Banquet Resume Samples

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The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the banquet job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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IW
I Walker
Ian
Walker
4393 Graham Dam
New York
NY
+1 (555) 593 9543
4393 Graham Dam
New York
NY
Phone
p +1 (555) 593 9543
Experience Experience
Dallas, TX
Banquet House Attendant
Dallas, TX
Beahan and Sons
Dallas, TX
Banquet House Attendant
  • Work harmoniously and professionally with co-workers and supervisors
  • Perform other tasks or projects as assigned by hotel management and staff
  • Assist guests whenever they request assistance
  • Work closely with the Banquet Servers to ensure guest satisfaction
  • Set-up, clean and maintain meeting and banquet rooms following the standards of service as set by hotel management
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
  • Provide outstanding service
Dallas, TX
Banquet Set Up Supervisor
Dallas, TX
Schmeler-Stracke
Dallas, TX
Banquet Set Up Supervisor
  • Organizing and maintaining the back of the house areas to ensure a productive, safe and energy conserving work environment
  • Educational Assistance
  • Performs duties of Housemen when necessary
  • Reviews daily worksheet and assigns specific duties to each banquet House person
  • Directly responsible for the daily supervision of the Banquet Manager
  • Signs off on changes to schedule and communicates these changes to management
  • Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided
present
Houston, TX
Banquet Director
Houston, TX
Anderson-Hirthe
present
Houston, TX
Banquet Director
present
  • Supervise the work of banquet management and captains, and observe the performance of hourly service personnel
  • Work with other F&B managers and keep them informed of F&B issues as they arise
  • Perform other duties as requested by management
  • Responsible for developing a management team to oversee daily Catering operations
  • Make personal contact with guests and assist them with any requests
  • Supervises and works with all catering service associates, as well as the planning merchandising and execution of the functions
  • Conduct staff performance reviews in accordance with Highgate Hotel standards
Education Education
Bachelor’s Degree in Guest Satisfaction
Bachelor’s Degree in Guest Satisfaction
Strayer University
Bachelor’s Degree in Guest Satisfaction
Skills Skills
  • Excellent communication and organizational skills; reading, writing, and oral proficiency in the English language
  • Able to regularly lift and move up to 70 lbs
  • Good command of the English language
  • Cheerful accommodating demeanor, excellent human relations skills customer and contact skills
  • Stock linen, china, silver and glassware and supplies for service ensuring that in good condition
  • Set-up, breakdown, and clean tables, chairs, buffets, skirting, and props as specified by the banquet event order
  • Be recognized for excellence
  • Have access to a robust benefit plan
  • Have the opportunity to engage in diverse and challenging work
  • Derive a sense of pride in work well done
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7 Banquet resume templates

1

Banquet & Event Operations Director Resume Examples & Samples

  • Minimum 3 years experience in upscale operation, preferably in hotel/resort environment. -preferred
  • Experience with Micros 9700. -preferred
  • Performs any additional tasks or projects as required. -required
2

Banquet Assistant Manager Resume Examples & Samples

  • Monitor staff performance; define performance requirements and develop action plans for achievement of goals
  • Supervise the set up of function rooms to include placement of linens, silver, china, and glassware according to banquet event order specifications. Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory, and set up
  • Verbally communicate in a calm, positive demeanor during the course of the function with the kitchen, service, beverage, conference services, and engineering staffs
  • Process payroll which includes calculating number of hours worked and gratuity distribution every two weeks
  • Ability to effectively direct and motivate staff to ensure the smooth and efficient operations of the Banquet department
3

Banquet Assistant Manager Village Resume Examples & Samples

  • Monitor staff performance; define performance requirements and develop action plans for achievement of goals
  • Supervise the set up of function rooms to include placement of linens, silver, china, and glassware according to banquet event order specifications. Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory, and set up
  • Verbally communicate in a calm, positive demeanor during the course of the function with the kitchen, service, beverage, conference services, and engineering staffs
  • Ensure timely execution of events, quality service, and adherence to all applicable federal, state, and local safety/health regulations and corporate standards
  • Supervise clean-up of function room and proper breakdown and storage of equipment
  • Enter billing information via computerized or manual system in order to generate a guest check
  • Process payroll which includes calculating number of hours worked and gratuity distribution every two weeks
  • Orders supplies and linens for functions from Purchasing
  • Attends meetings such as BEO, F&B, P&L, and menu meetings
  • Posts and distributes banquet event order sheets
  • Assists servers and captains with the execution of events according to the event order and Vail Resorts' brand standards
  • Check staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions
  • Ability to effectively direct and motivate staff to ensure the smooth and efficient operations of the Banquet department
  • Take monthly inventory of all liquor and select foods
  • College Degree -preferred
  • 2 years of Banquet Experience -required
  • 1 Year of Supervising Experience -required
  • TIPS Certified or available within 30 days of hired date- required
  • People Soft, ePro experience, Stratton Warren computer systems -preferred
  • Find out more about Vail Resorts Recruitment and “like” our page on Facebook
  • Find out more about Keystone Resort
  • Find out more about our Company Policies
4

Banquet Set Up Inspector Resume Examples & Samples

  • Provide superior guest service and assistance in a professional, cheerful, courteous, and timely manner
  • Train and supervise staff in all areas of their job
  • Maintain high standards of department by enforcing policy
  • Maintain inventory of equipment and supplies
  • Complete daily work schedule and take responsibility for completion
  • Take initiative to improve product and service
  • Read, understand and organize daily’s, weekly’s, and banquet event orders
  • Maintain departmental storage areas and offices
  • Be available to group leaders to ensure their requirements are met
  • Know all types of room set-ups and table configurations
  • Set meeting and banquet rooms with critical eye for detail, as to achieve “zero defect”
  • Carefully lift, carry, and maneuver all types of furniture and equipment for extended periods of time
  • Ensure meeting and banquet rooms, public areas, and bathrooms are kept clean
  • Respond to client’s many requests and changes in an efficient and professional manner
  • Interact positively with other departments
  • Actively uphold Resort and departmental quality of service standards
  • Correct and signpost events in a timely manner
  • Able to lift up to 75 pounds
  • Positive “can do” attitude
  • Pride in work
  • Flexibility; willing to work long hours when needed
  • Ability to lead by example
  • Self motivated and motivator of staff
  • Strong communication skill
  • Enthusiasm for guest service
5

Banquet Guest Service Manager Resume Examples & Samples

  • Proven two years of Banquet/Event Management experience
  • Previous revenue responsibility of $3M annually
  • Demonstrated wine and spirit knowledge
  • Demonstrated business acumen
  • Demonstrated strategic thinking and analytical skills
  • Demonstrated passion for Guest service and Cast development
  • Demonstrated strong partnering, organizational, and decision making skills
  • Demonstrated ability to deal effectively with conflict
  • Proven 2 years of leadership in a AAA four or five diamond rated hotel/resort or restaurant
6

Banquet / Made Market Manager Resume Examples & Samples

  • Ensures compliance with company operating policies and procedures
  • Responsible for all front of the house service, to include daily operations, interdepartmental communication, and recruitment and training of staff
  • Promote a positive work environment
7

Banquet Set Up Supervisor Resume Examples & Samples

  • Moving tables, chairs and other banquet supplies
  • Applying linens in the correct fashion
  • Set-up and break-down of dance floor
  • Responsible for cleanliness of transportation vehicles used to move banquet supplies
  • May assist with cleanliness of restaurant as a whole to include vacuuming & cleaning and maintaining restaurant areas
  • Keep accurate records of which buildings require which supplies and when, as well as updated locations of such supplies
  • Coordinate schedule for set-up crew
  • Self-motivated, ability to motivate a team
8

Sales, Services & Banquet Internship Resume Examples & Samples

  • Assisting Sales or Catering & Convention Services Mangers with booking groups, weddings and events and the planning and execution of these events
  • Assisting Banquets Team with execution of the events
  • Working directly with internal Aulani support departments to plan events throughout the resort
  • Partnering closely with operational areas including Banquets, Culinary, Stewarding, Housekeeping, Entertainment and Audio Visual to create Banquet Event Orders
  • Ensure that guest expectations for set-up, service and flow of catered functions are delivered in an exceptional manner
  • Demonstrated strong organizational and time management skills with attention to detail
  • Ability to learn quickly and adapt to a fast paced environment
  • Demonstrated proficiency in Microsoft Word, PowerPoint, Outlook, and Excel
  • Prior resort operations or food and beverage experience
  • Demonstrated strong business acumen
  • Japanese speaking
  • Currently enrolled, or graduated within 6 months of the start date of this internship, in a college or university earning a degree in Hospitality or a related major
9

Banquet Service H / H Tipped Resume Examples & Samples

  • Repetitive heavy lifting, bending, pushing and pulling
  • Standing, walking, and use of a two way radio
  • Ability to follow floor diagrams
  • Bussing tables, running food, and cleaning (may get dirty)
  • Cleaning, servicing and general maintenance of banquet equipment, function rooms, and related service area
  • Servicing/freshening all meeting rooms during breaks
  • Assisting Coffee Break staff during refresh and breakdown, including clearing items
  • Exhibit a positive, friendly, and helpful attitude to guests to maintain the show quality of the Disney experience
  • The duties include greeting Guests and explaining the menu
  • Retrieve food and beverage items from kitchen and serve to Guests
  • Refill beverages
  • Restock condiments and side stations
  • Resolving Guest situations
  • Previous banquet service and setup experience
  • Previous experience working in a foods table service restaurant
  • Previous table service server experience
10

Banquet Director Resume Examples & Samples

  • Supervises and works with all catering service associates, as well as the planning merchandising and execution of the functions
  • Participates in catering sales presentations, property tours and customer meetings
  • Administers all phases of the banquet department, included, but not limited to, planning, staffing, event execution and administrative procedures
  • Plan, direcst and control premium services within the convention center to meet operating and financial goals, client objectives and customer needs
  • Responsible for developing a management team to oversee daily Catering operations
  • To ensure successful operations of catering functions including labor, cost control, preparation, transportation, setup, operation and clean-up of all levels
  • To hire, train and schedule all catering staff and managers and is actively involved in the development of existing catering staff service techniques and menu presentation
  • Must be able to manage a team, providing on-going training opportunities to enhance each Catering Manager's customer relationship skills and Catering development, and to create a positive working environment for all associates
  • Works within the guidelines of the Collective Bargaining Agreement - receives and resolves associate concerns and participates in the grievance process
  • Prior experience in high volume Catering operations i.e: Casinos, Hotels, large F&B facility Catering, and/or Convention Center
  • 5-8 years Banquet Operations experience required
  • Knowledge of and experience with selling, planning and executing special events in a high volume environment is required
  • Prior experience working in a union environment required
11

Banquet / Breakfast Server Resume Examples & Samples

  • Ensures assigned functions adhere to the 15 minute rule and setups adhere to the 24 hour rule
  • Controls costs including but not limited to Food, Liquor, Labor and associated expenses
  • Displays excellent communication/organizational skills and proven ability to work under high pressure
  • Minimum 2 years in a food and beverage service position with positive work references
  • Additional bar and setups experience - Preferred
  • Infogenesis POS, Microsoft Office Suite – Preferred
  • Must be available for early morning/ breakfast shifts
  • Must be available to work weekends
12

Banquet Set Up Resume Examples & Samples

  • Set up, stock & maintain meeting rooms
  • Clean & return all banquet equipment to proper locations
  • Must be able to read & follow instructions of Banquet event order
  • Must be able to lift 100 lbs over his head
  • Must be able to work in a fast pace & ever changing environment
13

Banquet Guest Service Manager Resume Examples & Samples

  • Demonstrate a passionate, professional commitment to the role
  • Facilitate all administrative support functions
  • Ensure the facility and support items are maintained and readily available for the team
  • Lead the cast members during all phases of the events
  • This role will have a strong partnership with the Sales & Services team as well as all support departments to ensure continuity within the organization and provide a seamless Guest experience
  • Banquet Guest Service Manager must have ability to multi-task and work well under pressure, be prepared to work a flexible schedule including holidays
  • The role will provide leadership to ensure consistent, high quality Guest service standards are maintained within the operation through coaching and accountability measures while promoting an environment that welcomes and embraces change
  • They will develop and nurture partnerships with all Clients, vendors, local restaurateurs and Resort partners to provide an excellent Guest Experience
  • This role will ensure operational compliance to WDP&R Standards and Loss Prevention Standards with adherence to State of Hawaii DBPR and WDP&R Food Safety Standards
  • The Banquet Guest Service Manager will ensure the team facilitates events in a safe manner ensuring no one gets hurt
  • This position will be a key contributor to the department meeting or exceeding financial objectives
14

Banquet Servers Resume Examples & Samples

  • Responsible for all other duties assigned by managers
  • Excellent customer service skills along with at least six months experience working on a guest service environment
  • Must be able to carry large trays weighing up to 30lbs. and stand for long periods of time
15

Banquet Set-up-summer Seasonal Resume Examples & Samples

  • Ensures that the guest experience is excellent in regards to atmosphere and service
  • Consistently adheres to the Vail Resorts Presentation Standards to be clean, neat and professional
  • Practices safe work habits in all types of duties and with all equipment
  • Minimum of 1 year experience in banquets and/or conference services. -required
  • Must be able to routinely lift up to 50 lbs. -required
  • Must be able to work weekends, holidays and evenings. –required
16

Banquet & Wedding Coordinator Resume Examples & Samples

  • Develop and execute sales and marketing plans designed to grow event business for the Golf Club
  • Maintain an accurate pipeline of prospective and enrolled business
  • Determine customer needs and expectations while making expert recommendations to maximize the customer’s experience
  • Work closely with the Executive Chef and General Manager to create effective strategies for increasing business
  • Identify new opportunities for business development designed to increase Golf Club membership and events
  • Responsible, with leadership team, for maximizing profitability by controlling costs while delivering excellent service and events
  • Responsible for the completion of function delivery sheets in an accurate and timely fashion
  • Completes forecast and actual budget function sheets, Function Summary Sheets and weekly payroll input
  • Host prospective guest while on site to learn about our Golf Club programs, amenities, services and menus
  • Approaches all encounters with guests and colleagues in a friendly, service orientated manner
  • Maintains constant communication with guest and internal partners to ensue all guest expectations are met or exceeded
  • Remains alert and response to complaints and responds appropriately to ensure guest satisfaction
  • Provides oversight and direction on event day(s)
  • Support and maintain a high level of understanding of the Golf Club, IMG Academy and IMG Performance
  • Manage time effectively, meeting personal and company goals and working effectively with other members of the team
  • Assist in preparation of forecast and actual budget function sheets
  • Assist in the day-to-day business related activities of the golf club as needed
  • Adhere to all company policies, procedures and business ethic codes
  • Bachelor’s Degree in Hospitality, Business, etc or the equivalent experience
  • Experience managing events and/or event staff
  • Experience managing payroll
  • Experience with inventory and purchasing
  • Ability to negotiate
  • Ability to work with executive leadership to deliver quality events on a consistent basis
  • Experience in sales, events, or functions
  • Proficient in PowerPoint, Excel and Word
  • Experience with fine dining establishments
17

