IT Administrative Assistant Resume Samples

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JM
J Mueller
Jordi
Mueller
35965 Larkin Throughway
Houston
TX
+1 (555) 399 7977
35965 Larkin Throughway
Houston
TX
Phone
p +1 (555) 399 7977
Experience Experience
10/2014 present
Chicago, IL
Senior IT Administrative Assistant
Chicago, IL
Senior IT Administrative Assistant
10/2014 present
Chicago, IL
Senior IT Administrative Assistant
10/2014 present
  • Maintain diary, arrange meetings and appointments and provide reminders
  • Make travel arrangements
  • Act as the point of contact between the executives and internal/external clients
  • Undertake the tasks of receiving calls, take messages and routing correspondence
  • Produce reports, presentations and briefs
  • Provide high-level administrative support to management staff though conducting research and assisting in preparing statistical reports
  • Maintains a close working relationship with the CIO and IT Directors to assist with additional tasks as requested
11/2010 08/2014
Los Angeles, CA
It-administrative Assistant
Los Angeles, CA
It-administrative Assistant
11/2010 08/2014
Los Angeles, CA
It-administrative Assistant
11/2010 08/2014
  • Assisting management in preparation of meetings
  • Additionally the Administrative Assistant will track associate time off, expense reporting, and coordinating new hire or contractor workspace setup
  • Creating various documents in Word, Excel, and PowerPoint; and developing system diagrams in Visio
  • Gathering, updating, and tracking project dates and status information
  • Scheduling single and multi-site, intra and inter departmental and cross company meetings and coordinating/setting up travel arrangements
  • Generating reports from various databases
  • Handle a wide range of administrative duties to include proofreading, creating/editing documents and ordering supplies
02/2007 05/2010
Dallas, TX
IT Administrative Assistant
Dallas, TX
IT Administrative Assistant
02/2007 05/2010
Dallas, TX
IT Administrative Assistant
02/2007 05/2010
  • You will assist Raleigh Site Management with overall space planning across the IT organization
  • Assist with other IT asset and vendor management activities
  • Workplace Administration, OE Management and IT Equipment controlling – including onboarding of new staff
  • Assist with spreadsheets (Reference Matrix, Benchmarks, IT Jobs by Coops, Policies by Coops). Work with multiple Coops across the US
  • Network and communicate with other assistants within and outside the organization
  • You will provide overall office management for Risk and Finance IT and Group Operations in Raleigh
  • Providing support and approvals for expense reports, IT and equipment requests
Education Education
Bachelor’s Degree in Administrative Support
Bachelor’s Degree in Administrative Support
University of Illinois at Chicago
Bachelor’s Degree in Administrative Support
Skills Skills
  • Proficiency using Microsoft Word, Excel, and PowerPoint; and the ability to quickly learn and use other software packages
  • Strong attention to detail skills
  • Basic understanding of PC operation and applicable software, along with the ability to format standard forms, memos, letters as well as set up and use spreadsheets
  • Proficiency in basic office procedures
  • Able to prioritize and drive to results with a high emphasis on quality
  • Maintain effective working relationships with employees and customers at all levels with in the company Ensure smooth operations, productive communications, and effective understanding during all interpersonal contacts. Provide current and accurate information to all requester s, courteously and in a timely manner
  • -Excellent organizational and time management skills with meticulous attention to detail
  • Detail oriented – accuracy is mandatory
  • Ability to work well in team environment
  • Ability to work with others at all levels of the organization
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7 IT Administrative Assistant resume templates

1

IT Administrative Assistant Resume Examples & Samples

  • Assisting IT Vice President and IT Director EMEA
  • Preparing presentations, meeting minutes and project documentation
  • Cooperate inside the Global IT Team on various projects and activities
  • Preparation of reports
  • Support in organization of conferences, business meetings
  • Correspondence coordination
  • Other administrative tasks
2

IT Administrative Assistant Resume Examples & Samples

  • Schedule all meetings, appointments and travel arrangements
  • Prepare meeting agendas
  • Assist the IT department with testing of various applications and reporting systems
  • Eager to learn, read and share new technology trends
  • Help organize and report help desk metrics and suggest ways to improve service levels
  • Complete expense reports for SVP and department
  • Answer all telephone calls for SVP and interface with vendors and contacts
  • File, fax and organize all reports and paperwork
  • Prepare morning clips
  • One year of administrative assistant experience
  • Background in communications and Information Technology is a plus
  • Expert at Word, PowerPoint, Excel and Outlook
3

