Travel Agent Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the travel agent job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

KT
K Tillman
Kari
Tillman
762 Rosenbaum Club
Dallas
TX
+1 (555) 770 9786
762 Rosenbaum Club
Dallas
TX
Phone
p +1 (555) 770 9786
Experience Experience
04/2014 present
Detroit, MI
Business Travel Agent
Detroit, MI
Business Travel Agent
04/2014 present
Detroit, MI
Business Travel Agent
04/2014 present
  • Work professionally and independently in providing travel services by e-mail and phone
  • Manage workflow and processes in accordance with SLA
  • A team player with a high level of flexibility
  • Offer best travel options in terms of pricing and routing
  • Maintain a high level of customer service by ‘Going the Extra Mile'
  • Excellent knowledge of the French, German and/or Dutch language
  • Apply all BCD Travel processes
02/2011 01/2014
San Francisco, CA
Travel Agent Trainee
San Francisco, CA
Travel Agent Trainee
02/2011 01/2014
San Francisco, CA
Travel Agent Trainee
02/2011 01/2014
  • Perform additional job-related duties as assigned by management
  • Learn and follow all policies and procedures set forth by the organization and provide accurate documentation of all transactions
  • Advises clients on a variety of package tours including cruises and makes necessary arrangements
  • Perform general clerical duties relevant to travel reservations, itineraries, travel brochures, etc
  • Greet and provide Legendary Service to everyone who calls or visits the office
  • Effectively utilize all lead management tools and resources to consistently cultivate new business while building a solid base of repeat business
  • Provide daily administrative support to high producing travel agent
11/2005 09/2010
Philadelphia, PA
Travel Agent
Philadelphia, PA
Travel Agent
11/2005 09/2010
Philadelphia, PA
Travel Agent
11/2005 09/2010
  • Work with Legal/Risk Management on Duty of Care issues, car accidents, and other incidents relating to business travel
  • Providing our clients with the best travel package deals
  • Assist clients with reservations, transfers and changes
  • Monitor travel policy compliance and provide strategies to increase compliance
  • Identify savings opportunities and service enhancements, initiate process improvements and deployment of benchmarking‐generated best practices
  • Maintain knowledge of evolving travel industry, technology, and AAA policies, procedures, products and services
  • Maintain knowledge of evolving travel industry
Education Education
Bachelor’s Degree in Professionalism
Bachelor’s Degree in Professionalism
University of Massachusetts Amherst
Bachelor’s Degree in Professionalism
Skills Skills
  • Functional knowledge of travel industry standards and reservation agent functions
  • Maintain knowledge of evolving travel industry, technology, and AAA policies, procedures, products and services
  • Knowledge of domestic and international geography, city codes, decoding fares and ability to apply account specifics
  • Ability to provide consistent customer service and resolve complex travel related problems
  • Good customer service and communication skills
  • Good typing skills with a working knowledge of office equipment/PC software
  • Achieve sales goals by proactively promoting, selling, and securing reservations for domestic and international leisure travel services including travel by air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance
  • Knowledge of official travel entitlements in accordance with DTA 7-Army Europe policies and regulations
  • Functional knowledge of Gates AMC/Patriot Express booking procedures
  • We believe you have customer service/sales background and enjoy consulting with clients and partners on all levels, while creating and bringing together win-win solutions
Create a Resume
1

Virtual Sales Travel Agent Resume Examples & Samples

  • Minimum six months’ experience within the past two years working in a performance-driven role with specific sales metrics/goals
  • Minimum six months’ experience in a role requiring the ability to work well with people, overcome objections, and/or upsell/cross-sell products or services
  • Must live in the Boulder/Broomfield/Denver area in Colorado or the Salt Lake City area in Utah, with the ability to attend three weeks of initial onsite training including up to three overnight stays in resort during a three-week period
  • Computer proficiency, including ability to easily and efficiently navigate and toggle between multiple screens, talk and type simultaneously, and troubleshoot basic computer issues
  • Excellent communication and active listening skills, including the ability to speak, read and write fluently in English
  • High school diploma or equivalent degree
  • Minimum six months’ experience in the travel agent industry
  • Prior experience working from home
  • Past virtual training experience, which required the completion of self-paced modules
  • Associate’s or bachelor’s degree
  • A passion for skiing/snowboarding or familiarity with Vail Resorts’ mountain resorts
  • Vacation planning experience a plus
  • Dedicated landline (cellular phones, or VoIP phones are not permitted)
  • High-speed wired internet connection (wireless is not permitted)
  • Home office free from background noise and distractions
  • Candidates must be able to confirm that you have current accounts for both landline and wired internet before being considered for a final job offer
2

