Registration Representative Resume Samples

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ML
M Littel
Madyson
Littel
541 Funk Ranch
Dallas
TX
+1 (555) 844 2300
541 Funk Ranch
Dallas
TX
Phone
p +1 (555) 844 2300
Experience Experience
New York, NY
Registration Representative
New York, NY
Ortiz, Lynch and Nitzsche
New York, NY
Registration Representative
  • Keeps a clean and safe environment for both co-workers and patients
  • Notifies the Fire Department, Police Department, and/or other hospitals in case of emergency. Also assist Control Center with personnel recall
  • Other duties as assigned
  • Administrative duties, to include but not limited to, schedule management, including calendars and schedules for providers at various facilities. Takes meeting notes, minutes and follow up action items. Completes data entry assignments along with creating various reports for departments and management
  • Reconciles end of day batches, and prepares deposit bank bags for all monies collected, including online credit card and ADT systems, and scans all corresponding documentation for final end of day reconciliation
  • Completes laboratory draw registration requisitions for scheduled and walk-in patients, specimen drop labs, and transplant medical evaluations
  • Ascertains correct patient demographics and Insurance information directly into the computer for use in other departments in a timely fashion
Phoenix, AZ
Registration Representative Ed-pa
Phoenix, AZ
Legros, Kub and Purdy
Phoenix, AZ
Registration Representative Ed-pa
  • Demonstrates, through behavior, Florida Hospital’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork
  • Performs all other duties assigned
  • Performs all duties according to department standards and according to hospital and department policies and procedures
  • Makes overhead announcements regarding hospital events and is responsible for announcing all code calls
  • Monitors all registration claim edit work queues for accuracy
  • Fosters a climate that will assist Diley Ridge Medical Center to fulfill its mission
  • Keeps open lines of communication between co-workers and between departments
present
Detroit, MI
Registration Representative Emergency Department
Detroit, MI
Williamson and Sons
present
Detroit, MI
Registration Representative Emergency Department
present
  • Adheres to HIPAA regulations by verifying pertinent information to determine caller or visitor authorization level before releasing account information
  • Registers emergency service patients in a fast paced environment, creating patient accounts within (90) seconds of patient arrival, allowing the clinical emergency team to meet door to doctor goals established by Florida Hospital. Responsible for placing patient identification arm bands on all Emergency department patients after accounts are created, in order to ensure patient safety. Maintains knowledge of Inpatient and Outpatient registration processes
  • Meets or exceeds accuracy standard goals determined by Patient Access leadership. Ensures integrity of patient accounts by working error reports daily, entering accurate data, and documenting all attempts made to collect and/or obtain missing documentation
  • Proficient in using multiple computer applications interchangeably
  • In addition, when working Guest Services: Performs other specialty services and duties as requested to ensure the smooth operation of the Guest Services/Information department
  • Participates in and fosters a performance improvement approach that includes both intradepartmental and interdepartmental activities
  • Provides support and knowledge to co-workers and other hospital staff in relation to patient information
Education Education
Bachelor’s Degree in Accuracy
Bachelor’s Degree in Accuracy
University of Pittsburgh
Bachelor’s Degree in Accuracy
Skills Skills
  • Ability to communicate professionally with an acceptable use of English and spelling
  • Ability to receive and express detailed information through oral and written communications
  • Strong interpersonal and effective communication skills
  • Demonstrated working knowledge of PC/CRT/printer
  • Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors
  • Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy
  • Accuracy and attention to detail
  • Ability to work independently in most situations while multitasking
  • Ability to follow directions
  • Good, positive in-person and phone communication skills
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13 Registration Representative resume templates

1

Registration Representative Resume Examples & Samples

  • Registers patients, including verification and entry of all patient demographics and insurance information upon walk-in
  • Ensures authorizations are obtained and documented as needed on patient accounts and plan codes are entered accurately
  • Collaborates with co-workers and other department team members and physicians to identify patients with financial liability
  • Collects required copayments, along with any past due amounts currently outstanding
  • Inventories patient valuables for safekeeping during surgical procedures and ED admissions
  • Ensures medical necessity coding compliance for all scheduled procedures
  • Coordinates follow-up Physician appointments for all discharged patients from the Emergency Department (ED) as requested
  • Processes all Patient Status Change Requests received
  • Maintains all Joint Commission and AHCA compliance documentation for internal and external regulatory audits
  • Monitors all registration claim edit work queues for accuracy
  • Completes laboratory draw registration requisitions for scheduled and walk-in patients, specimen drop labs, and transplant medical evaluations
  • Reconciles end of day batches, and prepares deposit bank bags for all monies collected, including online credit card and ADT systems, and scans all corresponding documentation for final end of day reconciliation
  • Completes ED registrations for all International Air Ambulance, Fire Rescue, and Cruise Line patients presenting in the ED in accordance with all EMTALA guidelines
  • Hospital or Physician Office Registration experience, Insurance verification and/or authorization experience, and extensive Customer Service experience required
2

