Catering Sales Resume Samples
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Catering Sales Resume Samples
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JR
J Roberts
Janick
Roberts
92231 Gulgowski Land
Dallas
TX
+1 (555) 505 1391
92231 Gulgowski Land
Dallas
TX
Phone
p
+1 (555) 505 1391
Experience
Experience
San Francisco, CA
Catering Sales Coordinator
San Francisco, CA
Douglas Group
San Francisco, CA
Catering Sales Coordinator
- Assist in developing social media contact working with Hotel Marketing Manager for posting to social media channels
- Work with facility Sales Managers to independently manage short-term bookings
- Maintain the coordinator work space in an organized, efficient and results oriented work space
- Assists with hiring, discipline, and performance reviews
- After training, to book and service small groups of 10ppl or less working under the direction of the hybrid position –catering/conference services manager
- Banquet menus revisions and updating CSC Managers’ database
- Provide Reception Desk Relief Coverage
New York, NY
Catering & Sales Coordinator
New York, NY
Wintheiser-Lubowitz
New York, NY
Catering & Sales Coordinator
- Assists in the development and maintenance of marketing plans, action plans, goals and objectives
- Assists in maintaining proper cash and liquor accounting controls by confirming the delivery of food, beverages and services
- Educational Assistance
- Analyzes statistics and forecasting and makes reforecasting recommendations necessary to achieve accurate year-end projections
- Solicits prospective customers in order to secure new business
- Negotiates guest room rates, meeting room rentals, and banquet/catering events in order to secure business
- Oversees the accuracy of customer contracts, cover letters, banquet and catering orders and related communications
present
Philadelphia, PA
Director, Catering Sales
Philadelphia, PA
Parker-Hahn
present
Philadelphia, PA
Director, Catering Sales
present
- Providing auxiliary support to the CSC team during the planning and execution of the program
- Manage the sales phase (Space allocation, room block, contract concessions)
- Establish a strong presence within Kosher and Ethnic Markets
- Develop new markets for Catering Sales through the cultivation of relationship with key Social Leaders within the community
- Responsible for exceeding overall revenue quota as outlined by the Director of Conference Services/Catering
- Explore client programs for opportunities to increase the value of the booking
- Actively participate in local organizations such as Austin Chamber of Commerce, and MPI
Education
Education
Bachelor’s Degree in Marketing
Bachelor’s Degree in Marketing
Columbia University
Bachelor’s Degree in Marketing
Skills
Skills
- A strong knowledge of upscale, deluxe hotels
- Understands revenue management functions and account profitability
- Strong computer skills with working knowledge of Microsoft Word, Excel, Outlook
- The ability to work safely in a fast pace work environment while able to multi-task
- Ability to solve problems quickly and efficiently; - Sense of organization and planning
- Highly responsible & reliable
- Speaking over the phone and emailing with guests comfortably and professionally
- Good liaison with all other department colleagues
- Ability to use standard software applications and hotel systems including Delphi, Opera, Fidelio, SFA, etc
- Fluent English and a second language desirable
12 Catering Sales resume templates
Read our complete resume writing guides
1
Catering Sales Associate Manager Resume Examples & Samples
- Plan, direct and control catering sales and operations within Fenway Park to meet operating and financial goals, client objectives and customer needs
- Assist customers in menu planning
- Complete other tasks and responsibilities as assigned
2
Associate Specialist, Catering Sales Resume Examples & Samples
- To assist in developing and executing the business plan for catering sales team to achieve sales goals with quality service
- Work closely with business partners to execute the work plan
- To design product and package relevant to the market and based on Disney core values
- To collect data on local market with consumer references
- To assist sell, plan and execute on all kinds of social events (Disney Fairy Tale Wedding, Kids Party and other special occasion celebrations)
- With 4yr Bachelor degree and above, majority of tourism, marketing or hotel management is preferred
- At least 1 yr relevant work experience
- Strong sales, coordination and communication skill and be familiar with the operating process; relevant background is preferred
- Strong spoken and written ability of both English and Chinese
- Strong Interpersonal and presenting skill, also team work sprit is required
- Detailed orientated and excellent organization ability
- Strong knowledge background of cantering culture and tradition of Chinese and Western
- Be positive, target oriented and proactive thinking
3
Catering Sales Coordinator Resume Examples & Samples
- Bachelor's degree in marketing or business is highly desirable or a combination of experience and education
- 1-2 years in hospitality industry, with experience in catering or banquets preferred
- Skilled in banquet and event service operations
4
Catering Sales Coordinator Resume Examples & Samples
- Speaking over the phone and emailing with guests comfortably and professionally
- Taking phone and email inquiries and communicating with managers on team to relay customers’ needs
- Service Focused
- Bachelors Degree (preferred)
- Organized (Required)
- Hospitality Experience (preferred)
- Knowledge of Opera and Delphi systems (preferred)
- Interest in sales (preferred)
5
Catering Sales Coordinator Resume Examples & Samples
- Qualify call-in catering business, completing inquiry sheet and book function
- Administrate and update Delphi Operating Systems (Systems Analyst) & Opera
- Perform administrative duties for Director of Catering/CS and Catering/Conference services teams prepare Estimate forms for Conference Services and Catering Managers
- Prepare and calculate Catering reports and other reports as needed
- Prepare and distribute Banquets Events Orders, 14-day Weekly and Conference Resumes daily and weekly
- Prepare signage for conference rooms and the marquee posting on a daily basis
- Prepare wedding menu package, printed menus and Room Service delivery cards
- Prepare group files to in compliance with file procedure
- Answer all telephone calls in a courteous and professional manner
- Order and track all of Catering Department office supplies, as well as maintaining office machines
- Prepare and distribute Expense Reports
- Make Open Table reservations for group events and Manager site/meetings
- Copying, sending faxes, delivering and retrieving departmental mail
- Basic education at high school level
- Must be able to write, read, understand and speak English
- Must have good oral and written communication skills
- Must be able to type 45 wpm and have computer experience with Delphi, Opera, Microsoft Windows, Word and Excel
- Must have good telephone etiquette
- Must be organized and detail oriented with some background in bookkeeping
- Must be able to work well under pressure and with minimal supervision
- Must be able to perform tasks in a safe manner and adhere to company policy
- Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. While attending trade shows, must be able to stand for up to 8 hours per day. This includes traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task
- Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis
- Must be able to lift up to 15 lbs. occasionally
- Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity. Some portions of daily assignments involve ergonomic risk, such as repetitive tasks, hands exertion, vibration, poor body mechanics, restrictive work stations or awkward postures
6
Catering Sales Executive Resume Examples & Samples
- High school diploma or GED; 2 years experience in event management, or related professional area
- Increases total department sales and profitability through the solicitation and maintenance of local catering business for the property and food and beverage product sales
- Maintains monthly and yearly sales quota as directed by the Director of Local Catering
- Manages and coordinates catering activities associated with planning, supervising and executing functions requiring food and beverage services with less than 30 room nights
- Forecasts group revenues according to established guidelines
- Maintain and demonstrate strong knowledge of food, beverage and general trends within the hospitality industry
7
Catering Sales Coordinator Resume Examples & Samples
- Work with the Catering Sales team in the creation of event orders
- Assist sales managers with event, selecting and costing menu items, and pricing as needed
- Coordinates activities with other internal departments
- Participates in management team meetings. Interfaces with vendors and key service users within client organization
- Facilitate external customer relations; represents Aramark and the client at any meetings and events
8
Catering Sales Coordinator Resume Examples & Samples
- Prepares and distributes all material and correspondence relating to the successful operation of the department such as contracts, memos, letters, banquet event orders, amenity requests, proposals, convention resumes for assigned CSC Manager(s)/Director(s) Buddy(s), etc
- Perform daily, weekly and monthly, or as needed all administrative duties and checking mailboxes twice daily for assigned CSC Manager(s)/Director(s)
- File purging and the maintenance of the CSC file room
- Banquet menus revisions and updating CSC Managers’ database
- Work professionally with all departments to ensure 100% Guest Satisfaction
- Provide Reception Desk Relief Coverage
- Prompt distribution of last minute changes to affected departments
- Initiate the CSC booking process by creating accounts/bookings, establishing departmental files and generate timely notification to affected departments as it pertains to all types of guest or client inquiries
- Initiate the CSC booking process for internal and external events by creating accounts, bookings, establishing departmental files, generate BEO’s as well as timely notification of changes to appropriate departments
- Additional duties, responsibilities and accountabilities as deemed necessary by assigned CSC Manager(s)/Director(s)
- Minimum Diploma Holder
- Computer literacy including Microsoft Office Suite essential
- Self - motivated with excellent time management and multi-tasking skills
- Opera and Property Manager experience preferred
9
Catering Sales Assistant Resume Examples & Samples
- Gathers and maintains data, and assists in preparing reports, often using a variety of computer software including Catermate, Word and Excel
- Prepares and maintains unit's records (including financial, personnel, administrative,) reviews complex documents, reports, etc., to assure compliance with University requirements and/or government regulations, and alerts supervisor to unusual situations
- Provides for smooth day-to-day flow of communications within the Catering Department. This includes execution of the on-the-move program, managing a large volume of phone calls, taking orders and preparing all contracts and customer correspondence
- May compose, proofread, edit and prepare correspondence such as catering contracts, cover letters, reports and other materials using word processing, spreadsheets and/or databases
- May consult on use of facilities and advise availability of services within the University for gatherings such as conferences and seminars for catering customers, become an expert on available venues
- Act as the point person for various standing accounts identified by the catering sales manager and director. Represents HUDS to students, faculty, staff and guests in a positive and professional manner
- Supports the needs of a diverse work environment
- 3 or more years of related administrative experience
- Proficiency with Microsoft Office applications
- Business training beyond high school or college preferred
- Prior catering experience preferred
- Exceptional organization, time management, communication and interpersonal skills
- Ability to work independently with minimal supervision. Ability to handle complex and confidential information with discretion
- Must have the ability to multitask, and detail oriented. Initiative and self-motivation are necessary assets
- Must be a team player and have a sense of humor
10
Catering & Sales Coordinator Resume Examples & Samples
- Minimum two years of previous experience as an administrative assistant in hotel catering and sales or similar environment
- Appropriate professional appearance and demeanor
- Working knowledge of Delphi and Opera preferred
- Excellent oral and written communication
- Excellent organization skills
11
Catering Sales Executive Resume Examples & Samples
- Previous experience is an asse
- Minimum High School Diploma, Business School and/or Hotel School Diploma preferred
- Minimum two year experience in Catering, exposure to Banquet operation is a plus
- Minimum three years experience in a luxury Hotel environment
- Candidate must have flexible schedule and ability to handle multiple tasks simultaneously
- Must be results oriented, enthusiastic and a strong team player
- Must be able to prioritize, organize and be self-efficient
- Computer experience at intermediate to advanced level is mandatory with knowledge of Windows 2003 (Excel, PowerPoint and Word, Access) Opera Sales & Catering and Meeting Matrix
- Keyboarding speed of 75 words per minute will be an advantage
- Must be flexible in terms of working hours especially during peak periods
- Must possess good Sales skills, guest service skills, professional presentation and sophisticated communication skills
- Proficient in English language (Verbal and written), second language is an asset
12
Catering Sales Coordinator Resume Examples & Samples
- To assist the Catering Sales Managers in sales administration including: coordinating events, tele-marketing, conduct site inspection, assist in sales blitz and up keep the Catering Office
- Ensure that all administration work related to Sales Department (priority) is handled efficiency, accuracy and in a timely manner
- In the absence of the Catering Sales Manager, ensure all incoming correspondence and telephone enquiries are handled with efficiency
- Ensure the utilization of in-house software especially the “Opera Sales & Catering”. Use it efficiently and maintain its application to date
- Keep clients advised of latest information regarding hotel’s promotions Keep well informed and well coordination about the operations, especially in essential departments (F&B, Culinary, Concierge, Security, Engineering, Housekeeping, Banqueting etc.)
