Catering Coordinator Resume Samples

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CF
C Farrell
Carissa
Farrell
91724 Jaylen Shoals
Houston
TX
+1 (555) 578 1621
91724 Jaylen Shoals
Houston
TX
Phone
p +1 (555) 578 1621
Experience Experience
Philadelphia, PA
Catering Coordinator
Philadelphia, PA
Ondricka-Kohler
Philadelphia, PA
Catering Coordinator
  • Promote a pro-active work environment that creates an atmosphere of teamwork and quality service
  • Perform “other” job-related duties as assigned by management, which achieve the established goals of Aramark and the client
  • Assists the department manager in interviewing, training, planning, assigning, and directing work
  • Drafts and coordinates event paperwork, including but not limited to contracts, credit card authorizations, group event orders and work requests
  • 55) Assist Managers in contacting florists and other authorized vendors to coordinate arrangements for functions
  • 61) Review status of incomplete work and follow up actions with Managers before leaving
  • Performs other related duties as outlined by General Manager and Director of Catering
New York, NY
Sales & Catering Coordinator
New York, NY
Predovic-Herzog
New York, NY
Sales & Catering Coordinator
  • Responsible for assisting Sales & Catering Managers during execution of events
  • Work with other departments within the hotel to provide quality service to customers
  • Assist with the Month-end report development
  • Manages inventory of office supplies and processed purchase orders as directed
  • Maintains customer file management according to Swissôtel standards
  • Create daily parlor cards, reader boards, posting masters, change log, website updates, wedding/meeting packages, menus and parking vouchers
  • Process deposits received, processing signed contracts, change status on booking, create files for upcoming events
present
Houston, TX
Retail & Catering Coordinator
Houston, TX
Emmerich, Nicolas and West
present
Houston, TX
Retail & Catering Coordinator
present
  • Leadership: Leverage the departments coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and customer expectations. Plan and lead daily team briefings. Ensure safety and sanitation standards in all operations
  • Financial Performance: Ensure the completion and maintenance of daily, weekly and monthly financial statements. Deliver AHS/MMC financial targets. Adopt all AHS/MMC processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
  • Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standardized recipes and waste control procedure
  • Marketing, merchandising and cash handling management
  • Contributes to departmental revenue through the implementation of services and creation of opportunities for growth as well as prevention of wastage and over-production to meet/exceed budgetary targets
  • Directs daily operation of food quality and customer service for all catered events and in cash handling retail food operations by delegating, assigning and prioritizing activities and monitoring operating standards
  • Ensure that all Catered events and retail operations food and products are consistently prepared and served according to recipes, portioning, cooking and serving standards
Education Education
School Degree in Hospitality
School Degree in Hospitality
University of Washington
School Degree in Hospitality
Skills Skills
  • Ability to multitask, work in a fast paced environment and have a high level attention to detail
  • Good personal & professional references
  • Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
  • We are looking for individuals who possess a high level of attention to detail and a strong work ethic
  • Knowledge and proficiency of computers and willingness to further educate oneself
  • Assist with planning and detailing of events
  • Able to work a flexible schedule
  • Strong verbal and written communication skills in English
  • Proven ability to positively affect sales generation
  • Comfortable interacting and engaging in conversation
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12 Catering Coordinator resume templates

1

Catering Coordinator Resume Examples & Samples

  • Coordination of Events informational flow through all UO Departments. Typing all information on Banquet Event Order form and distributing to several departments to ensure all areas involved have complete information regarding upcoming events. Hand walking BEO’s that are short term that Chef and Restaurant Managers need for staffing and food preparation. Storing & uploading all documentation in shared location. Maintain filing system for all events
  • Responsible for securing all restaurant private rooms, VIP Lounge and conference rooms for all UO Departments for groups of 5 through groups of 500 for breakfasts, lunches, meetings, dinners, and receptions
  • Utilizes MS Word, Excel and Access to analyze, compile, update and maintain Weekly, Monthly, and Yearly Forecast reports and daily revenue reports. Creates presentations and materials for special projects using MS PowerPoint, Publisher and other computer programs. Support Catering Managers and Assistant Managers as directed to include ensuring proper staff levels for events. Data entry to process inventory recaps for all events using Eatec Solutions program
  • Coordinating all meetings concerning the execution of events. This involves attending the weekly Banquet Event meeting to answer any questions that might arise about all events as well as communicating with Restaurants and Production Kitchen to coordinate functions. This requires continual contact from securing space to discussing menu options to confirming the number of guests. This also requires determining price of menus appropriately. This employee will work directly with Catering Managers and Event Management to coordinate special menu themes with props, linen, and floral
  • Regularly (2/3 of the time or more) maintain concentration/focus (e.g., ability to interpret the work environment and make decisions on predetermined operating policies and procedure)
  • Frequently (1/3 to 2/3 of the time) talk, stand, sit, and walk for prolonged periods (including ability to walk at a given pace that is predetermined by a moving sidewalk) use repetition-using an input device-a keyboard or mouse-in a steady manner
2

Catering Coordinator Resume Examples & Samples

  • Primarily responsible for overseeing, planning, and execution of events, ensuring customer satisfaction and return
  • Will also be involved in F&B revenue generation
  • Will also be responsible for actively selling events, sales calls, & attending networking events
  • Strong hospitality skills a must. Experience with PR, advertising & graphic design a plus!
  • Proficient in Word, Excel, Powerpoint. Knowledgeable in using social media for marketing
  • Preferred minimum of 2 years combined F&B experiences (FOH, BOH, Management), Menu development
  • Enjoys working with a variety of people on a variety of even
3

Catering Coordinator Vi-west Lafayette Resume Examples & Samples

  • Four years of food and/or beverage experience,preferably in banquet/catering, fine dining, or commercial bar setting. Minimum of two years in a leadership role such as manager, supervisor, captain, or lead server/bartender
  • Additional required competencies may include financial, coaching, delegation, and planning
  • Technical competencies in dining room management, catered service styles, and food service sanitation
  • Must have the ability to meet multiple service deadlines and resolve unexpected crises
  • Possess basic social media skills proficiency in Facebook, Twitter, and Instagram or willingness to learn
  • Maintain a valid Indiana Driver’s License and an Indiana Alcohol and Tobacco Commission Employee Permit (at own expense) for duration of employment
  • Attend ServSafe Foodhandler's course within six months of hire
  • Must be able to walk/stand for periods up to 4 hours, use stairs, push carts, carry trays weighing up to 20 pounds, stoop and lift up to 40 pounds
4