Travel Agent Resume Examples & Samples

  • Develop, implement and manage all travel vendor relationships and programs (agency, air, hotel, car rental), and other travel related services ensuring compliance to service level agreements
  • Arrange routine and complex domestic and international group travel utilizing GDS s (Sabre)
  • Provide knowledge and expertise on multi-country routings for best fares and preferred carrier usage
  • Counsel clients on efficient, multi-city/multi-country routings for lowest available fares, and preferred carrier usage
  • Ensure optimum customer service while coordinating group travel
  • Research and resolve routing inquiries
  • Identify savings opportunities and service enhancements, initiate process improvements and deployment of benchmarking‐generated best practices
  • Benchmark, analyze, monitor, and report on travel expenditures and compliance
  • Maintain and administer Travel Policy allowing for cultural and regional differences with cross functional coordination as needed
  • Monitor travel policy compliance and provide strategies to increase compliance
  • Work with Legal/Risk Management on Duty of Care issues, car accidents, and other incidents relating to business travel
  • Minimum of 5 + years Corporate Travel industry experience required
  • Minimum of 5+ years International expertise experience highly preferred
  • Sabre GDS system experience is required. Strong knowledge of international fare construction and airline routing principles including tax rates
  • Display highest level of integrity when dealing with internal customers
  • Detail-oriented, independent and able to successfully manage multiple, concurrent project demands within established timelines
  • Proactively bring new ideas and improved processes to the event stakeholders and team for consideration
  • Requires a strong team player who works collaboratively with cross-functional teams throughout the company
3

Group Sales Travel Agent Resume Examples & Samples

  • Provide our group clients with the best airfare rates
  • Offer prompt, accurate and courteous service to group clients
  • Assist group clients with reservations, transfers and changes
  • Respond to group client questions, concerns and billing inquiries with the highest degree of professionalism
  • Secure new group client sales and retention through exceptional customer care
  • Advanced GDS experience (SABRE and/or Amadeus)
  • Savvy Internet research skills for travel related purposes
  • Familiarized understanding of air, hotel, cruise, trains, ground transportation contracts
  • Basic ticketing knowledge
  • Manage a continuously evolving sets of priorities when everything (really-everything!) is important. You can’t get overwhelmed or sidetracked easily
4

Business Travel Agent Resume Examples & Samples

  • Handle all travel requirements for a wide variety of business travel clients
  • Offer the best and most cost effective options
  • Deal with cancellations, amendments and schedule changes
  • Deliver excellent customer service with every client transaction
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5

Business Travel Agent Resume Examples & Samples

  • Apply all BCD Travel processes
  • Resolve or escalate customer complaints and general queries
  • Work professionally and independently in providing travel services by e-mail and phone
6

Travel Agent Commissions Analyst Resume Examples & Samples

  • Manage booking and payment data
  • Prepare reconciliation files for agencies
  • Prepare payment files
  • Develop and process reports that will identify Travel Agent Commission hotel and agency outliers
  • Process inquiries from agencies via email and phone
  • Regular attendance is expected based on schedule and business needs
  • Participation in employee events, onsite meetings, hotel visits and industry as needed
  • Demonstrate a commitment to Hyatt core values
  • The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary
  • Regular attendance is expected based on schedule and business needs. The schedule for this position requires availability, but is not limited to, Monday-Friday 7:00 AM- 7:00 PM, weekends as scheduled
  • Work well with others at a variety of levels within the organization
  • Maintain a work environment that is comfortable, user-friendly, and organized
  • Ability to adapt to new demands, reprioritize workload and address urgent demands quickly
  • Ability to communicate effectively and respectfully to all associates and all internal/external resources
  • Eagerness and ability to learn new skills, technologies and business processes quickly
  • Ability to work well with others
  • Ability to collaborate with cross-functional teams and across all levels of the organization
  • Must be able to work inclusively, but also be able to work independently and without excessive supervision
  • Strong oral and written communication skills
  • Ability to maintain confidential employee information
  • Word
  • PowerPoint
  • Excel
  • Access
7

