Corporate Travel Consultant Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the corporate travel consultant job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

LD
L Dickinson
Lorenzo
Dickinson
9631 Parisian Groves
Dallas
TX
+1 (555) 727 9584
9631 Parisian Groves
Dallas
TX
Phone
p +1 (555) 727 9584
Experience Experience
12/2014 present
Phoenix, AZ
Senior Corporate Travel Consultant
Phoenix, AZ
Senior Corporate Travel Consultant
12/2014 present
Phoenix, AZ
Senior Corporate Travel Consultant
12/2014 present
  • Competency to maintain positive client and co-worker relationships—Establishing, developing, and maintaining trust and loyalty over time and through changes
  • Proactively provides feedback to management to avoid future customer issues
  • Anticipates and provides assistance on potential challenges that may arise for the customer
  • Work independently in the absence of supervision
  • Provide travel offers and general travel advice to travelers
  • Proven pursuit of learning and self-development
  • Assumes and performs other duties and responsibilities not specifically outlined herein, as requested
11/2008 10/2014
Chicago, IL
VIP Corporate Travel Consultant
Chicago, IL
VIP Corporate Travel Consultant
11/2008 10/2014
Chicago, IL
VIP Corporate Travel Consultant
11/2008 10/2014
  • Competency to maintain positive client and co-worker relationships—establishing, developing, and maintaining trust and loyalty over time and through changes
  • Acts as a resource for co-workers for information, problem solving, and reducing errors
  • Maintains strict confidentiality of executives travel information
  • Responds to requests for price quotations utilizing automated system(s) for domestic and international itineraries
  • Researches customized information for VIP travelers by using industry, internet and other resources
  • Books reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation
  • Interfaces with clients VIP employees and customers to build solid business relationships with them
05/2005 10/2008
Dallas, TX
Corporate Travel Consultant
Dallas, TX
Corporate Travel Consultant
05/2005 10/2008
Dallas, TX
Corporate Travel Consultant
05/2005 10/2008
  • Work on technical aspects and Automation to create healthy process Flow
  • Use to working in a fast-paced work environment
  • Used to working in a fast-paced work environment
  • You will manage intake requests from clients and from project managers
  • Work on Cs-Managers Emails and Follow Ups
  • Audit Cases work division and submission of Work
  • Build good working relationships with customers
Education Education
Bachelor’s Degree in Professionalism
Bachelor’s Degree in Professionalism
Liberty University
Bachelor’s Degree in Professionalism
Skills Skills
  • Strong domestic knowledge and basic international knowledge
  • You feel comfortable working via various platforms and systems and bring a good knowledge of MS Office
  • Your feel comfortable working via various platforms ans systems and bring a good knowledge of MS Office
  • Your bring a good knowledge of Amadeus and know how to book, rebook and rewrite all travel products
  • Your bring a good knowledge ofAmadeusand know how to book, rebook and rewrite all travel products
  • Excellent customer service skills; ability to work effectively across all levels of our organization, interfacing with supervisors, managers, and executives
  • Solid working knowledge and understanding of travel processes and technology
  • Good knowledge of Process Dynamic
  • Ability to maintain work volume and quality consistent with peers
  • Capability of maintaining a favorable company image when interfacing with outside sources
Create a Resume
1

Corporate Travel Consultant Resume Examples & Samples

  • Provide professional and value-added advice for corporate travel accounts on travel products including air, hotel and transportation, bearing in mind the customers' needs and interests
  • Make reservations and follow through in an efficient, accurate and professional manner, adherence to client procedures and guidelines
  • Maintain accurate client profiles
  • Provide itinerary planning and visa application details and services
  • Build good working relationships with customers
2

Corporate Travel Consultant Resume Examples & Samples

  • Handling inbound and outbound calls and emails
  • Providing outstanding customer service
  • Booking, modifying & cancelling air, hotel & car reservations
  • Make recommendations to clients
  • Assisting clients on our online platform
  • Minimum 2 years industry experience
  • Experience with GDS systems. We use Amadeus but we don't mind which platform you have experience with
  • Understanding of online booking platforms
  • High level of Customer Service
  • Strong problem solving skills
  • Ability to empathize with customer
3