Banquet Set Up Resume Examples & Samples

  • Background in audio visual a plus
  • Candidates should also have the ability to walk or stand for the majority of each shift, as well as lift or move up to 50 pounds
  • This position requires bending and twisting. While performing the duties of this job, the employee is exposed to outside weather conditions at times
18

Banquet Services Manager Resume Examples & Samples

  • Demonstrates service attributes in accordance with industry expectations and company standards to include
  • Preferably a graduate of Hotel and Restaurant Management
  • Should have at least 3 years experience as a Banquet Service Manager in 4-5 star hotel
19

Mgr Banquet Resume Examples & Samples

  • Departmental payroll to include banquet gratuity worksheet
  • Produce daily banquet checks based on BEO and actual consumption
  • Food and Beverage revenue forecasts
20

Banquet Event Concierge Resume Examples & Samples

  • The Banquet Event Concierge/Operations Supervisor are the point of contact on the event floor and will act as the communication hub/liason between the group and the hotel operation-handling all updates/changes/last minutes requests (to both F&B and meeting room sets)
  • This position is a critical player in the execution of an event as they work directly with the main client fulfilling any type of request or questions that may arise during the conference/meeting
  • The Banquet Event Concierge/Operations Supervisor is part of our Leadership Team and reports directly to the Senior Banquet Manager and Director of Event Operations
21

Lead Banquet House Person Resume Examples & Samples

  • Primary focus is to assist with and oversee the set-up and tear-down of various types of functions including, but not limited to, plated, buffet, breakfast, working lunches, coffee breaks, dinner, receptions and banquet bartending when required
  • Assist in conducting training for Banquet associates in the proper set-up, serving and tear-down of hotel functions
  • Facilitate pre-function meetings with the Banquet associates to review the specific needs of each group including service procedures, set-up, menus, order of service and any special requests
  • Assist the Banquet Leaders with inventories, maintenance of storage areas, ensuring safe keeping of supplies and provide input for development reviews
  • May occasionally provide assistance with scheduling and assigning duties to Banquet associates
  • Ensure all set-up and closing duties are completed as assigned
  • Assist the Banquet team in duties outside of the regular House Person responsibilities, such as serving or stocking the bar
  • Respond quickly to and follow up with guest requests in a professional manner, always keeping our approach to exceptional service top of mind
  • Ensures a professional image at all times through appearance, dress and attitude
  • In all aspects of the role, leads by example and follows company policies and procedures. Works with Banquet Leaders to ensure all associates are following company policies and procedures
  • Maintain a favourable working relationship with fellow associates in Banquets and the Kitchen, as well as with colleagues throughout the hotel/company
  • Other duties as assigned by Banquet Leaders or Hotel Leadership Team
  • Basic reading, writing and math skills and one year experience in a hotel banquet department. Understands and comprehends English
  • Demonstrated exceptional guest/customer service skills with a passion for anticipating and exceeding guest expectations
  • Must have valid Smart Serve certification
  • Exceptional interpersonal skills to enhance both the presentation and service standards throughout the function
22

Associate Director of Banquet Operations Resume Examples & Samples

  • At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree
  • Strong knowledge of service standards, and different service types (French, Russian, etc.)
  • Knowledge of food and beverage preparation techniques, health department rules
23

Franchised Banquet Event Operations Manager Resume Examples & Samples

  • Effective sales skills to up-sell products and services
  • Knowledge of menu planning, food presentation, and banquet and event service operations
  • Broad understanding of facility management (sanitation, maintenance and operations)
  • Knowledge of overall hotel operations as they affect department
  • Strong communication skills (verbal, listening, writing)
  • Effective coaching and development skills
  • Strong problem-solving skills
  • Good training/facilitator skills
  • Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA)
24

Banquet Operations Associate Resume Examples & Samples

  • The Event Operations Associate is responsible for day to day support of all events at St Pancras, from VIP clients to entire hotel buy-outs!
  • You would be working in an intriguing event space, including Europe's first Ladies Smoking Room
  • The Event Operations Associate is responsible for delivering five star service, anticipating guest and client needs and upholding our brand and hotel philosophies
  • Previous experience in Event Operations is desirable
  • Demonstrable skills in hospitality
25

Banquet Set-up Lead Resume Examples & Samples

  • Ensure all set-ups are according to Company and guest standards
  • Greet guest/client before event and provide clear instructions on how to operate equipment
  • Look for opportunities to enhance client’s event. Follow through on all client requests
  • Ensure all inventory is in good working order and rental condition
  • Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and/or damage
  • Ensure any lost, stolen or damaged equipment is immediately reported to the Director
  • Continually work toward updating and improving technical skills
  • Provide continued communication with client to ensure success of all events
  • Maintain accurate client event information into the Company’s business system
  • Review invoice with client and obtain client’s signature on invoice
  • Make sure all Company occupied areas are clean, organized, and up to Company’s standards
  • Comply with all Company policies and procedures
26

Assistant Director of Banquet Resume Examples & Samples

  • Coach and train the Banquet leadership team in all aspects of the department
  • Ensure all financial reporting is maintained and accurate billing for each banquetmeeting is recorded
  • University/College degree in a related discipline preferred
27

Banquet Set-up Attendant Resume Examples & Samples

  • Assists in the set up and break down of meetings, conventions and banquet events and customer needs
  • Must be able to set meeting rooms in accordance to Banquet Event Orders
  • Must be able to lift and pull up to 50lbs (Tables and Chairs)
  • Removes debris from public areas, stores all banquet furniture and equipment
  • Cooperates closely with servers to meet and exceed guest’s expectations
  • Food Handler’s Permit Required
28

Banquet Production Resume Examples & Samples

  • Prepare banquet menu items according to recipes and quality standards
  • Chop, slice, dice, and cut food items in preparation for cooking
  • Stock food items as needed
  • Clean and maintain kitchen and food prep equipment
  • Maintain proper sanitation controls of products
  • Greet customers positively, treating each person as an individual and in a professional manner
  • Demonstrate skill in dealing with customer complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the customer’s goodwill
  • Understand the goals and vision of the organization, and demonstrates commitment to those goals in terms of individual and team performance
  • Complete other duties as assignment
  • ·Six months related experience required
29

Banquet Set Up Person Resume Examples & Samples

  • Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or guest
  • Assure all tables are clean and properly and safely set
  • Assure all audio and visual equipment is properly set
  • Enforce all Liquor laws and regulations
  • Ensure quality service standards are followed and cost controls are adhered to
  • Set up all banquet and room stations according to checklist
  • Know the menu and answer questions regarding food preparation
  • Anticipate guest needs and respond to any requests, or place guest in contact with an appropriate person for assistance
  • Perform breakdown of used place settings and utensils and transport to dishroom
  • Be familiar with the safe handling of cleaning products and equipment and supplies, and Banquet equipment and stores
  • Assist banquet and bar service as needed
  • Ability to follow all policies and procedures including but not limited to attendance, appearance, safety, and security policies
  • Must be able to work flexible hours including evenings, weekends, holidays
  • Must successfully complete a TiPS class within 45 days of hire
  • Organized with a fine attention to detail and the ability to look / plan ahead
  • Ability to work at a fast pace with a sense of urgency
  • Excellent Guest service skills; outgoing personality and demonstrate friendliness and enthusiasm
  • High School Diploma with one year Guest service experience desired
30

Banquet Mgr Resume Examples & Samples

  • Responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service
  • Hires, trains, motivates, evaluates, and supervises staff in order to ensure that employees receive adequate guidance and resources to accomplish established objectives; prepares schedules to ensure appropriate staffing levels
  • Opens and closes work area at scheduled times, ensuring full preparation for operation/function, as well as ensuring cleanliness and security of company assets
  • Ensures fulfillment of contractual obligation with clients
  • Excellent customer relations skills
  • Knowledge of wines and alcoholic beverages
  • Demonstrated knowledge of table side service
  • Working knowledge of all types of banquet room set-ups
31

Banquet Set Up Person Resume Examples & Samples

  • Ability to inspect and maintain areas for which one is responsible
  • Ability to communicate effectively in English with customers and all levels of employees
  • Ability to multitask effectively
32

Banquet Set-up Lead Resume Examples & Samples

  • Pre-shifts with fellow staff and management for every function
  • To ensure superior service and sanitation standards, all table top utensils and banquet equipment must be detailed and presentable prior to every function
  • Adhere to employee standards and company uniform/grooming policies
  • Inspect back aisle and store rooms for cleanliness and organization
  • Monthly inventory of all Banquet equipment
  • Maintain a clean, safe and environmentally responsible work environment
  • Comprehend reading materials
  • Speak, read and write English
  • Must be able to interact with co-workers and have a sense of TEAM
33

Banquet House Attendant Resume Examples & Samples

  • Sets up tables, chairs, dance floors, staging, linens and assist with tabletop setup as directed
  • Ensures line by line delivery on Banquet Event Order requirements
  • Maintains cleanliness of banquet space
  • Safeguards assets and maintains all banquet equipment
  • Actively furthers relationships with On-Site clients and enhances Meeting planner Satisfaction
  • Follows service essentials at all times
  • Partners with AV vendors to ensure seamless delivery and set-up
  • Handles all guest enquiries
  • Experience in a luxury property helpful
34

Banquet Attendant Resume Examples & Samples

  • Responsible service of alcohol
  • Assist with set up and tear down of tables and chairs as needed
  • Have full knowledge of all menu items being served
  • 1 year experience in Food and Beverage preferably at a luxury property
35

Bartender / Banquet Houseman Resume Examples & Samples

  • Develops and implements business strategies for department
  • Monitors status regularly and adjusts strategies as appropriate
  • Develops and implements strategies for the assigned Food &
36

Banquet House Attendant Resume Examples & Samples

  • Must have flexible availability to work all shifts; including weekends and holidays
  • Must have the ability to lift 70-100 lbs
  • Ability to follow detailed instructions regarding room set-up
37

Convention / Banquet Set Up Supervisor Resume Examples & Samples

  • Coordinates the set-up and break down of conventions, meetings and banquets in the convention area
  • Maintains rapport with client and convention/services managers to ensure client satisfaction
  • Ensures proper and accurate set ups for all events
  • Ability to follow directions effectively, effective listening skills, strong judgment skills and excellent organizational skills to function effectively under time constraints and within established deadlines
38

Banquet Setup Lead Resume Examples & Samples

  • Executing room sets and turns
  • Daily work assignments for the team
  • Working closely with group contacts
  • Checking room sets for accuracy
  • Checking cleaning responsibilities have been completed
  • Maintaining compliance with the fire code
  • Must have 1-2 years related experience
  • Must be able to handle rigorous manual labor continuously and work 8+hrs day
  • Ability to perform work accurately and thoroughly
  • Possessing the trait of being organized or following a systematic method of performing a task
  • Ability to communicate effectively with others using the spoken word
  • Ability to pay attention to the minute details of a project or task
  • Ability to work at a sustained pace and produce quality work
39

Server, Banquet Resume Examples & Samples

  • Attend to guest needs, feedback and on site request in a courteous and helpful manner
  • Set up and dismantle function rooms including table setting according to established standards
  • Minimum qualification GCE “N” Level
  • Basic command of English
40

Banquet Resume Examples & Samples

  • Determines assigned function and checks BEO to find out what type of beverage service is ordered
  • Sets up portable bar with all the appropriate items: garnishes, glassware, ice, all liquor requested for function, mixes, straws, napkins, etc
  • Pulls and sets up wine and champagne service for banquet servers for meal functions
  • Knows drink recipes, prices, types of beverages available
  • Prepares drinks in proper glassware, using the correct ingredient, in proper portion, garnishes
  • Host bar- measures all drinks using a shot glass and encourages sales to patrons of the function
  • Checks identification where appropriate
  • Ensures that the guest enjoys the drinks being prepared
  • Properly records all spoilage, breakage, or spillage
  • After function, breaks down the portable bar, returns the liquor to secured location
  • Returns dirty dishes and glassware to dish line, returns extra napkins, straws and date and store garnishes
  • Is responsible for ensuring all bar billing is accurate and all money drops are done at the end of the shift
  • Knows service details of wine, champagne, special cocktails etc
  • Is aware of, adheres to, local liquor laws and regulations
41

Banquet Event Manager Resume Examples & Samples

  • Has a minimum one year experience working in a similar capacity
  • Is service-oriented, willing to go the “Extra Mile” in order to exceed guests’expectations
  • Is a strong team player and contributes to ensure the smooth operations of all banquet events and functions in the Hotel
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Banquet Service Manager Resume Examples & Samples

  • To be in charge for all banquet equipment in terms of storage and repairs and maintenance
  • To be in charge of annual repairs and maintenance program of all banquet function rooms, and also the cleanliness of the surrounding areas
  • To keep abreast of all changes and/or cancellations of all functions and updates the banquet operation of all these changes
  • To be in charge of all function setups and ensure that instructions are carried out according to the function orders
  • To ensure that all setups are ready at least one hour before the stipulated times
  • To take care of all VIP functions
  • To introduce himself to the person in charge of the function
  • To brief team member at the time they are scheduled on special notes of service and food items
  • To oversee all food and beverage preparation and their presentation and service according to pre-set standards of service
  • To ensure that all functions are properly billed and signed by the guests
  • To ensure training and supervision of new team member as well as retraining of the present team member
  • To be in charge of the quarterly team member evaluations and the discipline of the banquet team member
  • To keep an open communication between all departments and banquet
  • To control cost of the department
  • To liaise with Chef regarding menus and setups
  • To acquire casual labour and get approval from Director of Food and Beverage
  • To attend daily briefing and Food and Beverage meeting
  • To liaise with other departments in regard to such event
  • To trace all event history and guest history
  • To carry out any duties as and when required by the Director of Food and Beverage
  • Hotel school graduated
  • Mature, pleasant and well groomed
  • Ability to communicate in English fluently
  • Can work under extreme pressure
  • Can work independently
  • At least 7 years’ experience in a well-established hotel in managerial position
  • Holding a similar position in a well established hotel for at least 3 years
  • Knowledge of all F&B operation aspects both in Western and Chinese cuisine
  • Pre-opening hotel experience is preferred
  • Degree in relevant area
43

Banquet & Hilton Meetings Supervisor Resume Examples & Samples

  • Maintain exceptional levels of customer service and ensure compliance of brand standards
  • Supervises Housemen to ensure consistency throughout the set up and breakdown
  • Assists with set up, breakdown and clean-up of function rooms and proper storage of equipment
  • Assists with the planning, organizing and execution of all banquet functions
  • Oversee each shift providing instructions of room set up and client requirements including review of event orders, resumes and files
  • Supervise the set-up of function rooms to include placement of linens, silver, china and glassware according to event order specifications. Visually inspect functions rooms and equipment prior to functions for cleanliness, proper inventory and set up
  • Speak at roll call meetings prior to events to inform staff about event particulars and expectations
  • Check staff attendance according to schedules, adjust and reassign server stations as necessary in order to provide quality service during functions
  • Train and instruct personnel on work assignments, new procedures, setups and breakdowns
  • Greet clients in charge and respond to requests
  • Supervise F&B service to ensure consistency throughout the banquet
  • Verbally communicate, in a calm, positive demeanour, during the course of the function with the kitchen, service, beverage, convention services and engineering staffs, as well as the guest host to ensure timely execution of events, quality service and adherence to all applicable health and safety regulations and Hilton standards
  • Prepare banquet check for guest signature
  • Attend meetings such as menu meetings, staff meetings, pre-conference meetings with clients
  • Assist housemen and servers with the execution of events according to the event order and Hilton quality standards
  • Supervises all assigned side work to include replenishing condiments and restocking banquet cabinet supplies
  • Supervises general cleaning tasks using standard hotel products as assigned to adhere to health standards
  • Strong knowledge of hotel/leisure/service sector
  • Record of success in Conference & Beverage, specifically the ability to deliver profit, control costs and building customer loyalty
  • Exceptional communication and strong organizational skills
  • Ability to make quick and accurate decisions
  • Ability to read, write and speak the Spanish and English language fluently to interact with clients and staff
  • F&B operations experience in a managerial position in hotel/events centre or similar
  • Degree or diploma in Hotel Management or similar
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Asst Banquet Set-up Manager Resume Examples & Samples

