Global Travel Resume Samples

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G Conn
13883 Turcotte Street
+1 (555) 420 2065
13883 Turcotte Street
p +1 (555) 420 2065
Experience Experience
New York, NY
Global Travel & Expense
New York, NY
Goldner Group
New York, NY
Global Travel & Expense
  • Assists in developing training plans and knowledge sharing with team members
  • Execute AP, AR, and T&E processing fully in accordance with the defined and agreed Vestas Standard Operating Procedures
  • Participate in further improvement and optimization of AP, AR and T&E processes,
  • Performed analytical review to ensure achievement of KPIs and PPIs for the specific function assigned
  • Execute AP, AR, and T&E processing fully in accordance with the defined and agreed
  • Participate in further improvement and optimization of AP, AR and T&E processes, procedures in Finance and Accounting
  • Performed analytical review to ensure achievement of KPIs and PPIs for the specific
New York, NY
Manager, Global Travel & Expense
New York, NY
Beatty, Conroy and Hackett
New York, NY
Manager, Global Travel & Expense
  • Act as Project Lead and departmental resource on a variety of projects, communications, reporting and training activities, as assigned
  • Support various stakeholders using the Concur Travel and Expense application and Global Corporate Travel Program
  • Perform the full day-to-day administrative functions for applications supporting the Corporate Travel and T&E programs (Concur, Lawson, Concur Support)
  • Manage the monthly and quarterly management reporting and analysis of Corporate Travel and T&E spend
  • Provide an excellent level of training and customer service to the internal and external clients
  • Advise and communicate system/applications updates, implementations, interruptions and new products
  • Manage the Company’s credit card program, to include issuance, cancelation, and ensuring all expenditures on such cards are timely submitted to the Company for review and approval
Los Angeles, CA
Workplace Global Travel Director
Los Angeles, CA
Los Angeles, CA
Workplace Global Travel Director
  • Work collaboratively and proactively with leadership to develop and implement key cost savings initiatives and process improvements
  • Develop, communicate and manage execution of global implementation and strategic business plans
  • Oversight of the travel management company including all operational issues, SLA’s, management reporting systems, and adherence to policy
  • Develop a comprehensive marketing and communication strategy to inform, educate, update and establish buy-in for new programs and initiatives
  • Build strong working relationships with internal teams, executive assistants, travel arrangers, travelers and leadership to foster successful collaborations
  • Monitor travel policy compliance and provide strategies to increase adoption
  • Implement improvements to the travel booking processes and procedures
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
New York University
Bachelor’s Degree in Business
Skills Skills
  • Proficient in Microsoft Office, with advanced knowledge of Excel and PowerPoint
  • Strong knowledge of travel tools (Concur, eTravel, Global Distribution Systems, Cvent, etc.) and Service Delivery operations
  • Ability to manage and analyze large amounts of data, with clear analyses yielding relevant information and actionable strategies
  • Excellent communication and presentation skills, both verbal and written
  • Strong interpersonal and networking skills
  • Excellent quantitative, analytical and strategic problem solving skills
  • Demonstrated ability to build and maintain effective working relationships across functions, organizations and suppliers
  • Strong organizational and time management skills
  • Highly effective project planning and management skills
  • Ability to establish organizational objectives and relevant metrics
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15 Global Travel resume templates


Global Travel Sourcing Manager Resume Examples & Samples

  • The jobholder has to be the focal point of contact for all issues relating to the Category
  • Providing expert advice and direction to Senior/Executive Management is important. The jobholder must be able to create effective relationships which provide confidence and understanding of the value of Global deals
  • The jobholder’s responsibilities cover the Group’s expenditure with specified 3rd party vendors. Category spend is in excess of USD 200 million per annum
  • Educated to degree level, as a minimum, and preferably be a Member of the Chartered Institute of Purchasing and Supply (MCIPS) or US equivalent
  • Significant experience in negotiating in a variety of roles across a wide range of products and services
  • Experience of dealing effectively with senior executive management within Morgan Stanley and externally
  • Broad knowledge of Morgan Stanley
  • Extensive knowledge of the major Travel related vendors and the market , knowledge of the market Marketing / Advertising, Corporate entertainment sourcing also useful
  • Extensive supplier negotiation experience, incorporating commercial and contractual issues
  • Must possess excellent communication skills, both verbal and written, to enable effective communication at the most senior levels. Should have the ability to get things done efficiently in a complex, multi-level, multi-functional organisation
  • Will appropriately consider the impact/reactions when developing plans and implementing change
  • Is able to lead and motivate, and to develop and manage internal relationships effectively at all levels
  • Experience of working for an extended period in more than one geographic region of the Group would be an advantage
  • Must have extremely strong procurement experience in the following
  • Travel – global airlines, global hotels, ground transport (chauffeur drive and black cabs rather than fleet), global agency agreements, corporate card agreements

Senior Analyst, Global Travel & Sourcing Resume Examples & Samples

  • Management of day-to-day operation of the corporate travel program with special emphasis on executive travel, including resolving customer service and technology issues
  • Key role in implementation, testing of new travel partner and booking platform
  • Monthly travel KPI analysis reporting to the executive management team to support their budget and policy compliance objectives
  • Reconciliation of travel related invoices
  • Maintain travel page on intranet site
  • Manage Travel Management Companies relationship ensuring their compliance to the SLA
  • Provide employee training and communication for travel programs
  • Assist in facilitation of setup and booking of travel for large group meetings
  • Perform periodic survey of travelers to ensure satisfaction with services
  • Special analytic reporting projects, as needed
  • Successfully engages in multiple initiatives simultaneously; domestically and internationally
  • Excellent verbal and written communication skills and the ability to interact professionally with all levels of management
  • Attention to detail; experienced in developing and maintaining reports
  • Ability to adapt to a rapidly changing business environment
  • Demonstrated ability to prioritize work and manage time in a deadline-driven environment
  • Must be well versed in travel reward programs and industry best practices
  • Technically savvy with advanced Excel skills (including charts) and advanced knowledge of Travel industry’s standard systems
  • Minimum of 3 years of work experience required in fields of operations, travel management or finance in a global organization
  • Minimum of 3 years of analytic analysis and reporting in a global organization
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

