Catering Director Job Description
Catering director
provides overall leadership in the design, implementation and execution of the company's food and beverage operational standards and procedures, ensuring the highest level of guest satisfaction related to the guest food and beverage experience.
Catering Director Duties & Responsibilities
To write an effective catering director job description, begin by listing detailed duties, responsibilities and expectations. We have included catering director job description templates that you can modify and use.
Sample responsibilities for this position include:
Assist clients with menu planning, food and beverage coordination, table arrangements, decoration options, Arrange all details of conventions and or catering events to include room set-ups, staging, lighting, audiovisual, traffic flow, menus, décor, entertainment, group room blocks, VIP services, and approved method of payment
Oversee high volume food and beverage areas including restaurants, lounges, catering and banquets
Direct the catering sales effort to ensure revenue maximization with a working knowledge of food and beverage and understanding of kitchen and banquet service procedures
Manage employee relations encompassing staff recruitment and performance evaluations and payroll
Oversee outside vendors and décor suppliers
Effectively cost and price events
Direct the day-to-day activities of the catering team
Develop, train and motivate a catering team that is responsible for developing new accounts, maintaining existing accounts, and implementing catering strategies to achieve catering revenue goals and maximize profits for the hotel, while maintaining guest satisfaction
Achieve budgeted revenues and personal sales goals
Review daily posting of charges, resolve any discrepancies in a timely manner
Catering Director Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Catering Director
List any licenses or certifications required by the position: TIPS, CMP, CPCE, TAM, RAMP, MVP
Education for Catering Director
Typically a job would require a certain level of education.
Employers hiring for the catering director job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Hotel and Restaurant Management, Business/Administration, Marketing, Hospitality, Education, Culinary Arts, Event Management, Restaurant Management, Business, Management
Skills for Catering Director
Desired skills for catering director include:
Social etiquette
Food menus and promotional calendars
Food and drink items
Tools and equipment used to create catering menu items
Food
Beverage and service procedures
Social and business etiquette
Food and beverage compositions and an understanding of kitchen and banquet service procedures
Microsoft Office applications
Departments within the property
Desired experience for catering director includes:
Establish and implement service and presentation standards for all catering operations
Knowledge of hotel operations, including marketing plans, human resources, budget forecasting, is highly preferred
To insure productivity and creativity
Knowledge of Opera Sales & Catering, Opera PM, Outlook
Must be able to sit at a desk for up to 5 hours per day
Knowledge of computer accounting programs, math skills, budgetary analysis capabilities required
Catering Director Examples
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Catering Director Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of catering director. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for catering director
- Conducts tours of the hotel and banquet facilities
- Around 40-50 events per year, with the larger, commencement-related events in the month of May and opening in September
- Review Banquet sales for the previous day
- Review Banquet checks for the previous day's functions
- Provides leadership and guidance to the catering and events team within the Resort
- Overseas all aspects of group business including selling the hotel conference and banqueting rooms, planning corporate events, individual receptions, weddings and social celebrations
- Lead the conference and catering team to realize the sales revenue that has been budgeted each year and to ensure that all client inquiries and events are managed in a proactive manner by the catering team thus exceeding all guest expectations
- Solicit new accounts and review previous banquet files to generate business
- Interact with clients to determine needs and direct staff accordingly
- Initiate participation, attend Bridal Expos
Qualifications for catering director
- Previous experience in Catering management is mandatory
- Supervision and overall responsibility of the Catering function including maintaining and monitoring the accuracy and effectiveness of all written communication from Catering Manager and Catering Administrative Assistants
- Requires at least 4 years of experience and 1 to 3 years in a management role
- Spearhead special hotel hosted events and VIP functions
- Maintain good working relationship with all operating department
- Ensure all managers are available to provide friendly, helpful and efficient service at all times
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Catering Director Job Description
Job Description Example
Our company is growing rapidly and is looking for a catering director. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for catering director
- Recruit, interview and hire sales staff associates for assigned hotel(s)
- Train and support all sales associates and ensure performance in accordance with established hotel brand/Colwen sales standards
- Achieve your personal sales call h goals and advise team on meeting assigned goals
- Manage and maintain vendor relations
- Adheres to all organization polices, procedures, guidelines, as set forth by the People & Culture department
- Prepares a comprehensive POST CONFERENCE REPORT on all conferences
