Dining Room Manager Resume Samples

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B Weber

Brooke

Weber

36745 Kelly Village

Chicago

+1 (555) 726 7381

36745 Kelly Village

Chicago

Phone

p +1 (555) 726 7381

Experience Experience

Philadelphia, PA

Dining Room Manager

Philadelphia, PA

Parker Inc

Philadelphia, PA

Dining Room Manager

Assists in interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding and disciplining associates
Manages the staffing levels daily to ensure proper service and control expenses
Ensures compliance to sanitation, and general workplace safety standards
Accounts for all residents at meals, reporting no-shows to management
Schedules dining reservations arranges parties or special services
Works closely with the Executive Director, Food and Beverage Director, Chef and service staff to insure timely delivery of resident room tray service according to established schedules. Supervises accurate meal tray set-up to insure resident satisfaction
Manage the daily operations of the community's dining areas to meet or exceed Five Star hospitality and service standards; meet/greet all residents and guest and assist them with any requests and suggestions

Chicago, IL

In-room Dining Manager

Chicago, IL

Hirthe-Hartmann

Chicago, IL

In-room Dining Manager

Manage the departmental budget and assist with reforecasting business changes
Assist in operational support in other outlets
Assist in the recruitment and training of In-Room Dining Colleagues
Lead and manage the In-Room Dining team in all aspects of the department and ensure service standards are followed
Lead and manage the In Room Dining and Refreshment Center teams and ensure service standards are followed
Maximize revenues by communicating regularly with the In-Room Dining team to implement agreed upon strategies, practices and promotions
Follow all safety and sanitation policies when handling food and beverage

present

Phoenix, AZ

In Room Dining Manager

Phoenix, AZ

Veum LLC

present

Phoenix, AZ

In Room Dining Manager

present

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Supervises daily shift operations in absence of Assistant Restaurant Manager
Manage the departmental budget
Select, train and develop Colleagues to ensure timely recruitment and career growth
Develops program for special guest functions in suites, hospitality and guest rooms
Lead and manage the In Room Dining team and ensure service standards are followed
Establishes and maintains effective employee relations

Education Education

Bachelor’s Degree in Communication Among Staff

Kean University

Bachelor’s Degree in Communication Among Staff

Skills Skills

Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional
Knowledge of wines / Experience working as a Sommelier
Knowledge of wines
Ability to work cooperatively with others in a diverse environment
Evaluate and assign seasonal staff to tasks best suited to their abilities and experience
Supervise cold food preparation and presentation for assigned dining rooms
Assure that standards for set up and clean up are being met in assigned dining rooms
Supervise up to 30 seasonal staff per shift
Support the Association safety program. Promote safe work practices and a safe environment for guests, members and staff
Uphold the YMCA of the Rockies Mission, policies and programs

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Dining Room Manager Resume Examples & Samples

Windows, Word, Excel and POS experience
Fluent in speaking, reading and writing English
Must have excellent people skills
Able to work long hours and varied shifts
Fine Dining Experience
Knowledge of wines

Dining Room Manager Resume Examples & Samples

Guide team through best in class portfolio of services;breakfast, lunch, cocktails, dinner, executive level meetings
Forecast quarterly and remain on track within proposed budget, purchasing approval and process
Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables serving stations
Utilize customer feedback to respond to customer needs and to improve services
Maintain Human Resource responsibilities, i.e: hiring documentation, absenteeism and scheduling, payroll, performance appraisal process, compensation, goal setting
Associates or Bachelors Degree preferred
Minimum 2-3 years front of house food service supervisory experience
Ability to provide a high level of customer service is critical to the success in this role
Working knowledge of Word, Excel, Power Point, and POS systems required

Assistant Dining Room Manager Resume Examples & Samples

Assist with forecast quarterly and remain on track within proposed budget, purchasing approval and process
Schedules dining reservations arranges parties or special services
Help to inspect dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables serving stations
Display proactive work habits - utilize guest-lists from dining, conferencing and meetings throughout the building to plan for peak volume. Look ahead and anticipate for next day’s volume of service
Ensures compliance to sanitation, and general workplace safety standards
Minimum 1-2years front of house food service supervisory experience

