Catering Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the catering job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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E Tillman

Elise

Tillman

728 Dibbert Knoll

Houston

+1 (555) 467 6529

728 Dibbert Knoll

Houston

Phone

p +1 (555) 467 6529

Experience Experience

Detroit, MI

WKU Catering

Detroit, MI

Stanton, Spinka and Will

Detroit, MI

WKU Catering

Assist managers with employee discipline sessions, attendance logs, and maintaining up to date contact information
Maintain a safe work environment by enforcing all safety standards and assisting with STEP Observations
Handle and customer complaints with assistance from the manager on duty while maintaining a positive attitude and smile
Provides on-going coaching and performance feedback to staff members
Assist managers with administrative tasks, such as scheduling, ordering, and inventory responsibilities
Perform work that is routine and organized
Work closely with the Chef and Client to provide new, creative menus and food and beverage presentations, ensuring F&B competitive pricing and product

Houston, TX

Catering Attendant

Houston, TX

Crist LLC

Houston, TX

Catering Attendant

Opening and closing duties as assigned by supervisor or manager
Perform all job duties in a safe manner and follow all company safety policies and procedures; reporting equipment and maintenance repairs to Managers in a timely manner
Oversee and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
This position may have to work some Holidays
Oversee and assist in setting up and breaking down of stations designated by the manager
Completion of any task requested by a supervisor or member of the Aramark management team
Provide the highest quality of delivery and banquet service to the customer at all times

present

Chicago, IL

Catering Services Coordinator

Chicago, IL

Carroll-Kulas

present

Chicago, IL

Catering Services Coordinator

present

Assists with hiring, discipline, and performance reviews
Assists with hiring, training and support of catering manager
Makes sure all breakouts and workshop rooms are up to par on all meeting room supplies
Handle any pricing or receipts assistance
Ensures that emergency procedures are understood so that in the event of an emergency, the procedures are executed with accuracy and in a timely fashion
Participates in all catering training programs; helps to develop and implement training programs for hourly, part-time, and student employees
Consistently strives to improve the communication process

Education Education

Bachelor’s Degree in Hospitality

Southern Illinois University Carbondale

Bachelor’s Degree in Hospitality

Skills Skills

Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
Ability to deal with standardized situations with only occasional or no variables
Basic math skills; ability to accurately account for cash and inventory
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
Ability to work accurately, efficiently, and courteously in a high pressure environment
Ability to lift and move up to 50 pounds for set-up, service and clean up of area
Ability to stand and walk for entire length of shift, including walking up and down stairs and lifting as the work duties demand
Ability to print and speak simple sentences
Ability to write simple correspondence
Ability to follow job procedures and supervisor instructions

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Catering & Convention Services Internship Resume Examples & Samples

Assisting Catering & Convention Services Managers with the planning and execution of convention groups
Working directly with internal Walt Disney World departments to plan events in the Theme Parks and Resorts
Partnering closely with operational areas including Catering, Culinary, Audio Visual and Entertainment to create Banquet Event Orders
Proven written and verbal communication skills
Proven ability to manage multiple priorities and meet deadlines
Currently enrolled in a Hospitality or Event Management program
Experience creating Banquet Event Orders (BEO’s)
Demonstrated written communication skills
Fluency in the Spanish language
Currently enrolled, or graduated within 6 months of the start date of this internship, as a junior or higher, in an accredited college/university earning a degree in Hospitality, Marketing/Sales, or a related major

Disneyland Resort Catering Convention Services Internship Spring Resume Examples & Samples

Learn key operating system (Daylight Database); Microsoft Office and related software programs
Job shadow and support Service Managers on venue site inspections, phone inquiries, proposal creations, space audits and file turnover verification, general file management, client correspondence, banquet event order (BEO) creation
Job shadow key operating partner roles to understand the interface with Catering & Convention Services & those operational departments that deliver contracted services for our clients
Understand banquet menus, food and beverage minimums and standard policies for events held at the Disneyland Resort’s three hotels and two theme parks
Fulfill client requests
Submit corporate credit approval as needed
Run monthly Revenue Recap reports
In addition to the above outlined key responsibilities, this individual may be assigned responsibilities and tasks as needed to support any team within Resort, Sales and Services (RPSS)
Strong attention to detail and planning skills
Ability to handle confidential information
Understanding of Disney Culture
Flexible and able to assist multiple Partners
Prior Participation in the Disney College Program
Current college junior/senior earning a degree in Hospitality, Marketing/Sales or related major

Senior Catering & Convention Services Manager Resume Examples & Samples

Manage and Plan multiple group files/clients at the same time
Create and distribute all necessary paperwork regarding each program, including banquet event orders, group resumes, contract addendums and event contracts
Candidate will be responsible for all facets of planning for convention groups, including managing room blocks, planning transportation and group movements, menu planning, and actively selling all services that Disney has to offer, including food and beverage, entertainment, décor, park events, and tickets. Successful candidate must have experience managing and coordinating complex programs and events
Demonstrated computer proficiency within a Windows environment
Minimum of three-years management experience in a resort environment; Food and Beverage, Rooms or Theme Parks
Minimum three years of Catering/Convention Services experience in a deluxe resort environment
Knowledge of Walt Disney World Parks and Resorts and a passion for Disney heritage
Demonstrated knowledge and experience with catering and culinary operations
Demonstrated experience and knowledge of food and wine

Disneyland Resort Catering Convention Services Internship Fall Resume Examples & Samples

Ensure each group is contacted and have the appropriate Ticket Links and Web site information
Create accounts, bookings in Daylight as needed
Handle deposits and ensure PCI compliance and paperwork are handled accordingly to company policy
Monitor Electronic Reader Boards and door cards for updates
Complete Banquet Event Orders and Resumes for C&CS
Follow the amenity guidelines for client gifts and follow the proper request procedures; assemble amenities as needed
Prioritize tasks and work load to meet deadlines
Ability to work within a team environment
Demonstrate strong organizational skills
Ability to work within established timelines, manage time to maximize productivity
Demonstrate strong Guest Service skills
Flexible work schedule; including weekends as needed
Understanding of Meeting/Event Industry

Associate Catering & Convention Services Manager Resume Examples & Samples

Minimum of three-years management experience in a resort environment; Food and Beverage, Rooms/Resorts or Theme Parks
Demonstrate strong organizational skills with attention to detail
Knowledgeable of all Convention Resort Function Space as well as all Park Venues
Knowledgeable of our Disney Executives

Senior Catering & Convention Services Manager Resume Examples & Samples

Minimum 2 years of Food & Beverage Management Experience
Proven understanding of Rooms and related line of business
Proven understanding of Group & Covention contract management

Catering & Convention Services Manager Resume Examples & Samples

This individual contributor position is responsible for the planning, organization, and execution of internal Walt Disney Co. meetings and events
They must have the ability to present ideas, expectations, and information in a concise, well-organized manner, including the ability to run effective meetings
Excellent planning skills, confidentiality, food and beverage knowledge, attention to detail, protocol, and creativity are required. Flexibility in scheduling is critical; Catering & Convention Services is a seven day a week, 24 hour a day commitment
Demonstrate verbal and written communication skills, as well as telephone etiquette skills
Ability to develop and maintain a positive working relationship with cast members, clients, and operating areas required
Ability to conduct Planning Sessions and manage time lines effectively for all Operating Areas and Client
Proven understanding of Entertainment line of business
Demonstrated effective organization and time management skills
Current or recent Catering & Convention Services or Catering Operations Experience

Supervisor, Catering Resume Examples & Samples

Attend weekly special events and catering meetings and provide updates on facility and staff needs
Review upcoming events with BOH Catering Manager to determine equipment and product needs and plan accordingly
Ensure events are set according to the specifications distributed by Event & Catering Managers
Review and implement table and seating diagrams
Handle set up and operation of internal events with Event Managers
Assist with high profile site visits and coordinate set up with Sales/Event/Catering Managers
Inspect event set up with staff to ensure things are in order and to standard prior to doors opening
Hire and oversee back of house staff
Properly train and coach new hires and develop existing staff
Create and implement recognition programs for BOH team members
Assist in creation of the BOH schedule and entry into department’s staffing software
Oversee physical presentation of staff, inspect BOH Staff uniforms
Provide staff with necessary breaks. Follow up that meal breaks are recorded
Promote company and team spirit and work together to achieve department goals
Manage BOH Staff to ensure proper execution of event
Complete strike and closing duties
Enforce all Globe facility and staff rules and regulations to maintain a safe, secure and healthy work environment
Clean and maintain all service areas to include: back hallway, dish area, kitchen, elevator, loading dock, storage areas
Ability to operate, clean, and train on the following: coffee machine, ice maker, dish washer, pallet jack and related equipment
Use all chemical cleaning supplies in a careful and safe manner, maintains par levels and informs manager of any items needed
Schedule deep cleaning of equipment, supplies, and area to include: dish machine, glassware, silverware, stainless steel, silver, drains, floors, and vents
Assist in maintaining the proper care, cleaning, and inventory of china, glassware, silverware, and catering equipment and alert management when items are needed
Assure proper inventory of all event equipment, props and supplies are on hand to meet required event needs
Conduct weekly site inspection of all SECS facilities to identify any issues e.g. leaks, stuck doors, missing ceiling panels, burnt out light bulbs and makes arrangements with other departments to have issues corrected
Perform maintenance calls to vendors such as Otis, Ecolab and Hobart
Work closely with Park Ops, Maintenance, Electrical, Loss Prevention among others
Perform other duties as assigned by BOH Manager, Senior Event Manager or Director
Minimum 4 years supervisory experience in USH Special Events, including experience in guest service
Strong verbal and written communication, interpersonal and organizational skills
Knowledge of Excel, Word, and Eatec and Staffeasy
A strong passion for delivering the highest quality service to both internal and external clients
Strong multitasking and leadership skills
Able to prioritize efficiently, perform multiple tasks and delegate responsibilities
Strong customer service skills and the ability to assist and resolve customer issues or complaints

Manager, Catering & Special Events Resume Examples & Samples

Responsible for developing relationships in order to increase catering/special events client base through handling of inquiries, trace calls, and follow-up of leads
Responsible for oversight duties and day to day management of the catering/special events for on lot and off lot guests
Interface with all necessary parties to ensure all details outlined on event prospectus/catering sheets are properly addressed and followed through
Responsible for on-lot clients to include Fox Sports, Cast & Crew Meals (Production, Features), Table Reads, and any daily inquiries for Caterings and outlet distribution as received
Conduct routine catering audits and delivery inspections to insure accuracy and timeliness
Inform client of all event financial requirements
Responsible for entire strategic layout for all caterings/special events
Attend special events to ensure event prospectus is properly followed prior to transition to operations/service staff
Develop a group resume when necessary, to ensure that event arrangements are communicated with all departments impacted by group, during planning process and actual event. The group resume is distributed to all departments in advance of group Tie Down Meeting. The resume is to be revised to ensure that all departments are kept abreast of any changes, etc. that might occur. The resume should include a list of telephone extensions, e-mail addresses, and fax numbers for all Fox Contacts and Group Contacts. Conduct Tie Down Meetings, when appropriate, to review group resume developed for Special Events
Develop a Guest Feedback Summary Card. Maintain spreadsheet detailing client comments and ratings. The Manager of Catering and Special Events is responsible for sending the card to the group engager within three days of the completion of the event. A trace system is to be established to ensure that cards are returned by the engager
Maintain a tracking/monitoring system for all events, to ensure proper documentation is maintained for all contacts/events
Leads weekly prospectus meeting to review upcoming caterings/special events when the Director of Catering and Special Events is absent
Attends bi-weekly food and beverage staff meetings
Coordinate with the Executive Director, Marketing Production Services regarding development of Special Events Marketing Plan
Maintain accurate record of Lost Business Reports to ensure detailed information is available regarding actual revenue variances and plan/budget revenue
Other duties and special projects as assigned
Supervises event managers and staff in coordination of event setup, execution, and oversight of catering deliveries
Negotiates on prospectus for Special Events

Area Manager Catering Operations Resume Examples & Samples

Develop, plan and deliver ‘world-class’ events, creating benchmarking experiences for our guests
Inspire, provide direction, and drive effectiveness of the leadership team
Lead and hold accountable the direct reports by clearly communicating the expectation of the department standards
Ensure the standard operating guidelines are maintained throughout the operation
Understand and react to business drivers to meet or exceed business goals
Champion continuous Improvement processes for cast, guest and business results
Initiate and sustain mutually beneficial relationships and effective partnerships
Identify and effectively resolve conflicts
Ensure quality preparation and presentation of the catering location’s food and beverage offerings
Minimum (5) years experience in a high volume operation or related role
Ability to seek out ways to surprise and delight our guests/clients and drive repeat business
Must have a financial acumen skills
Uphold a professional business image
Possess excellent interpersonal and organizational skills
F&B experience and/or Catering/Conventions experience

Manager, Catering & Special Events Resume Examples & Samples

Prior Experience: 3 - 5 Years, Food Service Management
Ability to work with Eatec/Info Genesis Systems
Ability to work extended hours and weekends
Proficient in Microsoft Office & Budget Programming as provided by Studio Finance

Catering & Event Coordinator Resume Examples & Samples

Generate proposals and proposal revisions for events amounting to $75 – 100K
Responsible for Visio layouts, menu development, rental and staffing orders for events
Correspond and meet with

Senior Catering Operations Analyst Resume Examples & Samples

Deliver insights into the catering operations for the business
Deliver statistical analysis
Support the delivery of campaign/trial business cases
Input to monthly financial reviews and forecasting
Proactively work with the wider business
Demonstrable experience analysing large amounts of data
Financial experience desirable

Catering Operations Manager Resume Examples & Samples

Act as an integral part of the Food & Beverage and Conference Service Teams in providing guest service
Responsible for the planning and execution of the successful operations of various food and beverage services, as well as back of the house functions
Responsible for the hiring, training, coaching & development of all banquet and supervisory staff
Execution of all in house and social events
On a limited basis, attend trade, travel, and sales expos as assigned by the Director of Operations
Participates in activities with other internal departments, participates in management team meetings, deals with vendors, and works extensively with incoming groups and clients
Responsible for leading team in coordination, set up, service, and clean up of group functions and special events in accordance with ARAMARK standards and safety
Responsible for guest service standards for the food and beverage department
Responsible for financial performance of the F&B departments
Responsible for scheduling and payroll for the Food & Beverage department
Monitors employees’ time on a daily basis and records information for payroll input documentation
Inventories special function service ware, and front of house F&B items, and assists with ordering as needed
Follows and insures compliance with all ARAMARK policies and procedures, including safety and sanitation
Must possess general knowledge of Food and Beverage generally accepted practices and standards involving at least 2 years of supervisory experience
Must possess 2 years of event planning and operations experience
Must be proficient in Excel, Word, Microsoft Publisher and PowerPoint
Must be familiar with Micros and SMS
Must be able to deal with guests courteously and efficiently
Must be organized and thorough in approach to pre-planning and all logistical aspects of catering events

Concessions / Catering Resume Examples & Samples

Strong supervisory, leadership and communication skills
Regularly perform scheduling tasks utilizing ABI Mastermind software and ensuring appropriate staffing levels
Ensure food safety standards and protocols are closely adhered to including but not limited to handling, preparation, and storage of food
Assess inventory needs and efficiently place orders for food products and supplies
Compliance with standardized inventory control procedures
Supervise staff of 2-4 prep cooks and cashiers
Responsible for training of all hourly employees
Effectively operate point of sale equipment and software
Compliance with standardized cash handling procedures
Perform daily food prep tasks
Responsible for maintaining cleanliness of kitchen and service areas, ensuring compliance with all Department of Health regulations
Strong focus on customer experience with ability to resolve potential guest complaints
Assist with preparations related to concessions operations for onsite events including loading of food products/supplies and opening/closing procedures
High School diploma/GED required; Bachelor’s Degree preferred
1-2 years foodservice/restaurant experience
Knowledge of MS Office programs including Excel, Word, and Outlook
Ability to work a varied schedule, including occasional nights and weekends
Experience utilizing food & beverage POS software preferred
Ability to motivate employees and manage a team

Catering & Event Coordinator Resume Examples & Samples

Contacts customers face-to-face, by telephone and/or email, to confirm, coordinate, and update details for events
Responsible for implementing and maintaining excellent service to achieve guest satisfaction
Associate’s degree (AA) and one to two years related experience and/or training; or equivalent
Excellent communication and writing skills

Disneyland Resort Catering Convention Services Internship Fall Resume Examples & Samples

Learn key operating system (Daylight Database), Meeting Matrix, LMS, Venue Matrix and related software programs
Support assigned Service Manager(s) with file management, client correspondence and the creation of Banquet Event orders
Job shadow key operating partner roles to understand the interface with Catering and Convention Services and those operational departments that deliver contracted services for our clients
Complete assigned project work as required
Understand and all related internal process work that supports the Catering and Convention Services Manager role and function
Understand banquet menus, food and beverage minimums, and standard policies for events held at the Disneyland® Resort’s three hotels and two theme parks
Understand contract turnover process and assemble planning packets as needed
As assigned, spend time with clients checking in on functions and events for the assigned Services Manager (s)
Assemble amenities for clients
In addition to the above outlined key responsibilities this individual may be assigned responsibilities and tasks as needed to support any team within Resort, Park Event, Sales and Services (RPSS)
Proficient in Excel, Outlook and Word
Demonstrated strong written, verbal communication skills and organizational skills
Demonstrated strong partnering skills and excellent attention to detail

Catering & Operations Manager Resume Examples & Samples

Develop and implement catering service and coffee service standards for the department
Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines)
Research new products (consumables through equipment)
Develop Vendor relationships
Event planning
Purchase materials and plan inventory
Establish and implement departmental policies, goals, objectives, and procedure

Catering & Convention Services Manager Resume Examples & Samples

Strong sales and negotiation skills
Highly motivated and devoted to achieving objectives
Advanced computer application skills
Create and deliver well prepared presentations
Excel in planning and determining course of action to achieve tasks
Developed analytical and critical thinking skills with the ability to multi-task
Leverage multiple system applications to evaluate business opportunities
Ability to create customized events by coming up with creative ideas to enhance programs established goals and objectives
Ability to prepare departmental F&B forecast with accuracy
Ability to interact effectively with peers and support departments to be a credible business partner
Demonstrate strong written and verbal communication skills along with the ability to effectively communicate in a way that is both proactive and assertive
Practice cultural awareness, sensitivity and appreciate diversity
Ability to collaborate with key partners to problem solve to meet client needs
Excels in strong conflict resolution
Ability to consistently seek out innovative ways to surprise and delight our guests, and drive repeat business
Ability to form strong relationships with value chain members, both internal and external with the ability to utilize resources and influence to provide client solutions
Exemplify business and social etiquette
Ability to uphold a professional business image and presentation of excellence through professional dress, written and oral presentations to include the ability to run effective meetings
Ability to interact with Executives
Ability to be flexible with work schedule and travel commitments
Willingness to learn new software applications
4 years minimum catering and convention services management experience

Catering & Premium Services Senior Manager Resume Examples & Samples

Contribute to daily, weekly, and monthly financial reports, including profit and loss statements
Ensure catering and suites staff are well-trained in service, safety, and ARAMARK’s policies
Handle the hiring, on-boarding, and developing management and supervisory staff
The Catering Manager and Assistant Suites Manager directly report to the Catering & Premium Service Director
Bachelor's degree preferred

Group Manager Sales, Catering & Conferences Resume Examples & Samples

Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event)
Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales
Is actively involved in the operation through daily interaction with both the staff and guests
Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all associates and guests
Ensures that the guest experience is pleasant in regard to atmosphere, service and quality of food and beverage products by adhering to the resort performance standards
Prepares professional correspondence for customers, internal booking reports and file maintenance. Prepares and adheres to event department budget
Meets with meeting planners and conference planning managers as needed to coordinate function details
Attends BEO and resume meetings. Communicates relevant information to the operational areas in an accurate and timely manner
Ensures billing accuracy and conducts bill reviews with the clients prior to processing final bill
Identifies operational challenges associated with his/her group and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions
Manages group room blocks and meeting space for assigned groups
Develops strong working relationships with other department managers and directors to ensure communication and teamwork is at an optimum
College Degree or equivalent. -required
Above average proficiency with Microsoft Office. -required
Minimum of 2 years hotel sales/events experience. -required
1 year management experience in Hotel Conference planning. -required
Ability to read and comprehend complex correspondence in English. -required
Ability to effectively present detailed information both verbally and in written form to employees, managers, executives and guests in English
Excellent oral and written communication skills. -required
Must be able to meet quality standards for services and evaluation of customer satisfaction. -required
Must possess the ability to add, subtract, multiply, or divide quickly and correctly. -required
Must possess the ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem. -required
Must possess the ability to know how to upsell and be creative with selling that works with and for the hotel. -required
Ability to effectively adjust to major changes in work tasks or the work environment. -required
Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization. -required
Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. -required
Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs. –required
Must be able to stand, sit, crouch or stoop for up to 8 hours. -required
Previous hotel events or banquets experience. -preferred
Ability to ski/snowboard green and blue runs on Vail Mountain - preferred

Catering Event Planner Resume Examples & Samples

Maintain a solid positive working partnership with Operations & Culinary team; ensure high standards of service and presentation
Ensure that all Higher Education catering brand standards and initiatives are consistently achieved
Participate in all catering training programs; help to develop and implement training programs for hourly, part-time, and student employees
Previous catering and banquet experience required, be a multi-tasker and with a comprehensive knowledge of MS Office applications EventMaster

Catering & Premium Services Manager Resume Examples & Samples

Leadership: Ensure catering operations connect to the Executional Framework. Deliver consistent quality in planning and execution of events. Leverage established company solutions to ensure consistency, quality and efficiency within consumer driven offerings. Manage catering team to ensure quality in final presentation of food. Train new team members to learn procedures and brand standards for all tasks. Monitor employee performance and provide regular performance feedback. Coach employees by creating a shared understanding about what needs to be achieved and how to execute. Reward and recognize employees. Hold regular meetings with catering team. Complete and maintain all staff records including training records, schedules and performance data
Schedule:Must be able and available to work flexible hours, including nights and weekends
Physical Requirements:Must be able to stand for extended periods of time
Previous event management experience, including the directing of plated meals, buffet events and high end receptions
Experience training new waitstaff
Excellent guest service skills, including client interaction and maintaining professional service standards for all events
Operational experience working in a higher education setting

Catering Performance Manager Resume Examples & Samples

Bachelor's degree required in Hospitality, Finance, Marketing or Business Administration required. Advanced degree is a plus
Must have a minimum 5 years of Catering or hospitality experience with increasing levels of responsibility and a working knowledge of Catering operations and industry practices
Strong communication skills - both written and verbal (including presentation development and delivery capabilities)
The position requires excellent interpersonal and collaboration skills
The ability to influence without formal authority, sound judgment, the ability to learn and adapt quickly to new situations

Catering Brand Manager Resume Examples & Samples

The ability to interface with senior management and senior clients
Proficiency with PC software applications (Microsoft Office Suite) is mandatory with advanced skills in Excel and PowerPoint a plus
Demonstrated ability for Project Management, ability to manage multiple projects simultaneously, and ability to adjust priorities to meet deadlines and requests

Catering General Helper Resume Examples & Samples

Ability to determine freshness and quality of raw and cooked food products by sight and taste
Full knowledge of sanitation standards, food-borne diseases and illnesses, and safety standards
Full knowledge of equipment identification and usage. Ability to stand for long period of time
Ability to maintain effective working relationships with co-workers and customers
Motivated Self Starter
California Food Handler’s Card