- Proficiency in Microsoft Word, Excel & PowerPoint
- Knowledge of Opera System
- 1 – 2 years relevant experience in service / hospitality industry
- Minimum Diploma in any discipline
- Good liaison with all other department colleagues
13
Catering Sales Liaison Resume Examples & Samples
- Serve as a critical link to ensure that any changes, updates or menu information are relayed to catering production staff in a timely manner
- Coordinate menu selections, guest counts, special requests
- Review all catered events and room reservations as well as food customers orders and match customer menu choices with recipes in C-Bord
- Coordinate the development of new recipes that need to be added to C-bord with the Executive Chef. Make corrections and entries into the system when necessary
- Maintain all of the on-line catering orders so requests are distributed to the correct coordinator and processed in a timely manner
- Provide excellent customer service by speaking with clients when they call with event changes. Ensure additional follow up with clients to obtain required information regarding guest allergies prior to production of food. Provide accurate data entry in Eventmaster software
- Order and schedule specialty equipment and supplies from off-site vendors based on client needs
- Assist with event staff scheduling and post event summary by following up with clients
- Demonstrated excellent customer service skills via telephone, in person, e-mail
- Data entry accuracy
- Ability to work a flexible schedule if business dictates
- Ability to convey information accurately and timely
- Ability to learn new department specific software
- Ability to facilitate the work flow, change priorities and work efficiently in a fast-paced environment
- Ability to meet deadlines
- Ability to communicate with internal and external customers using knowledge of Rave!Catering’s best practices
- Provides leadership to student employees
- Provides timely and accurate problem resolution
- Must be proficient in the use of event scheduling and food and nutrition service management software with the ability to learn a new program quickly
- Previous experience in the administrative function of menu development
- Previous experience in high volume catering
- Degree in the Hospitality Service Industry
- Background in Nutrition with a solid knowledge of menu development
- Previous Experience using C-Bord or similar software, including experience in making edits to recipes in the system
14
Catering Sales & Operations Manager Resume Examples & Samples
- Proactively seeks out new business in group sales, catered events, weddings, and banquets
- Manages the booking according to the mutually agreed upon sales contract, to include, attrition clauses, minimum revenues, charter agreements, sliding scales, vendor charges, audio visual charges, cancellation, and food & beverage clauses
- Completes rate negotiations, contract negotiations, BEOs and collection of deposits
- Measures results and redefines the plan as needed to achieve/exceed individual sales goals and property budget
- Increases account revenue and/or operating profit contribution by promoting ancillary spend and creating other opportunities for growth. Up sells and makes creative suggestions to clients
- Creates quarterly plans and actions to successfully achieve/exceed budget
- Maintains an awareness of the competition and market conditions internal and external to the component
- Demonstrates a proactive and enthusiastic attitude in striving for and meeting component’s business goals and objectives
- Represents Aramark both professionally and ethically at all times
- Demonstrates and promotes Aramark culture, values and management philosophy
- Interfaces proactively as needed with all support departments (such as HR, Safety, Culinary, and Operations) to obtain best results for all concerned
- Oversee scheduling, deliver financial commitments, cost and productivity for the catering department
- Demonstrate the ability to think ahead and plan over a one-to-two year time span
- 2-3 years’ experience in sales, group catering events or like employment
- Ability to work effectively under pressure and meet established goals & objectives
15
Catering Sales Events Coordinator Resume Examples & Samples
- Partners with the Director of Catering to transition definite bookings between the Sales Department and Operations Teams , Facilities, Culinary, Special Events etc.)
- Gathers all pertinent information from clientele
- Manages the space requirements, while being cognizant of the properties space availability
- Must be able to work flexible hours including nights, weekends and holidays
- Monitors deadlines and follows-up with each client to ensure guarantees on meal and guest counts
- Distributes all information gathered on meetings, banquets and special events to operations staff (Lodging, Facilities, Culinary, Special Events) at least seven (7) days in advance of the group’s arrival
- Works with the on-site support staff for each of the meetings, banquets or special events resolving any concerns that arise during their event
- Meets with the applicable departments on a weekly basis reviewing all logistics and needs for the following week
- Arrives no less than 45 minutes prior to the start of an assigned event to greet the on-site contact, and inspects all meeting/banquet space before the start of the event ensuring that the location(s) has been set-up properly, in accordance with the BEO’s, and takes measures to adjust/correct before group’s arrival
- Checks-in with meeting/banquet contact periodically throughout the event to gauge needs and satisfaction
- Provides Accounting with a final bill that is accurate and submitted timely by 9:00 a.m. the day following the completion of an event
- Ensures that all vendor invoices are properly aligned with a purchase order and turned into the accounting department on a weekly basis
- Attends and participates in all required meetings
- Food & Beverage background preferred
- 3-5 years sales and service experience in a Hotel, Convention Center and/or Banquet Site
16
Catering Sales Coordinator Resume Examples & Samples
- Assist Catering Sales Department with daily operational duties
- Respond to customer requests by mail, email, fax or phone on behalf of Director of Sales
- Resolve routine administrative problems and answer basic inquiries
- Maintain filing and office services in accordance with standard operating procedures
- Produce and route catering proposals for both prospective and contracted clients
- Create, edit and distribute banquet event orders (BEOs)
- Work with facility Sales Managers to independently manage short-term bookings
- Coordinate event pre-planning details to ensure the successful completion of events
- Verify event details by cross-checking Aramark BEOs against facility BEOs and notify Director of Sales of all discrepancies
- Process mail and log payments received
- Route copies of receipts and countersigned catering documents to clients