Dining Room Operations Manager Resume Examples & Samples

Associate's degree or ACF certification required. Experience may substitute for degree or certification
Five to seven years of proven relevant experience in related activities preferably in a post-secondary institution
Strong Computer and Math Skills
Ability to work without close supervision and to set one's own priorities and work schedule
Ability to interact effectively as a member of a team and work collaboratively with other departments

In-room Dining Manager Resume Examples & Samples

Reporting to the Director of Food and Beverage, responsibilities and essential job functions include but are not limited to the following
Lead and manage the In-Room Dining team in all aspects of the department and ensure service standards are followed
Assist in the recruitment and training of In-Room Dining Colleagues
Maximize revenues by communicating regularly with the In-Room Dining team to implement agreed upon strategies, practices and promotions
Have full knowledge of the In-Room Dining menu
Follow In-Room Dining policies, procedures and service standards
Assist in operational support in other outlets
At least 1 year previous Food and Beverage leadership experience required

In Room Dining Manager Resume Examples & Samples

Understand and comply with all company and departmental rules and regulations, policies and procedures
Must be able to train employees to Standards of Service as specified in departmental manual
Must have knowledge of food and beverage cost accounting, payrolls, forecasting and budgeting
Must be familiar with traditional and contemporary styles of cuisine and service
Must have a working knowledge of food, beverage and labor costs and how they are affected by the actions of the department
High School Education, two years or college or equivalent
Sanitation Certificate, TIPS Training or equivalent
May require lifting up to 40 lbs

In Room Dining Manager Resume Examples & Samples

Provide effective leadership to the In Room Dining teams to ensure targets are met and exceeded both for the hotel and individual development
Aware of trends and propose ideas to build the range and quality of F&B
Optimise sales and contain costs, identifying any areas for action
Maintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed through the use of structured training calendars
Maintain strong internal control environment and compliance to Hilton and Hotel’s policies and procedures
Previous experience in a similar role
Negotiation and influencing skills
Previous experience within the hospitality industry
Previous experience managing payroll, budgets and forecasting
Commercial and industry knowledge

Dining Room Manager Resume Examples & Samples

Organizes and conducts pre-shift meetings to review specials, menu changes, house counts etc
Manages the staffing levels daily to ensure proper service and control expenses
Circulates throughout the restaurant facilities and kitchen areas to visually monitor and take action to ensure food quality and service standards are met
Assists in interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding and disciplining associates
Minimum 2-3 years experience in a Fine Dining environment with emphasis on world class service and member interaction
Some wine knowledge required; country club experience preferred

Dining Room / Restaurant Operations Manager Resume Examples & Samples

Associate's degree in Culinary or ACF certification required. Bachelor's Degree in Culinary highly preferred
At least 3 years experience in a management or supervisory role
Excellent reading, oral communication, writing, and editing skills
Demonstrated knowledge of and contacts in industry
Previous budgeting and inventory skills from a contributor aspect
Ability to listen to customers (e.g. students, vendors, employees, etc.) and to understand and respond positively to their requests
Ability to work in a standing position for long periods of time (up to 5 hours)
Be able to reach, bend, stop and frequently lift up to 30 pounds

In Room Dining / Deli Manager Resume Examples & Samples

Produce and implement creative promotional programs within the outlets with the goal of increasing revenues
Conduct weekly departmental meetings
Ensure the department achieves its financial and operational targets
Monitor food, beverage, labor and operating expenses throughout the department
Select, train and develop Colleagues to ensure timely recruitment and career growth
Ensure consistent sanitation standards are aligned with all applicable regulations