VP Global Travel Resume Examples & Samples

  • Design of in-source, co-source and out-source operational models to ensure cost effective, efficient operations
  • Oversee global provision of cast member travel operations for Disney businesses, including the re-design of in-source, co-source and out-source operational models to ensure cost effective, efficient operations
  • Oversee multi-site travel operations teams, currently comprised of more than 80 personnel in 3 US locations and multiple co-sourced travel service providers in 3 international locations
  • Provide strategic direction to and ongoing management of commercial and charter airlines, hotels and transportation vendor contracts
  • Provide strategic direction to and ongoing management of technology enabled travel solutions
  • Drive consistent year on year cost reduction initiatives
  • Actively nurture executive and cast member relationships and demonstrate excellence in client service
  • Develop and actively oversee cast member professional and career development efforts
  • Oversee maintenance of Company travel policy compliance and related reporting efforts
  • 20+ years experience in Fortune 150 size enterprises leading organizations of significant scale. Travel industry expertise is essential
  • Travel industry expert and working knowledge of airline / hotel reservation and related systems
  • 20 years proven leadership skill within a multi-national enterprise
  • Proven ability to lead multi-site service locations
  • Proven ability to champion process improvement and business transformation
  • Deep vendor relationship negotiation and management experience
  • Polished executive verbal and written communication/presentation skills
  • Demonstrated ability to inspire, coach, lead, and develop a diverse team of professionals
  • Sought after team leader with team-work mentality
  • Excellent organization skills and proven ability to operate effectively under pressure
  • Demonstrated ability to successfully manage multi-departmental cost base within budget
  • 20+ years experience in Fortune 50 enterprises

Director of Global Travel Strategies & Operations Resume Examples & Samples

  • Work closely with VP of GTSO to ensure company travel policy and strategic initiatives are applied company wide
  • Minimum 10 years of travel management experience – corporate experience a must
  • Keen understanding of TMC operations including proficiency in Sabre – Agency experience a plus
  • Strong organizational, analytical and presentation skills; ability to customize reports
  • History of managing staff; leadership skills necessary
  • High level business writing skills
  • Experience with TMC implementations – (global a plus)
  • Availability to work overtime

Global Travel Program Administrator Resume Examples & Samples

  • Minimum 5 to 7 years in a corporate travel environment for a large international or multi-national corporation
  • Minimum 3 years’ experience overseeing an outsourced travel services provider internationally
  • Demonstrated experience in leading virtual, cross-functional travel meetings/teams
  • Certifications associated with Travel Services
  • Excellent verbal and written communication skills, including presentation skills, with all levels of the organization and across various cultures
  • Strong research, critical thinking and analytical skills
  • Strong customer service, interpersonal and organization skills
  • Strong Microsoft Office skills: Word, Excel, PowerPoint, Outlook, SharePoint, Visio
  • Strong drive to achieve results; takes accountability
  • Ability to work outside of normal business hours as needed
  • Present recommendations by effectively diagnosing programs and potential causes and makes quality decisions
  • Oversight of the external Global Travel Management Company
  • Ability to maintain a professional image while upholding corporate and departmental policies and procedures
  • Ability to influence across the organization and with vendors
  • Ability to travel as needed for project assignments
  • Requires a bachelor’s degree or equivalent training

Director, Global Travel Operations Resume Examples & Samples

  • Minimum 10+ years extensive experience in travel industry, either corporate travel or agency, with a minimum of 5+ years of management experience
  • Knowledge of procurement processes and experience with supplier management
  • Concur Travel and Expense implementation management and experience
  • Strong decision making and judgment experience
  • Manage cross-functional teams
  • Strong data and analytical skills and capabilities. Ability to leverage data and analytical capabilities to create key decision support tools (executive presentations, business cases, white papers)
  • Strong writing, communication and content capabilities
  • Proven ability to integrate new systems, tools and technologies including social networking and mobile tools

Senior Manager, Global Travel Resume Examples & Samples

  • Strong oral and written communication, customer service skills
  • Ability to be flexible to changing needs and priorities
  • Strong understanding of complexities of managing a global travel program
  • High attention to detail
  • Certified Travel Expert (CCTE) preferred
  • Membership with Silicon Valley Business Travel Association and/or National Business Travel Association is preferred

Sourcing Manager Global Travel Services Resume Examples & Samples

  • Lead the development, management and analysis of Requests for Proposal, eAuctions, supplier negotiations, financial analysis, contract administration and project management
  • Audit online catalogues in Procurement system to ensure compliance with negotiated pricing
  • Identify opportunities to leverage the sourcing of procurement commodities
  • Utilize various procurement tools and processes to research supplier and commodity information. Report and record Procurement transactions such as: Sourcing Request Forms, Projects, Sourcing Strategy, Savings, Contracts, Approved Suppliers, etc
  • Communicate and work with the stakeholders with the purpose of reducing the total cost of ownership of the dedicated commodity to Citi
  • Lead and be part of complex sourcing projects for the commodity, which would include developing and directing RFPs and/or eAuctions; analyze supplier proposals to determine savings, commitments and opportunities
  • Effectively plan and negotiate enterprise wide services agreements that minimize risk and exposure and provide optimal terms and conditions
  • Monitor the supplier market and identify opportunities resulting from new product offerings and/or market shifts
  • Assist Global Category lead with developing the global supplier strategy and work with regions to implement strategies
  • Liaise with Sourcing team, Legal, internal customers and suppliers in written communication and via teleconference
  • Support corporate wide divestiture and acquisition activities
  • The candidate MUST have experience managing Sourcing activities for the Global Travel Category of Spend within a multi-national company (airlines, rental cars, hotels)
  • Certified Procurement Professional such as CPM or CIPS is a plus
  • Experience of working in an international context
  • Previous experience in leading cross functional teams in complex activities that crossover departmental, geographic and business entity
  • Excellent personal communications skills
  • Working knowledge of MS Office
  • Good level of numeracy skills, financial/accounting skills is a plus
  • Drive & Determination
  • Team working Skills
  • Ability to multi task
  • Licenciatura degree or equivalent experience preferred
  • Contract and Vendor Management experience

Senior Director Global Travel Resume Examples & Samples

  • Minimum ten years' experience leading Global Travel Department managing >$50M in air spend
  • Ability to set strategy, lead global project teams and drive projects to completion
  • Proven management experience and skills in managing people in a global multi-cultural environment and an expert in developing high performing teams
  • Expert in travel contract negotiations
  • Expert skills in decision-making and building partnerships internally and externally
  • Strong interpersonal, collaborative and influencing skills to effectively navigate a matrix management structure
  • Effective communication skills with the ability to communicate and build cross-functional relationships; work with all levels of personnel and effectively interact with senior and executive management. Demonstrated effective communications to include written and public speaking/presentations
  • Excellent planning and organization skills and business judgment, including the ability to anticipate the impact of decisions/initiatives
  • Flexible and creative thinker with the ability to define business tradeoffs, generates out-of-the-box solutions, manage uncertainty and anticipate the impact of decisions/initiatives. Strong prioritization skills and ability to manage issues to resolution
  • Ability to drive continuous improvement activities to exceed customer expectations and help promote a professional organization
  • Familiarity with the applicable regulatory requirements including data security and privacy