- Establish, maintain and update files, records and other documents
- Monitor status of event files daily and notify Director of Sales of past due accounts
- Research event history for internal repeat groups and obtain information from other facilities regarding a client’s past F&B history
- Act as backup Catering Sales Manager as necessary
- Work with Director of Sales and General Manager on special programs or events as needed
- Contributes to department mission by completing varied tasks as assigned by Director of Sales
- Assist other departments (Catering, Retail Foods, Culinary) with projects as needed
- Strong problem solving, analytical, and organizational skills
- Must have previous customer service experience
- Minimum of two years experience in a hotel/banquet setting required
17
Catering Sales Coordinator Resume Examples & Samples
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
- Computer knowledge/ Skills required
- At least 3 to 5 years of progressive experience in hotel or related field preferred
18
Assistant Director of Catering Sales Resume Examples & Samples
- Exceed personal sales goals as well as hotel revenue goals on a monthly, quarterly and yearly basis
- Responsible for assisting Director of Sales/Director of Sales Marketing on all reporting
- Ensure delivery of expected guest service through follow up and coordination with other hotel departments. Assist the Director of Sales to maintain positive relations with all Guests, Vendors, Colleagues and National Sales Offices
- To provide constant analysis of market feedback and competitor information to DOS/DOSM
- Plan events to encourage interaction with counterparts on other Sales Teams that can provide Referral business
- Assist Director of Sales to keep a constant focus on identification of hi-potential colleagues and succession planning opportunities/needs
- Oversee Coordinator/Assistant workload and plan monthly Coordinator/Assistant luncheon/meetings
- Assist with development/implementation of annual budget and development of marketing plan
- Previous leadership experience within sales required, preferably in a luxury hotel environment in Indonesia
- Computer literate in Microsoft Window applications andor relevant computer applications required
19
Director, Catering Sales Resume Examples & Samples
- Account relationship to maintain and build the annual business market in Catering bookings
- Evaluate each annual based on financial, need period, and relationship to hotel/city
- Using DBR to assess the prime fit while balancing the clients’ needs and expectations with the overall hotel business requirements and financial responsibilities
- Explore client programs for opportunities to increase the value of the booking
- Grow the annual accounts based on the value of these bookings
- Providing auxiliary support to the CSC team during the planning and execution of the program
- Build solid relationships with counterparts within the city to better understand client trends, learn about their selling strategies, opportunities to sell our space if they cannot accommodate. Work with CVB and Convention Center teams to develop ICW business opportunities
- Establish a strong presence within Kosher and Ethnic Markets
- Continue strong relationships with Vendors for potential extension of sales opportunities
- Develop new markets for Catering Sales through the cultivation of relationship with key Social Leaders within the community
- Solicit local/social and corporate group business through execution of actions outlined in the Departmental Marketing Plan as well as established solicitation practices
- Solicit existing account base to generate additional bookings from the Account
- Participate in trade shows, conventions and promotional events within the hotel and trade related organizations
- Actively participate in local organizations such as Austin Chamber of Commerce, and MPI
- Proactive solicitation and account saturation of the Social/Gala Market
- Parameters for this market will be flex based on business needs however the current parameters for this position are, but not limited to Dinner events over 250ppl
- Continue to increase awareness of the hotel and its’ products and service to multiple of new clients, with the use of social media efforts
- Create strategic sales proposals that understand the needs of the Social/Gala Market while maintain the financial requirements of the business
- Responsible for exceeding overall revenue quota as outlined by the Director of Conference Services/Catering
- Manage the sales phase (Space allocation, room block, contract concessions)
- Prompt response (within one business day) to all forms of inquiries in an effort to capture additional market share
- Prepare accurate and creative menu proposals
- Conduct site inspections
- Upon turnover of a booking, coordinate and follow up with the assigned Conference Services/Catering Manager and/or other hotel departments to ensure delivery of Hotel's promised services
- Creative selling techniques in increase revenue per booking, or decrease hotel expenses
- Must possess computer skills, including but not limited to, Microsoft Office
- Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required
- Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items
- Excellent organizational and supervisory skills
- Ability to multi-task between guest requests, operational issues, and team member needs
- Ability to remain calm and pleasant under stressful situations
- Strong leadership, excellent interpersonal skills, and problem solving abilities
20
Catering Sales Executive Resume Examples & Samples
- Analysis local market trends and competitor activity to identify new business leads
- Negotiate room rates/packages with corporate clients
- Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
- Attend Sales events, as required
21
Catering Sales Coordinator Resume Examples & Samples
- Maintain files at the location
- Print menu signs and post updated menus on the campus dining website
- Prepare communication materials for the hourly staff including, but not limited to: bulletin boards, schedules, memos, etc
- Ability to remain stationary for a period of time
- Repetitive motion is required; involving typing, filing and use of hands and wrists
- Complete special projects as needed
- Complete any task requested by a supervisor or member of the Aramark management team
- Excellent communication skills,organization skills and attention to detail
22
Catering Sales Associate Resume Examples & Samples
- Strong computer skills required i.e. Excel, Word, PowerPoint
- Previous experience with Delphi and Catermate a plus
- Must be available for some event based hours including weekends
- Must be willing to follow all Aramark Safety Standards
23
Catering Sales Coordinator Resume Examples & Samples
- Respond to inquiries regarding catering space availability for small groups in a professional and timely manner