Travel Agent Resume Examples & Samples

  • High School diploma or GED required
  • 5 years of experience as a travel agent or coordinator in a corporate environment required
  • Skill using American Airlines Sabre System required
  • Occasional travel required
8

Travel Agent Resume Examples & Samples

  • High School diploma or equivalent travel school degree preferred
  • 1-3 years of travel reservations experience in a call center, travel agency or an equivalent travel industry environment
  • Functional knowledge of travel industry standards and reservation agent functions
  • Functional knowledge of CRS entries in a minimum of one CRS system
  • Working experience of front and back office automation systems
  • Knowledge of domestic and international geography, city codes, decoding fares and ability to apply account specifics
  • Ability to provide consistent customer service and resolve complex travel related problems
  • Good customer service and communication skills
  • Good typing skills with a working knowledge of office equipment/PC software
  • Exhibits a mature work ethic
  • Knowledge of official travel entitlements in accordance with DTA 7-Army Europe policies and regulations
  • Functional knowledge of Gates AMC/Patriot Express booking procedures
9

Travel Agent Resume Examples & Samples

  • Be able to work in a timely manner, critically think and work in a team environment is essential
  • 1 or more years of previous travel agent or travel industry work experience
  • Ability to work flexible hours including nights, weekends, and holidays
  • Computer proficiency, including Microsoft Office Suite
  • Fluency in Japanese (speak, read, write)
  • Basic English language skills (speak, read, write)
  • Bilingual fluency in Korean (reading, speaking, writing)
  • Experience in SABRE or similar GDS software
  • Call center experience
10

Senior Travel Agent Resume Examples & Samples

  • Travel Counselor Experience of 3 years
  • Strong Sabre knowledge required
  • Excellent Industry knowledge and reservation skills in order to create domestic and international reservations to include air, hotel, rail, and ground transportation
  • Strong working knowledge and understanding of international pricing rules and procedures
  • Knowledge of ticketing procedures
  • Government travel reservation experience a plus
  • Ability to meet and maintain required performance standards
  • Excellent customer service skill required
  • General knowledge of MS office
  • General Knowledge of MS Excel (Advance Level)
  • Basic accounting knowledge
  • Ability to work in a 24/7 environment to include nights, weekends and holidays
  • Must be willing to submit to a government background security clearance
  • US Citizenship required
11

Sb-travel Agent Resume Examples & Samples

  • High school diploma or GED
  • Previous sales and/or customer service experience required
  • Proficiency using Microsoft Windows-based programs required
  • Previous experience using CORIS, APOLLO, SMS and/or RTP preferred
  • Adhere to all safety policies
  • Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporation’s Service Excellence standards
  • Respond to telephone, email and online chat inquires to sell flights, lodging, activities and ground transportation using a variety of reservation systems. Perform outbound guest and reservation follow up via phone and email on a daily basis
  • Demonstrate excellent listening skills, patience, empathy, integrity and a passion for accuracy
  • Effectively drive each call to maximize sales of complete vacation packages while consistently demonstrating “Service Excellence”
  • Consistently maintain productivity between calls performing guest and reservation follow-up via phone and email that conforms to standards of quality and accuracy
  • Perform to and exceed qualitative and quantitative performance goals and standards
  • Demonstrate ability and desire to work a flexible schedule including evenings, weekends and holidays
  • Maintain punctuality and attendance, positive attitude and willingness to assist in any project as needed
  • Compliance with all company policies and procedures as well as any regulatory requirements
  • Other duties, as assigned
12