Global Travel Intern, Corp-summer Resume Examples & Samples

  • Use the Sabre system for travel monitoring and booking – including access travel records, working with Electronic Ticket Records, Manual Ticket Number entry, and ticket formatting
  • Copy invoices for staff when required utilizing ARC Compass and/or Agresso
  • Archive Travel Authorizations from the “Travel Archive” email box to the shared network - Responsible for organizing electronic TA’s for easy tracking and accessibility
  • Verify E-ticket usage and QUEUE REMOVE all used tickets any “OPEN” status leave on queue for QUALITY CONTROL to monitor
  • Process void with entry “WV” and retain void coupons for records, monitor that all voids within 24 hours are logged
  • Access Nonrefundable Database - Remove used/exchanged nonrefundable tickets from database in Access by check exchange log weekly
  • Calculation of full refunds of airline tickets
  • Reconcile Disney BTA Refund report with Access Refund report for accuracy
  • Responsible for tracking and filing accountable documents
  • Print Refund/Exchange Authorization list from Sabre and ensure accuracy on daily log
  • Removing expired nonrefundable airline credits in Sabre and in-house
  • Research passenger information in Sabre and intranet
  • Track incoming and outgoing supplies
  • Monitor and prepare documents for storage
  • Proficient working in Microsoft Office Suite – Word, Excel, Outlook
  • Interest in Corporate Travel field
  • Coursework in Tourism and Travel
  • Currently be enrolled in an accredited college or university and taking at least one class -OR- be a recent graduate of an accredited college or university within the last six (6) months -OR- be currently participating in the Disney College program, Disney Culinary Program or Disney Professional Internship Program in order to qualify for this internship
  • Pursuing a degree in Business, or a closely related field

Global Travel Research Lead Resume Examples & Samples

  • Analyze collected data and clearly summarize findings,
  • Draw conclusions on business travel policy trends and the evolution in expectations, preferences, and habits of business travelers,
  • Demonstrate trending through extrapolation of research data, and
  • Display results using graphs, charts, tables, etc
  • Experience issuing digital surveys and analyzing responses in a comprehensive report
  • Comfort with performing interviews, capturing key findings, and summarizing conclusions from survey/interview comments
  • Experience managing multiple projects and multitasking
  • Experience dealing with multiple constituents simultaneously
  • Strong command of the English language
  • High comfort level with Microsoft products (Powerpoint, Excel and Word)
  • IBM Travel experience (i.e., travel policy, frequent travel)
  • Familiarity with reliable sources in the travel industry
  • Ability to research trends related to “travel policies” and “traveler experience”
  • Experience researching demographics (i.e., generations) and their preferences
  • Practice identifying drivers of change to the business travel experience
  • Access to authors of the articles researched to delve deeper or request full reports

Manager, Global Travel Services Resume Examples & Samples

  • Lead Hershey’s global Travel and Expense (T&E) reimbursement and Meeting Management processes, providing quality service at the lowest possible cost. This includes leadership to Hershey’s Travel Service team, collaboration with internal business partners, building relationships / negotiations with external preferred travel service partners, benchmarking processes/costs and identifying best demonstrated practice opportunities
  • Provide business process leadership to Hershey’s T&E processes including the automated TRIP and HTE systems. Manage expense reporting and Meeting Management processes, including compliance with Corporate Travel Policy, identifying opportunities to standardize and streamline processes and providing Global Process Owner (GPO) with recommendations to achieve best-in-class “total cost of travel” and GSS transactional processing costs
  • Manage Hershey’s contract with our travel service partner, Egencia. Ensure delivery of service level agreement expectations and guaranteed cost reduction commitments. Contract management also includes growing the partnership and optimizing use of a) travel agents, b) the online booking systems, c) Egencia reporting capabilities and d) expertise of Egencia’s Account Manager. Assess and implement Egencia processes outside the U.S. when appropriate. Develop and maintain a system of quality assessments within the travel and meeting processes
  • Manage preferred provider agreements including monitoring and delivering on utilization commitments to achieve negotiated discounts. Spend categories include air, hotel and car rental partnerships. Administer the Corporate Credit Card program including rebate maximization, card holder delinquencies, fraud and other issues as they arise
  • Evolve Hershey’s Global Travel Service intranet website, providing a central communication point for travelers and administrative professional. Deliver top tier policy compliance via communications, education and, at times, mandating expectations. Provide guidance / counseling on special group meeting arrangements upon request
  • Analyze T&E budgets and actual spend activity to identify cost reduction and cost containment opportunities. Achieve industry benchmarked performance on T&E transaction efficiency and cost
  • Manage direct reports including full time and contractors
  • Ability to collaborate and manage relationships with a wide range of internal customers and external business partners with a high degree of accuracy
  • Strong change leadership and communication skills – oral, written and presentation
  • Effective time management; ability to simultaneously manage multiple priorities
  • Problem solving ability with good business judgment in a fast paced collaborative environment
  • Bachelor’s Degree or equivalent experience preferred
  • Minimum 4 years of experience in Travel Services, global experience preferred
  • Prior experience supervising people required

Associate Director, Global Travel Resume Examples & Samples

  • Serve as the subject matter expert for all travel-related programs, including airport security pre-clearance programs, tools, and policies
  • Take leadership role in assessing travel processes, tools, and policies to strengthen the Travel Program and enhance the travel experience. Evaluate, recommend and implement new technology to improve the efficiency and effectiveness of the travel process. Benchmark other firms to measure internal performance
  • Administer and monitor compliance of Vertex’s global travel policy; periodically review and adjust as the business evolves and expands when necessary
  • In collaboration with Strategic Sourcing, develop and execute global sourcing strategies including air transportation, hotel, car rental, and limousine programs that will results in increased traveler satisfaction, cost savings, improved security, reduced environmental impact where possible, and the development of exceptional preferred suppliers
  • Manage and lead our current outsourced travel management company (TMC), including the travel counselors. This includes managing all operational issues, SLAs, reporting requirements, and policy compliance. Also responsible for the periodic re-evaluation and re-negotiation of TMC services
  • In collaboration with other Departments and our TMC, produce value-added management reporting to define continuous improvement opportunities to reduce overall travel expenditures (i.e. “travel smarter”)
  • Develop strong internal working relationships across Vertex, including Strategic Sourcing, Finance, Operations, Executive Leadership and their Assistants. This will require occasional travel to all major Vertex sites globally
  • As Vertex expands internationally, leverage negotiated preferred supplier relationships across borders where it makes sense
  • Partner with the Global Meetings & Events Manager to ensure alignment of objectives between transient and group travel programs
  • Work collaboratively with Operations to ensure security processes and tools are integrated into our Travel strategy
  • Bachelor’s Degree and 10+ years of experience in corporate travel with global travel experience; prior expertise expanding Travel Programs into international countries preferred
  • Ability to build and maintain effective business relationships across functions; comfortable interfacing with senior leadership
  • Strong industry knowledge and relationships; past experience using benchmark data to drive improved Program performance
  • Self-starter with high level of self-confidence who can provide leadership to the organization without constant instruction or direction
  • Excellent oral, written and presentation communication skills
  • Proven ability to manage and deliver on multiple projects and competing priorities; demonstrates energy, enthusiasm and a sense of urgency
  • Exceptionally strong organizational and time management skills; flexibility to work to challenging and changing deadlines
  • Outstanding attention to detail and follow-through
  • Flexible, able to easily adjust to rapidly changing business environment
  • Ability to establish and drive organizational objectives and relevant metrics globally
  • Trustworthy, ability to demonstrate utmost discretion and confidentiality surrounding sensitive travel-related matters
  • Proficient in Microsoft Office and on-line booking tools (preferably Concur)
  • Strong analytical skills specific towards the integration and understanding of multiple data sources such as ERP, travel card, meeting card data in effort to track and report effectively
  • Ability to travel to Vertex sites, including week-long overseas trips, when required and as needed
  • Global Travel Professional, or equivalent, Certification; MBA a differentiator
  • Experience and knowledge of regulatory and governmental global spend transparency requirements relating to the reporting of Healthcare Professional travel-related expenses