Catering Coordinator Resume Examples & Samples

  • Knowledge of supporting events
  • Ability to manage shifting priorities and handle numerous time-sensitive projects with multiple deadlines
  • Ability to work independently and be self-motivated
  • Demonstrated ability in problem solving, taking initiative, judgment, and decision-making
  • Excellent interpersonal, communication, time management, and customer service skills. Must be well organized and detailed oriented
  • Knowledge of Microsoft Office suite and other online documents, such as Google Docs
  • Ability to interact with a broad spectrum of customers
5

Catering Coordinator Resume Examples & Samples

  • Respond to catering inquiries with function space availability and current banquet menu options; as well as providing catering estimates, floor plans, and other pertinent booking information
  • Return calls to clients with information provided by the Director of Catering and Catering Managers
  • Responsible for Short Lead Bookings 30 guests or less (or other groups as assigned), and all Internal Events
  • Communicate details of assigned groups to all departments in a professional, thorough and timely manner using Banquet Event Orders and internal correspondence
  • Call clients for guaranteed numbers for upcoming functions, update change log and catering bible based on changes from client
  • Process deposits received, processing signed contracts, change status on booking, create files for upcoming events
  • Responsible for sending Customer Feedback Form for past bookings to guests
  • Follow up with clients to confirm receipt of items shipped to hotel
  • Create daily parlor cards, reader boards, posting masters, change log, website updates, wedding/meeting packages, menus and parking vouchers
  • Check voice mail/email and return calls on behalf of any absent Catering Manager
  • Must be able to assist with all duties required for the Wedding market, such as sites inspections, handling small ceremonies and receptions, rehearsals, and extensive décor set up and storage
  • Show function space to potential clients both by appointment and drop-in
  • Manage payroll and bi-weekly reporting
  • Assist Director of Catering with conducting regular competitive pricing and offering surveys
  • Assist Sales Department with FAM and VIP tours, other sites and any other duties required to support Sales
  • Establish a close working relationship with clients and Fairmont Hotels & Resorts colleagues
  • Adhere to all standards and procedures as outlined by Fairmont Hotels & Resorts Conference Services Standards and Practices
  • Other administrative duties assigned
  • Should be proficient in Microsoft Word, Excel, PowerPoint, Publisher, and Outlook
  • Knowledge of Opera Sales and Catering an asset
  • Well organized, able to work in a dynamic, fast paced environment with little direct supervision
  • Catering and Sales background an asset but not necessary
6

Catering Coordinator Resume Examples & Samples

  • To ensure prompt and courteous service is extended to both internal and external customers
  • Co-ordinate and arrange activities accorded by the E.A.M,Director of Catering and Catering Sales Managers
  • Take the minutes of attended meetings,accurately transcribe and circulate to appropriate personnel
  • To work closely with other departments to ensure all details of the contract were delivered and guests depart satisfied
  • To follow departmental policies and procedures
  • Previous Sales experience required
7

Catering Coordinator Resume Examples & Samples

  • Assist the Director and Management of the Catering Department in all aspects of administration
  • Coordinate Key Projects and Initiatives
  • Maintain the schedule and calendar for the Director of Catering
  • Arrange and schedule meetings
  • Maintain weekly reporting of all definite, tentative (inquiries), lost business, etc
  • Assist with overall operations of events along with the DOC and/or CSM upon request
  • Process all billing and posting from events booked
  • Create final invoices and distribute to clients
  • Respond to all guest issues and complaints
  • Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing
  • Comfortable interacting and engaging in conversation
  • Maintains a sense of organization and ability to prioritize in a busy environment
8

Catering Coordinator Resume Examples & Samples

  • Assist with answering telephones in the Catering Office and directing calls appropriately. Accurate message taking and relaying information is imperative as well as offering assistance to client when Manager is not available
  • Assist the Catering and Conference Services team with direct administrative support
  • Complete all introductory emails with accuracy
  • As a key operator, assist in maintaining an accurate client and menu/BEO data base in Opera and adhere to all Fairmont Hotels and Resort Opera system standards
  • Periodically coordinate all details of small groups as deemed by the Director, Catering and Conference Services
  • Periodically assist with managing the on-property needs of large groups as deemed by the Director, Catering and Conference Services
  • Ensure all indicated meeting planners receive the appropriate JD Power surveys
  • Maintain file system (active and inactive)
  • Order office supplies and maintain par stock of all items
  • Attend BEO meetings when applicable
  • Have a complete knowledge of hotel services and accommodations
  • Participate in hotel and training programs when applicable
  • Provide distribution of all banquet event orders/change logs/guarantee sheets on a daily basis and weekly distribution
  • College degree/diploma in Hotel/Restaurant Management an asset
  • Must possess an advanced degree of knowledge in Excel and Word Knowledge of Opera is an asset
  • Energetic, self motivated and flexible to change
  • Must be professional, enthusiastic, a strong team player and possess excellent organizational skills
  • Proven ability to meet deadlines in a fast paced work environment
  • Ability to multi task to accomplish job responsibilities
9

Assistant Catering Coordinator Resume Examples & Samples

  • Maintain and develop current client relationships, respond to customer inquiries, develop proposals and contracts, recognize opportunities to maximize revenue opportunities by up selling and offering enhancements to exceed client expectations, work with event planners on property to manage the event’s entire experience and make outside calls to generate new catering business
  • Able to meet deadlines and work under pressure, while handling multiple projects in a fast paced environment
  • Strong Attention to details, organized, excellent time management skills
  • Comfortable making decisions and negotiating
  • Able to take direction but also work independently
  • Good organizational and presentation skills
  • A demonstrated understanding of the sales process
  • Knowledge of menu planning and food presentation
  • Candidates must be willing to work an event based schedule which may include nights, weekends and holidays as necessary
10