  • Must be able to work a flexible shift including overnights, weekends, and holidays
  • Must have refined verbal and written communication skills,
  • Must be willing to work in a fast paced environment
  • Prior Banquets/Convention Service experience required
45

Banquet Setup Supervisor Resume Examples & Samples

  • Experience in supervising setup of large events
  • Experience working within higher education
  • Organized and able to manage multiple events with multiple deadlines
  • Able to suggest effective ways to improve event processes
  • Able to quickly and effectively meet the needs of customers who use the CU Denver South location for their events
  • Able to work independently in ambiguous situations with little direction
  • Able to be resourceful and utilize available resources in order to appropriately assist event attendees
  • Must be able to analyze and stay within outlined labor and equipment budgets
  • Excellent supervisory skills and the willingness to stretch those skills
46

Banquet Function Coordinator Resume Examples & Samples

  • Prepare daily/weekly Banquet Event Order and change log and sort out according to sequence
  • Review daily event and prepare signages for all events as well as updating electronic signages
  • Maintain inventory of materials for day to day operations usage
  • Provide administration support internally and to all customers
  • Minimum qualification GCE “O” Level
  • A good team player who is able to work independently in a highly pressurising and fast paced environment
47

Banquet Set Up Resume Examples & Samples

  • Setting Banquet rooms as per diagrams and BEOs
  • Inspect rooms to make sure rooms are clean before and after functions
  • Maintain clean equipment
  • Place water, candy and amenities in meeting rooms
  • Refreshing meeting rooms
48

Banquet Operations Manager Resume Examples & Samples

  • Minimum 2 years' experience in the similar role in a 5* Hotel
  • Diploma or Degree in Hospitality Management
  • Excellent communication skills in English both written and verbal with being quality oriented and focus on details
  • Excellent people management skills
49

Banquet Office Coordinator Resume Examples & Samples

  • Verify that previous day’s postings are all complete and correct (this includes bars, consumption sheets, amounts, covers and gratuities)
  • Organize daily postings
  • Throughout shift ensure that any last minute postings (pink BEOs, additions as requested by Conf. Managers etc.) for that day are accounted for
  • Review BEOs and clarify any potential problematic postings
  • Perform adjustments as requested by Accounting department
  • After adjustments, ensure that gratuities are adjusted (if after pay period, let payroll and office manager know) and receipts are stapled (Catering and Night audit to the front of packets with a note stating the date to which applies and to Banquet copy of the date to which the adjustment applies)
  • Perform daily postings
  • Ensuring that all covers are posted per correct meal period
  • Ensuring that all receipts are attached to Banquet, Catering and Night Audit packets
  • Ensuring that all gratuities are correct and entered immediately after posting
  • Posting all breakfasts, breaks, lunches, dinners, receptions and bars
  • Print previous day’s gratuity sheets and post for servers and bartenders
  • Ensure all paperwork is organized and easily accessed by dept. managers
  • Light administrative duties such as filing, phone calls etc
  • Daily printing of all buffet tags necessary for next day operations
  • Read function logs to ensure all increases and additional items are posted
  • Ensure that any discrepancies from daily report are corrected and followed up on the next day
  • Any other tasks as requested by Office Manager/Director of Banquets/Assistant Director of Banquets
  • Must be flexible to work varied night shifts and schedule days off depending on business levels
  • Solid knowledge of Accounting Procedures
  • Strong computer skills, Microsoft Word, Microsoft Excel
  • Professional manner and outgoing personality
  • Strong financial and math skills
50

Banquet Associate Resume Examples & Samples

  • Innovative, Pro-active and Reliable
  • Highly motivated with a Positive Attitude
  • Responsible
  • Cocktail, Whisky and Wine Knowledge
51

Ski Season Banquet Servers Resume Examples & Samples

  • Ensure that tables and side stands are kept stocked, tidy and clean
  • Consistently upsell food, beverage and promotional items to guests
  • Receive and deliver food and beverage orders and collect payment
52

Banquet House Attendant Resume Examples & Samples

  • Stock banquet equipment and supplies ensuring that it is in good condition
  • High school education equivalent experience
  • Minimum one year related work experience
53

Senior Server, Banquet Resume Examples & Samples

  • Executes day-to-day operation of the service team
  • Assists the Banquet Manger with training and development of all service colleagues
  • Organizes and oversees the execution of all functions
  • Serves in banquet functions as required
  • Leads and supervises Banquet Service Attendants within budgeted guidelines
  • Leads and coaches colleagues by maintaining a high level of departmental morale
  • Conducts frequent inspections of banquet facilities and equipment, reporting any shortages or deficiencies
  • Maintains and ensures all function information is kept up to date with respect to changes or revisions
  • Assists in completing monthly inventory
  • Is consistently visible on the banquet floor to assist guests and colleagues
  • Ensures all work areas are maintained in a clean and safe manner free from all potential hazards
  • Maintains all banquet facilities, storage areas and banquet equipment in an orderly and safe manner
  • Attends shift briefing and completes Banquet standard of the day
  • Must possess outstanding guest service skills with professional presentation
  • Must have a demonstrated ability to lead and guide colleagues in a positive manner
  • Demonstrated initiative to make sound decisions that reflect the betterment of the department and/or hotel
  • Previous banquet experience preferred
  • Previous leadership experience is an asset
  • Must be physically fit in order to lift items weighing up to 10 kg
54

Banquet Event Bartender Resume Examples & Samples

  • Accurate cash/credit card sales and cash handling
  • Set-up and break-down of bar equipment
  • Responsibly serve and/or sell alcoholic and non-alcoholic beverages per aramark standards
  • Inventory all stand sheet items prior to and at the end of each event and initial all bar paperwork
55

Assistant Banquet Operations Manager Resume Examples & Samples

  • Monitors the productivity levels of each banquet service colleagues and extends assistance to anyone requiring guidance during functions
  • Attends and acts on the different guest requests and queries
  • Ensures that the highest quality standards in banquet operation are followed in accordance with the hotel service procedures. Secures delivery of professional service to all guests at all times
  • Coordinates with Banquet Supervisors, Team Members and other departments involved in the preparation for the different functions to determine whether all necessary arrangements have been made
  • Follows up on requirements of functions and ensures these are carried out to the last detail
  • Coordinates with the Account Executives, Kitchen and Main Bar with regard to changes in last minute functions
  • Welcomes and bids farewell to all guests or group organizers
  • Performs other duties that may be assigned from time to time by immediate supervisors
  • Maintains colleagues’ attendance records, changes of status and evaluates his/her colleagues periodically as per policy
  • Schedules colleagues duty according to forecasts
  • Ensures enough colleagues to cover big events by requesting extra colleagues (in-house/outside)
  • Posts revenues in Micros and follow billing instructions as per function sheet
  • Plans events set-up in advance as per function sheet
  • Represents the department at scheduled F&B and E&B meetings
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Franchised Banquet Setup Resume Examples & Samples

  • Transports and sets up banquet tables, chairs and equipment according to Event Order diagrams and/or specifications. Breaks down tables, chairs and equipment for return to storage
  • Maintains cleanliness and organization of Banquet Storage units. Maintains cleanliness and excellent condition of equipment and work area
  • Sets up all banquet function table linens. Obtains required linens and table skirting from linen supply room; uses table cloths and table skirts to cover tables properly. Maintains the organization of linen storage room
  • Clears, sorts, and prepares dirty china, glassware, silverware and service equipment for washing after end of banquet food service function
  • Gathers and presorts soiled linens and table skirts before transporting them to the laundry
  • Displays excellent customer relation skills and takes initiative to greet guests in a friendly manner
  • Maintain clean and orderly Banquet serving stations and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • All other duties as needed and or assigned
  • Be able to stand continuously up to 8 hours per shift and lift and carry tables, chairs, equipment and food service trays up to 35+ lbs without any assistance
  • Be able to safely move and set up banquet tables, chairs and equipment
  • Be able to stand, stoop and bend repetitively during entire shift
  • Be able to work flexible schedule to include weekends and holidays
57

Banquet & Premium Service Manager Resume Examples & Samples

  • Plan, direct and control premium services within the Santa Clara Convention Center facility to meet operating and financial goals, client objectives and customer needs
  • Premium services at the Santa Clara Convention Center include premium banquets, catering, concessions, business conventions, trade shows, customized parties, etc
  • Familiarity with a union environment a plus
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Franchised Banquet Set Up Resume Examples & Samples

  • To set up all meetings, meal functions and audio visual equipment in accordance with hotel and company policies. To facilitate all customer requests in a timely and courteous manner
  • Completes all work assignments and follows all instructions directed by supervisor or shift leader
  • Ensures all water, amenities, audio-visual and breaks are in room at least 15 minutes prior to start of meeting
  • Complies with all customer needs for additional equipment and supplies and conveys the additional charge to the guest. Notifies supervisor to add to the guest check
  • Displays good customer relation skills. Takes initiative to greet guests in a friendly manner
  • Sets up and cleans all meeting and meal function rooms in accordance with company and hotel specifications
  • Freshens all meeting rooms during meal breaks by replacing ashtrays, changing cloths if necessary, refilling candy jars, replacing water glasses, refilling water pitchers, and removing garbage from meeting areas and break tables
  • Assists with meal service and breakdown as needed. Assists in getting banquet guest checks signed and turned in to the front office for proper posting
  • Follows all energy conservation guidelines as well as safety procedures
  • Carry out specific oral or written instructions, frequently following a simple routine
  • Do the same task over and over frequently in the same way
  • Prior F&B experience preferred
59

Banquet / Stewarding Supervisor Resume Examples & Samples

  • Minimum of 1year’s F&B supervisory experience preferred
  • Ideal applicant should have strong organizational skills, ability to work a flexible work schedule (including evenings, weekends and holidays)
  • A team player and a dynamic leader
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Asst Banquet Operations Manager Resume Examples & Samples

  • To be responsible for the Meetings & Events operational aspects right from the start to the end of events
  • To ensure that the Meetings & Events operation is managed efficiently according to the established concept statements
  • To be responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
  • To monitor food and beverage quality before the start of each event
  • To inspect and oversee the cleanliness and maintenance of all function spaces, business centre, public areas, and service areas on all M&E levels
  • To conduct show rounds of venues with corporate and key accounts
  • To obtain post event feed back and suggestions from M&E guests
61

Manager Banquet Resume Examples & Samples

  • Manages the Banquet team to include efficient staffing, employee development and training, performance management and policy enforcement
  • Manages and monitors fiscal budget, operations of assigned departments and marketing strategies to produce both short and long term profitability for MGM Grand
  • Stays up to date on current production trends and service techniques
  • Provides input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure MGM Grand’s competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment
  • Receives BEO sheets from Catering department to determine the amount of business, workload duties and scheduling
  • Meets with function contacts to determine last minute changes and to discuss details of the event
  • Orders and ensures all materials are available for events. Accounts for all food, beverage, labor and material equipment used
  • Must possess high school diploma or equivalent. Two years college education within a related field preferred
  • Four years of food service management experience as a Restaurant and or Banquet Manager, Assistant Manager or Supervisor
  • Strong knowledge of purchasing, inventory controls, supplies and equipment
  • Strong financial management skills
  • Proficient knowledge of Microsoft Office to include Word, Excel, Access and Power Point and Microsoft Project. Proficiency testing will be required
  • Strong problem solving, analytical and listening skills
  • Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting
  • Ability to work a flexible schedule including extended hours, weekends, and holidays
62

Banquet Apprentice Bartender Resume Examples & Samples

  • Cleans all equipment, tools, and supplies; polishes glassware; and ensures equipment is in good working order
  • Computer Skills: The ability and willingness to learn how to operate the cash register and all point of sale (POS) devices
  • Physical Strength: The ability to lift, push, pull, or carry objects using hands, arms, back, stomach, shoulders, legs, or a combination of these muscle groups
63

Banquet Set Up Lead Position Resume Examples & Samples

  • 2 years experience as Conference Service Houseman
  • Knowledge of all styles of room set-ups, standard equipment involved and proper handling of such
  • Work cohesively with co-workers as part of a team
64

Banquet Set-up Attendant Resume Examples & Samples

  • Understand Banquet Event Orders to safely, efficiently set up and break down events using in-room clearing and aisle tray breakdown buffet procedures
  • Help Lead Banquet Server set up and break down buffet or other special food service tables and equipment
  • Efficiently complete prep and side work to enable focused guest care and maintain an orderly, clean station during events
  • Provide friendly, professional guest service with genuine care. Be familiar with menu offerings in order to entice guests with its ingredients and preparations
  • Respond promptly, courteously and effectively to guest inquiries, requests, and concerns. Know when to alert a manager, should the need arise
65

Banquet Attendant Resume Examples & Samples

  • Assist with set-up of tables, linens, chairs, etc, for full service of banquet events. Examples: laying table linens, setting china and silverware, filling water pitchers and brewing coffee
  • Responsible for preparing any items that will be present on the tables when guest enter, including salt and pepper, sugar bowls, rolls and butter and salad dressings. Setting decorations centerpieces, lighting candles and overall setup of the table
  • Maintain back of house, front of the house and side work duties for the overall productivity of banquet events, outstanding organizational and time management skills , ability to work independently
  • Seek council from management when needed
  • Being able to follow directions efficiently and meeting the physical demands of the job
  • Varying schedule to include evenings, holidays and extended hours as business dictates
66

Night Banquet Setup Resume Examples & Samples

  • Setting up of tables, chairs, and food buffets
  • Assist with the on going cleaning of the Conference Center including vacuuming, shoveling snow, and cleaning up rooms after guests leave
  • Must be able to work well in a team environment and with different cultures
  • Prior waitstaff or guest services is a plus
  • Employee must have a flexible schedule including weekends and holidays and be able to work a 2pm shift
67

Banquet Set Up Person Resume Examples & Samples

  • Greet guests with a smile and pleasant disposition
  • Responsible for checking Banquet Event Order (BEO), for proper room set-up and any special instructions
  • Doing opening and closing side work
  • Interact in a professional manner with immediate team members and other department team members
  • One (1) to Two (2) years experience as a server in a fine dining establishment
  • Knowledge of wines and alcohol terminology
  • Outgoing personality with interest in a guest hospitality
  • Exceptional work habits
  • Able to communicate well
  • Can lift between 50 & 100 pounds
  • Must be able to work a flexible schedule A.M. & P.M
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Banquet Setup Attendant Resume Examples & Samples