Head of Customer Marketing, Global Travel Resume Examples & Samples

  • Lead and navigate relationships with a range of Diageo, customer and external stakeholders
  • Operate in a highly competitive and highly visible retail environment
  • In tune with the complex motivations of shoppers, consumers and customers
  • Ensure that geographically aligned activities at Europe & Americas level are aligned with global brand strategies
  • Guarantee that Travel Retail marketing activities are aligned with those of key domestic markets
  • Be a visible and vocal leader for our brands and their strategy delivering on both financial and share measures and take full responsibility for how they show up in front of our shoppers and consumers
  • Be the brand expert and truly understand our shopper and consumer behaviours to ensure all customer inter action results in our brands winning at the point of purchase
  • Provide leadership and direction for the customer marketing team and ensure all our central marketing functions understand what is needed to consistently win with our customers and consumers

Global Travel Operations Manager Resume Examples & Samples

  • Project management experience is highly preferred
  • Strong organizational, multi-tasking, and prioritization (time management) skills
  • Strong attention to details
  • Innovative thinker and self-starter, Prior success in generating innovative solutions for challenging work situations
  • Ability to drive the execution of operational goals and business strategy
  • Ability to formulate a strategic plan and get buy in from management
  • Proven success in coaching/mentoring a team

CR Manager, Global Travel Resume Examples & Samples

  • Deliver Diageo’s CR strategy in GT, anchored in the functional CR strategic pillars
  • Ensure that strategy is always in line with the business values
  • Leads commercially driven strategy development and execution: Helps to look at business issues from both a commercial and reputation perspective
  • Act as an active member of the extended Leadership team and as a reputational adviser to the Global Travel Exec
  • Build and manage relationships with external key stakeholders
  • Enhance and deliver internal GT communications strategy and plan
  • Seize reputational opportunities and anticipate and mitigate reputational risks through strategic and tactical plans
  • Build on and deliver plans to tackle the CR topics that are unique to Travel Retail, including, but not limited to the following: Raise the public profile of the corporate brand “Diageo” but also Brand “Global Travel” using all channels; Develop and deliver plans which add to Diageo’s position as the clear travel retail industry leader – in terms of thought and category leadership. This will require a significant up-weighting of our PR activity and industry involvement and will deliver a significant benefit in terms of share growth
  • University / master degree – could be in political & social sciences, law or communications
  • Experience - Relevant experience in PR and/or Public Affairs either in-house or within an agency environment
  • Experience in working with different external stakeholders (media, trade associations, government) as well as with communications agencies
  • Adept at engaging opinion-leading media and decision-makers around business-critical topics
  • Excellent knowledge of digital/social media landscape
  • Proven ability to both create and deliver strategy
  • Proven that he/she can pioneer against a fast changing agenda
  • Ability to significantly influence a broad range of senior stakeholders
  • Experience of global role preferred
  • Experience in Management of employee communications and change programmes
  • Sound understanding of CSR and community relations

Global Travel Project Manager Resume Examples & Samples

  • Lead implementation of the Online Booking Tool in over 30 affiliates
  • Manage global travel vendor contracts as well as agency changes
  • Build a relationship with the external and internal stakeholders
  • Implement the consolidated travel data management and reporting tool
  • Reduced Risk Products (“RRPs”) is the term we use to refer to products with the potential to reduce individual risk and population harm in comparison to smoking cigarettes. PMI’s RRPs are in various stages of development and commercialization, and we are conducting extensive and rigorous scientific studies to determine whether we can support claims for such products of reduced exposure to harmful and potentially harmful constituents in smoke, and ultimately claims of reduced disease risk, when compared to smoking cigarettes. Before making any such claims, we will rigorously evaluate the full set of data from the relevant scientific studies to determine whether they substantiate reduced exposure or risk. Any such claims may also be subject to government review and authorization, as is the case in the USA today

Global Travel, Customer Marketing Manager Resume Examples & Samples

  • To beat the plan and the competition by developing and executing a robust category management and commercial plan that delivers irresistible shopping experiences and exceptional category & business performance
  • To be the voice of the shopper and deliver substantial change at the point of purchase through shopper insights and understanding
  • Beating the Competition. Ensure Diageo wins share of space and sales through the execution of the category and commercial plan
  • Drive Footfall, conversion and average transaction value through Shopper interruptions delivered at scale
  • Increasing distribution, rate of sale and visibility through Ease of Shop Implementation
  • Embed category thinking within the commercial organization and with priority customers and partners
  • Delivery of Financial Targets of NSV and TP for North Asia. Manage and control the budget ensuring all key activations are pre and post evaluation
  • Have excellent commercial planning and project management skills
  • Demonstrate Channel / Customer understanding that can be leveraged at pace
  • Be skilled in delivering compelling range / merchandising reviews and POP change recommendations
  • Be a compelling seller, stakeholder influencer and excellent communicator and presenter with adaptability of style
  • Be a Team Player
  • Be highly self-motivated
  • Have a high level of analytical capability, using data and research to understand customers and categories and building compelling proposals from analysis
  • 7+ years of experience

Lead Category Manager, Global Travel Sourcing Resume Examples & Samples

  • Responsible for various sourcing activities within the Global Travel Program
  • Identify, negotiate & contract with Travel Program suppliers
  • Tracks to organizational KPI’s across supplier base
  • Responsible for analyzing spend patterns in an effort to improve supplier offerings, pricing and/or process efficiency across the Program
  • Mange supplier relationships
  • Assesses overall Global performance for all stakeholders with relevant management information (e.g., performance against KPIs, trend analysis)
  • Regular interaction and collaboration with sourcing and operations teams
  • Educated to Degree Level. BA/BS
  • More than 5 years of experience and strong track record in Procurement
  • Travel industry experience and knowledge a plus
  • Strong communication and collaboration skills
  • Strong business ethics
  • Systems and process oriented
  • Pro-active behavior, good organization and time management
  • Services and business oriented
  • Excellent virtual and in person presentation skills

