Corporate Travel Consultant Resume Samples

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L Dickinson

Lorenzo

Dickinson

9631 Parisian Groves

Dallas

+1 (555) 727 9584

9631 Parisian Groves

Dallas

Phone

p +1 (555) 727 9584

Experience Experience

Dallas, TX

Corporate Travel Consultant

Dallas, TX

Tromp, Quitzon and Schneider

Dallas, TX

Corporate Travel Consultant

Work on technical aspects and Automation to create healthy process Flow
Use to working in a fast-paced work environment
Used to working in a fast-paced work environment
You will manage intake requests from clients and from project managers
Work on Cs-Managers Emails and Follow Ups
Audit Cases work division and submission of Work
Build good working relationships with customers

Chicago, IL

VIP Corporate Travel Consultant

Chicago, IL

Moore-Bergnaum

Chicago, IL

VIP Corporate Travel Consultant

Competency to maintain positive client and co-worker relationships—establishing, developing, and maintaining trust and loyalty over time and through changes
Acts as a resource for co-workers for information, problem solving, and reducing errors
Maintains strict confidentiality of executives travel information
Responds to requests for price quotations utilizing automated system(s) for domestic and international itineraries
Researches customized information for VIP travelers by using industry, internet and other resources
Books reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation
Interfaces with clients VIP employees and customers to build solid business relationships with them

present

Phoenix, AZ

Senior Corporate Travel Consultant

Phoenix, AZ

Blanda Inc

present

Phoenix, AZ

Senior Corporate Travel Consultant

present

Competency to maintain positive client and co-worker relationships—Establishing, developing, and maintaining trust and loyalty over time and through changes
Proactively provides feedback to management to avoid future customer issues
Anticipates and provides assistance on potential challenges that may arise for the customer
Work independently in the absence of supervision
Provide travel offers and general travel advice to travelers
Proven pursuit of learning and self-development
Assumes and performs other duties and responsibilities not specifically outlined herein, as requested

Education Education

Bachelor’s Degree in Professionalism

Liberty University

Bachelor’s Degree in Professionalism

Skills Skills

Strong domestic knowledge and basic international knowledge
You feel comfortable working via various platforms and systems and bring a good knowledge of MS Office
Your feel comfortable working via various platforms ans systems and bring a good knowledge of MS Office
Your bring a good knowledge of Amadeus and know how to book, rebook and rewrite all travel products
Your bring a good knowledge ofAmadeusand know how to book, rebook and rewrite all travel products
Excellent customer service skills; ability to work effectively across all levels of our organization, interfacing with supervisors, managers, and executives
Solid working knowledge and understanding of travel processes and technology
Good knowledge of Process Dynamic
Ability to maintain work volume and quality consistent with peers
Capability of maintaining a favorable company image when interfacing with outside sources

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Corporate Travel Consultant Resume Examples & Samples

Provide professional and value-added advice for corporate travel accounts on travel products including air, hotel and transportation, bearing in mind the customers' needs and interests
Make reservations and follow through in an efficient, accurate and professional manner, adherence to client procedures and guidelines
Maintain accurate client profiles
Provide itinerary planning and visa application details and services
Build good working relationships with customers

Corporate Travel Consultant Resume Examples & Samples

Handling inbound and outbound calls and emails
Providing outstanding customer service
Booking, modifying & cancelling air, hotel & car reservations
Make recommendations to clients
Assisting clients on our online platform
Minimum 2 years industry experience
Experience with GDS systems. We use Amadeus but we don't mind which platform you have experience with
Understanding of online booking platforms
High level of Customer Service
Strong problem solving skills
Ability to empathize with customer

Senior Corporate Travel Consultant Resume Examples & Samples

Handle inbound and outbound calls consistently meeting and maintaining department standards and goals (i.e. ATT, ACW, and Quality)
Ability to provide professional advice and accurate information to customers regarding the booking interface, booking challenges, and changes/cancellations to existing reservations
Follow company guidelines while thinking quickly and outside the box to offer solutions to meet the customer's needs
Responding to client enquires via email with a professional manner
Use proper documentation for each call and email, and provide priority wait-listing, preferred seat selection, and upgrade management as needed
Handling complex itineraries, research and solve problems related to reservations
Make recommendations to clients, including efficient and alternate routes, lowest available fares, booking class, exchange rates and travel products and services
Minimum 5 years industry experience
Experience with one or more GDS and online booking platforms. We use Amadeus here, but we don't mind which GDS you have experience with
Ability to read, define and apply International tariff, fare rules, taxes, hub utilisation and explicit knowledge and application of International airline contracts
Ability to assist in all aspects of arranging and booking travel including air, rail, hotel, car, and alternate ground transportation, including strong aptitude and understanding for booking highly complex multiple leg international itineraries
Traveller-focused with the ability to work effectively and professionally with internal and external travellers
Strong problem solving skills/ability to empathize with customer
LI-AP1