Catering Coordinator Resume Examples & Samples

  • Accept leads via incoming phone calls or internal referrals with the purpose of converting that lead to a sale
  • Coordinate all details pertaining to the wedding market, local and social market and small group market
  • Work directly with clients and wedding planners on menu planning, room set up, décor, cost and billing details and any other requirements pertinent to their program
  • Initiate contact with the person in charge of group or convention Food and Beverage
  • Coordinate menus, staffing and the implementation of all group Food and Beverage events: prepare and distribute specification sheets (BEO’s) on each function and catering schedule
  • Respond in a timely manner to all client requests
  • Review and approve all group banquet checks
  • Maintain complete and in-depth files on all future and past events and private parties as directed by departmental standards
  • Participate in staff meetings; attend classes to expand product knowledge and sales efficiencies
  • Promote a pro-active work environment that creates an atmosphere of teamwork and quality service
  • At least 2 years of previous administrative experience
  • At least 1 year of previous Food and Beverage experience
  • Working knowledge of Catering and Banquet operations
11

Sales & Catering Coordinator Resume Examples & Samples

  • Lead entry and assignment, meeting space assignment and detail, lead response forms, proposal preparation
  • Accurate and timely date entry into all systems, to include contracts, leads, rooming lists
  • Serve as a communication liaison between our customers and Sales and Service team
  • Lanyon data entry, monthly negotiated account production reports as needed
  • Coordination of Site Inspections to include research on group/customer, site room inspection, preparation of site materials, entertainment reservations, Chef's table, staff instruction
  • Travel research and coordination, compilation of expense reports
  • Coordination of FAM's, account maintenance, pre-con meetings, guest reservations, VIP assistance, and updating monthly action plans
  • Maintain Corporate Database & monthly productivity reports
  • Proactively handles banquet event order distribution in accordance with written procedure
  • Maintains customer file management according to Swissotel standards
  • Manages inventory of office supplies and processed purchase orders as directed
  • Assist with the Month-end report development
  • Monitor customer RFP requests and assign to appropriate Manager for follow up as needed
  • Reception Phone shifts to monitor incoming calls and service requests
  • Support housing and reservations as needed
  • 1 year in related and/or equivalent sales experience
  • Bachelor’s Degree or 2 year degree from accredited university
  • Strong administrative skill set and ability to handle a full workload
  • Position will support multiple managers so must be able to prioritize and multitask
  • Working knowledge and experience with Microsoft office – word, excel, PowerPoint along with Opera Property Manager. Experience with Opera Sales & Catering a plus
  • Clear, proper written communication skills
  • Professional, polished verbal presentation skills
  • Solid track record of regular and prompt attendance
  • Proven time management and organization skills
12

Catering Coordinator Resume Examples & Samples

  • Receive and respond to incoming telephone calls in accordance with Four Seasons Standards and assist with overflow calls for Sales & Marketing, Food & Beverage, and Executive Office. (15%)
  • Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails using MS Word, Delphi, Crystal Reports, and Lotus Notes. (20%)
  • Facilitate all aspects of internal Four Seasons Resort Meeting Program under the guidance of the Catering Sales Manager (15%)
  • Complete distribution of Catering correspondence to the resort operating departments as required. Examples: Amenity Cards, Resumes and Banquet Events Orders. (10%)
  • Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee. (5%)
  • Respond according to the crisis management plan to any resort emergency or safety situation. (5%)
  • Excellent reading, writing and oral proficiency in the English Language
  • Previous secretarial, hotel, and/or related experience required
  • Excellent reading, writing & oral proficiency in the English language
13

Sales & Catering Coordinator Resume Examples & Samples

  • Prepares all event documentation and coordinates with sales, hotel departments and customer to ensure consistent, high level service throughout pre-event, event and post event phases
  • Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events
  • Manages banquet and meeting space for assigned groups
  • Access and input data into a computer system to generate account history reports
14

Sales & Catering Coordinator Resume Examples & Samples

  • Maintains customer file management according to Swissôtel standards
  • Working knowledge and experience with Microsoft office – word, excel, PowerPoint along with Opera Property Manager
  • Experience with Opera Sales & Catering an asset
15

Catering Coordinator Resume Examples & Samples

  • Handle incoming inquiries from potential catering and conference guests
  • Conduct sales calls to generate and secure new business
  • Disseminate sales information to potential clients in a timely manner
  • Reserve and book meeting and showroom spaces in addition to hotel blocks
  • Maintain communication with clients to acquire proper contracts, deposits and to finalize all details of events
  • Learn and input data into Delphi booking system
  • Create and distribute Banquet Event Orders (BEOs) for all events and activities
  • Coordinate and execute events including room set-up and service during nights, weekends and holidays
  • Conduct facility tours as necessary for potential clients
  • Maintain adequate knowledge of banquet menus and specs
  • Be a role model of the GuestPath Universal and Operational Service Standards by interacting positively with guests, fellow associates and members of the management team
  • Some college
  • One year related experience required: Catering and/or Banquet Operations, Restaurant Management or Institutional Food Service
  • Ohio County Food Handlers Card
  • TiPS Certification
  • Ohio County-WV PCI Training
  • A true desire to satisfy the needs of contracted/booked clients and event guests in a fast paced environment
  • Strong verbal communication skills with contracted/booked clients and event guests
16

Catering Coordinator Resume Examples & Samples

  • Enter data and process invoices in Prima
  • Maintain unit invoice logs
  • Analyze inventory and production results on weekly inventory report
  • Order inventory
  • Request promotional materials from the marketing department
  • Complete production sheets
  • Monitor submission of inventory counts and payroll hours by specified weekly deadlines
  • Maintain a professional image
  • Excellent communication skills, organization skills, and attention to detail
17