In Room Dining Assistant Manager Resume Examples & Samples

Interviewing, selection, training, supervision, counseling, disciplining and evaluating room service staff for the efficient operation of room service. Schedules and directs staff in their work assignments
Responsible for ensuring that room service complies with sanitation and safety standards for guests and employees. Responsible for ensuring that all equipment is in working order
Monitors product quality and guest satisfaction in room service. Ensures that food quality is consistent, appealing, and prepared to guest specifications. Provides guidance for improvement and implements necessary adjustments for consistency. Interacts with guests to obtain feedback on quality of service and food in outlet. Investigates and resolves guest complaints in a timely manner. Coordinates special requests made to room service, including delivery of amenities
Documents inventory forecast usage and monitor supply to ensure that room service is stocked with linen, glassware, silverware, china, condiments and other items necessary to provide appropriate customer service
Responsible for ensuring compliance with all Hilton Hotels policies and procedures that relate to room service as well as all local, state and federal laws and regulations

Dining Room Manager Resume Examples & Samples

Must have a minimum of one year experience in a la carte or buffet dining presentations
Must have excellent time management skills
Must follow written and oral instructions given in English
Must maintain a neat, clean appearance and wear clothing deemed appropriate by the Senior Dining Room Manager
Must work holidays, weekends, and morning or evening shifts
Must work eight hour shifts on concrete floors and lift 40 pounds up to 36 inch high tables
Must attend Food Sanitation training
Enforce health department mandates
Supervise up to 30 seasonal staff per shift
Supervise cold food preparation and presentation for assigned dining rooms
Assure that standards for set up and clean up are being met in assigned dining rooms
Evaluate and assign seasonal staff to tasks best suited to their abilities and experience
Support the Association safety program. Promote safe work practices and a safe environment for guests, members and staff
Uphold the YMCA of the Rockies Mission, policies and programs
Must meet acceptable criminal background check standards
Work with Senior Dining Room Manager to schedule, train, and evaluate seasonal staff
Document and discipline employees who are out of compliance with policies and procedures
Evaluate seasonal staff and determine their eligibility for rehire

In Room Dining Manager Resume Examples & Samples

Controls and analyzes, on an ongoing basis, the following: Quality levels of production, Guest satisfaction (GSI), Employee satisfaction (CES), Merchandising and marketing, Operating costs (financials), Sanitation, cleanliness, hygiene (front & back of house)
Supervises, coordinates and directs the prompt, efficient and courteous serving of food and beverages in the room service department
Ensures proper staffing levels are maintained while balancing quality and sales with daily/seasonal staffing demands
To conduct, under the guidance of the Food and Beverage Director, such functions as interviewing, hiring, employee orientation, training, on the job performance, coaching, counseling and suspension if necessary to ensure appropriate staffing and productivity
Develops formal training program per outlet, as well as an annual training calendar, implements on the job training sessions for the room service employees, responsible for meeting training goals
Produces and implements creative promotional programs with their outlet with the goal of boosting sales and visibility and develops annual promotions calendar in coordination with the F&B Director
Attends and contributes to the weekly food and beverage departmental meetings
Conducts shift briefings and maintains liaison with the Executive Chef
Conducts cleaning inspections on a regular basis to ensure compliance with health standards and hotel cleanliness standards
Participates in service as necessary in accordance with the requirements and practices of room service
Schedules guests’ reservations and arrange for private functions
Participates in the preparation of the Food and Beverage department budget and goals
Conducts all administrative work required, including but not limited to : schedules, cleaning and maintenance logbooks, opening/closing duties, cleaning checklists, tracks and compiles sales statistics per month
Minimum of 3 years previous experience in a supervisory/management position in the room service department
University or College education in Hotel and Restaurant Management an asset
Excellent communication and interpersonal skills
Second language skills an asset
Self-motivated, thoroughly organized, energetic individual who has the ability to lead a group of people and delegate tasks
Excellent training skills as well as strong financial skills
Good knowledge of food products, cooking methods, wines and spirits
Smart Serve Training Certification
Experience working in an Union Environment
Must be willing to work varying shifts