BPM Analyst Global Travel Europe & Americas Resume Examples & Samples

  • Manages and reports elements of the P&L owned by the marketing and sales teams with particular focus on margin improvement. Also responsible for the ongoing management of Risk and Opportunities, and monthly performance reviews
  • Drives and owns the Annual Operating Plan process
  • Responsible for the monthly BPM process, performance reporting and financial Latest Estimations for the team
  • Constructively challenge business decisions, and recommend value-creating courses of action
  • Ensure financial processes are in place to effectively manage all levels of spend
  • Degree qualified
  • Finance qualification (CA, ACMA, ACCA), or 5+ years’ experience in Finance
  • Ability to manage projects, prioritise and work to deadlines
  • Experience of working in a FMCG or equivalent environment
  • Strong problem solving and analytical skills
  • Ability to work and engage cross-functionally and remotely – excellent communication skills both written and verbal and great interpersonal skills both over the phone and face to face
  • Ability to influence, even at Senior Levels within the organization
  • Ability to lead and manage teams on a remote basis
  • PC skills and system knowledge - MS Excel, Outlook, strong knowledge of SAP and an excellent understanding of Anaplan and Microstrategy

Global Travel Finance Manager Resume Examples & Samples

  • Provide high quality P&L related financial support to Global Travel Commercial FDs and the GT Finance and Supply Director
  • As part of this role, to be responsible for the quality, accuracy, timeliness and financial relevance of the in-country management P&L information
  • Managing a team of 8 members

Global Travel Program Manager Resume Examples & Samples

  • 50% Program and Portfolio Leadership of Total Collaboration Management and enterprise related initiatives; Change Leadership related to enterprise initiatives
  • Bachelor's Degree in Supply Chain, Operations, Business, IT or other related field
  • 10+ years of experience in sourcing and procurement
  • 5+ years of experience in sourcing travel for large organizations
  • Strategic thinker – understands the details but can operate at a higher level
  • Strong leadership & interpersonal skills with the ability to engage & influence senior stakeholders
  • Prior experience with Total Collaboration Management tools and implementing new practices
  • Experience with world-class strategic sourcing & category management practices
  • Proven ability to lead and drive systemic changes within an organizations culture
  • Strong experience leading global projects, large teams, and driving category initiatives
  • Strong written & verbal communication skills
  • Ability to multi-task and coordinate initiatives with a virtual, global/regional team
  • Track record of success in capturing value and driving spend to preferred suppliers
  • Demonstrated ability to manage and improve vendor performance through the application of rigorous SRM Processes

Global Travel Commodities Manager Resume Examples & Samples

  • Provide strategic and functional support for the portfolio of commodities services owned by Global Travel Services
  • Develop strong global relationships with key airline, hotel, corporate housing, travel management, transportation and jet charter suppliers to ensure alignment with the firm’s commercial objectives
  • Work with the Global Travel Manager to develop the strategy for each sourcing RFP exercise and partner with the Global Analytics and Control Lead (GAL) to review metrics and trending analysis
  • Proactively liaise with Supplier Vendor Management (SVM) and IT departments to ensure all processes are followed and adhered to during the onboarding of all suppliers
  • Create and provide monthly reporting on supplier’s KPI’s and SLA’s performance through a monthly dashboard
  • Prepare quarterly supplier performance scorecards to monitor the achievements to our negotiated rates and compliance to the Bank’s market share commitments
  • Maintain and own the Bank’s online applications (i.e. Lanyon, Corporate Housing, Addison Lee, etc.)
  • Provide support to the GTM and RTMs with supplier engagements and introduction of new initiatives
  • Network within the travel industry to gain insight into market trends and initiatives
  • Minimum of 7–10 years of experience in a commercial travel management role in a fast paced corporate or agency organization, or within a financial function within the travel industry
  • Must understand supply chain network, infrastructure and pricing structures
  • Logistics management, procurement or financial management experience and/or qualifications would be advantageous
  • Decision-maker, highly motivated with solid business acumen and possessing first class communication, presentation skills and strategic planning skills with solid emphasis on managing by objectives and performance measurement
  • A solid client service and relationship management outlook, with the ability to challenge and influence senior business leaders while being co-operative and collaborative in style
  • Excellent organizational skills with the ability to manage multiple responsibilities while maintaining high quality standards

Global Travel Services GBS Migration Manager Resume Examples & Samples

  • Manage transition projects in the Travel and Expense area
  • Manage the delivery of the project end-to-end including; methodology, planning, managing issues, risks, assumptions and dependences
  • Lead migrations across multiple waves, managing both country and hub staff through successful transitions
  • Deliver progress reports, documentations, presentations
  • Manage senior stakeholders and related communication within projects
  • Supervising stabization phase, trainings needs for all teams
  • Lead activities to foster change that transforms business processes, behaviors
  • Collaborate with multiple ABB stakeholders to ensure that our actions reflect the highest levels of integrity, safety and responsibility
  • Strong experience in Shared Service Centre / Offshoring / Outsourcing area
  • Previous experience on a similar position (as a manger of transition or/and transformation projects)
  • Experience in working in virtual teams and matrix organizations
  • Very strong leadership and very good conflict management skills
  • Strong influencing and collaboration ability
  • Leader of change and strong understanding the effects of organizational and process changes
  • Ability to implement an innovative solution
  • Ability to interact on all organization levels
  • Outstanding interpersonal, communication and problem solving skills
  • Ability to work effectively in diverse, foreign and multi-cultural environments
  • Ability to work with limited guidance/self-starter
  • Enthusiastic with positive attitude towards change

Global Travel Services PMO Manager Resume Examples & Samples

  • Daily tracking of deadlines, deliverables and timelines
  • Create structured schedules and project plans based on agreed project goals
  • Document Country Readiness assessment in line with cross functional input
  • Map processes
  • Manage progress versus T&E Country flight plan
  • Manage team progresses versus agreed plan
  • Insure T&E reporting with WCP initiative and close loop with GBS PMO team
  • Track expenses versus agreed budget
  • Manage internal project reporting (iPPM)
  • Previous experience on a similar position
  • Experience in Shared Service Centre / Offshoring / Outsourcing area or in Travel is an assess
  • Coming from Business or external recruitment
  • Strong negotiation, facilitation and consensus building skills

Global Travel Associate Resume Examples & Samples

  • Responsible for administration of travel card program (US Bank), including card issuance/termination, issue tracking/resolution, delinquency reporting and compliance reporting 40%
  • Responsible for Global Travel Program compliance governance, including email notifications, tracking and reporting of key travel-related compliance metrics. 35%
  • Responsible for Customer Service related inquiries from employees, including policy, expense reporting and travel booking 25%
  • 2 -5 years or more experience in the Travel Industry
  • Experience using or administering Automated expense reimbursement tools (Concur, Chrome River, Databasics, etc.)
  • Experience using or administering Online Booking tools (Concur Travel, Get There etc.)
  • Proficient in Microsoft Excel