Registration Representative Resume Examples & Samples

  • Verifies the patient demographic & insurance information w/ the patient consistent w/ the National Registration Standards & regional policies
  • Verifies Insurance Eligibility & Benefits (including policy limitations) for all payers using approved system to check for eligibility & benefit information
  • Uses problem-solving skills to verify patient identification through patient name, spouse names, social security number, date of birth & address in order to identify & minimize duplicate medical records
  • Verifies, identifies, & inputs Other Coverage Information (OCI), primary, secondary, & tertiary payers for services provided
  • Revenue Collection: Determines & collects cost-shares, & partial payments for services to be received
  • Maintains billing accuracy & compliance per KPNW & National Revenue Cycle policies
  • Collect past due balances & refers, as appropriate, to financial counselors
  • Fully understands & adheres to the rules & regulations of Medicare, Medicaid, Managed Care & Commercial payers regarding referrals, preauthorization & pre-certification requirements
  • General Services: Stock appropriate forms & supplies
  • Assist patients by providing phone numbers, facility directions & office layouts
  • Performs all other duties as assigned consistent w/ job description
  • Two (2) years of health care financial OR two (2) of years cash handling customer service experience in high volume customer service environment
  • Two (2) years of experience keyboarding/typing & navigating multiple computer applications in a Windows environment including data input
  • Final candidates will complete approved medical terminology course within six (6) months of date of hire
3

Pre-registration Representative Resume Examples & Samples

  • Use of computer to fulfill essential functions of job required
  • Medical office experience desired
  • Registration experience desired
4

Pre-registration Representative Resume Examples & Samples

  • 1-2 years of medical experience required
  • Prefer working knowledge of admitting procedures, precertification requirements and coverage information for commercial insurance, Medicare, Medicaid, Tricare and Workers Comp patients
  • Also excellent human relations skills, computer literate and typing skills are preferred
5

Registration Representative Resume Examples & Samples

  • Upon admission or registration of patient, applies knowledge of illness, injuries and disease from which data was received from physicians, to appropriately place patients for admission and record accurate insurance information in regards to illness
  • Attends regular department meetings and keeps current. Is responsible for all changes pertaining to registration and department objectives
  • Must be able to handle multiple calls with professionalism, directing calls correctly and handling all emergencies through the switchboard with accuracy and self-control
  • Provides support and knowledge to family, friends, and visitors needing assistance within the hospital
  • Ascertains correct patient demographics and Insurance information directly into the computer for use in other departments in a timely fashion
  • Directs all patients to their correct destination within the hospital
  • Answers incoming, as well as in house, calls and directs these calls to their appropriate destination
  • Ascertains whether a party asked for needs to be beeped, paged, or has to have a message taken
  • Makes overhead announcements regarding hospital events and is responsible for announcing all code calls
  • Notifies the Fire Department, Police Department, and/or other hospitals in case of emergency. Also assist Control Center with personnel recall
  • Notifies taxicabs if a pick-up or delivery is required
  • Operates the radio, assists Security, and transmits messages between Security and staff or physicians. Also notifies the Police Department and transmits messages if required
  • Keeps a clean and safe environment for both co-workers and patients
  • Keeps knowledge of equipment and their proper maintenance
  • Performs all duties according to department standards and according to hospital and department policies and procedures
  • Keeps open lines of communication between co-workers and between departments
  • Provides support and knowledge to co-workers and other hospital staff in relation to patient information
  • Keeps current with insurance changes, and any other changes that might effect the admission or registration of patients
  • Is responsible for safety, emergency preparedness, infection control manuals, and department policy and procedure and the knowledge within the, and as applicable to the registration position
  • Complies with Inland Hospital Hand Hygiene Standards
  • Performs all other duties assigned
6

Registration Representative Hours Resume Examples & Samples

  • Interview patient to obtain/determine payer source, financial & demographic information & obtains appropriate signatures
  • Enter/verify payments in the computer, close cash drawers, count currency, checks, & credit card payments at the end of each shift, & create deposits per cash handling policies
  • May schedule &/or cancel appointments based on member's needs & regional policies & procedures
  • Makes copies or scans of patient identification, insurance information & other related forms & documents
  • Explains basic KPNW Medical Center &/or clinic policies & procedures to patients
  • This job description is not all encompassing
  • Excellent verbal & written English communication skills
  • Strong complex problem solving skills & the ability to make decisions independently
  • Previous experience w/ EPIC applications preferred
  • Certification by HFMA or NAHAM preferred
7