Senior Corporate Travel Consultant Resume Examples & Samples

  • Handle inbound and outbound calls consistently meeting and maintaining department standards and goals (i.e. ATT, ACW, and Quality)
  • Ability to provide professional advice and accurate information to customers regarding the booking interface, booking challenges, and changes/cancellations to existing reservations
  • Follow company guidelines while thinking quickly and outside the box to offer solutions to meet the customer's needs
  • Responding to client enquires via email with a professional manner
  • Use proper documentation for each call and email, and provide priority wait-listing, preferred seat selection, and upgrade management as needed
  • Handling complex itineraries, research and solve problems related to reservations
  • Make recommendations to clients, including efficient and alternate routes, lowest available fares, booking class, exchange rates and travel products and services
  • Minimum 5 years industry experience
  • Experience with one or more GDS and online booking platforms. We use Amadeus here, but we don't mind which GDS you have experience with
  • Ability to read, define and apply International tariff, fare rules, taxes, hub utilisation and explicit knowledge and application of International airline contracts
  • Ability to assist in all aspects of arranging and booking travel including air, rail, hotel, car, and alternate ground transportation, including strong aptitude and understanding for booking highly complex multiple leg international itineraries
  • Traveller-focused with the ability to work effectively and professionally with internal and external travellers
  • Strong problem solving skills/ability to empathize with customer
  • LI-AP1
4

Corporate Travel Consultant Resume Examples & Samples

  • Be an expert in providing effective travel solutions and advice to our clients
  • Put your superstar service to work, striving to ensure travel arrangements fall in line with company and client policies offering an exceptional end to end customer experience
  • Be an innovative thinker who believes working outside of the square is your comfort zone, to ensure travellers get the most out of their travel program
  • LI-AU1
  • LI-LOCS Sydney AU
5

Corporate Travel Consultant Resume Examples & Samples

  • Have a minimum of 3 years industry experience, ideally within in the corporate travel space
  • Use your demonstrated experience with GDS and international consulting to provide our clients with the best advice available in the market
  • Ensure the client is offered the best solution for their needs e.g. fares, insurance, visa's etc
  • LI-LOCS Brisbane AU
6

Corporate Travel Consultant Resume Examples & Samples

  • Must be 18 years of age or older
  • High School diploma or currently enrolled in an accredited travel school (preferred)
  • 0 GPA (preferred)
  • College graduate (preferred)
  • Previous coursework in business or hospitality/tourism (preferred)
  • Demonstrated internet research skills
  • Demonstrated typing skills
  • Demonstrated excellent customer services skills (verbal and written)
  • Passion and energy for learning a new industry and skill
  • Willingness to go the extra mile to delight customers
  • Desire to build a career in the travel industry
  • Able to work in a fast-paced and changing environment
7

Lead Corporate Travel Consultant Resume Examples & Samples

  • *NEW: Work from home optional after working 6 months at onsite**
  • Interfaces with key contacts at client site to build multi-level relationships within the company
  • Monitor queues and provide quality control procedures to ensure that all records reflect the best rates and that passports, visas and upgrades have been addressed
  • Knows and properly uses: airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts
  • Ensures optimum customer service through effective use of phone systems and positive telephone service techniques
  • Maintenance and testing of all account specific online booking tool sub-sites
  • Client account SME for the online booking tool
  • Must be able to maintain a professional relationship with Client, as well as work directly with the Client
  • Answer management-level requests (client and account) with regards to the online booking tool
  • Stay current on all updates, features, system maintenance and provide communication as necessary
  • Knowledge of office technology platforms
  • Capability of working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility
  • Organizational skills that result in high productivity
  • Minimum four (4) + years active Travel Consultant experience in the past 6 years
  • Strong experience with Concur
  • Strong domestic, basic international, hotel and car rental knowledge
  • Proficiency on Sabre
8