Analyst, Global Travel & Expense Resume Examples & Samples

  • Planning & Organizing – Self-starter and organizes work independently under minimal supervision
  • Technical Skills – Solid knowledge of systems and software necessary to perform assigned tasks, including skills in using such tools such as Word, Excel, Powerpoint, SAP and Concur
  • Technical Knowledge – Solid understanding of terminology used in the position. General understanding of Steelcase business and how responsibility relates to internal and external customers
  • Financial Analyst – Solid analytical skills. Able to perform financial evaluations and draw conclusions from financial/business data. Displays solid technical/professional judgment
  • Interpersonal/Communication – Clearly expresses thoughts verbally and in writing. Works cooperatively within the team (including the KL staff) and across company functions. Anticipates and responds to the needs of others when conveying information. Influences others positively and encourages their participation in discussion. May be required to conduct training sessions in front of live groups or via telepresence
  • Project/Workflow Management – Establishes own priorities and deadlines, manages workflow to effectively meet goals. Strives for continuous improvement
  • Must be able to work with and maintain confidential information
  • Must be customer service oriented
  • Undergraduate degree in Accounting or Business, or equivalent experience

Global Travel Services Analyst Resume Examples & Samples

  • Global travel arrangements and expense report preparation for employees in EMEA region
  • Recommend lower cost alternate hotels and routing options to travelers
  • Provide guidance related to MSCI preferred vendors, visas and other travel related topics
  • Provide assistance to negotiate hotel agreements for internal events and long-term stays
  • Communicate travel news, warnings, world situations, best practices to employees
  • Crisis management support for travelers and local staff as needed
  • Other ad hoc projects on request as this list is not exhaustive and would evolve according to business requirements
  • It is desired that the person has worked in a multinational organization
  • Experience booking travel reservations and submitting expense reports
  • Excellent communication and organization skills, reliable, service oriented, innovative, self-starter

Global Travel & Expense Resume Examples & Samples

  • Execute AP, AR, and T&E processing fully in accordance with the defined and agreed Vestas Standard Operating Procedures
  • Proactively engage and collaborate with Regional Finance, Treasury, Global Sourcing and other business stakeholders, in order to solve operational issues and problems with speed and quality
  • Prepares daily and monthly reports and accompanying schedules and specifications
  • Performed analytical review to ensure achievement of KPIs and PPIs for the specific function assigned
  • Preferably with experience on Travel Expense process and Reporting
  • With at least 2 to 4 years working experience in the same field
  • With BPO experience

Senior Global Travel Program Manager Resume Examples & Samples

  • Management of the Travel program, owning and driving both the daily operations and the global strategy for the program, both of which should be consistent with company culture, policies, and travel spend parameters
  • Develop and execute the vision for a best in class Travel program. Effectively manage towards that vision, keeping the customer experience at the center of the vision
  • Ensure continuity of service across the travel enterprise ranging from TMC, reservation systems (traditional and on-line), and related travel software, airlines, hotels, rental cars and related Suppliers
  • Partner regularly with customers to understand travel needs of all types of travelers and ensure the program balances effectively between delight and compliance
  • Define and deliver success measures and reporting processes: track and analyze program progress and create relevant reporting and dashboards for actionable decision-making by Intuit leaders
  • Supplier Relationship Management for travel partners, including partner management, scorecarding, QBRs, negotiating and managing contracts with travel suppliers/partners, RFPs etc
  • Drive effective change using strong communication skills, training and other practices to bring employees along on the program journey
  • Develop and deliver innovative, interactive training
  • Use strong communication, presentation and influencing skills to identify issues, negotiate proposed solutions, present to key stakeholders and implement solutions
  • Leverage peer and industry best practices and benchmarks to make recommendations for continuous program improvement and offerings
  • 10+ years’ industry expertise with excellent Program Management skills, including relevant experience leading a global travel program and managing suppliers
  • Strong knowledge of travel industry, agencies, supplier operations and source selections
  • Customer driven with strong communication, coordination, and planning skills
  • Excellent analytical skills and ability to make recommendations to senior leadership based on data
  • Ability to apply judgment to balance policy with achievement of business objectives and customer experience
  • Operates independently and works well in team environment, including remote teams
  • Ability to influence and change the thinking or gain the acceptance of others
  • Concur Travel & Expense experience is a plus

Director, Global Travel Agency Sales Resume Examples & Samples

  • Education (Degree and level of attainment): MBA or equivalent work experience
  • Experience (Industry/function and years of experience): At least 10 years working in the commercial organization of a major airline or travel agency
  • Preferred qualifications: Prefer previous experience in any of the following areas: Sales, Account Management, Revenue Management and/or Marketing
  • Knowledge, skills, and abilities: Exceptional communication and negotiating skills. Ability to work within all management levels of a multinational travel agency. Ability to develop and advocate business plans across multiple functions, regional leaders and with Joint Business partners. Must be willing to travel 2-3 weeks per month with some international travel

Director, Global Travel Project Management Resume Examples & Samples

  • Partner with various groups across the company to develop and maintain efficient and effective operational procedures enabling successful execution of international travel, events, and projects while always providing a quality experience to stakeholders
  • Cultivate long-term, collaborative, strategic relationships with internal partners while providing support in setting and maintaining timelines and priorities, preparing budgets, and supporting realization of business goals
  • Contribute to Crisis Management planning, and support incident coordination and response procedures
  • Create policies and procedures that promote traveler education and compliance
  • Embody the role of an ambassador for WWE and collaborate with event stakeholders to understand their business goals and support their realization of goals
  • At all times, support the company’s mission and branding initiatives while managing the delivery of global events
  • Stay up-to-date on travel and event management industry news to maintain best-in-class practices and policies
  • Keep current with WWE business initiatives, brands, and talent
  • 7+ years of related experience in Project Management
  • Entertainment/Media industry and Global experience strongly preferred
  • Capable of effectively managing multiple projects simultaneously in a fast-paced, deadline-driven, ever-changing environment while remaining organized and detail-oriented
  • Able to function effectively and efficiently in a matrix corporate environment
  • Strong interpersonal and communication skills (including written, verbal, and presentation) with ability to work well both independently and with a team
  • Excellent organizational and project management skills, with keen sense of detail orientation
  • Strong analytical aptitude and problem solving skills
  • Solid MS Office Suite skills (especially Excel and PowerPoint)
  • Able to travel internationally for business as needed (approximately 25-35%)
  • Bachelor degree

Global Travel Services Analyst Resume Examples & Samples

  • Global travel arrangements and expense report preparation for employees in APAC
  • Provide guidance related to MSCI Preferred vendors, visas and other travel related topics
  • Provide assistance to negotiate hotel agreements for Internal Events and Long-Term Stays
  • A Bachelor's degree, preferably in Hospitality / Travel or similar field of study

Global Travel Services Expense Analyst Resume Examples & Samples

  • Main responsibility would be expense report preparation for employees
  • Other activities may include global travel arrangements
  • Administration, reconciliation and problem resolution of American Express Corporate Cards
  • Provide training to travelers and administrative assistants – MSCI Expense Policy, Concur Travel, Concur Expense, Concur Mobile, etc
  • Vendor management support of MSCI Preferred Hotel Properties – identifying current needs, potential preferred properties, continuous review of existing properties, problems resolution
  • Research other travel related programs and perks that MSCI could offer to its travelers
  • A Bachelor's degree, preferably in Hospitality / Travel field of study or similar field
  • Outstanding English language skills
  • Excellent team player
  • Ability to work in a highly pressurized environment and to prioritize work load accordingly
  • Professional and proactive; flexible to work out of business hours during crisis or emergencies