Registration Representative PD Resume Examples & Samples

  • Must communicate effectively and clearly both verbally and in writing
  • General knowledge of insurance payors: PPO, HMO, POS, EPO, Medicare, Medi-Cal, & Caloptima
  • Positive work ethic
  • General computer skills required including: electronic medical record and Microsoft Office
8

Registration Representative Northern Zone Resume Examples & Samples

  • University degree in agronomy/biology (agronomist) or similar
  • Experience from working as agronomist in the agricultural sector and/or with official authorities/institutes is valuable
  • Good common sense
  • Team worker
  • Can take own initiatives and be self-going
  • Service minded approach towards authorities
  • Can work with different types of cultures
  • Accurate in reading and writing /can explain complicated things in layman terms/effective in communication
  • Enjoys working on multiple tasks in parallel
  • Is not stressed or frustrated in an ever-changing environment
9

Registration Representative Resume Examples & Samples

  • Warm, welcoming, friendly and have a positive demeanor
  • Good, positive in-person and phone communication skills
  • Must demonstrate the ability to maintain a calm, efficient and professional demeanor at all times, especially during stressful, emotional and chaotic situations
  • Maturity, reliability, self-motivation and initiative are essential
  • Compassion, dedication and the giving of oneself to the needs of the patient are imperative
  • Organizational, efficiency and multitasking skills with the ability to work independently
  • Strong interpersonal and effective communication skills
  • At least intermediate level computer skill
10

Registration Representative Ed-pa Resume Examples & Samples

  • Proficient in using multiple computer applications interchangeably
  • Ability to communicate professionally with an acceptable use of English and spelling
  • Knowledge of patient financial services (PFS) procedures (Preferred)
  • Demonstrates, through behavior, Florida Hospital’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork
  • Greets all customers (patients, guests, families, staff, physicians, vendors, etc.) in a helpful and courteous manner while extending exemplary customer service. Anticipates and responds to inquiries and needs in an assertive, yet courteous manner
  • In addition, when working Guest Services: Performs other specialty services and duties as requested to ensure the smooth operation of the Guest Services/Information department
  • Registers emergency service patients in a fast paced environment, creating patient accounts within (90) seconds of patient arrival, allowing the clinical emergency team to meet door to doctor goals established by Florida Hospital. Responsible for placing patient identification arm bands on all Emergency department patients after accounts are created, in order to ensure patient safety. Maintains knowledge of Inpatient and Outpatient registration processes
  • Meets or exceeds accuracy standard goals determined by Patient Access leadership. Ensures integrity of patient accounts by working error reports daily, entering accurate data, and documenting all attempts made to collect and/or obtain missing documentation
  • Meets or exceeds upfront collection standards goal to protect financial standing of Florida Hospital. Completes registration at patient’s bed side, after physician has assessed patient’s clinical needs for a thorough financial assessment, ensures patients have been educated on Emergency department benefits and financial responsibility to hospital, and documents all attempts accordingly. Proactively seeks assistance to improve collections. Reviews all collection reports timely, as assigned by leadership. May perform cashiering function and other duties as required in support of the pre-established legal and financial guidelines of Florida Hospital
  • Provides timely and continual coverage of assigned work area in order to offer prompt patient service and be available for all clinical partner’s registration needs. Arranges scheduled relief coverage during extended time away from registration area. Meets scheduling demands, attendance requirements, and maintains schedule flexibilities required of Emergency department. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime
  • In addition, when working Guest Services: Maintains up to date and thorough knowledge of assigned Florida Hospital campus and phone numbers in order to provide guests and patients the most accurate information and directions possible. Promotes a safe work environment by following through with ID badging system of guests after hours, as required
  • Proactively and constantly seeks out patient accounts at bed side within assigned registration area for timely account follow up and completion, minimizing amount of turnover to next shift. Ensures patient demographics and account information is appropriate for patient account as directed by Patient Access leadership. Uses utmost caution in patient and employee safety, such as hand washing and contact precaution guidelines as established by Florida Hospital
11

Registration Representative Emergency Department Resume Examples & Samples

  • Ability to work with people of various diverse backgrounds
  • High School diploma or GED (Preferred)
  • Prior collections experience (Preferred)
  • Knowledge of computer programs including SunPort, Digivault, Cerner, registration screens and USA Scheduling (Preferred)
  • Medical terminology knowledge (Preferred)
12

Registration Representative Emergency Department Altamonte Springs Weekends Resume Examples & Samples