Senior Corporate Travel Consultant Resume Examples & Samples

  • Books reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation
  • Conforms to client travel standards and policies
  • Proficiency with Sabre and Apollo GDS
  • Ability to work nights and weekends when needed or scheduled
9

Senior Corporate Travel Consultant Resume Examples & Samples

  • Professional telephone skills
  • Capability of maintaining a favorable company image when interfacing with outside sources
  • Proficiency on Sabre GDS
10

Corporate Travel Consultant Resume Examples & Samples

  • Providing our clients with the best travel arrangements
  • Assist clients with online & offline reservations
  • Securing new client sales and retention through exceptional customer service and building your own brand
  • GDS experience (SABRE) is required
  • Must possess Will to Win attitude
  • Flexible availability to ensure all shifts are covered
  • Knowledge of CRM tool
  • Maintain and document accurate traveler information
11

VIP Corporate Travel Consultant, Geneva Resume Examples & Samples

  • A minimum of 5 years of experience in Business Travel
  • Excellent knowledge of Amadeus system and MS Office skills
  • IATA diploma or Travel Agent Diploma
  • Good communication skills-Phone and emails
12

Corporate Travel Consultant, Amsterdam, FTC Resume Examples & Samples

  • Effectively use all computer systems and tools to ensure consistency and adherence to processes and procedures
  • Research and solve problems related to reservations
  • Serve as a customer liaison between Client Corporations and contracted and preferred suppliers
  • Additional responsibilities may include, customer service issue follow-up and resolution, visa and/or passport processing, voids, refunds, exchanges, and split ticketing
13

Corporate Travel Consultant Resume Examples & Samples

  • A high level of communication skills (both verbal and written)
  • Strong time management and organisational skills including multi-tasking and prioritising of workloads, as well as the ability to follow through on commitments to both customers and to the organisation
  • Self-motivated and the ability to work both autonomously and within a team environment
  • Passion for the travel industry
  • Hard working and able to multi-task
  • Used to working in a fast-paced work environment
14

Corporate Travel Consultant Resume Examples & Samples

  • Adhering to company service guidelines, promote and sell corporate-contracts and preferred suppliers
  • Consistently provide the highest level of customer service and professionalism
  • Promote and maintain excellent client relations by managing a prompt and accurate response, positive telephone, and service techniques
  • Make recommendations to clients, e.g., efficient and alternate routes, lowest available fares, booking class, exchange rates, and travel products and services
15

Corporate Travel Consultant Resume Examples & Samples

  • At least 4 years' experience within a Travel Consultant role
  • Multi-tasking skills – this role involves a lot of multi-tasking which makes the role very broad and extremely exciting!
  • Problem solving skills
16

Corporate Travel Consultant Resume Examples & Samples

  • 1-4+ years corporate travel consultant experience, 2 years desired
  • Graduate of an accredited travel school desired if no experience
  • Proficiency Apollo GDS
  • Must be a US Citizen per contract
  • Position requires government background check, including fingerprinting
  • Knowledge of Fly America Act and Open Skies Agreement
  • Knowledge of government travel regulations
17