Dining Room Manager Resume Examples & Samples

Hires, trains and supervises all F&B dining room service staff
Directs regular and ongoing service training (at least monthly) for all service team members
Provides ACE Training for all new hires within 2 weeks of the first day worked
Greets Members and oversees service on a routine basis
Schedules and coordinates the work of all F&B service personnel
Personally handles any Member concerns and advises Food & Beverage Director about appropriate corrective steps taken
Creates and implements all policies & procedures for the club’s F&B service operations
Ensures that all BCG Policies and Procedures are adhered to
Responsible for the Jonas end shift report and Daily Log book
Orders all beer, wine and alcohol, is directly responsible for monthly physical inventories, ensuring that controls are in place to safeguard inventory in accordance with BCG policy and that proper portions are being served
Directly responsible for achieving the budgeted COGS% for all non-alcoholic and alcoholic beverages
Analyzes financial results for the food & beverage dining operations relative to budgeted goals and takes corrective measures as necessary
Attends the BEO food & beverage meetings
Performs other related duties as assigned by the Food & Beverage Director

In-room Dining Manager Resume Examples & Samples

Monitor staff performance in all phases of service to ensure that all procedures are carried out to department standards
Maintain complete knowledge of all food and beverage menu items available to Room Service
Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel
Check storage areas for proper supplies, organization, and cleanliness
Complete requisition for additional supplies needed
4 year degree or equivalent experience required
2 or more years previous F&B experience, preferably in room service
Effective leadership, management, and guest service skills

Dining Room Manager Resume Examples & Samples

Plan, organize, schedule and coordinate all activities in the community's dining areas
Manage the daily operations of the community's dining areas to meet or exceed Five Star hospitality and service standards; meet/greet all residents and guest and assist them with any requests and suggestions
Supervise all service procedures, service timing and pick up procedures; establish and manage clearing procedures in all dining areas for china, glass and tableware to minimize breakage and food waste
Communicate with food production staff regarding resident/guest attendance percentages and menu usage factors
Evaluate food presentation and service in all service delivery areas
Coordination of all banquet and meal functions and communicating requirements to all respective departments
Experience and/or training in safe food handling techniques and food service principles required
Two (2) years of food service supervisory experience in a restaurant setting and knowledge of plate presentation and front of house service preferred
Basic computer skills are desired for email and report development
Ability to provide and supervise food service to the elderly which meets or exceeds FVE hospitality and service standards
Proven desire to work with elderly

In Room Dining Manager Resume Examples & Samples

Organises the work for the team, including the need to multi-skill in employees' job requirements
Ensures information is properly passed on to the team (briefings and debriefings with the kitchen staff etc)
Ensures the point of sale is prepared to a high standard
Takes guests' orders
Ensures equipment is used correctly
Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations
Checks the quality and speed of waiter service

In Room Dining & Stewarding Manager Resume Examples & Samples

Proven business acumen required
Excellent Food and Beverage knowledge required
Must be fluent in Spanish and English
Two+ years of F&B Management experience
Strategic thinking, group communication, interpersonal and emotional intelligence, organized and professional

In Room Dining Assistant Manager Resume Examples & Samples

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_x000D_Ensure consistency in food quality and presentation and monitor cost and portion controls
_x000D_Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward

In-room Dining Assistant Manager Resume Examples & Samples

Leads and supervises the Room Service team
Inspect table set-ups; check for cleanliness, neatness and agreement with guest's order and departmental standards; rectify deficiencies with respective personnel. Check the status of all orders and ensure that they are delivered within designated timelines
Check storage areas for proper supplies, organization and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies. Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business
Attends appropriate hote/resort, division and department meetings
Resolves guest issues promptly and with great care and effectiveness
Maintains a strong knowledge of hospitality trends, especially food & beverage
Must have excellent computer skills
Must possess excellent communication skills
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays

Dining Room Manager Resume Examples & Samples

Responsible for maintaining highest quality in dining room presentation at all times per protocols
Involved in the testing of all food service products and equipment to be used in dining rooms
Supervise service of meals and all food items by service staff to insure prompt and courteous service
Coordinating, scheduling and training of service personnel
Work with the Food and Beverage Director relative to purchasing and evaluating dining room and service area needs
Supervise, schedule and coordinate set-up and staffing for special functions, barbecues, holiday meals, etc
Insure that all foods are in accordance to resident preferences as outlines by the Food and Beverage Director
Insure that portion control is utilized for cost effectiveness during resident meals
Responsible to coordinate review of all resident menu items periodically for customer satisfaction
Schedule monthly service meetings to resolve issues of concern and to maintain a high degree of communication among staff and Food and Beverage Director
Comply with proper storage procedures of all food items to insure against food-borne illness or contamination
Works closely with the Executive Director, Food and Beverage Director, Chef and service staff to insure timely delivery of resident room tray service according to established schedules. Supervises accurate meal tray set-up to insure resident satisfaction
Interacts with residents on a daily basis to maintain personal relationships for effective communication and feedback
Coordinates seating for residents and their guests at all meals
High School Graduate or GED required, with training and experience in a dining room service capacity
Knowledge of basic cost control, management principles and safety control
Willingness to continue education in newest methods of dining and resident services and products
3-5 years experience in assisted living, health-care or restaurant setting with a through knowledge of dining room management and service
Staff training in service of all types of menus and mealtimes, Ability to recognize and solve emergencies
Must have a clear speaking voice and good telephone skills
Ability to sit, stand, walk, bend and squat for prolonged periods
Ability to push and pull objects and lift and carry up to 20 pounds, unassisted, on a frequent basis (occasionally up to 50 pounds, unassisted)
Ability to interact effectively, with residents, their families, visitors and other staff members
Ability to read, write and speak English in an understandable manner
Kindred Healthcare proudly supports Affirmative Action. Drug-free work environment

In Room Dining Assistant Manager Resume Examples & Samples

Lead and manage the In Room Dining team and ensure service standards are followed
Train Colleagues/supervisors on departmental operations
Maximize revenues by communicating regularly with the Food & Beverage teams to implement agreed upon strategies and practices
Have full knowledge of all In Room Dining menus
Previous Food & Beverage leadership experience in a fast paced, luxury hospitality setting required
Previous point of sale system experience required - Micros is an asset

In-room Dining Manager Resume Examples & Samples

Lead and manage the In Room Dining and Refreshment Center teams and ensure service standards are followed
Train Colleagues & supervisors in the absence of the trainer
Previous Food & Beverage leadership experience required

In Room Dining Manager Resume Examples & Samples

To maintain complete knowledge of and comply with all departmental policies, service procedures and standards
To ensure that standards are maintained at a superior level on a daily basis
To review the work of associates to make sure established procedures and policies are followed
To control the removing of trays and trolleys from guestrooms and corridor
To check accuracy and quality of orders and setup before releasing the food & beverage items for delivery
To introduce, visit and supervise service at VIP guestrooms
To coordinate with Front Office Manager/Head Butlers on all room amenities and setup delivery time
To ensure proper hygiene of service areas and good condition of furniture and equipment
To communicate efficiently with the kitchen team, kitchen internal guests, steward and all internal guests
To prepare and conduct training programs for associates and evaluate staff performance
To check on the personal appearance of the In Room Dining and Employee Dining Room employees
To hold regular meetings to discuss various aspects of service and improvement opportunities
To attend daily briefing and weekly F&B meeting
To interview employees for periodical performance evaluation
To take disciplinary action as well as reward staff with outstanding performances
To complete logbook for the Director of Food and Beverage
To prepare all Service Menu
To organize and handle any special events taking place in rooms and apartments
To communicate all operational and guest service issues to the In-Room dining manager
Checks condition of coffee, tea, water machines and its content and cleanliness, as well as make constant supervision of all Employee Dining Room areas. Inspect the area for cleanliness, working condition and proper furniture/equipment set up; rectify any deficiencies with respective departments
Assists in the implementation of Employee Dining Room Rules and regulations, F&B policies and procedures on proper handling of all equipment’s
Conducts monthly inventory of operating equipment’s and utensils
Experience: at least 2 years experience in a supervisory role in F&B, preferably In-room Dining
Education: High school graduate, some college
Technical Skills: great knowledge in Food and Beverage, In-room Dining service
Physical Requirements: Must be able to exert physical effort in transporting 15 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding
Licenses & Certifications: None require