Corporate Travel Consultant Resume Examples & Samples

Be an expert in providing effective travel solutions and advice to our clients
Put your superstar service to work, striving to ensure travel arrangements fall in line with company and client policies offering an exceptional end to end customer experience
Be an innovative thinker who believes working outside of the square is your comfort zone, to ensure travellers get the most out of their travel program
LI-AU1
LI-LOCS Sydney AU

Corporate Travel Consultant Resume Examples & Samples

Have a minimum of 3 years industry experience, ideally within in the corporate travel space
Use your demonstrated experience with GDS and international consulting to provide our clients with the best advice available in the market
Ensure the client is offered the best solution for their needs e.g. fares, insurance, visa's etc
LI-LOCS Brisbane AU

Corporate Travel Consultant Resume Examples & Samples

Must be 18 years of age or older
High School diploma or currently enrolled in an accredited travel school (preferred)
0 GPA (preferred)
College graduate (preferred)
Previous coursework in business or hospitality/tourism (preferred)
Demonstrated internet research skills
Demonstrated typing skills
Demonstrated excellent customer services skills (verbal and written)
Passion and energy for learning a new industry and skill
Willingness to go the extra mile to delight customers
Desire to build a career in the travel industry
Able to work in a fast-paced and changing environment

Lead Corporate Travel Consultant Resume Examples & Samples

NEW: Work from home optional after working 6 months at onsite**
Interfaces with key contacts at client site to build multi-level relationships within the company
Monitor queues and provide quality control procedures to ensure that all records reflect the best rates and that passports, visas and upgrades have been addressed
Knows and properly uses: airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts
Ensures optimum customer service through effective use of phone systems and positive telephone service techniques
Maintenance and testing of all account specific online booking tool sub-sites
Client account SME for the online booking tool
Must be able to maintain a professional relationship with Client, as well as work directly with the Client
Answer management-level requests (client and account) with regards to the online booking tool
Stay current on all updates, features, system maintenance and provide communication as necessary
Knowledge of office technology platforms
Capability of working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility
Organizational skills that result in high productivity
Minimum four (4) + years active Travel Consultant experience in the past 6 years
Strong experience with Concur
Strong domestic, basic international, hotel and car rental knowledge
Proficiency on Sabre

Senior Corporate Travel Consultant Resume Examples & Samples

Books reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation
Conforms to client travel standards and policies
Proficiency with Sabre and Apollo GDS
Ability to work nights and weekends when needed or scheduled

Senior Corporate Travel Consultant Resume Examples & Samples

Professional telephone skills
Capability of maintaining a favorable company image when interfacing with outside sources
Proficiency on Sabre GDS

Corporate Travel Consultant Resume Examples & Samples

Providing our clients with the best travel arrangements
Assist clients with online & offline reservations
Securing new client sales and retention through exceptional customer service and building your own brand
GDS experience (SABRE) is required
Must possess Will to Win attitude
Flexible availability to ensure all shifts are covered
Knowledge of CRM tool
Maintain and document accurate traveler information

VIP Corporate Travel Consultant, Geneva Resume Examples & Samples

A minimum of 5 years of experience in Business Travel
Excellent knowledge of Amadeus system and MS Office skills
IATA diploma or Travel Agent Diploma
Good communication skills-Phone and emails

Corporate Travel Consultant, Amsterdam, FTC Resume Examples & Samples

Effectively use all computer systems and tools to ensure consistency and adherence to processes and procedures
Research and solve problems related to reservations
Serve as a customer liaison between Client Corporations and contracted and preferred suppliers
Additional responsibilities may include, customer service issue follow-up and resolution, visa and/or passport processing, voids, refunds, exchanges, and split ticketing

Corporate Travel Consultant Resume Examples & Samples

A high level of communication skills (both verbal and written)
Strong time management and organisational skills including multi-tasking and prioritising of workloads, as well as the ability to follow through on commitments to both customers and to the organisation
Self-motivated and the ability to work both autonomously and within a team environment
Passion for the travel industry
Hard working and able to multi-task
Used to working in a fast-paced work environment