VIP Corporate Travel Consultant Resume Examples & Samples

  • Selects suppliers for travel in accordance with program’s travel, budget, preferred supplier, and discounting objectives, where applicable
  • Promotes the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. Applies discount programs appropriately. Reports violations or attempted violations to management
  • Moves market share for client preferred suppliers
  • Provides concierge services relating to event tickets and attendance, including but not limited to locating and securing tickets (at a discounted price, where possible) and assisting with directions to the event or planning transportation
  • Maintains client profiles, including information on family members where applicable, ensuring specials requests and reward program information such as frequent flyer / hotel stay are included. Enrolls VIP and family members into industry benefit programs
  • Researches customized information for VIP travelers by using industry, internet and other resources
  • May build airline reservation system profiles for use with specific travelers
  • May arrange “meet and greet” services at airports, as desired by clients
  • Maintains strict confidentiality of executives travel information
  • Must be able to come to work promptly and regularly
  • Work independently in the absence of supervision
  • Competency to maintain positive client and co-worker relationships—establishing, developing, and maintaining trust and loyalty over time and through changes
  • Effective oral and written communications
  • Minimum error rate
  • Minimum of five (5) years of travel agency experience. To include VIP and international proficiency
  • Proficiency with Sabre GDS
  • Proficiency in Microsoft Office applications, knowledge of Internet search processes, word processing, spreadsheets and email software
18

Senior Entertainment Ultra Corporate Travel Consultant Resume Examples & Samples

  • Books small groups and equipment movements for music bands and the like, involving special arrangements for large amounts of equipment
  • Charters private aircraft when scheduled aircraft does not meet needs
  • Provides after-hours “on-call” services as required by clientele and approved by BCD Travel
  • Ability to deliver extremely high levels of customer service to very demanding travelers
  • Ability to develop strong client relationships and adjust style as needed for each customer
  • Knowledge of travel operations and industry
  • Prior entertainment experience
  • Strong domestic knowledge and basic international knowledge
19

Corporate Travel Consultant Resume Examples & Samples

  • Must be able to change productively and to handle other tasks as assigned
  • Assumes and performs other duties and responsibilities not -
  • Ability to maintain work volume and quality consistent with peers
  • Proven pursuit of learning and self-development
  • Competency to maintain positive client and co-worker relationships
  • Establishing, developing, and maintaining trust and loyalty over time and through changes
20

Corporate Travel Consultant Resume Examples & Samples

  • Providing our clients with the best travel arrangements, offering prompt, accurate and courteous service
  • The first point of escalation process for team members
  • Provide First call resolution to the customer
  • Reduce Financial/Non-Financial Impact to the Organization
  • Work on technical aspects and Automation to create healthy process Flow
  • Report of Process errors by team to their respective Managers
  • Improvement/Reduction plan for Errors and Complaints
  • Review of Individual report on daily basis. (Pending Cases)
  • Work on Cs-Managers Emails and Follow Ups
  • Audit Cases work division and submission of Work
  • Preparation of presentations for Improvement of Process gaps
  • Good knowledge of Process Dynamic
  • Ability to handle Internal and External Customer Issues/Irate Customer
  • Patience level should be very high
  • Ownership to resolve queries
  • Ability to follow instruction and process requirements
21

Corporate Travel Consultant Resume Examples & Samples

  • Making professional and accurate business travel arrangements for our internal employees including air, hotel, car and alternate ground transportation reservations, familiar with domestic and international corporate travel
  • Following company procedures, guidelines and customer service standards in the area of: making travel arrangements, building Passenger Name Records, ticketing, ticket exchanges/changes, refunds, voids, booking hotels and cars in GDS, protecting financial records and travelers' profiles
  • Experience with ticketing published fares and preferred vendor discounts, changes and exchanges to complex multi-segment international and domestic fares via Sabre GDS and online
  • Strong knowledge of international travel; fare calculation, fare rules and entry requirements
  • Maintain and promote excellent communication by managing prompt and accurate responses to e-mails and phone communication with the travelers
  • Maintaining favorable working relationship with travelers, co-workers and all other company employees
  • Candidate should possess decisive and successful problem solving skills to provide solutions to travel related problems and follow through during all stages of planning; pre-trip, during and post trip
  • Must have the ability to work under pressure and effectively multi-task while maintaining professional rapport with travelers
  • Obtain the company mandated 52 hours per year of training with Expeditors related classes and/or industry classes and seminars to remain current of travel trends; ongoing learning is important to those working in the travel industry
  • Should be team-oriented, self-driven and a positive individual who is willing to join our energetic team
  • 2 years of corporate travel experience or college degree
  • Sabre or similar GDS experience required
  • Familiar with ARC/TRAMS Back Office System a plus
  • Excellent and effective communication skills
  • Very detail-oriented
  • Ability to manage multiple short-term deadlines
  • Strong computer and written skills
  • Competency in MS Outlook, Excel, Word, and PowerPoint
  • Excellent customer service skills; ability to work effectively across all levels of our organization, interfacing with supervisors, managers, and executives
  • Strong organizational and time-management skills
  • Problem solving and effective follow-up skills
  • Ability to work as part of a team and under pressure
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly to a broad range of audiences and concisely to obtain positive results
  • Attention to detail
  • Self-starter
  • Curiosity
  • Creativity
  • Possess sound judgment
  • Exhibit excellent customer service 100% of the time
  • Enjoy working as a team player and in a fast-paced environment
  • Critical thinking
22