Senior IT Administrative Assistant Resume Examples & Samples

  • Act as the point of contact between the executives and internal/external clients
  • Handle requests and queries appropriately
  • Seeking 2+ years of administrative experience
  • Strong proficiency with office productivity projects (Google products such as Gmail, Google Docs, Google Sheets, and Google Slides, or Microsoft products such as Excel, Work, Outlook, Power Point)
  • Ability to prioritize workload in order to carry out tasks and responsibilities in a professional and independent manner
  • Ability to multi task and handle many diverse activities and functions at one time
  • Must be able to manage a diverse, complex, high volume workload; think proactively, creatively, independently, and analytically
  • Must have a professional, team-focused demeanor at all times, especially when dealing with high-level customer/partner contacts
  • Flexibility and ability to work under pressure in a fast-paced, dynamic environment
  • Ability to work effectively with other support functions such as finance, transactions, strategy, IT, etc
  • 3 - 5
  • 2+ years experience in administrative assistance or customer supportWant to create a job search agent? Send this job to a friend
4

IT Administrative Assistant Resume Examples & Samples

  • Scheduling appointments and meetings, resolving conflicts across multiple calendars and resources, assisting with prioritization and frequent changes
  • Preparing expense reports
  • Making travel, conference/training, and food arrangements
  • Meeting management: Collating and organizing information for routine meetings, running meetings, taking notes, recording action items and follow-up
  • Greeting/escorting visitors
  • General records maintenance
  • Assisting with event planning
  • Other established general administrative tasks
  • Minimum 1 year administrative assistant experience required, preferably for an IT department
  • Strong communicator with ability to maintain open communication with internal employees, managers and customers as needed
  • Experience with Microsoft Outlook for calendaring and scheduling with multiple changes
  • Intermediate experience with Microsoft Office products such as Windows, Word, PowerPoint
  • Previous experience making travel arrangements and reimbursement preferred
5

IT Administrative Assistant Resume Examples & Samples

  • Create/maintain calendars/coordinate meetings avoiding scheduling conflicts
  • Create/prepare meeting materials (e.g., PowerPoint deck; agendas) and ensure distribution to appropriate individuals in a timely manner
  • Schedule, coordinate, and/or set up resources and technology (e.g., conference rooms; food; WebEx; Telepresence) needed for meetings/events (e.g., training)
  • Make travel arrangements (e.g., airline; hotel; ground transportation; office space assignment) for meeting attendees (e.g., external customers; executives)
  • Host, coordinate, and/or facilitate meetings/external events as needed (e.g., introduce speakers; manage PowerPoint deck; ensure time schedules are adhered to; assist with technology; take notes)
  • Ensure meeting participants (e.g., external customers; executives) have appropriate access to facilities and systems (e.g., issue security badges; request building access; internet access)
  • Plan and organize logistics of large and/or offsite events, using internal resources as needed (e.g., UHC Maxvantage Meeting Teams)
  • Manage travel expense reimbursement in our Accounts Payable system
  • Coordinate new hire on boarding including system access, phone set-up, hardware and software acquisition
6

IT Administrative Assistant Resume Examples & Samples

  • 50% - Accountable for Format/FMS Infrastructure duties. Works to procure equipment and software for new hires and assists with IT onboarding. Works with local site contacts to manage inventory at all locations. Conducts bi-weekly inspections to ensure that all workspaces are in good working condition. Troubleshoots and solves issues; enters helpdesk tickets, escalates and/or liaises with appropriate IT groups as necessary. Raises awareness of best practices for shared spaces. Advises users on IT needs to ensure all can utilize workspaces to fullest. Compiles feedback on existing systems and plans improvements. Advises appropriate teams regarding needed or desired changes
  • 30% - Accountable for miscellaneous administrative support duties. Assists with larger meeting coordination and planning executing tasks such as ordering food and reserving meeting spaces. Maintains Format/FMS PDLs, org charts and other reference materials for the company. Serves as IT BU Admin, cell phone coordinator, orders office supplies, gets daily mail, copier maintenance. Works to ensure purchases are in line with IT budget. Answers or directs to appropriate resource any general inquiries FMS employees regarding travel, tech needs and other common questions
  • 20%- Supports Format/FMS LT members as needed. Arranges travel; provides calendar support; creates/edits presentations and other documents
  • Associates degree or equivalent experience
  • Minimum of 2 years of progressive administrative experience
  • MS Office suite (Word, PowerPoint, Excel, Access) and internet browser proficiency
  • Ability to handle sensitive and extensive confidential data
  • Basic software and hardware troubleshooting, enjoys working with technology
  • Learns new systems quickly
  • Superior task prioritization
7

