Corporate Travel Agent Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the corporate travel agent job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired. Read the complete guides below for more details.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

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CQ
C Quigley
Cleta
Quigley
9441 Lisa Crest
Detroit
MI
9441 Lisa Crest
Detroit
MI
Experience Experience
03/2015 – present
Dallas, TX
Corporate Travel Agent
Corporate Travel Agent
03/2015 – present
Dallas, TX
Corporate Travel Agent
03/2015 – present
  • Working knowledge of Word, Outlook, and Excel
  • Working knowledge of geography
  • Escalate out of policy request to the Manager, Facility Services and Administration
  • Provided 24 hour support to executive level team & top travelers in company
  • Provides unparalleled service to travelers by providing prompt, accurate and professional communication
  • Monitor, sort and work all GDS queues daily to maintain quality control
  • Communicate professionally and provide information promptly and accurately
11/2009 – 02/2015
New York, NY
Corporate Travel Agent
Corporate Travel Agent
11/2009 – 02/2015
New York, NY
Corporate Travel Agent
11/2009 – 02/2015
  • Make transportation arrangements to and from airports
  • Keep immediate superior promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action which may be taken
  • Help determine the most efficient way to make flight connections
  • Performs other tasks that may be assigned by supervisor
  • Makes air, car, and hotel reservations for individual and group travel in compliance with corporate travel policies
  • Follow company procedures, guidelines and standards in the areas of customer service, building Passenger Name Records (PNRs) and profiles, ticketing, utilization of front room Sabre Computer Reservations System (CRS) productivity, attendance, accuracy of work, invoicing, etc
  • Performs related clerical duties and verifies accuracy of travel documentation and charges
Education Education
California State University, Northridge
Skills Skills
  • Able to work in a fast paced environment, adapt to change quickly, capable of prioritizing, multi-tasking and handle high volume effectively
  • Possess excellent geographical and product knowledge of destinations and suppliers
  • Knowledge of domestic and international travel
  • Strong work ethic with a willingness to take ownership and yield proactive problem solving skills
  • Knowledge of Concur on-line booking tool
  • Proficient in Microsoft Office – Outlook, Excel and Word
  • Ability to function in a fast-paced, demanding environment
  • Deliver quality customer service
  • Excellent communication and organizational skills
  • Completely understands and applies job practices, techniques, standards, principles, and concepts
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1

Corporate Travel Agent Resume Examples & Samples

  • Makes air, car, and hotel reservations for individual and group travel in compliance with corporate travel policies
  • Make transportation arrangements to and from airports
  • Help determine the most efficient way to make flight connections
  • Provides unparalleled service to travelers by providing prompt, accurate and professional communication
  • Track unused e-tickets for exchange toward future trips and personal expenses
  • Performs other tasks that may be assigned by supervisor
  • Minimum of 3 years experience working as a corporate travel agent
  • Fully proficient with reservation system, Amadeus preferred
  • Familiar with iBank Travel Reporting
  • Proficient with domestic and international tariffs
  • Proficient in making multi-segmented airline reservations
  • Knowledge of all types of ticketing, exchanges, and voiding of tickets
  • Familiar with group and conference travel arrangements and preferred vendor programs
  • Working knowledge of Word, Outlook, and Excel
  • Accuracy and attention to detail
  • Can juggle priorities and be able to work under pressure
  • Good oral and written communication skills
2

Corporate Travel Agent Resume Examples & Samples

  • Confirm lowest logical air, car and hotel reservations according to the our travel policy
  • Handling all travel requirements including complex domestic and international flight itineraries
  • To issue, re-issue and perform re-calculations of international and domestic airfares
  • Sourcing the best and most cost effective worldwide routes booking all flights, hotel and ground
  • Answering calls and emails from employees in a polite, efficient and professional manner
  • Maintain thorough knowledge of the Lubrizol reservation process – including quality control and the on-line Concur booking tool process
  • Knowledge of international reservation process
  • Communicate all necessary client requests and/or concerns to supervisor and manager
  • Provide VIP assistance as needed
  • Provide outstanding customer service to our employees
  • Assist with value added projects requested by travel management
  • Work as part of a team and communicate effectively both internally and externally
  • Attend and participate in team meetings
  • Keep abreast of current events and changes in the travel industry
  • Online reservation fulfillment and ticketing
  • 6+ years of corporate travel experience
  • Expertise with the Galileo/Apollo GDS travel system
  • Knowledge of Concur on-line booking tool
  • Experience with complex domestic and international fares
  • Possess excellent geographical and product knowledge of destinations and suppliers
  • Proficient in Microsoft Office – Outlook, Excel and Word
  • Ability to function in a fast-paced, demanding environment
  • High level analytical skills
3