Catering Coordinator Resume Examples & Samples

  • Coordinate all large party business activities
  • Direct group sales (25 guests or larger), for all restaurants, bars and lounges
  • Plans, coordinates, markets and executes programs and special events within the Food & Beverage Division
  • Execute site specific direct sales plans
  • Interface with Clients on all aspects of large party events including, but not limited to, site inspections, qualifying leads, menu planning, room set up, décor, entertainment and contracts
  • Direct staffing and implementation of all large party events
  • Solicit new business through various sales channels
  • Represent Food & Beverage at Hospitality and Trade Show Events
  • Liaison with all customers and organize party bookings to ensure requirements are met and standards are met or exceeded
  • Ensure that all guest service expectations are personally handled on any service-related issue including initiation and execution of service recovery
  • Communicate to the appropriate F&B leadership to ensure correct measures are carried out to prevent a recurring problem
  • Provide input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure competitive position
  • Perform all duties deemed essential for the success of the department including revenues, service scores and new business
  • Coordinate pre-production, production and post-production activities for all events, under the direction of the Senior Catering Manager
  • Maintain and update accurate information regarding special events on the shared drive
  • Communicates with various departments via Inter-Office memos and correspondence pertaining to all special events to coordinate various tasks as required, including, but not limited to
  • Audio Visual to outline the sound, lighting, and other technical needs for each event
  • Engineering as needed to move furniture, plants, and signage and to conduct general maintenance prior to events
  • Entertainment to confirm special requests and schedules for all events
  • EVS as needed for signage placement, rope & stanchions, and to provide cleaning assistance and conduct general maintenance prior to events
  • IT to procure and set-up necessary computer hardware and software for each event
  • Legal and Risk Management to draft rules and obtain contracts/insurance for clients and vendors
  • MGM Resorts International events and Floral to assist with décor as needed
  • Security to guard all guests and event areas
  • Valet to facilitate incoming and outgoing event transportation
  • Drafts and coordinates event paperwork, including but not limited to contracts, credit card authorizations, group event orders and work requests
  • Maintain and monitor on-property inventory of events supplies
  • Attend every event and ensure previously planned items are executed with the highest level of service
  • May serve as liaison with customers for the resolution of administrative and operational issues
  • Perform a variety of non-routine duties in the coordination, administration and implementation of all assigned events
  • Deliver excellent service when working with guests and coworkers
  • At least 3 year of guest service or event planning experience
  • Working knowledge of computer software programs to include Microsoft Office such as Word, Excel and PowerPoint
18

Catering Coordinator & Event Supervisor Resume Examples & Samples

  • Handles all group requirements for booked conventions and groups as assigned by the Catering Sales Manager
  • Prepares and process all paperwork required, such as social event contracts, BEOs, resumes and all client correspondence related to upcoming definite group bookings
  • Maintains working relationship with all clients from initial file turnover through all pre-planning stages of the program; execution and clean up of the event
  • Responds to leads and work toward definite status for local and social food & beverage functions and meetings
  • Prepares informational packets (Resumes, BEOs) for distribution to other operating departments
  • Effectively communicates with all staff and customers
  • Recognizes the importance of meeting deadlines. Available for meetings as needed with client, conferencing staff, and catering staff
  • Demonstrates, exhibits teamwork, answers telephone inquiries, maintains the conference service files and performs other administrative functions
  • Represents Aramark professionally and ethically at all times
  • Interfaces as needed with other departments to ensure the smooth delivery of customer service in pursuit of complete guest satisfaction
  • Coordinates, set up, service, and clean up of group functions and special events in accordance with Aramark standards and safety and sanitation policies. Checks function set-up and coverage
  • Performs additional tasks and responsibilities that may be assigned at the discretion of the manager. Tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time
  • May be required to holidays. Must be able to work nights and weekends as needed
19

Catering Coordinator Resume Examples & Samples

  • Contacts customers coordinate, and update, by telephone and/or email, details for scheduled catering activities
  • Details each group’s catering needs that include but is not limited to: menu planning, meal, time, and room set up
  • Conducts facility tours and sight visits for groups assigned
  • Completes projects as directed in relation to the area of responsibility
  • Assists the department manager in interviewing, training, planning, assigning, and directing work
  • Assists in the coordination of department members that may include, but is not limited to: Banquet, Captain, Servers, Hosts, Set Up Staff
  • Ensures accurate timely invoicing for all services, to include recording events on the POS system
  • Knowledge of software applications such as Microsoft Word, Excel and POS system
20

Production Catering Coordinator Resume Examples & Samples

  • Prepare food items for catering banquets and retail dining operations; Provide production assistance, baking and catering food prep, when needed. Take inventory of coolers, paper supplies room, and catering room, place orders, and ensure that supplies are put away in their proper place
  • Responsible for the overall coordination, management and delivery of successful events. Ensures operation provides a responsive, top quality and exceptional service-oriented experience in the execution of events and creates a welcoming environment for clients, guests, faculty, staff and students. Works cooperatively with the Conference, Events & Catering Services team to execute activities, assignments and events effectively to ensure customer satisfaction with the highest standards of service
  • Train catering team consisting of classified staff and approximately 25 students in understanding professional food service etiquette, procedures, sanitation, and customer service; Oversee service, prepare work schedules, and assign specific events to capable student supervisors
  • Organize multiple events that are concurrently scheduled, working closely with the Catering Office Coordinator, cooks, and customers to ensure all details of the events are properly coordinated; Place orders for catering contracts, in conjunction with the manager, which includes ordering linens, special items, and food; Drive delivery van and push carts throughout campus to deliver catering
  • Responsible for staffing, scheduling, supervising and training
  • Schedule OLCC classes and obtain permits for alcohol service when needed
  • Serves as backup to other positions in the department, as needed
  • 2) Letter of application that addresses each qualification of the position
  • 3) Resume
  • 4) Contact information for three references
  • 5) Copy of current Serve-Safe Food Production Manager Certification, if obtained
  • Two years of experience in a large scale commercial, hospital, or institutional food service operation with responsibility for maintaining required production levels, production cooking for volume dining, and providing knowledge of the materials and equipment used in a volume dining/food service facility
  • Excellent organizational and customer service skills
  • Valid Oregon drivers’ license
  • Ability to obtain Serve-Safe Food Production Manager Certification and OLCC permit
  • Prior catering food service experience
  • Current Serve-Safe Food Production Manager Certification
21