Dining Room Manager Resume Examples & Samples

Assists in hiring, supervising, developing, and disciplining all F&B Service personnel in accordance with Club procedures
Schedules staff to fit the needs of the business and in accordance with established staffing guidelines
Implements and conducts daily service line ups and monthly service meetings
Handles Member and Guest complaints with timely resolution
Encourages teamwork and cooperation among all service personnel and Service Managers
Develops promotional programs to generate liquor, beer, and wine sales

Dining Room Manager Resume Examples & Samples

At least 4 years of progressive experience in a hotel or restaurant environment or a related field; or a 4-year college degree and at least 2 years of related experience
Previous supervisory experience required
Ability to interact effectively at all levels and across diverse cultures

Dining Room Manager Resume Examples & Samples

Advises supervisor when supplies diminish for reorder
Communicates effectively with supervisor and kitchen staff
Ensure that all table clothes are ironed and clean, and that napkins are neatly folded, cutlery and glasses are clean
Assures dining area is clean prepped for next meal service
Addresses resident concerns or any problems with service immediately
Inspects all refrigerators, walk in freezer, snack bar area is clean
Ensures all kitchen floors are mopped and dishes are stored properly
Lock appropriate doors at appropriate times
Verifies that all floors are vacuumed in dining rooms and pubs
Ensures proper staffing of wait staff, ensure wait staff is properly dressed
Accounts for all residents at meals, reporting no-shows to management
Ensure all room service meals are delivered to residents’ apartments and picked up after meals
Interviews, Hires, and Trains of New Dining Room Staff
Responsible for scheduling Dining Room Staff
Previous dining room and server experience
CPR certification required or ability to obtain within six months of hire
Must be able to interact effectively with residents and staff
Must be able to follow written and oral instructions
Lift up to 50lbs

Dining Room Manager Resume Examples & Samples

Smart Serve Certified preferred
Food Service Handler Certified preferred
Ability to read, write and understand English is a must
Must be able to stand for long periods of time and be flexible to work a variety of shifts when required
“Performs other duties as assigned”
Previous experience in a retirement facility and/or catering/banquet experience an asset
Friendly and courteous
Comfortable working with the elderly
Previous management experience an asset

Manager, Executive Dining Room Resume Examples & Samples

Have oversight of daily FOH operations (dining room and bistro)
Deliver high quality food service
Create a positive environment; and
Ensure Sodexo Standards are met
Has previous food service management experience ideally in restaurant, country club, or retirement community environment
Has ability to train and hire food service staff
Has basic culinary / food presentation knowledge and is knowledgeable in safety and sanitation compliance
Is proficient in computer skills and report management experience

Dining Room Care Manager Resume Examples & Samples

Prepares dining and tray service according to menus and follows therapeutic diet orders
Has knowledge of menu items and can provide general description to the guests/residents
Responsible for meals and beverages and serving requested items according to established dietary and skilled nursing guidelines
Responds to the dining needs of the residents while maintaining Sunrise hospitality and service standards
Prepares and delivers snacks and nourishments as directed
Obtains food and supplies for meal service as directed
Maintains accurate records of guests/resident's dietary needs
Follows all local, state and federal policies regarding food handling
Maintains standards of cleanliness, hygiene and health standards
High School diploma/GED accepted and may be required per state regulations
Previous experience preferred in skilled nursing dining and/or long term care, assisted living or hospital dining
Ability to read and follow instructions to meet the dietary needs of the residents