Catering & Beverage Coordinator Resume Examples & Samples

Technical competencies in banquet, buffet and refreshment service styles and food service sanitation
Attend basic ServSafe Sanitation/Food Handling class. Obtain and maintain current ServSafe certification and apply for State of Indiana Alcohol Handlers permit (at own expense) within six months of hire
May work outdoors, as business demands, in all weather conditions

Banquets & Catering Senior Manager Resume Examples & Samples

Ensures positive and creative environment for managers and employees, through goal-setting, evaluations, and facilitation of communication
Produce weekly profit and loss reports, assist with the annual budget process, oversee sales and cost forecasting, and ensure profit of unit
Ensure adherence to standard operating procedures and “quality control.” Report feedback to units
Directly or indirectly supervise all staff through subordinate managers and their supervisors. Monitor staffing needs based on goals and objectives. Determine and/or recommend various salary administration including raises, promotions, and re-classifications. Oversee hiring, orientation, training, and supervision of section’s staff. Counsel, discipline, and/or terminate employees as required
Maintain OSHA workplace and all other state, federal, and USC policies and procedures regarding health and safety standards
Implement marketing strategies for unit locations and think creatively to produce new possibilities in all areas of operations
Plan, implement, and direct programs, projects, and activities for section. Develop and recommend goals and objectives for section
Plan, develop, and manage section budget. Approve/disapprove section expenditures

Catering Concessions Manager Resume Examples & Samples

Leadership: Ensure catering operations connect to the Executional Framework. Deliver consistent quality in planning and execution of events. Leverage established company solutions to ensure consistency, quality and efficiency within consumer driven offerings. Manage catering team to ensure quality in final presentation of food. Train new team members to learn procedures and brand standards for all tasks. Supervise the preparation and service of food and refreshments. Monitor employee performance and provide regular performance feedback. Coach employees by creating a shared understanding about what needs to be achieved and how to execute. Reward and recognize employees. Hold regular meetings with catering/concessions team. Complete and maintain all staff records including training records, schedules and performance data. Directly supervise catering/concessions employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
Client Relationship: Develop and maintain effective client and customer rapport for mutually beneficial business relationships. Demonstrate excellent customer service using Aramark's standard model. Implement communication strategy as provided by marketing team in order to build catering revenue
Compliance: Ensure compliance with Aramark food, occupational and environmental safety policies in all culinary and kitchen operations. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Ability to manage a fast-paced and diverse environment with focus on client and customer service is required
Previous management experience within a convention center or sports venue is strongly preferred
Requires at least 2 years experience in food service management
Operational experience in a hotel/banquet setting

Catering Associate CHS Cleveland Resume Examples & Samples

Demonstrates ability to assess age specific safety issues for infants, pediatrics, adolescents, adults and geriatric patients, as assessed through observation and solicited feedback
Demonstrates ability to offer alternatives to menu as allowed on prescribed diet in accordance with cultural, ethnic and religious preferences based on random audits and observations
Observes patient birthdays and anniversaries by making special arrangements for celebration cakes or special meal accommodations within scope of service

Director of Catering & Convention Services Resume Examples & Samples

Assist in the recruitment and hiring of team, training, managing and coaching managers to meet company goals and maximize hotel revenues
Work closely with DOSM to increase Team Engagement and Development in their Sales and/or Management Roles
Direct, train and manage all activity related to the Catering and Convention Services office, ensuring all service standards are followed
Responsible for all catering, from booking to execution and conference services from the time a contract becomes definite to execution
Must be proficient in general computer knowledge and able to train and monitor the Event contractual agreement process, quoting pricing, setting traces, and the management of accounts
Prepare an annual budget for approval and administer that budget in a fiscally responsible manner. Develop annual goals for Catering and Convention Services Team
Monitor and review Catering Sales Managers’ sales achievement as it relates to productivity
Keep the DOSM informed of all activities related to the Catering & Convention Services Department with regular meetings and daily communication
Work closely with DOSM and DORM on revenue strategies
To assist the DOSM in establishing and maintaining the annual Sales & Marketing Plan
Develop banquet menu pricing, rental fees and revenue minimums, using current competitive data and as directed
Negotiate/achieve maximum revenue/profit while satisfying clients’ needs
Participate in daily business review meeting, weekly Catering prospecting review, sales meetings and management meetings
Coordinate sales efforts between hotel sales department and catering sales to ensure proper utilization of function space to yield maximum revenues
Ensure that function bookings, group resumes and event contracts are prepared and distributed accurately and efficiently
Work towards providing efficient processes and updating/creating Standard Operating Procedures (SOP’s)
Ensure Team is well trained on Delphi, monitor Delphi and enforce SOP’s for its use with audits as needed. Work with Delphi Manager on month end reports, maintaining and meeting deadlines
Help to answer questions daily from Staff as needed and maintain a good morale in the office-alerting DOSM to any concerns as needed
Maintain a harmonious working relationship with other departments in the hotel, other hotels, convention bureau and regional offices, as well as constant knowledge of what is happening in the market and other hotel properties

Catering & Events Co-ordinator Resume Examples & Samples

Responsible for ensuring the planning, directing, controlling, coordination and participation of all Banquet/Catering preparations
Working closely with inter-related Departments to ensure adherence to International and Hotel standards of food and beverage service
To focus on continual development and improvement of the banqueting/catering sales department, ensuring the department standing within the marketplace is maintained
Is aware of and abides by all hotel policies, procedures & relevant legislations
Reports any hazards, risks, accidents as required
Abides by and is aware of all relevant Occupational, Health & Safety legislation
Ensures all directions are followed out at the request of any level of Senior Management

Director Of Catering & Events Resume Examples & Samples

Responsible in achieving Catering and Banquet sales objectives and revenue goals within areas of responsibility
Finalizing all details relating to catering functions from concept stage until final billing.To ensure delivery of the highest standards of service and coordinates all other details with relevant departments
Communicating all function details by way of event order, maintaining a follow-up system to ensure repeat clients

Assistant Director of Catering & Events Resume Examples & Samples

Solicit business – company, group and individual - to exceed budgeted revenue goals through telephone solicitation, e-commerce, face to face sales calls, site inspections and written communications
Position Mondrian Doha as Doha’s leading Ladies wedding venue
Ensure a visibly high profile of Mondrian Doha’s wedding market offerings including tactical promotions and offers
Work with sales team to ensure maximum revenue is driven during weekend periods, special occasions such as National Holidays and Festive periods – Ramadan and Eid Holidays
Develop strong relationships with the leading local and regional Kusha companies and wedding market suppliers
Work with catering team to develop an outdoor catering market
Respond and track all leads through all sources; secure bid opportunities through direct contact, e-mail and telephone
Monitor production of all accounts and evaluate trends within the market and amongst the competitive set
Contact existing and potential accounts based on the tracing frequencies of the Account Coverage Program and maintain relations with these accounts through proactive communications
Meet or exceed personal and team sales solicitation call goals based on a minimum of 5 daily appointments per person covering existing and prospective accounts
Invite clients to the hotel for entertainment, lunches, tours and site inspections
Be able to conduct a professional and thorough site inspect of the property
Develop a full working knowledge of the operations of the hotel, including Banqueting, Food and Beverage, Guest Services and Reservations
Develop a complete knowledge of company and sales policies, procedures and SOP’s, and ensure knowledge of and adherence to those policies by the sales team
Develop strategic sales and marketing plans and activities to market the ballroom, meeting rooms and venue space ensuring that low seasons are covered and that revenue yields are realized during high seasons
Set and adjust rates and seasonality and work with F&B to update Banqueting and Event menus
Build and maintain a Catering & Events database according to Morgan’s Hotel Group standards
Be a leader and role model to all employees
Complete a daily / weekly log of all key activities and complete weekly reporting schedule to the Director of Sales & Marketing
Create and attend a trade show and industry meetings calendar, in some cases this will require travel
Support the maintenance of the Sales Departmental expense budgets
Attend regular Hotel meetings – Banqueting, Sales, Marketing & Revenue
Recruit, direct, manage, train and counsel Catering & Events sales and administration staff
Oversee Sales management, coordinators and representatives in absence of the Director of Sales & Marketing
Responsible for interviewing and hiring support staff in conjunction with Director of Sales & Marketing
Create and participate in On Boarding process for new employees
Facilitate training needs for new hires e.g. Delphi training, site inspection best practices and standard operating procedures, etc
Minimum five years’ experience in Hotel catering and events sales, preferably in an upscale or lifestyle brand hotel and in the Middle East region
Minimum two years’ experience in the wedding market segment. Ladies wedding market experience preferred
Enter and locate work related information using sales software, computers and/or point of sale systems
Possess a gracious, friendly, and fun demeanor
Ability to multitask, work in a fast paced environment and have a high level attention to detail and achieve targets
Strong verbal and written communication skills in English. Arabic optional but preferred

Catering Resume Examples & Samples

Sets up and checks on assigned catering areas prior to event, to ensure proper items are in place, in accordance with company procedures
Set-ups and checks on event-day food and beverage orders
Replenishes food, beverages, condiments and utensils as needed
Maintains standard of orderliness and cleanliness of catering area throughout the event
Obtains signatures from the host on charges (if applic)
Clears all items from the area and cleans all surfaces and chafing dishes in area
Re-sets and re-stocks area for next function
Completes closing functions and checks out with supervisor
Minimum of 6 months to 1 year of service experience in a hotel, full service restaurant, catering facility or club environment preferred
Organizational skills; detail-oriented
Good communication skills; ability to effectively communicate with guests, and retain and communicate menu information and service preferences

Catering / Banquet Resume Examples & Samples

Prepares banquet facility prior to guest party arrival, including but not limited to: Placing table cloths, folding napkins, arranging napkins, silverware and condiments
Maintains high standards of friendly customer service by circulating in assigned sections, greeting all guests, and being genuinely interested in their needs
Knows portions, containers, major ingredients and prices for all items
I.D.'s all guests 40 and under and serves alcoholic beverages responsibly
Observes diners to ensure that guests are satisfied with the food and service
Anticipates guests needs such as beverage refills. Suggests additional items such as appetizers and deserts
Closes sale with "Thank You", or Enjoy the Game"
Performs other tasks as assigned
Perform opening ,closing, and side work duties as instructed
Prepares beverages and arranges food items on decorative trays
Makes suggestions to management to improve service, or change menus
Possess basic knowledge of standard drink recipes and alcohol brand names

Associate Catering Operations Manager Resume Examples & Samples

Assist GM in establishing and maintaining systems and procedures for ordering, receiving, storing, inventory, serving of food and related products, as well as menu planning and development and rolled-out with signage
Drives the entire operation process while carefully paying attention to future events
Keep the team focused on adjustments to equipment or the operation in order to ensure we have the necessary equipment or plan for each unique event, and we are set up to drive revenue
Works directly with the GM, Executive Chef, and Regional Health expert to ensure we are constantly auditing our team and operation to ensure we are running the safest food operation possible
Works closely with HR and our Safety Champion in an effort to keep our recognition program up to date with the latest Operational and Food Safety areas of focus for the month
Works directly with the General Manager in order to constantly ensure that labor is being managed and adjusted to ensure we are striving to beat our forecasted goals for the day, week, month, and year
Coordinate activities with other internal departments
Experience in Sports & Entertainment or at least three years management experience in hotel or hospitality operations management
Exceptional interpersonal and communications skills (both verbal and written)
Ability to manage in diverse environment with focus on client and guest service, experience in guest-centric environment where feedback is welcome and changes made accordingly
HACCP, Food Safety, Labor management, COS and Inventory analysis skills preferred
Candidates must be willing to work an event-based schedule that will include nights, weekends, and holidays

Catering / Club Manager Resume Examples & Samples

Ability to analyze data and make decisions
Must be familiar with standard food and beverage equipment
Experienced with Micros and computer programs

Director Of Catering & Events Resume Examples & Samples

Development/implementation of annual budget and development of marketing plan with the DOSM
Champion sales technology systems and standard operating procedures
Preparation/forecasting and re-forecasting of hotel revenue objectives and compilation of market intelligence
Setting teams Room (Groups) and Events (Banquets) Revenue/ Goals
Prepare weekly, monthly, quarterly, and annual reports as required
Ensure department goals are achieved or exceeded for Group Room Night and Revenue Budgets, F&B Banquet, as well as hotel revenue goals on a monthly, quarterly and yearly basis
Identify prospective customers and establish revenue goals for existing key accounts and key prospects within their specific market segment
On a regular basis check if the direct reports are sending out correct proposal, contracts, BEO’s and Resumes as well as other correspondence
Assist the direct reports in negotiating and closing business
Ensure delivery of expected guest service through follow up and coordination with other hotel departments
Maintain positive relations with all Guests, Vendors, Colleagues and National Sales Offices
Oversee projects associated with ongoing communication between property and Global Sales Office
Provide ongoing events and rooms direction to direct reports by conducting a minimum of two coaching calls on a monthly basis to review skills, knowledge, techniques and Performance Management Goals
Development of a motivated, competent staff consistent with hotel, regional and corporate needs through implementation of approved HR/Sales Training programs, the incentive plan and a planned career management process. Plan events to encourage interaction with counterparts on other Sales Teams that can provide Referral business through Dart
Keeps a constant focus on identification of hi-potential colleagues and succession planning opportunities/needs
Improve communication through attendance at weekly Revenue Management/Rate Strategy meetings and regularly scheduled Sales & Marketing Departmental meetings
Develop and implement effective lead management systems
Manage referral response system and tracking of definite business - both inbound and outbound
Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
Oversee the preparation for the GM’s monthly sales report
Oversee the preparation for the sales team weekly sales activities and weekly reports
Strong leadership, dynamic personality and excellent inter-personal skills. Has a reputation for integrity and a proven role model. Problem solver and highly organized and ability to multitask
Highly motivated and thus should have the ability to lead and manage a team
Bachelors degree and/or Hotel Management degree desirable
Minimum 2-3 years of hotel sales experience in an ADOC role, having had varied market mix experience in a large full-service hotel
Strong experience or adaptable training in the use of automated systems, PCs and office products, e.g. Excel, Word
Opera 4.0 version, Delphi/Fidelio and computer literacy required

Catering Admin Assistant Resume Examples & Samples

Receive and respond to incoming telephone calls in accordance with Four Seasons Standards and assist with overflow calls for Sales & Marketing, Food & Beverage, and Executive Office
Facilitate all aspects of internal Four Seasons Resort Meeting Program under the guidance of the Catering Director
Operate a variety of electronic and manual office resources, including but not limited to laser printers, multi-function copy machines, fax machines, paging system, a bindery machine
Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee
Free employee parking
401(k) plan
Paid time off

Assistant Director of Catering Resume Examples & Samples

Provide administrative support to the Director of Catering.　
Ensure efficient communication between all departments.　
To distribute to the necessary inter-hotel departments, detailed information relative to group activity.　
Prepare and send out all correspondence concerning: Proposal, Function Contracts and Terms & Conditions within 48 hours of confirmation.　
Maintaining an accurate Function Book and filing system for the Catering department.　
Maintain an accurate tracking of signed Function Contracts, Terms & Conditions, Rooming Lists, Deposits, etc.　
Distribution of all Function Contracts by Wednesday at noon for the following week’s functions to the following parties: Director of Catering, Catering Supervisor, Porters, Kitchen, Front Desk/Night Audit. Distribution of these is of the highest priority.　
Completion of change of status or revised contracts to the above mentioned parties in a timely fashion.　
Assist in gathering guaranteed attendance numbers. They are required 3 business days in advance of functions.　
Invoices with Evaluation Forms should be promptly mailed out after verification from the Director of Catering.　
Handle all Catering inquiries and ensure timely follow up on the same business day.　
Take small/medium bookings, repeat or new, as required. Large requests for bookings, proposals or negotiations are to be passed on to the Director of Catering.　
To co-ordinate with all small and medium group meeting/banquet planners their specific group requirements with the services & facilities offered. The Chef is to be included in food related discussions.　
Directly responsible for medium/small function billings with particular regard to accuracy and timeliness (48 hours)　
Maintenance and accuracy of Function Book and to co-ordinate the booking of all meeting space with the sales department.　
Must have a complete knowledge of Fire Procedures.　
Ensure that hotel policies and procedures are followed.　
All other duties as required by the Director of Catering.　
Attendance and participation at weekly F & B meeting.　
Assisting in achieving the department’s maximum profitability and overall success by controlling cost and quality of service.　
Participation in Manager On Duty shifts as required.　
Assure the maintenance of bar control policies.　
Assure completion of requisitions where deemed necessary.　
Telemarketing to previous clients to inquire about possible future bookings.　
Work with the Chef and Catering Supervisor to ensure all arrangements and details are dealt with.　
Establish a rapport with groups to ensure guest satisfaction and repeat business.　
Minimize the number of customer complaints.　
Handle client complaints immediately. If unable to, contact the Director of Catering for resolution.　
Ensure a professional attitude and proper business attire when on property, ready to meet or service a client at any time.　
Staff professional attitude and proper meeting Company appearance and uniform standards.　
Teamwork-Relations with co-workers and management.　
Quality of catering services.　
Quality of department phone handling.　
Meeting with convenors and confirming proper set-up of Function Room at time of Function while on duty.　
Participation in ensuring a high level of banquet service.　
Participation at medium size functions.　
Maintaining “I Can Do It” Service Standards　
Participate in staff training and development.　
Ensure all staff have ‘Smart Serve’ certification.　
Personnel selection.　
Proper hiring procedures followed.　
Department meeting being held monthly.　
High employee retention.　
Personal development and growth.　
Discipline of personnel when required.　
Overall maintenance of the operation at a level in keeping with the standards prescribed.　
Minimize the number of Workmen's Compensation claims.　
Report any deficiencies in equipment and facilities

Catering Service Manager Resume Examples & Samples

Utilize an in-depth knowledge of all areas of the Resort as well as outside vendors used by the department as related to group functions including the capabilities, procedures, policies and pricing. Maintain professional working relationship with food and beverage managers, departments within the Resort and outside vendors.
Manage wedding and day group inquiries. Service weddings, social groups and ski groups as business levels demand
Work with clients to insure that the function is professionally planned and have contact with client once in house to insure any requests or problems are resolved
Collect pre-payment for all groups prior to their arrival to Keystone
Keep client aware of time frames for resume/BEOs to be completed, signed and returned 45 days prior to arrival for distribution no later than two weeks out
Develop and maintain professionalism with clients, in house departments and vendors, maximizing profitability and guest service
Take responsibility to insure that group leaders are comfortable with the resort and knowledgeable about our product, personnel and responsibilities
Catering Services Manager is required to work all major functions as assigned by the Director of Conference Services, many events will occur in the evening after hours and on weekends
Conference/catering services experience - required
Food and beverage experience - preferred
Delphi experience - preferred
Strong, effective and timely verbal and written communications skills
Good listening abilities

Catering Attendant Resume Examples & Samples

Must be able to load required catering equipment and food into vehicles for transport, unload, set up and pick up for events both on UAA campus, as well as to some areas in the UAA Campus Area. We offer full service Catering 12 months a year
This person must be able to complete the same high quality service and delivery at extreme cold temperatures
Must be available to work variable and split shifts Monday – Sunday and anywhere from 5:00 PM to 2:00 AM
Must be able to read and interpret Event Forms and Pull Sheets and other written instructions or procedures
Must have excellent communication and customer service skills
Wear proper professional clothes or uniform at all times as specified in associate handbook
High school or GED equivalent
Alaska Food Worker Card or ServSafe
Some combination of formal documented training, education or catering experience that demonstrates an interest in or suitability for this type of work

Assistant Director of Events & Catering Resume Examples & Samples

Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 1000 cumulative room nights and/or an elevated level of complexity
Negotiate group sales agreements including, but not limited to, pricing, terms and conditions of products, labor and services, vendor partner agreements and service agreements with companies and organizations affiliated with group business
Partner with operations departments to prepare for and execute all events
Assist the Director in managing daily operations of the department, customer conflict resolution, interaction with National Sales, business and marketing plan development and implementation and forecasting and budgeting
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling, conducting performance evaluations and delivering recognition and reward
Prepare reports, correspondence and analysis for group activity
Act in the absence of the Director

Catering & Events Manager Resume Examples & Samples

He/She will be proactive,
Hard working,
Able to work under his/her own initiative

Catering Attendant Resume Examples & Samples

Two (2) years of work experience in Catering or a Food Service related position
Must pass a fingerprinting background investigation that complies with The Crime Control Act, Child Care Worker Act and the Indian Child Protection and Family Violence Prevention Act
Ability to work independently and complete assignments in a timely manner

Assistant Director, Catering & Events Resume Examples & Samples

Assist Director in managing all activity related to the Catering, Conference Services &/or Events office; ensuring all service standards are followed
Assist Director in ensuring that Health & Safety standards, as well as departmental policies and procedures, are complied with
Assist Director with necessary training for department colleagues; coaching and counseling as necessary to provide tools for success
Assist Director with organization and supervision of assigned conventions and catering events; ensuring that group resumes, conference agendas, event orders, etc are prepared and distributed accurately and efficiently to ensure operational success
Assist Director in preparing annual budget for approval
Assist Director in developing annual business and marketing plans for the department
Assist Director in preparing monthly forecasts and departmental budgets, ensuring accuracy and achievement
Actively review all JD Power results on a frequent basis, communicating results to all colleagues within the department. Ensure that successes are built upon and develop action plans, when necessary, to address any deficiencies
Attend/lead necessary meetings within hotel that effect/are effected by the Catering, Conference Services &/or Events department; in absence of Director
Conduct any/all site inspections as required
Handle appropriate file workload; setting the example for departmental colleagues
Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department
Play active role in local community through associations, memberships and involvement. Be an ambassador of the hotel within the local community
Additional responsibilities, as outlined by Director
Previous leadership experience within luxury market, and similar role, required
Highly responsible, reliable and ethical. A reputation for honesty and integrity
Results oriented and highly motivated self-starter
Possess and/or obtain CMP/CPCE certification within three years
Ability to work days, nights and weekend; when necessary

Catering Rep Resume Examples & Samples

Minimum of 6 months experience in healthcare, hotel or hospitality related food service experience preferred, but will train on job
Must be knowledgeable in food handling, HACCP food safety and sanitation
Must be familiar with a variety of types of food service equipment
Able to read, write, and communicate in English

Catering Services Manager Resume Examples & Samples

Must possess computer skills, including but not limited to, Microsoft Word, Excel, and Delphi Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required
Extensive knowledge of revenue management
Knowledge of hotel and competitive market

Catering Events Sales Manger Resume Examples & Samples

Consistently strives for continuous improvement while ensuring a high level of professionalism
Creative and innovative thinker who can bring thoughts to actions with speed
Analytical and expedient approach to problem solving which results in a win/win resolution
Impeccable follow through with high level of personal integrity
Strong communication, decision-making, organization and leadership skills
Ability to perform effectively under high pressure/volume, self-motivated, high energy and enthusiastic
Hotel Opening/conversion experience
Minimum of 2 years of experience in Catering or Event Sales at hotel property or a Los Angeles event venue
Active client base in the Los Angeles / West Hollywood that can be called upon for business
Experience with event operations including set-ups, capacities and service
Experience prospecting and soliciting new business
Familiarity with food and beverage basics, menu planning and private/group event coordination
Comprehensive knowledge of personal computers and various property specific applications, such as Epitome, Word, Excel, Outlook, Synxis, Delphi, Internet

Catering Variable Schedule Resume Examples & Samples

Responsible for set-up and breakdown of all items transferred into and out of designated locations
Service customers in a quick and professional manner
Accurately inventory and record all product (in or out )