Corporate Travel Agent Resume Examples & Samples

  • Portray a positive attitude
  • Accept supervision/guidance
  • Focus on day-to-day processes
  • Comply with company standards, policies and procedures
  • Display professionalism in both conduct and dress
4

Corporate Travel Agent Resume Examples & Samples

  • Ensure that reservations for air travel, car rentals and overnight accommodations are accurate and that itineraries, tickets and instructions are available to employees on a timely basis
  • Arrange and complete travel arrangements for Medline international and domestic travel
  • Advise travelers on most efficient routes, lowest available fares, exchange rates, etc.    
  • Provide business travel support services for Medline travelers
  • Serve customers directly or indirectly following established policies and procedures
  • At least 3 years travel agency experience
  • At least 2 years SABRE technology experience
  • Working knowledge of Microsoft Office products
  • Cvent meeting software and Concur travel software experience or related travel software experience
5

Corporate Travel Agent Resume Examples & Samples

  • Complete travel arrangements for client with air, hotel, car, and ground transportation vendors at the lowest possible fares based upon selected itinerary by utilizing preferred vendors to maximize profit for branch and parent company
  • Follow company procedures, guidelines and standards in the areas of customer service, building Passenger Name Records (PNRs) and profiles, ticketing, utilization of front room Sabre Computer Reservations System (CRS) productivity, attendance, accuracy of work, invoicing, etc
  • Participate fully as a team member to assist, as needed, in completing all functions related to servicing the client, including ticket processing, clerical functions, prepaid tickets, debit memos, etc
  • Research and provide solutions to travel-related problems clients may have experienced with arrangements provided them by customer service referral
  • Is fully informed and stays abreast of all airline rules and regulations as well as tariffs and other industry requirements and accurately applies this information when making travel arrangements
  • Maintain a high level of competency in operating the Sabre CRS
  • Attend staff and training meetings for ongoing updates in the travel industry and office procedures
  • Keep immediate superior promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action which may be taken
  • Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
  • High school diploma or equivalent and completion of an accredited travel school program
  • Must demonstrate thorough knowledge of travel industry rules including proficiency of at least one Computer Reservations System (CRS)
  • Ability to meet and maintain performance standards defined for Corporate Travel Agent title
  • Diplomacy and tact required in contact with vendors, co-workers and clients
  • Courteous, professional phone manner
  • Working knowledge of geography
6

Corporate Travel Agent Resume Examples & Samples

  • Completely understands and applies job practices, techniques, standards, principles, and concepts
  • Develops solutions to a variety of complex problems referring to established precedents and policies
  • Receives general direction for work that is reviewed upon completion for adequacy in meeting objectives. Participates in determining objectives of assignment; plans, schedules, and arranges own activities to accomplish those objectives
  • Exerts some influence on the overall objectives and long-range goals of the organization. Erroneous decisions or failure to achieve objectives typically have a serious effect upon the administration of the organization
  • Represents organization as a prime contact on contracts or projects. Interacts with senior internal and external personnel on significant matters often requiring coordination between organizations
7

Corporate Travel Agent Resume Examples & Samples

  • Respond to customer request and book air, car and hotel reservations for individual and group travel in compliance with corporate travel policy
  • Continuously strives to provide travelers with a positive experience utilizing analytical & strategic skill for a first call resolution
  • Communicate professionally and provide information promptly and accurately
  • Maintains the highest possible level of individual and company confidentiality
  • Track unused tickets, process refunds/exchanges
  • Monitor, sort and work all GDS queues daily to maintain quality control
  • Assist travelers with acquiring passport, passport renewals, and visa requirements
  • Maintains traveler profiles, including information on family members where applicable, ensuring specials requests and reward program information
  • Provided 24 hour support to executive level team & top travelers in company
  • Provide priority wait-listing, preferred seat selection, upgrade management as needed
  • Partner with A/P to resolve any corporate card issues
  • Produced quarterly and annual exchange reports; reviewed monthly, quarterly, and annual spend reports
  • Escalate out of policy request to the Manager, Facility Services and Administration
  • Other duties may be assigned as required
  • 15+ years of corporate travel experience
  • Experience with at least one GDS reservations system(s). Preferably Apollo
  • Displays a positive attitude with energy and enthusiasm
  • Strong work ethic with a willingness to take ownership and yield proactive problem solving skills
  • Skilled in usage of personal computer, Internet search processes and Microsoft office
  • Able to work in a fast paced environment, adapt to change quickly, capable of prioritizing, multi-tasking and handle high volume effectively
  • Assist travelers with Concur, online book tool
  • Knowledge of domestic and international travel