  • Knowledge of patient financial services (PFS) procedures (preferred)
  • Knowledge of computer programs including Sunport, Digivault, Cerner, Registration screens and USA Scheduling (preferred)
  • Medical Terminology (preferred)
  • Successful completion of Florida Hospital Registration Training class (preferred)
  • High School diploma or GED (preferred)
  • Non Applicable
13

Registration Representative Lake Nona Outpatient Rehab East Orlando Resume Examples & Samples

  • Ability to serve as hospital liaison for patient and family and to use discretion when discussing personnel/patient related issues that are confidential in nature
  • Self-motivated and quick thinker
  • Computer skills including include Outlook, Microsoft Word and Excel
  • One year of experience in a hospital, outpatient clinic or physician’s office (Preferred)
  • CPR Certification (Preferred)
14

Registration Representative Rehab Clinic Altamonte Resume Examples & Samples

  • Strong multi-tasking skills; ability to assimilate and react appropriately to a variety of stimuli incoming at one time
  • Ability to pass Florida Hospital PFS Generic Test
  • CPR Certification (preferred)
  • Customer service experience (preferred)
  • One year of experience in a hospital, outpatient clinic or physician’s office (preferred)
  • High school diploma or GED (preferred)
15

Registration Representative Resume Examples & Samples

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Include minimum education, technical training, and/or experience required to perform the job
  • 1-2 years’ experience in medical facility, health insurance, or related area preferred
  • MWW
16

Registration Representative Crop Protection Italy Resume Examples & Samples

  • Should be responsible to provide and use the regulatory and technical expertise needed to support the development of new products and achieve the respective registrations and to maintain and expand existing registrations in order to support business strategies and objectives
  • Guarantee the execution of the defined stewardship plan and guarantee the availability of the adequate stewardship guidelines, training and advice to colleagues and customers
  • Cooperate with the Zonal R&D manager to implement zonal work plan and assign registration coordinators
  • Improve the overall decision making and planning competency by formally sharing knowledge across the Italian registration group and within the EU and Global organization. Full use of available tools as: Resource Management, RAN, …
  • Establish effective customer orientated relationships with customers, influencers, regulators and agricultural authorities in the Autonomous Communities to better understand and anticipate their needs
  • Established contacts with the Italian regulatory authorities
  • Previous experience in Registration in Agrochemicals environment
  • Oral and written communications skills are needed to manage R&D speeches and relationships
  • Availability to travel for a relevant part of the working time
  • Languages: Italian and English (advanced level)
  • Job location: Cernusco sul Naviglio MI
  • Broader experience across agricultural industry segments including understanding pesticide business
17

Registration Representative Resume Examples & Samples

  • Greets and directs patients and visitors to appropriate areas; provides information regarding services
  • Schedules appointments; ensures referrals, pre-authorizations and pre-certification requirements have been met
  • Performs order entry of supplies and assists with charge reconciliation as appropriate
  • Assembles patient charts and maintains patient records; inputs and updates data in the Electronic Medical Records (EMR) system
  • Retrieves and documents patient messages accurately in the patient's EMR and forwards information to the appropriate practitioner, nursing staff and/or manager in a timely manner
  • Tracks and navigates patients to network resources as needed using the EMR system and tools
  • Retrieves and provides patient records or information to providers, clinical staff, patient or other authorized staff when required for prior scheduled appointments
  • Performs system downtime procedures and monitors and corrects assigned reports
  • 2 plus years of customer service experience
  • Basic Microsoft Office skills to include Excel, Word, and Outlook
18

Registration Representative Resume Examples & Samples

  • Schedules appointments and registration functions; ensures referrals, pre-authorizations and pre-certification requirements have been met
  • Performs clerical and secretarial activities as required
  • Retrieves and provides patient records or information to Community Health providers, clinical staff, the patient or other authorized JPS staff or providers when required for prior scheduled appointments
  • Greets and directs patients and visitors to appropriate areas, provides information regarding services
  • Performs system downtime procedures correctly; maintains a neat and orderly work environment
  • Monitors and corrects assigned reports
  • Retrieves and documents patient concern messages accurately in the patient's EMR and forwards information and records to the appropriate practitioner, nursing staff and/or manager in a timely manner
  • Tracks and navigates patients to community and network resources as needed using the EMR system and tools
  • Stocks assigned work area with papers and clerical supplies as needed for efficient work activities
  • 2 plus year of customer service experience
  • Basic computer knowledge and skills
19