  • Ability to use all equipment associated with the position, including Chafing dishes, hot boxes, various tables, chairs, staging, dance floor, podiums, trash cans, etc
  • Experience carrying large trays with ten covers
  • Knowledge of setting up an event by following a BEO
69

Banquet Cashier Resume Examples & Samples

  • Receive and process all cash and credit card transactions from guests in an efficient and accurate manner
  • Balance the point of sale system at end of shift
  • Have full knowledge of all menu items and pricing
70

Banquet Set Up Resume Examples & Samples

  • Principle duties and responsibilities (Essential Functions) include
  • Ability to handle cash, vouchers, coupons, and credit cards as needed
  • Carrying trays
  • Employee Referral Program
71

Asst Banquet Operations Manager Resume Examples & Samples

  • Propose ideas to build the range and quality of Conference and Banquet
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Recruit, manage, train and develop the Front Office team
  • Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
  • Conference and Banquet Operations experience in a managerial position in hotel/Events Centre
72

Franchised Banquet Director Resume Examples & Samples

  • Direct and manage all activity related to the Banquet department, ensuring all service standards are followed
  • Ensure all functions maintain a first class and positive visual impact; including ambiance, décor and service delivery
  • Attend pre-conference meetings with clients to confirm all relevant details are communicated
  • Balance operational, administrative and associate needs
73

Banquet Set Up Supervisor Resume Examples & Samples

  • Conducts daily pre and post shift meetings with staff
  • Promotes and maintains a safe working environment
  • Assists with planning daily shift assignments
  • Checks all completed work assignments
  • Checks rooms for set up accuracy and cleanliness
  • Monitors heart of house for organization and cleanliness
  • Performs duties of Housemen when necessary
  • Disciplines staff accordingly
  • Ensures smooth running of day to day operations
  • Signs off on changes to schedule and communicates these changes to management
  • Holds Housemen to reasonable time expectations
  • Maintains cleanliness of organization of both front and back of the house and storage areas
  • Communicates with incoming and outgoing supervisor for necessary pass on notes
  • Walks all rooms from one end to the other with the outgoing supervisor, if possible
  • Checks for posting to ensure that correct group posting is in place
  • Report all repair needs to Logistics Supervisor / Engineering
  • Adhere to Fairmont Scottsdale Princess Grooming Guidelines
  • Upbeat & positive attitude required
74

Banquet Set-up Hilton Tapatio Resume Examples & Samples

  • Must have current AZ Driver’s License
  • Must be able to obtain State Food handlers card/certification within 30 days from first day of work
  • This position requires the ability to do heavy lifting
  • Must be able to read banquet event orders, and have good communication skills,
  • Set up tables and chairs to meet the function specifications
  • Properly clean meeting space at beginning, during, and end of events, including not limited vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events
  • Completes assigned side work to include cleaning meeting space and storage space, that adhere to standard hotel products as assigned to adhere to health standards
  • Attends all mandatory meetings, as well as trainings provided by the hotel
  • Completes other duties as assigned by supervisor
  • Must posses strong organizational skills
  • Ability to work in outdoor areas
  • Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism
75

Banquet Set-up Person Resume Examples & Samples

  • Transfer supplies and equipment between storage and work areas
  • Keep Banquet storeroom clean and organized
  • Notify guests and employees of safety hazards by placing proper signage in appropriate areas
  • Ensure each function is set-up to exact specifications as outlined by the BEO
  • Maintain proper uniform and nametag at all times
76

Banquet Office Supervisor Resume Examples & Samples

  • Supervise, support and assist the concierges. Oversight of Concierges Scheduling
  • Process availability and requests off sheets, and manage vacation/sick/Time off forms
  • Maintain operational boards daily
  • Liaise between servers/housemen and managers
  • Track budgeted expenses and enter all department purchase orders
  • Monitor HotSOS progress and follow up on submitted work orders
  • Maintain the maintenance and cleaning schedule for the meeting rooms and pre function space carpet cleaning, painting, etc…
  • Administrative support to the Banquet Director and Director of Resort Operations/Food and Beverage
  • Receive and communicate changes, pop ups, and corrections in support to the Captains/Managers
  • Stay up to date on all current policies and attend Terranea In-House Meetings, Safety Committee, 10-Day etc
  • Utilize departmental communications. This includes following proper procedures for radio, paging, cellular phone and office phone use
  • Read, process, and file banquet event orders, resumes, and AV material on a daily basis
  • Assist Clients with faxes, copying, computer needs, internet access, and shipping needs
  • Complete Business Center billing correctly
  • Follow all Resort and Department guidelines
  • Act as liaison between the guest and the hotel in orchestrating a successful guest experience while displaying a professional attitude and welcoming personality
  • Assist all guests with any business center requests
  • Assist Director of Banquets and Banquet Managers with any administrative needs
  • Maintain hotel standards required regarding the business center, hotel or food & beverage
  • Take ownership of the floor ensuring that all guests have an exceptional experience
  • Utilizing the BEO's, check all meeting space in use that day to ensure the room is set per the guest's specifications. This inspection includes cleanliness and overall appearance
  • Ensure all rooms have the appropriate door signage and lobby has correct room postings. Take action where needed
  • Report any deficiencies to the Director of Banquets
  • Assist the guest with any challenges that may arise
  • Assist the guests with any requests they may have
  • Contact the appropriate hotel department and follow up to ensure the challenge is resolved
  • Communicate any changes to the appropriate hotel department, such as lunch requests, room set-ups, meeting times
  • Assist the Director of Banquets with BEO's, resumes, welcome packets, amenity forms and site visits
  • Assist guest with computer needs, nametags, table tents, conference dining table tags, and menu description cards
  • Assist with pre-scheduling, equipment pull sheets, banquet checks, associates requests, and any other day to day tasks
  • Ensure all copier, fax machines, and computers for the business center are in good working order
  • Prepare monthly PO for all business center and meeting toolbox needs
  • Other duties as assigned by the Director of Banquets and/or Banquet Managers
77

Banquet Setup Resume Examples & Samples

  • Provide prompt, accurate, professional, and friendly food and beverage service
  • Setup and break down of event and conference services to hotel and conference guests
  • Uphold strict Breckenridge Hospitality and Hilton Brand Standards
  • Perform daily functions of conference setups including setting conference rooms, posting signs, refreshes, teardowns, vacuuming, and assorted cleaning while assisting coworkers internally and externally
  • Ensure assigned responsibilities adhere to the 24 hour setup rule
  • Maintain linen, inventories, and equipment to par levels
  • Maintain all work areas in a neat and orderly manner at all times
  • Check banquet area before, during, and after shift for proper set up and cleanliness
  • Follows established checklists for opening & closing duties, responsible for security of meeting rooms
  • Available for Banquet event meeting, pre cons and post cons, Food and beverage meetings
  • Greets all guests in a courteous and professional manner. Handles multiple guests efficiently
  • Ensure all BEO's are followed and serviced in a timely manner
  • Follow all appropriate regulations for Food Service, Safety & Sanitation, MSDS, TIPS (alcohol service), Fire, Equipment, and Chemical Management
  • Display excellent communication/organizational skills especially under high pressure
  • May be required to assist any other resort or F&B department, including serving and bar
  • High School Diploma or GED - required
  • Must be able to move heavy banquet equipment and furniture for long periods of time - required
  • Minimum 1 year in a food and beverage service/setup position - preferred
  • Conference/banquet/high volume F&B experience - preferred
  • Hospitality experience - preferred
  • Must be willing to work a flexible schedule including
78

Banquet Detailing Specialist Resume Examples & Samples

  • Maintain the cleanliness of banquet rooms, hallways, storage and service areas
  • Organization & cleaning of both front & back of house and storage areas
  • Cleaning & detailing of meeting rooms
  • To ensure that all specified tasks are cleaned and presented within the allocated time frame, to the standard required by the Banquets Manager
  • Follow all policies, procedures and service standards
79

Banquet Setup Resume Examples & Samples

  • Effectively assist food and beverage service, guest attention, and overall logistics of banquet events by way of set-up, clear communication and teamwork, while maintaining the company’s standard for excellence, resulting in the overall success of banquet events
  • Uphold the highest level of customer service
  • Maintain a friendly and approachable attitude towards guests and staff
  • Maintain a professional appearance and mannerism
  • Assist with set-up of tables, linens, chairs, etc. for full service of banquet events
  • Provide excellent food and beverage service for banquet events
  • Maintain back of the house, front of the house and side work duties for overall productivity of banquet events
  • Maintain positive and professional attitude
  • Complete all other assigned duties when necessary
  • Follow Health and Safety practices at all times
  • 1 to 2 years
80

Banquet House Attendant Resume Examples & Samples

  • Set-up, breakdown, and clean tables, chairs, buffets. skirting,. and props as specified by the banquet event order
  • Stock linen, china, silver and glassware and supplies for service ensuring that all are in good condition
  • Retrieve meeting materials, props, crates and boxes from the hotel's receiving area and store them safely and securely
81

Banquet Set-up Attendant Resume Examples & Samples

  • Providing food and beverage service to guests in the restaurant
  • Setting tables, prepare order for presentation to guest, serving food, coffee, water and other beverages, refilling beverages as needed
  • Clearing tables thoughout the dining experience using proper methods for removing dishes, glassware and silverware
  • Cooperating closely with other servers to meet and exceed guest’s expectations
  • Assisting in the set up and break down of meetings, conventions and banquet events and customer needs
  • Setting up furniture, seating and equipment according to event orders
  • Removing debris from public areas, store all banquet furniture and equipment
  • Be able pass background check and drug test
  • Have or be able to obtain a Food Handler’s Permit
  • Have great customer service skills
  • Food and Beverage experience is preferred
82

Banquet Director Resume Examples & Samples

  • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees
  • Oversee all aspects of the daily operation of the hotel’s banquet operation
  • Requisition liquor, etc. for banquet bars
83

Banquet Servers Resume Examples & Samples

  • Filling water and beverage glasses
  • Serving meals
  • No Experience Required!!!
  • Strong Customer Service Focus
  • Professional Appearance/Grooming
  • Demonstrated Dependability
84

Hilton Milwaukee Banquet Coffee Break Attendant Resume Examples & Samples

  • Set up and break down refreshment break stations
  • Maintain an adequate inventory of necessary supplies
  • Conform to Marcus' high standards of customer service
  • Remove used glassware and utensils from meeting rooms and refresh as needed
  • Maintain accurate consumption reports to ensure accurate billing
  • Perform proper handling and storage of equipment
  • Ability to respond quickly to guest requests
  • Prior hospitality/ customer service experience preferred
85

Pfister Banquet Set-up Supervisor AM Resume Examples & Samples

  • Maintain Banquet facilities by cleaning and vacuuming carpets
  • Effectively run Banquet department in the absence of the Manager
  • Set-up Banquet spaces as required per contract
  • Pay attention to details
  • Direct staff to effectively and efficiently set-up all Banquet rooms
  • Assist in Banquet serving as necessary
  • Attention to detail is a must
  • Must have a basic knowledge of service standards, guest relations and etiquette
  • Ability to multi-task and respond quickly
  • Availability for all shifts including nights, weekends, and holidays
  • Ability to lift chairs, tables, flooring, and staging
  • Ability to push and pull tables and chair carts, both empty and full
  • Ability to learn appropriate table settings and service ware
  • Effectively communicate with guests
  • Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel
86

Banquet Set-up Resume Examples & Samples

  • Place linen on table in the manner prescribed by the Banquet Event Order or to the standards of the Grand Geneva Resort when a BEO does not specify
  • Handle and correct all areas of opportunities that may arise to ensure that all guest expectations are met and exceeded
  • Any other duties, responsibilities, or tasks deemed necessary by Management of the Grand Geneva, in order to achieve and maintain a four diamond resort
  • Ability to organize tasks and other associates in activities pertaining to efficient production of work. working environment/physical activities
  • Prior hospitality or food service operation preferred
  • All associates must maintain a neat, clean and well groomed appearance
87

Banquet Set-up Resume Examples & Samples

  • Maintain condition and cleanliness of banquet facilities by cleaning, vacuuming, and shampooing carpets
  • Must have the ability to read and understand a banquet Event Order (EO)
  • Set up banquet spaces as required per banquet Event Order (EO)
  • Assist in serving as needed
  • Organize and control inventory and storage
  • Ability to comprehend and communicate in English in order to provide service as requested by captains, managers and guests
  • Must have interpersonal skills to deal effectively with all business contacts
  • Ability to lift 35 pounds with reasonable accommodation
  • Weekend availability is a requirement
88

Banquet Set-up Resume Examples & Samples

  • Set up banquet spaces as required per Banquet Event Order (BEO)
  • Read and understand a Banquet Event Order (BEO)
  • Must have a basic knowledge of food and beverage service standards
  • Knowledge of appropriate table settings and proper set-up
  • Ability to comprehend and communicate in English in order to provide service as requested by managers and guests
89

Hotel Banquet Cooks Resume Examples & Samples

  • Practice safe work habits at all times to avoid possible injury to self or other employees
  • Be able to support any position in the Kitchen that is in need of help
  • Prior hotel banquet experience preferred
90

Banquet House Person Resume Examples & Samples

  • Sets up rooms and out door spaces for the service of banquets, amenities and other special events
  • Delivers requests for banquet customers in a friendly, efficient and courteous manner
  • Gathers supplies and materials for banquet functions
  • Moves significant amounts of furniture and other heavy equipment
  • Maintains sanitary standards of the assigned banquet area
  • 3 months experience in a high volume, physically demanding position
  • Pulling and pushing up to 250 lbs
91

Banquet Set Up Person Resume Examples & Samples

  • Positively affect interactions with guests andteam members
  • Setup and break down tables, chairs, staging, podiums, trash cans,dance floor, and banquet equipment for a variety of functions
  • Keep banquet areas clean and organized
  • Work in cooperation with other service personnel to provide a high quality of service,as well as be able to read and comprehend Banquet Event Orders
  • Check all supplies, ensuring adequate stock levels, restocking all necessary items
  • Assist with overall functions and ensure dining and serving areas are set up and maintained according to standard
  • Ability to use all equipment associated with the position, including Chafing dishes, hot boxes, various tables, chairs, staging, dance floor,podiums, trash cans, etc
  • Experience carrying large trays with tencovers
92

Assistant Manager Banquet Resume Examples & Samples

  • Assists in managing and monitoring fiscal budgets, operations of assigned departments and marketing strategies to produce both short- and long-term profitability for MGM Grand
  • Remains up to date on current production trends and service techniques
  • Provides input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure MGM Grand’s competitive position and to anticipate changing customer needs within the dynamic hospitality and gaming environment
  • Coordinates with convention services, culinary, beverage and stewarding on all events
  • Receives BEO sheets from Catering department to determine the amount of business, workload duties, and scheduling
  • Attends department and BEO meetings as required
  • Completes reports and maintains records of all banquet events as required be MGM Grand Detroit Casino
  • Manages the Banquet team to include efficient staffing, team member development and training, performance management and policy enforcement
  • High school diploma or equivalent. Two years college education within a related field preferred
  • Three years of food service management experience in a fine dining restaurant as a manager, assistant manager or supervisor, preferably in a banquet environment
  • Obtain/maintain a CPFM (Certified Professional Food Manager) Certification
93