- To solicit from and confirm with clients, all information pertaining to the event they are planning, and to organize and distribute all information to departments through memos, banquet event orders and directives
- Prepares and distributes all material and correspondence relating to the successful operation of the department such as contracts, letters, group pick-up, banquet event orders, amenity requests, convention resumes for assigned CSC Manager(s)/Director(s), etc
- Perform daily, weekly and monthly, or as needed all administrative duties
- Maintain Group Bookings
- Initiate the CSC booking process for internal and external events by creating accounts, bookings, establishing departmental file, generate BEOs’ as well as timely notification of changes to appropriate departments
- Active solicitation of client guarantees and the timely distribution of the information as per established departmental methods or as requested
- Handle Site Inspections and Walk-ins queries in the absence or as requested by assigned CSC Manager(s)/Director(s)
- Handle inquiries and co-ordinate group meeting details in the absence of assigned CSC Manager(s)/Director(s)
- Adherence to Company Green Initiatives
- Maintain integrity of OPERA at all times
- High energy with exceptional organization and communication skills
- Excellent interpersonal skills, booth written and verbal
- Long hours may be required depending on business levels
- Microsoft Office Software and Excel literacy required
24
Director Catering Sales / Events Resume Examples & Samples
- Establishes client base of organizations, associations and commercial business through direct outside sales efforts for purpose of securing business for the hotel
- Negotiate food and beverage prices, function space, room rates and hotel services within approved departmental booking guidelines
- Developing annual operating budget for catering department; assist in the responsibility for reaching the departmental and individual selling goals
- Draws up contracts to confirm banquet bookings
- Conducts tours of the hotel and banquet facilities; entertains potential clients
- Assists clients in menu planning, coordinating food, beverage, table arrangements and decorations
- Coordinates with Executive Chef, Banquet Manager and Convention Service Managers on all functions
- Participates in all staff and sales meetings
- Trains and evaluates catering and banquet management/supervisory team
- Participates in weekend sales office coverage and any established MOD programs
- Five years of catering sales experience in full service hotels and upscale venues
- College degree in business/marketing, hospitality or related field
- Above average computer skill knowledge -- MS Word, Excel, and Delphi
- Knowledge of financial aspects of department -- budgeting, forecasting, revenue management
- Working knowledge of union contract
- Ability to handle both corporate and social events
- Must be detail oriented and organized
- Strong professional presentation and communication skills are required in this role
25
Catering Sales Executive Resume Examples & Samples
- Strong interpersonal skills
- Knowledge of quality food & beverage as well as Service Standards
- Very good communications skills in English , Azerbaijani & Russian. All written and spoken.
- Ability to work under stress from clients, peers and operation in general
- Good Planning, organizational and administrative skills
- Proven prior experience in dealing with customers and negotiating abilities.
- Professional personal presentation. Appropriate grooming and appearance.
- Available to work long hours and weekends if necessary.
- Ability to work with a team of different departments
26
Catering Sales Executive Resume Examples & Samples
- To develop and promote the sale of wedding events
- To provide quotations for venue, function, menu and accommodations
- To ensure good follow up and service delivery from confirmation to post event/conference
- To coordinate with the preparation of collateral materials
- Represent the hotel and assist the Sales & catering team in any activities
27
Assistant Director of Catering Sales Resume Examples & Samples
- Responsible for the development, promotion and sale of conference and MICE business
- Assist clients in event planning, packaging and menu selections
- Prepare event orders according to the establish Standard Operating Procedure
- Co-ordination and hosting site inspection activity including follow-up
- Co-ordination and production of conference and incentive collateral materials
- Handle telephone/online sales enquiries
- Establish client relationship and build rapport
- Prepare weekly/monthly sales reports for Head of Department
28
Catering Sales Admin Resume Examples & Samples
- Assist in selecting, training, supervising, scheduling, developing, disciplining, and counseling associates in the Front Desk of the Hotel
- Assist in managing front office and establishment of policies and procedures
- Confer and cooperate with other department managers to ensure coordination of Hotel activities
- Answer inquiries pertaining to hotel policies and services
- Knowledge of front office policies and procedures, reservations, accounts receivable
- Understanding of front office accounting, forecasting, and reporting
- Ability to defuse a potential problem situation confidently
29
Catering Sales Executive Resume Examples & Samples
- Conducts sales visits, telephone calls, writes letters, sends emails and extends invitations to clients to visit the hotel
- Follows up on all enquiries
- Entertain clients with the object to secure business or strengthen ties when required
- Negotiate terms pertinent to the sale of conference and banqueting services
- Conduct site inspections and tour familiarizations
- Attends trade shows and sells conference space when directed
- Establish leads from newspapers, magazines, relevant industry documents and follow up
- Maintain a regular pattern of sales calls
- Monitor competitor activities and use information when developing strategies
- Develop and maintain contact with business generations, meeting and convention planners, visitors/convention Bureau/ travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to hotel business
- Assist in the co-ordination of conference sales/promotional events and activities
- Assist in the operation of banquet functions
- Liaise with Reservations for space allocation and priority
- Conducts daily briefings and other meetings as needed to obtain optimal results
- Handles administrative works and keeps up-dated files on the following Conference matters including
30
Catering Sales Coordinator Resume Examples & Samples
- Receive groups and events and keep up to date the hotel even output
- Draw up contracts for groups and events
- Insert Rooming List in the system, update payment instructions and enter important information relevant to the group
- Negotiate budgets with customers
- Develop events Work Orders in the system with all relevant information
- Conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.)
