Branch Supervisor Job Description

Branch Supervisor Job Description

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Branch supervisor provides adequate training to ensure the Company's Quality Management System and Policy is understood effectively by all employees.

Branch Supervisor Duties & Responsibilities

To write an effective branch supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included branch supervisor job description templates that you can modify and use.

Sample responsibilities for this position include:

Cross sell HFCU products to members to help satisfy their financial needs and goals
Minimum 5 years related management experience in a financial services organization
Reviews account information for restrictions and funds availability
Provide Sales Development and Mentoring to entire Real Estate Lending Department
Assist department in home loan process from origination to closing and to provide excellent service to HFCU members, internal customers and external partners originate mortgage loans for HFCU in accordance with secondary market standards, HFCU policies and all governing regulations
Assist members who are not eligible in understanding what it will take to be qualified in future
Lead the sales process for the entire MLO team and help initiate sales contacts and participate in Home buying seminars, cafe visits, and realtor events to promote mortgage lending at HFCU
Ensures that all direct reports and their subordinates are maintaining acceptable performance levels
Conducts Staff meetings regularly to review new business requirements
Procuring supplies and equipment in accordance with corporate policies and procedures

Branch Supervisor Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Branch Supervisor

List any licenses or certifications required by the position: PMRF, CO, NC

Education for Branch Supervisor

Typically a job would require a certain level of education.

Employers hiring for the branch supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Fashion, Accounting, Business/Administration, Business, Management, Associates, Communication, Military, Civil Engineering

Skills for Branch Supervisor

Desired skills for branch supervisor include:

Products offered by the Bank and corresponding policies and procedures
Lending laws and regulations
Branch stock and non-stock products
Related applications
Company's computer system
Company's sales
Company's vertical customer markets
Excel
Financial
Power Point

Desired experience for branch supervisor includes:

NMLS registered/licensed
Familiar with product specifications and lending guidelines for conventional loans
Ability to mentor and lead by example
Understand real estate lending technical requirements and be able to take that knowledge and put into action
Strong communication skills a must when working with borrowers, realtors, processor and others
Experience obtaining, reading and interpreting LP/DU feedback and performing rate locks

Branch Supervisor Examples

1

Branch Supervisor Job Description

Job Description Example
Our company is searching for experienced candidates for the position of branch supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for branch supervisor
  • Responsible for hiring, coaching and performance appraisals
  • This position is responsible for staffing, training, work assignments and performance management of Clinical Specialist and Coordinators at Metro Branches
  • There are currently 5 Metro Branches and also deployed staff that cover at Hastings clinic 2 days per week
  • Judgement is exercised to troubleshoot and track errors, create procedures, develop productivity measures and monitor those, implement process improvements, communicate and work with hospital referrals and respond to customer complaints
  • Also responsible to fill in as a Clinical Specialist for PTO and sick calls
  • Conduct weekly sales meetings, rounds, daily brief and debrief sessions, and end-of week debrief summaries with staff members
  • Manage the Branch budget to meet branch revenue and expense objectives
  • Identify and visit potential business customers to establish the bank's credibility, gain a full understanding of their needs, and evaluate appropriate products and services to satisfy their needs and educate them on the benefits
  • Implement strategies to achieve branch business goals and operational efficiency
  • Ability to effectively coach and lead your team to deliver/drive business to your Branch
Qualifications for branch supervisor
  • Other loan processing and credit union experience a plus
  • Knowledge of DOT, FDA, and OSHA regulations
  • ACIS / JDE
  • Roadnet Information Center (RIC)
  • Prefer to have CDL Class A or B with air brake endorsement
  • Strong attention to operational policies and procedures combined with strong sales ability
2

Branch Supervisor Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of branch supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for branch supervisor
  • Communicate KPI’ s and improvement plans to the branch on a regular basis (minimum of monthly communication expected)
  • Lead by example by guaranteeing you & your team provide the highest standard of customer service at all times, exceeding customer expectations
  • Responsible for ensuring as a minimum requirement that all SLA’s for National & major local accounts must be met at all times
  • Expected to escalate any work performance issues in a timely manner to the Regional Operations Manager
  • Ensure all inventory is bin located to shelf level and regular checks must be made
  • Expected to identify initiatives to improve the rate the branch sells / disposes of SLOB stock
  • Responsible for all aspects of branch security & must monitor branch compliance with all Credit & COD control procedures in line with Company policy
  • Completes daily route preparation
  • Assigns additional routes as patient and referral requests are received
  • May work with Corporate Purchasing on the ordering of special equipment and new products
Qualifications for branch supervisor
  • Must be prepared to take overall ownership, accountability and responsibility for the Branch
  • Flexibility and willingness to cover other roles as and when required
  • Monitors and/or maintains close contact with Delivery employees throughout day to ensure routes are completed in a timely and accurate manner
  • Assists Logistics employees with special orders and equipment
  • Maintains proper levels of stock in warehouse to ensure maximum profitability
  • Performs minor equipment repair and maintenance as required
3