Banquet Barporter Resume Examples & Samples

  • Delivers and stocks all glassware, condiments, beer, paper products, hotel mini-bar products and other necessary items needed for efficient operation
  • Stocks and services assigned beverage outlets and hotel mini-bars, maintaining par levels of inventory
  • Adheres to established company and departmental procedures, guidelines and policies at all times including but not limited to product handling and sanitation
  • Maintains established company and departmental uniform, appearance, and hygiene standards at all times
  • Responsible for all necessary paperwork
  • Responsible for set-up and breakdown of portable bars for banquets and special events in designated areas
  • Maintains standard of cleanliness of all bars including mini-bars, portable bars and beverage outlets including all related bar equipment
  • Ensures use of correct freight elevators and delivery routes to designated hotel rooms and beverage outlets
  • Organizes and maintains all beverage pump room areas
  • Identifies pump room products and removes non-stock items
  • Six months experience as a Bar Porter or Barback in a bar/restaurant / nightclub establishment
  • Strong problem solving and listening skills
  • Bilingual abilities preferred
  • Ability to lift and carry up to seventy-five (75) pounds at a time
  • Ability to perform various activities such as constant standing, walking, and frequent bending, reaching, kneeling, and squatting
  • Ability to work in a noisy environment where pipe, cigar, and cigarette smoking is permitted
  • Ability to work well with people, in a team environment, and to communicate effectively both written & oral
94

Banquet Set-up-seasonal Resume Examples & Samples

  • Knowledge and understanding of the catering contract
  • Knowledge of the various basic room set-up types and the terminology used to indicate these set-ups
  • Act as a liaison between the guest and all other departments on the property
  • Knowledgeable in the set-up of the Guest Hospitality Room
  • Make certain that all doors are locked at the end of the workday. This also includes checking to see that all lights and any electrical equipment are turned off at the end of the day
  • All equipment must be kept clean and in good working repair
  • Upkeep of the various types of table and stage skirting used on the property
  • Responsible for their own time cards
  • Responsible for working all scheduled shifts
  • Report to work in a clean, pressed uniform and follow proper personal hygiene as per the department manual and Employee Handbook
95

Banquet Set-up Resume Examples & Samples

  • Ensures setups are on time, the quality of product and level of service is delivered
  • Incorporates safe work practices in job performance
  • Preforms set up and tear down activities for events, meetings and weddings
96

Banquet Set Up OC Resume Examples & Samples

  • Keep storage areas in proper order
  • Gather all equipment needed for designated set up
  • Set banquet rooms as per diagrams and BEOs
  • Ensure set-up is correct according to specifications on the floor plan and ready 30 minutes before the start time of function
  • Place sign on meeting rooms
  • Refresh meeting rooms
  • Clean and dismantle room set-ups
  • Assist with guest’s special needs - transporting boxes, etc
  • Attend mandatory meetings/training classes and complete mandatory compliance classes
  • Performs other duties as required and/or assigned
  • Must be capable of doing heavy lifting
97

Banquet Back Aisle Attendant Resume Examples & Samples

  • Daily exchange of information is imperative between the Banquet Captain and Banquet Management, as well as line level associates
  • Knowing all current/upcoming needs for banquet set up execution
  • Respond to guest needs as requested
  • Ensure all Banquet Equipment Requisitions are reviewed jointly with Chief Steward, Banquet Captain and Banquet Manager
  • May assist with other duties assigned
  • Previous banquet experience, preferably in a resort setting is valued
  • TABC required
98

Banquet House Attendant Resume Examples & Samples

  • Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards
  • Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris
  • Ensure equipment is in full working order and report any defects
  • Project a professional manner to guests and team members
  • Assist back of house team when requested
  • Able to lift and Push Banquet Equipment
  • Manage the set up relating to Food and Beverage functions in a timely manner
  • Lift/Pull/Push at least 50 pounds
  • Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette
  • Knowledge of appropriate table settings and service ware
  • Be familiar with all events happening at the hotel
99

Banquet / Event Sales Manager Resume Examples & Samples

  • Leading BEO meetings
  • Set-up/Tear-down
  • Menu selection
  • Food & Beverage presentation
  • Serving
  • Staff supervision
  • Hiring/Onboarding
  • Coaching
  • 2 years in Banquet Sales/Management experience
  • Exceptional interpersonal communication and presentation skills
  • Proficient in the use of computers and basic MS Office applications
  • Experience building and working within budgetary guidelines
  • Demonstrated Beer/Wine/Spirit knowledge
  • Strategic thinking and analytical skills
  • Passion for Guest service
  • Ability to improve operational processes and efficiencies
  • Strong organizational and decision making skills
  • Focus on continuous improvement
  • College degree preferred not required
100

Banquet Intern Resume Examples & Samples

  • Effectively communicate with the contact or guest on changes and special request
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing
  • Any combination of education and experience equivalent to a graduation from high school or any other combination of education, training or experience that provides the require knowledge, skill and ability. High school diploma preferred
101

Intercontinental Milwaukee Banquet Set-up st & nd Shift Resume Examples & Samples

  • Maintain condition and cleanliness of banquet facilities by cleaning, vacuuming, and shampooing
  • Perform breakdown of function rooms
  • Assist in serving as necessary
  • Ensure clean work environment
  • Execute and maintain coffee service
  • Must have a basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette
  • Knowledge of appropriate table settings and serviceware
  • Basic knowledge of English language sufficient to understand inquiries from customers and communicate simple instructions
102

Banquet Set-up Attendant Resume Examples & Samples

  • Set-up and clean-up of banquet functions. Sets-up tables and chairs to meet the function specifications
  • Cleans meeting space including washing meeting room walls at beginning of events
  • Vacuums, sweeps, mops, polishes, wipes other areas clean before during and after events
  • Assist with the use/care of buffing equipment for the marble dance floor in the ballrooms and the use of shampooing equipment for the care of carpets in all meeting rooms
103

Director of Banquet Operations Resume Examples & Samples

  • Participates in catering sales presentations, property tours and customer meetings. Administers all phases of the banquet department, included, but not limited to, planning, staffing, servicing and administrative procedures
  • Plan, direct and control premium services within the convention center to meet operating and financial goals, client objectives and customer needs
  • Previous catering and banquet experience required, be able to multi-task, and have comprehensive knowledge of MS Office applications such as CaterMate, Kronos, CBORD
  • Additional responsibilities include the reporting of operating statements, flash reports, operational budgets and review of the collection of receivables, and directly supervises 2 or more managers
  • The Catering Director must work proactively with the AGM to develop annual forecast for the Catering department
  • Prior experience in high volume Catering operations i.e: Casinos, Hotels, large F&B facility Catering, and or Convention Center catering Ops
  • Candidate must be willing to be hands on with staff and operations and be willing to work event-based hours that include evenings, weekends and holidays, as needed
104

Overnight Banquet House Attendant Resume Examples & Samples

  • Heavy lifting involved
  • Candidate must have excellent presentation and communication skills (both verbal and written), and be extremely guest focused
  • REQUIRED to have a current Illinois Food Handlers Certificate and be TiPS certified
105

Banquet Sales Executive Resume Examples & Samples

  • Ensures that all events run smoothly in accordance with the specifications validated by the Sales Manager, the Operations and Meetings Manager and the customer
  • Optimises the Meeting offer by making proposals
  • Applies the brand's quality standards (SOP)
  • Is the unique contact for "Meeting" customers, to implement and manage the services as negotiated and sold by the Sales Department
  • Is responsible for customer satisfaction, from signature of the Event sales agreement through to the end of the meeting
  • Adapts to customers' needs by proposing working methods and a framework for organising events
  • Coordinates all departments involved in setting up the event, in line with the agreed specifications: Banqueting, Rooms, IT Solutions and service-providers
  • Ensures the budget and quality standards are respected
  • Makes proposals if corrective actions are required, providing regular updates for the Sales Manager and the Director of Sales & Marketing
  • Formalises follow-up documents and checkpoints
  • Helps increase income from the event by encouraging additional sales
  • Helps promote the Meeting offer by providing high quality services and making proactive suggestions
106

Banquet Set-up Lead Resume Examples & Samples

  • We are passionate about what we do
  • Assist the Food & Beverage Manager in planning, scheduling, revenue generation and labour controls
  • Review of banquet event orders to ensure that all information is accurate
  • Monitor adherence to all service brand standards and audit controls
  • Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean
  • Conduct pre-meal meetings with associates, communicating function details and overview
  • Coordinate with banquet staff set-ups, changes and time schedules for all functions
  • Responsible for scheduling and verify staffing levels for functions. Adjust schedules accordingly with increased or decreased business demands
  • Post all banquet bills at end of day and turn over to Night Audit
  • Attends pre conference/event meetings with food & beverage manager to ensure accuracy of information for delivery of all key event components
  • Ensure team is providing excellent service, resolve guest issues and motivate banquet team
  • Must have 2 years of supervisory experience in Banquets or Catering
  • Must be innovative, proactive and thrive on team work and productivity
  • Service centric and extremely responsive to guest and employees’ needs
  • Inspire and motivate others to excellence
107

Banquet Finance Coordinator Resume Examples & Samples

  • At least 6 months of cashiering experience
  • Ability to prioritize and handle multiple work assignments while meeting deadlines
  • Ability to work in a fast-paced, busy and somewhat stressful environment
  • Ability to organize and maintain filing system
  • Ability to perform basic math calculations
  • Working knowledge of Microsoft Office, Excel and Outlook
108

Banquet Resume Examples & Samples

  • Must have 3-5 years experience working Banquet Events and dinners
  • Ability to read and understand BEO's
  • In the absence of the Chef, attend all required meetings
  • Ability to properly order products needed for events
  • Must have fundamentals of sauce and stock making
109

Assistant Director of Banquet Servicesus Resume Examples & Samples

  • Effectively execute events as directed by the Catering Event Orders and communicate with all operating departments such as Banquet Kitchen, Beverage and Setup, while focusing on the profitability
  • Involvement in the pre-planning of upcoming convention groups and designing a program to fit their requirements
  • Responsibility for hiring, training, developing and managing Banquet Services employees to include; Assistant Managers, Banquet Captains and Food Servers
  • Maintain current service standards to provide a consistent service experience and control labor, and implement new standards where appropriate, to enhance the guest experience while doing so in a cost effective manner
110

Team Leader, Banquet Resume Examples & Samples

  • Co-ordinate the requirements of each function, and carry out any on-site changes or requests effectively
  • Maintain smooth co-ordination with the Banquet Kitchen by providing an accurate guest count and progressive updates on the function programme
  • Conduct roll call prior to each function, and appropriate training on service standards
  • Ensure function rooms and equipment are set according to specifications before the start of each function. After each function, supervise the dismantling of the room set up, and ensure the area is in a condition fit for the next function
  • Attend pre-function meeting with event organiser and disseminate information to the staff and relevant departments
  • Perform other duties as assigned by the Banquet Manager, such as cashiering and dispensing of beverages
  • Present banquet checks to event organisers, and ensures checks are signed and correctly posted
  • Prepare post function report at the end of each function, focusing on customer feed back and areas for improvement
  • Comply with hotel and department policies and procedures at all times
  • Carry out any other duties as and when assigned by the Management of the Hotel and department
111

Banquet Set-up Attendant Resume Examples & Samples

  • Promote hotel facilities and services
  • Have passion for service; like taking care of others; and provide that friendly above and beyond service to Your customers
  • Ability to communicate and develop an effective working relationship with fellow associates, managers, outside representatives, agencies, and Red Lion guests
112

Assistant Banquet Operations Manager Resume Examples & Samples

  • Managing all Conference & Banqueting operations
  • Planning and forecasting supply needs for event operations
  • Review the Banquet Service Order with Groups, Conference and Events Sales Managers, Assistant Director of Banquet and Main Kitchen chefs
  • Conduct a pre-event training, briefing on service procedure and menu to all casual staff
  • Aware of trends and propose ideas to build the range and quality of Conference & Banquet
  • Respond to and handle guests feedbacks and complaints
  • Ensure staffing levels cover business demands
  • Assist other departments wherever necessary
  • Promoting good working environment
  • Ensuring and providing the team a positive example of delivering exceptional customer service Manage departmental inventories and maintains equipment
  • Exceptional leadership skills to create a winning team
  • Willing to work long hours and work under extreme pressure
  • Physically fit and energetic
  • Experience in a managerial position in hotel/Events Centre or similar
113

Banquet Set-up Lead Resume Examples & Samples

  • Communicate with supervisor throughout shift to be aware of the work
  • Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dancefloors, etc., from storage area to meeting rooms
  • Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times
  • Start food items that are prepared ahead of time, making sure not to over prepare estimated needs
114

Banquet Attendant Resume Examples & Samples

  • Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects
  • Fundamental Requirements
  • Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees
  • Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas to include the carpet, walls, walks, doors, windows, heating/air conditioning units, etc
  • Be familiar with fire exit and extinguisher location, and follow all hotel safety rules
  • Transport and store tables, chairs, and other equipment
  • Notify management of any hazards
  • Handle items for “Lost and Found” according to the standards
115

Banquet Administrative Assistant Resume Examples & Samples

  • Greet and welcome all guests in accordance with Highgate Hotel standards
  • Answer guest inquires about hotel and conference center services, facilities and hours of operation in a timely manner
  • Maintain and stay abreast of the latest computer programs/innovations (as applicable) including Excel, Outlook, Word, Visio, Delphi, and Micros
  • Open and distribute mail
  • Filing of all pertinent correspondence in a timely manner
  • Type all correspondence pertaining to department
  • Maintain adequate inventory of office supplies
  • Responsible for the smooth operation of the office
  • Type and distribute meeting minutes
  • Maintain trace file as needed
  • Assist with ordering products for events, maintaining par levels and inventory counts
  • Ability to complete daily tie outs based on BEO's and event consumption
  • Assist with daily operations of the Business Center as needed
  • Assist in keeping BEO log book and calendar updated
  • Assist with staff scheduling to ensure efficient labor management and CBA compliance
  • Prior hotel/event banquet experience required
  • Experience working in union environment preferred
  • At least 2 to 3 years of progressive experience in a hotel or related field preferred
  • Computer knowledge/skills required
  • Flexible and long hours sometimes required including nights and weeekends
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
116

Pfister Banquet Set-up Resume Examples & Samples

  • Maintain Banquet facilities by cleaning and vacuuming all Banquet areas
  • Set up Banquet spaces as required per contract
  • Provide service to customers as required per contract
  • Maintain cleanliness of set up areas such as setup closets, parking ramp (6A), and coatroom
  • Organize, control and restock linen room and supplies
  • Work together as a team with fellow set up associates
  • Inform Banquet Manager of damaged equipment or maintenance needed to rooms
  • Ability to lift up to 75 lbs
  • Ability to bend on hands and knees to place/secure dance floor
  • Ability to transport showcase, display or other guest meeting materials from point of delivery to function room
117