Travel Agent Sales Consultant Resume Examples & Samples

  • Sales and service to Travel Agents, including the handling of complex itineraries and pricing plans
  • Handle inbound sales calls from Travel Agents calling on behalf of their clients, prospective passengers, identify their needs and provide a solution, sell the Viking River Cruises benefits and complete the reservation booking process
  • Make follow-up outbound calls to Travel Agents to provide additional information, overcome objections and finalize booking for a reservation
  • Offer custom Air travel arrangements for high-end customers, including hotels and air travel
  • Act as a knowledgeable resource and consultant to Travel Agents assisting them to complete sales for their customers, including outbound follow-up as needed
  • Maintain individual sales and service quality goals
  • Process itinerary changes, payments and requests for brochures as needed
  • Sales, call center environment (1 year minimum) /li>
  • Contact center experience within the Travel Industry preferred
  • A general knowledge of world geography
  • Proven ability to multi-task and work well in a fast paced environment
  • Ability to retain and organize large amounts of information
  • Strong PC skills
  • Availability to work variable shifts, including weekends (pre-scheduled)
13

Sb-travel Agent Resume Examples & Samples

  • Previous sales and/or customer service experience
  • Proficiency using Microsoft Windows-based programs
  • Previous experience using Inntopia, APOLLO, SMS and/or RTP preferred
  • Respond to telephone, email, and online chat inquires to sell flights, lodging, activities and ground transportation using a variety of reservation systems
  • Perform outbound guest and reservation follow up via phone and email on a daily basis
14

Company Travel Agent Resume Examples & Samples

  • Answers phone calls in regards to air issues, responds to e-mails and voicemails, and relays messages accurately and promptly
  • Amends major schedule changes, performs ticketing activities (issuance, refunds, exchanges, etc)
  • Tracks and fixes incomplete Passenger Name Records (PNR) due to lack of TSA data and missing airfares
  • Realigns pricing within PNR to have records re-priced so that we can collect additional money outside final payment
  • Certify all air tickets are issued for those passengers taking a flight by updating the ticket match exception report, assigns ancillary services to guests when requested
  • Processes guest entertainment, crew executive travel, VIP requests and provides down line communication to port agents, hotels and ground transportation
  • Research air schedules booked for crew that are not within budget
  • Processes last minute crew changes in regards to air accommodations
  • Provides next port protection coverage (flight re-accommodation) to accommodate passengers when in need
  • Communicates effectively with customers, coworkers and management to reduce communication-related work errors. Consistently delivers on commitments to external and internal customers to drive customer satisfaction
15

Senior Travel Agent Resume Examples & Samples

  • Arrange domestic and international travel for clients, including air, hotel, rail, and ground transportation
  • Be a trusted advisor by offering informed and insightful recommendations which will provide the very best traveler experience
  • Interact with travelers, and travel arrangers by leading and listening conversations to provide the first level of support for customer service and resolve simple customer problems
16

Senior Retail Travel Agent Resume Examples & Samples

  • At least 5 years’ experience as a retail travel agent
  • Certified Travel Associate (CTA) or Certified Travel Counselor (CTC) designation strongly preferred
  • A competitive salary, depending on experience
  • Individual Commission Incentive Plan
  • Comprehensive benefit package including over 3 weeks of Paid Time Off during the first year, 401(k) plan with a company match, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts to highlight a few of the offerings
17

Lead On-site Corporate Travel Agent Resume Examples & Samples

  • Ability to foster effective teamwork
  • Maintains a favorable company image when interfacing with outside sources
  • Demonstrates adaptability and flexibility
  • Exhibits good problem solving skills
  • Embraces diversity of people who have different backgrounds
  • Ability to motivate, coach, and develop staff
  • Demonstrates personal and organizational integrity
  • Good follow-through on goals, plans, and projects
  • Professional manner and telephone skills
  • Good written and oral communications skills
  • High school degree or equivalent
  • Minimum of four (4) years of corporate travel agency experience in past 6 years
  • Proficiency in a specified GDS system
  • Knowledge of Internet search processes
  • Knowledge of word processing, spreadsheets, and email software
18