IT Administrative Assistant Resume Examples & Samples

  • Proficiency using Microsoft Word, Excel, and PowerPoint; and the ability to quickly learn and use other software packages
  • Ability to use a computer and be familiar with current technologies and more commonly used applications
  • Must have strong organizational skills while at the same time multi-tasking several projects
  • Must understand vendor relationships and work well in team environment
8

IT Administrative Assistant Resume Examples & Samples

  • Scheduling and coordinating complex meetings and events
  • Collecting and analyzing data from across the IT organization
  • Basic requirements gathering and analysis
  • Answering and screening calls to route to accountable parties
  • Managing Outlook calendars
  • Developing and booking travel plans; managing expense reports
  • Organizing team materials and information (reference materials, org charts,etc.)
  • Composing correspondence, reports, spreadsheets, decks and other complex documents and reports
  • Providing support and approvals for expense reports, IT and equipment requests
  • Maintaining employee records; changes of status, attendance records, employee requisitions
  • Sharing broader responsibilities with administrative team within department, to ensure steady coverage
  • Maintaining confidentiality and discretion at all times
9

IT Administrative Assistant Resume Examples & Samples

  • Maintain department hardcopy and softcopy filing systems. Includes files for vendor contracts, licenses, assets, projects, documentation, policies and procedures (make all hard copies into soft copies)
  • Maintain bring forward files for recurring periodic department activities, such as contract renewals and performance evaluations
  • Maintain the document folder structure on Sharepoint for all IT documentation via the IT policy webpage
  • Prepare invoices while cross-referencing the balance against budget
  • Assist with other IT asset and vendor management activities
10

IT Administrative Assistant Resume Examples & Samples

  • Receiving, processing and delivering of standard and non-standard requests for mobile devices, accessories and home connections
  • Cost Management
  • Monthly/quarterly invoicing and reports for home connection, hardware and mobile traffic
  • Ensure that the day to day monitoring of spend vs budget
  • Responsible for the successful delivery of projects
  • Technical and organizational implementation of new solutions
  • Close cooperation with stakeholders and establishing awareness about the solutions internally
  • Vendor and Contract Management
  • Monitoring performance and ensure that the agreed services consistently meet KPI’s
  • Active participation in meetings with vendors for the improvement of processes
  • Continual Service Improvement
  • Inventory management - Ordering, sorting and maintaining a healthy buffer of inventory
  • Reacting to and being at the forefront of changing business needs
11

IT Administrative Assistant Resume Examples & Samples

  • Work on IT metrics (Quarterly presentation -> Dashboard)
  • Post assets to IT inventory
  • Update the vendor binders and file documents
  • Assist with spreadsheets (Reference Matrix, Benchmarks, IT Jobs by Coops, Policies by Coops). Work with multiple Coops across the US
  • Set up conference calls for IT team members (Scheduling tasks)
  • Maintain effective working relationships with employees and customers at all levels with in the company Ensure smooth operations, productive communications, and effective understanding during all interpersonal contacts. Provide current and accurate information to all requester s, courteously and in a timely manner
  • Has an Associates or Bachelor Degree in Business, experience working in an Information Technology department
  • Advanced MS Office (Excel, PowerPoint and Word)
  • Strong mathematical acumen and analytical skills
  • Exceptional communication and customer service skills
  • Excellent organizational and time management skills with meticulous attention to detail
  • Must be organized, be able to multitask and prioritize effectively to ensure completion of all daily projects
  • Ability to learn and work in a SharePoint environment
12