Catering Coordinator Resume Examples & Samples

  • 5) Receives requests from company officials, staff, students, and community groups requiring space for activities
  • 6) Consults charts and records to determine space availability for dates and times requested
  • 7) Determines suitability of space for requested activities such as sales meetings, lectures, film screenings, musical programs, and laboratory work, and assigns conference rooms, lecture halls, and other facilities
  • 8) Notifies program participants of location assigned
  • 9) Maintains schedules and records of available space, space used, and cancellations
  • 10) Requisitions needed equipment such as audiovisual aids, music stands, and additional seats
  • 11) Ability to input and access data in computer
  • 12) Ability to type 65 wpm accurately
  • 13) Ability to promote positive relations with all telephone callers
  • 14) Ability to ascertain callers’ needs and comply with such to ensure caller’s satisfaction
  • 15) Ability to be a clear thinker who can remain calm in pressure situations
  • 16) Ability to focus attention on details, be well organized, and follow up
  • 17) Ability to maintain confidentiality of guest information and designated hotel data
  • 18) Ability to remain in stationary position for extended periods with limited movement
  • 19) Ability to work cohesively with other departments as part of a team
  • 20) Maintain an overall understanding of the Catering & Conference office’s operations pertaining to each individual’s responsibilities
  • 21) Answer questions and inquiries of clients
  • 22) Book meetings of up to 20 people with up to 10 sleeping rooms and finalize their needs and requirements
  • 23) Read and monitor BEOs (Banquet Event Orders) and transfer information into guarantee and change sheets
  • 24) Monitor all BEOs and returned signed BEOs
  • 25) Check hotel lobby bulletin board daily for correct function posting
  • 26) Maintain knowledge of all hotel services/features and hours of operation
  • 27) Maintain complete knowledge and comply with all hotel and departmental policies and procedures
  • 28) Maintain complete knowledge in the use of all office equipment, computer, and manual systems
  • 29) Access all functions of computer according to specifications
  • 30) Set up workstation with necessary supplies and resource materials; maintain cleanliness throughout shift
  • 31) Complete supply requisitions and submits to manager; stock office supplies upon receipt
  • 32) Answer telephone within three rings, using correct salutations and telephone etiquette
  • 33) Handle inquiry calls according to departmental procedures. Qualify space requests by obtaining pertinent information required and transfer caller and information to a Catering Manager
  • 34) Record messages legibly and completely; ensure proper distribution of messages
  • 35) Make telephone calls to specified individuals as requested by the Catering Director and Managers
  • 36) Greet all individuals arriving at offices courteously and assist with their needs. Contact Managers and inform of client arrivals
  • 37) Document and maintain appointment calendar for Catering Director and Managers
  • 38) Maintain accurate trace files and communicate daily traces to Catering Director and Managers
  • 39) Establish and maintain filing system procedures: prepare new client files
  • 40) Retrieve and distribute departmental mail
  • 41) Process requests for overnight mail and other delivery/messenger services
  • 42) Prepare and send faxes: receive and distribute faxes to appropriate personnel
  • 43) Make photocopies and process as specified
  • 44) Type correspondence, memos, BEOs, Daily Event Sheet, Daily Change Sheet, 10-Day Forecast and reports as assigned and distribute according to hotel standards
  • 45) Prepare the Daily Event Sheet and 10-Day Forecast from the BEOs and submit to Catering Director for approval before distribution
  • 46) Process all changes to BEOs as given by the Catering Director and Managers on a timely basis, following departmental procedures
  • 47) Prepare the Weekly Event Sheet according to procedures and distribute to Catering Director and Managers for verification of information listed. Type and distribute to specified departments
  • 48) Prepare monthly Lost Business Report, type and submit to Catering Director for review before distribution
  • 49) Type door cards for each function one day before scheduled event and distribute to the Banquet Manager
  • 50) Attend designated meetings, take minutes, transcribe, and distribute
  • 51) Document all guest requests/complaints and communicate such to respective personnel for proper handling. Follow up on guest satisfaction
  • 52) Handle guest complaints by following six step procedures, ensuring guest satisfaction
  • 53) Promote positive relations with guests and employees
  • 54) Assist Managers in calling clients for their function guarantee numbers and adhere to departmental policies
  • 55) Assist Managers in contacting florists and other authorized vendors to coordinate arrangements for functions
  • 56) Prepare requests for complimentary room reservations when assigned by Managers, following hotel procedures
  • 57) Complete and distribute amenity request forms; follow up on any changes
  • 58) Maintain a current manual on all departmental forms and form letters with instructions
  • 59) Coordinate service repairs for office equipment, ensuring minimal costs
  • 60) Maintain confidentiality and security of specified hotel information, correspondence, reports, and files
  • 61) Review status of incomplete work and follow up actions with Managers before leaving
  • 62) Fully knowledgeable of IHC departmental operation and service standards. Contributes to departmental compliance efforts
22

Catering Coordinator Resume Examples & Samples

  • Acts as Liaison between Catering Sales Manager(s), Convention Services Managers and Executive Meetings Manager and their related clients. Document booking inquiry information via phone or e-mail and transmit information to the respective Manager
  • Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents
  • Answers telephone and responds to caller inquiries by speaking in a clear and pleasant manner. Exercises decision making skills to direct caller’s request(s). Accurately records messages for staff and distributes the written messages to the staff members in a timely manner
  • Distributes documents to appropriate persons and locations to ensure prompt processing of time-sensitive information by hotel and supplier staff. Transports documents weighing up to 10 pounds to offices, mailrooms and other locations throughout the hotel building. Retrieves documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc
  • Handles individual reservations for VIP clients. Ensures that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instructions
  • Organizes, files and retrieves documents in appropriate binders in order to maintain essential records used in the department’s operations
  • Complies with attendance rules and is available to work on a regular basis
  • Performs any other job related duties as assigned
23

Catering Coordinator Resume Examples & Samples

  • Partners with the Catering manager(s) to ensure clients needs are met, completes assigned tasks
  • Monitors deadlines and follows-up to ensure guarantees & payments are timely
  • Greet the on-site contact, and inspects all meeting/banquet space before the start of the event ensuring that the room has been set-up properly, in accordance with the BEO’s, and takes measures to adjust/correct before group’s arrival in the absence of Catering Managers
  • Checks-in with meeting/banquet contact periodically throughout the event to gauge needs and satisfaction in the absence of the Director of Catering/Mgrs
  • Ensures each Catering file is complete/accurate and submits to Accounting accurate final billings the day following an event
  • Archives old booking files within one week following an event
24

