Catering Administrative Assistant Resume Samples

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H Wunsch

Howard

Wunsch

52841 Judge Avenue

San Francisco

+1 (555) 840 4327

52841 Judge Avenue

San Francisco

Phone

p +1 (555) 840 4327

Experience Experience

Boston, MA

Catering Administrative Assistant

Boston, MA

Gleason LLC

Boston, MA

Catering Administrative Assistant

Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee. (5%)
Employee Recognition Programs
Newborn & Adopted Child Leave
Spousal & Domestic Partner Leave
Operate a variety of electronic and manual office resources, including but not limited to laser printers, multi-function copy machines, fax machines, paging system, a bindery machine. (5%)
Employee Referral Program
Maintain the various Catering file systems, both electronic and paper, including Account Files, Program Evaluation Database, Master binders for Banquet Event Orders and Resumes. (5%)

Dallas, TX

Catering Administrative Assistant

Dallas, TX

Greenholt, McLaughlin and O'Keefe

Dallas, TX

Catering Administrative Assistant

Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business
Additional responsibilities, as outlined by Director, Assistant Director or Manager
Health Benefits (Health & Dental Insurance)
401(k) Retirement Plan
Sonesta Hotels & Other Outlets Discounts
Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact. (5%)
Respond according to the crisis management plan to any resort emergency or safety situation. (5%)

present

Philadelphia, PA

Sales & Catering Administrative Assistant

Philadelphia, PA

Gerlach, Weissnat and Terry

present

Philadelphia, PA

Sales & Catering Administrative Assistant

present

They will also prepare purchase orders and order office supplies
Consistently offer professional, friendly and engaging service
Act as departmental liaison with customers, in absence of Manager/Director
General Document production and distribution; to include but not limited to – contracts, amenity requests, turnover letters, BEO’s, pre-convention booklets, group resumes, daily event boards, etc
General activities; to include but not limited to – process deposit checks, faxing and retrieving of departmental documents, mailing outbound materials, checking inbound mailboxes, monitor VIPs, ensure cut off dates, create booking files, lobby board postings, daily signage, meeting agendas/minutes, purchase orders, etc
Organize catering and/or convention booking files from date of departure, and maintain accurate activities within files consistently
Attend necessary meetings within hotel that effect/are effected by the Catering, Conference Services &/or Events department

Education Education

Bachelor’s Degree in Hospitality Management

University of California, Santa Barbara

Bachelor’s Degree in Hospitality Management

Skills Skills

Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Excellent time management and organization skills
Complimentary stays at Four Seasons worldwide (subject to availability)
Extreme attention to detail in all areas, organizational skills, and thinks strategically
Ability to touch type 50+ WPM and comprehensive computer skills
Ability to multi-task
Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
Be encouraged to demonstrate your professional passion
Fluent and professional communication both written and verbal
Strong communication and computer skills

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4 Catering Administrative Assistant resume templates

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Catering Administrative Assistant Resume Examples & Samples

Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails using MS Word, Delphi, Crystal Reports, and Lotus Notes
Maintain Delphi accounts, including traces, creating and updating bookings, manipulating events in the function diary and the preparation of Banquet Event Orders
Facilitate all aspects of internal Four Seasons Hotel Kuwait Meeting Program under the guidance of the Catering Sales Manager
Complete distribution of Catering correspondence to the hotel operating departments as required. Examples: Amenity Cards, Resumes and Banquet Events Orders
Maintain the various Catering file systems, both electronic and paper, including Account Files, Program Evaluation Database, Master binders for Banquet Event Orders and Resumes
Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact
Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on ‘quick sets’ or teardowns
Maintain an inventory of all standard department supplies and printed materials, including but not limited to Catering Corporate and wedding packets, special menu cards and velum
Perform all tasks in the absence of the Conference Services Assistant
Participate in scheduled departmental and administrative meetings as requested
Ability to read, speak and write English and Arabic

