Travel Team Leader Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the travel team leader job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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T Krajcik

Tyson

Krajcik

191 Windler Isle

Chicago

+1 (555) 478 2117

191 Windler Isle

Chicago

Phone

p +1 (555) 478 2117

Experience Experience

Houston, TX

Travel Team Leader

Houston, TX

West Inc

Houston, TX

Travel Team Leader

An excellent track record in management of a team of business travel counselors / agents
Administer performance figures and manage real time issues to ensure travelers’ calls and emails are met in line with service level agreements; manage TSF/ESF on a daily basis, manage resources in an effective way
Lead and develop team effectiveness through 1 to 1 coaching, feedback, performance reviews, quality checks, regular team meetings and formal appraisals. Track ongoing performance and observe / monitor individual results
An open and personal management style and be result and solution oriented
Promote exceptional customer service, meet performance goals and promote Team morale
Ensure accuracy and high quality of customer service through creative monitoring techniques, key metric analysis and driving high performance through effective coaching
The Team Leader is expected to maintain and drive positive results in employee, customer and shareholder satisfaction

present

San Francisco, CA

Business Travel Team Leader

San Francisco, CA

Kuhic-Dietrich

present

San Francisco, CA

Business Travel Team Leader

present

Provide coaching and development to ensure optimum efficiency of staff resources through effective delegation, regular training, 1 to 1s & PDR process
Be a positive role model to the team through leading by example
Liaise with other senior JPT staff to implement improvement to process/ systems, support consistency and pro-actively address opportunities / threats to service delivery
Conduct return to work interviews and manage team absence levels/records as well as contractual queries etc
Bringing the team to a higher level of operations while maintaining and improving the employee satisfaction of the team members through Leadership
Advising management on improvement matters for the performance of the team and take an active role in implementing new initiatives
Applying a personal and open approach to employees

Education Education

Bachelor’s Degree

Northwestern University

Bachelor’s Degree

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Business Travel Team Leader Resume Examples & Samples

Lead a team of travel consultants to deliver a premium service to Mott MacDonald. This includes supporting the team by sharing your own knowledge, managing the team workload efficiently, according to business processes and that tasks are delegated/ prioritised as appropriate
Provide coaching and development to ensure optimum efficiency of staff resources through effective delegation, regular training, 1 to 1s & PDR process
Be a positive role model to the team through leading by example
Liaise with other senior JPT staff to implement improvement to process/ systems, support consistency and pro-actively address opportunities / threats to service delivery
Demonstrate enthusiasm and professionalism as a line manager, being an escalation point for the team to ensure customer requirement is met and / or expectation is managed
Support reservations workload as required; driving compliance to process by demonstrating best practice as a lead business travel consultant
Maximise productivity of team sales by selling preferred suppliers, working to process and ensuring accuracy
Communicate openly with the team to resolve issues as a group, using team meetings as appropriate and asserting own authority in own decision making
Approve (organise and report) team annual leave / overtime / absence etc., to ensure staff levels best support the business need
Conduct return to work interviews and manage team absence levels/records as well as contractual queries etc
Positive can-do attitude – able to react appropriately in a dynamic office environment
Driven to be the best, personally and for the business
Excellent inter-personal skills - an experienced line manager with proven ability to motivate individuals and a team
Highly organised and able to deliver results to deadlines, as well as leading and motivating others to do the same
Excellent communicator and listener - to build a confident and cohesive team unit which also operates seamlessly within the overall business objectives
Hard-working, reliable and professional outlook - to ensure a positive example is provided to others at all times
Strong travel industry background, in a business travel environment and with expertise using Sabre GDS software
Pro-active problem solver - independently drawing on own/ other’s expertise
Supportive and aligned with the business aims as defined and agreed by the board/ manager

Travel Team Leader Resume Examples & Samples

Bringing the team to a higher level of operations while maintaining and improving the employee satisfaction of the team members through Leadership
Administer performance figures and manage real time issues to ensure travelers’ calls and emails are met in line with service level agreements; manage TSF/ESF on a daily basis, manage resources in an effective way
Promote continuous process improvement: encourage team members to contribute to improvements; foster an environment where team members feel able and willing to offer ideas. Reduce non-core administrative tasks
Lead and develop team effectiveness through 1 to 1 coaching, feedback, performance reviews, quality checks, regular team meetings and formal appraisals. Track ongoing performance and observe / monitor individual results
Advising management on improvement matters for the performance of the team and take an active role in implementing new initiatives
Applying a personal and open approach to employees
HBO+ education and extensive experience as a Team Leader
An excellent track record in management of a team of business travel counselors / agents
Relevant experience with the improvement of processes and procedures in the business travel process within a GDS environment including metrics and KPI’s
Experience in setting up and streamlining processes and procedures preferably within a structure of a GDS like Amadeus and Galileo
An open and personal management style and be result and solution oriented
Be willing and able to travel between locations as needed
Excellent communication and influencing/ facilitating skills in Dutch and English
Strong coaching and leadership skills
Technical and operational knowledge – excellent Microsoft Office skills
Be available to work on a full time basis
World class training and support
Great team spirit
A competitive benefits package including bonus and 13th month salary

Travel Team Leader Resume Examples & Samples

Strong ability to interact with client contacts at a meeting level and key contact level
Fluent English Required
Leadership of meeting management a plus
Knowledge of meeting sourcing and or planning as required by account portfolio
Knowledge of meeting industry
Program management system and meetings industry technology experience preferred
Understanding of and ability to effect win/win solutions
Prior successful experience in developing and maintaining key client and supplier relationships
Prior experience in effectively handle multiple projects/demands
Strong knowledge business financials, contracts and service levels
Proven aptitude for analytical skills required
CMP designation a plus

Travel Team Leader Resume Examples & Samples

Minimum 5+ years travel industry experience required; current corporate travel experience preferred
Minimum 2 years of demonstrated leadership/supervisory experience
Call center experience required
Strong Sabre GDS knowledge
Excellent coaching and development skills
Possess excellent change management skills and effectively apply in a fast paced, customer focused environment
Sound analytical/problem solving skills
Excellent written and verbal communication skills required
Ability to interface and develop strong relationships with both customers and employees