- Maintain complete knowledge of market trends, competition, and customers
- Respond to inquiries and leads regarding all types of catering events
- Proactively interact with customers/leads
- Develop proposals, including menu, rentals, service, creative needs, and contract terms, taking customer's vision and budget into account
Qualifications for catering director
- Provide personalized service and offer additional assistance whenever possible to customer
- Attend group spec meeting to ensure key operating department are present to brief on group arrivals
- Attend Profit & Loss meeting
- Responsible to guide and drive sales managers to achieve department sales target
- Trend spotting and market intelligence
- Plan and manage growth for market segments
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Catering Director Job Description
Job Description Example
Our innovative and growing company is hiring for a catering director. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for catering director
- Strategically sell conference space, food & beverage needs, and related services to individuals, groups and companies
- Creates a culture of Food and Workplace Safety
- Supervise, Lead and Keep Motivated the Catering Department to oversee all the aspects of events, such as ordering, rentals, finding & managing staff, floral/décor, client/guest interaction, setup & teardown
- Develop tools/aides (checklists, task plans, ) to help streamline event planning & execution from start to finish
- Setup weekly BEO meeting with the all the staff in the hotel, to have a smooth execution of events
- Also confirms event with the customer and make arrangements and gets the proper deposit and payment as per the signed and agreed agreement
- Must participate in budget creation, and provide sales activity logs and communicate weekly on Catering Activity
- Plan, direct and control restaurant & catering areas year-round to meet operating and financial goals, client objectives and customer needs
- Restaurants and Catering areas include three onsite Restaurants, two Lounges, Catering and Banquet areas
- Drive all catering revenues
Qualifications for catering director
- A four-year college degree preferred, but not required
- Flexible hours - some nights, weekends, holidays required
- Strong leadership, dynamic personality and excellent inter-personal skills
- Strong experience or adaptable training in the use of automated systems, PCs and office products, Excel, Word
- Handle and manage guest dissatisfaction
- Review feedback from clients and take necessary actions to remedy shortfall & prevent future reoccurrence
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Catering Director Job Description
Job Description Example
Our company is hiring for a catering director. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for catering director
- Maintain strong client relationships and ensure all appropriate information is communicated to ensure a successful event for the event planner and attendees
- Maintain positive working relations with preferred vendors and wedding planners
- Conduct monthly department/OST meetings
- Attend required company trainings
- Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, governments / embassies and professional associations with local, domestic and international markets
- Creates and implements special programmers to achieve greater productivity through
- Monitor key government accounts
- Co-ordinate the development of all promotional material for C&B
- Maintains close liaison with Corporate Sales Team to ensure we leverage on each other strength
- Produces monthly Sales & Expenses reports and forecasts
Qualifications for catering director
- Experience in club/restaurant/hotel a plus
- Internal candidates should be Private Events STAR and Bellnotes certified and/or Membership STAR and Bellnotes certified)
- Must be available for all home football games
- Bachelor’s degree with a focus in business management, operations management, industrial engineering, or other similar degree
- Culture Development
- 8+ years experience leading strategic initiatives in process, people, and technology
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Catering Director Job Description
Job Description Example
Our company is growing rapidly and is hiring for a catering director. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for catering director
- Works Closely with the Food Department
- Have general knowledge of Colwen banquet food service standards and techniques
- Promote the hotel as often as possible through entertaining, conducting, site inspections, presentations, of the hotel
- Responsible for selling all private functions, including meeting with the clients to determine needs, meeting those needs and exceeding their expectations through detailed communication
- Ensure all services administered to Club Members and their guests are consistent with expected level of service
- Work with the Executive Chef and Service Director to establish profitable and competitive private event menus that meet clients’ needs
- Professional appearance maintained by self and all private event personnel
- Oversee Conference Service Managers productivity
- Establish solicitation goals, and monitor to ensure that revenue goals and solicitation goals are met or exceeded
- Enforce all department SOP’s
Qualifications for catering director
- Schedule may vary, based on event needs
- 5+ years experience leading complex change initiatives
- 5+ years project planning and management experience
- Must be able to exert well-pace ability to maneuver between functions occurring simultaneously
- Must be able to exert-well-paced ability to reach other departments of the Resort on a timely basis
- Minimum 2 years work experience as Catering Manager or Convention Services Manager