Leisure Travel Agent Resume Examples & Samples

  • Serve clients by selling various travel products offered by the Agency. A concentration on Diamond Elite and Preferred vendor products is required. Exposure to International destinations is expected
  • Meet or exceed established sales quota
  • Prepare and issue invoices related to retail travel sales. With assistance, satisfactorily handle refunds and complaints according to policy
  • Familiarity and, with assistance, capable of operating applicable automated airline reservation and ticketing system
  • Comply with all ARC regulations and Club Alliance policies and procedures in the collection and handling of assets
  • Familiarity with and, with minimal assistance, capable of utilizing ARC Agent's Handbook and standard travel reference material for airline, rail, hotel/resort, etc. information to efficiently and effectively accommodate Agency clients
  • Previous experience as an AAA Travel Counselor or at least 12 to 18 months of retail experience or travel sales
  • A very competitive salary, depending on experience
  • Monthly bonus potential
  • A all-inclusive benefits package consisting of medical, dental, and vision insurance; short-term and long-term disability, as well as life insurance. We also offer a 401K plan where we match up to 7%, with a 2 year vesting schedule
  • A free AAA Membership, 90 days after employment
  • An opportunity to work in a family-like, fun work environment!
19

Retail Travel Agent Resume Examples & Samples

  • High School diploma or equivalent (a graduate of an accredited travel school preferred)
  • A competitive base rate, depending on experience
  • Monthly individual incentive opportunity
  • A 401(k) plan with a company match up to 7%
  • Paid Time Off, and a free AAA Membership
20

International Travel Agent Resume Examples & Samples

  • Books international reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation
  • Responds to requests for domestic and international price quotations utilizing automated system(s) for international itineraries; queues to rate desk when appropriate
  • Moves market share for AAA CTS preferred suppliers
  • Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position
  • Knowledge of domestic/international faring and commission structures
  • Minimum of four (4) + year’s active Travel Consultant experience in the past 6 years
  • Thorough knowledge of the travel industry, fares and international markets
  • Proficiency on specified GDS
  • Knowledge of domestic and international faring and ticketing procedures
  • Ability to work nights and weekends when needed
21

Travel Agent Trainee Resume Examples & Samples

  • Promotes, sells, arranges and secures reservations for a variety of services including travel by air, bus, rail and boat, car rentals, hotel and travel insurance
  • Plans domestic and foreign itineraries for clients’ travel
  • Advises clients on a variety of package tours including cruises and makes necessary arrangements
  • Sells domestic and foreign travelers checks
  • Takes passport photos and issues International Driving Permits
  • Collects and disburses payments for travel arrangements as required
  • Balances and prepares daily deposits as necessary
  • Processes requests for travel literature and brochures
  • Operates automated reservation and ticket system
  • Pursues opportunities to generate additional sales, including memberships
  • Minimum 1+ year Travel Agent work experience OR travel school training OR previous travel industry experience, such as airline customer service, OR extensive personal travel experiences—please describe in cover letter or resume
  • Strong PC & Internet skills;Experience with an automated reservation system such as Apollo preferred
  • Excellent communication skills,both written and verbal
  • Sales-oriented,self-starter
22

Travel Agent Resume Examples & Samples

  • Achieve sales goals by promoting, selling, and securing reservations for domestic and international leisure travel services including air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance
  • Process requests for travel literature and brochures
  • Utilize GDS to research and secure reservations; also use preferred vendor websites and other supporting web based systems and functions
  • Maintain travel documents, invoices, and client files in accordance with AAA standards
  • Maintain knowledge of evolving travel industry
  • 1+ year of Travel Agent experience or we may consider a trainee with previous travel industry experience, such as airline customer service OR extensive personal travel and planning experiences and strong sales skills
  • If no travel related experience, candidates must have previous sales experience
  • Sales and goal oriented, tenacious self-starter
  • Strong PC & internetskills
  • Excellent interpersonal communicationskills, both written and verbal
23