Catering Services Coordinator Resume Examples & Samples

General office skills
Skills in establishing and maintaining effective working relationships with staff and clients
Basic computer skills and knowledge of Microsoft Office suite
Personal, friendly and outgoing personality; must enjoy interacting with and servicing others
Must have working knowledge of industry standards
May require occasional night or weekend hours
Minimum associates degree required; bachelors degree preferred

Director of Catering & Convention Services Resume Examples & Samples

Prepare an annual budget for approval and administer that budget in a fiscally responsible manner
5-10 years Catering experience required
University/College degree in a related discipline required
Excellent communication skills, both written and verbal required
Demonstrate strong communication skills both verbally and in writing
Demonstrate ability to effectively deal with team members and customers, some of who will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information
Ability to deal with sensitive situations in an effective manner
Ability to work in a stressful environment and to assume the role of a solution oriented mediator
Trains and develops talented Colleagues
Maintains procedures for credit control and handling of financial transactions
Ability to communicate across department lines
Awareness of different types of international cuisines and service
Sensitivity to guest satisfaction
Ability to maintain elements of profitability in a business environment
Ability to generate new business and to coach catering managers
Demonstrate ability to provide clear, concise direction, training and development of Colleagues

Catering Resume Examples & Samples

Promote awareness of brand image internally and externally
Uses sales techniques that maximize revenue while maintaining existing guest loyalty
Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events)
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests
At least 1 year of previous hospitality and administrative experience
Marriott experience is preferred
Working knowledge of computers in a windows environment
Proven accuracy and attention to detail
Demonstrate excellent oral and written communication skills
Demonstrate proven sales and customer service skills
Capable of setting priorities when multiple demands are present

Director of Sales & Catering Resume Examples & Samples

Bachelors Degree required
At least 5 years of combined leadership and development experience including five to 8 years in an event/planning role
Ability to use Word, Excel, PowerPoint and Reporting tools

Catering Services Coordinator Resume Examples & Samples

Diplomaticcally handle guest complaints-always be polite and maintain a professional attitude
Participates in all catering training programs; may be required to train other employees, educate them on menu items and other aspects of the role
Work banquet and special functions
Must be able to work efficiently-prepared to help whenever needed
Position requires a strong customer service focus, strong communication skills and a positive attitude

Catering / Retail Manager Resume Examples & Samples

Set appointments with prospective clients to discuss the catering service offered
Ability to communicate professionally with clients and hospital administration staff
Supports the company by providing a variety of duties ranging from clerical/administrative to actual food service duties to various managerial tasks
Works with Chef Manager to make sure all catering activities and services are provided in a high quality, consistent, and cost-effective manner
Plans and/or participates in planning menus, preparing and apportioning foods, and utilizing food surpluses and leftovers
Other job duties include but are not limited to: set up, tear down and delivery of catering events
Helps to plan, develop, and implement new catering menus, brochures and flyers
May serve food and refreshments at large functions
Assists with arrangement of tables and decorations
May assist during staffing shortages

Catering & Premium Service Senior Manager Resume Examples & Samples

Plan, direct and control premium services within this business dining facility to meet operating and financial goals, client objectives and customer needs
Premium services at the conference centre include VIP events and premium catering services
Responsible for developing a management team to oversee catering operations
3+ years of hospitality management experience in an upscale environment

Sales & Catering Specialist Resume Examples & Samples

Politely and professionally answer calls and greet clients
Input information into the Sales & Catering system (account, booking, contact, room blocks etc.)
Assist with Sales, Catering, Marketing and Public Relations requests
Organize and maintain filing for storing sales documents
Create and distribute reports for the Sales, Catering, and Marketing Department
Respond to inquiries – inbound phone, written, advertising, tradeshows, electronic
Conceptualize, draft and send well-constructed and professional correspondence, proposals, and contracts
Approximately one day each week, take inquiries from inception all of the way through negotiating the contract and securing the booking
Host property tours, familiarize guests and potential clients with property features, products, and services
Maintain positive interdepartmental relationships with all hotel departments to expedite efficient communication
Lead Banquet Event Order Meetings for the Catering Department
Oversee Banquet Event Order Book, including all changes and guaranteed number of guests
Distribute weekly 10-Day Report, Banquet Event Orders, and daily updated Banquet Event Orders for all departments Catering, Banquets, and Kitchen
Book and finalize all in-house events
Coordinate all Pre-Convention meetings including department Outlook invitation, name cards, client Pre-Con binders, meeting room reservation and BEO
Assist Catering Team with day-to-day duties including making vouchers, menu cards, and other administrative tasks
Maintain professional image and attitude at all times
Perform other duties and projects as assigned

Catering Attendant Resume Examples & Samples

Pull utensils and linens for buffets
Setup buffet and beverage service according to guest requests and to BEO standards
Check patron’s identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
Pick up food and deliver to service area according to BEO’s
Maintain HACCP and ServSafe food temperatures and cleanliness of buffet areas
Ensure all food and beverage products are returned to kitchen/pantries when the event is over
Responsible for replenishment of food and beverage products during event and breakdown of area; cleaning and returning small wares, equipment, and linens to proper areas
Must be able to interact with co-workers and clients in order to assure compliance with Aramark service standards
Ensure security of all company assets
Work as a team to facilitate productivity
Responsible for cleanliness of all catering areas and any other areas that we make use
Must maintain a pleasant attitude towards customers, co-workers, and management; must possess excellent customer service skills
Basic Knowledge of hospitality industry including food temperatures, alcohol serving
Procedures and customer service. Must pass the TEAM certification test
1-2 years experience working in a catering environment preferred
Experience in a stadium or similar setting is a plus
Ability to reach, bend, stoop and wipe
Must be able to lift and carry up to 25 pounds on a regular basis and occasionally up to 50 pounds
Ability to climb stairs, walk and stand during entire shift
Handle multiple, stressful tasks in a fast-paced atmosphere while emphasizing customer service
Basic math and counting skills
Good organizational and communications skill
Must have availability on evenings, weekends, and holidays

WKU Catering Resume Examples & Samples

Develops and is accountable for a safety culture that creates a work environment where no one gets hurt. Directly supervises catering operations including such duties as coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity
Ensures that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands-on supervision, and follow-up
Must be able to work weekends and nights as needed
Must be able to lift, push, and pull 35 pounds as needed

Catering Services Coordinator Resume Examples & Samples

High level of customer interaction and service
Book rooms and catering as needed by using Aramark defined systems and resources, if client specific resources are being used ensure they are meeting the standard. Assist clients in room booking/catering as needed but encourage use of online systems
Must be able to understand safety rules, ARAMARK Alcohol Regulations, ARAMARK Credit/Debit Card Policy, ARAMARK Cash Handling Policy, operating and maintenance instructions and procedures
Ensure operation is clean and tour-ready at all times
Facilitate external customer relations
Understand, follow and enforces all Aramark and location policies and procedures
Ensures that emergency procedures are understood so that in the event of an emergency, the procedures are executed with accuracy and in a timely fashion
Ensures that all safety procedures are understood and followed to maintain a safe working environment
Participation in all operational department meetings
Organization and distribution of daily function sheets to Conference Services staff and culinary teams as needed
Review function sheets for accuracy or discrepancies and assign tasks based on functions and events
Daily inspection of all rooms, ensuring accurate logistics set up as well as adherence to standards established for room set ups
Represents Aramark and the location in such a manner as to enhance their reputation
Makes sure rooms are clean and pass the standard quality assurance before a workshop or breakout session is to begin. This includes but is not limited to; floors being vacuumed and free of stains, walls being cleaned, windows being clean, and all lights working
Reports any maintenance items by completing a work order to maintenance
Makes sure all breakouts and workshop rooms are up to par on all meeting room supplies
Assists any guests by answering their questions. If unable to answer questions find someone who can
Consistently strives to improve the communication process
Maintains a high level of morale and cooperation
Uses good judgment, common sense, and fairness in decisions with employees
Assist with scheduling conference services staff based on functions and events in conjunction with the food service director
Availability to assist when overtime is necessary

Operations Supervisor for Large Catering Company Resume Examples & Samples

Maintains food production area according to unit policies, FDA, and HACCP regulations
Insures all security and safety procedures are enforced
Responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policies and procedures
Maintains accuracy and security of inventory
Monitors closely the thaw area and high value inventories reporting their condition and other issues to the Chef and Buyer daily
Acts as the point of contact with production for the Buyer relaying issues and suggestions for resolution
Work with management staff to improve performance of the unit
Prepares management reports (ex. attendance, HAACCP and labor) reports as required
Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions
Manages work flow balancing - - the division of responsibilities amongst employees on each shift
Manages daily manpower planning including assignment of responsibilities and workstations
In conjunction with department leaders determines number of employees needed by shift
Minimum of 2 years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field is preferred
In-flight catering experience is highly desired
Current or previous labor relations experience is a plus, but not required
Ability to work in a fast paced, deadline driven environment
Must have strong and effective leadership skills
Comfortable with all levels of employees and have the ability to drive positive program change
Ability to train others required
Excellent time management skills required
Must have the ability to give negative and positive feedback to employees on a daily basis
Ability to handle multiple tasks without losing focus on priorities
Strong organizational, analytical, communication and leadership skills required
Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance
Basic computer skills with working knowledge of Microsoft Office products required

Catering Attendant / Bartender Resume Examples & Samples

Provide the highest quality of delivery and banquet service to the customer at all times
Must be able to load required catering equipment and food into vehicles for transport, unload, set up and pick up for events. We offer full service Catering 12 months a year
This position may have to work some Holidays
Must be available to work variable and split shifts Monday – Sunday and anywhere from 5:00 AM to 2:00 AM
May clean and maintain various areas and equipment
Adheres to all company work rules, procedures and policies, including, but not limited to, those contained in the Employee Handbook
Preference will be given to Applicants who have a valid Alaska Driver’s License and a clean driving record of 3+ years, however, we will interview those that fit the rest of the qualifications

Catering Services Coordinator Resume Examples & Samples

Assists with discipline
Answer phones
Update changes to events
Create menu boards
Create food labeling index cards
Log and enter invoices into Prima
Track budgets and credit card payments
Maintain meeting notes with clients

JMU Special Event Catering Resume Examples & Samples

Provide excellent customer service for all catering functions
Perform catering wait staff tasks including serving food, monitoring buffets, washing dishes, event setup and clean up
Attend in-service meetings and trainings as scheduled by the catering director
Adhere to all safety regulations for sanitation, food handling, and storage
Preform basic food preparation; may wash, peel, cut, and shred vegetables and fruits to prepare them for use
Adhere to the uniform policy as set by the catering director

Catering Event Attendant Resume Examples & Samples

Prepare banquet room for events
Display excellent customer service and maintain a well-groomed and neat appearance
Set up tables for special functions according to the Service Guide given to you by your manager
Load and unload equipment into catering vehicles, following all truck safety procedures in compliance with DOT regulations
Complete all side work duties per the schedule posted outside the catering manager’s door (when posted)
Expedite catering set-ups according to assigned Service Order Sheets found in the Schedule of Events Packet
Perform return pick-ups according to the Pick-up Schedules found in the Schedule of Events Packet
Complete all end of day cleaning duties
Complete pull packs for next day’s events before the end of each shift
Before the end of your shift, check with the Supervisor/Lead/Manager to ensure end of day duties have been completed
Prior to heading to the event, double-check the pull pack was filled correctly
Complete all required training in a timely manner, this may include Food Handler’s training, Serve Safe training and any others required to perform the duties of this job
Must be able to communicate effectively with customers
Must be able to understand written and verbal instructions
Must have great customer service and communication skills

JMU Special Event Catering Resume Examples & Samples

Takes food and beverage orders; ensures order is properly delivered
Completes assigned administrative tasks as required
Responsible for increasing food and beverage sales
Proficiency in opening wine and possesses basic wine knowledge
Understands all details of suites served
Performs all other duties as required
Experience in catering, banquet service, and a la carte waiter service preferred
Must demonstrate a desire to sell while providing strong customer service
Must be TEAM certified or be able to obtain TEAM certification before first day of work (TEAM training is provided at the location)

Catering Services Coordinator Resume Examples & Samples

Ensure flawless execuation of catering events through hands-on leadership of catering staff from set-up, service and breakdown of catering events
Ensure all catering equipment is properly stored, cleaned and polished after each event
Facilitate external customer relations; represents Aramark and the client at any and all events
This is a very hands-on position. This person executes catering events in which they may handle a small catering drop bythemselves or large catering events where they are directing a staff of up to 20 employees

Catering Services Coordinator Resume Examples & Samples

Able to organize and drive van to locations and follow through with appropriate set-up by taking initiative with clear direction
Assists with hiring, training and support of catering manager
Coordinates activities with other internal departments. Interfaces with vendors and key service users within client organization
Facilitate internal and external customer relations; represents Aramark and the client at any and all meetings and events
Food Safe Certification

Catering Set Up-wells Fargo Center Resume Examples & Samples

Perform opening and closing side work as needed
Act as client contact when Catering Manager and Catering Supervisor are not present
Coordinate with Catering Manager and Supervisor requirements for the next day’s events
1 year CATERING SET UP experience
Frequent lifting/carrying of objects weighing up to 25lbs
Ability to push/pull loaded carts and buffet pieces
Positive attitude, strong work ethic and passion for teamwork

Senior Catering & Convention Services Resume Examples & Samples

Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc
Initiate new sales, prospects and qualifies leads and solicits potential clients
Conduct property site visits and answer questions
Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel(s)

Assistant Catering Operations Manager Resume Examples & Samples

Assist in the management and support of daily Catering and Event Activities
Resolve conflicts and issues where necessary
At least 2 years experience in a Catering and Events Supervisory or Assistant Management role, preferably in a hotel environment

Catering Services Supervisor Resume Examples & Samples

Coordinate quality preparation and presentation of healthy food and beverage offerings for the organization
Provide direction and catering oversight of Meeting Services Specialists staff for all meetings, plated meals, receptions, breaks, and company-sponsored special events
Lead and remain accountable for cost management and portion production to ensure minimal food waste
Supervise Meeting Services Specialists, track and assist with on-site catering orders, expense reports, accurate and timely catering setups, clearing and breaking-down
Provide company’s oversight of server and contracted staff
Coordinate, control, and track Tenet-owned catering equipment, appliances, supplies, dishware, and warranty contracts
Lead, plan, and deliver incentive-driven choose healthy campaigns
Minimum of an Associate’s degree or 5-7 years of related experience within Food & Beverage/Catering industry (preferably corporate or hospital related), Bachelor’s degree preferred
2-3 years of experience in a supervisory role
Nutrition and healthy lifestyle passion
Experience with interacting, planning, and negotiating healthy menus with off-site event and banquet managers
Knowledge of expense forms and accuracy with vendors, orders, and invoice reconciliation
Proven guest services skills with ability to provide solutions in a fast-paced environment
Knowledge of Microsoft Outlook, PowerPoint, Word, and Excel
Experience with Resource Scheduler software, or similar, and POS systems
Ability to effectively communication with high-level executives, teammates, and internal corporate clients

Catering Rep Resume Examples & Samples

Minimum of 2 years experience in healthcare, hotel or hospitality related food service experience preferred, but will train on job
Must show good judgment and reliability. Must show excellent customer service skills
Involves general guidance and direction by the Executive Chef
Employee will be expected to perform most job duties independently with minimal supervision where initiative is required to complete tasks in accordance with established departmental and hospital policies and procedures, to operational supervision to ensure task completion

Franchised Catering Group Sales Manager Resume Examples & Samples

Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc...) while maximizing banquet space to meet/exceed revenue goals
Execute a territorial marketing strategy to capture the maximum amount of revenue and meet/exceed sales goals
Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc... Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, resolve any issues, complaints and problems to ensure quality product delivery and customer satisfaction
Prepare status and period end reports to keep management abreast of activities
Maintain up-to-date knowledge of corporate/hotel procedures and products and the competition's product, strengths and weaknesses to continually improve sales strategies and the achievement of goals
Participate in communication and professional organizations to maintain high visibility and promote sales
Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required

Senior Manager, Banquets & Catering Resume Examples & Samples

Ensure positive and creative environment for managers and employees, through goal setting, evaluations, and facilitation of communication. Develop and recommend goals and objectives for section
Produce weekly profit and loss reports, assist with the annual budget process, oversee sales and cost forecasting, and ensure profit and loss of units in meeting/exceeding budgetary expectations
Ensure adherence to standard operating procedures and “quality control”, and report feedback to units
Directly or indirectly supervise all staff assigned to various units through subordinate managers and their supervisors. Monitor staffing needs based on goals and objectives of various units. Perform department manager’s function in department manager’s absence as needed. Determine and/or recommend various units salary administration including raises, promotions and re-classifications. Approve all work guidance actions within various units
Oversee recruitment, hiring, orientation, training, and supervision of section’s staff. Oversee performance evaluation process, ensuring consistent use of all applicable policies and procedures. Counsel, discipline, and/or terminate employees as required
Establish and maintain appropriate network of professional contacts. Maintain currency with professional organizations and publications. Attend and participate in meetings and conferences
Oversee inspection, maintenance, repair, refurbishment, and replacement of all assigned facilities, furnishings, etc. Review plans and specifications for construction or refurbishment of new or redesigned facilities. Oversee inventory control, records and reports

Catering Servers Resume Examples & Samples

Assist with set up and tear down of food locations, and banquet/events. Set up includes setting up tables, chairs and linens; and turning on equipment and checking supplies. Tear down includes turning off and cleaning equipment and work areas; and preparing area for next day business
Take orders from customers and serve food; may be assigned multi-course plated dinners, which involves carrying 6-8 meals on a tray at a time
Receive money and operate a cash register. Count money and deposit
Perform duties of Food Service Worker 1 and 2 as necessary, which may include cashiering, basic food prep, stocking, bussing, and cleaning and sanitizing duties
Work independently and with a group
Follow all food safety and personal hygiene practices related to food safety
Actively participate on committees and attend meetings as assigned
Fulfill Metro's core values of public service, excellence, teamwork, respect, innovation and sustainability
It is the responsibility of all Metro employees to
Friendly and outgoing with excellent hospitality skills; maintain a positive and professional manner through duration of shift
Excellent organizational skills and keen attention to detail
Receive money and operate a cash register; count money and deposit
Work a variety of shifts including, days, evenings, weekends and holidays
Flexible; adjust to varying work environments, job tasks, and methods of instructions
Self-motivated; independently make decisions and exercise good judgment

Catering & Beverage Coordinator Resume Examples & Samples

Three years of food and/or beverage experience, One year of which is in banquet/catering, fine dining, or commercial bar setting
Maintain a valid US or Canadian Driver’s License and an Indiana Alcohol and Tobacco Commission Employee Permit (at own expense) for duration of employment
ServSafe Certified or ability to achieve certification with University assistance within one year of hire
Must demonstrate high work standards, initiative, productivity, professional communication, strong decision making, and dependability
Competent in financial management, coaching, delegating, and planning
Technical competencies in banquet, buffet/refreshment service styles, and food service sanitation
Interpersonal skills in customer focus, teamwork, collaboration, and coaching/leading people
Maintain and enforce strict controls on inventory and cash banks at all times
Ability to work effectively with individuals from different viewpoints and backgrounds, maintaining professional presentation, utilizing current initiatives and teamwork in daily work activity
Must be able to walk/stand for periods up to 4 hours, use stairs, push carts, carry trays weighing up to 20 pounds, stoop and lift up to 60 pounds
Frequent overtime required

Catering Operations Manager Resume Examples & Samples

Manage and support daily Catering and Event Activities
Brief and manage the team, ensuring that brand standards are met and guest expectations are exceeded, in order to meet departmental targets
Ensure your team maintains a professional manner and are up to date with VIP guest movements, all hotel events, local attractions and activities
Set and control achievable budgets and other short and long-term functional goals
At least 2 years experience in a Catering and Events or Food & Beverage Management role, preferably in a hotel environment
Demonstrated ability to resolve problems and conflict, and work efficiently under pressure
Membership with Go Hilton – global Team Member discounted room rates
Access to Hilton University training, offering more than 4000 learning programs

Catering & Events Executive Resume Examples & Samples

To provide warm, sincere and engaging service at all times
Build rapport with the event planner in order to identify their needs and expectations, maintain a constant presence on the meeting floor, and anticipate/respond to any requests
Ensure a smooth and seamless wedding planner/guest experience, by communicating with all departments within the hotel
Review all appropriate documents (Group Resume, BEOs, etc) to familiarize with the wedding, in advance of meeting with customer on the floor
Be actively visible on the floor, and always accessible to the customer via phone/Nextel/radio
Use daily checklist (CSC standard) to ensure accuracy of wedding events, and adherence to Fairmont standards and BEO details. Every function room in use should be checked in advance of client arrival
Partner with Banquet operations at beginning of shift, throughout shift, and at end of shift; to ensure consistent information sharing
Update Conference Services Managers throughout day on group status, any actions taken, and any necessary follow up needed
Attend pre-conference/event meetings with clients and summarize job responsibilities, contact information, and course of action in absence of Conference Concierge
Ensure guest/group experience while onsite, through personal interaction and attendance at wedding functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours
Attend necessary meetings within hotel that affect/are affected by the Catering, Conference Services &/or Events department
Manage function room keys for Wedding. Ensure function rooms are properly keyed and manage inventory of keys with event planner
Inspect VIP rooms, guest rooms, and/or hospitality suites
College degree in a related disciple required
Minimum of four years experience in hotel catering and wedding planning
Experience in the hospitality industry is an asset
Educational and work testimonial
Neat and professional appearance

Catering Associate Resume Examples & Samples

2 year cooking experience. Knowledge of how to prepare soups, sauces, and entrees. Knowledge of volume production and batch cooking
General knowledge of all types of foodservice equipment
Self-motivated, work well within a team, and excellent communication skills with proven track record in providing excellent guest service
Must be able to follow verbal instructions, written recipes and instructions for menu items
Ability to adapt to change in a positive manner
Sanitation certificate preferred but not required

Catering Data Analyst Resume Examples & Samples

Develop data management capability that analyses information flows on daily movements
Design, maintain and circulate data analysis to the Finance Manager and other stake holders e.g. GM, Operations Manager, Production Manager
Liaise with the Airline companies, issue weekly dashboards and follow up on agreed actions
Provide commercial support and analysis for decision making on strategic or ad-hoc product changes or enhancements
Support the ongoing development of the POS systems to continually make the catering unit business processes more efficient
Support the implementation of BI systems
Liaise with Costing and Operations team to produce detailed reports on every sector and menu cycle including cost per ingredient and loading costs
Monitor commodity trends (food and non-food). Engage with the food product development team to ensure menu development takes account of specific cost and industry trends
Forecast numbers for daily departures which include preparation of load matrix
Guide operation & Bond store team on day to day tasks by review data and support them on, recommending changes in product loading
Analyze daily flights data and coordinate with Airlines to understand Passenger data segmentation
Provide daily sales analysis by route, crew, product etc
Support the Finance Manager during the Budget session
· Degree or Honours (12+3 or equivalent)
Degree preferably in business administration, commerce or economics
Experience preferably in Inflight services/ inflight catering or Retail sector
Applicants must have exceptional MS Excel analytics skills, and a strong preference will be given to candidates with skills in Microsoft PowerBI
Any experience with Microsoft Azure and/or hosted SQL databases also a plus
Management experience, commercially literate with financial acumen