- Perform monthly report groups and update closing information groups
- Interact permanently with the Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings and kitchen
- Act directly with the guest or client during the stay of groups and events
- Participate in special activities such as Management cocktails, welcome tour groups, etc
- Ensure that all client requests are answered efficiently and with agility
- Graduate or MBA in Management, Hospitality and Marketing
- Fluent English and a second language desirable
- Previous sales groups and events, preferably in Hospitality
- Ability to analyze and manage multiple tasks
- Ability to solve problems quickly and efficiently; - Sense of organization and planning
- Good written and verbal communication in English
- Good computer skills including Excel, PowerPoint and Word
- Proactive approach to meet deadlines and objectives
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Catering Sales Admin Resume Examples & Samples
- Answer and direct phone calls to appropriate persons. Handle phone inquiries for Sales staff
- Organize routing of company trade show booths
- Schedule sales appointments for sales events and sales calls
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Catering Sales & Planning Intern Resume Examples & Samples
- Must have a valid Colorado Driver’s License and supply a current DMV copy of driving history
- Two to three years’ administrative experience
- One to two years’ direct customer relations
- Computer Software Knowledge: Microsoft Office Applications, Delphi, Etc
- Type at least 60 words per minute
- Professional phone conduct
- Strong attention to details, accuracy, and quality
- Proficient with modern office equipment including phones, fax machines, and mail meter
- Must have a Minimum of 1 year experience in the Conference Services Field / Event Experience
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Catering & Sales Project Representative Resume Examples & Samples
- Partners with Director to build catering training programs and working with external vendors on new catering delivery methods
- Supports Director in enrolling and implementing catering and delivery programs with Operations partners. Provides training to staff in all aspects of the catering business, including sales techniques, proper equipment use, food preparation, presentation and delivery, and record keeping, billing and reporting
- Develops strong relationships and effective communications with Panda Express operators and other concepts leadership and restaurant staff to ensure smooth execution of the catering and delivery programs
- Develops appropriate menu for catering business and ensures compliance with company guidelines related to menu specifications, pricing, discounting, promotional items, and expense management
- Responsible for maintaining accurate catering paperwork and updated customer files. Provides timely, accurate, and complete reports on sales activities, event expenses, and other required information
- Manages budget and administers project invoice processing, following up with vendors to clarify discrepancies and charges, and submits check requests
- Manages schedule and logistics for Catering team
- Bachelor’s degree or degree in culinary arts required
- Minimum three years of work experience; Strong preferred experience in Operations and catering in a retail/hospitality environment
- Successful completion of annual store training
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Catering Sales Coordinator Resume Examples & Samples
- Detailing food and beverage events and communicating all information to appropriate departments
- Maintaining efficient and detailed input into BEO system (ReServe)
- Collecting and processing payments
- Assisting, when required, with day of event execution
- Creating show folders and assigning sales managers to events/conventions in Showbiz
- Responding to customer inquiries via email or phone in a timely fashion
- Excellent communication skills (both verbal and written) a must
- The ability to work safely in a fast pace work environment while able to multi-task
- Strong organization skills and attention to detail is a must
- Strong computer skills with working knowledge of Microsoft Word, Excel, Outlook
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Catering Sales Coordinator Resume Examples & Samples
- Taking phone and email correspondence and communicating with managers on team to relay customers’ needs
- Catering and Conference Services Experience (preferred) or Group Sales Experience (preferred)
- Interest in sales and servicing (preferred)
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Senior Director of Catering Sales Resume Examples & Samples
- Meets/exceeds annual revenue targets through the development, advancement and closure of client partnerships
- Ensures high retention of existing accounts through adept post-campaign account management and education around new product enhancements
- Independently develops and delivers sales presentations that educates prospective clients on catering value proposition, roadmap, and partnership opportunities
- Develop sales training program; including curriculum and assessment of training needs for both new and existing RSCD, RCSM and CSS levels
- Assists C Suite in setting the strategic vision for the catering sales department and owns the execution of key departmental projects
- Identifies and builds relationships with key prospects such as brand executives, managers and administrative professionals through cold calling, networking and referrals
- Partners with other functional teams to ensure client campaigns are successfully executed from start to finish
- Learns and leverages key principles of the sales model to maintain control of challenging and complex client opportunities
- Builds collaborative partnerships with Regional VP’s and Regional Directors and Regional Operators to ensure the catering team has the support and guidance needed to deliver results
- Reviews quarterly sales / statistical metrics and owns Catering Sales budget
- Responsible for the training and development of the RCSD and RCSM teams
- Partner with the necessary business units on the development, management, and execution of an integrated marketing campaign for the catering channel
- Partners with the necessary business units to optimize the usage of the CRM
- Attracts, recruits, leads, and retains a team of Regional Catering Sales Directors, Regional Catering Sales Managers (RCSM) and Catering Sales Specialists (CSS)
- Invests in growing each RCSD and RCSM through regularly scheduled touch bases and performance evaluations
- Provides guidance to RCSDs and RCSMs in identifying market-appropriate tactics and solutions to catering issues
- Diagnoses and advises on situational awareness of market revenue challenges raised by RCSD and RCSM
- Communicates brand standards to RCSD and RCSM’s who will ensure they are met in the execution of their teams caterings
- Bachelor’s degree or equivalent work experience
- 8 years of sales experience
- 5 years of experience supervising employees
- 5 years of experience interpreting business goals and applying techniques and strategies to expedite the achievement of those goals
- 2 years of experience interacting and creating relationships with internal and external customers of all levels and skill sets
- 2 years of experience using a PC and MC Office Suite, including intermediate proficiency in Word, Excel, and Outlook
- 5 years of experience supervising sales employees
- 5 years of experience with CRM software such as Oracle or Salesforce
- 5 years of restaurant sales experience
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Catering Sales Specialist Resume Examples & Samples
- Achieves sales quota / target as set by the Director of Sales and Boston Market
- Increases sales in all restaurants in assigned territory to meet budgeted sales plan
- Effectively executes all steps in the established sales cycle process