Travel Agent Trainee Resume Examples & Samples

  • Travel school or minimum of one year Travel Agent work experience
  • Experience with an automated reservation system. Apollo experience preferred
  • Sales oriented self-starter
  • Excellent communication skills, both written and verbal
24

Travel Agent Trainee Resume Examples & Samples

  • Promotes, sells, arranges and secures reservations for a variety of services including travel by air, bus, rail, ship, package tours, car rentals, hotels, resorts, and travel insurance
  • Plans domestic and foreign itineraries for clients' travel
  • Processes requests for travel literature brochures
  • Provides guidance to other Travel Agents
  • Operates the automated reservation and ticket system; Apollo
  • Pursues additional opportunities for sales, including membership sales
25

Travel Agent Trainee Resume Examples & Samples

  • Promotes, sells, arranges and secures reservations for a variety of services including travel by air, car rentals, and hotel bookings
  • Minimum 1+ year Travel Agent work experience OR travel school training OR previous travel industry experience, such as airline customer service, OR extensive personal travel experiences--please describe in cover letter or resume
  • Strong PC Internet skills;Experience with an automated reservation system such as Apollo preferred
  • Ability to work between posted business hours including occasional Saturdays
26

Travel Agent Resume Examples & Samples

  • Achieve sales goals by proactively promoting, selling, and securing reservations for domestic and international leisure travel services including travel by air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance
  • 1+ year of Travel Agent experience OR we may consider a trainee with great sales skills and previous travel industry experience, such as airline or extensive planning and travel personal experience
  • Strong PC & internet skills
  • Sales expertise,goal oriented, tenacious, self-starter
  • Outstanding interpersonal skills
27

Travel Agent Trainee Resume Examples & Samples

  • Active Listening –Listening to, interpreting, understanding, and processing verbal information; probing to ensure all key information is obtained from member
  • Communication and Telephone Skills –Using proper telephone etiquette and speaking in a clear, understandable manner; tactfully controlling interactions in order to efficiently obtain and give necessary information; clearly explaining itineraries, costs, and other travel related information; preparing written communications and documents
  • Decision Making and Problem Solving –Analyzing information, identifying alternatives, and making sound, logical decisions; deviating from standard procedures when appropriate for delivering excellent member service
  • Teamwork and Cooperation –Helping out others on the team and being a good team player; building smooth, cooperative working relationships
  • Dealing with High Volume –Dealing effectively with high volume and time pressure; displaying a positive, caring attitude with each new member
  • Flexibility and Adaptability –Adapting to change and being flexible in adjusting approach to meet the needs in different situations; rotating among job functions as needed
  • Using Travel Reference Materials –Displaying extensive knowledge of the travel industry, and knowing how to quickly locate and use reference materials
  • Computer and Technology Skills –Using the computer to enter accurate and complete trip information; carrying on conversation with member and entering data simultaneously
  • Selling Travel Products and Services –Asking questions to qualify and understand member’s travel interests and needs, and successfully closing the sale; displaying organizational pride
28

Travel Agent Resume Examples & Samples

  • Successfully complete the company provided training
  • Source, develop leads, prospect and continually network
  • Possess a competitive sales drive to meet and exceed monthly goals
  • Be an effective communicator both orally and in writing
  • Have computer experience, be comfortable with evolving technology and good organizational skills
  • Provide excellent customer service and maintain member retention
  • Be self-motivated and fully committed to building a profitable travel business
29

Travel Agent Resume Examples & Samples

  • High School Diploma or equivalent. Graduate of accredited travel school preferred
  • 2 to 5 years of experience as retail travel agent
  • Previous experience as a AAA Travel Counselor or at least one year of retail experience or travel sales
  • A competitive salary of $13.50 to $18.75/hour, depending on experience
  • Position is eligible for an Individual Incentive Plan based upon sales success
  • Comprehensive benefit package includes over 3 weeks of Paid Time Off during the first year, 401(k) plan with a company match, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts--to highlight a few of the offerings
  • 40 hour work week flexible schedule. Weekend availability required. Store Hours: 7A-7P Mon-Fri, 8A-5P Sat, Sun 10A-4P
30