Catering Senior Pricing & Cost Specialist Resume Examples & Samples

To manage and control airline catering and food and beverage cost and pricing
Responsible for building and managing data tracking models to ensure robust data capture across the catering organization
Works with external and internal data sources and other teams to incorporate information relevant to catering into monthly performance reports and dashboards
To develop, implement and manage pricing and cost models, through the use of BI, to support day to day business decisions
Support the Finance Manager in Airline catering tenders and F&B outlet openings
To perform cost control exercise periodically to identify non value adding services; as well as to provide alternates within prescribed parameters without effecting company’s quality and customer satisfaction standards
To liaise with F&B and production team and support them in controlling costs and establishing market competitive prices
To analyse profitability by business and prepare performance reports to determine variations from the budget and to suggest necessary actions for keeping actual figures in line with budget
To investigate the differences between the actual and theoretical cost and report the variances to Finance Manager
Supports development of Pricing Assistant team and others within catering to develop better business analysis and decision making
CMA / Bachelors in Finance or Accounting
6-7 years’ work experience
Experience in QSR multi-unit, FMCG or high-end F&B establishment is a plus
Effective leadership and team player
Capable of motivating and supporting a team

Catering & Premium Service Senior Manager Resume Examples & Samples

Leadership:Ensure catering operations connect to the Executional Framework. Deliver consistent quality in planning and execution of events. Leverage established company solutions to ensure consistency, quality and efficiency within consumer driven offerings. Manage catering team to ensure quality in final presentation of food. Train and manage employees to ensure knowledge of food menus and promotional calendars. Model and reinforce Aramark's coaching process. Reward and recognize employees. Monitor team performance and provide regular feedback. Plan and execute team meetings and daily huddles. Complete and maintain all staff records including training records, schedules and performance data
Client Relationship:Develop and maintain effective client and customer rapport for mutually beneficial business relationships. Demonstrate excellent customer service using Aramark's standard model. Implement communication strategy as provided by marketing team in order to build catering revenue
Financial Performance:Responsible for delivering food and labor targets. Develop and execute strategies to achieve catering revenue forecasts
Productivity:Responsible for executing catering events of varied size and scope, including staffing and management. Ensure accurate reporting of all catering related revenue, expenses, and receivables. Coordinate activities with other departments as appropriate
Compliance:Ensure compliance with Aramark food, occupational and environmental safety policies in all culinary and kitchen operations. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Assist with components catering forecasts and develops strategies / plans for achieving, including but not limited to development and implementation of a comprehensive marketing plan with associated collateral
Responsible for timely and accurate reporting and communication of all catering related revenue, expenses, and receivables
Look for opportunities to implement new products and services to support base business growth and client retention
Requires at least 5 years experience in catering
Requires 5 years in a management role
Must be willing to work flexible hours including evenings and weekends

Catering Events Service Manager Resume Examples & Samples

Actively prospect and qualify new business. Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines, and produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders
Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility
Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets

Catering Services Coordinator / Supervisor Resume Examples & Samples

Participates in all catering training programs; helps to develop and implement training programs for hourly, part-time, and student employees.Aid in implementation and adherence to all Aramark OpX Catering initiatives and guidelines
Ensure uniform compliance of the staff members
Minimum of two years operational experience in a hotel/banquet setting required

Director of Catering & Convention Services Resume Examples & Samples

Develop conference and convention services marketing plan, goals & strategies
Periodically review & adjust catering menus to ensure product and vision consistency
Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshot when needed
Must have proven selling, negotiating and presentation skills. Highly developed customer service skills with strong attention to detail
Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred
The ability to delegate, effectively train and coach
Must be able to work a flexible schedule including night, weekends and holidays

Suites Catering Administrator Resume Examples & Samples

Must have a strong professional etiquette
Respond to client emails and phone calls
Understand and communicate suite menus to clients
Take orders, upsell and input orders into online suite program
Support Suites & Catering Department with all other tasks as assigned
A strong guest orientation is critical for this position
Excellent computer skills and the ability to learn new programs
Experience with SuiteWizard and Reserve are a plus
Strong Problem solving, analytical and organizational skills
Ability to work a varied schedule including nights, weekends, holidays and overtime as needed

Catering Admin Assistant Resume Examples & Samples

The ability to type all daily catering correspondence in order of priority
The ability to produce all banquet checks, door cards, change sheets, 10-day Reports, 3-month forecasts etc
The ability to proofread all correspondence prior to submission for signature
The ability to efficiently utilize typewriters and computers to complete all correspondence (proposals, contracts, form letters, internal forms, etc.)
The ability to process all mass and special mailings generated by the catering office or for related catering purposes
The ability to ensure all information regarding each group is sent to the proper department on schedule in order to facilitate the proper handling of the group
The ability to advise a manager when a work assignment cannot be returned within a 48 hour period
The ability to maintain a friendly, caring and helpful attitude with clients, as well as other hotel personnel
The ability to assist in the preparation of reports as required by the Director of Catering
The ability to keep informed as to the daily hotel activities
The ability to copy, fax or mail any documents, files, proposals, prospectus or applications as needed
The ability to prepare menu packets for potential clients
The ability to read and understand the function space diary in Delphi

Catering & Premium Service Manager Resume Examples & Samples

Premium services at the arena include VIP events and suites services
Complete weekly work schedule based on event schedule and employee's standing in seniority
Financial reporting
Serve as point of contact for internal and external clients from initiation to completion of event
Responsible for creating event orders and working with internal and external partners to meet and exceed customer expectations
Responsible for developing a team to oversee daily operations
Bachelor's Degree or equivalent experience required
5+ years of hospitality supervisory experience in a like environment

General Manager Onboard & Catering Ops Resume Examples & Samples

Sets and publishes system-wide standards and business processes for safe operations in all aspects of Catering Operations
Creates Catering Operations performance metrics and alignment of performance results with corporate Customer Experience goals
Administers standards for Catering Operations performance including independent auditing program in all catering locations
Evaluates and implements ongoing process improvement and automation opportunities of Catering operations disciplines that scale and grow with business need
Directs strategic ordering of rotable and expendable galley equipment and maintains associated budget
Leads aircraft stowage and galley designs including galley equipment (ovens, coffee makers, carts, standard units, etc.)
Directs aircraft galley volume and Crewmember workspace requirements for line fits as well as retrofits
Creates visibility and open environment forums and opportunities for Inflight Crewmembers as primary stakeholders of catering operations functions
Take a significant role in the development of crewmembers to support the engagement, growth, goal achievement
High School Diploma or General Education Diploma (GED)
Five (5) years of direct involvement/experience with airline provisioning and catering operations
Five (5) years of leadership experience with direct reports
Experience with or the ability to learn data management and analytics tools such as SAS, Oracle Hyperion, SAP, etc
Possess the ability to balance multiple priorities within established time constraints
Available for travel (40%)
In possession of valid travel documents with the ability to travel in and out of the United States
Pass a ten (10) year background check and pre-employment drug test
Legally eligible to work in the country in which the position is located
Ten (10) years of experience with airline provisioning and catering operations with leadership responsibility
Knowledge of galley planning systems such as GP4, KITE, LimeFlight, etc
Practical experience with aircraft interior development, specifically galley and Crewmember workspace standards and requirements
Practical experience with aircraft galley equipment development, e.g., carts, standard units, drawers, service equipment, etc
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well-groomed and able to maintain a professional appearance

Catering Operative Resume Examples & Samples

Preparation and clearing of eating areas
Accepting catering deliveries as required
Services to be provided at the appropriate time and in accordance with agreed service level agreements

Catering Operative New Resume Examples & Samples

All food to be prepared in accordance with appropriate hygiene regulations and company policies
Cashier duties may be required
Any other duties required by the catering supervisor/kitchen manager

Catering Operative Resume Examples & Samples

Comfortable working in a cold environment with the correct PPE
Familiar with working within a Hospital environment
Able to communicate effectively with others
Undertake any other tasks that are reasonable as per management request

Specialist, Catering Planning & Loading Resume Examples & Samples

Prepare galley plans and loading diagrams
Manage revisions, corrections and development of catering diagrams and carrier tags
Manage posting of all content on HA Catering data management system
Manage communication of galley packing info to all internal and external customers
Audit kitchen for diagram compliance
Coordinates all quality issues and trends relative to galley planning; communicates challenges and needs to Catering Manager
As needed – review new opportunities for process improvement in this area that will enhance productivity and efficiency of galley planning
Travel to stations, vendor sites, etc. as required

Catering Operations Regional Manager Resume Examples & Samples

Position requires strong aptitude for problem solving and excellent interpersonal skills
The ability to work remotely with minimal supervision and able to make timely decisions independently
Strong oral and written communication skills are mandatory
Food service or hospitality background preferred including ServSafe and HAACP certification
Proficient in standard Microsoft Office applications
Able to travel with short notice (including weekends and holidays) and work long hours (12-14 hours/day) under stressful, varying conditions

Catering & Events Coordinator Resume Examples & Samples

Convention centre or large conference hotel background
This is a crucial role and the successful candidate must thrive in a high pressure and rewarding team environment, looking for a career with a hospitality leader
You will possess excellent organisational and time management skills, all of which will be complimented by your articulate verbal and written communication skills
Business acumen, initiative, conscientious, outgoing, exceptional communication and interpersonal skills, highly collaborative, able to work with purpose
Excellent personal presentation
Australian Residency is essential for this role

Complex Catering & Event Manager Resume Examples & Samples

Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 300 cumulative room nights
Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business
Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
Partner with operations departments

100

Lead Catering Attendant Resume Examples & Samples

Performs a wide variety of basic duties while filling in for others, responding to and handling special workload requirements, projects, or events
Must be able to load required catering equipement and food into vehicles for transport, unload, set up and pick up for the events both on and off the ANMC campus
Caterings are delivered year round. Person must be able to deliver same high quality service even in extreme cold
This position may be required to work some holidays
Must be available to work variable shifts Monday – Sunday and possible split shifts. Hours may vary from 6:00 am to 6:00 pm
Must be able to read and interpret Event Forms and Pull Sheets
Must have excellent communication skills and customer service
May clean and maintain various areas, delivery vehicles and equipment
Wear proper professional clothes or uniform at all times as specified in the employee handbook
Makes sure various food or drink items for functions are stocked at appropriate levels
May ladle soup, toss salads, portion pies and desserts, etc
Inventories and organizes all catering equipment and small wares
Responsible for tracking of all small wares that require hand washing
Removes garbage from assigned areas, sets up or breaks down tables, display cases, serving lines, etc
Actively supports and participates in performance improvement activities
Assists co workers during staffing shortages

101

Specialist, Catering Collections Resume Examples & Samples

Coordinate the completion of daily receivables activities based on defined schedules and turnaround times
Resolve customer queries and perform collection activities
Assist with the management reporting and investigating of outstanding receivables balances
Associates Degree in Accounting or Business preferred
1-3 years of Receivables experience preferred
Proven ability to function in a fast paced environment with high volumes & multiple priorities

102

Specialist, Catering Credit Resume Examples & Samples

Assist with customer account setups and changes
Assist with distribution of monthly statements
Assist with Franchisee and external customer billings
Provide back-up support on other receivables processes
Suggest process improvement opportunities and assist with projects in the receivables area
Proficiency in Excel required and experience in Oracle is a plus
Solid customer service skills and a good team player
Self-starter with effective time management skills and organizational skills

103

Catering Event Manager Resume Examples & Samples

Superior project and event management skills
Ability to manage a diverse team of staff and contingent labor, holding them to deadlines and the highest quality output
Demonstrated experience with financial management of complex event budgets requiring excellent analytical skills
Extreme attention to detail and deadlines; ability to prioritize and manage complex workflows
Excellent communication, time management, and customer service skills. Must be well organized and detailed oriented
Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness
Demonstrated high level of confidence in making strategic decisions, good judgment, and innovative and creative problem solving skills

104

Coordinator Private Events / Catering Resume Examples & Samples

Development of a sufficient prospect inventory and maintain a tracking system, to insure on-going contact with existing client base and development of new clients. External and internal markets may encompass seminars, wedding receptions, rehearsal dinners, luncheons, high tea and other events
Responsible for selling all private functions. This includes meeting with the clients to determine needs, meeting those needs and exceeding their expectations through detailed communication with both client and support staff from prospecting to execution of the event
Work with Executive Chef and Service Director to establish profitable and competitive private event menus that meet the client's needs
Provided accurate forecasting of private event sales to properly execute the Club’s business plan
Obtain feedback from Member/host to insure satisfaction
Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job
All service administered to Club Members and their guests consistent with ClubCorp STAR Service
Attendance at all required Food and Beverage Meetings, Employee Partner Meetings and Department Head Meetings scheduled both within the club and outside the club
Fulfill all training requirements under the tutelage of the Regional Private Event Director to later become a future Private Event Director of a ClubCorp property
Maintaining all audiovisual equipment, Internet service and other items relating to the private event department
Participate in New Member Connect and 12 month Retention Strategy programs

105

Catering Seasonal Lead Waiter Resume Examples & Samples

Works directly with the Event Coordinator, the Sales Manager and Executive Chef to maintain superior food and beverage operation in special events
Oversees special events operations with an emphasis on attention to detail, service standards, proper staffing levels and training of hourly service staff
Assist Executive Chef and catering cooks with quality control checks, sanitation systems, staffing, inventories, ordering systems and Department of Health compliance
Assists Executive Chef in all bar operations including par ordering system, liquor control, inventories, bar sanitation and liquor law compliance
Ensure all staff are trained in sanitation, safety, T.I.P.S. training and any other applicable on going programs
Monitor, train and evaluate all catering staff to ensure highest quality of customer service is delivered
Leads by example in all facets of F&B operation
Coaches department staff when necessary
Manages special events schedule and labor costs
Manages special events bar costs
Must have 1 – 3 years supervisory experience in hotel or hospitality industry
Previous experience with food preparation
Must be 21 or older
Current TIPS certification or ability to obtain
Current Serv Safe certification or ability to obtain

106

Catering Event Manager Resume Examples & Samples

Ensures high standards are consistently met via the implementation of all HUDS and University quality assurance policies and procedures
Manages all aspects of events on-site at HUDS operations and off site campus locations, including client communication, on-site management collaboration, establish event timelines, ensure special requests are met, etc
Supervises, assigns and directs the work of a team of hourly and temporary staff to ensure the delivery of excellent service
Addresses staff performance and imposes corrective actions as needed
Ensures employment practices are compliant with the current Collective Bargaining Agreement and all University personnel policy and procedures
Ensure Kronos timekeeping system is accurately and regularly maintained. Process timecards and absence requests in a timely manner and per HUDS policy and procedure. Use Kronos Dialer to fill open shifts in compliance with the Union Local 26 Contract and HUDS policies
Meets weekly with the catering office and production staff regarding details of upcoming events, including confirming event logistics, food presentation and arrival/departure timelines
Performs location site visits prior to event to review and confirm the client's vision for the event
Utilizes the Catermate system to maintain, update, and communicate event information
Orders all items necessary for events including linen, equipment rentals, bar services, temporary staff, and floral decor
Responsible for ensuring staff are compliant with city and state sanitation standards, Harvard Environmental Health and Safety regulations, departmental and HACCP policies
Ensure that relevant sustainability goals and programs are being followed
Complies with State of Massachusetts and Dining Services' "Food Employee Illness Policy"
Represents HUDS to students, faculty, staff and guests in a positive and professional manner at all times
May be assigned to other HUDS operations to assist with manager vacancies and/or emergencies as needed
HS Diploma and at least 3 years prior front of the house catering experience with an off-premise, University or hotel catering operation
Previous experience managing hourly service staff
Proficiency in Microsoft Office applications (Word, Outlook, Excel). Ability to learn other software applications as needed
Ability to work evenings, weekends and holidays as needed
A valid driver's license and willingness/ability to drive
Ability to develop creative concepts to provide clients with unique and personalized experiences
Knowledgeable about current food and event management trends
Demonstrated ability to deliver exceptional customer service
Must be adaptable to a frequently changing environment and ability to remain calm and professional in stressful situations

107

WKU Catering Resume Examples & Samples

Ideal candidates will possess two to three years of post high school education, preferably a culinary degree, and two to three years in a related position with this company or other organization(s)
Experience within high end catering or high end hotel banquet setting is highly preferred
This includes experiential knowledge required for management of people and/or problems

108

Catering Services Coordinator Resume Examples & Samples

Develops and is accountable for a safety culture that creates a work environment where no one gets hurt
Directly supervises catering operations including such duties as coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity
Job Qualifications
Strong computer skills and proficiency in Microsoft Office programs
Ability to walk and stand for extended periods of time

109

Catering Operations Regional Manager Resume Examples & Samples

Able to work remotely with minimal supervision and able to make timely decisions independently
Able to travel with short notice (including weekends and holidays) and work long hours (12-14 hours/day) under stressful and varying conditions (e.g. temperature, etc.)
BA/BS degree or equivalent experience/training in a related field is preferred but not required

110

Bakery & Catering Service Engineer Resume Examples & Samples

Completing Planned Preventative Maintenance
Responding to reactive maintenance
Verisae usage and parts replenishment
Communicating with my team and the wider business team
Working collaborative with the National Operation Centre
Ensuring I am PDA Compliant
Consistently receives a green rating from my manager and the stores I service
Following our Business Code of Conduct and always acting with integrity and due diligence
I am a custodian of Health and Safety
Supporting change within the business to ensure continuously improved performance
Highlighting opportunities to my manager to complete tasks in a Better, Simpler or Cheaper’ way
Completing tasks and ensure they are right first time
Leasing with the store technicians and update them on status of maintenance work for my discipline
Supporting my manager to resolve customer issues
Delivering non negotiable standards across my stores

111

Senior Catering Event Planner Resume Examples & Samples

Work closely with the Chef and Client to provide new, creative menus and food and beverage presentations, ensuring F&B competitive pricing and product
Proven written and verbal interpersonal and communication skills
Participate in management team meetings. Interface with vendors and key service users within client organization
Current ServSafe and TIPS certification required

112

Catering Event Services Manager Resume Examples & Samples

Escort clients through the property and highlight features of facility as well as available services
Meet & greet clients on event dates and supervise as needed
Provide constructive feedback to all departments and to hotel sales and marketing leaders

113

Catering / Event Sales Manager Resume Examples & Samples

Develops and implements the annual private events sales plan that will meet the established Zoo's goals annually
Develops relationships in the local corporate market creating a client base in our local market
Participates in the local hospitality and tourism industry to strengthen the familiarity and position of the Baton Rouge Zoo in the community
Consistently works with local and state Destination Marketing Organizations to provide the Zoo with a strong position in the market
Meets all Zoo established goals for revenue and attendance
Works with the Zoo's Guest Services Department and Marketing Department to create compelling sales materials, packages, and price points that will increase sales annually
Conducts tours & site visits as required by customers
Generates proposals and contracts from sales calls in order to meet sales goal
Conducts site inspections, venue tours, and hosts familiarization trips
Negotiates sales contracts maximizing the benefit to the Zoo and keeping within department guidelines
Develops and maintains communication through all internal departments to maintain effective working relationships among Zoo team members
Prepare and submit sales status reports, lead generation reports, and revenue summaries to Director weekly
Analyzes industry reports and trends to make recommendations to Zoo management
Works with the Zoo's Marketing Department to increase awareness of the Baton Rouge Zoo in target markets through printed and electronic media
Remains abreast of industry trends and competitive information/programs
Actively contributes to positive guest experiences
Cross trains on other office functions as needed
Accepts other projects and duties as assigned by management
Establishes and maintains positive, cooperative, and effective working relations with fellow employees
Evaluates organization and processes in area and initiates improvements
Evaluates facilities in area and participates in planning improvements
Delivers extraordinary customer service to all Zoo guests and internal customers
Ability to travel frequently to attend travel shows and sales calls
Familiarity with the Zoo's purpose, vision, mission, and values

114

Senior Director of Catering Americrown Resume Examples & Samples

Ability to drive consistency & strategic and innovative initiatives
Ensure proper planning and execution for catered events
Ensure high presentation and quality standards
Experience with data mining, statiscal modeling, and detailed financial analysis
A minimum of 5-10 years of senior management experience with P&L responsbility in a high volume sports and entertainment venue, large hotel/resort, or convention center

115

Catering / Picnic Attendant Resume Examples & Samples

Prepares facility prior to guest party arrival, including but no limited to: Placing table cloths, folding napkins, arranging napkins, silverware and condiments
Available to work extra hours on a short notice
2 years wait staff experience required

116

WKU Catering Resume Examples & Samples

Assist with booking of events, selecting and costing menu items and pricing as needed
Facilitate external customer relations; represent Aramark and the client at any and all meetings and events
Participate in all catering training programs
Work events as needed
Responsible for billing as related to sending invoices, collecting payments, and maintaining books
Strong computer skills required i.e. Wxcel, Word, PowerPoint
Previous catering experience preferred

117

Qr-catering Stores Supervisor Resume Examples & Samples

Co-ordinate with In flight Services on the flight's/guest's catering, dry stores, linen and equipment requirements & make sure all items are available to be loaded
Liaise with Qatar Airways Catering Company (QACC) /Bond store for catering, equipment, linen, and dry stores requirements and ensure all items are loaded on board to meet flight operational requirements
Work closely with Qatar Airways Catering Company ( QACC )catering representative to ensure proper loading/unloading of catering, dry stores, linen and other equipment for Qatar Executive corporate and private fleet
Organise and prepare dry stores, equipment, linen and other items on the aircraft
Ensure adequate stock levels for all Qatar Executive equipment
Coordinate with procurement department for alternative stock
Maintain and update detailed record of all stock with images and weights
Responsible to administer periodic inventory check
Ensure overall hygiene and safety of Qatar Executive stores
Assist with annual audit
Assist in-flight entertainment by distributing the movies on board
Be available 24/7 for smooth operations
Updated CV (stating marital status, height/weight, date of birth and work experience with specific month and year)
Highest Education Certificate
1 Full length photograph in business attire with plain background (must be less than 6 months old)
1 Passport photograph (must be less than 6 months old)
1 Passport copy
2 Reference letters
2 Training certificates (i.e.: business class, customer service, team building training, etc...)