Banquet Set Up Attendant Resume Examples & Samples

  • Performs work with little or no supervision; works independently
  • Lift up to 50 lbs. on a regular basis
  • Push / pull up to 50 lbs. on a regular basis
118

Banquet Administrative Assistant Resume Examples & Samples

  • Process banquets gratuities on a daily basis
  • Handle colleague inquiries in an efficient and professional manner
  • Process daily banquet billing and create required reports
  • Receive, print and organize BEO's
  • Create buffet food tag labels for upcoming events
  • Any other task assigned by the manager
  • Previous experience as an administrative assistant and/or hospitality is a strong asset
  • Proficient in Excel and Word
  • Exceptional organizational skills, a sense of urgency, and the ability to prioritize
  • Self-motivated and able to work on the own
  • Accuracy and detail orientated is a must
  • Ability to communicate effectively across many departments
  • A professional appearance and presentation along with excellent interpersonal and communications skills
  • Ability to build and maintain positive working relationships with all staff and external contacts
119

Banquet Set-up Attendant Resume Examples & Samples

  • Perform all shift checklist responsibilities & reporting requirements
  • Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function
  • Cleans meeting space including washing meeting room walls at beginning of events. Vacuums, sweeps, mops, polishes, wipes other areas clean before during and after events
120

Banquet Set Up Supervisor Resume Examples & Samples

  • Supervise and assist Housepersons with set up to ensure compliance with event specifications and with clean up and break-down after events
  • Assist Housepersons with and oversee a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
  • Assist with planning, organization and execution of all banquet functions
  • Greet clients and guests and respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Participate in and lead department meetings, as needed
121

Banquet Office Manager Resume Examples & Samples

  • Have complete knowledge of the hotel’s events, services and facilities
  • Ensure prompt and courteous service is extended both internal and external guests
  • Maintain an orderly working environment
  • Support the Director of Banquets and Banquet Managers with administrative duties
  • Maintain and update inventory checklist
  • Record and check payroll
  • Attend daily BEO review meeting
  • Maintain employee records ie: vacations, sick leave, leave of absence etc
  • Create bills for banquet services
  • Keep track of function gratuities, and communicate with payroll and accounting departments
  • Assist with office equipment operation and maintenance i.e.: printer, copier, computer
  • Keep documents filed and update them regularly
  • Maintain good working relationship with all departments and co-workers
  • Attend departmental meetings, record, distribute and file “minutes”
  • Coordinate and update last minute changes
  • Maintain and update staff and hotel information
  • Distribute paycheques and other pertinent information
  • Complete a Server Schedule for the upcoming week by 3 PM on every Wednesday
  • Create a daily assignment of shifts for servers for the upcoming day
  • Maintain all purchases and requisitions for the Banquet Department
  • Ensure that all financial reporting is maintained and accurate inclusive of payroll, billing and gratuity distribution
  • Maintain and ensure that all function information is kept up to date with respect to all changes and or revision
  • Conduct monthly departmental meetings with the banquet office team
  • Daily review of upcoming events to ensure our teams are set up for success
  • Work closely with the Conference, Catering & Sales, Stewarding and Culinary teams to review BEO’s to ensure all banquet requirements are in place and communicated
  • Collaborate with the Conference, Catering & Sales team to maximize revenues
  • Previous leadership experience in banquets/food & beverage an asset
  • Previous experience scheduling in a unionized environment is required
  • Previous experience with Opera/Sales and Catering Manager
122

Banquet Setups Resume Examples & Samples

  • Assist with the day to day set up of meeting and banquets rooms
  • Includes the setting up of tables, chairs, and food buffets
  • Assist with the on going cleaning of the facility space including vacuuming, mopping and cleaning up rooms after guests leave
  • Be able to lift 50lbs
  • Work on their feet for up to 8-10 hours
  • Must have professional appearance and strong work ethic
  • Must be able to get information and act on it immediately and with a good attitude
  • Employee must have a flexible schedule including weekends and holidays and be able to work split shifts if needed
  • Employee must have reliable transportation to and from work outside of a bus schedule
  • *The position will pay the base wage plus service gratuities as available
123

Banquet Team Leader Resume Examples & Samples

  • Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
  • Greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner
  • Participate in and lead department meetings
  • Process banquet checks accurately and efficiently for payment
  • Ensure guest satisfaction throughout the meal service - Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
  • Ability to lead people
  • Experience in similar function
124

Banquet Assistant Manager Resume Examples & Samples

  • Assist in the management of all Banquet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Assist in planning, organizing and executing all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc
  • Greets clients and responds to guest requests in a timely, friendly and efficient manner
125

Banquet House Attendant Resume Examples & Samples

  • Stock linen, china, silver, glassware and meeting supplies for service ensuring good condition
  • Maintain cleanliness and condition of all banquet function and storage space according to maintenance programs and plans
  • Assist guests whenever they request assistance
  • Have flexible schedule for overnight events
  • Set up meeting amenities and meeting tables
  • Refresh meeting tables of supplies and water during breaks
126

Banquet Setup Attendant Resume Examples & Samples

  • Supply and replenish meeting rooms with clean glasses and fresh water
  • Responsible for set-up and clean-up of banquet functions
  • Sets-up tables and chairs to meet the function specifications
  • Assist team with training, supplies and support in order to consistently provide quality customer service
  • Comply with federal laws and break periods
  • Turn in all lost and found items in accordance with lost and found procedures
  • Ensure all trash from banquet function is placed in dumpsters
127

AV Banquet Technician Resume Examples & Samples

  • To carry out improvement, maintenance and repair work on all building services and equipment according to the standards and requirements
  • To assist in fire fighting and emergency evacuation
  • To assist in handling all emergencies
  • To perform daily startup, shutdown and inspection of building services and equipment according to the standards and requirements
  • To update daily maintenance log
  • To attend to complaints from Hotel guests and other departments
  • To take weekly utility readings
  • To complete the work order forms
  • 2 years experience as a Building Operator or Building Maintenance Technician in a large hotel, hospital or multi-facility building is required
128

Banquet Sales Executive Resume Examples & Samples

  • Receive and convert incoming enquiries to achieve targets and maximize revenue
  • Seek opportunities to increase sales and conversions within the Team
  • Positive attitude and good communication skills
  • Confident telephone manner
  • High level of IT skills
  • Demonstrated previous experience working in the Conference and Events function
129

Banquet Set-up Resume Examples & Samples

  • Complete knowledge of all buildings, room locations, and storage areas
  • Knowledgeable in the set-up of Continental Breakfasts, soda breaks, and any other meeting details, as deemed necessary by the contract
  • Maintenance of all Audio/Visual Equipment
  • Keep all Audio/Visual Equipment under lock and key at all times
  • Responsible for the cleanliness of The Heidel House van
  • Operation of the golf carts and the transporting of guests on this equipment. This will only take place after the Banquet Set up staff has successfully completed a training course conducted by the Maintenance Engineer
  • Maintenance of all other equipment used by the Banquet/Conference Service Departments
  • Continuously check and inspect all furniture, equipment and work areas for safety hazards, reporting any and all such hazards immediately
  • Assume other related duties as assigned
130

Banquet Set Up Supervisor Resume Examples & Samples

  • Directly responsible for the daily supervision of the Banquet Manager
  • Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided
  • Meets with banquet house person on a daily basis to insure that uniform codes and personal hygiene requirements are met in accordance with department standards
  • Review daily Synergy report
  • Inspects each function room prior to, and during breaks to insure that all requirements reflected on the daily worksheets are met. Specific hotel standards must also be fulfilled
  • Walls, baseboards, and light fixtures cleaned
  • Room to be vacuumed thoroughly
  • Drapes to be hung properly
  • Lighting and temperature control to client's request
  • Maintain cleanliness of Banquet meeting space and equipment
  • Tablecloths and skirting to be cleaned and pressed
  • Uniformity among all set-ups in accordance
  • Insures that cleanliness and order of all storage areas is maintained
  • Organizing and maintaining the back of the house areas to ensure a productive, safe and energy conserving work environment
  • In coordination with the Banquet Setup Manager initiates appropriate disciplinary action for housemen who have committed infractions of the Rules of Conduct as stated in the Omni Hotels Associate Handbook
  • Ensures that all unused rooms are set to department’s standards
  • Recycles whenever possible
  • Complies with hotel standards, policies and rules
  • A minimum of six months banquet set-up experience is required. Previous supervisor / leadership experience is preferred
  • Must be familiar with various room sets, with ability to execute BEO specifications
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by radio
  • Able to work with management on special projects
  • Able to set priorities for the banquet set-up team and provide feedback to others that enhances performance
  • Candidate must have proven leadership skills and must be able to direct, develop and motivate staff
  • Ability to teach employees importance of, and how to greet guests and courteously solve requests
  • Ability to prioritize, organize and follow up in a fast paced environment
  • Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
  • Must be able to execute assigned room sets after period of training
131

Banquet House Attendant Resume Examples & Samples

  • This person would be responsible for setting, moving, changing, breaking down tables, chairs, and various equipment in banquet rooms
  • Must be able to communicate clearly with guests and fellow associates
  • Customer service skills are required
  • This position requires a great deal of lifting up to 300 lbs
  • Must be flexible and able to work all shifts; including AM’s, PM’s overnights, weekends and holidays
132

Banquet Set-up Resume Examples & Samples

  • Set up, stock, and maintain meeting rooms
  • Must be able to follow instructions on the Banquet Event Order
  • Assist other departments when needed to ensure optimum service to guests
133

Banquet Beverage Lead Resume Examples & Samples

  • Organize banquet bar preparations
  • Execute all bar deliveries on time, with all expected product delivered
  • Receiving liquor deliveries, and participating in end of month inventories
  • Maintain and develop skills with bar backs
  • Be held accountable for maintaining all liquor laws
  • Monitor and assist with management of beverage cost
  • Work with bartenders to continally develop new and exciting revenue generating ideas to increase guest and associate satisfaction
  • Assist with every day cost control practices
  • Must be attentive to detail
  • Must have the ability to adapt to unexpected situations
  • Must be able to remain calm and portray a friendly demeanor in stressful situations
  • Must be willing to work weekends, holidays and occasional evenings
  • Must be able to carry 50 lbs, and be on your feet for extended periods of time
  • Must have basic computer skills
134

Banquet Scheduling Coordinator Resume Examples & Samples

  • Ability to manage multiple projects and work assignments from a variety of managers
  • Ability to manage multiple methods of communication simultaneously
  • Ability to learn and successfully operate multiple software programs required for sending schedules, collecting data, exporting event orders and scheduling team members on a weekly basis
  • Ability to manage a daily timeline of responsibilities, completing all tasks efficiently with minimal supervision
  • Understanding of basic concepts and operations of catered events
  • Ability to create and establish working relationships with large number of wait staff, management team, culinary and sales team
  • Must be able to sit for long periods of time while sitting at a computer talking on the telephone
  • A two-year degree or equivalent education or experience
  • Must have experience with large employee populations at both hourly and management level
  • Excellent telephone and interpersonal skills
  • Excellent communication skills, including writing, proof reading skills, and speaking
  • Exceptional organizational skills with attention to detail while working a fast paced work environment
  • Proficiency with Microsoft Office software. Primarily Microsoft Excel
  • Position requires a flexible work schedule with the ability to work weekends & holidays
135

Experienced Banquet Servers Resume Examples & Samples

  • *These are all On-Call, Part-Time positions
  • *Hourly Pay ranges between 412 - $16/hour and will depend on your experience and the event which you are assigned to work
  • * You can work when you are available, so if you are looking for a second job, that is okay! If this is your main job, that is okay too!
136

Assistant Director of Banquet Services Resume Examples & Samples

  • Strategically managing the daily operations of the department with a hospitable and pro-active approach
  • Review all communication from Convention Services and attend preconvention meetings
  • Effectively manage equipment, food product and other inventories that fall within the realm of responsibility
  • Effectively communicate verbally and in written form to direct staff and advise clients on how best to service guests
  • Clear and concise problem solving when challenges are presented
  • Accept direction and follow through on tasks assigned by Director of Banquet Services, Executive Director of Catering & Banquets, VP of F&B
137

Banquet Assistant Manager Resume Examples & Samples

  • Work experience in a similar position in another 5 Star Hotel for 2-3 years
  • Technical course in F&B management. Minimum 3 years full time course
  • Very good English skills (written & verbal)
  • Good leadership skills / good training conducting skills /Strong organization skills
138

Banquet House Attendant F/T Resume Examples & Samples

  • Refresh meeting rooms during meals and coffee breaks
  • Complete final breakdown of meeting room
  • Clean and return equipment to proper location
139

Banquet Operations Manager Resume Examples & Samples

  • Manage the administration & services of the Banquet Operations Department and operate the department with positive financial results
  • Ensure a smooth and efficient operation of the Banquet Department
  • Build loyal and trustworthy staff who takes pride in their work and providing the highest level of service at all times
140

Banquet Setup / Convention Service Rep Resume Examples & Samples

  • Responsible for the proper set up of each banquet room in accordance to the Daily Banquet Event Orders
  • Inspect all meeting rooms prior to guest arrival to ensure proper setup
  • Arrange all equipment in banquet rooms and foyers 1 hour before event
  • Maintain inventory of tables, chairs, linen, and other specialty equipment
  • Insure all scheduled events are set up on time
  • Safely lift and move equipment
  • Report maintenance of equipment to the appropriate manager
  • Must have the ability to present information and respond to questions from guests
  • Must have the ability to solve practical problems and deal with a variety of situations
  • Walking 40% of the time
  • Standing 15% of the time
  • Bending and lifting 40% of the time
  • Heavy Work: Exerting up to 100 pounds of force occasionally, and/or 75 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
141

Banquet Operations Manager Resume Examples & Samples

  • At least a Diploma in hotel management or other related field
  • At least 3 years of working experience in the similar capacity with 5-star international chain hotels
  • Good problem solving skills and able to work independently
  • Complete organization of conference activity / events from confirmation to post-event follow-up in order to ensure guest satisfaction
  • Assist as required in the management of food and beverage service within the conferencing and outside catering areas
  • Co-ordinate between conferencing and other relevant departments to ensure that preparations for conferences have been made
  • Achieve a level of service quality and professionalism that consistently meets and preferably exceeds the expectations of guests
  • Attend to major operational problems and needs promptly including guest complaints, enquiries and requests. Practice positive problem solving in all aspects of guest service at all times
  • Maintain staff focus on ‘the guests need’, individualizing and personalizing service where possible, encourage staff to use initiative
  • Create a team that works together with trust and takes responsibility to meet the goals of the department / hotel and provide quality service
  • Disciplining and performance counselling of department staff by following disciplinary procedures and in consultation with the Director of Food & Beverage and Director of Talent & Culture
  • Achieve effective communication by briefing and debriefing staff, holding regular departmental meetings and actively encouraging transparent communication with other departments within the hotel
  • Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards
  • Contribute to cost control through energy conservation, correct storage of all materials and use of equipment per operating standards and manufacturers specifications
  • Ensure that strategies and practices are in place to facilitate the efficient and effective staffing of department to achieve financial and service quality targets
142

Banquet Set-up-seasonal Resume Examples & Samples

  • Set tables, chairs, and other equipment to the specification of the client as represented on the Banquet Event Order and diagrams
  • Break down and store tables, chairs and other equipment at the conclusion of an Event/Function
  • To Clean and Maintain all function space to the standards of the Grand Geneva Resort
143