Corporate Travel Consultant Resume Examples & Samples

Adhering to company service guidelines, promote and sell corporate-contracts and preferred suppliers
Consistently provide the highest level of customer service and professionalism
Promote and maintain excellent client relations by managing a prompt and accurate response, positive telephone, and service techniques
Make recommendations to clients, e.g., efficient and alternate routes, lowest available fares, booking class, exchange rates, and travel products and services

Corporate Travel Consultant Resume Examples & Samples

At least 4 years' experience within a Travel Consultant role
Multi-tasking skills – this role involves a lot of multi-tasking which makes the role very broad and extremely exciting!
Problem solving skills

Corporate Travel Consultant Resume Examples & Samples

1-4+ years corporate travel consultant experience, 2 years desired
Graduate of an accredited travel school desired if no experience
Proficiency Apollo GDS
Must be a US Citizen per contract
Position requires government background check, including fingerprinting
Knowledge of Fly America Act and Open Skies Agreement
Knowledge of government travel regulations

VIP Corporate Travel Consultant Resume Examples & Samples

Selects suppliers for travel in accordance with program’s travel, budget, preferred supplier, and discounting objectives, where applicable
Promotes the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. Applies discount programs appropriately. Reports violations or attempted violations to management
Moves market share for client preferred suppliers
Provides concierge services relating to event tickets and attendance, including but not limited to locating and securing tickets (at a discounted price, where possible) and assisting with directions to the event or planning transportation
Maintains client profiles, including information on family members where applicable, ensuring specials requests and reward program information such as frequent flyer / hotel stay are included. Enrolls VIP and family members into industry benefit programs
Researches customized information for VIP travelers by using industry, internet and other resources
May build airline reservation system profiles for use with specific travelers
May arrange “meet and greet” services at airports, as desired by clients
Maintains strict confidentiality of executives travel information
Must be able to come to work promptly and regularly
Work independently in the absence of supervision
Competency to maintain positive client and co-worker relationships—establishing, developing, and maintaining trust and loyalty over time and through changes
Effective oral and written communications
Minimum error rate
Minimum of five (5) years of travel agency experience. To include VIP and international proficiency
Proficiency with Sabre GDS
Proficiency in Microsoft Office applications, knowledge of Internet search processes, word processing, spreadsheets and email software

Senior Entertainment Ultra Corporate Travel Consultant Resume Examples & Samples

Books small groups and equipment movements for music bands and the like, involving special arrangements for large amounts of equipment
Charters private aircraft when scheduled aircraft does not meet needs
Provides after-hours “on-call” services as required by clientele and approved by BCD Travel
Ability to deliver extremely high levels of customer service to very demanding travelers
Ability to develop strong client relationships and adjust style as needed for each customer
Knowledge of travel operations and industry
Prior entertainment experience
Strong domestic knowledge and basic international knowledge

Corporate Travel Consultant Resume Examples & Samples

Must be able to change productively and to handle other tasks as assigned
Assumes and performs other duties and responsibilities not -
Ability to maintain work volume and quality consistent with peers
Proven pursuit of learning and self-development
Competency to maintain positive client and co-worker relationships
Establishing, developing, and maintaining trust and loyalty over time and through changes

Corporate Travel Consultant Resume Examples & Samples

Providing our clients with the best travel arrangements, offering prompt, accurate and courteous service
The first point of escalation process for team members
Provide First call resolution to the customer
Reduce Financial/Non-Financial Impact to the Organization
Work on technical aspects and Automation to create healthy process Flow
Report of Process errors by team to their respective Managers
Improvement/Reduction plan for Errors and Complaints
Review of Individual report on daily basis. (Pending Cases)
Work on Cs-Managers Emails and Follow Ups
Audit Cases work division and submission of Work
Preparation of presentations for Improvement of Process gaps
Good knowledge of Process Dynamic
Ability to handle Internal and External Customer Issues/Irate Customer
Patience level should be very high
Ownership to resolve queries
Ability to follow instruction and process requirements