IT Administrative Assistant Resume Examples & Samples

  • You will provide professional & courteous telephone coverage; calendar management including working with other admins to resolve scheduling conflicts; arranging single & multi-location meetings and video/audio conferences (coordinate with GMS), etc., requiring interaction with both internal and external parties to coordinate a variety of complex executive meetings
  • Facilities planning and issues management in conjunction with relevant site teams
  • You will provide overall office management for Risk and Finance IT and Group Operations in Raleigh
  • You will assist Raleigh Site Management with overall space planning across the IT organization
  • Provide high-level administrative support to management staff though conducting research and assisting in preparing statistical reports
  • Communicate and handle incoming and outgoing electronic communications on behalf of the management staff
  • Develop communications materials (Internal and External to the department)
  • Arrange travel schedule, reservations and travel expenses for management staff as needed
  • Event Planning and other management support
  • Workplace Administration, OE Management and IT Equipment controlling – including onboarding of new staff
  • Maintain computer files and logs for presentations materials, memos and reports
13

It-administrative Assistant Resume Examples & Samples

  • Assisting management in preparation of meetings
  • Scheduling single and multi-site, intra and inter departmental and cross company meetings and coordinating/setting up travel arrangements
  • Additionally the Administrative Assistant will track associate time off, expense reporting, and coordinating new hire or contractor workspace setup
  • Handle a wide range of administrative duties to include proofreading, creating/editing documents and ordering supplies
  • This person must be highly detail-oriented and efficient, and must take personal satisfaction in providing quality work
  • Advanced working knowledge of MS Word, Excel, and an advanced level of Access
  • Highly detail-oriented and must produce quality work
  • Ability to prioritize, handle multiple tasks and meet deadlines
14

IT Administrative Assistant Resume Examples & Samples

  • The ability to Identify and resolve problems in a timely manner and to gather and analyze numbers and information skillfully
  • Top tier customer service skills and a commitment to the quality of the customers experience
  • Proven verbal and written communication skills
  • Adapt to change in the work environment, manage competing demands and deal with frequent change, delays or unexpected events
  • ­­General IT knowledge of hardware and software
  • ­­­­­Working knowledge of an IT helpdesk
15

IT Administrative Assistant Resume Examples & Samples

  • Is responsible for passing information to appropriate personnel by preparation of basic/standardized reports or ensuring the security of the information within the department. Is responsible for editing and formatting information as appropriate. May be responsible for composing or creating original work. Has limited authority to change content or context of information without approval from superior
  • Researches and tracks routine and non-routine information. May need to obtain the information from a variety of sources and some of the information may be of a sensitive or confidential nature. Main contacts for information are at peer level to mid management level. May perform basic analysis to ensure data conforms to CF standards
  • Establishes and maintains departmental filing system. (Some information may be of a high level of sensitivity or may be confidential in nature.)
  • Picks-up and delivers mail and other department materials daily
  • Screen CIO phone calls and provides messages when needed
  • Budget responsibility consists mainly of consolidating data into final report and may review, log and or process incoming invoices to ensure billing is done correctly and in accordance with policy and the annual budget. Prepares monthly credit card consolidation for IT purchases
  • Prepares domestic and international travel reservations and itineraries. May coordinate superiors/department members’ appointments or assist with scheduling meetings during their travels. Completes expense reports upon return
  • Responsible for scheduling, preparing and facilitating logistics for daily, weekly, monthly and quarterly meetings for CIO and IT department
  • Maintains the CIO’s daily calendar by working with peers to schedule time accordingly
  • Responsible for creating, maintaining and publishing IT documents for IT and all of CF
  • Prepares agendas and participates in IT Staff meetings on a weekly basis
  • Responsible for catering and facilitating logistics for anniversaries, celebrations and other meetings as necessary
  • Maintains a close working relationship with the CIO and IT Directors to assist with additional tasks as requested
  • Minimum of 2 years of office experience
  • Good typing skills (minimum of 45 wpm) with good writing and editing skills
  • Basic understanding of PC operation and applicable software, along with the ability to format standard forms, memos, letters as well as set up and use spreadsheets
  • Proficiency in basic office procedures
  • Ability to work for and take direction from several individuals in middle management
16

IT Administrative Assistant Resume Examples & Samples

  • Strong computer skills, especially Microsoft Excel
  • Ability to work with others at all levels of the organization
  • Ability to work well in team environment
  • Detail oriented – accuracy is mandatory
  • Generally requires HS & 2 years work experience or equivalent combination of education & experience