Registration Representative Cover Letter

I am excited to be applying for the position of registration representative. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for subject Matter Expert for various programs and communication capabilities to various technical and non-technical audiences (users and senior leaders).

Please consider my experience and qualifications for this position:

• Activate NorthShoreConnect accounts for patients
• Knowledge of medical terminology and health insurance terminology preferred
• Front desk/central scheduling and/or registration experience preferred
• Demonstrated analytical and critical thinking abilities with active decision-making and negotiation skills
• Perform pre-registration and insurance verification prior to date of service
• Follow scripted benefits verification and pre-certification format and record responses
• Perform electronic insurance eligibility confirmation when applicable and document results
• Complete Medicare Secondary Payor Questionnaire as applicable for retention in imaging

I am excited to be applying for the position of registration representative. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for operations leaders with the marketing tools, materials, and training necessary to successfully execute national promotions and pre-determined marketing programs.

Please consider my qualifications and experience:

• Collecting all copayments, co-insurance and deductible limits
• Acting as a liaison between the hospital and patient/family members regarding financial matters while the patient is inhouse
• Enters and/or updates patient demographics and insurance information for each patient account
• Identifies patient’s insurance and assigns, in priority order, the appropriate Financial Status Classification (FSC)
• Completes TES edits, claim edits, rejections, and mail returns in a timely fashion to maintain departmental metrics
• Completes tasks accurately maintaining quality and production standards
• Complies with all department and company policies and procedures
• Corrects audits in a timely fashion

I would like to submit my application for the registration representative opening. Please accept this letter and the attached resume.

Previously, I was responsible for information to prospective students regarding Brandman University’s academic programs and calendar including the application process, financial aid programs, eligibility requirements, and military programs and benefits.

My experience is an excellent fit for the list of requirements in this job:

• Calculate patient cost share and be prepared to collect via phone or make payment arrangement and instruct patient on where to present at time of appointment
• Contact patient via phone to confirm or obtain missing demographic information
• MOAB I within 30 to 150 days of hire
• Knowledge of computer input and skills
• Previous office experience in a medical setting and with computerized registration of patients is preferred
• Possess strong knowledge and experience of all Registration Service Representative tasks and responsibilities
• Demonstrated proficiency with a variety of automations, including but not limited to Epic
• Possess strong knowledge and experience of all Registration Control Specialist tasks and responsibilities

I would like to submit my application for the registration representative opening. Please accept this letter and the attached resume.

Previously, I was responsible for resources and promotes energy efficiency programs and services available to agricultural customers via statewide efficiency programs or company administered programs.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Ten-key touch
• Able to perform under pressure while maintaining a positive attitude in a fast paced office
• Proficiency in computer skills and Microsoft applications such as Word, Excel, Outlook
• Can apply active listening, critical thinking, and problem-solving skills to identify errors and troubleshoot configuration issues
• Carefully performs system searches for all patients
• Enter and or/updates patient demographics according to establish procedures
• Facilitating the arrival process for patients
• Ensuring insurance eligibility and accurately codes insurance to ensure timely billing

I submit this application to express my sincere interest in the registration representative position.

In the previous role, I was responsible for analytical data support including observations, implications and recommendations, utilizing internal (JDE, Sequel), NPD and Customer POS where available.

Please consider my experience and qualifications for this position:

• Performs any and all of the duties assigned by the Senior, Supervisor, and/or Manager
• Notifies Senior/Supervisor of system malfunctions and/or production issues/problems
• Working knowledge of FRG’s
• Correctly prepare, process, explain, and distribute all forms applicable to the registration process
• Need to be knowledgeable of the Durable Power of Attorney process and explain to patients
• Need to be knowledgeable of the Meditech Admitting and BAR modules
• Identify Physician mnemonics, accurately
• Correctly code insurance information in order to maximize timely hospital reimbursement