- Develops and produces hot leads provided by CRM
- Improves local store catering sales for their assigned market and build brand loyalty to Boston Market through different mediums, following the sales process and utilizing assigned sales tools
- Targets all new, core, active, at risk, lost and historical contacts provided from the CRM database
- Explores all major events and activities throughout the market, primarily via telesales techniques, to identify sales opportunities
- Plans menus, orders, and deliveries with customers and use the opportunity to utilize suggestive selling techniques and reinforce Boston Market’s quality products and services
- Creates new opportunities and maintain CRM database
- Utilizes reports to track sales results such as customer’s frequency, sales, and average sales per order and analyzes current trends to maximize sales results
- Completes calls to all new customers and log by close of business on Fridays each week
- Keeps supervisor abreast of progress through daily activity logs, phone calls, attending weekly conference calls and scheduling events in team calendar
- Maintains on-going contact with catering customers to build sales through thank you letters and follow-up calls seeking sales feedback on orders and referrals
- Effectively demonstrates required sales techniques to build sales and provide ongoing support of the customer and gain repeat orders
- Ensures customer complaints are resolved by investigating problems, developing solutions, and makes recommendations to Regional Catering Sales Manager, Regional Catering Sales Director, Director of Operations, and Area Managers
- Drives up to 30 mile radius (one way) from own residence to conduct field day, canvassing in assigned trade area a minimum of 1-2 times per week or as sales dictate
- Takes sample boxes from nearest Boston Market restaurant to execute tastings with potential clients/businesses as needed to include site visits and transportation of food
- Manages the sales cycle, quotas, customer follow-up and service requests for all customers
- Manages multiple projects at once
- Takes direction and works independently
- Works overtime as necessary
- Performs other duties as required and assigned
- Associate’s Degree or equivalent work experience
- 1-3 years of sales experience
- 1-3 years of experience interpreting business goals and applying techniques and strategies to expedite the achievement of those goals
- 1-3 years of experience interacting and creating relationships with internal and external customers of all levels and skill sets
- 1-3 years of experience using a PC and MC Office Suite, including intermediate proficiency in Word, Excel, and Outlook
- 3 years of sales experience
- 3 years of restaurant experience
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Regional Catering Sales Director Resume Examples & Samples
- Leads a team of 1-2 Regional Catering Sales Managers and 3 - 7 Catering Sales Specialists as assigned by the VP of Operations
- Responsible to achieve goals for 3rd party sales, large catering venues (Amazon, Airports) and pharma segment growth
- Manage relationship with all 3rd party relationships, Growing, Maintain it
- Creates and delivers all training curriculum as assigned pertaining to the sales team role
- Acts as a resource, coach, and mentor to the Catering Sales Specialists
- Trains, supervises, and reviews performance of the Catering Sales Specialists
- Writes and provides consistent constructive feedback and performance assessments for direct reports
- Assists in the interview and selection process for Catering Sales Specialists
- Fosters teamwork and creates a guest centric environment
- Fills in for Regional Catering Sales Managers as requested by VP of Operations
- Executes all Catering Sales Specialists duties, including direct selling when needed
- Provides support of sales team as requested with the day-to-day routines. Troubleshoots escalated issues regarding eMarket, CRM, and POS
- Participates on weekly Regional Catering Sales Manager calls
- Effectively executes catering business plans to reach desired results
- Forecasts future catering opportunities to reach business plan goals
- Partners with operations leadership to develop a sales strategy and sales targets for the region to achieve regional sales goals
- Conducts sales calls to key accounts as assigned by VP of Operations
- Makes necessary outbound calls to internal and external customers that support the business needs according to department guidelines
- Acts as main contact point for Corporate Accounts, Authorized Signers, POS VS. Booked Reports, Vendor Applications, Full Service Catering Events, and Aging Reports. Provide guidance and training to sales team as needed on same
- Effectively manages information in the CRM database
- Establishes and maintains long-term relationships with all Support Center and Field personnel
- Explores contract / rebate opportunities with customers
- Completes special projects as assigned
- Works additional hours as necessary
- 5 years of sales experience
- 3 years of experience supervising employees
- 3 years of experience interpreting business goals and applying techniques and strategies to expedite the achievement of those goals
- 3 years of experience interacting and creating relationships with internal and external customers of all levels and skill sets
- 3 years of experience using a PC and MC Office Suite, including intermediate proficiency in Word, Excel, and Outlook
- 3 years of experience supervising sales employees
- 3 years of experience with CRM software such as Oracle or Salesforce
- 3 years of restaurant sales experience
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Catering Sales Coordinator Resume Examples & Samples
- This position will report to the Director of Catering Sales and fulfill the catering role interacting with banquet operations, the culinary department and the various Convention Center departments
- Will primarily focus on social events, in conjunction with groups (ICW’s) and other smaller events and conferences
- Creates group/event Banquet Event Orders, contracts, billing statements and collects payments
- Oversees functions to ensure customer satisfaction
- Participates in BEO meetings, Convention Center operation meetings, pre-convention meetings, training and other catering sales related meetings as required
- Builds and maintains great relationships with current catering clients
- Maintains accurate, legible records and files consistent with sales and catering system. Create and distribute effective internal and external communication (written and verbal)
- Ability to communicate customer needs to the operations departments and resolve complaints
- Must possess computer skills, including, but not limited to, Microsoft Word, Excel and various BEO management programs
- 2+ years of Catering Sales/Operations experience
- Knowledge of and experience with selling, planning and/or executing special events is required
- The ability to manage in a fast-paced, ever changing environment with focus on client and customer services
- Must possess general knowledge of food and beverage and service procedures, generally involving two (2) years previous working experience in food and beverage sales
- Must be able to lead, motivate, and relate to others
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Catering Sales Coordinator Resume Examples & Samples
- Previous experience in the hospitality industry is an asset
- Ability to multi-task and work successfully in a team-oriented and collaborative environment
- Proficient in Excel & Microsoft Word
- Will be trained in S&C, the hotel sales and rooms management tool and other hotel related sales management systems
- Strong skill set in customer service, grammar, writing, telephone etiquette
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Catering Sales Coordinator Resume Examples & Samples