118

Catering Services Coordinator Resume Examples & Samples

Minimum of HS diploma or equivalent and two years operational experience in a hotel/banquet/hospitality setting required. Some college preferred
Prior experience with booking of events highly preferred
Superior customer service skills required
Ability to work flexible schedule and provide event coverage as needed

119

Specialist, Catering Planning & Loading Resume Examples & Samples

Prepare, revise & develop all loading diagrams and carrier tags to support provisioning of supplies on Hawaiian Airlines aircraft
Post content on HA Catering data management system (Sharepoint website)
Communicate galley packing information to all internal and external customers
Audit vendor kitchen performance for diagram packing compliance
Coordinate all quality issues and trends relative to galley planning; communicate challenges and needs to the Manager of Catering Operations
Review new opportunities for process improvement in this area that will enhance productivity and efficiency of galley planning as needed
Other duties as assigned by Manager
Experience in Airline and/or catering industry

120

Director of Catering & Event Resume Examples & Samples

Develops business plans, budgets, revenue goals, forecasts for food and beverage items, menus, room rentals, and creates reports against same to monitor progress
Participates in meetings as appropriate, to ensure communication between departments while helping to ensure clients' needs are met
Attends menu, staff, and other Hotel meetings
Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Knowledge of local market

121

Catering Services Coordinator Resume Examples & Samples

Partners with the Catering manager(s) to ensure client’s needs are met, completes assigned tasks
Gathers all pertinent information from meetings, distributes BEO or minutes
Ensures calendars/schedules are accurate, up to date
Completes tasks as assigned from Assistant Director of Catering
Distributes BEO’s to client/customer for review and signed approval. Each booking is to have a signed BEO in each file
Distributes all information gathered on meetings, banquets and special events to operations staff at least five (5) days in advance of the group’s arrival
Completes & issues required correspondence – thank you notes, notices, memos,
Submits all vendor invoices with approved PO to Office Mgr on weekly basis
Attends and participates in all required meetings including weekly BEO meeting
2-3 years special event planning or coordination experience in a Hotel, Conference Center or Banquet Site. College degree preferred but not required

122

JMU Special Event Catering Resume Examples & Samples

Handles all group requirements for booked events and groups as assigned by the Director of Catering. This will include finalizing catering menus, meeting room specifications and group resumes
Maintains working relationship with all clients from initial file turnover through all pre-planning stages of the program; up to group arrival day
Prepares and distributes daily and/or weekly reports as determined by Company standards along with Weekly Resumes and BEO Packet
Disseminates information, on behalf of the client, to all key team-members on the Staff
Effectively communicates with all team members regarding catered functions and keeping all departments aware of any special needs or contract changes well in advance of the function
Supports Special Event Caterings' business and guest service goals and standards
Recognizes the importance of meeting deadlines. Available for onsite meetings as needed with client, Director of Catering, other members of the sales team, service managers, and culinary team
Demonstrates, exhibits teamwork, answers telephone inquiries, maintains client files and performs other administrative functions
Coordinates, set up, service, and clean up of special events in accordance with Aramark standards and safety and sanitation policies. Checks function set-up and coverage
Performs additional tasks and responsibilities that may be assigned at the discretion of the director. Tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time

123

Special Events Catering Services Manager Resume Examples & Samples

Liaise with Culinary Team and assist with development of new and innovative food selections. Also, drive the same process for custom client requests
Provide Sales with custom costings as it relates to food, beverage, and service labor
Manage food and beverage service on high profile events
Ensure presentation and service components support the highest of standards
Develop and foster open communication with all internal partners and staff
Review event prospectus and familiarize with F&B needs for each event
Assist Senior Manager in the recruitment, training, and retention of FOH Catering staff
Minimum 5 years’ experience in Catering Management and/or Event Culinary
Proficiency with Microsoft Outlook, Word, Excel, PowerPoint
Interested candidates must submit a resume/CV through nbcunicareers.com to be considered
Willingness to work evenings and weekends with short notice
Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program
Outgoing, positive attitude, self-motivated
Excellent customer/guest service skills
Team player, with a willingness to jump in to assist team when needed
Strong organizational and time management skills with exceptional attention to detail
Ability to establish productive relationships with people across various levels
Creative, “out of the box”, thinker with a positive approach to problem solving
Ability to work in a fast-paced environment, often wearing “multiple hats” and multi-tasking
Must be willing to work irregular hours
Position requires physical stamina and may involve lifting and carrying of heavy objects

124

Catering Event Day Manager Resume Examples & Samples

Plan and coordinate all aspects of catering, including meeting with clients, service activities, sanitation, and fiscal responsibilities
Maintain proper stock level of all catering equipment
Assist with hiring, training, evaluating, and supervising of all catering staff, including completing staff schedules and providing information about catering events to staff
High School graduation and three years of experience in catering or related food service area, Associate’s degree and one year, or combination of experience and higher education equal to three years
Strong supervisory and interpersonal skills
Ability to communicate effectively in both written and oral format
Knowledge of food preparation, presentation and customer service
Basic computer skills as required by department

125

Catering Coordinatorus Resume Examples & Samples

The Catering Coordinator directly assists 2-3 Catering Managers/Directors in all aspects of event planning
Creates and confirms Catering Event Orders based on event specifications
Manages business calendars and maintains client correspondence records
Answers the phone for catering inquiry calls and communicates general catering information to existing or potential clients
Communicates professionally with internal and external business communication, both written and verbal
Catering office management including maintaining the cleanliness of the office, ordering supplies and welcoming guests on arrival
Provides quality guest service in accordance with Forbes Five Star standards

126

Catering Resume Examples & Samples

Report to the regional PES senior manager, and oversee all aspects of day-to-day catering, event and conference services
Coordinate menus, staffing and implementation of all group food and beverage events. Including preparation and distribution of beverage/equipment orders on each function and catering schedule
Initiate contact with colleague or the host in charge of group or conference food and beverage. Work directly with users on menu planning, room setup, cost and billing details and any other requirements related to the program or event
Maintain complete and in-depth files on all future and past conference groups as directed by departmental standards
Manage room booking, equipment and all room facilities, ensure that necessary meeting facilities are reserved, where applicable
Manage outsource vendor for the team of pantry assistant
Supervise/Manage a team to include efficient staffing, team member development and training, performance management and policy enforcement
Promote and maintain the highest level of customer service to all client events while staying alert to their needs
Work closely with regional office management and other teams of PES
Prepare communications in English and Chinese to staff, partners and/or other Deloitte offices
Manage and forecast expense budget
Support national/regional PES initiatives, including alignment of operations consistencies, improve service quality, and implement cost reduction initiatives
Perform tasks that may be assigned by PES heads from time to time
A Bachelor’s degree with a minimum of 5 years management experience in hospitality or catering & event operation and at least 3 years at managerial level gained from sizable organization
Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills
Customer service oriented with the ability to interact with all levels of management
Proficiency in Microsoft Word, Excel, and PowerPoint

127

Catering & Events Sales Manager Resume Examples & Samples

Proven food service experience in areas of responsibility
Three years minimum food service supervisory experience
Written and oral communication skills
Ability to work independently under general supervision
General kitchen equipment

128

Catering Attendant Resume Examples & Samples

Prepare banquet location for the function
Ideal candidate will have experience in catering operations as well as ordering inventory and ensuring proper FIFO procedures of product
Must be TEAM certified or be able to obtain TEAM certification before first day of work. TEAM training is provided at location
All candidates must be at least 18 years of Age and be able to work a flexible schedule that includes days, nights, evenings and weekends
Work Environment: Designated locations as deemed necessary by catering events. Transporting food product and materials and loading/unloading the catering vehicles in all weather conditions. Requires frequent lifting/transporting hot food items, ability to work inside kitchen area, interact with heated equipment, steam and other at risk conditions. Involves repetitive motion

129

Catering & Hospitality Manager Resume Examples & Samples

At least 2 years of Catering experience
Demonstrated experience in successful business growth
Completion of Hospitality or Food and Beverage program
Strong leadership skills to manage a team of 3- 8 members and organizational skills

130

Catering & Premium Service Associate Manager Resume Examples & Samples

Plan, direct and control catering sales and operations within this sports & entertainment facility to meet operating and financial goals, client objectives and customer needs
Knowledge of the local catering and convention market preferred
The ability to manage in a fast-paced, diverse environment with focus on client and customer services, entrepreneurship and building and growing a strong business is essential

131

Catering Premium Services Manager Resume Examples & Samples

Supervises, staffs, trains, conducts applicable rounding and manages the performance of the department to include the Retail Supervisors and/or front line staff regarding retail operations, including cash handling, merchandising, food presentation, quality and cost control
Responsible for purchasing, receiving, scheduling and managing food service activities in compliance with Aramark Healthcare food service systems
Supervise catering operations including booking, selecting and costing menu items, pricing, coordinating staff and equipment rental

132

Accounts Payable Process Lead-catering Resume Examples & Samples

Supporting the Accounts Payable Catering team
Supporting the Accounts Payable Manager
Candidates will be trained based on a detailed departmental process matrix and will be continuously monitored against KPI’s, whilst their level of knowledge in each process will be assessed
Monthly 1:1 meetings will be scheduled with the AP manager to ensure continuous feedback is given to the candidate
All employees are supported by each department manager
A Personal Development Plan will be completed and actively monitored by senior management within the SSC to ensure solid progress and experience is achieved for all areas of a candidate’s development
Our training plan has been specifically designed to ensure that our finance team produces high calibre employees that will create a continuous improvement culture
You will work closely and effectively with all of our business units and with the acquired sub-system knowledge, be in a solid position to better re-engineer our finance processes
Reporting to the Accounts Payable Managers and Team Leads within Interserve FM
Will need to work with Accounts Payable team members to ensure services are delivered in accordance with Service Partnering Agreements and key measures
Work within the scope of Interserve FM accounting policies, processes, and procedures within the Finance Operations Centre
Previous experience managing a small team within a accounts environment
AAT Part Qualified
Experience in a fast paced/high volume environment
MS Office Products – Advanced (Vlookup / Pivot) required
Readsoft OCR Solution
System knowledge: MS Dynamics AX2009 and AX12 and Saffron
40 Invoices per hour processing/ 300+ Per day
Previous experience of working within a large team/organisation
Problem Solving Skills
Accurate and efficient inputter
Significant Accounts Payable experience
Excellent Organisational and Prioritisation Skills
Motivated
Enthusiastic
Has a passion for finance and accounts

133

Catering Operations Manager Resume Examples & Samples

Manager Game-day and Non- Game Day Catering Operations
Schedule and recruit catering staff
Works closely with director of sales and director of operations on holding weekly meetings to discuss client needs
Work closely with the Executive Chef of menu items and options for upcoming events

134

Catering Admin Assistant Resume Examples & Samples

Receive and respond to incoming telephone calls to the Catering and Conference Services Department in accordance with Four Seasons Standards, and assist with overflow for Sales & Marketing, Food & Beverage, and Executive Office
Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and emails using MS Word, Delphi, Crystal Reports, and Lotus Notes
Maintain Delphi accounts, including traces, creating and updating bookings, manipulating events in the function diary and the preparation of banquet event orders
Distribute Conference Services correspondence to the resort operating departments as required, for example, Amenity Cards, Resume, Change Log and Banquet Events Orders
Update daily, the electronic database of reports on the Intranet and in specified Lotus Notes Databases
Maintain the various Catering and Conference Services file systems, both electronic and paper, including Account Files, Vendor Resource Files and Resumes
In the absence of a Catering or Conference Services Management, assist clients and seek out solutions to requests in a friendly, caring and helpful manner
Maintain an inventory of all standard department supplies and printed materials, including but not limited to Conference Services Packets, Special Menu cards and velum
We are looking for individuals who possess a high level of attention to detail and a strong work ethic
Strong computer skills are required and previous experience with Delphi is strongly preferred
College Degree preferred
Be part of a cohesive team with opportunities to build a successful career with global potential

135

Catering & Events Manager Resume Examples & Samples

Solicit / confirm event related information with client. Organize / disseminate information to all departments through e-mails, memos, event orders, directives, resumes and rooming list in a professional and timely manner
Build creative menus, mindful of food costs, labour cost and kitchen capabilities. Obtain approval from the Director, CS&C when any special menus are sold
Confirm electrical, internet, telecommunications, audio-visual and exhibit requirements based on discussions with the client
Create floor plans for the best use of space for each event and to ensure banquet and client are in agreement prior to set up
Obtain guarantees of food and beverage events for Banquets and Kitchen
Must advise if any great deviation in number occurs, so labour and food cost can be controlled
Yield bedroom and meeting space daily to ensure optimum potential through the use of Opera Sales & Catering and PMS systems
Conduct pre-conference meetings to ensure key departments fully aware of relevant details pertaining to group upon their near arrival
Conduct and/or attend daily meeting to review event contracts to ensure last minute changes are communicated with Banquets, Kitchen and Stewarding
Hospitality Management Degree or equivalent
Possess or attain CMP designation within three years of hire / taking position
Excellent customer skills, superior interpersonal skills, results-oriented and highly motivated
Working knowledge of Opera Sales & Catering, Word, Excel, Meeting Matrix and PMS programs
Good understanding of all hotel departments particularly housekeeping, front office, banquets, and the kitchen
Fully aware of any industry trends

136

Asst Admin Catering Resume Examples & Samples

Answer telephones, schedule team members, process payroll and conduct inventory
Coordinate department projects, as needed
Oversee maintenance of office equipment
Perform other general office duties and assist with special projects, as needed

137

Analyst Regional Catering Operations Resume Examples & Samples

Manages for JetBlue Catering/Provisioning Operations at assigned location
Directs safe and sanitary Catering/Provisioning operations in collaboration with the Catering/Provisioning Business Partners in accordance with JetBlue and HACCP standards
Ensures successful catering operations for Inflight Crewmembers and Customers through maintaining JetBlue catering and provisioning requirements for each flights including special event flights
Ensures JetBlue standards for cleaning and cycling of rotable and expendable equipment are met daily
Verifies inventory of JetBlue equipment/provisions does not exceed established maximums and managed according to JetBlue values. Researches inventory discrepancies and holds Business Partners accountable according to SLAs
Conducts performance reviews with Catering/Provisioning Business Partners based on performance scores received. Scores are generated via on time performance stats, Crewmember feedback, etc. and continuously search for performance and efficiency improvements for the Catering/Provisioning Business Partners and JetBlue
One (1) year of experience in operations
Strong conceptual and contextual skills
Strong team leadership and development skills
Must be able to balance multiple priorities within established time constraints
Available for extensive travel (70%)
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the U.S
Valid Serve Safe Certificate
One (1) year Airline Catering experience, to include experience with fresh/hot/cold food
One (1) year of supervisory experience
Well groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity and Respect, Passion and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))

138

Director of Catering / Events Resume Examples & Samples

Build the marketing plan for the hotel to include sales targets based on market analysis
Develop and design attractive offers and packages for Guests, travel agents and corporate clients
Create the hotelﾒs sales activities plan
Monitor and analyse sales results
Organise comprehensive information to existing and potential customers with regards to the product range offered by the hotel, with the aid of the relevant sales resources and sales channels
Manage smooth and effective Sales operations
Cooperate with other departments in the hotel
Expand new customer acquisitions and manage contacts with existing Guests and key contacts
Prepare contracts for the hotel in accordance with current business and price conditions
Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
Ability to work well under time pressure and/or demanding travel schedules
Demonstrated previous experience in a Sales role with the proven ability to close a sale
Knowledge of the local market
Knowledge of hospitality industry
A passion for sales and target-based performance
Relevant degree, in sales, business development or other relevant business field, from an academic institution

139

Catering & Conferance Services Manager Resume Examples & Samples

Prospect, solicit and close new business as well as maintain repeat clients. Handle all major events and VIP clients
Review & develop departmental structure (i.e. sales, support & service staff)
Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services

140

Manager of Catering Ops Resume Examples & Samples

Oversees multiple restaurant’s Catering business and assists with event planning for catering and full-service events
Ensures the highest food quality and consistency in the entire market and that catering holds the same standards as PF Chang’s brand
Works with Culinary teams in each location on Catering PCMs
Responsible for building Catering and Off Premise Dining sales
Provides direction, training and development to Catering Team Members
Assists the management teams with scheduling Catering Team Members
Certifies Catering Specialists and ensures that all events are using the most up to date SOPs
Ensures that each restaurant has at least one Catering Delivery Driver and participates in the Driver certification with the OP
Attends and supports Catering events each week and monitors drop off and on-site Catering
Solicits Guest feedback and judges feasibility of special requests by Guests
Provides feedback on events, supplies, Team Members and opportunities to the Sr. Manager of Catering Operations, OPs and CPs
Assist the Sr. Manager of Catering Operation to develop training and build training materials
Responsible for implementation of Catering systems by leading changes and testing new methods and supplies
Must be available to travel and/or assists in rollouts of new materials and expansion
Must have strong communications skills when working with Catering Team Members, Managers and the Sr. Manager of Catering Operations
Minimum 2+ years industry or P.F. Chang's restaurant operations experience
Skills required include: demonstrated knowledge of all culinary processes, and P.F. Chang’s steps of service and standards
Knowledge of profitability, sales, costs and labor and ability to compile sales and labor reports
Demonstrated ability to work independently

141

Catering Runner Resume Examples & Samples

Maintain HACCP and cleanliness standards
Expedite orders asked for by guests or management
Ensure service level drops are completed in a timely manner
Track waste in each location
Verify consumption per location and restock areas with product
Assist team with product replenishment during event
Utilize spoilage slip to record
Stock items in required environment (refrigerator, freezer, and dry)

142

VIP Catering & Event Sales Manager Resume Examples & Samples

This position will report to the Sales Director and support the catering functions within building operations, culinary department and catering department along with the sales team charged with revenue growth
Work collaboratively with the Director of Sales and the Assistant General Manager to ensure that all customers, guests and clients experience the Aventura Way
Develop and implement customer service strategies that enhance the guest experience in all PHoenix Convention Center venues
Develop and implement sales strategies that boost catering and retail revenues with an emphasis on VIP Social Catering, Exhibitor Services including Booth Catering and all Public Retail Food and Beverage locations
Develop and maintain a peer/peer relationship with the PCC Guest Experience Manager
Manage all social media resources for all areas of the Aventura operation
Responsible for developing a management team to oversee daily suites and club operations
Ensure World Class Service and Presentation is at the forefront at all times in all areas of the operation
Head the Aventura Sustainability Committee
Network for new sales opportunities, conduct sales blitz and other marketing efforts to support catering sales growth.-Position is event based and must be willing and able to work any and all shifts as needed

143

Assoc, Catering TO You-openings Resume Examples & Samples

Must be available for weekends and holidays and the ability to work during inclimate weather
Must be able to stand, walk, bend, push or pull heavy carts for extended periods of time
Computer knowledge is mandatory

144

Supv, Catering Senior Resume Examples & Samples

Ensures client/customer service and satisfaction with efficient cost effective management meeting and exceeding stated expectations
Assists in the responsibility for all food service related activities and be primarily involved in catering events (set up/ break down of waited and buffet service of special catered meals and snacks) operations; including quality improvement, sanitation, infection control and all facility-related activities
A.A. Degree or related experience, preferred
ServSafe¬ Certified
Supervisory experience in food service operations, senior living or healthcare related environment
Financial, budgetary, accounting and computational skills
Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

145

Attendant, Catering Resume Examples & Samples

Assembles and delivers all supplies for pantries to their scheduled locations
Logs and maintains product usage
Maintains generally cleanliness and order of each pantry
Returns additional product to storeroom
Maintains in depth knowledge of products on hand
Performs other duties as assigned and needed within unit

146

Attendant, Catering Resume Examples & Samples

Receive deliveries of such items as; soft drinks, coffee products, cups, condiments, snack items, and sundries at customer’s place of business. Verifies orders received and reconciles noted variances following outlined operational procedures
Fills designated office pantry locations to proper inventory levels with such items as soft drinks, coffee, cups, condiments, and snack items; responsible for proper handling of perishable food products. Ensure all cold food and milk products be refrigerated at all times
Place stock in cabinets, on shelves, coffee racks, or in designated coolers. Rotating product to ensure first in and first out product utilization
Inform regular customers of new products or services; listens to and resolves service complaints; set up merchandise and sales promotion displays or issues sales promotion materials to customers
Performs routine maintenance on and sanitation of office coffee and water equipment; conducts minor repairs and adjustments on machines such as, adjusting flow meters, clean brewer sprayer-head, de-liming brew valve, cleaning and replacing small machine components. Reports all out of service equipment to designated maintenance repair service operators or technician dispatcher
Ensures a safe work environment; performs job safely and must wear slip resistance shoes. Reports any unsafe acts or work conditions to the appropriate manager

147

Asst, Catering Resume Examples & Samples

Operates office machines, including printers, copiers and personal computers
Maintains and updates department's filing system
Researches outstanding Accounts Payable, providing information to Catering Director

148

Attendant, Catering Resume Examples & Samples

Picks up requisitioned supplies from staging clerk
Receives completed production orders from staging clerk. Inventories items to ensure completion of production orders
Loads orders onto truck with assistance of staging clerks in a safe, orderly manner
Unloads requisitioned materials at delivery site
Follows sanitation and safety guidelines when handling food and equipment
Ensures hot and cold food items are kept in compliance with company standards and meet all sanitation and safety requirements
Collects empty containers and rejected or unsold merchandise
Responsible for general cleanliness of assigned vehicle
Performs routine maintenance on truck
Interacts with coworkers to ensure company service standards
Provides quality customer service via one-on-one attention to detail
Must have a valid state driver's license and a valid food handler's permit where required

149

Attendant, Catering Resume Examples & Samples

Associates will travel to several buildings within the downtown Detroit area
Must be flexible with their schedule as pop-up orders are known to happen
Valid driver's license may be required
Must be able to pass an extensive background check per client

150

Global Director Operations / Retail Catering Resume Examples & Samples

Analytical and problem solving ability
Financial aptitude with respect to managing P&L of retail facilities
Strong interpersonal and written communications skills
Proven leadership skills to effectively direct efforts of the international retail team
Proactive problem-solving and creative decision-making skills
Ability to facilitate groups and communicate effectively at all levels in the organization
Strong oral, written and interpersonal skill with analytical, organizational and planning expertise
Excellent computer skills, including knowledge of Microsoft Office applications; strong Power Point skills
80% to 90% Travel after initial training period at Americas Regional Headquarters required
Bachelor’s degree or equivalent experience required
In addition, at least ten years’ experience in engineering, maintenance, process improvements, international food and/or manufacturing environment, equipment and / or regulations required
60% to 75% Travel after initial training period at Americas Regional Headquarters required

151

Catering Associate Resume Examples & Samples

Stocks workstations and mobile cares with service ware, condiments and perishable and non-perishable food items prior to each meal service period
Cleans and replenishes carafes for hot beverage service for each meal service period
Rotates and checks expiration dates of all food items according to department policies and procedures
Identifies patients by name and date of birth at each interaction per hospital and regulatory guidelines
Distributes printed menu and diet information cards to patients prior to first meal service
Assists patient with menu selections. Communicates if requested items are inconsistent with diet order and makes recommendations for appropriate alternatives
Obtains patient menu selections, assesses and modifies selections for therapeutic appropriateness per Nutrition Care Order, as needed
Communicates with nursing staff to identify any changes in Nutrition Care Order prior to meal service period. Communicates any concerns regarding patient meal service to appropriate clinical staff member
Tallies hot and cold food items and communicates needs to production staff within established timeframe prior to scheduled assembly
Assembles tray in designated area according to daily assignment sheet, Nutrition Care Order and patient menu selections
Performs catering rounds after delivering meal trays at each meal service
Distributes and collects patient trays. Delivers late trays / rush trays to units, as needed
Notifies management of any issues during meal service including, but not limited to, shortages, unacceptable quality, and substitutions
Informs Dietitian of any patient related issues including, but not limited to poor food intake, diet order discrepancies, and food allergy concerns
Cleans pantry according to established guidelines. Follows proper procedures for cleaning and sanitizing kitchen equipment/ surfaces
Ensures proper storage of all food items, with proper labeling / dating. Discards expired products
Removes waste from plates and service ware. Stacks washable items for dishwasher and operates dishwasher according to department guidelines
Delivers clean service ware to designated areas
Delivers floor stock and nourishments to patient floors. Completes floor stock/nourishment record forms for each unit daily. Deliver snacks directly to patient at designated times
Returns census/diet list, snack list, floor stock record forms and supplement lists to designated location
Collects and returns all food, condiment, and mobile food carts to kitchen after each meal service period
Maintains safe and sanitary environment by cleaning up spills and using appropriate safety signage. Immediately notifies management of any unsafe conditions
Cleans and sanitizes mobile food trucks, workstations counters/shelves, refrigerators, wire racks, etc. and uses cleaning chemicals according to established policies and procedures. Notifies management of any chemicals not properly labeled
Answers department telephone in a professional and courteous manner
Records telephone requests in appropriate log and processes requests for meal trays, special request items and/or Nutrition Care Order changes. Delivers items within established timeframe
Generate and file reports, as assigned
Walking, standing, bending, pushing and pulling of trucks
Lifting of supplies 20 lbs or less
Prior related food and/or dietary work experience, preferred
Ability to communicate effectively in English (verbally and in writing)