Banquet Receptionist Resume Examples & Samples

  • Provide general administrative support such as message taking, copying, faxing, typing and document binding
  • Coordinate conference and meeting room signage, place cards and name badges
  • Ensure that all meeting rooms, equipment and materials are in place and in full working order prior to the start of any event
  • Supervise coffee breaks, welcome drinks and similar events, as required
  • Be the main point of contact for enquiries from conference organisers and delegates as well as any Guests wishing to use the Business Centre facilities
  • Record all charges and any additional goods or services that have been provided
  • Comply with hotel security, fire and Health and Safety legislation
  • Attend all training carried out by the hotel
  • Previous experience in a customer service role in the hotel / leisure / retail sector
  • Calm, efficient and organised
  • Excellent personal presentation and communication skills
  • A passion for delivering exceptional levels of guest service
  • Excellent IT skills
  • Good organisational skills
144

Banquet Set-up Supervisor Resume Examples & Samples

  • Inspects each function room prior to the event to ensure that both the client's needs are fulfilled and the hotel standards are met
  • Reviews daily worksheet and assigns specific duties to each banquet House person
  • Executes Associate MOS reports on a monthly basis. Provides daily, weekly and monthly performance feedback to the Associates and reports to the Banquet Setup Manager
  • 2+ years experience as Set Houseman in a high volume, upscale Hotel
  • Ability to stand (long period), stoops, bend and lift items weighing up to 50 pounds repetitively during entire shift
  • Ability to work flexible schedule. (Including weekends and holidays)
  • Ability to multi-task in a high paced environment and have a strong attention to detail
  • Remain calm and professional at all times
  • Be able to make quick decisions and possess good judgment
  • Must be able to walk, sit, stoop, kneel, crouch, crawl, and use hands and arms
145

Banquet & Lounge Server Resume Examples & Samples

  • Creates 100% guest satisfaction by providing the service brand behavior, genuine hospitality and by exceeding guest expectations
  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
  • Sets tables in accordance with Carlson Managed Hotels & Resort’s standards
  • Cooperates closely with other servers to meet and exceed guests’ expectations
  • Technical Service Skills... Demonstrate understanding of the technical service skills for assigned area (i.e. food & beverage service.)
  • Upselling… Know the available products and services and suggest alternatives
146

Banquet Stewardus Resume Examples & Samples

  • The Banquet Steward is responsible for washing, cleaning, polishing and ensuring that all equipment is ready for use
  • Responsible for breaking down the china, glass, silver and Queen Mary’s during and after event, sorting and cleaning all dishes, silverware, glasses, utensils, and ashtrays
  • Responsible for transporting food from Banquet Kitchen, Pastry and Garde Manger to Banquet room, transporting dirty dishes from event areas back to cleanup kitchen area, supervising the Kitchen Workers, maintaining the silver room inventory
  • Assist with dish-up during setup, service, and teardown, and any other duties as determined by the Director of Catering or Stewarding Management
  • Responsible for leading the daily cleaning activity for the (Kitchen Worker, Food Runner, Coffee Breaker, Utility Worker, and Stove Cleaner). Also enforce the dish machine proper final rinse temperatures sanitizing at 180 degrees
  • Enforce the PPE (Personal protective equipment) and uniform standard
  • Banquet Steward is part of the response team for biohazard clean up, OSHA regulations
  • Inventory knowledge about sending and receiving packing, repair items with office services; also will be receiving and returning inventory items from and to the warehouse
  • Banquet Steward will have the ability to oversee about $3,000,000.00 and 70% of the inventory orders
147

Banquet Set-up Supervisor Resume Examples & Samples

  • Develop and implement sustainable training and development programs in order to ensure efficient, competent and professional set-up and service delivery
  • Assist and supervise banquet set-up staff and ensure all tasks are completed
  • Maintain condition and cleanliness of work area, equipment and storage
  • Complete visual inspection and maintenance of banquet and meeting space and condition of equipment
  • Install phone lines in meeting rooms
  • Supervise and train staff in the set up and break down of assigned banquet rooms according to Banquet Event Order (BEO) and manager's instructions
  • Communicate frequently with supervisors and managers
  • Assist in counseling of associates to include verbal communications, preparation of written documentation for management administration with associate(s) along with assistance of performance appraisal preparation
  • Administer discipline as needed at a supervisory level and ensure disciplinary procedures are followed
  • Communicate frequently with guest contacts in order to ensure that their needs are being met
  • Supervise, inspect and train staff in maintaining cleanliness of banquet rooms, public areas, and storage areas
  • Supervise and train staff in maintaining inventory of necessary supplies
148

Banquet Set-up Resume Examples & Samples

  • Set up banquet spaces as required per Banquet Event Order (BEO). Provide service to customers as required per contract
  • Read and understand set-up requirements and Event Orders (EO)
  • Excellent interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language
  • Must be able to lift, push, pull and or carry up to 100 lbs
149

Banquet Event Operations Manager Resume Examples & Samples

  • Two or more years of banquet management experience preferred
  • Strong familiarization with food and beverage financial systems and cost controls
  • Leads and supervises the Event Operations team
  • Ensures physical atmosphere and cleanliness of the meeting space, including inspecting furniture, fixtures and equipment
  • Takes initiative to develop and execute new events, etc
  • Responsible for daily report input and log book entries
  • Enforces high standards of hygiene and sanitation within the department
  • Tracks payroll and revenue daily
  • Ensures the security of monies, credit and financial transactions
  • Works with Director of Event Operations to establish par levels for supplies and equipment
  • Supervises the performance, attendance, attitudes, appearance and conduct of team
  • Manages timely completion of performance appraisals
  • Monitors time punches in Timesaver, ensuring accurate payroll for all associates
  • Monitors and maintains the Event Operations departments’ systems and equipment to ensure their optimum performance
  • Assists with the development, training and inspiration of staff for promotion
  • Provides prompt follow-up to all guest concerns
  • Assists the Director of Event Operations with the design and implementation of training programs
  • Empowers team to exceed service standards
  • Instills a calm, organized approach in all stressful situations
  • Works with HR to recruit and hire staff
  • Completes all proper new hire and termination paperwork
  • Orders all necessary office supplies and ensures proper stocking levels
  • Ensures cleanliness of the Event Operations departments’ storage rooms
  • Promotes high associate morale
  • Recommends discipline and/or termination when appropriate of team members
  • Takes a proactive approach to coaching and counseling
  • Attends appropriate resort, division and department meetings
  • Offers warm and sincere welcome/farewell for all guests of Wild Dunes Resort including use of guest name & good eye contact with each guest
  • Maintains an up to date working knowledge of all resort amenities as well as any special events
  • Up sells other resort services and amenities to guests
  • Always maintains a professional demeanor and attitude
  • Communicates all pertinent information to the Event Operations team
  • Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor
  • Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver
  • Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised
  • Maintains a professional appearance. Follows all Wild Dunes Resort dress code standards
150

F&b Attendant Banquet Resume Examples & Samples

  • Provide assistance to banquet managers in the serving of guests during banquet functions to ensure positive guest experience
  • Set up banquet room as requested by the supervisor to include glassware, service ware and linen
  • Greet and welcome guests and respond to their requests in a courteous and friendly manner
  • Serve the beverage and food in the appropriate order and in tune with the expectation of the supervisor so as to ensure consistency throughout the banquet
  • Quickly remove dishes as guests finish each meal at the end of each meal or function
  • Replenish beverages when necessary, and check with guests to make sure they are satisfied
  • After the banquet, reset banquet room in accordance with the supervisor’s specifications to ensure the readiness of the room for other functions
  • Helps increase the restaurant's revenue through his/her sales efforts
151

Banquet Set Up Resume Examples & Samples

  • Previous customer service experience required; hotel & banquet experience is preferred
  • Ability to think clearly, quickly and make concise decisions
  • Must be able to stand and walk for an extended period of time or for an entire shift. Frequent bending, squatting, kneeling and reaching overhead
  • Must be able to lift and carry objects weighing up to 50 lbs. Must be able to push, pull, and place objects weighing up to 100lbs without assistance
152

Banquet Operations Supervisor Resume Examples & Samples

  • Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc
  • Know how to listen to suggestions and critics
  • Be committed to delivering high standard customer service
  • Teamwork
  • Good communication
153

Banquet Operations Director Resume Examples & Samples

  • Responsible for the hiring, developing and disciplining of all service personnel in accordance with Club procedures
  • Outline and implement various training programs to the service personnel in order to maintain a well trained staff to achieve Service Excellence and drive Member satisfaction and retention
  • Responsible for the scheduling of all service personnel and the budgeting of labor costs
  • Ensure controls on time reporting via the time management systems are in place by computing the total hours and making sure the time are accurate by both the Employee Partners and the supervisor. Ensure Employee Partners are adhering to mandated policies and procedures as outline in the Time Management Policy
  • Communicate with the Private Event Director during the preparation of private functions in order to ensure there is correct staffing and execution of the event
  • Plan and book private functions in the absence of the Private Event Director as applicable
  • As applicable or directed, attend, lead and participate in all staff meetings, Food & Beverage meetings, as well as hold daily line-ups, weekly service training meetings and special training sessions when needed
  • Check all tickets for correct addition, signatures, and Member numbers before turning over to the accounting staff
  • Inspect complete side work and table settings, as well as inspect the menus and wine lists before each meal
  • Check reservation book and make sure that all reservations are assigned tables, and service personnel know their table assignments and are prepared to execute Service Excellence
  • Responsible for ensuring staff is aware and ready to execute daily assignments and side work to be completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (i.e. orderly/organized work areas, consistently sanitary work areas, refill/stock containers and supplies, etc.)
  • Assist fellow Employee Partners, Members and Guests to ensure delivery of the 3 Steps of Service without being directed. Be aware of Employee Partners and the environment and participate as a member of the team
  • Notify F&B Director and/or General Manager of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible
154

Banquet House Person Resume Examples & Samples

  • Assists the banquet team with the service of and efficient operation of banquets
  • Reads Banquet Event Orders and clarifies with Management the specifics of the event
  • Gathers supplies, materials, food & beverage as assigned needed for banquets and functions
  • Performs set up of banquet/function spaces including but not limited to the movement and alignment of tables and chairs, polishing service ware, folding napkins, dressing tables, set up of sugar caddies, salt and pepper and other table amenities as assigned
  • Sets up podiums, lecterns, easels and other banquet equipment as specified
  • Assists in the decoration of tables as assigned and/or requested
  • Greets guests in a polite and friendly manner
  • Assists in the preparation of non-alcoholic punches and other beverages
  • Thanks guest for dining and extends invitation to return
  • Maintains sanitary condition of the banquet / function space
  • Clears room at end of function including properly sorting linens and returning furniture to storage areas
  • Moves and empties trash into outside compactors
  • Completes side work and cleaning as assigned
  • Creates a comfortable and hospitable atmosphere for guests
  • Communicates with Banquet Captains, Banquet Servers, Cooks, Chefs and Managers about guest needs
  • Uses departmental cleaning and sanitizing chemicals per OSHA, departmental and manufacturer operating standards
  • Cleans side station counters, shelving, refrigerators, other equipment & floors in order to maintain a safe working environment
  • Uses proper, professional language when speaking with guests
  • Checks guest identification to ensures guests are of the legal age to be in casino
  • Maintains departmental service timeliness standards
  • Removes soiled service ware from work areas and returns it to the proper areas for disposal and/or cleaning
  • Ensures compliance to all company, Washington County and OSHA rules and regulations as they pertain to the position
  • Assists service staff in the on-going operations of a Banquet function as directed by management
  • Must be 18 years of age or older in order to work functions that include alcoholic beverage or are located in casino areas
  • Must be able to work well in a team environment
  • Previous work experience as a Houseman preferred
155

Banquet Set Up Resume Examples & Samples

  • Prepare resort for special events
  • Work special events on weekends as necessary
  • Assist with the set up and break down of special events
  • Plant, trim, spray, mow, weed, fertilize, sweep, rake, cultivate, plant, dig, water, shovel snow, remove ice, spread salt and/or sand, and other related functions of a groundskeeper
  • Operate various types of equipment including frontend loaders, power movers, saws, sprayers, weed eaters, hedge trimmers, blowers, hand pruners and pole straws
  • Operate light or medium weight trucks
  • Cooperate with other people within the department and other department personnel in competing assigned tasks
  • Display the necessary initiative and dependability to work alone or in groups
  • Perform all duties in a safe and professional manner and in accordance with department policies and procedures
  • Previous customer service and or Utility Worker experience preferred
  • Strong English communication skills are required
  • Must be over 18 years of age
  • Must possess a working knowledge of gasoline powered landscape equipment (mowers, edgers, trimmers, chainsaw, etc)
  • Must be able to lift or move heavy objects up to 80lbs
  • Must be able to stand and work as long as 12 hours in different postitions
156

Event / Banquet Set-up Resume Examples & Samples

  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • Must possess basic computer skills, i.e. Word, Excel, etc
157

Banquet Operations Supervisor Resume Examples & Samples

  • The ideal candidate must have 2-4 years experience as a banquet supervisor, captain or senior server
  • Proven ability to manage multiple projects simultaneously and meet multiple deadlines under pressure
  • Experience with Social Functions
  • Candidates should posses a strong level of self-discipline and leadership
  • An effective communicator
158

Banquet Assistant Manager Resume Examples & Samples

  • A minimum of one year in banquet operations
  • Exceptionally detail-oriented with impeccable service and presentation standards
  • Must be able to implement cost controls and manage the operation in a financially sound manner
159

Director Banquet Services Resume Examples & Samples

  • At least 6 years of Catering/Convention/Banquets experience
  • At least 3 years of Catering/Convention/Banquets experience in a similar luxury resort setting
  • At least 3 years of Food and Beverage management experience managing a workforce of at least 100 employees
160

Banquet Assistant Manager Resume Examples & Samples

  • Supervise and coordinate daily operation of banquet set ups and service
  • Support and oversee effective control of food, beverage, and labor costs among Banquets. Manage cost saving and profit enhancing measures. Review, prepare, and update forecasts as needed
  • Schedule staff as necessary to ensure adequate and consistent levels of service
  • Supervise and provide leadership to Banquet team
  • Ensure that services meet client’s specifications and expectations
  • Interview, hire, train, develop, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members
  • Complete and issue employee evaluations upon approval of the Director of Banquets
  • Partner with Catering Sales team to ensure quality and accuracy of setups within all banquet space
  • Actively promote company's core values and service standards by setting a positive example
  • Oversee controls for expense management in the department. Utilize labor management tools to schedule and control labor costs
  • Assist in ensuring proper maintenance of banquet spaces
  • Own and resolve guest complaints and issues as they arise
  • Constantly supervise the banquet operations to ensure efficiency
  • Ensure shift checklists and reports are completed prior to the end of the shift and information is passed-down effectively
  • Maintain and execute staff engagement programs with assigned teams; monitor team performance and contribute to overall department goals
  • Mentor, coach, and guide employees on working successfully in a team atmosphere
  • 2 years: Related experience preferably in a luxury environment
161