Corporate Travel Consultant, Amsterdam Resume Examples & Samples

  • Adhering to company service guidelines, you will provide support to our corporate customers and preferred suppliers
  • You build and mantain excellent client relations
  • You research and solve problems related to reservations, providing priority wait-listing, preferred seat selection, upgrade management as needed to customers
  • Your make recommendations to clients regarding efficient and alternate routes, lowest available fares, booking class, exchange rates and travel products and services
  • You effectively use all computer systems and tools to ensure consistency and adherence to processes and procedures in client services
  • You will liase with client corporations and contracted and preferred suppliers to find good solutions for both sides
  • *****
23

Corporate Travel Consultant Vip-month Ftc-amsterdam Resume Examples & Samples

  • Five to 10 years' experience required in a similar position
  • Fluent in Dutch and English
  • Sound knowledge of GDS Amadeus and VIP services essential
  • Excellent IT skills
  • Keen sense of customer service
  • Strong interpersonal and written communication skills
  • Ability to work in a complex, dynamic and multicultural environment
24

Senior Corporate Travel Consultant Resume Examples & Samples

  • Minimum of 5 years experience in the corporate travel management industry
  • Minimum 5 years of complex international reservations
  • Advanced skills with Sabre GDS - minimum 5 years of consistent use
25

Senior Corporate Travel Consultant Resume Examples & Samples

  • Excellent knowledge and application of airline supplier rules, including airline contracts held by client or BCD Travel
  • Use appropriate reports to cross check all work
  • Customer service driven
  • Uses correct grammar in verbal and written interactions
  • At least 2 years of SABRE required
  • Knowledge of incentive/meeting program elements; experience with group bookings, blocked space, Phase IV and exchanges
  • Working knowledge of domestic and international air travel destinations
  • Strong geography skills
  • Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers
  • Effective organizational and time management skills, with a strong ability to manage multiple complex projects and shifting timetables
  • Ability to work well under pressure and adapt to ever-changing scenarios
26

Corporate Travel Consultant Resume Examples & Samples

  • You will manage intake requests from clients and from project managers
  • You will send welcome mails to customer announcing we are taking in charge, including conditions for services and time to respond commitment
  • You will gather useful information from internal and external to build the most appropriate offer to the customer
  • Your will create the offer, and make sure all involved suppliers deliver offers quickly. You will be in regular contact with the client to update him on progresses
  • You will send offers via Qondor and include all useful information as modification, cancelation, time limit for option and payment terms
  • You will call back within 24 hours to make sure the customer has received and understood the offer
  • You will have negotiations with an impact on the expected revenue validated with/by the manager and secure closing of the offer
  • You will be responsible of the correct delivery of tickets and invoicing even of those actions are managed by a support team
  • You will monitor the revenue of each event to guarantee the profitability and achieve the goals
  • After the event you will call back the customer to make sure the service was delivered according to the agreement and expectations. This call should be an opportunity to talk about future businesses, including meetings and event
  • You will build and maintain a good relationship with the customer that enables you to promote Egencia services at all times