Catering Administrative Assistant Resume Examples & Samples

Act as departmental liaison with customers, in absence of Manager/Director
Effectively respond to general inquiries and direct/handle them appropriately
General Document production and distribution; to include but not limited to – contracts, amenity requests, turnover letters, BEO’s, pre-convention booklets, group resumes, daily event boards, etc
General activities; to include but not limited to – process deposit checks, faxing and retrieving of departmental documents, mailing outbound materials, checking inbound mailboxes, monitor VIPs, ensure cut off dates, create booking files, lobby board postings, daily signage, meeting agendas/minutes, purchase orders, etc
Organize catering and/or convention booking files from date of departure, and maintain accurate activities within files consistently
Obtain/confirm event-related information (to include, but not limited to – meeting specifications, audio visual, rooming lists, technical needs, exhibit needs, food and beverage requirements, etc) with client, organize/distribute group resumes, conference agendas, event orders, floorplans, etc to all operating partners accurately, and in a timely manner
Handle internal events efficiently, to allow for revenue generation maximization while still addressing internal needs
Conduct any/all site inspections as required. Able to handle ‘walk-in’ inquiries
Attend necessary meetings within hotel that effect/are effected by the Catering, Conference Services &/or Events department
Additional responsibilities, as outlined by Director, Assistant Director or Manager
Previous experience within luxury market, in similar or related role, preferred
Computer literate in Microsoft Window applications and relevant computer applications required (Micros Opera S&C, and Meeting Matrix preferred)
Ability to multi-task and take direction from multiple sources; while still prioritizing and maintaining control over workload
Team player who is results oriented and highly motivated self-starter

Catering Administrative Assistant Resume Examples & Samples

Knowledge of front and back of house operations
College education preferred
Fluent and professional communication both written and verbal
Works well under pressure, multitasking, and team player
Extreme attention to detail in all areas, organizational skills, and thinks strategically
Ability to touch type 50+ WPM and comprehensive computer skills
Be rewarded with market-leading pay and a comprehensive benefit plan

Catering Administrative Assistant Resume Examples & Samples

Performs general administrative duties, including typing, answering multi-line telephones, composing memos and letters, filing and copying
Processes all paper flow in and out of the Catering Department
Maintains several filing systems of functions, clients, as well as pertinent hotel records and information
Handles/forwards guest requests, guest inquiries, questions, and complaints in a courteous and timely manner
Performs special projects/research in conjunction with departmental goals
Assists clients when necessary
Assists the Catering Managers by checking room setup and communicating with other hotel departments as requested
Maintains and updates monthly reader files
Responsible for the production and distribution of all correspondence, paperwork, generated by the Catering Department
To perform other work related duties as assigned by Management
Assist in the sales process as needed to support catering revenue targets
Must have one year’s experience in the hotel field
Must be able to work independently and as a team member
Must type at least 40 words per minute
Must have experience with use of computers and dispatch equipment

Catering Administrative Assistant Resume Examples & Samples

Assists Catering Service Coordinator with billing and invoices using Reserve and Hypercom machine to settle
Acts as liason between internal departments critical to functions of catering
Works with vendors to place orders for backstage catering and all in-house catering: rentals, pastry, and specialty dessert orders
Ensures that appropriate rules are followed in keeping the Banquet Storeroom organized
Prepare availability and schedule each month, and input banquet employees in ABI
Answer external client inquiries
Prepare staff packets for each event once Catering Service Coordinator has approved the assignment
Complete “Banquet Weekly” an internal spreadsheet to inform the building of audio visual, room set ups, and ushering needs
Minimum of two years operational experience in a hotel/banquet setting preferred
Prior administrative skills required
Since this is an event related position, shift hours will vary with type of event and is a permanent part-time position

Catering Administrative Assistant Resume Examples & Samples

Generate contracts and BEOs in support of Senior Catering Managers
Generate Banquet Event Orders based on agreed contractual terms. Prepare and process all required paperwork to include BEOs for groups with room blocks of 10 or less, and all other related correspondences with clients
Support daily distribution of BEO's, reader boards and change logs
Maintain excellent working relationship from initial lead call through follow-up solicitation and maintain contact with all support departments, including banquets and functions room departments, until event conclusion
Maintaining file room and proper stocking of Catering Marketing Collateral
Opens incoming mail, dates stamps and distributes accordingly - Sends outgoing mail, both interoffice and outside of the hotel
Routes mail, faxes and other printed matter
Prepares and types correspondence and fairly complex numerical/financial reports, as directed
Prepares correspondence on behalf of management
Orders and maintains office supplies and equipment
Maintains files and equipment in an orderly and professional manner
Uses the property's email system and maintains their email box, as is policy
Additionally this position may or may not have access and/or control over the email box of assigned supervisor(s)
Appropriate business use of telephone and voice email system
Announces visitors and/or handles requests, as appropriate
Represent the catering department as needed
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges

Catering Administrative Assistant Resume Examples & Samples

The ability to type in a proficient manner to ensure a quality and timely product
The ability to produce all banquet checks, reader boards, change log sheets, 12-day Reports, BEO distribution, and diagrams in Social Tables
The ability to efficiently utilize Word, Excel, Powerpoint, and Delphi to complete all correspondence (proposals, contracts, form letters, internal forms, etc.)
The ability to maintain all catering files in accordance with established procedures and standards
The ability to assist clients in the absence of a catering representative
The ability to assist in the preparation of reports as required by the Director of Catering and Conference Services
The ability to requisition supplies and collateral through the purchasing system with the proper signatures and put said items in their proper place
The ability to participate in scheduled meetings as requested
The ability to book internal meetings and follow through with proper booking procedures
The ability to respond properly in any hotel emergency or safety situation

Sales & Catering Administrative Assistant Resume Examples & Samples

This position is a customer contact position requiring a multitude of tasks while consistently providing offices, fielding calls for distribution to managers, typing group contracts, proposals, letters and other correspondence as required
Along with this, the individual will be responsible for generating new leads for Catering business through telephone solicitation, and passing these leads to the appropriate Manager
They will also prepare purchase orders and order office supplies
Candidate should be able to type a minimum of 30 words per minute and should possess strong verbal and written communication and organizational skills
Should possess the ability to multi-task, and juggle multiple projects, tasks and assignments as required by the Directors within the departments
Previous Sales experience in a Hospitality related environment preferred
This position is a developmental position that has the potential to lead to a Management role

Catering Administrative Assistant Resume Examples & Samples

Attends weekly sales and catering departmental meeting and other scheduled meetings to support business operations, such as group pick up meeting, weekly operations meeting, and weekly sales meeting
Assists with special projects assigned by management
Performs other duties and responsibilities as assigned or required by management
Maintain a good working relationship with other departments, employees, and guests

Catering Administrative Assistant Resume Examples & Samples

Strong communication and computer skills
Excellent time management and organization skills
Catering and Hotel Experience is a plus
Delphi knowledge preferred
Enjoys working with people and in a team environment
Previous in a luxury hotel, or similar environment

Catering Administrative Assistant Resume Examples & Samples

Arranges appointments for Director of Catering
Answer incoming telephone calls - all Catering lines
Responds to telephone inquiries by determining client's needs and specifications for referral to Catering Sale Managers
Processes all Director of Catering incoming correspondence
Types all Director of Catering outgoing responses
Ensures that all filing systems are maintained according to spec's (Local, Convention and Spin-off)
Sells Food & Beverage to small convention groups and one-shot groups
Co-ordinates catered events for these groups
Gathers and organizes all materials for Catering End of Month report
Ensures that all Director of Catering catered functions are "tie-down" 48 hours in advance (guarantees, floor Plans, entertainment, flowers, A/V etc
Establishes rapport with Director of Catering's clients and functions as his liaison
Special projects as assigned by Director of Catering
College degree preferred, but not required
Experience working with Microsoft Office Applications
Delphi experience is a plus
Ability to type at minimum 30 WPM
Ability to work holidays, and some weekends and night
Previous experience in high customer contact environment; with previous experience answering customer questions and handling customer concerns
Must possess the ability to multi-task in a busy environment, follow through successfully on guest requests, ensure guest satisfaction, and work as a team player
Excellent communication and presentation skills proven phone etiquette skills

Catering Administrative Assistant Resume Examples & Samples

Maintain Delphi accounts, including traces, creating and updating bookings, manipulating events in the function diary and the preparation of Banquet Event Orders. (15%)
Maintain the various Catering file systems, both electronic and paper, including Account Files, Program Evaluation Database, Master binders for Banquet Event Orders and Resumes. (5%)
Operate a variety of electronic and manual office resources, including but not limited to laser printers, multi-function copy machines, fax machines, paging system, a bindery machine. (5%)
Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact. (5%)

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