Executive Director Banquet Operations Resume Examples & Samples

  • Develop new operational processes and procedures to drive revenue on the tradeshow floor, making sure that Managers, Assistant Managers and Servers take a more active role in selling
  • Works closely with the Executive Chef, Director of Stewarding and the Executive Directors of Catering and Convention Services regarding servicing of events
  • Works directly with the Banquet Director and Managers on staffing ratios, room lay outs, menu implementation and operation of events
  • Ensures all records are maintained and up to date including but not limited to attendance, appearance, service standards, payroll, disciplinary, labor costs and work schedules
  • Approves all employment and termination of employees within the Banquet, Banquet Beverage and Banquet Set-Up departments
  • Coordinates the selection, purchasing, storage, inventorying, maintenance and usage of all related supplies and equipment
  • Reviews Banquet Event Orders and has a complete understanding of the events as planned by the client and catering manager which is shared with the Banquet Supervisors and servers handling events
  • Oversees Banquet Managers and Banquet Set-Up Managers and ensures they are following department and Company policies and procedures as well as adhering to the collective bargaining agreement
  • Establishes plans of character, integrity and of quality which result in long-range continued growth and profitability
  • Responsible for controlling costs of operating expenses including but not limited to labor, all operating supplies and beverage
  • Works with Executive Chef to control food cost of goods sold
  • Ensures the delivery and measurement of guest service within assigned department(s) consistent with the company’s core service standards and brand attributes
  • Attends classes to expand product knowledge, human resource knowledge and fiscal efficiencies
  • Attends monthly round table meetings for Banquets, Coffee Breaks and Beverage and makes sure concerns are addressed and communicated to all employees
  • Minimum of eight years leadership experience leading a large operational area, specifically in the convention, tradeshow and/or banquet event industry
  • Bachelor degree or equivalent education & experience in the convention, tradeshow and/or banquet event industry for a total of 12 years
  • Three (3) years recent work experience in a large convention center or banquet operation is required
162

Banquet Set-up Resume Examples & Samples

  • Assist in moving any tables and chairs as assigned
  • Inform supervisor of any problems or complaints
  • Responsible for the proper handling of all equipment, i.e., ensuring proper storage after use
  • Knowledge of table service standards
  • Ability to describe all menu items and methods of preparation
163

Banquet Set Up Resume Examples & Samples

  • Lift and store tables, chairs and staging efficiently and safely
  • Set-up, maintain and break down banquet\meeting rooms
  • Previous guest service experience preferred
164

Banquet Sales Coordinator Resume Examples & Samples

  • Follow up on all inquires from internal/external guests on catering room needs in both verbal and written communication forms
  • Book functions and handle appropriate menu planning, room set up and other special needs of guests
  • Oversee the proper execution of all catering events
  • Determine blocks for groups with catering needs
  • Coordinate with pertinent departments regarding needs for events
  • Bill all charges to appropriate departments/external guests
  • Provide upcoming events and distribute to all necessary departments
  • Develop and monitor departmental budget
  • Order all supplies
  • Submit proper notice of events to Director Food & Beverage, and his/her designate Manager
  • Receive all sales leads and inquiries about meeting space
  • Prepare contract and follow up with client based on payment
  • Assists and maintain food and beverage costs through control and supervision
  • Ensures that all employees adhere to company's standards
  • Directs interviews and hiring, assignments of duties, motivation of staff, evaluations and management of staff
  • Responsible for maintaining personnel performance records and monitor staffing levels to maintain budgeted levels of employment
  • Requisition supplies from food storeroom and maintain adequate par levels
  • Review financial transactions and monitor budget to ensure a efficient operation and that expenditures stay within budget limitations
  • Have knowledge of and practice food and alcoholic beverages handling procedures to ensure guest safety
  • During certain times throughout the year will be expected to assist in supervising other outlets as deemed necessary by the F&B Director
  • Monitor the condition of ballrooms, carpet, painting, wallpaper, lights, etc
  • Responsible for recruiting, hiring, and training to maintain budgeted staffing levels
  • Supervise hourly staff to ensure optimum operating efficiencies and appropriate staffing
  • Recommends as to the hiring, firing, advancement, or promotions of employees
  • Estimates food, non-food and beverage needs and requisitions all items needed for staff to successfully perform in the outlet
  • This position has supervisory responsibilities for all front of house banquet staff
  • High school diploma or G.E.D required
  • Bachelors degree from four year university/college preferred
  • 3 to 5 years relevant experience or equivalent combination of education and experience
  • Intermediate computer skills required
  • Intermediate knowledge of Microsoft Word, Excel, PowerPoint required
  • Ability to work as part of a team and to promote cooperative approach between departments
  • Walking and/or standing 70% of the time
  • Push and pull carts and equipment weighing 100 pounds
  • The noise level in the work environment is loud
165

Sb-banquet Assistant Manager Resume Examples & Samples

  • Associate’s degree or equivalent from two-year college or technical school helpful; or one year of relevant food service experience, or a combination of education and experience from which comparable knowledge and skills are acquired
  • Prior management experience at Steamboat Ski & Resort Food and Beverage venue
  • Must meet SSRC minimum driving standards and have current Driver’s license; a successful motor vehicle record background check is required
  • Problem solve in a highly effective manner and maintains positive relationships with guests and staff, including management, subordinates and co-workers
  • Problem-solve event, guest and employee issues while under pressure
  • Prefer experience with RTP, Kronos and Office and some accounting experience
  • Knowledge of Microsoft Office with good knowledge of Excel
  • Basic administrative and/or organizational skills
  • Previous experience with basic food service administrative functions, such as ordering, inventory control, staff scheduling, and cash reports, preferred; must be skilled and reliable in cash handling techniques
  • Function as a highly independent, self-regulated, detail oriented professional ensuring that all aspects of an event have been addressed
  • Review all BEOs, along with the Banquet Manager, making sure the department is prepared for all functions
  • Plan, supervise and coordinate the daily operations of the banquet function. Consult with Catering/Conference staff, Director of F&B and/or Executive Chef on such items as serving arrangements and additional employees and equipment needed
  • Supervise and assist with all operations, which may include: setting tables, stocking service stations, taking orders from customers, serving, clearing and cleaning tables, setting up bars and other service stations as neede
  • Confer with Catering and Sales, F&B Managers and other company personnel to plan, coordinate and evaluate services and activities. Also frequently exchange information and resolve problems as they arise
  • Supervise guest counts at meetings, breaks, and meals, and make sure bill is prepared according to these numbers. Reconcile gratuity allocations and submit for Banquet Manager approval
  • Regularly exercise discretion and independent judgment in the performance of the responsibilities described herein
  • Work directly with restaurant managers to cross utilize service and set up staff
  • Ensure that alcohol policies are being enforced
  • Oversee shift meetings
  • Work with Banquet Captain to administer Kronos Time Keeping and/or Ultipro
  • Attend BEO meetings and organize BEOs in binder for all staff. Attend F & B Executive Meeting
  • Request order for supplies such as china, glass, silverware, or meeting room supplies from purchasing agent with director approval, if needed. Supervise inventory and orders for table linen, china, glassware, silverware, and chafing dishes
  • Host site tours and assist guest in venue selection
  • Establish standards and procedures for all banquet staff
  • Develop and implement hiring and training programs to ensure all positions are adequately staffed with trained personnel
  • Interact with guests and group contacts as a liaison for their event
166

Supervisor, Banquet Events Resume Examples & Samples

  • Ensure conference set up is accurate and tidy based on conference requirements through BEO
  • Attend pre-conference & BEO review meetings as required in absence of the Manager
  • Assist with decoration of buffet set-ups and meeting rooms. Ensure that all banquet equipment is stored properly and kept secure
  • Build positive relationships with Group Conveners when on-site. Ensure that personnel are available during key times throughout the event
  • Maintain positive working relationship with Kitchen leadership and staff. Promote consistent communication of function happenings
  • Assist in training, coaching and performance management and development of staff
  • Hold banquet service team accountable to service expectations
  • Maintain and enforce service area standards through assignment of daily tasks
  • Reward, recognize and motivate staff on a daily basis
  • 2+ years Food and Beverage experience preferably in the conference or banquets area
  • 1+ years experience supervising people
  • College Diploma in hospitality or related field
  • Experience working front line in a professional atmosphere
  • Proven Leadership Skills with passion and optimism that inspires respect and trust
167

Banquet Premium Service Manager Resume Examples & Samples

  • Client Relationship: Develop and maintain effective client and customer rapport for mutually beneficial business relationships. Demonstrate excellent customer service using Aramark's standard model. Oversee catering functions and special events for internal and external clients/ groups. Ensure job instructions are clearly understood so that tasks are completed effectively to the client’s satisfaction. Meet with clients to determine catering requirements, floor plans, rentals, staffing for events. Ensure all staff provide quality, courteous service to all customer
  • Productivity: Responsible for executing catering events of varied size and scope, including staffing and management. Ensure accurate reporting of all catering related revenue, expenses, and receivables. Coordinate activities with other departments as appropriate. Implement communication strategy as provided by marketing team in order to build catering revenue. Ensure that food and service meet quality control standards. Participate in Operational Reviews for Catering Department
  • Financial Performance: Responsible for delivering food and labor targets. Develop and execute strategies to achieve catering revenue forecasts
  • Compliance: Ensure compliance with Aramark food, occupational and environmental safety policies in all culinary and kitchen operations. Comply with all applicable policies
  • Requires at least 2 years of experience and prior experience in a management role
168

Banquet Operations Manager Resume Examples & Samples

  • Manage all Banquet events
  • Optimize sales and contain costs, identifying any areas for action
  • Recommend ideas to build the range and quality of Conference and Banqueting operations
  • Bachelor’s degree in Hotel Management
  • Passion for delivering exceptional Guest Service
  • 3 - 5 years experience in similar capacity in Food & Beverage Department of a five star hotel
  • Ability to foresee needs for planning purposes, and to follow-up for completion of activities
169

Banquet Attendnat Resume Examples & Samples

  • Coordinate cleaning of banquet rooms with scheduled events
  • Maintain cleanliness of banquet rooms
  • Knowledge of banquet set up procedures and policies
170

Banquet Set-up-the Doubletree Hotel by Hilton Resume Examples & Samples

  • Provide prompt, accurate, professional, and friendly customer service to hotel and conference guests
  • Maintain strict Hospitality standards; follow established banquet set-up standards
  • Set-up for conferences including room staging and setting, posting signs, food and beverage refreshes, tear-downs, and cleaning
  • Assist coworkers within banquets, and various other departments within the hotel and resort
  • Maintain linen and service equipment
  • Ensure inventories are accurate; alerting management of discrepancies or of items that need to be ordered
  • Maintain work areas, keeping them neat and orderly at all times
  • Check banquet areas before, during, and after shifts for proper setting and cleanliness
  • Follow established checklists for opening and closing duties
  • Responsible for security of meeting rooms
  • Greet all guests in a courteous and professional manner
  • Handle multiple guests professionally, knowledgeably, and efficiently
  • Ensure all Banquet Event Orders are followed and properly serviced
  • Display excellent communication and organizational skills, with the proven ability to work within a high-pressure, fast-paced environment
  • May be asked to assist within other food and beverage outlets within the hotel
  • High School Diploma/GED – required
  • Must be able to move heavy banquet equipment and furniture – required
  • At least 1 year Food & Beverage experience in a service or set-up position – preferred
  • Conference, banquet, and/or high-volume restaurant experience – preferred
  • Ability to work and maintain a flexible schedule including extended hours, weekends, holidays, split shifts, etc. – required
  • Ability to respond and adapt to last minute changes – required
  • Ability to stand for extended periods of time – required
171

Banquet Utility Resume Examples & Samples

  • Breakdown, feed, catch and properly sort all china, glass and flatware
  • Transport all china, glass and flatware to and from Banquet functions
  • Wash, sort and store pots in their proper location on shelves
  • Wash walls, ceilings, baseboards, floor drains, hand sinks, tables and cutting boards
  • Sweep and mop all floors
  • Transport garbage from kitchen areas to trash room
  • Polish silver, glass and brass in all areas, as needed
  • Participate in transporting food to and from Banquet functions
  • Complete all miscellaneous job assignments as directed by supervisor
172

Banquet Set Up Attendant Resume Examples & Samples

  • Read, interpret and convey the set-up of the room as directed on the individual BEO sheets for requested layouts, equipment, services, sound, lighting, floral arrangements and other necessary requirements
  • Remove items from the set-up of a room within 24 hours of the event
  • Coordinate and complete the set-up and breakdown of the chairs, tables, risers, and miscellaneous convention equipment for all banquet and meeting room functions
  • Assist with the unloading and loading of vendor or client materials and equipment
  • Maintain a constant room temperature and monitor the lighting as required
  • Assist in servicing and refreshing all meetings rooms as necessary to assist the Banquet Servers
  • Assists in the cleanliness of Banquet service areas, meeting rooms, and public spaces
  • Track stock levels of commonly used items and assist in controlling the established par levels. Assist in conducting monthly inventories carried out on all departmental equipment stores, i.e., props, skirts, lines and pantries, etc
  • Remove broken equipment and damaged linens from the banquet inventory as needed
  • Monitors customer needs on a continual basis ensuring all requests will be promptly fulfilled
  • Maintain a good working relationship and provide daily detailed communications with the Management, and Food and Beverages Leaders and other co-workers in producing a smoothly and efficiently run operation
173

Director Banquet Operations Resume Examples & Samples

  • Manages assigned operational functions within the department consistent with the strategic plan and vision for the department, the division and Mandalay Bay
  • Works closely with Executive Chef, Director of Stewarding, and Directors of Catering and Convention Services regarding servicing of events
  • Works directly with Banquet Managers on staffing ratios, room lay outs, menu implementation and operation of events
  • Ensures all records are maintained and up to date including but not limited to attendance, appearance, service standards, payroll, disciplinary, water maintenance, safety compliance, labor costs and work schedules
  • Oversees Banquet Managers and ensures they are following department and hotel policies and procedures and adhering to the collective bargaining agreement
  • Mentors, develops and supports succession planning for Banquet Managers and conducts bi-yearly goal reviews
  • Works directly with Banquet Supervisors to ensure HOTSOS power orders are being placed in a timely manner
  • Provides input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure Mandalay Bay’s competitive position and in anticipation of changing guest needs within the dynamic hospitality and gaming environment
  • Conducts Due Process and Board of Adjustment meetings as needed
  • Attends monthly round table meetings for Banquets and Beverage and makes sure concerns are addressed and communicated to all employees
  • Bachelor degree or equivalent education & experience for a total of 8 years
  • At least 4 years of leadership experience
  • At least 3 years of recent work experience in a large convention center or banquet operation
  • Ability to make sound decisions immediately without supervision
  • Ability to prioritize & organize
  • Ability to follow directions thoroughly, understand guests/client’s service needs, work with minimal supervision
  • Maintain confidentiality of guest information & pertinent resort data
  • Be a clear thinker, remaining calm & resolve problems using good judgment
  • Must have strong leadership abilities, organizational skills, sound judgment and knowledge of banquet operations
  • Must have a strong knowledge of Southern Nevada Health Department codes
  • Computer skills and proficient in Word, Outlook and Excel