Branch Supervisor Job Description

Job Description Example
Our company is looking to fill the role of branch supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for branch supervisor
  • May need to perform on-call duties as needed
  • Marketing/Business Development
  • Assists the Operations Manager / Officer with the daily work activities of assigned branch staff in the full scope of retail banking transactions
  • Provides supervision and support to all assigned areas of branch operations where service or assistance is needed
  • Assists the Operations Manager / Officer with the accurate completion of related operational reports initiated by the Bank’s data processor along with miscellaneous internal reports
  • Assist the Operations Manager / Officer to ensure the maintenance of branch property by identifying and coordinating repairs and upgrades
  • Reinforces through his or her own example all characterisitics of excellent customer service
  • Actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services
  • Consistently applies sound decision-making techniques pertaining to inquiries, approvals, requests as they apply to exisiting policies and procedures
  • Perform all related CSR, vault teller, Personal Banker, Utility Specialist and safe deposit duties as required
Qualifications for branch supervisor
  • Conducts required staff meetings on such issues as compliance, operations, policy changes
  • Assists other branch offices in resolving operational inquiries and providing staff support
  • Assists or may perform all technical operational areas
  • Assists in performing personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment
  • Opens and closes the vault daily
  • Operates computer efficiently to process transactions, account activity and determine balances
4

Branch Supervisor Job Description

Job Description Example
Our company is looking to fill the role of branch supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for branch supervisor
  • Processes address changes, check and deposit slip orders, endorsement stamp orders, certifications, change orders and stop payments
  • Answers phones promptly and professionally
  • Resolves escalated customer problems, issues and requests, and ensures a timely response
  • Plumbing and heating knowledge
  • Previous experience in a supervisor role
  • A team-working ethic – everyone contributes to the success of the branch
  • Leads and supervises staff with emphasis on building a strong team in the spirit of the corporate values and culture
  • Responsible for resolving SAP software issues and assures all required checklists are completed in a timely manner
  • Consistently provides responsive, quality customer service to our customers
  • Assists with scheduling and coordination of product meetings and customer trade shows
Qualifications for branch supervisor
  • In addition, the Branch Supervisor must be able to meet any education, experience and/or testing requirements, as required under applicable state laws
  • High school diploma or general education degree (GED) and six (6) years of related experience and/or training or the equivalent combination of education and experience
  • Minimum 5 years insurance brokerage experience in Auto, Personal Lines, and some Commercial
  • Level 2 general insurance license at a minimum, Level 3 license preferred
  • Must be able to communicate effectively with customers, supervisor and co-workers.Requires high school diploma or equivalent
  • Demonstrated knowledge of bank products, services, policies and procedures
5

Branch Supervisor Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of branch supervisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for branch supervisor
  • Provides administrative and operational support for branch purchasing, product evaluations, code descriptions, inventory management, pricing development, and other related functions
  • You must be able to demonstrate you have a Full UK Driving License
  • Performs routine preventive maintenance such as changing fuel cells or making minor repairs and/or adjustments on mobile or other material handling equipment
  • Packs and unpacks materials
  • Serve as first line of escalation and issue resolution on a daily basis
  • Maintain a pristine looking facility and fully functioning technology
  • Plan, schedules, and oversees the O&M tasks of Launch Ordnance Personnel and Hazardous Material/Waste Specialists in accordance with PMRF provided Operations Forecasts and Daily Operation Schedules as amended
  • Interface and coordinate Launch/Ordnance Systems related activities, particularly operations planning and scheduling coordination, with Government Task Managers, and MK Management along with support personnel to ensure mutual awareness of the Launch/Ordnance Systems and personnel readiness at all times
  • Provide supervision and administrative management for employees assigned to the Launch Ordnance Systems Branch including monitoring and reviewing employee performance and administering guidance and counseling as required to maintain a safe working environment and provide efficient customer support
  • Administers the Explosive Qualification/Certification Program and serves as the Board Chairman on the PMRF Explosive Safety Board
Qualifications for branch supervisor
  • Previous Lending Authority Required
  • Experience with the loan decision process
  • Degree from an accredited university and/or equivalent work experience preferred
  • Ability to build relationships in multiple branches
  • O-Ensure PM's are performed according to schedules
  • O-Ensure equipment is cleaned including occasional paint

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