Catering Coordinator Resume Examples & Samples

  • Acts as liaison between field sales person and customer throughout the event process. Makes presence known to customer at all times during this process. Is available to solve problems and/or suggest alternatives to previous arrangements
  • Proactively identifies operational challenges associated with his/her event and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions
  • Advises sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths. Assist sales staff in promoting hotel, developing leads and securing re-bookings
  • Access, compile, and input data into a computer system to generate account history reports and assist with accurate weekly and period forecast
  • Assist with entering group blocks and rooming lists along with individual reservations for business transient and group accounts
  • Monitor, control, and communicate inventory levels and room and rate restrictions to meet business objectives
  • Coordinate meeting set-ups and perform minute taking, transcribing and distribution of the following: revenue meeting, BEO meeting, and miscellaneous meetings
25

Sales & Catering Coordinator Resume Examples & Samples

  • Create memorable experiences with a warm, welcoming personality that can relate to guests and associates
  • Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty
  • Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met
  • Promptly answer telephones and enthusiastically greet our guests with your personal spirit, however busy and whatever time of day
  • Identify new contacts, develop sales leads, respond to sales opportunities and contact potential clients to build and nurture lasting business relationships
  • Produce quotes and written confirmation to all clients
  • Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
  • Flexibility. This is a demanding business and it requires you manage multiple priorities while meeting varying deadlines, but it’s also a lot of fun!
  • Experience. Previous experience passionately providing service to others and providing administrative support in a team oriented environment, ensuring accuracy and attention to detail
  • Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through excellent written communication
26

Catering Coordinator Resume Examples & Samples

  • May coordinate outside vendor services needs (floral displays, audio/visual, etc.) where appropriate. Regularly follow-up to ensure set-up requirements meet client needs
  • Type at least 50 wpm; proficient PC computer skills
  • Communicating with customers, employees, and third parties
  • Use a keyboard to generate correspondence, reports, etc
  • Handling objects, products and computer equipment
  • Communication skills are utilized a significant amount of time when interacting with clients and guests
  • Reading and writing abilities are utilized often
  • Basic math skills are used frequently
27

Sales & Catering Coordinator Resume Examples & Samples

  • Excellent organizational skills and a helpful nature to keep the sales department running smoothly. Have a passion for order
  • Excellent communication skills needed to build collaboration among departments and ensure smooth, organized operation
  • Strong detail oriented skills. Detail catering events, Maintain spreadsheets to generate reports and post charges and payments
  • Ability to relate well to all kinds of people – inside and outside the organization, diplomatic and tactful. Capable to stay calm under pressure, adapt quickly and easily to change
  • A professional manner to welcome callers and visitors graciously and handle requests promptly
  • Detail Catering and group events. Work closely with client to ensure their event is successful
  • Work with other departments within the hotel to provide quality service to customers
  • Support Director of Sales and General Manager in administrative functions
  • Greet clients and conduct site inspections
  • Respond and resolve guest requests, complaints, or questions in a courteous and timely manner
  • Attend conference planning meetings where details related to group coordination will be discussed and reviewed by management
  • Have fun!
28

Catering Coordinator Resume Examples & Samples

  • High School degree or equivalent
  • Excellent organization, customer service and time management skills
  • Enthusiasm, energy and a positive attitude
  • Work well under pressure and be able to work with a diverse group of people
  • Proven track record of success
  • Ability to pass a background check, have a valid drivers license and reliable transportation
  • Reference checks
29

Sales & Catering Coordinator Resume Examples & Samples

  • College degree in Hospitality or Sales Management
  • 1 year of luxury hotel preferred
  • This position is for Sales/Catering
  • Knowledge of Opera/PMS plus
30

Sales & Catering Coordinator Resume Examples & Samples

  • Create contracts from confirmed bookings and send to client
  • Managing internal events
  • Check voice mail/email and return calls on behalf of any absent Sales and Catering Managers
  • Attend weekly/monthly departmental communication meetings, also Sales and Operations meetings as required
  • Adhere to all standards and procedures as outlined by Fairmont Hotels & Resorts Sales and Conference Services Standards and Practices
  • Must be able to function and focus in a work space that is in a high traffic area
  • Excellent interpersonal and strong communication skills, both written and verbal
  • Enthusiastic team player who is flexible and able to adapt to changing work schedules and market conditions
31

Sales & Catering Coordinator Resume Examples & Samples

  • 1 year in related and/or equivalent sales experience preferred
  • Working knowledge and experience with Microsoft office – word, excel, PowerPoint
  • Experience with Opera Property Management System and Sales & Catering is an asset
32

Sales & Catering Coordinator Resume Examples & Samples

  • Take Turnovers from Group & Catering Sales Manager
  • Build group room blocks
  • Set up billing accurately for group blocks
  • Put in rooming lists
  • Make reservations for the Sales Department
  • Detail banquet events and groups
  • Create and complete event orders
  • Prepare weekly banquet event order packet
  • Conduct banquet event order meetings
  • Prepare group resumes for pack
  • Review group arrivals at the beginning of the weekly staff meeting
  • Post Marriott Rewards points for Rewarding Events
  • Act as a liaison between the Sales department and the Banquet’s department
  • Meet and Greet Onsite Contact at beginning of events
33