152

Catering Services Coordinator Resume Examples & Samples

Responsible for assisting with all Catering office duties; filing, writing contracts, BEO Packets, Event Itineraries, etc. to ensure the office is organized and efficient at all times
Is accountable for a safety culture that creates a work environment where no one gets hurt. Could directly supervise catering and cafe operations including such duties as coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity when necessary
Assists with booking of events, selecting and costing menu items, and pricing as needed for Internal functions
Responsible for Cafe operations; cash handling, payroll assistance, filing, vendor invoicing, etc
Participates in all Aramark training programs
Flexible schedule consisting of weekends and split days off

153

Catering Events Coordinator Resume Examples & Samples

Executes and develops catering events in order to meet established goals, objectives and timelines
Continuously complies, reviews and analyzes catering events against the established goals, objectives and guidelines
Recommends improvements to catering events
Researches catering/food trends and recommends strategies to promote continued change, growth or expansion of Vanderbilt Catering
Develops the overall logistical plan necessary to successfully carry out special events
Plans the timeline for the set up and breakdown of special events
Maintains appropriate documentation of events to ensure compliance with Vanderbilt Catering policies and procedures
Schedule, coordinate, and train professional wait staff, Vanderbilt student staff and Vanderbilt Campus dining employees
Hires, trains and supervises student employees, contracted wait staff, and Campus Dining employees
Coordinate and control catering inventory (i.e. equipment, linen, props, and vehicles) and make recommendations for repair and replacement
Writes daily event pull sheets and daily task assignments to ensure successful execution of events
Communicates with catering general manager to provide feedback and follow up from catered events
Communicates with kitchen staff to coordinate food deliveries to ensure the quality and safety of food
Ensure safety and sanitation standards are in compliance at all times
Coordinate the return of rental items
Maintain alcohol inventory

154

Catering Service Manager Resume Examples & Samples

Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
The Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer EOE/M/F/V/D

155

Catering To You Associate Resume Examples & Samples

Must have High School Diploma or GED
At least 2 years experience in Healthcare preferred
Food service experience strongly preferred
Good communication and Customer Service skills required
Must be able to work a flexible schedule including weekends and holidays when needed
The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients and their caregivers, an exceptional focus on teamwork, dedication to ongoing education and the ability and passion to deliver the highest quality of care based on a strong sense of patient focus are all required

156

Assistant Director of Catering Resume Examples & Samples

Directly responsible for our highest revenue and profile convention clients with food and beverage revenue
Work directly with high profile clients on menu planning, set up, décor budgets and billing details pertinent to the success of their program
Responsible for coordinating and developing unique Sales site visits to enhance revenue generation
Assist Director with achieving annual budget and monthly forecasting goals
Assist the Sales team in negotiation of the food and beverage contractual items for all Sales contracts
Direct and oversee daily activities of Catering team in handling and executing events
Assist Director in establishing, implementing and enforcing Catering departmental policies and procedures
Develop and oversee all Catering Beverage training and quarterly sales incentives for catering team
Annually research and develop a cost comparison analysis for catering prices within the Las Vegas and the National competitive set of convention properties
Assign sites & convention groups to Catering Managers
Recommend and administer the establishing, implementing and enforcing Catering departmental policies and procedures with Director
Responsible for overseeing and executing Catering contracts and payment for catered events
Train and coach the Catering staff to be successful with small group food and beverage valued at $3 million
Direct and oversee the Catering staff with consistent policies and procedures to ensure their support role is effective and efficient
At least 7 years of experience in Catering Sales at a major convention hotel or equivalent education and experience

157

Catering Event Leader Resume Examples & Samples

Reconciliation of concession stand inventory
Ensure amount entered on the inventory sheet is correct and communicate with supervisors
Minimum age to apply is 18
Accounting and cash handling experience preferred

158

Catering To You Associate Resume Examples & Samples

Hospital Activities: Exhibits a pleasant and cheerful demeanor when answering the telephone, and when communicating with other departments within the Hospital. Satisfactory participation and attendance at required and non-required meetings and staff development programs. Attends annual and mandatory in-services, required meetings and continuing education. Performs other duties as assigned by supervisor/manager
Non-Patient Care Activities : Maintains a clean, sanitary working environment adhering to the clean as you go policy. Demonstrates knowledge of proper chemical usage and MSDS. Adheres to hospital and department dress codes, maintaining a clean and neat appearance at all times. Utilizes equipment in performing job functions as per department safety procedures
Quality Improvement: Responsive to patient needs at all times, during meal selection, tray delivery, catering rounds and tray retrieval. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate. Responsible for quality of service, graded by internal and/or external surveys continuously, meeting survey score benchmarks for unit of responsibility. Represents the department to all areas of the Hospital in a positive manner, using established customer relation techniques
Environment of Care/Infection Control Responsibilities Safety: follows facility and departmental safety policies and procedures to include occurrence reporting. Hazardous Materials and Waste: demonstrates knowledge of role in hazardous materials and waste program. Emergency Preparedness: demonstrates knowledge of role in Emergency Preparedness Program. Participates in disaster drills, as appropriate. Life Safety: demonstrates knowledge of Life Safety Program and participates in fire drills as appropriate. Utility Systems: demonstrates knowledge of the department's response to utility failures. Infection Control: follows Facility and departmental infection control policies and procedures. Security: wears identification badge at all times, and is aware of role in minimizing security incidents
Patient Food Service: Delivers and serves food trays to patients or provides cafeteria food service for patients. Maintains service time-lines to ensure timely delivery of meals to patients. Greets patients and introduces themselves and states where they are from and why they are there. Verifies patient name by asking the patients name and checking name band on arm. Acts as a patient advocate by answering any questions regarding food service and other routine questions. Provides basic assistance in opening containers, etc, and notifies the nursing staff if the patient needs further assistance. Takes appropriate action according to established procedures when following up on missing or wrong food items. Treats all patients with respect while being professional and courteous at all times. informs supervisor of patient issues, errors, or operational issues that effect the overall patient care or satisfaction

159

Catering Attendant Resume Examples & Samples

1 year of food service experience required
Prepares foods on the catering menus
Prepares for all catering functions requested
Ensures proper delivery and set-up of all function
Sets up, arranges proper skirting and breaks down all buffet tables for catered events
Makes sure food is replenished and kept clean and sanitary during the event
Assists catering coordinator with assembly of all events for the following morning
Responds to departmental needs as well as catering needs

160

General Manager of Catering Resume Examples & Samples

Must be able to stoop, bend and perform extensive standing and walking including stairs
May be required to perform diverse physical tasks
Possible hazards include, but are not limited to slips, trips, falls, burns, cuts and strains
Ability to experience and evaluate services in accordance with Levy standards
Ability to taste and evaluate food products
Must be able to travel to events when required for race events
Must be able to work independently as well as in a team environment
5+ years experience

161

Manager, Cost-catering Resume Examples & Samples

Oversee completion of all month-end duties
Process all invoices, complete necessary journal entries, and perform other duties as assigned
Provide direction and delegate duties to team members, ensuring work is accurate and timely
Complete and/or audit financial reports that summarize divisional financial comparisons in the areas of labor, non-labor, per cap, revenue and variable operating profit (VOP)
Guide the operating division management in the development of annual operating budgets and quarterly latest estimates (LE’s). Evaluate all costs incurred throughout the year, looking for ways to reduce cost and find efficiencies

162

Senior Storeperson Catering Resume Examples & Samples

Leading the catering stores management team
To ensure the highest application of HACCP standards
To ensure the food items are managed with safety, efficiency and adherence to commercial arrangements and relevant stock control protocols
Ensure the food storage locations utilises an efficient use of space and products are adequately secured
To supervise receipt of the goods into the storage location(s) both physically and in SAP in a timely fashion
To supervise the issuing of goods out of the Food storage location to lines of business in a timely fashion both physically and in the system (SAP)
Maintenance of optimal stock levels on Island, recommend amendments to stock able range, moderate stock levels and manage substitutions as required
To escalate potential low stock / over-stock to Supervisor Warehouse before they become issues
To provide contemporary best practice stock control and inventory management procedures
To lead in the catering inventory stocktake process in line with ABF and Broadspectrum policies and procedures both physically and in the system (SAP)
Minimum of 3 years’ experience working in the catering inventory management
Minimum of 3 years’ experience working in logistics and warehouse management
Minimum of 3 years’ experience working with warehouse management systems – SAP highly desirable
Knowledge and experience using Microsoft office suite
Current drivers licence
Current forklift licence

163

Catering Event Specialist Resume Examples & Samples

Meet and exceed all sales goals by building relationships with new clients and maintaining relationships with existing clients
Coordinates and executes all assigned events
Provides outstanding customer service and excellent food quality
Follows and ensures service team follows all service standards
Provide leadership and direct associates in providing caring hospitality and preparing craveable food
Ensures on time set up and break down of all events meeting Food Division Best Practices
Ensures food quality is monitored with a pre-event line check
Maintain timely, professional and accurate communication to clients
Assist in the accountability of sales, expenses, and bottom-line profits
Maintain catering associate contact and availability information
Meet high standards of workplace sanitation and equipment care and safety as set by the Health Department and company policy
Assist in on-going training and staff motivation to service associates to promote team satisfaction and minimize turnover
Provide education and training to service team on product knowledge, service standards, and alcohol awareness
Assist with scheduling and complete weekly payroll to maximize associate productivity, labor cost control, and customer satisfaction
Regular, dependable attendance and punctuality
Preferred College degree and previous hospitality/food service/project management experience. Safe food handling certification is required
Must be able to work independently with minimal supervision. Must be able to anticipate and solve problems

164

Coordinator, Catering Operations Resume Examples & Samples

Support Catering Department in updating, proofreading, reviewing and publishing of catering documents for all aircraft, routes & meal services
Assist with maintaining database to support galley planning which includes data entry, database design & maintenance
In-depth review of menu specifications, illustrated documents & service procedures to assess equipment needs
Assist with fit checks & galley packing audits
Support management of information posting on web portal
Track the issuance of Alert Notifications & kitchen responses
Provide regular reports and the maintenance of multiple reference documents
Distribute weekly booking projections to all kitchen vendors for meal planning purposes
Experience in the airline catering industry
Expertise with Excel formulas/functions and Access database building skills desired

165

Catering Attendant Resume Examples & Samples

3+ years of fine dining service experience
Display high degree of judgment, discretion and confidentiality
Thorough knowledge of the practices and procedures of the catering, food & beverage and hospitality professions
Ability to multi-task and complete tasks in a timely and accurate manner
Able to work in a fast paced environment and be able to stand for long periods of time
Ability to function well among colleagues and guests under high-pressure situations
Flexible schedule and available to staff events on weekday evenings and some weekend events
ServSafe handler card, preferred

166

Catering & Events Executive Resume Examples & Samples

Build rapport with the Meeting Planner in order to identify their needs and expectations, maintain a constant presence on the meeting floor, and anticipate/respond to any requests
Ensure a smooth and seamless meeting planner/guest experience, by communicating with all departments within the hotel
Review all appropriate documents (Group Resume, BEOs, etc) to familiarize with the event/conference details, in advance of meeting with customer on the floor
Use daily checklist(CSC standard) to ensure accuracy of all events, and adherence to Fairmont standards and BEO details. Every function room in use should be checked in advance of client arrival
Ensure guest/group experience while onsite, through personal interaction and attendance at functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours
Manage function room keys for Meeting Planner. Ensure function rooms are properly keyed and manage inventory of keys with Meeting Planner
Minimum of two years preffered

167

Catering Operations Supervisor Resume Examples & Samples

Assists with sales and objectives for achieving the market's Catering Sales Plan
Maximizes catering sales results
Maintains working knowledge of catering standards
Mentors Restaurant Managers to follow and execute Catering standards
Executes catering-training program for in-store, delivery drivers and restaurant managers
Utilizes driver pool as needed for business-to-business marketing and overall canvassing of catering
Actively recruits drivers to ensure need levels are maintained
Screens, interviews, hires and trains qualified delivery drivers
Acts as a resource, coach, and mentor to test kitchen staff members
Supervises, measures performance, and provides feedback to delivery drivers
Dispatches drivers and confirm orders with manager on duty every morning and reconfirms afternoon drivers ensuring efficiency
Plans for delivery and confirms next day orders with restaurants each afternoon
Logs arrival times and execution notes upon return of driver pool
Coordinates equipment storage, upkeep and usage; ensures driver uniform standards are maintained
Maintains catering vehicle cleanliness, service and usage
Performs vehicle safety checks monthly
Creates and maintains Driver's files for the market
Maintains log of all drivers' hours and delivery fees
Supports full service event planning and executes as needed
Provides assistance to delivery order preparation and delivery as necessary
Utilizes catering reports to trouble shoot and maintain success within the market
Maintain daily communication with General Managers and Delivery Drivers and weekly communication with Area Managers
Performs a minimum of one QSC per week
Private transportation
Ability to work a flexible schedule including opening, closing, weekends, and holidays
6 months experience using a PC and MS Office Suite
6 months experience working in a fast paced environment
1 year of experience in customer service experience

168

Attendant, Catering Resume Examples & Samples

Liaisons with customers, vendors and staff for event operations
Reviews event schedules and ensure all room and facility requirements are communicated and fulfilled; coordinates with janitorial and facility staff
Inspects and maintains appearance and functionality of conference rooms for quality assurance, safety and company standards
Facilitates work order escalations with vendors, clients and coworkers
Communicates daily with team to ensure customer needs are being met
Creates and maintains conference room database containing specifications, digital images, room directions (print and electronic versions), audiovisual capabilities, standard room setup and peripheral inventory
Coordinates receiving, storage and delivery of materials from speakers, exhibitors, meeting planners and delivery companies; documents and tracks all support items to guard against loss
Helps loads and unload catering-related materials
Fosters solid working relationships with all service-related vendors

169

Assistant, Catering Resume Examples & Samples

Supports distribution of key communications and other materials
Responds to routine questions about catering events and services
Types general correspondence, memos, catering menus and orders; some composition required; responsiblie for accuracy and clarity of final content

170

Waiter Catering Na Resume Examples & Samples

Must be at least 20 years age to comply with the state/local age requirement for the serving of alcoholic beverages at the time of appointment
Possess basic math skills
Be able to communicate effectively in English
Satisfactory completion of a minimum of 4 hours initial food sanitation and safety training within 30 days of employment and a minimum of 4 hours annual refresher training
Must be 20 years of age at the time of appointment
Must be able to work nights, weekends and occasional holidays
Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Identification Number (VIN)

171

Catering Resume Examples & Samples

Perform cooking duties and related production functions. Ensure high food quality level that meets Universal Orlando standard and perform daily spot checks of all portioning tools. Provide daily documenting and recording of product spoilage
Follow established safety standards using safe food handling guidelines and maintain a clean work area. Ensure compliance of the State of Florida’s HACCP program
Assist in with various kitchen duties and support the employee cafeteria duties as required
Ability to print and speak simple sentences
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and ability to perform these operations using units of American money and weight measurement, volume, and distance
Occasionally (1/3 of the time or less) be exposed to extreme cold (non-weather)

172

Catering & Events Manager Resume Examples & Samples

To handle all incoming leads from every source that want to book guest accommodation for 10 rooms or more and/or events such as conferences, weddings and accommodation
To focus on selling Guest accommodation, Conference Space, Food and Beverage Outlets, AV, Spa and any other Hotel Services that generates revenue
Will event manage from beginning to end, processing all the information pertaining to the booking in line with the SOP’s of the department, offering clients a one-stop-shop and one person contact point
Yield guestroom and function space daily to ensure optimum potential through the use of Opera
Within established parameters, quote and negotiate prices
Conduct site inspections with prospective and existing clients
Responsible for preparing contracts that will go directly to the client for signature
Ensure that payment, deposits/cancellation fees where applicable are forwarded to Accounting
Responsible for dissemination of event information to the appropriate departments via emails, banquet event orders, resumes and rooming lists in a professional and timely manner
Minimum of two years experience in hotel Events, Group Sales and/or Sales. Additional experience in the hospitality industry is an asset
Working knowledge of Opera, Word, Excel, PM systems and other Sales & Marketing systems
Good understanding of all hotel departments particularly housekeeping, front office, banquets and kitchen
Must have strong interpersonal skills with attention to detail
Must be organized and should have the ability to successfully manage multiple projects simultaneously
Should be a team player with a positive attitude
Must be adaptable to change of strategy, ideas, systems etc
Must be results oriented, self-motivated, creative, confident, and highly energetic personality
Bachelors and/or Hotel Management degree desirable

173

Catering & Events Sales Manager Resume Examples & Samples

40% Responsible for and over sees scheduling of event details for University Catered events. Coordinating and arranging catering functions and details for Dining Services
Works directly with the key departmental contact (host and/or hostess) for each event to: schedule the event, arrange catering; confirm event details
Assists customers with theme, décor, menu selection, and room setup. Recommends special needs such as floral arrangements, equipment rentals, reception area greeting, seating arrangements and overall décor of the room
Prepares and posts daily event sheets; communicates all changes/updates to contracts to all members of the Catering sales and production teams
Prepares a 10 day event schedule for staff meetings. Assists in running weekly department meetings, providing detailed event communications to the catering team
Prepares catering forms needed through Events Master
Ensures accurate invoicing and billing of catering events
35% Supervises or assists in on-site execution of catered events when necessary
5% Solicits new business from past clients and cultivates new relationships. Administers the customer satisfaction surveys
10% Responsible for billing for all events. Monitors accounts receivable with the Budget Office. Takes care of all internal journal entries and departmental billings
5% Provides support to secretary and receptionist
5% Perform additional duties and assist with special projects as assigned
1) Formal Education: (e.g., degree)
2) Specific Job Knowledge: (e.g., knowledge of principles and procedures related to field and area)
3) Minimum Work Experience: (type and number of years)
3 years minimum food service supervisory experience, preferably with and off-premise caterer, hotel, collegiate, or corporate caterer
4) Work Skills: (e.g., written and verbal communication skills)

174

Sales Coordinator, Special Events & Catering Resume Examples & Samples

Perform various administrative duties and support for daily operation of sales department and manager. Coordinate event sales services and activities. Schedule meetings and events. Arrange with vendors for services, prepare agendas and correspondence, gather and organize supporting information, and oversee production and distribution of related materials. Perform and audit banquet checks and complete the billing process with finance department. Attend functions to ensure satisfactory outcome
Cultivate relationships with new customers and maintain working relationships with existing customers and book events as assigned
Respond to inquiries or requests for information regarding event space, rates, policies, and procedures. Screen and prioritize incoming calls, determining what contact or action is required for satisfactory disposition
Maintain, update, and track event changes, scheduling of events and prospects in information database(s)
Coordinate production and distribution of informational materials. Provide input and ideas regarding marketing services for a variety of audiences. Conduct research on local market, competition, and customer needs for management reports. Track and provide effectiveness of various marketing campaigns
Prepare monthly, weekly, or daily sales analysis, as needed. Gather information regarding client needs and satisfaction with services performed
Assist in preparing sales proposals, agreements, reports, and presentations
Assist in budget preparation and administration. Research costs. Track and monitor budget expenditures. Report on variances. Ensure purchase orders, signed contracts, and internal requisitions are processed in a timely manner

175

Catering Inside Sales Manager Resume Examples & Samples

Manages customer relationship through drafting proposals and contracts, responding to customer inquiries, as well as organizing arrangements as they relate to social and corporate events ie: set-up and execution of social and corporate meetings, meals and special events. Provides direction and supervision of meeting and/or catering logistics to catering and event services managers and other departments and team members responsible for event execution
Provides support to Sr. Catering Managers and Director of Catering in planning and on site execution of large events
Directly assists customers as necessary, which may require moving of up to 20lbs
Supervises staff in creation and distribution of accurate written materials
Re-book functions and follow-up with customers by sending a thank you
Passion for sales and for achieving targets and objectives

176

Catering Wedding Coordinator Resume Examples & Samples

Two or more years in banquet catering or restaurant management or supervisor experience or wedding experience
Training, Coaching, and satff development with full time or student staff
Excellent Communication, organizational and problem-solving skills
Food preparation and presentation experience

177

Catering / Special Events Internship Resume Examples & Samples

Ensuring that all Catered outings are executed to department standards
Leading and motivating a team and ensuring tasks are completed in a timely manner
Oversee the on-the-job training program for the Catering Department
Ensure all new hire employees receive consistent training on all aspects of job tasks in the Catering Department
Provide employees with proper coaching as needed
Maintain proper inventory control and cost of sales
Maintain a clean and organized facility
Make sure levels of stock and prep are consistent to ensure a smooth execution of all events
Currently pursuing a degree in Hotel or Restaurant Management or a related field
Previous experience in Food Service, Management or a related background
Friendly, energetic attitude

178

Catering Team Member Resume Examples & Samples

To ensure exemplary standards of food hygiene and presentation are demonstrated at all times
To maintain the kitchens, bins, dining areas, floor areas, tables and all other catering related areas, to the highest standard of cleanliness
To communicate effectively in a friendly and positive manner with guests and other members of staff to create a pleasant atmosphere at all times
To ensure exemplary guest service through all forms of catering service, running food during events, buffets, replenishing product and supplies in compliance with catering standards
Ensure that events are properly equipped and executed by transporting, pulling, setting up and breaking down, as well as returning equipment to designated storage areas
Clean, organize and restock equipment/product returning from catered events
Maintain all Department of Health and Safety regulations
All other duties as assigned by management.
Must be at least 14 years old
Must be able to sit, stand, or walk for extended periods of time
Ability to actively communicate with large groups of Guests
Be available to work flexible hours during the day and on weekends within the limits of applicable Federal, State and facility labor laws and guidelines
Must be friendly and outgoing

179

Senior Director, Auxiliary, Catering & CSC Resume Examples & Samples

Provides effective leadership and oversight for Managing Directors of Retail and Catering and Culinary Support Center
Responsible for creating concepts that are exciting, customer driven, meets market demands and provides nutritious delicious and sustainable food in a fiscally responsible manner
Establishes systematic communication with high‐level clients and formulates hospitality solutions that are best in class and that meet operational and fiscal expectations
Develops multi‐year strategic plan to address campus retail and catering market needs
Formulates operational initiatives to support revenue retention and increase in new markets
Establishes and reviews pricing and product offerings within retail, graduate dining and catering event packages, with unit managers and chefs. Analyzes performance goals and develops and implements strategic plans for improvement
Collaborate and cooperate with key functional leaders of Yale Hospitality
Communicates with Local 35 leaders and representatives to facilitate understanding and correct execution of labor agreement in the interest of university stakeholders
Responsible for positioning the Culinary Support Center to successfully meet the demand for production, storage and efficiencies for all segments of Yale Hospitality
Develops continuous initiatives to strengthen Yale Hospitality retail and catering brand identity and equity
Stays abreast of industry trends in order to offer best in class services and increase nontraditional revenue
Monitors and manages budgeted revenue and costs for Auxiliary, Catering and Culinary Support Center
Approves food, beverage, equipment, maintenance, contract services, and other operational expenditures. Ensures that appropriate inventory par levels are established and maintained
Establishes and approves creation of SOPs for unit managers and catering event managers. Meets regularly in formal and/or informal settings to ensure understanding and compliance with SOPs
Conducts frequent inspections of all units to ensure quality, consistency and compliance with SOPs, including ensuring that safe food handling and HACCP guidelines are followed
Establishes and monitors policies and procedures for inventory control, loss prevention, safety and security
Develops, establishes and monitors emergency management policies and procedures, in conjunction with Yale Hospitality and university leadership teams
Ensures compliance with all state and local laws, especially in conjunction with the service of alcoholic beverages
Initiates and manages recruiting, interviewing, hiring and training process with guidance and support of university HR department. Works with unit managers to ensure that all units are appropriately staffed on an ongoing basis
Cooperates and communicates effectively with university HR regarding all employee matters, including performance reviews, coaching and discipline of managers. Maintains records of disciplinary actions in accordance with university and union policy and procedures
Responds to and resolves complaints and inter‐departmental issues, to foster a positive working environment and teamwork. Promotes cooperation and communication among dining departments and other university schools and departments
Communicates catering, retail and graduate dining needs and priorities to senior leadership team. Keeps Associate Vice President informed of relevant issues and matters requiring the attention of Yale Hospitality and/or university leadership
Provide oversight to exempt and non-exempt employees
Performs other duties and tasks as required to support the overall mission of the department

