
- Directly responsible for the daily supervision of the Banquet Houseperson team
- Supervise all logistic supports such as contracted outside work force, contracted food and beverage supplies, operating / sound equipment, transport
- Performs additional duties within the F&B department and assists in the completion of administrative tasks and reports
- Conduct duties in a courteous, safe and efficient manner, in accordance with policies and procedures, ensuring that the highest level of service and communication is maintained
Qualifications for banquet supervisor
- Teamwork approach and helpful attitude with co-workers
- Previous banquet experience in a hotel environment is preferred
- At least 1 year of working experience in the similar field for this position
- A qualified food hygiene handler with required certification
- Perform other reasonable job duties as requested by Manager
- Use company vehicles to move items, must meet driving requirements
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Banquet Supervisor Job Description
Job Description Example
Our growing company is hiring for a banquet supervisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for banquet supervisor
- Supervising the floor during meal periods to ensure that all standards andsteps of service are met through all guests interactions
- Observe performance and encourage improvement where necessary
- Ensure staffing levels for outlets are accurate based on hotel and outlet business levels
- Interact positively with customers promoting hotel facilities and services
- Organize special events in the restaurant.Maintain rapport with all departments and attend relevant meetings
- Ensure that all standards and hotel cash handling procedures are met
- Maintain cleanliness of the outlet on a daily basis
- Solicit feedback from guests concerning the service and food & beverage offerings in the outlet
- Ensure all daily and monthly reports are detailed and submitted in a timely matter
- Assist the Restaurant Manager with working closely with Marketing and Social Media Manager to ensure that all promotions and collateral updates (including social media and website information and menu updates) are done in a timely matter
Qualifications for banquet supervisor
- Must have at least 1 year experience in the position
- Associate's degree in Food Service/Hospitality or related field
- Currently holds or willing and able to earn a food service sanitation certificate
- Basic English speaking
- People oriented with creative minded
- A warm personality, attentive and presentable