Sales & Catering Coordinator Resume Examples & Samples

  • Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education, experience and training within hotel sales and catering may be considered
  • Applicants should have 3 - 5 years of experience in Catering and/or Group Sales
  • Strong food, entertainment and hospitality knowledge along with proficiency of Word, Excel, PowerPoint, Internet Searches and maintaining a database are required
  • Delphi sales and catering software experience required
  • PMS software experience preferred
  • Knowledge of a hotel structure and how all departments interact
  • Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business meets client needs and resolve complaints
  • Ability to move throughout the hotel to conduct site tours on a needed basis
  • They will handle all aspects of the assisting the Sales & Catering Department
  • Qualified individual will have fluency in all Microsoft software applications
  • Proficient Knowledge of Delphi sales & catering software required
  • Proficient typing skill level required Extensive data entry including contracts & proposals will be required
  • Coordinator should see the front desk manager first thing in the morning to securing show room keys
  • Coordinators are responsible for answering their assigned manager’s phone and the general department phone; this is a crucial function of the position
  • Answer phones and field questions from potential clients
  • Send appropriate information to them
  • Forward appropriate leads to other Sales & Catering office staff
  • Sales Manager is never “in a meeting”- they are always with clients, including the lunch hour
  • Coordinator should ask, “Is there something I can assist you with?” before transferring to voicemail. If you can answer the question, handle this situation accordingly
  • Route correspondence to designated departments i.e. contracts, addendums, and outgoing mail
  • Build relationships with counterpart interdepartmentally, and with vendor partners
  • Be familiar with booking pace, opportunity dates, group booking requirements, revenue perimeters and SOPs
  • Check on in-house groups
  • Proficient knowledge hotel budget and contracts
  • Accurately complete daily, weekly, monthly reports
  • Become proficient with all computer systems
  • Office coverage along with other Sales and Catering staff
  • Assist guests with menu selection, audio visual, entertainment, photographers, rentals, etc
  • Assist managers to devise strategies to drive business to our website through search engine rankings, Google, etc
  • Coordinate and execute sales plans and strategies to sell private birthday, team building, social and corporate events
  • Coordinate use of prospect lists, mailing lists and email lists from Visit Orlando, Orlando, Inc., ISES, NACE, MPI, HSMAI, and other local business to execute direct mailing campaigns
  • Coordinate and conduct site visits with Event Planners and Destination Management Companies to expand our base of people selling our property
  • Encourage them to recommend our resort to their clients
  • Coordinate details of all off-site events
  • Monitor the content of free websites who list us as a birthday and event location without our input to be sure information is accurate
  • Create content, menus and pricing for our website, eSuite and RESPOND templates, and printed collateral
  • Monitor and continually update content with special private event pricing and new menus
  • Communicate any urgent event changes to operations team and kitchen
  • Respond to guest requests in a timely manner
  • Know meeting room sets and capabilities
  • Meet and greet in-house guests upon arrival, review the course of events and introduce other staff members (banquet manager, captain, chef, etc.)
  • Develop menus and agendas, ensure BEO's are issued, and complete all pertinent correspondence with outside vendors to finalize programs
  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel
  • This position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel
34

Sales & Catering Coordinator Resume Examples & Samples

  • Maintains a friendly and caring demeanor at all times in a fast-paced environment
  • Maintains a professional image at all times that falls within the hotel and company guidelines for appearance and dress
  • Oversee administrative duties for the hotel’s sales and catering department
  • Qualify and direct inquiries to Managers from all sources including lead generation sites
  • Logs all inquiries in Delphi
  • Create and distribute banquet and catering communication as needed (i.e. BEO change logs, etc.)
  • Block space and issue banquet event orders for all in-house meetings
  • Send out group cut-off report twice per day
  • Send out daily transaction report
  • Manage and send out the weekly sales report as well as the weekly sales manager productivity and actions reports
  • Update Meeting Reader boards
  • Prepare and distribute BEO packet
  • Prepare and distribute menu cards and breakfast coupons
  • From the resumes, make VIP traces in Opera and write out welcome cards
  • Update Banquet and Catering forecast worksheet weekly
  • Send thank you letters to all groups for the week
  • Manage group commission log
  • Performs all other duties as assigned by Director of Sales, and Sales and Catering Managers
  • Attends all mandatory meetings and training classes
  • Is involved in departmental meetings and committees
  • Performs all other duties as assigned by supervisor to include cross training
  • Keeps work area neat and organized
  • Business communication skills and presentation skills
  • Computer skills – proficient in Word and Excel
  • Confidentiality
  • Able to work flexible, sometimes long hours
  • Able to work in a fast paced, stressful environment
  • Able to exert up to 20 lbs. of force occasionally and 10 lbs. of force frequently
  • College Degree or equivalent experience. Previous customer service experience required
  • A minimum of one (1) year of experience in an office coordinator role preferred
35

Sales & Catering Coordinator Resume Examples & Samples

  • Support Sales/Revenue Maximization: Provides administrative and general support to the sales and catering team in a variety of activities including acts as secondary contact for all groups, meetings and banquet related functions; books and manages groups and catering accounts as needed; books individual reservations and events and qualifies for more business
  • Guest Service: Support client satisfaction by ensuring sales and catering service standards are met and clients’ needs are responded to in a timely manner. Ensures effective communication of client needs from catering to appropriate operational departments. Resolves clients’ complaints and concerns in courteous and friendly manner, focuses on service recovery when applicable
  • Technical Acumen:Responsible for utilizing sales and catering tools/systems. Ensures integrity of sales data by documenting information in Delphi on a daily basis. Utilizes sales tools, and other market intelligence
  • Safety/Risk Management: Support sales and catering operations to maintain standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents
  • Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all applicable daily, weekly and/or monthly department/hotel meetings to ensure proper communication and proactive planning. Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures
36