Corporate Travel Consultant Resume Examples & Samples

Making professional and accurate business travel arrangements for our internal employees including air, hotel, car and alternate ground transportation reservations, familiar with domestic and international corporate travel
Following company procedures, guidelines and customer service standards in the area of: making travel arrangements, building Passenger Name Records, ticketing, ticket exchanges/changes, refunds, voids, booking hotels and cars in GDS, protecting financial records and travelers' profiles
Experience with ticketing published fares and preferred vendor discounts, changes and exchanges to complex multi-segment international and domestic fares via Sabre GDS and online
Strong knowledge of international travel; fare calculation, fare rules and entry requirements
Maintain and promote excellent communication by managing prompt and accurate responses to e-mails and phone communication with the travelers
Maintaining favorable working relationship with travelers, co-workers and all other company employees
Candidate should possess decisive and successful problem solving skills to provide solutions to travel related problems and follow through during all stages of planning; pre-trip, during and post trip
Must have the ability to work under pressure and effectively multi-task while maintaining professional rapport with travelers
Obtain the company mandated 52 hours per year of training with Expeditors related classes and/or industry classes and seminars to remain current of travel trends; ongoing learning is important to those working in the travel industry
Should be team-oriented, self-driven and a positive individual who is willing to join our energetic team
2 years of corporate travel experience or college degree
Sabre or similar GDS experience required
Familiar with ARC/TRAMS Back Office System a plus
Excellent and effective communication skills
Very detail-oriented
Ability to manage multiple short-term deadlines
Strong computer and written skills
Competency in MS Outlook, Excel, Word, and PowerPoint
Excellent customer service skills; ability to work effectively across all levels of our organization, interfacing with supervisors, managers, and executives
Strong organizational and time-management skills
Problem solving and effective follow-up skills
Ability to work as part of a team and under pressure
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly to a broad range of audiences and concisely to obtain positive results
Attention to detail
Self-starter
Curiosity
Creativity
Possess sound judgment
Exhibit excellent customer service 100% of the time
Enjoy working as a team player and in a fast-paced environment
Critical thinking

Corporate Travel Consultant, Amsterdam Resume Examples & Samples

Adhering to company service guidelines, you will provide support to our corporate customers and preferred suppliers
You build and mantain excellent client relations
You research and solve problems related to reservations, providing priority wait-listing, preferred seat selection, upgrade management as needed to customers
Your make recommendations to clients regarding efficient and alternate routes, lowest available fares, booking class, exchange rates and travel products and services
You effectively use all computer systems and tools to ensure consistency and adherence to processes and procedures in client services
You will liase with client corporations and contracted and preferred suppliers to find good solutions for both sides
****

Corporate Travel Consultant Vip-month Ftc-amsterdam Resume Examples & Samples

Five to 10 years' experience required in a similar position
Fluent in Dutch and English
Sound knowledge of GDS Amadeus and VIP services essential
Excellent IT skills
Keen sense of customer service
Strong interpersonal and written communication skills
Ability to work in a complex, dynamic and multicultural environment

Senior Corporate Travel Consultant Resume Examples & Samples

Minimum of 5 years experience in the corporate travel management industry
Minimum 5 years of complex international reservations
Advanced skills with Sabre GDS - minimum 5 years of consistent use

Senior Corporate Travel Consultant Resume Examples & Samples

Excellent knowledge and application of airline supplier rules, including airline contracts held by client or BCD Travel
Use appropriate reports to cross check all work
Customer service driven
Uses correct grammar in verbal and written interactions
At least 2 years of SABRE required
Knowledge of incentive/meeting program elements; experience with group bookings, blocked space, Phase IV and exchanges
Working knowledge of domestic and international air travel destinations
Strong geography skills
Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers
Effective organizational and time management skills, with a strong ability to manage multiple complex projects and shifting timetables
Ability to work well under pressure and adapt to ever-changing scenarios

Corporate Travel Consultant Resume Examples & Samples

You will manage intake requests from clients and from project managers
You will send welcome mails to customer announcing we are taking in charge, including conditions for services and time to respond commitment
You will gather useful information from internal and external to build the most appropriate offer to the customer
Your will create the offer, and make sure all involved suppliers deliver offers quickly. You will be in regular contact with the client to update him on progresses
You will send offers via Qondor and include all useful information as modification, cancelation, time limit for option and payment terms
You will call back within 24 hours to make sure the customer has received and understood the offer
You will have negotiations with an impact on the expected revenue validated with/by the manager and secure closing of the offer
You will be responsible of the correct delivery of tickets and invoicing even of those actions are managed by a support team
You will monitor the revenue of each event to guarantee the profitability and achieve the goals
After the event you will call back the customer to make sure the service was delivered according to the agreement and expectations. This call should be an opportunity to talk about future businesses, including meetings and event
You will build and maintain a good relationship with the customer that enables you to promote Egencia services at all times