180

Dining Hall Supervisor / Catering Resume Examples & Samples

Ability to provide oral and written instructions in a precise and understandable manner
Ability to maintain accurate records and makes reports
Ability to give oral and written instructions in a precise and understandable manner

181

Catering & Convention Services Coordinator Resume Examples & Samples

To develop a good knowledge of Delphi FDC and adhere to Omni standards in order to be able to assist the team
Answer all incoming calls in a friendly and efficient manner
Ensures that all filing systems are maintained
Answer questions concerning bookings for employees of other departments
File daily correspondence for the team
Assist the Groups & Events Team in any administrative tasks where possible including but not limited to creation of proposals, contracts, BEOs, Group Resumes, and any preparation of reports
Complete distribution as per hotels standards every day and share this with the operational departments
Communicate changes to all operational departments to allow for accurate staffing
Detail all in-house events and meetings
Assist with rooming lists, client booking websites
Administrative tasks to keep collateral up to date
Effectively manage time ensuring the completion of all pre-set tasks on a daily basis
Develop and maintain close working relationship with operational departments
Take part in special projects as directed by the Director of Catering

182

Catering Events Manager Resume Examples & Samples

Focus on a consistently execute up-selling approach
Meet with clients to work out the details of their functions
Entertain prospective clients and give tours of event space, outlets and guest rooms
Participate as team player with other key hotel members. Professionally represent the hotel in community and industry organizations and events
Must be self-motivated and able to work with minimal supervision Must possess leadership skills

183

Catering Assisatant Royal Infirmary Edinburgh Resume Examples & Samples

To work within established catering routines using own initiative as appropriate in the provision of the Cook Freeze Catering Service to patients and the use of raw ingredients
(Pick/pack area)
Reading of patients menu cards including collection from wards when required
Use of dishwasher within the regeneration kitchen
Ensure Regeneration Kitchens are adequately stocked and records of requisitions are completed
Minimising food waste wherever possible
Taking and recording of food temperatures and seeking further instruction where these are outside of critical limits
Cleaning and wash up of all equipment, machinery, crockery and cutlery associated with the service topping up of all cleaning materials in work area as required
Reporting faulty equipment and hazards via the helpdesk
Ensure that a high standard of personal grooming is maintained including wearing the required uniform and PPE provided

184

Catering Event Manager Resume Examples & Samples

Ability to manage a diverse team of staff and
Contingent labor, holding them to deadlines and the
Highest quality output
Demonstrated experience with financial management
Of complex event budgets requiring excellent
Extreme attention to detail and deadlines; ability to
Prioritize and manage complex workflows
Excellent communication, time management, and
Customer service skills. Must be well organized and
Detailed oriented
Ability to accomplish goals working through formal
And informal channels, with diplomacy and
Tactfulness
Demonstrated high level of confidence in making
Strategic decisions, good judgment, and innovative
And creative problem solving skills
Valid Non-Commercial Class California Driver’s

185

Senior Director of Catering & Events Resume Examples & Samples

Introduces ideas to property leadership team to enable property to remain competitive
Works directly with major groups when high profile and financial impact will be significant (limited instances)
Develops regional working relationships with outside vendors and establishes prices and service agreements to enhance the regional event experience and to increase additional revenue opportunities for all properties

186

Catering Asstant x Pinderfields Hospital Resume Examples & Samples

Serving staff meals in an appetising and attractive manner that complies with the Company’s portion control guidance
To be involved in the general cleaning following the appropriate cleaning schedules including general cleaning duties including stacking dishwasher, use of electrical floor scrubber, damp dusting service areas and cleaning of all catering equipment
Complies with Company/Trust and legislative Health and Safety regulations

187

Catering Event Manager Resume Examples & Samples

Communicates clearly and directly with clients, in a positive manner, to coordinate all group activities and needs
Supervises the food and beverage services of banquet functions, including set-up, service, and breakdown with impeccable attention to detail
Finalizes all details of catering functions, upselling menus whenever possible. Serves as guest contact during event
Coordinating and executing wedding rehearsals and ceremonies
Maintain complete knowledge of service requirements for each scheduled function
Ensures billing is correct
Holds periodic meetings with Banquet staff to review past and future performance of service, quality, and general information concerning guest and employee relations, and upcoming daily functions
Conduct pre-function meeting with Servers and review all information pertinent to set-up and service of group. Assign side work to Servers in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift
Post event customer follow up
Check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, as well as updating group reservations agents with any changes, managing and coordinating cut-off dates and special requests
Food knowledge to assist in preparing creative menu offerings from banquet menu guide utilizing skills to up-sell menu selections and beverage options
Pairing of food and wine skills
Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment

188

Catering Events Manager Resume Examples & Samples

Circulates through each Banquet function to ensure guest satisfaction. Sincerely seeks guest comments and quickly and willingly handles any requests or complaints
Detail and prepare all catering event orders, function sheets and resumes. Assures that appropriate departments receive any changes
Checks banquet rooms, service, proper set up, and sufficient supplies and equipment
Creating diagrams, detailing audio-visual requirements arranging and executing VIP amenities
Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business, in conjunction with The Banquet Manager
Participate in site visits as well as planning and tasting meetings
Review sales contracts as well as other important information, i.e., room block, cutoff date, special concessions and attrition clauses and validate with client via turnover letter
2 – 3 years of Catering Event Catering experience in a luxury hotel or comparable environment is highly preferred
Strong experience with catering events to include weddings, Bar/Bat Mitzvahs, reunions, fundraisers, etc
Impeccable attention to details with Aesthetic/Creative/Artistic eye
Ability to communicate clearly and directly with guests using a positive, clear speaking voice
High Energy and passionate about events, design and food and beverage
Working knowledge of MS Word, Excel and DELPHI preferred

189

Catering & Events Services Resume Examples & Samples

Provide direction and supervision to departments to ensure successful execution of meetings and/or events
Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner
Prepare reports, correspondence and analysis related to group activity

190

Catering / Events Manager Resume Examples & Samples

Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication. Conduct hotel site inspections, entertain both in house and off property, and maintain thorough follow up methods
Achieve weekly and monthly solicitation goals
Represent hotel at trade shows, wedding fairs, civic/business functions, industry-related associations, reservation centers, and other events to promote the hotel and/or the city
Prepare and present proposals and contracts both written and verbal in a prompt, accurate, profitable, pleasant and professional manner
Assist Events Manager with detailing of short-turnaround meetings and events
Attend meetings including, but not limited to, pre-convention, business review, departmental and weekly staff meetings

191

CSI Overseer General Industries Catering Resume Examples & Samples

Hold the qualification to undertake the role, Food Processing (Dairy Specific) or Industry equivalent (Cert III minimum)
Hold Pasteurisation certificate
Minimum 3 years post trade experience
Senior First Aid Certificate (HLTFA301B and HLTCPR201A) OR be willing to obtain prior to taking up an offer of employment
Current drivers licence and have a willingness/ability to drive within NSW
Covering letter, maximum two pages
Up-to-date resume of no more than five pages which clearly details your skills, experience and qualifications relevant to this role with email addresses for two nominated referees; one of whom must be a current supervisor
Copies of qualifications and academic transcripts. Originals must be presented at interview. Overseas qualifications must be accompanied with relevant statement of Australian equivalent

192

Catering Associate Resume Examples & Samples

Interprets and explains nutrition services policies, procedures and philosophies to patients/families. Directs questions to appropriate resources as requested. Assists patients/families in navigating the room service program
Explains menu choices to patients. Assists patient with meal selections based on their prescribed therapeutic diet. Completes meal selection and report generation. Discusses nourishments with patients integrating their preferences when possible
Assists with investigations of food service problems and/or concerns that arise. Assists with problem resolution including follow up with patient and family
Visits patients as they progress through the hospital. Reports need for immediate service recovery to supervisor who monitors customer service and patient satisfaction
Under general supervision and according to established policies and procedures, performs duties related to the preparation, delivery and all aspects of direct meal service to patients, staff and guests. These may include but are not limited to taking inventory and maintaining records, stocking food and supplies, food preparation, setup and service, transport of food and supplies, cleaning and sanitizing all equipment and work areas
Prepare, deliver, collect, review daily patients' menus to ensure selections are in accordance with patients' prescribed diets
May interact with Nursing staff to ensure patients' diet prescriptions are accurate, patients' food needs are met, and patient diet records are maintained. Assists Dietitian with monitoring patients who are NPO, or on liquid diets, or on calorie count orders
Exhibits friendly, caring attitude when introducing patients to the "Catering to You" program, taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays
Regularly uses reading skills to read and accurately interpret documents such as safety rules, operating and maintenance instructions and procedures manuals. Uses writing skills to write accurate reports and correspondence. Uses English language, listening, speaking and communication skills to effectively present information in one-on-one and small group situations with patients, their families and associates. Consistently demonstrates ability to follow verbal and written instructions
Regularly and accurately uses mathematic computations to add, subtract, divide in all units of measure using whole numbers, common fractions and decimals; computes portion and service guidelines for modified diets; applies knowledge of weights and measures. Accurately counts inventory and reliably identifies discrepancies in received versus ordered stock
Demonstrates discretion and ability to apply common sense understanding to reliably carry out verbal and written instructions. Ability to deal effectively with problems involving variables in routine situations
The above is intended to describe the general nature and level of work performed by people assigned to this classification; it is not to be construed as an exhaustive statement of duties, responsibilities or qualifications for people so classified, and it is not intended to limit or modify in any way, the right of any supervisor to assign, direct and control the work of employees under his/her supervision

193

Catering Associate Resume Examples & Samples

High School Graduate or GED and two years service experience
Maintains positive and friendly manner during peak service times with focus on timeliness, accuracy and Service Excellence
Complete Catering to You Training modules and pass competency test
Desired
Food Handling Certification Health Department - City of Chicago

194

Supervisor Catering Service Resume Examples & Samples

Supervise and expedite catering operations including such duties as coordinating staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity
Supervise delivery fleet and all on/off campus deliveries and events to meet / exceed the client's expectations
Understand all safety regulations of your operation including required Personal Protective Equipment (PPE)

195

Catering & Event Manager Resume Examples & Samples

Manage bookings maximizing the sales of on and off premise events
Manage short-term group sales as assigned digging deeper into their needs and offering more competitive pricing to attract new business
Work as daily “Catering Inquiry Manager,” handling on- and off-premise local social and business catering opportunities
Perform telemarketing for new business to the local market as directed by the DOS
Implement referral plans with local venues to create preferred caterer status where applicable and increase local social business and proposal opportunities
Using the marketing plan, solicit Holiday parties and maximize their sales
Assist in the development of collateral materials to introduce new products, menus and services
Generate and disseminate Banquet Event Orders and resumes in a timely fashion
Solicit, evaluate, sell and confirm business to exceed food and beverage scheduled quota
Perform site inspections of various competitors to stay familiar with our competition and know how to sell against them
Sell amenities and gifts to groups utilizing In-room Dining and the Linden Spa
Work directly with clients to lend guidance in selecting menus, determining appropriate set, décor, transportation, companion tours and activities, Golf, nautical activities and all other revenue centers
Report to and apprise the department Director of results against planned objectives
Coordinate with all other hotel departments the activities related to the booked business to ensure customer satisfaction and profitability
Contact customers and attends booked functions to promote good will and foster potential additional business
Attend local meetings and events as the hotel’s representative to promote new bookings and awareness of St. Michaels capabilities
Maintain knowledge of hotel features/services, outlets, hours of operation, etc
Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed
Be an ambassador of the hotel and the company at all times, in and outside of the work place
Support Leading Quality Assurance; strive to continuously improve
Ensure by example that the Belmond Hotels philosophy is known
Observe standards for the department in image, appearance, and grooming; properly represent the company and the profession to outside organizations and the community
Be knowledgeable of, implement, communicate, and comply with policies of Belmond Hotels, Inn at Perry Cabin and its Hotel Human Resources Department
Maintain confidentiality and security of all guest and general hotel information

196

Catering Deliver & Set-up Resume Examples & Samples

This position is a set up and delivery driver for catered events and also to deliver products to the outside on campus venues daily. It requires planning out each day to see where things are need, and to get them there on a timely basis
Must pass Middlebury College Driver License test
Able to work cooperatively with others and accept directions from supervisors

197

Executive Dining Catering & Premium Services Server Resume Examples & Samples

Professional, Punctual, Organized, Shows Initiative, Efficient
Can work well with others and/or by themselves "Self Motivated"
Checks with Manager for assignments
Assists with all Catering events: Pulling, Set Ups, Attending, Cleaning
Must have verbal and nonverbal communication skills
Speil menus to guests, Clears and re-sets tables constantly
Maintains cleanliness of sserver area, boards, and tables at all times
Must be T.E.A.M.s certified and follow all rules and guidelines set forth for ensuring responsible beverage service
Performs all other duties as assigned by management
Must be of legal age to serve alcohol

198

Catering Operations Planning & Standards Manager Resume Examples & Samples

Engage with all concerned teams that the integrity of Cathay Pacific and Cathay Dragon cabin safety policies and procedures in respect to in-flight catering concepts are maintained at all times
Fully support ISD quality and safety outcomes including implementation and monitoring of the relevant safety and quality activities and processes to ensure ongoing compliance with all regulatory requirements, organizational standards and approved procedures
Oversee equipment development, procurement, implementation and replenishment. Invoices validation
Control and oversee equipment, logistics, linen and laundry budget
Formulate strategy, policy, and procedures in equipment provisioning
Liaise with Commercial Store on warehousing space monitoring and inventory control
Manage inventory, logistics (including amenities and wine) and equipment-related projects and re-engineering initiatives
Oversees day-to-day operations from caterers and disruption monitoring activities to ensure catering supplies in the events of any flight change or service disruptions
Manage and control all galley packing details to ensure inflight services can be carried out smoothly
Assist and support new caterer start up or change over
Contingency planning and support for ad hoc disruption
Lead, plan and coordinate with Customer Experience – F&B and Service Design team on equipment related projects
Lead, plan or engage in operations related projects, eg., Ground Time Optimisation(GTO)
Lead and plan galley packing projects
Review and answer crew feedback, pax feedback, management enquiries
Issue notices to relevant parties such as Cathay Pacific/Cathay Dragon Cabin Crew News Letter (CCNL), Notice to Business Partner (NTBP), Cathay Dragon crew notices when required
Update manuals such as Catering Operating Manual (COM), Policies & Procedure Manual (PPM), Service Equipment Manual (SEM) when required
Plan to align Cathay Pacific and Cathay Dragon equipment, galley packing and operation standards

199

Field Catering & Marketing Manager Resume Examples & Samples

Participate in identifying, developing, and evaluating marketing strategy, based on knowledge of SSP objectives, and marketing trends and opportunities
Oversee and implement all sales generating initiatives
Develop promotional material for all T4 restaurants and assist Client and Operational teams advertising and marketing
Manage the roll-out of Corporate national, regional and local marketing initiatives
Gather, track and analyze results of marketing initiatives
Participate in Marketing Champion program
Create airport annual restaurant marketing calendar
Assist in the opening of new store locations coordinating menu boards, hand held menus, shelf talkers and other signage as needed
Manage price sweeps for T4 restaurants, ensuring that incoming price changes and menu changes from units are correct and final before turning over to graphic designer
Flexible to support and assist with other business projects and needs
Understand and communicate meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to each function room set-up
Conduct pre-conference meetings with clients and pertinent departments
Prepare all contracts, BEOS, event menus, signage and payment details
Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within the contracted acceptable time frame
Bachelor’s Degree in Marketing, Business or related degree preferred. Experience could be substituted for education
3+ years’ experience in marketing and catering in corporate dining, hotels, restaurants or other hospitality environments highly desired
Experience with promoting and organizing catering events
Experience with restaurant, hospitality and/or foodservice operations
Knowledge of principles and methods for showing, promoting, and selling food and/or beverage products or services
Experience in marketing strategy, tactics, product demonstration, sales techniques, and sales control systems
Proficient with MS products, social media sites, POS, inventory systems, Knowledge of Adobe Creative Suite a plus

200

Director of Sales & Catering Resume Examples & Samples

Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation
Take initiative to develop new strategies and uncover new markets to generate sales
Excels at proactive selling
Effectively manages and develops relationships with key internal and external stakeholders and customers
Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals
Closes the best opportunities for each hotel based on market conditions and specific hotel needs
Understands the overall market in which they sell - competitors’ strengths and weaknesses, economic trends, supply and demand, etc
Aggressive negotiating skills and creative selling abilities to close on business
Ensures a high level of customer satisfaction
5+ years successful experience in proactive sales & catering
Ability to effectively close business
Previous Hilton experience a plus
Be comfortable working in a team selling environment
Proven experience in maintaining and building relationships with existing accounts, while aggressively developing new business
Strong communication skills, both written and verbal

201

Mgr-catering Resume Examples & Samples

Oversee execution of catering events, including ensuring appropriate room set-up, managing the timelines of the event and supervision of the staff, and managing the budget for the event
Handle guest relations and monitor adherence to quality assurance standards
Greet guests at functions, up-sell to guests, handle client/customer concerns, follow-up with guests after events
Minimum of three (3) years catering management experience in a high volume restaurant or hotel environment required
Experience in food preparation, inventory and cost control, scheduling and purchasing
Excellent customer service orientation, communication and organizational skills
Bachelor's degree in Hospitality Management or related preferred
Ability to work event hours including some holidays, weekends and evenings

202

Senior Catering & Event Manager Resume Examples & Samples

Negotiates pricing and terms and conditions of products, labor and services not specifically articulated in master agreement covering the event. Possesses authority to negotiate terms and pricing of service agreements with companies and organizations affiliated with group business as well as vendor partner agreements. Directs customer services via site visits, board meetings, menu testing, and planning meetings for definite and potential groups. Responsible for representing the hotel to customers in the role of executing negotiated group sales agreements including but not limited to room blocks, food and beverage, exhibits and associated products and services
Directs customer relationships in a proactive manner relative to payment structure, room block management, food and beverage, public room rental and exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process. Analyzes customers service and product needs and financial issues of in-house groups; authorizes appropriate resolution of customers concerns while maintaining profitability. Ensures guest room, meeting and event logistics are planned, communicated to and executed by respective departments and team members
Prepares reports, correspondence and analysis relative to group activity i.e., activity checklist, call reports, forecast evaluations, menu proposals, written customer correspondence, banquet event orders resume, post event report and internal memos or communications
Participates in internal and external meetings as determined by the Director of Events i.e., forecast, menu review, department, citywide pre-cons, operational department pre shifts etc. Participates in internal and external training and industry events; i.e., Customer Focused Events, Front Line Leadership, CPR, ACOM Institute etc. Participates in development and measurement of personal and team goals and action plans
Guides and trains Event Managers, Event Service Managers and administrative support

203

WKU Catering Resume Examples & Samples

Responsible for opening & closing the building according to the expectations of the management team
Oversee setting up and breaking down of events
Responsible for cash handling
Must have high level knowledge of catering operating procedures and ability to train the staff to effectively service the customer
Ensure staff accurately completes temperature logs and other logs necessary to the catering department
Delegates tasks to employees as necessary and follows up
Responsible for making sure staff properly disposes of waste
Handle and customer complaints with assistance from the manager on duty while maintaining a positive attitude and smile
Assist managers with administrative tasks, such as scheduling, ordering, and inventory responsibilities
Ensure each event has the equipment and supplies needed to serve the customers
Ensure uniform compliance of staff members
Maintain a safe work environment by enforcing all safety standards and assisting with STEP Observations
Understand the proper use and storage of chemicals used in the location. Be familiar with the Chemical MSDS book and its contents
Report all injuries immediately to you manager/supervisor
Prepare banquet rooms for functions
Display excellent customer service and maintain a well groomed, neat appearance
Load and unload event equipment and food into catering vehicles, following all truck safety procedures
Cross train and work in other dining locations as needed

204

WKU Catering Resume Examples & Samples

Prepare banquet room for the function, properly set tables
Display food and beverage in accordance with catering protocol
Load and unload event equipment into catering vehicles, following all truck safety proceedures
Clean all function areas upon completion
Perform opening & closing sidework as needed
Display excellent customer service
Adhere to the uniform policy as set by FSD, maintain a well-groomed, neat appearance

205

Catering / Events Coordinator Resume Examples & Samples

Coordinates the overall efficiency of dining room catered operations
Coordinates all dining room staff, utility staff, captains and teamleaders including training
Coordinates functions within budgetary perimeters
Ensures that all services and programs are in compliance with federal, state and/or local laws and statutes
Maintains the Erickson Living philosophy and "Vision" statement
Assists Manager with planning, coordinating and booking all functions and events at the Community
Performs any duty requested by Management to ensure the effective and efficient operation of the Community

206

Assistant F&B Manager, Dnata Catering Jordan Resume Examples & Samples

Assist in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverage, and labor costs
Identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for guests at a good value
To ensure all credit and financial transactions are handled in a secure manner
To ensure that profit margins are maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis, menu costing and cash checks
To ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis
To ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed and properly stocked according to anticipated business volume. Notify Maintenace Dept. immediately of any maintenance and repair needs
To establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction
To ensure the prompt and efficient service of all meals, snacks, functions and beverages to the required standards
To manage local food and beverage marketing programs for the outlets: participate in and maintain system-wide food and beverage marketing programs and promotions. Monitor local competitors and industry trends. Review and approve menu design and concepts with the Executive Chef
To be fully conversant with all statutory requirements regarding a food and beverage operation that all licenses, including special licenses, are timorously applied for and that the conditions affecting the issues of licenses are not jeopardized
Assist in the management of relationships with AIG and other stakeholders at Queen Alia International Airport to secure permits and permissions for activities within the F&B outlets
Collaborate with other F&B managers in dnata Catering to share knowledge and develop dnata Catering’s F&B portfolio
Research and coordinate with leading international F&B brands and concepts to determine commercial feasibility of operating in Queen Alia International Airport
Responsible for ensuring full compliance with the Occupational Health and Safety Procedures
To manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance
To ensure that waiters are always correctly and smartly dressed, that they offer professional and courteous service to their customers
To ensure that barmen are well trained, correctly and smartly dressed and serve their customers in a professional and friendly manner
Degree in Hospitality Management or equivalent professional qualification
Minimum of 5 years management experience in a senior food and beverage role
Experience with preparing business cases to determine commercial feasibility
Knowledge of ISO 9001, 14000, 22000 and HACCP System
Fluent in English and Arabic

207

Catering Event Manager Resume Examples & Samples

Contributes to the efficient operation of business unit by partnering with Director of Operations/Catering department, Culinary Department; monitors and ensures all aspects of operations are completed in an efficient and effective manner by staff
Coordinate Vendor assistance for the client(s) for any AV, Decoration needs
Bachelors degree and/or appropriate combination of education and work experience to facilitate on-the-job effectiveness
4 years of previous Banquet Management experience in a large-scale hotel or high-quality convention center

208

Banquet / Catering Operations Manager Resume Examples & Samples

Manages, oversees, and coordinates the food set-up and service catering operations within R&HS Hospitality Services to ensure the highest quality service to guests
Monitors quality and portion control of all food & beverage items for catering events
Oversees all catering staff in catering set-ups, food & beverage service, and proper service techniques
Manages catering event activities with the Executive Chef to ensure event goes smoothly
Assists Executive Chef with development of appropriate menus for catering events in order to meet guest needs
Interviews, hires, trains, schedules, and evaluates catering staff
Develops and implements training programs for catering staff
Manages catering supply, equipment, and labor costs
Assists with planning long-range activities and goals for catering units within R&HS Hospitality Services
Oversees the preparation of bills for all catered events

209

Coord Catering Resume Examples & Samples

Promote team work and quality service through daily communication and coordination with other departments. Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling
Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients
Perform administrative duties such as typing proposals, letters, contracts, etc. Collect data, update data-bases, and complete departmental monthly reports
Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate sales staff, handling of mail, faxes, etc.)