Retail & Catering Coordinator Resume Examples & Samples

  • Leadership: Leverage the departments coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and customer expectations. Plan and lead daily team briefings. Ensure safety and sanitation standards in all operations
  • Associate and Customer Relationship: Maintain effective associate and customer rapport for mutually beneficial business relationships. Identify needs and communicate operational progress. Demonstrate excellent customer service using the department standard service model
  • Financial Performance: Ensure the completion and maintenance of daily, weekly and monthly financial statements. Deliver AHS/MMC financial targets. Adopt all AHS/MMC processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
  • Compliance: Maintain a safe and healthy environment for patients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour
  • Manage Front of House (National Brands) dining operations
  • Marketing, merchandising and cash handling management
  • Contributes to departmental revenue through the implementation of services and creation of opportunities for growth as well as prevention of wastage and over-production to meet/exceed budgetary targets
  • Directs daily operation of food quality and customer service for all catered events and in cash handling retail food operations by delegating, assigning and prioritizing activities and monitoring operating standards
  • Manages cash handling protocols and control procedures according to established standards
  • Plans, advises and assists Manager with menu options and selection and provides job quotes for catered events
  • Reviews and tracks sales of product groups or items to control inventory and for menu and pricing management
  • Ensure that all Catered events and retail operations food and products are consistently prepared and served according to recipes, portioning, cooking and serving standards
  • Ensure employees have appropriate equipment, supplies, and resources to perform their jobs, meet established goals, cost controls and deadlines
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following Friendly Home's preventative maintenance programs
  • Collaborate with Executive Chef and the Manager to plan and price menu items
  • Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standardized recipes and waste control procedure
  • Education: Associates Degree in Culinary Arts, or Food and Beverage Management, Hotel and Healthcare Restaurant Management or Business Management
  • Experience: Five (5) years culinary experience in a Healthcare environment, Restaurant, or senior living community
37

Seasonal Catering Coordinator Resume Examples & Samples

  • Prior experience in foodservice, restaurants, or catering required
  • Excellent organizational, leadership, and problem solving skills
  • Must be able to maintain strong thinking skills while under pressure and time limits
  • Strong communication and people management skills
38

Banquet Catering Coordinator Resume Examples & Samples

  • Maintain a high level of service and correct operation procedures
  • Coordinates with all departments to ensure client’s needs are met
  • Assist in the proper costing of menus and specialty orders
  • Remain aware of competitors and industry trends
  • Ensure all definite bookings are accurately detailed and monitor all changes
  • Actively solicit and book business following hotel standards
  • Check all functions prior to start to ensure all aspects of event are correct
  • Maintain complete knowledge of and comply with all hotel and departmental policies and use of all office equipment
39

Administrative Assistant Catering Coordinator Resume Examples & Samples

  • Excellent customer service and public relations skills in a diverse work environment
  • Team oriented attitude with a positive outlook
  • Organizational and problem solving skills with a strong attention to detail
  • Must demonstrate a willingness to work flexible schedules per departmental needs
  • Previous experience in the hospitality industry
  • Experience working with the Microsoft suite of tools including, Word, Excel and Outlook
40

Senior Catering Coordinator Resume Examples & Samples

  • Manages catering requests and oversees execution of service (under direction of event coordinator/planner or hospitality supervisor, if exists for office) in coordination with team and vendors, as applicable
  • Effectively manages requests; assesses needs, secures all necessary details, provides recommendations/menu planning (in absence of event coordinator/planner for key/larger meetings) based on parameters of request/budget, recommends or chooses best vendor option (based on customer preference) and communicates with customers to manage expectations
  • Works directly with vendors to order food/services (compliant with building/firm polices)
  • Communicates details to the team/vendor for set-up/turnover
  • Processes invoicing and paperwork providing necessary information and details to customers and internal accounts payable team. Ensures accuracy and proper allocation of costs
  • Manages vendor relationships; on-boards new vendors and provides details on space and building/Deloitte processes and protocols; regularly performs quality control/assessment of services and food. Provides feedback on quality/execution based on customer and team feedback. Escalates issues when needed
  • Provides oversight of catering requests and ensures quality service and delivery by monitoring request and execution with vendor and team
  • Collaborates and trouble-shoots problems with other team members, vendors and management in support of customers/team
  • Fosters and builds positive relationships with customers in all functions at all levels and communicates effectively and proactively, as needed
  • Ensures excellent working knowledge of department services, catering services, menu planning (including current food trends, food allergies, and dietary practices), vendor capabilities, key office daily meetings and events, leadership and key groups
  • Maintains excellent knowledge of office space (with focus on meeting/event space for catering), and building and Deloitte protocols, policies and procedures
  • Adds value to customer experience through critical thinking, anticipating needs and offering additional One Team services/support, if appropriate
  • Maintains knowledge and uses departmental software, as required
  • Cross-trains in other department services areas to provide back-up support as needed
  • Trains and mentors other team members (e.g. new hires) as requested
  • Perform other tasks and special projects as required or as assigned by management team
  • Associate’s or bachelor’s degree preferred; minimum high-school diploma required
  • Minimum of 3 years of related catering or office support experience preferably in a corporate, hospitality, service-oriented or customer-centric environment
  • Excellent technical experience including strong Microsoft Office skills
  • Excellent written and verbal communication and interpersonal skills
  • Confident, professional presence, and positive demeanor
  • Professional maturity and ability to interact with all levels of professionals
  • Excellent quality-conscious customer service skills
  • Ability to use tact and diplomacy in resolving problematic situations
  • Professional agility and ability to handle multiple priorities with an appropriate sense of urgency
  • Excellent judgment and decision-making skills
  • Critical thinking and ability to anticipate needs
  • Highly motivated and excellent teaming skills
  • Ability to work occasional overtime
  • Must be willing to be trained in all functional areas
41

Sales & Catering Coordinator Resume Examples & Samples

  • 1 - 2 years of experience in hospitality sales or service
  • Strong understanding of customer and market dynamics and requirements
  • Proven ability for self leadership and work well within a team
  • Needs to possess nimbleness by changing with the needs of the hotels and the Kimpton Group
  • Must emulate the Kimpton Culture
  • Diplomacy
42

Sales & Catering Coordinator Resume Examples & Samples

  • Responding to telephone inquiries by determining client's needs and specifications for referral to Sales & Catering Sales Managers
  • Ensuring that all filing systems are maintained according to SOP
  • Maintain inventory of office supplies
  • Establishing rapport with Sales & Catering clients and functions as liaison
  • Responsible for turning over definite Sales & Catering contracts and distributing to other departments, completing and/or distributing Banquet Event Orders and Group Resumes as needed
  • Responsible for assisting Sales & Catering Managers during execution of events
  • Responsible for Special projects as assigned by Director of Catering/Catering Sales Managers
  • Must have working knowledge of Excel, Word, Outlook, Power Point
  • Must be organized and detail oriented
  • Must be able to handle multiple tasks at one time
  • Previous hotel, catering, and Delphi experience preferred
  • Bachelors Degree required, Hospitality Major preferred