Global Travel Services PMO Manager, Bangalore Resume Examples & Samples

  • Develop project documentation and progresses on a daily basis
  • Align with GBS standards and executing tasks associated with managing T&E project
  • Document workshop’s outcome
  • Support building design documents
  • Support countries in project documentation and progress tracking
  • PMO subject matter expert during the weekly calls with implementation team of the supplier and the country
  • Daily update calls with individual team members on the open action points
  • Project management qualification – value add certification in PMI or other Project Management framework
  • 5 to 10 years of PMO experience in a global environment or excellent reporting skills and experience
  • Ability to promote a team environment

Global Travel & Expense Resume Examples & Samples

  • Participate in further improvement and optimization of AP, AR and T&E processes,
  • Procedures in Finance and Accounting
  • Execute AP, AR, and T&E processing fully in accordance with the defined and agreed
  • Vestas Standard Operating Procedures
  • Proactively engage and collaborate with Regional Finance, Treasury, Global Sourcing
  • And other business stakeholders, in order to solve operational issues and problems
  • With speed and quality
  • Performed analytical review to ensure achievement of KPIs and PPIs for the specific
  • Function assigned
  • Bachelor's/University Degree, Business Studies/Finance/Management, preferably
  • Accounting graduate

Global Travel Resume Examples & Samples

  • Build and manage relationships within EY and suppliers, working closely with the Global Category & Area Leaders within the Travel, Meetings & Events team
  • Identify & establish new opportunities as it pertains to disruptors in the travel, meetings & events industry and see how they could support the global travel meetings & events program
  • Lead and direct the communication strategy for global travel, meetings & events
  • Being key contact for our travel team members, suppliers and communication department for our implementation projects to ensure, documents are being provided accurate and in time, as well as being published on our intranet / portals
  • Benchmark our technology landscape and identify opportunities while leveraging best practices
  • Manage & drive meeting technology by interacting with our Meeting & Event leaders and suppliers. Conduct trainings with event planners and manage suppliers. Conduct quarterly review meetings and monitor submission of monthly savings report
  • Administer global technology contracts into the global data base
  • Manage & Drive our telepresence project together with travel team members, IT & TMC’s to increase the utilization of the telepresence suites
  • Manage and release a yearly global travel survey, also being key contact for all travel related surveys. Ensure accuracy and relevance of questions and distribution lists as well as in time distribution. Monitor feedback and take appropriate actions. Deliver results to stakeholders and make sure and monitor that action plans have been put in place- communicate results
  • Gain an understanding of the interrelation between the client-serving business, the internal customers, member firms, and key operational departments. This will help to manage Ernst & Young’s knowledge, processes and capital resources
  • Collaborate with GDS leadership on the management and oversight of the Travel, Meetings & Events support team to ensure we are using the resource to the maximum
  • Ability to drive change, by building strong, trusting relationships stakeholders around the Area
  • Strong influencing, teaming, and analytical skills
  • Understanding of strategic trends in the major industries you support, with an ability to develop and implement appropriate operational strategies
  • Knowledge in travel management and the supporting tools, metrics and leading practice
  • Global knowledge in the travel sector
  • Significant business experience, including experience in Travel Management
  • Experience managing people
  • Very good Excel and Powerpoint skills
  • Being able to understand travel data and establishing business cases

Global Travel Resume Examples & Samples

  • Research, analyze, create and execute all Textron Systems, Customer, U.S. Government and foreign government requirements for foreign and domestic deployment of all field service personnel. Requirements include but are not limited to CACs, AKO/JKOs, LOAs, VISAs, work permits, security clearances, medical requirements, required online training, IATP, APACs submissions, and AES Import/Export submissions
  • Synchronized Pre-Deployment and Operational Tracking entry and reporting, Government and Customer tracking and reporting of personnel, internal personnel location reporting, visa tracking and reporting. Provides status updates to Programs and Sr. Leadership
  • Advise business on deployment requirements by type of contract and country to ensure proper execution on programs
  • Develops, conducts and coordinates employee on-boarding ensuring each employee is properly trained in company requirements, expectations, US Government and Foreign government regulations, and expense and travel policies. Advises employees as needed on matters relating to deployment
  • Operate in multiple government databases including but not limited to SPOT, AES, NSERC, Foreign Clearance Guide, and our internal Field Service Support Database and Application Xtender Medical Records database
  • Participates in continuous improvement projects as required to enhance process, policies and procedures
  • Ensures compliance with all requirements and regulations, including company policy, and US and foreign government requirements
  • Liaison between Textron Systems and multiple external customers - foreign governments, embassies, program offices, medical facilities, visa vendors, law firms, Textron companies, and the National Deployment Center to ensure deployment and mission readiness according to contractual requirements for all programs
  • This position researches deployment requirements including but not limited to visa and medical for all countries on all contracts requiring field personnel. This position assists in negotiating lower costs for medical and visa fees and provides estimates to business
  • 4 year Degree in Business or related area or equivalent combination of education and experience

Global Travel Analyst Resume Examples & Samples

  • Provide vision, direction and continuous improvement to ensure company travel objectives are met
  • Establish policy and strategy for the global travel program
  • Oversee the selection of and negotiations with travel related vendors, and serve as chief liaison with same
  • Create awareness of the Global Travel, Card & Expense group and our objectives within the Company
  • Ensure all travel initiatives are completed on time and within budget and are consistent with Corporate Services and Company objectives
  • Functional knowledge of Concur Expense and Concur Travel, including site administration, training, and second level customer support
  • Maintain knowledge of all applicable regulations, legal requirements and trends in the corporate travel industry to meet the needs of the changing business environment
  • Partner with Global Supply Chain to ensure timely and effective contract maintenance, RFI and RFP processes
  • Proactively seek technology solutions to enhance existing travel program
  • Liaise with HES&E Security officer to ensure Company Duty of Care for all traveler safety
  • Working knowledge of corporate card program to support coworkers as needed
  • BA/BS or GLP, CTC, CCTE, CMP or other travel industry certificate
  • 4 to 5 years of travel industry experience, with a minimum of 2 years travel vendor sourcing
  • Demonstrated ability of working with and managing people/teams in a complex, changing environment to deliver value-added results
  • Demonstrated ability for managing projects and vendor relationship management/issue resolution
  • Strong critical thinking skills with proficiency with Microsoft Office programs and ability to work with other programs and databases
  • Ability to travel domestically and internationally