Travel Agent Trainee Resume Examples & Samples

  • Learn and develop skills to sell foreign and domestic travel related products and services
  • Effectively utilize all lead management tools and resources to consistently cultivate new business while building a solid base of repeat business
  • Advise clients on all foreign and domestic travel requirements, protection plans, and any related trip advisory information
  • Learn and follow all policies and procedures set forth by the organization and provide accurate documentation of all transactions
  • Develop product knowledge to support the organization’s Preferred Supplier program, and achieve Club established sales, and cross sell goals
  • Issue international driving permits and passport photos
  • Identify cross-sell opportunities based on members’ product needs and service requests
  • Perform duties and responsibilities as assigned or required
  • High School diploma or G.E.D. required
  • 2 years of sales environment experience with measurable results or 1+ years of travel sales
  • Advanced verbal and written communication skills required
  • General typing, Windows, Outlook, and Word skills required
  • Must complete certificates as required for Agents and Computer Based Training courses as needed
31

Travel Agent Resume Examples & Samples

  • Provides accurate and timely travel planning assistance, including making reservations for travel, hotels, transportation, and obtaining/presenting required travel documents
  • Understands and anticipates client needs and travel preferences
  • Determines costs of travel and accommodations
  • Maintains current information on schedules and notifies customers of any travel alerts
  • Prepares passenger travel information such as tickets, itinerary, lodging confirmation, etc
  • Prepares claim forms for refunds and adjustments
  • Responds quickly and proactively to client requests and resolves any questions or issues
  • Ensures client account information is current
  • Interacts with and keeps travel team notified of client account information
  • Provides input regarding the development and maintenance of office systems and processes
  • Performs other related duties, as required
  • Education equivalent to a High School diploma and five years of travel agent experience
  • In depth knowledge of the travel industry, regulations and policies
  • Excellent customer service, organizational, and coordination skills
  • Excellent written/verbal communication and interpersonal skills
  • Ability to work independently and as part of a team and meet deadlines in a timely manner
  • Ability to multitask in a fast-paced environment
  • Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs
  • Proficient with travel technologies with the ability to evaluate different technology solutions
  • Ability to communicate effectively with all levels of management to include executives
  • Experience with re-routing and exchange processes
  • Knowledge of GDS travel software including Worldspan, Apollo and Concur strongly preferred
  • Knowledge of ARC procedures
32

Travel Agent Resume Examples & Samples

  • Monthly Individual Incentive Pay Plan
  • An all-inclusive benefits package consisting of medical, dental, and vision insurance; short-term and long-term disability, as well as life insurance. We also offer a 401K plan with a company match up to 7%
  • Up to 3 weeks of Paid Time off accrued in your first year and a free AAA Membership
33

Travel Agent Trainee Resume Examples & Samples

  • Greet and provide Legendary Service to everyone who calls or visits the office
  • Meet and surpass sales goals by proactively promoting, selling, and securing reservations for travel services including travel by air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance
  • Plan travel itineraries
  • Maintain knowledge of evolving travel industry, technology, and AAA policies, procedures, products and services
  • Operate automated reservation and ticket system; use preferred vendor websites and other supporting web based systems and functions
  • 1+ year of Travel Agent work experience ORprevious travel industry experience, such as airline customer service employment, OR extensive personal travel experiences OR successful sales track record with eagerness to learn new career
  • Above average knowledge of U.S. and international geography
34

Travel Agent Trainee Resume Examples & Samples

  • Provide daily administrative support to high producing travel agent
  • Perform general clerical duties relevant to travel reservations, itineraries, travel brochures, etc
  • Answer and direct calls for travel agent
  • Prepare daily deposits
  • Performs other clerical duties as required or as assigned
  • Perform additional job-related duties as assigned by management
  • Must have strong desire to become travel agent within one year of hire
  • Excellent interpersonal, communication, and customer service skills
  • Ability to operate office equipment and perform basic accounting duties
  • Successful completion of background and drug screenings