210

Catering & Events Manager Resume Examples & Samples

Solid compilation of all pertinent information leading to clear and concise agendas, group resumes, and event orders
Responsible for the successful outcome and supervision of all assigned Wedding/Group programs from date of booking to departure, including meeting requirements, guestroom requirements, food & beverage requirements, audio-visual, accounting, etc
Review, coordinate, and manage all Wedding bookings as assigned by the Director of Catering by communicating between the client and the hotel throughout the preplanning and execution phases
Communicate all details of assigned groups to all departments in a professional, thorough and timely manner by effectively using Group Resumes, Banquet Event Orders and internal correspondence
Manage and execute the terms of the contract for the program as outlined by the Sales Manager and/or Fairmont Hotels & Resorts standards to ensure all contractual terms agreed upon are carried out and to maximize function space for highest profitability for the hotel
Monitor and manage guest room pick up and wash according to history, actual and contractual agreements for assigned events/groups to ensure a more accurate forecast
Develop and execute comprehensive market-related quarterly and annual Action Plans to drive revenues, with guidance of Director of Catering
Facilitate comprehensive pre-event meetings with clients and key hotel staff
Work closely with the client and hotel departments throughout the duration of the event by being available to assist the client and hotel departments at the appropriate times
Establish good business and social relationships with the key industry suppliers and vendors, and participate in activities related to public relations to further increase sales leads for the hotel
Maintain a high level of service standards as outlined by Fairmont Hotels & Resorts standards, and measured by JD Powers and Associates
Attend weekly/monthly departmental communication meetings, also sales

211

WKU Catering Resume Examples & Samples

Maintain a solid positive working partnership with Operations & Culinary Team; ensure high standards of service and presentation
Assist with booking of events, selecting and costing menu items, & pricing as needed
Work closely with both the Chef and Client to provide new creative menus and food and beverage presentations, ensuring F&B competitive pricing and product
Develop & be accountable for a safety culture that creates a work environment where no one gets hurt
Ensure that all Higher Education catering brand standards and initiatives are constantly achieved
Participate in team meetings, interface with vendors and key service users within client organization
Strong problem solving and analytical skills
2 - 3 years work experience in food service

212

Director of Catering Operations Resume Examples & Samples

B.A. or B.S. in Food Service Management, Culinary Arts, Nutrition, Business, or combination of equivalent experience. ”CMP” Preferred Five years operational experience in catering /banquet management and sales at the management level. Experience in a higher education setting. Able to legally work in the United States.Competencies include
Drive for Excellence
Innovation
Catering and Hospitality Business and Industry Knowledge
Strategic Planning & Leadership
Operational Management
Fiscal Stewardship
Customer Satisfaction and Communication
Human Resource Management & Development
Working with Diverse Constituencies
Sustainability
Technology
Experience with a collective bargained-for workforce Merchandising/ Marketing experience Fluent in other languages

213

Catering Associate Resume Examples & Samples

Performs a variety of tasks so that the patient receives the correct tray, at the correct time and temperature
Performs tasks involved in maintaining a clean work environment
Organizes time, supplies, and equipment efficiently and effectively
Removes trash and performs general cleaning of surfaces, food lines, dishes and any other area needed
Stocks condiments, beverages, coolers, disposables and anything as else needed and properly stores it all
Adheres to CTY performance and service standards
Documents all NOW trays, supplements, nourishments and food items provided to patients
Provides excellence in customer service through courteous and timely delivery following specific diet orders prescribed to each patient by the doctor
Handles hot pans of food
Insures proper rotation of stock
Adheres to temperature and sanitation standards
Follows sanitary and safe work procedures in performing tasks
Participates in continuous quality improvement activities and teams
Participates in supporting the organization’s vision, mission and values and adheres to DeKalb Medical Standards of Behavior
Performs other duties as assigned to meet the goals and objectives of DeKalb Medical
High school diploma or vocational training in food service
Minimum of 1 year of institutional food service experience
Demonstrates required competencies
Must be able to read menus and recipes for putting together trays or special beverages
Must be able to learn some basic knowledge of special diets
Must be able to operate food service equipment such as, the dish-machine, coffee and tea urns, toaster, microwave and blender
Must be mentally and physically quick in order to handle demands during mealtimes
Ability to use equipment used in café for food preparation
Subject to physical strain due to lifting, pushing, pulling or carrying equipment and supplies
Must be able to transport food carts 6/10 of a mile 2 times a day
Must be able to walk or stand 95% of day
Must be able to communicate effectively by speaking clearly and distinctly in English
Skill and ability to effectively manage multiple tasks and priorities within a fast paced environment
Skill and ability to take direction and complete assigned tasks

214

Director Of Catering & Special Events Resume Examples & Samples

Monthly Pace reports
Generate leads for new business
Send menus, proposals, beo’s and contracts to clients
Responsible that all contracts are signed and money received
Coordinate the food and beverage needs booked by sales department
Attend daily BEO meetings
Maintain competitive information on pricing, menus and contractual stipulations within Los Angeles
Compile database of repeat business and solicit that business
Assist Director of Marketing in implementing special promotions

215

Catering Expert Resume Examples & Samples

To develop the Host Country Catering strategy taking into account the Local Organising Committee/FIFA Catering operations impact
To plan, direct, control and deliver Catering services for all customer groups in non-official sites
To develop tendering strategies and manage procurement of services as required
To provide a selection of food and beverage operational products that takes into account sustainability
To provide an efficient, consistent and friendly service at all levels
To develop in collaboration with Medical the food hygiene plans and guidelines
To recruit and train of catering workforce

216

Administrative Assistant, Catering Operations Resume Examples & Samples

Prepare agendas and schedules
Organize meetings, conferences, teleconferences and travel
Compose weekly activity report from data provided by managers
Prepare presentations for Quarterly Managers’ Meeting and Yearly Planning Conference
Assist with organizing special events to include bi-monthly meetings and employee appreciation functions
Provide primary support with issue/need assessment to manage scheduled and unscheduled visitors and co-workers as required with their interaction with the General Manager
Ensure all administrative related/required needs are met to maximize the time and effectiveness for internal customers
Work independently and self-directed within all areas of responsibilities to include special, non-recurring and ongoing projects
Work collaboratively with Human Resources and Finance team with support needs to/from the General Manager
Must have an "advanced" knowledge of the following Microsoft applications: Word, Excel, Outlook, and Power Point
A minimum of three (3) years in office administrative role required

217

Catering Bartender Resume Examples & Samples

Computer skills required
High School Diploma required
Relevant training certificate

218

Director of Events & Catering Resume Examples & Samples

Directs event management team in the execution of negotiated group sales agreements. This includes directing all aspects of professional team development including recruitment, training, recognition, sucession planning, coaching/counseling , performance evaluation, goal setting, incentive plan
Maintains an annual account load of 6-25 groups varing in size and complexity
Helps provide strategic direction for the hotel by participates on committees and in meetings, including, but not limited to Department Head, Executive Committee, Revenue Management, Group Pick Up, Food and Beverage, Statement, Quality, Pre and Post Convention Meetings. May also participate in operating department, CVB and sales meetings
Directs daily department operations, customer conflict resolution, interaction with National Sales, Sales Technology Support, generation of corporate and hotel level reports, business and market plan development and implementation, annual and monthly forecast and budget
Travels periodically for the purpose of professional development; customer or industry events; evaluation of revenue and logistics of future meetings; support of Own the Group Market initiatives ie: multi-year; internal committee participation; annual conference with discipline
Highly developed leadership qualities and skilled in the management of meetings and events as it relates to personnel, budget, forecasting, inter-departmental liaison and communication
Knowledge of local police and fire regulations relating to usage of surface streets and internal function space/public areas
Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines
Ability to operate independently and with a high degree of autonomy requiring excellent time management skills and self-motivation
Hotel product and industry knowledge, i.e., staffing, operations, safety, security, union rules, structural, terminology, fire, police and health codes, hotel policies, city ordinances
Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Access, Outlook, Delphi (or in house sales system), Market Vision, OnQ, InFocus Internet and Intranet and Optimum Settings (or in house CAD program)
Ability to read, write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials

219

Sales & Catering Intern Resume Examples & Samples

Politely and professionally answer the telephone and greets clients
Input all information in Opera Sales & Catering system (ie: account, booking, contact, blocking space and rooms)
Be able to handle rooming list, individual reservations requests/changes, welcome letters, VIP requests, rate loading and “Banquet Event Order” changes
Assist with Marketing and Public relations requests
Follow all Sales, Conference Services and Catering “Standard Operating Procedures”
Maintain an organized professional-looking office environment
Maintain an accurate and easy-to-use filing system for storing sales documents
Create and distribute reports necessary for the department
Develop professional sales presentation materials, with guidance and utilizing available resources
Respond to inquiries - inbound phone, written, advertising, tradeshows
Conceptualize, draft and send well-constructed and professional correspondence and proposals
Host property tours, familiarizing customers and potential customers with property features, products and services
Maintain positive inner-hotel relationships with all hotel departments to expedite efficient
High School Diploma required; Bachelor’s Degree preferred
At least 1 year previous sales experience required
Must have experience at a similar size and quality hotel
Maintains a professional image at all times through appearance and dress
Prompt and reliable, strong organizational and time management skills, ability to meet deadlines,
Must have appropriate professional attitude and appearance
Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Opera Sales & Catering

220

Catering Services Coordinator Resume Examples & Samples

Place all catering orders
Daily Creation of Catering Grid
Orders and Confirm all catering orders daily
Coordinates any additional staffing needs
Works directly with clients on menu customization
Handle any pricing or receipts assistance
Manages Catertrax Site and Any Changes Needed
Works with Kitchen supervisor to ensure all safety and sanitation expectations are being met
Creates custom Greenhouse menus as needed (weekly)
Managed Champagne Inventory for Greenhouse (daily)
Assist meeting coordinators as needed with booking meeting space and answering phones for conference center

221

Team Leader Catering Legacy Village Giant Eagle Resume Examples & Samples

The Catering Team Leader will spend time in the operations assuring provided systems and tools are being executed at a high level on a consistent basis
They will insure that communications from the sales team are being performed and executed at a high level
They will foster and reinforce the core values of the catering brand excellence
They will insure proper food safety programs are being followed
They will foster a customer service philosophy that includes accuracy, timeliness and the practice of exceeding the costumer¿s expectations
They will monitor and insure financial performance goals are met
They will take lead in conducting high profile catered events
They will take lead in planning and preforming the expansion of the catering department

222

Team Leader, Catering Solon Market District Resume Examples & Samples

Enable unparalleled guest service by leading the Catering team by example, constantly striving to delight and surprise our guests, vendors, and stakeholders
Confidently lead the Catering team during high-profile events, and ensure that orders for all events are completed and fulfilled accurately and ahead of schedule
Establish an ongoing communication plan with the Catering team, ensuring that all Team Members are informed and prepared to put their best food forward!
Make innovative plans and suggestions to improve our business plans, and know that collaboration across all levels of the company and store will make those ideas come to life
Nurture an environment of inclusion and diversity, keeping in mind that each Team Member has a voice
Drive sales and profitability by creating partnerships with local businesses, making Market District their primary caterer for corporate events and meetings

223

Attendant, Catering Uncg Catering Fall Resume Examples & Samples

Arranges buffet tables with food, beverage and service items according to standards
Ensures guests receive friendly, courteous service at all times
Valid driver's license may be required; must possess or able to obtain a valid food handler's permit and/or alcohol servers' permit where required by state law

224

Asst, Catering Openings Resume Examples & Samples

Answers telephone and directs calls accordingly
Communicates effectively with customers, coworkers and management
Maintains office supply inventory; orders supplies as needed

225

Sales / Catering Admin Assist Resume Examples & Samples

Provide full administrative support for Sales offices
Liaison between National Sales office and field sales offices
Manage and keep current all sales information to include sales roster, Extranet sales related items, STARS lead referral program
Compilation and distribution of all leads from sales events and trade shows

226

Director Of Catering & Events Resume Examples & Samples

Act in accordance with the standards; conform to the policies and procedures
Promote and practice Raffles Hotels & Resorts values of teamwork, respect, integrity, Accountability and Excellence
Work effectively with all departments to ensure 100% guest satisfaction
To closely monitor the competition and ensure that the department has a complete understanding of each hotel’s products, especially conference facilities
Establish good business and social relationships with the industry and participate in activities related to public relations in order to further increase sales leads for department as well as Hotel
To ensure maximum employee satisfaction
Monitor revenue and costs of the department and assist in developing strategies to maximize profits and minimize costs
Liaise with Director of Revenue Management to develop pricing strategies and peak season procedures. Ensure that these are reflected in the monthly group parameters
Develop, implement and enforce function space yield management guidelines
Responsible to handle a designated market for which he/she will have targets to achieve in groups corporate room nights. Making sure the Team has the proper tool to achieve the corporate group’s room night’s goals/ Exceed
Responsible for maximizing the catering revenue and making sure the Catering team goal is achieved or exceeded
Solicit, negotiate, and book new and repeat business through various efforts (prospect calls, personal sales calls, referrals, site inspection etc.) to maximize revenues
Responsible for organization and supervision of assigned conventions and conferences
To ensure Opera Sales & Catering standards are met. Utilize Opera Sales & Catering System to track, solicit, book, and follow -up accounts. Maintain accurate, legible records, to provide group/events history, ensure future and current quality service and enhance future prospects
Prepare weekly, monthly, quarterly and annual reports as required
To coordinate trainings to Conference Services & Catering Team for best carrying out their responsibilities and duties
Post conference follow up to address strengths and weaknesses of the event whilst soliciting return business
Facilitate on-going support to obtain customer feedback through JD Power Scores
Develop new services and improved procedures to increase the number and quality of offerings made available to meeting planners
Continual review and analysis of Conference Services & Catering guidelines, core standards, procedures and policies
To participate or be represented in the following meetings: Daily Briefing , Leaders meeting, Food and Beverage, Forecasting, Budget, Pre/Post-Convention as well as any other meetings within the hotel that affect/are affected by the Conference Services & Catering operating areas
Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations. Actively participate in prescribed sales training
Coordinate and financially manage sales trips, including reports or activity pertaining to the specific market
Minimum a Bachelor Degree, Business School and/or Hotel School Diploma preferred
Minimum five year experience in Catering, exposure to Banquet operation is a plus
Minimum three years’ experience in a luxury Hotel environment
Strong leadership, dynamic personality, results oriented, excellent communication and interpersonal skills
Professional presentation and the ability to close a sale
Must be able to prioritize, organize, be self-efficient and maintain a positive attitude within a very busy environment
Computer experience at intermediate to advanced level is mandatory with knowledge of Windows (Excel, PowerPoint and Word, Access) Opera Sales & Catering and Meeting
Proficient in English (Verbal and written),the second language is an asset

227

Catering Events Coordinator Resume Examples & Samples

Ability to perform all clerical duties as directed
Knowledge and proficiency of computers and willingness to further educate oneself
Flexibility, motivation and adeptness to manage a one-person office
High school diploma or GED required; college courses in restaurant management or business management preferred
A minimum of 2 years’ restaurant/ food service management experience, including catering experience

228

Associate Director of Catering & Convention Services Resume Examples & Samples

Assume the duties of the Executive Director, Catering & Convention services in his / her absence
Assist in monthly departmental forecasting and annual budgeting goals
Assist in leading and coaching Catering Managers on a daily basis to ensure superior customer service is being provided
Ensure goals, policies and standards for the department are being adhered to
Assist in maintaining a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction
Maintain positive environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction
Maintains positive working relationships with internal departments and outside vendors
Aid in monitoring competitive market environment and compares industry trends
Participate in identifying new opportunities to develop and increase catering only business
Recommend maintenance repairs, technology upgrades and overall upkeep of the Conference Center
Handle highest revenue and profile convention / catering social clients
Host prospective clients visiting the hotel and maintain frequent contact with established and clients
Works directly with clients on menu planning, set up, décor budgets and billing details pertinent to the success of the program
Maintain complete knowledge of and comply with all departmental policies / procedures and standards
Manage assigned operational functions within the department consistent with the strategic plan, goals, and vision for the department and division
Participate in corporate collaborative efforts to create consistencies in service standards
Assist in coordinating banquet food and beverages for all departmental projects, slot tale games initiatives, and construction related projects
Collaborates with team on establishing new ideas to streamline catering and convention services operations
Manage food and beverages aspects of group bookings, corporate meetings, and other assigned events on behalf of the hotel
Coordinates and conducts pre-convention meetings
Conducts and participates in staff meetings
Ensures that necessary meeting facilities are reserved, where applicable
At least 3 years of experience in catering/convention services management
Working knowledge of convention services and catering sales systems such as Delphi.fdc program
Proven track record with generating Catering revenue

229

Sales & Catering Specialist Resume Examples & Samples

Input information to the Sales & Catering system (account, booking, contact, room blocks etc.)
Approximately one day each week, take inquiries from inception all the way through negotiating the contract and securing the booking
Assist with ordering promotional items and taking inventory
Coordinate all Pre-Convention meetings including department Outlook invitation, name cards, client Pre-Con binders, meeting room reservation and BEOs

230

Catering Resume Examples & Samples

Answer telephones, greet walk-ins, take orders, and respond to customer inquiries while offering suggestions and solutions to meet their event needs
Provide information on events taking place in the Menu Development Kitchen, take reservations for these events, submit/confirm orders with all outside departments
Utilize catering brochures and other materials to up-sell packages and offer additional products/services
Provide incredible customer service
Prepared Foods experience preferred
Catering/Banquet operation knowledge preferred

231

Catering Associate Resume Examples & Samples

Passes and retrieves meal trays to patients on a unit
Returns dirty trays to department
Performs assorted kitchen duties including sanitation, set-up, and completing temperature logs
Solves patient/customer problems and responds to patient food services needs
Introduces meal services program to patients in a friendly and caring manner
Explains menu choices to patient
Assists patients with meal selections prior to each meal based on their prescribed therapeutic diet and food preferences
Assembles trays according to patient's menu on tray tickets in a timely and accurate manner
Interacts with nursing to ensure that patients' diet prescriptions are accurate and food needs are met
HS or Equivalent

232

Sales & Catering Administrator Resume Examples & Samples

Answer main sales line, distribute calls to respective sales managers, answer basic sales questions, schedule sales appointments as needed
Respond to inquiries on a timely, thorough and professional basis to assist in converting inquiries into bookings
Maintain sales files, information, correspondence and office supplies/collateral at all times
Exceptional follow-through communication and be detail oriented
Basic knowledge of sales techniques, negotiations, qualifying needs, overcoming objections and closing sales
Ability to generate and distribute Weekly BEO Packet, Contracts, Rooming Lists and related departmental correspondence
Familiarity of hotel amenities & services, and ability to provide property tours to prospective guests and clients
Posting all banquet revenue on a daily basis
Ability to present self in a professional manner both with hotel colleagues, guests, clients and outside vendors and in the community representing the Ethan Allen Hotel with a positive winning attitude
Work well with other hotel departments to ensure the best customer experience possible
Ability to act and perform job functions in a positive and independent manner requiring minimal supervision
Aid in response letters, comment card letters, etc. for the General Manager
Creating promotion flyers for special events and holidays, i.e. Thanksgiving, New Years Eve, Easter, etc
Create and implement email blasts
Assist DOS&M in marketing strategies by social media platforms such as Facebook, Twitter, LinkedIn and Pinterest
Ability to sit and/or stand for 4 hrs length of time
Ability to lift 25 lbs
Ability to drive outside of hotel to sales calls
Computer proficiency in Microsoft Office Suite
Working knowledge of OPERA PMS and DELPHI S&C systems
Ability to merge documents for contracts, proposals and banquet event orders
Strong Knowledge of Internet, E-Commerce & web programs and marketing

233

Snack Bar Lead-catering Resume Examples & Samples

Valid Washington Food Handler’s Permit
Must be able to obtain Serve Safe
Certification within 6 months of hire
Must be able to obtain a MAST Class 12 Permit within 6 months of hire
Two years of experience in food service work, including one year of lead experience, or equivalent education/experience
Demonstrate commitment to excellent customer service
Two or more years experience in catering or fine dining food service (FOH)
Two years experience leading a team of 10-15 individuals or more
Two or more years experience in college and university food service
AA in Culinary Arts or two years equivalent formal training in food service
Able to work at a rapid pace while maintaining attention to detail; ability to multi-task
Must have good supervisory skills
Must have good communication and ability to promote sales
Must be skilled in time management
Must have teaching and motivational skills
Attach a chronological resume including work experience, educations, and applicable certifications. Please include the names, addresses, and phone numbers for three professional references in your resume
Complete the online applications from and respond to the online questions

234

Administrative Assistant Catering Resume Examples & Samples

Serve as the first point of contact for callers and visitors contacting the office/department. Respond to inquires and provide information in a prompt and professional manner and according to established procedures. Refer persons to appropriate staff members for further assistance or information
Use a keyboard to generate documents, correspondence, reports, presentations, etc. mostly while sitting
Handling objects, products and computer equipment/keyboard

235

Catering Operations Supervisor Resume Examples & Samples

Approaches all encounters with guests and colleagues in a friendly, service oriented manner
Maintains constant communication with guests and on site contact to ensure all expectations are met or exceeded
Remains alert of complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction
Coordinates with other staff and departments to arrange for the delivery of requested services
Maintains constant contact with the kitchen staff to ensure complete effective communication between food production & food service
Oversee expediting of all catering events
Ensures all functions are set and staff is prepared and organized before required time on the BEO
Inspects all table place settings , including table linen, china, glass, silverware and condiments for correct placement & ensures that each element is clean, undamaged and attractive
Ensures proper setting of buffet tables and other food service tables in adherence with Aramark standards
Monitors catering team members to ensure all operating procedures are followed
Supervises clearing and post function clean up, garbage removal and waste tracking
Ensures all catering products, including alcohol are stored properly
Monitors staffing to ensure team are clocking in and out as per their schedule and taking required breaks
Ability to register and record temperature of food items upon arrival at catering venue
Maintain a professional appearance and ensure uniform compliance of all staff members
Ensure staff are following safety rules, Aramark alcohol policies, etc
Maintains clean and orderly back areas, pre-function areas and storage areas
Assures that all china, glassware, silverware, linen, etc. are returned to their proper locations after each event
Supervises the handling, storage & security of all catering service equipment, including catering vehicles and golf carts
Clearly projects the visions of the department and measures progress
Meticulously plans events with captains/leads to ensure execution is achieved at the highest level
Conducts regular meetings with the catering managers & catering director to continuously evaluate strategies and ideas for enhancements to benefit the guests’ experience
Additional administrative duties as assigned by Director or Catering Operations Manager to facilitate catering events
Report all injuries immediately to your manager and/or supervisor
Must be able to read and interpret documents such as safety rules
Team orientation
Follow through and accountability for tasks/responsibilities
Concern for growth and development of self and employees
Role flexibility

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