Registration Representative Resume Examples & Samples

  • Experience: Prefer minimum of three years experience in a physician’s office, clinic, hospital business office or related area dealing with the public in collection of data and funds
  • Able to perform data entry
  • Demonstrates a working knowledge of third-party payer benefits and requirements and regulations impacting registration procedures
  • Demonstrates excellent verbal and written communication skills
  • Demonstrates the ability to diffuse & handle difficult situations
  • Demonstrates good judgment in dealing with patients, physicians & clinical staff
  • Demonstrates a working knowledge of medical terminology and of diagnostic testing & procedures
  • Demonstrates the ability to work with a minimum of supervision
  • Job Related Skills: Good communication, human relationship, & team orientation skills when dealing with co-workers, patients, families, physicians, and general public
20

Registration Representative Resume Examples & Samples

  • Service Excellence: (1) Exhibits the Service Excellence Behavior Standards, role modeling excellence for all to see. For example: demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service. (2) Acts as a liaison with customers, (3) Promptly answers telephone, acknowledges, greets and assists any customer entering the facility, (4) Strives to meet or exceed the expectations of patients, visitors and other staff members, in the spirit of quality & excellence, (5) Provides for periodic rounding on patients & families, providing updates and initiating service recover on identified issues
  • Registration & Positive Patient Identifications: (1) Collects & validates accurate & complete patient information, entering information into registration system, completing necessary forms, (2) Verifies & scans photo identification, (3) Scans all patient identity information (i.e. insurance card, consent form, co-pay receipt, FROI etc, (4) Assembles and distributes patient charts to appropriate areas, as needed
  • Patient Financial Obligations: (1) Ensures collection of patient deductibles, co-pays, co-insurance and deposits prior to scheduled service, secures payments, (2) Collects payments and facilitates resolution of billing questions, (3) Reviews all past accounts for balances due and discusses payment options with patients, (4) Establishes payment arrangement, as needed, (5) Discusses financial assistance options with patients, (6) Updates billing address, phone number for insurance carrier, as part of the registration process
  • Communication: (1) Positively & professionally communicates with other hospital departments, to obtain, provide or revise patient information, (2) Presents and explains hospital pre-payment policies & procedures to customers in a factual & positive manner, (3) Keeps patient & families appraised and updated. (4) Provides information to Physician offices, as necessary, (5) Communicates with all staff members in an accurate and timely manner, (6) Assists the clinical staff with answering incoming & placement of outgoing phone calls, utilizing scripted messages
  • Compliance: (1) Understands the relationship between diagnosis and procedure, using CPT and ICD-10 coding to ensure compliance with third party regulations. (2) Understands Medicare, Medicaid and other third party information requirements and adheres to all regulations. (3) Abides by all pertinent legislations regarding use / disclosure of medical and financial information, debt collection and credit reporting, (4) Responsible for ensuring that all medical necessity regulatory requirements are adhered to
  • Documentation & Reporting:(1) Provides accurate and complete documentation in accordance with standards, policies, procedures and guidelines, (2) Enters all free-form and standard notes to account in Healthquest
  • Safe Practice: (1) Practices positive patient identification, (2) Completes assigned responsibilities according to policies, procedures, & organizational guidelines, (3) Initiates appropriate emergency procedures, (4) Maintains a safe work environment, (5) Provides for a safe environment for patients
  • Computer Skills: (1) Utilizes computer systems, appropriate to position effectively, (2) Verifies appropriate patient information utilizing appropriate software products, (i.e.) Address, Social Security Number, Insurance Information, etc (3) Appropriate use of the internet and intranet
  • Initiative: (1) Assumes responsibility to facilitate improvements in patients care, staff & physician relationships and the working climate (2) Utilizes appropriate problem solving techniques during interactions with all internal & external customers (3) Assumes responsibility for completing own education, attends in-services and departmental meetings (4) Assists in orientation of new staff, and participates in student instruction and experiences when requested (5) Accepts responsibility for being pro-active in cost effective utilization of supplies and resources (6) Assists in maintenance of departmental compliance with continuous regulatory readiness
  • Responsible for compliance with Organizational Integrity through raising questions and promptly reporting actual or potential wrongdoing
  • Participates in and coordinates with organizational process to collect and evaluate information about hazards and safety practices that are used to identify safety management issues. Adheres to established policies and procedures, which may include wearing of personal protective equipment
  • Participates in and fosters a performance improvement approach that includes both intradepartmental and interdepartmental activities
  • Exhibits a customer service and community focus
  • Fosters a climate that will assist Diley Ridge Medical Center to fulfill its mission
  • Accepts other duties as assigned
21

Registration Representative Resume Examples & Samples

  • Ability to work independently in most situations while multitasking
  • Successful completion of Florida Hospital registration training class (Preferred)
  • N/A