- Sales & Admin experience, ideally in the International market and ability to demonstrate strong client relationships in the corporate and corporate group segment. Solid sales & account managements skills are essential, with a strong knowledge of group & banqueting trends and procedures. A good researcher, negotiator and client focused approach is required. The candidate should be able to show strong knowledge of constructing and executing sales & client action plans. There should be excellent communication (verbal & written) skills, confident presentation ability and a second language would be an advantage. Direct sales experience is essential (including skills in dealing with travel/event decision makers), with experience in the group/banqueting sales market a desirable asset
- Catering Sales Experience
- International Market Knowledge
- Opera/Sales & Catering Knowledge
- Report writing & project management skills
- A strong knowledge of upscale, deluxe hotels
- Possesses excellent telephone sales skills
- Excellent selling skills and understanding of sales processes; can effectively up sell products and services; can bring a sale to closure
- Knowledge of all Marriott Lodging products, cultures and brand strategies
- Knowledge of the hotel & company pricing policies, as well as negotiation guidelines
- Knowledge of need time strategy as developed by Revenue Management
- Strong customer and development and relationship management skills
- Understands revenue management functions and account profitability
- Ability to develop and maintain relationships e.g., associates, customers, vendors
- Strong presentation and platform skills
- Ability to use standard software applications and hotel systems including Delphi, Opera, Fidelio, SFA, etc
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Franchised Catering Sales Director Resume Examples & Samples
- Demonstrated proficiency in Microsoft Word, Excel, Outlook, PowerPoint
- Basic knowledge of hotel PMS systems and CRM systems. (proficiency in Delphi.fdc and the hotels brand-specific PMS preferred)
- Modern principles and practices of hospitality sales
- Local market knowledge and competitive set (brand knowledge preferred)
- Represent the hotel and Hollander Investments, Inc. with the highest level of integrity and professionalism
- Consistently achieve both personal revenue, market share, and activity goals
- Prospect and find business independently
- Develop strong customer relationships and repeat business through frequent communication and the use of professional, courteous and ethical interpersonal interaction
- Effectively conduct group & catering displacement and free-sell analysis
- Maintain professionalism through controlling expenses while traveling on the propertys behalf, in order to minimize department and hotel costs
- Maintain a healthy teamwork environment by exhibiting a positive and involved attitude to all hotel departments
- Maintain open communication with all co-workers for the best overall performance of the hotel
- Meet attendance requirements with dependability and consistency
- Exhibit excellent time management by focusing on revenue producing activities and maximizing selling time
- Communicate effectively, both orally and in writing, including development and delivery of persuasive verbal sales presentations
- Work effectively with clients, co-workers and the general public
- Maintain vehicle insurance coverage as required by Hollander Investments
43
Catering Sales & Marketing Intern Resume Examples & Samples
- A Passion Sales, Marketing, and Business Development
- High level of comfort working with clients
- Enthusiasm, creativity, and a desire to learn the trade
44
Catering Sales Administrator Resume Examples & Samples
- Assisting with checking availability in Delphi, auditing contracts and meeting space in Delphi, creating group resume shells, generate introduction letters, assist with creating booking links, and blocking suites in OPERA
- Completes the monthly commissions accrual report
- Corresponds with clients as directed by CSMs, CSs, and EMMs
- Creates and distributes VIP Amenity Forms
- Distributes banquet event orders via electronic distribution twice daily
- Fields inquiry calls from prospective customers
- Updates manager calendars as appropriate
- Generates and edit diagrams via Social Tables
- Orders office supplies
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Catering & Sales Coordinator Resume Examples & Samples
- Maintains accounts in designated market segments including the upselling of guest rooms and banquet/catering events
- Negotiates guest room rates, meeting room rentals, and banquet/catering events in order to secure business
- Oversees the accuracy of customer contracts, cover letters, banquet and catering orders and related communications
- Oversees the internal servicing of customer groups by obtaining and communicating accurate and complete information on a timely basis, meeting and greeting group contact persons, and coordinating service from other unit departments
- Solicits prospective customers in order to secure new business
- Assists in maintaining proper cash and liquor accounting controls by confirming the delivery of food, beverages and services
- Analyzes statistics and forecasting and makes reforecasting recommendations necessary to achieve accurate year-end projections
- Assists in the development and maintenance of marketing plans, action plans, goals and objectives
- Represents the unit and the University at civic functions, Convention Visitor's Bureau, the Chamber of Commerce and related organizations and events
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Catering Sales Coordinator Resume Examples & Samples
- Partners with the Catering manager(s) and Chef manager(s) to ensure clients’ needs are met, completes assigned tasks
- Represent property by soliciting, responding to and negotiating with persons requiring information on group events, meeting space and/or on-site catering
- Represent property in significant interactions dealing with customers relative to sales and operational question, concerns and issues
- Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of menu, food costs. Develop and quote prices for the same
- Completes tasks as assigned from Director of Catering
- Distributes all information gathered on meetings, banquets and special events to operations staff and least five (5) days in advance of the group’s arrival
- Completes & issues required correspondence—thank you notes, notices, memos
- Ensures office phone coverage
- Attends and participates in all required meetings including weekly BEO meetings
- Completes assigned special projects
- Reports to work on time and in proper professional attire
- Booking of events, selecting, and costing menu items
- Cross-train and work catering events on campus as needed
- Able to work in a team environment
- Able to understand and follow directions from the Manager/ Director
- Ability to work quickly and efficiently
- Able to lift up to 50 lbs. and frequently lift, push, pull, or carry up to 30 lbs
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Catering Sales Specialist Resume Examples & Samples
- To assist in executing the business plan for catering sales team to achieve sales goals with quality service
- To work with Catering Sales team cast members and other SHDR teams to align with the overall business goals with proven efficiency and productivity
- To assist Catering Sales leader in daily operation
- With 4 year Bachelor degree and above, majority of tourism, marketing or hotel management is preferred
- At least 3 year relevant work experience
- Basic sales, coordination and communication skill and be familiar with the operating process; relevant background is preferred
- Strong interpersonal and presenting skill, also team work sprit is required
- Strong learning capability
- Basic knowledge background of cantering culture and tradition of Chinese and Western
- Work under pressure and within multicultural place
- Clear target and work efficiency
- Good PC skill which is necessary, like Microsoft Word, Excel, PowerPoint, Outlook, etc