Manager, Global Travel & Expense Resume Examples & Samples

  • Perform the full day-to-day administrative functions for applications supporting the Corporate Travel and T&E programs (Concur, Lawson, Concur Support)
  • Provide an excellent level of training and customer service to the internal and external clients
  • Advise and communicate system/applications updates, implementations, interruptions and new products
  • Support various stakeholders using the Concur Travel and Expense application and Global Corporate Travel Program
  • Resolve production and project issues related to the application, including troubleshooting, system changes and/ or working with Concur Support to obtain resolution
  • Other duties and responsibilities as assigned by management
  • Bachelor's degree required. Advanced degree in finance or business preferred
  • Minimum 5 years of Corporate Travel Expense Administration
  • Strong Microsoft office and technology applications experience
  • Strong analytical, financial and systems skills are required
  • Experience working in global business, a plus

Workplace Global Travel Director Resume Examples & Samples

  • Develop, communicate and manage execution of global implementation and strategic business plans
  • Provide strategic recommendations to strengthen program and further reduce total cost of ownership
  • Coordinate all international procurement and travel management activities across regions; collaborate with and oversee business plans of the regional/local client general managers and office liaisons
  • Develop and execute global sourcing strategy including air, hotel, rail and car rental programs resulting in the achievement of increased traveler satisfaction, reduced travel security risk, cost savings, and the promotion of an expanded preferred provider program
  • Work with travel suppliers to resolve escalated service issues
  • Develop and manage all travel vendor relationships and programs such as agency, air, hotel, car rental and other travel related services ensuring compliance to service level agreements and contractual commitments
  • Oversight of the travel management company including all operational issues, SLA’s, management reporting systems, and adherence to policy
  • Implement improvements to the travel booking processes and procedures
  • Create, administer and enforce corporate travel policy and procedures on a global basis. Develop systems that track and report non-compliance. Continuously review and update the travel policy to ensure that it evolves and develops to meet the changes in company objectives and traveler requirements
  • Monitor travel policy compliance and provide strategies to increase adoption
  • Facilitate and/or conduct ongoing business planning meetings
  • Research, evaluate and implement new travel technologies to improve traveler satisfaction and colleague experience while increasing controls, reducing costs and aligning with industry best practices
  • Facilitate and coordinate online adoption growth strategy
  • Facilitate online Booking tool implementation, maintenance and training
  • Develop reports and analyze data to measure effectiveness of corporate travel programs and drive adoption and change. Provide meaningful reports to management to evaluate travel costs, opportunities and behaviors
  • Build strong working relationships with internal teams, executive assistants, travel arrangers, travelers and leadership to foster successful collaborations
  • Serve as primary contact and escalation point for all travel related matters, including interacting with high level Executives
  • Develop a comprehensive marketing and communication strategy to inform, educate, update and establish buy-in for new programs and initiatives
  • Work collaboratively and proactively with leadership to develop and implement key cost savings initiatives and process improvements
  • Develop, implement and execute a travel risk program with Business Continuity Management team to provide clear protocols for travelers and internal stakeholders to follow in the event of an emergency
  • Assist with budgets, financial analyses and reports for Corporate Administrative Services
  • Liaise with peer group travel directors and participate in industry forums/events to benchmark and identify industry best practices
  • Work on miscellaneous projects and initiatives as requested by VP and Sr. VP – Corporate Administrative Services
  • Minimum of five years of global travel management experience in a corporate environment
  • 10+ years of travel industry experience with proven track record in managing strategic supplier relationships and delivering results
  • Extensive experience in running complex travel-related RFPs
  • Outstanding negotiation skills
  • Experience in creation, negotiation and administration of contracts
  • Ability to manage and analyze large amounts of data, with clear analyses yielding relevant information and actionable strategies
  • Excellent quantitative, analytical and strategic problem solving skills
  • Customer centric attitude for ensuring employees are treated as customers requiring high-level travel services
  • Ability to establish organizational objectives and relevant metrics
  • Highly effective project planning and management skills
  • Strong knowledge of travel tools (Concur, eTravel, Global Distribution Systems, Cvent, etc.) and Service Delivery operations
  • Demonstrated ability to build and maintain effective working relationships across functions, organizations and suppliers
  • Excellent communication and presentation skills, both verbal and written
  • Strong interpersonal and networking skills
  • Proficient in Microsoft Office, with advanced knowledge of Excel and PowerPoint
  • Previous leadership experience preferred

Global Travel Program Manager Resume Examples & Samples

  • Responsible for management of multi-national business travel agreement with clients; monitor scope creep, contract renewal dates, financial triggers etc
  • Conducts regular diagnostic of each client’s travel program to assess the maturity of the client’s program and identify areas of opportunity for improvement
  • Develops and executes a regional travel management business plan by client detailing objectives, strategies, and measurable goals
  • Gains consistency in the delivery of program management products and services to clients in all countries in the region, with a focus on efficient and cost effective practices
  • Responsible for client retention
  • Identifies incremental business opportunities within existing client portfolio, realizing increased value for client and revenue for CWT
  • Represents the clients within CWT, communicating with the key departments of CWT on matters of delivery required, as part of the client agreement
  • In cooperation with the respective national sales and program management teams, actively works to secure and implement CWT in any regional countries where CWT is not the incumbent
  • Provides, in a format agreed with the client, formal analysis, commentary and recommendations on client’s regional travel expenditure using the Management Information tools provided by CWT
  • Develops and maintains multi-level client relationships
  • Participates in regional / global re-bids as required
  • Engages in production of consolidated client financials
  • Provides input and support for regional airline negotiations and hotel programs
  • Monitors client profitability levels and address profitability improvement when necessary
  • Controls the program management budget as set for the identified client portfolio
  • Tertiary qualifications in Business, English or its equivalent
  • 3-5 years proven experience in sales or program management within a customer solution oriented environment; global experience a plus
  • Experience within the travel industry will be highly regarded
  • Demonstrated ability to both think and act strategically
  • Strong influencing skills to enable motivation of direct and indirect teams across multiple geographic locations
  • Moderate amount of international travel is required
  • Abilities to deal within a multicultural environment
  • Outstanding written and verbal English communication skills
  • Highly developed presentation skills
  • Strong negotiation and problem solving skills

Director Global Travel Industry Sales Resume Examples & Samples

  • Develops account relationships which fall within established territory/account base
  • Provides sales, services and coordination of group events on behalf of MGM Resorts International within respective territory/account base
  • Hosts prospective clients visiting to the properties including customer entertainment such as dining in hotel restaurants and accompanying clients to shows
  • Creates awareness and actively sells MGM Resorts International through attendance at trade shows and other industry functions
  • Develops suggestions to maximize revenue streams at MGM Resorts International properties
  • Provides ongoing evaluation and account analysis
  • Maintains close contact with client account base ensuring customer retention
  • Required to meet or exceed established quotas
  • Conducts and escorts site inspections and FAM trips
  • Interacts with all departments of properties to ensure strong communication
  • Active participation in industry associations where appropriate
  • Participate in Company related travel
  • Performs all other job related duties as requested